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Job Description Salary: £33,366 - £35,235 Hours per week: 37 hours Interview date: TBC following shortlisting Housing - Empowering Housing Solutions for All in Wiltshire Join our Tenancy Management Team as a Neighbourhood Officer for an exciting opportunity to contribute to developing innovative solutions to support improvements in our service to 5400 council tenants across Wiltshire. As a Neighbourhood Officer you will manage a geographic patch of council tenancies, striving to deliver the best possible customer service to our tenants. This will involve proactive community engagement to develop our estates coupled with reactive tenancy management and on occasion enforcement action. The role requires an ability to work at all levels, from managing those who are setting out on their housing journey to representing the Council in legal proceedings. We are looking for a candidate who is looking for a varied and interesting role. Previous experience is desirable, however it is essential that you have fantastic interpersonal skills and a can-do attitude and a genuine desire to contribute. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. For more details, contact Guy Tribbeck, Housing Neighbourhood Services Manager, at <a href="mailto:guy.tribbeck@wiltshire.gov.uk" target="_blank">guy.tribbeck@wiltshire.gov.uk</a>. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Neighbourhood Officer

The Vacancy Full Time - Shift patterns including weekends and bank holidays No car parking in site. Are you looking for a challenging and rewarding role where you are able to empower people every day to develop their skills and move towards independence? Do you enjoy working in an environment where every day is different to the next? Then this could be the role for you. You will be working as part of a team to provide support to our homeless clients. You will love helping others and enjoy supporting individuals to achieve their goals and to become more independent. Your positive attitude towards your work and others will help to contribute to a great working environment. You will have a calm and personable manner and be able to handle potentially difficult situations. MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a client needs assessment and manage risks.</li> <li>Carrying out housing management duties such as collecting service charges at various locations</li> <li>Covering Health and Safety duties at various locations</li> <li>Support to move clients on from accommodation services to suitable accommodation options</li> <li>You will mediate and or negotiate with existing housing providers to help prevent homelessness</li> <li>You will help and support individuals by providing advice on housing, welfare benefits, rent deposits and household goods via a variety of schemes.</li> <li>You will help clients with the practicalities of moving to new accommodation, such as contacting energy suppliers</li> <li>You will encourage individuals to develop practical skills such as budgeting, shopping, cooking, housework, laundry, personal health and hygiene</li> <li>Carrying out drop in sessions at designated locations.</li> <li>Liaise with colleges, training agencies, employers to help clients to gain access to education, find work or maintain their benefit entitlement</li> <li>Advise client on appropriate agencies to contact i.e. debt and housing issues</li> <li>Travel and cover services across a geographical patch as and when required</li> <li>Any other reasonable duties required in the interest of the organisation</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING ESSENTIAL CRITERIA FOR ROLE (Minimum requirements on appointment to this job) Previous experience in this sector is not essential but you will be able to demonstrate a real passion for wanting to work with vulnerable people in the homeless sector. Our values will be aligned to your own ethics and ideals and you will be committed to changing the life of others for the better. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Flexible approach to what is required from the role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker

Neighbourhood Officer Location: Devizes Salary: £33,357 per annum Hours: 37 hours per week Closing Date: Sunday 12 January 2025 Are you a Housing Professional looking for your next role? We have an opportunity to join the Neighbourhoods Team in Wiltshire as a Neighbourhood Officer. What you'll be doing You'll provide an effective and flexible landlord service to our customers to build communities our customers are proud to live in. With a risk-based approach, you'll manage properties dealing with all aspects of tenancy and estate management. About you You will be resilient, able to work independently and be able to flexibly respond to unplanned situations and be confident to think on your feet to problem solve in the moment. You must be organised and able to manage and prioritise a diverse workload with competing demands. You'll possess excellent communication skills with the ability to work at pace and you will be a proficient user of IT including the Microsoft office suite. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives, and monthly and annual awards.</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We plan to hold interviews on 17 January 2025 in our Devizes Office. Successful candidates will be required to complete a Basic DBS check. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

