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<ul><li>Operations Manager - Rented Housing</li><li>Location: Home based, with regular travel across Essex, East and South East London and Kent.</li><li>Salary: £63,989 per annum</li><li>Contract: 37.5 hours per week, full-time, permanent</li><li>Interview Date: Assessment and Interview Day - 7th August 2025 at the Heals Building in London.</li></ul>At Anchor, we're passionate about providing safe, high-quality homes and services for older people. As the largest not-for-profit provider of specialist housing and care in England, we're proud to support thousands of residents across the country. We're looking for a driven and people-focused Housing Operations Manager to help us lead our rented housing services across East and South London -someone who can balance performance with purpose, and who's ready to make a real difference every day. About the Role Reporting to the Regional Head of Housing Services, you'll be accountable for the operational performance, compliance, and service delivery of a diverse portfolio of housing schemes. Managing a significant budget (circa £8m) and a multi-disciplinary, geographically dispersed team, you'll drive high performance across all key business areas: resident experience, health and safety, occupancy, arrears management, team development, and stakeholder engagement. Key Responsibilities: <ul><li>Leading housing operations across the region and ensuring services meet all legal, regulatory, and policy requirements</li><li>Building and developing a high-performing, engaged team-motivating them through change and supporting continuous improvement</li><li>Acting as a local lead for resident engagement and wellbeing, and handling more complex or sensitive issues when they arise</li><li>Using a balanced scorecard approach to monitor KPIs including occupancy, arrears, compliance, resident satisfaction, and budget control</li><li>Working closely with other teams to ensure maintenance, safety and safeguarding responsibilities are met</li><li>Helping to deliver our strategic plan for rented housing at the local level</li><li>Collaborating with local authorities, commissioners, and other external partners to improve and expand our service offer</li></ul>About You You're an experienced operations leader with a track record of delivering results in a resident or customer-facing setting. You understand what it means to lead services that truly matter to people and are confident managing risk, change, and complexity in a regulated environment. Essential Skills and Experience: <ul><li>Experience managing large or complex housing or care operations, ideally with knowledge of services for older people.</li><li>Proven ability to lead, motivate and develop geographically dispersed teams in fast-paced or change environments.</li><li>Strong understanding of tenancy management, arrears, ASB, safeguarding, and compliance.</li><li>Financial acumen and experience managing significant budgets.</li><li>Skilled in handling complex resident and stakeholder issues with diplomacy and accountability.</li><li>Excellent communication, problem-solving, and decision-making abilities.</li><li>Experience working with external stakeholders including local authorities and service commissioners.</li><li>Educated to degree level or equivalent, or QBE with substantial relevant experience.</li><li>A full UK driving licence and ability to travel across your district are essential.</li></ul>Please note, the advert may close sooner than the listed deadline if we receive sufficient applications. HO Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. Our values Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health &amp; happiness <ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li><li>Access to online GP appointments</li></ul>Finance <ul><li>Pension plan - contribute between 4% and 8% and we'll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career <ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Housing Operations Manager - South

Job summary Are you a brilliant advocate? Do you want to help prevent early death and reduce health inequalities in people experiencing homelessness? Do you like solving difficult problems, and changing hearts and minds. Are you a jack of all trades ? If so, then thisjobis for you. Main duties of the job 'Pathway' multidisciplinary teams work with people experiencing homelessness when they visit A&amp;E or are admitted to hospital. These teams work to ensure these patients get all the acute medical treatment that they need whilst they are at or within the hospital. They also work to ensure that patients are discharged safely and effectively in a way that stops the revolving door, and improves patient's long-term health outcomes. This includes working to ensure that homeless patient's support needs in the community are met post discharge, for example connecting with primary care, mental health services and addictions support, medication concordance support, screening, vaccination and health promotion opportunities. About us Alongside direct patient care and support Pathway teams work to encourage wider changes to hospital systems and practice to improve care and outcomes for people experiencing homelessness. This is mainly through teaching and training other staff. Job description Job responsibilities A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do attitude, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential. Job description Job responsibilities A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do attitude, a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential. Person Specification Qualifications and Training Essential <ul> <li>oEducated to A level or equivalent (NVQ 3) or equivalent training/experience</li> </ul> Desirable <ul> <li>Diploma, Degree or Management Qualification</li> <li>ECDL qualification or equivalent</li> </ul> Experience Essential <ul> <li>oExperience of undertaking holistic assessments of the needs of vulnerable people</li> <li>oExperience of working with homeless or other vulnerable people including managing a caseload</li> <li>oExperience of working effectively and constructively within a multi-disciplinary team</li> <li>oExperience of using organisational skills to work to tight deadlines</li> </ul> Desirable <ul> <li>oExperience of joint working with healthcare services, or working in healthcare settings</li> <li>oExperience of delivering training or presentations to groups or willingness to develop this area</li> <li>oGood knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers</li> <li>oA lived experience of homelessness is often an asset</li> </ul>Person Specification Qualifications and Training Essential <ul> <li>oEducated to A level or equivalent (NVQ 3) or equivalent training/experience</li> </ul> Desirable <ul> <li>Diploma, Degree or Management Qualification</li> <li>ECDL qualification or equivalent</li> </ul> Experience Essential <ul> <li>oExperience of undertaking holistic assessments of the needs of vulnerable people</li> <li>oExperience of working with homeless or other vulnerable people including managing a caseload</li> <li>oExperience of working effectively and constructively within a multi-disciplinary team</li> <li>oExperience of using organisational skills to work to tight deadlines</li> </ul> Desirable <ul> <li>oExperience of joint working with healthcare services, or working in healthcare settings</li> <li>oExperience of delivering training or presentations to groups or willingness to develop this area</li> <li>oGood knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers</li> <li>oA lived experience of homelessness is often an asset</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St George's University Hospitals NHS Foundation Trust Address St George's University Hospitals NHS Foundation Trust Tooting London SW17 0QT Employer's website

