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Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Tunbridge Wells Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35* Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:r.houghtonjudge@cgl.org.uk" target="_blank">r.houghtonjudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Mintago is an innovative financial wellbeing platform that helps both employers and their employees with their financial health. We are on a mission to improve how people manage their financial world. As a socially conscious technology business, we want to make a positive impact on society. We believe in changing people's financial futures through the workplace. If you're the type of person who sees a boring B2B LinkedIn post and thinks "I could make this 10x more engaging," loves building genuine connections at scale through AI &amp; automation, and gets genuinely excited about turning financial complexities into content people actually want to engage with - this role is for you! We're looking for a social storyteller who doesn't just post content - but sparks conversations. Someone who can break the B2B mould while staying true to our mission of financial empowerment. ROLE DEFINITION: You'll be the voice and bridge between Mintago and our audience - cultivating engaging content in all formats and genuine relationships across platforms while turning insights into actionable feedback for our product and marketing teams. You'll be our chief conversation starter, community whisperer, and the person who makes sure Mintago never sounds like every other fintech company. Think of yourself as part creative director, part AI &amp; algorithm guru, community therapist, and trend forecaster. This is a creative, hands-on role where you'll build brand presence, foster engagement, and help our founders establish thought leadership in the financial wellbeing space.This role is of a strategic storyteller. The ideal candidate is insanely creative, tech-savvy, has impeccable communication skills and is not afraid of being the face of the brand. What excites you: <ul><li>Turning a financial topic into a LinkedIn post that feels relevant for our audience has lots of genuine comments</li><li>Spotting the exact moment a trend peaks and riding the wave perfectly</li><li>Building authentic relationships with our audience who become genuine brand advocates</li><li>Creating content that makes people stop scrolling and share with colleagues</li><li>Turning customer pain points into conversations that actually help people</li><li>Using AI &amp; automation to reach scale beyond core channels</li><li>Creating repeatable playbooks and playing with paid budgets to boost your content</li><li>Learning and collaborating with the marketing team on cross-channel campaigns </li><li>Being on a constant test and learn cycle, by measuring your performance, gathering insights and building new hypotheses</li><li>Working with some of the best media buyers in the industry to boost your organic reach with paid tactics</li></ul>KEY RESPONSIBILITIES: 1. Social Creative &amp; Community Building <ul><li>Develop and execute community strategies across LinkedIn, Meta, and review platforms</li><li>Foster genuine two-way conversations, becoming the first to know what resonates with our audience</li><li>Transform review platforms into showcases of genuine customer love stories</li><li>Identify and nurture brand advocates, creators, and ambassadors</li><li>Monitor community discussions and turn insights into actionable feedback for internal teams</li><li>Test new channels such as Reddit, Youtube or X. </li></ul>2. Content That Breaks Rules (The Right Ones) <ul><li>Create thumb-stopping content that makes complex financial concepts feel simple, engaging and actionable for both our buyers (companies) and our users (employees)</li><li>Develop our brand voice that's smart, helpful, and refreshingly human</li><li>Support founder personal branding with content that showcases genuine expertise (not corporate fluff)</li><li>Stay ahead of digital culture while knowing exactly when we should participate vs. when to sit it out</li><li>Keep up with internet culture, tech trends, and know when to lean in or stay authentic</li><li>Spot opportunities for creative campaigns that other B2B brands wouldn't dare try</li></ul>3. Community Experiences &amp; Events <ul><li>Execute online and offline experiences (AMAs, challenges, virtual hangouts, meetups)</li><li>Organise virtual events and webinars that provide genuine value to our community</li><li>Manage review platforms (G2, Trustpilot, Capterra) and encourage positive advocacy</li><li>Build opportunities for in-person events that can translate into online and vice-versa</li></ul>4. Analytics &amp; Strategy <ul><li>Track engagement metrics and community sentiment to identify growth opportunities</li><li>Conduct market research and competitive analysis for strategic insights</li><li>Report on community feedback to inform product development and marketing strategies</li></ul>WHAT WE'RE LOOKING FOR: Essential: <ul><li>4+ years in community management or social media, preferably B2B SaaS</li><li>Deep understanding of LinkedIn and Meta platform dynamics</li><li>Excellent written communication with a tone that's human, witty, and authentic</li><li>Deep understanding of social monitoring and management platforms such as Hootsuite, Brandwatch, Buffer, BuzzSumo</li><li>Extensive experience in providing strategic reporting beyond top engagement metrics, but correlating to the entire customer journey</li><li>Creative strategic thinking with ability to develop innovative engagement initiatives</li><li>Hands-on experience with utilising AI and automation to create, edit, and scale social campaigns (AI clips, comments, video snippets, creative, copy etc,)</li><li>Comfortable in fast-paced startup environment, wearing multiple hats</li><li>Experience organising online events such as webinars, instagram live etc. </li><li>Expertise in graphic design and professional video editing tools (Figma &amp; Adobe, Capcut, Descript etc.)</li><li>Ability to learn about and expertly communicate financial solutions and understand their implications.</li></ul>The X-Factor: <ul><li>Knowledge of SEO and content marketing</li><li>Natural ability to make complex concepts accessible and engaging</li><li>B2B Campaign examples that are genuinely unique</li><li>High levels of comfort with prompt engineering and getting the best of AI to keep pace with content needs and stay productive</li><li>Experience utilising automation tools to scale your efforts (Make, Zapier, n8n etc.)</li><li>Genuine curiosity about what makes online communities tick</li><li>Experience turning community insights into business value</li><li>Understanding of internet culture with impeccable judgement on when to participate</li><li>Passion for helping people improve their financial resilience</li></ul>Benefits <ul><li>Your choice of work kit (ThinkPad or MacBook Pro).</li></ul><ul><li>Hybrid work (2 days in office)</li><li>Budget for equipment to set up your home office.</li><li>A flexible company discretionary unlimited leave policy + your birthday off.</li><li>Flexible company hours so you can fit your life commitments - no company fixed hours as we trust you to manage your time and focus on outcomes delivered.</li><li>A £300 yearly budget for your own learning and development.</li><li>Mintago matches your pension contributions up to 4%</li><li>Private medical insurance (provided by Vitality)</li><li>Life insurance (provided by MetLife)</li><li>Cash plan (provided by Medicash)</li><li>Enhanced Parental Leave that increases with tenure (1st at 9 months and 2nd level at 2 years)</li><li>Access to retail &amp; holiday package discounts</li><li>Access to salary sacrifice benefits across cycle to work, mobile, gym, tech, groceries and EV</li></ul>The Selection Process <ul><li>30 minute initial call with our Head of People;</li><li>30 minute functional call with our Head of Marketing;</li><li>A Creative Challenge task to be presented in our offices to 2 of our Marketing team;</li><li>A Behavioural Interview with 2 members of teams other than Marketing.</li></ul>We aim to get back to candidates within 1-2 working days of each stage being completed, and to have the selection process within 2-3 weeks since the first call, always keeping all active applicants updated. At times, we receive more applications than we can review, but we try to respond to applications within the week if possible.

