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Job introduction You'll work within our Allocations Team, supporting and managing a team of Housing Allocations Officers as they work with applicants that have a recognised housing or medical need to move and manage expectations of those applying to join the register or those that are already registered and bidding. To support this team, you'll need excellent management and organisational skills, along with a genuine passion for supporting households in need of social housing. For an informal discussion, please contact Rachel Fitchie, Housing Options Manager by emailing <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> About the role Brighton &amp; Hove City Council is committed to preventing homelessness and supporting applicants in housing need. As our Housing Allocations Team Leader, you will guide and develop a dedicated team of Housing Allocations Officers. You will need to understand that demand for social housing far outweighs the accommodation we have available and have a good understanding of Housing Legislation, Care Act legislation and Brighton &amp; Hove Allocations Policy. We're looking for someone to: <ul><li> Lead and manage the Housing Allocations team on a day-to-day basis</li><li> Monitor workloads, set team objectives and uphold service standards</li><li>Coach, mentor and support officers to build their skills and resilience</li><li>Collaborate with teams within the service and external registered providers to make best use of social housing stock within the City.</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and answers to some shortlisting questions. Your answers to the shortlisting questions are the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (CV guidance (brighton-hove.gov.uk) and (Shortlisting guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. We are a workplace that supports flexibility and employee wellbeing in the way we work whilst providing the best service for our customers. Team and service working arrangements are designed to support both employee work life balance and team collaboration. These would be part of your individual working arrangements alongside any personal preference agreed with your manager in advance of joining. Your contractual location will be the designated council office for your team and travel to and from your contractual location would be at your own expense. For more information about our values and the benefits of working at the council, visit Why work for us Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£39,862 - £42,839 per year</li></ul>

Housing Allocations Team Leader

Job introduction Are you passionate about making a tangible difference in people's lives? Do you thrive in a fast-paced, customer-focused environment? Brighton &amp; Hove City Council is seeking a dedicated Housing Allocations Officer to join our Allocations team. This role offers a fantastic opportunity to develop your skills and make a real impact in housing allocation. For an informal discussion, please contact Rachel Fitchie, Housing Allocations Manager by email <a href="mailto:Rachel.Fitchie@brighton-hove.gov.uk" target="_blank">Rachel.Fitchie@brighton-hove.gov.uk</a> or by telephoning 01273 290273 or our Allocations Team Leader <a href="mailto:Elena.Castells@brighton-hove.gov.uk" target="_blank">Elena.Castells@brighton-hove.gov.uk</a> . About the role As a Housing Allocations Officer, you'll play critical role in delivering expert housing advice and ensuring fair and transparent allocation of social housing through our Choice Based Lettings system. You'll work closely with housing applicants, internal teams, and external partners to uphold statutory responsibilities, assess housing needs, and provide guidance on the Council's Allocation Policy. We're looking for someone with a strong understanding of housing legislation, excellent communication skills, and a commitment to equitable and accessible housing solutions for the Brighton and Hove community. If you have experience in housing services, a customer-focused approach, and the ability to manage complex information with clarity or you are passionate about developing a career in the sector, we would like the opportunity to consider you. If successful we can offer the following benefits.: <ul><li>a competitive salary</li><li>training and qualifications</li><li>career progression with the opportunity to become involved in bespoke projects</li><li>flexible working</li><li>a generous annual leave allowance with the opportunity to buy extra days</li><li>staff discounts</li><li>admittance into the Local Government Pension Scheme</li></ul>Please read our Apply for a job at the council pages carefully. They give you all the guidance you need to complete your application as well as information on what will happen after you've submitted your application and at interview. As part of your application, you will need to upload your CV and a supporting statement. Your supporting statement is the most important part of your application as it will be used in the shortlisting process to assess whether you meet the essential requirements for the role that are set out in the person specification and to decide whether you should be offered an interview. Before you start your application, please read our guidance here (Application Form guidance (brighton-hove.gov.uk) and (Supporting statement guidance (brighton-hove.gov.uk) as this gives important advice which will increase your chance of success in the shortlisting process. Additional information Your starting salary will be pro rata if the above position is less than 37 hours or term-time only. For more information about our values and the benefits of working at the council, visit Why work for us Company information Encouraging a diverse workforce Our city is known and loved for its diversity. Not only is the mixture of people, culture and skills vital to the economic and social development of the city, it's what makes Brighton &amp; Hove such a great place to live, work and visit. We are committed to developing and retaining a workforce that is representative of the diverse communities we serve so we welcome applications from individuals from all backgrounds. In order to achieve our aims of proportionate representation, we particularly encourage applicants from a BME or White Other background as well as those who identify as disabled, male or trans. Find out more about our commitment to being a fair and inclusive place to work where everyone can achieve their potential by reading about our fair and inclusive actions, our anti-racism strategy and the work we are doing to encourage a diverse workforce (brighton-hove.gov.uk). Please note that this post is subject to a Basic Disclosure Criminal Records Check. Salary range <ul><li>£32,061 - £33,699 per year</li></ul>

Housing Allocations Officer

The Vacancy Fixed-Term 12 Month Maternity Cover Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're currently recruiting a Housing Options Officer to provide an excellent housing options and advice service. A key part of this role is delivering comprehensive advice and assistance to people in housing need. You will have a core focus on preventing homelessness and helping people explore alternative accommodation options. We are looking for someone who has: • The ability and passion to deliver a high-quality service to customers. • The ability to work positively within a team setting. • A strong knowledge of housing options legislation (or the ability and passion to learn), and an understanding of homelessness prevention tools. • The ability to listen actively, and is able to empathise with customers. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 11th January 2026 Interview Date: 23rd January 2026 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Housing Options Officer

Job Title: Cook (Independent Living Retirement facility) Location: Lytham St Annes (Links View) Job Type: Part-time (15 hours per week) Salary: £12.21 per hour Reports To: Chef/Kitchen Manager &amp; Operations Management Job Overview: We are seeking a dedicated and experienced Chef to join our team at a residential retirement facility, where nutritious, well-balanced meals are a key part of the high standard of service we provide to our residents. The successful candidate will be passionate about food, committed to hygiene and safety standards, and sensitive to the dietary needs of elderly and vulnerable individuals. Key Responsibilities: <ul> <li>Plan, prepare, and cook meals in accordance with dietary requirements, preferences, and nutritional guidelines.</li> <li>Working under own initiative with the guidance of the Chef/Kitchen Manager and Operations Management.</li> <li>Design weekly menus in collaboration with Chef/Kitchen Manager and Operations Management, ensuring a variety of nutritionally balanced meals and maintaining budgetary control.</li> <li>Ensure food is served on time (service commences at 12:15pm) and at the correct temperature.</li> <li>Cater to specific dietary needs including diabetic-friendly meals, and allergy-aware dishes.</li> <li>Produce for buffets and themed events for special days and functions periodically under guidance from Chef/Manager.</li> <li>Maintain high standards of hygiene and cleanliness in the kitchen at all times (we currently have and wish to maintain our 5-star hygiene rating).</li> <li>Ensure compliance with food safety regulations (e.g., HACCP) and internal policies.</li> <li>Monitor and manage stock levels, portion control, monthly stock takes, ordering supplies as needed in the absence of Chef/Kitchen Manager. Also, minimizing waste/over production when producing dishes at all times.</li> <li>Liaise with Chef/Kitchen Manager and Operations Management to receive feedback and make necessary adjustments to meals.</li> <li>Supervise service assistants or support staff during shifts.</li> <li>Proactive in daily, weekly and monthly cleaning schedules</li> </ul>Requirements: <ul> <li>Proven experience as a chef, preferably in a residential establishment.</li> <li>NVQ Level 2 or 3 in Professional Cookery (or equivalent qualification).</li> <li>Food Hygiene Certificate (Level 2 or higher).</li> <li>Knowledge of dietary requirements for older adults and those with medical conditions.</li> <li>Excellent organizational and time management skills.</li> <li>Strong communication and interpersonal abilities.</li> <li>Compassionate, patient, and respectful approach to elderly people.</li></ul>Desirable: <ul> <li>Experience working with older clientele with varied dietary needs.</li> <li>First Aid training.</li> <li>Familiarity with CQC standards (Care Quality Commission).</li></ul>Working Hours: 6.30am - 2.30pm, 2 days per week including weekend working (including a half hour break). The Employee is also expected to provide holiday and sickness cover as required and must maintain flexibility to support 7-day operational coverage. Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Part Time Cook - Independent Living Retirement

