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Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Academy Beckenham site. About Us Since opening in 2011, Harris Academy Beckenham has gone from strength to strength. We have been oversubscribed for the last three years, rapidly becoming the school of choice in the local area. Our GCSE and A Level results have improved each year, with our English and Maths combined score in 2016 reaching an outstanding 80% A*-C. Our ambition and aspiration will ensure that we continue to focus on the success of all of our students, irrespective of background. Since converting, results have dramatically improved and we secured a judgment of 'Outstanding' from Ofsted in 2017. Why work at Harris Academy Beckenham? 'The school's culture of aspiration and ambition is clearly demonstrated in classes. Teachers are aspirational for their pupils and set high expectations for them. Pupils respond positively. They are determined to do their best and are confident about meeting ambitious targets set by their teachers.' (OFSTED 2017) We invest in training and resources for our staff to help them make lessons fun, interesting and engaging. Class sizes are kept as small as possible and we place a firm emphasis on good behaviour so that students can learn in a calm and orderly environment. It is our ethos of "Aspire, Discover, Achieve" that was recognised and praised in our recent inspection, and which contributed to Harris Academy Beckenham being judged as 'outstanding' in every category. In addition, the outstanding progress made by our students, placing us as the most successful school in Bromley (Progress 8 2016), vastly impressed the inspectors. We have a harmonious community with excellent relationships between students and staff, and our students have a focused and mature attitude towards their academic studies. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

Vacancy Summary Employer: Waverley Borough Council Salary: Salary range £38,150 to £40,988 per annum Location: Surrey - with hybrid working Contract: Permanent Working Pattern: Full Time Hours: 37 hours per week. DBS Check: No Closing Date: 22/09/2025 at 09:00 Reference: HCE/25/321607 Vacancy Description Have you previously worked in a role where engaging directly with tenants or community members was central to your responsibilities? Are you familiar with the regulatory and legislative requirements around tenant involvement in social housing or local government? Do you have experience planning and delivering engagement events or campaigns aimed at improving services and communication with service users? As someone with experience in social housing tenant participation, you have a strong understanding of housing legislation, regulatory requirements, and best practices, ideally gained within a local authority environment. As a skilled communicator, you excel at building meaningful relationships and influencing a diverse range of stakeholders and tenants to engage effectively. As a highly organised individual, you are capable of managing multiple priorities, planning and delivering tenant engagement events, and working both independently and collaboratively to achieve results. Hybrid This post is a full-time role. However, all applications will be considered. For an informal discussion about the post, please contact <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> We do not accept CVs without a completed application form. Strictly no agencies please. Closing date for applications: 9:00am on Monday 22nd September 2025 Interview date: Monday 29th September (to be confirmed) About us - In return for your valued contribution, we can offer you a competitive benefits package which includes hybrid working and agile working policies, training and development opportunities, generous annual leave and flexi time, free onsite parking, an employee assistance scheme and membership of the Local Government Pension Scheme. You can find out more about working at Waverley and our benefits by visiting - Working at Waverley Borough Council | Waverley Borough Council The district is home to many different people, and we want our workforce to reflect our diverse local communities. We encourage and welcome applications from people of all backgrounds and experiences - we are a Disability Confident employer and appoint on merit. You can find out more about this scheme and check your eligibility here We are proud to have signed the Armed Forces Covenant and welcome applications from serving or ex-members of the armed forces and their partners. We offer an interview scheme for serving and ex-military forces members when they meet the essential criteria for the role. You can find out more about this scheme and check your eligibility here Please note we do not accept applications after the stated closing time and right to work in the UK will be checked as part of the interview process. How to apply To apply for this vacancy, click the "Apply Online" link. If you are not already on Waverley Borough Council's website for this vacancy, you will be redirected to our website's jobs page. Either click "Apply Online" at the bottom of this page, or at the top left hand side under Waverley Borough Council click either the "Log in" button (if you are already registered) or the "Register" button. You will be redirected to the JobsGoPublic system, which manages our online recruitment process. Once you have registered with JobsGoPublic (which is free to use) you can log in to your application at any time and keep track of where you are in the recruitment process. If you are unable to use this service or would like assistance, please contact us via <a href="mailto:hr@waverley.gov.uk" target="_blank">hr@waverley.gov.uk</a> or call the Human Resources team on 01483 523388.

Tenant Involvement Officer

Job Description Overview The London Borough of Harrow is seeking a Principal Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of environmental protection through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have: <ul><li>Environmental Health Degree or relevant level 6 qualification or direct evidence of relevant and substantial experience in two or more disciplines and managing a complex caseload.</li><li>2 or more advanced level qualifications and maths and English at GCSE.</li><li>Have an excellent knowledge of the range of legislation enforced by the Environmental Protection Team as well as a excellent knowledge of the range of legislation enforced by the wider Public Protection Team. Be able to undertake those functions if required to move teams or assist other teams.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£46,563 - £50,691 per year</li></ul>