Homelessness Team Care Navigator

Detailed job description and main responsibilities A strong understanding of how self-neglect is part of homelessness safeguarding and the complexities of undertaking mental capacity assessments in inclusion health groups is desirable. A positive, can do 'attitude', a commitment to changing care for this extremely vulnerable patient group, and a desire to communicate with a wide variety of partners and stakeholders is essential. Person specification Qualifications and Training Essential criteria <ul><li>Educated to A level or equivalent (NVQ 3) or equivalent training/experience</li></ul>Desirable criteria <ul><li>Diploma, Degree or Management Qualification</li><li>ECDL qualification or equivalent</li></ul>Experience Essential criteria <ul><li>Experience of undertaking holistic assessments of the needs of vulnerable people</li><li>Experience of working with homeless or other vulnerable people including managing a caseload</li><li>Experience of working effectively and constructively within a multi-disciplinary team</li><li>Experience of using organisational skills to work to tight deadlines</li></ul>Desirable criteria <ul><li>Experience of joint working with healthcare services, or working in healthcare settings</li><li>Experience of delivering training or presentations to groups or willingness to develop this area</li><li>Good knowledge of the welfare system, supported housing pathways, and other services for the rough sleepers</li><li>A lived experience of homelessness is often an asset</li></ul>We expect all our staff to share the values that are important to the trust - being excellent, kind, responsible and respectful - and behave in a way that reflects these. More information on the vision and values of St. George's University Hospitals NHS Foundation Trust is attached below. Please note that this vacancy may close before the advertised closing date if sufficient applicants are received. Please check your email regularly as all candidates shortlisted for interview will be contacted and informed by email. If you are appointed to the post, as part of your pre-employment check we will be required to verify your identity. The document/s you present for this purpose will be checked for their authenticity by scanning all known security features. These features will include: - The machine readable zone - An ultra violet image - An infra red image As part of your pre-employment checks, we will also be required to obtain satisfactory, written references. Please ensure that the referee details which you provide on your application form are correct. We require at least one written reference from your current or most recent line manager. We are only able to accept references from a professional work email address. Disability Advice Line: SWL Recruitment Hub is committed to promoting equity and equal opportunities for individuals with disabilities. We believe that greater diversity and inclusion will lead to an even more positive impact on the people we serve. For support with job opportunities and reasonable adjustments contact our Confidential Disability Advice Line at: Telephone: 02082963786 Text: 07501066267 Email: <a href="mailto:esth.dal@nhs.net" target="_blank">esth.dal@nhs.net</a>. Our confidential answering service is available after 5pm. Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download <ul> <li> Homelessness Team Care Navigator (PDF, 277.9KB) </li> <li> Referee Contact details form (PDF, 200.6KB) </li> </ul>

Job Description About the role We have an exciting opportunity for two Leasehold Officers to join our team on a permanent, full-time contract, based in Euston Road, London. The successful applicants will be required to deliver a responsive, and pro-active customer-focused service to homeowners, within defined policies and procedures and in accordance with the terms of contracts and performance standards agreed by Guinness. You will work closely with the wider Customer Services directorate to ensure all processes, policies, and procedures are developed and shaped for homeowner customers and build high levels of customer satisfaction. You will be responsible for reviewing and issuing regulatory notices for Section20 and overseeing the Fire Risk Assessment compliance within your designated region as well as permissions for alterations and adaptations. We operate a hybrid working model with a 3-day office-based requirement at our office in Euston Road and two days from home. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. So, it's essential you have great customer service skills and a willingness to go the extra mile to get the job done. You'll also be able to demonstrate: <ul> <li>Proven customer service experience.</li> <li>Proven ability to manage a varied workload, meeting performance targets.</li> <li>Ability to develop processes and systems according to changing needs.</li> <li>Focused on positive outcomes for the customer.</li> <li>Experience of working in a high-performance customer-centric team delivering high levels of customer satisfaction.</li> <li>Excellent organisational and team working skills - ability to prioritise tasks and juggle changing priorities.</li> <li>Excellent oral and written communications.</li> <li>Good knowledge of Microsoft Office.</li> <li>Demonstrable commitment to continuous professional development.</li> <li>Committed to service development in response to customer needs.</li></ul>If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Leasehold Officer

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future; Property Services, Infrastructure Services, New Homes and Connected. We are now recruiting for a Resident Liaison Officer within out Property Services pillar: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will provide a high standard of customer care and aftercare - ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel across Northeast London and Essex, as such you will need a driver's license and your own vehicle to be considered. Qualifications As a Resident Liaison Officer, you will be the first point of contact for residents, requiring exceptional customer service and clear, confident communication. Strong organisational and time management skills are essential. You'll need to manage potentially challenging situations with professionalism and empathy, ensuring residents feel informed, respected, and supported at every stage. While previous experience in a resident liaison role may be beneficial, it is not essential. We are looking for someone with real drive, enthusiasm and determination to make a meaningful impact whilst using their initiative. If you're someone who wants to make their mark, can work independently as well as part of a team, and brings energy and commitment to everything you do, we want to hear from you. This is a public-facing role that requires discretion, resilience under pressure, and the ability to build positive relationships with a wide range of stakeholders. Additional Information If you are a Resident Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

Resident Liaison Officer

About the role Estates Coordinator Working hours Full time 37 hours per week (flexible working arrangements including part time will be considered) Permanent Salary up to £33,600 per year (depending on experience) Location Pity Me, Durham / Hybrid working About the role We have an opportunity to join the Estates team as our Estates Coordinator, a key support role to ensure smooth and efficient estate operations. You'll join an experienced team who will support your transition into the role. Daily, you'll monitor the estates workbasket ensuring tasks are appropriately assigned to the correct team member. This includes monitoring case progress to ensure tasks are completed. You'll act as a point of contact for property-related queries and support project work to ensure effective operational delivery. Your accuracy and attention to detail are key as you will maintain accurate property records, raise purchase orders, invoices and process payments within agreed timescales. The successful candidate will also support project activities to ensure smooth operational and financial processes within the Estates function. About you If you have administration experience, ideally within property, legal, or finance industry then we want to hear from you. This is a fast-paced team which means we're looking for someone familiar with managing multiple tasks whilst meeting deadlines. You'll be a problem solver with experience managing stakeholders as you'll support internal teams and external stakeholders. You'll have knowledge of rent collection, invoice processing, and financial record-keeping. An understanding of land and property legislation and estate management principles is valuable within this role too. Governance is essential as you'll ensure records are maintained in line with company policies. It would be useful to have experience working with Geographical Information Systems (GIS) or digital property records and have a knowledge of land ownership, lease agreements, and compensation processes. However, we can provide the successful candidate with training to support their knowledge on these areas. Here at Northumbrian Water/Essex &amp; Suffolk Water, we embrace and value Diversity, Inclusion and Equity, and encourage all colleagues to bring their most authentic self to work. Our colleague network groups include our Rainbow Support Network (LGBTQIA+), REACH (Race, Ethnicity, and Cultural Heritage), WiSTEM (Women in STEM) and Thisability (disability and neurodiversity) networks. They provide a safe space for colleagues from diverse backgrounds, welcoming all colleagues regardless of their personal characteristics to participate in valuable conversation that improves our organisational awareness, understanding and inclusivity. We encourage and welcome all applications, as we strive to be an equal opportunity employer, committed to having diverse communities represented within all our teams, structures, and organisation. Please note this role will require a DBS to be completed prior to employment NWG are an inclusive employer who support the rehabilitation of offenders, we will not, however consider candidates who have certain unspent convictions to ensure our commitment to fostering a safe and secure working environment for all OR colleagues, suppliers, customers and third parties. About us Here are NWG we strive to make Northumbrian Water Group (NWG) a Great Place to Work, for all. We embrace and value Diversity, Inclusion and Equity and encourage you to bring your full self to work. As an equal opportunity employer we're committed to having a diverse community represented across our business. We're aware that not everyone will have every skill listed in the job description, however if you have some of the skills listed, we'd encourage you to apply NWG at a glance: Our purpose at NWG is caring for the essential needs of our communities and environment, now and for generations to come. We do this by providing reliable and affordable water and wastewater services for our customers. We make a positive difference by operating efficiently and investing prudently, to maintain a sustainable and resilient business. Our vision is to be the national leader in the provision of sustainable water and wastewater services. To support us in achieving our vision, we have five core values which are the guiding principles, defining who we are, what we do and how we do it. Our benefits We're a Great Place to Work because of the amazing people who work for us, and to say thank you we offer a range of benefits to colleagues. Our 'Tap Into' benefits include: <ul> <li>Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year's Eve. There's also the option to buy or sell holidays.</li> <li>Company pension scheme, where we'll double match your contributions up to an employer contribution of 11%.</li> <li>Free access to local attractions.</li> <li>A fantastic discount scheme, with savings on days out, shopping, travel and more.</li> <li>Award winning 'Living Well' wellbeing support, including access to a digital GP service for you and your family members.</li> <li>Support with sustainable travel - through salary sacrifice cars and a cycle to work scheme.</li> <li>Financial wellbeing support - access our community savings scheme, financial education and low cost loans through Salary Finance. We also provide 4 x Life Assurance and an Income Protection Scheme.</li> <li>Support with your development - we offer a range of development opportunities, can support you through an interest free qualification loan and we'll even pay for any relevant professional body subscription.</li></ul>This role has also been defined as a safety or security critical role and as a condition of a formal offer of employment you'll be required to undergo a drug and alcohol test after the job offer has been made. This will be prior to or within four weeks of their start date. Prospective employees and agency workers who fail a pre-employment urine drug screen will have their sample analysed by the Company appointed laboratory as a matter of course. Failing a pre-employment drugs or alcohol test may lead to the job offer being revoked. About us NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex &amp; Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do. Our values Our values describe our main principles, qualities and attributes. They are the guiding principles which define who we are, what we do and how we do it. They make us different from our competitors and guide our decisions and actions to drive us towards our vision. Our values are: Results Driven We take responsibility for achieving excellent business results. Ethical We are open and honest and meet our commitments with a responsible approach to the environment and our communities. Customer Focused We aim to exceed the expectations of our internal and external customers. Innovative We continuously strive for innovative and better ways to deliver our business. One Team We work together consistently, promoting co-operation, to achieve our corporate objectives. Our gallery Previous Next Colleague benefits We're the great company we are because of you - our people. As our way of saying thanks, we offer you a wide range of benefits and discounts to take advantage of. To find out more about our benefits, see our benefits booklet attached to this advert. Eyecare Discounted Medicals Employee Assistance Programme Cycle2work Buying &amp; selling annual leave Long service awards Salary sacrifice car scheme Computer Loans Award winning wellbeing site NWG savings scheme Company pension scheme Pre-retirement workshops Life assurance Christmas savings club Discounts &amp; cashback offers Qualification loan

