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You Do you want to make a real difference in the lives of young people? YMCA Thames Gateway provides accommodation and support to young people and children in care, helping them develop the skills and confidence to live independently. We're looking for a passionate and proactive Intensive Housing Management Officer to join our team. In this role, you'll support young people to sustain their tenancies and achieve independence. Carry out needs and risk assessments, develop sustainment plans, and monitor progress. Ensure compliance with occupancy agreements and manage rent accounts. You'll bring: Experience supporting young people in a housing, care or residential setting. Strong knowledge of safeguarding and the challenges faced by young people. Excellent communication, record-keeping and organisational skills. The ability to work flexibly, including evenings and weekends when required. A qualification in youth work, housing or a related area is desirable. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: 6 Months Fixed-term contract </li><li>Working Pattern: Full-time (Rota Monday to Sunday 08:00-16:00/14:00-22:00)</li><li>The Job Description and Person Specification can be found here: Final - Housing Officer JD (1).pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Officer (Intensive Housing Management) FTC

The Vacancy Fixed-Term 12 Month Maternity Cover Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: • The ability and passion to deliver a high-quality service to customers. • The ability to work positively within a team setting. • A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. • The ability to listen actively, and is able to empathise with customers. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 11th January 2026 Interview Date: 23rd January 2026 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Options Officer

Community Safety Coordinator Employer Sutton Council Location(s) Sutton Workplace Type Hybrid Working Contract Type Permanent Working Hours Part Time Grade 6 Hours Per Week 18 Salary Range £35,520 - £38,256 (£39,276 unconsolidated maximum) Salary Basis Per annum, pro rata'd to part-time working hours Actual Part Time Salary £17,760- £19,128 Leave Entitlement 28 days Application Deadline 31/12/2025, 23:55 Anticipated Interview Date(s) Week commencing 05/01 About the Borough The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family. About the Role and our Ideal Candidate The role is a standalone, part time (18 hours per week) administration role, providing business support functions to the Community Safety Team and wider community safety partnership. The position holder will coordinate a wide range of operational and strategic partnership meetings on behalf of the team. The key duties involved are: - Collation and distribution of meeting agendas/papers - Recording and distribution of minutes - Management of team inboxes The hours of this role will be spread across three days within our core hours. Monday-Wednesday or Tuesday-Thursday 10-4. About you You will be experienced in providing administrative support to a team- experience of working in a local government or partnership service setting would be advantageous. You will need excellent minute taking skills for a variety of strategic and operational meetings. Excellent computer skills and communication skills. Use of Google systems (desirable). About Us Sutton's Community Safety Team is a small team based in Sutton Police Station one day a week and hybrid working on other days. The team is part of the Integrated Support &amp; Safer Communities service within Sutton Children's Services- People Directorate. The team works closely with the Metropolitan Police and a range of partners and organisations to improve safety for residents and visitors within the London Borough of Sutton. Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade </li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role) </li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Job Profile

Community Safety Coordinator

Accommodation Co-Ordinator Job no: 509576 Work type: Part time Salary: 24,531.00 FTE Location: Monmouthshire Categories: All Support roles, Administration, Homelessness / Risk of homelessness, Young Persons Job Description: Customer &amp; Community (Support) What is great about the role? Here you will find a welcoming team who are all enthusiastic and motivated to empower the people we support to live independently. This is a really rewarding role where you will see the people we support develop and grow and build on their confidence to be able to move on into their own tenancy. Our service gives young people experiencing homelessness a housing solution. Offering housing related support to assist our service users to move into their own tenancy and gain independence. Our motivation is to ensure we equip these individuals with the knowledge and tools they need to live independently. This is an exciting opportunity for an experienced administrator to make a difference to the people we support. Day to Day Duties: <ul><li>Being the first point of contact for our clients and visitors being based in the reception area of the scheme</li><li>Co ordinating and managing ongoing maintenance</li><li>Managing the referrals that come in via Gateway system</li><li>Raising orders for procuring items</li><li>Creating reports as requested by your manager</li><li>Telephone and reception duties</li><li>Planning and organising meetings and events</li><li>Establishing and maintaining client records including filing and archiving to ensure the smooth running of the service</li><li>Building, fire compliance - Legionella</li><li>Ensuring rent accounts and tenancy contracts are accurate &amp; up-to-date </li></ul>Pobl Benefits <ul><li>Part-time 24hrs, Permanent position</li><li>Work pattern: As the service is 24/7, flexibility can be met over each week.</li><li>For this role you will require an Enhanced DBS check, which we pay for.</li><li>26 days (pro rata) holiday entitlement plus Bank holidays, rising to 27 days after 1 years' service or cash equivalent of 1 days' annual leave </li><li>Pension scheme </li><li>Sick Pay, rising with length of service up to 6 months full pay after 4 years</li><li>Bespoke learning pathway with the support from an experienced Learning and Development team </li><li>Internal Progression </li><li>Wellbeing and psychological support </li><li>Time for Talk service</li><li>Colleague Discount platform</li><li>Blue Light Card Eligibility giving discounts at 15,000 brands</li><li>45p per mile</li></ul>FREDIE At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now. If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, <a href="mailto:Support.talent@poblgroup.co.uk" target="_blank">Support.talent@poblgroup.co.uk</a> or 0300 3735262 What do you need to do now? If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey. We appreciate that applicants may be looking for flexibility if successful in the role. In terms of rota/days, this can be discussed at interview and confirmed if successful. Further information on the role can also be found on the Job Description. Advertised: 18 Dec 2025 GMT Standard Time Applications close: 04 Jan 2026 GMT Standard Time Whatsapp Facebook LinkedIn Email App

