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Job Description Salary range: £40,182- 42,060 p.a. inc. London weighting Contract: Fixed - Term Contract for 12 Months Hours of work: 36 hours per week Location: Brent Civic Centre, Turning Point, &amp; other locations as required An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us. The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul> <li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li> <li>Excellent pension with generous employer contributions (LGPS)</li> <li>Hybrid and flexible working options available for most roles</li> <li>Supportive family-friendly policies for parent, guardians, and carers</li> <li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li> <li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li> <li>Learning and development opportunities to help you grow your career</li> <li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li> </ul>Closing date: Friday 30 January 2026 (23:59) Additional Information If you are interested in applying for this job, please start by clicking the "Apply Now" button below. You must provide a supporting statement as part of your application that clearly shows how you meet the criteria on the Person Specification. We will accept a CV in support of your application, however, you should still provide a supporting statement. Brent Council values the diversity of its community and aims to have a workforce that reflects this and therefore encourage applications from all sections of the community. We positively encourage all applicants to self-identify their characteristics in the diversity survey section in the application. We are committed to safer recruitment and safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. Applicants should be aware that posts working with children, young people and vulnerable adults are subject to an Enhanced DBS check as well as other employment clearances. The information we collect from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. Further details of how your information will be used by us and Cifas and your data protection rights, can be found here. Brent has a positive approach to flexible working. As a disability confident employer Brent welcomes applications from people with all disabilities, including "non-visible" disabilities and mental health conditions. We will interview any disabled applicant who meets the essential criteria. If you require reasonable adjustments to be made to any part of the recruitment process due to your disability, please contact us. Job Description

Rough Sleeper Housing Officer

An exciting Apprentice opportunity has arisen to work with our Estates Services Team. We are looking for an Apprentices to work as part of Sheffield City Council's Housing and Neighbourhood Service, supporting the delivery of a quality housing Service. This is to be carried out with a strong emphasis on quality, customer care, consultation and teamwork, to deliver Estates Services within an area of the City within clearly established and monitored targets and standards. You will contribute to the team to ensure service delivery priorities are met by providing a point of contact for internal teams and external agencies. This is a two-year apprenticeship where you can expect to be provided with the necessary training, support and time to study towards a recognised qualification. This opportunity will allow you to develop the skills to fulfil the role of Estates Housing Officer, gain excellent work experience by being supported by experienced staff and to gain a qualification whilst earning a salary. You will study towards a Level 2 apprenticeship to obtain a Housing Certificate. Level 2 Maths and English CSE - grade 1 GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C at the point of recruitment OR you will be expected to achieve this during the apprenticeship, to successfully complete. Over the apprenticeship programme we will provide you with the training required to develop your skills, knowledge and experience, enabling you to successfully move into the trained to post of Estates Housing Officer. These skills will equip you to undertake the full duties of the Job Description. Specifics of the Role The role is to provide support to staff responsible for delivering Estates Services policies and procedures on behalf of Neighbourhood Services. You will support the team in ensuring that Housing systems remain up to date and contain accurate information. You will manage inboxes, process and respond to enquiries and utilise various systems to accurately record and extract data. You will undertake preparation for reports that housing submits responses to, including extracting information from systems and using your judgment to identify important information. You will also need excellent IT skills, and can be able to keep accurate records, you must possess sound written and verbal skills and be self-motivated and resourceful. We are looking to recruit someone who is highly driven, motivated, professional, and enthusiastic. Pay £10.80 per hour for the first year, the second year will depend on the age of the apprentice, with apprentices under 18 still earning £10.80 and those over 18 earning £12.21. Trained to post-upon completion of your apprenticeship you will earn a salary of £26,403 annually as of today's rate of pay. If you would like some support with completing the application form, please contact <a href="mailto:sccapprenticeships@sheffield.gov.uk" target="_blank">sccapprenticeships@sheffield.gov.uk</a> or <a href="mailto:HousingEmployability@sheffield.gov.uk" target="_blank">HousingEmployability@sheffield.gov.uk</a> We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly. It is a great time to join us and we welcome your application. Under the Guaranteed Interview scheme, applicants who are disabled, care leavers, or armed forces veterans will be guaranteed an interview if they meet the essential criteria and indicate their eligibility on the application form. We are committed to safeguarding and promoting the welfare of all individuals, ensuring a safe and supportive environment for everyone and where appropriate to the role the successful applicant will be required to undertake relevant safeguarding checks. Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share. Equality of pay is extremely important to us. All roles at Sheffield City Council are going through an evaluation process which may result in changes to some pay arrangements from 2026. Find out more on our New job evaluation process to be introduced at Sheffield City Council | Sheffield City Council

Apprentice Estates Housing Officer

Housing Options Officer Ref: RNR002929-2 Salary: £33,143 p.a. plus benefits 37 hours per week 1 year Fixed term contract Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Following the implementation of The Homelessness Reduction Act it is an exciting time to work within our Housing Options team. If you are an energetic and enthusiastic person that embraces change positively and wishes to make a difference to people's lives and have a positive impact, then we want to hear from you. You must be an excellent team player who can work in a high-pressured, constantly changing environment, and conduct yourself with professionalism and empathy. Your next role You will interview and case manage people in housing need, giving high quality advice and assistance and dealing tactfully and sympathetically with applicants in frequently stressful circumstances. As a Housing Options Officer, you will also ensure that customers are aware of their legal rights and liaise with housing providers and other agencies, including Citizen's Advice, The Courts, Police and Probation and Social Services to find positive outcomes for your customers. This post provides an excellent opportunity to work alongside dedicated officers providing housing advice and assistance to customers who are experiencing or are at risk of domestic abuse. Knowledge of housing law and homelessness legislation would be beneficial but not essential as full training will be provided. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act "for the effective performance of a customer-facing role"). You will be subject to an enhanced Disclosure and Barring Service Check Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. Previous applicants need not apply. For further information about the role, please contact Vikki Castle, Housing Options Manager, at <a href="mailto:vcastle@swindon.gov.uk" target="_blank">vcastle@swindon.gov.uk</a> Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application, please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 9 February 2026 Interview date: TBC

