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Job Introduction What you'll do You will be the Supported Housing Officer for a defined patch of supported housing in C&amp;S. You will be accountable for ensuring excellent housing management on your patch which, crucially, takes into account the needs and vulnerabilities of customers and puts them at the heart of service delivery. How you'll do it • Ensure your schemes are homely places where customer needs can be safely be met. • Ensure customers are given flexible, supportive help to manage their tenancies successfully. • Regularly consider the effectiveness of services, staffing, building facilities, equipment and external relationships using your knowledge and resources to improve provision in line with agreed C&amp;S approaches. • Develop relationships with key local stakeholders which enhance services for customers, increase referral rates and reduce voids. • Ensure you and your team are alert to safeguarding concerns, following NHG policy and practice; working in partnership with appropriate agencies to respond. • Ensure your services meet and exceed KPIs including financial, people, quality, complaints, customer satisfaction, staffing levels &amp; housing. • Ensure your services are inspection ready, compliant and achieve excellent internal/external inspections results for all housing related services. • Ensure you make best use of relevant IT systems, ensuring all The Ideal Candidate We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation. Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification. Essential: <ul><li>Strong understanding of vulnerable people and their housing needs</li><li>Experience of working with or directly delivering support services to customers with similar needs to those within this remit</li><li>Strong interpersonal skills; friendly, approachable, professional</li><li>Clear, concise and accurate written and verbal communication skills</li><li>Able to maintain sensitive information appropriately</li><li>Enhanced DBS Disclosure</li></ul>Desirable: <ul><li>Negotiation and dispute resolution skills</li><li>Demonstrable knowledge of social housing management procedures and housing law</li><li>Effective IT skills including the ability to manipulate data in MS Excel to analyse finances/KPIs. Strong knowledge of all MS Office applications</li></ul>What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process Step 1: If you are interested, please send your application now! Closing date is 1st November 2024. Step 2: Successful candidates will be asked to do an assessment Step 3: Successful candidates will be invited to interview Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity. Attached documents <ul> <li> Supported Housing Officer_ June 2024.pdf </li> </ul>

Supported Housing officer

Support Worker Salary: Starting salary £25,115, rising to £26,425 after 12 months and rising to £27,355 after a further 12 months. Pro rata We are looking for two posts - one to cover Doncaster and one to cover Rotherham but both will be based from the Rotherham office and covering South Yorkshire. Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li> Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li> Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li> Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li> Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li> Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li> Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li> Review support plans periodically and adapt them according to changing needs</li></ul><ul><li> Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li> Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li> Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li> Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li> Assist in the delivery and development of resident activities.</li></ul><ul><li> Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li> Participate in office duty arrangements.</li></ul><ul><li> Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li> Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date 11/10/2024 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker

Barnsley AST based in Rotherham Support Worker Salary: Starting salary £25,115, rising to £26,425 after 12 months and rising to £27,355 after a further 12 months. Pro rata Barnsley AST based from the Rotherham office. Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li> Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li> Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li> Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li> Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li> Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li> Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li> Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li> Review support plans periodically and adapt them according to changing needs</li></ul><ul><li> Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li> Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li> Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li> Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li> Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li> Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li> Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li> Assist in the delivery and development of resident activities.</li></ul><ul><li> Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li> Participate in office duty arrangements.</li></ul><ul><li> Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li> Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li> Attend and participate in training sessions or activities as required.</li></ul><ul><li> Participate in team meetings and supervision as required,</li></ul><ul><li> Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li> Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li> Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date 11/10/2024 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker (Barnsley)

Two positions available: Hull Housing Support Worker Pod 4 The Octagon Walker Street Hull, East Riding of Yorkshire HU3 2RA Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) 17/10/2024 - Closing Date

Housing Support Assistant £22,528 per annum, pro rata 18 hours per week, 3 Month Fixed Term Contract Patching Lodge, Brighton About the role: As a Housing Assistant, you will help older people to live independently in the community and actively network with other agencies to support a person-centred approach and service. You will join a dedicated team, providing a range of housing-related support services, including: Promoting social activities on the estate and encourage the wider community to use any facilities provided on the estate. Conducting administration-based tasks using systems like excel, word and in-house systems Working in collaboration with the on-site care team to ensure the wellbeing of residents Provide residents with practical support to ensure they are maximising all welfare benefits Work with external agencies and other bodies to ensure that residents receive the support and advice they require. Work with the Location Manager to make daily contact with all residents, either personally or through the emergency call system Work with residents to provide varied social activities on the estate and ensure that all residents are enabled to take part. About you As a Housing Support Assistant, you will need to have strong organisation and administration skills, supportive nature and be a superb communicator. You will be: Highly organised and comfortable planning your own work Familiar with the needs of older people Previous experience in a similar, administrative role would be an advantage Competent with IT systems, which will include outlook, excel, word and inhouse systems. We need people who share our values, people who are friendly, customer focused, calm and have the ability to work with a wide range of people. If you would like to learn more about Anchor's Housing Service division, please copy and paste the following link into a new web browser <a href="https://bit.ly/4d1TKke" target="_blank">https://bit.ly/4d1TKke</a>, where you will be able to find details of typical roles we recruit, as well as example role profiles. Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health &amp; happiness <ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li><li>Access to online GP appointments</li></ul>Finance <ul><li>Pension plan - contribute between 4% and 8% and we'll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career <ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Housing Support Assistant

