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The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Jameson Gate in Edinburgh. Jameson Gate is an exclusive developments of 50 one and two bedroom retirements apartments for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. Salary: £21,490.34 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments. </li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner. </li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary. </li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate </li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners. </li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy. </li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment </li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full. </li> <li>Ensuring that all Health and Safety requirements are adhered to. </li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude. </li> <li>Extensive experience in a professional customer service orientated position. </li> <li>A professional approach with high quality standards. </li> <li>Thrives in a busy a varied role, where every day will be different. </li> <li>Be resilient and can problem solve effectively. </li> <li>An awareness of basic Health and Safety will be a distinct advantage. </li> <li>A good level of computer literacy including Microsoft Word and Outlook. </li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role. </li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. #LI-GP1 INDLP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Description Directorate: Place Job Title: Sheltered Housing Officer (2 posts) Salary: £37,815 - £43,083 per annum Grade: E Permanent Contract 37 Hours per Week The Sheltered Housing service is looking for proactive Officers who will work closely with services users over 50 years of age to provide housing related support and estate management. We are committed to providing a safe and secure living environment for our older residents in Thurrock. We require dedicated professionals who enjoy working with older people to make sure that they can live their lives to the full in an independent setting. You will need to be able to participate in the assessment of prospective service users, including the completion of needs and risk assessments, to complete property wellness check ins onsite and in the wider community, to regularly review plans, to maintain regular contact with service users, to consult with service users on issues relating to Sheltered Housing Services and to provide day to day tenancy management at the complexes. Thurrock has 29 Sheltered Housing Sites and each officer manages at least 2 sites. The role will include, tenancy management, Health and safety, visits to older people within the wider community as part of our Outreach service and engaging and facilitating activities on sites to encourage social inclusion. A knowledge or experience of housing and housing IT systems will be beneficial to the role. If you have a passion for this type of satisfying work, you may be the right person for us. A DBS Check at basic level will be required for this post. Advert Closing Date: Redeployment Only: 19th June 2025 Internal &amp; External Applications: 6th July 2025 Interview Date: TBC Please contact Sian McCarthy <a href="mailto:smccarthy@thurrock.gov.uk" target="_blank">smccarthy@thurrock.gov.uk</a> for more information about these posts. For full details on this and other vacancies in the Thurrock area and to apply online please go to: <a href="http://www.thurrock.gov.uk/jobs" target="_blank">www.thurrock.gov.uk/jobs</a> If you do not have Internet access, please call 0870 787 1176 (Mon-Fri, 8am-7pm or Sat, 9am - 2pm) Download Job Profile (PDF Document) About Us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council

Sheltered Housing Officer

Job Description Homeless Prevention Assistant - Housing Solutions Salary: £28,344 - £31,719 per annum Grade: C Permanent Contract 37 Hours per week Do you have passion and drive to help those currently faced with homelessness? Do you thrive in working in a challenging and fast-moving environment? Can you demonstrate a keen eye for detail and accurate record keeping? If so, we would love to hear from you. We are seeking an exceptional and committed individual to join us as a Homeless Prevention Assistant. The role is a varied and exciting opportunity to support the Temporary Accommodation Team within the Housing Solutions Service. Key Responsibilities: <ul> <li>Monitoring and processing all invoices/payments requested by the service.</li> <li>Being the first point of contact for our suppliers regarding all payment issues.</li> <li>Liaising closely with financial departments to ensure payments are made quickly and efficiently.</li> <li>Responsible for the daily administration and monitoring of various reports within the service.</li> <li>Supporting the various teams within the service with financial and administration tasks.</li> <li>To provide general administrative support to the Housing Solutions Service including undertaking word processing tasks such as letter and reports as required.</li> <li>To ensure that the date input into IT systems is accurate for the Council to report on Homelessness activity and effectively assist the government in its work to capture the true picture of homelessness and its impact on society.</li></ul>Skills and experience required: <ul> <li>Excellent communication skills, both written and verbal.</li> <li>Able to keep accurate and factual case notes and statistics.</li> <li>Able to prioritise workload and work on own initiative.</li> <li>Able to problem solve and find solutions.</li> <li>Able to organise and undertake administrative tasks within a deadline.</li> <li>Experience of working within a financial setting, processing invoices and making payments.</li></ul>Please contact Tracy Reid, Rehousing Manager at <a href="mailto:treid@thurrock.gov.uk" target="_blank">treid@thurrock.gov.uk</a> if you require any further information regarding the post. Closing Dates: Redeployment Only: 19th June 2025 Internal &amp; External Applications: 6th July 2025 Interview Date: To be confirmed To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) About Us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council

Homeless Prevention Assistant

About The Service Homeless Advice Officer based at the Housing Options Service. The Housing Options Service provides advice and assistance to those who are in housing need in Cardiff. About the job An exciting opportunity has arisen for a committed individual to work with the Housing Options Service. The key objective will be to provide support to the Housing Options Service who provide help to clients who are homeless or at risk of becoming homeless. The post holder will be required to undertake a variety of jobs within the service including assisting the role of the Housing Officers by providing advice and assistance at first point of contact, with a view to progressing homeless assistance to vulnerable clients. This will include processing homeless applications, providing advice and assistance, answering queries, and providing homeless administrative support to the role of the Housing Officer. What We Are Looking For From You The post holder will be expected to have excellent communication and team working skills, have the ability to self-motivate, and manage their time effectively in a very busy and challenging environment. Experience of working with the public will be an advantage. Additional information This post is subject to Detailed Checks by the Disclosure and Barring Service. This post is suitable for sharing. Applications are welcome in Welsh and English. Welsh applications will not be treated less favorably than English applications. Internal candidates who wish to apply for this post on secondment should obtain permission before applying by completing form SEC1 (4.C.081). Only the following can approve applications: the relevant Director / Assistant Director / Chief Officer or Senior Nominated Officer, who is not on a scale lower than PG2, or, in the case of school staff, the Headteacher / Governing Body. The interview process for this role will be conducted on a virtual basis using an appropriate online platform. If you have any concerns about your ability to take part in a virtual interview process, or would like to have an informal chat about this role before applying, please contact Fred Jones on 02920 570 750. The Council does not accept CVs. When completing the supporting information section on your application, make sure you refer to the below on our website: Important information that needs to be read in order to complete your application:- <ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul> Additional Information:- <ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description &amp; Person Specification </li> </ul>

