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The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with over 3,200 employees working from over 20 offices. Sureserve Compliance South, part of the Sureserve Group, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Duties <ul> <li>Responsible for customer services including complaint resolution</li> <li>Work closely with HR colleagues on employee-related issues that may occur throughout the employee lifecycle.</li> <li>Attend all contract meetings and report back to the Head of Region</li> <li>Monitor parts usage and credit returns to procurement department</li> <li>To ensure compliance is met on all contracts</li> <li>Responsible for all financial invoicing on time and chargeable works management</li> <li>Ensure letter procedure is adhered to and take full responsibility for no access procedure</li> <li>Achieving and maintaining 100% compliance on servicing programmes</li> <li>Manage key functions and roles within the Region</li> <li>Be the main link with our clients in terms of contract management</li> <li>Handle all forms of feedback from customers and clients and take appropriate action; take the lead on championing customer service</li> <li>Ensure the fleet of your region is kept to a high standard. Working with the fleet department when necessary, reporting any issues as they happen</li> <li>Assist in the preparation of bidding and contracting for new work</li> <li>Heavily involved in recruiting and monitoring probationary periods</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous Area Manager experience preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Highly proficient in MS Office, in particular Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you <ul> <li>Salary exchange pension</li> <li>Employee assistance programme</li> <li>28 days annual leave including bank holidays, rising by one day with each full year of service (max five additional)</li> <li>Enhanced family leave (dependent on length of service)</li> </ul>Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Successful applicants will be subject to eligibility checks including the right to work in the UK and DBS checks. Business Sureserve Compliance South Locations High Wycombe Area Yearly salary £47,500 - £52,500 Employment type Full-time

Area Manager (Social Housing - Domestic Gas)

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people's lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you. Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special. And we're insanely dedicated to creating a work environment that you look forward to every single day. That's why we invest heavily in our employee engagement, so you enjoy the tech industry's best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we're on a mission to break new ground and lead the real estate industry into a digital-first future. We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London office. Be a trailblazer in Social Housing software - join as a Professional Services Consultant with MRI Software! Are you ready to be a driving force in transforming social housing? MRI is on a mission to redefine how housing providers make an impact in their communities using innovative software solutions. We're seeking dynamic, enthusiastic, and experienced Housing Consultant to join our ever-growing Professional Services team and help make a real difference. Why you'll love working with us: <ul><li>Meaningful Impact: Make a difference by contributing to the enhancement of social housing operations. Your work will directly impact communities and improve lives.</li><li>Collaborative Culture: Work with a diverse and talented team. Collaboration is at the core of everything we do, fostering an environment where everyone's ideas are valued.</li><li>Professional Growth: Unlock opportunities for career advancement and professional development. We invest in our team members, helping you reach your full potential.</li><li>Innovation Hub: Immerse yourself in a dynamic environment where your ideas matter. Join a team that thrives on creativity and innovation to help our clients get the most from their solutions.</li></ul>Key responsibilities: Social Housing expertise: o Dive deep into social housing practices, regulations, and challenges. o Provide expert advice to clients on how our software solutions can elevate their social housing initiatives. Solution design and customisation: o Collaborate closely with social housing clients to design software solutions that empower their workflows. o Customise and configure our social housing software to meet the unique demands of each client. Implementation and integration: o Lead the charge in implementing and integrating social housing software, ensuring seamless adoption within client organisations. o Provide hands-on advice and guidance during the software implementation phase. Training and documentation for Social Housing professionals: o Develop and deliver engaging training sessions tailored to social housing professionals. o Create comprehensive, user-friendly documentation specific to social housing, including guides and best practices. Requirements <ul><li>In-depth knowledge of social housing processes, regulations, and industry best practices, including housing options, homelessness, temporary accommodation, and allocations policies expertise.</li><li>Proven experience as a consultant in the social housing software domain, or solid user experience as a practitioner.</li><li>Strong functional and technical acumen with the ability to communicate complex concepts in an accessible way.</li><li>Organised, methodical, and with a sound commercial approach.</li><li>Exceptional communication, presentation, and interpersonal skills.</li></ul>We're obsessed with making this the best job you've ever had! <ul><li>We want our teams to love working here, so we've created some incredible perks for you to enjoy:</li><li>Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.</li><li>Enjoy peace of mind over yours and your family's health with our Private Medical Insurance and Health Cash Plan.</li><li>Invest in our competitive Personal Pension plan and help set you up for your future.</li><li>Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).</li><li>Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!</li><li>Income Protection Plans give you the peace of mind you deserve.</li><li>Further your professional development and growth with our generous Tuition Reimbursement Schemes.</li><li>Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!</li></ul>MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI's high client experience standard and continuing our growth in the PropTech space. Amazing growth takes amazing employees. Are you up to the challenge? We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don't hesitate to apply - we'd love to hear from you! As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.

