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Full Time / 37 hours per week / Permanent Play a key role in ensuring the LCB Workspace is a safe and welcoming environment for tenants and visitors. LCB Workspace based in the city's cultural quarter is the city's creative industries hub. We provide workspace for over 100 creative businesses in 4 buildings across 3 sites and have a busy exhibition and events programme with a great cafe and meeting rooms at LCB Depot. LCB is a very customer, public and business focused enterprise and puts the creative sector at the heart of the local creative industries scene with multiple partnerships including HE/De Montfort University, a range of businesses and business networks as well as individual creative people, artists and creative event organisers. Our busy programme of events includes the monthly street food and arts evening 'Last Friday. Join our busy and motivated team to work closely with our Operations Officer, Caretaker and in house cleaners. Predominantly based at LCB Depot, your duties will extend across our 3 sites as directed by our Caretaker and Operations Officer. We have a Full-time, permanent post working 37 hours per week. Hours of work are by agreement and range between 8.00am - 4.00pm. You'll be able to work flexible hours and on occasion outside/after normal hours and weekends. What you'll be doing You'll report daily to the caretaker to determine priorities, tasks and report or resolve any difficulties. Duties will include cleaning/clearing business centre shared kitchenettes and washroom facilities, liaising with visiting contractors, small maintenance jobs and fixes, and decorating small areas. You'll carry out standard building checks such as water checks, fire alarm checks as well as assist with setting up of exhibitions and events. You'll be open to training as required potentially in the fields of Health and Safety compliance, First Aid, Fire Evacuation and equipment operation and basic checks. What you'll need With experience of working as a Premises Officer you'll be able to review information updated daily which summarise immediate jobs and fixes and receive direction from LCB's Caretaker and Operations Officer. You'll have good literacy skills, to be able to document tasks and create basic records as required. Using good verbal communication skills, you'll effectively liaise with suppliers, customers, and tenants. You'll be physically fit, with an appreciation of COSHH standards, water monitoring and manual handling to carry out tasks safely and in compliance with regulations. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For an informal discussion about this post please contact James at <a href="mailto:James.burkmar@lcbdepot.co.uk" target="_blank">James.burkmar@lcbdepot.co.uk</a> Interviews / Assessments will take place week commencing 4th of August

