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Liberty has an exciting opportunity for a Tenant Liaison Officer to join our team, based in Manchester. You will be working on a full-time, permanent basis, working 40 hours per week and in return, you will receive a salary of £26,208 per annum Plus Excellent Benefits! We are an experienced and innovative construction firm that is committed to putting customers and clients at the heart of everything we do. Liberty offers professional gas installation, maintenance and servicing, as well as energy solutions, electrical installations and property building and maintenance services, with a strong commitment to value for money services that make a positive difference to people and the communities in which we work. The strength of our organisation lies in the quality of the people we work with. We're proud to employ the most talented, driven individuals within the property services sector. Responsibilities for this Tenant Liaison Officer will include: Provide a high-quality service by liaising between the client, tenant &amp; Liberty staff Understanding tenant requirements Support the reduction in complaints Support customers, particularly any vulnerable customers Manage client relationships to engage on access procedures, installation programmes and community engagement Support the wider Liberty team in managing customers and improving customer experience Engagement with field and work planning teams Ensure all customer details on all systems are accurate to keep clients updated What we are looking for in our ideal Tenant Liaison Officer: NVQ Level 2 or customer related discipline, GCSE or equivalent standard in Maths &amp; English. Valid driver's license essential. Customer service experience, ideally within a social housing environment (Desirable). Experience of the use of Microsoft Office Software including Outlook, Word, Excel &amp; Access. A caring &amp; empathetic individual who understands and supports the needs of a diverse cross section of customers who has analytical skills and the ability to manage change, problem solve &amp; manage own workload. We offer a range of benefits for a rewarding career including though not limited to: <ul> <li>Pension scheme</li> <li>Discounted gym memberships</li> <li>Discounts and savings on travel, hotels, shopping, holidays and restaurants</li> <li>Cycle to Work scheme</li> <li>Life Insurance</li> <li>Smart Health (including round the clock access to 24/7 UK-based GPs)</li> <li>Medicash Health Plan</li> <li>23 Days Holiday Entitlement plus Bank Holidays</li> <li>Death in Service Payment</li></ul>In addition to the above, at Liberty we look to invest in the up-skilling and development of our employees, ensuring competency and compliance to industry standards, in turn we will look to offer additional training where appropriate to give you the skills you need to deliver the service required. Liberty strives to be a diverse and inclusive place where we can ALL be ourselves. We commit to achieving equal opportunities in employment for all suitably qualified candidates, through upholding our values of Passion, Openness, Respect and Trust, underpinned by Fairness, Respect, Equality, Diversity, Inclusion and Engagement. Please note, only candidates who have the right to work in the UK will be considered for this vacancy. As part of our recruitment process all employees need to be vetted and undertake pre employment checks. For this role you may need to complete a Disclosure and Barring Service (DBS) Check, previously Criminal Records Bureau, prior to or upon commencing employment with Liberty. If you have the desire to work in a busy and high performing team, why not join us as our Tenant Liaison Officer click "apply" below - we want to hear from you! Closing date: 27th November 2025 (we reserve the right to close this vacancy earlier depending on number of applications).

Tenant Liaison Officer

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today! Job Summary Park Holidays UK is seeking a talented, enthusiastic, and passionate Accommodation Manager to join our team. The successful candidate will be responsible for overseeing the standards and operations of our accommodation services, ensuring a high level of cleanliness, safety, and guest satisfaction. This role requires strong leadership, excellent communication skills, and a commitment to exceeding guest expectations. As an Accommodation Manager, you will play a crucial role in maintaining our holiday fleet to the highest standards, both during peak season and in preparation for seasonal changes. Job Duties <ul> <li>Prioritise guest satisfaction by always ensuring professional and courteous communication.</li> <li>Assist in pre-season preparations and winter close-down tasks, including setting up and securing accommodations, managing inventory, and completing necessary maintenance tasks.</li> <li>Train, support, and monitor the cleaning team to ensure they meet company standards of cleanliness and safety.</li> <li>Ensure the cleaning team complies with Health &amp; Safety standards and COSHH regulations; obtain relevant risk assessments and method statements from contractors.</li> <li>Manage key handling, inventory management, and the upkeep of safety equipment such as smoke detectors and fire extinguishers.</li> <li>Ensure all accommodations are inspected and meet company standards before guest check-in, and that any maintenance issues are promptly reported and addressed.</li> <li>Oversee the linen process and ensure all housekeeping areas are kept clean, tidy, and well-organised in compliance with Health &amp; Safety regulations.</li> <li>Oversee staffing levels, including recruitment, scheduling, and rota management, to ensure adequate coverage and operational efficiency.</li> <li>Monitor and maintain the cleanliness and condition of all accommodations, ensuring they meet company standards.</li> <li>Greet and communicate with guests professionally and courteously, delivering exceptional guest service.</li> <li>Lead pre-season preparations, including setting up the fleet, managing inventory deliveries, and ensuring all units are guest ready.</li> <li>Oversee winter closedown activities, ensuring all accommodations are properly secured, cleaned, and prepared for the off-season.</li> <li>Manage linen stock levels and the overall linen process to ensure efficient operation.</li> <li>Foster strong communication and collaboration with the Holiday Service team to maintain the highest operational standards for the hire fleet.</li> <li>Ensuring all keys are always safeguarded and accounted for.</li> <li>Clean and maintain holiday homes and communal areas to a high standard, ensuring that all areas are spotless and well-organised.</li></ul>Requirements <ul> <li>Proven experience in a similar role within the hospitality or accommodation sector.</li> <li>Strong leadership and team management skills.</li> <li>Excellent communication and interpersonal abilities.</li> <li>Commitment to delivering high standards of guest service.</li> <li>Knowledge of Health &amp; Safety and COSHH regulations.</li> <li>Strong organisational skills with the ability to manage multiple tasks simultaneously.</li> <li>Flexibility to work during peak season and manage off-season preparations.</li> <li>This role is subject to a Basic Disclosure and Barring Service (DBS) check.</li></ul>We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. Benefits At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development. Employee Benefits at Park Holidays UK include: <ul><li>Generous discount on holidays across our parks</li><li>Discount on all food and beverage items on park</li><li>Free premium eye test voucher</li><li>Access to the Help@hand app offering health, wellbeing, and retail discounts</li><li>Comprehensive Employee Assistance Programme</li><li>Discounted gym memberships</li><li>Employee referral scheme</li><li>Sales referral scheme</li><li>Free expert mortgage advice</li><li>Company pension scheme</li></ul>IND1 Location:

Accommodation Manager

The Vacancy Permanent, Full-Time (37 hours per week) Stockport Homes Group is a great place to work. We pride ourselves on building strong collaborative relationships locally, regionally and nationally. We are passionate about not only providing housing and building new homes in Stockport but helping to transform the lives of our customers. We aim to provide comfortable and affordable homes and engage customers and communities. We're looking for a Homeless Support Officer to join our Temporary Accommodation team, to support in the day to day running of the temporary accommodation schemes, maintaining a good standard of temporary accommodation, provided for homeless families, single men and single women, sited at 3 separate locations. This is a varied role, working on a shift basis and your time can be spent offering practical support and advice to promote customer independence and development. You will support customers in life skills training sessions in both formal and informal settings. In this rewarding role, you will have the opportunity to work alongside and support a diverse range of customers, assisting them into long term independent accommodation, inspiring people to make positive changes, realise their full potential and lead a fulfilled life. Candidates for this role will have good communication skills and a working knowledge of IT and Microsoft Office applications. You will have confidence in challenging behaviour/resistance in others and have previous experience and knowledge of providing a support/befriending service and a basic understanding of the benefits system. You will undertake 'on the job training' to understand the business and carry out key tasks which includes domestic duties, cleaning and preparing properties to be let after they have been vacated; and storing belongings in line with legal responsibilities. You will be required to work on a shift basis for this role. Shifts include 8-4, 9-5, 10-5.30, 2pm-10pm and weekend working (a rolling rota of 1 in 6 weekends). The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. This role will be on Skylight terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. Please note: We encourage you to apply early! We will be reviewing applications and conducting interviews on a rolling basis throughout the campaign so we may close the advert sooner if we find the right candidate. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Homeless Support Officer - Brindale