Job Description About the role Are you passionate about helping people? You could be the perfect fit for our new Independent Living Advisor role at The Guinness Partnership. This is a full time, 35 hours per week, permanent role covering our sites in Chesterfield, Sheffield and Shirebrook. You will need to hold a full UK Driving license and have access to your own vehicle. The overall purpose of the role is to provide an intensive housing management service to Guinness sheltered housing customers. What we are looking for We know that how we do things is just as important as what we do, so you'll not only be highly self-motivated with the rigour to pursue goals, but you'll also be a confident collaborator, networker and relationship builder with a willingness to go the extra mile to get the job done. The role will require regular travel to sites in Shirebrook, Sheffield &amp; Chesterfield. You will be able to demonstrate Essential: <ul> <li>Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience of carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good oral and written communications.</li> <li>Good knowledge of Microsoft Office.</li> <li>Demonstrates the Guinness Behaviours. </li></ul>Desirable: <ul> <li>Up to date working knowledge of Housing Benefit.</li> <li>Experience in dealing with bereavement and loss.</li> <li>An understanding of both housing management and support services.</li></ul>Qualifications Essential: <ul> <li>Appropriate professional or vocational qualification.</li></ul>If you're interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. TJTGP REEDTGP

Independent Living Advisor

This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date. Salary range <ul><li>£31,283 per year</li></ul>

The Vacancy ️ Resident Liaison Officer - Retrofit Projects (Carlisle) Location: Carlisle Business Unit: WPS Contract Type: Full-time, Permanent Are you passionate about making a difference in people's lives and communities? Do you thrive on building trust, solving problems, and ensuring smooth communication between residents and project teams? If so, we want you on our team! WPS is delivering a series of exciting retrofit projects across Carlisle, and we're looking for a dedicated Resident Liaison Officer to be the friendly face and reliable point of contact for tenants throughout the works. Your role will be key in ensuring tenants are informed, supported, and satisfied throughout the delivery of these improvements. What You'll Be Doing <ul> <li>Liaising daily with residents and leaseholders to arrange access, surveys, and appointments</li> <li>Acting as the first point of contact for tenant queries, concerns, and complaints</li> <li>Ensuring all communications are honest, clear, and empathetic</li> <li>Supporting site teams with Health &amp; Safety checks and compliance</li> <li>Maintaining accurate records of inspections, complaints, and meeting actions</li> <li>Collaborating with subcontractors, surveyors, project managers, and clients to ensure works meet specifications and resident expectations</li> <li>Helping resolve disputes and damage claims professionally</li> <li>Carrying out audits and site safety checks</li> <li>Ensuring the business remains compliant with OF and Health &amp; Safety regulations</li></ul> What You'll Bring <ul> <li>Strong communication and listening skills</li> <li>Confidence dealing with complaints and resolving issues</li> <li>A proactive, supportive, and organised approach</li> <li>Cultural awareness and empathy for diverse tenant needs</li> <li>IT proficiency (Excel, Word, Outlook)</li> <li>Asbestos Awareness (desirable)</li> <li>Full UK Driving Licence (essential)</li> <li>Bilingual skills (a bonus!)</li></ul> Why Join WPS? At WPS, we're committed to improving homes and lives through sustainable retrofit solutions. You'll be part of a supportive team that values your contribution and offers opportunities for growth and development. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting If successful one of the Recruitment Team will then be in contact to discuss the role in more detail and advise of next steps. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Description: Community Manager, Merchant Square Reporting to Bewonder*, and working closely with the client, the Community Manager will be responsible for leading the development and delivery of a comprehensive community experience, events, and marketing strategy for the 10,000 residents, occupiers, and visitors at Merchant Square Estate. This role combines strategic placemaking with hands-on community engagement and activation to position Merchant Square as a premium mixed-use destination in Paddington Basin where people live, work, and visit. Objective of Role The purpose of this Community Manager role is to create and deliver a bespoke community experience and engagement programme that drives occupier satisfaction, stimulates visitor footfall, and establishes Merchant Square as a thriving, premium mixed-use estate. The role focuses on building strong relationships across the diverse community while delivering exceptional events and marketing initiatives that enhance the overall estate experience. Team Structure The Community Manager will work as an integral extension of the client team, maintaining a close collaborative relationship that is fundamental to the success of the Merchant Square community. This partnership approach ensures seamless alignment between client objectives and day-to-day community management activities. The Community Manager will report to the Community Lead at Bewonder* who will provide strategic support and guidance, while also having access to Bewonder*'s in-house creative studio, digital team and network of partners. As part of a network of Community Managers across the UK, they will benefit from best practice sharing and networking opportunities within this professional group. Working closely with both the onsite client team and the Merchant Square Estate Management team, the Community Manager will foster strong working relationships that enable cohesive property management and community development aligned with the client's vision and operational requirements. Main Duties and Responsibilities Community and Events Management <ul><li>Act as lead contact and coordinator for events, communications, and marketing activities across the estate</li><li>Strategically plan the yearly programme of events that contributes to the overall Merchant Square brand for the benefit of estate occupiers, residents, and local community</li><li>Establish regular meetings with main occupier (office, retail and leisure) and resident representatives to develop strong working relationships and support ongoing communications</li><li>Create and deliver an engaging and vibrant community/placemaking strategy that connects customers within Merchant Square Estate</li><li>Implement placemaking projects to enhance and activate the spaces throughout the estate</li><li>Deliver events on-site as the leading point of contact, managing external partners and ensuring operational excellence</li><li>Engage with local charities and produce annual CSR programme aligned with sustainability and social impact agenda</li></ul>Marketing and Communications <ul><li>Drive marketing activity for Merchant Square Estate, managing all marketing channels including website, social media handles, and monthly newsletter to drive digital engagement</li><li>Coordinate activity and development on upcoming Merchant Square mobile application</li><li>Leverages available photography and videography resources to develop engaging social media content, transforming professional visuals into posts that showcase Merchant Square's vibrant community and activities</li><li>Manage estate communications and signage with designers</li><li>Manage relationships with external creative and communication agencies</li><li>Write content for awards submissions and create engaging content for various platforms</li><li>Liaise with occupiers, residents, and traders regarding offers, news, and campaign feedback</li></ul>Operations and Administration <ul><li>Close collaboration and communication with the client and estate management team to ensure they are aware of ongoing community activity</li><li>Collate appropriate documentation for each event including Event Management Plans, Risk Assessments, and License documents, ensuring all events adhere to health &amp; safety and licensing policies</li><li>Manage the events and marketing budget effectively throughout each service charge year</li><li>Engage and negotiate with potential commercial partners for events, pop-ups, and filming opportunities</li><li>Support occupier customer feedback programmes and surveys, using feedback to inform strategy</li><li>Maintain confidentiality of all appropriate communications and documentation</li><li>Support control and management of assigned budgets, raising external revenue through events activities where possible</li></ul>Key Stakeholders <ul><li>European Land (Client)</li><li>Bewonder* (JLL)</li><li>Estate Management team (JLL)</li><li>Occupiers, residents, building managers &amp; retailers</li><li>Local community groups and charities</li><li>Third party agencies and service partners</li><li>External creative and communication agencies</li></ul>Knowledge, Skills and Experience Essential Experience <ul><li>Previous experience in marketing and events environment, at Assistant or Executive level, either agency or client side</li><li>Proven experience in delivering successful events and placemaking strategies across destinations with high footfall</li><li>Experience in content creation and management with good understanding of WordPress or similar CMS</li><li>Hands-on experience with Instagram and Facebook for business</li><li>Proficiency in using Mailchimp or similar email marketing platforms</li><li>Experience in delivering onsite events and content development for websites and social media</li></ul>Essential Skills <ul><li>Strong interpersonal, verbal, and written communication skills</li><li>Exceptional organisational and multi-tasking skills</li><li>Intermediate to Advanced Microsoft Office skills</li><li>Strong time management and prioritisation abilities</li><li>Confidence in communicating and working to deadlines</li><li>Excellent eye for detail and strong ownership mindset</li><li>Ability to work under pressure and without supervision</li></ul>Desirable Experience <ul><li>Previous experience in marketing and events environment either agency or client side, for a prestigious city centre mixed-use estate</li><li>Understanding of design skills such as Adobe Creative Cloud, Canva</li><li>CRM experience and workplace app knowledge</li><li>Understanding of wellbeing programmes</li><li>Building management/Facilities management operational experience</li><li>Project management experience</li></ul>Critical Competencies for Success <ul><li>Creative and innovative thinking - be different and bold in approach</li><li>Developing and sustaining key relationships across diverse stakeholder groups</li><li>Strong management skills and ability to work collaboratively</li><li>Passionate about customer experience and community building</li><li>Commercially minded with ambitious approach to revenue generation</li><li>Confident hosting abilities and natural relationship builder</li><li>Successfully delivering community events and activations through independent problem-solving and resourcefulness, maintaining a positive approach when facing challenges</li></ul>Location: On-site -London, GBR If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email <a href="mailto:EMEATA@jll.com" target="_blank">EMEATA@jll.com</a> or call +44 (0)20 7493 4933 to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our Contact Us page &gt; I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Community Manager