Principal Private Sector Housing Officer

Job Description Overview The London Borough of Harrow is seeking a Private Sector Housing Officer to carry out enforcement functions, including enabling the Council to meet its statutory obligations of private sector housing through inspection, enforcement, education, and advice, operating in a customer-facing front-line environment representing Harrow Council in often challenging circumstances, performing enforcement functions between 25% to 40% from an office base and between 60% to 75% from site-based visits to premises in Harrow Council while carrying appropriate equipment, working as part of an enforcement team in accordance with statutory requirements and in compliance with relevant Council policies and procedures, and representing the Council as a duly authorised Officer to educate and work in partnership with relevant internal and external organisations to enhance the safety and wellbeing of the public. About You The successful candidate will have: <ul><li>Have a good knowledge of the range of legislation enforced by the Private Sector Housing Team.</li><li>Full current driving licence</li><li>Ability to work efficiently and effectively in a demanding and pressurised environment independently and as a team.</li><li>High standard of written and verbal presentation and communication skills</li><li>Competent in the use of standard computer systems</li><li>Aptitude for the technical and legal aspects of the discipline</li><li>Inclusive team worker who can foster partnerships work Collaboratory across teams to achieve desired outcomes.</li><li>Ability to work outside normal working hours as may be necessary including response to emergency situation.</li></ul>Related Documents For more information, please refer to the Role Profile/Selection Criteria About us Harrow Council is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit with a range of cultures, religions and opinions that come together to produce high achieving schools and a close and friendly community. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow &amp; Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406. Other information Support for candidates visit:Harrow.gov.uk Our behavioural indicators roles below G11 and above G11 Here at Harrow Council, the vision is one of 'Working together to make a difference for Harrow' Please click here to view Harrow Council's benefits Important Note To deliver our commitment to equality of opportunity in service provision, all staff are expected to promote equality in the workplace and in the services the Council delivers. All sections of the population will have equal access to jobs at the London Borough of Harrow. No applicant or employee will receive less favourable treatment because of age, disability, gender, reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, or maternity unless a Genuine Occupational Qualification applies. As such, we value diversity and welcome applications from all backgrounds. For further information, please read our equality statement. As a disability-confident employer, we are committed to making our recruitment practices barrier-free and accessible to everyone. This includes reasonably adjusting the recruitment process for those with disabilities or long-term health conditions. For further information, please contact us at <a href="mailto:resourcing@harrow.gov.uk" target="_blank">resourcing@harrow.gov.uk</a> London Borough of Harrow is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Harrow operates stringent, safer recruitment procedures. Due to the high number of applications received for some posts, we may close vacancies before the stated closing date if sufficient applications are received. Therefore, please apply as soon as possible. Harrow redeployees will be given priority consideration. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visiting <a href="http://www.cifas.org.uk/fpn" target="_blank">www.cifas.org.uk/fpn</a> Salary range <ul><li>£36,825 - £41,712 per year</li></ul>

Private Sector Housing Officer

The Vacancy Join Our Team as a Resident Liaison Officer! Location: Croydon (Responsive Maintenance Division) We're excited to offer an opportunity for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based out of our Croydon office, you'll be the friendly face and key point of contact for our residents, ensuring a smooth and supportive experience throughout our maintenance programmes. Key Responsibilities: <ul> <li> Set up and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attend regular meetings with client representatives and residents to maintain top-tier customer service.</li> <li> Ensure a consistent and caring approach to customer interactions.</li> <li> Act as the escalation point for tenant complaints and manage the resolution process.</li> <li> Keep the on-site database updated to reflect ongoing works.</li></ul> Requirements: <ul> <li>Full UK driving licence and access to a vehicle.</li> <li>Proven experience as an RLO, ideally within planned maintenance programmes.</li> <li>Strong knowledge of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul>We welcome applicants from all backgrounds and assess any disclosed convictions individually. We're committed to fair hiring practices and creating an inclusive workplace. Ready to make a difference in residents' lives? Apply now and be part of a team that values care, communication, and community. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

