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Are you passionate about helping people?Are you able to lead a team, helping them to achieve success in the field of homelessness prevention?Welwyn Hatfield Borough Council is investing in homelessness services and is looking for someone to lead the expanding team of Housing Options. You will be one of two Housing Options Team Leaders for the Housing Options team and a member of the Housing Needs management team with operational responsibility for both the day-to-day service and the out-of-hours homelessness service.You will be in a key role, working with the Housing Options Manager to develop the service in a way which promotes and prioritises the prevention of homelessness whilst also ensuring that there are resources in place for the relief of homelessness when prevention is not possible.With line management responsibilities for up to eight officers, you will ensure consistency in decision-making whilst also providing advice and guidance to help develop and strengthen team members’ own decision-making skills.You will be responsible for maintaining and updating the key homelessness prevention pathways, working with partners and colleagues to ensure the Council has the necessary housing options for successful, sustainable outcomes.As the primary point of contact for colleagues and partners in the day-to-day operation of the service, you will enable the swift resolution of cases that require a quick response and help colleagues without specialist knowledge.You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, dealing with cases that require escalation from members of the Housing Options team and identifying outcomes in complex cases.We are looking for someone with:<ul><li>An interest in providing high-quality public services to the local community</li><li>Experience of working in housing options and homelessness, making detailed homelessness decisions and providing detailed housing advice</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>High levels of ability working with IT systems and confidence in using Microsoft software</li><li>Excellent communication and interpersonal skills</li><li>The ability to manage the effective operation of Welwyn Hatfield Borough Council’s Housing Options service</li></ul>Contract:&nbsp;1 x permanent role (PO1769), 1 x 12-month fixed-term role (PO1615).Hours:&nbsp;37 hours per week (hybrid working).Salary:&nbsp;Starting at £40,689 per annum with potential progression to £43,690 per annum on achieving the designated skills and experience.Our ValuesOur values are important to us, and we’re looking for someone who can live our values and help embed them into the services we deliver. Our values are Collaborative, Open, Responsible and Excellent.If you are passionate about helping people and assisting those in housing need, and if you also thrive under pressure and enjoy team working, we want to hear from you.For further information and to apply, please visit our website via the Apply button.Closing date: 6 July 2025.Assessment date: 14 July 2025.Interview date: 18 July 2025.

Housing Options Team Leader

Do you have a passion for identifying potential risks before they become issues and ensuring robust assurance frameworks are in place to support strategic decision-making?Are you ready to lead and enhance risk management practices in a dynamic organisation, driving a culture of accountability, compliance, and continuous improvement?We’re looking for a dynamic Risk and Assurance Manager who thrives on making Everyday Better.Someone who can turn complex risks into clear opportunities and ensure our services are safe, reliable, and future-ready.Location: Agile working with commute to Grimsby/ Boston offices required on an adhoc, occasional basis.Salary: £55,924Contract: PermanentHours: Monday- Friday, 37 hours per week,&nbsp;What is Lincolnshire Housing partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.It’s an exciting time to join LHP! With the recent approval of our ambitious ‘Everyday Better’ transformation programme by our Board and Executive Team, we’re expanding our team.Check out our&nbsp;<a href="https://www.youtube.com/playlist?list=PLeNgL4QX0xCP1T-wBnSh2_Sz66216EK35" target="_blank">Youtube&nbsp;</a>channel to hear some stories of what it's like to work here!&nbsp;What benefits will I get from working for Lincolnshire Housing Partnership?&nbsp;<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Discounted Shopping Vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic corporate training programme</li><li>A superb employer salary sacrifice pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li><li>Career Development &amp; Encouragement&nbsp;</li></ul>What could a typical week look like as our Risk &amp; Assurance Manager?Working at LHP offers variety, challenge and the chance to make a real difference - but it’s not always easy, you’ll have a fantastic team around you as support and to celebrate your team success.A typical week could look like:Risk &amp; Assurance<ul><li>Develop, implement, and maintain LHP’s risk management and assurance framework in line with the Three Lines of Defence model.</li><li>Ensure risks are identified, evaluated, and mitigated, and that appropriate escalation processes are in place.</li><li>Embed risk management practices across all service areas and support teams to integrate risk thinking into day-to-day decision-making.</li><li>Strengthen Board and Executive oversight through clear, consistent, and timely reporting—linking risk to strategic outcomes, financial triggers, and regulatory expectations.</li><li>Support delivery of internal assurance program consisting of deep dives and internal control testing&nbsp;</li></ul>Internal Audit Oversight<ul><li>Lead the delivery of the annual internal audit programmes, ensuring reviews are well-planned, insightful, and deliver tangible improvements.</li><li>Act as the primary liaison with internal auditors, supporting the business to respond proactively to findings and drive continuous improvement.</li><li>Track and report on audit recommendations, ensuring timely closure and embedding of learning across the organisation.&nbsp;</li></ul>Insurance Management<ul><li>Act as primary liaison with the Account Manager</li><li>Maintain fit-for-purpose insurance arrangements that protect LHP’s colleagues, property, and assets,</li><li>Oversee the end-to-end claims management process, ensuring effective reporting, investigation, and resolution.</li><li>Provide specialist advice on emerging risks and insurance requirements aligned to service change and legal obligations.</li></ul>For a full list of responsibilities please download the job descriptionWhat Skills, Abilities, Knowledge and Experience will I need as a Risk &amp; Assurance Manager?<ul><li>Proven experience in a management role, successfully leading and motivating multi-disciplinary teams</li><li>Significant experience in delivering risk and assurance frameworks across complex organisations.</li><li>Strong track record of leading internal audit programmes and delivering practical improvements from findings.</li><li>Experience of reporting to senior leadership and Boards, including developing and presenting high-quality assurance reports.</li><li>Experience of Insurance </li><li>Excellent organisational skills.</li><li>Experience of working in regulated environments, with a clear understanding of accountability, transparency, and compliance expectations.</li><li>Ability to interpret regulations and guidance and translate into operating practice.</li><li>Excellent understanding of IT systems and an ability to manage data integrity and data quality</li><li>Experience managing insurance portfolios and/or fleet operations</li><li>Background of working in regulated environments</li></ul>&nbsp;How to ApplyPlease attach your most recent CV along with a supporting statement outlining the experience and skills that make you a strong candidate for the role for the Risk &amp; Assurance Manager role.Please get your application in quickly as we may close the campaign early if we receive sufficient strong candidates.&nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory References