HOMELESS ADVICE OFFICER

The Vacancy Are you passionate about delivering the highest standards in health and safety while making a real difference to people's lives and communities? We're looking for a talented, passionate, and people-focused Health and Safety Manager to support our Specialist and Supported Housing and Neighbourhoods teams in delivering a best-in-class safety service and culture. Our diverse portfolio includes over 50,000 homes, stretching from Hereford in the west to Lincolnshire in the east of the Midlands, as well as a range of housing schemes and new build developments. What you'll be doing: In this exciting new role, you'll report to the Head of Occupational Health and Safety and work closely with frontline Housing, Neighbourhoods, and Specialist and Supported Housing teams. You'll be part of a high-profile, high-performing Health and Safety team, working alongside our general, specialist and supported housing scheme line managers, team leaders, and scheme managers to deliver the highest standards of health and safety and promote safe working practices and environments. You'll provide expert guidance on all aspects of operational health and safety, including establishing safe systems of work, delivering training and coaching, leading health and safety initiatives, conducting inspections, and managing incident prevention and investigations. You'll also monitor compliance through audits, oversee safety communications and reporting systems, support the delivery of training, and collaborate with colleagues at all levels to promote a proactive and positive safety culture aligned with Platform's health, safety, and wellbeing agenda. Why Join Us? We're committed to delivering best in class health and safety by embracing innovation, best practices and collaborative working. Join us to create safer homes, build strong partnerships with contractors, customers, and communities, and grow your career in a dynamic, supportive organisation. Some things we need from you: <ul> <li>NEBOSH General Certificate in Occupational Health and Safety.</li></ul><ul> <li>Membership of IOSH (TechIOSH or CertIOSH)</li></ul><ul> <li>Demonstrable experience of supporting diverse health and safety activities and risks - especially within a specialist and/or general housing environment.</li></ul><ul> <li>Experience of undertaking health and safety investigations making recommendations for improvements</li></ul><ul> <li>Experience of delivering health and safety solutions within social housing or healthcare environment is considered desirable</li></ul><ul> <li>Experience of lone working and personal safety risks and solutions.</li></ul><ul> <li>Experience of positively changing culture through coaching and mentoring at all levels within an organisation along with a focus on continuous improvement to maintain a positive H&amp;S culture</li></ul><ul> <li>Experience of supporting and maintaining externally audited management standards such as ISO45001 and ISO14001 is considered desirable</li></ul>While this role is home-based, you'll regularly travel to Group offices and other locations to conduct inspections, site checks, and toolbox talks as needed. Some of the great benefits we can offer you: <ul> <li>Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave</li></ul><ul> <li>Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave</li></ul><ul> <li>Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts</li></ul><ul> <li>Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more</li></ul><ul> <li>Pension scheme with minimum employee contributions of up to 3% and Platform will contribute up to 12% (inclusive of life assurance and dependent on employee contributions)</li></ul><ul> <li>Learning and Development opportunities</li></ul><ul> <li>Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers</li></ul>How to apply: If this sounds like the role for you simply click "apply now" to complete an online application and upload your current CV. For more details about the role, please refer to the attached job description or if you have any questions, feel free to contact us at <a href="mailto:recruitment@platformhg.com" target="_blank">recruitment@platformhg.com</a> Interviews: We aim to conduct the first-stage interviews via Microsoft Teams, with final stage interviews to be held in person during the week of 14th July 25. The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Health and Safety Manager, Specialist & Supported Housing, Neighbourhoods

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction At Lewisham Council, we believe in building on potential. As a Home Ownership Officer, your ability to proactively manage a variety of Right to Buy and home ownership functions within procedural &amp; legislative deadlines could have a real impact on people's lives. We aim to provide a better experience and more opportunities for residents, communities - and the dedicated people who join our growing team. What's the role? As a Home Ownership Officer, you will be responsible for providing a high quality, customer focused and responsive service to Lewisham Homes homeowners. If successful, the main duties of your role will be: • Proactively manage a variety of RTB and home ownership functions within procedural &amp; legislative deadlines and keep up to date with relevant legislation and good practice issues relating to the role. • Build good working relationships with the local Tenant and Residents' Associations. Attend court of hours meetings as required. • Respond to correspondence and complaints and provide drafts for member's enquiries and take legal action as necessary (attend court and tribunals as required). • Investigate complex cases, work collaboratively with other departments, partners and stakeholders to ensure multi agency responses to complex cases and carry out home / estate visits / inspections in a lone working capacity as required. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>What we're looking for You are flexible and have excellent peoples' skills. You will have an eye for accuracy and attention to detail. You will be keen to resolve enquiries and have good collaboration skills liaising with residents and other areas of the business. You are proactive and have experience of managing leasehold issues as well as having great people skills. Location The job is primarily based in Laurence House, 1 Catford Road, London SE6 4RU, but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact: Glenda Omogbai - <a href="mailto:HOS@lewisham.gov.uk" target="_blank">HOS@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £39,150 - £40,344 per annum (SO1) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

Home Ownership Officer

Your role We are currently hiring Housing Support Workers to join our inspiring and friendly Somerset Additional Housing Service Team, Wells - Somerset. Rethink Mental Illness are an organisation whose common purpose is to help those who are severely impacted by mental illness. Our Keward and Burcott housing services offer a supportive environment that fosters independence and recovery. We help individuals maintain their tenancy while providing access to social activities, education, employment, and training. These services support those at risk of losing or not accessing housing due to mental health issues, vulnerability, or housing-related challenges. How you will make a difference as a Housing Support Worker: <ul> <li>Working with an allocation of tenants, you will provide a robust, intensive housing management service. Supporting vulnerable individuals who experience mental ill health in promoting independence and empowering sustainment of tenancies. </li> <li>You will be required to assess the needs and risks of tenants and work in a person centred and personalised manner in order to enable individuals to sustain their tenancy. </li> <li>The role involves tenancy sign ups and property re-lets, processing referrals, day to day running of a service, and health and safety of the schemes we manage. </li></ul>Essential skills and experience required for this role: <ul> <li>I have experience of providing support to people with a mental illness in a comparable role, preferably in a housing environment. </li> <li>I have excellent administration, organisation and planning skills. </li> <li>I am competent in the use of IT systems including Microsoft applications, email and internet. </li> <li>I have a good understanding of tenancy/housing management practice, lettings procedures, relevant legislation and current issues within the housing sector.</li> <li>I have a good understanding of Welfare Benefits, Housing Benefit and Universal Credit.</li></ul>Who we are? We're Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: "A better life for everyone severely affected by mental illness." It is an exciting time to join our growing charity. We are on a transformation journey, one that supports the delivery of the organisation strategy - delivering Communities that Care. Supporting employees, managers and leaders through this change is a key priority for the People function. Just like its key that we attract diverse people to come and work for us. Diversity, Equity, Inclusion Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we're working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter. We aim for our workforce to reflect the diversity of the communities we serve; for those who work for us to feel heard, valued and feel they belong; and for our work to help tackle wider mental health inequalities. We therefore actively encourage and welcome applications from everyone, including applicants with lived experience of mental illness, those who are Lesbian, Gay, Bisexual, Transgender, Queer or Questioning, Intersex, Asexual and any other gender identity not expressed here (LGBTQIA+); people who are neurodiverse, have a health condition, or a disability or hidden disability and people from an ethnically diverse background - regardless of your age, religious or spiritual belief, sexual orientation, marital status, veteran status, pregnancy, political view or socio-economic status. Becoming a truly anti-racist organisation We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation. You can read more about our progress here. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications. Please see further details on our Website You can also follow us on Facebook / Twitter / Instagram and LinkedIn to find out more about the work we do! If you have any questions about the position, please contact <a href="mailto:-recruitment@rethink.org" target="_blank">-recruitment@rethink.org</a> IND1 Our Charity Our work to achieve this is guided by seven core values: <ul> <li>Commitment</li> <li>Equity</li> <li>Expertise</li> <li>Hope</li> <li>Openness</li> <li>Passion</li> <li>Understanding</li></ul>What do we value? Passion We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness. Commitment We work tirelessly to provide support for everyone severely affected by mental illness. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. Hope We offer hope of a better quality of life for all those severely affected by mental illness. Expertise We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness. Understanding People who are severely affected by mental illness are at the heart of everything we do in our organisation - our membership, our governance and our workforce. Equity We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all. Openness We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness. What will you receive? You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses. You will also receive: Employer funded pension Flexible working Life assurance Employee Assistance Programme Eyecare vouchers up to £55 towards the cost of new glasses or lenses Training opportunities e-learning courses &amp; much more Annual leave 25 days rising to 30, plus bank holidays Rethink day 1 day's additional leave (pro rata) on your Birthday PULSE Reward, Benefits and Recognition Platform Employee Assistance Programme Rethink day 1 day's additional leave (pro rata) on your Birthday For the full list, see our website here. Our colleagues say "From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on." "Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help." "I've previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I've ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people's lives." "It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference". Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Housing Support Worker