The Vacancy We are seeking a House Manager Hours of Work: 41.5 hours per week, 37 weeks per year (mainly term time) with some flexibility to support House events. Salary: Available on enquiry We have an exciting opportunity to join one of our Boarding Houses as a House Manager. Our House Managers play a key role in the support of the Housemaster/Mistress in all aspects of the boarding house management, pastoral care and wellbeing of the pupils. The role is responsible to the Housemistress/master for the domestic welfare of the pupils, for managing the domestic staff and, by liaising with staff and parents, ensuring the smooth running of the House. The successful candidate should have excellent interpersonal, communication, administrative and organisational skills. For further information about this role please see the documents available at the top of this page, including the full Job Descriptions. To submit an on-line application, click on the 'Apply' button above. Please specify on your application which of the above roles you are applying for. If you require any accommodations or additional support during your application process, please do not hesitate to contact a member of the Recruitment team; email: <a href="mailto:thepeopleteam@marlboroughcollege.org" target="_blank">thepeopleteam@marlboroughcollege.org</a>, or phone: 01672 892402. We reserve the right to close this role early if a suitable number of applications are received. Early applications are therefore encouraged. The Company Marlborough College is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Applicants will be required to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (DBS). The post is exempt from the Rehabilitation of Offenders Act 1974 and the College is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children."

House Manager

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home based but candidates should be within a reasonable commute from Larkhill, SP4 8NR Salary: Competitive + Company Car/Car Allowance Full time, permanent Senior Quantity Surveyor - Commercial Leadership in Facilities Management The Senior Quantity Surveyor role is pivotal in ensuring robust commercial management and exceptional delivery standards within our operations. This role emphasizes fostering strong client relationships, ensuring compliance with health, safety, and sustainability standards, and managing commercial processes efficiently to deliver optimal results. As a Senior Quantity Surveyor, you will inspire confidence and professionalism across the VIVO contract. By providing clear and effective direction, you will motivate your team, make sound decisions, and ensure the successful delivery of all operational objectives. You will build strong relationships with MoD and DIO personnel, set high standards for quality, and adapt to changing environments while maintaining focus and achieving results. This is an opportunity to lead with skill and professionalism, driving excellence in a challenging yet rewarding environment while upholding our commitment to sustainability and outstanding service delivery. Your responsibilities include working closely with client personnel, maintaining effective communication, and ensuring all necessary commercial documentation and reports are completed to high standards. You will liaise with Area Managers, Site Managers, Project Managers, and the Commercial Team, ensuring seamless coordination and adherence to organizational policies, including Equality and Diversity. From a technical perspective, you will ensure compliance with security and fraud prevention systems and processes while providing cost advice for Core Services and Billable Works. You will adhere to contract procedures, contribute to risk management, and help identify business priorities, building controls and milestones into plans and programs. Supporting sustainability initiatives, including carbon reduction and utility consumption goals across the Ministry of Defence estate, is also central to this role. Collaboration is key, as you will build and maintain effective relationships with site and area management teams, DIO, and end users. You will ensure your team understands its responsibilities under the service delivery contract and provide commercial guidance, fostering confidence and decision-making. Supporting dispute avoidance and resolution, you will assist the Principal Commercial Manager while adhering to the organization's policies and promoting best practices in health and safety. On the commercial front, you will lead change management in line with FDIS Contract requirements, ensuring timely stakeholder alignment. Responsibilities include managing supplier payments, maintaining commercial control, and monitoring supply chain performance. You will support risk management procedures, prepare cost reports, and ensure Billable Works are priced and managed to deliver value for money. What You Bring You should have substantial commercial experience in construction, property maintenance, or a related field, including cost model development, risk analysis, work proposals, and dispute resolution. Strong communication, negotiation, and interpersonal skills, alongside the ability to foster collaborative working environments, are critical. A qualification at HND/Foundation Degree level in Quantity Surveying or equivalent experience is required, alongside expertise in the commercial elements of facilities management or social housing refurbishments. Experience working in a social housing environment, familiarity with BS11000 Collaborative Business Relationships, and an understanding of utility consumption reduction are advantageous. Evidence of Continuing Professional Development and membership in a professional body further enhance your profile. What We Offer: <ul> <li>25 days annual leave</li> <li>6% employee matched pension contribution</li> <li>Company car/car allowance</li> <li>Single private medical cover</li> <li>Rewards Hub</li></ul>VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