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer London based with a balance of home and office working £28,288 per year (pro rata) 37.5 hours per week Temporary position for up to 6 months We have a great opportunity to join our team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officer will include: <ul> <li>Completing property inspections</li> <li>Completing health and safety compliance checks</li> <li>Updating resident information forms </li> <li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li> <li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul> <li>Previous experience within either customer service or property inspection.</li> <li>Knowledge of compliance and health and safety</li> <li>Great organisational skills and ability to manage and prioritise your own diary</li> <li>Clear communication skills</li> <li>Ability to complete tasks within set deadlines</li> <li>Competent using mobile technology to complete worksheets</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£28,288 per annum (pro rata)</li></ul>To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 17 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Support Officer

Independent Living Housing Officer Location: East Dorset Salary: £31,058 per annum Hours: 37 hours per week Closing Date: Sunday 20 October 2024 Are you looking for a role where you can support individuals to live independently? We have an opportunity as an Independent Living Housing Officer in the East Dorset region. As an Independent Living Housing Officer, you'll be offering our enhanced housing management service to customers living within our independent living schemes. You'll be their first point of contact ensuring our customers feel safe within their homes. This position is permanent and, you'll be supported by the close knit team whilst receiving full training. You'll be community based and will attend regular home visits to make sure customers are maintaining their tenancies and offering support, making referrals where needed and offering opportunities for customers to give feedback either through drop in sessions, scheme meetings or newsletters. About you Your skills and experience - You'll already have knowledge in housing management or property maintenance and will ideally have experience working in a similar role or environment. Your knowledge and understanding -ll understand the importance of customer service being at the forefront of everything you do and will know how vital remaining independent is for individuals. The small stuff - Full on the job training will be provided. As mentioned, the role is community based with some flexibility around hours for the provision of our service between the hours of 8am - 5pm. You'll need access to a vehicle for work purposes, a full UK driving licence and business use on your car insurance. What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business' needs</li> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>Enhanced leave</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>Ready to apply? To apply, please use information provided in the advert and role profile to let us know why you'd be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement. We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do. Aster is not a sponsorship organisation and all candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands.

Independent Living Housing Officer

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: • Developing and sustaining warm and trusting relationships with service users, • Carrying out general administrative duties, • Providing emotional support to service users, • Medication oversight, • Supporting with daily living tasks, including budgeting and tenancy maintenance, • Communicating and building strong relationships with service users' family, support network and involved professionals. Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 80764 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application. A list of all roles available can be located at: <a href="http://www.creativesupport.co.uk" target="_blank">www.creativesupport.co.uk</a> Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications. For role or application queries please email <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role We are looking for a Customer Support Worker to join our friendly team in Kent, to work across our Homeless Families supported accommodation. Working within the scheme you will support with the continued, safe provision of accommodation for the customers living in our schemes. You will play a key role in signing up new customers to the service and supporting them through their housing journey. The role will involve working with the team, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will be working closely with our customers to develop a person-centred support plan, and deliver housing management services. At Places for People, we prioritise our dedication to safer recruitment. Therefore, an Enhanced DBS check is mandatory for this position. Please note this is role is 15 hours per week, flexible on days worked. For more information, please download our job profile available on our website. More about you Here at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment, and we need our staff to be positive, supportive and resilient. You will have experience of housing management, working with vulnerable client groups, working in potentially challenging situations and working with partner agencies. You must also have strong IT and communication skills. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. The role is part time 18.5 hours a week and travel within local geographical area's will be required. The working days are Monday and Friday full days and Saturday half a day This post is subject to a satisfactory disclosure from the Disclosure and Barring service. For more information please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Housing and Wellbeing Coordinator