Estates Coordinator

The role Are you seeking a new challenge where you can truly make a difference? If so, Southern Housing has an exciting opportunity for a Scheme Housing Officer to join our team at Janson and Gurney Road. Reporting to a Team Manager, you will play a crucial role in providing support to our Independent Living Sheltered Schemes. Your responsibilities will include offering a front line service while ensuring the safety and well-management of our schemes to support residents in living independently within active communities. To excel in this role, you must possess a full clean UK driving license with access to your own vehicle, and be willing to work 5 days a week on schemes, demonstrating an understanding of the diverse needs of older people, exceptional customer service skills, and the ability to work collaboratively under pressure. If you are a proactive, self-motivated individual who thrives on delivering outstanding customer care and can meet deadlines with minimal supervision, we want to hear from you. Don't miss this opportunity to be part of our dynamic team. What you'll be doing <ul> <li>Deliver an effective customer focused housing management and support service working with multi-agency partners which embraces Southern Housing culture, current and future legislation, policy, procedure and best practice. </li> <li>Deliver the service in line with agreed parameters for the role. </li> <li>Conduct assessments of risk and need and provide personalised support to residents. - replace with - Providing a customer facing service to residents, have regularly contact with them, including making daily welfare calls.</li> <li>Understand the housing management performance targets relevant to your scheme(s) and take action to contribute to their achievement. </li> <li>Work closely with other agencies to ensure residents are able to access a full range of services and support. </li> <li>Maintain administration systems and databases, processes and accurate records and provide monthly performance reports and information for other reports, as required. </li></ul>What you'll need <ul> <li>Understanding of the diverse needs of older people </li> <li>Able to develop partnership working internally and with other agencies to generate effective solutions to problems </li> <li>Ability to manage time &amp; tasks effectively, work well under pressure both individually and in a team </li> <li>Customer-focused and experience of providing excellent customer care </li> <li>Able to take responsibility for a scheme, the residents who live there and the service provided to them.</li> <li>Willingness to learn housing management tasks as required e.g. rent arrears, ASB, Fire safety</li> <li>Able to receive and respond to customer feedback and complaints professionally at all times </li> <li>A commitment to taking personal responsibility for sharing information and an understanding of safeguarding and professional boundaries.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria, providing real examples. Closing Date: 16th July 2025 Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Scheme Housing Officer

The Vacancy Service Manager Supported Housing and Employment Support 30 hours per week Permanent/part-time £39,364.58 pa FTE, which equates to £33,741.07 for 30 hpw Our Community Support Services work with people with housing, employment and support needs to promote independent living skills, employment and to bring about lifestyle changes and enhance their lives. Following a restructure, an exciting newly created opportunity has arisen for a Service Manager in our Community Support Services, overseeing Supported Housing Officers and Employment Advisors. What You'll Do You will work closely with partners to manage leases, management agreements and occupancy agreements, working with these organisations to ensure compliance to the agreements and regulatory requirements. You will also manage our Employment contract ensuing contractual requirements are met and outcomes achieved. Lead and manage an enthusiastic small team of staff, through effective coaching, 1-2-1's, staff meetings and reflective practice sessions. What we can offer <ul> <li>Employee discount scheme (retail, leisure, gym membership and fitness equipment)</li> <li>Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)</li> <li>Employee Assistance Programme</li> <li>Cycle to work scheme (salary sacrifice)</li> <li>One day off a year to volunteer for a charity of your choice</li> <li>30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service</li> <li>Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)</li> <li>Company sick pay</li> <li>58p per mile business mileage allowance</li> <li>Refer a friend scheme (£250)</li> <li>Contributory pension scheme, which both you and CHS contribute to</li> <li>Enhanced maternity and paternity leave</li> <li>Flexible Working Policy</li> <li>Full induction</li> <li>Comprehensive free training and development opportunities with paid time off</li> <li>Free DBS (for relevant posts)</li></ul>Free onsite/nearby parking Candidates will be required to complete online assessments as part of the recruitment process Applicants will be subject to a Basic Disclosure and Barring Service (DBS) check as part of the recruitment process. Closing Date: Midnight Sunday 20 July 2025 Interview Date: Tuesday 29 July 2025 If you need any further information, please contact Julie Chivers, Community Support Manager on 07522 230031 About Us Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Vision &amp; Values 'CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.' Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>The way we work - 'the CHS way' <ul> <li>Flexible</li> <li>Creative</li> <li>Respectful</li> <li>Working in partnership</li> <li>Focused on the social objective</li></ul>Benefits Employee discount scheme Holiday purchase scheme Company sick pay Comprehensive free training &amp; development Doctor Care Anywhere Contributory pension scheme Business mileage allowance Employee Assistance Programme