Job summary This is an exciting development opportunity for a Band 5 worker, to join the Bradford and Airedale Early Intervention in Psychosis Service as a Recovery Coordinator. We work in a multidisciplinary team approach and with excellent formal and informal support to help you manage your workload. Caseloads are set at manageable levels and we offer regular clinical and management supervision along with developmental opportunities relating to our specialist approaches e.g. cognitive behavioral therapy, family interventions, physical health, including various in house skills based training to include vocational and psychosocial interventions. Extensive regular travel across the district is a requirement of the role in order to successfully undertake the range of duties specified within the job description. Therefore, it is an essential that applicants have the ability to travel regularly across the district to meet the needs and demands of the service. Closing date: 17/11/2025 Shortlisting date: 18/11/2025 Interview date: TBC Main duties of the job Under the supervision of a Team Leader, accountable for the co-ordination of care plan and care delivery for people who are in the recovery stage of psychotic illness, between the ages of 14-65. Please see attached for more detailed job description. About us Everything we do is underpinned by our core values: -We Care - We act with respect and empathy, and always value differenceWe Listen - We understand people's views and respond to their individual needsWe Deliver - We develop and provide excellent services and support our partnersWe will consider a variety of flexible working arrangements to enable staff to balance their work and home lives and support staff by offering a fantastic range of benefits including :Increase mileage rates for &gt; 3500A wide range of health and wellbeing support packagesA range of internal and external development and learning opportunitiesPlus many more.We are also proud to pledge our support to the Armed Forces and hold a Bronze Award in the Defence Employer Recognition Scheme.BDCFT is dedicated to environmental and social sustainability by delivering on the commitments within our Green Plan. All staff are actively encouraged and supported to participate in training and to identify and implement sustainable quality improvement across all service areas and activities. The Trust reserves the right to close this position early if a significant number of applications are received. Job description Job responsibilities Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it is essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including; but not limited to, visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately, and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly. Job description Job responsibilities Right to Work in the UK Prior to your appointment you will be asked to provide confirmation of your right to work and reside in the UK. During your continued employment with the Trust, you have a personal responsibility to notify your manager as soon as possible should there be any changes to your right to work status. Regrettably, if the role is not eligible for sponsorship under the Trusts eligibility criteria, the Trust are unable to extend your employment beyond the expiration of your current visa. The Trust is not responsible or liable for ensuring that your employment continues after this period. As a condition of continuous employment, it is essential you maintain the legal right to work in the United Kingdom throughout the duration of your employment with Bradford District Care NHS Foundation Trust (BDCFT). Any change in your right-to-work status, including; but not limited to, visa expiration, revocation, or denial of renewal, may impact your eligibility for employment with the Trust. It is your responsibility to promptly inform your Line Manager of any changes in your right-to-work status immediately, and to provide necessary documentation for verification purposes. Failure to obtain or renew your visa in a timely manner is a breach of employment conditions and will result in termination of your employment. We appreciate your attention to this matter and your commitment to fulfilling this requirement promptly. Person Specification Qualifications Essential <ul> <li>Degree level education</li> <li>Health or Social Work qualification</li> </ul> Desirable <ul> <li>Family work training</li> </ul> Experience Essential <ul> <li>Substantial experience of working with people in a health, education or social care field. oExperience of working with adults, young people or children in a 'key worker' role</li> <li>Experience of working as part of a team</li> <li>Experience of working with adults, young people or children in a 'key worker' role</li> </ul> Desirable <ul> <li>Experience of working in an Early Intervention service</li> </ul>Person Specification Qualifications Essential <ul> <li>Degree level education</li> <li>Health or Social Work qualification</li> </ul> Desirable <ul> <li>Family work training</li> </ul> Experience Essential <ul> <li>Substantial experience of working with people in a health, education or social care field. oExperience of working with adults, young people or children in a 'key worker' role</li> <li>Experience of working as part of a team</li> <li>Experience of working with adults, young people or children in a 'key worker' role</li> </ul> Desirable <ul> <li>Experience of working in an Early Intervention service</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Bradford District Care NHS Foundation Trust Address Horton Park 99 Horton Park Avenue Bradford BD73EG Employer's website

Recovery Coordinator

Financial Inclusion Specialist Application Deadline: 2 December 2025 Department: Mental Health and Wellbeing Services Employment Type: Permanent Location: East Sussex - Lewes Compensation: GBP 27,942 / year Description Location: Lewes base with travel across East Sussex. Salary: GBP 27,942 (FTE) plus GBP 1,000 annual essential car user allowance Hours: 33 per week What you'll be doing: Are you passionate about financial inclusion and mental health? Join our team as a Financial Inclusion Specialist and help people build financial stability and confidence as they move forward in their recovery journey. Part of Southdown's wider mental health services in East Sussex, you'll provide one-to-one support to clients experiencing mental health challenges, helping them navigate the benefits system, manage their money, and access the right support at the right time. You'll be a go-to expert on welfare benefits such as PIP, ESA, Jobseeker's Allowance, and Universal Credit, and work with clients to explore budgeting, maximise income, and reduce financial stress. This is a varied, client-facing role where no two days are the same. You'll assess new clients, support people in crisis, run money management workshops, and work closely with other services. You'll also help improve the service by sharing ideas and client feedback. We welcome applications from candidates with previous experience such as Welfare Rights Adviser, Benefits Adviser, Money and Debt Adviser, Financial Inclusion Officer, Support Worker, Housing Officer, or Mental Health Practitioner. Or you may be looking for a new challenge and believe you have the transferable skills to support people facing financial and mental health challenges. If you're passionate about helping others build stability and confidence, we'd love to hear from you. Perks and benefits: <ul><li>Health cost cash-back scheme: access to our health insurance scheme which covers dental, optical, physical therapies and other medical treatments with the option to add greater levels of cover.</li><li>Interest-free loans: assistance with larger costs that arise such as tenancy deposits, season travel tickets or buying a car.</li><li>Access to the Easit Network: discounts and incentives on train, bus and car journeys such as 15% off eligible daily and season rail tickets.</li><li>Blue Light card: access to discount services for the social care sector with savings across thousands of online shops, restaurants, and high-street vendors. </li><li>Free advice and counselling service: confidential emotional support and practical guidance from our independent telephone service.</li><li>25 days paid holiday plus bank holidays</li></ul>Knowledge, Skills and Experience What you'll need for the role: <ul><li>Experience supporting people with mental health needs, including those in crisis or facing complex challenges</li><li>Strong working knowledge of UK benefits and welfare entitlements</li><li>Experience giving budgeting advice, completing benefit calculations, and challenging decisions</li><li>Confidence managing risk and co-creating safety plans</li><li>Strong communication and partnership skills</li><li>A standard DBS check (paid for by Southdown)</li><li>A full UK driving licence and access to a vehicle</li></ul>What would be nice: <ul><li>Familiarity with the principles of co-production and personalised care</li><li>Experience facilitating financial capability workshops or training sessions</li><li>Knowledge of employment and education pathways to help clients move forward</li></ul>Training:Our award-winning in-house training team will help you to gain valuable qualifications, continually develop your skills and build a great career with the largest provider of housing, care and support in Sussex. How to apply:Please click on the 'Apply Now' button and fill out our simple one-page application form. The application closing date is 2 December 2025. Please note, if we receive a large number of applications then this position may close before the advertised application closing date. We encourage you to submit your application as soon as possible.