Software Implementation Consultant - Social Housing

Income Recovery Officer Salary: £34,107 Hours: Full time (35) Location: Hemel Hempstead We're thrilled to announce a new opportunity for an Income Recovery Officer. In this role, the successful candidate will maintain precise records, build positive relationships with tenants, and contribute to the enhancement of monitoring systems. Responsibilities also include staying informed about relevant legislation, participating in meetings, and ensuring all tasks are carried out in accordance with established policies and best practices. Key Responsibilities: <ul><li>Manage and monitor rent accounts, ensuring regular reviews and appropriate actions in line with policies.</li><li>Prepare and serve legal notices and represent Hightown in possession cases as necessary.</li><li>Conduct home visits to tenants as required by tenancy conduct or procedures.</li><li>Coordinate responses to welfare reform, ensuring policies reflect legislative changes and effective data collection.</li><li>Liaise with Housing Benefit departments and the Department of Work and Pensions for prompt payment and issue resolution.</li><li>Maintain up-to-date knowledge of housing and welfare benefits, providing advice and signposting tenants to relevant agencies.</li></ul>Experience and Qualifications Required: <ul><li>Relevant experience as an Income Recovery Officer or in credit control and debt/arrears recovery.</li><li>Educated to GCSE level with a grade C or above in English and Maths.</li><li>Proficient in using computer systems, including spreadsheets and various software packages.</li><li>Knowledge and understanding of Housing and Welfare benefits.</li><li>Previous experience engaging with customers or service users.</li></ul>Why Join Us? Competitive Salary: £34,107 Generous Leave: 33 days of annual leave including Bank Holidays (pro rata). Bonuses and Benefits: Monthly attendance bonus, life assurance (3x salary), and retail discounts. Career Development: Access to training and development opportunities Wellbeing Support: Health and wellbeing services. Fitness Facilities: Free access to our on-site gym. About Us: Hightown Housing Association is a charitable housing association operating across Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire. We believe everyone deserves a home and the support they need. Our mission is to build new homes and provide excellent housing and support services. With over 9,000 homes and a team of more than 1,100 dedicated staff, we are committed to making a positive impact in our communities. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. Appointment to this position will be subject to satisfactory right to work, enhanced DBS and references. We are an Equal Opportunities &amp; Disability Confident Employer.

