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Join Eliot - A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Benefits at Eliot We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include: <ul><li>Generous Paid Time Off - Vacation, sick time, and paid holidays</li><li>Comprehensive Benefits - Medical, dental, and vision plans</li><li>Retirement Savings - 401(k) with employer match</li><li>Wellness &amp; Family Support - Discounted fitness services and access to trusted childcare resources</li><li>Financial Security - 100% company-paid life and accidental death insurance</li><li>Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development</li></ul>Eliot's Homeless Services Division is seeking a dedicated Team Lead to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. The ideal candidate will have prior experience working in the community while leading a team in addition to demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices. Responsibilities: <ul><li>Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.</li><li>Provide overall clinical supervision, guidance and oversight of service delivery of the team supporting developing interventions and supervision of team members.</li><li>Provide direct supervision to all staff both in the office and in the field. Teach and model clinical interventions, strength based strategies and ensure services are culturally competent.</li><li>Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.</li><li>Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.</li><li>Provide consultation and training on topics related to mental health and co-occurring disorders for shelter staff, community service providers and other community linkages as needed.</li></ul>Qualifications: <ul><li>Requires a MSW, Masters of Mental Health Counseling, LCSW, LICSW, LMHC, or clinical masters in related field.</li><li>At least two years of experience in the field.</li><li>Demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices. </li><li>Must possess good leadership skills and the ability to provide clinical guidance and support to employees.</li><li>Experience supporting relationships with persons with severe and persistent mental illnesses and respecting their preferences for treatment. </li><li>Must have a valid Massachusetts drivers license to provide flexible community based services</li></ul>Schedule: Monday-Friday, 9am-5pm Annual Salary $65,000-$75,000 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.

PATH Clinical Team Leader - Homeless Services

Learning and Development Advisor 26 Hours per week until 4 th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services.

Learning and Development Advisor

Learning and Development Advisor 26 Hours per week until 4th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services. Salary range <ul><li>£34,105 per year</li></ul>

Job Description Our Cleaning and Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality cleaning and grounds maintenance. We have an opportunity for a Cleaner / Estate Assistant to join our team in the Stevenage area on a permanent, part - time basis (14 hours per week). You will provide a high-quality cleaning of our internal communal residential areas alongside some grounds maintenance and keeping external areas well maintained, ensuring compliance with agreed standards, specifications, and timescales. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. While primarily based at our scheme in Stevanage, you'll need to be flexible to travel between local schemes and provide cover when required. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, Including COSHH and PPE.</li></ul>The Guinness Partnership have an outstanding benefits package to reward hard work and commitment to our values, this includes: <ul><li>Competitive salary of £25,845 per annum pro rata. </li><li>25 Days Holiday + Bank Holidays + option to buy Extra Holidays + Allowance increases with length of service.</li><li>Healthcare Cashback Plan.</li><li>Pension Contributions - up to 9% matching contributions.</li><li>3 x Life Assurance.</li><li>Cycle to Work Scheme.</li><li>Employee Assistance Programme which includes access to face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li><li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>Please note: A full drivers licence is required for this role. If this sounds like the role that you are looking for, we would love to hear from you, apply today! INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