Job description Post Ref: CC459 Please note: Internal at risk or redeployee applicants will be seen in the first instance. We are looking for an individual who is passionate, capable, and client-focused to join the Refuge Team based in Calderdale. The Refuge aims to help women and children fleeing domestic abuse by providing them with temporary accommodation and assisting clients to secure and move into their own accommodation, supporting them in a holistic and trauma informed way and building partnerships with external agencies. You will have previous experience of working with vulnerable people in a support environment, with an understanding of the different forms of Domestic Abuse and respond in a way that makes survivors feel heard and understood. You will be able to demonstrate that you have a good understanding of professional boundaries, safeguarding, risk assessment, and confidentiality. Ability to speak fluent in Urdu/Punjabi is essential for the role. Must hold a full UK driving licence and have access to a vehicle for work purposes. For further details, please refer to the role profile. The offices are based outside of central Halifax. If you would like to discuss the role, hours of work or location in more detail, please contact Sarah Battle on 07813 354867. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff to share this commitment. Applicants to posts that are exempt from the Rehabilitation of Offenders Act will require a DBS from the Disclosure and Barring Service before the appointment is confirmed. Closing Date: Thursday 3rd July 2025 Interview Date: Thursday 10th July 2025 We may utilise digital interview methods. As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities for both full and part time staff. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised before being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub .

Domestic Abuse Housing Support Worker (Urdu & Punjabi Language Skills)

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Weekend Support Worker (Supported Housing) Salary: £8.075 per year (full-time equivalent £25,235) Hours: 12 hours per week Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Standard working days are Saturday and Sunday</li></ul>The Role: As a Weekend Support Worker, you'll be providing vital support to individuals with a history of rough sleeping and complex needs. Based across four properties, you'll help residents maintain their tenancies and work towards greater independence. This is a hands-on, person-centred role where you'll build strong, trusting relationships and support clients in a meaningful and consistent way. Working in close partnership with the weekday Support Worker, you'll ensure continuity of care and play a key part in each individual's journey toward a more stable future. What You'll Be Doing: <ul><li>Empowering clients with diverse and complex needs</li><li>Championing a strength-based, trauma-informed approach</li><li>Building strong partnerships with local agencies</li><li>Keeping client records accurate, clear, and up to date</li><li>Tracking referrals into the service</li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities What We're Looking For: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly reflective practice sessions from objective, external facilitators </li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Weekend Support Worker (Supported Housing)

At Beam, you get to do work that matters for the world. We're solving the world's toughest social problems with an incredible team, tech and AI. And we're growing fast It's not easy. Nothing worth doing ever is. But we take care of everyone who works here, from coaching and personal budgets to competitive pay. You'll be joining a company that's having a huge positive impact, with a high-performance culture where you can grow our business, enjoy your career and rapidly progress. About the role We're looking for a Housing Caseworker to transform the lives of disadvantaged people by supporting them into stable jobs and homes. You'll be joining a team of values-driven and creative caseworkers while being individually responsible for supporting a caseload of people referred to Beam - our "members". After an immersive training period, you'll help our members to picture a brighter future before guiding them through concrete steps to achieve their goals. That means everything from teaching critical skills - like CV writing or house hunting - to coaching and developing vital levels of self-confidence. Check out 'A day in the life' of a Caseworker on Instagram here and here ! As a Housing Caseworker at Beam, you will have the opportunity to support people into independence - this could be through securing a home or by helping them build on critical skills like IT, self-confidence and more, all the while leveraging your strengths and building innovative solutions to better support our members every step of the way. You'll be <ul> <li>Crafting personalised action plans - to support people into stable homes.</li> <li>Supporting vulnerable individuals - using our AI-powered caseworker technology and your excellent caseworker skills to empower members to reach their goals.</li> <li>Working towards targets - ensuring measurable progress and impact in the lives of our members through secured homes and more.</li> <li>Harnessing technology to amplify your impact - Homelessness is on the rise and we're supporting more people than ever before - you'll learn to harness platforms like G-Suite and AI tools to increase efficiencies and ultimately better support your members.</li> <li>Running remote and in-person meetings - you'll often be supporting your members in-person which might require some travel (up to several times per week).</li> <li>Wearing your problem-solving hat - the people we support have unique barriers and you'll regularly research and find creative ways to overcome them and hunt down the best opportunities for progression.</li> </ul>You are <ul> <li>Compassionate - you'll need to be equipped with strong listening skills, genuine compassion and a super positive attitude to support members navigating very challenging times.</li> <li>Confident and have strong communication skills - you'll set boundaries and clearly communicate with a diverse group of people, from members and landlords to internal stakeholders and our government partners.</li> <li>Adaptable and resilient - you're someone who's energised by ever-changing and fast-paced environments.</li> <li>An 'ideas person' - changing lives is not easy, and you're someone who loves hard challenge driven to find new and better ways of doing things.</li> <li>Experienced multitasker - you'll need to be comfortable managing numerous cases simultaneously, ensuring progress for each individual.</li> <li>Respect for data-driven decision-making - alongside your humanity, you'll appreciate the importance of acting on data.</li> </ul>Our benefits <ul> <li>Salary range of £29-36k London-based, or £27-33k remote-based (dependent on experience - we'll have an open discussion).</li> <li>Generous EMI-qualifying share options.</li> <li>Access to therapy, coaching, classes &amp; content - powered by Oliva .</li> <li>1:1 workplace coaching with More Happi.</li> <li>Your own financial well-being coach, through Bippit.</li> <li>Generous Holiday - 25 days 3 additional days over the Christmas period + bank holidays.</li> <li>Work remotely up to 6 weeks a year.</li> <li>Eligible for 6 weeks sabbatical after 3 years in service.</li> <li>Nursery scheme through Gogeta.</li> <li>Healthcare cover through Benenden Health.</li> <li>Enhanced parental leave: Primary Caregiver leave 18 weeks and Secondary Caregiver leave 4 weeks.</li> <li>£200 WellBeam budget for activities enhancing wellbeing and professional development.</li> <li>Regular team talks from leading UK tech entrepreneurs.</li> <li>Annual membership to Shoreditch Exchange gym.</li> <li>Pension scheme where we contribute 3% of your salary and you contribute 5%.</li> <li>Free subscription to Calm meditation app.</li> <li>Discounted bike and accessories with Cyclescheme, and tech products with Techscheme.</li> </ul>Application process We have a 4-stage interview process, giving you plenty of time to learn about Beam while we get to know you. <ol> <li>30-minute video call with a member of our team.</li> <li>Timed scenario-based tasks, giving you a better sense of the role.</li> <li>Role-play discussions with members of the team.</li> <li>Final interview with one of our Senior Leadership Team.</li> </ol> Please note: <ul> <li>We have a 6-month wait period before you can re-apply for this role.</li> <li>Unfortunately, we are unable to provide visa sponsorship to candidates.</li> </ul>Feeling excited? Start your journey to a more impactful career today. We're excited to hear from you! Department Operations Locations Beam HQ Remote status Hybrid

