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Resident Liaison Officers - Capital Repairs Programme SO2 - £38934 starting salary Royal Borough of Greenwich Are you passionate about enhancing resident experiences and fostering strong community relationships? Join us as a Resident Liaison Officer in our ambitious Capital Repairs Programme, dedicated to upgrading council homes across the borough. About the Role As a Resident Liaison Officer, you will: <ul> <li> Engage with Residents: Serve as the primary contact for residents, leaseholders, and contractors, addressing inquiries and concerns promptly and professionally. </li> <li> Facilitate Communication: Establish and maintain effective communication channels to ensure residents are informed about upcoming works and project timelines. </li> <li> Support Project Delivery: Collaborate with project teams to coordinate access to properties, minimising disruption during refurbishment activities. </li> <li> Promote Social Value Initiatives: Assist in implementing community benefits associated with the programme, such as employment, training, and volunteering opportunities for residents. </li> </ul>About You. With the confidence and skills to manage challenging situations and expectations, as Resident Liaison Officer you will be a natural communicator who can work collaboratively with a range of stakeholders. We are seeking an individual with: <ul> <li> Experience: Proven background in liaising with the public, including residents and contractors, both verbally and in writing. </li> <li> Organisational Skills: Ability to manage multiple tasks, prepare reports, and arrange meetings efficiently. </li> <li> Flexibility: Willingness to work flexible hours, including occasional evenings, to meet residents' needs. </li> <li> Transportation: A valid driving license and access to a car (essential). </li> </ul>About the Capital Repairs Programme The Royal Borough of Greenwich is investing £430 million in a five-year Capital Repairs Programme, running until 2029, to enhance the quality of selected council homes through essential upgrades and improvements.Resident Liaison Officers are a key part of ensuring there is meaningful engagement and support and making these programmes a success. For further information, please contact Isreal Aguirre via email <a href="mailto:Israel.Aguirre@royalgreenwich.gov.uk" target="_blank">Israel.Aguirre@royalgreenwich.gov.uk</a> For an informal discussion about this opportunity, please contactNicola Richards; <a href="mailto:nicola.richards@royalgreenwich.gov.uk" target="_blank">nicola.richards@royalgreenwich.gov.uk</a> . If you require any assistance in viewing or accessing this opportunity, please contact <a href="mailto:recruitment@royalgreenwich.gov.uk" target="_blank">recruitment@royalgreenwich.gov.uk</a> or call 020-8921-8977 Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. High Volume Applications: Royal Borough of Greenwich reserves the right to close any vacancy earlier than the advertised closing date should there be a high volume of applications received. Advert Close: All vacancies close at midnight unless otherwise stated. Full Employment History: A full employment history is required for this role. Please provide a full employment history, together with a satisfactory written explanation of any gaps in employment. How Applications are Scored: Each application is scored according to how well the supporting statement addresses each point on the Person Specification for the role. Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert. When completing your application, please use the supporting statement section to tell us how you meet each of the points on the Person Specification. We need to have this information in order to consider your application. Internal Only Advert: This vacancy is being advertised internally only - this means it is only open to applications from existing employees, agency workers, apprentices and GSP/GSS employees. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration.

Resident Liaison Officer

<ul><li>Function: Housing Services</li><li>Seniority: Manager</li><li>Salary: £45518 - £45518 (per-annum)</li><li>Reference: CAE417</li><li>Location: London</li><li>Type: Permanent</li><li>Closing Date: 14-03-2025</li></ul> Senior Neighbourhoods OfficerLocation: LondonSalary: £45,518Duration: PermanentGreenacre are pleased to be supporting a social housing organisation, based in London with their recruitment of a Senior Neighbourhoods Officer, to lead a small team to deliver effective housing management, oversee serious ASB cases, and support tenancy and estate management.What will you do in the role?<ul><li>To manage the Neighbourhood Officers ensuring the effective delivery of neighbourhood services and excellent customer service to residents in our general needs rented accommodation.</li><li>To maintain high delivery standards in relation to tenancy and estate management ensuring compliance.</li><li>To support the Neighbourhood Manager in ensuring there are clear policies, procedures and working practices in place to enable service delivery and which recognise good practice.</li><li>To be the lead officer for managing and taking action on serious cases of anti-social behaviour (ASB) and internal ASB expert providing support to the wider organisation.</li><li>To enforce tenancy agreements and take necessary action where tenants breach their agreements in line with our policies and procedures including the preparation and of legal documentation and attendance at court.</li></ul>Who would excel in this role?<ul><li>Experience of managing a small team</li><li>Extensive experience of effectively managing ASB in line with good practice.</li><li>Experience, knowledge and understanding of good practice in housing management, tenancy management and tenancy sustainability.</li><li>Experience of carrying out inspections and delivering good estate management practices including health and safety compliance.</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Senior Neighbourhood Officer