Community Manager

Solihull, West Midlands, United Kingdom, B90 4SJ £28,000 Permanent Posted: Friday, November 28, 2025 LB1448398SolEGC Apply Estates Coordinator About Us Stonegate Group is the UK's largest operator of pubs, bars, and late-night venues, including Slug &amp; Lettuce, Be At One, and Popworld, to name a few. We're proud of our diverse portfolio and deeply committed to creating an inclusive culture that embraces individuality in all its forms-including neurodiversity. By fostering an environment where everyone feels welcome, valued, and supported, we reflect the vibrant communities we serve and empower our people to thrive.. The Opportunity As Estates Governance Coordinator, you will provide professional and efficient administrative support to the Estates team to ensure department key objectives are met, including supporting the delivery of the divestment strategy and comprehensive estate management. We are seeking a proactive individual who thrives in a fast-paced environment with the ability to manage multiple priorities, remain focused under pressure and maintain high standards of accuracy while working to tight deadlines. The role requires a highly organised and excellent communicator acting as a key link between field-based colleagues, agents, solicitors, and administrative colleagues. This role will work from our Solihull office 3 days a week, as well as travel to attend off site team meetings as required. Key Responsibilities<ul> <li>To provide comprehensive administrative support to the Estates Team; managing internal Estate System, maintaining records and key estates documents.</li> <li>Development and maintenance of process guides and ensuring processes are followed within the team.</li> <li>Administration associated with the Leasehold estate and management of Asset of Community Value (ACV) and Pubs Code compliance matters for disposal activity and internal auditing.</li> <li>Minute taking at Team Meetings as required including off site visits.</li> <li>Coordinating and updating system(s) with Valuation Office Agency business rates information.</li> <li>Liaising with internal departments, solicitors and agents to maintain business continuity and achieve key objectives.</li> <li>Manage requests for information from solicitors, agents and Head Landlords, and coordinate the provision of statutory certificates.</li> <li>Reviewing, sorting, scanning and distribution of post - prioritising as appropriate.</li> <li>General queries relating to Leasehold sites, arranging access for Head landlord inspections and payments.</li> <li>All ad-hoc reporting and project work as required.</li> </ul>About You<ul> <li>Previous experience of Pub Industry and/or Estates or Property role.</li> <li>High level of IT proficiency, with confidence navigating multiple estate management, compliance, and reporting systems. Confident with SharePoint Online, Outlook and familiar with Dynamics 365BC, MRI Prolease, Invida, Nimbus and Outsystems is desirable.</li> <li>Ability to quickly learn new platforms and maintain accurate, well-organised records to support effective estates governance.</li> <li>Strong ability to read, interpret, and analyse leases and associated property documentation, identifying key obligations, financial terms, and governance requirements.</li> <li>Excellent data accuracy, including inputting and updating detailed lease information, and financial details, ensuring reliability of estates data across all systems.</li> <li>Confident communicator who is comfortable asking questions, seeking clarification, and escalating issues appropriately. Understands when to work independently and when to engage others to ensure accuracy and compliance.</li> <li>Detail-focused and analytical, able to spot inconsistencies, challenge missing or unclear information, and contribute to the continuous improvement of estates governance processes.</li> <li>Proven ability to work collaboratively with internal and external stakeholders and prioritise tasks.</li> </ul>What makes Stonegate a great place to work? At Stonegate, we believe that when you feel your best, you do your best. That's why we're committed to supporting the health, happiness, and overall wellbeing of every team member. From lifestyle perks and flexible support to mental health resources, our benefits are designed to help you thrive, both in and out of work. <ul> <li>25 days of annual leave, plus 8 bank holidays, with the option to purchase up to 5 additional days of leave each year </li> <li>Bonus Scheme </li> <li>Access to discounted Private Medical Insurance through Vitality </li> <li>Exclusive discounts on Dental Insurance </li> <li>Reward Card via the MiXR app, giving you and your friends 25% off food and drinks as well as VIP entry across our Managed Estate </li> <li>Life Assurance which gives access to Help @ Hand </li> <li>Access to your pay early via Stream </li> <li>The Stonegate Xtra portal with access to a wide range of high street discounts and offers </li> <li>Discounted access to David Lloyd membership </li> <li>Award winning Learning &amp; Development programmes to drive your career </li> </ul>If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on <a href="mailto:hrsupport@stonegategroup.co.uk" target="_blank">hrsupport@stonegategroup.co.uk</a> . #LI-LB1

Estates Coordinator

We are looking for an enthusiastic, motivated and experienced Housing Standards Officer to join our Environmental Health Residential Team. This is a full-time permanent position. The Environmental Health teams are within our Housing Health and Engineering Service area and deliver a range of regulatory functions across the Council. Housing Enforcement Officer £38,220 to £40,777 per annum Being part of the Residential Team, you will cover a wide range of housing duties, including the enforcement of housing standards, HMOs licensing and investigation of harassment and illegal eviction of private tenants. You will also investigate statutory nuisance and drainage complaints from homeowners and tenants. As part of the Residential Team, you will be given the opportunity to contribute to other areas of work, such as private water supplies and empty properties. Pendle is in Lancashire's scenic Pennines, close to the Yorkshire Dales, Lake District, and Manchester. We offer: <ul><li>Flexible working, including no set core hours, up to 2 flexi days per month, and compressed hours</li><li>Up to 31 days annual leave</li><li>Flexible contracts requiring 2-3 days in the office each week (more if needed), so you should live within commuting distance of Nelson, Lancashire</li></ul>Our Benefits include: <ul><li>Local Government Pension Scheme</li><li>Option to buy extra annual leave</li><li>Cycle to Work, home tech, and car salary sacrifice schemes</li><li>Discounts at major retailers via the Vivup programme</li></ul>We welcome applicants from all backgrounds and do not discriminate on any basis, including disability, gender, race, religion, sexual orientation, or age. How to apply Please apply online via the link provided. Please note, we do not accept CVs, an online application form must be submitted.