ABOUT MINTAGO: Financial freedom starts here. Mintago is an innovative financial wellbeing platform that helps both employers and their employees with their financial health. We are on a mission to improve how people manage their financial world. As a socially conscious technology business, we want to make a positive impact on society. We believe in changing people's financial futures through the workplace. If you're the type of person who sees a boring B2B LinkedIn post and thinks "I could make this 10x more engaging," loves building genuine connections at scale, and gets genuinely excited about turning financial complexities into content people actually want to engage with - this role is for you! We're looking for a community storyteller who doesn't just post content - you spark conversations. Someone who can break the B2B mould while staying true to our mission of financial empowerment. ROLE DEFINITION You'll be the voice and bridge between Mintago and our audience - cultivating genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams. You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part community therapist, and part trend forecaster. This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space.This role is of a storyteller. The ideal candidate is insanely creative, tech-savvy and has impeccable communication skills. What excites you: <ul> <li>Turning a financial topic into a LinkedIn post that feels relevant for our audience has lots of genuine comments</li> <li>Spotting the exact moment a trend peaks and riding the wave perfectly</li> <li>Building authentic relationships with our audience who become genuine brand advocates</li> <li>Creating content that makes people stop scrolling and share with colleagues</li> <li>Turning customer pain points into conversations that actually help people</li> </ul>KEY RESPONSIBILITIES 1. Creative Community Building <ul> <li>Develop and execute community strategies across LinkedIn, Meta, and review platforms</li> <li>Foster genuine two-way conversations, becoming the first to know what resonates with our audience</li> <li>Transform review platforms into showcases of genuine customer love stories</li> <li>Identify and nurture brand advocates, creators, and ambassadors</li> <li>Monitor community discussions and turn insights into actionable feedback for internal teams</li> </ul>2. Content That Breaks Rules (The Right Ones) <ul> <li>Create thumb-stopping content that makes complex financial concepts feel simple and actionable</li> <li>Develop our brand voice that's smart, helpful, and refreshingly human</li> <li>Support founder personal branding with content that showcases genuine expertise (not corporate fluff)</li> <li>Stay ahead of digital culture while knowing exactly when we should participate vs. when to sit it out</li> <li>Keep up with internet culture, tech trends, and know when to lean in or stay authentic</li> <li>Spot opportunities for creative campaigns that other B2B brands wouldn't dare try</li> </ul>3. Community Experiences &amp; Events <ul> <li>Execute online and offline experiences (AMAs, challenges, virtual hangouts, meetups)</li> <li>Organise virtual events and webinars that provide genuine value to our community</li> <li>Manage review platforms (G2, Trustpilot, Capterra) and encourage positive advocacy</li> </ul>4. Analytics &amp; Strategy <ul> <li>Track engagement metrics and community sentiment to identify growth opportunities</li> <li>Conduct market research and competitive analysis for strategic insights</li> <li>Report on community feedback to inform product development and marketing strategies</li> </ul>WHAT WE'RE LOOKING FOR Essential: <ul> <li>2+ years in community management or social media, preferably B2B SaaS</li> <li>Deep understanding of LinkedIn and Meta platform dynamics</li> <li>Excellent written communication with a tone that's human, witty, and authentic</li> <li>Creative strategic thinking with ability to develop innovative engagement initiatives</li> <li>Comfortable in fast-paced startup environment wearing multiple hats</li> <li>Experience organising online events such as webinars. </li> <li>Familiarity with graphic design/video editing tools</li> <li>Ability to learn about and communicate financial wellness solutions and understand their implications.</li> </ul>The X-Factor: <ul> <li>Knowledge of SEO and content marketing</li> <li>Natural ability to make complex concepts accessible and engaging</li> <li>Genuine curiosity about what makes online communities tick</li> <li>Experience turning community insights into business value</li> <li>Understanding of internet culture with impeccable judgement on when to participate</li> <li>Passion for helping people improve their financial wellbeing</li> </ul>Benefits Benefits <ul> <li>Your choice of work kit (ThinkPad or MacBook Pro).</li> <li>Hybrid work (2 days in office)</li> <li>Budget for equipment to set up your home office.</li> <li>A flexible company discretionary unlimited leave policy + your birthday off.</li> <li>Flexible company hours so you can fit your life commitments - no company fixed hours as we trust you to manage your time and focus on outcomes delivered.</li> <li>A £300 yearly budget for your own learning and development.</li> <li>Mintago matches your pension contributions up to 4%</li> <li>Private medical insurance (provided by Vitality)</li> <li>Life insurance (provided by MetLife)</li> <li>Cash plan (provided by Medicash)</li> <li>Access to retail &amp; travel discounts</li> <li>Access to salary sacrifice benefits across cycle to work, mobile, gym, tech, groceries and EV</li> </ul>

Community Manager

Job Description Neighbourhood Housing Manager PO5: Starting salary £54,360 pa rising in annual increments to £57,495 per annum incl LW Hybrid working About Us: It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. To deliver on these ambitions, we have embarked our transformational One Lambeth Programme ensuring we are 'connected by purpose,' in everything we do to deliver excellence. We are proud to have recently developed a refreshed set of One Lambeth Values and Behaviours that were develop for staff by staff; Equity, Ambition, Kindness, and Accountability. For more information, please have a look at our dedicated One Lambeth Values and Behaviours page. About the Borough: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for the management of Neighbourhood Housing Services and be responsible for carrying out management functions in a number of key areas. Your team will be providing a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints, disputes and estate management. The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. As part of this process, you will provide guidance, support and leadership to the Seniors and their staff and also develop and maintain effective partnership working across the service both internal and external. You will also be expected to lead on the development and delivery of service improvements within the area. This will be an excellent opportunity to further your career in housing management. For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> How to Apply: If you're interested in this opportunity, click on the apply button and complete an online application. In your supporting statement, please clearly demonstrate how you meet the shortlist criteria marked with an 'A' at shortlist stage. We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 21st September 2025. Benefits: We believe in rewarding our staff. When you join us, you'll gain access to a range of benefits, including: <ul><li>Participation in our 5 Staff Networks: Black, Asian, and Multi-Ethnic, LGBTQ+, Disability, Young Professionals, and Women's.</li><li>Generous annual leave entitlement starting from 27 days, increasing to up to 34 days depending on length of service.</li><li>Membership in the Local Government Pension Scheme.</li><li>Hybrid Working.</li><li>Employee Assistance Programme.</li><li>Occupational Sick Pay based on length of service.</li><li>Discounts at local restaurants.</li><li>Discount at our Active Lambeth Gyms.</li><li>Learning and Development opportunities, including Apprenticeships.</li><li>Cycle to Work Scheme.</li><li>Secure Bike Storage facilities at our Town Hall and Civic Centre.</li><li>Trade Union Membership.</li></ul>At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

Neighbourhood Housing Manager (Clapham)

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers). About the Role As a Community Manager, you'll be responsible for creating, improving and maintaining content to achieve our business goals. Our ideal candidate is an experienced professional with demonstrable creative writing skills, high knowledge in social media, customer engagement, brand consistency and a positive customer experience. As a Community Manager, you should perform well under deadlines and be detail-oriented. If you are also an expert in content optimization and brand consistency, we would like to meet you. Responsibilities: <ul><li>Post content on different social media platforms.</li><li>Community management.</li><li>Create and supervise engaging social media content.</li><li>Edit, proofread and improve writers' posts.</li><li>Translate copy into local language and draft engaging copy from scratch.</li><li>Optimise the social media content style.</li><li>Respond to users in a timely manner.</li><li>Coordinate with the Project Managers, Content Managers, and Designers.</li><li>Collaborate with content managers to develop local content ideas and with the data team to identify insights and learnings.</li><li>Identify local trends that could be content opportunities for the brand.</li><li>Provide community feedback to the management and stakeholders.</li></ul>About You The essentials: <ul><li>Proven work experience as a Community Manager or similar role.</li><li>Work experience in copywriting.</li><li>High level of English.</li><li>Ability to identify and track relevant community KPIs.</li><li>Excellent writing and content skills.</li><li>Hands-on experience with social media management.</li><li>Attention to detail, critical-thinker and problem-solver.</li><li>Good organization and time-management skills.</li><li>Ability to multitask.</li><li>Team player with strong written and verbal communication and presentation skills.</li></ul>#LI-CM1 About Monks Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI-managed by the industry's best and most diverse digital talent-to help the world's trailblazing companies outmaneuver and outpace their competition. Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek's Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger's Programmatic Power Players list every year (2020-24). In addition to being named Adweek's first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek's Top 100 Global Most Loved Workplaces 2023. We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents-and resonates with-the world around us.