Senior Quantity Surveyor - Social Housing

Who we are VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Location: Home based but located close to Larkhill, SP4 8NR Salary: Competitive + Company car/Car allowance Full time, Permanent Quantity Surveyor - Driving Commercial Excellence in Facilities Management Are you a skilled professional with expertise in cost management and contract compliance? As a Quantity Surveyor, you will play a pivotal role in ensuring the successful delivery of projects by maintaining commercial control, fostering strong stakeholder relationships, and driving value for money across all operations. In this role, you will inspire confidence and professionalism, motivating your team to excel and ensuring outstanding delivery under the VIVO contract. You will build robust relationships with key stakeholders, lead by example, and set high standards of quality and efficiency. Your ability to make sound decisions, maintain focus in dynamic environments, and deliver measurable results will contribute to the success of our mission. This is an opportunity to leverage your commercial acumen and leadership skills to deliver impactful solutions while upholding our commitment to sustainability and excellence. Join us as a Quantity Surveyor and drive success in a challenging, rewarding environment. In this role, you will adhere to all Health and Safety and Sustainability policies, ensuring compliance with statutory requirements and company procedures. You will work collaboratively with client personnel, fostering effective relationships to streamline contract management and ensure that all commercial documentation and reports are completed to the highest standards. Your technical expertise will involve providing cost advice for Core and Additional Services, ensuring contract processes are followed, and attending risk meetings to manage and mitigate risks. You will actively support sustainable practices, promoting carbon reduction and utility consumption initiatives in line with the Ministry of Defence's goals. People management is integral to this role. You will liaise closely with site and area management teams, DIO, and end users, ensuring all team members understand their responsibilities and obligations under the service delivery contract. Through effective communication, you will instil confidence in stakeholders, negotiate persuasively, and provide guidance on contract particulars. You will support the operational teams in dispute avoidance and resolution, offering commercial insights to optimize performance. Commercially, you will lead change management under the FDIS Contract, ensuring that stakeholder timelines are met. Your responsibilities will include managing supplier payments, monitoring supply chain performance, and assisting in developing and implementing risk management procedures. You will also prepare monthly cost reports, price Core and Additional Services to meet contract requirements, and ensure adjudications are performed accurately and efficiently. What You Need To Do The Job You should have commercial experience in social housing, property maintenance, or a related field, with expertise in developing cost models, risk analysis, work proposals, and dispute resolution. Strong communication, negotiation, and interpersonal skills are essential, alongside the ability to maintain collaborative working environments and prevent fraud. A qualification at HND/Foundation Degree level in Quantity Surveying, or equivalent experience, is required. Knowledge of facilities management or commercial construction, particularly in handling large or concurrent smaller projects, will be advantageous. Experience in a social housing environment, familiarity with BS11000 Collaborative Business Relationships, and knowledge of utility consumption reduction will set you apart. Evidence of Continuing Professional Development and membership in a professional body are advantageous. What We Offer: <ul> <li>6% employee matched pension contribution</li> <li>25 days annual leave</li> <li>Single private medical cover</li> <li>Company car/car allowance</li> <li>Rewards Hub</li></ul>VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.