Housing Standards Officer

Learning &amp; Development Advisor Salary: £33,610.91 - £35,432.59 per annum Hours: Monday - Friday, 9am - 5pm (Onsite) Location: Much Hadham, Hertfordshire (just 10 minutes from Bishop's Stortford and Harlow) Support people. Develop potential. Create purpose Do you love helping others grow and reach their full potential? If you're passionate about learning, thrive on creating engaging training experiences, and want to make a real difference every day, we'd love to hear from you. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a national charity providing specialist education, care and health support for children, young people, and adults with epilepsy and other complex needs. Our mission is simple: to help everyone we support Live Life to the Full. We live our values - Aspirational, Collaborative, Joyful, and Compassionate - in everything we do, from the classroom to the training room. About the Role As a Learning &amp; Development Advisor, you'll play a key role in helping our colleagues develop the skills, confidence, and knowledge they need to deliver outstanding care and education every day. Working as part of our friendly Learning and Development Team, you'll design, deliver, and evaluate engaging learning programmes - from our two-week new starter induction to specialist and leadership development sessions. You'll also: <ul><li>Deliver statutory and refresher training, including Safeguarding, First Aid, Manual Handling, and Health &amp; Safety.</li><li>Partner with managers to identify learning needs and create tailored development opportunities.</li><li>Ensure training is compliant with CQC, Ofsted and HSE standards.</li><li>Help us build a positive, continuous learning culture that reflects our values and ambition.</li></ul>This is an exciting opportunity for a confident facilitator who enjoys seeing people grow, and who brings creativity, warmth, and energy to every learning experience. About You You're a natural communicator who inspires confidence and curiosity. You'll bring: <ul><li>Experience delivering engaging, interactive training sessions.</li><li>Excellent facilitation, presentation, and organisational skills.</li><li>Confidence working with Learning Management Systems (LMS) and digital tools.</li><li>Knowledge of learning needs in health, education, or social care settings.</li><li>Ideally, a CIPD Level 3 qualification (or equivalent experience or training qualification) and a love for developing others.</li></ul>Why work for St Elizabeth's? <ul><li>Competitive salary and generous pension scheme.</li><li>25 days annual leave + bank holidays.</li><li>Comprehensive induction, training, and CPD opportunities.</li><li>Free on-site parking and discounted meals in our café.</li><li>Staff wellbeing initiatives and recognition schemes.</li><li>Beautiful countryside setting with a supportive, inclusive team culture.</li></ul>How to Apply Apply today by submitting your CV and completing our online application form. Applications will be reviewed on a rolling basis - early applications are encouraged as we may close the advert once a suitable shortlist has been reached. Inclusion &amp; Safeguarding At St Elizabeth's, we celebrate diversity and are proud to be a Disability Confident Employer and recognised as an Investor in People. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to satisfactory references and an enhanced DBS check. Be part of something bigger at St Elizabeth's. #INDVOL

Learning and Development Advisor

The Vacancy We're VIVID! -We offer a vibrant, friendly, inclusive culture that supports, develops and attracts the best people! We're recruiting for an Income Recovery Officer to join our team in Basingstoke! This is a permanent, full time role, working 37 hours a week with a minimum of 20% of this to be office based to promote collaboration and team working. Want to know what we can offer you? <ul> <li>26 days holiday (plus bank holidays) with the opportunity to buy or sell annual leave </li> <li>A productivity-related bonus scheme to enhance your take-home </li> <li>A generous contributory pension of 6%. We'll match employee contributions between 7% and 10% </li> <li>Life assurance paid at x 3 annual salary </li> <li>Private medical insurance </li> <li>Health care cash plan called Medicash </li> <li>Enhanced pay for maternity, paternity, adoption and shared parental leave </li> <li>Access to counselling, legal and financial information </li> <li>Electric car scheme </li> <li>Huge variety of in-house &amp; e-learning courses and a range of coaching and mentoring programmes </li></ul>Here's the facts about the role: We're looking for a proactive and customer-focused Income Recovery Officer to join our team. You'll manage a caseload of rent arrears accounts, working through the recovery process while ensuring customers receive the right support to sustain their tenancies. Eviction will always be the last resort, and you'll play a key role in helping customers maintain their homes. Key Responsibilities will include: <ul> <li>Managing a caseload of rent arrears accounts in line with agreed procedures</li> <li>Engaging with customers to record contacts, agreements, and referrals</li> <li>Providing tailored support and advice to help customers sustain tenancies</li> <li>Developing a strong understanding of benefits and payment processes</li> <li>Working collaboratively with internal teams such as neighbourhoods and tenancy support, and external agencies, including housing options, the Department of Work and Pensions (DWP), and homelessness services</li> <li>Ensuring business and customer impacts are considered in all recovery actions.</li></ul>You'll bring a wealth of experience in dept recovery and working in a customer-centred environment. You'll also have demonstrable awareness and knowledge of the social housing sector. You'll have strong communication and relationship building skills as well as the ability to work effectively with internal and external stakeholders. This role is subject to a satisfactory DBS check which will be carried out upon successful appointment. Interviews are due to take place 15 December (subject to change). The Company We're a leading provider of affordable homes and extensive support services in the south of England. We believe that everyone has the right to a safe and secure place to call home, and from the moment customers move into their VIVID home we're here to help with that and more. Our customers have access to a wide range of tailored advice to sustain their tenancies and look after their wellbeing. We invest in our homes and communities for the long-term, and this means in the quality, safety and energy efficiency of existing homes and neighbourhoods, with a firm focus on improving services so they're easy to use and access by our customers. We're addressing the shortage of affordable housing in the south, building the right type of homes to meet the needs of our local communities. We're the sixth largest developer of new homes amongst housing associations in England, having built over 1,500 last year. This is summed up in our vision "More homes, bright futures". Living VIVID As a 'people' business, we work hard to create a high-performing and fun working environment. We invest in our people's development, whilst looking after their wellbeing with our award-winning initiatives. Buy / sell annual leave Pension scheme Smart working From 26 days holiday per year Private medical / medicash benefits Enhanced paternity / maternity leave Qualification funding support Electric car scheme Previous Next We're committed to diversity and inclusion, and want people from all walks of life to apply for our vacancies. We're a disability confident leader with disabled-friendly offices and we'll make reasonable adjustments throughout the recruitment process to help you; please note your needs on your application form. If you need additional support with your application, please get in touch with us on 02392 896758 or email <a href="mailto:HRrecruitment@vividhomes.co.uk" target="_blank">HRrecruitment@vividhomes.co.uk</a>. We'll be happy to help.