Risk & Assurance Manager

Are you an experienced and tenacious Housing Management professional? An expert at planning and executing transformations? Have a passion for promoting a culture of continuous improvement?If yes, we would love to hear from you!We are recruiting for a new Head of Housing Management to join us on a full-time, 12 month fixed term basis. This role will be home based with regular travel across England, Wales and Northern Ireland. Team Meetings will be held in Peterborough or Birmingham. &nbsp;Mencap delivers Housing Management services to approximately 750 tenants in 250 properties across England, Wales and Northern Ireland. Following an external review of the Housing Management Function, we are looking for an individual to drive a transformation project, with experience of process improvement and delivering high quality services to our tenants.In this role you will:<ul><li>Lead and transform the housing function at Mencap, ensuring compliance with regulations.</li><li>Plan and deliver the transformation – defining and delivering financial and non-financial vision, objectives and impact.</li><li>Review current processes and policies to identify gaps and process improvements.</li><li>Collaborate with other departments and senior leaders.</li><li>Develop and implement strategic plans to improve service delivery and expand the services.</li></ul>You will have:<ul><li>Experience in a ‘Head of’ role within a Local Authority or Social Housing environment.</li><li>Leadership experience in housing management within a large and complex organisation.</li><li>Strong knowledge of housing legislation, tenancy management and social housing regulations.</li><li>Ability to analyse performance data and implement strategic decisions.</li><li>A track record of planning and delivering Housing Management transformation projects from concept to delivery.</li><li>Exceptional leadership and communication skills with the ability to motivate teams and drive service improvements.</li><li>Chartered Institute of Housing Professional Qualification Level 5 or equivalent (desirable).</li></ul>*In depth details can be found on the attached Job Description.If this position sounds like you then please&nbsp;apply now&nbsp;by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.*Please note*&nbsp;The application closing date for the role will be on 29th June. First stage interviews will be held via TEAMS on the 8th&nbsp;June with second stage interviews to follow shortly after.Job # 33914At Mencap, we’re excited to receive your application! We reserve the right to&nbsp;close this advert earlier than planned&nbsp;if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Head of Housing

Location: South London – Brixton / Oval&nbsp;A Chartered Institute of Housing qualified professional to lead the strategic development and tactical delivery of our comprehensive housing management service to tenants and leaseholders.About UsEstablished over 25 years ago, Cowley Resident Management Organisation (RMO) runs a mixed tenure estate of 560 properties in South London. We are a thriving and culturally diverse community that encourages resident participation and helps staff and residents to work together to make Cowley a better place to live.&nbsp;It’s a friendly place to work – with a committed team who enjoy seeing the difference they can make to people living in a local community, including vulnerable and older residents.About the roleYou will be a pivotal point of contact between our tenants and internal teams, working alongside colleagues to manage our portfolio of properties and take full responsibility for all aspects of planning, resident engagement and the upholding tenancy terms and conditions. This includes responsibility for letting empty properties and the recovery of arrears.&nbsp;&nbsp;It will be important to build effective relationships with all teams in Cowley to ensure we provide a joined-up housing service.&nbsp; You will work with your team to managing anti-social behaviour cases and positively contribute to our community development and engagement agenda.You will be tasked with producing and delivering a service plan for the organisation with clear targets and performance indicators, as well as developing a strategy for managing anti-social behaviour.&nbsp;About you&nbsp;<ul><li>Comprehensive knowledge of housing management and a recognised qualification issued by the CIH. </li><li>Experience gained in a senior leadership role in a social housing setting</li><li>Knowledge of issues affecting the provision of a customer focused service to a diverse community and key issues concerning local government and social housing</li><li>Knowledge of tenancy conditions and arrears recovery procedures</li><li>Able to lead and chair meetings with multiple stakeholder audiences, including preparation of agendas, schedules and supporting documentation</li><li>Ability to manipulate data and numbers to create reports, updates, schedules and budget documents.</li><li>Effective oral communication, with ability to convey information in a clear, concise manner, leading, coaching and developing the team around you.</li></ul>For more information about us please visit https:&nbsp;<a href="http://www.cowleyrmo.co.uk/" target="_blank">www.cowleyrmo.co.uk</a>To apply, please email&nbsp;<a href="mailto:cowley@wdad.co.uk" target="_blank">cowley@wdad.co.uk</a> and we will send you a full job description and further details on how to apply. Please quote CRMOHSM on all correspondence.&nbsp;For a confidential conversation about this role please email&nbsp;<a href="mailto:aayoola@lambeth.gov.uk" target="_blank">aayoola@lambeth.gov.uk</a>&nbsp;(NB - please do NOT send applications to this address)Closing date: 4th July 2025Short listing: 11th July 2025Interviews: 17th &amp; 18th July 2025Up to £52k may be available for an exceptional candidate

Housing Services Manager

£35,340 - £39,268 per annum (dependent on experience) plus Essential Car User AllowanceFull-time – 35 hours per weekSouth East London - HybridHexagon is an innovative and responsive housing association working in partnership with a range of local authorities to meet housing needs across South East London. With a turnover of £40m, 120 staff and over 4,000 homes, Hexagon is continually improving the quality and range of our affordable homes and services.&nbsp;Are you looking to utilise your excellent customer service and communication skills to provide our residents with a great service? If so, this could be the role for you. We are looking for a Neighbourhood Officer to join our dynamic Housing Team to provide a comprehensive neighbourhood management service to a patch of circa 550 homes across our boroughs of operation.&nbsp; &nbsp;Our ideal candidate will have:<ul><li>A proven background of working in a front-line customer service environment – preferably in the housing sector.</li><li>A commitment to excellent standards of customer care.</li><li>Good IT and numeracy skills. </li><li>Excellent verbal and written communication skills.</li><li>Excellent organisational skills – ability to manage a busy workload and meet deadlines/targets.</li><li>An understanding of issues relating to diversity (e.g. mental health, neurodiversity, other vulnerabilities) and a commitment to equal opportunities.</li><li>A full driving licence and access to a vehicle.</li></ul>We are concerned with people, their homes, and communities. We make good quality, affordable housing, and services available to people in the local areas we serve, and work to extend opportunities and improve the neighbourhoods they live inWe are a dynamic company that is committed to employee engagement, values its staff and provides a work environment that is built on flexibility, empowerment, and a commitment to support you to be the best that you possibly can. If you want to work with a fantastic team and feel proud of the contribution that you make each day, then we very much want to hear from you.&nbsp; We will offer you training and supervision to help you achieve your full potential, and an excellent package including essential car user allowance, pension scheme, flexible hybrid working, and 26 days annual leave.For further details and how to apply, please visit our website at&nbsp;<a href="http://www.hexagon.org.uk/careers" target="_blank">www.hexagon.org.uk/careers</a>&nbsp; &nbsp;No agencies. Previous applicants need not apply.Closing date: Sunday 22 June 2025.Interviews will take place on Wednesday 2 July 2025.&nbsp;We are committed to building a diverse workforce and making Hexagon an inclusive place to work where everyone can be themselves and feel valued for their contribution.Accessibility and AdjustmentsWe are committed to providing reasonable adjustments throughout the recruitment process to ensure inclusivity. If you have any specific requirements, please contact <a href="mailto:recruitment@hexagon.org.uk" target="_blank">recruitment@hexagon.org.uk</a>&nbsp;Confirmation of appointment to this post will be subject to the successful candidate obtaining an acceptable disclosure from the Disclosure &amp; Barring Service. Details on the DBS can be found at&nbsp;<a href="http://www.gov.uk/disclosure-barring-service-check" target="_blank">www.gov.uk/disclosure-barring-service-check</a>