Service Manager Supported Housing and Employment Support

Neighbourhood Coordinator Chichester Up to £25,000 Permanent Hyde is looking to recruit a Neighbourhood Coordinator. Hyde is a leading provider of affordable homes, dedicated to helping people access safe and high-quality housing. With a strong focus on community impact, we work to create sustainable, thriving neighbourhoods while supporting our customers build better futures. As a Neighbourhood Coordinator at Hyde you will be working within the Specialist Housing team to assist with the coordination and scheduling of site visits, including property inspections, safety checks, and resident engagement activities. Responsibilities <ul><li>Coordinate and schedule site visits for Neighbourhood and Specialist Housing functions</li><li>Work with Officers and Managers to ensure resources are allocated efficiently</li><li>Plan logical routes to reduce travel time between appointments</li><li>Maintain and update a comprehensive schedule of visits and appointments</li><li>Liaise with residents to arrange and rearrange visits</li><li>Keep accurate records of site visits, inspections, complaints, and resolutions</li></ul>Skills and Experience Required <ul><li>Previous experience in administration or scheduling</li><li>Proficient in MS Office, including Word, Excel, and PowerPoint</li><li>Excellent organisational skills and attention to detail</li><li>Ability to manage changing priorities and meet deadlines</li><li>Strong communication skills with the ability to work with a range of stakeholders</li><li>A team-oriented approach</li></ul>Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package</li><li>Volunteering days</li></ul>At Hyde, diversity and inclusion are at the heart of everything we do. We are dedicated to fostering a culture where inclusivity is embedded in our ways of working, not just a standalone initiative. We believe that the best ideas and solutions arise from a rich mix of perspectives, backgrounds, and experiences. Our commitment is to create a workplace that reflects the diverse communities we serve, where everyone feels valued, respected, and proud to bring their authentic selves to work. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Coordinator

Overview Exciting Opportunity: Recovery Coordinator At CGL we are driven by a purpose: to transform lives. With compassion, respect, and determination, we provide tailored care that meets the unique needs of every individual, helping them reclaim their futures and embrace brighter tomorrows. We stand by our core values: open, compassionate, bold. These values guide everything we do-empowering people to grow, change, and thrive. We are looking for a dedicated and skilled Recovery Coordinator to join our vibrant team. In this role, you'll be at the heart of supporting individuals, ensuring they receive the right interventions at the right time to help them achieve their goals. With this role you'll work as part of our passionate Recovery Support team in Tower Hamlets, delivering person centred care and providing one-to-one and group-based support. Together, we'll help people take control of their recovery and build brighter futures. If you're ready to bring your skills, resilience, and passion to a role where every day matters, then we want you on our team. Location: Tower Hamlets Part Time Hours: 22.5 hours per week Full Time Salary Range: £27,861.26 - £32,002.35 (dependent on experience, pro rata for part-time hours) Allowances: £4133.14 Inner London Weighting (pro rata for part time hours) * Pease note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities What You'll Do: <ul><li>Support people from their first contact with our service through their entire recovery journey.</li><li>Provide screening, assessments, and recovery planning, tailoring interventions to meet each person's unique needs.</li><li>Support individuals, families, and communities by reducing the harms associated with substance use.</li><li>Facilitate group sessions and one-to-one interventions, helping people engage with their individual treatment plans.</li><li>Advocate for those we support, ensuring access to partner agencies and community resources.</li><li>Promote recovery, resilience, and peer support, enabling people to rebuild their lives.</li></ul>Who We're Looking For: <ul><li>A strong understanding of substance misuse and experience in a related field.</li><li>Excellent communication skills-both written and verbal-alongside strong IT proficiency.</li><li>Ability to work independently, prioritise tasks effectively, and manage a caseload.</li><li>Knowledge of mental health services, interventions, and best practices.</li><li>A team player with great interpersonal skills, able to collaborate with internal and external partners.</li><li>Someone open to learning and development, committed to improving their skills and helping others grow.</li></ul>Why Join Us? <ul><li>Work-Life Balance: 25 days of annual leave (plus bank holidays), increasing to 30 days over five years.</li><li>Well-being Support: A paid wellness hour each week and access to our Wellness Hub and Employee Assistance Programme.</li><li>Career Growth: Training, development, and progression opportunities to support your professional journey.</li><li>Perks &amp; Benefits: Discounts on shopping, cinema, holidays, and more. </li><li>A Supportive Team: Work alongside passionate people who care about making a difference.</li><li>Refer-a-Friend Scheme: Earn rewards for recommending great people to join us.</li></ul>Ready to Make a Difference? If you're passionate about supporting people to make positive changes in their lives, we'd love to hear from you. Apply now and help us build a healthier, more empowered community in Waltham Forest. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (ww Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Interview Date 31/7/2025 Closing Date 25/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Summer Brighton | <a href="mailto:summer.brighton@cgl.org.uk" target="_blank">summer.brighton@cgl.org.uk</a> | 07867377823 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Location: Civic Centre CarlisleSalary: £31,067 - £31,586 per annum Hours: 37 hours per week Contract: Temporary for 12 Months About this opportunity Cumberland Council is looking for a compassionate and proactive Homelessness Prevention and Rough Sleeping Coordinator to join our Housing Services team. In this vital role, you'll work across agencies to support individuals at risk of homelessness or rough sleeping-particularly those leaving institutions such as hospitals, prisons, or care. You'll coordinate personalised interventions, manage complex cases, and help shape strategies that aim to end rough sleeping across the region. We're looking for someone with experience in housing or homelessness services, strong partnership working skills, and a solid understanding of safeguarding and relevant legislation. In return, you'll be part of a supportive, forward-thinking council committed to inclusion, wellbeing, and making a lasting impact in people's lives. Flexible working, professional development, and the chance to be part of a nationally recognised initiative await. This role is available on a permanent basis Who we're looking for We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role. Contact For more information about the role or to arrange an informal chat prior to your application, please contact Tammie Rhodes by email at <a href="mailto:Tammie.Rhodes@carlisle.gov.uk" target="_blank">Tammie.Rhodes@carlisle.gov.uk</a> DBS ChecksThis role requires a DBS check. The level of check for this role is - Enhanced DBS Check. Guaranteed Interviews We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role. <ul> <li>Those who consider themselves disabled as defined by the Equality Act 2010</li> <li>Those in care or who have left care and are aged 24 and under</li> <li>Armed forces veterans whose last long term substantive employer was the armed forces</li> </ul>If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more . Diversity, Inclusion &amp; AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing <a href="mailto:Resourcing@Cumberland.gov.uk" target="_blank">Resourcing@Cumberland.gov.uk</a> . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs. Application and Interview information <ul> <li>Closing date: 22 nd July 2025</li> <li>Interview date: TBC</li> </ul>Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed. Please read the supporting information: <ul> <li> Post Specification </li> </ul>Please also refer to our Careers site to find out more: <ul> <li> Our Staff Benefits </li> <li> Candidate Support </li> <li> About Cumberland Council </li> </ul>