Income Recovery Officer

The Vacancy House Manager - Retirement Living Location: Parkland Place estate in Biggleswade, Bedfordshire Hours: 30 hours per week (Monday to Friday, all year round) Salary: £ 22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Biggleswade, Bedfordshire Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we: <ul><li>Collaborate at every level by living our values to create the right conditions for us all to work together.</li><li>Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.</li><li>Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.</li><li>Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.</li><li>Ensure that research, quality improvement, and technology lead the way and are embedded in our services.</li><li>Take a trauma informed approach to everything we do</li></ul>We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more. The North London Way to deliver: Better Mental Health, Better Lives, Better Communities. Our trust website is: <a href="https://www.northlondonmentalhealth.nhs.uk/" target="_blank">https://www.northlondonmentalhealth.nhs.uk/</a> Job overview The post is part of an initiative to improve the quality and culture of care provided, and to enhance the therapeutic offer available, to people who are street homeless in boroughs of Barnet, Enfield and Haringey through: <ul><li>Providing a responsive service that will identify mental and physical health problems. </li><li>Working in collaboration with other services to deliver care and interventions, based on clinical need, at the right time.</li><li>Providing interventions to support people to move off the streets and to facilitate them to sustain a more settled lifestyle.</li><li>Referring patients on to the most appropriate service and to support them until accepted.</li><li> Ensuring that all service users are registered with a GP.</li><li>Undertaking health assessments, administering medication and treatments, and performing diagnostic tests.</li><li>Providing and evaluating a range of health interventions to ensure that patients health and social care needs are met.</li><li>Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in- depth theoretical knowledge base.</li><li>Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate.</li><li> As a vital part of our MDT team, you will be supporting and caring for a diverse patient group.</li></ul>Key elements of our work will be: <ul><li>Early detection, support and management of long-term conditions</li><li>Annual health checks/screening programmes</li><li>Health promotion</li><li>Healthy lifestyles</li><li>Physical activities / social prescribing</li></ul>Main duties of the job <ol><li>Provide high quality care to patients with both physical and mental health difficulties</li><li>Independently manage a caseload of patients who may have long term or complex multiple physical health needs</li><li>Support the delivery of physical healthcare training in collaboration with the head of physical health team</li><li>Take charge on a regular basis and assist in the supervision and/or development of junior staff, nurses, support workers and students, as well as support the development of evidence-based practice.</li><li>Work collaboratively across disciplines, and partners to enhance the impact and sustainability of the health and wellbeing</li></ol><ul><li>See attached document for further details</li></ul>Working for our organisation Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? • Transforming and creating a positive environment for our service users, staff and visitors. <ul><li>We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. </li><li>We promote flexible working and support staff with a range of health and wellbeing initiatives.</li><li>NHS Discounts, generous annual leave allowance and NHS pension scheme </li><li>We have excellent internal staff network support groups. </li></ul>Detailed job description and main responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Person specification QUALIFICATIONS Essential criteria <ul><li>Degree or equivalent in health studies (BSc)</li><li>Relevant post registration experience, for minimum 12 months</li><li>Registered Nurse- RGN</li></ul>Desirable criteria <ul><li>Evidence of ongoing professional development</li><li>Post graduate qualification in health promotion.</li></ul>EXPERIENCE Essential criteria <ul><li>Experience of working in a multi-disciplinary team with service users with complex care plans</li><li>Experience of working with carers, families and service users in ward based/community settings.</li><li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li><li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li></ul>Desirable criteria <ul><li>Experience working within MH/Nurse prescriber</li></ul>KNOWLEDGE &amp; SKILLS Essential criteria <ul><li>Clinical skills</li><li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li><li>Ability to work on autonomously and meet clinical and managerial deadlines</li></ul>PERSONAL ATTRIBUTES Essential criteria <ul><li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li></ul>OTHER Essential criteria <ul><li>Ongoing post-qualification development.</li></ul>Skills and Abilities Essential criteria <ul><li>Knowledge of change management and how to apply.</li><li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li><li>Experience in clinical audit / effectiveness / service evaluation</li><li>Ability to work on autonomously and meet clinical and managerial deadlines</li></ul>Desirable criteria <ul><li>Clinical and managerial leadership skills</li></ul>References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR. If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details. Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff. Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System. Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible. All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed. Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job description and person specification (PDF, 520.3KB) </li> <li> Functional Requirement (PDF, 261.8KB) </li> <li> A comprehensive guide for candidates (PDF, 875.7KB) </li> </ul>

Homeless Health Outreach Nurse: RGN

The vacancy Closing Date: Thursday 13th December 2025 Interviews will be held week commencing Monday 15th December 2025 We're a housing provider in Macclesfield with over 5,000 properties across East Cheshire and the surrounding areas. We're ambitious with plans to build more homes, regenerate local areas and invest in our properties. We provide housing to those in housing need and aim to be a great landlord for our customers. A fantastic opportunity has arisen for a Neighbourhood Officer to join our Neighbourhood's Team. You will contribute to sustainable communities through managing a wide range of tenancy management issues and the efficient letting of empty properties, helping to improve lives. The role holder will apply effective case management to support and signpost customers, to ensure they can sustain their tenancy. In addition, they will manage the customer's tenancy in accordance with tenancy terms, to reduce tenancy breaches and where necessary, provide tenancy warnings. To succeed you'll have a working knowledge of housing law with experience of working with challenging and vulnerable customers in a face to face customer focused environment. You will also have experience of facilitating multi-agency meetings with partners and will be comfortable working in a target-driven environment. We can offer you: <ul> <li>A minimum of 28 days holiday per year (plus bank holidays).</li></ul><ul> <li>An extra day off for your Birthday</li></ul><ul> <li>A great pension scheme that's designed to suit your needs</li></ul><ul> <li>Flexible working hours and a mix of office and home working</li></ul><ul> <li>A focus on your health and wellbeing including access to our Health Cash Plan offering a variety of benefits and discounts.</li></ul><ul> <li>Continuous training and development opportunities - let us help you reach your career goals.</li></ul><ul> <li>A supportive, award-winning office environment with a friendly team.</li></ul>If you would like to play a part in driving our business forward as a Neighbourhood Officer, we'd love to hear from you. Our Values are at the core of everything we do, so we are looking for someone whose values agree with ours and will embed these too! We value our people and care about our customers. Apply now! About us We manage over 5000 homes across East Cheshire and the High Peak and we exist to work together to provide safe homes &amp; thriving communities by playing a part in addressing local housing need. Working together to provide safe homes and thriving communities. Benefits Great holiday allowance Pension contributions up to 12% Flexible &amp; Agile Working Health cash plan Training on the job Discounts and cashback on big brands If you want to know about more benefits, please click here. Equality, Diversity and Inclusion We are committed to equality, diversity and inclusion and we seek to attract and retain talented people from a diverse range of backgrounds and communities, to bring different perspectives and ideas to benefit the organisation and its customers. We promote an inclusive environment in which our staff can thrive - a place where everyone feels that they belong. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Previous Next

Neighbourhood Officer

Job description Full Time, Permanent This is an exciting opportunity for a Housing Officer to join the Tenancy Management team at Bristol City Council. You will be managing a patch in Bristol supporting residents to maintain their tenancies, effectively dealing with cases of antisocial behaviour and breaches of tenancy and helping to ensure estates are places where tenants feel proud to live. This is a full time position that will suit someone with experience of housing or public sector services and an understanding of issues affecting social housing tenants. It would particularly suit someone who is ambitious and looking to develop their career in social housing, working in a challenging and rewarding role. You should have good inter-personal skills and be able to work with a broad range of people to ensure tenants are supported to successfully maintain a tenancy. You will collaborate with partner agencies, support services and the police and demonstrate experience of equity and diversity issues. The Housing Officer role is rewarding, varied and complex; no two days will be the same. You could be attending a case conference in the morning to discuss serious criminal activity to visiting vulnerable tenants with support workers in the afternoon. You are dealing with different customers and their specific support needs each day. Bristol City Council is a vibrant local authority responsible for providing services to the 450,000-strong population of Bristol. At Bristol City Council we pride ourselves on growing a workforce that is talented, diverse and motivated and represents the community it serves. Only then can we provide an appropriate and outstanding service to all Bristol citizens. We aim to have a diverse workforce where creativity thrives. Our handling of equity and inclusion will reach the high standards we expect of ourselves, and others will look to us as a source of good practice. Please note that this role is subject to a Basic DBS Check. Why Bristol City Council? At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working. Join us and you'll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you'll be working in a supportive environment where you'll have the chance to make Bristol a better place and contribute to its future. How do I apply? If you share our values and are ready to be part of our exciting journey please select the apply button below. To be shortlisted for interview you'll need to demonstrate how you meet each of the essential criteria in the Person Specification within the Further Information section of your application. On occasion we will receive high numbers of applications, we may then shortlist against the desirable criteria along with the essential criteria, so if you can, please demonstrate how you meet this in your application. We're a Disability Confident employer which means we value recruiting and retaining disabled people. Any job applicants who consider themselves to be disabled and meet the essential criteria in the Person Specification are guaranteed an interview. We'll make reasonable adjustments throughout the interview process and provide continued workplace support throughout your career. Interviews will be in person and will take place in early January 2026. For informal enquiries, please contact <a href="mailto:hilary.quaynor@bristol.gov.uk" target="_blank">hilary.quaynor@bristol.gov.uk</a> Bristol City Council strives to have a workforce that reflects the communities it serves, we are therefore committed to ensuring diversity in our hiring process. We welcome, develop and promote people from all sections of the community. Appointments will be made on merit. The personal information section (including your name) you'll complete as part of the application form will not be visible to hiring managers, but is used confidentially to make sure that everyone is treated fairly.

