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The vacancyPlease note we have 3 positions&nbsp;available.&nbsp;As a Building Safety Manager at Peabody, you will play a key role in ensuring the safety and compliance of our high-rise residential buildings. With a strong focus on the requirements of the Building Safety Act 2022, you’ll manage building safety risks, implement robust reporting systems, and work collaboratively across teams to drive continuous improvement.This role requires a strong background in fire safety, structural engineering, or building surveying, alongside the ability to manage safety inspections and engage effectively with residents and regulators. You’ll operate with a fair degree of autonomy, often working alone, and your geographical patch will require some travel across Peabody’s asset portfolio, including mandatory team office days.What You’ll Be DoingAs a Building Safety Manager, you will act as a key point of contact for building safety matters, ensuring compliance. This includes preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting (MOR). You’ll assess and manage fire and structural safety risks, conduct inspections and audits, and collaborate with internal teams and external regulators to implement remedial actions.Additionally, you will develop and deliver resident engagement strategies to communicate safety updates, address concerns, and manage complaints related to building and fire safety. Through maintaining detailed records and adhering to organisational policies, you will play a crucial role in ensuring safe and well-managed homes across your portfolio.About YouTo succeed in this role, you will need a proactive and detail-oriented approach, excellent communication skills, and the ability to manage complex tasks effectively.You’ll bring:<ul><li>A recognised minimum level 3 qualification or significant experience in fire safety, structural engineering, or building surveying.</li><li>In-depth knowledge of the Building Safety Act 2022 and its practical applications.</li><li>Strong understanding of fire risk assessments, structural reports, and relevant guidance (e.g., Approved Document B, BS9991).</li><li>Proven experience in building or fire safety within residential, commercial, or complex environments.</li><li>High levels of organisation and attention to detail, with the ability to manage multiple priorities and meet deadlines.</li><li>Competence in maintaining records and writing formal reports.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th&nbsp;MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Peabody

Building Safety Manager

The vacancyAs a Lead Building Safety Manager, you will play a critical role in ensuring the safety and compliance of Peabody’s high-risk buildings. From leading a team of Building Safety Managers to collaborating with regulators and residents, you’ll be at the forefront of maintaining and enhancing building safety. You will provide strategic oversight for safety initiatives, work closely with senior leadership, and drive continuous improvements across our portfolio.In this role, you will set the standard for building safety within the organisation, aligning with the Building Safety Act 2022 and ensuring compliance with industry regulations. You’ll oversee vital processes, such as preparing Safety Case Reports, maintaining the Golden Thread of information, and managing Mandatory Occurrence Reporting, while fostering a culture of transparency and accountability.What You’ll Be DoingYou’ll take ownership of building safety across Peabody’s high-risk buildings, ensuring robust governance and compliance. Leading a dedicated team of Building Safety Managers, you will provide mentorship and guidance, supporting their development and fostering consistency in service delivery. Acting as a key liaison with regulators and other stakeholders, you’ll drive the implementation of safety policies and risk management strategies. Additionally, you’ll oversee inspections, audits, and resident engagement, ensuring clear communication and swift resolution of concerns. With a focus on innovation and continuous improvement, you’ll keep Peabody at the forefront of building safety best practice.About YouTo excel in this role, you’ll need to be a strategic thinker, a proactive leader, and an expert in building safety practices.You’ll bring:<ul><li>Extensive knowledge of the Building Safety Act 2022 and its practical application.</li><li>Previous senior experience in fire/building safety, with a relevant professional membership and Level 4 qualification in fire safety, structural engineering, or building surveying.</li><li>Demonstrated success in managing safety compliance across complex property portfolios.</li><li>Strong leadership skills, with proven experience leading and mentoring teams.</li><li>Exceptional communication and stakeholder management abilities, including work with regulators and executive boards.</li><li>A commitment to professional development and continuous improvement.</li></ul>Here are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays</li><li>two additional paid volunteering days each year </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;If you have any questions about this role, please email Talent Specialist, Chloe Singleton at&nbsp;<a href="mailto:chloe.singleton@peabody.org.uk" target="_blank">chloe.singleton@peabody.org.uk</a>Interviews will be taking place week commencing 26th MayPLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced&nbsp;UK employer.

Lead Building Safety Manager

Job Title:&nbsp;Head of policy and external affairsBand:&nbsp;2Salary: £55,157 - £57,569Location: Hybrid – Home/CIH officeHours: 35 hours per weekThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youWe’re looking for a new head of policy and external affairs (England) to join us at a pivotal time for housing. If you’re passionate about influencing the direction of policy, engaging with key decision-makers, and leading a high-performing team—this is your opportunity to make a real impact.In this senior role, you will:<ul><li>Be a visible leader and ambassador for CIH and the housing profession across Westminster and beyond.</li><li>Drive the development of bold, evidence-based housing policy and good practice.</li><li>Represent CIH at the highest levels—engaging with government, the media, and sector leaders.</li><li>Lead and develop a talented policy and external affairs team, with responsibility for the team’s strategy, delivery, and budget.</li><li>Work closely with colleagues across CIH to ensure our policy voice reflects and supports our members' needs.</li></ul>You’ll bring strong analytical thinking, excellent communication skills, and the ability to build meaningful relationships across the housing sector and political landscape. You’ll be energised by influencing debate, shaping ideas, and driving real change.If you’re an inspiring leader with a deep understanding of housing policy, a collaborative mindset, and the drive to make a difference, we want to hear from you.Join us—and help shape a better future for housing in England.How to applyFor an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at <a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.We will require a cover letter and stating why you are a fit for this role along with a CV detailing relevant experience. For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date: Sunday 1 June 2025Interviews will be held on: Wednesday 18, Thursday 19 and Friday 20 June 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.&nbsp;