Housing Options Officer

Salary circa £25,593 per annum plus flexible benefits of up to £1,840 per annum Woking (Hybrid) Closing on 25/01/2026 at 23:59 Enhanced DBS Check Permanent | Flexible Hours/Full Time 37 hours per week. Are you passionate about empowering individuals to live independently within Extra Care housing? Do you thrive in a customer-focused environment where collaboration and compassion are the core of everything you do? We're looking for a proactive, empathetic, and dedicated Independent Support Officer to join our Living Well Team. As an Independent Support Officer, you'll play a vital role in the day-to-day running of our Extra Care scheme, supporting residents to live independently and confidently in their own homes. You'll be a welcoming presence for day center guests and be a reliable point of contact for tenants, helping to create a warm, inclusive, and well-organised environment. Your responsibilities will include: <ul><li>Providing responsive support to residents, helping with queries and signposting to relevant services and partners.</li><li>Managing practical tasks such as taking payments, booking transport, making appointments, and handling deliveries.</li><li>Carrying out essential administrative duties, including answering phones and handsets, maintaining records, and assisting with general office operations.</li><li>Supporting the smooth running of communal areas including the café, lounge, dining room, and associated activities.</li><li>Serving daily lunches and organising special events</li><li>Creating a welcoming atmosphere for all visitors and ensuring the building remains a safe and friendly space</li><li>Support the service of daily lunches and help coordinate special events and activities.</li><li>Take responsibility for building health and safety, including fire safety procedures and reporting maintenance issues.</li><li>Ensure case notes are consistently accurate and up to date using internal systems, while also supporting a range of housing management responsibilities.</li></ul>The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. DBS Check Woking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children. As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack. English Language Requirement The ability to converse at ease with customers and provide advice in accurate spoken English is essential for this post. An assessment may be required. If you have any queries or would like to discuss this further, please contact the Human Resources team. Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Who to contact for informal discussion: For an informal discussion about the role, please contact Hannah Andrews, Independent Living Team Leader on 01483749325 or email <a href="mailto:Hannah.andrews@woking.gov.uk" target="_blank">Hannah.andrews@woking.gov.uk</a> Closing Date: 25 Janaury 2026 @ 23.59 Interview Dates: 3 February 2026 Please do not submit a new application if you applied within the last six months. How to apply Local Government Reorganisation (LGR) Statement Surrey is included in the Local Government Reorganisation plans, with new unitary councils expected to be established by April 2027. Woking Borough Council remains committed to delivering high-quality services to residents throughout this period of change. While we understand that applicants may feel uncertain about joining us during this transition, it is anticipated that most employees will transfer to the new unitary councils. This reorganisation may also present new career development opportunities across the region. UK Visa Sponsorship We are unable to offer visa sponsorship for this role. Applicants must already have the legal right to work in the UK. AI Use in Applications We understand that some applicants may use artificial intelligence (AI) tools to assist with preparing their applications. All submitted information-whether supported by AI or not-must accurately reflect the applicant's own skills, experience, and qualifications. Recruitment decisions will be based on how well applicants demonstrate these attributes during the interview and selection process. Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community. Please apply online via the link provided.

Independent Living Support Officer

Ealing Council have an exciting new opportunity for a Sheltered Housing Officer available on a full time basis (Monday to Friday - 9am to 5pm 35 Hours per week) in our Sheltered Housing Service. Are you an experienced housing professional with a desire to help and support vulnerable and elderly tenants or are you currently working in a non-housing role, but have transferrable skills that you think would be beneficial to the Sheltered Housing service? If so, we'd love to hear from you. We're looking for a compassionate and proactive Sheltered Housing Officer to help vulnerable residents across Ealing maintain their tenancies and live more independently. In this rewarding role, you will build trusted relationships with tenants, identify support needs through proactive visits, and work in partnership with internal teams and external agencies to coordinate tailored support. You will provide practical help and advice, contribute to safeguarding, and make sure residents can access the services they need to thrive in their homes and communities. You will need excellent communication skills, experience supporting vulnerable people, and the ability to manage a varied caseload with care and professionalism Closing date for applications: 27 January 2026 You must have the right to work in the UK. Evidence for the right to work in the UK will be requested at the interview stage. It is an exciting time to join us, here at Ealing Council. If you would like to make a positive difference to our residents and borough, then we're looking forward to hearing from you. We've tried to make this website as accessible as possible. You can use the accessibility widget on the right hand side to make it more accessible to you and your needs. Ealing Council is committed to creating good jobs and delivering on its connected communities' agenda. We are committed to equality of opportunity, to being fair and inclusive. We therefore welcome applications from all residents of the borough, we particularly welcome applications from candidates who are entering the employment market in the early stages of their career and mid-career professionals, who are currently underrepresented in Ealing's workforce. Please note all applications will be determined on merit. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Sheltered Housing Officer