Income Recovery Officer

Vacancy Name Recovery Coordinator Vacancy No VN5244 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location The Claverings Industrial Estate, London, N9 0AH Location Region London Location City London Location Postal Code N9 0AH Interview Date Job Details X3 Recovery Workers - Full time, permanent Monday to Friday 37 Hours per week. Current Location: 12 Centre Way Montagu Road Edmonton N9 0AH - from 1st august new location will be at Old Court House, Windmill Hill, Enfield, EN2 6SA. About the role We are currently looking to appoint a Recovery Worker to provide holistic support to adult service users entering the service and to coordinate their treatment including assessment, co-ordination of clinical treatment, PSI delivery and multi-agency working. As directed by the Team Leader, the Recovery Worker will be an integral member of the dynamic multi agency team developing and delivering Main duties and responsibilities:<ul><li>Manage a service user caseload and review on going care and treatment liaising closely with the full range of specialist workers within the multi-agency team, including family members and significant others as appropriate.</li><li>Work in partnership and carry out joint key working to enable movement from semi structured to structured psychosocial interventions in order to improve recovery and social capital.</li><li>Support service users to access resources and services to increase their recovery capital to help them achieve their recovery goals and promote family, carer and service user involvement</li><li>To exercise excellent communication skills and therapeutic skills when dealing with service users, carers, and caring agencies</li><li>To work closely and in partnership with the multi-disciplinary team from across the partnership and externally and provide advice and guidance to managers and other colleagues, through attendance at reviews, team meetings and group supervision and via the telephone</li><li>To provide effective coordination of the individual's recovery plan and promote family, carer and service user involvement</li><li>To improve the outcomes for children of service users by reducing the impact of drug and alcohol related harm on family life and to promote positive family involvement in treatment</li></ul>For full person specification and job details, please visit this link. Who are we... Waythrough(Formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (Formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (Formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (Formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £26,250 - 34,650 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 04 Aug 2025

Recovery Coordinator

Social Housing Solicitor/Director - Salary £75K Per Annum - City of London Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor/Director - Salary £75K Per Annum - City of London

Social Housing Solicitor (1-3 PQE) x3 - Salary+Supervison bonus - City of London Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor (1-3 PQE) x3 - Salary+Supervison bonus - City of London

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be your responsibility to assist the Senior Asset Manager in stabilising the fund's portfolio, rolling out and managing asset management strategies whilst reporting progress to senior stakeholders. Responsibilities • Quarterly tenant KPI monitoring • Assisting the Senior Asset Manager with all asset management strategies • Ownership of the asset management tracking and reporting process • Securing vacant possession of properties that are occupied by private tenants • Collecting and reporting on tenant oversight data • Rolling property visit programme • Owning the fund's tenancy schedule • Input into preparation of property rectification business plans • Assisting with property triaging according to Atrato triage categories • Working with external property manager and contracts to enact rectification plans Core skills &amp; experience • 5 years+ real estate experience • Experience of residential asset management • Experience in reviewing and executing lease documentation • Ideally experience of working with Housing Associations / Registered Providers

Asset Management Associate - Social Housing

You Are you passionate about building safety and ready to lead from the front? This is a unique opportunity to make a lasting impact as the Building Safety Manager for YMCA Thames Gateway Group. In this role you'll have the exciting challenge of shaping and leading a team focused on responding to the increased importance of building safety and compliance. You'll oversee a diverse portfolio of 38 properties, ranging from hostels and self-supported accommodation to nurseries, youth centre, a gym, and a café. You will ensure the safety, compliance, and operational integrity of these sites, directly influencing the wellbeing of the communities and beneficiaries we serve. As part of this role, you will: Build and lead a team that responds to and manages safety and compliance issues across our properties. Influence change by embedding best practices in building safety and compliance. Be pivotal in ensuring a secure environment, meeting regulatory requirements while maintaining a community-focused approach. Join us at YMCA Thames Gateway Group and play a leading role in keeping our properties safe for everyone. This is your chance to shape the future of building safety within a mission-driven organisation. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent Full Time</li><li>Working Pattern: Mon- Fri with the requirement to work flexibly to meet needs of the service including evening/weekends occasionally</li><li>The Job Description and Person Specification can be found here: YMCA TG Building Safety Manager.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Building Safety Manager