Housing Officer

<ul><li>Community Safety Manager </li><li>c£60,000 per annum </li><li>Home based with regular national travel. </li><li>Permanent, 37.5 hours per week </li></ul>As our Community Safety Manager, you will lead on initiatives that reduce antisocial behaviour, enhance wellbeing, and strengthen partnerships across local agencies. Your work will directly support vulnerable residents, improve neighbourhood safety, and ensure our organisation meets its responsibilities around community protection. You will take ownership of our community safety strategy, collaborate with external partners such as local authorities and police, and provide expert guidance across the organisation. This is a key leadership role with the scope to make a real and lasting impact. What will success look like in the role? <ul><li>Safer, more cohesive communities with measurable reductions in anti-social behaviour and safety-related incidents. </li><li>Strong, productive partnerships with multi-agency stakeholders. </li><li>Effective delivery of community safety programmes and compliance frameworks. </li><li>Clear, confident advice provided to internal teams, driving a consistent approach to safety and risk. </li><li>Positive feedback from residents, partners, and colleagues on the visibility and effectiveness of safety initiatives. </li></ul>You'll have: <ul><li>Experience leading community safety, safeguarding, public protection, or related services within a housing setting. </li><li>Strong knowledge of relevant legislation, regulatory requirements, and best practice. </li><li>A strategic mindset with the ability to manage complex caseloads and competing priorities. </li><li>Excellent communication, influencing, and partnership-building skills. </li><li>Experience working with vulnerable individuals and managing sensitive information </li><li>A proactive, problem-solving approach with the confidence to make informed decisions. </li></ul>You'll be: <ul><li>A collaborative leader who brings teams and partners together to achieve shared outcomes. </li><li>Highly organised, analytical, and capable of interpreting data to inform actions. </li><li>Calm under pressure with excellent judgement and professional resilience. </li><li>Passionate about community wellbeing and driven to deliver meaningful change. </li><li>Confident in managing incidents, escalating risks, and ensuring compliance with policies and legislation. </li><li>Skilled in designing and delivering community-focused interventions and training. </li></ul>Anchor - a great place to work Anchor is England's largest not-for-profit providers of care and housing for older people. Our heartfelt ambition is to transform housing and care so everyone can have a home where they love living in later life. We're not-for-profit which means every penny we make or save is invested in the people who live with us, the places they live and the people who work here. That means a better standard of care and customer service, better wages, more investment in training and development and improved facilities. Our values Every one of us can make a difference to our residents and play a part in shaping homes and services around their needs. Our Anchor values of being Accountable, Respectful, Courageous and Honest apply to us all, whether you manage colleagues as part of your role or not. Displaying our values can influence those around us to do the same. We can all be leaders at Anchor and should all be driven by the same customer ethos. Our Anchor Leadership Framework helps align these values with the skills and behaviours we demonstrate. A rewarding environment From health and happiness to finance and your career, we'll give you all the support you need. Health &amp; happiness <ul><li>Gym, fitness and wellbeing discounts</li><li>Mental health support</li><li>Flexible working options</li><li>Access to online GP appointments</li></ul>Finance <ul><li>Pension plan - contribute between 4% and 8% and we'll match it or better</li><li>Quick and easy pension transfer service</li><li>Savings and financial advice, loans, free life assurance</li><li>Discounts on shopping, holidays, phones, technology and more</li></ul>Career <ul><li>Ongoing personal and professional development programme</li><li>Leadership Pathways online learning resources</li><li>Career progression and promotion opportunities</li></ul>To see our full range of benefits, check out our dedicated being well website Please follow the link or copy and paste <a href="https://anchorbeingwell.co.uk/" target="_blank">https://anchorbeingwell.co.uk/</a> into your browser Celebrating diversity, celebrating you Anchor is proud to be an equal opportunity employer. We aim to celebrate diversity and inclusion in all that we do, as we know that the more diverse our colleagues are, the better care and support we can give to our residents and each other. We are proud to have an LGBT+ group for our residents, and also Disability, LGBT+ and race and ethnicity colleague networks. These work to celebrate diversity, address concerns, review policy and practice and empower their members. We also have an Inclusive Ambassador network to allow all colleagues to be part of promoting diversity and to be an ally to others. We are a Gold Standard Inclusive Employer, a Stonewall Diversity Champion, Menopause Friendly and a signatory to the Care Leaver Covenant, HouseProud Pledge and Age Friendly Employer Pledge schemes.

Community Safety Manager

Overview Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. With this role you'll be working as part of Warwickshire countywide team, however your base will be in Nuneaton. The team supports people with their or their loved ones' drug and/or alcohol issues. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You'll have to record information about what you do, so enjoying a bit of paperwork and attention to detail is important. But most of the time you'll be enjoying working with people from all backgrounds, making a difference to their lives. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. If this sounds like you we'd love to hear from you so, click apply. Where: Warwickshire countywide (location will be Nuneaton but we have hubs in Leamington Spa and Rugby) When: We're looking to get the right person into the team ASAP Hours: Part time, 30 per week (Tuesday-Friday) Full Time Salary Range: £27,861.26 - £32,002.35 dependent on experience (pro rata for part time hours) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey.</li><li>Providing screening, assessment, and recovery planning and onward referral.</li><li>Reducing drug and alcohol related harm to service users and the wider community.</li><li>Promoting carer, service user and community involvement.</li><li>Providing advocacy for access to partnership services.</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field.</li><li>Be an excellent communicator, both verbal and written with good IT skills.</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills.</li><li>Have a good working knowledge of mental health interventions, services, and good practice.</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders.</li><li>Ability to manage change successfully in a way that prioritises the needs of service users.</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards.</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others.</li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 16/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Michelle Solomon | <a href="mailto:michelle.solomon@cgl.org.uk" target="_blank">michelle.solomon@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Housing Manager Location: South and Midlands Salary: £35,520 - £51,640 (London weighting applied depending on location) Contract type / hours: Permanent, 37 Hours Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role: As a Housing Manager, you will be the primary point of contact for your team across your designated region, providing consistent support, guidance, training, and direction. You will be responsible for the line management of allocated team members, helping them deliver a wide range of Intensive Housing Management functions and respond effectively to day-to-day operational issues. Your role is key to ensuring the delivery of high-quality housing management and tenancy sustainment services. You will ensure your team operate in line with organisational policies and procedures and work collaboratively with housing colleagues to maintain property standards, ensure compliance, and maximise occupancy. You will also play a vital role in ensuring performance targets, including Tenant Satisfaction Measures (TSMs) and Key Performance Indicators (KPIs), are met. This includes supporting residents in both accommodation-based and supported housing services and acting as the main point of contact for local operational service managers seeking housing-related advice and support. Key Duties: <ul><li>Planning/Service Delivery</li><li>Support people in reducing voids and improving property turnaround times.</li><li>Provide guidance on tenancy sustainment, safeguarding, and risk management.</li><li>Ensure continuity of service by covering for people and fellow Team Managers during planned or unplanned absences.</li><li>Ensure consistent use of toolkits and processes, including Resident Sign-Up and Inspection Toolkits.</li><li>Oversee accurate and timely case recording across systems in line with policies and procedures.</li><li>Provide oversight and sign-off for warning letters and notices, ensuring compliance with legal and procedural standards.</li></ul>For Full Job Description Please Click Here What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> How to apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via company website' to view the full job description and submit your application.