Financial Inclusion Specialist

Job description Post Ref: CC631 Calderdale Council, are pleased to offer the opportunity to undertake the role of Independent Living Officer (ILO) within the Reablement Team. The role has been redesigned and regraded to encourage people who are thinking about a career in Health and Social Care, combining elements of Occupational Therapy, modern approaches to community rehabilitation, reablement and the innovative use of Assistive Technology to support impendence and community inclusion. These roles have been regraded to reflect the new approaches we are developing and can be the first step in a rewarding career, covering a variety of professional roles in health and local government. If you are at the beginning of your career and exploring different options before you make the decision about your future, or if you have the life experience, thinking about a career change and willing to learn new skills that will take you into areas of work you didn't know existed, please contact us for a further conversation. The new team will need to be highly professional, committed to continuous improvement, outcome driven, quality focused with the prospect of future career opportunities? We embrace innovation and encourage performance. We are keen to recruit Independent Living Officers with shared values and behaviours that remain at the heart of everything we do. The reablement team consists of a range of health and social care professionals and supports a Home First pathway and aims to: • Provide reablement to people in their own homes - including assessment and provision of equipment, aids and adaptations, assistive technology. • Reduce preventable admissions to hospital. • Reduce length of stays in hospital by supporting safe and timely discharges using a Home First model. • Provide a person-centred approach to optimise independence and confidence, enable recovery and prevent a decline in functional ability. • Undertake assessment for longer term care for those requiring on-going support. The role of ILO will be to support people to live as independently as possible through engagement, assessment and provision of equipment and aids to support independent living. You will assess, provide and install aids, equipment, adaptations, personal care, medicines management, rehabilitation exercises and support for carers to meet identified needs to support people to live safely at home and maximise independence. Closing date Wednesday, 19th November 2025 Interviews Wednesday, 26th November 2025 As part of our Vision ( <a href="https://www.calderdale.gov.uk/vision/" target="_blank">https://www.calderdale.gov.uk/vision/</a> ) we aim to be a talented, resilient and inclusive community. We welcome applications from all and offer a variety of flexible working / job share opportunities. On 30 January 2019, the Council declared a climate emergency in a bold move to step up its action to tackle climate change. Calderdale Council embraces the positive benefits of a diverse workforce and we are committed to providing an environment that is inclusive. We encourage applications from people who share our commitment to challenge inequality and promote diversity across Calderdale. We particularly welcome applications from communities that are currently under-represented in our organisation. All applications are anonymised be-fore being seen by the selection panel.

Independent Living Officer (Reablement Service)

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Housing Manager. This is a permanent job, working 37 hours per week, Monday to Friday. The role comes with Agile Working and Flexible Working will be considered. The successful candidate can be based in any Flagship Housing office, whichever is closest to their home address. We have offices in the following locations: Norwich, Melton / Woodbridge, East Dereham &amp; Bury St. Edmunds. As a Housing Manager, you will lead and a develop a team and support the Head of Housing to deliver our housing strategy and our vision, Housing Made Simple. You'll be the subject matter expert for your service area ensuring the function meets all regulatory and legislative requirements. Taking a coaching approach to empower your team to deliver an outstanding housing management service to our customers. You'll support the team to resolve complex enquiries. Whilst encouraging your team to be autonomous and to be confident in their decision-making, driven by doing the right thing for our customers and our business. You'll support your manager to lead on our vision, Housing Made Simple, to make it as easy as possible for customers to rent their homes whilst ensuring we are compliant with the law, legislation, and Bromford Flagship's policies and procedures. Applications are welcomed for the role of Housing Manager from those with previous experience of leading and developing a team, ensuring they have the skills, knowledge, and resources to carry out their roles. With extensive housing management experience, in social housing. You will need demonstrable experience of continuous improvement, shaping the future direction of the team and wider business. As well as being able to analyse and interpret data to understand and improve performance. Educated to GCSE standard or equivalent, with a CIH 4 - Housing Qualification or be willing to study towards it. You will also require a full valid Driving Licence. In return for your hard work, we offer a competitive salary of £46,297.19 annum and a benefits package that includes: <ul> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Housing Manager The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 1683 and state that you are applying to be a Housing Manager, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Please click here , to see the full list of benefits for this job. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 23.11.2025. Interview Date: 03.12.2025, in King Street, Norwich. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Housing Manager - Reference Number 1683 About Us Victory / Samphire/ Newtide Homes is part of Bromford Flagship . By joining us, you become part of a leading housing provider delivering community-focused services across the east, central and south west of England. We have a local approach, all backed by the scale and ambition of the Bromford Flagship. Apply now to help create communities where people can put down roots, feel secure, and thrive. Division Housing Locations Office Based - Negotiable (any Flagship Office) Remote status Hybrid Yearly salary £46,297.19

Housing Manager

At Watergate Bay, we don't just provide a place for our guests to rest their heads - we create memorable experiences that they'll remember for a lifetime. It's all about the balance of life. Being active, getting amongst the elements, spoiling yourself a little, chilling out, getting cosy, and most of all having a good time. Set on a spectacular, two-mile surfing beach on the North Cornwall coast, Watergate Bay Hotel is the perfect destination for a contemporary beach holiday and it's a wonderful place to take your career to new heights. With a team that values connection, flexibility, variety, and challenge, we're all about making a meaningful impact on our guest's holiday. Our three core values - We Care, We Notice, We Change - show what it means to work for a hotel which goes above and beyond for our team and guests. An unforgettable holiday experience Watergate Bay Hotel offers a modern take on a beach break. For our guests, how their stay makes them feel is crucial; cared about, looked after, welcome. Our House Manager role: We're looking for an attentive, organised, proactive House Manager to exceed our guests' expectations, and ensure that their experience before, during, and after their stay is the best it can be. You'll embody the spirit of Watergate Bay Hotel with your friendly, considerate manner, and oversee daily hotel operations across all areas. You'll also ensure a seamless experience, notably during key periods of demand, and proactively identify issues, taking proactive measures to prevent them from occurring, and monitor guest touchpoints, ensure cleanliness, ambience, and service standards are upheld, and build relationships with new and returning guests. In return you'll find yourself in a team with a shared outlook on life where friendship, connection, flexibility, and variety, are a guaranteed part of your working day. Please note, this role is 37.5 hours. As our House Manager you'll be: <ul><li>Representing the hotel management in all guest related matters.</li><li>Overseeing daily hotel operations across all departments during shifts. </li><li>Monitoring guest touchpoints to ensure cleanliness, ambience and service standards are upheld. </li><li>Assisting in covering our Night Manager during holidays &amp; sickness. </li><li>Completing weekly booking checks to ensure room availability and dinner bookings. </li><li>Providing hands on support in all Front of House operational areas during peak times.</li><li>Carrying out regular checks to ensure both front and back of house are presented to the correct expected standard.</li><li>Personally welcoming groups, VIP's, and repeat guests and being their key point of contact, as well as ensuring special touches are organised.</li><li>Coordinating special requests and special occasion stays.</li><li>Reviewing guest feedback and communicating back to teams the positives and areas of improvement.</li><li>Addressing complaints, feedback, and inquiries with a proactive and solution-orientated focus.</li><li>Proactively ensuring the delivery of any guest requests across all areas of the hotel. </li><li>Identifying opportunities to surprise and delight new and returning guests and actioning these accordingly.</li><li>Identifying opportunities to improve guest experience across all areas of the hotel and implementing an action strategy accordingly.</li><li>Acting as an ambassador for Watergate Bay Hotel at all times.</li></ul>You'll also: <ul><li>Maintain a safe working environment at all times, recording any accidents in the accident book.</li><li>Have knowledge of the fire evacuation procedure for all areas, and ensure all staff are fully trained and aware of what to do in the event of a fire.</li><li>Act as the emergency response leader during your shift. </li><li>Communicate and uphold standards around uniform and personal grooming.</li><li>Ensure detailed shift reporting and follow up between teams. </li><li>Liaise with department heads and supervisors to resolve operational issues. </li><li>Communicate with guest services &amp; reservations to ensure seamless guest journey.</li><li>Work in accordance with Department Heads and Supervisors to improve all aspects of guest experience.</li><li>Have a good understanding of why we are working towards a B Corp accreditation.</li><li>Understand our shared responsibility to look after our team and planet.</li><li>Be an active participant in B Corp related initiatives and workshops.</li></ul>The skills you'll be sharing with us: <ul><li>A minimum of 1 year in a management position (within a similar role)</li><li>Solid organisational skills</li><li>A positive, proactive approach to team leadership</li><li>A good knowledge of customer care/ complaint handling</li><li>A natural communicator</li><li>Confident making decisions under pressure</li><li>Amenable to a flexible working schedule, including weekends</li><li>A guest-focused mindset</li><li>Responsible, with an excellent attention to detail</li><li>Ability to work to your own initiative</li><li>Strong accuracy in numerical documentation (desirable)</li><li>First Aid Qualification (desirable)</li><li>Pool Emergency Response training (desirable)</li></ul>What we'll offer you: <ul> <li>A relaxed, professional place to work in a beautiful location - at one of the UK's most striking beaches</li> <li>A welcoming team, eager to support and encourage each other</li> <li>Excellent career prospects in an ever-expanding organisation</li> <li>Special rates for you and your friends and family to stay at the hotel</li> <li>Team discounts on treatments in Swim Club</li> <li>Discounts for you and your friends and family at: Zacry's, The Beach Hut, and Living Space Restaurants.</li> <li>Team discount at our Cubs coffeeshops</li> <li>Team discounts at Shop on the Beach and other partner businesses</li> <li>Free surf lessons, surfboards and wetsuits hire from Wavehunters</li> <li>Team social events throughout the year</li> <li>Team assistance scheme - a dedicated helpline for support &amp; advice on topics from mental health through to managing your finances</li> </ul>From discounted stays to training and development opportunities, we're all about helping our team achieve their personal and professional goals. Located on the sunny, sandy, Cornish coast, you'll never be short on inspiration. If you would love to join us as our House Manager, apply now and be part of our journey at Watergate Bay hotel, a wonderful place to work.