Roles and Responsibilities : How the Expected Outcomes are Achieved <ul><li>Produce strategic/operational L&amp;D plans with HoHR to link L&amp;D activities to business outcomes.</li><li>Provide advice and guidance on all L&amp;D initiatives, activities, plans to line managers and employees</li><li>Monitor and review each business L&amp;D budget and produce regular reports on costs/spend</li><li>Complete all Learning and Development related administration e.g. training authorisation forms, producing and tracking of Learning and Development budget.</li><li>Manage and coordinate the Training Email Inbox and as required respond to escalated requests in an efficient and timely manner e.g. Booking requests, certificate requests and provision of information to clients.</li><li>Manage the tracking of expiry dates of mandatory training and competencies (as per specific job description or determined in the competency/ skills matrix) and booking refreshers as required. Update new certificates and refresher certificates as required.</li><li>Provide advice and guidance in relation to employees and managers queries in regard to the available training and development initiatives available, obtaining course information and pricing as required.</li><li>Review training suppliers and ensure relevant documentation is sent to Supplier Approval.</li><li>Build relationships with training and development suppliers to ensure consistent qualitative services.</li><li>Arrange regular meetings with HoHR and business managers to schedule training dates and discuss training priorities and advise accordingly.</li><li>Ensure employees and line managers are aware of the correct templates and documents to facilitate the creation of development plans.</li><li>Create and deliver Apprenticeship and Graduate development schemes</li><li>Work with line managers and employees to ensure Performance Reviews are successfully conducted and that agreed actions and commitments are documented and followed up.</li><li>Have oversight all probation and annual performance reviews and record actions as required.</li><li>Ensure training evaluation forms are completed and take remedial actions where required.</li><li>Assist the HSQE Department where required in respect of enabling the RJ Power Brands to maintain their accreditations - eg, providing information and documentation for PQQ's and attending audits as necessary.</li><li>Assist the HR team as required for completion of general HR tasks</li><li>Produce monthly/annual/ad hoc reports for HoHR to present to Senior Management Meetings.</li><li>Research, recommend and organise the booking of non-mandatory training which has been agreed through development reviews or resulting from new client requirements/ legislation changes or industry developments.</li><li>Contribute to the design and implementation of company bespoke training initiatives including creation of training material, training sessions and associated assessment.</li><li>Lead on all associated activities that are required when engaging Apprentices or Graduates e.g. formal reviews.</li><li>Support Head of HR with IIP accreditation and other business initiatives.</li></ul>Requirements for the Role <ul><li>Has strong administration skills and is able to work to training expiry related deadlines to ensure continuity for the business</li><li>Strong Microsoft Office Skills, in particular Word, Excel, Powerpoint, Outlook and Sharepoint</li><li>Strategic thinker able to link L&amp;D activities to business outcomes</li><li>Excellent organisational and communication skills</li><li>CITP Certificate in Training Practice or equivalent</li><li>Experience of producing internal and external communications for training engagement purposes</li><li>Has knowledge and experience of training and competency requirements associated with the engineering industry</li><li>Is confident and able to articulate key and accurate information clearly to people at all levels within the organisation</li><li>Self-motivation and able to work under own autonomy or as part of a team</li><li>Is dedicated to continuous personal development and keeping up to date with current legislation and best practice.</li><li>Able to maintain confidentiality and act with discretion and diplomacy</li><li>Previous experience of working within an engineering business.</li><li>Has knowledge of and experience of booking key training for an engineering business e.g. all engineering certifications, ECS, First Aid, Manual handling and other health and safety training</li></ul>Benefits - 25 days holiday, plus bank holidays - After 2 years' continuous service, 1 extra day's leave per year, up to a maximum of 5 years - Long-service awards - Training and development opportunities - Pension scheme - Cycle to Work Scheme - Optical eye care vouchers - Death in service - Healthcare - Birthday day-off* * Enhanced benefits after successful probation

Learning and Development Advisor

Social Housing Solicitor - Salary +Supervison bonus - Luton Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor - Salary +Supervison bonus - Luton

Social Housing Solicitor-Director - Salary £68K Per Annum- Luton Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor-Director - Salary £68K Per Annum- Luton

Social Housing Paralegal x4 - City of London Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role: <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> </ul>Key Skills Required: <ul> <li>Demonstrate passion and experience in a broad range of publicly funded Housing Law</li> <li>A strong academic background with a Law degree</li> <li>Legal experience as a Housing Paralegal/Advisor</li> <li>Clear understanding and application of Housing Laws</li> <li>Business acumen and the ability to market the Company</li> <li>Excellent communications skills to work effectively with all types of people</li> <li>Excellent analytical and organisational skills and ability to use own initiative but know when to seek guidance</li> <li>Committed team player, self -motivated and professional</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Paralegal x4 - City of London

