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Additional role requirements:<ul><li>Full driving licence</li><li>Willing to undergo a DBS check</li><li>35 hours a week - which may include Saturday mornings, as we offer a flexible service for our tenants and leaseholders, so you will also be required to be part of our out of hours rota</li></ul>&nbsp;Can you help us make homes healthier and safer for our residents?At PA Housing, we have a dedicated team within our Assets department to tackle damp, mould, and disrepair issues – and we need an experienced professional to help lead the way.Within this role you’ll take ownership of property inspections and manage works from start to finish. From diagnosing problems and specifying repairs to managing contractors and keeping residents informed, your role will be key to improving living conditions and ensuring every project is delivered to the highest standard.This isn’t your typical property maintenance role – it’s about making a real, lasting difference to our residents’ homes and lives.&nbsp;What’s in it for you….In addition to the salary, we offer a number of benefits, including:<ul><li>High street discount schemes</li><li>Health cash plans</li><li>26 days’ annual leave, increasing to 29 after three years, with the opportunity to buy more</li><li>Flexible bank holidays – take them when it suits you</li><li>Car leasing scheme</li></ul>&nbsp;What you’ll be doing……<ul><li>Managing damp, mould, and disrepair works from diagnosis through to completion, including specifying, procuring, and monitoring.</li><li>Identifying effective solutions to reduce damp and mould, such as building repairs, ventilation, and humidity control systems.</li><li>Providing residents with clear advice to help them manage and prevent damp and mould in their homes.</li><li>Administering contractor duties – reviewing Bills of Quantities, Schedules of Works, specifications, and ensuring compliance with budgets, timescales, and regulations.</li><li>Overseeing contractor performance, from pre-start inspections through to post-completion sign-off.</li><li>Keeping CRM systems updated and providing regular progress reports to management.</li><li>Certifying valuations and contractor claims within your delegated authority.</li><li>Working closely with our Resident Liaison Officer to ensure residents are kept informed and supported throughout.</li><li>Demonstrating value for money while delivering high-quality, customer-focused outcomes.</li><li>Collaborating with residents to incorporate their views into works programmes wherever practical.</li></ul> What we’re looking for:We’re looking for someone with the skills, qualifications, and mindset to deliver exceptional results. You’ll ideally bring:<ul><li>Accredited qualification with RICS or CIOB.</li><li>NEBOSH/IOSH qualification and knowledge of quality control systems.</li><li>Strong technical knowledge of domestic property maintenance.</li><li>Experience using Microsoft Project, NBS software, Keystone Planned Maintenance, and advanced MS Office skills.</li><li>At least 2 years’ experience delivering stock investment/major works in social or residential housing.</li><li>Experience managing suppliers through long-term contracts (including JCT Measured Term or similar).</li><li>Proven track record of contract administration, including variations, valuations, and final accounts.</li><li>Strong customer service skills with the ability to deliver excellent resident satisfaction.</li><li>A demonstrable history of taking projects from inception through to successful delivery.</li></ul>If specific qualifications are required, please upload them with your application to demonstrate your eligibility.

Damp & Mould & Disrepair Surveyor

<h3>About Easy Housing Association</h3>Founded in 2004, EHA became a registered charity in 2006 and a Registered Social Landlord (RSL) in 2011. We provide high-quality housing and tenancy support across the Midlands and London, helping individuals build stability, independence, and brighter futures.We are a values-led, tenant-focused organisation committed to excellence in housing management, compliance, property standards, and ethical governance. At EHA, we treat tenants, staff, and partners with integrity, fairness, and respect.<h3>We’re hiring: Chief Executive Officer (CEO)</h3>Easy Housing Association (EHA) is seeking an experienced Chief Executive Officer or senior housing executive to lead the organisation through its next phase of growth and transformation.Working closely with the Board of Directors, you will provide strategic leadership across housing management, property compliance, tenancy support, and overall operational performance. This is a pivotal role for a values-driven leader who is passionate about tenant engagement, community impact, and high-quality housing services.You’ll be responsible for:Setting and delivering EHA’s strategic vision and organisational directionEnsuring safe, compliant, and well-managed homes and servicesLeading governance, regulatory compliance, and risk managementOverseeing financial sustainability and value for moneyChampioning tenant voice, service excellence, and community wellbeingInspiring and developing teams while building strong external partnershipsThis role is ideal for someone with senior leadership experience in social housing, RSLs or charitable organisations, who is ready to make a meaningful impact.<h3>Key Responsibilities</h3>Leadership &amp; StrategyShape and implement EHA’s strategic vision in partnership with the BoardInspire a culture of accountability, integrity, and continuous improvementEnsure the organisation responds effectively to local housing needsGovernance &amp; RegulationSupport the Board in delivering strong, effective governanceEnsure compliance with RSH, Charity Commission and statutory obligationsProvide clear, timely, and transparent reportingFinance &amp; Risk ManagementOversee financial health, budget planning, and value-for-money deliveryIdentify, monitor, and mitigate organisational risksMaintain robust internal controls, audit processes, and financial governanceOperations &amp; Service DeliveryLead housing management, maintenance, and tenancy support servicesEnsure properties are safe, well-maintained and compliantChampion continuous improvement, tenant engagement and service excellencePeople &amp; CultureMotivate, develop and support staff in line with EHA valuesPromote equality, diversity, inclusion, and staff wellbeingEncourage professional development and ethical leadershipExternal RelationsAct as EHA’s public representative and advocateBuild strong relationships with regulators, local authorities, funders and partnersStrengthen EHA’s reputation in the housing sector and communities served<h3>Person Specification</h3>Essential:5+ years’ senior leadership experience in social housing, RSLs, or charitable organisationsStrong understanding of housing regulation, governance, and financial managementProven record of leading organisations through change and achieving outcomesExcellent strategic, communication, and stakeholder-management skillsCommitment to tenant-focused, ethical and professional leadershipDesirable:Experience with RSH or Charity Commission complianceKnowledge of safeguarding, health &amp; safety and regulatory frameworksExperience delivering service transformation or organisational improvementCIH qualification or commitment to CIH professional development