House Manager

Equans is looking for an experienced Resident Liaison Officer to join our team in Slough on a full-time, permanent basis. This is an exciting opportunity to play a key role in supporting residents and clients across social housing and regeneration projects, ensuring a smooth and positive customer experience throughout the delivery of improvement and maintenance works. As a Resident Liaison Officer, you'll act as the main point of contact between residents, our site team, and project managers - helping to minimise disruption, manage expectations, and maintain strong relationships within the local community. Key Responsibilities <ul> <li>Build and maintain positive relationships with residents, keeping them informed of planned works, schedules, and progress.</li> <li>Work closely with site managers and supervisors to ensure residents' needs are understood and met.</li> <li>Arrange access appointments, distribute notices, and assist in resolving any issues or complaints efficiently and professionally.</li> <li>Attend and support resident meetings, open days, and community engagement events.</li> <li>Keep accurate records of resident interactions, access arrangements, and any special requirements.</li> <li>Ensure residents' homes are treated with care and respect during all works.</li> <li>Promote Equans' commitment to excellent customer service and community partnership.</li> </ul> Who You Are <ul> <li>Previous experience in a Resident Liaison Officer, Customer Service, or Housing Support role (ideally within social housing, regeneration, or construction environments).</li> <li>Excellent communication and interpersonal skills, with the ability to build trust quickly.</li> <li>Organised and proactive, able to manage multiple tasks and priorities effectively.</li> <li>Empathetic and patient, with a professional and approachable manner.</li> <li>Confident working independently and as part of a wider site/project team.</li> <li>Strong IT and administrative skills for managing resident data and communications.</li> </ul> What We Offer <ul> <li>Competitive salary and benefits package</li> <li>25 days annual leave + bank holidays</li> <li>Pension scheme and life assurance</li> <li>Employee benefits platform with discounts and wellbeing support</li> <li>Opportunities for professional development and career progression within Equans</li> </ul> Who We Are At Equans, we deliver essential services across energy, regeneration, and facilities management, supporting communities as they transition to a sustainable future. Our people are at the heart of what we do - and our Resident Liaison Officers play a crucial part in helping us deliver high-quality, resident-focused service on every project. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Slough United Kingdom

Resident Liaison Officer

The Vacancy Full Time, Permanent Available to work during the hours of 8:00am - 7:00pm Monday - Friday and Saturday 9:00am - 5:00pm. Closing Date: 18th November Interview Date: TBC Support our communities. See the difference you can make in our city. At One Manchester we are passionate about providing good quality homes, great services and real opportunities for customers and communities. We are more than just a landlord. We invest in new and existing homes, provide money advice and wellbeing, employment and training support and build strong partnerships to support inclusive growth. At One Manchester we're passionate about improving lives and helping neighbourhoods thrive. Every day we provide homes and help communities to learn, manage their money, launch successful businesses and improve their employability. You'll provide a customer-focused financial inclusion service to help customers manage their finances and improve their financial capability avoiding legal action and potential eviction. This role will empower residents to sustain their tenancies. We deliver both welfare benefits advice and money guidance support. Informing residents of their welfare rights with the aim to ensure they are receiving all the benefits they are entitled to and support residents with possible grant and/or charity applications. Experience we are looking for: <ul> <li>Able to provide personal financial advice and guidance</li></ul><ul> <li>Knowledge and experience of provision of welfare benefits advice including relevant legislation such as Welfare Reform Act 2012</li></ul><ul> <li>Computer literate.</li></ul><ul> <li>Experience of housing management systems and case management systems.</li></ul><ul> <li>Able to design and deliver Financial Inclusion training courses for One Manchester customers</li></ul><ul> <li>Self motivated and able to work on own initiative to meet required deadlines</li></ul><ul> <li>A driving licence and ability to drive.</li></ul>You must be able to work shifts during the hours of 8:00am - 7:00pm Monday - Friday and Saturday 9:00am - 5:00pm. You must also be able to attend our outreach locations listed below as required: Gorton Fallowfield Hulme Rusholme Clayton These may change from time to time. Why take up the challenge with One Manchester? This really is a great place to work. We've bags of potential and have huge opportunities waiting to be unlocked. Supportive and flexible, we're rightly proud of our work and excited about the future. So, challenge yourself to be creative and ambitious and see the difference you can make in our great city. If this sounds like you then apply today, we'd love to hear from you! We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. In accordance with the aims of our Equality and Diversity strategy and organisational commitment to address the employment of underrepresented groups, One Manchester is operating 'the Rooney Rule'. This means that we aim to interview at least one ethnically diverse candidate for all roles. We will also interview at least one female candidate for all our roles within our trades and facilities teams where we experience an under representation. One Manchester strives for equality, diversity and inclusion in all that we do. We positively encourage applications for employment from eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are transitioning to a culture where agile working will be a feature of many of our roles. We also try to support and promote a culture of flexible working where possible and practical. If you are interested in a role but require flexibility or part time hours please give us a call and we can let you know if this can be considered for a particular role. The Company We own and manage over 12,000 homes in central, south and east Manchester. We have one purpose: to provide good quality homes, great services, and real opportunities for our customers and communities. Our role as a trusted Registered Provider of Social Housing goes well beyond putting people in safe and secure homes. That's not to say it's not one our key priorities, it's simply one of the many things we do to help our customers live happy and fulfilled lives. We put people at the heart of everything we do. We're constantly evolving as a business to ensure we're supporting our customers and communities. We focus on improving our communities by offering a range of services, including employment opportunities, building new developments, and ensuring our customers have safe homes to live in. The Benefits Not only do we offer fulfilling jobs where you can see the difference our work makes in our communities, but we also offer great rewards. Visit our site for more details. Career development 27 day annual holiday Pension scheme Healthcare cash plan