Accommodation Co-Ordinator

Job Title: Cook (Independent Living Retirement facility) Location: Lytham St Annes (Links View) Job Type: Part-time (15 hours per week) Salary: £12.21 per hour Reports To: Chef/Kitchen Manager &amp; Operations Management Job Overview: We are seeking a dedicated and experienced Chef to join our team at a residential retirement facility, where nutritious, well-balanced meals are a key part of the high standard of service we provide to our residents. The successful candidate will be passionate about food, committed to hygiene and safety standards, and sensitive to the dietary needs of elderly and vulnerable individuals. Key Responsibilities: <ul> <li>Plan, prepare, and cook meals in accordance with dietary requirements, preferences, and nutritional guidelines.</li> <li>Working under own initiative with the guidance of the Chef/Kitchen Manager and Operations Management.</li> <li>Design weekly menus in collaboration with Chef/Kitchen Manager and Operations Management, ensuring a variety of nutritionally balanced meals and maintaining budgetary control.</li> <li>Ensure food is served on time (service commences at 12:15pm) and at the correct temperature.</li> <li>Cater to specific dietary needs including diabetic-friendly meals, and allergy-aware dishes.</li> <li>Produce for buffets and themed events for special days and functions periodically under guidance from Chef/Manager.</li> <li>Maintain high standards of hygiene and cleanliness in the kitchen at all times (we currently have and wish to maintain our 5-star hygiene rating).</li> <li>Ensure compliance with food safety regulations (e.g., HACCP) and internal policies.</li> <li>Monitor and manage stock levels, portion control, monthly stock takes, ordering supplies as needed in the absence of Chef/Kitchen Manager. Also, minimizing waste/over production when producing dishes at all times.</li> <li>Liaise with Chef/Kitchen Manager and Operations Management to receive feedback and make necessary adjustments to meals.</li> <li>Supervise service assistants or support staff during shifts.</li> <li>Proactive in daily, weekly and monthly cleaning schedules</li> </ul>Requirements: <ul> <li>Proven experience as a chef, preferably in a residential establishment.</li> <li>NVQ Level 2 or 3 in Professional Cookery (or equivalent qualification).</li> <li>Food Hygiene Certificate (Level 2 or higher).</li> <li>Knowledge of dietary requirements for older adults and those with medical conditions.</li> <li>Excellent organizational and time management skills.</li> <li>Strong communication and interpersonal abilities.</li> <li>Compassionate, patient, and respectful approach to elderly people.</li></ul>Desirable: <ul> <li>Experience working with older clientele with varied dietary needs.</li> <li>First Aid training.</li> <li>Familiarity with CQC standards (Care Quality Commission).</li></ul>Working Hours: 6.30am - 2.30pm, 2 days per week including weekend working (including a half hour break). The Employee is also expected to provide holiday and sickness cover as required and must maintain flexibility to support 7-day operational coverage. Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Part Time Cook - Independent Living Retirement

12 months fixed term maternity cover Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer. We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: <ul> <li> Leading on your own caseload and work collaboratively with other partner agencies. </li> </ul> <ul> <li> You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. </li> </ul> <ul> <li> The focus of the role is to prevent households from being homeless whilst working within the legal framework. </li> </ul> <ul> <li> The successful candidate will have the ability to negotiate through a variety of environments </li> </ul> <ul> <li> Will require you to have difficult conversations and deliver on realistic expectations. </li> </ul> Main Duties and responsibilities: In this vital role, you'll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You'll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you'll be there every step of the way to support people in maintaining or securing accommodation. You'll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you'll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you'll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice. Collaboration is key in this role. You'll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You'll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service. About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Work Together as one team - work collaboratively, with each other and with our partners, and demonstrate the Team Reading values in everything we do Drive Efficiency - show initiative, be adaptable to change and put forward ideas to help improve delivery and efficiency. Take responsibility for our own learning and development and for reaching our potential Be Ambitious - be demanding of our own performance - striving to be even better - and be prepared to engage with and challenge leaders in a constructive and positive way Make a Difference to Reading - maintain the highest levels of customer service and be flexible and willing to provide the services needed at the time they are needed Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: <ul> <li> Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 30 days after 5 years' service and 33 days after 10 years' service, with the option to buy additional leave </li> </ul> <ul> <li> A wide range of flexible working opportunities </li> </ul> <ul> <li> Modern working environment at the Civic Offices in the heart of Reading </li> </ul> <ul> <li> Local Government Pension Scheme (LGPS) </li> </ul> <ul> <li> Life Assurance - three times your annual salary (for members of the LGPS) </li> </ul> <ul> <li> On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted </li> </ul> <ul> <li> Season Ticket Loan - a loan to help with the cost of your rail or bus journey, to and from work </li> </ul> <ul> <li> Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax </li> </ul> To arrange a confidential discussion on this position please contact <a href="mailto:Anna.Layzell@reading.gov.uk" target="_blank">Anna.Layzell@reading.gov.uk</a> Closing Date: Sunday 4th January 2026 Interview Date: To be confirmed Interview Process: To be confirmed