Grade 6- £38,058- £41,442pa 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you. This position is a front line role and is not remote working. You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: <ul><li>A minimum of two years' experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul>Candidates who have previously applied for this position should not submit a new application Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 26/9/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Housing Officer (ASB)

Grade 6- £38058- £41442pa The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an excellent and seamless service by working with partners and other internal and external services. The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: • To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children's Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. • Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court. To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. • To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners, providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul><li> With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li> You will have excellent IT skills, in particular Microsoft Excel.</li> <li> To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li> The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul>You must be able to evidence the following in your application: <ul><li>A minimum of two years' experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul>Previous Applicants need not apply Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> or <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 26th September 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Housing Officer

Grade 6- £38,058- £41,442pa 1 Year Fixed Term Contract/Secondment Opportunity The Resident Services Team are responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. Are you passionate about creating safe and harmonious communities? Do you have a knack for resolving conflicts and dealing with anti-social behaviour (ASB)? We are seeking a dedicated and proactive ASB Housing Officer to join our team. As an ASB Housing Officer, you will play a crucial role in ensuring the well-being of our residents by managing and resolving ASB cases. Your expertise in conflict resolution and community engagement will be instrumental in fostering a peaceful living environment. Responsibilities: - Investigate and manage ASB complaints in line with our policies and procedures. - Liaise with residents, local authorities, and external agencies to resolve ASB issues. - Conduct regular estate inspections to identify and address potential ASB hotspots. - Maintain accurate records of ASB cases and actions taken. - Provide support and guidance to residents affected by ASB. Qualifications and Skills: - Previous experience in ASB or housing management is essential. - Strong conflict resolution and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and as part of a team. - Knowledge of relevant legislation and best practices in ASB management. - Knowledge of the Policing and Crime Act 2017. - Knowledge of the Anti-social Behaviour, Crime and Policing Act 2014. - Proficiency in using housing management software Open Housing and Microsoft Office. If you are enthusiastic about promoting community well-being and have the skills and experience required for this role, we would love to hear from you. This position is a front line role and is not remote working. You will therefore be required to be in the office or on site daily. Join us in making a difference and ensuring a better quality of life for our residents! You must have a full UK driving license and have a vehicle to use for work. You must be able to evidence the following in your application: <ul><li>A minimum of two years' experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul>Candidates who have previously applied for this position should not submit a new application Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> or <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> The closing date for the receipt of applications is 26/9/2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Salary range <ul><li>£38,058 - £41,442 per year</li></ul>

Grade 6- £38058- £41442pa The Resident Services Team is responsible for assisting tenants to sustain their tenancies and encourage and facilitate their independence, quality of life, safeguarding and health and well-being on a wide range of issues including housing, welfare rights, personal finance, hoarding, tenancy management, mediation, life skills and the promotion of personal independence. We also develop an holistic picture of each resident so as to be the principal point of contact for other council departments in actively trying to resolve issues / blockages such as gas access, hoarding, tenancy fraud, safeguarding. The post holder will act as the principle point of contact for a local area, estate or patch or group of residents so that the environment and condition that residents experience is well maintained to a high quality. We are a highly motivated and high achieving team and we are looking for 2 additional Housing Officers with Tenancy Management experience to complete our busy team. The work is both challenging and rewarding you will charged with maintaining an excellent and seamless service by working with partners and other internal and external services. The post holder will report to the Senior Housing Officer providing services to our customers through the following key objectives: • To establish and maintain effective working relationships with all work colleagues to ensure a one team approach to the delivery of our services whilst meeting individual and team key performance indicators and targets. • To engage with appropriate internal and external agencies in agreeing and implementing support / action plans in providing a tenancy support service to new and existing tenants to sustain tenancies and reduce homelessness in particular; Neighbourhood Sustainment, Income Management, Adult Social Care and Children's Services and Mental Health to deliver a seamless service. Work and build strong partnership links with other agencies to include determining risk, providing support to include mental health cases, domestic violence, drug and alcohol misuse, disability to include attendance at multi-agency meetings. • Actively work alongside other Internal Departments to undertake casework regarding breaches of tenancy conditions including ASB, harassment, domestic violence, hate crime and nuisance to include attendance in Court. To work with key internal and external partners and stakeholders, demonstrating influencing and problem solving qualities in the delivery of excellent tenant and leasehold management services and the sustainability of tenancies and neighbourhoods. • To work collaboratively with the Income Team to tackle arrears and to support vulnerable residents. You will work within the Resident Services Team and have experience of working in social housing, tenancy management or similar public sector role, dealing with complex casework face to face and in writing, experience of developing relationships with wide range of local stakeholders and partners, providing good tenancy, housing and leasehold advice, best practice and compliance is desirable. <ul><li> With a proven track record of successful multi agency working, you will be outcome focused, clear thinking and have excellent written and verbal communication skills. You will also be a skilled and effective negotiator and problem solver.</li> <li> You will have excellent IT skills, in particular Microsoft Excel.</li> <li> To meet the requirements of this key role, you must be customer focused, able to work on defined operational projects, interpret complex housing related legislation and guidance and be able to meet tight deadlines.</li> <li> The post holder will be required to work 36 hours per week or as required by the Line Manager to meet the needs of the service.</li> <li>You must have a full UK driving license and a vehicle to use for work.</li> </ul>You must be able to evidence the following in your application: <ul><li>A minimum of two years' experience of working in social housing or equivalent transferrable skills</li> <li>A keen interest in and knowledge of the social housing sector</li> <li>A high performer, with a proven track record of success &amp; ASB experience / knowledge.</li> <li>Knowledge of tenancy and leasehold management</li> <li>Must have a full uk driving license and a vehicle to use for work.</li> <li>A degree or housing qualification, such as CIH, is preferable, but not essential.</li> </ul>Previous Applicants need not apply Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Sanna.Shahzada@havering.gov.uk" target="_blank">Sanna.Shahzada@havering.gov.uk</a> or <a href="mailto:Jennifer.Aneto@havering.gov.uk" target="_blank">Jennifer.Aneto@havering.gov.uk</a> The closing date for the receipt of applications is 26th September 2025 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interview date to be confirmed Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Salary range <ul><li>£38,058 - £41,442 per year</li></ul>