Easy Housing Association

Shape the future of housing services in Barnsley Are you an exceptional leader with a passion for delivering outstanding housing services and creating thriving communities? Berneslai Homes is seeking a dynamic Head of Housing Management to join our Senior Management Team and play a pivotal role in shaping the strategic direction and operational excellence of our estate services.Who are we?At Berneslai Homes we’re responsible for managing around 18,000 homes on behalf of Barnsley Council. We support tenants and work together to create thriving communities. We’re extremely proud that Barnsley Council, in partnership with Berneslai Homes, became the first local authority partnership in the UK to receive a top-tier C1 grading from the Regulator of Social Housing.About the roleAs Head of Housing Management, you’ll lead a diverse portfolio of services including housing and tenancy management, income and leaseholder services, community buildings, and specialist support initiatives. You’ll be responsible for driving transformational change, ensuring compliance with regulatory standards, and embedding a culture of prevention and early intervention across all service areas.This is a high-impact role where you will:<ul><li>Lead strategically: Develop and deliver innovative strategies aligned with our Strategic Plan.</li><li>Champion safeguarding: Act as the company’s Safeguarding Lead, ensuring the safety and wellbeing of vulnerable customers.</li><li>Drive performance: Manage a £5.8m budget and lead a team of 140 professionals to deliver exceptional services.</li><li>Influence partnerships: Represent Berneslai Homes at key strategic boards and partnerships, shaping policy and practice at local and regional levels.</li><li>Innovate for impact: Introduce new ways of working, secure external funding, and deliver initiatives that make a real difference to our tenants and communities.</li></ul>What we’re looking forWe need an inspirational leader who:<ul><li>Holds a relevant degree or equivalent professional qualification.</li><li>Has extensive knowledge of housing law, safeguarding legislation and regulatory compliance.</li><li>Brings proven experience in strategic leadership within a complex public sector environment.</li><li>Demonstrates resilience, adaptability, and a track record of delivering transformational change.</li><li>Is customer-focused, with exceptional communication and influencing skills at all levels.</li></ul>Why join us?At Berneslai Homes, we’re committed to creating safe, sustainable and vibrant communities. You’ll have the opportunity to:<ul><li>Shape services that directly improve lives.</li><li>Work with passionate colleagues in a supportive, forward-thinking organisation.</li><li>Enjoy a competitive benefit package, and opportunities for professional development.</li></ul>You can find out more about the role, the benefits of working for us and how to apply on our website.

Head of Housing Management

About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp;&nbsp;About youAre you passionate about building meaningful relationships and delivering exceptional member experiences? Join CIH as a member support officer and play a pivotal role in shaping the future of our growing membership community.&nbsp;As a membership support officer, you will be the first point of contact for our members and customers, handling enquiries via telephone and email. You will play a key role in supporting membership growth, renewals, and retention while ensuring every customer receives a positive and professional experience.&nbsp;You will:•&nbsp; &nbsp;&nbsp;Act as the first point of contact for membership enquiries by phone and email•&nbsp; &nbsp;&nbsp;Respond promptly and accurately to customer questions regarding membership•&nbsp; &nbsp;&nbsp;Promote membership benefits and encourage renewals and retention•&nbsp; &nbsp;&nbsp;Contact members regarding payments, including late payments•&nbsp; &nbsp;&nbsp;Offer concessionary rates where appropriate•&nbsp; &nbsp;&nbsp;Encourage members to pay by direct debit•&nbsp; &nbsp;&nbsp;Process membership applications and renewals•&nbsp; &nbsp;&nbsp;Maintain accurate records by updating the CIH database•&nbsp; &nbsp;&nbsp;Support activities related to the membership renewal schedule&nbsp;We’re looking for a relationship-builder with a member-first mindset, able to communicate value with clarity and enthusiasm. You will bring experience in customer service and a confident comminutor and be comfortable working in a fast-paced environment&nbsp;How to applyIf you would like an informal chat about the position, please contact Debby Grindy at <a href="mailto:debby.grindy@cih.org" target="_blank">debby.grindy@cih.org</a>&nbsp;&nbsp;For details of how to apply please visit our careers page - Careers &amp; Vacancies | Chartered Institute of Housing (CIH)&nbsp;CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;&nbsp;Closing date – 4 February 2026 noonInterviews will be held on – 16 February and 18 February 2026&nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. &nbsp;

Chartered Institute of Housing

Membership support officer (maternity cover)

The Vacancy Housing Manager Hybrid Working Arrangements - the majority of the working week will be office-based with the housing team in Histon, particularly in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with the needs of the team and service delivery being the prime consideration. Permanent/Full-Time 35 hours per week £43,559.84 per annum CHS is a charitable housing association and social enterprise helping people and communities in Cambridgeshire. Our mission is to enable people to flourish, delivering a high-quality housing management service to our 3000 rented and shared ownership homes. If you are looking for a truly rewarding role with a very supportive team, then come and join us. What You'll Do Assist the Senior Housing Manager in ensuring that a first-class housing management service is developed and delivered in partnership with our customers. Line manage a team of Housing Officers, leading and coaching them to deliver a responsive and proactive service. Work closely alongside your Housing Manager counterpart to promote a culture of continuous improvement. Be accountable for team performance including lettings, tenancy issues, communal areas, rental income and service charges. Ensure CHS proactively responds to anti-social behaviour, harassment and domestic abuse cases in a responsive and supportive manner, working positively with partner agencies. About You A minimum of two years' experience delivering and managing a housing service within a social housing environment. Chartered Institute of Housing Qualification or relevant management qualification experience desirable. In-depth knowledge of social housing law, benefits, housing policy and related social issues. Experience of line management desirable. Experience of working with and supporting customers with support needs. Confident with a strong focus on first class customer service and excellent communication and influencing skills. Able to lead the continuous improvement of our housing management service and coaching team members effectively. Experience of using housing management IT systems and Microsoft Packages and strong numerary skills. A full UK driving licence, use of a car for work purposes and business insurance. Benefits <ul> <li>Employee discount scheme (retail, leisure, gym membership and fitness equipment)</li> <li>Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)</li> <li>Employee Assistance Programme</li> <li>Cycle to work scheme (salary sacrifice)</li> <li>One day off a year to volunteer for a charity of your choice</li> <li>30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service</li> <li>Holiday purchase scheme- up to 5 days per annum (pro rata for part-time staff)</li> <li>Company sick pay</li> <li>58p per mile business mileage allowance</li> <li>Refer a friend scheme (£250)</li> <li>Contributory pension scheme, which both you and CHS contribute to</li> <li>Enhanced maternity and paternity leave</li> <li>Flexible Working Policy</li> <li>Full induction</li> <li>Comprehensive free training and development opportunities with paid time off</li> <li>Free DBS (for relevant posts)</li> <li>Free onsite/nearby parking</li> <li>Hybrid Working Policy</li> <li>Flexitime</li></ul>Please note this position is subject to a Basic DBS Disclosure As part of the recruitment and selection process candidates will be required to complete online assessments CLOSING DATE FOR APPLICATIONS: midnight Sunday 8 February 2026 INTERVIEWS: Tuesday 24 February 2026 If you would like an informal discussion about the post, please contact Charlotte Daleworth, Senior Housing Manager on 01223 713566, or via email to <a href="mailto:helen.tonks@chsgroup.org.uk" target="_blank">helen.tonks@chsgroup.org.uk</a> About Us Founded in 1927, Cambridge Housing Society (CHS) is an independent housing association with over 3,000 homes in Cambridge and Cambridgeshire. We are one of only two independent housing associations working just in Cambridgeshire and we are the only one to offer a blend of affordable rented homes, specialist supported housing and a range of community support services. Our Purpose We are here to enable people to flourish, by providing security and creating opportunities through the delivery of high-quality Cambridgeshire based homes with support. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days Vision &amp; Values 'CHS will be a trusted local provider of long term, affordable, secure housing. We listen to our tenants and customers and provide support where needed. We will be entrepreneurial with a social purpose, developing local partnerships and looking for new opportunities to support communities in Cambridgeshire.' Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>Our Values are: <ul> <li>Caring</li> <li>Openness</li> <li>Trust</li></ul>The way we work - 'the CHS way' <ul> <li>Flexible</li> <li>Creative</li> <li>Respectful</li> <li>Working in partnership</li> <li>Focused on the social objective</li></ul>Benefits Employee discount scheme Holiday purchase scheme Company sick pay Comprehensive free training &amp; development Doctor Care Anywhere Contributory pension scheme Business mileage allowance Employee Assistance Programme

