Voids Manager
(known internally - Team Leader, Empty Homes)
40 Hours Per Week
Circa £47,500 - £50,500 per annum (depending on experience)
Horsham, West Sussex
We're looking for a Voids Manager to lead our Empty Homes service. In this key role, you'll make sure vacant properties are turned around quickly, meet our lettable standard, and are ready for new customers - helping us reduce rent loss and deliver great outcomes. You'll do this by leading and motivating an in-house trade team, supported at times by trusted contractors, to help us achieve our purpose of enabling positive life chances by providing safe and secure homes.
You will monitor performance through KPI's, carry out inspections, manage health & safety, resolve customer complaints, and us data to drive improvement. For full details of responsibilities, please see the attached role profile.
To be successful in this role you will need to:
About Saxon Weald
Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We have 7000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).
We're committed to creating a fair and inclusive workplace where everyone feels they belong. We value the different perspectives a diverse team brings and encourage applications from underrepresented groups, including people from minority ethnic backgrounds and LGBTQIA+ communities.
As a disability-confident employer, we're committed to an inclusive recruitment process where every candidate can shine. If you'd like any support during the process, just let us know at applications@saxonweald.com - we're here to help."
We may start interviewing or close this vacancy early if we receive a strong response, so we encourage you to apply as soon as you can.
(known internally - Team Leader, Empty Homes)
40 Hours Per Week
Circa £47,500 - £50,500 per annum (depending on experience)
Horsham, West Sussex
We're looking for a Voids Manager to lead our Empty Homes service. In this key role, you'll make sure vacant properties are turned around quickly, meet our lettable standard, and are ready for new customers - helping us reduce rent loss and deliver great outcomes. You'll do this by leading and motivating an in-house trade team, supported at times by trusted contractors, to help us achieve our purpose of enabling positive life chances by providing safe and secure homes.
You will monitor performance through KPI's, carry out inspections, manage health & safety, resolve customer complaints, and us data to drive improvement. For full details of responsibilities, please see the attached role profile.
To be successful in this role you will need to:
- Have demonstrated experience in successfully managing a team of people in a construction or repairs environment.
- Act as a role model to a trade team, upholding our values and leading by example.
- Be an effective communicator, able to build strong relationships internally and externally.
- Put customers first and deliver a high-quality, reliable service.
- Be confident in using IT systems and analysing data to monitor performance.
- Have a good understanding of budget management
- Have a good understanding of contractor management
- Have a good understanding of Health & Safety legislation and practice.
- 27 days annual leave plus bank holidays.
- Excellent employer pension contributions up to 12% with salary sacrifice options.
- Life assurance 4 x annual salary.
- Cashback on day-to-day medical expenses (dental, opticians, physiotherapy).
- EV salary sacrifice scheme after qualifying period.
- Employee Assistance Programme, gym discounts and cycle to work scheme.
- Loyalty scheme for long-serving colleagues including increased annual leave.
- Hybrid working available with head office in Horsham.
About Saxon Weald
Saxon Weald's purpose is to enable positive life chances by providing safe and secure homes. We have 7000 homes (81% in Horsham District, 6% in West Sussex, 5% in East Sussex, 8% in Hampshire).
We're committed to creating a fair and inclusive workplace where everyone feels they belong. We value the different perspectives a diverse team brings and encourage applications from underrepresented groups, including people from minority ethnic backgrounds and LGBTQIA+ communities.
As a disability-confident employer, we're committed to an inclusive recruitment process where every candidate can shine. If you'd like any support during the process, just let us know at applications@saxonweald.com - we're here to help."
We may start interviewing or close this vacancy early if we receive a strong response, so we encourage you to apply as soon as you can.