Housing Manager

The Vacancy Full time Monday - Friday 9am - 5pm Remote working with visits to residents and offices for meetings as required We're introducing this brand-new role within our Asset Management team. This position has been created to strengthen customer engagement and ensure smooth delivery of repairs works across our housing portfolio. As a Tenant Liaison Coordinator, you'll be the main point of contact for residents, supporting managers, surveyors, and contractors in delivering exceptional asset management services. From managing access for compliance checks to resolving service requests and complaints, you'll play a vital role in ensuring our customers receive outstanding service. Key Responsibilities <ul> <li>Act as the primary liaison for tenants regarding repairs and planned works.</li> <li>Handle service requests and customer feedback, resolving issues promptly and professionally.</li> <li>Support complex repair projects requiring resident engagement.</li> <li>Maintain accurate asset data and assist with performance monitoring.</li> <li>Build strong relationships with internal teams, contractors, and external stakeholders.</li> <li>Carry out visits to residents where required either alone or to assist the surveyors/tenancy management team with queries, complaints or tenant consultation on repairs or planned works</li> <li>Manage access for gas and electrical compliance programmes, ensuring 100% compliance.</li></ul>What We're Looking For <ul> <li>Experience delivering housing services and providing excellent customer service.</li> <li>Strong communication skills, both written and verbal.</li> <li>Ability to manage workloads independently and work collaboratively.</li> <li>IT literacy (Microsoft packages).</li> <li>Full UK driving licence and access to a suitably insured vehicle.</li></ul>Desirable <ul> <li>Knowledge of housing-related services, repairs, and maintenance.</li> <li>Experience working in a performance-focused environment.</li></ul>This is a fantastic opportunity to shape a new role and make a real impact. If you're passionate about customer service and want to help us deliver excellence, we'd love to hear from you. Interviews are planned for Wednesday 10th December at our Shrewsbury Avenue office, therefore, if you are interested in the role, we encourage you to apply without delay! The Company A commercial business with a social heart, our vision is to create opportunities that change lives through our drive, expertise, resources and passion. Our dynamic approach has made us one of the region's leading providers of affordable homes for rent and sale. Developing new homes across Cambridgeshire and Peterborough, and the surrounding area, we're committed to increasing the supply of affordable homes in the communities where they are needed most. Agility and innovation are central to our approach to adapting to change, and we'll continue to grow our business in today's fast-paced operating environment. There's more to building communities than building houses. In addition to providing quality homes and delivering excellent landlord services, we also provide care at home and at our two extra care communities in Peterborough as well as around the clock support through our LifeLine personal alarm service. Our community investment programme sees us working with specialist partners to bring a range of employment, wellbeing and family-friendly services to the heart of our communities, with a rapidly expanding digital support offer too. You can find out more about us and the services we offer our residents on the CKH website. Putting People First CKH actively seeks to continue to build an inclusive environment for its employees and the communities it serves and welcomes applications from people from all backgrounds. At CKH, everything we do is about the people who live in our homes and access our services. So, we know we need the best people to deliver the outstanding services and support our communities deserve. No matter where your career with us takes you, you'll be part of a team that makes a difference and creates opportunities that change lives. As well as working to create sustainable, prosperous communities, we're also keen to build a workplace community where you can feel supported by colleagues and enjoy your time at work. With a broad range of backgrounds and experience, our team is united by our shared values: action, commitment, excellence, integrity and teamwork. If that sounds like you, we'd love to hear from you. Benefits We know we need to provide a great working environment to attract the best people. Our offer includes: <ul> <li>A great pension scheme: we will double your contribution up to a maximum of 10% and include Life Cover</li> <li>Generous holiday entitlement; 25 days plus bank holidays increasing with time</li> <li>Flexible family friendly and carers policies that allow a range of paid and unpaid leave</li> <li>CKH Rewards benefits platform including cashback on purchases, instant vouchers and reloadable gift cards</li> <li>Westfield Health, giving access to a range of benefits such as 24 hour DoctorLine, Employee Assistance Programme, money back for glasses and dental treatment (after probation)</li></ul>