Quantity Surveyor - Social Housing

Job summary Housing - Empowering Housing Solutions for All in Wiltshire An exciting opportunity is available for an enthusiastic, professional team player to join the Housing Operations team as a Resident Engagement Officer. The team works across a diverse range of responsibilities including supporting the Housing Board and Housing Assurance Panel, as well as spear-heading resident engagement. Main duties of the job As a Resident Engagement Officer, you will play an essential role in implementing the resident engagement strategy, engaging with and supporting tenants, encouraging their involvement to bring about change in the services provided. Your responsibilities will include recruiting, training and monitoring tenant volunteers for various projects, innovating creative new ways to engage with residents, leading your designated area in promoting mechanisms for resident participation. This role does occasionally require evening or weekend working for Area Board and Partnership events, so some flexibility is essential. Our ideal candidate should have sound knowledge of resident engagement, community development, regulatory standards and statutory frameworks in relation to resident engagement. You should possess excellent communication skills, with proven ability to co-ordinate projects and meetings and you should be able to work to deadlines whilst delivering to a high standard. About us Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. Thats why we focus on getting the things that matter to our people right.Explore more benefits here! Job description Job responsibilities To promote and enable effective resident and leaseholder participation, ensuring good resident representation and accountability. To work alongside the senior resident engagement officer to take forward the actions and priorities within the Resident Engagement Strategy and housing service plan. To encourage and promote the involvement of residents in the decision making process of the Local Authority. The post holder is required to organise and prioritise their own workload, and make their own recommendations ensuring that any complex or contentious issues are discussed with the senior resident engagement officer in the first instance. The nature of the role will require the post holder to adopt a flexible attitude to working hours as evening and weekend work will be necessary.Specific duties and responsibilities include: The Resident Engagement Officer will be recruiting, inducting, training and monitoring the work of tenant volunteers. These volunteers will be engaged in a range of functions including forming an editorial panel for the tenants newsletter, acting as reporters on the publication, tenant housing board member or HAP tenant scrutiny The post is an important one in implementing the agreed resident engagement strategy. As such the postholder will be using their experience and expertise to innovate ways of involving tenants that have not been tried before by this Council, and creativity and innovation will be essential. The involvement of tenant volunteers in particular is pushing the boundaries of existing policies and has significant service implications, particularly around their involvement in producing the tenant magazine. To be responsible for and take the lead role for your designated area in promoting and supporting mechanisms for residents to participate in decision making affecting their homes and communities. This will involve traditional as well as new and innovative structures for participation, working with existing residents groups and LHPs and encouraging the formation of new ones. To help establish an Involvement Register. To support and enable tenants to take part in forums such as Area Boards/Partnerships, Wiltshire Housing Partnerships and any corporate arrangements such as the Tenants Panel or Housing Board. This will require you to be able to recognise through tenant contact who would benefit from some gentle encouragement and persuasion in getting involved with decision making to ensure we comply with the resident engagement statutory framework To work directly with the tenants, leaseholder and sheltered housing forum panels to enable the smooth running of these groups, through effective chairing and taking control of tenant meetings and help to influence discussions whilst trying to seek to maximise their independence and sustainability. Enabling residents to influence decisions relating to housing policy and service delivery. To hold and manage relevant budgets currently £5k an officer in relation to resident involvement as directed by the System support, performance &amp; engagement manager To verify and recommend authorisation of routine claims for payment of expenses and subsistence by individuals and groups in connection with resident involvement. As well as organising and setting up regular resident group meetings and LHPs you will be required to prepare agendas with clear topics for discussion for all residents groups in your area and take and distribute minutes of those meetings, ensuring that all actions are taken forward and reported back to the group. To take part in area board and partnership events, which often take place in the evening, to be the housing link between the area board and the housing service, ensuring that tenant views are discussed or issues raised put forward for consideration by the board To assist with the production and editing of the Housing Departments quarterly housing magazine Housing Matters and oversee the production and distribution of the magazine to all tenants and leaseholders. To assist in writing the magazine content ensuring that it is relevant to the reader base and that the content is accurate, timely, well written and well presented. To maximise tenant participation in your designated area, you will be required to review theareas/estates with little or no tenant involvement and then look to set up and facilitate the establishment of newly forming tenant and leaseholder groups including the provision of guidance and practical support to ensure formal recognition by the Local Authority. To ensure all work is carried out in line with the tenants regulatory framework and highlight any areas of risk or concern if this standard is not being met To develop a yearly training programme for residents and tenants within your designated area to help expand knowledge and understanding to enable more robust and effective engagement and organise and facilitate training within agreed budgets. Training plans should be discussed with the senior to see if they can enhance options and opportunities in other areas and link plans to try and create any efficiencies To identify courses and conferences that would be of direct relevance to the work of resident representatives in your area and organise travel/attendance and accommodation as appropriate. To undertake consultation with residents and stakeholders in connection with the Local Authorities policy and strategy reviews and to undertake tenant satisfaction surveys, establish whether services are meeting tenants needs and expectations. Developing new and relevant ways of undertaking such surveys. To collect and analyse data from consultation exercises, producing reports and recommending action and review procedures. To assist in writing the Housing Departments Annual Report, ensuring that all statistics are accurate and oversee the production and distribution of the Annual Report to all tenants and leaseholders ensuring the content is accurate, timely, well written and well presented. To write the Housing Departments annual tenants status/satisfaction survey ensuring the content is accurate, timely, well written and well presented. Job description Job responsibilities To promote and enable effective resident and leaseholder participation, ensuring good resident representation and accountability. To work alongside the senior resident engagement officer to take forward the actions and priorities within the Resident Engagement Strategy and housing service plan. To encourage and promote the involvement of residents in the decision making process of the Local Authority. The post holder is required to organise and prioritise their own workload, and make their own recommendations ensuring that any complex or contentious issues are discussed with the senior resident engagement officer in the first instance. The nature of the role will require the post holder to adopt a flexible attitude to working hours as evening and weekend work will be necessary.Specific duties and responsibilities include: The Resident Engagement Officer will be recruiting, inducting, training and monitoring the work of tenant volunteers. These volunteers will be engaged in a range of functions including forming an editorial panel for the tenants newsletter, acting as reporters on the publication, tenant housing board member or HAP tenant scrutiny The post is an important one in implementing the agreed resident engagement strategy. As such the postholder will be using their experience and expertise to innovate ways of involving tenants that have not been tried before