Financial Inclusion Officer

Housing Manager Working across Gateshead Permanent, full time (37.5 hpw) Up to £32,000 per annum [pro rata] (depending on experience, skills and qualifications) We can't offer CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in Gateshead. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! What's in it for you? <ul><li> 34 days leave, rising to 39 (this includes bank holidays and a "me day"). </li></ul><ul><li> Matching pension contribution (up to 7% and life insurance of 3x basic salary) </li></ul><ul><li> Family friendly policies including maternity, paternity, adoption, neonatal, fertility and menopause support </li></ul><ul><li> Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more </li><li> Work your way with flexibility to balance life and work </li></ul>What you'll do <ul><li> You'll look after a number of patches and neighbourhoods (ably supported by our Community Housing Assistants). </li></ul><ul><li> Engage with customers and proactivity on our estates, you'll really get to get to know our communities. </li></ul><ul><li> Proactively managing anti-social behaviours in our estates, responding to customer queries and complaints. </li></ul><ul><li> Managing our voids process including liaising with local authorities. </li></ul><ul><li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities. </li></ul>Why choose us? This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li> Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li><li> Have, or are willing to work towards Chartered Institute of Housing Level 3 </li></ul><ul><li> Passionate about delivering excellent customer service and have a genuine desire to help your customers. </li></ul><ul><li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li></ul><ul><li> Confident working with external partners and stakeholders such as local authorities, MP's etc</li></ul>The practical bits <ul><li> This is a hybrid role and in an average week, you'll spend a couple of days working from our community patches </li></ul><ul><li> Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 2 days in the office and the rest working from home catching up on admin. </li></ul><ul><li> We mainly work Monday to Friday and work occasional evenings to meet with customers. You'll be able to shape your own diary. </li></ul><ul><li> To get from A to B, you'll need a vehicle insured for business purposes. We'll pay your mileage! </li></ul><ul><li> You'll need a Standard DBS check done and we pay for that. </li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply. Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Homeownership Coordinator Salary £27,574 to £42,773 per annum, depending on skills and experience Permanent, Full time (37.5 hpw) South (Home Based) Home a place where you belong Are you a dynamic, customer focussed housing specialist looking for a new challenge in an exciting organisation? We're looking for a Homeownership Coordinator committed to delivering a consistent and professional Homeownership service aligned with legislation, Home Group policy and our Customer Promise. A key partner to our Operations, you'll collaborate with various teams including Maintenance, Sales, Development and Legal and manage various home ownership tenures including Right to Buy, Retirement, Shared Ownership and more! What you'll do <ul><li>Engage actively in driving customer satisfaction to new heights by delivering exceptional and evolving services.</li><li>Manage Homeownership funds meticulously, ensuring service charges are calculated accurately, in line with statutory requirements and our policies.</li><li>Be on the move to engage stakeholders, attending regional and customer involvement meetings, enriching our community connections.</li><li>Serve as the go-to expert for complex lease and account queries, facilitating seamless collaboration between legal, sales, maintenance, and development teams.</li><li>Champion the Homeownership services within Home Group, influencing decisions and fostering cross-departmental collaboration to enhance operational effectiveness.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Either an accountancy qualification (AAT) or membership in the Institute of Residential Property Managers (IRPM), or the drive to achieve one, showcasing your commitment to professional development.</li><li>A wealth of experience dealing with complex legal issues, underpinned by a thorough understanding of relevant legislation and best practices, ensuring our services remain top-notch.</li><li>Exceptional customer service skills, equipped to handle challenging situations with professionalism and grace.</li><li>A background in a Homeownership/service charge environment, demonstrating your ability to engage effectively with Homeownership customers and understand their needs.</li><li>Strong organisational and communication skills, enabling you to build robust stakeholder relationships and manage your tasks efficiently.</li><li>Expertise in service charge management, backed by solid numeracy and financial data analysis skills, ensuring transparency and accountability in customer dealings.</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits <ul><li>We're a flexible organisation, you'll manage your own diary, so if you need to nip out to walk the dog or do the school run, we're ok with that!</li><li>This is a home based role but occasional travel and regular office attendance is required.</li></ul>What's in it for you? <ul><li>34 days leave (includes bank hols and a "me day" to use whenever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We're Investors in People Platinum employer, a Great Place to Work and 10 th Best place in the UK for Wellbeing"</li><li>Generous pension scheme with life insurance of 3x salary. Explore our full range of benefits on our website.</li></ul>Find out more Click APPLY NOW to see our Homeownership Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org" target="_blank">recruitment@homegroup.org</a>.u k Homeownership South

Homeownership Coordinator

Housing Manager Hybrid Home &amp; Community working across properties in the East Sussex area Permanent, Full time (37.5 hpw) Up to £32,000 per annum (depending on experience, skills and qualifications) Plus great benefits including Health Cash Plan We can't offer CoS for this role Home, a place where you belong Join us as a Housing Manager at Home Group, in our awesome housing team in the South East covering our East Sussex Patch. You'll be our face to face customer support to our estates, ensuring we provide safe homes and communities where people choose to live, while also ensuring our income is maximised. You'll provide first class customer service, delivering our customer promise every day! This is a great time to join as one of the estates has been identified as a Priority Estate with exciting Community Development work taking place. What you'll do <ul><li> Engage with customers and proactivity on our estates, you'll really get to get to know our communities </li></ul><ul><li> You'll look after a number of patches and neighbourhoods </li></ul><ul><li> Managing anti-social behaviours in our estates, responding to customer queries and complaints </li></ul><ul><li> Managing our voids process including liaising with local authorities </li></ul><ul><li> Carry out estate inspections, engaging and meeting with contractors on site, as well as carrying out and recording the routine safety and compliance checks in our buildings and communities </li></ul>Why choose us? This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li> Experience in the housing sector and understand housing management, housing law and in an ideal world, universal credit too! </li><li> You have, or are willing to work towards Chartered Institute of Housing Level 3 </li></ul><ul><li> Super organised and methodical in your approach, you're also a proactive self-starter with a "can do" positive attitude </li></ul><ul><li> This job can challenge, especially when we're dealing with complaints but your resilience will help you through. </li></ul><ul><li> Confident working with external partners and stakeholders such as local authorities, MP's etc </li></ul>The practical bits <ul><li> This is a hybrid role and in an average week, you'll spend 2-3 days working from our community patches across sites in Wealden, Uckfield and Eastbourne among others. </li></ul><ul><li> Although you'll spend time in our neighbourhoods, we do get together regularly virtually and in person in our communities, with time working from home catching up on admin. </li></ul><ul><li> We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary. </li></ul><ul><li> To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage! </li></ul><ul><li> You'll need a Standard DBS check done and we pay for that. </li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! What's in it for you? <ul><li> 34 days leave, pro-rated (including bank holidays and a "me day") </li><li> Paid time off for volunteering </li><li> Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary) </li><li> Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies </li><li> Career path with development and an excellent training package </li><li> Excellent benefits and rewards including supermarket discounts and travel expenses </li></ul>Find out more Click APPLY NOW to see our Housing Manager Job description , find out about us and for help to apply. Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Salary: £31,537-£34,434 Pro RataGrade: HVacancy Hours: 18 Hours Per WeekContract Type: Permanent , Part-TimeLocation: Ryedale, North Yorkshire (with the ability to travel to other locations in North Yorkshire) If you are a self-motivated, compassionate, and resilient individual who want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you. As a Homeless Accommodation and Support Officer you will be working with clients in the locality to progress in resettlement accommodation. This client group will have a history of recurrent homelessness and need support to build on their skills to manage in their tenancy. You will carry a caseload of up to 15 people with multiple needs (some of which will be entrenched rough sleepers). You will provide a holistic and coordinated support for all customers, from first contact when they sign up for their accommodation, through to them move on into a long-term settled tenancy. You will be part of the Council's Housing Options team working alongside the Community Safety HUB, commissioned services, and local charities. The role will involve you working in a multi-agency setting, co-ordinating support on behalf of this client group to help them succeed in their accommodation. The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that. You will also have experience of working with people with multiple needs, knowledge of the current welfare system, private rented sector and understand the barriers to engagement. Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the clients. You need to be available to support the wider rough sleeper team to meet the needs of the client group. This may include working on tenancy readiness skills with small groups or offering one to one coaching for other clients open to the team. For further information about this please contact Emily Crowe at <a href="mailto:Emily.crowe@northyorks.gov.uk" target="_blank">Emily.crowe@northyorks.gov.uk</a> What can we offer you? In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier. These include: <ul> <li>A local government pension scheme with 18.1% employer contribution</li> <li>Salary sacrifice schemes</li> <li>Employee discount benefits including shopping, supermarkets, gym discounts and more!</li> <li>Travel loans</li> <li>Health Assured - confidential help and support for your wellbeing</li> </ul>Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits. Key Dates:Closing date: 23/11/25Interviewing: WC 01/12/25 Key Documents: Job Description Total Rewards Enhanced Level DBS Disclosure is required for appointment to this post. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions, we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk. We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk Apply now

