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Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Role Overview: Sureserve Compliance is excited to announce the opportunity for a dedicated and skilledResident Liaison Officer to join our dynamic team. This role will play a significant part in maintaining strong relationships with our clients and their residents, in the effort to ensure 100% across gas servicing.If you have impeccable attention to detail, excellent communication abilities, and a passion for customer service, we want to hear from you. You will be required to cover a geographical area, working with management, administrators and the client to ensure 100% compliance for annual gas services. This will include using a variety of methods, including phone calls and home visits, to contact customers to arrange service appointments for hard to access properties. Great interpersonal and customer service skills are required. You will work closely with the client and report back on a regular basis. Some work outside of normal hours may be required as is a full UK driving licence. This role is ideal for individuals who possess a unique blend of interpersonal skills, organisational abilities, and a strong commitment to customer service. It is particularly well-suited for those who thrive in dynamic environments and are passionate about fostering positive relationships within communities. Key Responsibilities: <ul> <li>Schedule annual services in conjunction with the Client specific procedure</li> <li>Where possible ensure that annual servicing referrals are kept to a minimum by means of, telephone communications, home visits &amp; resident liaison, this may involve work outside of normal working hours</li> <li>On a daily basis ensure escalation and completion of annual service visits are progressed as per the client specified processes</li> <li>Contact residents when required to reschedule appointments</li> <li>Produce reports from the Contract Management software to be used to ensure that properties meet the Servicing Procedure requirements</li> <li> Produce accurate and timely reports to Clients and Management as and when required</li> <li>Deal with resident complaints following the Company complaints procedure, providing management and the Client with written reports on remedial action required</li> <li>Initiate and manage the Complaint / Incident Procedure in accordance with Company Policy. Arrange appointments with residents regarding complaints; ensure internal Management staff are kept up to date at all times</li> <li>Liaise with residents for the rectification of any outstanding work or repair work, ensuring prompt rectification</li> <li>Attend client meetings including Resident's Meetings, Roadshows and Contract Review meetings</li> <li>Maintain personal and professional development to meet the changing demands of the job, participate in appropriate training activities and encourage and support staff in their development and training</li> <li>Undertake such other duties, training and / or hours of work as may be reasonably required and which are consistent with the general level of responsibility of this job</li> <li>Assist in establishing, collating and monitoring resident satisfaction level data.</li> <li>Ensure compliance with all company standards, policies and procedures</li> </ul>Skills &amp; Experience <ul> <li>Valid UK driving licence (essential)</li> <li>Exceptional attention to detail and administrative skills</li> <li>Strong multitasking abilities to handle tasks concurrently</li> <li>Resilient and capable of working under pressure with a solution-oriented mindset</li> <li>Excellent organizational abilities to prioritize and manage workload efficiently</li> <li>Proficient Microsoft Office packages</li> <li>Friendly and professional attitude in all interactions with team members and residents</li> <li>Experience in customer service oriented roles</li> <li>Effective communication skills, both written and verbal</li> <li>Ability to maintain a high level of professionalism and confidentiality</li> <li>A flexible and adaptable work ethic, ready to collaborate in a team setting</li> </ul>What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul> <li>£26,208 per annum)</li> <li>Company vehicle and fuel card supplied</li> <li>Uniform, PPE &amp; mobile device supplied</li> <li>Contributory pension scheme</li> <li>Life assurance</li> <li>20 days + Bank holidays (service based increasing holiday scheme)</li> <li>Enhanced maternity, paternity, adoption leave and other family friendly policies</li> <li>Sureserve Benefits Hub, accessing over 1000 retail discounts</li> <li>Virtual GP service, available for employees and immediate family</li> <li>Employee Assistance Programme (EAP)</li> <li>Bike2Work Scheme</li> <li>EV Car Scheme</li> <li>Employee engagement events and "Employee Voice" programmes</li> <li>Strong opportunities for career growth and development</li> <li>"Sureserve Legends" - celebrating the fantastic ways in which our employees live our values</li> </ul>Committed to Diversity &amp; Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact <a href="mailto:scnw.careers@sureserve.co.uk" target="_blank">scnw.careers@sureserve.co.uk</a>. Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks. Business Sureserve Compliance North West Locations Oldham Yearly salary £26,208 Employment type Full-time

Tenant Liaison Officer

Homeless Prevention Project Worker £28,593 per annum 37 hours per week Location - The Spires, Maudland Bank, Preston This role is based at The Spires, our 26-bed scheme which provides temporary accommodation for individuals who have experienced rough sleeping or are at risk of rough sleeping. The scheme provides high-quality support services and accommodation to residents who face multiple disadvantage. As a Project Worker, you will support a small case load of tenants using a person-centred, strengths-based approach that promotes independence, responsibility and personal wellbeing. You will work with our tenants to develop personalised safety and move on plans, and you will build relationships with them by spending quality time helping them to develop community connections. What we are looking for: <ul><li>You'll be a team player who shares our company values of Be One Team; Aim High; Own It; Do The Right Thing; Put Tenants At The Heart Of All We Do.</li><li>You'll have previous experience working with people facing multiple disadvantage and/or homelessness</li><li>You'll have previous housing or support experience </li><li>You'll be compassionate and have excellent listening skills</li><li>You'll have the ability to help our tenants value themselves and realise their goals and aspirations</li><li>You'll be able to work well under pressure and manage conflict when it arises</li><li>You'll be motivated, confident and willing to learn new skills</li></ul>It would be great if you also had: <ul><li>Experience of completing risk assessments and support plans</li></ul>An important bit! Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working Arrangements: This role is based at The Spires, Maudland Bank, Preston. There will be a requirement from time-to-time to travel to our main office Harbour House based at the docklands, Preston, to attend meetings, training and other events. The weekly hours for the role are 37 per week to be worked on a rota basis, with a requirement to work one Saturday in every three weeks. Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays, including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cashplan for you and your dependents (including free 24/7 GP access), a reward and recognition scheme and much more. Take a look at our full benefits poster on this advert for more details! A bit more about us: Community Gateway own and manage around 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you.. If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application. Dates for your diary: The closing date for this role is Thursday 30th October 2025 at midnight with interviews expected to be held Friday 7th November 2025. We reserve the right to close this vacancy early if we receive a high number of applicants so you are encouraged to apply as soon as possible.