Housing Caseworker

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Homeless Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Where: Lewisham Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Allowance: £4,133.14 Inner London Weighting pro rata Contract Type: Fixed Term until 31st March 2026 Responsibilities About the role: <ul><li>Establish effective communication and referral pathways those individuals who are homeless and in contact with other health and care agencies</li><li>Attend relevant multi-disciplinary team meetings supporting links to health and social care services, peer support networks, community assets and mutual aid </li></ul><ul><li>Coordinate the transfer of any accommodated out of area individual</li><li>Increase and enhance partnership working with primary care, mental health services, housing and other voluntary organisations who are supporting rough sleepers</li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Prior knowledge and experience of working with people who are homeless, sleeping rough or sofa surfing</li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Experience of engaging with a wide variety of individuals with a variety of backgrounds and needs </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme </li></ul>Please read attached Job Description for a more detailed out line of responsibilities and Person Specifications If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Inner London Weighting (£4,133.14) Closing Date 20/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Natalie Campbell | <a href="mailto:natalie.campbell@cgl.org.uk" target="_blank">natalie.campbell@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Homeless Recovery Coordinator

Housing Manager Harlow and Hertford - working from home and within the patch Permanent, full time (37.5hrs) Salary circa £35,000 per annum (up to £38,000 depending on experience) plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in the Central Region, covering Harlow and Hertford. You'll be our face-to-face customer support to our estates, ensuring we provide safe homes and communities where people choose to live. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. </li> <li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li> <li> Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods. </li> <li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li> <li> Managing our voids process including liaising with local authorities. </li> <li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li> </ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul> <li> You are experienced in the housing sector and understand housing management, housing law and the impact of anti social behaviour. </li> <li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li> <li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li> <li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li> <li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li> <li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li> </ul> Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> This is a hybrid role and in an average week, you'll spend a few days working from our community patches of Harlow, and Hertford. </li> <li> Although you'll spend time in our neighbourhoods, we do get together regularly, meeting at our Bishops Stortford Office monthly, and working from home catching up on admin. </li> <li> There may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview </li> <li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li> <li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li> <li> You'll need a Standard DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> 34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too! </li> <li> Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more. </li> <li> Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us. </li> <li> We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us! </li> <li> Colleagues really matters to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> <li> Explore our benefits in detail on our website. </li> </ul> Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Manager

We are hiring a Support Worker role at Target Housing to join our team Locations: Hull Job Type: Full-Time, permanent Application Deadline: 7th July 2025 Roles we have available <ul><li>Hull AST Support worker</li></ul>About us Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society. In a typical week... You will be allocated a caseload of clients who you will support for the agreed contractual hours. We have offices in each area where you can collaborate with other colleagues and managers. You can discuss your client needs and issues as support for yourself and others. Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break. We offer A starting salary of £25,715, after a full 1 years' service this will rise to £27,025 and further years' service, this will rise to £27,995. You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:bella.crane@targethousing.org.uk" target="_blank">bella.crane@targethousing.org.uk</a> and /or <a href="mailto:donna.mcguiness@targethousing.org.uk" target="_blank">donna.mcguiness@targethousing.org.uk</a> Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks JOB DESCRIPTION Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 07/0/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

Job description Full Time, Permanent Location: Based at 100 Temple Street &amp; home working by agreement. Are you passionate about housing and homelessness issues? We are looking for an enthusiastic individual to join our friendly team who is interested in homelessness issues, has good IT, liaison and co-ordination skills, and ideally, experience in working with referral or placement accommodation registers. The focus of this role is to help improve the interface and communication between commissioned temporary accommodation, support services for homeless households and the referral routes/operational aspects of our Housing Support Register. Based within Housing Options, you will work closely with members of the Commissioning and Contracts team &amp; the team that administers the Housing Support Register and other key stakeholders. You will also assist in working collectively to create more fluid, efficient and outcome focused processes to ensure that data inputting is accurate. If you are interested in helping create a better experience for homeless clients and are engaged and solution-focused, we would like to hear from you. The work is varied and in a typical week you might visit a commissioned provider to discuss possible improvements to how sensitive client information is recorded and shared, run a training session for new users of the Housing Support Register, clarify with operational colleagues on commissioning intentions in terms of referrals to a particular service and look at technical solutions to improving how rough sleeper information can be analysed. You should be very confident working with spreadsheets and placement data, have good written and verbal communication and to compliment your training skills. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Want to know more? Please email Katie McLoughlin or Hywel Caddy: <a href="mailto:katie.mcloughlin@bristol.gov.uk" target="_blank">katie.mcloughlin@bristol.gov.uk</a> , <a href="mailto:hywel.caddy@bristol.gov.uk" target="_blank">hywel.caddy@bristol.gov.uk</a> At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