Housing Manager

Job Introduction Ending Homelessness Accelerator Programme Want to take a leading role in accelerating efforts to end homelessness in London? In the last 15 months, London Councils has been working with the Greater London Authority (GLA), London Boroughs and partners, to develop a new programme to accelerate efforts to end homelessness in London.The London Ending Homelessness Accelerator programme is now in mobilisation phase and we are looking to recruit to a highly motivated and talented cross-organisation delivery team, that will take forward implementation. Main Responsibilities The postholder will play a pivotal role in supporting the implementation and delivery of the London Ending Homelessness Accelerator Programme working collaboratively with the Greater London Authority (GLA), London Housing Directors' Group, local authorities, and a range of key partners. They will drive the development of effective sub-regional structures, partnerships, and delivery models to strengthen collaboration, improve data use, and embed sustainable approaches to preventing homelessness.They will play a key role in aligning local and regional priorities, enabling joint commissioning, and building the capacity needed for long-term system change. Through strategic leadership, coordination, and relationship management, they will help ensure that London's collective efforts deliver greater impact, efficiency, and value for money in tackling homelessness and rough sleeping across the capital. This is a politically restricted post, under Section 2 of the Local Government and Housing Act 1989. The Ideal Candidate You will have an excellent knowledge and understanding of the strategic housing and homelessness landscape in London.With experience of working at a senior level in or with homelessness, health or social care services, and a firm appreciation of good practice, you will have the ability to build collaboration between organisations and individuals, and to engage stakeholders to deliver the programme. A strong communicator and highly skilled in stakeholder engagement, you will have the ability to design and establish robust multi-agency governance structures.You will be a strong team player, excited by the opportunity to join a cross-organisational team to deliver a transformational programme. Read about the job activities in more detail in the Job Description and Person Specification documents attached. Our Recruitment Approach Recruitment to this post is being co-ordinated by London Councils - for further information and to make an application, please follow this link All applications will be processed using an anonymised sifting method.This means that personal identifying details will be removed to ensure fair and unbiased shortlisting of applications. The panel sees only the anonymised generated CV that Tribepad builds from the Education and Employment History sections of the application form. Uploading a personal CV is optional and only helps auto-populate these sections - it does not replace completing them. Please ensure these sections are fully completed. If they're left blank, key information won't appear in the anonymised pack and fair review becomes harder. Your full details and original CV are not shared with the panel until after the shortlist is agreed and you are invited to interview . We are committed to equal opportunities and encourage applications from all backgrounds. Reasonable adjustments will be made to support candidates during the recruitment process. Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> Job Description - Sub-Regional Implementation Lead </li> <li> Person Specification - Sub-Regional Implementation Lead </li> </ul>

