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Trainee Homeless Support Worker

Two Saints
locationSouthampton, UK
PublishedPublished: Published yesterday
Homelessness
Part time
The Vacancy

PART TIME - FTC - 21hrs

To be part of a team that supports our clients, keeping them safe and helping them achieve their goals.

To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

MAIN RESPONSIBILITIES
  • To learn how to assess clients, develop support plans, and manage risks
  • To learn how to support clients to maintain their wellbeing, paying close attention to safeguarding responsibilities, company policy and procedures
  • To encourage client's involvement in personal progression in the form of education, training, employment activity or volunteering
  • To assist clients to maintain accommodation by encouraging payment of relevant charges
  • To support clients to gain practical life skills
  • To help maintain health and safety duties, ensuring clients and buildings are safe
  • To maintain accurate records and ensuring these are stored in line with GDPR
  • To assist key workers by liaising with local authorities, health providers and other agencies to provide a holistic, person-centred approach
  • To support clients in trauma informed and psychologically informed ways
  • To adhere to safeguarding responsibilities, following our safeguarding policy and procedure
  • To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures
  • To provide basic first aid assistance until help arrives (full training is provided)
  • To maintain accurate records on our client management system and ensure these are stored in line with GDPR
  • To maintain confidentiality
  • To carry out any other reasonable duties required in the interest of the organisation
ROLE REQUIREMENTS
  • This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
  • This role will require a full drivers' licence and access to a vehicle
  • This role will require you to work flexibly across several sites
  • This role will require you to work with clients on a one-to-one basis
  • This role will require you to work nights and/or weekends
  • This role will require you to lone work
DESIRABLE CRITERIA
  • lived experience of homelessness or accessing services around substance use, mental ill-health or offending
ESSENTIAL CRITERIA
  • Good communication skills
  • Clear verbal and written English
  • Good keyboard skills for data inputting
  • Basic knowledge of Microsoft Outlook, Excel and Word
  • Polite and assertive manner
  • Ability to self-motivate as you will work on your own
  • Collaborate well in a team
  • Ability to respond calmly in a crisis
  • Have an interest and genuine concern for homelessness and related issues
About Us

We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion.

We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset.

We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.

We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.

We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.

Our vision
To be a safety net for people in tough times and the springboard to a brighter future.

Our mission
To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps.

Our values
Everyone matters
We know we're stronger together
We do the right things, for the right reasons
We never give up

Our Gallery

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Our Benefits

Extra mile awards

Pension with life cover

Blue Light Card

Champions of equality

Employee assistance programme

Staff discounts via Wider Wallet

Dedication to wellbeing

GP helpline

Length of service awards

Generous and flexible holiday

Refer a friend scheme