Homelessness Prevention Officer

The Vacancy At Amplius, we support our customers to live independently, safely and with confidence. As an Independent Living Team Leader, you'll lead a committed team delivering high-quality welfare checks, housing-related support and services that put customers first. You'll manage Scheme Assistants, oversee day-to-day service delivery, and work closely with other Team Leaders and the Independent Living Senior Service Manager to ensure a consistently excellent customer experience. Salary: £29,493.62 (FTE £35,664.14) Contract: Permanent, part time Your week: 30 hours Monday - Friday from 9am - 4pm (flexible) Location: Hybrid, based at our Peterborough office, managing Scheme Assistants across sheltered schemes in North Amplius, covering North and Eastern Lincolnshire to Nottinghamshire. Snapshot of your role <ul> <li>Lead and develop the Independent Living team, promoting a positive, values-led culture and supporting performance through regular supervision, appraisals and development.</li> <li>Recruit, manage and support Scheme Assistants to ensure high-quality, customer-focused service delivery across all schemes.</li> <li>Oversee day-to-day service provision, ensuring schemes are fully covered, compliance tasks are completed and staffing issues are resolved effectively.</li> <li>Maintain high standards of safety, record keeping, property inspections, emergency planning and Health and Safety compliance.</li> <li>Place customers at the heart of services by promoting strong communication, engagement activities and representation across schemes.</li> <li>Monitor performance, audits, KPIs, budgets and grant funding, working closely with colleagues and the Senior Service Manager to drive continuous improvement.</li> <li>Build strong relationships with internal teams and external partners to support effective tenancy management, projects and positive customer outcomes.</li></ul>What we're looking for <ul> <li>Good basic literacy, numeracy and IT skills, including proficiency in MS Office, Teams, smartphones and tablets.</li> <li>Experience in customer-facing roles, lone working, and working collaboratively as part of a team.</li> <li>Strong organisational and administrative skills, with the ability to plan and manage workload independently.</li> <li>Excellent communication, listening, problem-solving and interpersonal skills, with empathy and resilience in challenging situations.</li> <li>Understanding of GDPR, confidentiality, performance management, and a flexible approach to change and new challenges.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 7 January Phone screening: 13 January Interviews: 20 January We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Team Leader

Job Description About the role Are you passionate about helping people? You could be the perfect fit for our new Independent Living Advisor role at The Guinness Partnership. This is a full time, 35 hours per week, permanent role covering our sites in Chesterfield, Sheffield and Shirebrook. You will need to hold a full UK Driving license and have access to your own vehicle. The overall purpose of the role is to provide an intensive housing management service to Guinness sheltered housing customers. What we are looking for We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. The role will require regular travel to sites in Shirebrook, Sheffield &amp; Chesterfield. You will be able to demonstrate Essential: <ul> <li>Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience of carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good oral and written communications.</li> <li>Good knowledge of Microsoft Office.</li> <li>Demonstrates the Guinness Behaviours. </li></ul>Desirable: <ul> <li>Up to date working knowledge of Housing Benefit.</li> <li>Experience in dealing with bereavement and loss.</li> <li>An understanding of both housing management and support services.</li></ul>Qualifications Essential: <ul> <li>Appropriate professional or vocational qualification.</li></ul>If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TJTGP REEDTGP

Independent Living Advisor

The Vacancy Independent Living Assistant <ul> <li>Carlisle, Newcastle or Workington</li> <li>21.75 hours per week (will consider job share)</li> <li>Permanent</li> <li>£14,957 - £16,356 + benefits package (Based on 21.75 hrs per week)</li> <li>(FTE £24,929 - £27,260 per annum) </li></ul>Castles &amp; Coasts Housing Association (CCHA) is currently looking to recruit a permanent/ part time (21.75 hours per week) Housing Assistant, based in Carlisle, Newcastle or Workington with a salary of £14,957 - £16,356 per annum ( FTE £24,929 - £27,260 per annum) . If you are looking for an exciting new role, this is a great opportunity to join the Independent Living Team. You don't need to have experience in working in housing to apply for this role. If you believe you have the transferrable skills needed, we want to hear from you. The ideal candidate will have experience and skills in a customer focused role that include: <ul> <li>Working independently as well as part of a wider team</li> <li>Organisational skills and good time management</li> <li>Good understanding of Microsoft packages</li> <li>Strong communication skills, both verbally and in writing</li> <li>Using a variety of electronic recording and monitoring systems</li> <li>Maintaining accurate and timely records</li></ul>CCHA owns and manages more than 7,400 homes across the North of England in Cumbria, Northumberland, Tyne and Wear and North Lancashire. As an Association, we focus on the needs of the local communities we serve, tackling the housing crisis, improving services within our communities, and use our strength and efficiency to meet housing service needs. We are committed to providing excellent services to our customers. If you like what you've read, and you would like the opportunity to join the CCHA Team, please complete our application process, telling us how you feel you can add value and dynamism to our team. If you choose to apply, and are successful, you will be rewarded on all levels - a great place to work and a great team of people to work with. You can find more information on this role by downloading the document available below. If you are looking to make a real difference to the service we provide to our residents, please click "Apply Now" to complete our online application.. Closing date for applications: Sunday 4th January 2026 Interviews to be held Remotely: Friday 9th January 2026 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Independent Living Assistant

The Vacancy Are you an experienced Housing Officer looking for a new role? If so, please keep reading. As a Housing Officer you'll be working across Greater London on a dispersed patch of agency managed and covering some general needs properties. You will be responsible for delivering a successful housing and tenancy management service. You will ensure there is a strong focus on delivering excellent customer service, whilst effectively supporting your customers who will have varying and diverse needs. On a day to day basis you may find yourself <ul> <li>Liaising with agents onsite.</li></ul><ul> <li>Customer focused, working with residents in the community.</li></ul><ul> <li>Working collaboratively with other teams, safer neighbourhood teams and external stakeholders.</li></ul><ul> <li>Investigating and actioning tenancy breaches, undertaking the necessary action to enforce the terms &amp; conditions of the tenancy agreement.</li></ul><ul> <li>Attending court / undertaking evictions.</li></ul><ul> <li>Conducting viewings and sign ups.</li></ul><ul> <li>Delivering a programme of property / estate inspections, prioritising FRA / H&amp;S actions.</li></ul>About you You will come to the role with a CIH or equivalent housing qualification or significant housing management experience. You will have experience of housing management. You'll have a proven track record of dealing with challenging situations, taking into account a broad range of customer needs. You will be very aware of current housing issues and practice, housing law, regulations with knowledge of leasehold and shared ownership management. You will be confident in your communication style, able to adapt it to suit the needs of your customers. You will have strong IT skills and have previous experience of using CRMS. The role will require you to travel throughout the patch, so a full UK driving licence and access to a vehicle for work purposes would be desirable. When not out and about in the community you'll be able to base yourself from home or the office whichever suits you. Ideal candidates will be based in the Greater London area. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. You will be required to undertake an enhanced DBS check if successful. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands INDJOBS The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Officer