London Ending Homelessness Sub-Regional Implementation Lead

Jr-Mid Community ManagerManchester, hybrid DEPT® is a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, our 4,000+ specialists deliver growth invention services across Brand &amp; Media, Experience, Commerce, CRM, and Technology &amp; Data. We're 50|50 tech and marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay, and OpenAI. We have been certified B Corp and Climate Neutral since 2021. This position sits in our Marketing &amp; Technology service. We combine data, technology, creative and paid media to crack brands' business problems &amp; drive revenue through a variety of digital marketing solutions like social, influencer, TTL ad campaigns, augmented reality, AI and innovation. Our clients include eBay, easyJet, Just Eat Takeaway and Pepsico. JOB PURPOSE If you are looking for an exciting new role creating world class community management/engagement for a brilliant automotive brand then we want to hear from you. We're seeking a culture-obsessed social media / community manager to develop highly engaged communities for one of the world's biggest and most exciting brands that is driving culture forward. You'll be experienced working on major brands, managing multiple social media platforms with excellent communication and copywriting skills, a strategic eye for reporting, and a creative flair informing or coming up with ideas for your client. You'll be comfortable to communicate with the client directly if needed and supported by your wider team, and be proactive in uncovering opportunities to drive community engagement forward in new and exciting ways. Balancing scheduling, posting, engaging with the community, gathering social insights and identifying the latest trends and platform updates will be second nature to you (and fun!). It goes without saying that you'll know the latest social trends, memes, viral sounds and breaking news before anyone else does - and be able to bring them to a weekly newsroom. Identifying 'reactive' opportunities for your brands, and placing it at the heart of social culture will be part of your repertoire. Please note that this role is based on a shift pattern with regular weekend work alongside another member of the same community management team sharing the shifts. WHAT YOU'LL DO: <ul><li>Daily monitoring and community engagement across key social media platforms for a roster of key clients</li><li>Creating assets in app, and having expert knowledge of the latest trends and platform updates</li><li>Proactively finding new opportunities to drive community engagement forward</li><li>Responsible for the scheduling and community engagement of social channels such as TikTok, Threads, Instagram, Pinterest, Facebook, YouTube and beyond</li><li>Bringing social trends, insights and platform updates to the wider team through a weekly newsroom and proactively where appropriate</li><li>Brand guardian of your client's TOV and look and feel </li><li>Completing work to a deadline, often with fast turnaround times</li><li>Be aware of, and respond to current platform updates, media trends and pop culture</li><li>Use your experience and ideas to contribute to the development of our creative process</li><li>Contribute to our creative process by sharing your ideas and experience</li><li>Working in a shift pattern including regular weekend work.</li></ul>WHAT YOU BRING: <ul><li>Relevant experience in a social media manager / community management role within a creative and fast paced environment</li><li>Community management experience for a large, global brand across multiple platforms</li><li>Expert knowledge of scheduling and social media platforms </li><li>Finger on the pulse for trends (social, cultural, gaming, music) </li><li>Brilliant, creative writer </li><li>Excellent written and verbal communication skills </li><li>Strong presentation skills </li><li>Ability to react quickly within a fast-paced environment </li><li>Ability to remain focused under pressure and work under tight deadlines </li><li>Works well within a team and with clients</li></ul>WE OFFER: <ul><li>A flexible, hybrid working policy (2 days from the office, depending on location).</li><li>An excellent salary based on experience and equal pay policies.</li><li>Pension, free private healthcare, mental health support, and company sick pay scheme.</li><li>26 days paid holiday (plus UK Bank Holidays).</li><li>Help getting you to work with a season ticket loan and cycle to work scheme.</li><li>Enhanced family friendly policies to support new parents.</li><li>Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.</li><li>Inspirational Talks, bringing the outside in with regular guest speakers and events.</li><li>Learning and Development, supporting your growth with continuous opportunities to learn and advance.</li><li>Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®.</li><li>A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.</li><li>Awesome clients. Whether big or small, local or global - at DEPT® you'll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!</li><li>The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.</li><li>Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.</li></ul>WHY DEPT®? We are a Growth Invention company built to help the world's most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. DIVERSITY, EQUITY &amp; INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Community Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Chestnut Court, Bridlington. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £18,798 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Accommodation Assistant Location: Piperdam Leisure Resort, Dundee, DD2 5LP Nr Birkhill Due to location please consider your travel to work, we are situated 10-15 minutes outside of Dundee through Birkhill. Regular buses run most hours from Dundee to Piperdam. Hours: Variable - some evenings &amp; weekends required Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul> <li>changing beds </li> <li>vacuuming, dusting and cleaning bedrooms and living spaces </li> <li>cleaning and restocking bathrooms and kitchens </li> </ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul> <li>Be comfortable working to deadlines as part of a busy team </li> <li>Care about the smallest detail and demonstrate the highest of standards </li> <li>Have a friendly and helpful attitude </li> </ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul> <li>Discounts on Away Resorts Holidays </li> <li>On Park Discounts </li> <li>Awards and Recognition </li> </ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a> . Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Assistant

Job Description Proposed Interview Date: Monday 16 and Tuesday 17 February 2026 (subject to change) Closing Date: Wednesday 4 February 2026 Contract Type: Permanent or Temporary Salary: FC6 £30,691.29 - £33,732.26 Working Pattern: 18, 22 or 36 Hours per week Location: Dunfermline - 1 x Full time Permanent and 1 x Part Time Permanent (18 hours) Kirkcaldy - 1 x Part Time Permanent (22 hours) Methil - 1 Full Time Temporary (Until end September 2026) Other positions may also become available. Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a>. Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife, and we work with many different organisations, including tenant's groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements, which also includes supporting local Tenants and Residents groups. This may require attendance at evening meetings. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: <ul><li>We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants.</li></ul><ul><li>You will have experience of partnership working when managing tenancies.</li></ul><ul><li>You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy.</li></ul><ul><li>You will need good time management, communications and organisational skills. You will also possess IT Skills.</li></ul><ul><li>You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the SVQ4 in Housing and Homepoint 2 qualifications.</li></ul>Further Information <ul><li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li></ul><ul><li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li></ul><ul><li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li></ul><ul><li>Directorate Information - Council Department information</li></ul><ul><li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.</li></ul><ul><li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>For further information please contact: Euan Hannah at <a href="mailto:Euan.Hannah@fife.gov.uk" target="_blank">Euan.Hannah@fife.gov.uk</a>

Housing Management Officer

Join Eliot - A Place to Belong, Grow, and Inspire Change At Eliot, your work has purpose. You'll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth. Benefits at Eliot We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include: <ul><li>Generous Paid Time Off - Vacation, sick time, and paid holidays</li><li>Comprehensive Benefits - Medical, dental, and vision plans</li><li>Retirement Savings - 401(k) with employer match</li><li>Wellness &amp; Family Support - Discounted fitness services and access to trusted childcare resources</li><li>Financial Security - 100% company-paid life and accidental death insurance</li><li>Professional Growth - Ongoing training, career advancement programs, tuition reimbursement, and leadership development</li></ul>Eliot's Homeless Services Division is seeking a dedicated Team Lead to join our PATH (Project for Assistance in Transition from Homelessness) Team which offers a wide range of services, including outreach, case management, mental health treatment, housing assistance, and referrals to other resources for adults with serious mental illness, including those with co-occurring substance use disorders. The ideal candidate will have prior experience working in the community while leading a team in addition to demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices. Responsibilities: <ul><li>Perform outreach and engagement activities to identify homeless individuals with mental health and co-occurring substance use needs that are living in public places, drop in centers, meal sites and shelters.</li><li>Provide overall clinical supervision, guidance and oversight of service delivery of the team supporting developing interventions and supervision of team members.</li><li>Provide direct supervision to all staff both in the office and in the field. Teach and model clinical interventions, strength based strategies and ensure services are culturally competent.</li><li>Provide clinical services such as crisis intervention and counseling, as well as concrete services such as providing warm clothing, blankets, and food to reduce risk of harm on the streets.</li><li>Maintain a thorough, current knowledge of local public and private resources including housing, residential programs, and other community organizations. Maintain positive working relationships with representatives of these organizations.</li><li>Provide consultation and training on topics related to mental health and co-occurring disorders for shelter staff, community service providers and other community linkages as needed.</li></ul>Qualifications: <ul><li>Requires a MSW, Masters of Mental Health Counseling, LCSW, LICSW, LMHC, or clinical masters in related field.</li><li>At least two years of experience in the field.</li><li>Demonstrated knowledge of consumer recovery, homelessness, homeless services systems, pathways to housing, dual diagnosis and evidence based practices. </li><li>Must possess good leadership skills and the ability to provide clinical guidance and support to employees.</li><li>Experience supporting relationships with persons with severe and persistent mental illnesses and respecting their preferences for treatment. </li><li>Must have a valid Massachusetts drivers license to provide flexible community based services</li></ul>Schedule: Monday-Friday, 9am-5pm Annual Salary $65,000-$75,000 USD At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization. Apply today and make a difference.