Neighbourhood Officer

Job title:&nbsp;Digital officerBand: 6Salary: £23,361 - £27,090&nbsp;Location/base: Hybrid - Home/CIH officeHours: 28 hours per weekAbout us The Chartered Institute of Housing (CIH) is the professional body supporting housing professionals to create a future in which everyone has a place to call home.About you Do you have a passion for websites, digital content, and using data to drive better online experiences? We're looking for a skilled and proactive digital officer to help us deliver engaging digital journeys that raise awareness, support our members, and drive action.Reporting into the digital manager, you’ll play a key role in managing our website, supporting digital campaigns, and using analytics to optimise performance.From updating web content, improving SEO to shaping digital user journeys and supporting the marketing team in email and paid campaigns, you'll make sure our digital presence is clear, consistent and effective.This role is perfect for someone looking to build a career in digital marketing — whether you’re a recent graduate or someone with a strong foundation of digital skills seeking your first step into the sector. You’ll be collaborative, detail-focused, and ready to make a meaningful impact across a range of digital channels.&nbsp;How to applyFor an informal chat about this role, please&nbsp;contact Dave Moores, via email at&nbsp;<a href="mailto:dave.moores@cih.org" target="_blank">dave.moores@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;Closing date for applications: Sunday 22 June 2025Interviews due to take place: w/c 30th June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Digital officer

Location: Salford, Greater Manchester (Hybrid working – at least 2 days a week in the office, with high levels of flexibility to be in the office more when required)Salary: CompetitiveAbout Salix HomesAt Salix Homes, we are not just about providing homes, we are about creating communities. As we celebrate our 10-year anniversary, we are proud of our journey as a not-for-profit housing association managing over 8,000 homes across Salford. Our commitment to quality and customer satisfaction has earned us a C1 grading under the new Consumer Standards, a mark of excellence that reflects our dedication to safe, high-quality homes and responsive services.We are growing, we are innovating, and it is an exciting time to join us.We’re looking for an Executive Director of Customer and Landlord Services to join our Executive Management Team and help lead this next chapter.&nbsp;In this role, you will play a key part in ensuring we continue to deliver exceptional services while embracing new challenges and opportunities.Key responsibilities will include:&nbsp;<ul><li>Lead our customer and landlord services, including housing management, planned and reactive maintenance, and customer safety.</li><li>Ensure compliance with the Regulator of Housing Consumer Standards and the Regulator of Building Safety.</li><li>Drive continuous improvement through innovation, communication, and people development.</li><li>Lead and inspire teams to create a culture of trust, inclusivity, and excellence.</li><li>Work with stakeholders and partners to develop and deliver our Corporate Plan and meet the evolving needs of our communities.&nbsp;</li></ul>Who we’re looking for&nbsp;We are looking for a leader who genuinely cares about making a difference, someone with solid experience at Director level in housing who truly understands what it means to put customers first. You will be someone who embodies our values of being trustworthy, successful, and inclusive. You aim for excellence and embrace change with enthusiasm.Why Join UsAt Salix Homes, we invest in our people.&nbsp;Benefits include:<ul><li>Up to 34 days annual leave (plus bank holidays), increasing with length of service </li><li>Enhanced family leave, including maternity, paternity, adoption and shared parental leave.</li><li>Special leave options, like time off for emergencies, dependents or compassionate reasons.</li><li>Generous company pension scheme – Aviva. Salix Homes will contribute 1.5 times employees' contribution amount up to 9%. For example, if an employee put in 6%, Salix Homes would put in 9% giving a total contribution of 15%.</li><li>Life Assurance - Employees can nominate someone to receive 3 times their annual salary if they die while employed by Salix Homes.</li><li>Reward and Recognition – Salix Homes like to recognise employees who make a difference through:<ul><li>staff awards</li><li>manager perks and financial rewards</li><li>our online Be Salix recognition platform</li></ul></li><li>Employee Development - Salix Homes want to develop their people and have career and personal development opportunities available to employees:<ul><li>coaching</li><li>sponsored study</li><li>accredited professional development</li><li>apprenticeship opportunities</li></ul></li><li>Health Cash Plan - Healthshield to provide a health cash plan for all Salix Homes employees. The scheme helps with the cost of health care such as dental check-ups / fillings / physiotherapy / eye tests / prescription glasses.</li><li>Healthshield Perks - Get access to over 4,000 exclusive member offers available to employees and their families.</li><li>Cycle to Work Scheme – Salix Homes Ride to Work scheme, provided by Evans Cycles is a great way of buying a bike at a discount and paying for it over a year.</li><li>Discount Gym Membership - Salix Homes have a special deal with Salford City Council that lets employees use their gyms at a discount. Salix Homes Healthshield Perks also gives discounts on joining other gyms.</li></ul>Ready to join us? Apply NowFor more information please visit:&nbsp;<a href="https://www.salixhomes.co.uk/emt-recruitment/" target="_blank">https://www.salixhomes.co.uk/emt-recruitment/</a>For a confidential discussion, please contact our consultant at Penna:Bruna Varante on 07858 306725 or email:&nbsp;<a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a>Tom Niven on 07860 657044 or email:&nbsp;<a href="mailto:tom.niven@penna.com" target="_blank">tom.niven@penna.com</a>Rachael Morris on 07840 711217 or email:&nbsp;<a href="mailto:rachael.morris@penna.com" target="_blank">rachael.morris@penna.com</a>Recruitment schedule4 July 2025: First round of interviews15 July 2025: Final interviews and on-site recruitment dayThe closing date for applications is Sunday 29 June 2025.*Salix Homes is an Equal Opportunities Employer. We welcome applications from all sections of the community.