Chartered Institute of Housing

Head of policy and external affairs

Permanent Remote Fire Engineer – Up to £95k Package – Excellent Benefits, Incredible Culture, Expanding National Consultancy We’re hiring an experienced Fire Engineer for a permanent, fully remote role with a nationally expanding consultancy known for its outstanding team culture, professional development, and rewarding benefits package. Offering a total salary package of up to £95,000, this is an excellent opportunity to take your fire engineering career to the next level—without compromising flexibility or work-life balance. While the role is remote, occasional visits to Central London may be required for team collaboration and company events.Key Responsibilities:<ul><li>Develop detailed fire strategy reports and fire safety management plans</li><li>Design and advise on a range of fire safety systems including alarms, sprinklers, smoke control, and escape provisions</li><li>Conduct site inspections and fire risk assessments where needed</li><li>Recommend fire-safe building materials and structural layouts</li><li>Ensure compliance with ADB, BS9999, BS9991 and other fire safety regulations</li><li>Liaise with architects, developers, building control, and other stakeholders</li></ul>Requirements:<ul><li>MIFireE membership</li><li>Degree in Fire Engineering or Fire Safety (BEng, BSc, or MSc)</li><li>At least 5 years of relevant consultancy experience</li><li>Strong technical knowledge of UK fire safety guidance and legislation</li><li>Confident communicator with excellent report writing skills</li></ul>What’s on Offer:<ul><li>Permanent role with clear progression and stability</li><li>Up to £95,000 total package, including a £4,800 car allowance</li><li>Fully remote working – with occasional London meetups</li><li>Excellent benefits, including ongoing CPD, support, and performance recognition</li><li>An incredible company culture that values collaboration, trust, and personal growth</li><li>Join an expanding national consultancy with a strong reputation in the industry</li><li>Be part of a high-performing, inclusive, and supportive team</li></ul>If you’re looking for a career-defining move that combines flexibility, meaningful work, and an exceptional team culture—this could be the perfect fit. Apply now or reach out for a confidential chat.

Liquid Recruitment Solutions

Fire Engineer

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you&nbsp;We’re seeking a dedicated payroll assistant to support&nbsp;our&nbsp;payroll function. &nbsp;You’ll be responsible for&nbsp;the&nbsp;preparation of the end-to-end payroll cycle, supported by the head of finance and director of finance and central services as required.You’ll be responsible for providing details to support employee benefits including updating information held for life and health insurance plans. You will handle sensitive information with discretion and communicate confidential details to providers when required.Strong communication skills are essential,&nbsp;as you will be the first point of contact for payroll-related queries, ensuring they are resolved efficiently and professionally.As a team player, you will also provide support to the wider finance team during periods of holiday and sickness cover.To succeed in this role, you must have previous experience in payroll and a solid understanding of payroll processes and regulatory requirements, including auto-enrolment.How to applyFor an informal chat about this role, please contact Kerry Hector, Head of Finance, on email <a href="mailto:Kerry.hector@CIH.org" target="_blank">Kerry.hector@CIH.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.Closing date for applications:&nbsp;Sunday 18th May 2025Interviews due to take place:&nbsp;w/c 19th May 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Payroll assistant

Managing a dispersed network of supported housing units across England and Northern Ireland, this pregnancy support charity provides housing and additional outreach services to women who find themselves pregnant, with a young child and homeless.&nbsp;&nbsp;You will work with the Area Services Coordinator to ensure that services are consistently delivered in a trauma-informed manner, serve as the Safeguarding Department Representative, and monitor and assess staff training needs. You will ensure that housing management policies and practices are implemented efficiently. This will include income maximisation, licence and tenant management, void and arrears management, and oversight of proper referral procedures.&nbsp;About You:&nbsp;You must take responsibility for your own professional and personal development to maintain your ability to meet the needs of the charity. You must be fully aware of the regulatory and legal requirements that affect operational services, as well as ensure that all staff members within those services understand and carry out their respective obligations.&nbsp;&nbsp;You must have:&nbsp;<ul><li>Confidence in establishing relationships with multiple referring agencies to achieve effective external communication.&nbsp;&nbsp;</li><li>Demonstrated ability to identify and respond to new referral opportunities for the Charity, with a focus on providing housing and services for pregnant women and their families.&nbsp;&nbsp;</li><li>A proven track record of planning and prioritising regional teamwork, ensuring proper resource allocation and contractual compliance.&nbsp;&nbsp;</li><li>Experience in line management, providing clear direction and performance indicators, inspiring and enabling staff to achieve targets and align with the business plan.&nbsp;</li><li>Demonstrated ability to manage a charity's revenue by minimising voids, arrears, and maximising housing benefit payments, controlling regional expenditure and costs against agreed-upon budgets, and collaborating with the Senior Leadership Team to maintain income and expenditure plans.&nbsp;&nbsp;</li><li>Experience of recruitment and developing and working with volunteers.&nbsp;</li><li>Demonstrated knowledge of current regulatory frameworks, codes of practice, and legislation related to supported housing, health and safety, safeguarding, and transitioning to independent living.&nbsp;</li></ul>Essential Skills:&nbsp;<ul><li>Experience in the delivery and management of support and/or care services.&nbsp;&nbsp;&nbsp; &nbsp;</li><li>Experience in delivering results in line with organisational aims.&nbsp; &nbsp;</li><li>Knowledge and understanding of performance-based management in a customer focused service organisation.&nbsp; &nbsp;</li><li>Understanding the needs of vulnerable people and Safeguarding Children and Adults.&nbsp;</li><li>Experience of communicating effectively with a wide range of people to identify their needs, preferences and demands.&nbsp;&nbsp;</li><li>Commitment to quality, customer service, best practice, and best value in all aspects of the charity’s operation.&nbsp;&nbsp;</li><li>Ability to demonstrate good people skills in managing complex and difficult situations.&nbsp; &nbsp;</li><li>Ability to work with people at all levels.&nbsp;</li><li>Ability to motivate others and work as part of a team.&nbsp;</li><li>Common sense and the ability to use initiative when making decisions.&nbsp;&nbsp;&nbsp; &nbsp;</li></ul>Other roles you may have experience of could include, Area Manager, Service Area Manager, Service, Supported Living Manager, Supported Housing Manager, Area Service Manager, Complex Needs, Accommodation Service, Housing, Social Housing, Recovery, Housing Management, Crisis Manager, Deputy Service Manager, Support Service Team Leader.&nbsp;&nbsp;