Homeless Accommodation and Support Officer

Supported Housing Officer Full-time 37 hours per week Salary ranges from (£25,373.00 - £27,880.00) per annum full time 7% employer pension contribution, 25 days annual leave plus bank holidays ABOUT LAUNCHPAD Based in central Reading, Launchpad provides vital information and support for vulnerable individuals, couples and families in Reading who do not have a stable place to live or are at risk of losing their home. Founded as a soup kitchen in 1979 by students at the University of Reading, the charity now provides a holistic service that works in three ways - we prevent homelessness, provide homes and rebuild lives. THE ROLE Launchpad provides supported housing for six to twelve months. During this time your client works through a personalized support plan so you will need an innovative and dynamic approach to support and a passion for positive outcomes. As a Supported Housing Officer you will work with clients with complex needs with a view to assisting them to gain independent living skills that enable them to sustain a tenancy and move forward with their lives. You will manage a case load of clients taking a person-centred approach, supporting them to work towards independence, whilst you also work collaboratively with partner agencies to reach positive outcomes. You will also provide resettlement support for your case load when clients move on into independent living. We are looking for a candidate who is: <ul><li>Professional, approachable, confident and empathetic whilst maintaining appropriate boundaries</li><li> Able to manage own caseload of clients and produce support plans and risk assessments</li><li>Resilient to deal with challenging people and maintain motivation levels</li><li>Experienced in working with vulnerable people</li><li>Experience in support and housing (desirable)</li><li>Knowledgeable about basic IT software (Word, Excel and Outlook)</li></ul>The closing date for applications is Wednesday 19th November 2025. Interviews will take place throughout this period, so we encourage you to apply early to avoid disappointment! Whilst appointments will always be made on the merits of the application and performance in the selection process, Launchpad is committed to achieving greater diversity, inclusion and equity in our workforce - and actively encourages and welcomes applications regardless of sex, gender, race, age, sexuality, beliefs or disability. If you require any adjustments to the application, recruitment or selection procedure, please contact our HR team.

Supported Housing Officer

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're hiring for a Financial Inclusion Officer to join our team! This is a full time, permanent position working 37 hours per week. We offer a flexible approach to working between home and our Basingstoke office, with a minimum of 20% of this to be office based to promote collaboration and team working. Want to know what we can offer you? <ul> <li>26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: As one of our Financial Inclusion Officers you'll provide high-quality and customer-focused welfare benefits and debt advice to our customers. You'll support those especially at risk of eviction, ensuring they receive the support they need to maximise their income and maintain stable housing. In this role you'll manage a varied caseload, offering practical assistance with benefit claims, appeals, and debt resolution. From conducting pre-tenancy assessments to liaising with external agencies and stakeholders, and attending hearings, your work will be crucial in helping our customers navigate complex financial challenges. You'll also contribute to training initiatives for our staff and customers, and will promote digital engagement to improve service delivery and empower our community. The successful candidate will have a strong understanding of welfare benefits and budgeting, financial issues customers may face, and will have previous experience in service delivery within a customer-focused environment and working with vulnerable people. You'll have a demonstrable understanding of the social housing sector, alongside previous experience &amp; the ability to work with a range of agencies and stakeholders. You'll bring excellent communication and organisational skills, and will be confident using a range of IT systems. As this role involves travel, a full UK driving licence and access to a vehicle for business use is a requirement. Business mileage will be paid. This role is subject to a DBS check. Interviews are due to take place on the 24 and 25 November at our Basingstoke office. The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the sixth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Job Description <ul><li>Suffolk County Council</li><li>Address: Landmark House, Ipswich, Suffolk IP1 5PB - Hybrid</li><li>Salary: £34,434 - £40,777 per annum (pro rata if part time)</li><li>Hours: 37 hours per week</li><li>Contract: Fixed Term or Secondment (12 months)</li></ul>We are focused on making a meaningful difference to children, young people and their families across Suffolk. If you share the same care, support, and dedication as we do, join our Multi Agency Safeguarding Hub (MASH) Team as a MASH Practitioner (Homelessness Specialist). Reimagine the possibilities Your role and responsibilities As part of Suffolk's Multi-Agency Safeguarding Hub (MASH), you will: <ul><li>Support Multi-Agency Collaboration: Contribute to the effective functioning of the multi-agency team, strengthening interagency partnerships across Suffolk with key stakeholders including health, police, Early Help, probation, education, and housing services.</li><li>Homelessness Assessments: Conduct joint homelessness assessments for 16- and 17-year-olds in collaboration with housing authorities.</li><li>Information Gathering and Decision Making: Collect and analyse information from partner agencies to support safeguarding decisions, under the supervision of a Consultant Social Worker.</li><li>Direct Engagement with Families: Communicate with children, young people, parents, and carers where concerns have been raised. Apply Suffolk Safeguarding Partnership (SSP) thresholds to determine appropriate responses and interventions.</li><li>Safeguarding and Risk Identification: Identify risks and safeguarding concerns, escalating them immediately in line with established protocols.</li><li>Liaison with Housing Services: Build and maintain effective working relationships with housing authorities to support vulnerable young people.</li></ul>Working in Suffolk MASH provides employees with an opportunity to contribute to decisions that make a real difference to vulnerable children. The work is rewarding and fast-paced but can be also stressful at times, so a degree of emotional resilience is required to effectively manage the challenges of this working environment. You will need experience of signposting support to children and families or similar. You can view a full list of requirements in the Job and Person Profile (JPP). If you think you have what it takes to be successful in this role, even if you don't meet all the requirements, please apply. We'd appreciate the opportunity to consider your application. What we offer <ul><li>Be at the Forefront of Innovation: Play a key role in the ongoing development of Suffolk's Multi-Agency Safeguarding Hub (MASH), contributing to pioneering approaches in safeguarding practice.</li><li>Professional Growth: Gain valuable experience and expertise in multi-agency working and early intervention, enhancing your professional development in a collaborative environment.</li><li>Broaden Your Safeguarding Knowledge: Benefit from opportunities to deepen your understanding and skills in safeguarding across both Children and Young People's Services and Adult and Community Services.</li></ul>About the Team Suffolk's Multi-Agency Safeguarding Hub (MASH) brings together key agencies and their data into a secure, co-located unit focused on assessment, research, and decision-making. It acts as the first point of contact for new referrals to Children's Social Care and safeguarding concerns for Adults at Risk of Abuse. The MASH team conducts initial risk assessments and triages service requests in line with agreed referral and service thresholds. This collaborative approach ensures timely and informed safeguarding decisions for children, young people, and vulnerable adults. This post supports the work of the multi-agency team, building on strong interagency collaboration across Suffolk. You will work closely with professionals from health, police, Early Help, probation, education, and housing to deliver effective safeguarding responses. Working in Suffolk MASH offers a unique opportunity to make a real difference in the lives of vulnerable children and adults. While the role is fast paced, it is also highly rewarding. Emotional resilience is essential to navigate the challenges of this dynamic environment. Empowering Everyone We're big believers in potential, possibility and the power of different ideas. We're always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Ibilola Badru for a casual conversation. You can reach them by calling 01473265869 or emailing <a href="mailto:Ibilola.Badru@suffolk.gov.uk" target="_blank">Ibilola.Badru@suffolk.gov.uk</a> If you want to apply for a secondment, read the secondment policy first. Make sure you get permission from your current manager before submitting your application. How to apply Step 1 - Read the Job and Person Profile (docx) Step 2 - Click 'Apply Now' to start your online application. Step 3 - Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. <ol><li>Describe a time when you worked collaboratively with professionals from different agencies (e.g., health, police, education, housing) to safeguard a child or vulnerable adult. What was your approach and what was the outcome?</li><li>Tell us about a situation where you identified a safeguarding concern. How did you escalate the issue and what steps did you take to ensure the safety of those involved?</li><li>Describe your experience of working with young people presenting as homeless or at threat of homelessness. How did you build relationships with partners/housing authorities to support positive outcomes?</li><li>Working in MASH can be fast-paced and stressful. Can you describe a time when you had to manage competing priorities or a challenging workload? How did you maintain your emotional resilience?</li></ol> We value authentic applications that showcase your genuine skills and experiences. Applications suspected of being generated by AI may be rejected. We ask you to present your own work and ideas throughout the application process. Please note: Without a supporting statement, your interest will not be progressed. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing <a href="mailto:recruitment@suffolk.gov.uk" target="_blank">recruitment@suffolk.gov.uk</a>or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 17 November 2025 This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. #LI-Hybrid About Us As a modern and effective council, we offer a wide variety of careers to suit people with a range of skills, abilities and ambitions. We offer working options that flex to reflect the way people work today and take the time to understand and support your individual needs. We're driven to make a positive difference to the world around us and encourage everyone with drive and focus to join us and build an influential and impactful career. Reimagine the possibilities. In return, you'll enjoy: <ul> <li>up to 29 days annual leave entitlement (pro rata), plus UK bank holidays and two paid volunteering days</li> <li>membership of a competitive Local Government Pension Scheme (LGPS)</li> <li>travel, lifestyle, health and wellbeing benefits</li> <li>performance-related annual pay progression, in addition to an annual cost-of-living pay increase</li> <li>training and encouragement to expand your knowledge</li> <li>a variety of career development opportunities across our organisation</li> <li>diverse and active staff networks</li> <li>flexible working options, with the right to request flexible working from your first day</li></ul>Plus lots more! If you want to know more about our benefits, values and equality commitments please visit our Suffolk County Council careers website (careers.Suffolk.gov.uk).