by this Council, and creativity and innovation will be essential. The involvement of tenant volunteers in particular is pushing the boundaries of existing policies and has significant service implications, particularly around their involvement in producing the tenant magazine. To be responsible for and take the lead role for your designated area in promoting and supporting mechanisms for residents to participate in decision making affecting their homes and communities. This will involve traditional as well as new and innovative structures for participation, working with existing residents groups and LHPs and encouraging the formation of new ones. To help establish an Involvement Register. To support and enable tenants to take part in forums such as Area Boards/Partnerships, Wiltshire Housing Partnerships and any corporate arrangements such as the Tenants Panel or Housing Board. This will require you to be able to recognise through tenant contact who would benefit from some gentle encouragement and persuasion in getting involved with decision making to ensure we comply with the resident engagement statutory framework To work directly with the tenants, leaseholder and sheltered housing forum panels to enable the smooth running of these groups, through effective chairing and taking control of tenant meetings and help to influence discussions whilst trying to seek to maximise their independence and sustainability. Enabling residents to influence decisions relating to housing policy and service delivery. To hold and manage relevant budgets currently £5k an officer in relation to resident involvement as directed by the System support, performance &amp; engagement manager To verify and recommend authorisation of routine claims for payment of expenses and subsistence by individuals and groups in connection with resident involvement. As well as organising and setting up regular resident group meetings and LHPs you will be required to prepare agendas with clear topics for discussion for all residents groups in your area and take and distribute minutes of those meetings, ensuring that all actions are taken forward and reported back to the group. To take part in area board and partnership events, which often take place in the evening, to be the housing link between the area board and the housing service, ensuring that tenant views are discussed or issues raised put forward for consideration by the board To assist with the production and editing of the Housing Departments quarterly housing magazine Housing Matters and oversee the production and distribution of the magazine to all tenants and leaseholders. To assist in writing the magazine content ensuring that it is relevant to the reader base and that the content is accurate, timely, well written and well presented. To maximise tenant participation in your designated area, you will be required to review theareas/estates with little or no tenant involvement and then look to set up and facilitate the establishment of newly forming tenant and leaseholder groups including the provision of guidance and practical support to ensure formal recognition by the Local Authority. To ensure all work is carried out in line with the tenants regulatory framework and highlight any areas of risk or concern if this standard is not being met To develop a yearly training programme for residents and tenants within your designated area to help expand knowledge and understanding to enable more robust and effective engagement and organise and facilitate training within agreed budgets. Training plans should be discussed with the senior to see if they can enhance options and opportunities in other areas and link plans to try and create any efficiencies To identify courses and conferences that would be of direct relevance to the work of resident representatives in your area and organise travel/attendance and accommodation as appropriate. To undertake consultation with residents and stakeholders in connection with the Local Authorities policy and strategy reviews and to undertake tenant satisfaction surveys, establish whether services are meeting tenants needs and expectations. Developing new and relevant ways of undertaking such surveys. To collect and analyse data from consultation exercises, producing reports and recommending action and review procedures. To assist in writing the Housing Departments Annual Report, ensuring that all statistics are accurate and oversee the production and distribution of the Annual Report to all tenants and leaseholders ensuring the content is accurate, timely, well written and well presented. To write the Housing Departments annual tenants status/satisfaction survey ensuring the content is accurate, timely, well written and well presented. Person Specification Qualifications Essential <ul> <li>HNC or equivalent experience/skills.</li> <li>ITQ 2 or equivalent skill and ability.</li> <li>Working towards relevant professional qualification.</li> </ul> Experience Essential <ul> <li>HNC/NVQ 4 in a related field or Chartered Institute of Housing (CIOH) or ability to </li> <li>demonstrate equivalent experience / skills </li> <li> Proven experience of working with people, specifically of tenant participation and housing with </li> <li>a social landlord.</li> <li> Advanced knowledge of resident engagement, community development, private housing </li> <li>sector, landlord and tenant legislation</li> <li> Advanced knowledge of the Regulatory standards with particular reference to the Tenant </li> <li>Involvement and Empowerment Standard and experience of reporting and auditing of those </li> <li>standards</li> <li> Advanced knowledge of statutory framework, best practice models, trends in relation to resident </li> <li>engagement</li> <li> High level of interpersonal and communication (verbal and written) skills, and the ability to be </li> <li>diplomatic, maintain confidentiality, and to mediate in disputes. </li> <li> A degree of empathy and understanding of equality issues and how they affect engagement </li> <li>and participation is essential to effectively support tenants. </li> <li> Excellent creativity skills and strong editorial/journalistic skills </li> <li> Experience of co-ordinating, undertaking and facilitating effective participation and </li> <li>engagement exercises and meetings, and using the results to identify service needs / </li> <li>improvements or opportunities</li> <li> Excellent time management skills and ability to prioritise workload to meet specific targets and </li> <li>deadlines. </li> <li> Enthusiasm, self-motivation and the ability to motivate others </li> <li> Ability and previous experience of preparing and delivering training</li> </ul> Desirable <ul> <li>Project Management Skills</li> <li> Chairing skills</li> <li> Previous experience of producing written reports to a high standard and producing minutes and </li> <li>agendas</li> </ul>Person Specification Qualifications Essential <ul> <li>HNC or equivalent experience/skills.</li> <li>ITQ 2 or equivalent skill and ability.</li> <li>Working towards relevant professional qualification.</li> </ul> Experience Essential <ul> <li>HNC/NVQ 4 in a related field or Chartered Institute of Housing (CIOH) or ability to </li> <li>demonstrate equivalent experience / skills </li> <li> Proven experience of working with people, specifically of tenant participation and housing with </li> <li>a social landlord.</li> <li> Advanced knowledge of resident engagement, community development, private housing </li> <li>sector, landlord and tenant legislation</li> <li> Advanced knowledge of the Regulatory standards with particular reference to the Tenant </li> <li>Involvement and Empowerment Standard and experience of reporting and auditing of those </li> <li>standards</li> <li> Advanced knowledge of statutory framework, best practice models, trends in relation to resident </li> <li>engagement</li> <li> High level of interpersonal and communication (verbal and written) skills, and the ability to be </li> <li>diplomatic, maintain confidentiality, and to mediate in disputes. </li> <li> A degree of empathy and understanding of equality issues and how they affect engagement </li> <li>and participation is essential to effectively support tenants. </li> <li> Excellent creativity skills and strong editorial/journalistic skills </li> <li> Experience of co-ordinating, undertaking and facilitating effective participation and </li> <li>engagement exercises and meetings, and using the results to identify service needs / </li> <li>improvements or opportunities</li> <li> Excellent time management skills and ability to prioritise workload to meet specific targets and </li> <li>deadlines. </li> <li> Enthusiasm, self-motivation and the ability to motivate others </li> <li> Ability and previous experience of preparing and delivering training</li> </ul> Desirable <ul> <li>Project Management Skills</li> <li> Chairing skills</li> <li> Previous experience of producing written reports to a high standard and producing minutes and </li> <li>agendas</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Wiltshire Council Address Stephenson Road Salisbury SP2 7NP Employer's website