Service Support Manager

We’re recruiting 18 Housing Officers across London and surrounding regions on behalf of a respected housing provider.These roles offer hybrid working (just 1–2 days in the office), £26.22/hr, and a clear route to a £35k–£40k permanent role.If you're looking for flexibility, autonomy, and the chance to make a real difference – this is your next move. Locations Available:<ul><li>South West London &amp; Surrounds – 5 roles</li><li>North West London &amp; Surrounds – 6 roles</li><li>East London &amp; East Anglia – 4 roles</li><li>South East &amp; Kent – 3 roles</li></ul>What You’ll Do:<ul><li>Manage your own neighbourhood patch</li><li>Support residents with housing and tenancy issues</li><li>Address ASB and promote safer communities</li><li>Liaise with partners and ensure housing standards</li></ul>What We’re Looking For:<ul><li>Housing or community-focused experience</li><li>Proactive, confident, and people-focused</li><li>Strong communication and case management skills</li><li>Willing to travel locally</li></ul>Apply now if you're interested in any of the above areas – we'll be in touch ASAP to match you with the most suitable patch. Looking forward to speaking with you!

Housing Officers

City: Birmingham B15 1LZSalary: £52,120 per annumHours: 35 hours per weekContract: PermanentWe're seeking a Contract Manager to join our Housing Management team, supporting the delivery of safe and thriving communities which our tenants are proud to call home. This is a fantastic opportunity for an experienced and knowledgeable Estates/Environmental Services professional who is passionate about ensuring we can provide homes in a safe, well-maintained environment.Utilising your contract management skills and financial acumen, you'll lead on the procurement, management and monitoring of different service contracts, from grounds maintenance to tree surgery and communal cleaning to name a few; ensuring the delivery of high-quality services, focussing on getting things right first time and continuously improving the service. You'll be accountable for developing and implementing contract management frameworks, as well as undertaking regular performance reviews.As well as managing the performance of contractors, you'll also lead and manage the performance and development of your team of Contract Officers and Administrators, providing coaching and other development support as required.As we embark upon delivering our Tenants at Heart Corporate Plan 2025-2030, our whole focus is to put the tenant at the heart of what we do. Tenant involvement is a key part of this role; gaining their insights and support when services are procured, and ongoing monitoring, through inspections and customer satisfaction. You'll be responsible for ensuring tenants are kept informed about performance and variations to contracts, as well liaising with tenants to resolve issues and complaints. You'll also be responsible for providing performance related data for internal and external reporting.Our ideal candidate? We're looking for a customer-focussed individual who can build strong stakeholder relationships to deliver high standards of service and drive continuous improvement. Your application will also demonstrate:<ul><li>Experience of procuring environmental, communal and/or estates management services, such as grounds maintenance, cleaning, waste management, pest control etc.</li><li>Proven track record of successful contract management, with experience of performance management, enhancing compliance and oversight of financial and budgetary controls.</li><li>Experience of developing, managing and motivating a team.</li><li>Managing approximately 15 contracts at different stages of their lifecycle, you'll be highly organised, and be able to effectively manage competing priorities and deadlines.</li></ul>We're an organisation that values collaboration between our tenants, colleagues and contractors. You can therefore expect to work 3 days per week from a Midland Heart site, supplier site or onsite with tenants in the community.Who are Midland Heart? We're one team working together for our tenants. We're a values-driven organisation, committed to making a real impact in the lives of our tenants. In return for your expertise, we offer a competitive salary, excellent benefits, and the opportunity to shape contracted services that deliver safe, well-maintained homes and communities for our tenants.We are proud to say we have recently been named in the Sunday Times Best Places to Work list, within the Big Organisations category (The Times).Applications close at midnight on Sunday 01st June 2025 however, we reserve the right to assess and appoint prior to the advertised closing date.We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.No agencies please.