Executive Director of Customer and Landlord Services

Job title:&nbsp;Quality assurance officerBand:&nbsp;5Salary:&nbsp;£34,608 - £36,508Location/base:&nbsp;Hybrid - Home/CIH officeHours:&nbsp;35 hours per weekAbout usThe Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is to support housing professionals to create a future where everyone has a place to call home.About youAs we continue to develop and grow our outstanding qualifications offer, we’re looking for a dedicated quality assurance officer to join our education team.&nbsp;You will play a pivotal role within our education team, supporting the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You’ll help to drive our education offer forward at this crucial time for apprenticeships and housing qualifications. You will manage teams of external assessment personnel, providing training and support to help them carry out their roles. We’re looking for someone who can take a strong lead in ensuring regulatory conditions are enforced and maintained across our network of external providers.Collaboration is at the heart of what we do, so you’ll work closely with colleagues across the education team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Hayley Lovegrove, quality assurance manager on&nbsp;<a href="mailto:hayley.lovegrove@cih.org" target="_blank">hayley.lovegrove@cih.org</a>&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7Cabdb9c8dff6746137c4408dd99d2a1b3%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638835852538928397%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=iU9ruscZdZvUQ1cYizUe%2FN6FYHo%2FUNSkiFcIMHATwO4%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Sunday 22 June 2025Interviews due to take place:&nbsp;Monday 30 June 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Quality Assurance Officer

A place to create moments that matter Salary: £33,130 per annum (including regional uplift) Location: Ballard Court, Camberley (100% onsite) Permanent, 35 hours per week, Monday - Friday 9am to 5pm Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Specialist Housing Partners (Independent Living Housing Officer) are a visible presence in their schemes, ensuring the effective management of tenancies. This involves working closely with the allocations and lettings team to onboard new customers. Moving into a new scheme is an important life experience and your role will have a positive influence on our customer journey as you'll be supporting customers to maintain their independence for as long as possible. You'll play a key role in encouraging resident engagement throughout their tenure in the scheme by building a sense of community. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts including service charges (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. This is a role where you can make a real difference in helping our customers live independently for as long as possible. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. Salary The Specialist Housing Partner (Independent Living Housing Officer) spot salary is £29,580 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus a regional uplift of £3,550 per annum. About you You'll need experience in delivering housing management services, along with a solid understanding of tenancy management. Ideally, you'll have a CIH Level 3 Certificate in Housing or be willing to work towards obtaining it. You should have a proven track record in managing anti-social behaviour and a strong knowledge of rent collection processes and the legal frameworks around income recovery. With a passion for delivering a first-class customer experience, you'll thrive on challenges and be focused on achieving positive outcomes for customers while maintaining accuracy and high performance. Successful candidate will under go a DBS check. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email us directly. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. We are excited about our future and if you are too, we'd love to hear from you. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Specialist Housing Partner (Independent Living Housing Officer)

The Vacancy Amplius is dedicated to empowering individuals to live independently. As an Independent Living Advisor (known internally as a Life24 Advisor) you'll play a key role in making this happen. You'll assist new customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing. Salary: £27,931.25 per year Contract: 9-month Fixed Term Contract Your week: 36.25 hours (Monday to Friday 8.45am - 5pm) with participation in an Out of Hours rota. Location: This is a hybrid role requiring travel throughout Northamptonshire and occasionally Bedfordshire. Snapshot of your role <ul> <li>Help new customers settle into the scheme and local area.</li> <li>Respond to emergency calls, including 24-hour response service participation.</li> <li>Maintain regular contact with customers and build rapport within schemes.</li> <li>Conduct property viewings and ensure customers understand support services.</li> <li>Assist customers in raising and monitoring property repairs.</li> <li>Carry out risk assessments and monthly Health &amp; Safety compliance checks.</li> <li>Ensure high standards of scheme presentation, cleanliness, and noticeboard updates.</li> <li>Maintain accurate customer records and ensure contact details are up to date.</li> <li>Conduct equipment checks, arrange repairs, and manage stock levels.</li> <li>Raise safeguarding referrals and monitor ongoing cases.</li> <li>Liaise professionally with Amplius partners and external agencies.</li></ul>Your toolkit for success <ul> <li>Experience using tailored computer systems, smartphones, and tablets.</li> <li>Proficient in MS Office (Word, Excel, Outlook, OneDrive) and Microsoft Teams.</li> <li>Strong administrative skills to maintain accurate customer records.</li> <li>Experience working both independently and as part of a team.</li> <li>Ability to plan and manage workload with minimal supervision.</li> <li>Previous experience in a customer-facing role.</li> <li>Excellent listening and problem-solving abilities.</li> <li>Understanding of GDPR and customer confidentiality.</li> <li>Flexible approach to change and new challenges.</li> <li>Experience of lone working in a dynamic environment.</li> <li>Confident using Teams for chat, meetings, collaboration, and screen sharing.</li></ul>A full UK driving license is essential for this role. ️ DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Why join Amplius? There are loads of things that make Amplius a great place to be - every colleague has the chance to grow with us, make a real difference to our customers lives and ultimately be the most authentic version of themselves. <ul> <li>28 days annual leave (plus bank holidays)</li> <li>Enhanced maternity, paternity, and adoption leave</li> <li>Paid qualifications and professional subscriptions</li> <li>Pension contribution up to 10%</li> <li>Health and wellbeing support</li> <li>Carers leave</li> <li>Cycle to work scheme</li> <li>Electric car lease scheme</li> <li>Paid fertility and maternity leave</li> <li>Financial Wellbeing support</li> <li>Free flu jabs</li> <li>Life assurance</li></ul>Grow with us Your development matters to us. With tailored training programs, ongoing feedback, and career progression pathways, we support you to advance as far as you want to go. ️Make a real impact Our mission is rooted in service and community. Your work will contribute directly to improving the lives of people in the communities we serve. Environmental and social impact We're dedicated to sustainability and social responsibility, taking real steps to protect our planet and foster inclusivity. Our values We're committed to inclusivity, respect, and integrity. We encourage all of our colleagues to embody these values, working together to create a positive, empowering environment. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 1 July Phone screening: 4 July Interviews: 8 July We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact the Amplius Recruitment Team and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