MASH Practitioner (Homelessness Specialist)

The Vacancy x1 Permanent, Full-Time (37 hours per week) x1 Permanent, Part-Time (18.5 hours per week) We are a values driven organisation committed to achieving our mission of 'One team, transforming lives'. Working for us means you can make a difference to the lives of vulnerable people in Stockport every day. It's also means you get to be part of a thriving and forward-looking organisation that prides itself on being a great place to work. Are you passionate about promoting health and wellbeing? Do you want to make a positive difference in the lives of older adults? We are seeking a dedicated Independent Living Assistant to join our team and support customers aged 50+ in Stockport. The Independent Living Assistant will provide a varied and appropriate programme of physical / health and wellbeing promotion activities based around the needs and wishes of customers aged around 50+ living within a designated geographical area of Stockport. You will assist customers in arranging outings and events, supporting them to take the lead to ensure sustainability moving forward. A key priority of this role will be to provide a clear, obvious, and familiar avenue of support to the customers living within the allocated geographical area. You will generate and maintain regular contact, signposting any queries and support needs as appropriate. Your visibility will be maximised via your additional responsibility to monitor, inspect, and report issues sighted within the geographical area allocated to you. In addition to the above, you will assist Independent Living Officers and Seniors in the provision of a comprehensive housing management service by delivering excellent Intensive Housing Management support to all our customers. A driving licence &amp; access to a vehicle is necessary for this role. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. If you would like to find out more, for an informal chat contact Nerys Carpenter 07815476984 <a href="mailto:Nerys.carpenter@stockporthomes.org" target="_blank">Nerys.carpenter@stockporthomes.org</a> We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: 28th November 2025 Interview Date: 8th December 2025 About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Assistant

Tenancy Manager Location: Reading Town Centre (just opposite the train station) Contract: Full-time, Permanent We're looking for a Tenancy Manager to join a growing property management team based in Reading town centre. This is an exciting opportunity for a driven, customer-focused professional to play a key role in delivering exceptional tenancy services and ensuring residents enjoy a smooth, high-quality experience throughout their tenancy. About the Role As a Tenancy Manager, you'll oversee all stages of the tenancy lifecycle, from move-ins and renewals to move-outs, ensuring processes are handled efficiently, compliantly, and with great attention to detail. You'll communicate clearly and empathetically with tenants, manage documentation and legal notices, and collaborate closely with colleagues across departments to maintain high service standards. Key Responsibilities <ul> <li>Manage all tenancy processes including move-ins, renewals, and terminations.</li> <li>Handle tenant queries and complaints professionally, providing timely, effective resolutions.</li> <li>Ensure all tenancy documentation and records comply with current legislation.</li> <li>Conduct and follow up on property inspections.</li> <li>Liaise with internal teams such as Maintenance, Lettings, and Customer Service for smooth operations.</li> <li>Contribute to data accuracy, reporting, and continuous service improvement initiatives.</li></ul>About You <ul> <li>Experience in residential tenancy management or property administration.</li> <li>Strong understanding of UK tenancy legislation and compliance requirements.</li> <li>Excellent communication and organisational skills with a proactive, detail-oriented approach.</li> <li>Confident decision-maker able to work both independently and collaboratively.</li> <li>Committed to providing an outstanding customer experience.</li> <li>ARLA qualification (or willingness to work towards one) desirable.</li></ul>What You'll Gain You'll be part of a supportive team, with opportunities to grow in a rapidly expanding company that values professionalism, collaboration, and exceptional service delivery.

Tenancy Manager

The Vacancy Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require you to work flexibly across several sites</li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li></ul>EXPERIENCE, QUALIFICATIONS/TRAINING, KNOWLEDGE, AND SKILLS ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>SUMMARY OF TERMS AND CONDITIONS OF EMPLOYMENT Paid on or around 25th of each month directly into your bank account Contributory pension with the Social Housing Pension Scheme 25 days increasing by one day per year to a maximum of 30 days, pro rata for part time. Bank holidays are in addition to this Six months for new employees Four weeks Business mileage paid (HMRC rate) We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Job Description About the role We have a new opportunity for a Repairs Housing Officer to join our team in the London office on a full time, permanent basis. Your time will be split between spending time in our communities, working in our central London office, with some time working from home. A full driving licence and access to your own vehicle is essential for this role. What we are looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be a confident communicator, but you will also have problem analysis and solving skills. You will also be able to demonstrate: <ul> <li>Excellent customer service delivery, demonstrating good communication and interpersonal skills. </li> <li>Highly self-motivated with the ability to plan and work effectively without high levels of supervision. </li> <li>Strong resource and time management, and the ability to prioritise, delivering value for money. </li> <li>Experience of working in a climate of legislative and organisational change. </li> <li>Proven problem-solving and decision-making skills. </li> <li>Resilient and able to deal with challenging situations and deliver sustainable outcomes. </li> <li>Comfortable analysing data and drawing conclusions. </li> <li>Be able to have difficult conversations and write in depth written communications. </li> <li>People skills, being able to work with customers, management, senior management, including board members</li></ul>Essential requirements <ul> <li>Educated to Level 3 (A level or equivalent) or able to demonstrate relevant experience in a similar role.</li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. * The advertised salary includes a Local Job Supplement of £4000 Please note: A basic DBS is required for this role which will be paid for by The Guinness Partnership. TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents' homes are safe and maintained to a high standard. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Repairs Housing Officer