Homelessness Prevention and Rough Sleeping Coordinator - CMB1880e

Role Profile What's the role? You will: <ul><li>Manage a caseload of welfare calls/support calls/visits to those customers receiving a bronze/silver/gold level of service. Ensure customers are provided services &amp; offered support that enables them to maintain independent lives within their own homes in a sheltered environment.</li><li>Carry out an in-depth needs assessment and complete annual reviews with all customers to ensure support levels are appropriate to meet their needs.</li><li>To participate in the selection and verification process for new customers entering the service, ensuring appropriate, hands-on, pre-tenancy work is undertaken to complete an assessment of relevant needs and ensure maximisation of the service.</li><li>Work collaboratively with all other teams within Homes in Sedgemoor to provide a holistic approach.</li><li>Work closely across teams to support our customers to increase their independence, health &amp; wellbeing.</li><li>Work to deliver a range of activities specified in the initial support assessment. Which can include, but is not limited to, supporting tenants with; hobbies, befriending services, accessing cultural activities, paid work and volunteering, training and educational activities, shopping, and gardening.</li><li>Actively encourage individuals to achieve their goals, provide emotional support to them by actively listening to how they feel and promote a positive outcome-based approach.</li><li>Deliver a range of proactive services that respond to the needs and aspirations of customers. Services include intensive housing support, sheltered housing management and low-level housing management issues.</li><li>Provide individuals with advice and support on how to maintain their personal safety and security, raise awareness about potential forms of abuse and how to balance risk with an active and meaningful life within current safeguarding, health &amp; safety and risk assessment requirements.</li><li>Understand what matters to residents by having the right conversation &amp; identifying the right problem to solve.</li><li>Build and maintain positive links with voluntary and neighbourhood groups to promote social inclusion, tackle loneliness and increase customer involvement.</li><li>Access appropriate funding and work in partnership with others, to support the delivery of a variety of activities &amp; social events.</li><li>Ensure we have accurate and up-to-date customer information on our systems.</li></ul>What do I need to be successful? <ul><li>A current driving licence</li><li>A desire to support vulnerable people</li><li>Well-developed IT, communication, and interpersonal skills. </li><li>The ability to work professionally and collaboratively with other teams across the organisation to achieve great outcomes for our customers.</li><li>A high degree of problem-solving skills.</li><li>The ability to apply your skills to motivate, support, influence and organise work to deliver high quality services.</li><li>Represent the service and the wider organisation.</li><li>Support the team and customers to facilitate staff rotation as necessary.</li><li>The ability to network and develop strong partnership working across the geographical area in which the service is delivered.</li><li>The ability to research and access funding opportunities</li></ul>How will I evidence my success? I will ... <ul><li>Display and demonstrate behaviours that reflect our corporate values and put customers first.</li><li>Contribute and be proactive at 121s, team meetings and performance &amp; development reviews.</li><li>Successfully meet agreed key performance indicators</li><li>Maximise funding opportunities.</li><li>Develop positive and productive working relationships both internally and externally with relevant colleagues and other stakeholders and partners.</li><li>Identify and support the management of risk and health and safety associated with my service area.</li><li>Ensure that our policies and procedures are implemented consistently and ensure performance information is accurately recorded.</li></ul>

Independent Living Advisor - Interim

System Implementation - Social Housing - inside IR35 A well-known homelessness charity is recruiting for a Systems Implementation contractor to support in implementing a new Social Housing system for them. Working on a fractional basis for the charity, 2-3 times a week, you will be required to come to site in London as well as work from home to support in the discovery and implementation of a new social housing system for the charity. You will have extensive social housing experience ideally having worked in a charity previously though you may have also come from a housing association or local authority. You will be coming in to look at the procurement of the new system, moving to award then implementing. You will work closely with the Project Manager and wider teams in turning high level requirements into detailed design, conducting work shops also. If you have a background working in digital then this is advantageous but primarily you will have a strong social housing background with system implementation experience. You will be someone who is keen to upskill others around you also and have knowledge of Revs and Compliance, Maintenance and Repairs, Asset Management and Social Housing. There is a need to appoint someone into the role who is able to lean on prior experience, has strong stakeholder engagement skills and is able to bring their social housing expertise to the charity in order to ensure the system is implemented successfully - if this sounds like you - please apply today.

System Implementation Consultant - Social Housing experience

Job description Permanent, Full Time Bristol City Council's Housing Options Service has two new vacancies available for Homelessness Assistants to work alongside Housing Advisors within the Homelessness Prevention Team. The team are specialists in working with families and single people who are homeless, or at risk of homelessness; to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. You will support the team in ensuring that households are provided with a swift and effective service and, under the supervision of Team Leaders, will be required to carry out key tasks for clients to ensure that their housing difficulties are resolved at the earliest point of contact. You will also be responsible for undertaking general administration duties to support the team. You will need to have a flexible and methodical approach to your work so that key tasks are prioritised and a willingness and ability to work under pressure in a high-pressure environment. Excellent communications will be required with a commitment to providing a high level of customer service to achieve positive outcomes for clients that are in housing need. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. We aim to interview candidates that are shortlisted mid July 2025. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Julie Matthews <a href="mailto:julie.matthews@bristol.gov.uk" target="_blank">julie.matthews@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Homelessness Assistant

Job description Full Time, Permanent positions available Bristol City Council's Housing Options Service has several vacancies available for Housing Advisors to work within the Homelessness Prevention Team. The team are specialists in working with families and single people who are homeless or at risk of homelessness, to ensure early intervention, prevention, and to assist households in finding solutions to their housing problems. Key responsibilities:<ul> <li>Work face to face with citizens to identify issues and steps to prevent homelessness.</li> <li>Liaise with a wide range of statutory and voluntary agencies, maintaining regular communication with their representatives.</li> <li>Promote and provide authoritative advice and assistance on homelessness prevention and a range of housing solutions.</li> <li>Advise landlords and tenants regarding their statutory rights.</li> </ul>Skills and requirements:<ul> <li>Excellent communication skills, including negotiation and mediation.</li> <li>Knowledge and understanding of relevant legislation.</li> <li>Problem-solving abilities and strong written communication skills.</li> <li>Ability to present information in a clear, legible, and logical manner.</li> <li>Strong conciliation skills to facilitate understanding between groups with potentially conflicting objectives.</li> </ul>Some of these posts may involve working in specialist areas, which will be discussed further at the interview stage. If you haven't already done so, find out more about our service and the role, including a day in the life profile, on our recruitment site. Please note that this role is subject to an Enhanced DBS Check Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. It is Bristol City Council's practice to request references for candidates that have been offered a job. However, if you are applying for a job that requires a Disclosure and Barring Service check then we will request your references once you have been invited to an interview. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. For further information, please refer to the Job Description and Person Specification or alternatively, please contact Julie Matthews <a href="mailto:julie.matthews@bristol.gov.uk" target="_blank">julie.matthews@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Housing Advisor