We are Centrica! We're so much more than an energy company. We're a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we're powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you're developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes. Your work here isn't just a job - it's a mission. We all play a vital role in energising a greener, fairer future. Step into the winter season with a secure job opportunity offering stability and growth. Enjoy job security and a fantastic benefits package with our direct labour Tenant Liaison Officer position. We are looking for people who are caring and empathetic, and someone who understands the support needs of a diverse cross section of customers. Are you looking to heat up your career this winter? Join our team of experts at PH Jones in Liverpool and Warrington. What we offer <ul><li>£25,046.00 per annum</li><li>Full-Time, Permanent Contract</li><li>Fully Costed Van &amp; Fuel Card - EV options available with free install at your home</li><li>Full Uniform &amp; PPE Provided - Phone, laptop</li><li>Hybrid role working from home and within the local geographic contract area</li><li>Employee Energy allowance and discount on HIVE products</li></ul>Additionally you will benefit from <ul><li>Holiday 25 days + bank holidays</li><li>Full sick pay following successful probationary period</li><li>Company funded healthcare</li><li>Group Income Protection, Life Assurance &amp; Accident Insurance</li><li>Company Funded Healthcare plan</li><li>Access to MyHealth with 24/7 MyCare phone line</li><li>Online GP24 virtual service</li><li>Eye Test Voucher</li><li>Annual pay review</li><li>Legal Help</li><li>Financial Education</li><li>Centrica Benefits via the Offer Store - Offers with high street partners and discounts</li></ul>Main Responsibilities <ul><li>Managing tenant complaints</li><li>Visiting customers in their own home</li><li>To assist in managing our installs and service programme on our social housing portfolio</li><li>Assisting our operational management and planners in gaining access properties and making contact with tenants</li><li>Manage client relationships to engage on access procedures, installation programmes and community engagement</li><li>Take first line responsibility for the safe, efficient, and effective work delivery and customer satisfaction</li><li>Uphold PH Jones and British Gas company standards at all times</li></ul>Experience <ul><li>Social Housing Experience desired</li><li>Great organisational skills are required - Knowledge of Microsoft Office</li><li>You need to be able to communicate effectively both verbally and in writing and be able to demonstrate exceptional attention to detail whilst working under pressure</li><li>Strong customer service skills and confident in your dealings with both the internal stakeholders and external customers</li><li>Have a working knowledge and understanding of contract parameters and their implications</li></ul>What we need from you <ul><li>Valid in date driving license with no more than 6 points</li><li>Right to work in the UK</li><li>Exhibit knowledge of all procedures and safety measures to PH Jones and British Gas standards whilst offering excellent customer service</li></ul>PH Jones was formed in 1963 and has continued to grow through the provision of excellent customer service, high quality delivery and an unrivalled focus on customer care. PH Jones was acquired by British Gas in 2011 and is a key member of the Centrica Plc, a FTSE 100 company. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team - a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it! PLEASE APPLY ONLINE by hitting the 'Apply' button. Applications will ONLY be accepted via the 'Apply' button. This role is being handled by the Centrica recruitment team and NO agency contact is required.

Tenant Liaison Officer

Project Worker Shaftesbury Court, Manor Close, Trowbridge, Wiltshire BA14 9HN £13.03 per hour Full time and Part Time (37.5 - 18.5 hours per week) Sanctuary Supported Living is delighted to be recruiting for Project Workers at our CQC Registered Learning and Physical Disabilities Service at Shaftesbury Court. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers with a range of learning disabilities and physical disabilities to maximise their own potential and independence</li> <li>Being a first point of call to receive and direct all customer and customer queries</li> <li>Supporting progress towards independence in managing positive mental health</li> <li>Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and support</li> <li>Offering one-to-one support as required</li> <li>Regularly assessing the needs of customers, writing, and updating support plans</li> <li>Developing professional relationships with customers, using appropriate and clear communication to ensure their personal choice, privacy and dignity is maintained</li> <li>Delivery of small group activities to promote recovery and well-being</li> <li>Completing and monitoring health and safety checks within the service</li></ul>Skills and experiences: <ul> <li>Previous experience of working with adults with physical/learning disabilities or high needs</li> <li>Experience in understanding housing and tenancy applications and processes</li> <li>The ability to relate and empathise with people with physical/learning disabilities</li> <li>Ability to work effectively in highly pressured situations</li> <li>Experience with developing and maintaining accurate records and support plans</li> <li>Basic knowledge of Microsoft packages and internet communications NVQ Level 3 in Health and Social Care or willing to work towards</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 221293 Closing Date: 27 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Supported Housing Worker

Do you understand the importance of work? Do you have experience of homelessness and the challenges this brings, including finding employment? Are you happy to talk with individual currently experiencing homelessness, share your journey and support them in their journey to finding work? You will support clients who are homeless, rough-sleeping or at risk of becoming homeless by using your lived experience to support clients into employment of their choosing. You will provide emotional and practical support to clients in the communities of Shropshire or Telford at an appropriate time of intervention. The role is designed to help clients progress on their individual journeys and access local activities to support with their personal growth and skillset. Further information is available in the attached documents.