Homeless Prevention Project Worker

Assistant Project Worker - Homeless Prevention £26,000 per annum 37 hours per week Location - The Spires, Maudland Bank, Preston What will you be doing in this role? This role is based at The Spires a 26-bed, scheme which provides temporary accommodation for individuals who have experienced rough sleeping or are at risk of rough sleeping. Working alongside the Project Workers and Scheme Manager, you will provide ad hoc support, monitor visitors to the service, respond to enquiries and organise and deliver activities designed to promote inclusion and develop skills. What we are looking for: You don't need previous support or housing experience, but we do look for the below: <ul><li>You'll be a team player who shares our values of Be One Team; Aim High; Own It; Do The Right Thing; Put Tenants At The Heart Of All We Do.</li><li>You'll be able to work with our tenants without judgement</li><li>You'll be compassionate and have excellent listening skills</li><li>You'll have the ability to help our tenants value themselves and realise their goals and aspirations</li><li>You'll be able to work well under pressure and manage conflict when it arises</li><li>You'll be motivated, confident and willing to learn new skills</li></ul>It would be great if you also had: <ul><li>A qualification in housing or health and social care </li><li>Understanding or experience of drug and alcohol services, social services or those for people experiencing mental ill health</li><li>Have worked in a people-facing role previously, or personally experienced, multiple disadvantage and/or homelessness</li><li>Previous housing or support experience </li></ul>An important bit! Inclusion is key for us. We would love to hear from people from diverse backgrounds for this role, and second languages come in handy. Working Arrangements: This role is based at The Spires, Maudland Bank, Preston. There will be a requirement from time-to-time to travel to our main office Harbour House based at the docklands, Preston, to attend meetings, training and other events. The weekly hours for the role are 37 per week to be worked on a rota basis, with a requirement to work one Saturday in every three weeks. Why work at Community Gateway? Our team are what makes us who we are. We aim for a great employee experience and that includes offering a range of benefits, including a generous holiday allowance beginning at 26 days plus bank holidays and including your birthday off and Christmas closure. We also offer free parking, free breakfasts, a company-paid health cashplan for you and your dependents (including 24/7 GP), reward and recognition scheme and much more. A bit more about us: Community Gateway own and manage around 7000 homes across the city of Preston, but we are so much more than just a landlord. We aim to offer great customer service, providing safe, well-maintained and affordable homes, and making a positive difference to the communities in which we work. We make sure that we manage our business to the highest of standards and are working to create a sustainable future. And finally, we want to be a great place to work....so if you think you have the skills, experience and can live our values, then we want to hear from you.. If you haven't done so already, check out the candidate pack on our website for more about us and top tips for your application. Dates for your diary: The closing date for this role is Thursday 30th October 2025 at midnight with interviews expected to be held week commencing 10th November 2025. We reserve the right to close this vacancy early if we receive a high number of applicants so you are encouraged to apply as soon as possible.

Assistant Project Worker - Homeless Prevention

Housing Support Worker Doncaster Complex Needs About us Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society. In a typical week... You will have an allocated caseload of tenants who you will support for the agreed contractual hours within their accommodation with the aim of supporting them to eventually move onto independent living. This is achieved by completing a support plan and risk assessment with the service user which consists of achievable goals within a realistic timeframe. The service users we support have multiple complex needs and reside in shared and single occupancy accommodation. We take a multi-agency approach to ensure the most comprehensive amount of support is provided for the tenants needs. Our priority is to build a positive working relationship with the individual, this is the foundation of working within a psychologically informed environment (PIE) and Trauma Informed way. Target is a collaborative organisation and have several office locations where you can access additional guidance from colleagues and management. Working hours are generally 9am to 5pm with a 20-minute unpaid lunch break. JOB DESCRIPTION Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation.</li><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li><li>Assist residents to maximise their income and to manage their personal budgets.</li><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li><li>Support and motivation to residents encouraging them to achieve personal goals.</li><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li><li>Review support plans periodically and adapt them according to changing needs</li><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li><li>Assist in the delivery and development of resident activities.</li><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li><li> Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li><li>Participate in office duty arrangements.</li><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li><li>Participate in team meetings and supervision as required,</li><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li><li>Understanding of delivering supported housing services.</li><li>Understanding of delivering services to residents in housing and supported accommodation</li><li>Basic knowledge of Welfare Benefits System. </li><li>An understanding of risk assessments and support planning</li><li>Understanding of the Judiciary System in the UK</li></ul>Please note, this is a Full-time, Fixed Term Contract for 12 months. Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) You must have your own vehicle and a full UK driving licence for the purpose of this role. There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted.</li></ul>Target welcomes applications from all members of the community. If you have any questions about the role, please get in touch with <a href="mailto:abby.hadfield@targethousing.org.uk" target="_blank">abby.hadfield@targethousing.org.uk</a> Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks Closing Date: 7th November 2025

Housing Support Worker

The role Building Safety Manager Salary: £61,697 - £64,944 The Role: We are seeking a proactive and knowledgeable Building Safety Manager to join our existing team. We have recently appointed a new Head of Service and expanded our team to strengthen our work on building safety. You will take the lead on ensuring the buildings in your portfolio remain complaint with the Building Safety Act 2022. This is a key role that will work across the organisation to embed a strong culture of safety and regulatory excellence. On a day to day basis you will:<ul><li>Lead on the development and maintenance of the building safety case, maintain the mandatory occurrence reporting system and review all the data on your buildings.</li><li>Carefully maintain, update and evaluate safety in your buildings through the interrogation of management information trackers, dashboards, engagement with internal teams, external providers, consultants and engineers</li><li>Create and maintain excellent relationships with residents through the resident engagement strategies and ensure that residents rights are protected and their voices are strongly influential in building safety</li></ul>The Person:<ul><li>You will have proven experience in delivering building safety in a residential setting, managing risk, interpreting data and implementing systems to keep residents safe</li><li>You will have a detailed knowledge of the Building Safety Act 2022 and associated regulation and legislation</li><li>You will have relevant qualifications in building safety, fire safety, architecture, engineering or construction</li><li>You will be demonstrably attentive to detail and have excellent analytical skills and be highly literate and numerate.</li></ul>Interview date: 18th November 2025 Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment. For a full breakdown of company benefits, please see the attached Benefits Digital Booklet: <a href="https://view.pagetiger.com/bksiskh/001" target="_blank">https://view.pagetiger.com/bksiskh/001</a>