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£31,283 per year</li></ul>

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 85262 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

The Vacancy ️ Resident Liaison Officer - Retrofit Projects (Carlisle) Location: Carlisle Business Unit: WPS Contract Type: Full-time, Permanent Are you passionate about making a difference in people's lives and communities? Do you thrive on building trust, solving problems, and ensuring smooth communication between residents and project teams? If so, we want you on our team! WPS is delivering a series of exciting retrofit projects across Carlisle, and we're looking for a dedicated Resident Liaison Officer to be the friendly face and reliable point of contact for tenants throughout the works. Your role will be key in ensuring tenants are informed, supported, and satisfied throughout the delivery of these improvements. What You'll Be Doing <ul> <li>Liaising daily with residents and leaseholders to arrange access, surveys, and appointments</li> <li>Acting as the first point of contact for tenant queries, concerns, and complaints</li> <li>Ensuring all communications are honest, clear, and empathetic</li> <li>Supporting site teams with Health &amp; Safety checks and compliance</li> <li>Maintaining accurate records of inspections, complaints, and meeting actions</li> <li>Collaborating with subcontractors, surveyors, project managers, and clients to ensure works meet specifications and resident expectations</li> <li>Helping resolve disputes and damage claims professionally</li> <li>Carrying out audits and site safety checks</li> <li>Ensuring the business remains compliant with OF and Health &amp; Safety regulations</li></ul> What You'll Bring <ul> <li>Strong communication and listening skills</li> <li>Confidence dealing with complaints and resolving issues</li> <li>A proactive, supportive, and organised approach</li> <li>Cultural awareness and empathy for diverse tenant needs</li> <li>IT proficiency (Excel, Word, Outlook)</li> <li>Asbestos Awareness (desirable)</li> <li>Full UK Driving Licence (essential)</li> <li>Bilingual skills (a bonus!)</li></ul> Why Join WPS? At WPS, we're committed to improving homes and lives through sustainable retrofit solutions. You'll be part of a supportive team that values your contribution and offers opportunities for growth and development. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting If successful one of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

Job Details Advert: Operations Officer - Various Teams across Housing Maintenance Location: Dudley Directorate: Housing &amp; Assets Division: Housing Maintenance Salary: £39,152 - £41,771 (Grade 9) Contract: Full-time Are you an experienced construction professional with strong leadership and project management skills? We are looking for an Operations Officer to join our Operational Team and help us deliver high-quality housing maintenance and improvement projects across Dudley. About the Role As an Operations Officer, you will: <ul><li>Manage a range of construction projects and oversee the performance of trade colleagues and contractors.</li><li>Ensure compliance with health and safety legislation, building regulations, and best practice standards.</li><li>Undertake pre- and post-inspections to guarantee quality assurance and customer satisfaction.</li><li>Plan and schedule works, manage resources, and monitor progress using ICT systems and KPIs.</li><li>Liaise with internal teams, elected members, and customers to maintain excellent communication and service delivery.</li><li>Contribute to risk assessments, method statements, and health &amp; safety plans for construction projects.</li></ul>What We're Looking For<ul><li>Qualifications: BSc in a construction-related discipline (or HNC with extensive site supervisory experience) and IOSH Managing Safely in Construction (or equivalent).</li><li>Experience:<ul><li>Supervising craft operatives and contractors in domestic repairs and improvements.</li><li>Project planning and control of construction/refurbishment activities.</li><li>Advising on technical issues and hazards in construction.</li></ul></li><li>Skills:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong ICT skills and ability to use systems to manage performance and compliance.</li><li>Ability to work under pressure, meet deadlines, and manage multiple priorities.</li></ul></li><li>Personal Attributes:<ul><li>Highly motivated, methodical, and able to lead and mentor teams.</li><li>Knowledge of Equality &amp; Diversity and commitment to safe working practices.</li></ul></li></ul>Special Conditions<ul><li>Ability to provide a suitable vehicle for duties (business use insurance required).</li><li>This post is subject to DBS checks and DVLA licence verification.</li></ul>Why Join Us? This is an exciting opportunity to play a key role in improving housing standards and delivering excellent services to our residents. You'll work on varied projects, develop your skills, and make a real difference in the community. Workplace Attendance: Working in the office 3+ days a week (pro-rata) and site based working So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Operations Officer PS.docx Operations Officer JD.docx Employee Benefits List.pdf

Operations Officer

Customer Liaison Officer Advertised is a full time, fixed term position required for 37 hours per week until 31/01/2027. The Customer Liaison Team consists of four members who are responsible for communication, engagement, and liaison across Housing Management, Building Maintenance, Housing Development, and Decarbonisation Programmes. As a Customer Liaison Officer, your role will cover a wide range of work related to housing, the Council's social tenants, and the wider community. You would be responsible for: <ul> <li>Delivering information to the public in a variety of formats, including letters, social media, press releases, audio/visual content, and web-based materials.</li> <li>Facilitating public events to encourage community engagement when sharing information.</li> <li>Acting as the lead officer on matters relating to community engagement across a range of project areas.</li> <li>Managing the Community Chest fund.</li> <li>Advising wider teams and stakeholders on effective communication and engagement.</li> <li>Supporting the delivery of the Council's Communication and Engagement Strategy.</li> </ul>The ideal candidate will be approachable, friendly, and enthusiastic, with excellent communication and organisational skills. You should be proactive, able to work independently, and have a strong curiosity to learn and solve problems. The role requires someone who can remain calm and positive when facing challenges or confrontation. Practical experience in the housing sector within a customer-focused environment is essential. Successful applicants will need to provide evidence of their highest qualification. Please refer to the job description above for more details on this vacancy and the person specification. Employment Checks This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. Applicants should ensure they have the right to work in the UK before applying for a vacancy. Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy. Guidance Note: Use of AI and Accuracy of Information: <ul> <li>We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant's full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.</li> <li>Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.</li> <li>By submitting this application, you confirm that all content provided is accurate and submitted in good faith.</li> </ul>Safeguarding Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties. This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council. Support &amp; Additional Info <ul> <li>Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing <a href="mailto:hrsystemsteam@pembrokeshire.gov.uk" target="_blank">hrsystemsteam@pembrokeshire.gov.uk</a> .</li> <li>Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing <a href="mailto:Recruit@pembrokeshire.gov.uk" target="_blank">Recruit@pembrokeshire.gov.uk</a> .</li> <li>Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.</li> <li>Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.</li> </ul>Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Customer Liaison Officer