IPS Lived Experience Support Worker x 2 - Homelessness Employment Support Team

Job description FUSION HOUSING works across the Kirklees, Calderdale and Wakefield districts of West Yorkshire, providing help for our communities to find and maintain housing through legal advice, employment support, learning opportunities, supported accommodation and local food bank provision Location: Halifax (Elsie Whiteley Innovation Centre) - there will be a requirement to attend any HOMEs properties in Calderdale. Fusion Housing manages a number of properties in Kirklees, Calderdale &amp; Wakefield for single people and families who are either homeless or at risk of homelessness. We are looking for someone with experience in supporting vulnerable individuals to realise their goals and help ensure our clients move on into independent, suitable accommodation. The role includes: • Supporting people, finding out about their life journey and working together to make their goals a reality through support planning. • Updating support plans and risk assessments. • Ensure clients are adhering to the conditions of their license / tenancy agreement, implementing appropriate sanctions where breaches occur. • Providing person centred support to adults who sometimes have very complex and challenging behaviours such as learning disabilities, ADHD, anxiety and personality disorders and psychotic disorders. • Carrying out inspections to ensure their housing is safe and appropriate. • Encouraging individuals to build their confidence so they can create good relations with others. • Linking in with other professionals such as Housing Officers, Social Workers and CPNs. • Helping remove the barriers people may have to finding suitable independent housing. • Finding a joint resolution to issues like anti-social behaviour or neighbourly disputes. • Being understanding and supportive when times are tough; you'll become that friendly face for someone to talk and listen to, whilst supporting the client to tenancy sustainment. • Having difficult conversations with the people you support; being open and honest about the challenges and putting a plan in place together about what to do next. • Participating in property sign-ups and re-lets in your area. The qualities we're looking for: • A positive, enthusiastic attitude with a sense of curiosity and lots of imagination. • Someone who enjoys working in a fast paced, dynamic team where people support each other and are happy to get stuck in. • Being able to work on own initiative and enjoy the challenge of an ever changing workload. Further information, eg job description, employee specification and guidance notes, are available to download from the website <a href="http://www.fusionhousing.org.uk" target="_blank">www.fusionhousing.org.uk</a> , or can be requested by emailing [email protected] . TO APPLY FOR THIS ROLE: Complete our online application form via the Fusion Housing website <a href="http://www.fusionhousing.org.uk" target="_blank">www.fusionhousing.org.uk</a> . CLOSING DATE: Monday 28th October at 8am. INTERVIEWS: Tuesday 5th November at Elsie White Innovation Centre, Hopwood Lane, Halifax, HX1 5ER. Fusion Housing has a commitment to safeguarding children and adults at risk and will ensure that all its policies reflect this. This recruitment is taking place under our Equality, Diversity and Inclusion Policy and Procedures. An Enhanced DBS check will be required. As an employee of Fusion Housing, all successful applicants benefit from the following: • 30 days annual leave; 2 floating day; statutory bank holidays (all pro-rata for P/T staff) • Flexible working • Hybrid working policy • 30-minute paid break per day • 5% employer pension contribution • Pension salary sacrifice scheme • Sick pay scheme • Inclusive maternity and parental policies and pay • Health cash plan • Access to corporate KAL membership • A full range of staff and peer support networks #LI-DNI

SUPPORTED HOUSING OFFICER - FUSION HOUSING

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Supported Housing Worker (Substance Misuse) Salary: £24,500 per year Hours:37.5 hours per week Contract type: Permanent Location: Trowbridge, Wiltshire Additional information: <ul><li>Participation in an on-call out-of-hours rota, £100 per week when on-call</li><li>Generally working Monday to Friday </li></ul>The Role: As a Supported Housing Worker, you'll be working alongside our partnership agencies to empower clients to develop their skills, resilience and independence, as a stepping-stone to sustained recovery and move on to their own tenancy. You'll be required to deliver person-centred, high-quality support and housing management to single homeless clients with low to medium-level needs. Responsibilities include: <ul><li>Carry out any referrals coming into the service following the assessment process</li><li>Implement and monitor client support plans and risk assessments </li><li>Ensure all safeguarding procedures and service policies are followed</li><li>To give clients advice, and information and provide an enabling service so that they can access appropriate services</li><li>Responsible for the day-to-day health and safety and safe running of the service including liaison with external contractors </li></ul>Qualifications / Requirements: <ul><li>Experience working with vulnerable adults and/or people with complex needs</li><li>Able to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes</li><li>A valid UK driving licence and access to own vehicle is required - business insurance will be required for roles involving travel to work (desirable, but not required)</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Sliding salary scale with salary increases every year for the first 3 years</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Supported Housing Worker role, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Supported Housing Worker (Substance Misuse)