Housing Assistant - 6 FTC We're looking for a proactive and organised Housing Assistant to join our team. 1x Fixed-term position for up to 6 months, available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met. Reporting to the Housing Team Leader, this position plays a key role in supporting lettings activities, particularly during the end-of-tenancy process. The role involves direct communication with tenants and their representatives to ensure smooth transitions. It also provides vital assistance to Lettings Officers in fulfilling their responsibilities. A willingness and ability to travel within the community to visit properties is essential.. To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience. Please see attached Housing Assistant role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us in our Candidate Pack, get a feel for what it's like to work with us, find out what we're looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Closing date: 29th January 2026. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

Housing Assistant

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing &amp; Support Officer Why not be like Alex and join us as our next Housing and Support Officer and make a difference! Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. Salary - £26,750 per annum plus benefits Location - Walton on Thames Full time - average 37 hrs per week on a shift basis (to be discussed at interview) What You'll Be Doing You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Family mediation and support, bringing families back together. </li><li>Working with a community of professionals to support the right outcomes. </li><li>Problem solving together and debriefs sharing our experiences and learning as a team. </li><li>Support clients with repair issues and repayment agreements for rent arrears.</li><li>Carry out room inspections, health and safety checks and making rooms homely for new residents.</li></ul>It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know! Why not find out more about the Elmbridge Team by watching this video. For an informal discussion about the role please email <a href="mailto:tlennon@transformhousing.org.uk" target="_blank">tlennon@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you will need: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Make a Difference in Lancaster As Service Manager for Planning &amp; Housing Strategy, you will lead the team shaping Lancaster's future through the delivery of sustainable development, climate action, and community-focused planning. Your work will ensure that planning and housing policies support vibrant neighbourhoods, protect heritage, and enhance local facilities and transport, making a real difference to residents' lives. What You'll Be Doing You will manage an award-winning multi-disciplinary team delivering the Council's strategic planning and housing agenda. You will build on these good foundations to provide strategic vision and continuing momentum as we seek to deliver our ambitious placemaking agenda. This includes overseeing strong performance across all planning policy service areas, and working alongside Senior Management and Councillors to deliver excellence in terms of new policy development and strategy implementation. You'll Fit Right In If... You are a full MRTPI member with demonstrable experience in planning and housing policy management. You bring excellent leadership, communication, and negotiation skills, with a proven track record of managing teams and budgets. You share our values of Working Together, Ambition, Pride, and Ownership, and hold a full UK driving licence. Ready to Join Us? If you're passionate about shaping sustainable communities and leading positive change, we'd love to hear from you. Find out more about what it's like working with us, our benefits, values and culture, by visiting lancaster.gov.uk/sites/recruitment. Why Work With Us Our Benefits Generous annual leave Local Government Pension Scheme Discounted gym membership Cycle to Work scheme Car purchase scheme Lifestyle savings Health Care Cash Plan Volunteering days Wellbeing support Flexible working friendly We welcome discussions about flexible working and will be able to offer hybrid working, a generous flexi-time scheme, and agreed working hours to support work-life balance. Inclusive employer We welcome applications from all parts of the community and are committed to a diverse and inclusive workplace where everyone is treated with dignity and respect. We guarantee interviews for applicants with a disability and armed forces veterans who meet the essential criteria. Interview Date: Week Commencing: 2 March 2026 Salary range <ul><li>£54,495 - £58,883 per year</li></ul>

Service Manager - Planning and Housing Strategy

About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role Are you committed to providing excellent customer service? Do you have a genuine interest in helping homeless people? If so an exciting opportunity has arisen within the Homeless Prevention Team for a Homeless Prevention Assistant. The Homeless Prevention Team provides help and advice to North Somerset households who are either homeless or at risk of becoming homeless. Working in partnership with other organisations we ensure that vulnerable people and families are provided with appropriate advice, accommodation and support. The team is looking for an enthusiastic, dedicated, and robust individual, ideally with experience of homelessness prevention or related work e.g., advice/welfare benefits, and a proven track record of providing excellent customer service. Key elements of this role include: <ul> <li> Triaging all new homeless approaches. </li> <li> Making initial enquiries to establish homelessness. </li> <li> Updating records on the Councils housing ICT system. </li> <li> Recording accurate case notes. </li> <li> Checking tenancy agreements and Section 21 notice validity (training can be provided) </li> <li> Booking appointments for Homeless Prevention Officers. </li> <li> Making referrals and signposting to other support services. </li> <li> Giving general information and advice about housing options. </li> </ul> About You You will need to have strong communication skills and the ability to work closely with colleagues, other departments, and statutory and voluntary agencies to provide an effective prevention focused service for homeless applicants, many of whom have multiple vulnerabilities and support needs. You must be able to work under pressure as the role can be very demanding. You will also need to have proficient IT skills in Microsoft office packages, with an ability to learn additional software as required by the service. Progression through the grades will be based on demonstrating a proactive attitude to work and achieving consistent excellent outcomes for our clients using your knowledge of the Homelessness Reduction Act 2017. Our new system of agile working encourage flexibility. There will be a requirement to work from the Town Hall, Weston-super-Mare, but there will also be an opportunity to work from home for some of the week Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: <ul> <li> 2-3 days in the office. </li> <li> Works both from home and the office, depending on the task at hand. </li> <li> Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration. </li> </ul> What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We Offer: <ul> <li> Competitive salary and benefits. </li> <li> Flexible working arrangements. </li> <li> Local Government Pension. </li> <li> Opportunities for professional development. </li> <li> Inclusive Staff groups including Carers, Disabled, LGBTQ+, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums. </li> <li> Opportunity to purchase up to an additional 10 days annual leave each year. </li> <li> Dedicated in house Wellbeing Team. </li> <li> Salary sacrifice Cycle to Work and Electric Vehicle schemes. </li> </ul>Further details of our excellent rewards package can be found in our Benefits booklet . How To Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Lynn Trigg Homeless Prevention Manager, at <a href="mailto:lynn.trigg@n-somerset.gov.uk" target="_blank">lynn.trigg@n-somerset.gov.uk</a> . Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: TBA Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK and are unable to provide Sponsorship for this role. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment. We reserve the right to close this advertisement early or extend the closing date depending on the number of applications received.