About the role We are looking for a dynamic, motivated, and experienced professional to lead our team of Allocation Officers and help shape the fair, transparent and lawful allocation of social housing within the Council's framework. This is an exciting opportunity to play a key role within the Council's Housing Allocations Team. As a Housing Allocations Team Leader, you will be responsible for developing, updating and implementing clear, effective arrangements that support the delivery of a high-quality, customer-centred service. You will provide support to the Housing Allocations &amp; Quality Manager and your work will ensure the Council meets its statutory responsibilities while continually improving outcomes for residents. In this role, you will build and maintain strong working relationships with social housing landlords, ensuring the delivery of a compliant and efficient Housing Allocations Scheme that supports the Council's strategic objectives. As a Team Leader, you will inspire, guide and support your team to achieve service excellence. Your leadership will drive performance, promote best practice and contribute to positive, meaningful results for our communities. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to a Basic DBS certificate. What will you be doing? You will support the Housing Allocations and Quality Manager to deliver the housing allocations service, ensuring services are of a high quality, customer focused and comply with statutory requirements, the Council's policies and procedures and service standards. Ensure appropriate and prompt allocation of social/affordable housing available to the Council to meet its statutory duties in line with legislation, guidance and the Council's Housing Allocations Scheme. Responsible for the line management, supervision and performance of the Housing Allocations Officers, providing them with advice, guidance, support and training to enable them to deliver effective and outcome focused functions within the housing allocations service. Manage, motivate and lead the Housing Allocations team members to achieve service delivery and positive results. Monitor individual and team performance against key performance indicators (KPIs), including production of performance reports, provision of support and/or addressing performance issues where appropriate. Assist the Housing Allocations and Quality Manager to develop, coordinate and deliver the Council's Housing Allocations Scheme, including ongoing monitoring and review. About you <ul><li>Proven experience working within a housing allocations service, with extensive knowledge of Part 6 of the Housing Act 1996 (as amended), associated legislation, and relevant case law.</li><li>Demonstrable experience delivering a statutory housing service, ensuring accurate and timely legal advice and assistance is provided on housing and related matters to achieve positive customer outcomes.</li><li>A relevant qualification (e.g. HND or NVQ Level 4) or the ability to demonstrate equivalent professional competence. Chartered Institute of Housing (CIH) membership at Level 4 or above, or commitment to work towards this.</li><li>Substantial experience at team leader level (or equivalent) within a local authority, housing association, or voluntary sector organisation, including managing, mentoring, and supporting staff to deliver high-quality, compliant services.</li><li>Proven experience handling Stage 2 complaints, housing allocation appeals, and responding effectively to Councillor and Member of Parliament enquiries.</li></ul>Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> WEST0899 JDPS Housing Allocations Team Leader.pdf </li> </ul>

Housing Allocations Team Leader

Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council About the role This role is part of a high demanding frontline Housing Options Service that is responsible for providing timely housing advice to customers on a range of housing enquiries relating to preventing and relieving homelessness across West Northamptonshire This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? You will work collaboratively with households at risk of homelessness to remove any barriers to their rehousing, review and update their personalised housing plan and minimise any stay in temporary accommodation. You will assess if applicants are homeless, eligible for assistance, in priority need, and have a local connection with West Northamptonshire. Where appropriate, you will also consider if they are intentionally homeless. You will issue legally compliant letters, referencing relevant guidance and case-law, and detailing the reasons for your decision. About you You are a high achiever who relishes a challenge. You are aware of and can actively work with local support agencies, health, and social services to ensure that we have sustainable and strong outcomes for families and vulnerable adults. You have an organised approach to your work, making methodical and appropriate enquiries to confirm eligibility for housing assistance, homelessness, and priority need. To meet the requirements of this challenging and exciting role, you will: <ul><li>Be able to work in a fast-paced, demanding, front-line, people-focused service.</li><li>Have excellent negotiating and advocacy skills.</li><li>Have a strong understanding of the Homelessness Reduction Act and the duties it places on housing authorities.</li><li>Have previous experience of working in this or a similar role.</li><li>Be able to understand, interpret and apply statutory legislation and related case-law.</li><li>Be organised and methodical with an interest in housing and homelessness, a strong team ethos and a desire to make a positive difference.</li></ul>Want to know more or chat about our flexible and hybrid working? Please email our Housing Options Team Leader- <a href="mailto:Abigail.Showunmi@westnorthants.gov.uk" target="_blank">Abigail.Showunmi@westnorthants.gov.uk</a> About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents: <ul> <li> JD PS Housing Options Officer V2 AT.pdf </li> </ul>

Housing Options Officer

Permanent Ref: H7153 Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness? This is an exciting opportunity to work within the Homeless Prevention and Assessment Team within an innovative Strategic Housing Service. We are seeking a passionate individual with a drive for helping people to provide advice and assistance to people at risk of homelessness. The successful candidate will have excellent knowledge of Homelessness Legislation, oral and written communication skills, the ability to achieve defined performance targets and experience of working with a variety of households and client groups, including those who may be vulnerable or at risk. In this role, you would liaise with partners and other agencies to ensure applicants are able to make informed decisions and have access to the appropriate pathways and access routes into housing. You will need the ability to negotiate and identify innovate solutions to help customers reach suitable housing solutions and make determinations on Temporary Accommodation placements where necessary. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): TBC Salary range <ul><li>£39,889 - £41,848 per year</li></ul>