PATH Clinical Team Leader - Homeless Services

A Great Time To Be A Part Of Our Estate Transformation Wakefield Council is on an exciting journey, driving forward an ambitious Estate Strategy that prioritisessustainability, innovation, and efficiency. With nearly 1,700 properties in our portfolio and major projects alreadyin progress, this is the perfect time to make an impact in a leadership role. About The Role We are looking for an experienced and professional individual with proven leadership skills that can create and develop a customer focussed high performing team. As Head of Strategic Asset Management, you will play a key role in the leadership of Property Business Partnering including Programme and Project Management, Insight and Performance and Administrative Support teams. The role will develop the councils estate strategy and underpin asset management plans with specific responsibility for delivering capital projects, programmes of asset replacements and energy strategy. You and the team will be responsible for working closely with services across the Council to translate service needs into business cases, providing technical assurance to the Council's Capital Programme which drives a sustainable, innovative and efficient programme of delivery. The role will also be instrumental in leading the proactive and consistent monitoring and review of the performance of 3rd party contractors across the entire property service, producing all relevant data to support the challenge of performance and underpin effective contract management. What We Are Looking For <ul> <li> Strong leadership and stakeholder management skills with the ability to influence senior decision makers. </li> <li> Demonstrable experience in handling large, complex, or high-risk projects and programmes of capital works. </li> <li> Extensive experience of commissioning and managing consultants and technical advisers in delivering real estate programmes. </li> <li> Experience in contract and financial management ensuring compliance and best value. </li> <li> Technical knowledge of building regulations, procurement processes and sustainability initiatives. </li> </ul> Is This Role For You? If you are a driven, knowledgeable, and experienced property professional ready to lead a high-impact team and contribute to the success of Wakefield Council, we'd love to hear from you. For information regarding the role, please contact Jane Brown, Service Director Property, Facilities and Health and Safety - email: <a href="mailto:jabrown@wakefield.gov.uk" target="_blank">jabrown@wakefield.gov.uk</a>

Head of Strategic Asset Management

Learning and Development Advisor 26 Hours per week until 4 th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services.

Learning and Development Advisor

Learning and Development Advisor 26 Hours per week until 4th March 2026 and then Full time Fixed Term Contract until 12th June 2026 £34,105 - pro rata Are you passionate about empowering people to grow, learn, and thrive in their careers? Do you enjoy creating positive learning experiences, working with others, and making sure everything runs seamlessly? We're looking for a proactive and enthusiastic Learning and Development Advisor to join our friendly HR team. This is an exciting opportunity to support colleagues' development, build strong relationships with training providers, maintain our training compliance, and contribute to key internal events such as our Staff Conference. In this role, you'll help create a learning environment where people feel supported, included, and confident in their development. What you will be doing: <ul><li>Ensuring our training programme runs smoothly, efficiently, and meets organisational needs.</li><li>Collaborate with external training providers to source and deliver high quality learning opportunities.</li><li>Tracking and reporting on training compliance.</li><li>Supporting the planning and delivery of internal events that bring teams together.</li></ul>We are looking for someone who: <ul><li>Has strong organisational skills and can manage multiple priorities effectively.</li><li>Communicates clearly and builds positive working relationships at all levels.</li><li>Can work independently, use their initiative, and take ownership of their work.</li><li>Is confident using Microsoft Office, especially Excel.</li><li>Can analyse data and prepare clear, accurate compliance reports.</li><li>Collaborates well with others and contributes to a compassionate, inclusive and respectful team culture.</li></ul>What We Offer: <ul><li>Professional Growth: Opportunities for training and development to enhance your skills.</li><li>Annual leave: 33 days including Bank Holidays (Pro Rata)</li><li>Competitive Salary: £34,105 per annum for a 35-hour week.</li><li>Monthly Attendance Bonus</li><li>Flexible working: Hybrid working</li><li>Workplace Pension Scheme: And life assurance cover of three times your annual salary.</li><li>Discounts and Savings: High street retailers, gyms, restaurants, and cinemas.</li><li>Employee Support: Health &amp; wellbeing services.</li><li>Free On-site Gym Access</li></ul>Apply Now! If you are ready to take on this challenging and rewarding role, we would love to hear from you. Join us in our mission to build new homes and provide excellent housing and support services. Salary range <ul><li>£34,105 per year</li></ul>