Contract Manager (Estates / Environmental Services)

Company Description We welcome you to YMCA Derbyshire. We have been at the heart of the community in Derbyshire since 1847. While the scope of our work has changed considerably over the years, our vision hasn't. Our holistic development in body, mind and spirit and our mission to break down barriers to achievement and help local people to fulfil their potential has remained our constant purpose. Every year, we support over 300 individuals in our housing provision, enabling them to grow their confidence and move into education, training, employment and into independent living. Alongside this we provide a whole host of youth and community services including our own community gardens. We also provide training and education to 150 young people each year who find mainstream education more difficult, as well as high-quality childcare within our community. Our team works hard to provide as much care and support for those who need it most, every day we make a difference. Position Housing Support Worker Based: YMCA Campus -London Road Salary: £25,680.20pa Hours: 35 Hours per week, including weekends and Bank Holidays (12 month Fixed Term Contract from Start date) Empower and inspire people living with YMCA Derbyshire to achieve their potential through an Advantaged Thinking approach, which encourages them to build upon their strengths and talents. Be part of a team that offers an outstanding service that changes people's lives. Provide additional targeted support to a group of people living with YMCA who have been identified as being at risk of losing their tenancy or licence. Requirements At YMCA Derbyshire we aim to transform the lives of the people we work with for the better. We are looking for brilliant people who will ensure that safeguarding the people we work with is a priority. The appointment is subject to YMCA Derbyshire receiving two satisfactory references, an Enhanced DBS (Disclosure and Barring Service) check and a six-month probationary period. Other information YMCA Derbyshire are proud to be a 'Disability Confident Employer'. If you're disabled, we will guarantee you an interview if you meet the minimum criteria for the role you've applied for. Are you a disabled candidate who would like to apply on this basis? If you do not wish to apply under the scheme, but do require us to make reasonable adjustments for you to attend an interview, then please let us know what those adjustments will be. What we offer: <ul><li>25 days holiday (pro rata) as standard with an extra 2 days after 5 years of service</li><li>People celebration event each year. (Celebrating our Peoples Achievements)</li><li>Recognition initiatives such as employee of the year and star of the quarter</li><li>Smart Health app where you will have access to an online doctor for you and your family as well as nutritional advice and Mental Health assistance.</li><li>Life Assurance 2 times your annual salary</li><li>Real Living Wage</li><li>Christmas/ Easter and Quarterly Treats</li><li>Your Birthday off every year</li><li>Long Service rewards</li><li>Training and Development</li></ul>and more For an informal chat please contact Wayne Exton on 07566792575 during the hours of 9am-4.30pm Closing date: 1st June 2025 Interviews to be held: TBC We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible Vision Our vision is enabling young people and communities to thrive: - So, they can fulfil their dreams; - have a safe space to learn and grow; - feel equipped to belong, contribute and prosper; and - feel supported to be active in body, mind and spirit. Together we create places where people flourish. Mission To develop the whole person, body, mind and spirit. Values From 1 Corinthians 13:4-7 Protect | Trust | Hope | Persevere YMCA Derbyshire are committed to providing dual professionalism opportunities We will do this by offering placements within other organisations in our community. By supporting dual professionalism, we will improve our development, increase our experiences and outcomes which will positively impact YMCA Derbyshire, our employees, our residents and learners and our communities. Equality and Diversity Statement: YMCA Derbyshire is committed to promoting equality and diversity in all aspects of its operations. We value and embrace individual differences and believe that everyone should be treated with respect and dignity. We welcome people from all backgrounds, irrespective of age, disability, gender, race, religion, sexual orientation, or any other characteristic.

Housing Support Worker

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Senior Supported Housing Worker Salary: £27,810 per year Hours: 37.5 hours per week Contract type: Permanent Location: Wiltshire, covering Trowbridge and Salisbury Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Participation in an out-of-hours on-call rota</li></ul>The Role: Step into a meaningful role as a Senior Supported Housing Worker with Julian House, where you'll make a real impact every day. Based across Salisbury and Trowbridge, you'll play a key role in two vital services supporting single homeless adults and individuals in early recovery from substance use. In this hands-on leadership position, you'll support and motivate a passionate frontline team, ensure high standards of care, and collaborate with partner agencies to deliver personalised, effective support. You'll be instrumental in shaping service delivery, fostering continuous improvement, and making a positive, lasting difference in the lives of those we support. If you're passionate about leading with purpose and driven to empower others, then we'd love to hear from you! Responsibilities include: <ul><li>Provide supportive line management and supervision to the team members, ensuring regular reviews are in place.</li><li>Provide a caseload of clients with high-quality person-centred services which take a strength-based and trauma-informed approach.</li><li>Maintain accurate records using our client record management system, INFORM.</li><li>Deal with local incidents and safeguarding, ensuring action is taken, communicated, followed up and recorded.</li><li>Carry out appropriate health, safety and compliance actions. </li></ul>Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Knowledge and understanding of the care and support requirements of people experiencing social exclusion.</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Senior Supported Housing Worker