Homeless Prevention Assistant

We're looking for a Community Manager with a strong understanding of social media best practice, a genuine passion for content, and the confidence to manage client accounts and projects end to end. You'll sit within our Social Partner team, playing a central role in the day-to-day management of social communities while also contributing to content delivery, planning, and performance. Working closely with our Creative, Production, and Performance teams, you'll help ensure our clients' social channels are active, engaging, and consistently high quality. This is a client-facing role with responsibility for the smooth running of social accounts and projects. You'll be deeply involved in community interaction and sentiment, while also supporting content creation, campaign delivery, and reporting. The role offers exposure across a wide section of the agency and presents a strong opportunity to learn, develop, and make a visible impact. Core Responsibilities Own the day-to-day management of social channels, ensuring communities are well cared for, brand-safe, and aligned with client objectives. Lead community management, including proactive and reactive engagement, comment moderation, sentiment tracking, and identifying opportunities to feed insights back into content and strategy. Monitor conversations and cultural moments, flagging risks and opportunities in real time. Deliver social content assets such as monthly content calendars and content projects, working closely with creative and specialist teams. Manage content scheduling using tools such as Sprout Social and native platform tools, ensuring accuracy, timing, and consistency across channels. Support content capture, including reactive formats such as TikTok. Support the end-to-end running of social projects, managing timelines, deliverables, and multiple workstreams with strong attention to detail Collaborate with a wide range of internal teams to ensure work is delivered on time and resourced appropriately Act as a reliable, organised point of contact within client accounts Contribute to ideation and brainstorming, particularly informed by community insight and platform trends Support and write clear, actionable briefs, translating client needs into practical creative and social outputs Report on content and community performance, gathering learnings, benchmarking metrics, and identifying actionable insights Share performance updates with clients and internal teams, helping shape future content and engagement approaches Support the Social Partner team with campaign planning, proposals, social audits, and analysis when required Requirements Must-Haves <ul><li>Knowledge of social best practice across key platforms including Meta, TikTok, YouTube, LinkedIn and Pinterest </li><li>Deep understanding of how comments, DMs, replies, and trends work across platforms</li><li>Ability to adapt tone of voice per brand</li></ul><ul><li>Excellent project management skills, strong attention to detail, and ability to take ownership over projects and deadlines </li></ul><ul><li>Understanding of what makes great social content, and awareness of trends and developments in the social space </li></ul><ul><li>A creative mindset and confidence expressing ideas </li></ul><ul><li>A collaborative attitude, ability to build relationships, and experience working with creative teams </li></ul><ul><li>Professional client etiquette across email, calls and face-to-face </li></ul><ul><li>Ability to develop strong client-facing plans and reports </li></ul><ul><li>Previous experience in a social media or content-related marketing role </li></ul>Nice-to-Haves <ul><li>Knowledge of additional social platforms such as Reddit, Discord, Twitch, etc. </li></ul><ul><li>Previous experience in an agency environment, or if not experience of managing multiple stakeholders and being adaptable to changing priorities </li></ul><ul><li>Experience working with social media management tools </li></ul><ul><li>Awareness of paid social media </li></ul><ul><li>Experience of working with influencers </li></ul><ul><li>Awareness or involvement in creation of lo-fi Reels/TikToks </li></ul>This is a hybrid role, based in our London office 1-2 days per week. You must be available to attend client meetings and events in London and beyond on a regular basis. Benefits <ul> <li>Named in Campaign Magazine's Best Places to Work 7 years running </li> <li>Remote working predominantly - 2 day in the office per week</li> <li>Private Healthcare &amp; Life Insurance, 25 Days+ Holiday, Team Minibreaks in the UK and abroad, Regular Socials</li> <li>Culture: Open, Engaged &amp; Inspirational Culture</li> </ul>

Community Manager

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with and have the opportunity to develop your career in property services. As a Resident Liaison Officer, you will be a visible point of contact for customers, engaging through newsletters, meetings, visits, and open days. You will ensure residents are aware of the works processes and communicate updates or changes accordingly. In addition, you will provide a high standard of customer care and aftercare - ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel across Northeast London and Essex, as such you will need a driver's license and your own vehicle to be considered. Qualifications As a Resident Liaison Officer, you will be the first point of contact for residents, requiring exceptional customer service and clear, confident communication. Strong organisational and time management skills are essential. You'll need to manage potentially challenging situations with professionalism and empathy, ensuring residents feel informed, respected, and supported at every stage. While previous experience in a resident liaison role may be beneficial, it is not essential. We are looking for someone with real drive, enthusiasm and determination to make a meaningful impact whilst using their initiative. If you're someone who wants to make their mark, can work independently as well as part of a team, and brings energy and commitment to everything you do, we want to hear from you. This is a public-facing role that requires discretion, resilience under pressure, and the ability to build positive relationships with a wide range of stakeholders. Additional Information If you are a Resident Liaison Officer or Customer Service Professional seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>All your information will be kept confidential according to EEO guidelines.