Community Manager - Garnier Are you a social-savvy storyteller with a passion for building vibrant communities? Do you thrive on connecting with consumers, sparking engaging conversations, and turning brand interactions into lasting relationships? If you're ready to shape the voice of an iconic beauty brand and immerse yourself in the dynamic world of online engagement, then step into the spotlight as our next Community Manager for Garnier! A DAY IN THE LIFE • Oversee community management fostering positive brand interactions and TOV with support from the E-BA • Be on the pulse with social trends, conversations and cultural moments to proactively engage the community and keep our brand TOV ahead of the curve and relevant • Support the social team by spotting emerging viral content, building proactive conversations and adding value to the comment section of these posts • Flag any relevant tags from top influencers or interesting content to the wider advocacy team • Work collaboratively with the social team to build and execute the online community engagement strategy including building a process on how we engage with our community out of office hours to ensure we are on the pulse and fueling engagement at the right moments • Meet business key performance indicators such as timely comments and 100% response rate on sprinklr • Manage and build our micro and nano L'Oréalista platform effectively to drive brand love and mentions • Foster relationships with micro and nano talent via L'Orealista platform • Manage seeding and event outreach for the L'Orealista community • Develop and utilise data-driven insights to inform community management strategies • Lead on any customer care upskilling, responses or queries with support from product brand managers • Continuously test, learn, and measure results to demonstrate the value of your work and report on KPIS regularly • Own and manage the community budget WHO YOU ARE • A passionate and dynamic Community Manager with a talent for fostering vibrant online communities and shaping brand perception. • Someone who thrives on connecting with consumers, understanding their needs, and building genuine relationships that drive brand love and engagement for Garnier. • Innately proactive, always on the pulse of social trends and cultural moments, ready to jump into conversations and elevate the brand's voice. • Possesses a keen eye for emerging viral content and a strong collaborative spirit, working seamlessly with the social team to craft and execute compelling online engagement strategies. • Data-driven, eager to test, learn, and measure the impact of efforts against key business and brand KPIs. • Adept at cultivating a positive and engaging environment for the community, whether managing nano-influencer relationships, ensuring exceptional customer care, or spotting the next big social trend. • A natural collaborator, working effectively with the Social and Content Lead and cross-functional teams (advocacy, digital, CDMO, marketing) to ensure a cohesive and impactful online presence for Garnier. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone &amp; our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. In the L'Oréal Consumers Products Division, our mission is to democratize the best of beauty, which means bringing beauty to all. And for us, beauty must be sustainable. The Consumer Product Divisions holds the world's #1 beauty brand with L'Oréal Paris, the #1 makeup brand with Maybelline New York, the #1 natural brand with Garnier, and NYX Professional Makeup. Beyond our four iconic global brands, we have a unique brand portfolio including others like Essie and Carols Daughter. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal.

<ul> <li>Employer: Borough of Broxbourne</li> <li>Salary: Salary £41,808.52 pa</li> <li>Location: Cheshunt, Hertfordshire, EN8 9XQ. Bishops College, </li> <li>Contract: Permanent</li> <li> Working pattern:Full Time</li> <li>Hours: 37 hours per week.</li> <li>DBS check: Yes</li> <li>Closing date: 19/09/2025 at 23:55</li> <li>Reference: HAM</li> </ul>Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council's social housing register. You will be working with partners including housing associations to achieve successful lettings. As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential. If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous. This role requires a disclosure and barring service check as it is working with children or vulnerable clients. We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment. We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment. The Council's benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council's local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services. Broxbourne Council is an Equal Opportunities employer. Details and application forms for all job vacancies are listed on the Council's website. Application forms must be submitted online by 19/09/2025 quoting the above reference. Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a> How to apply Please apply online via the link provided. Please note, we do not accept CV's submitted without a fully completed online application form. Further information on this vacancy <ul> <li>Applying for Employment Guidance </li> <li>Privacy Notice </li> <li>Job Description </li> <li>Person Spec </li> </ul>