Building Safety Manager

The vacancy Housing Officer (South) Location/Base: Patch Kettering, Northamptonshire (This role is community based so out on site, and desk based with a combination of working from emh offices, community hubs and home) Hours: 35 hours week Salary: £31,082- £34,535 per annum (RFJ 6) We are thrilled to invite you to join us at emh during this period of growth for our Communities Team. Our primary objective is to expand our presence in the communities we serve, and we believe that your expertise will contribute significantly to this endeavour. We are seeking to recruit someone local to the Kettering area preferably Role Are you ready to make a difference in people's lives? Do you have a passion for providing safe and comfortable housing for individuals and families? We have the perfect opportunity for you! We are currently looking for a dedicated Housing Officer to join our team. As a Housing Officer, you will be responsible for providing a comprehensive housing management service which includes building partnerships to resolve anti-social behaviour &amp; estate management service, making a positive contribution to our communities. You will be responsible for managing a portfolio of approximately 600 properties working closely with tenants to address their concerns and provide support when needed. The person Previous experience in housing management or a related field is preferred. Managing and working with partners to resolve anti-social behaviour concerns. Do you have experience of working in a customer facing role with strong customer care skills demonstrating high levels of customer ownership and accountability? Do you have excellent communication, influencing, negotiation, and decision-making skills? Are you organised and do you have a flexible approach, with a track record of achieving excellent results? If so, we would love to hear from you. For further information about the role, please see attached Job Description and Person Specification. Our Values Our Values are important to us at emh and we're looking for an Officer who can live our values and help embed them into the services we deliver. Our values are : Integrity, Diversity, Openness, Accountability, Clarity and Excellence. Company Benefits Our package for this role includes: <ul> <li>39 days annual leave (including statutory days), increasing to 44 days with length of service.</li> <li>Social Housing Pension Scheme (your contributions are matched by emh up to 8%)</li> <li>Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)</li> <li>a wide range of training and development opportunities (we are an Investors in People accredited organisation)</li> <li>Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay).</li> <li>Opportunities to work flexibly and from home, where the business need allows.</li></ul>How to apply Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship. About us emh homes is part of emh, one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands. We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946. But there is more to our work than looking after your home. We also help create communities where you can feel safe and supported. We do this by: <ul> <li>Listening to your ideas and views about how you want our services to be delivered. No-one understands what matters most than you. Our resident groups let you have a say in how we manage your home and allows us to continually improve our services.</li> <li>Backing up our housing with a range of support services and sheltered housing for residents who need help to live securely and independently.</li></ul>Working with us We employ a wide range of people with a diverse range of skills. What could you bring to our team? Watch our brief video below, to get a flavour of what it is like to work for us.

Housing Officer

Title: Housing Officer Contract Type: Permanent , FT, 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependent on experience, plus ECU Allowance* Reporting Office: London, Stratford Working Location: Schemes in Essex and London Boroughs of Redbridge and Havering Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid) Closing Date: 2 nd November 2025 Interview Dates: 12 th November 2025 Please click here for the role profile Benefits Include: 27 days Annual Leave rising to 30 days with length of service + Bank Holidays, Westfield Health Cash Plan, excellent pension plan and non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Join our L&amp;Q Living Supported Housing Team at L&amp;Q: An exciting job opportunity has become available for the right candidate to join us as a Housing Officer within our L&amp;Q Living Housing Management Team. Independent Living is an integral part of what we do, delivering services for customers aged 55 and over, and customers with learning disabilities and mental health support needs. We are an aspirational and forward-thinking team, responsible for delivering quality housing to our customers. As our customers are always at the heart of our service, we strive to deliver excellent services to the local community and work with our customers to enable them to maintain their independence and live well. You will be covering a patch of schemes across Essex and the London Boroughs of Redbridge and Havering, providing frontline housing management for our vulnerable customers. You'll be a hard-working individual who works well under pressure and is passionate about providing excellent customer service to our customers and other stakeholders. If this sounds like you, we would love for you to apply! Your impact in the role: You'll play a key role in improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents, you will be responsible for all housing management functions including: <ul> <li> Completing sign-ups and tenancy visits </li> <li>Carrying out health and safety checks</li> <li>Ensuring maintenance or repair work has been carried out</li> <li>Resolving neighbourly disputes or incidents of anti-social behaviour</li> <li>Offering resident meetings and tenancy advice to our vulnerable customers</li> </ul> What you'll bring: <ul> <li> Housing Management experience working with vulnerable people </li> <li> Working knowledge of health and safety requirements in relation to property management</li> <li>Proficient in using complex IT and housing systems, with ability to use MS Office applications and remote working technology</li> <li>Strong written communication skills, with the ability to write clearly and accurately in various styles-including letters, newsletters, and witness statements-and proven experience in report writing.</li> <li>Proven ability to solve problems independently and creatively, with strong customer focus and confidence in managing challenging situations, while positively adapting to change and demonstrating empathy toward others</li> </ul>Whilst normal office working hours are Monday to Friday 9am to 5pm, occasional out of hours working may be required to meet the needs of our customers. This is an essential car user post to which an additional monthly allowance is paid. The post holder is required to hold a full driving licence and have access to a vehicle insured for Business Use. DBS For this post the successful candidate will need to apply for or be in possession of an Basic Disclosure Barring Service certificate (DBS) to enable them to work within the team. For further information about the Disclosure Barring Service please visit <a href="http://www.homeoffice.gov.uk" target="_blank">www.homeoffice.gov.uk</a> If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. L&amp;Q strongly believe a diverse and inclusive workforce is important, and inclusion is part of our core values and everyday working practices. We make hiring decisions based on your experiences, skills and merits and we are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. Click here to read more. At L&amp;Q, sustainability is at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! LQL L&amp;Q is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