The vacancy Contract Type: Temporary - 12 months (maternity cover) Closing date: 11th October 2024 Interview date: 27th October 2024 Our organisation is all about people - the people who live in our homes, the people in the communities we serve and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed an agile, flexible culture which supports people to do this. As a not-for-profit housing association, we provide homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness and support people to reach their potential. This role will help us to do this by working as part of a team within supported housing and outreach services in Greater Manchester, providing high quality, personalised housing related support and enablement support to young adult clients. In this role, you will be responsible for developing partnership with clients, partner agents and families, individualised support packages We need people who have / are: <ul> <li>Knowledge of relevant legislation, policy and developments relating to all clients including people with ADHD and ASD, and people with substance mis-use issues</li></ul><ul> <li>Understanding of safeguarding, health &amp; safety procedures and tenancy management</li></ul><ul> <li>Experience of working in a supported housing environment or relevant social care setting.</li></ul><ul> <li>Experience working with complex support needs.</li></ul><ul> <li>Excellent communication skills - written/verbal/numerical/IT/interpersonal skills</li></ul><ul> <li>Develop positive working relationships with all clients, their families, colleagues and partner agents</li></ul>Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. #Housing #Independentliving #Support #Housing #Manchester About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The Communities team Our Communities team pride themselves on delivering a fantastic service to our customers, representing the customer voice throughout the organisation and striving to make a real difference in people's lives! Forging strong relationships with our customers is central to what we do, none more than in our Customer Service and Support Team who assist customers with all aspects of housing, they really are a clued-up bunch! They also manage a full range of digital contact channels including live chat, social media, our app and of course the telephone so are skilled as well as knowledgeable! Our customers are important to us, and we want them to feel that way, which is why our Communities Team support residents to manage their tenancy and make sure neighbourhoods are clean, safe and places you're proud to live. It's a great feeling for the team knowing they can help to make services better for our customers! We are constantly striving to find innovative solutions to support customers and focus improve our customer experience. Whether it's developing an app, streamlining process or finding service improvements, they always have the customer at the centre of what they do! We're committed to doing what we say we'll do, keeping customers updated, building rapport and problem solving. Stats: <ul> <li>483 people moved into one of our homes last year!</li> <li>We engaged with 3,400 customers, on everything from our new cleaning contractor to building safety measures.</li> <li>90% of customers were happy with how they were treated last year!</li> <li>80% of customers were happy with their last contact with us</li> <li>We handled over 75,000 customer contacts last year!</li> <li>We continuously work with customers across the organisation including our Resident Scrutiny Panel, Customer Offer Panel and Community Champions.</li></ul>"Thank you for your interest in joining our Communities Team. For us, the Communities team is all about being reliable and respectful in the way that we interact with customer's and colleagues. The team is a tight-knit bunch who all share the same ethos, to deliver excellent customer service and have fun doing so! We are genuinely passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring Customers can live well in their homes and Communities, I'd love to welcome you into the team!" Ross Powell, Head of Customers and Communities Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Refer a friend scheme Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Cycle to work scheme Professional membership fees paid Tax-free green car scheme Loans scheme for travel season tickets Savings clubs Training and coaching Counselling and well-being programme Enhanced maternity and paternity leave Financial education Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Supported Housing Officer

Job Title - Support Worker Location - Chapter House - West Bromwich Hourly Pay - £12.14PH Contract type - Permanent Working hours 35 hours per week About us - Chapter House is a 24 hour Supported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. GSA has policies in place that ensure each person living within their property receives the same opportunities, support and chance to better themselves and their general lifestyle. About the Service Members of staff work with the client as their `keyworker`. Clients work with their keyworker to evidence that they are meeting their support needs and that can maintain their tenancies so that they can move on to independent accommodation. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Our purpose We are proud to be able to support tens of thousands of people across England by providing affordable housing and care to help people live independently. Our focus is on building better lives. Everything we do is about people - whether that`s providing a good quality, safe home or providing care which helps someone to live an independent life. Our colleagues live and breathe this social purpose and we need great people, with skills across a range of disciplines, to make this happen. Working for GreenSquareAccord gives you the chance to bring your skills and expertise and make a real difference. It doesn`t matter which role you are considering applying for, your work will help thousands of people build a better life. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul> <li> We believe our customer is everything </li> <li> We are one team </li> <li> We are supportive and caring </li> <li> We are business-minded for social purpose </li> <li> We are curious and ambitious. </li> </ul> You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes; annual holiday entitlement (plus statutory bank holidays); a defined contribution pension scheme; trust based flexible working and a Confidential Employee Assistance Programme (EAP). GreenSquareAccord also offer a non-contractual performance-related bonus scheme. Further details will be made available upon joining, along with supporting documentation which can be found on the GreenSquareAccord intranet site. How to apply If you wish to apply for this role please email a copy of your up to date CV to <a href="mailto:recruitment@greensquareaccord.co.uk" target="_blank">recruitment@greensquareaccord.co.uk</a> . It is also recommended that you make your current Line Manager aware of any roles you are applying for within the organisation. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing Support worker

