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Overview With this role you'll be working as part of the criminal justice team based within our service and colocated across partner agencies such as the probation service, HMP establishmnts and policing teams. As a Recovery Coordinator with Change Grow Live you'll work with people who use our services, helping them get to where they want to be. The Criminal Justice Recovery Coordinator will provide person-centred, recovery-focused support to individuals involved in the criminal justice system who are affected by drug and/or alcohol misuse. The postholder will work in partnership with criminal justice agencies, including probation, courts, prisons, and police, to deliver effective interventions that reduce substance-related harm, prevent reoffending, and promote sustained recovery. Where: Hull Services Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Fixed Term Contract for 12 months Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Elishia Brodie | <a href="mailto:Elishia.Brodie@cgl.org.uk" target="_blank">Elishia.Brodie@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: HMP Hull Service Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Rosanne Mendham | <a href="mailto:rosanne.mendham@cgl.org.uk" target="_blank">rosanne.mendham@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The job itself Are you a qualified Social Worker with 5 years post qualifying social work experience working with children and families? Do you want to apply all of your experience and knowledge through working with our children who are looked after by East Riding of Yorkshire council? Then we want you to join our Independent Reviewing Service as an Independent Reviewing Officer. We are currently recruiting for a full-time permanent IRO to join a team of 5.5 colleagues in a service based out of County Hall, Beverley. We work with our children who are 'looked after' including those children receiving short break provisions and our privately fostered children in the community overseeing their care plans. The service works closely with the children, their families, partner agencies, foster carers, children's social care colleagues and the child's extended network to review and monitor care planning for our children and young people. The IRO role reports directly to the Independent Safeguarding &amp; Reviewing Area Manager (IRO &amp; IFCRO) and will include key responsibilities; <ol><li> Chairing Review Meetings: IROs chair regular review meetings to assess and monitor the care plans for looked-after children .</li><li> Quality Assurance: They ensure that the care plans are effective and meet the child's needs, taking into account the child's wishes and feelings .</li><li> Monitoring Care: IROs monitor the implementation of the care plan, ensuring that decisions made during reviews are acted upon .</li><li> Advocacy: They advocate for the child's rights and well-being, ensuring that the child is informed about their rights and can voice their concerns .</li><li> Independence: IROs work independently from the child's social worker to provide an unbiased perspective on the child's care .</li></ol> The IRO role is vital in ensuring that the care provided to our children who are looked-after is of high quality and that their voices are heard in the decision-making process. The service offers blended working opportunities and provides agile working kits to allow work to be completed in council offices or from home. If you are wanting to progress to the next stage of your social work career this is the role for you. Check out some of our benefits: <ul><li>A competitive salary.</li><li>Agile and flexible working opportunities.</li><li>A culture based on relational practice.</li><li>A supportive friendly team</li><li>Dedicated admin will complete service specific duties.</li><li>Regular, reflective supervision and peer group supervision.</li><li>Generous leave entitlement.</li><li>Bespoke training and development opportunities.</li></ul>

Independent Reviewing Officer

The job itself We currently have an opportunity to join the east area housing team as a part time Housing Management Officer. Do you like working with people? And enjoy a challenge? You will be joining a well-established supportive team, in a varied role, where no two days are the same. This role is predominantly based in the Beverley Council offices; however, the council has adopted blended working and as a team we are happy to work in the office and at home, its also expected that the majority of your time will be spent out on patch visiting residents and applicants in their homes. This post will be working 18.5 hours across Monday - Friday. The post holder will be responsible for the management of properties in a specifically defined geographical area. The role includes the allocation of properties in line with the Council's allocation policy as well as general estate and tenancy management and the delivery of housing options advice. The successful candidate will be expected to deal with all aspects of tenancy management including dealing with anti-social behaviour in relation to the properties owned and managed by the Council. This will include assessing vulnerability and linking in with multi agency teams to resolve issues, and taken enforcement action when necessary. The successful candidate will also be expected to engage with residents on their patch, to arrange estate walkabouts, attend residents' meetings and encourage feedback to improve the service delivered to our residents. Good oral, written skills and IT are essential as is the ability to work under pressure. The post holder should, following the requisite training, demonstrate the ability to work well as part of a team as well as the ability to work independently. It is essential that the post holder can demonstrate that they have experience in a front line role and have knowledge of housing related issues and experience in similarly related role. The post holder must hold a valid driving licence and have access to a vehicle.

Housing Management Officer

We are currently recruiting for a Neighbourhood Officer to manage a patch of properties across East Riding of Yorkshire. This field-based role involves balancing work between the field and home, focusing on high-quality tenancy management, excellent customer care, and enhancing community resilience through engagement with customers and local partners. TH Neighbourhood Officers 01 4k The role of your Neighbourhood Officer - Together Housing Together Housing It's #NationalCareersWeek! Are ready to take your career to the next level? Join our Together team and enjoy some of the incredible... Instagram Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity &amp; Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul><li>As a Neighbourhood Officer, you will leverage your expertise in general needs housing management and estate management standards. Key responsibilities include addressing anti-social behaviour (ASB), managing lettings and property exchanges, overseeing repairs, handling rent management, and ensuring safeguarding</li><li>Collaborate with multi-agency teams and participate in meetings to improve community support and service quality while achieving performance goals.</li><li>Advise residents on housing issues, including legal rights and tenancy responsibilities. Conduct property viewings and manage lettings according to policies. Serve as the primary contact for housing management, enforcing tenancy conditions for property and garden maintenance. </li><li>Your role includes managing your neighbourhood and remote work, with office days for team collaboration, meetings, and training. This structure encourages innovation and personal development, allowing effective schedule management</li></ul>We are looking for someone who has... <ul><li>Full UK drivers licence and access to a car as the role is field based</li><li>Experience and knowledge of housing/ lettings or ideally social housing</li><li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice</li><li>Strong face-to-face customer service skills and ability to handle sensitive information. Proven experience with diverse customers and effective situation management. Self-motivated with a solution-focused approach</li><li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently</li></ul>Benefits In return, we are offering the successful candidate... <ul><li>Starting salary of £31,166 per annum </li><li>27 days holiday (rising to 32 over 5 years' service) + bank holidays</li><li>Hybrid working - you will manage your week by dividing your time between working in the field and from home</li><li>You will work 37 hours per week, Monday to Friday, with occasional evenings or weekends as needed. Enjoy flexible arrangements supporting our Smart Working culture.</li><li>Attractive pension schemes - Local Government Pension Scheme (LGPS)</li><li>To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link </li></ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. INDTHG1

Neighbourhood Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Chestnut Court in Bridlington. Chestnut Court was built by McCarthy &amp; Stone purpose built for retirement living. The development consists of 32 one and two-bedroom retirement apartments for the over 60s. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

6 Community and customer services Jobs in Hull, UK