Resident Engagement Officer

Job Description Salary: £30,559 - £32,654 Hours per week: 37 hours Interview date: Thursday 9 January 2025 Housing - Empowering Housing Solutions for All in Wiltshire An exciting opportunity is available for an enthusiastic, professional team player to join the Housing Operations team as a Resident Engagement Officer. The team works across a diverse range of responsibilities including supporting the Housing Board and Housing Assurance Panel, as well as spear-heading resident engagement. As a Resident Engagement Officer, you will play an essential role in implementing the resident engagement strategy, engaging with and supporting tenants, encouraging their involvement to bring about change in the services provided. Your responsibilities will include recruiting, training and monitoring tenant volunteers for various projects, innovating creative new ways to engage with residents, leading your designated area in promoting mechanisms for resident participation. This role does occasionally require evening or weekend working for Area Board and Partnership events, so some flexibility is essential. Our ideal candidate should have sound knowledge of resident engagement, community development, regulatory standards and statutory frameworks in relation to resident engagement. You should possess excellent communication skills, with proven ability to co-ordinate projects and meetings and you should be able to work to deadlines whilst delivering to a high standard. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specificationcarefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Simon Haugh, Systems, Engagement &amp; Business Support Manager, at <a href="mailto:simon.haugh@wiltshire.gov.uk" target="_blank">simon.haugh@wiltshire.gov.uk</a>, or call 01722434216 This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