Who we are Nothing exists to make tech feel exciting again. We're building a different kind of company, one that puts design, emotion, and human creativity at the heart of everything we do. From the way our products look to how they sound, feel, and function, we care about the details that make technology not just useful, but inspiring. This is a place for the curious. The creators. The ones who ask why not and mean it. If you're drawn to bold ideas, fast moves, and work that actually makes you feel something, you'll fit right in. We're not here to follow the rules. We're here to make better ones. About Nothing Founded in London in 2020, Nothing is a design-led tech company building an alternative to the industry giants. Our products - from award-winning smartphones to expressive audio and wearables - blend iconic design with intuitive engineering to put people and creativity back at the centre of consumer tech. Backed by GV (Google Ventures), EQT Ventures, C Ventures, and influential investors like Tony Fadell (iPod), Casey Neistat, and Kevin Lin (Twitch), we've grown from startup to global challenger in just a few years. The Role: As Community Manager, you'll be the bridge between Nothing and the people who love what we do. Your mission? Cultivate a thriving, engaged, and passionate community across platforms, as well as driving co-creation and co-development projects that bring the feedback and talent of our community members closer to the heart of Nothing. This role is equal parts strategist, product manager, moderator and storyteller. Responsibilities: <ul><li>Engage with our community across all major platforms, fostering genuine two-way conversations. You'll be first to know what excites our fans and what doesn't.</li><li>Take the lead on building and maintaining high-energy, on-brand community spaces like Discord, Reddit, and Twitter/X. Moderate discussions and make everyone feel seen.</li><li>Identify, scope and execute on co-creation and co-development process with members of the community across hardware and software.</li><li>Identify and nurture brand advocates, creators, and ambassadors. Help them shine.</li><li>Act as the internal community advocate, turning community insights into actionable feedback for product, support, and marketing teams.</li><li>Execute online/offline experiences (AMAs, challenges, virtual hangouts, IRL meetups) that bring the community together.</li><li>Keep up with internet culture, tech trends, and memes - and know when to lean in or stay out.</li></ul>Requirements: <ul><li>Previous experience in community management, social media, or digital brand engagement (preferably in consumer tech or lifestyle brands).</li><li>Deep understanding of internet and community culture, Discord, Reddit, Telegram and Twitter/X. </li><li>Excellent written and verbal communication skills with a tone that's human, witty, and on-brand.</li><li>Experience in project management, especially within the tech industry, and understanding of the product development process.</li><li>Passionate about technology, design, and the people who use it.</li><li>Comfortable wearing multiple hats in a fast-paced, startup-style environment.</li></ul>We are an equal opportunity employer and will always promote a more diverse and inclusive environment. We are committed to being a welcome employer for all candidates. What we offer <ul><li>A chance to shape the voice of one of the most exciting tech brands</li><li>Fast-paced and creative environment with global reach</li><li>A culture that values curiosity, creativity, and doing things differently</li><li>A commitment to building a diverse, inclusive, and welcoming workplace for all</li></ul>