Premises Officer

Job summary The Housing Officer plays a crucial role in supporting the housing needs of patients within an acute mental health hospital, focusing on ensuring safe, stable accommodation for individuals during their recovery. The primary purpose of this role is to provide specialist housing advice, support, and intervention, addressing housing needs, preventing homelessness, and facilitating timely discharge planning. Working within a multidisciplinary team, the Housing Officer helps ensure that patients are supported in accessing appropriate accommodation and welfare benefits, contributing to improved patient outcomes and social inclusion. This role requires close collaboration with local authorities, housing providers, and various external agencies to support individuals in their transition from hospital back to the community. Main duties of the job <ul><li>Conduct housing assessments and support discharge planning in collaboration with the MDT.</li><li>Provide welfare benefits guidance and liaise with relevant agencies to ensure continuity of support.</li><li>Prevent homelessness by advocating for patients at risk and assisting with housing applications.</li><li>Maintain accurate documentation and case management in line with NHS policies.</li><li>Build and maintain strong partnerships with external agencies and provide training to NHS colleagues.</li><li>Ensure safeguarding concerns are identified and managed effectively.</li></ul>About us Cambridgeshire and Peterborough NHS Foundation Trust is a health and social care organisation dedicated to providing high-quality care with compassion to improve the health and wellbeing of the people we care for, as well as supporting andempowering them to lead a fulfilling life. Our clinical teams deliver many NHS services, not only via inpatient and primary care settings, but also within the community. These services include children's, adult and older people's mental health, forensic and specialist mental health, learning disabilities, primary care and liaison psychiatry, substance misuse, social care, research and development. To achieve our goal, we look to recruit high-calibre candidates who share our vision and values. As an equal opportunities employer, we encourage applications from all sectors of the community, particularly from under-represented groups including people with long term conditions and members of our ethnic minority and LGBTQ+ communities. Please be advised we reserve the right to close adverts earlier than the closing date should we receive sufficient applications. Regrettably, we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process. For further information on CPFT, please visit our website at <a href="http://www.cpft.nhs.uk" target="_blank">www.cpft.nhs.uk</a> Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre,autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive ordisappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to thepatient, responsible clinicians, community teams and line manager. Job description Job responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre,autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive ordisappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to thepatient, responsible clinicians, community teams and line manager. Person Specification Education &amp; Qualifications Essential <ul> <li>NVQ Level 3 or equivalent</li> </ul> Experience Essential <ul> <li>Experience of supporting those with severe and enduring mental health conditions.</li> <li>Work within the current housing and benefits systems</li> </ul> Desirable <ul> <li>Experience of local systems specific to those under care of CPFT services.</li> <li>Lived experience of mental health condition.</li> </ul> Knowledge &amp; Understanding Essential <ul> <li>A clear communicator, supporting patients to express their wishes and needs</li> <li>Build positive working relationships with a wider range of internal and external agencies</li> <li>Understanding of current housing and benefits system</li> <li>Understanding of Mental Capacity Act (MCA)</li> <li>Understanding of principles of safeguarding</li> <li>Knowledge of private and public sector housing options</li> <li>Proven IT skills and good time management skills</li> <li>Knowledge of local and national policies and procedures impacting housing provision.</li> </ul> Desirable <ul> <li>Previous knowledge of mental health care provision</li> <li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li> </ul> Personal Qualities Essential <ul> <li>Manage working in a highspeed, emotive environment</li> <li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li> <li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li> <li>Use supervision appropriately to support continuing professional and service development</li> <li>Ability to maintain a professional, empathetic, and pragmatic attitude</li> </ul> Other Essential <ul> <li>Occasionally the ability to work flexibly may be required.</li> </ul>Person Specification Education &amp; Qualifications Essential <ul> <li>NVQ Level 3 or equivalent</li> </ul> Experience Essential <ul> <li>Experience of supporting those with severe and enduring mental health conditions.</li> <li>Work within the current housing and benefits systems</li> </ul> Desirable <ul> <li>Experience of local systems specific to those under care of CPFT services.</li> <li>Lived experience of mental health condition.</li> </ul> Knowledge &amp; Understanding Essential <ul> <li>A clear communicator, supporting patients to express their wishes and needs</li> <li>Build positive working relationships with a wider range of internal and external agencies</li> <li>Understanding of current housing and benefits system</li> <li>Understanding of Mental Capacity Act (MCA)</li> <li>Understanding of principles of safeguarding</li> <li>Knowledge of private and public sector housing options</li> <li>Proven IT skills and good time management skills</li> <li>Knowledge of local and national policies and procedures impacting housing provision.</li> </ul> Desirable <ul> <li>Previous knowledge of mental health care provision</li> <li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li> </ul> Personal Qualities Essential <ul> <li>Manage working in a highspeed, emotive environment</li> <li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li> <li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li> <li>Use supervision appropriately to support continuing professional and service development</li> <li>Ability to maintain a professional, empathetic, and pragmatic attitude</li> </ul> Other Essential <ul> <li>Occasionally the ability to work flexibly may be required.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Cambridgeshire and Peterborough NHS Foundation Trust Address Cavell Centre Peterborough PE3 9GZ Employer's website