Job summary St Werburgh's practice is a specialist practice for the homeless in Chester. As such many of our patients have complex physical and mental health issues, including substance misuse. We are looking for a counsellor to compliment our small existing clinical team with in-house counselling. This is a challenging but very rewarding work environment and you will be part of a very experienced team. You will also work with outside agencies as we aim to support patients back into mainstream living. Main duties of the job To offer free and confidential one to one trauma informedcounselling to referred individuals with a history of homelessness. To respond to the needs of the clients whether this be individual, group or drop-in services. To work in partnership with representatives to support individualson a pathway to maintaining their own accommodation. About us St Werburgh's is a very small, specialist practice in Chester and is part of a larger practice, Issa Medical who provide management and clinical support. You will be part of a small team who work closely with patients and wider organisations to support patients who often have complex needs. As such, we have a very flexible approach to encourage patients to engage in health care and work towards improving both their health and work towards maintaining their own accommodation. You will provide 1:1 counselling for patients with complex needs and likely a history of homelessness. We aim to provide a safe, individualised and effective service to all our patients. Job description Job responsibilities Delivery of one-to-one counselling for clients with complex needs and a history of homelessness and registered at St Werburghs practice. Provide accurate information tailored to individual need and understanding regarding the counselling process. Ensure clients receive a safe, individualised and effective service by assessing, planning, implementing and evaluating their care. Undertake risk assessments of clients, manage risk and make appropriate referrals to specialist services where significant risk is identified. Manage potentially hostile and antagonistic situations caused by distressing circumstances. Participate in the maintenance and development of high-quality trauma informed support and care to clients within the service using research evidence, best practice and expert clinical judgement. Keep up to date, accurate clinical records Organise own caseload taking professional responsibility and exercising autonomous judgement with regard to professional practice. Work in collaborative partnership with the MARS project and its representatives. Ensure ethical and legal standards are maintained including client confidentiality. Access and utilise evidence-based practice in the day-to-day delivery of the service by participating in the gathering of assessment data for the purposes of audit research and evaluation. Disseminate, implement and apply to practice, evidence and outcomes of best practice, research, audit and other quality indicators. Promote quality measures within the Counselling Service in accordance with Hospice policies and practices. Participate in relevant Clinical Governance activities within the Practice. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with the BACP and with the Hospice policies and procedures. Input all information collected for statistical purposes onto EMIS Research, collate and provide accurate and timely information as required. Ensure written and verbal communication is clear, concise, accurate, timely, well presented information and at an appropriate level for this post. Work with shared objectives as part of a team. Maintain security and confidentiality of manual and electronic data, allowing access to those who are authorised. Within your position you will be expected to adhere to the Information Governance Policy that concerns your job role within the Practice. You will be expected to attend security and confidentiality training as and when required. Should you have any matters of concern you are encouraged to raise these with your line manager. Be familiar with Healthy &amp; Safety, Safeguarding, Equality &amp; Divertsity policies Job description Job responsibilities Delivery of one-to-one counselling for clients with complex needs and a history of homelessness and registered at St Werburghs practice. Provide accurate information tailored to individual need and understanding regarding the counselling process. Ensure clients receive a safe, individualised and effective service by assessing, planning, implementing and evaluating their care. Undertake risk assessments of clients, manage risk and make appropriate referrals to specialist services where significant risk is identified. Manage potentially hostile and antagonistic situations caused by distressing circumstances. Participate in the maintenance and development of high-quality trauma informed support and care to clients within the service using research evidence, best practice and expert clinical judgement. Keep up to date, accurate clinical records Organise own caseload taking professional responsibility and exercising autonomous judgement with regard to professional practice. Work in collaborative partnership with the MARS project and its representatives. Ensure ethical and legal standards are maintained including client confidentiality. Access and utilise evidence-based practice in the day-to-day delivery of the service by participating in the gathering of assessment data for the purposes of audit research and evaluation. Disseminate, implement and apply to practice, evidence and outcomes of best practice, research, audit and other quality indicators. Promote quality measures within the Counselling Service in accordance with Hospice policies and practices. Participate in relevant Clinical Governance activities within the Practice. To maintain the highest standards of clinical record keeping including electronic data entry and recording, report writing and the responsible exercise of professional self-governance in accordance with the BACP and with the Hospice policies and procedures. Input all information collected for statistical purposes onto EMIS Research, collate and provide accurate and timely information as required. Ensure written and verbal communication is clear, concise, accurate, timely, well presented information and at an appropriate level for this post. Work with shared objectives as part of a team. Maintain security and confidentiality of manual and electronic data, allowing access to those who are authorised. Within your position you will be expected to adhere to the Information Governance Policy that concerns your job role within the Practice. You will be expected to attend security and confidentiality training as and when required. Should you have any matters of concern you are encouraged to raise these with your line manager. Be familiar with Healthy &amp; Safety, Safeguarding, Equality &amp; Divertsity policies Person Specification Qualifications Essential <ul> <li>Essential</li> <li>Diploma in counselling</li> <li>Membership of BACP/UKCP/UKATA/NCS</li> <li>Evidence of ongoing development and education in relation to different counselling approaches</li> <li>Evidence of trauma informed counselling training</li> <li>Minimum three years relevant post qualification experience</li> <li>Experience of working with individuals who have adverse childhood experiences and trauma that have an impact into adult life. This can include mental health, physical health, and addictions.</li> <li>Experience of working with highly emotive material with challenging and complex clients </li> <li>Knowledge of assessment and delivery of trauma informed counselling support, applying this knowledge to practice</li> <li>Knowledge of risk assessment and clinical outcome tools such as CORE</li> <li>Awareness of quality and diversity issues in relation to counselling support</li> <li>IT literate</li> <li>Ability to liaise with health and social care professionals across a variety of settings </li> <li>Excellent written and verbal communication skills</li> <li>Ability to work as an autonomous practitioner</li> <li>Ability to work with shared objectives as part of a team</li> <li>Ability to work collaboratively with the wider multi-professional team</li> </ul> Desirable <ul> <li>Educated to degree level</li> <li>Working towards BACP/UKCP editaccreditation / BACP Certificate of Proficiency</li> <li>Experience of facilitating groups</li> <li>Experience of working with a multi-professional team</li> <li>Experience of working in a health care setting / team environment</li> </ul>Person Specification Qualifications Essential <ul> <li>Essential</li> <li>Diploma in counselling</li> <li>Membership of BACP/UKCP/UKATA/NCS</li> <li>Evidence of ongoing development and education in relation to different counselling approaches</li> <li>Evidence of trauma informed counselling training</li> <li>Minimum three years relevant post qualification experience</li> <li>Experience of working with individuals who have adverse childhood experiences and trauma that have an impact into adult life. This can include mental health, physical health, and addictions.</li> <li>Experience of working with highly emotive material with challenging and complex clients </li> <li>Knowledge of assessment and delivery of trauma informed counselling support, applying this knowledge to practice</li> <li>Knowledge of risk assessment and clinical outcome tools such as CORE</li> <li>Awareness of quality and diversity issues in relation to counselling support</li> <li>IT literate</li> <li>Ability to liaise with health and social care professionals across a variety of settings </li> <li>Excellent written and verbal communication skills</li> <li>Ability to work as an autonomous practitioner</li> <li>Ability to work with shared objectives as part of a team</li> <li>Ability to work collaboratively with the wider multi-professional team</li> </ul> Desirable <ul> <li>Educated to degree level</li> <li>Working towards BACP/UKCP editaccreditation / BACP Certificate of Proficiency</li> <li>Experience of facilitating groups</li> <li>Experience of working with a multi-professional team</li> <li>Experience of working in a health care setting / team environment</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Issa Medical Centre Address St. Werburghs Practice George Street Chester CH1 3EQ Employer's website