Full Time / 37 Hours Per Week / Permanent &amp; Fixed Term for 12 months Do you enjoy supporting people? Are you looking for a new exciting challenge in 2026 here no two days are the same? We are currently recruiting Temporary Accommodation Officers who will all play a key role in providing safe emergency temporary accommodation to a vulnerable and chaotic single homeless cohort within the framework or Leicester City Council's Homelessness Strategy. You'll form part of a 19- person team providing temporary accommodation to single homeless individuals and childless couples. There are full time positions working 37 hours per week from The Dawn Centre on both a permanent and fixed term basis (over 12 months). You'll work a 19-week rota which consists of 12-hour day shifts commencing at 8am and 12 hour waking night shifts which commence at 20.00pm on alternate weeks providing 24/7 365 days per year. We have several significant projects in the pipeline making this a very exciting time and opportunity to join the Dawn Centre. There is both permanent and fixed term full-time positions available. What you'll be doing As a Temporary Accommodation Officer, you'll be undertaking the interviewing, admission and induction of service users on arrival at the Dawn Centre. Another important part of the role is to oversee the maintenance, security and infrastructure of the Dawn Centre and undertake domestic duties when required. The well-being of our individuals is paramount and therefore you'll also conduct regular welfare checks. On occasion, you'll be required to deal with challenging incidents and resolve conflict, often in sensitive situations whilst maintaining order in accordance with Dawn Centre protocols. This is a critical face-to-face frontline role which will require a high level of resilience and communication skills with colleagues, individuals, and other agencies. In addition, you'll be responsible for maintaining up-to-date and accurate records using the Microsoft Office package and internal databases. What you'll need The successful candidate will have experience in working a residential or similar setting in a customer facing role with a high level of interpersonal and organisational skills. You'll have the drive to deliver success in a challenging fast paced emergency accommodation hostel. You'll be able to demonstrate resilience and confidence whilst dealing with our individuals in a tactful and empathetic manner. Due to the nature of this post it is subject to pre-employment checks which will include a DBS and references. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post, please contact: Mohamad Lorgat on 0116 4544298 or <a href="mailto:Mohamad.lorgat@leicester.gov.uk" target="_blank">Mohamad.lorgat@leicester.gov.uk</a> Interview/Assessments will take place on w/c 26th January 2026.

Temporary Accommodation Officer

Roles That Matter An exciting opportunity has arisen for a suitably motivated and qualified Housing Standards Officer to join our busy Housing Standards Team. The post will require the successful applicant to work with vulnerable tenants, landlords and a range of agencies in order to ensure compliance with housing standards and HMO licence requirements. The ideal applicant will have a thorough knowledge of housing standards legislation and building construction. This will include an excellent understanding of the Housing Health and Safety Rating System and its application with previous practical experience of housing enforcement. The successful candidate will enable housing and community improvements through proactive work with landlords, tenants and other stakeholders, and will progress cases to enforcement action as necessary. Other key skills required for the post include a high standard of computer literacy, as well as the ability to prioritise, plan and manage complex projects to a satisfactory conclusion. This post would suit experience Housing Standards Officers / qualified EHOs looking to extend their housing knowledge and experience. This role allows for hybrid working, combining working from home with access to an agile work hub and the undertaking of site visits and inspections of properties across the borough. For an informal discussion, please contact Patricia Henry, Principle EHO ( Housing Standards) on 01744 671636 If you feel you are the right person for the job, and want to make a difference, we would love to hear from you. Full Job Description &amp; Person Specification Documents are included with this advert. We reserve the right to close the advert early, with sufficient applications. Apply early to avoid disappointment. Share this vacancy with friends and family via your socials below! St Helens Council is officially recognised as one of the region's leading fair employers, achieving accredited status under the Liverpool City Combined Authority Fair Employment Charter. The Charter recognises the ongoing commitment to fair pay, secure work, training &amp; progression &amp; staff well-being whilst celebrating employers who go above and beyond for their workforce providing an inclusive and supportive environment. Making a Difference Whatever stage of your career, working in the public sector puts you at the heart of communities. Our workforce provides services to our resident's day in and day out, making a positive impact on people's lives. We could not do this without the dedication, professionalism and strength of our workforce. There are so many reasons to choose to work at St Helens Council including the fantastic range of employee benefits and rewards on offer.. St Helens Borough Council | Jobs | Search here for your perfect career - Home Page St Helens Council is a Disability Confident Leader. This means that the Council guarantees an interview to disabled applicants who demonstrate that they meet the essential criteria for the job, as detailed on the Person Specification, and will, for qualifying disabled candidates, make reasonable adjustments within the interview/selection process. Equality &amp; Diversity St Helens Borough Council respects and values the individuality that every employee brings. We encourage applicants from diverse backgrounds, who share our values, our commitment to inclusion, and who will help us on our journey to transform our organisation. Further information about Equality &amp; Diversity at St Helens Borough Council can be found here <a href="https://www.sthelens.gov.uk/equality" target="_blank">https://www.sthelens.gov.uk/equality</a> St Helens Borough Council is a Disability Confident Leader. Disability Confident Leader lead the way in helping to take action that changes attitudes, behaviours, and cultures for the better.