Independent Living Advisor

Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible)We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: 30 June 2025 (Noon)Interviews: week commencing 14 July 2025Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.&nbsp;Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.&nbsp;Working towards equal opportunitiesStrictly No Agencies

Housing Standards Officer or Senior Housing Standards Officer

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy empowering young people to overcome homelessness and build independent lives? As a Housing Support Worker, you'll work directly with young people aged 16-25 who are homeless or at risk of homelessness. You'll provide housing-related support in a mix of hostel and dispersed accommodation settings, helping clients develop the skills and confidence they need to move on successfully into independent living. Who we're looking for: • Someone with experience supporting vulnerable young people • A great communicator who can build positive relationships while maintaining professional boundaries. • A strong team player who can manage a caseload, complete accurate records, and work independently. • Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes. Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Beth Grindrod, Team Leader via <a href="mailto:beth.grindrod@inspirenorth.co.uk" target="_blank">beth.grindrod@inspirenorth.co.uk</a> 01423 521666. Apply Now! The closing date for applications is 29 June 2025, but we may close it early if we receive a high number of strong candidates, so don't delay! Good Luck! Interviews will take place on 15 July 2025. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

About the job Salary: £48,710 - £51,802 a year pro rata plus £3,203 car benefit allowance and £5,500 market supplement allowance Hours per week: 29.6 Contract type: Permanent Are you a dedicated social work professional with a passion for safeguarding children and ensuring their voices are heard? Do you have the expertise to oversee care planning, challenge delays, and drive real change? If so, we want you on our team! We are committed to the highest standards of child welfare, operating within the framework of the updated IRO Handbook and relevant legislation, including The Children Act 1989, The Fostering Services (England) Regulations 2011, and National Minimum Standards. Our Independent Review Officers play a crucial role in improving outcomes for Looked After Children and those subject to Child Protection Plans. As an Independent Review Officer, you will take a proactive approach to care planning, ensuring that the needs of children and young people remain the central focus. You will chair Reviews for Looked After Children and Child Protection Conferences, maintaining oversight of cases, monitoring progress, and ensuring that all reviews are completed within statutory timescales and to the highest standards. This role extends beyond review meetings-you will actively challenge drift and delay, advocate for best practices, and contribute to the continuous improvement of service standards. Please note this role does not attract sponsorship. About you We are seeking a dynamic leader with substantial experience in working with looked after children, foster carers, and those subject to child protection plans, including involvement in complex legal proceedings. As a key member of our team, you will: <ul> <li>Lead and manage teams effectively, ensuring high-quality service delivery.</li> <li>Communicate confidently with diverse audiences and resolve conflicts with professionalism.</li> <li>Champion the involvement of young people and carers in meetings and decision-making processes.</li> <li>Work within set timescales while maintaining high standards.</li> <li>Oversee and quality assure the work of front-line staff, fostering strong relationships to drive service improvements.</li> <li>Apply in-depth knowledge of child care legislation, drawing from significant supervisory experience in complex child care settings.</li> </ul>If you are passionate about making a difference and have the expertise to lead in this challenging yet rewarding role, we would love to hear from you! About us Luton Council has been selected to deliver the government's Families First for Children Pathfinder programme. Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes. The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners. Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure. Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Additional information We offer a range of excellent staff benefits which include: <ul> <li>From 25 to 32 days' annual leave: linked to length of service and grade</li> <li>Buying annual leave scheme: buy up to 20 days additional annual leave</li> <li>Career Pathways: step up in your career or move into a specialist area</li> <li>Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant</li> <li>Generous relocation package: up to £8,000 (subject to eligibility)</li> <li>Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li> <li>Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li> <li>Training and support: unlimited access to development courses, mentoring and support and clear career pathways</li> <li>Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons</li> <li>Arriva Travel Club: great value savings on local bus travel</li> <li>Friday Funday Socials - One Friday every 2 months where we encourage our staff to get together to socialise after work</li> </ul>

Independent Reviewing Officer

Housing Support Worker - Nights Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Temporary contract</li><li>36 hours per week (Nights - Tuesday, Wednesday and Thursday, 9pm to 9am)</li><li>Salary of £23,609 pro rata</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities</li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Worker - Night Shifts Working at Noddfa hostel in Colwyn Bay, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li></ul>Our Requirements - Housing Support Worker <ul><li>Ability to hold everyday conversations in Welsh or willingness to learn</li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul>Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Worker role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Worker (Nights)

The Vacancy <ul> <li>Annual salary of £28,506 (FTE)</li> <li>Permanent role</li> <li>Full-time (37 hours, Mon - Sun on a rota basis), part-time and flexible working patterns available</li> <li>Based in Oldham </li> <li>There are 2 positions available for this role</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: W/C 30th June 2025 The role As the Housing Support Worker, you will provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You will be required to work on a rota basis. The right fit <ul> <li>We're looking for someone with a minimum of 2 years experience working with individuals with multiple and complex needs.</li> <li>You'll have an understanding of the barriers faced by those affected by homelessness.</li> <li>Experience of delivering support that empowers change.</li> <li>Excellent communication skills both written and verbal.</li> <li>You have the ability to consult, identify and facilitate key activities to promote wellbeing.</li> <li>You must be able to build and maintain partner relationships with external agencies.</li> <li>You can deliver effective support based on each individuals needs.</li> <li>You must have a positive 'can do' attitude as part of a team.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company Petrus provides residential and day support services to people who are homeless or in housing need. It offers a safe environment where people can develop their skills and independence to empower change. People often find it difficult to know where to go and who to ask for help, and we try and make this as easy as possible. We engage with individuals and start to build a relationship with them, which is key to building trust and facilitating positive choices. We encourage individuals to access appropriate support and can refer them into housing. Gallery Previous Next