Housing Officer

Detailed job description and main responsibilities Please refer to the attached job description and person specification for full details of responsibilities. To deliver timely individualised person-centred housing assessment, advice, support, and liaison for patients who cannot return home or who are at risk of homelessness. To work with Cavell Centre MDT to identify current or potential problems which may provide a barrier to returning to current accommodation or that may increase risk of homelessness. Where alternative housing is required, to work with CPFT staff and community agencies to source safe, appropriate housing in an efficient manner. To develop and maintain a central signposting service and point of contact for housing, debt, or benefits advice. To provide information to patients, carers, families, and staff on the Homelessness Reduction Act (2017), Duty to Refer, benefits entitlements and accommodation processes. To manage a case load of referrals, from the adult wards at the Cavell Centre, autonomously, and efficiently. To use high level of communication skills to compassionately convey sensitive or disappointing information effectively to patients, families, carers, and staff. To highlight and report issues with the housing process for patients promptly to the patient, responsible clinicians, community teams and line manager. Person specification Education &amp; Qualifications Essential criteria <ul><li>NVQ Level 3 or equivalent</li></ul>Experience Essential criteria <ul><li>Experience of supporting those with severe and enduring mental health conditions.</li><li>Work within the current housing and benefits systems</li></ul>Desirable criteria <ul><li>Experience of local systems specific to those under care of CPFT services.</li><li>Lived experience of mental health condition.</li></ul>Knowledge &amp; Understanding Essential criteria <ul><li>A clear communicator, supporting patients to express their wishes and needs</li><li>Build positive working relationships with a wider range of internal and external agencies</li><li>Understanding of current housing and benefits system</li><li>Understanding of Mental Capacity Act (MCA)</li><li>Understanding of principles of safeguarding</li><li>Knowledge of private and public sector housing options</li><li>Proven IT skills and good time management skills</li><li>Knowledge of local and national policies and procedures impacting housing provision.</li></ul>Desirable criteria <ul><li>Previous knowledge of mental health care provision</li><li>Awareness of key housing legislation relevant to supporting vulnerable adults, such as the Homelessness Reduction Act 2017</li></ul>Personal Qualities Essential criteria <ul><li>Manage working in a highspeed, emotive environment</li><li>Hold patients in consistent positive regard and advocate for their needs where appropriate</li><li>Manage and prioritise a caseload autonomously, seeking support where appropriate</li><li>Use supervision appropriately to support continuing professional and service development</li><li>Ability to maintain a professional, empathetic, and pragmatic attitude</li></ul>Other Essential criteria <ul><li>Occasionally the ability to work flexibly may be required.</li></ul>Here at Cambridgeshire and Peterborough NHS Foundation Trust (CPFT) we are dedicated to providing high quality care with compassion. We deliver many of the NHS services that are provided outside of hospital and in the community such as physical, mental health and specialist services. We are a health and social care organisation, offering a wide range of services, including: <ul><li>Integrated physical and mental health services for adults and older people;</li><li>Specialist mental health and learning disability services;</li><li>Children and young people's mental health services;</li><li>Children's community services in Peterborough;</li><li>Social care;</li><li>Ground-breaking research</li></ul>We strongly encourage applications from all sections of the community, particularly from under-represented groups including disabled people and members of our ethnic minorities and LGBTQ+ communities. For further information about our positive equality, diversity and Inclusion work, please visit <a href="https://www.cpft.nhs.uk/equalityanddiversity" target="_blank">https://www.cpft.nhs.uk/equalityanddiversity</a>. CPFT is looking to build upon its pool of temporary workers with Temporary Staffing Services (TSS). You will be asked at interview if you would be willing to register with TSS. This is an excellent opportunity for those looking to take on additional hours that are flexible around your personal circumstances. Please be advised that in line with the WHO Health Workforce Support and Safeguards List, 2020 Cambridgeshire and Peterborough NHS Foundation Trust currently are unable to accept applications from overseas candidates whose country of residence is classed as a 'Red List' country. Applicants who require entry into the UK will be required to provide a valid police certificate from the relevant authority from each country (except the UK) where the applicant has been present for 12 months or more, 10 years before the date of visa application, while aged 18 or over. If you are successful at interview you will be subject to pre-employment checks, including a DBS (if appropriate), references and Occupational Health. To ensure a smooth process please bring all identity documents to your interview. A list of required identity documents will be attached to your interview invitation. All communications will be sent to you via TRAC Systems. By applying for this post you are agreeing to CPFT transferring the information contained in this application to TRAC. If you are made an offer, information will also be transferred into the national NHS Electronic Staff Records system. Employer certification / accreditation badges Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. Documents to download <ul> <li> Job Description and Person Specification (PDF, 356.3KB) </li> <li> CPFT Values (PDF, 114.7KB) </li> <li> CPFT Mindful Employers (PDF, 51.3KB) </li> <li> CPFT Accommodation (PDF, 296.6KB) </li> </ul>