Are you passionate about supporting homeless people with complex needs, and histories of entrenched or repeat homelessness to sustain their tenancies or exit a street lifestyle? We are CCP, an independent charity and our vision is of a caring, supportive and inclusive society. Our purpose is to prevent the causes and reduce the effects of homelessness, family breakdown and exclusion. We need driven and tenacious individuals who can deliver a gold standard service. Are you ready for a challenge? An excellent opportunity has arisen within Worcestershire for a combined role of Senior SWEP Coordinator and Housing Support Worker to join our highly successful Homelessness Prevention Service. The service delivers the SWEP Night Shelters and Homelessness Prevention Work across the 6 districts within the County. This is a combined role consisting of Senior SWEP Coordinator November - March, 30 hours per week, and Senior Housing Support Worker April - October, 30 hours per week. You'll need to have a flexible approach to working to meet the needs of the service. 50/50 home and hybrid working is required to ensure a highly responsive approach to referrals for shelter across the County of Worcestershire, and to recruit, mentor and supervise a team of volunteers to promote social value within the County. Travel will be required between service areas, so it is essential that you are a car driver with access to your own vehicle. During the SWEP months you will be required to participate in on call out of hours management phone cover, based on a 1 week in 3 rota. The role will also include line management of a team of dedicated SWEP bank staff, who are delivering the service. Working in partnership with Stakeholders, Statutory and non-statutory partners and reporting on internal and external contractual KPI's, legal and quality audit requirements. To achieve these outcomes, you will need to have experience and the ability to work with a diverse client group, motivating and inspiring students, volunteers and being adept at business engagement. Taking a proactive and responsible approach to maintaining the night shelter rota and risk assessments. Ability to work on your own initiative and the ability to communicate interdepartmentally. CCP are a vibrant and dynamic organisation that is at the forefront of supporting and helping people and their communities across the South West and the West Midlands. You'll have an opportunity to expand services that make a real difference in the lives of rough sleepers and people who are currently homeless or at risk of losing tenancies. If this sounds like you, then we'd love to have a chat. Click the apply button to start your journey. Please read the attached job description for more information. Come and join a Charity focused on people rather than profit. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>45p Business Mileage^^</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Senior SWEP Coordinator &amp; Housing Support Worker (Job ID 964) Hours: Part-time 30 hours per week Contract: Permanent Location: Worcester Pay: £20,240 per year (£25,300 FTE, Band C) Closing Date: 1st June 2025 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We adopt a consistent and thorough process of safer recruitment to ensure that people who are unsuitable to work with children, young people and adults are prevented from doing so. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDMP

Senior SWEP Co-ordinator & Housing Support Worker

Job Description Would you like to join our support team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday 9:00am - 3:00pm and will be working across our sites in Sheffield. You will need to hold a full UK Driving Licence and have access to your own vehicle. Key Responsibilities: <ul> <li>Accessible service: You will assist customers in accessing housing benefit assistance or financial advice to pay rent/service charges.</li> <li>Promoting independence: You willcomplete referrals for assistive technology, aids and adaptations which will help to maintain customer independence.</li> <li>Health &amp; Safety compliance: You will carry out periodic site inspections and tests to ensure the scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance.</li> <li>Stakeholder engagement: You will develop and maintain good working relationships with other colleagues across Guinness to ensure a seamless service is delivered to our customers around the general management, maintenance and security of the scheme.</li></ul>Role Criteria: Essential: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. TJTGP INDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

<h2>Housing Community Safety Officer x2</h2>Level 7 (From £33,366) | Full time | PermanentSouth Essex Homes has recently added two new Housing Community Safety Officer posts to our Housing Community Safety Team. As a Community Safety Officer for South Essex Homes you will be responsible for assisting with the day to day provision of an excellent, customer focused housing management service for residents with a specific focus on community safety and dealing with ASB. You will manage a case load of ASB cases, including taking steps to resolve ASB at the earliest stage and where necessary, to take appropriate legal or other escalation action. In addition, you will undertake proactive community work and projects with partners and statutory agencies to tackle and prevent ASB and nuisance, enabling residents to feel safe in their neighbourhoods and homes.You will have knowledge and experience of the social housing sector, particularly community safety and ASB services, a willingness to learn and develop as a housing professional and a genuine desire to make a positive difference to residents living in the homes that we manage.Job description and person specification:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/hcso-jd-and-ps-may-2025pdf.pdf?ver=3790&amp;doc=docm93jijm4n2617.pdf" target="_blank"> HCSO jd and ps May 2025.pdf [pdf] 140KB</a>There are opportunities for training and professional qualification. To apply for this post, please send your CV and a statement of interest detailing how you meet the person specification and what you would bring to the role, to Anita McGinley, Housing Community Safety Manager, at <a href="mailto:anitamcginley@seh.southend.gov.uk" target="_blank">anitamcginley@seh.southend.gov.uk</a>.Interviews will be held week commencing 2nd June 2025.<h3>Closing Date: Friday 23rd May 2025&nbsp;</h3>

Housing Community Safety Officer x2

<h2>Housing Community Safety Assistant</h2><ul><li>Level 6 (From £28,624)</li><li>Permanent</li><li>Full Time</li></ul>Are you interested in working in anti-social behaviour &amp; community safety within a housing context?We have an exciting opportunity for an individual to join South Essex Homes as the Housing Community Safety Assistant.We are seeking a motivated individual to work as part of South Essex Homes' Housing Community Safety Team. You will have strong organisational and administrative skills to support the wider team to deal with reports of all aspects of within community safety including anti-social behaviour, hate crime and domestic abuse in the communities managed by South Essex Homes. The role is varied and includes working in partnership with a wide range of partner agencies including the Police, Southend City Council, Social Care &amp; other public &amp; private sector organisations. There are opportunities for training, qualification and career progression.View the full job description and person specification here:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/hcs-assistant-jd-and-ps-2025pdf.pdf?ver=3789&amp;doc=docm93jijm4n2616.pdf&amp;ver=3791" target="_blank">HCS Assistant JD and PS 2025.pdf[pdf] 145KB</a>To apply for this post, please send your CV and a statement of interest detailing how you meet the person specification and what you would bring to the role, to Anita McGinley, Housing Community Safety Manager at <a href="mailto:anitamcginley@seh.southend.gov.uk" target="_blank">anitamcginley@seh.southend.gov.uk</a>.Interviews will be held week commencing 2nd June 2025.&nbsp;<h3>Closing date for applications is Friday 23rd May 2025.</h3>

Housing Community Safety Assistant

Annual salary: up to £28,917.00 Housing Support Officer Scunthorpe, Grimsby and Cleethorpes Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Officer