Counsellor - homeless

The ServiceStrategic Housing Services covers a wide&nbsp;remit&nbsp;including Private Sector team, Homelessness and housing options, Asylum&nbsp;seeker&nbsp;and&nbsp;refugee, Gypsy and Roma&nbsp;Traveller, Affordable housing and policy. The team reports to the Housing Services Manager.&nbsp;We have an exciting opportunity for a Senior Private Sector Initiatives Officer to join our Strategic Housing Team to assist with the delivery of a Selective Licensing Scheme. &nbsp;We are looking for:&nbsp;<ul><li>A highly motivated and enthusiastic person</li><li>Who isa great teamplayer</li><li>NVQ level 4 or equivalent(ideally in Housing or Environmental Health)</li><li>With recent experience in this field to show a thorough knowledge in the relevant context. </li><li>Experience of selective licensing schemes including enforcement.</li></ul>The role requires:&nbsp;<ul><li>Excellent&nbsp;organisational&nbsp;and communication skills, being able to communicate with people on all levels including council members, colleagues and members of the public.</li><li>A good level of effective IT skills and the ability to understand and develop the use of ICT to achieve work objectives.</li><li>The post holder will be based in&nbsp;Blyth&nbsp;area, working with community groups and other stakeholders in the area to contribute to the overall regeneration and improvement of the area.   </li><li>The post will provide a first point of contact for private landlords and stakeholders (by all access channels), dealing with enquiries on selective licensing (the licensing of private landlords&nbsp;in order to&nbsp;rent their homes in certain areas of Northumberland) and guiding though the licensing process.</li><li>The&nbsp;post holders&nbsp;will be responsible for Housing Conditions in the Private Rented Sector within selective licensing areas. Specifically, the enforcement element of Private Sector Housing functions in relation to Parts 1, 3 and 4 of the Housing Act 2004 and associated legislation. </li><li>The post holder must hold a valid UK Driving&nbsp;Licence</li></ul>The&nbsp;post holder&nbsp;will be working in a small team based in Blyth. This is a full-time role&nbsp;on&nbsp;a permanent contract. The selective licensing scheme was approved in October 2024, and we require someone with knowledge and experience in the field to assist us to further develop and deliver the scheme for the duration of the licensing period.&nbsp;&nbsp;NCC band 8 salary&nbsp;£39,862- 44,075 (negotiable depending on experience)&nbsp; &nbsp;Why choose us?&nbsp;We have some outstanding benefits and perks to offer you, including:&nbsp;<ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) – up to 2 days flexible leave available per month (pro rata for part-time employees) </li><li>To see all our excellent benefits and perks, please click&nbsp;<a href="https://www.northumberland.gov.uk/getmedia/25e88b23-2a04-4325-955c-9678331d3201/NCC-benefits-leaflet-March-2024.aspx" target="_blank">here.</a></li></ul>