Housing Support Register Co-ordinator (Distinct Pathways)

The role This Role: Neighbourhood Manager known internally as Woking PFI Neighbourhood Manager Salary Range: £44,612 - £46,960 dependent upon experience Full Time Permanent Post based on 37.5hrs per week - Fully office based MTVH are recruiting for a highly skilled and experienced Housing Manager to be employed on a full-time permanent office-based role, to lead on the delivery of an enhanced housing management service. This role manages a Neighbourhood Officer who in turn supports the Neighbourhood Manager in the delivery and monitoring of all housing management related services and delivery of KPI's as directed by the Head of Service. We are looking for a natural leader with a passion for community and operational excellence. Do you thrive in a fast-paced environment where no two days are the same? If so, we want you to join our team at our Woking PFI scheme. This role involves working closely with residents, local partners, and internal teams to address community issues, improve housing services and enhance the quality of life for residents. This is a fast-paced, customer-facing management role that requires strong housing and property management expertise. What you'll need to succeed :<ul><li>Excellent leadership skills and significant experience &amp; knowledge in the delivery of a housing management &amp; repairs service.</li><li>Excellent knowledge of the Regulator of Social Housing requirements upon housing providers</li><li>Excellent knowledge of housing legislation across all tenues</li><li>Excellent knowledge of tenant satisfaction measurement</li><li>Understanding of PFI contracts</li><li>Experience of working in housing in a tenure blind setting</li><li>Experience of dealing with customers presenting with complex needs</li><li>Experience of contract management and holding contractors to account</li><li>Possess high levels of attention to detail and accuracy in writing and numeracy</li><li>Experience of working with internal &amp; external stakeholders</li><li>Significant experience of budget management</li><li>Excellent leadership skills and the ability to manage a varied and a very diverse &amp; demanding workload</li><li>Experience &amp; skills to use IT systems to deliver innovative services and ensure customer interactions are captured accordingly</li><li>Be an innovative self-starter who isn't afraid of challenge</li><li>Experience of managing &amp; reporting on projects against agreed targets.</li><li>Be willing to work flexible hours as required</li></ul> What you will be doing: <ul><li>Acting as the primary point of contact for residents within the neighbourhood.</li><li>Managing and monitoring housing services, including tenancy management, estate inspections, and anti-social behaviour cases.</li><li>Building strong relationships with residents, community groups, and local stakeholders to foster community engagement and empowerment.</li><li>Coordinating with internal departments (repairs, lettings, income, compliance etc.) to ensure a seamless service delivery.</li><li>Leading neighbourhood improvement initiatives and community development projects.</li><li>Monitoring and reporting on neighbourhood performance indicators, including resident satisfaction and service outcomes.</li><li>Responding to complaints and enquiries in a timely and professional manner.</li><li>Ensuring compliance with health and safety, safeguarding, and equality and diversity policies.</li></ul> Desirable <ul><li>Supervisory/Staff Management</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete a Basic level background check with the Disclosure and Barring service once an offer of employment is made. Interview Diary Date: 29/07/2025 to be conducted at Premier House, 52 London Road, Twickenham, TW1 3RP Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Neighbourhood Manager

Job Description Salary range: £40,755 - £43,299 (pro rata) p.a. inc. London weighting Contract: Fixed term - until 31 March 2026 (with the possibility of an extension) Hours of work: 36 hours per week Location: Civic centre and other locations from time to time A Rewarding Opportunity... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post Are you passionate about empowering communities and making a real difference in people's lives? Brent Council is looking for a dynamic and motivated Community Engagement Officer to join our Community Engagement team. In this exciting role, you'll lead and support a wide range of community engagement and consultation initiatives across one of London's most diverse boroughs. From organising Brent Connect Meetings to promoting resident participation through the Go Vocal platform, you'll be at the heart of shaping how we connect with our communities. Key Responsibilities include to: <ul> <li>Deliver inclusive and high-quality engagement activities across the borough.</li> <li>Organise and manage community events, including logistics and promotion.</li> <li>Support and guide council teams in delivering meaningful consultations.</li> <li>Promote and monitor participation in council grant programmes.</li> <li>Act as a key liaison with community groups and voluntary organisations.</li> <li>Collect and analyse data to showcase the impact of engagement work.</li></ul>The Person We are looking for someone with proven experience in community engagement, outreach, or public consultation. You will have the ability to work flexibly, including evenings and weekends and strong organisational and communication skills. You will also be a collaborative team player with a passion for diversity and inclusion and be confident in using digital tools and platforms like Microsoft Office and MS Teams. Closing date: 8 July 2025 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us on <a href="mailto:recruitment@brent.gov.uk" target="_blank">recruitment@brent.gov.uk</a> Job Description

Community Engagement Officer

Company Description United Living is growing. Fast. With a strong contract pipeline and ambitious plans ahead, we're building capability right across the business - and L&amp;D is at the heart of it. We're looking for a highly organised and motivated Learning &amp; Development Advisor to join our Group L&amp;D team. In this role, you'll support learning activities across Central Services and the wider Group, ensuring we have the right training, systems and processes in place to support both compliance and colleague development. Job Description <ul><li>Coordinate and schedule a variety of training across the business, including compliance, SHEQ, leadership, and talent development.</li></ul><ul><li>Support the delivery and administration of our PDR (performance development review) process, including system updates, user guides, and reporting.</li></ul><ul><li>Maintain accurate training data and produce regular reports for senior leadership and business reviews.</li></ul><ul><li>Work closely with colleagues across HR, Early Careers and business MDs to ensure effective delivery of L&amp;D initiatives.</li></ul><ul><li>Support our L&amp;D systems - becoming a super-user of platforms such as our LMS, training matrices and PDR systems.</li></ul><ul><li>Provide general L&amp;D administration support, including supplier coordination, invoice processing, and CITB grant applications.</li></ul><ul><li>Acting as central L&amp;D contact, partnering with pillar HRBPs and operational leaders to support the logistics of delivering impactful development initiatives - including the next phase of the Leadership &amp; Management programme</li></ul><ul><li>Ensuring strong governance and continuous improvement of the PDR process across all pillars</li><li>Reporting on L&amp;D effectiveness and engagement to drive data-informed decisions and foster a culture of continuous learning</li><li>Supporting with talent development, succession planning and activation of high-potential individuals</li></ul>Qualifications <ul><li>Previous experience in an L&amp;D role (ideally within a fast-paced or regulated environment).</li></ul><ul><li>Confident using learning systems (LMS, appraisal platforms, training databases).</li></ul><ul><li>Strong Excel, Word and PowerPoint skills.</li></ul><ul><li>Excellent communication and stakeholder engagement skills.</li></ul><ul><li>Highly organised, able to juggle multiple priorities and maintain attention to detail.</li></ul>Additional Information At United Living, we value capability, pace and collaboration - this is a great opportunity to build your career in a growing group with a wide range of future development opportunities.