The Vacancy Full time, 37 hours a week. £23,775 progressing up to £25,027 Southampton Young People and Parents provides supported accommodation for up to 20 people between the age of 16 and 21, including care leavers and looked after children. As well as up to 30 young parents, between the age of 16 and 21, with babies or young children who are homeless or at risk of homelessness. The service operates across various locations in Southampton, each is tailored to the needs of the clients and offer various levels of support. You will be working closely with family nurse practitioners, social services and other agencies to support young parents to develop good parenting skills and to keep their children safe. Our aim is to support young people with their individual support needs to enable them to gain life skills to move on to long term, lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you will be making a difference in the lives of those you support then this is the role for you! MAIN RESPONSIBILITIES <ul> <li>You will have your own caseload of clients to manage and will work with them on a one to one basis. You will identify their needs by listening to them and put together a support plan which is equally achievable and realistic for them.</li> <li>You will encourage their involvement in personal progression in the form of education, training, employment activity or volunteering.</li> <li>You will help them improve their practical skills in areas such as budgeting, shopping, cooking and housework.</li> <li>You will work with external partners (such as colleges) to maximise the opportunities available to clients so that they can resettle in the community.</li> <li>You will be extremely conscientious in areas such as safeguarding and lone working.</li> <li>You will work closely with key partner agencies include Children's Service, Family Nurse Partnership, Pathways and Met Team</li> <li>You will help clients to access the benefits they are entitled to claim</li> <li>Help to maintain a welcoming, safe environment, identifying and minimising all potential risks to users of the premises and the organisation and property</li> <li>Maintain client records using relevant systems to a good standard</li> <li>Work in accordance with the Health and Safety regulations and all policies and procedures</li> <li>Attend supervision, appraisal, training and meetings as directed which may be outside your normal working pattern</li> <li>Work flexibly across all areas of operation where required and prior notice given</li> <li>Any other reasonable task as requested by a member of staff</li></ul>KNOWLEDGE, SKILLS, EXPERIENCE &amp; ESSENTIAL QUALIFICATIONS/TRAINING Previous experience in this type of work is not essential but you will have a real passion for wanting to work with homeless people. Your values will match ours, you will be committed to helping others and enjoy the real job satisfaction that this brings. <ul> <li>Clear verbal and written English</li> <li>Good IT and keyboard skills</li> <li>Polite, assertive manner, ability to self -motivate</li> <li>Passion for working in a client/customer facing role</li> <li>Knowledge of the benefits system and tenancy legislation</li> <li>Have an interest and genuine concern for homelessness and related issues</li> <li>Knowledge of voluntary and statutory agencies</li> <li>Full drivers licence and access to a vehicle is desirable for this role</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight, Portsmouth and Southampton. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Benefits Annual appraisals Child care vouchers Pension with life cover Extra mile awards Employee assistance programme Shopping vouchers Our Gallery Previous Next

Homeless Support Worker (Young People)

Salary Range Circa £40,350 + Commission Plan Location Procode - Remote / Chandlers Ford Closing Date Until Filled Job Profile Job Profile document Looking for new energy Title: Software Solutions Sales Executive (Healthcare / Social Housing) Department: Procode IT Location: Remote / Chandlers Ford Salary: £40,350 circa + Commission Structure Do you have full sales lifecycle experience in selling SaaS products and services into the healthcare or social housing sector? If so, this role may be for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers? Then we have an exciting opportunity as a Software Solutions Sales Executive, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? Based within the Sales department, the Software Solutions Sales Executive role involves selling off-the-shelf and tailor-made SaaS products, services &amp; hardware to external customers within either healthcare or social housing. You will be identifying, developing and closing new business opportunities, as well as producing targeted market analysis to help improve your sales outreach. Learning the technical details of the products to enable you to tailor sales as well as have knowledgeable conversations with both prospects and internal parties. Engaging in prospecting activity, making use of the Procode CRM automation system to track and nurture leads. Representing Procode at major industry events, conferences, trade shows and expositions in conjunction with the rest of the sales team. Who are we looking for? Your proven experience of selling SaaS based products and services into either healthcare or social housing sectors, will enable you to maximise company profit and allow you to generate higher OTE potential. Your professional approach and ability to build rapport swiftly, will be key to identifying new prospects whilst representing Procode at events and conferences. Your strong commercial background in selling high-volume software and hardware, will enable you to swiftly become effective in this role. Your experience in producing regulated tender documents, will enable you to become an asset to the team. Your attention to detail throughout the sales cycle utilising CRM systems, will enable you to produce accurate reports and data in support of your work. This role will require travel to the Chandlers Ford office, customer sites across the UK, as well as attending exhibitions and conferences. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one! <ul> <li>Commission plan</li> </ul> <ul> <li>Career progression, we're an expanding organisation.</li> </ul> <ul> <li>25 days annual leave plus bank holidays.</li> </ul> <ul> <li>Pension scheme, company contribution at 4% of your salary when you contribute 5%.</li> </ul> <ul> <li>The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.</li> </ul> <ul> <li>Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.</li> </ul> <ul> <li>We offer an EV car scheme. Qualifying terms and conditions apply.</li> </ul> <ul> <li>A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.</li> </ul> <ul> <li>Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.</li> </ul> <ul> <li>Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.</li> </ul> <ul> <li>We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.</li> </ul>The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Software Solutions Sales Executive (Healthcare / Social Housing) Software Solutions Sales Executive (HC/SA) - Ext