Job Number: HCAA02304Agreement Type: Permanent - Full TimeSalary: £56,733 - £57,726Hackney is one of the most dynamic and progressive local authorities in the UK. We are a resilient, vibrant, and creative borough in the heart of London, with strong, diverse communities and a powerful set of shared values.Over the past twenty years, the Council has built up first-class services, outstanding public infrastructure, and a reputation for excellence, innovation, and ambition. We are leading the way on essential work such as our fight for equity in Hackney with a particular focus on becoming an actively anti-racist borough. But the work doesn’t stop there, we are proactive in our approach to bringing fairness to all aspects of life including gender, neurodiversity and across the poverty divide.Homeownership Services manages 9,749 leasehold, shared ownership and freehold properties and has recently undergone a review to provide a more holistic service.This role, along with the team this role will manage, was created as part of the service review, and will play a vital role in implementing strategic and operational improvements.This is an exciting time to join Homeownership Services with this role supporting the Head of Homeownership Services (Service Charges, Consultation, and Income) in shaping the service to meet resident’s needs, ensuring the Council complies with legislative requirements, and enable the service to respond to changes in the homeownership landscape.To succeed in this role, the candidate must possess in-depth legislative knowledge affecting leasehold consultation and major works billing, exceptional people, and relationship management skills with demonstrable experience of leadership, experience in systems, process and procedure development for increasing efficiency and accuracy.As a Council, our most outstanding asset is our staff, who are highly dedicated to serving our residents and committed to our goals as an organisation.If you want to work in a place where you can represent our values, so we achieve the best for our residents, please click on the apply button below.We operate a fair and open anonymous selection process. Therefore, we do not accept supporting statements or CV’s.To proceed with your application, you will need to create an account and submit your application.As part of the application process, you will need to complete a number of competency-based questions. These questions allow you to demonstrate your suitability for the role and provide examples of your skills, knowledge and experience outlined in the job description.We understand the benefits of using AI in the workplace. However, if you are thinking of using this tool to submit your application, we ask you to think about what value it will add. AI tools tend to lack the personal touch and authenticity we value in candidates. We encourage you to showcase your unique knowledge and skills using your own voice.Closing date for applications: 16 March 2025 (22.59).Interview date: W/c 24 March 2025.We are also working towards our vision, which is to be a place for everyone; where residents and staff can be proud; a place that celebrates diversity and where everyone can feel valued, included, and involved. In order to achieve this, we look for people who are: Proud; Ambitious; Pioneering; Open; Proactive; Inclusive.Hackney Council works to eradicate discrimination on the basis of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also recognise that people can be disadvantaged by their social and economic circumstances, so we will also work to eliminate discrimination and disadvantage caused by social class. We also welcome those interested in flexible working. We particularly welcome applications from disabled people, as this group is currently under represented in our workforce.The Council has a dedicated employment support service (Hackney Works), which offers Hackney residents guidance in relation to applying for jobs. If you are thinking about applying for a job, please contact the Hackney Works team to find out what support is available:&nbsp;<a href="mailto:hackneyworks@hackney.gov.uk" target="_blank">hackneyworks@hackney.gov.uk</a>

Leasehold Consultations and Billing Manager

Picsart is the world's leading digital creation platform, empowering millions of users worldwide to create and share stunning visuals. We're at the forefront of AI-powered creativity, constantly pushing the boundaries of what's possible. We're looking for a Community Manager to help us engage with our audience both online and offline, connect with users, and define the direction of our Spaces platform. As the Community Manager, you'll play a critical role in shaping the future of community for the company. The successful candidate will shape the efforts for our Spaces community product, as well as be a driving force in building an engaged community online and offline. We are looking for a highly motivated and enthusiastic individual who's keen to be proactive with tasks to bring a vision to life. You'll work closely with cross-functional teams, including product, marketing, and leadership to define a strategy to target small businesses and solopreneurs, suggest product improvements for Spaces needed to drive community goals and engage with our audience. This person will also have the opportunity to work on other projects, spanning brand initiatives, events and webinars, and wider marketing campaigns. The candidate will know what makes small business owners tick, and be up-to-date with pop culture trends. By joining us, you will benefit from <ul><li>An honest, open culture that emphasises feedback and promotes professional and personal development. </li><li>Hybrid work model - our team is distributed worldwide, from Armenia to US, UK, Germany, Spain and Romania.</li><li>Well-being benefits (including a monthly well-being fund).</li><li>Growing opportunities - based on your preference, you can grow in the company as a people manager or individual contributor. </li><li>An environment that fosters innovation and creativity, a culture with the ability to pilot new trends.</li></ul>You will <ul><li>Devise community activities and initiatives to engage solopreneurs and small business owners.</li><li>Work closely with the product team to define the vision for community on Spaces.</li><li>Engage daily with Spaces users, becoming the go-to internally for the platform.</li><li>Collaborate with the brand and social teams on projects and initiatives. </li><li>Manage or support events to help foster community.</li><li>Stay on top of pop culture, creative trends, and industry news to craft timely and engaging challenges and community content.</li><li>Collaborate with product and marketing teams to align messaging and maximize impact.</li><li>Monitor, analyze, and report on community performance metrics to inform future strategy.</li></ul>About you <ul><li>4+ years of experience of community management, ideally for a technology brand.</li><li>Proven track record of building audiences and growth in target markets. </li><li>A passion for pop culture, creative trends, and the tech industry.</li><li>Strong writing capabilities, and able to adapt to a tone of voice.</li><li>A self-starter with the ability to lead and manage projects from start to finish with minimal supervision.</li><li>Internal and external stakeholder management experience.</li><li>Strong organizational skills and the ability to balance multiple priorities.</li><li>Event and webinar management experience.</li><li>A people-person who is excited to meet our community, online and offline.</li><li>Bonus: You have a creative side hustle or entrepreneurial spirit!</li></ul>#LI-MB1 What we seek and value most in our candidates Professionalism in both soft and hard skills; motivation to grow, learn and share, positive attitude, flexibility, transparency, ownership and the most important - passion and commitment. Picsart is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are committed to providing reasonable accommodation to employees who have protected disabilities consistent with local law. Picsart, Inc. is an E-Verify Employer in the US. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish. For Applicants Based in California - California Job Applicant Privacy Notice (<a href="https://rb.gy/lqu5mv" target="_blank">https://rb.gy/lqu5mv</a>) ABOUT US Picsart is the world's largest digital creation platform and a top 20 most downloaded app. Every month, the Picsart community creates, remixes, and shares billions of visual stories using the company's powerful and easy-to-use editing tools. Picsart has amassed one of the largest open-source content collections in the world, including free-to-edit photos, stickers, backgrounds, templates, and more. Picsart is available in 30 languages for free and as a subscription on iOS, Android, Windows devices and on the Web. Headquartered in Miami, with offices around the world, Picsart is backed by SoftBank, Sequoia Capital, DCM Ventures, Insight Partners, and others. Download the app or visit picsart.com for more information.