We have a really exciting opportunity for an incredible Community Manager to join the team working across 3 of our luxury Residential sites in Manchester; Blackfriars, Fifty5ive Queen Street &amp; Burlington Square! Thekey objective of this role is to ensure the team provides a high standard ofservice to residents alongside an efficient administration of leaseholdservices in support of 876 units. You will be responsible for our incredible developments in the heart of Manchester City Centre, focusing on buildingcommunity engagement amongst resident's whist maintaining a safe and complaintbuilding. Ifthis fantastic position is for you, continue reading on and apply now to beapart of an organisation that truly believes that our people should be at theheart of all our decisions! Whatdo we offer? <ul><li>We offer a basic annual salary of up to £45,000 &amp; amazing benefits: enhanced family leave policies, cycle to work scheme, season ticket loan, Pet lovers Friday, enhanced sick pay, study support and much much more</li><li>We also offer enhanced annual leave including your birthday day off and a day off when you buy your house - we believe that you deserve to celebrate special moments with your loved ones. Family always comes first at ub!</li></ul>Whatwill you do? <ul><li>To oversee the delivery of all aspects of the Property Management Agreement (PMA), ensuring that key time frames and client commitments are fully met.</li><li>Responsible for residential leaseholders and to ensure the day-to-day onsite management complies with the statutory and contractual requirements of the lease. </li><li>To prepare and deliver an annual service charge in line with the lease structure, with management of the Monthly expenditure, debt recovery and contractor payments approvals</li><li>Deliver weekly, monthly and quarterly client reporting on performance and operational budget management. </li><li>Implement and fully support an engagement strategy that includes resident communication and events as well as feedback and satisfaction levels.</li><li>To ensure site as well as residents/contractors/landlords are compliant with statutory and contractual obligations including RICS, ARMA and HSE</li><li>Responsible for the Health and Safety building compliance, working alongside the Facilities Manager to oversee the PPM schedule, maintenance and HSE legislation. </li><li>To act as a role model for the values and key behaviours across the organisation and to promote peak performance through effective people management, embracing the one-to-one and review process.</li><li>Being the first point of contact for all complaints/feedback taking a proactive approach to resolve where feasible</li><li>Deliver a strong sense of community within the building by fostering resident interaction on-line (e.g. via social media) or through hosting events.</li><li>Deliver all KPI's through effective operational management and deliver the highest possible standards in line with Service Level Agreements. </li><li>Maintain optimum staff retention and employee satisfaction through objective setting, one to one's, personal development, team meetings and performance reviews. </li></ul>Whatare we looking for? <ul><li>Strong experience within the property management arena, having managed a luxury building of a similar size</li><li>Knowledge of service charge budgets, Landlord &amp; Tenant Law and an awareness and understanding of building safety, fire safety and health &amp; safety risk management relevant to residential buildings</li><li>Experience leading on-site teams</li><li>Strong customer service, including negotiation skills and dealing with difficult situations.</li><li>Ability to manage multiple and on occasions conflicting deadlines and support the team to prioritise work, within a busy environment.</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems, (training on in house systems will be provided).</li></ul>Desirable: <ul><li>Health and Safety qualification</li><li>IRPM Level 3 qualification or be willing to work towards</li></ul>We'renot your usual property company! Aturbanbubble, we're redefining the way properties are run through communitybuilding, customer care, and innovation. Thanks to our team, that deliversoutstanding customer experiences, we're proud to serve 14,000 residents andgrowing. We're looking for bold, ambitious, resourceful team members to manageand create communities. We want to unlimit what our customers expect, whilstunleashing your true potential. So,what do you say - interested? Applynow and join a fantastic organisation that truly believe that our people shouldbe at the heart of all our decisions! Weare an equal opportunity employer, and invite applicants to contact us toidentify any additional support you may need during the recruitment process. INDHIGH

Community Manager

We are currently recruiting for a Floating Neighbourhood Housing Officer to join our successful and motivated Team that helps support thedeliver the best housing services within Tower Hamlets. To be successful in this role you will need to have the following skills and experiences in <ul><li>Managing a Neighbourhood patch, that provides tenancy neutral Housing and Estate management services.</li><li>Managing different patches depending on service requirements</li><li>Managing a Neighbourhood patch of approx. 1000 properties.</li><li>Pro-actively managing all potential hazards and Fire Risk Assessments.</li><li> Support and sustain tenancies to prevent homelessness through the provision of general tenancy support to residents.</li><li>To take action concerning breach of tenancy, removal of squatters, unauthorised occupants, authorising successions, assignments including attending Court to give evidence.</li><li>Be sympathetic in managing stressful circumstances with clients via various communication platforms, including home visit and when representing the Council in court.</li><li>Managing a portfolio of tenancy sustainment cases e.g. Safeguarding, Domestic Abuse and Hoarding.</li></ul><ul><li> What we offer </li><li> 29 days' paid holiday each year, plus 8 bank holidays</li><li>Pension scheme</li><li>Cycle to Work salary sacrifice scheme,</li><li>Interest-free loans for season tickets</li><li>Well-being discounts.</li><li>Newly refurbished offices, with free tea, coffee and fruit, and shower facilities;</li><li>Flexibility for blended and remote working provisions;</li><li>Working within a diverse and inclusive workforce </li></ul>We are an accredited 'disability confident employer' that guarantees an interview for all those that have indicated a disabled that meets the minimum essential criteria for the role. How to apply You are encouraged to read the Job description and person specification before applying for this job role.

Neighbourhood Housing Officer

About Us Job Title: Project Officer Salary Range: £37,602 - £45,564 per annum Fixed Term until 19/10/2027 Location: Sudbury House Are you passionate about making a difference in the lives of vulnerable residents? To provide operational support to the Estate Services Team and Children's Services Policy Team who are responsible for: Refurbishment of playgrounds on our housing estates. Refurbishment of playgrounds on Children's Services sites, including third sector, Family Hubs, schools, and youth provision. About the role You will be managing the refurbishment of housing estate playgrounds, dealing with all aspects of the works including the design and tendering process specifying the improvements that are required and ensuring that the play improvements offer value for money not exceeding agreed budgets. Managing and/or project oversight of the refurbishment of playgrounds on Children's Services sites, including third sector, Family Hubs, schools, and youth provision Liaise with other council departments and attend meetings where required to ensure housing estate and Children's Services capital projects meet the objectives within the Wandsworth Play Strategy You will carry out playground inspections and update and maintain playground databases including photos and list of equipment to each play area Essential Qualifications, Skills and Experience Experience of communicating effectively with the public and contractors by phone, e mail and in person Experience of using and interrogating various IT systems, including Microsoft Office, particularly Word and Excel Experience of managing individual capital projects Ability to work flexibly on your own without supervision and as part of a team Ability to prioritise high volume workloads to meet constantly changing demands and deadlines continually working under pressure Indicative Recruitment Timeline Closing Date: Sunday 02nd November 2025 Shortlisting Date: W/C 03rd November 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Project Officer