Learning and Development Advisor

Job Description Job Title: Community Engagement Officer Contract Type: Permanent Salary: £31,931 (£35,123 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week, full time Working Pattern: Monday to Friday, Hybrid Location: West Bromwich, Sandwell PFI If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Community Engagement Officer You will lead and manage the delivery of a quality, effective service to customers across the two PFI estates, driving continuous improvement. You will build strong operational relationships with both internal and external stakeholders to maximise the number of customers who know about the support and opportunities that are available, as well as building strong strategic partnerships with external stakeholders to secure opportunities for our customers. About you We are looking for someone who <ul> <li>Degree in Community Development, Social Work, Housing Management or related field</li> <li>Minimum 3 years' experience in community engagement or resident involvement</li> <li>Experience in stakeholder management and partnership working</li> <li>Ability to work with diverse communities and stakeholders</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered. Role Profile Resident Engagement &amp; Community Development <ul> <li>Develop and implement resident engagement strategies aligned with PFI contract requirements and key performance indicators. Ensure KPIs are met from the Output Specification of each contract to ensure no financial penalties are incurred.</li> <li>Organise and facilitate resident meetings, focus groups, and community events to encourage active participation in housing management decisions. Including organise, facilitate and record outcomes of customer meetings and events.</li> <li>Establish and support resident associations and community groups.</li> <li>Create and maintain effective communication channels between residents and various stakeholders involved in the PFI scheme</li> <li>Identify new methods of engaging with new and existing customers considering the use of emerging technology.</li> <li>Produce clear, accurate information and materials for colleagues for their use when engaging with customers and encouraging participation in the Customer Panel.</li> <li>Develop and maintain an up-to-date register of vulnerable tenants within the community, ensuring accurate and confidential records are kept. Conduct regular home visits to assess their well-being, identify any emerging needs, and provide ongoing support. Actively signpost vulnerable tenants to relevant support agencies, services, and resources to address their needs effectively. Build and maintain strong partnerships with external organisations, such as social services, healthcare providers, and charities, to ensure tenants receive timely assistance. </li> <li>Oversee the day-to-day management of the community bungalow, ensuring it is a safe, welcoming, and inclusive space for all ages. Plan, coordinate, and promote a diverse range of activities and events that cater to the needs and interests of the entire community, fostering engagement and participation. </li> <li>Providing outreach and brokerage with young people including those currently in low-paid employment, to promote access to training and progression opportunities</li> <li>Manage the aids and adaptation budget, ensuring accurate allocation and expenditure tracking, while overseeing the end-to-end process of tenant applications, including assessment, approval, and implementation of necessary adaptations to meet their needs.</li> <li>Oversee the Elderly Garden Scheme, including budget management, coordination of gardening services, and ensuring timely delivery of support to elderly tenants to maintain safe and accessible outdoor spaces.</li> <li>Oversee the management of vulnerable tenants in a high-rise block, understanding the unique complexities of their needs, and conduct regular visits to ensure their safety, well-being, and access to necessary support services.</li></ul>Stakeholder Management <ul> <li>Liaise between residents, The PFI team, asset management contractors, and local authority partners and stakeholders. Coordinate with the asset teams and contractors to ensure resident feedback is incorporated into service delivery.</li> <li>Prepare and present regular reports on community engagement activities and outcomes to PFI contract managers and stakeholders. </li> <li>Build and maintain strong relationships with local community organisations, council services, and support services</li> <li>Regularly review and update the Terms of Reference (ToR) for scrutiny meetings to ensure they remain aligned with organisational goals, community needs, regulatory and contractual requirements. Monitor compliance with the ToR during meetings and ensure all objectives are being met. </li> <li>Produce clear, accurate information and materials for PFI colleagues for their use when engaging with customers and encouraging participation in the Customer Panel. </li> <li>Support Front Line Colleagues in engaging with local customer groups, acting as a Centre of Excellence, providing advice on constitutional issues and effective scrutiny and funding applications. </li> <li>Promote opportunities for customers to engage with and be involved in key decision making through Customer Panels/ The Neighbourhood Monitoring Panel and other meetings and events, including via digital channels, ensuring they have the appropriate skills and opportunities to evaluate, scrutinise and shape service delivery. </li> <li>Work with customers to minimise and resolve issues and complaints, liaising with the Project Team to resolve escalated complaints as required. </li> <li>Develop links with partner organisations, colleges, adult education centres and other training services to promote training programmes for customers</li> <li>Champion the customer and lead by example, role modelling our Riverside values, to create a strong customer focused culture</li></ul>Service Improvement <ul> <li>Monitor and evaluate resident satisfaction levels through surveys and feedback mechanisms</li> <li>Identify areas for service improvement through resident consultation and feedback analysis</li> <li>Develop action plans to address identified issues and implement solutions within PFI contractual frameworks</li> <li>Ensure compliance with PFI contract requirements regarding resident engagement and satisfaction</li> <li>Prepare and present a comprehensive annual report detailing the outcomes, achievements, and impact of scrutiny meetings over the year. Highlight key successes, areas for improvement, and recommendations for future actions to enhance community engagement and decision-making processes. </li> <li>Lead the creation of a bespoke quarterly newsletter tailored to the needs and interests of the community and key stakeholders. Collaborate with internal teams and external partners to gather relevant content, including updates, success stories, and upcoming initiatives. Ensure the newsletter effectively engages key stakeholders by highlighting achievements, opportunities, and community impact. Oversee the marketing and distribution of the newsletter through appropriate channels (e.g., email, social media, print) to maximise reach and engagement. Monitor feedback and analytics to continuously improve the newsletter's quality and effectiveness. </li> <li>Develop and produce a You Said, We Did" leaflet to communicate key achievements, actions, and future priorities to customers. Use insights from the annual contract management plan and customer satisfaction surveys to highlight successful outcomes and demonstrate how customer feedback has been addressed. Collaborate with relevant teams to gather data, success stories, and future goals. Ensure the leaflet is visually engaging, easy to understand, and tailored to the needs of the community. Include clear examples of what has been achieved and outline plans for further improvements or initiatives. Oversee the distribution of the leaflet through appropriate channels (e.g., direct mail, digital platforms, community hubs) to ensure it reaches a wide audience. Use the leaflet as a tool to foster transparency, trust, and ongoing engagement with customers. </li></ul>Project Management <ul> <li>Manage community development projects and initiatives within allocated budgets, report monthly on your budget breakdown accounting for any overspends.</li> <li>Coordinate resident involvement in asset management and maintenance programs</li> <li>Oversee community facilities and spaces within PFI developments</li> <li>Monitor and report on project outcomes and KPIs</li> <li>Actively promote the bungalow and its activities to the wider neighbourhood through various channels (e.g., social media, flyers, local partnerships) to increase visibility and participation. Build strong relationships with residents and stakeholders to ensure the bungalow remains a vibrant community hub.</li> <li>Ensure compliance with Riverside policies and procedures relating to equality and diversity, data protection, communication and health and safety</li> <li>Undertake personal development and training as necessary to keep up to date with housing legislation and service delivery skills</li></ul>Person specification Knowledge, Skills and Experience Essential <ul> <li>Degree in Community Development, Social Work, Housing Management or related field</li> <li>Minimum 3 years' experience in community engagement or resident involvement</li> <li>Experience in stakeholder management and partnership working</li> <li>Ability to work with diverse communities and stakeholders</li> <li>Knowledge of housing regulations and resident involvement standards</li> <li>Strong understanding of social housing sector and resident engagement principles</li> <li>Excellent written and verbal communication skills and the ability to communicate effectively with people from a wide range of backgrounds</li> <li>Strong influencing and negotiation skills and experience of effectively managing internal and external stakeholders</li> <li>Ability to work autonomously and a can-do attitude</li> <li>Experience of seeking best practice to drive continuous improvements </li> <li>Ability to manage and prioritise own workload to achieve personal and team targets</li> <li>Experience of providing information, advice and guidance for customers seeking to move into employment, training, and related opportunities, including those experiencing significant barriers to employment and training; including young people, lone parents and those who have not worked for some time</li> <li>Understanding and knowledge of confidentiality, data protection and equality and diversity</li> <li>Awareness of the importance of health and safety issues</li> <li>Valid Driving License with access to a vehicle for business use</li></ul>Desirable <ul> <li>Knowledge of PFI contract management and performance monitoring</li> <li>Experience with resident satisfaction surveys and feedback analysis</li> <li>Understanding of social value measurement and reporting</li> <li>Familiarity with housing management systems</li> <li>Experience of managing and motivating teams and reporting on performance</li> <li>IAG or CIAG professional qualification or equivalent experience</li></ul>Additional Information <ul> <li>This role requires a DBS check and involves travel between different sites within the region. A valid UK driving license and access to a vehicle is essential. </li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