Community Manager

Project Worker Hackney Various, London E5 £13.75 per hour 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Scheme at Hackney IHM, London. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference - 223465 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Project Worker - Homelessness

Job Advert Chestertons Estate Agency Coordinator Location: Battersea Park/Wandsworh office twice a week, once a week on a Tuesday in Islington, Mon/Fri to work form home. Hours: Monday to Friday 40 hours per week Salary: £26,000 + 5% commission Are you a go-getter with a passion for customer service? Do you thrive in fast-paced environments and love juggling multiple tasks? If you're ready to make your mark in the vibrant world of property administration we want YOU! Our bustling offices in Wandsworth are seeking a high-spirited Coordinator to be the heartbeat of our operations and support the Premier management team. Main Duties • To answer mainline and allocate calls accordingly • Reduce the level of contractor debts through checking of weekly spreadsheet and dealing with any queries. • Keep thorough file notes of every action and conversation with suppliers, landlords and tenants • Assist with any other ad-hoc tasks required by the team. • Provide a same day typing service for department, including standard letters, check ins/outs and fee invoices • Advise all utility companies of every tenancy change • Be responsible for updating the department statistics and liaising with the Finance department • Producing rent arrears report and pursue and collect rental payments from the tenants in accordance with instructions from the team. • Arrange property visits for the department with the tenants. • Chasing up service charge and final utility bills from the necessary agents and suppliers. • Liaising with utility suppliers regarding any bill queries to ensure accurate payments. • Manage check in and check out appointments for the start and end of each tenancy, and obtain end of tenancy details from vacating tenants. • Participating fully in the buddy system in the absence of other team members • Assist with dealing with other letting agencies, landlords and tenants in regards to managed only tenancies and the paperwork involved in new deals, renewals and tenancy swaps. • Assist with producing monthly reports for portfolio landlords. • Prepare for own quarterly review • Ensure that all work areas are clean/tidy/free from obstruction and that the department clear desk policy is upheld Attributes • Time management skills of planning, prioritising and organisation • Communication skills • Computer literacy • Problem solver and multi tasker • Good knowledge of excel/ spreadsheets About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings &amp; Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Property Management Coordinator

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

Housing Officer Ealing/ Hounslow/ Neighbouring Boroughs

About us:YunoJuno powers The Future of Work. What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it's building a new department at a creative startup or building an enterprise solution for the world's largest communications network, we use technology to power the freelance revolution. About the role : A Community Manager is a critical growth driver in our vision to unlock the full potential of our global freelancer community. You will be responsible for facilitating &amp; measuring community engagement through relevant growth strategies. The challenge is to nurture and engage with our current and future freelancer community to drive freelancer retention, expansion and product adoption. <ul> <li>Nurture and grow a thriving community of top-tier freelances globally with a particular focus in the UK and US.</li> <li>Develop a compelling content strategy to share product updates, industry news, and event information with the freelance community.</li> <li>Leverage job portals, LinkedIn Recruiter, and freelancer communities to strengthen YunoJuno's brand presence in both the UK and US markets.</li> <li>Plan and host community-focused events to drive growth and engagement through webinars or meet ups.</li> <li>Work closely with the YunoJuno Talent and Sales teams to support talent acquisition initiatives and strengthen marketplace disciplines and skills as required.</li> <li>Ability to check key skills needed for each specialism and ensure the quality level is maintained and in line with the Talent teams expectations.</li> </ul>Requirements : <ul> <li>Extensive experience in a community management role centered on expanding and nurturing a community or user base.</li> <li>Experience in a marketplace or recruitment industry within a startup or scaleup environment is a valuable asset.</li> <li>Desirable experience in supporting talent teams in recruiting in Tech, Creative or Marketing specialisms.</li> <li>Demonstrated experience in initiating and measuring the success of community growth and advocacy programs.</li> <li>Strong affinity with content creation, and managing online platforms such as Telegram, Twitter, Facebook, LinkedIn, Eventbrite, Discord, Reddit, Luma etc.</li> <li>Passion to develop freelancer communities both in the UK and internationally.</li> <li>Experience in building relationships and interacting with customers.</li> <li>Ability to empathise with freelancers and quickly grasp the issues they are facing.</li> <li>Self-starter and proactive, can take initiative and are comfortable scoping, driving and executing on initiatives.</li> </ul>Interview Process : <ul> <li> Discovery Call with Talent Partner</li> <li> 1st Stage withAkua Appiah-Ampofo (HR) - 30minutes - via googlemeets</li> <li> 2nd Stage with Gavin Lewis (Head of Talent) + Joao Martires (COO) - via 45minutes</li> <li> Final Stagewith Runar Reistrup (CEO) - 30minutes - via googlemeets</li> </ul>Why YunoJuno Aside from our people, culture, and mission, there are a variety of additional benefits that help make YJ a great place to work! Benefits include: <ul> <li> MacBook</li> <li> 25 Annual Allowance + Bank Holidays</li> <li> Birthday Off &amp; Birthday Voucher</li> <li> Company Pension Scheme</li> <li> Healthcare Insurance with Vitality (upon completion of probation)</li> <li> Free Eye Test</li> <li> Cycle to work</li> <li> Plus many more!</li> </ul>Where to from here At YunoJuno we value diversity and believe that teams with diverse backgrounds, experiences, and identities are the strongest. We welcome applicants from all walks of life and encourage those with alternative identities, backgrounds, and experiences to apply for our vacancies. Our commitment to fairness and accessibility is reflected in our hiring process. We are happy to accommodate any requests to meet your requirements during the hiring process. We strive to ensure all candidates have equal opportunities to succeed. Department Talent/Recruitment Locations London Remote status Hybrid

