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Voids Administrator

Bron Afon Community Housing
locationCwmbran NP44, UK
PublishedPublished: Published 4 days ago
Facilities Management
The Vacancy

Do you have strong administrative and IT skills? Are you organised and able to manage your own time to assist in the delivery of an excellent administrative service? If you enjoy a challenge in a dynamic, ever-changing environment then this may be the opportunity for you.

You will be working with the Voids and New Homes team to provide an excellent service to tenants, residents and our colleagues at Bron Afon such as making sure that we deliver on our commitment to them. You'll be dealing with enquiries and making sure that they're passed on to the right person, as well as making sure that records are kept up to date and that our systems are maintained.

As an administrative officer in our voids and new homes team, you will be dealing with tenants and leaseholders, repairs teams, trades staff, contractors, partner organisations, membership and the public daily, engaging with them and ensuring that their queries are dealt with. You will also be using our ICT systems, so possessing accurate timely data entry skills are a must.

You will have excellent organisational and communication skills, and knowledge of the building maintenance sector is advantageous.

You will have a positive attitude and approach to problem solving, and a keen eye for detail.

Your experience of using ICT packages, coupled with your enthusiasm and positive outlook will ensure that you provide a first-class administration service.

Expected date of interviews: Thursday 20th March 2025

Work4 pilot

We are running a six-month pilot of working a 4-day week (4DW) which started on Monday 30 September.

To find out more about how this works for us, you can read the attached 4-day week information leaflet.

About Us

We make a difference in people's lives every day. As an organization that's owned by the local community, we feel proud of our achievements since 2008 whilst recognizing that there's much more that we can do to improve the lives of people living across Torfaen and beyond. If you join us you will continue to prove the value of us and the work we do not just to our customers, but also to the wider community.

We are committed to equality and diversity and we aim to create a supportive environment where everyone feels valued and able to be themselves.

Benefits

Agile
Working

Enhanced
Annual Leave

Training
and Development Opportunities

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