Are you a Building Surveyor with fire remediation expertise looking to make a meaningful impact? Join our Estates Services Team at the University of Oxford and help safeguard one of the world's most iconic and diverse estates. Location: The Malthouse, Tidmarsh Lane, Oxford, OX1 1NQ Salary: Grade 8: £49,119 - £58,265 per annum Contract: Full-time, Permanent This is a re-advertisement and previous applicants need not apply. About Us Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations. Apply now to become part of our extraordinary legacy. The Estates Services Compliance Team plays a critical role in managing the safety, integrity, and sustainability of over 300 buildings across Oxford's operational, residential, and graduate accommodation estate. Working collaboratively with colleagues in Building Services, Facilities Management, Sustainability, Space Management and more, we ensure that our built environment remains safe, resilient, and fit for the future What We Offer Working at the University of Oxford offers several exclusive benefits, such as: <ul> <li>38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.</li> <li>One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.</li> <li>A commitment to hybrid and flexible working to suit your lifestyle.</li> <li>An excellent contributory pension scheme.</li> <li>Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.</li> <li>Access to a vibrant community through our social, cultural, and sports clubs.</li> </ul>About the Role As our Compliance Surveyor, you will play a pivotal role in ensuring the safety, resilience, and regulatory compliance of our property portfolios in the UK. Working across a diverse range of research, teaching, residential, and heritage buildings, you will lead on the delivery of fire safety, asbestos, environmental and health-and-safety-related projects that directly protect staff, students, and visitors. This is an exciting opportunity for a highly skilled professional who thrives on solving complex building challenges, working autonomously, and making decisions that influence the safety and long-term condition of an internationally important estate. About You <ul> <li>Chartered membership of a relevant construction-related organisation (RICS or CIOB), with extensive experience in project and contractor management</li> <li>Strong knowledge of building regulations, the Building Safety Act 2022 and CDM Regulations (2015)</li> <li>Demonstrable expertise in active and passive fire systems, fire safety legislation, and fire engineering principles</li> <li>Experience delivering complex reactive building fabric repairs in large or modern commercial buildings</li> <li>Excellent organisational skills, with the ability to manage a high-volume workload, prioritise effectively, and communicate clearly with diverse stakeholder</li> </ul>Sponsorship and Right to Work This role meets the criteria for sponsorship under the Skilled Worker visa. The University will meet the cost of the Skilled Worker visa and NHS surcharge for applicants that require a visa. Please state in your application if you require sponsorship. Application Process To apply, please upload: <ul> <li>A covering letter/supporting statement</li> <li>Your CV</li> <li>The details of two referees</li> </ul>The closing date for applications is 12 noon on Friday 13 February 2026. Contact Person : Adedeji Akinsanya Vacancy ID : 184509 Contact Phone : Closing Date &amp; Time : 13-Feb-2026 12:00 Pay Scale : STANDARD GRADE 8 Contact Email : <a href="mailto:adedeji.akinsanya@admin.ox.ac.uk" target="_blank">adedeji.akinsanya@admin.ox.ac.uk</a> Salary (£) : 49,119 - 58,265 per annum

Compliance Surveyor

<ul><li>Housing_Officer_1985_-_Job_Description_and_Person_Specification</li></ul>Please apply online via the link provided. Closing date: Sunday 22 February 2026 Interview date: Tuesday 3 and Wednesday 4 March 2026 Starting Salary: £39,152 per annum - subject to satisfactory performance, you will receive an increment on 1 April each year until the top point of the pay scale for the role is reached. Please apply online via Winchester City Council's website. The Role: This is an exciting role within Winchester City Council's Landlord Services team. We are looking for an experienced, knowledgeable and enthusiastic individual to play a key role in delivering a customer focussed, high quality housing management service within our housing portfolio of 5000 general needs and sheltered housing properties. In this role, you will be one of 6 Housing Officers responsible for delivering housing management services to our customers within a designated patch in the Winchester district. This includes supporting customers signing up for their new tenancies, managing tenancy changes and enforcement, managing complex tenancy cases and cases of nuisance and anti-social behaviour, preparing and serving legal paperwork, representing the Council at Court, making appropriate referrals to tenancy support and sustainment and providing assistance with rent arrears and estate management when required. You will have a strong housing management background, evidenced ability to understand and meet customer needs whilst managing difficult conversations to ensure service providers are held to account for the services they provide to the vulnerable customers and communities we serve. What You'll Need to Succeed: It is essential that you have experience of working in housing management and can evidence your knowledge and understanding of housing law and regulatory obligations. The role of the Housing Officer will: <ul><li>Be the point of contact for customers on the patch, ensuring they receive timely advice, guidance and support to manage their homes and sustain their tenancies.</li><li>Provide effective management of secure and introductory tenancies for general needs and sheltered units in liaison with other Housing Officer teams (Income, Neighbourhoods Services, Tenancy Sustainment, Sheltered and Extra Care) and other Housing sections (Property Services, Rents, Allocations, Housing Options).</li><li>Carry out sign-ups and home visits for new tenants and mutual exchanges ensuring that all rights and responsibilities of the tenancy agreement are explained and understood. </li><li>Effectively manage requests for tenancy changes such as successions, assignments and joint to soles.</li><li>Provide assistance to tenants wishing to downsize or mutually exchange their tenancy. Oversee the process from receipt of application, liaising with both the tenants and other landlords, through to the sign up.</li><li>Ensure tenancies are conducted in a satisfactory manner and undertake tenancy visits to properties to ensure compliance with tenancy conditions.</li><li>Assist with collection of tenant information for tenant records, profiling, reviewing and determining housing services.</li><li>Ensure both the Council and tenants fulfil their obligations as set out in the Housing Acts, ASB Crime &amp; Policing Act and the tenancy agreement. </li><li>Pro-active management of all nuisance and anti-social behaviour (ASB) cases including neighbour nuisance, harassment, hate crime, domestic abuse, violence and illegal or immoral activity ensuring speedy resolution of issues using appropriate remedies in line with departmental policies and procedures.</li><li>Carry out risk assessments and manage complaints of ASB from inception through to case closure, ensuring all stages of case management are accurately recorded on the Orchard Housing System. Where escalation is required, work proactively with the ASB Officer to enable timely case reviews, handover and escalation.</li><li>Understand working practices of other organisations, for example Premises Closures and Community Protection Notices, and work alongside the ASB Officer in partnership with the Police to gather evidence to take appropriate action in such cases. </li><li>To maintain up to date knowledge of current relevant legislation (civil and criminal) and best practice in relation to anti-social behaviour and tenancy breaches. </li><li>Carry out interviews and prepare with accuracy notices, statements and other paperwork required for Court hearings, attending Court as necessary and giving evidence in support of possession proceeding when required. </li><li>Ensure that tenants who have difficulties sustaining their tenancies and/or paying their rent are offered appropriate advice, support and assistance. </li><li>Work closely with housing colleagues, the CAB, Social Services, Health and other specialist agencies to support vulnerable tenants to sustain their tenancies.</li><li>Proactively promote, facilitate and support tenant involvement.</li><li>Undertake a landlord liaison role with tenant groups, events and meetings providing information on all aspects of housing management services when required.</li></ul>Qualification requirements for the role: <ul><li>Professional Diploma in Housing or equivalent through relevant training/experience.</li><li>Current full Driving Licence.</li></ul>We offer an excellent package of benefits including: <ul><li>Hybrid-working (50% in the office, 50% at home - after first 3 weeks in office) </li><li>Employer paid health cash plan </li><li>Salary sacrifice scheme for cars and bikes </li><li>26 days annual leave per year rising to 33 days - dependent on length of service </li><li>13 days additional flexi leave per year (subject to operational requirements) </li><li>Option to buy up to 5 days additional annual leave </li><li>Free parking (during work hours) at any Winchester Park and Ride </li><li>Membership to the Local Government Pension Scheme </li><li>Discounts at a range of major high street brands and the two leisure centres in the district </li><li>Season Ticket loans </li><li>Excellent working environment </li><li>Support for continuous professional development </li></ul>If you are keen to make a difference in our communities, we would love to hear from you. Apply today to be part of a team making a difference to our customers every day. For an informal conversation about the role, please contact Jo Elliott, Area Housing Manager (Neighbourhood and Community) via email at <a href="mailto:jelliott@winchester.go.uk" target="_blank">jelliott@winchester.go.uk</a> or Sarah Turpitt, Area Housing Manager (Sheltered and Extra Care) via email at <a href="mailto:sturpitt@winchester.gov.uk" target="_blank">sturpitt@winchester.gov.uk</a>. Salary range <ul><li>£39,152 - £44,075 per year</li></ul>