Advert Trainer - Homelessness &amp; Multiple Disadvantage Closing Date: 16th July 2025 About Us At Standing Together, we believe no one should live in fear, yet domestic abuse affects millions of people, often hidden in plain sight. We don't provide frontline services. Instead, we work behind the scenes to change the systems that too often fail survivors; from housing and health to policing, social care and beyond. As a second-tier organisation, we support and strengthen the work of others. We bring agencies together, build skills, offer expert consultancy and drive improvements in policy and practice so that people facing abuse get better, more joined-up support wherever they live. We're best known for developing the Coordinated Community Response (CCR) a powerful model that gets services working together to prevent harm and keep people safe. It's now recognised across the UK and shapes everything we do. Our work is proudly feminist and anti-racist. We know abuse doesn't exist in a vacuum it's linked to inequality, discrimination and injustice. That's why we're building a team that reflects the communities we serve, with space for diverse voices and lived experience. We're remote-based but closely connected through shared values, mutual respect and a deep belief in the power of system change. We stand with survivors. We stand for justice. We stand together for change. To read more about our amazing work click here. The Opportunity Be part of a national team improving how services respond to domestic abuse. We are seeking a passionate and dedicated candidate to join our Housing team at Standing Together. If you are someone who shares our passion to improve the lives of some of the most vulnerable groups then we would love to hear from you. We are looking for an experienced trainer to come on board and lead on the delivery and development of our bespoke suite of training for frontline homelessness/rough sleeping teams and supported accommodation organisations. You will work within the Multiple Disadvantage &amp; Homelessness Team at STADA; a team which focuses on transforming the housing and support available to survivors of domestic abuse experiencing multiple disadvantage. We are looking for a creative and passionate, motivated, and engaging person who truly understands and can clearly communicate to learners the impact of domestic abuse on individuals experiencing homelessness and multiple disadvantage and can support frontline workers in homelessness settings to identify and respond to domestic abuse as part of a Coordinated Community Response. For further information about the role, please see the job description and person specification attached. If you have any questions, or think you may be interested in this role, please contact Amy Smith, DAHA Accreditation Manager - <a href="mailto:a.smith@standingtogether.org.uk" target="_blank">a.smith@standingtogether.org.uk</a> Band 4 Starting Salary £29,556 Hours 35 hours a week (Mon-Fri, 9 am-5 pm) Contract Fixed Term - 1 Year (with potential for extension) Benefits Remote working • 25 days holiday plus bank holidays (pro rata) • Extra leave for birthdays and cultural occasions • Flexible working • End of year shutdown • Learning and development opportunities How to apply Read The Job Description Produce A CV (max 3 pages) A short cover letter (max 1 page) telling us why you're a good fit Submit Apply via the Hireful website Note: You'll need the right to work in the UK. The role also requires an enhanced DBS check (we'll cover the cost if you don't have a current one). Key dates Deadline 5pm 16 July 2025 Interviews 22/23 July 2025 (online via MS Teams) Note: We review applications as they arrive and may close early if we find our shortlist, so do not delay. Before you apply We often receive a high number of strong applications, and shortlisting can be difficult. One thing that really makes a difference is when candidates follow the application instructions carefully, it shows attention to detail and gives a great first impression. We also understand it can be tempting to reuse content from other applications. But what we're really looking for is something genuine; a clear and concise explanation of why you are the right person for this role. So please take a few moments to read everything fully before you apply. It helps us see your strengths more clearly, and it gives you the best chance of standing out for Standing Together. We're genuinely looking forward to hearing from you.

Trainer - Homelessness & Multiple Disadvantages

The Opportunity A 24-hour Mental Health Supported Accommodation to provide social, emotional, and practical support to people experiencing challenges with their mental health and emotional well-being. The aim of this project is to guide individuals through the trauma they have experienced towards recovery, by finding the best ways for the individual to become independent and connected with their community and wellbeing. The service will operate 365 days a year 24 hours a day. Shifts will be on a rota basis and this role will involve days, nights, and weekend work. Sleep-in shifts have a set payment that includes a disrupted sleep payment where necessary. There will also be optional overtime opportunities available. Staff will have the support of a 24-hour Management On-Call system. The support will be expected to be in line with Platfform's values and the project's operational plans. Further information about the project can be found within the application pack - See 'The Project Overview' and Job Description About Us We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year. We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people's strengths and focussing on healing. We know we can't 'fix' people, but we can walk alongside people and help where we can on their journey. We try hard to make Platfform a great place to work, we live our values and mission in everything that we do. The people Platfform is the charity for mental health and social change. We're a supportive team where you can be your whole selves, and know that you're playing a genuine part in building a happier future for people across the UK. Read more about Platfform here. The Story Our Benefits Generous annual leave starting at 26 days Health and wellbeing support including EAP Flexible / Agile working Enhanced family leave - includes carers leave, maternity, paternity and adoption Training and Development opportunities across Platfform 6.5 % employer contribution to the pension scheme with a minimum employee contribution Testimonials Chrissie Business Development Coordinator "My favourite thing about working at Platfform is the organisation culture and how staff are treated. I've worked with many organisations and it is the first time I work in an environment where everyone cares for each other and their own unique needs. I feel supported and I am allowed to be creative in my work." Luke Young People Service Manager My favourite thing about working for Platfform is being part of a family who cares so passionately to change the world as I do. Everyone is so supportive and welcoming which makes me proud to bring my true authentic self to work every day. Life is too short to do a job in which you don't make a difference and at Platfform you make a difference every single day!" Conor John Case Worker "I enjoy working for Platfform as it has provided me with lot of skills and helped me build a strong career path. With Platfform I am always learning and building my confidence to grow as a person. In my time at Platfform I have met great staff that have always provided great support and training, I also have great work opportunities and feel I can always build and grow."

Case Worker (Supported Housing)

The Clyde Valley Group (CVG) is a thriving social business and registered charity recognised for innovative and partnership approaches to meeting community needs. Clyde Valley Housing Association (CVHA) is a Registered Social Landlord (RSL) partner is Lanarkshire and East Dunbartonshire. CVHA is the Group's main operating company and has a track record of delivering housing management, scheme development and high-quality housing services for a diverse range of customers. Our Group continues to grow, and we now own over 4,700 homes and provide factored services to more than 3,000 owners. We are proud that people see us very much as a local and regional landlord and employer. We make a notable difference to lives and communities, including to help meeting housing needs. Clyde Valley Housing Association (CVHA) are recruiting for a part-time Housing Officer to join our housing team on a permanent basis. The work pattern is 17.5hrs per week and the work pattern is stated below: Tuesday - Friday 9.30am - 2pm, 3 days a week 1 day per week working 9.30am - 1.30pm There is flexibility to select which day is the shorter working day. Our Housing Officers make a real impact on the organisation's customer service and performance, ensuring income collection for the organisation and creating sustainable tenancies for our customers. <ul><li>Key responsibilities include:</li><li>Provide an outstanding experience to all customers of the Clyde Valley Group</li><li>Focus on the delivery of quality outcomes for the customer, seek to exceed their expectations wherever possible</li><li>Seek to reduce customer effort by taking ownership of the customer's request</li><li>Maintain a positive and friendly attitude with customers at all times</li><li>Focus on solving problems, including complaints, advocating on behalf of the customer</li><li>Manage and maintain customer records and associated data with absolute care and attention.</li><li>Act as a team player, work in partnership across the group to ensure collaborative working and consistency of service</li></ul>The full Role Profile and application guidance can be found here: Housing Officer PT Perm Recruitment Pack In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities. Guaranteed Interview: As a Disability Confident Employer, we'll interview all disabled candidates who meet the minimum essential requirements for the post. If you tell us that you're disabled, we'll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work. Closing date for Applications: Please submit your CV and personal statement to us by 9 am on Tuesday 22nd July 2025. Interview are expected to take place on Wednesday 30th July 2025