Housing Standards Officer

Job Introduction This opportunity is currently being offered on a fixed term contract basis of 12 months; however, if budgets allow the contract length may be extended and/or become permanent, though this is not guaranteed. If an internal council employee wishes to apply for this role, a secondment opportunity may be considered (please state this on your application). We are recruiting for a Housing Options Officer to provide specialist housing solutions casework and advice for persons with housing needs to include, but not exclusively, the following: - Options to prevent homelessness - partnership and joint working with other specialist agencies e.g. young person's joint assessments, children and adult services, voluntary housing support organisations and advocacy and mediation. Actively support clients to relieve their homelessness by securing alternative accommodation and assessing suitability and affordability of new homes. Homeless applications and the issuing of decisions - to assist the Housing Options Team Leader in promoting joint working and partnerships with housing providers, including Registered Social and Private Sector landlords, to increase the availability and quality of settled accommodation To provide a customer focused, pro-active service to help residents secure their housing choices. Liaise with stakeholders in a way that promotes the One Medway Council Plan and embeds our values and behaviours. If you would like to have an informal discussion with the recruiting manager, please e-mail Tracy Partridge on <a href="mailto:tracy.partridge@medway.gov.uk" target="_blank">tracy.partridge@medway.gov.uk</a> Career Progression Frameworks (CPF) have been introduced for all roles at Medway Council. These frameworks provide a mechanism for employees to take ownership of their development within their post and be rewarded accordingly. The salary you will be offered will be at level A. There will be further opportunity once in post to progress from level A to B, and B to C. When writing your application, it is important to ensure you identify your suitability against the requirements of the job profile, as this information will be used for shortlisting and may contribute to the CPF assessment. Your application may be rejected if the minimum required criteria is not met. Further information relating to the requirements for this role can be found in the CPF Guidance document attached. The person specification of a job profile is split into three levels: Level A details the essential criteria that all applicants must be able to demonstrate through their application and interview. Level B details the developed competencies that an individual who is practised in this role would be able to demonstrate and will be a progression of knowledge, experience and skills from level A. Level C requires the highest level of competence and applicants would need to fully meet and demonstrate all aspects of the job profile, including qualifications, knowledge, skills and experience. We are seeking a Housing Options Officer to join the team at level A. This is the entry point of the role, so you will need to be able to demonstrate the relevant knowledge, experience and skills to get you started, but you will be supported to develop in your role through induction, probation and a supportive Performance Appraisal and Career Conversation. All elements of level A listed within the person specification are essential. Through your induction you will be introduced to the Career Progression Framework (CPF), which will help you to identify your areas of strength and any development needs. Important Information- Applicants must be able to demonstrate all essential requirements as listed in the job profile For further information, and for details of the benefits of working for Medway Council, please refer to the Medway information pack available as a download or to view online. Please be advised that if you are not contacted within 3 weeks of the advert closing date then you have not been shortlisted. All recruitment correspondence, including interview letters and contracts of employment will usually be sent out via email. Please visit <a href="http://www.mindfulemployer.net/" target="_blank">http://www.mindfulemployer.net/</a> for information on how Medway Council put good practices in place to ensure employees and job applicants who declare mental health issues receive the right level of support. We reserve the right to close this vacancy at any time prior to the closing date.

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Locks View Development in Wichelstowe. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £22,557.60 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Recovery Coordinator- North Tyneside Recovery Partnership Location: 2nd Floor Customer First Centre, 16 The Forum, Wallsend, NE28 8JR Working Hours: 37 Hours per week 9am-5pm Monday to Friday Contract Type: Permanent Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use. About the Role North Tyneside Recovery Partnership (NTRP) is delivered by Cumbria, Northumberland, Tyne &amp; Wear NHS foundation trust and Waythrough as the Sub-Contractor since April 2025. This is an all-age service supporting those who live in the North Tyneside area and are seeking support for alcohol and/or drug addiction. Service users can access a range of support options including but not limited to Psychosocial interventions to support with behaviour change delivered in both 1-1 and group settings The service has an office base in the centre of Wallsend but we also have a strong outreach approach to meet the needs of service users, therefore, one of the key expectations for the role is flexibility to travel across the area What You'll do: <ul><li>Working with individuals</li><li>Delivering 1 2 1 Interventions</li><li>Group Interventions</li><li>Comprehensive assessments</li></ul>To Succeed in This Role, You'll Need: <ul><li>Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)</li><li>The successful candidate will have experience of supporting those in addiction to drugs and alcohol and will be familiar with delivering psychosocial interventions.</li><li>A working knowledge of safeguarding and good communication skills are also essential as well as experience of managing a caseload.</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP</li><li>Carrying out assessment and recovery planning and risk management plans</li></ul>For the full job description please click here About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration - but wherever you join us, you'll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Recovery Coordinator

Job Description Salary range: £58,461 - £65,181 p.a. inc. London weighting Contract: Permanent Hours of work: 36 hours per week Location: Civic centre and other locations from time to time (There is a requirement to attend the offices in Wembley or Court at least three times per week). Join an exciting Legal Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Civil Litigation / Homelessness Lawyer: <ul> <li>To actively support the management of the department.</li> <li>To provide high level and proactive expert legal advice on Civil Litigation/homelessness matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to Civil litigation/homelessness.</li> <li>To attend court or tribunals or public inquiries as a Senior Lawyer and in particular, conduct high quality advocacy.</li> <li>Advising the Council and senior officers on Housing Law and related matters</li> <li>Allocation of work to appropriate members of staff</li> <li>Monitoring the quality of work undertaken by the team</li> <li>Managing a team of around 4 and ensuring adequate training and development</li></ul>The Person The successful Senior Civil Litigation / Homelessness Lawyer will possess: <ul> <li>A current practising certificate (either as a Barrister, Solicitor or FCILEX (with litigation Practice rights). </li> <li>A can-do attitude with the confidence to lead a team.</li> <li>Strong experience in all matters relating to housing law/Civil Litigation</li> <li>Ability to anticipate problems and solve them accordingly.</li> <li>Must be dependable and self-reliant.</li></ul>Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: 12 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Senior Homelessness Civil/Litigation Lawyer

Join an exciting Legal Service Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post In our Housing Litigation Team, we are looking for a Senior Civil Litigation / Homelessness Lawyer: <ul><li>To actively support the management of the department.</li><li>To provide high level and proactive expert legal advice on Civil Litigation/homelessness matters to the Council, its members and officers and to be a point of contact for members and senior officers on legal matters pertaining to Civil litigation/homelessness.</li><li>To attend court or tribunals or public inquiries as a Senior Lawyer and in particular, conduct high quality advocacy.</li><li>Advising the Council and senior officers on Housing Law and related matters</li><li>Allocation of work to appropriate members of staff</li><li>Monitoring the quality of work undertaken by the team</li><li>Managing a team of around 4 and ensuring adequate training and development</li></ul>The Person The successful Senior Civil Litigation / Homelessness Lawyer will possess: <ul><li>A current practising certificate (either as a Barrister, Solicitor or FCILEX (with litigation Practice rights). </li><li>A can-do attitude with the confidence to lead a team.</li><li>Strong experience in all matters relating to housing law/Civil Litigation</li><li>Ability to anticipate problems and solve them accordingly.</li><li>Must be dependable and self-reliant.</li></ul>Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul><li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li><li>Excellent pension with generous employer contributions (LGPS)</li><li>Hybrid and flexible working options available for most roles</li><li>Supportive family-friendly policies for parent, guardians, and carers</li><li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li><li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li><li>Travel perks including Zipcar access, affordable parking nearby, a Cycle to Work scheme, and great onsite facilities</li><li>Learning and development opportunities to help you grow your career</li><li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li></ul>Closing date: 12 January 2026 (23:59) Additional Information Location: Civic centre and other locations from time to time (There is a requirement to attend the offices in Wembley or Court at least three times per week). If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us.