Housing Officer 1985

Job Description About the Role We have an opportunity for an Estate Assistant to join our team on a permanent, full-time basis covering our sites in Stockport and the surrounding area. You will provide a high-quality grounds maintenance, gardening and cleaning service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external spaces well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul><li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub, and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Able to demonstrate Guinness Behaviours.</li><li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE.</li><li>Full UK driving license.</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

Job Details Team Manager - Resident Engagement Grade 10 | £42,839 - £46,142 37 Hours Weekly Make a difference by putting residents at the heart of everything we do Dudley Council is committed to being a community-focused, collaborative and sustainable council that delivers services shaped by the voices of our residents. We are looking for an experienced and motivated Team Manager - Resident Engagement to lead and champion meaningful tenant and resident involvement across our Housing &amp; Assets services. This is a high-impact leadership role where you will ensure residents influence decision-making at every level and that engagement leads to real, measurable service improvements. About the role As Team Manager - Resident Engagement, you will: <ul><li>Lead and embed a council-wide approach to resident engagement, co-design, consultation and scrutiny</li><li>Develop and deliver Dudley's Resident Engagement Strategy, ensuring compliance with regulatory standards, in particular the Transparency, Influence &amp; Accountability Standard</li><li>Build strong, trusted relationships with residents, elected members, colleagues and partners</li><li>Champion innovative and inclusive engagement methods, reaching seldom-heard communities</li><li>Ensure the resident voice influences policy, service design and operational decision-making</li><li>Provide leadership, performance management and support to the Resident Engagement Team</li><li>Monitor engagement KPIs, tenant satisfaction measures (TSMs) and feedback trends to drive continuous improvement</li></ul>You will play a key role in strengthening governance, accountability and resident trust across housing services. About you We are looking for someone who brings: <ul><li>Extensive experience in resident engagement, scrutiny or co-design within social housing or a similarly regulated environment</li><li>Experience of developing and delivering a Resident Engagement Strategy</li><li>Strong knowledge of regulatory requirements, including the Transparency, Influence &amp; Accountability Standard</li><li>A proven track record of managing and motivating teams, budgets and performance</li><li>Excellent relationship-building skills with residents, members and partners</li><li>The ability to lead with integrity, working in line with public-sector values and the Nolan Principles</li><li>Experience of working with tenant panels, scrutiny groups, TRAs or customer assurance boards</li></ul>A CIH Level 5 qualification (or willingness to work towards it) is essential. Additional information <ul><li>This post is politically restricted</li><li>Appointment is subject to DBS checks</li><li>A valid driving licence, business use car insurance and MOT (where applicable) are required</li></ul>Apply now If you are passionate about resident voice, governance and service improvement - and want to lead change in a dynamic public-sector environment - we would love to hear from you. Please contact <a href="mailto:yvonne.steele@dudley.gov.uk" target="_blank">yvonne.steele@dudley.gov.uk</a> if you require any further information So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Job Description - Team Manager Resident Engagement Jan 26.docx Employee Benefits List.pdf

Team Manager - Tenant Engagement Team

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Manager. This is a permanent job, working 37 hours per week, Monday to Friday (work pattern to be agreed with the successful candidate). This role is working from our office in Melton, near Woodbridge. The role comes with Agile Working and Flexible Working will be considered. This will this role will manage the lettings stream of housing management and will be managing a field based team of officers. As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. You'll be the subject matter expert for my service area ensuring the function meets all regulatory and legislative requirements. Taking a coaching approach to empower your team to deliver an outstanding housing management service to our tenants. You'll support the team to resolve complex enquiries whilst encouraging them to be autonomous and be confident in their decision making, driven by doing the right thing for our customers and our business. You'll support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for tenants to rent their homes whilst ensuring we are compliant with the law, legislation, and Flagship's policies and procedures. Applications are welcomed for the role of Housing Manager from those with previous experience of leading and developing a team, ensuring they have the skills, knowledge, and resources to carry out their roles. You'll need extensive housing management experience, preferably in social housing. To be able to demonstrable experience of continuous improvement , shaping the future direction of the team and wider business. With the ability to analyse and interpret data to understand and improve performance. Educated to GCSE standard or equivalent. You will also need a full UK Driving Licence. The ideal candidate will also have a CIH 4 - Housing Qualification or be willing to study towards it. In return for your hard work, we offer a competitive salary of £46,297.19 per annum and you can check our benefits package by clicking here. Please see the attached The Housing Manager The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Application close date: 5th February 2026 (midnight) Interview Date: 10th February - Hosted in Bury St Edmunds Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Housing Department Newtide Homes Locations Riduna Park, Melton Remote status Hybrid Yearly salary £46,297.19