Salary: £27,770.00 per annum Contract type: Permanent Working pattern: Full-time Closing date: 25 May 2025 at midnight Interview date: TBC How to apply: Supported Housing Support Worker | YMCA DownsLink Group 37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays. Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health. Eastbourne Services provides 24 hour supported accommodation for 50 young people at risk of homelessness across two sites. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. Each Support Worker holds a caseload of residents and meets with them weekly to build a support plan and help them achieve their goals. We are looking for a Supported Housing Support Worker to join our Eastbourne Foyer team. Main areas of responsibilities are: Housing <ul><li>Coach young people to manage their occupancy agreement and adhere to house rules, in preparation for independent living. </li><li>Promote a credit culture, encouraging young people to keep up to date with all payments for rent.</li><li>Maintain up-to-date knowledge of housing and welfare benefits for young people and be well-informed on significant changes to housing law.</li><li>Deal effectively with non-compliance issues, such as non-payment of rent or damage to room, using restorative practices and working collaboratively with the rest of the team.</li></ul>Coaching and Engagement <ul><li>Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.</li><li>Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community. </li><li>Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.</li><li>Maintain client records on In-Form (client database) detailing the young person's journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance). </li></ul>General <ul><li>Work as part of a team, on a rota shift pattern, ensuring young people at the service have non-judgemental, objective, and supportive staff during the day/evening, along with taking responsibility for personal safety during periods of lone working</li><li>Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations.</li><li>Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice. </li></ul>There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details. If you're enthusiastic about this opportunity but your experience doesn't align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people. Experience and Knowledge <ul><li>Experience relating to housing, support work, and/or working with young people at risk</li><li>Experience of working proactively with a caseload of young people with multiple and complex needs to enable them to achieve independent living. </li><li>Knowledge of statutory and voluntary resources available to young people with multiple and complex needs.</li><li>Knowledge of good safeguarding procedures in relation to young people and the ability to maintain effective professional boundaries.</li><li>Demonstrated confidence and competence in recording notes/actions in service log, incident forms and health and safety check lists.</li></ul>Skills and Abilities <ul><li>Ability to communicate clearly both verbally and in writing for appropriate recording of a resident's progression, and to evidence outcomes achieved.</li><li>Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary. </li><li>Ability to work autonomously, and use own initiative, as well as being part of a team.</li><li>Clear verbal and written communication skills, good IT, and keyboard skills.</li><li>Ability to de-escalate volatile situations and manage challenging behaviour appropriately.</li></ul>If you would like any further information or an informal discussion about this post, please contact <a href="mailto:Jane.Morgan@ymcadlg.org" target="_blank">Jane.Morgan@ymcadlg.org</a> Should you require any assistance with our application process, please email us at <a href="mailto:Recruitment@ymcadlg.org" target="_blank">Recruitment@ymcadlg.org</a> CLOSING DATE: Sunday 25 May 2025 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible. TO APPLY: Supported Housing Support Worker | YMCA DownsLink Group Additional Information Your starting salary will be pro rata if the above position is part-time or term-time only.

Supported Housing Support Worker

Annual salary: up to £28,917.00 Housing Support Officer Wakefield Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Annual salary: up to £28,917.00 Housing Support Officer Leeds Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Housing Support Worker Maternity Cover (9 months) Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield that provide support to offenders or individuals at risk of offending. Duties and responsibilities Housing Management <ul><li>Engage with referral agencies to generate referrals for the service</li><li>To undertake all appropriate assessments for all potential and actual residents and to review and update these as required.</li><li>To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li>Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li>Maintain contact with tenants in accordance with the requirements of the service.</li><li>Design and deliver an effective support plan that meets tenants needs and results in a successful move on into independent living.</li><li>Actively engage with tenants in issues and decisions that affect them.</li><li>Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li>Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment</li><li>Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li>The ability to develop constructive relationships with offenders</li><li>Knowledge of the Welfare Benefits System</li><li>An understanding of the Judiciary System in the UK</li><li>Experience in risk assessment and support planning</li><li>Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:Lisa.Cox@targethousing.org.uk" target="_blank">Lisa.Cox@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing date: 22/05/2025

Housing Support Worker - Maternity Cover

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker Salary: £25,235 per year Hours: Full-time 37.5 hours per week Contract type: Permanent Location: Exeter Additional information: <ul><li>On-call (1 in 4 weeks), £100/week when on-call</li></ul>The Role: The Supported Housing Worker is expected to hold day to day responsibility for managing referrals, assessing and supporting clients in a way that allows them to maintain accommodation and make positive changes in their life. You are expected to develop effective and productive relationships with key partner agencies that facilitate production of multi-agency support planning. As a Supported Housing Worker, you are required to work with the clients to maintain units of accommodation to a high standard of health and safety and work closely with them to establish effective management of personal finances for example, supporting the client to complete benefit claims and budgeting. The Coordinator is responsible for maintaining accurate and timely records of all client interactions and where necessary working with the rest of the team to produce reporting for partners and funders. Responsibilities include: <ul><li>Complete needs assessment/risk assessment for clients leading to the delivery of key elements of support plans which meet individual clients' needs and self-selected aspirations. </li><li>Give clients advice, information and provide an enabling service so that they can be signposted to and access appropriate services.</li><li>Ensure all new clients moving into the service understand their rights and responsibilities and the conditions of their license agreement and have a valid Housing Benefit claim in place.</li><li>Ensure that all clients are provided with a high-quality person-centred service which takes a strength-based and trauma-informed approach.</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work</li><li>Understanding of the causes of homelessness and social exclusion and approaches which seek to address these</li><li>Has the courage and commitment to challenge bias or discrimination that impacts the client group.</li><li>Working with people with complex needs and challenging behaviour</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment. Plus bank holidays</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team on <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker

Job Introduction At Turning Point, we support people across the UK with mental health issues. As the Transition Navigator, you'll make a real difference to their lives as you work closely with them to help them achieve their potential. Beacon Lodge is a mental health step down unit that supports people to transition from acute mental health wards back into the community. Passionate about people, you'll enjoy the scope of this role. With an emphasis on recovery working alongside specialist housing and benefit related support, you'll need to work flexibly to manage your own small caseload and help with the day to day running of the service. Role Responsibility Raising the bar for person-centred care, you'll provide a range of recovery focused support through key working sessions and group work. People's lives will be truly changed by you as you enable and prepare them to gain new skills and help them find ways to promote their long-term recovery. You will also have off rota responsibilities such as housing and benefit assessments, identifying housing needs, liaising with local authorities to ensure that service users are supported in their move on from the service. On rota, you'll work with individuals on their recovery, devising individually tailored support and risk management plans and ensuring effective discharge planning. Ultimately, you'll play a vital role in helping them to gain skills and coping strategies, all while encouraging positive change and independence. The role requires you to work on a 24-hour rolling rota consisting of 12-hour day and waking night shifts including alternate weekends. The Ideal Candidate Ideally with experience in the mental health sector, it's essential that you have a good understanding of the recovery model, together with a solution-focused attitude and a person-centred approach. You'll be equally comfortable getting things done on your own initiative and as part of a team and have no problems working in a fast-paced environment and adapting to challenging situations. And of course, you'll be the sort of person who enjoys talking to people with different needs, is genuinely interested in helping them, and possesses a deep level of empathy, understanding and patience. Housing and benefit knowledge would be desirable in this role but support and training will be provided to the successful candidate. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package. Join our team and discover the comprehensive benefits we offer by following the link below to explore all the exciting perks available to our employees. Turning Point Benefits We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Transition and Housing Support Worker

Location: Selby and Central of the County Salary: From £45,718 up to £49,764 per annum pro rata + relocation support Grade: M Contract: Permanent Hours: Part-time The service is county wide and therefore candidates will be expected to work across other locality areas as needed to meet service demand. We very much promote flexible working with the ability to work remotely from a variety of bases as well as from home, whatever makes sense and is suitable to provide the best service. However, the post holders will be required to Chair complex meetings across North Yorkshire as required and as set out below. It is expected that meetings with children and their families take place in person. North Yorkshire Council have a national reputation for excellence, and we are looking for Independent Reviewing Officers with a variety of experience and skills. We also welcome those who are looking to relocate. Are you looking for a challenging and exciting role in a dedicated team? Do you have a passion for ensuring that children and young people receive the best care and support possible? As an IRO in North Yorkshire, you will have a key role in ensuring the safety and welfare of children and young people. This is a great opportunity to become part of a well-established, experienced team, who are determined to achieve the highest standards of care and safety for children and young people. The successful candidates will be required to work from other parts of North Yorkshire as required. As a council we are lucky to benefit from access to modern technology enabling staff to work from multiple locations, including working from home. We very much promote flexible working, providing it meets our service needs. In North Yorkshire IROs are expected to deliver on all aspects of the Independent Reviewing Officer guidance, chairing reviews and overseeing the plans for Children in Care, chairing Child Protection Conferences, undertaking Regulation 44 visits to our children's homes and also Annual Reviews for Foster Carers. You will have a crucial quality assurance role and will have the opportunity to significantly contribute to improving outcomes for children and young people and promoting high standards of care to those who are looked after by the Local Authority. Applicants for this post must be a qualified Social Worker/ have a Diploma in Social Work (or equivalent) and be registered with Social Work England. As an NYC employee, you will have access to our range of benefits. These include retail discounts, salary sacrifice schemes, generous annual leave entitlements - up to 34 days depending on length of continuous service and flexible working hours. North Yorkshire as a county also benefits from excellent road and rail links, with easy access to bordering regions such as Yorkshire &amp; Humber, Lincolnshire, and East Riding, all of which are easily commutable to our great county, some members of our team travel from surrounding towns and cities including York, Beverley and Whitby. For an informal discussion about this post, please contact Melanie Dadd, IRO Team Manager on <a href="mailto:Melanie.Dadd@northyorks.gov.uk" target="_blank">Melanie.Dadd@northyorks.gov.uk</a> We welcome individuals looking to relocate, for further information please see our Relocation Policy Key dates Closing date: Sunday 18 th May 2025 Interview date: Tuesday 27 th May 2025 Key documents Job Description / Person Specification.pdf Total Rewards Brochure Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. Apply now

Independent Reviewing Officer

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 1553 Organisation: Carmarthenshire County Council Section: Housing Services North Number of vacancies: 1 Contract type: Permanent Full Time Location: Carmarthenshire Grade: Grade E Salary: £25,584 - £28,624 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £13.26 - £14.84 Contract Hours 37 Come and join our team An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team within the Housing division. We provide older persons accommodation for the over 55s to live within a supported environment. The Sheltered Housing Officer role requires a person-centred approach to promote and maintain independent living. The post holder will require a level of self-motivation and initiative, working independently and/or part of a team. We are seeking a dedicated and compassionate Sheltered Housing Officer. The ideal candidate will be responsible for providing support and assistance to tenants living in sheltered housing schemes, ensuring their safety, well-being, and quality of life. Part of the role will include Health, Safety and fire management responsibility. For an informal discussion, please contact Sian Stephens, Supported Housing Team Lead on 01554 899325 <a href="mailto:SStephens@carmarthenshire.gov.uk" target="_blank">SStephens@carmarthenshire.gov.uk</a> We look forward to receiving your application. Job Description: 002135.pdf - 207KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - Verbal: Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level Closing Date: 20/05/2025, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Supported Housing Officer