We adopt an 'anonymous recruitment' approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. We are committed to recruiting, retaining, and developing a workforce that reflects the communities we serve. Sharing your equality monitoring data allows us to assess the impact our recruitment and employment policies and practices have and gives us the opportunity to improve them where possible. Equality monitoring information is not accessible by recruiting managers at any stage. About the vacancy Vacancy ID: 2645 Organisation: Carmarthenshire County Council Number of vacancies: 1 Contract type: Temporary/Secondment - Full Time Contract end date: 30 November 2026 Location: Llanelli Grade: Grade E Salary: £26,403 - £29,540 If part time and/or term time, the full time salary quoted (based on 37hrs) will be pro-rata'd accordingly Hourly Rate : £13.69 - £15.31 Contract Hours 37 Come and join our team An exciting opportunity has arisen for a motivated and enthusiastic individual to join our team within the Housing division. We provide older persons accommodation for the over 55s to live within a supported environment. The Sheltered Housing Officer role requires a person-centred approach to promote and maintain independent living. The post holder will require a level of self-motivation and initiative, working independently and/or part of a team. We are seeking a dedicated and compassionate Sheltered Housing Officer. The ideal candidate will be responsible for providing support and assistance to tenants living in sheltered housing schemes, ensuring their safety, well-being, and quality of life. Part of the role will include Health, Safety and fire management responsibility. For an informal discussion, please contact Sian Stephens, Supported Housing Team Lead on 01554 899325 <a href="mailto:SStephens@carmarthenshire.gov.uk" target="_blank">SStephens@carmarthenshire.gov.uk</a> We look forward to receiving your application. Job Description: Supported Housing Officer - 11.2025.pdf - 123KB Opens in a new window DBS level: An Enhanced Disclosure and Barring Service (DBS) check will be requested for this job Welsh language level - verbal Level 3 - You will need a good level of conversational Welsh. Reasonable support can be provided on appointment to reach this level Closing Date: 11/01/2026, 23:55 The Rewards We offer an excellent benefits package including: <ul><li>Competitive salary </li><li>Automatic enrolment into the Local Government Pension Scheme</li><li>Generous annual leave entitlement with the option of purchasing addition annual leave</li><li>Access to staff health and wellbeing support</li><li>Personal development and career progression </li><li>Staff discount schemes and other benefits e.g., cycle-to-work scheme</li><li>Flexible working and family friendly policies </li></ul>Additional Information We are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all our staff are vetted, selected, trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; prior consideration will be given to existing employees who meet the essential criteria and are registered on our redeployment pool. Eligibility: You will be asked about your nationality and if you are legally allowed to work in the United Kingdom. This is to find out if you are eligible to apply for this vacancy. This is a requirement for working within the Council or partner organisations: <a href="https://www.gov.uk/prove-right-to-work" target="_blank">https://www.gov.uk/prove-right-to-work</a>. lease Note: If you do not meet the eligibility criteria your application will not progress. If it becomes clear at a later stage in the process that you are not eligible to apply, your application may be withdrawn, or the offer retracted. How to Apply: All applications for this vacancy must be made using our online application system. If you have an impairment which prevents you from applying online, please email: <a href="mailto:jobs@carmarthenshire.gov.uk" target="_blank">jobs@carmarthenshire.gov.uk</a> or contact 01267 234567 and ask for 'Recruitment' to discuss alternative arrangements to support you in the process. Please see the 'How we Recruit' guidance on the Careers Page for more information on the recruitment process.

Supported Housing Officer

Job Description Salary range: Grade 9 £42,060-£43,680 p.a. plus fantastic benefits Contract: Permanent Hours of work: 36 hours per week Location: Croydon Housing/Public Health Enforcement Officer Join our team and help improve housing conditions and protect public health in Croydon Croydon is a vibrant and diverse borough with a strong sense of community and a growing private rented sector. At Croydon Council, we're working hard to make homes safe, healthy, and decent - for everyone who lives here. We are looking for a proactive and skilled Housing/Public Health Enforcement Officer to join our Environmental Health team. In this vital role, you'll carry out inspections of housing and public spaces, tackle poor housing conditions, enforce public health standards, and ensure safe and healthy homes for our residents. You'll work with landlords, tenants, contractors, and partner agencies to resolve complaints, take enforcement action where necessary, and provide expert advice on housing and public health issues. Key responsibilities: <ul><li>Inspecting properties to assess housing conditions, hazards, and statutory nuisances.</li><li>Using the Housing Health &amp; Safety Rating System (HHSRS) and other legislation to enforce standards.</li><li>Investigating and resolving complaints about housing, drainage, pests, and public health concerns.</li><li>Preparing and serving statutory notices, managing default works, and progressing enforcement actions.</li><li>Working collaboratively with internal colleagues, contractors, and external agencies to achieve positive outcomes.</li></ul>About you: <ul><li>Experienced in housing, environmental health, building construction, drainage, or pest control.</li><li>Knowledgeable about housing and public health legislation, enforcement procedures, and court processes.</li><li>A confident communicator, able to advise and negotiate effectively with a wide range of stakeholders.</li><li>Able to manage a varied caseload, make independent decisions, and work under pressure.</li><li>Comfortable entering confined spaces and inspecting all areas of a property, including using ladders and CCTV equipment.</li><li>A relevant qualification in environmental health, building and/or drainage (eg BTech) or experience of working in a relevant field</li><li>Good IT skills and the ability to keep accurate records</li></ul>Why join us We are passionate about our staff and in return we will provide a rewarding career with a commitment to investing in you. <ul><li>Inclusive Culture: Join a team that values diversity and is committed to creating a supportive work environment where all staff can thrive.</li><li>Career Development: We invest in our staff and support their development.</li><li>Generous Benefits Package: Enjoy a comprehensive benefits package, including a Local Government Pension Scheme with an average employer contribution of 20%, up to 31 days of annual leave (eligibility criteria apply) in addition to Bank Holidays and option to purchase more, a commitment to your well-being and work-life balance with access to the confidential and free Employee Assistance Programme 24/7.</li><li>Family Friendly provisions: Generous maternity leave and family leave provisions</li><li>Work Life Balance: Options for flexible and agile working options in line with service demand</li><li>Make a Difference: Be part of a council that is dedicated to improving the lives of its residents through effective and compassionate housing management. At Croydon relationships matter and we are about strong partnerships and working together to make lasting positive change</li></ul>View our full range of Staff Benefits - Croydon Jobs Careers Application Closing Date: 12 Jan 2026 Assessment Centres: Week Commencing 26 January 2026 To view the role profile please Click here. About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Housing Enforcement Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage or severe multiple disadvantage to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So you will not only be managing the team who are supporting those experiencing homelessness and multiple disadvantage, but also supporting a small complex caseload yourself. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff Management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers On Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum performance against organisational objectives.</li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life-cycle in accordance with the organisation's People policies.</li><li>Provide a safe space for reflective practice.</li><li>Create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple-disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality assure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added-value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseload held by the team (support plans / risk assessments) , ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents.</li><li>External - Local Authority Commissioners and Housing Officers / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in an accommodation-based service, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Extensive travel across the UK will be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Supported Housing Manager