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. We're looking for Drug &amp; Alcohol Workers to join our busy and vibrant East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: East Birmingham Team based at 111 Church Lane, Stechford, Birmingham, B33 9EJ. Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Facilitating group sessions </li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days"</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a friend scheme and receive £250 in vouchers if candidate is successful</li></ul>If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 20/11/2025 Closing Date 13/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Manjit Malhi | <a href="mailto:manjit.malhi@cgl.org.uk" target="_blank">manjit.malhi@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Housing Manager Reading, Basingstoke and surrounding areas including Hybrid working Permanent, full time (37.5 hpw), working Monday to Friday 9.00a.m to 5.00p.m with some need to occasional attend evening customer meetings. Circa £32,000 per annum depending on experience, skills and qualifications Plus great benefits including Health Cash Plan Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team based in Reading. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! Typical day as a Housing Manager <ul><li>You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants).</li><li>Through visibility, engagement with customers and proactivity on our estates, you'll really get to get to know our communities. This will help us to improve our local neighbourhoods.</li><li>Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints.</li><li>Managing our voids process including liaising with local authorities.</li><li>Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities.</li></ul>Fancy going home each day knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the Top Ten Great Places to Work in the UK! About You <ul><li>You are experienced in the housing sector and understand housing management and housing law</li><li>You have, or are willing to work towards Chartered Institute of Housing Level 3</li><li>Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude</li><li>Passionate about delivering excellent customer service and have a genuine desire to help your customers.</li><li>This job can challenge, especially when we're dealing with complaints, but your resilience will help you through.</li><li>Confident working with external partners and stakeholders such as local authorities, MP's etc</li><li>Like being part of a team but appreciate that this is a role where you'll spend most of your time working in our local estates.</li></ul>Our team You'll join Ali who manages the Housing Managers in Reading. We're absolutely passionate about what we do! We're really proud of always being the portfolio who hits their KPI targets continuously due to the hard work and accountability of the brilliant team. We're a supportive bunch who meet regularly to work together in the office, but we also make sure we plan fun things and celebrate special occasions. Job details <ul><li>This is a hybrid role and in an average week, you'll spend 2-3 days working from our community patches of Reading, Basingstoke and surrounding areas</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, we meet every Wednesday in the Reading office for anchor days. You do however get the chance to also work from home to catch up on admin.</li><li>Flexible working hours or there may be some flexibility to adapt your working hours, do let us know about this when you meet us at the interview</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need a Standard DBS check done and we pay for that.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul><li>34 days leave (this includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li><li>Explore our benefits in detail on our website.</li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> South West Rented Portfolio 3

Housing Manager

Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. The salary scale for our Recovery Worker roles is between £25,116 - £29,383. See our full salary scale below. Starting salary will be dependant on experience with annual pay progression up to scale point 5. 1 £25,116 2 £26,121 3 £27,166 4 £28,253 5 £29,383 You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Role Responsibility The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: <ul><li>Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing </li><li>Street Outreach </li><li>Hostel Inreach </li></ul>This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: <ul><li>25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.</li><li>Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits</li></ul>We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Turning Point

Homelessness Recovery Worker

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Patch - Predominantly Southam and surrounding area. We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Tunbridge Wells Part Time Hours: 22.5 hours- 3 days a week (Wednesday to Friday) Full Time Salary: £27,861.26 - £32,002.35* Contract Type: Permanent Part Time *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 21/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:R.HoughtonJudge@cgl.org.uk" target="_blank">R.HoughtonJudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy Join Our Team as a Housing Management Officer! Do you enjoy making a difference by ensuring safe, welcoming homes for people in need? As a Housing Management Officer, you will manage the delivery of high-quality housing services for our clients aged 16 and above. You'll play a vital role in ensuring properties are safe, compliant, and ready for new tenants-coordinating repairs, undertaking inspections, maintaining records, and assisting with tenancy transitions. Who we're looking for: <ul> <li>Someone with the ability to liaise with landlords to ensure properties are maintained to legal standards</li> <li>Someone who is organised and can manage tasks efficiently and maintain accurate records</li> <li>Proficient in using Microsoft Office applications and other information systems.</li> <li>Hold a valid UK driving licence (or one permitting driving in the UK) and access to a vehicle for work purposes.</li></ul>Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7, including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Jayne Carter, Team Leader via <a href="mailto:Jayne.carter@inspirenorth.co.uk" target="_blank">Jayne.carter@inspirenorth.co.uk</a> or 01723361100 Apply Now! The closing date for applications is 2nd November 2025. Recruitment is taking place on a rolling basis, applications will be reviewed as soon as they are received. We strongly encourage you to apply early, as we reserve the right to close the advert at any time once a suitable candidate is found or we receive a sufficient number of strong applications. Good Luck! Interviews will be held on 12th November 2025 The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Management Officer

Recovery Coordinator - North Yorkshire Horizons Location: 56-60 Castle Road , Scarborough, YO11 1XE Working Hours: 37 hours per week, Monday-Friday Contract Type: Permanent Salary: £25,110 - £32,090 per annum (Grade C) Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use. About the Role An exciting opportunity has become available to join North Yorkshire Horizons Recovery Team as a Recovery Coordinator! What You'll Do This is a dynamic and rewarding role where you will: <ul><li>Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.</li><li>Facilitate and promote the progression of individuals from initial engagement into structured treatment.</li><li>Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.</li><li>Contribute to reducing substance-related harm to individuals and the wider community.</li><li>Collaborate closely with key partners and colleagues across the street to support partnerships to achieve the best health and wellbeing outcomes for individuals. </li></ul>To Succeed in This Role, You'll Need: Desirable criteria for the role includes: <ul><li>Experience of holding a caseload.</li><li>Knowledge and/or experience of substance misuse. </li><li>Experience supporting vulnerable people, whose lives have been affected by alcohol and/or drug use.</li><li>A relevant qualification in Health and Social Care. </li></ul>About Waythrough Formed in 2024 through the merger of Humankind and Richmond Fellowship, Waythrough is now one of the largest mental health and social support charities in England. With 3,500 staff and volunteers across more than 200 services, we help people to live full, meaningful lives. Some roles may still appear under our legacy brands (Humankind, Richmond Fellowship, Aquarius) while we complete our integration - but wherever you join us, you'll be part of one supportive team, sharing one purpose. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