SCHOOL PREMISES OFFICER Salary: £11.74 per hour Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Soar Valley Community College, Leicester, LE4 7GY G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities • Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys,fobs and access cards. • Carry out audits of facilities. • Carry out reactive and planned maintenance of facilities. • Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager. • Carry out Litter picking and assisting cleaning teams as required. • Escorting of sub-contractors as required. Previous caretaker/porter and maintenance experience is not essential but would be an advantage. You will be valued and supported, and provided with first class training and competitive benefits. Benefits: While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; • Progression, training and development catered to you • Charity Work - 1 Volunteering day, Match-IT and Payroll Giving • Uniform Provided • Annual leave entitlement - 20 days plus bank holidays Pro Rata • Refer A Friend incentives • Company pension scheme with employer contributions. • G4S Life Assurance Scheme. • Subsidised healthcare plan. • Confidential Counselling Services • 24/7 support specialising in health and medical • Discounts on high street shops and brands including several leading high street brands,retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an Enhanced Disclosure and Barring Service check. #LI-RG1

Premises officer

Full Time / 37 Hours Per Week / Permanent At Leicester City Council, our Homelessness Prevention and Support teams work in a fast-paced environment to ensure that we try and stop homelessness from impacting on individuals and families. We achieve this by adhering to national legislation and guidance on homelessness and our own local well-developed policies and procedures. Would you like the opportunity to join our team as a Homelessness Support Officer? You'll play a key role in providing administrative support for customers who have housing related support needs. You'll work alongside a team of Temporary Accommodation Officers and Transitions Workers who provide the front-line services to our customers. No matter what role you do in our service area, no two days are the same and this is what keeps working with us exciting. Join us and you'll find yourself working in a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll work mainly from the office based across the city as required and occasionally from home. You'll be able to work autonomously with minimal supervision and using your own initiative. Using excellent communication and interpersonal skills, you'll be positive about working with the homeless and the associated challenges. You'll have an analytical eye for detail when looking at data. Highly organised, you'll be able to work under pressure, prioritise and manage your time in a demanding environment. Most importantly, a good sense of humour will help. So, are you ready to take that step and make that difference? What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For a chat about this post, please feel free to contact Joseph O'Callaghan either via telephone on 0116 454 2228 or email at <a href="mailto:joseph.ocallaghan@leicester.gov.uk" target="_blank">joseph.ocallaghan@leicester.gov.uk</a> Interview/Assessments will take place on Thursday 31st July 2025

Homelessness Support Officer Temporary Accommodations

Full Time and Part Time / from 18.5 to 37 Hours Per week / Permanent and Fixed Term for up to 12 months Play a key role in supporting the tenants, lease holders and residents of Leicester to provide a better and safer neighbourhood. Join our dedicated team working to maintain Leicester City Councils high quality, local tenancy, and estate management services. In this rewarding role, you'll keep up to date with initiatives, legislation, and standards. You'll liaise with Councillors, Police, Health Workers, and other council departments to be a visible presence for tenants, leaseholders and residents providing advice, information and reports on all housing matters. Initially you will be working from home and from local council buildings, however you will be required to make site and home visits. On occasion you may be required to work after office hours to deal with emergency situations. What you'll be doing Carrying out welfare visits, you'll identify, assess, and assist vulnerable tenants to sustain tenancies. This could be in relation to concerns of safeguarding or tenants who have disabilities and additional needs. You'll prepare actions plans, refer, and liaise with supported agencies, including arranging case conferences. You'll carry out inspections and where applicable issue warning letters when tenants are not complying. At times, you'll deal with challenging behaviours from tenants who may have substance misuse issues or are facing difficult circumstances. You'll proactively ensure compliance for all legislation including participating in fire inspections, fire risk assessments and fire audits, co-ordinate remedial works as well as update and maintain database records. What you'll need With experience in social housing/ welfare, or environment you'll have experience working with the public and managing sensitive and sometimes difficult situations. Looking after your area you'll be confident in providing accurate advice on areas such as tenancy and property rights. Furthermore, using excellent verbal communication skills, you'll raise awareness and work closely with tenants, repairs services and customer services to deliver an effective service. Resilient, with strong interpersonal skills, you'll be able to effectively engage with tenants and build a trusting relationship with them. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including childcare vouchers, discounts on city buses and trains and help with relocation to Leicester, where appropriate. For an illustrative value of your benefits package, take a look at out benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. If you'd like a chat about this post, please feel free to contact Mandy Smith via email to <a href="mailto:mandy.smith@leicester.gov.uk" target="_blank">mandy.smith@leicester.gov.uk</a> or Harriet Wagg via email to <a href="mailto:harriet.wagg@leicester.gov.uk" target="_blank">harriet.wagg@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 21st July 2025