Job Description Internal applicants MUST apply via Opportunity Marketplace. Please ensure you complete your SKILLS and QUALIFICATIONS via "Me" tab/tile on Fusion or by clicking on the application link in the section of the application form titled "REVIEW SKILLS AND QUALIFICATIONS". ACTUAL CLOSING DATE: Applications must be received by 11 January 2025 at 11:55PM Location: Cambuslang Gate Hours: 35 hours per week, Permanent Salary / Hourly Rate: Salary: £32,337 - £33,321 per year As a Support Officer you will be responsible for delivering a wide range of services to homeless households. You should have similar experience of working in a housing support service with clients in vulnerable or distressed situations and have an understanding of current issues and legislation in relation to the protection of children and vulnerable adults. You should be able to demonstrate practical knowledge of a variety of IT packages including Academy &amp; Microsoft Office Suite. You should also demonstrate the ability to organise and prioritise workload in an effective way and to respond and adapt to changing priorities required in delivering a quality service. You should possess excellent communication skills and have the ability to liaise effectively with a variety of agencies. The Council is committed to improving the skills and competence of our housing staff. As part of your duties you will be required to undertake further training and/or qualifications, including those introduced by the Scottish Social Services Council for employees working in the housing support sector. View the Support Officer job profile Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents: <ul><li>Please provide evidence of your experience and achievements in the five specific behaviours framework. 'Efficient, Flexible, Leading, Working with Others and Performing'.</li><li>Please explain what experience you have of dealing with vulnerable people.</li><li>Please explain your experience of working in a reactive role managing your own caseload.</li></ul>If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Legislative Information This post is excepted in terms of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 2003. This post is considered Regulated Work with Children and/or adults, under the Protection of Vulnerable Groups (Scotland) Act, 2007. Therefore, it is an offence to apply if you are barred from working with children and/or adults. Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. Please refer to <a href="http://www.disclosurescotland.co.uk" target="_blank">http://www.disclosurescotland.co.uk</a> for further information about the disclosure process and best practice. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Armed Forces Community Covenant South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. We are a Disability Confident Scheme Employer and guarantee to interview all disabled applicants who meet the essential criteria of the person specification job description. South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans &amp; Service leavers are guaranteed an interview who meet the essential criteria of the person specification job description. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: <ul><li>Enrolment in award winning local government pension scheme</li><li>To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.</li><li>Up to 33 days annual leave</li><li>Public holiday entitlement (up to 10 days)</li><li>Occupational sick pay</li><li>Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.</li><li>Employee Discounts - including discounts at the cinema.</li><li>Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)</li></ul>PLEASE NOTE WE DO NOT ACCEPT CVS IN PLACE OF THE APPLICATION FORM. To be considered for this vacancy you must complete the application form. All CV submissions will be disregarded. About Us South Lanarkshire Council is the unitary authority serving the South Lanarkshire council area in Scotland. The council has its headquarters in Hamilton, has 16,000 employees, and a budget of almost £1bn. The large and varied geographical territory takes in rural and upland areas, market towns such as Lanark, Strathaven and Carluke, the urban burghs of Rutherglen, Cambuslang, and East Kilbride which was Scotland's first new town. Our vision is for South Lanarkshire as set out in our Economic Strategy is to have one of the strongest and most dynamic economies in Scotland, where businesses, communities, and residents achieve their full potential and prosper. We will achieve this through three key interrelated themes: <ul> <li>People - skills, learning and employability</li> <li>Place - physical infrastructure and place</li> <li>Business - business development and growth</li> </ul>

H&T 3311 - G2 Support Officer (Homelessness) (604462)

Job Description HOUSING SERVICES Neighbourhood Housing Officer (103309) Pay Grade: 7, Salary: £35,412 - £39,152 per annum Full time: 37 hours per week, normally Monday to Friday, in accordance with Councils scheme of flexible working hours. The post holder may be required to work outside normal office hours from time to time Gosport Borough Council (GBC) and Portsmouth City Council (PCC) are working in partnership to the mutual advantage of both authorities. GBC remains an autonomous local authority with a housing service based in Gosport. GBC Housing Service is responsible for managing over 3,000 council houses and flats, some of which are dedicated to older persons and some as temporary accommodation. The service manages a varied Commercial property portfolio dealing with licences, concessions and a mobile home park. The Housing Service works in partnership with a range of contractors, its main partner is Kier, providing a range of responsive repairs, planned programme of works and an out of hours service. The service provides a Housing Options service to meet the local authorities' statutory duties to support housing advice, housing need and homelessness services in the Borough. It is clear that GBC Property and Housing staff have a passion for Gosport as a place and want to see Gosport prosper. They take pride in working for GBC and are proud of all the Council has achieved. The service has demonstrated a determination in the face of unprecedented financial and policy change which has strengthened the resolve and those qualities will be essential over the next few years. What is the role? Well managed communities promote a sense of pride and provide a better quality of life for residents. The Neighbourhood Management team have a key role to play in ensuring the Housing Service, residents and partner agencies, such as the police, social services and health, work together to promote the social, environmental and economic well-being of neighbourhoods. You will be part of a generic team responsible for providing a comprehensive, customer focussed neighbourhood management service, delivering a full range of housing management activities to a patch of approximately 350 properties. This is a varied and challenging role with many competing priorities but it's not without any reward. You will achieve great satisfaction knowing that your efforts can make a real difference to the lives of our customers. A key element of this role is to provide appropriate advice and support when needed to enable people to solve problems and cope to stay in their homes. You will do this by engaging with customers to understand their circumstances and identify the barriers that prevent them from meeting their responsibilities as a tenant. This will involve working with relevant internal and external departments as well as partner agencies to help customers engage with appropriate support so that they can sustain their tenancies. You will be required to prioritise your time to ensure that you can respond to a range of rental income and debts, tenancy issues and void property demand. You will do this by fully understanding customer's circumstances, including their financial circumstances, via face to face interviews, home visits and telephone communication. You will robustly work with customers to maximise rental income, effectively respond to reported anti-social behaviour and take appropriate action for breaches of tenancy conditions. This will include attendance at court when required. You will have the confidence and tenacity engage with customers and address challenging issues such as Anti Social Behaviour to resolution. You will be required to carry out void property inspections, managing the process from a tenant giving notice to re-letting the accommodation in a timely manner. There is a requirement to undertake home visits and occasionally work outside normal office hours. During these times you may attend residents meetings or seek contact with customers who have not responded to you during office hours. Who are we looking for? We are looking for highly motivated individuals with a passion for social housing who can demonstrate a commitment to excellent customer service coupled with a positive attitude when faced with challenging situations. You should be calm, capable and good with people, ready to listen to their issues and determined to resolve any problems. Strong communication and interpersonal skills are essential as you will need to be confident working with other agencies to deliver positive outcomes for customers. We are looking for somebody who: <ol> <li>Is customer focussed and able to consistently demonstrate high standards of customer service, and has experience of working in a challenging front line service with the ability to handle difficult and stressful situations. </li> <li>The Service is fast-paced and you will be required to deal with challenging, complex and difficult customers at times. You will need to be able to demonstrate excellent communication and coaching skills to build a positive rapport with tenants and motivate them to take responsibility in adhering to their tenancy agreement and work with the Council. </li> <li>Empathy and understanding is key to building relationships. In order to help customers when they are in a crisis situation, you will need to demonstrate excellent people skills, and the ability to communicate effectively and transparently to ensure customers understand the options available to them and the consequences of their choices. </li> <li>You must be able to demonstrate excellent literacy and numeracy skills as you will be required to record information accurately and write clear and concise letters which explain policy, legislation and decisions. The post holder will also be expected to prepare professional documents to be used in case conferences or as evidence in court. </li> <li>You will have a good understanding of housing law, social housing regulations, rental income collection and anti-social behaviour remedies. </li> <li>You will have an awareness of the welfare benefits system and debt management provisions. </li> <li>Is passionate and enthusiastic about providing effective help and advice for customers to achieve positive outcomes, and able to suggest innovative solutions to problems. </li> <li>Is able to manage their time effectively and professionally, even when competing priorities and heavy workloads challenge you personally. </li> <li>Is pro-active and highly motivated with the ability to work quickly, accurately and consistently when under pressure</li> <li>Is confident and assertive, able to ask the right questions in the right way to uncover the facts. They must be able to manage customer's expectations and have the ability to robustly challenge and say no when appropriate.</li> <li>Has good IT skills including use of Microsoft Office applications. </li></ol> Special Conditions: The post holder will be required to hold a full current driving licence and have a car available for which essential user car allowance will be paid, whilst the duties and responsibilities of the post justify it. You may be required to attend evening meetings as appropriate. There may also be an occasional need to visit customers in their homes outside normal working hours. How to apply To ensure your application matches the requirements of the role, please fully review the "job profile". This is important or you are likely not to be short listed. Please ensure you read and follow the guidance so you can demonstrate how you meet the criteria listed on the 12 points under the ''You need to' heading'' on the "job profile". PLEASE DO NOT JUST SUBMIT A CV. Email your submission to <a href="mailto:gbcrecruitment@gosport.gov.uk" target="_blank">gbcrecruitment@gosport.gov.uk</a> If you would like an informal chat about the role, please contact Roz Weaver or Denise Hudson on 02392 545665. Application Form How to Apply Closing Date: Sunday 11th January 2026 Assessment and interview Day: Tuesday 20th January 2026 All applicants will be advised once short listing has been completed after the closing date. General Data Protection Regulation (GDPR) As part of any recruitment process, Gosport Borough Council collects and processes personal data relating to job applicants. Gosport Borough Council is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations under the General Data Protection Regulations (GDPR). Completing and sending an application in for a vacancy is your consent for us to process your data for the purpose of the recruitment. Your data is not used in any other way and you can withdraw your consent at any point in the recruitment process and we will destroy or delete your information. For more detailed information on what we collect how we use, store, delete date and your rights you can access a privacy statement on the Council's website <a href="https://www.gosport.gov.uk/sections/your-council/data-protection/data-protection-privacy-notice/" target="_blank">https://www.gosport.gov.uk/sections/your-council/data-protection/data-p…</a>