Community Manager

We (Roman and Jenn) manage a portfolio of companies beyond Linjer. One of these is a well-established baby goods brand with half a million Instagram followers. We are now focused on deepening engagement with our community and elevating the brand's presence in the baby and kids space. We are seeking a Community Manager to join our team and support the growth of this brand in our portfolio. The position is full-time in London. What makes this an exciting opportunity? <ul><li>Learn about the role and apply your skill set to a brand beloved by millions of parents across North America and Europe</li><li>Work with a highly experienced and entrepreneurial team</li><li>The brand is a new addition to our portfolio and we're bringing big changes to it - you'll have a lot of room to make an impact!</li><li>Competitive compensation package</li></ul>What You'll Do <ul><li>Formulate creative social media and influencer campaigns, and mobilize the team to implement them</li><li>Coordinate with other team members to ensure a steady stream of new social media ad content</li><li>Using ad performance data, identify trends in winning ad concepts and ensure that we make variations/iterations</li><li>Create content (both visual + copy) for various marketing channels: email, SMS, and social media</li><li>Build and optimize email content, cadence, and segmentation strategy for all promotional, triggered, and transactional emails</li><li>Monitor website performance and propose improvements in design, content and experience</li><li>Assist in company-wide strategy setting</li><li>Regularly report marketing performance</li></ul>Who You Are <ul><li>A recent university graduate</li><li>Fluent English speaker</li><li>You're an avid social media user and are interested in digital marketing</li><li>You have a customer-centric mindset, which translates into you understanding what kind of marketing is likely to be effective for our target customer (a millennial/Gen Z mother)</li><li>You have an eye for aesthetics and can create engaging content </li><li>You take initiative and are driven by passion</li><li>You love being creative!</li><li>You're coachable and dedicated to continuous personal improvement</li><li>You're tech literate and can learn new software with ease</li><li>You thrive in a high-growth environment and enjoy a startup team culture</li></ul>Bonus: you are our target customer yourself (millennial/Gen Z mother)! Not a requirement though :) If you have never received training in writing a cover letter before, please search online for guidelines on how to write a cover letter.

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

Housing Officer - West London Patch

We're looking for the face of a new members club launching soon. You'll curate next-level experiences, keep your London community hyper-engaged and excited, and use your existing network to grow the community ahead of, during and after launch. You have "the rizz" ;) Aethos Hotel Group is looking for a dynamic and people-oriented professional with a strong background in experience curation and community management to join our team as Community Manager in London. This role will report to our Global Head of Membership and Aethos London General Manager. In this role, you will be responsible for fostering a vibrant community in your city, curating exceptional experiences, recruiting top tier members, and building Aethos into the brand for curious travelers with a taste for the extraordinary in London. In summary, you bring the vibes that keep the community engaged and growing. CORE RESPONSABILITIES INCLUDE <ul><ul><li>Member acquisition </li><li>Member engagement</li><li>Customer obsession and success </li><li>Experience curation </li> The ideal candidate will have an existing, robust network within London, and be able to manage both external and internal stakeholders with ease and grace. What is Aethos? Aethos is an experiential, design led hotel group for the curious. We are growing fast, with hotels in Portugal (Ericeira) * Italy (Saragano, Sardinia, Monterosa, Milan), France (Corsica.) We are growing fast, with launches coming up in: Portugal (Lisbon)* UK (East London, Somerset Country House), Spain (Madrid, Mallorca), Americas (Caribbean, Mexico City) Think you have what it takes? See below:</ul>&gt;</ul>OBJECTIVES AND KEY RESPONSIBILITIES <ul><ul><li>Be the face of the Club, maintaining a strong on-site presence to connect with members and create memorable, meaningful experiences. You know how to make every member feel special, and like they are a vital member of a wider community</li><li> Drive member acquisition: identify and recruit top members in your city, and how to encourage key members to do the same to build momentun and create a flywheel effect. This is your core KPI. </li><li>Craft exceptional experiences that boost member engagement and create the 'wow' factor, from wellness and education to cocktail hours and dinner parties. Experiences should be considered through a London lens and be anything but bas.</li><li>Curate 'the vibe' - from lighting to energy to music. Bring charisma and charm to every member interaction.</li><li>Communicate effectively across platforms (e.g., WhatsApp groups, Newsletters, etc.) both inbound (ensuring timely, efficient, and clear responses to all member inquiries) and outbound (keeping members engaged and informed of all updates).</li><li>Boost club revenue by identifying opportunities to increase membership sales, optimize event experiences, and explore strategic partnerships.</li><li>Close the feedback loop - ensure the feedback from your members is getting back to the correct stakeholders to ensure the member experience is constantly improving.</li></ul></ul>REQUIRED SKILLS AND QUALIFICATIONS <ul><ul><li>You have:</li><li>a proven background in hospitality, events, and/or community management (eg running a members club)</li><li>a collaborative approach, working closely with colleagues to support a seamless member experience.</li><li>experience working with high-profile clients, handling sensitive situations discreetly, and maintaining a polished presence.</li><li>flexible availability, and can work evenings and weekends as needed. Availability to travel for retreats.</li><li>You are:</li><li>charismatic, confident, and creative.</li><li>excellent problem-solving, communication, and listening skills.</li><li>able to work effectively with multiple stakeholders, and can be accountable to both the central membership team and the local London GM.</li></ul></ul>LOCATION AND LANGUAGE REQUIREMENT The ideal candidate must reside in London, as the role requires a daily on-site presence to engage with members and oversee daily operations at the Club. Strong knowledge of London, its culture, and its business sectors is considered a significant plus. You should know the scene inside and out. Established local contacts and familiarity with the local market will be advantageous in building and maintaining relationships within the community and beyond. The candidate must possess fluent English proficiency at a C2 level, both written and spoken.