Housing Allocations Manager

Housing Officer Postcode: SW11 15 hours per week. About Us Are you looking for a career that makes a real difference? A role with Achieve together might be the perfect opportunity for a long-lasting, rewarding career in the social care sector. We are looking for team members who are passionate about supporting people, helping our Operations teams deliver excellent care and support, and celebrating achievements. Job Description We are seeking a highly skilled and motivated Supported Housing Officer to join our community hub team. The successful candidate will play a crucial role in supporting the organisation's core operations and ensuring the efficient and effective delivery of services. Key Responsibilities: <ul> <li>To provide short-term housing support to an agreed caseload of tenants with support needs.</li> <li>Undertake housing needs assessments of all new referrals and develop an individual programme of support</li> <li>Establish a good network of contacts and good working relationships with colleagues and key strategic authorities or agencies</li> <li>Establish and regularly update an information resource on local support services available to tenants</li> <li>Produce monthly performance reports and contribute to supporting people monitoring requirements as directed by the Housing Manager.</li> <li>Ensure that CORE information is collected and the forms are submitted according to the required timetable.</li> <li>Keep up to date records of performance against nomination or referral agreements and provide monitoring statistics to local authorities as required.</li> <li>Conduct follow up visit's to tenants to ensure that they are fully aware of their responsibilities under the tenancy agreement and that they have all the information they require.</li> </ul>Requirements: <ul> <li> ESSENTIAL - British Sign Language (BSL) as clients are deaf and communication is essential </li> <li>A full (clean) driving licence and access to a car.</li> <li>Understanding of the relevant legislation (including housing acts 1985, 1988 &amp; 1996) and of the tenancy enforcement procedures.</li> <li>Understanding of the best practice In relation to the management of lettings and voids</li> <li>Understanding of the regulatory requirements that relate to lettings, tenancy management and supporting people/support contracts.</li> <li>Good Numeracy &amp; Literacy</li> <li>Willing to obtain CIH Level 2 qualification in Housing</li> </ul>Benefits: At Achieve together, we see this as more than a job, this is the start of your career journey with us. With 75% of our managers promoted from within, this is a fantastic opportunity to develop your career and reach your full potential. Not forgetting, we also offer a wide range of benefits that include: <ul> <li>Competitive salary</li> <li>Wagestream - a financial health app that gives you the ability to receive optional pay advances</li> <li>Opportunities for ongoing education and professional growth</li> <li>Employee welfare and wellbeing initiatives</li> <li>Access to counseling services and mental health programs</li> <li>Recognition schemes, team events and social activities</li> <li>Employee discount schemes across a range of retailers and services</li> <li>Staff incentive schemes such as Refer a Friend, Employee of the Month and Heroes Awards</li> <li>A supportive and inclusive work environment that values employee well-being</li> <li>Opportunities for team building and social engagement</li> </ul>Apply Now! Passion for positively shaping lives is just as important to us as your experience. Building on your existing knowledge we will give you all the training and support that you need. You just need an appetite for learning and a real desire to make a difference to peoples' lives. So, if you want to start, or continue your career journey in care with us, we want to hear from you!

Supported Housing Officer

<ul><li>Applying_for_employment_Broxbourne_for_ATS_Sept__2015</li><li>4._Broxbourne_Job_Applicant_Privacy_Notice</li><li>HAM_-_Housing_Allocations_Manager</li><li>HAM_-_Housing_Allocations_Manager</li></ul>Please apply online via the link provided. Please note, we do not accept CV's submitted without a fully completed online application form. Housing Allocations Manager (Ref: HAM) Salary £41,808.52 pa This is your opportunity to join a busy and forward-thinking housing service, providing expert advice to customers to help prevent homelessness. The role is responsible for addressing housing needs in the Borough by managing all aspects of the Council's social housing register. You will be working with partners including housing associations to achieve successful lettings. As the Council does not hold its own housing stock, this role is key in working closely with housing association partners to make sure social rented homes are let in timely manner, in accordance with protocols, to those most in need. You will be responsible for overseeing the team that assesses and reviews applications, therefore you will need experience in applying housing law, policy and eligibility criteria to individual cases through careful assessment of circumstances and in a consistent and transparent way; attention to detail is key. The role is varied, dealing with a diverse client group, so the ability to converse at ease with members of the public is essential. If you are interested in this role, you must be computer literate and have a minimum of five GCSE or equivalent passes at least grade C, which should include English and Maths. Experience of working in the public sector is preferred, in a housing role. Essentially, you will have worked in a busy and varied customer facing environment, dealing with vulnerable or disadvantaged people. You should be able to demonstrate your commitment to working collaboratively as part of the wider housing team helping local people and families and making a difference to their lives. Training on specific policies and safeguarding protocols will be provided. A full driving licence would be advantageous. This role requires a disclosure and barring service check as it is working with children or vulnerable clients. We have adopted the core values of Teamwork, Innovation, Effectiveness and Respect (TIER). The values and their underlying behaviours, demonstrate our commitment to providing excellent customer care, working in a joined-up way, always showing respect and looking at innovation and forward-thinking solutions. We pride ourselves on recruiting, developing and retaining talent who share this commitment. We are committed to safer recruitment, safeguarding and promoting the welfare of children and young people and vulnerable adults. We expect all staff and volunteers to share this commitment. The Council's benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme and free membership to the Council's local leisure centres, which includes free access to gyms, swimming pools, fitness classes, racket sport sessions, a health suite and a range of generous discounts across other leisure and culture services. Broxbourne Council is an Equal Opportunities employer. Details and application forms for all job vacancies are listed on the Council's website. Application forms must be submitted online by 19/09/2025 quoting the above reference. Borough Offices, Bishops' College, Churchgate, Cheshunt, Hertfordshire, EN8 9XQ. Telephone: 01992 785509, Email: <a href="mailto:personnel@broxbourne.gov.uk" target="_blank">personnel@broxbourne.gov.uk</a> Website: <a href="http://www.broxbourne.gov.uk" target="_blank">www.broxbourne.gov.uk</a> Salary range <ul><li>£41,808.52 per year</li></ul>