Job Description Job Title: Housing Support Worker Contract Type: Permanent Salary: £25,965.41 (£27,112.48 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday 9am - 5pm Location: Booker House, Swindon If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Support Worker This role is based at Booker House in Swindon. Booker House is comprised of self-contained flats providing supported housing to customers with learning disabilities aged 18 - 65. You will provide housing-related support to our customers in a variety of ways. For example, helping customers maintain and sustain tenancies, connecting them with employability coaches and other support agencies, helping them manage their money, signing up for benefits or to move on to a more permanent home. It will be your job to help boost their confidence and support them on their journey as they rebuild their lives. Through all of this you will need to keep records of everything, so there is some admin to do. At times this role is tough, but most of the time it can be incredibly rewarding. You will need to be resilient, empathetic, and able to leave your work at work and not take it home with you. About you We are looking for someone with: <ul> <li>Experience of working with vulnerable people</li> <li>Experience of delivering structured support and risk management</li> <li>To be a team player with a caring and empathetic nature with a resilient, can-do attitude, able to work as part of a team</li> <li>An understanding of supporting vulnerable people - this could include having your own lived experience of homelessness or drug or alcohol addiction.</li> <li>Ability to work flexible hours to meet customer and business needs, which may not include normal office hours and may include lone working</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays </li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Supporting Customers: We use Psychologically Informed approaches and Trauma Informed Care principles to support our customers to develop new ways of thinking and to make steps towards independence, by: <ul> <li>Leading on Co-producing bespoke support and move-on plans, involving key stakeholders (e.g. family/other support providers), where appropriate</li> <li>Organising and carrying out regular planned reviews of support and risk plans, or following an incident/significant change in a customer's circumstances</li> <li>Engaging customers to meet agreed outcomes and develop life skills</li> <li>Assisting customers with day-to-day support and tenancy-related matters</li> <li>Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities</li> <li>Signposting customers to appropriate external support services, including interventions such as food banks and other community resources</li> <li>Supporting customers to be 'tenancy ready' to enable successful move on</li> <li>Supporting customers to be financially independent through budgeting plans and maximising income</li> <li>Supporting and monitoring customers' healthcare needs, ensuring appropriate contact with healthcare professionals</li> <li>Empowering customers to move towards self-management of their medication by following the medication procedure</li> <li>Leading on support initiatives including Group Work</li> <li>Ensure the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately</li> <li>Record and update clear, factual, accurate, strengths based customer information on the local or appropriate digital platform</li></ul>Service Delivery: <ul> <li>Facilitate the referral process into the service and assess potential new customers</li> <li>Contribute to the delivery of a housing management service, including income collection and providing customers with tenancy-related support</li> <li>Work with customers to maintain a safe environment by reporting repairs and health and safety concerns</li> <li>Clean and prepare rooms as appropriate</li> <li>Resolve difficult and challenging situations in a sensitive and informed way, balancing the needs of the individual with responsibilities for the safety of the service</li> <li>Develop and maintain local partnerships to provide a holistic range of support for customer</li> <li>Carry out day-to-day administration and operational duties</li> <li>Other Information:</li> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of delivering structured support and risk management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of Psychological or Trauma Informed approaches to support</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results</li> <li>Knowledge of current benefit systems</li> <li>Experience of working in a care and support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