Job Introduction Are you passionate about making a real difference in people's lives? Join Notting Hill Genesis as a Housing Officer, where no two days are the same, and where you'll be at the heart of ensuring our residents feel safe, supported, and valued in their homes. What you'll do As a Housing Officer, you'll play a vital role in enhancing our residents' overall experience of living in one of our homes. You'll foster a strong local presence, ensuring residents know you by name, by being readily available and proactive. <ul><li>Main Point of Contact: As a Housing Officer, you will be one of the primary points of contact for residents on your patch. You'll handle day-to-day resident inquiries while working alongside building managers and specialist teams like the repairs hub and customer experience team to ensure communal and estate-wide matters are managed.</li><li>Autonomy and Planning: You will have the freedom to plan your own week, managing site inspections, meeting contractors, and carrying out annual resident check-ins to ensure any issues are addressed.</li><li>Problem Solving: In this reactive role, you'll need to be adaptable-managing your daily tasks while responding to urgent matters like emergency repairs, ensuring residents feel their concerns are prioritized.</li><li>Supporting Residents: You'll be involved in safeguarding situations, supporting vulnerable residents dealing with issues such as addiction, mental health, or abuse. We're looking for someone who genuinely cares about the welfare of residents and can ensure positive outcomes.</li><li>Collaboration and Office Work: You'll be on your patch at least two days a week, with the remaining time spent in the office collaborating with colleagues to deliver the best services possible.</li></ul>Please note this role will be based both in the community - visiting the properties that you manage, and in office. Why it's rewarding <ul><li>You'll directly impact the satisfaction and well-being of residents.</li><li>Every day offers new challenges that require problem-solving and people skills.</li><li>You'll work closely with residents to create positive living environments.</li></ul>The Ideal Candidate As you'll be the main point of contact for your residents, you will need to be approachable, friendly, and committed to providing a great service as well as being ready to help and provide support to your residents. Our Housing Officers are busy, so you will need to be flexible, resilient and able to easily switch from one task to another as priorities can quickly change throughout the day. You'll be proactive and customer-focused with the ability to communicate effectively to multiple audiences. Essential: <ul><li>Customer service experience including developing customer relationships </li><li>Excellent communication skills </li><li>Ability to manage workload and prioritise accordingly, capable of quickly switching from one task to another </li><li>Problem-solving skills </li><li>Organisational skills </li><li>Excellent computer skills including Microsoft Word and Excel</li></ul>Desirable <ul><li>Previous housing experience</li></ul>Is it for you? <ul><li>Perfect for someone who is compassionate, proactive, and enjoys providing a face-to-face customer service. </li><li>Requires excellent communication, customer focus, and problem-solving skills.</li><li>Previous housing or community service experience is a plus but not essential.</li></ul>If you're dedicated to delivering outstanding service and improving resident experiences, this role could be the perfect fit! Career progression We have a defined progression route for our Housing Officers to work towards which outlines the expectations and requirements for each level of the roles and their progression pathways. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. NHG supports our staff in gaining their professional qualifications. What's in it for you? With us, you'll have plenty of opportunities to grow and develop your career and be part of hugely diverse workforce. Nearly 70% of our colleagues are from an ethnically diverse background, and we're also a Stonewall diversity champion and a Disability Confident employer. We value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Closing date is April 30th, 2025 at 11:59pm Step 2: Successful candidates will be invited to a screening call Step 3: Final round of interviews Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a Basic check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Housing Officer