Resident Liaison Officer

The Vacancy Permanent, Part-Time Between 18.5 - 25 hours (Actual hours to be discussed with right candidate) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking organisation that prides itself on being a great place to work. Are you passionate about promoting health and wellbeing? Do you want to make a positive difference in the lives of older adults? We are seeking a dedicated Independent Living Assistant to join our team and support customers aged 50+ in Stockport. The Independent Living Assistant will provide a varied and appropriate programme of physical / health and wellbeing promotion activities based around the needs and wishes of customers aged around 50+ living within a designated geographical area of Stockport. You will assist customers in arranging outings and events, supporting them to take the lead to ensure sustainability moving forward. A key priority of this role will be to provide a clear, obvious, and familiar avenue of support to the customers living within the allocated geographical area. You will generate and maintain regular contact, signposting any queries and support needs as appropriate. Your visibility will be maximised via your additional responsibility to monitor, inspect, and report issues sighted within the geographical area allocated to you. In addition to the above, you will assist Independent Living Officers and Seniors in the provision of a comprehensive housing management service by delivering excellent Intensive Housing Management support to all our customers. A driving licence &amp; access to a vehicle is necessary for this role. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. If you would like to find out more, contact Sophie Austin for an informal chat contact on 07356 142622 / <a href="mailto:sophie.austin@stockporthomes.org" target="_blank">sophie.austin@stockporthomes.org</a> We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 2nd February 2026 Interview Date: 16th February 2026 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Assistant

Parking Services are looking to recruit a full time Processing Officer to complement its existing Processing Team. The successful candidate will form part of a highly motivated and committed team dealing with the appeals to Penalty Charge Notices (parking fines) and the processing of Parking Permits. Responsibilities / tasks <ul> <li>Provide parking advice to citizens.</li> <li>Dealing with appeals to Penalty Charge Notices within general guidelines and making the decision to enforce or cancel a notice, and where appropriate apply discretion.</li> <li>Preparing cases for progression through the legal process.</li> </ul> <ul> <li>Demonstrate high quality customer care when dealing with difficult and contentious situations.</li> <li>Approve access and waivers for contractors and suppliers in line with parking policy.</li> </ul> <ul> <li>To process payments for both Penalty Charge Notices and Parking Permit applications.</li> </ul>Skills <ul> <li>Excellent customer care and team working.</li> <li>The ability to communicate through all mediums in a concise and accurate way.</li> <li>Good IT skills with knowledge of Microsoft Office applications.</li> <li>The ability to deal with contentious situations in an assertive and diplomatic way.</li> <li>Create positive working relationships with others.</li> <li>Experience of working in the parking industry would be an advantage but not essential, as full training will be provided.</li> </ul>If you are someone with a good team work approach, can be flexible as the service looks to improve and have good customer care / people skills then we would like to hear from you.

Processing Officer

An exciting opportunity has arisen in the Safeguarding Unit for the post of a full-time Independent Reviewing Officer (IRO). Independent Reviewing Officer Working Hours: 36 hours per week Contract Type: Permanent Salary: £50,269- £53,460 Closing Date: 25th January 2026 Interviews will take place on 28th January 2026 Now is a very exciting time to join Children's Services in Salford. We want children growing up in Salford to see and say that their city, community, and services are great and this was recognised in our last Ofsted report which rates our overall services as 'good' An excellent opportunity has arisen for a full time, Independent Reviewing Officer within Salford's Safeguarding Children and Quality Assurance Unit, based at Unity House, Swinton. The post holder will carry a caseload which meets the specifications recommended in the IRO handbook and will be expected to be proactive in their responsibilities towards ensuring the best outcomes for the children and young people in Salford they are responsible for. Why work for Salford Children Services? • Listen to what children and young people want and work hard to make sure that the services they provide help keep them safe and to achieve their wishes (Ofsted) • The workforce is stable and children and young people in Salford have sustained and meaningful relationships with consistent workers. • Staff are supported through a well-targeted and effectively delivered training programme. • Strong leadership and management. The work does not stop here. We are committed to continuous improvement. We may be 'good' but we will always have things to improve and develop further to become outstanding! There will be opportunities to deliver training programmes and contribute to the continuing practice development of social workers. Prospective candidates will be social work qualified and will demonstrate substantial experience in work with children and families, including looked after children, care proceedings and child protection, as a practitioner and in some kind of supervisory capacity. For an informal discussion about the post please contact the IRO practice manager- Rachael Rowland on 0161 603 4350 or <a href="mailto:r.rowland@salford.gov.uk" target="_blank">r.rowland@salford.gov.uk</a>. Please be aware that this post is subject to a Disclosure and Barring Service (DBS) check. If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to the link below for details for how to obtain your Certificates of Good Character. <a href="https://www.gov.uk/government/publications/criminal-records-checks-for-overseas-applicants" target="_blank">https://www.gov.uk/government/publications/criminal-records-checks-for-…</a> If you have completed the GM Elevate Leadership Development Programme within the last 2 years, please indicate this within the 'About You' or 'Supporting Statement' section of your application. Want to know more about Salford? As an authority we are dedicated to improving the lives of our residents, and as an employer we are passionate about helping individuals to thrive in their work. We are committed to developing a diverse and inclusive culture and are proud of our professional accreditations which champion this. Find out about our city as a place to live, work &amp; grow, and learn more about the amazing work we are doing. You'll also find out about the wealth of benefits we have to offer you on our Salford pages! Continuous Service commitment New employees can keep their service related benefits when moving between a whole host of public sector organisations within Greater Manchester, which include: Councils, NHS, Greater Manchester Fire and Rescue, Transport for Greater Manchester, as well as many others under this scheme. Find out if this applies to you on our Continuous Service page.. Guaranteed Assessment Schemes We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel by way of a Guaranteed Assessment Scheme. Our application forms ask you to indicate if you meet any of the criteria within this scheme, and so to find out more and if you qualify please visit our Guaranteed Assessment Scheme page.. Privacy Statement and Data Protection Our core data protection obligations and commitments are set out in the council's primary Recruitment and Employment Privacy Notice which can be found at <a href="https://www.salford.gov.uk/gdpr" target="_blank">https://www.salford.gov.uk/gdpr</a> .