A place to create moments that matter Salary: £33,130 per annum, pro rata (including regional uplift) Location: Ballard Court, Camberley (100% onsite) Permanent, part time, 17.5 hours per week minimum between 9am-5pm, Monday - Friday Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Specialist Housing Partners (Independent Living Housing Officer) are a visible presence in their schemes, ensuring the effective management of tenancies. This involves working closely with the allocations and lettings team to onboard new customers. Moving into a new scheme is an important life experience and your role will have a positive influence on our customer journey as you'll be supporting customers to maintain their independence for as long as possible. You'll play a key role in encouraging resident engagement throughout their tenure in the scheme by building a sense of community. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts including service charges (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. This is a role where you can make a real difference in helping our customers live independently for as long as possible. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Specialist Housing Partner (Independent Living Housing Officer) spot salary is £29,580 per annum, pro rata for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus a regional uplift of £3,550 per annum, pro rata. About you You'll need experience in delivering housing management services, along with a solid understanding of tenancy management. Ideally, you'll have a CIH Level 3 Certificate in Housing or be willing to work towards obtaining it. You should have a proven track record in managing anti-social behaviour and a strong knowledge of rent collection processes and the legal frameworks around income recovery. With a passion for delivering a first-class customer experience, you'll thrive on challenges and be focused on achieving positive outcomes for customers while maintaining accuracy and high performance. Successful candidates will be subject to a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email us directly. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we'd love to hear from you. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Specialist Housing Partner (Independent Living Housing Officer)

Vacancy Name Recovery Coordinator Vacancy No VN5193 Employment Type Fixed Term Hours Per Week 37.00 Work Pattern Monday to Friday Location 55 Dartmouth Road, London, SE23 3HN Location Region London Location City London Location Postal Code SE23 3HN Interview Date 21 Jul 2025 Job Details X2 Recovery Coordinator - Full Time, Ongoing Fixed term contract until April 2026 Located: PCRS Lewisham, Forrest Hill, 55 Dartmouth Road, London, SE23 3HN Working Monday to Friday - 37 hours per week. The successful applicants will manage a caseload of adult service users in a mix GPSC (GP Shared Care) and Primary Care Recovery service setting i.e..: working at GP surgeries as well as at our main office in Lewisham, delivering evidence-based interventions in line with individual recovery plans. This may include liaising closely with a full range of workers and skills within the team as well as family members and significant others as appropriate. As a Recovery Coordinator, you will deliver Substance Misuse specific knowledge, interventions and support, harm minimisation, and help set personalised recovery plan goals to support the service user achieve their goals in a safe and supportive way.<ul><li>You will also collaborate closely with key partners like GPs and other social care professionals to achieve the best health and wellbeing outcomes for individuals.</li><li>Recovery Co-ordination is a diverse and rewarding role, Key Duties include:</li><li>Manage an adult caseload of OST (Opiate Substitute Treatment), alcohol, non-opiate, and alcohol and non-opiate service users, delivering person centred care.</li><li>Co-produce and review recovery and treatment plans.</li><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li><li>Reduce alcohol/drug-related harm to individuals.</li><li>Work with service users towards detoxes both community and in patient as well as rehabilitation centres.</li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li></ul>For full person specification and job details, please click here. Please note the salary banding indicates the full earning potential for this position. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. Please note that all communication regarding your application for this post will be sent to the email address you provide on your application form. We will contact shortlisted candidates by email to confirm the arrangements for interview. Please check your email inbox after the closing date for notification as you will not be notified by any other means. Please remember to check your junk folder. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £25,010 - 35,0907 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 15 Jul 2025