Neighbourhood Housing Officer - Gosport Borough Council

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each households unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Childrens social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul> <li>Hold and prioritise your own caseload of homeless households</li> <li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li> <li>Develop a Personal Housing Plan according to the households circumstances</li> <li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li> <li>Liaise and negotiate with landlords and excluders</li> <li>Have a sound understanding of the possession proceedings process</li> <li>Provide in depth advice regarding housing options</li> <li>Represent the client at multi agency meetings including safeguarding</li> <li>Recognise safeguarding concerns and make relevant referrals</li> <li>Make referrals for emergency and temporary accommodation</li> <li>Write legally sound homeless decision letters</li> <li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li> </ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker <ul> <li>2-3 days in the office</li> <li>Works both from home and the office, depending on the task at hand.</li> <li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li> </ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul> <li>Competitive salary and benefits</li> <li>Flexible working arrangements</li> <li>Local Government Pension</li> <li>Opportunities for professional development</li> <li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li> <li>Opportunity to purchase up to an additional 10 days annual leave each year</li> <li>Dedicated in house Wellbeing Team</li> <li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150. Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Officer

Job Introduction Milton Keynes City Council operates three supported housing schemes providing 24-hour, CQC-registered domiciliary care to older tenants with dementia, complex health needs, and frailty. As part of a service transformation, we're introducing a new role that brings these three services under one experienced Registered Manager. This is a unique opportunity to lead and shape a consolidated service, ensuring consistency in operational approaches and the effective delegation of resources to deliver positive outcomes for our tenants. We're seeking an experienced and collaborative leader who can develop, motivate and inspire teams, while ensuring compliance with all regulatory requirements and promoting independence and wellbeing for those in our care. Why Join Us? This is a brilliant opportunity to shape a newly consolidated service and make a lasting impact on the lives of vulnerable residents in Milton Keynes. You'll have the freedom to shape this role and influence how we deliver services for years to come. If you would like a confidential and informal conversation pre-application, please contact Liz Luck <a href="mailto:liz.luck@milton-keynes.gov.uk" target="_blank">liz.luck@milton-keynes.gov.uk</a> or Andrea Natale <a href="mailto:andrea.natale@milton-keynes.gov.uk" target="_blank">andrea.natale@milton-keynes.gov.uk</a> This is a site-based role Interviews for this role will be held on 20 January Milton Keynes City Council is a modern and friendly place to work. Find out more about working with us here: <a href="http://www.mkcounciljobs.org.uk" target="_blank">www.mkcounciljobs.org.uk</a> Further information regarding our Supported Housing Schemes can be found here: <a href="http://www.mkcounciljobs.org.uk/supported-housing" target="_blank">www.mkcounciljobs.org.uk/supported-housing</a> Main Responsibility As Registered Manager, you will: <ul><li>Take overall responsibility for three CQC-registered supported housing services for older adults with dementia, frailty, and complex health needs.</li><li>Ensure services operate within statutory requirements and comply with CQC regulations, safeguarding protocols, and the Care Act 2014.</li><li>Lead and manage dispersed teams across multiple sites, ensuring staff are supervised, trained, and appraised to the highest standards.</li><li>Oversee resource management, budgets, and income streams, providing accurate forecasting and reporting.</li><li>Develop and implement service development plans and local action plans, driving continuous improvement through audits and reviews.</li><li>Build strong relationships with internal teams, external partners, tenants, families, and advocates to ensure person-centred care and best outcomes.</li><li>Promote tenancy sustainability and independence through effective service delivery.</li></ul>The Ideal Candidate We're looking for someone who: <ul><li>Holds (or is working towards) a Level 5 Diploma in Leadership and Management in Adult Care.</li><li>Has demonstrable experience managing CQC-registered health and social care services, ideally across multiple sites.</li><li>Possesses a thorough understanding of the Care Act 2014, safeguarding, and regulatory compliance.</li><li>Is an exceptional leader with proven ability to motivate teams and drive performance.</li><li>Has strong organisational, problem-solving, and communication skills, with the ability to manage competing priorities.</li><li>Is flexible and committed to working across services, including occasional unsociable hours as required.</li><li>Can build effective partnerships and maintain high standards of care and wellbeing for tenants.</li></ul>To be successful in this role, you'll need a full UK driving licence and access to a vehicle. If you're offered the position, we'll ask for proof of your licence and vehicle insurance, including business use cover. Unfortunately, we won't be able to confirm your appointment without these documents. If you're offered the role, we'll arrange an Enhanced DBS check as part of our pre-employment process (unless you're already registered with the DBS Update Service). Ready to make a difference? Apply now and help us deliver outstanding Adult Social Care services for the people of Milton Keynes. Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We welcome applications from individuals of all backgrounds and lived experiences. Milton Keynes City Council is committed to building an inclusive workforce that reflects the diversity of our community. We actively encourage applications from candidates who bring a range of perspectives, particularly those from underrepresented groups. We are proud to have signed up to the Social Care Workforce Race Equality Standard (SC-WRES), a continuous improvement programme designed to help social care organisations achieve anti-racist workplaces. Our commitment means we are actively working to identify and address inequalities, improve representation in leadership, and ensure fair treatment and opportunity for all colleagues in Adult Services. [skillsforcare.org.uk] We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role.