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: Stratford, Newham, Greater London, United Kingdom Salary: £27,000 per year Job Type: Permanent, Full-Time Benefits <ul> <li>Annual Holiday: Increases after 1 year of service to a maximum of 5 additional days.</li> <li>Long Service Awards: Celebrate continuous service milestones.</li> <li>Perkbox: Access free coffees, cinema tickets, trips away, and much more.</li> <li>Volunteer Day: Paid yearly leave to support a worthy cause.</li> </ul> The Role Bring your compassionate and empathetic approach to our team as a Resident Liaison Officer. You'll act as a key contact for residents, ensuring their voices are heard, and their needs are met with care and efficiency. Responsibilities <ul> <li>Attend Resident Surgeries, supporting vulnerable individuals by reporting repairs and keeping residents and scheme managers informed on progress.</li> <li>Organise and attend consultation events and meetings as required.</li> <li>Identify resident vulnerabilities and liaise with housing officers or support services to provide appropriate assistance. Work with the Performance Team to ensure all identified vulnerabilities are accurately recorded in our systems.</li> <li>Investigate and register complaints, ensuring they are resolved efficiently and in line with company and client procedures.</li> <li>Handle MP and Councillor enquiries, ensuring timely resolutions and communicating outcomes effectively to residents and clients.</li> </ul> Requirements <ul> <li>Proven experience working with vulnerable residents, with the ability to adapt your communication style to meet individual needs.</li> <li>Prior experience in a customer service environment is essential.</li> <li>A full, clean UK driving licence is required.</li> <li>Flexibility to travel between various sites and attend evening meetings as needed.</li> </ul> Why Join Us? Be part of a team that makes a difference in residents' lives every day. Your empathy, care, and proactive approach will play a vital role in ensuring residents feel supported and heard. If this sounds like the perfect opportunity for you, don't wait-apply today!

About the Role: Grade Level (for internal use): 10 Community Engagement Manager Role Overview: The Community Engagement Manager is responsible for fostering and managing relationships within the S&amp;P Global Commodity Insights Community. This role is key in driving engagement, building meaningful connections, and ensuring members are maximizing the value of their participation in the community. The position requires a proactive, data-driven approach to community management, utilizing digital tools and platforms to enhance member experiences and promote ongoing engagement. What's in it for you: As the Community Engagement Manager, you'll have the opportunity to shape a dynamic, high-impact digital community, driving meaningful connections, fostering industry relationships, and contributing to the long-term success of S&amp;P Global Commodity Insights platform-all while leveraging your expertise in digital engagement and industry knowledge to make a real difference. Key Responsibilities: • Build and Maintain Relationships: Develop and nurture strong, lasting relationships with community members, stakeholders, and industry influencers, ensuring engagement with the community remains active and valuable. • Understand Member Needs: Actively listen to and understand the goals, challenges, and priorities of community members. Leverage insights to deliver personalized, relevant content and engagement opportunities that align with their professional needs. • Advocate for Members: Serve as the voice of the community internally, ensuring members' feedback and concerns are communicated and addressed. Champion members' needs to other teams within S&amp;P Global to ensure value is consistently delivered. • Strategic Engagement: Continuously engage with community members through various channels (discussions, webinars, feedback, etc.), gathering insights about their challenges and uncovering new opportunities to support their success. • Collaborate Across Teams: Work closely with commercial, content, research, and other internal teams to ensure members receive the best possible experience and value. Act as a liaison to drive cross-functional collaboration for member satisfaction and community growth. • Drive Community Value: Encourage active participation, content sharing, and deeper engagement from community members. Help members recognize the full value of the resources available within the community, increasing their ongoing involvement and satisfaction. • Promote Platform Utilization: Drive the adoption of key features, tools, and resources within the community, ensuring members understand how to make the most of their membership to achieve personal and professional growth. • Content and Event Engagement: Identify and facilitate relevant content, discussions, and events that will resonate with community members, further enhancing their connection to the S&amp;P Global Commodity Insights platform. • Fostering Positive Community Dynamics: Proactively address challenges and resolve conflicts within the community, maintaining a professional and supportive approach to cultivate a harmonious and inclusive environment. • Brand Advocacy and External Engagement: Represent S&amp;P Global Commodity Insights externally, engaging with industry influencers, thought leaders, and partners to enhance the community's presence in the market. • Member Retention and Growth Strategy: Develop strategies for member retention and growth, ensuring long-term engagement and loyalty through tailored interactions and value-driven content. Required Qualifications: • Bachelor's degree in Business, Marketing, Communications, or a related field; relevant certifications in community management or engagement are a plus. • Minimum of 3 years of experience in digital community management, engagement, or customer success. • Proven experience in building and nurturing strong relationships with stakeholders, industry influencers to drive engagement and value. • Excellent communication and interpersonal skills. • Demonstrated success in developing and executing strategies to increase community participation, content sharing, and overall member satisfaction. • Proven ability to analyze metrics, gather actionable insights, and apply them to continuously improve engagement efforts. • Experience in managing in-person and virtual events, and also creating compelling content to drive member engagement and education. • Strong understanding of community platforms and systems would be an advantage to your application. • Fluency in one or more European languages is preferred, enhancing your ability to engage with a diverse, global community. The Community Engagement Manager will play a critical role in ensuring the long-term growth and success of the community. This position requires a proactive and collaborative approach to managing relationships, gathering feedback, and aligning internal teams to meet the evolving needs of the community. The ultimate goal is to create a dynamic, responsive, and supportive environment that drives member satisfaction, engagement, and loyalty within the S&amp;P Global Commodity Insights Community. About S&amp;P Global Commodity Insights At S&amp;P Global Commodity Insights, our complete view of global energy and commodities markets enables our customers to make decisions with conviction and create long-term, sustainable value. We're a trusted connector that brings together thought leaders, market participants, governments, and regulators to co-create solutions that lead to progress. Vital to navigating Energy Transition, S&amp;P Global Commodity Insights' coverage includes oil and gas, power, chemicals, metals, agriculture and shipping. S&amp;P Global Commodity Insights is a division of S&amp;P Global (NYSE: SPGI). S&amp;P Global is the world's foremost provider of credit ratings, benchmarks, analytics and workflow solutions in the global capital, commodity and automotive markets. With every one of our offerings, we help many of the world's leading organizations navigate the economic landscape so they can plan for tomorrow, today. For more information, visit <a href="http://www.spglobal.com/commodity-insights" target="_blank">http://www.spglobal.com/commodity-insights</a>. What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&amp;P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&amp;P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&amp;P Global. Our benefits include: <ul><li>Health &amp; Wellness: Health care coverage designed for the mind and body.</li><li>Flexible Downtime: Generous time off helps keep you energized for your time on.</li><li>Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.</li><li>Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.</li><li>Family Friendly Perks: It's not just about you. S&amp;P Global has perks for your partners and little ones, too, with some best-in class benefits for families.</li><li>Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference.</li></ul>For more information on benefits by country visit: <a href="https://spgbenefits.com/benefit-summaries" target="_blank">https://spgbenefits.com/benefit-summaries</a> Inclusive Hiring and Opportunity at S&amp;P Global: At S&amp;P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Equal Opportunity Employer S&amp;P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: <a href="mailto:EEO.Compliance@spglobal.com" target="_blank">EEO.Compliance@spglobal.com</a> and your request will be forwarded to the appropriate person. US Candidates Only: The EEO is the Law Poster <a href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a> describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - <a href="https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf" target="_blank">https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_…</a> 20 - Professional (EEO-2 Job Categories-United States of America), MRKTNG202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority - Ratings - (Strategic Workforce Planning)