Independent Reviewing Officer

Salary Range: £28,810 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Hersham and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

The Vacancy Maternity Cover Fixed Term - 12 months We are looking for a Housing Officer to be part of a professional team providing customer focused housing management services to our general needs tenants. The successful candidate will be highly motivated and will have sound practical experience of delivering of housing management in a fast paced environment. You will be used to keeping up to date with legislation, regulatory requirements and best practice. As an ambassador for Trent &amp; Dove, building relationships with our customers and a range of different agencies is a key part of the role, with the aim of delivering exceptional housing management services. This post offers an excellent opportunity to play a key role in achieving our objectives to provide homes and services that transform homes, lives and communities. You will do this by ensuring that our estates and communities are allowed to thrive through the effective management of anti-social behaviour, sustaining tenancies, supporting community engagement and ensuring our homes remain compliant with relevant legislation concerning gas and electrical safety. You will have: <ul> <li>A strong customer focus</li> <li>Excellent problem solving abilities</li> <li>Great communication skills</li> <li>The ability to work to targets and deadlines. </li></ul>Due to the nature of the role you must have a driving licence and access to a vehicle. The Company We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire. Over 6,200 properties, ranging from sheltered accommodation to family homes and everything in between. We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 22 years now that is exactly what we have been doing. The Benefits Agile working Pension scheme Free car park Private healthcare scheme Long service recognition award *Please be aware that some benefits may be role dependent.

Housing Officer

Here at UPP we partner with 14 universities across England and Wales including at Reading, Oxford, London, Swansea, Plymouth, Exeter, Lancaster, Leeds, Hull, Nottingham, York and Loughborough. We manage c.600 blocks with 22 High Rise Buildings (HRB's). Our goal is for UPP to become a sector leader for Fire and Building Safety compliance ensuring our residents remain safe in their homes. We are growing our team and have a great opportunity for a Building Safety Manager to lead the delivery of Building Safety Cases and Building Safety Case Reports to provide to the Regulator when invited to apply for their Building Assessment Certificate. You will be responsible for capturing and recording evidence that supports the Golden Thread and Building Safety Case Reports, with continued management of all relevant documentation for each building. You will work with and support the Head of Fire Building Safety and the Building Safety Team in ensuring ongoing compliance with the requirements of the Building Safety Act 2022 and lead on all aspects of building safety on behalf of UPP. Responsible for establishing governance over these sites providing specialist advice and guidance within Building Safety to the operational teams on technical matters whilst working in line with our values and behaviours, acting as an ambassador for UPP with our university partners, students, and colleagues across the business. Working in partnership with other internal stakeholders in respect of lifecycle works, building and asset specifications and new build handovers, whilst collaborating with the UPP Safety, Health and Wellbeing team, ensuring that all work elements are delivered in line with UPP's Health and Safety policies and procedures. Regular contact with the site-based teams will be a key requirement for this role, including attendance to the Building Safety Forum and regular engagement with Regulatory Bodies, UPP Partners, UPP Group functions and our residents. This is a home-based role and you will ideally live around the Midlands or Northern England, as you will be predominantly covering these regions. On occasion you will be required to travel to other sites across the UK. We are looking for you to already be working in a similar role and environment, have significant experience in building safety, a good knowledge of relevant building safety legislation, building regulations and technical standards, along with membership of IFE, IFSM or similar. You will used to dealing with varying stakeholder groups, such as residents, site teams, contractors, enforcing authorities and government agencies, plus be competent in compiling reports, updating and maintaining detailed information systems, ensuring that data is logged accurately and consistently. You will have excellent communication skills both verbally and presentation with a customer focused approach and the ability to take on a varied workload whilst demonstrating initiative with a proactive and flexible attitude. Overall, you will be comfortable explaining building safety issues clearly to internal and external stakeholders with the ability to challenge when required and flag any risks/issues. Experience in higher education or other accommodation sector experience would also be an advantage for this role. In return, we are offering a competitive salary with a great benefits package which includes private healthcare, pension, life assurance, training, two paid volunteering or personal development days, cycle to work scheme and 29 days holiday plus bank holidays: as well as discounts from a variety of top retailers, restaurants gyms and more. Check out our website for more information about UPP, our culture and benefits. UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners. We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work. Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today.