Supported Housing Worker Dinardos is a well-established Supported Housing provider with locations across Catford, Lewisham, Norwood and Peckham throughout South East London. We specialise in supporting adults with challenging and complex Mental Health needs including rough sleepers, drugs, alcohol and substance misuse as well as challenging behaviour. We have some exciting opportunities for Supported Housing Workers who can make a difference every day and are passionate about supporting, empowering and guiding our residents to live as independently as possible with our continual guidance and support. You will work with residents based on their personalised support plans which will continue to evolve based on progress (SMART support planning and risk assessing). We use a framework of positive risk taking to inform our key working sessions. The role also includes planning and taking part in activities and escorting residents to appointments and activities in the community therefore you'll need to be motivated and committed to support in this way. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker

Supported Housing Worker - Sydenham As a Supported Housing Worker at one of our Support Units in Sydenham you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Sydenham

Supported Housing Worker - Catford As a Supported Housing Worker at one of our Support Units in Catford you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Catford

Dinardo Care and Supports Ltd offers supported housing for adults with diverse mental health needs across South London, including Catford, Lewisham, Peckham, Norwood, and Croydon. We currently have a vacancy for a Night Concierge to predominantly work across our Lewisham sites. The Night Concierge team provide a first point of contact service throughout the night from 10pm to 7am and are responsible for safeguarding and supporting our residents at the units. You will form part of an established, committed team who make a vital contribution to the effectiveness of our operation, which places the wellbeing of our residents at the heart of everything we do. Hours of work: 45 hours per week, Monday to Sunday - 3 nights per week. 5.30pm - 8.30am with two hour break (unpaid) Pay rate: £12.60 per hour About the Night Concierge role • Responsibility for controlling safe access to the building - dealing with emergencies and monitoring anti-social behaviour. • Provide waking night cover. • To maintain the safety and security of residents and the building by supervising the entry and exit points, undertaking regular Health and Safety checks, monitoring the CCTV system (where installed) and addressing challenging behaviour effectively. • Offering immediate support to residents as identified - responding and escalating any concerns promptly in line with company policies and procedures. • Maintain an accurate, written account/log of events and record contact with internal and external stakeholders during working hours. • Promote a culture of respect and acceptance of diversity in all its forms. • Seek advice and raise safeguarding alerts if evidence of harm to residents is suspected. • Conduct checks on communal areas, respecting professional boundaries and ensure adherence to policies and procedures. Ensure that communal areas are kept clean and tidy. • Provide additional administration support to the team as directed by the Unit Manager as required. • The role may involve covering more than one unit dependent on size and location. • Any other duties as may be requested by the Team Leader. • Adherence to company policies and procedures About you: • GCSE level or equivalent qualifications • Excellent interpersonal skills with an empathic and understanding nature. • Experience of dealing directly with the public i.e. customers, clients in a busy service environment. • Good standard of written and verbal communication in order to record and report in a detailed and concise manner. • Be self- motivated and manage time effectively. • Maintain a professional appearance. • Confidentiality and professionalism • Empathic and kind, coupled with the ability to be firm and set boundaries as required. • Willingness to undergo training for self-development. • Solutions orientated - able to consider situations and act promptly to resolve • Knowledge of safeguarding principles and procedures would be an advantage. • The role is subject to Enhanced DBS - Disclosure and Barring Service (Criminal Record check). • Car driver would be desirable (mileage expenses will be reimbursed) Benefits: • 20 days plus Bank Holidays • Birthday day off • DBS Certificate paid* • Contributory Pension Scheme • Annual Salary Review • Comprehensive Induction • Employee Assistance Programme *Terms and conditions apply If a Night Concierge role with us this sounds like your next career move please apply online today - we look forward to hearing from you.