Housing Officer (part-time)

The job itself We have an exciting opportunity to join the Housing Services team in delivering front line services to the public, in particular advice and assistance in respect of homeless approaches, the role is based within the West area team. The work is challenging and varied, the post holder will be responsible for taking the lead with requests for assistance made under the provisions of the homeless persons legislation and providing housing options advise and guidance. This will include working across internal departments and with multi agencies to fully assess the circumstances of applicants. The successful applicant must have a sound knowledge of housing legislation and policy and have experience in Housing/homelessness. The successful candidate must hold a valid driving license and must have access to a vehicle as they will spend time out of the office. The role offers blended working opportunities with time based in the office, at home and out on site.

Housing Management Officer - Homeless Prevention

The job itself We have an exciting opportunity to join the Housing Services team in delivering front line services to the public, in particular advice and assistance in respect of homeless approaches, the role is based within the West Area team. The work is challenging and varied, the post holder will be responsible for taking the lead with requests for assistance made under the provisions of the homeless persons legislation and providing housing options advise and guidance. This will include working across internal departments and with multi agencies to fully assess the circumstances of applicants. The successful applicant must have a sound knowledge of housing legislation and policy and have experience in Housing/homelessness. The successful candidate must hold a valid driving license and must have access to a vehicle as they will spend time out of the office. The role offers blended working opportunities with time based in the office, at home and out on site.

Housing Management Officer - homelessness

Our Vacancy Your typical day could start with a welcome visit to new tenants who've just moved in, before you go to a Residents' Association meeting to hear about any concerns around their tenancy or local issues on their estate. Then you might be inspecting your estates with a colleague from Repairs or Estates Services, before heading across to meet a vulnerable resident who needs your help. As a Neighbourhood Manager, you'll working in your designated neighbourhood with a requirement to work from the Brent office. You'll be the 'face of Peabody' and no one day is the same. You'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents and ensuring community safety. You'll actively work with residents in the management of their home and neighbourhoods, developing and improving Peabody's service to them and ensuring we take full account of their needs. Your role covers all aspects of tenancy and housing management - everything from estate, scheme and property inspections to identifying issues and capturing feedback to continuously improve our services and resident satisfaction. You're a people person who likes to get things done. You'll enjoy working collaboratively with other teams and you're first rate at building meaningful relationships across the business to enable you to find creative solutions to issues. If you're creative in your problem-solving, energised by supporting your residents and, like us, committed to helping people flourish, we want to hear from you. This is a fixed term contract, covering maternity leave, until end of February 2026. To be successful in this role, you're: <ul><li> experienced within a customer facing role, preferably within housing management and ideally within the social housing sector </li><li> knowledgeable in tenancy and leasehold management and enforcement, with experience of safeguarding </li><li> resilient with a positive, flexible, compassionate and can-do approach </li><li> organised with the ability to self-manage a diverse and varied caseload, prioritising work effectively </li><li> be prepared to undertake a level 3 qualification in Housing Management if not already held. </li></ul> This role will require a Basic DBS check. At Peabody, we're all about making a difference to our community and helping people flourish. Here's what you'll get when you join us:<ul><li> Flexible and hybrid working </li><li> 30 days' annual leave, plus bank holidays </li><li> Up to 10% pension contribution, matched 1:1 </li><li> Two additional paid volunteering days each year </li><li> Flexible benefits scheme, including options for healthcare, dental care, and more </li></ul> Ready to apply? Click 'Apply Now' to send us your CV and tell us why you're the right fit for this role. If you have any questions, email <a href="mailto:caroline.seery@peabody.org.uk" target="_blank">caroline.seery@peabody.org.uk</a> As an employer, Peabody does not provide sponsorship as a licenced UK employer. Interviews will take place in person throughout the 21st to 23rd July.

Neighbourhood Manager

Housing Options Officer Starting salary up to £35919 per annum Based in the King's Court Council Office, Kings Lynn, Norfolk. Do you want to make a meaningful difference in the lives of individuals and families facing homelessness in West Norfolk? We're looking for someone with strong communication skills and a proactive, problem-solving approach to join our Housing Options team. In this rewarding role, you will provide comprehensive housing advice to individuals in often complex and difficult situations, helping them navigate the services available to prevent homelessness. You will assess cases in line with current legislation, investigate housing situations, and contribute to the delivery of practical, forward-thinking solutions aligned with our Homelessness and Rough Sleeping Strategy. You should have experience in housing or a similar field, with an understanding of welfare benefits and social care eligibility. You'll be skilled in working with the public, particularly vulnerable individuals, and have a sound grasp of equality principles. Language skills and cultural awareness, particularly for supporting Ukrainian and Afghan refugee households, will be highly valued. In return, we can offer performance related pay, a generous annual leave entitlement which includes an office closure between Christmas and New Year and membership of the local government pension scheme. We value flexibility, but this role will be office based for the first 6 months before any hybrid arrangements can be explored. Subject to a satisfactory enhanced Disclosure, through the Disclosure and Barring Service. Find out more and apply at <a href="https://www.west-norfolk.gov.uk/homepage/83/jobs" target="_blank">https://www.west-norfolk.gov.uk/homepage/83/jobs</a> Closing Date: 16 July 2025 Please see job description below for full details of the job role before you apply:

Housing Options Officer

Job summary We are looking for an enthusiastic and highly motivated Care Coordinator (Nurse/ Social worker or Occupational Therapist) to join our service.You will be based within a multi-disciplinary Community Mental Health Team and will hold an allocated caseload of service users with mental illness and complex social care needs. This is a rare opportunity to come andwork with the START Team. We would like to meet candidates who have some experience and passion for working with this population.You would be working in a highly-motivated community multi-disciplinary team. There will be opportunities and support for continuing professional development and to actively participate in quality innovations, research and audit. Main duties of the job Your role will be to undertake assessments, CPA Care Co-ordination whilst providing on-going risk /assessment, planning, co-ordination and evaluation of care. You will have expertise in crisis and risk management, together with good communication skills. You will have a passion for working with excluded populations with multiple disadvantage using a relational model which prioritises engagement and pre-treatment. You will be skilled at working with and supporting our third sector colleagues. About us About the team: The START Team work across Lambeth and Southwark and Croydon with rough sleepers who are experiencing severe and enduring mental illness.Many of our service users also present with other complex needs such as substance abuse, social exclusion and immigration issues. About the location: We are based at 190 Kennington Lane near Kennington and Vauxhall tube stations. We also have an office at Jeanette Wallace House in Central Croydon near the overground. Job description Job responsibilities Clinical: Mental Health Practitioner role <ul> <li>To assess, plan, monitor and evaluate care of a designated caseload of homeless service users who have complex care needs.</li> <li>To act as the Care Co-ordinator under the Care Programme Approach.</li> <li>To ensure that the Trusts other statutory responsibilities and policies and procedures are carried out in relation to individuals, their families and carers.</li> <li>To use assertive outreach skills to engage people who are hard to reach</li> <li>To ensure that the Trusts other statutory responsibilities and policies and proceduresare carried out in relation to individuals, their families and carers.</li> <li>To use assertive outreach skills to engage people who are hard to reach</li> </ul>Job description Job responsibilities Clinical: Mental Health Practitioner role <ul> <li>To assess, plan, monitor and evaluate care of a designated caseload of homeless service users who have complex care needs.</li> <li>To act as the Care Co-ordinator under the Care Programme Approach.</li> <li>To ensure that the Trusts other statutory responsibilities and policies and procedures are carried out in relation to individuals, their families and carers.</li> <li>To use assertive outreach skills to engage people who are hard to reach</li> <li>To ensure that the Trusts other statutory responsibilities and policies and proceduresare carried out in relation to individuals, their families and carers.</li> <li>To use assertive outreach skills to engage people who are hard to reach</li> </ul>Person Specification Experience Essential <ul> <li>oAt least 1 years' experience working in a mental health or homelessness setting</li> </ul> Knowledge Essential <ul> <li>Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service</li> <li>Knowledge of the principles of assertive outreach and of the issues relating to homelessness</li> <li>Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts). A &amp; I</li> <li>Applied knowledge of the principles of risk assessment and risk management</li> </ul> Skills and ablities Essential <ul> <li>oAbility to use information technology systems to input and access data, use word processing systems and Email</li> <li>oAbility to communicate effectively verbally and in writing</li> </ul> Qualifications Essential <ul> <li>NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker</li> </ul>Person Specification Experience Essential <ul> <li>oAt least 1 years' experience working in a mental health or homelessness setting</li> </ul> Knowledge Essential <ul> <li>Knowledge of the principles of equal opportunities and anti-discriminatory practice in assessment and the provision of service</li> <li>Knowledge of the principles of assertive outreach and of the issues relating to homelessness</li> <li>Current and up to date knowledge of relevant legislation including working knowledge of the principles of CPA (Care Programme Approach, safeguarding, Mental Health and Care Acts). A &amp; I</li> <li>Applied knowledge of the principles of risk assessment and risk management</li> </ul> Skills and ablities Essential <ul> <li>oAbility to use information technology systems to input and access data, use word processing systems and Email</li> <li>oAbility to communicate effectively verbally and in writing</li> </ul> Qualifications Essential <ul> <li>NMC registered Community psychiatric nurse or HCPC Registered Occupational Therapist/Social Worker</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name South London and Maudsley NHS Foundation Trust Address 190 Kennington Lane, SE11 5DL London SE11 5DL Employer's website

Care Co-ordinator - Homeless Mental Health

We are looking for a Senior Administrator to join our team in the Chingford area (E4). Working hours: Monday to Friday, 8:00am-5:00pm Your new role We're looking for committed and motivated person to provide administration support to one of our teams. Joining our team as a Senior Administrator, you will be carrying out varied administration duties including: <ul> <li>Oversee and manage the administration of the repairs and maintenance service</li> <li>Approve and code completed jobs using NHF/Bespoke SOR</li> <li>Act as the main point of contact for tenants and contractors regarding repair issues</li> <li>Ensure repairs are logged, tracked, and completed within agreed timescales</li> <li>Work closely with the repairs and maintenance team to schedule and coordinate works.</li> <li>Process invoices, purchase orders, and financial records accurately</li> <li>Analyse and produce reports</li> <li>Handle complaints and queries efficiently, ensuring excellent customer service</li> <li>Support team members with complex repairs cases and provide guidance on best practices</li></ul>About You: <ul> <li>Proven experience in a similar role within the housing sector</li> <li>Strong knowledge of repairs and maintenance processes</li> <li>Knowledge of NHF/bespoke Schedule of Rates</li> <li>Experience in approving and coding</li> <li>Intermediate Excel skills</li> <li>Excellent organisational and time-management skills</li> <li>Ability to manage a high workload and meet deadlines</li> <li>Strong communication skills, both written and verbal</li> <li>A customer-focused approach with the ability to handle challenging situations.</li></ul>In return for your hard work as Administrator, you will be offered: <ul> <li>Full-time position and competitive salary</li> <li>Immediate start</li> <li>Pension Scheme</li> <li>20 days holiday + 8 bank holidays</li> <li>Cash back for medical, optical and dental expenses</li> <li>Virtual GP appointments</li> <li>Digital Physiotherapy</li> <li>Skin checks</li> <li>Discounts on gyms, cinema tickets, travel and holidays, and shopping</li></ul>MNM Property Service is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity/paternity needs.

Senior Repairs Administrator - Social Housing

Join Our Team as a Housing Support Worker! Do you enjoy supporting vulnerable adults to gain independence and rebuild their lives in secure housing? As a Housing Support Worker, you'll support adults across Leeds with complex needs, such as homelessness or safeguarding concerns, helping them move towards independent living. You'll manage a caseload, provide tailored support, help clients maintain tenancies, and work closely with other agencies to ensure they have the tools they need to succeed. What you'll bring: • Experience of supporting vulnerable adults in housing or community settings • Strong interpersonal and communication skills • Ability to work independently and manage a caseload • A valid UK driving licence and access to a vehicle to use for work purposes What you'll be doing: • Delivering personalised housing-related support to adults with complex needs • Helping clients maintain tenancies, manage finances, and access essential services • Coordinating move-ins, property checks, and multi-agency collaboration Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul><li>Flexible working options to help you balance work and life in a way that suits you.</li><li>Hybrid working - enjoy the best of both worlds!</li><li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li><li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li><li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li><li>Employer contributory pension scheme to help secure your future.</li><li>Great maternity, paternity and adoption benefits to support you and your family.</li><li>Exclusive care workers discounts to make life a little easier.</li><li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li><li>A variety of health and wellbeing initiatives to keep you feeling your best.</li><li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li><li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Andy Lanfear, Service Manager via <a href="mailto:Paul.AndrewLanfear@inspirenorth.co.uk" target="_blank">Paul.AndrewLanfear@inspirenorth.co.uk</a> or 07936948604. Recruitment is taking place on a rolling basis, and we may close the application process at any time once we have received a sufficient number of strong applications, so don't delay! The closing date for applications is: Monday 14 July 2025. Good Luck! Interviews will take place on: Thursday 24 July 2025. Apply here: <a href="https://inspirenorth.current-vacancies.com/Jobs/Advert/3886334?cid=1819" target="_blank">https://inspirenorth.current-vacancies.com/Jobs/Advert/3886334?cid=1819</a> The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

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