Recovery Coordinator

We are currently recruiting an experienced Neighbourhood Housing Officer to join us on a permanent basis in the Bradford area. You will deliver a high quality housing management service and making a real difference to our customers and the communities that they live in. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties <ul> <li>Deliver a high-quality housing management service that helps customers to live well and enjoy their home and neighbourhood by offering assistance and ensuring that Incommunities duties as a landlord are fulfilled.</li> <li>Co-ordinate a full range of housing services, to ensure that our neighbourhoods are clean, safe, welcoming places where people want to live.</li> <li>Spend 80% of your time out in our neighbourhoods.</li> <li>Take ownership for your neighbourhood patch, ensuring services are delivered to a high standard and identifying where works are required on properties and common areas.</li> <li>Complete property inspections and tenancy checks to ensure tenancy obligations are being adhered to and tenancy records are up to date.</li> <li>Identify when customers are not meeting their tenancy obligations and put in place action plans to resolve, including the management of ASB and tenancy breaches.</li> <li>Identify any support needs for individual customers and refer internally or externally as necessary, including making safeguarding referrals.</li> <li>Ensure that risks, including gas and electrical compliance and fire safety are identified and managed in accordance with regulatory requirements. </li> <li>Develop and co-ordinate neighbourhood action plans, with the wider business and in consultation with customers</li> <li>Proactively develop and sustain positive working relationships with key stakeholders to deliver safe and clean neighbourhoods, this includes partnerships with local police, local authorities and other agencies/organisations . </li> <li>Work and contribute to investment/other projects when required.</li> <li>Proactively and effectively respond to and reduce complaints, ensuring a focus on de-escalation and an improvement in customer satisfaction.</li> <li>Ensure all services are delivered in a tailored manner taking into account our customers diverse needs.</li> <li>Make a positive contribution to your neighbourhoods by identifying where local investment could contribute to the prevention of crime and ASB or where adult and youth enrichment activities could improve the lives of residents. </li> <li>Develop knowledge and awareness of social housing and community issues including case law, best practice, current legislation and national initiatives</li> </ul>Requirements <ul> <li>Experience of dealing with customers face to face in a housing related role</li> <li>Experience of working with customers and stakeholders to deliver sustainable improvements and positive outcomes for communities.</li> <li>Knowledge of dealing with anti-social behavior complaints </li> <li>A passion for delivering excellent customer service and making a difference to the peoples lives.</li> <li>Awareness of customers diverse needs </li> <li>Flexible and adaptable approach to a changing and varied workload</li> <li>Demonstrable experience in the ability to write and communicate clearly and appropriately to different audiences. </li> <li>Ability to gather, record and analyse data, using manual and electronic systems including microsoft packages.</li> <li>Excellent organisation, project management and time management skills </li> <li>Ability to prioritise, manage your own workload and to meet deadlines </li> <li>Self-motivated, driven and skilled at taking ownership </li> </ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul> <li>Salary of £32,507 up to £36,229 per year dependant on experience </li> <li>Essential car user allowance plus mileage </li> <li>Social Housing Pension Scheme with up to 10% employer contribution </li> <li>28 days annual leave that increases with service plus bank holidays </li> <li>Option to buy and sell annual leave </li> <li>Training, development, and qualification opportunities</li> <li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li> <li>Corporate health scheme membership </li> <li>Access to an Employee Assistance Programme</li> <li>Cycle to work scheme</li> <li>Local gym membership discounts.</li> <li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li> </ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Neighbourhood Housing Officer

About the role: To provide a high quality administrative support to the Housing Services in Newtown. Respond to daily housing general enquiries received by telephone, e-mail, social media and face-to-face. Provide support to people wishing to make an application to register with Homes in Powys. Manage routine 'Homes in Powys and homeless applications, registrations, enquiries and verification, referring and working with Housing Officers. Provide full admin support to all the Housing Officers. About you: - Good oral and written communication skills. - Able to be flexible and organised. - Happy using computers. - Pleasant and helpful manner when dealing with members of the public. - Able to work well in a team. What you will do: - administrative and day-to-day housing management support. - deal with general enquiries regarding housing and homelessness. - management of routine 'Homes in Powys' and homelessness applications. - assist the Housing Officers daily with general administrative duties e.g preparation of tenancy documents. - be responsible for letting and the management of Housing garages. If you have any questions about the role, please contact: Ceri Davies - Recruiting Manager <a href="mailto:recruitment@powys.gov.uk" target="_blank">recruitment@powys.gov.uk</a> This position has a requirement for a Standard DBS Check

Housing Assistant

The Vacancy PART TIME - 24 hrs - Weekend Only Hampshire Social Inclusion 101 provides accommodation and 24/7 support for up to 20 clients with complex and high-level support needs. As well as two additional emergency beds for overnight placements for rough sleepers. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We also work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting an role, where no two days will be the same, you'll take part in various tasks, such as running client activities to life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. Due to our continued commitment in supporting people suffering with substance misuse problems, Change Grow Live are looking for a Recovery Coordinator to join our Birmingham service, working specifically with prison leavers to improve outcomes and continuity of care rates on release. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: East Hub - Stechford, Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Work alongside the Entry Into Service team with a focus on managing all prison leaver referrals for the relevant hub in the community</li><li>Complete and log accurately all relevant assessments and interventions such as triages, alcohol audits, SADQs, recovery assessments, criminal justice assessments, risk assessments, DBST and harm reduction amongst other interventions</li><li>Support with NMP medical appointments, nurse reviews and psychosocial support as and when required</li><li>Promote engagement with external professionals and agencies whilst maintaining a service user led focus around community involvement</li><li>Work and liaise with other agencies involved with the service user's broader care plan including hospitals, GPs, community mental health teams, probation, police, prisons, housing and pharmacies</li><li>After completion of appropriate training or demonstration of relevant experience, carry out key harm reduction strategies such as offering Needle Exchanges and distribution of Naloxone</li><li>Adhere to safeguarding policies and complete outreach interventions such as home visits or joint appointments with associated professionals to clients, where required</li><li>Professional development through involvement with wider community hub activities by supporting open access responsibilities where possible</li></ul>About you: <ul><li>Experience in managing caseloads of people ideally within a CQC registered service or similar</li><li>An understanding of drug and alcohol issues and experience of working within a related field</li><li>An understanding of the criminal justice system and experience of working within a related field</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information e.g. case management reports and high-risk referrals</li><li>Excellent time management skills and an ability to work on own initiative, prioritising accordingly</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering the wider service and specific team objectives</li><li>Good working knowledge of mental health interventions, services, and good practice</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Flexible working arrangements</li><li>Paid 'Wellness' hour each week along with an Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, cycle to work etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please read attached job description for a more detailed outline of responsibilites and person sepecification. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please note: This post is subject to a Disclosure and Barring Service (DBS) Enhanced Adult check. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 14/7/2025 Closing Date 10/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ollie Moseley | <a href="mailto:ollie.moseley@cgl.org.uk" target="_blank">ollie.moseley@cgl.org.uk</a> | 07551843438 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Manchester service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Manchester team. We have an exciting opportunity for 3 Recovery Coordinators to join our Manchester Team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Our Manchester service thrives as a dynamic and collaborative team, featuring dedicated staff including a service manager, consultant psychiatrists and psychologists, medical professionals, caring nurses, empathetic recovery staff, dedicated volunteers, efficient administrators, and supportive peer mentors. Hours: Full time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience, pro rata for part time hours Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 21/7/2025 Closing Date 13/7/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Tez Pearson | <a href="mailto:Tez.Pearson@cgl.org.uk" target="_blank">Tez.Pearson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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