Homeless Prevention Officer

The vacancy Permanent Full time (37 hours per week) Do you want to make a difference in the Community as a Housing Officer? We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing as a Housing Officer: • Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt. • Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness. • Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service. • Conducting regular estate inspections, monitoring estate services, and completing fire safety checks. • Working closely with internal teams and external partners to provide a joined-up, holistic service to residents. • Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support. As a Housing Officer you'll have: • Previous experience in housing or tenancy management, ideally within a social housing setting. • A strong understanding of ASB legislation and best practice in case handling. • Proven ability to manage rent arrears and support financial wellbeing. • Excellent customer service skills with a resident-first approach. • Strong problem-solving, negotiation, and influencing skills. • Effective communication, time management, and organisational abilities. • Experience working collaboratively with internal and external stakeholders. Amongst what we offer you is: • A competitive salary of £35,500 per annum including car allowance • 28 days holiday PLUS Bank Holidays • A generous contributory pension scheme • Private health care • Free life assurance • Access to a wide range of wellbeing services and tools, including a digital gym • Opportunities for learning and development • Discounted gym membership • Retail discount scheme Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

About the role This role is critical and offers a unique opportunity to shape strategies and a policy framework and will be involved in a wide range of strategic and enabling activities. You will help lead on, create, deliver and monitor the Council's Housing strategies and ensure that homelessness and housing delivery are core elements to other housing related strategies. You will work with our internal planning and development teams and housing providers/developers to increase the delivery of new affordable homes to help meet the growing demand across West Northamptonshire. This will involve providing advice and negotiating the provision of new homes. You will ensure there is up-to-date research and information to enable informed decision making related to affordable housing. You will be key in furthering and developing partnerships with internal partners, delivery partners, developers, Registered Providers and other statutory and voluntary agencies in developing affordable housing, preventing homelessness to support the delivery of sustainable housing solutions across West Northamptonshire. What will you be doing? In this role, you will: <ul><li>Drive housing strategy and policy development.</li><li>Negotiate affordable housing through planning and viability assessments.</li><li>Lead innovative affordable housing delivery projects, including property acquisitions for homelessness prevention.</li><li>Build strong partnerships with developers, registered providers, Homes England, and local communities.</li><li>Secure funding and optimise resources to meet housing needs.</li></ul>About you Are you passionate about shaping housing strategy and delivering real outcomes for communities? We're looking for a dynamic housing professional to help deliver the strategic housing vision and the development and delivery of affordable housing across West Northamptonshire. What we're looking for: <ul><li>Proven experience in strategic housing, planning policy, or housing enabling.</li><li>Strong negotiation skills and understanding of development economics.</li><li>Ability to lead projects, influence stakeholders, and deliver results.</li><li>Knowledge of housing legislation, S106 agreements, and affordable housing delivery mechanisms.</li></ul>Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> Strategic Housing Officer JD .pdf </li> </ul>

Strategic Housing Officer

Scheme Manager Salary: £33,054 per annum + monthly attendance bonus Hours: 37.5 per week Location: Broxbourne Contract: Permanent Lead a team that changes lives. Are you passionate about creating opportunities for people experiencing homelessness to rebuild their lives? Do you have the leadership skills to empower a team and foster a positive, supportive environment? At Hightown, we are looking for a dedicated Scheme Manager to oversee our supported housing scheme in Broxbourne, providing accommodation for up to 20 single homeless individuals. About the Scheme Our approach is person-centred and focused on helping individuals move forward with confidence. Whether it's securing a new home, accessing vital resources, or improving wellbeing, you will play a key role in creating a safe, welcoming space where people feel valued and respected. What You Will Be Doing As Scheme Manager, you will: Lead and motivate a committed team to deliver high-quality support Ensure residents can access and maintain safe, secure housing Promote a positive workplace culture where everyone feels included and supported Work collaboratively with colleagues and external partners to achieve the best outcomes What We Are Looking For You will bring: An understanding of the challenges faced by homeless individuals Experience in a similar role Strong leadership and supervisory experience Confident IT and administrative skills A full UK Driving Licence If you're someone who cares deeply about making a difference and creating opportunities for others, we would love to hear from you. Why Join Hightown? We value our people and offer a generous benefits package, including: <ul><li>33 days annual leave (including bank holidays), rising to 35 with service</li><li>Annual performance bonus &amp; monthly attendance bonus</li><li>Comprehensive wellbeing support through the Five Ways to Wellbeing</li><li>Ongoing training and development to help you grow and thrive</li><li>Workplace pension &amp; life assurance (3x annual salary)</li></ul>At Hightown, we put people first. We are committed to building inclusive teams that deliver outstanding compassionate care to empower the lives of the people we support. We are proud to be an Equal Opportunities &amp; Disability Confident Employer. Ready to lead a team and make a lasting impact? Apply today and start your journey with Hightown. Salary range <ul><li>£33,054 per year</li></ul>