Job Title: Homeless/ Ex Offender Support Worker Job Location: West Bromwich Salary: £13.24 per hour Contract type: Permanent Working hours: 35 hours per week Shift Patterns - 7am-3pm or 1pm -9pm. Working 5 days out of 7 which include bank holidays and weekends. About the role Chapter House is a 24-hour supported housing project. Our supported housing project is based in West Bromwich and is temporary accommodation, for single homeless people who have support needs. Each person`s stay is for up to one year. This is a residential scheme which offers choices and chances to those who are homeless and may be ex-offenders. To do this you need to be enthusiastic, confident and non-judgemental. To ensure the health and well-being of clients through managing health &amp; safety, fire safety, safeguarding issues, managing risk effectively and working in partnership with the county council`s preferred support provider. The keyworker assists each Client in identifying their support needs and empowering them to acquire the skills to achieve their objectives as set out within the support plan which is reviewed monthly with their key worker. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you We are currently looking to recruit a full-time support worker who has previous experience working knowledge of the criminal justice system and services for homeless and ex-offenders. Must have excellent communication skills when working with vulnerable people and want to make a difference. A good team player who can work well under pressure. Ideally have 1 years` experience supporting vulnerable people within a housing or community setting, knowledge of the criminal justice system, knowledge of housing sector, in particular supported housing, and housing benefits. Clear understanding of managing risk of harm and risk of re-offending, the ability to offer advice and guidance, ability to provide practical support that meets clients` needs and the ability to respond to a crisis whist remaining calm. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>Trust based flexible working and supportive and friendly teams</li><li>20 days annual holiday entitlement, increasing to 22 days</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Homeless/ Ex offender Support Worker

Salary Range: £28,000 - £30,000 gross per annum, car allowance and a fuel card are provided on top Contract type: Full-time Location: Gloucester and surrounding areas We are seeking an enthusiastic, proactive, and experienced Resident Liaison Officer with excellent communication and customer service skills. You will be the primary point of contact between the project team and residents, leading resident liaison work and ensuring minimal disruption, successful access arrangements, and a smooth refurbishment process for residents. Your responsibilities will include: <ul><li>Communicate with residents to organise property visits</li><li>Regularly visit residents' homes to conduct property surveys and establish what type of refurbishment work needs to be done</li><li>Be the bridge that minimises disruptions and ensures projects proceed seamlessly, generating resident satisfaction and loyalty</li><li>Collaborate with the site team to ensure that the refurbishment work required gets done based on the agreed timelines</li><li>Handle complaints patiently and efficiently </li><li>Keep project trackers updated in line with the program of works </li></ul>Do you have what it takes? <ul><li>Driving licence and access to your own vehicle (essential)</li><li>A customer-focused mindset</li><li>Comfortable using Microsoft Office and IT systems</li><li>Strong problem-solving and complaint-handling skills</li><li>Excellent verbal and written communication</li><li>Reliable, punctual, and well-organised</li><li>Able to prioritise, multitask, and adapt to changing deadlines</li></ul>Desirable qualifications but not essential: <ul><li>Health &amp; Safety Awareness</li><li>First Aid qualification</li></ul>Why work with us? Here are some of the brilliant benefits you could get as a Resident Liaison Officer: <ul><li>23 days of holiday per year, excluding Bank Holidays (+ get more days with length of service)</li><li>Up to £2,000 reward for successful recommendationsas part of our referral scheme</li><li>Significant savings on daily shopping through our benefits portal</li><li>A welcoming office, snacks, beverages, friendly colleagues and team socials throughout the year</li><li>A supportive culture and a great team with exceptional talent and experience</li><li>Trained Mental Health First Aiders support</li><li>Annual training budget so you can focus on your personal and professional development and much more...</li></ul>About us: At PiLON, we're more than just a business. We are a trusted name in construction, known for our reliability and dedication to the quality of work. Specialising in planned maintenance and refurbishments within the social housing sector, we're excited to welcome you to our rapidly growing team. Apply today for an opportunity to create lasting legacies together! Our customers come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. Taking our commitment to diversity seriously, we are proud members of the Black Professionals in Construction Network, a leading organisation focused on promoting inclusion in the built environment sector. If you are driven, reliable, and aspire to make a meaningful impact, we want to hear from you. In return, you can expect support in achieving both your personal and career aspirations, as you'll work with a team that has a strong sense of motivation and pride in what we deliver.

About The Role Working Hours: 35 Hours Per Week Contract Type: Full-Time, Permanent Additional Payments: Essential Car Allowance Closing Date: 17 November 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (<a href="https://www.gov.uk/government/publications/dbs-code-of-practice" target="_blank">https://www.gov.uk/government/publications/dbs-code-of-practice</a>). We have a policy on the Employment of Ex-Offenders and it is available upon request. Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance. The role holder will coordinate and contribute to the provision of a high quality service to support service users and promote their independence ensuring service standards are achieved, maintained and improved. The role holder will contribute to the positive engagement of service users with support services provided by both statutory and voluntary agencies, ensuring that they are appropriately supported and able to contribute positively to the community. The role holder will assist with establishing and maintaining partnerships with a range of stakeholders and agencies in line with City Council policies and procedures. The Allocations Support Team consists of 14 support workers who work GM wide to source suitable emergency hotel accommodation for both families and single applicants. The team will provide support to both families and singles currently accommodated in B&amp;Bs and self-contained units of emergency accommodation. The team support service users to remove barriers to access accommodation through housing related support (HRS), in house TA, GMMH commissioned accommodation, capital leasing and RSAP. You will need to have a good understanding of what it takes to be a leader and effectively manage a team of support staff across a city and GM wide location. You will be required to work in a fast-paced environment, problem solving to identify placements for service users who we may struggle to find accommodation for, without multi professional working. You will need an excellent knowledge of safeguarding to ensure placements are suitable and remove barriers which can stop people accessing accommodation. You will need to have a good understanding of the different types of temporary accommodation accessible to applicants, and how we can work with services to negotiate placements. You will need to be able to demonstrate good partnership working with agencies such as Children's Services, Early Help, Schools, domestic violence organisations, ASBAT (Antisocial Behaviour Action Team), Neighbourhood Services, health, social care, and mental health services will be vital. You will be responsible for managing the support contract for the RSAP (rough sleeper accommodation programme) and NSAP (Next steps accommodation programme) properties MCC own and manage on behalf of registered social landlords. You will need to maintain excellent relationships with stake holders and registered social landlords to ensure applicants are sustaining their tenancies and if not, being responsive to resolve. You will be required to attend regular meetings with RSL with RSAP tenancies and commissioned partners to ensure all aspects of contractual agreements are being met. For an informal discussion, please contact the hiring manager, Sue Bee, at 07773576536 and [email protected] to arrange a convenient time to discuss the role. About the Candidate You will have a good understanding of Homelessness, the service objectives and priorities. You will ensure you are responsible for your own workload completing visits in a sensitive and timely manner to meet the needs of the service user. You will be able to take ownership for resolving problems and take the initiative to work on your own to address issues that may arise. You will be able to provide technical advice regarding the enforcement of relevant legislation adhering to relevant policies and procedures and working within set parameters. Complete incident reports and be able to report unusual circumstances or situations that may have a negative impact on the environment along with the well-being of residents, visitors and businesses. You must be able to maintain accurate records of investigations and inspections to ensure information produced can be relied upon to demonstrate performance and delivery. Display a personal commitment to continuous self-development and service improvement. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li> If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. </li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Homeless Lead Officer

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for a dedicated and motivated Resident Liaison Officer to join our team. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services. About the Role As the key point of contact for residents, you will: <ul><li>Engage with customers through newsletters, meetings, visits, and open days.</li><li>Ensure residents are kept informed of works, processes, and any changes or updates.</li><li>Provide excellent customer care and aftercare, ensuring works are completed to a high standard.</li><li>Manage expectations and communication between residents, clients, and our operations teams.</li><li>Handle potentially challenging situations with empathy, professionalism, and resilience.</li></ul>This role may suit someone with experience in the care or retail industry, but above all, we value enthusiasm, initiative, and a strong drive to make a positive difference. A full UK driving licence and access to a car are essential for this role.

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