We are looking for someone who is approachable and warm and able to connect with the young adults we support at our mental health service in South Manchester. This person will support service users to develop their skills and knowledge so that they can go on to live more independently in the community. This individual will also support the young people at the service to sustain their tenancies through encouraging them to develop their independent living skills and helping them to navigate any tenancy related issues. The successful candidate will have the ability to identify areas that a service user needs support with, work with them to devise an individual support plan for their placement, and support the young person to implement this plan. This person will be comfortable working collaboratively and creatively with tenants. They will also be non-judgemental, able to relate to the issues that young people face, have a laid back approach, be a good listener, be able to use their initiative, and be comfortable lone working and alongside others. This opportunity is perfect for someone who is interested in an exciting career in mental health, where you are assisted in developing your skills as a support worker through close supervision, corporate training, and working as part of an experienced staff team. Our Housing Support Workers help young people to: <ul> <li>Understand their tenancy responsibilities</li> <li>Live alongside others and accept the differences in people</li> <li>Develop their own awareness and skills</li> <li>Reflect on their lives and plan for the future</li> <li>Find positive move on in housing and in life</li> <li>Improve their relationships</li> <li>Achieve their potential</li> </ul>The service is situated in Wythenshawe South Manchester, with good transport links and a range of local amenities close to the service. Bus services and metro links are within a few minutes waking distance. Experience of providing care and support to individuals with mental health needs is desirable but not essential. We value a desire and commitment to work alongside young people, promoting positive change in their lives and helping them to achieve their aspirations. Vacancy Reference Number: 73845 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS. We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded. We can only accept applications from candidates who are located in and eligible to work within the UK. - This post will not be open to Sponsorship under the UKVI scheme. Application Instructions: To apply, candidates must complete the online application form located on our company website via the listing for the above reference numbered role. We do not accept CV's as a method of application. A list of all roles available can be located at: <a href="http://www.creativesupport.co.uk" target="_blank">www.creativesupport.co.uk</a> Completed Application Forms must be submitted to our Head Office address (below) or emailed to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. We do not provide outcomes for unsuccessful applications. For role or application queries please email <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer - Part Time Banbury £13,061 - £13,748 per year 18.75 hours per week - Monday to Wednesday We have a great opportunity to join our Housing 360 team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officer will include: <ul> <li>Completing property inspections</li> <li>Completing health and safety compliance checks</li> <li>Updating resident information forms </li> <li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li> <li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul> <li>Previous experience within either customer service or property inspection.</li> <li>Knowledge of compliance and health and safety</li> <li>Great organisation skills and ability to manage and prioritise your own diary</li> <li>Clear communication skills</li> <li>Ability to complete tasks within set deadlines</li> <li>Competent using mobile technology to complete worksheets</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£13,061 per annum (rising to £13,748 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £26,122 based on 37.5 hours per week rising to £27,497 after 12 months service and subject to satisfactory performance To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Support Officer - Part Time

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Support Officer Lancaster Way - Ely £24,878 per year (pro rata) 37.5 hours per week - Monday to Friday - 9:00am to 5:00pm Temporary position for up to 6 months We have a great opportunity to join our Housing 360 team in the role of Housing Support Officer. This is an exciting time to join the team as you'll be helping to shape the team's processes by looking at the way we work in a new light. During your working day you'll be visiting multiple properties, including houses and flats, within your geographical area, completing annual fire door checks. The role of Housing Support Officer will include: <ul> <li>Completing property inspections</li> <li>Completing health and safety compliance checks </li> <li>Updating resident information forms </li> <li>Regular contact with customers within their properties or while in the community, escalating any concerns to the local Housing team</li> <li>Extensive travel throughout the geographical area covered</li></ul>Skills and experiences: <ul> <li>Previous experience within either customer service or property inspection. </li></ul><ul> <li>Knowledge of compliance and health and safety</li> <li>Great organisation skills and ability to manage and prioritise your own diary</li> <li>Clear communication skills </li> <li>Ability to complete tasks within set deadlines </li> <li>Competent using mobile technology to complete worksheets</li> <li>This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (pro rata) </li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£24,878 per annum (pro rata)</li></ul>To view the job profile please click here (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 9 October 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Meridian Business Support are currently working with a Social housing Contractor in Greater Manchester who are looking to recruit a Tenant Liaison Officer. The successful candidate will work with the Site manager in providing support to ensure they have a positive relationships with residents in order to provide information and support during refurbishment, maintenance and major works programs. Responsibilities <ul><li>Generate and distribute relevant pre-works correspondence to residents before the works begin, including introduction letters; Getting to Know You letters; intro leaflets; 14 day notices; 7 day notices; 48/24 hour notice.</li><li>Carry out tenant inductions and pre-works/"getting to know you" surveys prior to work commencing in homes and pass relevant information to site management teams.</li><li>Carry out choice events/individual consultation with tenants regarding future work, and coordinate tenant's choices as appropriate to scheme, as required</li><li>Record and monitor no access, reporting three times no access to client.</li><li>Record and monitor refusals. Ensure relevant forms completed .</li><li>Agree appropriate liaison and future access arrangements with residents.</li></ul>For more information on the role please apply or send your CV direct to <a href="mailto:alex.taylor@meridianbs.co.uk" target="_blank">alex.taylor@meridianbs.co.uk</a>.

