TENANCY OFFICER
Cardiff Council
Cardiff, UK
Published 2 days ago
Housing / Neighbourhood management
Full time
About The Service
Cardiff Council aims to provide a high quality, accessible service. There is currently a vacancy for a Tenancy Officer within the Housing and Communities Landlord Services.
About the job
The successful applicants will work within a busy team of tenancy officers. You will work proactively to ensure that tenants and leaseholders comply with their tenancy or lease conditions, providing advice and guidance to tenants and leaseholders and where necessary take enforcement action.
What We Are Looking For From You
You will have experience of working within a housing related environment and of using new technology; experience of working with customers and visiting them in their own homes would be an advantage.
You will need to have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You should also have the ability to work as part of a team, and able to follow complex procedures.
Knowledge of housing law and experience of enforcing tenancy and/or leasehold conditions by legal action would be an advantage but are not essential.
Additional information
This post is permanent.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
For an informal discussion, after reading the job description and person specification, please contact Stuart Clarke (029) 2053 7563 or Lee Jenkins (029) 2053 7545.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
Cardiff Council aims to provide a high quality, accessible service. There is currently a vacancy for a Tenancy Officer within the Housing and Communities Landlord Services.
About the job
The successful applicants will work within a busy team of tenancy officers. You will work proactively to ensure that tenants and leaseholders comply with their tenancy or lease conditions, providing advice and guidance to tenants and leaseholders and where necessary take enforcement action.
What We Are Looking For From You
You will have experience of working within a housing related environment and of using new technology; experience of working with customers and visiting them in their own homes would be an advantage.
You will need to have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You should also have the ability to work as part of a team, and able to follow complex procedures.
Knowledge of housing law and experience of enforcing tenancy and/or leasehold conditions by legal action would be an advantage but are not essential.
Additional information
This post is permanent.
This vacancy is suitable for post share.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post.
For an informal discussion, after reading the job description and person specification, please contact Stuart Clarke (029) 2053 7563 or Lee Jenkins (029) 2053 7545.
Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application:-
- Application Guidance
- Applying for jobs with us
- Behavioural Competency Framework
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
- Job Description and Person Specification