Senior Private Sector Initiatives Officer

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Community Manager, Merchant Square Reporting to Bewonder*, and working closely with the client, the Community Manager will be responsible for leading the development and delivery of a comprehensive community experience, events, and marketing strategy for the 10,000 residents, occupiers, and visitors at Merchant Square Estate. This role combines strategic placemaking with hands-on community engagement and activation to position Merchant Square as a premium mixed-use destination in Paddington Basin where people live, work, and visit. Objective of Role The purpose of this Community Manager role is to create and deliver a bespoke community experience and engagement programme that drives occupier satisfaction, stimulates visitor footfall, and establishes Merchant Square as a thriving, premium mixed-use estate. The role focuses on building strong relationships across the diverse community while delivering exceptional events and marketing initiatives that enhance the overall estate experience. Team Structure The Community Manager will work as an integral extension of the client team, maintaining a close collaborative relationship that is fundamental to the success of the Merchant Square community. This partnership approach ensures seamless alignment between client objectives and day-to-day community management activities. The Community Manager will report to the Community Lead at Bewonder* who will provide strategic support and guidance, while also having access to Bewonder*'s in-house creative studio, digital team and network of partners. As part of a network of Community Managers across the UK, they will benefit from best practice sharing and networking opportunities within this professional group. Working closely with both the onsite client team and the Merchant Square Estate Management team, the Community Manager will foster strong working relationships that enable cohesive property management and community development aligned with the client's vision and operational requirements. Main Duties and Responsibilities Community and Events Management <ul><li>Act as lead contact and coordinator for events, communications, and marketing activities across the estate</li><li>Strategically plan the yearly programme of events that contributes to the overall Merchant Square brand for the benefit of estate occupiers, residents, and local community</li><li>Establish regular meetings with main occupier (office, retail and leisure) and resident representatives to develop strong working relationships and support ongoing communications</li><li>Create and deliver an engaging and vibrant community/placemaking strategy that connects customers within Merchant Square Estate</li><li>Implement placemaking projects to enhance and activate the spaces throughout the estate</li><li>Deliver events on-site as the leading point of contact, managing external partners and ensuring operational excellence</li><li>Engage with local charities and produce annual CSR programme aligned with sustainability and social impact agenda</li></ul>Marketing and Communications <ul><li>Drive marketing activity for Merchant Square Estate, managing all marketing channels including website, social media handles, and monthly newsletter to drive digital engagement</li><li>Coordinate activity and development on upcoming Merchant Square mobile application</li><li>Leverages available photography and videography resources to develop engaging social media content, transforming professional visuals into posts that showcase Merchant Square's vibrant community and activities</li><li>Manage estate communications and signage with designers</li><li>Manage relationships with external creative and communication agencies</li><li>Write content for awards submissions and create engaging content for various platforms</li><li>Liaise with occupiers, residents, and traders regarding offers, news, and campaign feedback</li></ul>Operations and Administration <ul><li>Close collaboration and communication with the client and estate management team to ensure they are aware of ongoing community activity</li><li>Collate appropriate documentation for each event including Event Management Plans, Risk Assessments, and License documents, ensuring all events adhere to health &amp; safety and licensing policies</li><li>Manage the events and marketing budget effectively throughout each service charge year</li><li>Engage and negotiate with potential commercial partners for events, pop-ups, and filming opportunities</li><li>Support occupier customer feedback programmes and surveys, using feedback to inform strategy</li><li>Maintain confidentiality of all appropriate communications and documentation</li><li>Support control and management of assigned budgets, raising external revenue through events activities where possible</li></ul>Key Stakeholders <ul><li>European Land (Client)</li><li>Bewonder* (JLL)</li><li>Estate Management team (JLL)</li><li>Occupiers, residents, building managers &amp; retailers</li><li>Local community groups and charities</li><li>Third party agencies and service partners</li><li>External creative and communication agencies</li></ul>Knowledge, Skills and Experience Essential Experience <ul><li>Previous experience in marketing and events environment, at Assistant or Executive level, either agency or client side</li><li>Proven experience in delivering successful events and placemaking strategies across destinations with high footfall</li><li>Experience in content creation and management with good understanding of WordPress or similar CMS</li><li>Hands-on experience with Instagram and Facebook for business</li><li>Proficiency in using Mailchimp or similar email marketing platforms</li><li>Experience in delivering onsite events and content development for websites and social media</li></ul>Essential Skills <ul><li>Strong interpersonal, verbal, and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>Strong time management and prioritisation abilities</li><li>Confidence in communicating and working to deadlines</li><li>Excellent eye for detail and strong ownership mindset</li><li>Ability to work under pressure and without supervision</li></ul>Desirable Experience <ul><li>Previous experience in marketing and events environment either agency or client side, for a prestigious city centre mixed-use estate</li><li>Understanding of design skills such as Adobe Creative Cloud, Canva</li><li>CRM experience and workplace app knowledge</li><li>Understanding of wellbeing programmes</li><li>Building management/Facilities management operational experience</li><li>Project management experience</li></ul>Critical Competencies for Success <ul><li>Creative and innovative thinking - be different and bold in approach</li><li>Developing and sustaining key relationships across diverse stakeholder groups</li><li>Strong management skills and ability to work collaboratively</li><li>Passionate about customer experience and community building</li><li>Commercially minded with ambitious approach to revenue generation</li><li>Confident hosting abilities and natural relationship builder</li><li>Successfully delivering community events and activations through independent problem-solving and resourcefulness, maintaining a positive approach when facing challenges</li></ul>Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Locks View Development in Wichelstowe. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £22,557.60 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Full Time / 37 Hours Per Week / Permanent &amp; Fixed Term for 12 months Do you enjoy supporting people? Are you looking for a new exciting challenge in 2026 here no two days are the same? We are currently recruiting Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. There are full time positions working 37 hours per week from The Dawn Centre on both a permanent and fixed term basis (over 12 months). You'll work a 19-week rota which consists of 12-hour day shifts commencing at 8am and 12 hour waking night shifts which commence at 20.00pm on alternate weeks providing 24/7 365 days per year. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. There is both permanent and fixed term full-time positions available. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place on w/c 26th January 2026.