The Vacancy <ul> <li>Annual salary of £33,159 (FTE)</li> <li>Permanent role</li> <li>Full-time (35 hours)</li> <li>Oldham office base, hybrid working</li> <li>Due to the nature of the role, you will be expected to travel to supported schemes across Greater Manchester</li></ul>Proposed Interview Date: Wednesday 12th November 2025 The role As a Housing Officer in our Supported living scheme, you will be required to deliver a high-quality, customer-focused housing management service to Supported Housing tenants, under the guidance of the Neighbourhood and Communities Team Leader. You'll be expected to ensure compliance with housing policies, legal standards, and regulatory requirements, including those set by the social housing regulator, housing ombudsman, and safeguarding frameworks. The right fit <ul> <li>You have a proven experience working within the social housing sector and knowledge of issues relating to supported housing.</li> <li>You have a resilient and professional approach to problem solving and contract dispute with customers, ensuring compliance is maintained throughout.</li> <li>You're competent in Microsoft Office and housing management systems such as Orchard.</li> <li>You have excellent written and verbal communication and interpersonal skills with people at all levels.</li> <li>You're able to manage your own workload dealing and adapting to changing priorities.</li> <li>You must be able to work as part of a team as well as independently.</li> <li>Strong knowledge of social housing legislation including tenant satisfaction measures, regulatory standards, complaints, service charge legislation and safeguarding etc.</li> <li>You already have or are willing to work towards housing related qualifications.</li> <li>A full UK driving license with access to a vehicle is essential.</li></ul>Who we are Regenda Homes is an award-winning Registered Social Housing provider with around 12,000 homes in Merseyside, Greater Manchester, Cheshire and Lancashire. We provide additional support to residents including finding work, money advice or dealing with anti-social behaviour. We work in partnership with residents to scrutinise services and make sure we perform to a high standard. Regenda Homes is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our People Services team will review your application and will be in touch shortly. What we offer Regenda Homes really is a great place to work - and you don't have to just take our word for it! We're accredited by Best Companies for our 'world class' levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: <ul> <li>A range of flexible working options.</li> <li>27 days paid annual leave each year (rising one day per year up to a maximum of 32 days after five years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>Up to 9% employer's contribution to the pension scheme (match funded).</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives.</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&amp;Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. Gallery Previous Next

Housing Officer (Supported)

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're recruiting for an Income Recovery Officer to join our team in Portsmouth! This is a permanent, part-time role, working 30 hours a week with a minimum of 20% of this to be office based to promote collaboration and team working. Want to know what we can offer you? <ul> <li>26 days holiday (plus bank holidays) pro rata, with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: As an income recovery officer, you'll provide a proactive and effective approach to recovering outstanding rent and other charges. You'll work to agreed procedures to have full control over a caseload of accounts and progress them through the rent arrears process. This'll include recording contacts, agreements and referrals, and ensuring that customers are provided with the right support that they need. You'll gain a good understanding of who our customers are and the support that they may need to sustain their tenancies, so that eviction is always the last resort. You'll develop a good knowledge of benefits and understand how they're paid and managed. And make sure the business and customer impacts are understood as part of the arrears process. You'll have a good working relationship with various teams such as neighbourhoods and tenancy support. As well as developing connections with external partners and agencies who help us to provide the right level of support to our customers. This includes housing options and homelessness teams to meet the needs of our customers. You'll bring your wealth of experience in debt recovery and will have experience working in a customer centred environment. You'll also have an awareness/understanding of the social housing sector. You'll have effective communication and relationship building skills which will help you to succeed in this role when working with internal and external stakeholders. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment. Interviews are due to take place Wednesday 5 November at our Portsmouth office (subject to change). The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the fifth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID We're ranked 91 in the Top 100 Best Companies to Work For and ranked 12 amongst housing associations. As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Income Recovery Officer

Salary: £37,965 to £44,286 per annum Location: Corsica Street, London Hours: 36 hours per week Contract Type: Permanent We're looking for a confident, customer focused Neighbourhood Response Officer to carry out neighbourhood management of properties in the local North London region. You'll assist centrally based teams by completing customer visits, viewing and sign-up appointments, and identifying and investigating tenancy breaches and reports of anti-social behaviour. Working collaboratively with other teams, external agencies and residents, you'll ensure that Clarion Neighbourhoods are clean and safe, identify improvements and investigate breaches of tenancy. We'll look to you develop and deliver neighbourhood plans and local offers as well as working with local resident groups to develop local community facilities, activities and events. You'll take ownership to ensure that the estates you manage are clean and tidy and free from health and safety risks by reporting fly tipping and monitoring the grounds maintenance. You'll be required to regularly travel across local regions to meet our residents, depending on the requirements of the business. If this sounds like an opportunity for you then take a look at the full role profile for more information here Salaries are just the starting point. Here at Clarion we're dedicated to rewarding hard work and commitment, and providing benefits that support you and your lifestyle - dive in and find out more here Closing Date: Sunday 26th October 2025 at midnight Applicants must have the ability to travel across regions as required. This is a hybrid role with a base location at our office in Corsica Street. Candidates will be expected to work from home and the office, as well as travel across the local region. Days will be agreed with the Line Manager. This post is subject to Basic Criminal Record Check Clearance. At Clarion Housing Group, we support the responsible use of AI. Here is your guide to using AI during your recruitment process. You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship. You are required to reside in England or Wales for the duration of your employment.