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Tenant Engagement Officer. This is a permanent job, working 37 hours per week, Monday to Friday. This role is working from our King Street office, in Norwich. The role comes with Agile Working. As a Tenant Engagement Officer, you will work with our tenants who are having retrofit works done at their homes, in accordance with PAS2035. You'll support with communication and tenant engagement through the retrofit journey - pre and post install of energy efficiency measures, onboarding tenants and providing a positive tenant journey through Retrofit Projects. Whilst liaising with contractors and installers to ensure the tenant is kept updated, being a point of contact for tenants throughout the Retrofit journey. Also ensuring our vulnerable tenants receive the required support and by delivering outstanding customer service to our tenants. Visiting tenants in their homes to provide support where necessary, including the PAS/Retrofit Process, measures, installation and Energy Efficiency advice. Attending site mid installation to provide tenant updates and to understand tenants needs to improve installations. Applications are welcomed for the role of Tenant Engagement Officer from those who are empathetic, approachable and organised. You will need to be able to listen and tailor your approach to the needs of each tenant. With the ability to problem solve and communicate effectively by telephone, in writing by email and in person. You'll need to have existing knowledge about Energy Efficiency, PAS 2035 and energy efficiency measures such as insulation, renewables technologies and heating systems. Educated to GCSE standards or equivalent, you'll also need a Full Valid Driving Licence. A Level 3 Domestic Energy Assessor qualification is desired but not essential. In return for your hard work, we offer a competitive salary of £29,800.00 per annum and a benefits package that includes: <ul> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Tenant Engagement Officer The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 8411 and state that you are applying to be a Tenant Engagement Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 29.06.2025. Interview Date: Mon 07.07.2025, in King Street, Norwich. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Tenant Engagement Officer - Reference Number 8411 Division Central Services Department Asset Management Locations King Street, Norwich Remote status Hybrid Yearly salary £29,800 Employment type Full-time

Tenant Engagement Officer

The vacancy Contract: Bank (Zero hours) Location: Telford Application Closing Date: Tuesday 24 June 2025 (We may close the advert early depending on application volume. We recommend an early application). If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford. This bank role would be ideally suited to you if you have spare time in your week to cover shifts, sometimes at short notice. Your purpose is to provide ad-hoc housing-related support to vulnerable people who live on our schemes. As a bank support worker, you'll support customers living in our young adults scheme. You'll help create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers. As well as deliver quality housing and support services to sustain tenancies and develop independence. You will work with local agencies to access any specialist support and signpost your customers to them, including debt and income support. You will engage with customers to build positive and inclusive relationships, whilst reviewing the impact of the support and the next steps needed. This role is available as a zero hours contract, supporting our schemes in Telford. There will be a variety of shifts available as this is a 24 hour, 7 day service. An enhanced DBS check is required as well as a full driving licence as you may need to support other schemes from time to time. We want you to be somebody who: <ul> <li>Has experience of working in social housing and support</li> <li>Is well organised, comfortable in making their own decisions and a problem solver</li> <li>Will meet the needs of customers, commissioners and the wider community, whilst ensuring that service delivery is in line with Bromford's policies and procedures</li> <li>Will show confidence when articulating services to customers, colleagues, commissioners, and partner agencies</li> <li>Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns</li> <li>Feels that networking comes naturally to them - not only externally but internally too - and you can build relationships so people know they can go to you and trust you</li> <li>Has a full driving licence with access to a vehicle.</li></ul>If you have previous experience as a support worker, mental health support worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you. Closing date for applications is Tuesday 24 June with interviews taking place at our scheme in Telford. Please note: The advert may close before the deadline if we receive sufficient interest and recommend that you complete your application as soon as possible. About us We are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues. We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too. We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Bank Housing Support Worker

Job Description <ul> <li>Ipswich Housing Action Group (ihAg), Ipswich, Suffolk IP1 2EF</li> <li>£26,475 per annum (plus 7% pension contribution)</li> <li>Full time (37.5 hours per week)</li> <li>Permanent</li> <li>Reference: 0257</li> <li>Required as soon as possible</li></ul>Work alongside people accommodated by ihAg to identify and address the effects of their own homelessness experience and enable them to move towards recovery and independence. Your responsibilities: <ul> <li>undertake initial needs and risk assessments of potential ihAg tenants, to consider their suitability for supported housing</li> <li>develop structured, person-centred, trauma-informed support plans to engage each individual being supported</li> <li>provide support, encouragement and guidance in a flexible and adaptive way, to enable people to maintain their tenancies and achieve their personal goals</li> <li>conduct regular health and safety checks of allocated properties and report any maintenance issues to the Housing Services Manager</li> <li>maintain timely, accurate and up to date records and relevant information to facilitate delivery and ensure continuity of services provided to service users, and for accountability, reporting and monitoring purposes</li> <li>work with external agencies to achieve outcomes for the service and individuals as well promoting the organisation.</li></ul>You will need: You must be skilled in engaging with people who have a range of complex needs and enabling them to identify their own strengths and goals. You will be knowledgeable in trauma-informed approach and be willing to work flexibly to support each individual's needs. For full details please refer to the job description and person specification available on our website (ihag) About us ihAg is a busy local charity supporting people who are at risk of, or are experiencing, homelessness. The Chapman Centre is the only Homelessness Advice Hub in Ipswich, providing practical support and advocacy to people who are sleeping on the streets, housed in temporary emergency accommodation and/or at risk of homelessness. ihAg offers supported accommodation with personalised support to enable people who have lived with homelessness to move towards recovery and independence. The Housing Team manages all aspects of the housing, including rent and maintenance, and property safety. We will offer you: This is an exciting opportunity for an individual to join our hardworking and dedicated Housing Team. At ihAg, we have a positive can-do culture, which is supportive of all staff as well as service users. We have a robust Employee Assistance Package in place to support the wellbeing of staff. To find out more Please read theJob Description (word), Equality Diversity and Inclusion Policy (pdf), Equality and Diversity at Work (pdf)and Recruitment of Ex Offenders (pdf) For an informal discussion only, please call Jools Ramsey-Palmer on 07753 316323. More information can be found on our website and social media about this role and ihAg's work in general. How to apply Please visit our website (ihAg - Vacancies) for an application pack Alternatively, please complete the Application Form (word) Complete the application form, ensuring you address the points in the person specification, and send it with your CV to Janice Hubbard, Business Support Co-ordinator, at <a href="mailto:janice@ihag.co.uk" target="_blank">janice@ihag.co.uk</a> N.B. Previous applicants need not apply. Closing date: 12pm, 1 July 2025. ihAg is committed to safeguarding and promoting the welfare of people with additional vulnerabilities and expects all staff to share this commitment. Please note that this post is subject to an enhanced DBS check. About the Team IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.