Neighbourhood Housing Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage and complex needs to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice, including assertive outreach when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting such as a hostel, with significant experience of providing intensive housing management, and tenancy management tasks for services accommodation approx. 100 people. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So, you will not only be managing the team but also supporting a small complex caseload yourself and representing at MDT meetings. This also involves participating in the Out of Hours On Call rota and working some weekends/public holidays. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers on Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum delivery against organisational objectives; occupancy levels, void reduction, HB income maximisation and delivering support hours. </li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life cycle in accordance with the organisation's People policies.</li><li>Provide Reflective Practice and create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ an assertive outreach, strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality ensure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseloads held by the team (support plans / risk assessments), ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed in line with regulation for multiple floor buildings, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents. </li><li>External - Local Authority Housing Options and Temporary Accommodation teams / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in large accommodation-based services, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Travel across the UK may be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process).

Supported Housing Manager

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay, Isle of Wight Hours: Variable Salary: £12.21 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" Who are we? We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. Want to find out more about our holidays? Check out our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. Skills, experience and qualities you'll need We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. What we can offer you We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

Exciting Opportunity at Travis Perkins for an Account Manager (Social Housing New Build) Are you ready to take on the role of Account Manager for Social Housing New Build at Travis Perkins? In this position, you will be responsible for strategically managing a portfolio of Social Housing New Build Account Customers, fostering strong relationships to establish trust and drive profitability. Key Responsibilities: - Manage a designated ledger of Social Housing New Build customers, nurturing business relationships, securing enquiries, and converting them into orders. Act as the primary point of contact within the Group. - Develop and implement a comprehensive account management strategy for each customer, maximizing sales opportunities through personalized engagement with key decision-makers. - Lead high-level negotiations and bid submissions for Strategic Agreements with assigned customers, collaborating with divisional brands and internal stakeholders for successful outcomes. - Ensure timely and complete customer payments in coordination with Credit Services. - Maintain and optimize customer special pricing agreements, maximizing sales potential and managing rebate and deal agreements effectively. - Share customer insights with relevant company departments, fostering collaboration and alignment across the organization. - Identify value-added solutions for customers in partnership with various TP functions and suppliers to enhance customer loyalty and drive sales growth. - Monitor and report on key performance indicators (KPIs), delivering data reports and analysis to customers as per contractual obligations. - Support the seamless implementation of customer activities within the business, consistently monitoring service quality to exceed customer expectations. Join us at Travis Perkins and be part of a dynamic team driving success in the Social Housing New Build sector. #AccountManager #TravisPerkins #SocialHousingOpportunity #TP/SF/Untiered

Account Manager (Social Housing New Build)

Accommodation Manager Location: Whitecliff Bay, Isle of Wight Hours: 40 hours per week - Permanent Contract Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul><li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li><li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li><li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li><li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li><li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li><li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li><li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul><li>Have management experience in a practical, time-pressured environment</li><li>Have a leadership style that is open, approachable but that commands respect</li><li>Be able to plan and organise the workload, training and management of a large team</li><li>Previous Accommodation Manager experience in a holiday park</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Bonus Scheme</li><li>Enhanced Family Benefit</li><li>Employee Discount Scheme - Perkbox</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!

10 Jobs in Corby, UK