Community Engagement Manager

Job Description At Hearst UK, there's always more to the story. Join us as our new Community Director to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. ABOUT THE ROLE As our Community Director, you will be responsible for leading ELLE's membership effort from the editorial side, alongside ELLE's Editor-in-Chief, Deputy Editor, Daily Commissioning Director and Head of Social Media, creating compelling editorial moments that engage readers and subscribers across print, digital and events and integrating membership planning into its editorial flow. You will be developing and executing strategies that enhance community engagement across ELLE's membership programme, facilitate meaningful interactions, and cultivate a loyal and active community base Key Responsibilities: <ul> <li>Work alongside Editor-in-Chief to develop a comprehensive membership strategy aligned with the brand and objectives. Define community goals, target audience segments, and key performance indicators to measure success.</li> <li>To work alongside the Editor-in-Chief, Deputy Editor and department heads to use ELLE's journalistic output to build loyalty.</li> <li>Identify compelling and creative editorial approaches across ELLE's key content areas to keep members interested</li> <li>To work alongside Features Director and department heads to create, commission and/or write compelling journalistic editorials, projects and events to connect with readers. </li> <li>Commission or create articles and multimedia content that drive discussions, inspire participation, and showcase community members' achievements.</li> <li>To bridge the editorial team with its readers. </li> <li>Oversee and write ELLE's newsletters. </li> <li>Identify and implement initiatives to build and grow the community. Develop and execute outreach programs, events, and collaborations to attract new members and expand the community's reach.</li> <li>Monitor community engagement metrics, track member feedback, and analyse data to gain insights into community dynamics. Use data-driven insights to optimize community strategies, identify trends, and measure the impact of community initiatives.</li> <li>Identify and develop partnerships with relevant organisations, influencers, and brands to enhance community offerings, access exclusive opportunities, and increase community exposure.</li> <li>Interact with members digitally or at events</li> <li>Collaborate closely with cross-functional teams, to align community initiatives with broader organisational goals. Provide insights and feedback from the community to inform decision-making and improve the overall member experience.</li> <li>Be an ambassador of Hearst UK and its values. </li> <li>You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.</li></ul>ABOUT YOU <ul> <li>Experience in community management or community-building roles, preferably within the publishing or media industry.</li> <li>Demonstrated success in growing and managing online communities and fostering engagement.</li> <li>Excellent communication and interpersonal skills, with the ability to connect with diverse audiences and build relationships.</li> <li>Strong understanding of online community platforms, social media, and digital engagement tools.</li> <li>Data-driven mindset with experience in community analytics and reporting.</li> <li>Experience in developing and implementing community strategies, including outreach, engagement, and content creation.</li> <li>Knowledge of community moderation best practices and the ability to handle conflicts and manage member interactions effectively.</li> <li>Creative thinking and ability to develop innovative community initiatives and programs.</li> <li>Passion for fostering connections, promoting inclusivity, and creating a sense of belonging within communities.</li> <li>Familiarity with emerging trends and technologies in community management and online engagement.</li></ul>WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: <ul> <li>25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees</li> <li>Hybrid working </li> <li>Discounted gym membership</li> <li>Healthcare cash plan</li> <li>Spend a charity day with your favourite good cause</li> <li>Life assurance and pension scheme</li> <li>Regular socials and more!</li></ul>There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Community Director