Housing Support Coordinator

Support Worker Salary: (full time) Starting salary £25,715, rising to £27,025 after 12 months and rising to £27,955 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Rotherham and south Yorkshire Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 23/06/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs. This opportunity is perfect for someone who is interested in an exciting career in mental health. We are looking for someone who is approachable and warm and able to connect with the individuals we support. Support Worker Duties: <ul> <li>Developing and sustaining warm and trusting relationships with service users,</li> <li>Carrying out general administrative duties,</li> <li>Providing emotional support to service users,</li> <li>Medication oversight,</li> <li>Supporting with daily living tasks, including budgeting and tenancy maintenance,</li> <li>Communicating and building strong relationships with service users' family, support network and involved professionals.</li> </ul>Experience of providing care and support to individuals with mental health needs is essential for this role. The benefits of joining Creative Support as a Relief/Bank staff member is the flexibility to pick shifts to suit you and work in services that are local to you. Vacancy Reference Number: 82594 Applications for this role must be submitted via the Creative Support website using the above vacancy reference number We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award. We can only accept applications from candidates who are located in and eligible to work within the UK. Application Instructions: In order to apply, please read the job description and then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed Application Forms must be submitted to our Head Office address (below) or emailed to <a href="mailto:recruitment@creativesupport.co.uk" target="_blank">recruitment@creativesupport.co.uk</a> to be considered for the vacancy. If you have not received a response to your application within 10 working days of the closing date please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying. If you require any advice on completing your application form, please call us on 0161 236 0829. Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Relief Housing Support Worker

x1 permanent role and x2 fixed-term roles (until 31st March 2026) What will the role look like? We are looking for people who are enthusiastic, resilient and passionate to join our Engage Leeds Team. Engage Leeds is a city-wide housing-related support service working with adults (18+) to prevent homelessness, sustain accommodation and integrate people into communities. The individual is required to carry a caseload and work on a one-to-one basis with people within their own homes, promoting empowerment and independence, as part of the wider Engage Leeds team and service. We work in a person centred way to build relationships with people we support and we are looking for driven and energetic individuals to deliver individual, positive, solution focused plans to the people we support, within the West wedge of the city, in relation to their housing needs. What we are looking for? We welcome applications from people who can work in a proactive way to reduce barriers and challenges. At Barca Leeds we encourage applications and recognise the value that people who have their own lived experience can bring to the team and service. For more information and to apply, head to: <a href="https://joinus.barca-leeds.org/jobs/6033216-housing-support-worker-x3" target="_blank">https://joinus.barca-leeds.org/jobs/6033216-housing-support-worker-x3</a> To download a full job description/person specification, click here If you require this document in an alternative format, please email <a href="mailto:recruitment@barca-leeds.org" target="_blank">recruitment@barca-leeds.org</a> A copy of our competency framework can be found here All our roles are subject to funding. For further information and guidance when applying, please have a look at our information for applicants guide If you find you have any problems with our application process or you think we're not meeting your accessibility requirements, please email <a href="mailto:recruitment@barca-leeds.org" target="_blank">recruitment@barca-leeds.org</a> The use of artificial intelligence (AI) generated answers is discouraged. The use of AI may affect the depth and understanding that is required, to demonstrate successful answers to experience and knowledge based questions, in our shortlisting process. Barca-Leeds uses Humans to shortlist for interview. Barca-Leeds is committed to safeguarding and promoting the welfare of children and vulnerable adults. It is the organisation's policy to require the successful applicant to undertake a Disclosure and Barring Check at a level appropriate to the role, before appointment is confirmed. The disclosure of a criminal conviction will not necessarily exclude candidates from appointment. Please note that although we are a registered sponsor organisation, we are unable to offer visa sponsorship for this job role. The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.

Housing Support Worker X3 (E7673) - Barca Leeds

The vacancy Do you have a passion for helping those in need of a little help? Do you have experience and thrive on providing support and guidance to the vulnerable, developing plans to improve and self-actualise, all with patience and positive attitude? If so, we want you to join an organisation certified as a Great Place to Work! About the Role: As an Independent Living Advisor (Support Worker) you'll provide a tailored service and customer-focused approach to customers living in our Independent Living Schemes and general needs properties. You will manage a caseload of support cases including long-term, short-term and social isolation case, regularly carrying out support assessments and reviews to establish customers' needs. Key Responsibilities: The role generally involves working with our most vulnerable customers in the over 50 age group, so experience in this area would be helpful. A good understanding of the safeguarding vulnerable adults procedures and the confidence to signpost customers to other services would also be desirable. Liaising with internal and external agencies in the community, with the wider Independent Living Scheme team, is key to providing a customer-focused and integrated service. Therefore, strong communication and inter-personal skills are essential. What We're Looking For: To be successful here, you'll need to genuinely care about people - a friendly and approachable person who prefers working together to solve problems rather than telling people what to do. You'll need to be hardworking, resilient and be confident enough to make decisions and take action when needed. You will be someone who: <ul> <li>Has experience working with older and vulnerable people, as well as time in a customer-focused environment</li> <li>Is curious and does not shy away from having difficult conversations </li> <li>Has excellent knowledge of safeguarding procedures</li> <li>Is proficient in the use of computer applications, such as Outlook, Word and other Microsoft applications.</li> <li>Ideally has spent time working within a social housing organisation</li> <li>Is enthusiastic and has a positive problem-solving nature</li> <li>Brings a commitment to our DNA and will be a great ambassador for Bromford.</li></ul>Additional Information: This role is full time and permanent, working in our schemes in the Mangotsfield, Wick &amp; Marshfield (BS16 9JG) areas. Regular travel is required, so you will need access to a car and a full driving licence. The role is subject to an enhanced DBS and adult barred list check. Ready to Apply? If you're passionate about making a difference and meet the criteria above, we'd love to hear from you! Apply now and take the first step towards a rewarding career with Bromford. Application Deadline: The closing date is Sunday 22 June with interviews taking place on Monday 30 June 2025, at our Riverside Court Office, Chipping Sodbury. Your previous experience may be in roles such as housing manager, housing officer, estate management, tenancy officer, amongst others. About us We are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues. We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too. We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Vacancy Name Young Person Housing Support Coordinator Vacancy No VN5208 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Unit 9 Houndgate, Darlington, DL1 5RF Location Region County Durham Location City Darlington Location Postal Code DL1 5RF Interview Date 02 Jul 2025 Job Details About the role... An exciting opportunity for a Housing Support Coordinator has arisen within our Darlington team based in the centre of Darlington. You will support young people 18-25 obtain/secure accommodation and develop the confidence to manage a tenancy independently. The role of a Support Coordinator is to manage a service user caseload, devising, implementing, and reviewing support and risk assessments, ensuring young people have the skills, confidence and knowledge to manage a tenancy, liaising closely with our stakeholders at the YMCA and within the service team. Your support will include completing housing applications, signposting to other agencies e.g. mental health services, setting young people up with housing related services such as gas and electric, and much more. The Housing Support Coordinator role is a diverse and rewarding role, Key Duties: <ul><li>Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.</li><li>Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice. To attend any relevant multi agency meetings as required.</li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals. </li><li>Deliver housing support and recovery focused sessions to small groups of service users together, which may include training on: housing options, 'Tenancy Ready', Waythrough's bespoke recovery programmes, etc.</li><li>Liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision. </li><li>Work as part of a team providing cross provision/ service support where reasonable and attending regular team meetings</li><li>Contribute to the overall service's goals by supporting with duty once a month.</li><li>As the role is outreach applicants must have access to a car.</li></ul>If you would like to work with a team that really makes a difference - we would love to hear from you! Working hours are Monday-Friday 9-5pm. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit This link Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. What can Waythrough (formerly Humankind) offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,242.40 -£30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 30 Jun 2025