Learning and Development Advisor <ul> <li> Basingstoke</li> <li> Full-time</li> <li> Permanent</li></ul>About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 30 countries in which we operate, employing 52,000 professionals at 440 production and services centres. At Elis, our employees are our most valuable asset, and our culture of service and quality is a testament to their dedication. Our core values are embedded in everything we do; respect, integrity, exemplarity and responsibility. Join us, and you'll be part of a supportive, agile, innovative, and market-leading global business. If you are a graduate eager to start a career in learning and development who lacks in-role learning and development experience, but demonstrates behaviours aligned to our values, we would still welcome your CV to be considered for this role. Your Mission at Elis As a Learning and Development Advisor, you will support employees and managers across Elis UK through design, delivery and reporting on people development initiatives. You will have a direct impact on our company's growth and help to shape our future training strategy. Key responsibilities of the role include, but are not limited to: <ul><li>Ensuring the company's vision, values and policies thread through all development initiatives.</li><li>Design and deliver internal training programs in an engaging and impactful manner across different levels of employees, from entry level to mid-level managers.</li><li>Monitoring and reporting on training completion and engagement.</li><li>Successfully managing third party training and development relationships.</li><li>Supporting the wider HR team and talent development manager with the review, implementation and successful completion of apprenticeships.</li><li>Supporting the wider HR team and talent development manager in the collection, analysis and reporting of learning system data (currently SAP, TalentSoft and Moodle workplace).</li><li>Undertaking the day-to-day management and upkeep and data reporting of our Learning Management System(s) (currently Flick, Watch &amp; Go &amp; Moodle workplace) including local system administration (currently SharePoint).</li><li>Keeping up to date with L&amp;D industry trends and apply these learnings in L&amp;D activities.</li></ul>What will make you stand out? The Learning and Development Advisor displays and champions positive behaviours aligned to company values. They are proactive, creative and support colleagues, team members and stakeholders to achieve goals and objectives that will drive business growth and support employee development. The successful candidate will also have: <ul><li>A Bachelor's degree, and/or equivalent experience in a learning and development role. A CIPD level 3 qualification is desirable.</li><li>Experience designing and delivering training.</li><li>An understanding of L&amp;D best practice principles</li><li>Experience in documenting processes and keeping up with industry trends.</li><li>Experience and competency in using technology (Microsoft office, teams, LMS experience preferable).</li><li>Excellent interpersonal and communication skills.</li></ul>Please note, this position is based in the company's headquarters in Basingstoke 4 days a week with the option to work remotely 1 day. What's on offer? <ul> <li> Company Pension </li> <li> Employee Assistance Programme </li> <li> Discounted Gym Membership </li> <li> On-site Parking </li> <li> 29 Days Holiday </li> </ul>We offer a competitive salary £30,000 - £35,000 (DOE) and the opportunity to work for a company that offers many development opportunities, has national structure to facilitate ambition and offer a friendly and supportive working environment. Interested? Then apply online! Your contact person: Claudia Cronin HR &amp; Talent Resourcing Manager Tel: <a href="mailto:claudia.cronin@elis.com" target="_blank">claudia.cronin@elis.com</a> Back

11 Jobs in Andover SP11, UK