Building Safety Manager

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum ) and great benefits including Health Cash Plan Permanent, full time (37.5 hpw), Mon-Fri 9am to 5pm Cornwall - Camborne We are unable to offer CoS for this role Home, a place where you belong As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Customer group - Adult Social Care Customers</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us Step into a role where your skills shape better lives and stronger communities. You'll have the tools, trust and training to do your best work and see the impact it makes. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds, whilst being able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing and our diversity networks help make Home Group a great place to work ! Job details <ul><li>Work pattern Monday to Friday 9am to 5pm, based at our service in Camborne</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups</li><li>You will mainly work in one service but may need to cover others so you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave, rising to 39 (includes bank hols and a "me day")</li><li>Health cash plan saving you (and your children) £1140 per year, covering dental, optical, prescriptions and more</li><li>800 discounts on shops, holidays, tech and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>Career path with development and excellent training package</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>. South West Supported Portfolio 4

Housing Management Coordinator

Housing Management Coordinator Pay £13.21 per hour (£25,838 per annum ) and great benefits including Health Cash Plan Permanent, full time (37.5 hpw), Mon-Fri 9am to 5pm Cornwall - Bude and Launceston We are unable to offer CoS for this role Home, a place where you belong As our Housing and Property expert, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Customer group - Adult Social Care Customers</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us Step into a role where your skills shape better lives and stronger communities. You'll have the tools, trust and training to do your best work and see the impact it makes. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds, whilst being able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>A "can do" positive attitude, you're proactive and well organised, and able to work on your initiative.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing and our diversity networks help make Home Group a great place to work ! Job details <ul><li>Work pattern Monday to Friday 9am to 5pm</li><li>Based at our service in Bude, you'll spend your time travelling around the properties in Bude and Launceston</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave, rising to 39 (includes bank hols and a "me day")</li><li>Health cash plan saving you (and your children) £1140 per year, covering dental, optical, prescriptions and more</li><li>800 discounts on shops, holidays, tech and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>Career path with development and excellent training package</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us, for help to apply and for all our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>. South West Supported Portfolio 4

The role We have a fantastic opportunity for an organised, knowledgeable and customer focused candidate to expand their housing knowledge and join our Contract Services team as a Resident Liaison Officer. In this role, you will be the main point of planned re-investment and maintenance works and projects. You will liaise with residents, colleagues and external stakeholders in the shaping of services and identifying requirements and be handling and resolving complaints, with a high level of service. working with a dynamic team to manage the maintenance of over 10,000. Southern Housing is dedicated to delivering excellent services and improving our resilience. We are also keen to build new homes and grow our organisation. You will be based from our Farringdon office, with flexible working arrangements to be specified and agreed with your line manager. What you'll need: <ul> <li>Experience of facilitation of resident involvement forums and focus groups.</li></ul><ul> <li>Good communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders.</li></ul><ul> <li>Knowledge and experience of key factors and methods required to sustain, promote, and ensure effective resident involvement, and consultation.</li></ul><ul> <li>Experience of providing a customer-focused, high-quality service and managing complaints.</li></ul><ul> <li>Excellent communication skills, ability to communicate clearly and effectively both orally and in written reports.</li></ul>In your supporting statement, it is important that you address how you meet each of the above criteria providing real examples. Closing Date: Wednesday 28th January 2026 at 23:59 Shortlisting Date: From 29th January 2026 Interviews: W/c 9th February 2026 (We may close the advert early if we receive a suitable number of applications). Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