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role You will take an active role to engage with residents to promote safe and secure independent living, ensuring an engaging vibrant environment to reduce isolation. Providing advice on rent and service charges, assisting with benefits claims and supporting customers with their financial needs. You will work with the internal Places for People income recovery team to reduce rent arrears. The role is part time 16 hours a week and travel within local geographical area's will be required. This post is subject to a satisfactory disclosure from the Disclosure and Barring service. For more information please download our job profile available on our website. More about you It is essential that you have experience/knowledge of housing management, social care and/or wellbeing of Retirement living services. You will possess good computer skills with knowledge of all Microsoft Office applications, including Word, Excel and PowerPoint. Effective communication skills both written and verbal, with the ability to build great relationships with both customers and colleagues is required. It is important that you have a good mix of 'team player' attributes but also the ability to work effectively using your own initiative; as their will, be an element of lone working. You will also have an awareness of Health &amp; Safety. The ideal applicant will have experience of manging anti-social behaviour and challenging situations. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Do you have experience supporting vulnerable people and those with complex needs? Happy to travel to various homes across Hereford? We may have just the role for you... Come and join a Charity focused on people rather than profit. We are looking for a Experienced Support Worker (Internally known as a Support Co-Ordinator) who shares our purpose, to join our expanding Independent Living Services Team where we house and support young people 16+ under Local Authority Care across Hereford. We have properties in predominately Hereford and we need people who are flexible to work from any of these locations. We are looking for someone to work on a casual Bank basis. We need people who are flexible to work varying shifts including mornings, evenings and weekends. We provide bespoke support packages to suit a broad range of young people ranging from 24/7 to a few hours per week. Our focus is to provide the highest quality of support in line with Ofsted Standards. We aim to enhance individuals' independence skills, empowering them to advance their aspirations with greater confidence and capability. Why should you consider this opportunity? <ul><li>Work within a fun, established and very supportive team.</li><li>Management support from a very well established and tight knit senior management team with decades of experience.</li><li>Career growth, join a service which has grown in the last 5 years from a few properties to 20+ across 5 counties.</li></ul>You'll Re-enforce, positive support being delivered and establish the same standards in new placements. Provide a strengths-based, trauma-informed approach to empower young people in improving independent living skills. Safeguard them from any potential danger, harm, or abuse. Accurately document notes on our computer system and ensure seamless communication with support staff for effective handovers. Have a Resilient nature, with the ability to keep a positive mindset even when times get tough. While the role may present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. To excel in this position, you'll need to be flexible, patient, resilient, and professional, approaching your duties with a calm and caring demeanour. About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. Why join us? <ul><li>25 days holiday, plus public holidays, with an additional day added per year and option to purchase more^</li><li>Enhanced pension (5% employer contribution)</li><li>Enhanced sick pay (up to 30 days full pay and 30 days half pay)</li><li>Life Assurance cover(3 times your annual salary in the event of your death)</li><li>Free subscription to Benenden healthcare cashback plan or Perkbox discounts</li><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Comprehensive induction and ongoing training and development.</li><li>Option to join various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing.</li><li>In-house Workplace Welfare Manager for support when needed.</li><li>We make an Impact, check our latest report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a></li></ul>(Benefits are for contracted staff only not bank workers) Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional Pride. Integrity is everything. Reflect and learn. Continuous Improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Application Information: Position: Experienced Support Worker (Internally known as Support Co-ordinator) (Job ID 890) Hours: Casual hours. Shifts are on a rota basis including some weekends and Sleep shifts. Contract: Permanent Location: Various locations across Hereford. Pay: Bank is £12.50 per hour, plus holiday pay accrual Closing Date: 11:59pm 13th October 2024 - CCP reserves the right to close the job advert early if needed. Interview Date: 14th October 2024 CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. ^Annual Leave entitlement will be pro-rata for Part-time staff. Working on public holidays due to a rota pattern will be compensated with time off in lieu. An extra day of leave accrues for each completed financial year (capped at 5). Purchasing additional holidays is capped at 5 per year. ^^Contracted staff only. Business mileage (45p a mile) is paid for any daily miles over and above the distance from your home to the allocated workplace location and back. You'll need a well-maintained vehicle with valid tax, MOT and Insurance covering business use. INDHP

Bank Experienced Support Worker - Independent Living Services

Job description Post Ref: CC178 Calderdale Council, are pleased to offer several opportunities to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing Date: 16th October 2024 Interview Date: 24th October 2024 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a varie-ty of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel. For support on your application please read our Application Booklet or visit our Employment Hub | Calderdale Council We reserve the right to close vacancies prior to the advertised closing date, an early submission is advised.

36 Community and customer services Jobs