We're looking for the face of a new members club launching soon. You'll curate next-level experiences, keep your London community hyper-engaged and excited, and use your existing network to grow the community ahead of, during and after launch. You have "the rizz" ;) Aethos Hotel Group is looking for a dynamic and people-oriented professional with a strong background in experience curation and community management to join our team as Community Manager in London. This role will report to our Global Head of Membership and Aethos London General Manager. In this role, you will be responsible for fostering a vibrant community in your city, curating exceptional experiences, recruiting top tier members, and building Aethos into the brand for curious travelers with a taste for the extraordinary in London. In summary, you bring the vibes that keep the community engaged and growing. CORE RESPONSABILITIES INCLUDE <ul><ul><li>Member acquisition </li><li>Member engagement</li><li>Customer obsession and success </li><li>Experience curation </li> The ideal candidate will have an existing, robust network within London, and be able to manage both external and internal stakeholders with ease and grace. What is Aethos? Aethos is an experiential, design led hotel group for the curious. We are growing fast, with hotels in Portugal (Ericeira) * Italy (Saragano, Sardinia, Monterosa, Milan), France (Corsica.) We are growing fast, with launches coming up in: Portugal (Lisbon)* UK (East London, Somerset Country House), Spain (Madrid, Mallorca), Americas (Caribbean, Mexico City) Think you have what it takes? See below:</ul>&gt;</ul>OBJECTIVES AND KEY RESPONSIBILITIES <ul><ul><li>Be the face of the Club, maintaining a strong on-site presence to connect with members and create memorable, meaningful experiences. You know how to make every member feel special, and like they are a vital member of a wider community</li><li> Drive member acquisition: identify and recruit top members in your city, and how to encourage key members to do the same to build momentun and create a flywheel effect. This is your core KPI. </li><li>Craft exceptional experiences that boost member engagement and create the 'wow' factor, from wellness and education to cocktail hours and dinner parties. Experiences should be considered through a London lens and be anything but bas.</li><li>Curate 'the vibe' - from lighting to energy to music. Bring charisma and charm to every member interaction.</li><li>Communicate effectively across platforms (e.g., WhatsApp groups, Newsletters, etc.) both inbound (ensuring timely, efficient, and clear responses to all member inquiries) and outbound (keeping members engaged and informed of all updates).</li><li>Boost club revenue by identifying opportunities to increase membership sales, optimize event experiences, and explore strategic partnerships.</li><li>Close the feedback loop - ensure the feedback from your members is getting back to the correct stakeholders to ensure the member experience is constantly improving.</li></ul></ul>REQUIRED SKILLS AND QUALIFICATIONS <ul><ul><li>You have:</li><li>a proven background in hospitality, events, and/or community management (eg running a members club)</li><li>a collaborative approach, working closely with colleagues to support a seamless member experience.</li><li>experience working with high-profile clients, handling sensitive situations discreetly, and maintaining a polished presence.</li><li>flexible availability, and can work evenings and weekends as needed. Availability to travel for retreats.</li><li>You are:</li><li>charismatic, confident, and creative.</li><li>excellent problem-solving, communication, and listening skills.</li><li>able to work effectively with multiple stakeholders, and can be accountable to both the central membership team and the local London GM.</li></ul></ul>LOCATION AND LANGUAGE REQUIREMENT The ideal candidate must reside in London, as the role requires a daily on-site presence to engage with members and oversee daily operations at the Club. Strong knowledge of London, its culture, and its business sectors is considered a significant plus. You should know the scene inside and out. Established local contacts and familiarity with the local market will be advantageous in building and maintaining relationships within the community and beyond. The candidate must possess fluent English proficiency at a C2 level, both written and spoken.

COMMUNITY MANAGER

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a region that looks over everything from South London to the South Coast. Locations include Merton, Bromley, Portsmouth, Brighton, East Grinstead, among others. Hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

You We are looking for a Housing Support Worker to join our Housing team in Romford. You will assist in the day to day running of the hostel to meet clients' needs through a high-quality service which enables individuals to address their support needs as well as any behavioural issues. The right candidate will be responsible for effectively managing a caseload that provides constructive guidance to clients through dynamic support planning, as well as oversee individual rent accounts to minimise the risk of arrears and loss of accommodation. The role also includes the delivery of individual and group activities that provide opportunities and experiences where service users are able to learn and develop life skills in a safe, accepting environment. The ultimate aim is for service users to be in a position of being able to hold down full-time employment and maintain their own tenancy to enable a positive move-on. If you are able to conduct yourself in a professional manner, have the skills to manage a tenancy caseload with minimal supervision and have good knowledge of current and future benefits arrangements, you just may be the person we are looking for. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive Programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need, and have successfully adapted to the needs of the communities in which we're based on a number of occasions. Our staff are dedicated to making other people's lives better through the services we provide, and live our Values to Be MORE - Motivated, Open, Respectful, Empowered - so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Hours: 37.5 hours per week</li><li>Work Pattern: Monday to Friday, shifts vary 8am-4pm &amp; 2pm-10pm including Bank Holidays and weekends every 7 weeks.</li><li>Contract Type: Permanent</li><li>The Job Description and Person Specification can be found here: Housing Support Worker.pdf</li></ul>YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. We don't accept CVs or Resumes as applications. You are required to download the application form to complete and re upload to the system for the Recruiting Manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and we are committed to Equal Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics, within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