Temporary Accommodation Officer

We're now looking for a Housing Officer / Customer Partner to join our Homes team within the Damp, Mould and Disrepair team on an initial 6 month FTC. This role will provide an exceptional customer service, putting customers at the heart of everything you do. You will be working with colleagues within our Damp, Mould and Disrepair team, ensuring we are doing everything possible to complete repairs, improvements and inspections in our properties. With a compassionate approach, you'll be responsive to the changing customer needs and following through their repairs until completion. You will have experience in housing management, customer experience and disrepair including an existing knowledge of pre court protocol. This is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. The ideal candidate will: <ul><li>Have proven customer service experience.</li><li>Have experience of safeguarding and managing cases involving people who may have a range of specialist and complex needs.</li><li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li><li>Be experienced in partnership working to meet the needs of customers.</li><li>Be able to think 'beyond process' to find innovative solutions for customers.</li><li>Be computer literate.</li></ul>Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work document. Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Department Asset Management &amp; Compliance Locations Remote Yearly salary £29,000 Employment type Contract Car allowance included Yes Hours per week 37.5

Housing Officer (Disrepair)

Home Based, covering Dorset, East Hampshire &amp; Southampton Salary £29,000 per annum + Car Allowance Here at Stonewater, we're looking for a Housing Officer (known internally as a Customer Partner) to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you'll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. The ideal candidate will: <ul> <li>Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches.</li> <li>Have a strong customer focus.</li> <li>Have experience in working with multi-agencies to ensure results for customers</li> <li>Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers</li> <li>Be agile and flexible, prioritising as appropriate to meet customer needs</li> <li>Demonstrate an ability to work well as part of a team.</li> <li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li> <li>Be experienced in partnership working to meet the needs of customers.</li> <li>Be able to think 'beyond process' to find innovative solutions for customers.</li> <li>Be computer literate. Experience of using Active H is desirable.</li> </ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing &amp; Tenancy Management Role Customer Partner/Housing Officer Locations Remote Yearly salary £29,000 Employment type Full-time Car allowance included Yes Hours per week 37.5 Expiry date 12 December, 2025

Customer Partner (Housing Officer) - Tenancy Sustainment

Roles That Matter An exciting opportunity has arisen for a suitably motivated and qualified Housing Standards Officer to join our busy Housing Standards Team. The post will require the successful applicant to work with vulnerable tenants, landlords and a range of agencies in order to ensure compliance with housing standards and HMO licence requirements. The ideal applicant will have a thorough knowledge of housing standards legislation and building construction. This will include an excellent understanding of the Housing Health and Safety Rating System and its application with previous practical experience of housing enforcement. The successful candidate will enable housing and community improvements through proactive work with landlords, tenants and other stakeholders, and will progress cases to enforcement action as necessary. Other key skills required for the post include a high standard of computer literacy, as well as the ability to prioritise, plan and manage complex projects to a satisfactory conclusion. This post would suit experience Housing Standards Officers / qualified EHOs looking to extend their housing knowledge and experience. This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough. For an informal discussion, please contact Patricia Henry, Principle EHO ( Housing Standards) on 01744 671636 If you feel you are the right person for the job, and want to make a difference, we would love to hear from you. Full Job Description &amp; Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment. Share this vacancy with friends and family via your socials below! St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment. Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Housing Standards Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of CGL Swindon. The team supports people with their or their loved ones' drug and/or alcohol issues. Where: Swindon Full Time Hours: 37.5h per week Full Time Salary Range: £27,861.26 - £32,002.35* *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li> Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li> Providing screening, assessment, and recovery planning and onward referral</li><li> Reducing drug and alcohol related harm to service users and the wider community</li><li> Promoting carer, service user and community involvement</li><li> Providing advocacy for access to partnership services</li><li> Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li> Research, design and prepare subject matter and materials for groups / pods.</li><li> Deliver structured content within group settings to service users at various stages of recovery</li><li> Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li> Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li> Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li> Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li> Be an excellent communicator, both verbal and written with good IT skills</li><li> Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li> Have a good working knowledge of mental health interventions, services, and good practice</li><li> Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li> Ability to manage change successfully in a way that prioritises the needs of service users</li><li> Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li> Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li> 25 days holiday (+ bank holidays) rising by 1 day for each years' service -Capped at 30 days</li><li> Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li> Contributory pension scheme</li><li> Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li> A friendly and supportive team</li><li> Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Cassie Miles | <a href="mailto:cassie.miles@cgl.org.uk" target="_blank">cassie.miles@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Are you prepared to make a profound impact on the lives affected by substance misuse? If so, we're seeking an experienced Drug and Alcohol Worker to join our collaboration with Probation in Eastbourne, offering a genuine opportunity to engage in transformative one-to-one therapeutic work with individuals. Step into the heart of East Sussex and embrace a remarkable opportunity as a Drug and Alcohol Worker working closely with Probation. This role isn't just about a position; it's a chance to significantly alter the lives of those seeking support, engaging in impactful one-to-one therapeutic work with each individual. you will carry a small caseload which enables you to undertake real therapeutic work. This role extends beyond its scope; it's about transforming lives and making a lasting impact within our communities. Are you ready to be the driving force behind positive change and build bridges to access treatment? Where: Eastbourne Full Time Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanant *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on co Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Yasmin Edwards | <a href="mailto:yasmin.edwards@cgl.org.uk" target="_blank">yasmin.edwards@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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