Scheme Manager

The vacancy Permanent, Full time Monday to Friday bpha is a forward-thinking housing association on a mission to build thriving communities where people can live happily in a home they can afford. We're proud of our team's commitment to quality, safety and customer experience- Do you have social housing and planned works experience? We are looking for a Senior Project Manager to lead our Asset Investment (Planned Works) team. About the role You'll lead the delivery of capital investment and refurbishment programmes across our housing stock, playing a critical role in our long-term asset strategy to ensure homes remain safe, modern and fit for the future. You'll be accountable for programmes being delivered safely, on time, within budget and in full regulatory and contractual compliance-while driving a customer-focused service that exceeds satisfaction targets. You'll foster strong contractor performance against defined KPIs, build effective stakeholder relationships, resolve issues promptly and use resident feedback and data insights to drive continuous improvement. What you'll be doing as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Lead SHEQ culture: Embed robust health, safety, environmental and quality standards across all planned works; ensure compliance with CDM 2015, British Standards, HSAW 1974, MHSWR and Section 20 consultations. Coordinate spot checks/site visits and maintain audit-ready evidence. [</li> <li>Manage &amp; develop the team: Set clear objectives, coach Project Managers/Officers, run regular 1:1s and appraisals, address performance issues, plan resourcing and succession, and maintain aligned policies/procedures.</li> <li>Deliver programmes: Define scopes, milestones and KPIs before works commence; supervise leaseholder and Party Wall consultations; keep documentation accurate and accessible; oversee asset management system updates and data integrity</li> <li>Procure &amp; administer contracts: Lead procurement in line with policy (Delta portal); chair contractor meetings; manage performance and KPIs; resolve issues professionally and promptly per contract condition.</li> <li>Own budgets &amp; forecasting: Collaborate with Property Services, Compliance, Asset Data and Finance to plan multi-year budgets; monitor spend and value for money; report forecasts and exceptions with corrective actions.</li> <li>Champion customer experience: Communicate upcoming programmes clearly, gather feedback on materials/quality/contractor performance, support Complaint Resolution and embed learning into future delivery.</li> <li>Uphold governance: Ensure GDPR, standing orders, financial regulations, policies and mandatory training compliance across the team.</li></ul>What we're looking for as a Senior Project Manager - Asset Investment / Planned Works (Social Housing): <ul> <li>Strong team leadership and people management skills.</li> <li>Construction background with sound knowledge of residential maintenance/refurbishment and contract administration.</li> <li>Health &amp; safety knowledge (e.g., asbestos, fire safety; CDM 2015</li> <li>Excellent stakeholder engagement, communication and problem-solving skills; equality &amp; diversity commitment.</li> <li>Proficient with MS Office and familiar with asset/housing management software; confident report writing (programme progress, H&amp;S, budget spend).</li></ul>Qualifications: <ul> <li>Degree level (or equivalent experience) essential.</li> <li>CIH Level 3 and RICS/CIOB desirable</li></ul>About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Senior Project Manager - Asset Investment / Planned Works (Social Housing)

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant for 37.5 hours per week based at Shenley Wood Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you. Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 37.5 hours per week (includes 1 weekend in 3) - must be flexible</li> <li>Salary: £26,806 (£13.71 per hour)</li> <li>Location: Shenley Wood Retirement Village, Chalkdell Drive, Milton Keynes, MK5 6GJ</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant will be: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Engaging, positive personality</li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues.</li> <li>Able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhnaced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Asssitance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. <ul> <li>Closing Date: 27th January 2026</li> <li>Interview Dates: 12th/13th February 2026</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant

C&amp;SH Scheme Manager - Seabrook Court About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Seabrook Court is a supported living service for adults with learning disabilities, offering 20 individual flats with a lounge, kitchen, bathroom, and bedroom for comfortable and private living. We provide 24-hour care, working various shifts to ensure continuous support. The people we support engage in a variety of day services and community-based activities, promoting independence, wellbeing, and personal development in a friendly and supportive environment. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration:Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support. A full UK driving licence and access to a vehicle is required. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