Tenant Liaison Coordinator

Join Our Strategic Housing Team: Help Shape the Future of Affordable Living in Pembrokeshire! Contract: Fixed Term - 12 Months Location: Pembrokeshire County Council Job Purpose Be at the forefront of change as you help lead the coordination, programming, and facilitation of affordable and specialist housing programmes in Pembrokeshire. This pivotal role involves close collaboration with key partners to develop, deliver, and enhance the local housing landscape. Principal Duties and Responsibilities <ul> <li>Drive the delivery of innovative and sustainable affordable housing initiatives.</li> <li>Source, manage, and maximise external funding - with a particular focus on grants, claims, and financial reporting towards the end of the financial year.</li> <li>Foster effective partnerships with local developers, housing associations, and community stakeholders.</li> <li>Provide expert project management and strategic advice on capital accommodation programmes.</li> <li>Elevate the quality, affordability, and diversity of housing developments to meet local needs.</li> </ul>Requirements <ul> <li>A job-related degree or CIH Level 4 in Housing.</li> <li>Proven experience in project management, building, surveying, housing, or architecture.</li> <li>Comprehensive knowledge of housing legislation, including the Housing (Wales) Act 2014.</li> <li>A successful record of partnership working with communities, private companies, or voluntary organisations.</li> <li>A strong understanding of emerging housing improvement models.</li> </ul>Skills and Attributes Bring commitment, enthusiasm, and a passion for transforming affordable housing provision. You'll need excellent communication, analytical, and problem-solving skills, along with proficiency in Microsoft Office. A valid UK driving licence is required, and Welsh language skills are desirable. Working Environment This is primarily a desk-based role, with travel required across Pembrokeshire and occasionally beyond the county. The position is fixed term for 12 months. Please refer to the job description above for more details on this vacancy and the person specification. Employment Checks This post is subject to a DBS disclosure check. Where it is appropriate for your role and responsibility, the personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by visiting <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>. Applicants should ensure they have the right to work in the UK before applying for a vacancy. Please note that at this point, Pembrokeshire County Council is not accepting applicants who require a Skilled Worker visa as a prerequisite to a right to work in the UK. Applicants should ensure they have the right to work in the UK before applying for a vacancy. Guidance Note: Use of AI and Accuracy of Information: <ul> <li>We understand that applicants may choose to use tools such as generative AI to support the preparation of their application. While the use of such tools is permitted, it remains the applicant's full responsibility to ensure that all information submitted is factually accurate, truthful, and representative of their own skills, experiences and qualifications.</li> <li>Providing information that is false, misleading, or exaggerated, regardless of whether it was generated by AI or not, may result in disqualification from the recruitment process or dismissal if discovered after appointment.</li> <li>By submitting this application, you confirm that all content provided is accurate and submitted in good faith.</li> </ul>Safeguarding Safeguarding and protecting children and adults at risk is a high priority for Pembrokeshire County Council. We aim to support vulnerable children and adults at risk to ensure they are as safe as they can possibly be. We are committed to ensuring their safety and will take action to safeguard their well-being. The Council's Corporate Safeguarding Policy provides a framework for every member of staff and Service within the Council, setting out responsibilities in relation to safeguarding and protecting children and adults at risk as well as the methods by which the Council will be assured that it is fulfilling its duties. This policy applies to all Council employees and workforce, councillors, volunteers and also service providers that are commissioned by the Council. Safeguarding is everyone's business whether they work for, or on behalf of, the Council. Support &amp; Additional Info <ul> <li>Please contact the HR Systems Team as early as possible if you're unable to apply online by emailing <a href="mailto:hrsystemsteam@pembrokeshire.gov.uk" target="_blank">hrsystemsteam@pembrokeshire.gov.uk</a> .</li> <li>Please contact the Recruitment Team if you have any queries relating to this vacancy by emailing <a href="mailto:Recruit@pembrokeshire.gov.uk" target="_blank">Recruit@pembrokeshire.gov.uk</a> .</li> <li>Local Government Employees on National Joint Council (NJC) terms are subject to national pay bargaining; all salaries currently stated in our adverts are as 01/04/2025.</li> <li>Please note, we have a legal obligation to consider employees for suitable alternative employment if their posts are at risk; therefore prior consideration will be given to existing employees who meet the person specification and are registered on our redeployment pool.</li> </ul>Welsh language skills are desirable. Applications may be submitted in Welsh and will not be treated less favourably than applications submitted in English.

Housing Officer - Affordable Housing

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Job Description Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work 20 hours per week, 9am - 2pm across 4 days at our Moorside View scheme in Oldham. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes. Essential Criteria: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li></ul>In return for your hard work, we offer: <ul> <li>Competitive salary of £14.40 per hour (£26,271 FTE per annum).</li> <li>25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.</li> <li>Healthcare Cashback Plan.</li> <li>Pension Contributions - up to 9% on a matched basis. </li> <li>Life Assurance.</li> <li>Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li> <li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor (Part time)

Job Description Would you like to join our team as an Independent Living Advisor and help us to deliver an excellent service for our residents? This is a great opportunity for anyone who is a customer-focused team player. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to our customers. This will include developing successful relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities per their tenancy agreement. The successful candidate will work Monday - Friday at our Bickerton Court scheme in Chadderton. A full UK Driving Licence is essential for this role as on occasion you may be required to assist at neighbouring schemes. Essential Criteria: <ul> <li>Previous experience of working in an advisory role supporting the elderly and vulnerable with a proven ability to foster a spirit of co-operation and a sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience in carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>In return for your hard work, we offer: <ul> <li>Competitive salary of £26,271 per annum.</li> <li>25 Days Holiday + Bank Holidays + Buy Extra Holiday + Increases with length of service.</li> <li>Healthcare Cashback Plan.</li> <li>Pension Contributions - up to 9% on a matched basis. </li> <li>Life Assurance.</li> <li>Employee Assistance Programme offering offer include face-to-face counselling, a stress helpline and tax, fitness and childcare advice.</li> <li>A benefit scheme which pulls together a range of special offers and great deals. You can make savings on everyday shopping, fashion, electronics, travel, leisure and days out. </li></ul>If you're interested in joining us and would like to apply for this role, please review the role profile to view all of the key responsibilities and to ensure you meet the essential criteria. Please note: A DBS is required for this role which will be paid for by The Guinness Partnership. TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Housing Assistant Barnet and North-East London Permanent, full time (37.5 hpw) Pay £13.85 per hour, (Salary £27,082 per annum) plus great benefits including Health cash plan! Home, a place where you belong This is a great job opportunity to join Home Groups awesome housing team in Barnet and North-East London. You'll be the face-to-face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! Typical day <ul><li>Getting to know our communities through visibility on the estates engaging with customers.</li><li>Supporting our housing managers to look after their patches, improving our local neighbourhoods.</li><li>You'll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.</li><li>You'll carry out and record the routine safety and compliance checks in our buildings and communities.</li><li>You'll also manage the admin updating records, ordering, and arranging payment for works to be done.</li></ul>You'll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul><li>An appreciation that this is a role where you'll spend much of your time lone working in our local estates.</li><li>A self starter attitude, you're proactive and well organised, able to work on your initiative.</li><li>A real passion for delivering excellent customer service and a genuine desire to help your customers.</li><li>Confidence working collaboratively with colleagues in other parts of the business and external partners</li><li>An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers!</li><li>The ability to use technology to navigate our systems and update customer records</li></ul>We cannot offer sponsorship for this role. What's in it for you? <ul><li>34 days leave, pro-rated (including bank holidays and a "me day")</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join Jackie's team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>This is a hybrid role and in an average week, you'll spend 4 days working from our communities in Barnet and North London. We have offices in Rayners Lane Harrow and Douglas Bader Park, Hendon and Liverpool Street for you to work from.</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at Liverpool Street, London and 4 days working from home, other offices or in the community.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>You'll need a Standard DBS check done, we pay for it.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> London and South East Rented Portfolio 2