About the job Salary: £30,024 - £32,597 a year plus £963 essential car user allowance Hours per week: 37 Contract type: Fixed Term/ Secondment As an Income Officer at Luton Council, you will play a key role in maximising rental income, supporting tenancy sustainment, and delivering an excellent customer-focused housing service. You will proactively manage a patch of Council-owned and controlled properties, ensuring rent accounts are effectively administered, performance targets are met, and all policies and procedures are consistently applied. In this dynamic role, you will use a range of communication methods-including phone calls, texts, written correspondence and home visits-to engage with tenants, resolve enquiries, and take timely action to prevent and reduce arrears. You will maintain accurate and up-to-date records, make appropriate referrals for specialist money and debt advice, and work closely with internal teams and partner agencies to ensure tenants receive the support they need. You will be responsible for all aspects of arrears management, including preparing and serving legal notices, drafting court statements, attending hearings, and supporting the enforcement of court orders in conjunction with the Court Officer. You will take appropriate steps to prevent housing fraud and ensure that any safeguarding concerns are promptly escalated to the relevant services. The role requires a strong working knowledge of housing law, best practice, and income management processes. You will provide detailed, accurate housing advice to tenants, colleagues, and partner organisations, while supporting and mentoring less experienced officers. You will also contribute to case conferences, prepare reports and briefings, and engage in cross-team collaboration to promote tenancy sustainability. You will make full use of the Council's IT systems to manage cases and identify opportunities to improve service delivery. You will participate in ongoing learning and development activities, support service improvements, test new systems, and contribute to the development of effective procedures for the rent collection service. Flexibility is essential, as you may be asked to cover duties for colleagues when required. Working closely with residents, partners, and community groups, you will take part in local meetings, action days, and initiatives designed to improve resident engagement and problem-solve issues affecting communities. Your commitment to delivering high-quality, efficient and empathetic services will help secure sustainable tenancies and support the Council's wider goals for housing services. Please note this role does not attract sponsorship. About you You will bring substantial experience working within income management or a similar administrative environment, with a strong understanding of processes, systems, and best practice. Highly organised and detail-focused, you are confident managing complex administrative tasks, analysing financial information, and using performance data to inform decisions and improve outcomes. A clear and effective communicator, you can engage politely and professionally with customers, colleagues, and external agencies. You are able to support residents in a calm, non-judgmental manner, while also representing the service at meetings and maintaining positive working relationships across a wide range of partners. You are confident providing complex technical advice, offering practical, realistic solutions to routine and more challenging issues within your remit. Your strong numeracy skills enable you to handle financial calculations, interpret resource information, and analyse data with accuracy. You can work both independently and collaboratively, using your initiative to prioritise a demanding workload and meet tight deadlines and performance targets. Your approach is rooted in a strong understanding of equality issues and a firm commitment to promoting equal opportunities in all aspects of Housing Services. You will have thorough knowledge of housing legislation, regulations, and best practice, with particular expertise in rent arrears, income management, welfare reform, debt advice, and tenancy sustainment. Ideally, you are a member of the Chartered Institute of Housing or hold an equivalent qualification, or you bring significant relevant experience that demonstrates your capability. This role requires flexibility and the ability to attend meetings or respond to emergencies outside normal office hours, including weekends where necessary. You will also need a full driving licence with business insurance and access to your own vehicle, or otherwise be able to travel across Luton and surrounding areas to meet service needs. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Income Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager (Part Time) High Peak, Buxton £16,916- £17,439 per year 25 hours per week - Monday to Friday, 5 hours per day We have an opportunity for a Scheme Manager to join our Sanctuary Independent Living Service (SILS) division. The purpose of this role is to support people in the schemes to continue to live Independently for as long as possible, encouraging residents to maintain their well-being and independence and to support the delivery of high quality, safe and value for money housing management services that meet customer and organisational objectives. This role consists of lone working over 2 schemes in Buxton, with expected travel to other schemes within the team when required. The role of Scheme Manager will include: <ul><li>Promoting resident involvement and provide information on local community services and agencies to promote well being and independence</li><li>Meeting all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Effectively managing relationships with key stakeholders, service providers including contractors and residents, identifying any shortfalls in service delivery and ensuring they are dealt with appropriately</li><li>Coordinating the delivery of local services in accordance with Group standards and lease obligations, and monitor contractor performance, take appropriate action and escalate more complex issues as appropriate</li><li>Ensuring the delivery of high quality customer service by resolving problems and complaints or setting into motion the means of resolution, focussing on first contact resolution where appropriate and to refer more complex issues as necessary</li><li>Providing administrative support and assist the Housing Officer with the setting and monitoring of budgets and accounts and support effective income recovery</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people in a support capacity and understanding their individual needs or similar</li><li>Working knowledge of the key needs and services available to residents</li><li>Some experience of problem solving and implementing effective solutions, including referrals as needed</li><li>Ability to interpret and maintain computerised information and documentation</li><li>Working knowledge of handling confidential and sensitive information</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£16,916 per annum (rising to £17,439 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £25,374 per annum (based on 37.5 hours per week), rising to £26,159 per annum after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 29 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Are you prepared to make a profound impact on the lives affected by substance misuse? If so, we're seeking an Experienced Drug and Alcohol Worker to join our collaboration with Probation in Medway, offering a genuine opportunity to engage in transformative one-to-one therapeutic work with individuals. This role isn't just about a position; it's a chance to significantly alter the lives of those seeking support, engaging in impactful one-to-one therapeutic work with each individual. you will carry a small caseload which enables you to undertake real therapeutic work. This role extends beyond its scope; it's about transforming lives and making a lasting impact within our communities. Are you ready to be the driving force behind positive change and build bridges to access treatment? Where: You will be working out of Medway Probation centre in Chatham Full Time Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanent *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li><li>Providing screening, assessment, and recovery planning and onward referral </li><li>Reducing drug and alcohol related harm to service users and the wider community </li><li>Promoting carer, service user and community involvement </li><li>Providing advocacy for access to partnership services </li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li><li>Research, design and prepare subject matter and materials for groups / pods. </li><li>Deliver structured content within group settings to service users at various stages of recovery </li><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li><li>Be an excellent communicator, both verbal and written with good IT skills </li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li><li>Have a good working knowledge of mental health interventions, services, and good practice </li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li><li>Ability to manage change successfully in a way that prioritises the needs of service users </li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 7/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rebecca Hayles | <a href="mailto:becky.hayles@cgl.org.uk" target="_blank">becky.hayles@cgl.org.uk</a> | 07810180320 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. CGL Knowsley is an innovative and forward-thinking project with a proven track record of effectively engaging people with complex lives. Our ethos is centred around the principles of harm reduction, providing non-judgmental, fact-based information and advice surrounding drug and alcohol use and the associated risks. Hours: Full-time (37.5 hours per week) Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata if part time) Contract Type: Permanent * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Hold a caseload and deliver specific interventions designed to reduce the harm caused by use of alcohol to clients that have disengaged in service and at risk of being discharged from treatment. </li><li>Follow CGL prescription policies, procedures and governance when facilitating service users access to appropriate alcohol detox were appropriate.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>What we are looking for: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substances and mainly opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing yearly for the first 5 years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Generous refer a friend scheme.</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 2/2/2026 Closing Date 27/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Hind | <a href="mailto:emma.hind@cgl.org.uk" target="_blank">emma.hind@cgl.org.uk</a> | 07377935506 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Havering service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Romford, Havering Working Hours: 37.5 hours per week Full time Salary Range: £27,861.26 - £32,002.35* per annum plus Allowance: £2195.72 Outer London Waiting Allowance Contract Type: Fixed term until 31/03/2027 Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Closing Date 7/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Mohammed Juned | <a href="mailto:mohammed.juned@cgl.org.uk" target="_blank">mohammed.juned@cgl.org.uk</a> | 07867375526 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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