Night Concierge Supported Housing

Supported Housing Worker - Croydon As a Supported Housing Worker at one of our Support Units in Croydon you will be passionate about supporting, empowering and guiding our residents to live as independently as possible with our continued guidance and ensure that you make a difference every day to their personal goals and desired outcomes. What you can expect for your hard work and dedication: • £13.00 - £13.85 per hour depending on experience and/or qualifications. • 45 hours per week - 8am to 6pm on a rota basis to cover alternate weekends. About the role of Supported Housing Worker: • Based on agreed support plans and risk assessments - work closely with residents to help them achieve their personal self-development and personal goals which are continually reviewed and will evolve as progress is made or desired outcomes change. • Support and inspire people, with the right tools and resources to develop skills, resources and confidence to live independently. • To provide a comprehensive support service working on strengths-based approach to practical and emotional needs. • Work in partnership with external services and stakeholders relating to alcohol and substance misuse to enhance resident support. • Develop activities which encourage routines to include daily living skills, housekeeping, laundry, cooking, personal hygiene and general wellbeing. • Assist with overall financial management - ensuring that residents have access to benefits and services available to them. • Ensure residents recognise their mental health needs and comply with medications that have been prescribed to manage this. • Recording and reporting - updating support plans as well as recording and evidencing incidents, accidents, etc. • To create SMART support plans and comprehensive risk assessments to empower our residents and keep them safe from harm, abuse or neglect. • Work within legislative and company guidelines and procedures. About you: • You must be based in the UK - we are unable to offer UK visa sponsorship. • Be enthusiastic, respectful, patient and kind. • A strong communicator, verbally and in writing in order to produce concise and accurate written updates and reports. • Previous experience of working within a supported housing setting or a similar support environment and an understanding of issues faced by homelessness, drug and alcohol misuse as well as other mental health conditions. • Able to work on own initiative as well as part of a team • Patient, a good listener and empathic with residents who may have suffered abuse, neglect and severe challenges over a number of years. • Reflective working is key to empower and strengthen relationships with our residents • Professional and respectful approach to colleagues and residents • Willingness to participate with the team in planning and taking part in activities • Key working the most complex service users with needs aligned with drug and alcohol dependency. • Able to follow company policies and procedures to fulfil the requirements of the role • Flexible to work shifts across weekdays and alternate weekends What we offer in return for your hard work as a Supported Housing Worker: <ul><li>28 Days holiday including bank holidays</li><li>Free on-site parking*</li><li>Enhanced bank holiday pay</li><li>Refer a Friend Scheme rewarding £500 for every person you refer</li><li>DBS certificate paid by Dinardos*</li><li>Comprehensive induction programme</li><li>Staff Appreciation Days</li><li>Employee Assistance Programme</li></ul>*Terms and conditions apply. Note: We are unable to offer visa sponsorship for these positions. If you have are looking for a rewarding role with a chance for progression and you have these skills and attributes or previous experience in a supported housing role, then please apply today and become one of the 'family'. We are looking forward to hearing from you. This is a rolling recruitment process. Candidates will be interviewed once they are shortlisted and interviews will be taking place on Wednesday's each week.

Supported Housing Worker - Croydon

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued.. The working hours for this position are Wednesday to Sunday 4:30pm to 01:00am Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

Housing Officer - Out of Hours

Job Introduction Passionate about helping vulnerable people and possessing housing management experience? We need you! Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control. What you'll do The SHA will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies. How you'll do it You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. The role is based in Lambeth, and may involve some weekend working. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit:<a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. We are looking for examples of the following to be addressed in your statement: <ul><li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li><li>How you have dealt with challenging situations for the benefit of a resident</li><li>Why you are the ideal candidate for this role</li><li>Experience of administrative work </li></ul>Step 1: If you are interested, please send your application now! Closing date is at 23:59hrs on 15 Sept 2025 Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

The role Supported Housing Assistant £26,069 - 27,441 To be part of a small and highly experienced team providing a high quality housing management service to supported housing customers in Metropolitan Thames Valley owned/managed properties in Central and North London, Monday- Friday 0900-1730. Our team is growing due to winning a number of new Care &amp; Support contracts. For the right candidates this role will equip you with a wide range of skills and knowledge to help launch a career in housing. The role is varied and tasks will include health &amp; safety checks, void inspections, tenancy sign-ups, and regular face-to-face contact with a range of customers. There is a mix of office-based tasks and scheme visits, with some opportunities to work from home. We work in partnership with other teams across MTVH, as well as external organisations providing support. You will be provided with a range of training to help you grow your knowledge and professional skills, with access to support and mentoring to put you on the path to a fulfilling career in housing. What you'll need to succeed<ul><li>Previous experience of working with adults with support needs is essential, combined with a passion for making a real difference to the lives of vulnerable people.</li></ul><ul><li>You'll need good IT skills, including Microsoft Office, to help you manage your workload and make full use of our comprehensive range of resources.</li></ul><ul><li>An ability to provide advice and practical assistance to customers in order to sustain their tenancies, including rent arrears, budgeting, utilities, personal and home safety and access to appropriate services.</li></ul>At MTVH we care about what we do and dare to think differently in our approach, we are therefore seeking individuals with drive and ambition to deliver excellent service. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

We are looking for a Community Manager to join our Community team in London. This will be an initial 3 month full time contract (FTC) with potential to be extended or become permanent. The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul> <li>Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels</li> <li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management</li> <li>Managing the day-to-day delivery of editorial calendars and creative campaigns</li> <li>Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations</li> <li>Building strong relationships with clients and identifying business development opportunities</li> <li>Offering strategic thinking, creative spark, and commercial understanding to develop plans</li> <li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment</li> <li>Delivering reports, performance tracking &amp; trend analysis to clients</li> <li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry and tech-space</li> <li>Feeding into campaign planning and responses in a strategic and activation capacity</li> </ul>Requirements <ul> <li>Previous experience working with brands that require an element of translating research into compelling editorial a strong advantage</li> <li>An impressive understanding of social media and the value it can offer our brands</li> <li>Excellent written and verbal communication skills, you should speak the language of the internet</li> <li>An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you</li> <li>Excellent organisational, time management &amp; people management skills</li> <li>The ability to work under pressure whilst keeping an eye on the finer details</li> <li>Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work</li> <li>The ability to think:</li> <li>Creatively (capable of thinking differently and disruptively)</li> <li>Strategically (able to analyse situations and see the big picture)</li> <li>Intelligently (critical think that identifies gaps and fills them)</li> </ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul> <li>Additional holiday day for each year of service, up to 27 days</li> <li>Additional festive shutdown period between Christmas and New Years period</li> <li>Subsidised gym membership</li> <li>Private Medical Cover</li> <li>Company Pension Scheme</li> <li>Personal development fund</li> <li>Cycle to work scheme</li> <li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li> <li>Flexible working, hybrid 1-2 days per week </li> <li>Plus other cool perks</li> </ul>

63 Jobs in Beckenham, UK