Location - LONDON Bespoke Britannia has an excellent opportunity for an experienced House Manager to help run multiple private household based both in London and internationally. As the house manager you will ensure the smooth operation of multiple residences and vehicles across various international locations. This includes coordinating all staff travel, logistics, and household preparations for the Principal and his guests. The ideal candidate will be highly organized, proactive, and capable of managing multiple tasks simultaneously. You will report to the Executive Assistant of the principal on a daily basis and to the Principal himself on a regular basis. Job Role <ul><li>Planning - You will need to be able to prepare and execute comprehensive operation plans for all departments in the house with regards to maintenance, repair, sanitation, energy conservation and staff uniforms. You will also have responsibility for financial playing including salary administration.</li><li>Organizing - You will be involved in the recruitment and selection process of staff. The ability to implement staff objectives pertaining to functional responsibilities, performance planning and staff reviews to ensure that house is running efficiently. You will ensure all homes are prepared for family stays or guest visits, with attention to detail for catering, cleaning, and overall presentation. You will also make sure that all vehicles are maintained area ready for use.</li><li>Administration - You will be able to set our clear guidelines for staff, scheduling meetings and keeping open lines of communication. The House Manager is also responsible for documents such as accounting work, month end reports and ad-hoc admin tasks. You will also be responsible for processing staff expenses, track budgets, and ensure timely payment of staff salaries.</li><li>Staff Coordination: Manage household staff and liaise with Principal's executive team, creating and maintaining staff rosters, vacation schedules, and ensuring adequate security and any other third party personnel when required. Management of all household staff in all locations ensuring equality of treatment and consistent high standards of all staff service.</li></ul>• PACKAGE <ul><li>The client is offering a long-term PAYE role for the right candidate, up to £80,000 DOE.</li><li>Hours - To be arranged with the Principal, more hours will be required when the family are home, the majority of the year will but much less due to the families' movements.</li><li>Immediate start available for the right person.</li><li>Great work life balance</li><li>There is no accommodation supplied, you will need to live within commutable distance of Mayfair.</li></ul>CANDIDATE REQUIREMENTS <ul><li>You must hold a professional management qualification and have been working in a similar role managing a large private household.</li><li>You must hold a current DBS or be willing to have one.</li><li>Strong administration and communication skills are essential to this role.</li><li>We are looking for someone that is self-motivated, has the ability to manage their own workload and manage a team upwards of twenty staff at any one time.</li><li>You will also need to have the flexibility to adapt to different work patterns and be able to travel internationally at short notice when required.</li></ul>

House Manager

THE ROLE Join the 24-7 Prayer team! We're looking to recruit a skilled and strategic Trusts and Foundations Manager who is passionate about weaving stories and stats together in a way that inspires funders to support 24-7 Prayer. You'll be someone who loves building genuine relationships with funders, can seek out new opportunities, manage numerous existing relationships to a high standard, and write compelling applications. In this role, you'll bring experience in Trusts and Foundations fundraising. You'll have effective and excellent written and verbal communication skills with a knack for making funders feel truly connected to our movement. We are a relational movement and seek someone who both values and demonstrates authentic connection with people. Alongside this, you will have a personal passion for prayer, mission and justice. This role would suit someone with previous experience of working with grant makers, and we'd also be open to hearing from people with transferable skills. This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month). This role will also require occasional travel both nationally and internationally. If you would like to apply for the role, please click on 'Apply Now' to complete the application form. When prompted in the application process, please upload*: <ol><li>Your CV </li><li>A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. </li></ol> *If you do not upload both pieces of documentation your application will not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK. Closing date for applications: Sunday 5 January 2025 Interview date: Wednesday 15 January 2025 (in person in Woking) Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. About the organisation: 24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

Trusts and Foundations Manager

Community Manager A little bit about who they are: Our client is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. They don't just give people a bed for the night; they offer a home, meaningful work and a sense of belonging. At the heart of the charity is their companions. Companion is the name given to those who live in their community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps their companions to regain lost self-esteem and the confidence needed to get back on their feet. The majority of the charity's income is generated in their social enterprise which includes their four charity shops based Online, in Plumstead, Lewisham and Poplar. They also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of their social enterprise, directly contributing to their charity whilst gaining skills and valuable work experience. Some of the things that we are looking for in our Community Manager: <ul><li>The ability to focus on impact and deliver results.</li><li>Experience of planning, developing, and managing support services for clients with support needs</li><li>Knowledge and understanding of Strength-based practice and Trauma informed care.</li><li>Experience of managing the performance, learning and development of staff.</li><li>Knowledge and understanding of homelessness issues</li><li>Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.</li><li>A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential</li></ul>Some of the things you would be responsible for as a Community Manager: <ul><li>Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.</li><li>Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.</li><li>To manage support relating to Companion's needs regarding their daily living requirements, physical and mental health, safety and personal development.</li><li>To assist and encourage Companions to move into independent accommodation where appropriate</li><li>Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation's Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.</li><li>Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.</li><li>Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements</li></ul>You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager Location: London Contract Type Permanent, Full time Salary: £30,000 - £35,000 Hours: 40 Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops Closing date; 05-05-2024 REF-213 370

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call 01708 763 200 to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing support officers

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call (phone number removed) to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

70 Jobs in Beckenham, UK