Neighbourhood Response Officer

About the job Salary: £42,839 - £46,142 a year Hours per week: 37 Contract type: Permanent Help Us Keep Our Housing Services Safe and Compliant Luton Council is seeking an experienced and proactive Health &amp; Safety Officer to join our Housing Asset Client team. This vital role supports our Building &amp; Technical Services (BTS) to ensure that all works-whether directly delivered or outsourced-meet the highest health and safety standards, in line with legislation, codes of practice, and council policy. You'll work closely with the Housing Asset Manager and the Senior Management Team, advising on all aspects of health and safety and contributing to the successful delivery of safe, sustainable housing services for our tenants, leaseholders, and the wider community. Key Responsibilities <ul><li>Act as the Health &amp; Safety Officer across all housing operations within BTS</li><li>Ensure compliance with the Health &amp; Safety at Work Act 1974, CDM 2015, and related regulations</li><li>Serve as Principal Designer under CDM Regulations when required</li><li>Provide training, support, and expert guidance to staff, contractors, and tenants</li><li>Lead on risk assessments (including fire and stress risk), audits, and accident investigations</li><li>Monitor, review, and update health and safety policies in line with business needs and emerging legislation</li><li>Prepare and deliver clear reports, improvement plans, and formal investigations</li><li>Represent the Council in discussions with HSE, Fire Service, insurers, and other stakeholders</li></ul>Please note this role does not attract sponsorship. About you What We're Looking For <ul><li>At least 3 years' experience in a similar health and safety role</li><li>Detailed knowledge of relevant legislation including CDM 2015 and H&amp;S at Work Act</li><li>Experience in accident investigation, risk assessment, and policy development</li><li>Excellent written and verbal communication skills - able to influence and advise a range of stakeholders</li><li>Strong IT skills including use of MS Office, databases, and reporting tools</li><li>Ability to work independently, manage competing priorities, and meet strict deadlines</li><li>A collaborative team player who is solution-focused and calm under pressure</li><li>Willingness and ability to work flexible hours, including evenings and weekends, when required</li><li>Able to attend sites across the UK and work in confined spaces or at height</li></ul>Essential Qualifications &amp; Memberships <ul><li>NEBOSH Diploma or equivalent in Health and Safety</li><li>Corporate membership of IOSH</li><li>Evidence of continuing professional development (CPD)</li></ul>Why Join Luton Council? At Luton Council, we are committed to delivering excellent services while ensuring the safety and wellbeing of our residents and workforce. As a part of our team, you'll enjoy: <ul><li>A supportive and inclusive working environment</li><li>Opportunities for professional growth and CPD</li><li>The chance to make a real difference in your community</li><li>Flexible working arrangements where possible</li><li>Access to a range of employee benefits and wellbeing support</li></ul>Ready to play a vital role in creating safer homes and stronger communities? Apply today and help us ensure safety is at the heart of everything we do. Luton Council is an equal opportunities employer. We are committed to diversity, equality, and inclusion and welcome applications from all sections of the community About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough Application Process On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel How to apply We understand that job applications take time and effort, but a high-quality application shows that you are professional with a good attention to detail. The recruiting manager may receive a number of applications for each job advertised so you want yours to stand out! Our 'How to apply' page has more tips to help with your application: How to apply Available documents Attached documents are available under links. Clicking a document link will initialize its download.<ul><li>download: Luton_Values_Flyer.pdf</li><li>download: Housing Asset Health Safety Officer JD&amp;PS.pdf</li></ul>Salary range <ul><li>£42,839 - £46,142 per year</li></ul>

Health & Safety Officer - Housing Asset Client

Due to internal movement within the service, we're excited to offer opportunities for passionate individuals to join our team as Homelessness Prevention Officers. We have two permanent positions available and one 12 month maternity cover position available. In this vital role, you will provide comprehensive housing advice across a range of options, including private rentals, owner-occupied properties, and social housing allocations. You'll play a key part in preventing homelessness through early intervention, mediation, and proactive casework. We're looking for someone who is: <ul><li>Passionate about making a real difference in the lives of people facing homelessness.</li><li>Proactive and able to manage their own caseload effectively.</li><li>Knowledgeable, with a strong understanding of housing and homelessness legislation, including the Homelessness Reduction Act 2017 and Children Act 1989.</li><li>Creative and solution-focused, with excellent written and verbal communication skills.</li><li>Experienced in building and maintaining strong working relationships with partners and stakeholders.</li></ul>You'll be responsible for investigating homelessness applications and making decisions in line with current legislation. A commitment to ongoing learning and participation in relevant training is essential. If you're enthusiastic about what we do and have the skills we're looking for, we'd love to hear from you. For an informal discussion about the role, please contact: Zoe Sutcliffe 01706924448 <a href="mailto:zoe.sutcliffe2@rochdale.gov.uk" target="_blank">zoe.sutcliffe2@rochdale.gov.uk</a>. How to Apply: Please complete the application form, clearly demonstrating how you meet the criteria outlined in the person specification attached below. Additional Information: The Council is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff to share this commitment. Appointment to this post is subject to an enhanced Disclosure and Barring Service (DBS) check. Internal RBC applicants: If applying for a temporary post, please seek secondment approval from your Service Director (or nominated representative) before submitting your application. Unfortunately, we are unable to offer sponsorship for this role.