Young Person Housing Support Coordinator

The vacancy 27 hours per week Actual Salary: £20,320 per annum We have an exciting opportunity for a Housing Support Officer to join our Community Service team. This role provides support to customers by ensuring appropriate information and advice is given to assist them to sustain their tenancies. You will maintain a caseload of customers and deliver a person-centred support to those who often present with complex needs requiring a skilled response e.g. those in crisis, with complex welfare benefit issues or at risk of homelessness. You will provide advice and guidance regarding housing, health, social care, budgeting, benefits, debt management and employment. You will empower customers to develop the necessary skills and motivation to improve their lives and successfully sustain independent living. About you: We are looking for someone who has experience of providing support, advocacy or advice and guidance work in a housing, support, health, social care or customer service setting, with an awareness of the issues affecting vulnerable people. You will need to be solution focussed, have effective communication skills including the ability to liaise with a wide range of customers, a positive attitude towards team working, be self-motivated and own an ability to manage time and prioritise workloads. Full training will be given within a supportive team. Due to the nature of this role, you will need to be able to drive with access to your own vehicle or alternative transport. The successful candidate will also be subject to a satisfactory Enhanced DBS check. We will be reviewing applications and interviewing candidates as they are received, therefore we would recommend submitting an application as soon as possible as the vacancy may close early. Alliance life At Alliance we want to create places to live that our customers are proud to call home. Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community. Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be. AMBITIOUS FOR ALL - We are one team, aiming high for our customers. GENUINE - We are authentic and encourage everyone to be themselves. AWAKE TO OPPORTUNITY - We are constantly curious and drive innovation through collaboration. MAKE THE DIFFERENCE - we are proactive and strive to make a positive impact. EFFECTIVE - We are professional and can be relied on to achieve consistently good results. We want you, to be you Alliance Homes is committed to building a workforce that reflects the diversity of our customers and communities. We're creating a values-led culture and want to build a truly inclusive workplace, where all our colleagues have opportunities and are celebrated for making a real difference. We welcome applications from a diverse range of talented individuals who can help us reach this goal. We are proud to be a Disability Confident Leader. We guarantee that any individual with a disability, a member of the LGBTQ+ community or those from an underrepresented Ethnic group, will get an interview if they match the minimum essential criteria for the role. We want you to have every opportunity to showcase your talents so please let us know if there is anything we can do to make the recruitment process work for you (adjustments due to a disability e.g dyslexia, times of the day to avoid due to childcare or caring responsibilities to name a few). Vacancies to fit you Here, you can work where and how you choose*. It's about outputs rather than time spent in the office. You can work from one of our hubs, your home, or by connecting to a hotspot if you're out and about. We've created flexible workspaces where everyone is welcome and invested in technology so you can log in anywhere and anytime and take control of your work/life balance. Our head office in Portishead is situated by the Marina, with free parking and within easy walking distance to high street shops, coffee bars, restaurants, and several supermarkets. The offices are newly refurbished offering a modern 'agile' and collaborative working environment. If you need any support with your application, please call 03000120120 or email <a href="mailto:askhr@alliancehomes.org.uk" target="_blank">askhr@alliancehomes.org.uk</a> and we will be happy to help. *dependant on role The benefits 25 days annual leave plus bank holidays Your Alliance Day - a day off on your work anniversary Family Friendly Leave Enhanced Pension Scheme Health Care Cash Plan Learning and Development opportunities Discounts Portal Wellbeing Programme Make the Difference Day Employee Assistance Programme

Housing Support Officer

Independent Reviewing Officer Role Responsibility Kent's Independent Reviewing Service is seeking to recruit a full-time permanent Independent Reviewing Officer. This post provides an exciting opportunity to influence the delivery of good social work practice and promote positive outcomes for children and young people in our care. Successful applicants will be part of a large and supportive team. In order to apply for this post, you must have a recognised Social Work qualification, be Registered with Social Work England and have extensive experience of working within Children's Services, with previous LAC experience and a Team Leader/Manager with supervisory experience. You will have proven skills in chairing complex multi-agency meetings and a knowledge of current children's legislation and practice. You will have excellent written and verbal communication, IT skills and the ability to prioritise your own work and respond to tight deadlines. You will remain objective whilst developing effective working relationships with Social Workers, their managers and other professionals involved in promoting the safety and welfare of children in care. Kent is a large authority, and it will be necessary in your role as IRO to travel across a relatively wide geographical area. This role is subject to holding a Full UK Driving Licence - The Council is committed to making reasonable adjustments so whilst this job requires the jobholder to drive your application will still be considered if you are unable to drive due to a disability. This post is subject to an Enhanced Disclosure application to the Disclosure and Barring service and registration as a qualified Social Worker with Social Work England. This post is considered by KCC to be a customer-facing position. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. Contact Details For further information on this role please contact: Joanna Dunn, Business Support Lead - <a href="mailto:joanna.dunn@kent.gov.uk" target="_blank">joanna.dunn@kent.gov.uk</a> Deborah Royle, Quality Assurance Manager IRO Service - <a href="mailto:deborah.royle@kent.gov.uk" target="_blank">deborah.royle@kent.gov.uk</a> About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

34 Community and customer services Full Time Jobs