Registered Manager - Supported Housing

EQUANS are recruiting for a Resident Liaison Officer to be based in Manchester. This is a fixed term (3 years) full time contact working 39 hours per week. On offer is a competitive salary and benefits package. General Overview To deliver exemplary customer care and communication throughout the delivery of a project. To be the main point of contact between the resident, site team and relevant client stakeholders. To assist in the smooth running of contracts by delivering a consistent service across the region. To understand, implement and adhere to the company H&amp;S policies. Key Accountabilities <ul> <li> Effectively communicate with residents in line with the Resident Engagement Strategy using the agreed communication templates. </li> <li> Complete all Pre-Entry induction visits for the properties listed within the programme. </li> <li> Be aware of the Lone Worker policy and the associated Risk Register for each project. </li> <li> Identify any potential Safeguarding concerns and raise via the appropriate reporting lines. </li> <li> Prepare and maintain each week a monitor tracker for the project. </li> <li> Keep all residents fully informed regarding the programme of works regarding their home. </li> <li> Regularly visit residents to maintain communication and answer and/or resolve any issues or problems that may arise or have already arisen. </li> <li> Immediately inform the Site Manager of any issues or problems arising. </li> <li> Ensure Customer Satisfaction is captured monthly by completing the mandatory 7Day Feedback calls. </li> <li> Work closely with the Client and their representatives in ensuring good relations and information sharing is maintained. </li> <li> To be responsible for meter readings at contract and decant houses where appropriate. </li> <li> To attend site meetings or any meetings relevant to the project. </li> <li> Attend RLO team meetings. </li> <li> Community and Social Value awareness. </li> <li> To provide handover packs to residents if applicable. </li> <li> Provide support for new team members. </li> <li> Respond courteously and promptly to all customer queries and complaints. </li> <li> Respond and action all complaints in line with customer care process and accurately record all complaints on the appropriate tracker/system. </li> <li> Keep customer informed as to action taken in respect of their complaints. </li> <li> Ensure you complete all mandatory training related to your role. </li> <li> Ensure your skills and knowledge is abreast of new technologies in the industry. </li> <li> Seek out training and development opportunities for yourself and the wider team. </li> <li> Ensure implementation of all Company policies and procedures. </li> <li> Be responsible for your safety and others around you, including public protection </li> </ul>What can we offer you? On offer is a competitive salary and benefits package, which includes; <ul> <li> Pension Scheme </li> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 times annual salary </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> </ul>Who are we looking for? Key Skills <ul> <li> Excellent interpersonal and communication skills, with the ability to effectively communicate with a wide range of stakeholders, internally and externally. </li> <li> Proficient IT skills along with a good working knowledge of Microsoft Office (Word, Excel, Outlook &amp; Teams/SharePoint). </li> <li> Good administration skills with the ability to coordinate numerous tasks during the working day. </li> <li> Competent, clear and concise writer </li> <li> Strong presentation skills </li> <li> Ability to work on own initiative </li> <li> Knowledge of decarbonisation retrofit works and the associated requirements/processes </li> <li> Hold a full clean driving license with the ability to travel to various locations in the region </li> <li> Previous liaison officer experience </li> </ul>Key Attributes <ul> <li> Confident communicator able to communicate at all levels with the ability to talk to stakeholders of various educational, social and ethnic backgrounds </li> <li> Resident focused with an excellent understanding of the client need </li> <li> Reliable, confident and have a positive, can-do attitude </li> <li> Socially and community minded underlined by commercial awareness </li> <li> Be adaptable </li> <li> Be self-motivated but must be able to work as part of a wider team </li> <li> Be organised, methodical and be able to work to deadlines in a fast paced environment </li> <li> Have an in-depth overview of what is going on with the project and site team </li> </ul> Who are we? EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, EQUANS is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. EQUANS' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. EQUANS is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : 2 The Avenue, M20 2EA Didsbury United Kingdom

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis.. This role will be based in Doncaster initially. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. Hours of work are: Monday 7:30-4:00 Tuesday 7:30-4:00 Wednesday 7:30-4:00 Thursday 7:30-4:00 Friday 7:30-3:00 What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul>What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul>Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul>Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Leeds United Kingdom

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Homeless Prevention Officer to join our Homeless Prevention Team. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support In this role, you will be responsible for carrying out assessments with individuals and families who are either already homeless or who are threatened with homelessness for a variety of reasons including domestic abuse, financial struggles or those who have been served a notice requiring them to leave their private rented property. All decisions are made in accordance with the Homelessness Reduction Act 2017. You will need to be able to problem solve and seek out innovative homeless prevention solutions according to each household's unique circumstances. You will also be expected to work in partnership with key frontline partner services such as rough sleeper outreach, Registered Providers, Adults and Children's social care teams, hospital services and other community based statutory and voluntary agencies as part of a multi-agency solutions focussed homelessness prevention service Key Responsibilities: <ul><li>Hold and prioritise your own caseload of homeless households</li><li>Have an in-depth understanding of the Homelessness Reduction Act 2017 and related legislation</li><li>Develop a Personal Housing Plan according to the household's circumstances</li><li>Carry out homelessness investigations and make formal decisions within legislative frameworks</li><li>Liaise and negotiate with landlords and excluders</li><li>Have a sound understanding of the possession proceedings process</li><li>Provide in depth advice regarding housing options</li><li>Represent the client at multi agency meetings including safeguarding</li><li>Recognise safeguarding concerns and make relevant referrals</li><li>Make referrals for emergency and temporary accommodation</li><li>Write legally sound homeless decision letters</li><li>Make referrals to other agencies to support clients and to prevent or relieve their homelessness</li></ul>Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker - Remove heading <ul><li>2-3 days in the office</li><li>Works both from home and the office, depending on the task at hand.</li><li>Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration.</li></ul>About You You must be a confident and resilient person, with excellent communications skills who is able to prioritise a busy and complex case load of homeless applicants. You should have a strong background of homelessness and other housing related work e.g. advice/welfare benefits and experience working in a multi-agency environment. You should also be able to use Microsoft Office packages and a bespoke inhouse system to enable you to keep clear and accurate client records What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: <ul><li>Competitive salary and benefits</li><li>Flexible working arrangements</li><li>Local Government Pension</li><li>Opportunities for professional development</li><li>Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums</li><li>Opportunity to purchase up to an additional 10 days annual leave each year</li><li>Dedicated in house Wellbeing Team</li><li>Salary sacrifice Cycle to Work and Electric Vehicle schemes</li></ul>Further details of our excellent rewards package can be found in our Benefits booklet. How to Apply If you share our vision and valuesand are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg - Homeless Prevention Officer, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> or 01934 426150 Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

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