COMMUNITY MANAGER

Location - LONDON Bespoke Britannia has an excellent opportunity for an experienced House Manager to help run multiple private household based both in London and internationally. As the house manager you will ensure the smooth operation of multiple residences and vehicles across various international locations. This includes coordinating all staff travel, logistics, and household preparations for the Principal and his guests. The ideal candidate will be highly organized, proactive, and capable of managing multiple tasks simultaneously. You will report to the Executive Assistant of the principal on a daily basis and to the Principal himself on a regular basis. Job Role <ul><li>Planning - You will need to be able to prepare and execute comprehensive operation plans for all departments in the house with regards to maintenance, repair, sanitation, energy conservation and staff uniforms. You will also have responsibility for financial playing including salary administration.</li><li>Organizing - You will be involved in the recruitment and selection process of staff. The ability to implement staff objectives pertaining to functional responsibilities, performance planning and staff reviews to ensure that house is running efficiently. You will ensure all homes are prepared for family stays or guest visits, with attention to detail for catering, cleaning, and overall presentation. You will also make sure that all vehicles are maintained area ready for use.</li><li>Administration - You will be able to set our clear guidelines for staff, scheduling meetings and keeping open lines of communication. The House Manager is also responsible for documents such as accounting work, month end reports and ad-hoc admin tasks. You will also be responsible for processing staff expenses, track budgets, and ensure timely payment of staff salaries.</li><li>Staff Coordination: Manage household staff and liaise with Principal's executive team, creating and maintaining staff rosters, vacation schedules, and ensuring adequate security and any other third party personnel when required. Management of all household staff in all locations ensuring equality of treatment and consistent high standards of all staff service.</li></ul>• PACKAGE <ul><li>The client is offering a long-term PAYE role for the right candidate, up to £80,000 DOE.</li><li>Hours - To be arranged with the Principal, more hours will be required when the family are home, the majority of the year will but much less due to the families' movements.</li><li>Immediate start available for the right person.</li><li>Great work life balance</li><li>There is no accommodation supplied, you will need to live within commutable distance of Mayfair.</li></ul>CANDIDATE REQUIREMENTS <ul><li>You must hold a professional management qualification and have been working in a similar role managing a large private household.</li><li>You must hold a current DBS or be willing to have one.</li><li>Strong administration and communication skills are essential to this role.</li><li>We are looking for someone that is self-motivated, has the ability to manage their own workload and manage a team upwards of twenty staff at any one time.</li><li>You will also need to have the flexibility to adapt to different work patterns and be able to travel internationally at short notice when required.</li></ul>

House Manager

Job Description Organisation: London Borough of Waltham Forest Salary: £49,083 - £52,116 (PO5) Contract Type: Full-time, Permanent. Working hours per week: 36 Working style: Hybrid - Working 3-4 days on-site, 1 day work from home. Application Deadline: 8th September Proposed Interview Date(s): Week commencing the 15th &amp; 22nd September 2025 Reference: 1461 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role: We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul>Knowledge, Skills and Experience <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul>Indicative Qualifications and Requirements: <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul>Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. Click here for further information on the Human Resources recruitment privacy notice.

43 Full Time Jobs in St Albans, UK