232 Community and customer services Jobs in England

Salary: £32,061 to £32,597 per annum

Hours: 37 hours per week

Location: Copeland (Cumbria)

Contract: Temporary (12 months)

About this opportunity

This post sits within the Homeless Prevention and Housing Service, which specifically supports the operational delivery of the councils' teams, working with all people experiencing and at risk of homelessness. Post holders will work with colleagues across this wider service area to provide high quality first point of contact for housing related advice and support to people who are at risk of or experiencing homelessness.

This service is central to ensuring operational statutory and legal duties are delivered through the management of a range of statutory direct access accommodation and crisis support; as well as delivering homelessness advice and assistance 24 hours a day, and quality community based accommodation and support pathway services for people experiencing homelessness, in fulfilment of the Councils statutory legal and regulatory requirements in the delivery of the homelessness and housing support provision across Cumberland

Who we're looking for

We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.

We're also about potential over perfection and we can help you grow in the role and thrive in your career.

Be sure to take a look at the post specification (below) for the essential criteria for this role.

Guaranteed Interview

We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role.

• Those who consider themselves disabled as defined by the Equality Act 2010
• Those in care or who have left care and are aged 24 and under
• Those who identify as a member of the British Armed Forces community (service leavers, veterans, their partners or spouses, reservists, cadets).

If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more .

DBS Checks

This role requires a DBS check. The level of check for this role is - Enhanced DBS Check with an Children's and Adults Barred List check.

Please note this role involves working in regulated activity with Children and adults. It is an offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with Children and Adults.

Diversity, Inclusion & Adjustments

We're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Leader and also an Age Friendly Employer - to provide opportunities for everyone to thrive.

If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing Resourcing@Cumberland.gov.uk . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs.

Contact

For more information about the role or to arrange an informal chat prior to your application, please contact Gemma Coward by email at Gemma.Coward@cumberland.gov.uk

Application and Interview information

• Closing date: 17/08/2026
• Interview date: TBC

Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.

Please read the supporting information:

• Post Specification

Please also refer to our Careers site to find out more:

• Our Staff Benefits
• Candidate Support
• About Cumberland Council