Scheme Manager - Litslade Farm About the role Are you passionate about making a difference and thrive in dynamic environments? Join us as an experienced Scheme Manager to review support plans, supervise staff, manage change, and bring creative ideas to enhance our service. Litslade Farm is a learning disability residential care home that supports 8 people with various complex needs. We support people who are Non-Verbal, require nutrition, hydration and medication via a PEG tube, diabetics who require insulin injections, stoma care, hoisting and full personal care. This is a fast-paced scheme that requires an enthusiastic and energetic individual to manage and thrive. The scheme offers 24-hour care with 7 AM staff and 7 PM staff and 4 waking night staff. Key Responsibilities: <ul><li>Empowerment and Support: Lead and inspire a dedicated team to support vulnerable people in achieving independence and fulfilling lives, collaborating with social workers and other professionals.</li><li>Collaboration: Liaise with external agencies to ensure a smooth and supportive journey for each young person.</li><li>Team Leadership: Manage and support a team of Support Workers and Waking Night Workers.</li><li>Operational Management: Oversee staff rotas, including organising annual leave and covering sickness.</li></ul>You will be responsible for managing the scheme rota, recruitment and induction of new staff. This role may also require managerial shifts covering the weekend where necessary to ensure full and consistent cover of all shifts. It is essential that you have strong IT skills, the ability to empower and lead a team of support staff to deliver exceptional care and support, a full UK driving licence and access to a vehicle. Who we are looking for We are keen to recruit an individual who shares and demonstrates our values, which are: <ul><li>Putting the people we support first</li><li>Treating people with respect, promoting independence and choice</li><li>Developing passionate and committed teams</li><li>Being cost effective without compromising standards or safety</li></ul>If you share our values, we would love you to work for us. The benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£33,054 pa for a 37.5 hour week</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Annual salary and cost of living review</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>If you share our values, we would love you to work for us. We are an Equal Opportunities &amp; Disability Confident Employer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage or severe multiple disadvantage to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So you will not only be managing the team who are supporting those experiencing homelessness and multiple disadvantage, but also supporting a small complex caseload yourself. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff Management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers On Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum performance against organisational objectives.</li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life-cycle in accordance with the organisation's People policies.</li><li>Provide a safe space for reflective practice.</li><li>Create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple-disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality assure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added-value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseload held by the team (support plans / risk assessments) , ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents.</li><li>External - Local Authority Commissioners and Housing Officers / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in an accommodation-based service, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Extensive travel across the UK will be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Supported Housing Manager

The Vacancy Are you passionate about creating safer, stronger communities? At Amplius, we're looking for a Community Safety Officer to deliver proactive and effective Anti-Social Behaviour (ASB) and Community Safety Services across our South region. (Biggleswade and surrounding areas) In this role, you'll protect our customers, communities and assets through prevention, early intervention, and robust case management whilst fostering collaborative working with customers, partners and internal stakeholders to build sustainable communities. Salary: £37,400 + £2,665 Car Allowance Contract: Permanent, Full Time Your week: 36.25 hours (Monday to Friday 9am - 5:15pm) Location: Hybrid with a weekly presence in our Milton Keynes office Snapshot of your role <ul> <li>Own a case load of ASB and community safety cases, ensuring timely, proportionate and legally compliant responses.</li></ul><ul> <li>Complete full case management, including proportionality assessments and preparation should any legal action be required.</li></ul><ul> <li>Understand and work towards regional performance against KPI's, service standards and customer satisfaction measures</li></ul><ul> <li>Build and maintain effective relationships with local statutory officers in a designated area.</li></ul><ul> <li>Attend multi-agency forums, for example MARAC and Community Safety Partnerships in person if possible.</li></ul><ul> <li>Engage with customers to gather intelligence, build trust, and co-produce local safety initiatives for more complex case management</li></ul><ul> <li>Ensure compliance with policies and procedures</li></ul><ul> <li>Maintain a detailed knowledge of anti-social behaviour best practice and legislation</li></ul><ul> <li>Champion a culture of safeguarding, inclusion, and customer empowerment.</li></ul>What we're looking for <ul> <li>CIH Level 3 - already achieved, working towards or willing to do so.</li></ul><ul> <li>Good knowledge and experience overseeing complex ASB &amp; Community Safety case management.</li></ul><ul> <li>Good knowledge of Tenancy Enforcement and / or the tools and powers of the ASB AND Crime and policing Act 2014</li></ul><ul> <li>Up to date knowledge of the regulatory environment</li></ul><ul> <li>Experience of building positive relationships with Local Authority partners and other key stakeholders</li></ul><ul> <li>Able to use housing systems effectively</li> <li>Ability to remain calm and focused under pressure, with the capacity to navigate complex challenges</li> <li>Able to travel around a large geographical area as required</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role. Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: Thursday 5th February 2026 Interviews: Thursday 12th February 2026 We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

16 Jobs in Bedfordshire, UK