Homelessness Prevention Officer

Are You a Different Kind of Support Worker? If so, then this post could definitely be for you! Our Story: Halton is a vibrant local authority with a rich history and heritage, featuring two iconic bridges that connect communities across the River Mersey. Located in Cheshire, Halton boasts excellent transport links between Liverpool and Manchester, as well as close proximity to both Liverpool John Lennon and Manchester Airports. Our progressive community strategy aims to bring about meaningful, long-term improvements that enhance lives. It's an exciting time to join us as we develop new policies and transform the way people access services. We are immensely proud that when asked what's great about working for Halton, the most popular response from our workforce has been 'our colleagues'. Our Team: Halton Supported Housing Network is a group of 19 houses across Runcorn and Widnes, providing accommodation and support for adults with learning and physical disabilities in the community. We are putting people first and focusing on what people with a disability can do as oppose to what they cannot; supporting people in such a diverse way is one of the main reasons why Halton Supported Housing Network has won national awards. We believe that people with a disability should be the drivers in their lives not the passengers; therefore, person centered support workers need to support and engage people to take the lead in living in their own homes. The service has multiple vacancies for committed individuals to act in the capacity of Support Worker, promoting people with disabilities to engage in all aspects of their daily living and linking into meaningful opportunities within their local community. Hours: various hours available ranging from 6 hours to 37 hours per week, so whatever your situation we feel we could have the right position for you, to enable you to enjoy a positive work/life balance. Your Contributions: • Supporting individuals to live independently in their community • Administer, record and store medication according to HBC medication policy • Ensure all persons are safeguarded and are always supported according to their individual support plans . • Complete all relevant documentation clear and concisely • Be open , honest and transparent at all times The ability to drive and be flexible at all times is desirable. The role will include working alongside people who at times can display behavior that can be challenging. Ideally, but not essential you will have NVQ qualifications in Adult Social Care and experience in working with Physical disabilities and being able to undertake personal care is also essential. This is a lone working post, and you should therefore be comfortable working on this basis. This is a challenging but extremely rewarding role which, working on a Rota basis, may include work at weekends, bank holidays and some sleep-in duties. Additional enhancements for unsociable hours worked are payable. Our Offer: Aside from working with a great team, our employees have access to a fantastic range of benefits, including: • A generous annual holiday allowance starting at 34 days per year (including bank holidays), increasing with long service • Membership of our defined benefit, salary-linked Local Government Pension Scheme (LGPS) with generous employer contributions • 3 x Salary Life Cover via Local Government Pension Scheme • Investment in your personal development • Free Car Parking at HBC sites • Extensive employee benefits platform including discounted shopping, car leasing, gym memberships, wellbeing hub and Employee Assistance Programme Next Steps: At Halton Borough Council, we want all our candidates to feel well-informed so if you would like to have an informal chat about this role, please contact Emma Berrington on 0151 5116965. <a href="mailto:Emma.berrington@halton.gov.uk" target="_blank">Emma.berrington@halton.gov.uk</a> Interviews are expected to take place week commencing 17th November 2025. At Halton Borough Council we want to ensure that our communities are represented across our workforce and a vital part of this is to encourage diversity in all respects. We are committed to making our recruitment practices barrier-free and tailored to best suit the needs and strength of the individual. This includes making adjustments for people with a disability, neurodiversity or with long-term health conditions. If you require accommodations, please reach out during the recruitment process so that we can make this the best possible experience for you - <a href="mailto:resourcing@halton.gov.uk" target="_blank">resourcing@halton.gov.uk</a> Please refer to the attached Job Profile for further information about the role and our values. We reserve the right to close this vacancy earlier than the specified date should we receive sufficient applications. If you're interested, please complete your application as early as possible. We look forward to receiving your application! Salary range <ul><li>£24,796 - £25,185 per year</li></ul>

Support Worker - Halton Supported Housing Network

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. Over the last 30 years, Touchstone have identified different opportunities that have shaped our development. As part of the wider Places for People Group, we offer professional property management and create the best experience for our customers. More about your role Reporting to the Community Manager, we are looking to recruit 3 Resident Service Coordinators on a permanent basis. You will be responsible for a number of tasks including lettings, managing the customer journey and organising various events. This role is based on site at The Charter, 1 New Swan Yard, Gravesend DA12 2EN, with a 4 on 4 off shift pattern with working hours of 8am - 8pm. On a daily basis, you will greet customer and deal with any enquiries they may have. You will also play a key role in the organisation of any events and be responsible for accepting any packages. In addition, you will provide a high level of customer service to residents and ensure that a concierge service is provided. At Places for People, we are committed to a safe working environment so a basic DBS check is required. More about you The ideal candidate will have previously worked in a customer service role. Experience with Microsoft packages such as Word, Teams, Outlook and Excel are advantageous. Communication skills as well as stakeholder engagement are essential. Experience &amp; Skills <ul> <li>Experience in a similar role (Receptionist/ Concierge) </li> <li>Excellent communication skills, </li> <li>Good IT skills, </li> <li>Strong stakeholder engagement. </li> </ul>The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> <li>Training and development </li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Resident Services Co-Ordinator

Overview Do you want to work for a caring organisation that believes in people? Do you want to make a difference? Overview A fantastic, new opportunity has arisen to become a Recovery Coordinator within our Nottinghamshire Change Grow Live substance misuse service. You will be open, compassionate, and driven to provide the very best care and support for everyone. You will need to be self-motivated with excellent communication skills and be comfortable working with multiple teams internally and externally. You will need to have experience of managing caseloads of people and know how to manage risk and minimise harm. You will also need knowledge of substance misuse and related issues, through a previous professional role, academic study or from personal recovery experience. You will be focused on helping people to achieve positive outcomes by coordinating their personalised recovery journey, through thorough assessment and support planning. You will oversee their participation in group programmes, courses, treatment, and medical reviews, whilst continually managing risk and minimizing harm. Location: Hucknall/Broxtowe/Gedling/Rushcliffe Hours: Full Time, 37.5 per week Salary Range: £27,861.26 - £32,002.35 (Based on full time hours, pro rata for part time) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Successful candidates have previously worked in the following areas: <ul><li>Substance misuse services</li><li>Rehabilitation services</li><li>Support worker within elderly care or with adults with a learning disability</li><li>Prison service</li><li>Children's services, supporting young people</li><li>Hospitals and other medical practices</li><li>Safeguarding </li></ul>To be successful you will need to have experience/understanding: <ul><li>An understanding of drug and alcohol issues and experience of working within a related field.</li><li>Gender specific working and associated risks and challenges</li><li>People experiencing multiple disadvantages ie: Homelessness, Mental health, Domestic Abuse.</li><li>Experience in managing caseloads of people within a CQC registered service</li><li>A commitment to multi-agency working and establishing partnerships with other professions </li><li>Accomplished written and verbal communication skills and a high degree of personal IT competency.</li><li>The ability to accurately update and maintain records in a timely fashion and to work to deadlines for the submission of information, e.g. reports.</li><li>Excellent time management skills, and an ability to work on own initiative, prioritising accordingly.</li><li>Excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives.</li><li>Good working knowledge of mental health interventions, services, and good practice.</li></ul>Please refer to Job specification What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>A friendly and supportive team </li><li>Training, career development &amp; progression opportunities </li><li>Refer a friend scheme and receive vouchers if candidate is successful. </li></ul>NB: This role is based in Nottinghamshire County south covering Hucknall/Broxtowe/Gedling/Rushcliffe. However as with all our roles it is Nottinghamshire wide and there may be requirements to travel to our other sites in Mansfield/Bassetlaw and Newark Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Jill Anne llewellyn-graham | <a href="mailto:jill.llewellyn-graham@cgl.org.uk" target="_blank">jill.llewellyn-graham@cgl.org.uk</a> | 07976467200 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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