The Vacancy House Manager - Retirement Living Location: Keatley Place estate in Moreton-in-Marsh, Gloucestershire Hours: 25 hours per week (Monday to Friday, all year round) Salary: £18,798.00 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Keatley Place, Moreton-in-Marsh, Gloucestershire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GP1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Housing Assistants x 3 posts. Ealing Council has an exciting opportunity to work in one of our four Housing Hubs as a Housing Assistant. We are committed to delivering high-quality, resident-focused housing services that support wellbeing, independence, and strong communities. Join Ealing Council's Housing Team as a Housing Assistant, providing essential support to residents and helping deliver excellent housing services. The Housing Assistant will be required to work in any of the housing hubs across the borough. To Work from the office at least 3 days per week in line with service delivery requirements. The Housing Assistant role: As a Housing Assistant you will be the first point of contact for enquiries, assist with tenancy and housing administration, and contribute to a smooth, customer-focused service. As the Housing Assistant you will: <ul><li>Help to deliver a high-quality administrative support to the housing service, including managing records, processing documentation, and supporting service delivery. </li><li>Work collaboratively with colleagues, other departments, and external partners to ensure smooth and effective housing services. </li><li>Be the first point of contact for housing services, delivering a professional, courteous, and customer-focused experience which includes reception, telephone calls, and email mailboxes. </li><li>Have the ability to prioritise and manage workload independently to meet service targets and statutory deadlines.</li><li>Monitor the mutual exchange portal and process applications in accordance with the 42-day statutory timescale, ensuring all steps are progressed promptly and accurately within procedural requirements.</li><li>Work as part of a team to meet the targets set in the service plan.</li></ul>Our ideal Housing Assistant will have the below skills and experience: <ul><li> Ability to deliver customer-focused services in a professional and courteous manner, across a range of communication channels including face-to-face, telephone, and email. </li><li>Ability to respond to enquiries by providing accurate advice and information and resolving issues at the first point of contact where possible. </li><li>Strong administrative skills, including experience managing records, digital filing systems, and processing documentation accurately.</li><li>Competent in using ICT systems, including Microsoft Word and Excel, for tasks such as producing documents, data entry, mail-merge and basic data analysis. </li><li>Ability to prioritise and manage workload independently to meet service targets and statutory deadlines, such as those for mutual exchanges and subject access requests. </li><li>Good written and verbal communication skills, including the ability to draft clear letters and emails, and to compile simple reports. </li><li>Able to work collaboratively in a team environment, sharing information, supporting colleagues, and contributing to service goals. </li><li>Ability to liaise effectively with internal teams and external partners to support joined-up service delivery.</li><li>Demonstrates initiative and responsibility in managing tasks. </li><li>Ability to manage and update customer records accurately using housing systems or databases.</li></ul>This role is deemed customer facing and as such you must have a command of spoken English which is sufficient to enable you to effectively perform the role. This requirement relates to Part 7 of the Immigration Act 2016. This role is subject to Ealing Council's enhanced vetting process. You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Closing date: Thursday 05 February 2026. Documents:<ul><li>HA RP.pdf</li></ul>Salary range <ul><li>£35,520 - £36,585 per year</li></ul>

Housing Assistant

Full Time / 37 Per Week / Permanent and Fixed Term for up to 12 months Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll liaise with clients either face-to-face, over the telephone or conduct home visits. You will have to regularly navigate sensitive situations. You'll have a large and complex allocated caseload, where you'll undertake assessments on customers' support needs, especially regarding housing, employment, and financial needs. With the primary aim to prevent homelessness, you'll assist clients to either retain their present accommodation or find suitable alternative housing. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best housing solutions with understanding and care. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Ideally, you'll have worked with homeless people or worked in a similar field, undertaking assessments with people facing difficult and complex situations, and providing support in their time of need. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. We will consider this vacancy on a secondment basis for Leicester City Council employees. If you wish to apply for this post on a secondment basis then please make your line manager aware before applying. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a>

Homelessness Prevention Officer

Salary £29,740 to £36,446 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance. Closing Date Friday 06 February 2026 Interview Date To be confirmed Reference REG274325X1 The Community Engagement team empower students living in Nottingham by delivering impactful educational campaigns that support the development of essential life skills alongside academic success. We act as a vital link between students and the wider community, addressing concerns, managing student conduct, and ensuring student welfare in off-campus residences. As a Community Engagement Officer, you'll play a pivotal role in delivering a high-quality service to students, community stakeholders, and the public. You'll be instrumental in supporting our team's mission to create a positive and thriving student community. The role will include responding to, investigating and resolving issues, concerns or incidents involving conflict or difficulties in communal living, assisting in the administration of student behaviour management and mediation caseloads, and facilitating the provision of ongoing support. A key part of the role involves completing reports and updating departmental records and databases following interactions with residents. You will required to take an active role in overseeing and assisting with the delivery of our citizenship education programme through active promotion of campaigns and initiatives in the community. This means working outside of University sites and off campus visiting areas where students live in neighbourhoods across Nottingham. The role will require you to be flexible and adaptable, sometimes at short notice. You will be a team player as the role requires you to work collaboratively with a range of internal and external stakeholders relating to a range of social responsibility related topics. You will be effective at problem solving, have excellent written and verbal communication skills and be positive, approachable and proactive. Due to the frequency that the role holder will drive between sites and off campus it is desirable that a full, current driving licence is held to drive a University fleet vehicle. Further information on the experience and qualifications required for this post can be found on the attached Role profile. This role is available on a permanent basis. Hours of work are full-time (36.25 hours per week), worked 5 days out of 7 to be arranged mainly Monday to Friday. Informal enquiries may be addressed to Brydie Adams, email <a href="mailto:Brydie.adams@nottingham.ac.uk" target="_blank">Brydie.adams@nottingham.ac.uk</a> . Please note that applications sent directly to this email address will not be accepted.

Community Engagement Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for Drug &amp; Alcohol Workers to join our busy and vibrant East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 per annum dependent on experience, pro rata for part time hours Contract Type: Permanent * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive £250 in vouchers if candidate is successful</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Manjit Malhi | <a href="mailto:manjit.malhi@cgl.org.uk" target="_blank">manjit.malhi@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. In this role you'll be working as part of our Stockton Service. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Stockton on Tees Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum Contract Type: Fixed Term Maternity Cover - 12 months from start date *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please reflect the attached Job Description and Person Specifications in your application. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Gemma Mealing | <a href="mailto:gemma.mealing@cgl.org.uk" target="_blank">gemma.mealing@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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