We are delighted to be recruiting for a Tenant Liaison Officer to support the Disrepair (Housing Claims) Team. This role will play a key part serving as the primary point of contact between customers (tenants and residents) contractors, and operational teams during disrepair projects. This will cover our work predominantly throughout the London Borough of Barking &amp; Dagenham. Responsibilities include:- • Acting as a crucial intermediary between the site teams, residents, and colleagues. • Being the main contact for residents, keeping them informed about project timelines, progress, and any disruptions. • Ensuring residents are aware of the works processes and communicate updates / changes accordingly • Attending regular client representative and tenant meetings and workshops to ensure highest level of customer service is provided at all times. • Ensure a consistent approach to customer care is adopted, • Managing the Tenant's Complaints procedures as a point of escalation. • Updating the database to reflect on-going works. • Collaborate with internal teams as necessary (such as planners and operatives) to assist with booking appointments and managing schedules • Facilitate communication between all stakeholders for a seamless project experience. • Addressing residents' concerns and complaints, ensuring their needs are met What we're looking for: • Previous experience in customer service or housing-related roles, ideally within a Resident/tenant Liaison Officer (RLO) role. • Experience of repairs and maintenance programmes in occupied premises, ideally with legal disrepair/housing condition claims environment. • Proven track record of successfully managing the workload across planned maintenance programmes. Skills and Abilities: • Strong interpersonal and communication skills • Confidence to manage sometimes difficult situations, and proven ability to work collaboratively with a range of stakeholders. • Empathy and the ability to build trust with residents, tenants and customers. • Knowledge of housing regulations and disrepair protocols. • Excellent organisational skills to manage multiple cases simultaneously. • Self-motivated with a proactive attitude to see cases through to resolution. Working arrangements • Full-time, permanent • Office based, with some flexibility available (a minimum of 3 days in office) • Salary £32,000 per annum About us: BD Group is a dynamic Local Authority Trading Company (LATCO) subsidiary of the London Borough of Barking and Dagenham. We provide critical infrastructure services including: • Repair and maintenance for 18,000 social houses • Capital works programmes • Cleaning and catering for over 40 schools • 24/7 emergency repair services • Facilities management • Environmental services Our mission combines private sector efficiency with a genuine public service ethos, reinvesting all profits back into our community. Perks &amp; Benefits: Competitive salary and benefits package including: Heart Hub rewards, perks &amp; benefits platform Group Life Assurance Private Medical Insurance Pension Scheme Paid Holidays Family Friendly Policies making work-life balance more achievable Health &amp; wellbeing support including an Employee Assistance Programme (EAP) Great offices &amp; local amenities including our on-site Café (with discounts available via our app) Access to independent mortgage advisory service Free parking at our head office - The Cube Free on-site parking Career development and training opportunities A great team with a friendly and inclusive workplace culture. To Apply: If you're passionate about making a difference and eager to grow in a supportive environment, we want to hear from you! Apply now and by clicking 'apply' below to submit your CV and outline relevant skills and experience via the application form for the opportunity to become part of our success story.

Tenant Liaison Officer

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Senior Tenant Engagement Officer. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working. The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham &amp; Bury St. Edmunds. As a Senior Tenant Engagement Officer, you will create and deliver the retrofit tenant engagement strategy and implement initiatives for retrofit projects, that are compliant with both PAS:2035 requirements and in line with Flagship's policy and regulatory requirements. You will continuously review and improve the tenant engagement strategy, in collaboration with internal and external stakeholders, to deliver outstanding and effective communications throughout the retrofit journey. You'll lead a team of Tenant Engagement Officers to effectively deliver tenant engagement and reduce tenant refusals. Engaging with tenants throughout the retrofit journey, providing a single point of contact by the tenants' preferred communication methods, acting on feedback and exploring alternative opportunities to continuously improve tenant experience. Seeking to understand and support the needs of vulnerable tenants and effectively implement the required support identified. You'll help make the case for energy saving technologies, compiling case studies and identifying community champions. Sharing successes using case studies, reports and measures to increase the knowledge of retrofit and sustainability across the business. Whilst collaborating with colleagues about our retrofit projects and how these feed into our Net Zero Strategy. Applications are welcomed for the role of Senior Tenant Engagement Officer from those with excellent communication skills, with the ability to adapt confidently to the needs of a diverse range of people. You'll have both experience and understanding of retrofit and the PAS:2035 standards. Experience in leading people and supporting with managing projects. Whilst being able to work closely with a team to provide support and guidance for success in both their roles and yours. Educated to A-Level standard and Retrofit Advisor Level 3 qualified. You'll also need a full valid driving license. In return for your hard work, we offer a competitive salary of £38,000 - £40,000 per annum and a benefits package that includes: <ul> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Senior Tenant Engagement Officer the Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 3190 and state that you are applying to be a Senior Tenant Engagement Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 26.05.2025. Interview Date: 10.06.2025, in King Street, Norwich. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Senior Tenant Engagement Officer - Reference Number 3190 Division Central Services Department Asset Management Locations Office Based - Negotiable (any Flagship Office) Remote status Hybrid Yearly salary £38,000 - £40,000 Employment type Full-time

43 Community and customer services Jobs