Housing Assistant

About the job Job Title: Housing Officer Location: Homebased with Travel Contract: Permanent Hours: Full Time Salary: Up to 31,521.10 Reference: 084293 Do you want to make a real difference in peoples lives while building a career in housing management Services? Forward Housing, part of the Thera Group, is looking for a dedicated Housing Officer to join our team. About the role: Youll work closely with the Senior Housing Officer to oversee housing management services for more than 80 properties across England and Scotland. This is a home-based role with national reach, supporting tenants, families, carers, and care teams to ensure safe, secure, and well-managed homes. <ul> <li>Maintain accurate property records and act as the main contact for tenants and care teams</li> <li>Monitor rent accounts, liaising with Housing Benefit teams and resolving issues promptly</li> <li>Support tenants with tenancy responsibilities and new tenancy sign-ups</li> <li>Work with the Repairs team to minimise voids and ensure properties are ready for re-letting</li> <li>Assist with compliance monitoring and service charge budgets</li> <li>Collaborate with finance, care commissioners, and adult social care teams</li> </ul>At Thera, we believe people with a learning disability can be leaders in society. Our vision is shaped and directed by the people we support, ensuring their voices are heard and respected. As a Housing Officer, youll play a vital role in delivering this mission by providing homes that empower independence and dignity. Were looking for someone who is: <ul> <li>Working towards (or willing to complete) a Level 4 CIH qualification</li> <li>Experienced in delivering excellent customer service, especially for people with a learning disability</li> <li>Skilled at building effective stakeholder relationships</li> <li>Enthusiastic, determined, and passionate about housing management</li> <li>Knowledgeable (or keen to learn) about social housing frameworks, especially in Supported Housing and Exempt Accommodation</li> <li>A supportive, values-driven organisation</li> <li>Opportunities for professional development and CIH qualifications</li> <li>The chance to make a meaningful impact every day</li> </ul>We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Manchester and Stretford £25,374 - £26,159 per year 37.5 hours per week - Monday to Friday 8.30am to 4.00pm We have an opportunity for two dynamic and self motivated Scheme Managers to join our team of 10. You will be responsible for providing a high-quality housing management service which will include tenancy management, signposting and advice, raising and following communal repairs through to completion and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who can evidence utilising excellent communication skills to provide an exceptional experience for older people in a housing management setting, including awareness of safeguarding concerns. Both positions are based in and around South Manchester. One position is based at Tangmere Court, Whalley Range, where you will spend part of your week and you will also be responsible for Adastral House, Chorlton The second position is based at Wellington House, Stretford, where you will spend part of your week and you will also be responsible for Roselea, Baguley The role of Scheme Manager will include: <ul><li>Providing tenancy management, signposting and advice to residents</li><li>Promoting independent living and sign posting to appropriate agencies </li><li>Encouraging residents to organise and get involved in activities </li><li>Completing mandatory compliance tasks along with health and safety checks</li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Providing cover at schemes in the region for other Scheme Managers </li><li>Referring residents to support agencies when required and helping them access the different service available to them</li><li>Dealing with low level anti-social behaviour complaints within the scheme and resolving resident disputes</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£25,374 per annum (rising to £26,159 per annum after 12 months, subject to satisfactory performance)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 10 December 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Housing Assistant £24,638 per annum (pro rata) and great benefits including Health Cash Plan Permanent, part time (20 hpw) - must be a driver with a vehicle Reading and Berkshire area We can't offer CoS for this role Home, a place where you belong This is a great job opportunity for a Housing Assistant to join Home Groups awesome housing team in our Reading Office . As our Housing Assistant (known by us as Community Housing Assistant - CHA) you'll provide friendly, face to face support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! What you'll do <ul><li>Through visibility, engagement with customers and proactivity on our estates, you'll build strong connections and gain a deep understanding of our communities</li><li>You'll support our housing managers to look after their patches and through this, help us to improve our local neighbourhoods.</li><li>You'll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.</li><li>You'll carry out and record the routine safety and compliance checks in our buildings and communities.</li><li>You'll also manage the admin updating records, ordering, and arranging payment for works to be done.</li></ul>Why join us This is more than a job, it's a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you'll make a real difference every day! If you're ready to leave behind the ordinary, do something that really matters. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>A "can do" positive attitude, you're proactive and well organised, able to work on your initiative.</li><li>A real passion for delivering excellent customer service and a genuine desire to help your customers.</li><li>Confidence working collaboratively with colleagues in other parts of the business and external partners</li><li>An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers!</li><li>The ability to use technology to navigate our systems and update customer records</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work! The practical bits <ul><li>This is a hybrid role however, you'll spend most of your time in our Reading Office and in the community. We do all get together regularly 1 day a week.</li><li>Once you are fully up to speed there will be opportunities to work from home, along with some flexibility to adapt your working hours.</li><li>We work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Advanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>Enjoy 2 days volunteering, 34 days leave (this includes bank holidays and a "me day"!), increasing to 39</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> South West Rented Portfolio 1

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator at the Hertfordshire who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. You will be joining our Opiate team, based in Stevenage. Where: Stevenage Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35* Contract Type: Permanent Allowances: Outer Fringe £694.25 (paid pro rata) *Full -time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li><li>Knowledge of local services and geography.</li><li>A full driving licence and access to own transport is desirable</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer Fringe (£694.25) Interview Date 17/12/2025 Closing Date 11/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Pinder Chaggar | <a href="mailto:pinder.chaggar@cgl.org.uk" target="_blank">pinder.chaggar@cgl.org.uk</a> | 07881335193 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy Permanent, Full-Time (37 hours per week) At Stockport Homes Group, we pride ourselves on delivering excellent services that make a lasting difference to our customers and communities. We're looking for a dynamic, forward-thinking Independent Living Operations Manager to lead a high-performing, fast-paced service supporting older adults, disabled people and vulnerable customers across the borough. You'll provide operational leadership to teams delivering housing management and support and our 24-hour Carecall telecare response service. This role is perfect for someone who thrives on empowering people, driving change and delivering outstanding customer experience. What you'll do: • Lead, motivate and develop a large, dispersed and on-site workforce delivering services 24/7. • Ensure the delivery of high-quality, person-centred housing management and support services that promote independence. • Be accountable for team performance, achieving KPIs and maintaining exceptional quality standards. • Drive change, continuous improvement and service innovation while identifying opportunities for growth. • Effectively manage service budgets, external contracts and resources to ensure value for money. • Lead on business continuity planning and project delivery. • Work with development teams and key partners to shape new specialist housing provision. • Ensure Carecall maintains compliance with the TSA Quality Standards Framework, putting customer and staff safety first. • Act as a safeguarding champion for the service. • Build strong, positive relationships with Stockport Council and other key partners. • Deputise for the Head of Independent Living when required. About you: We're looking for a confident, resilient leader who can inspire teams and deliver results across a varied and evolving service area. You will: • Be highly organised, self-motivated and able to manage competing priorities. • Perform effectively under pressure, handling complex situations with professionalism. • Bring experience in leading large teams and managing staffing issues. • Be a strong problem solver with the ability to resolve issues quickly while maintaining excellent customer service. • Understand best practice in service delivery, safeguarding and housing support. • Be confident managing budgets and analysing performance data. • Represent SHG positively, championing our values at all times. What we offer: • Great pension: Access to the generous GMPF scheme including life cover. • Generous annual leave: 28 days, rising to 31 days after 5 years. • Health Cash Plan: Claim back part of your everyday medical and healthcare costs. • Retail discounts: Savings on food, shopping and more. • A workplace driven by strong core values and a passion for excellence. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. If you want to lead services that genuinely improve lives and help shape the future of Independent Living in Stockport, we'd love to hear from you. If you would like to find out more, for an informal chat contact Eva Holt <a href="mailto:Eva.holt@stockporthomes.org" target="_blank">Eva.holt@stockporthomes.org</a> This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory enhanced clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. Closing Date: Wednesday 10th December 2025 Interview Date: Interviews will take place on Monday 15th December 2025. Please ensure you are available, as this is the only date due to panel availability. About Us Welcome to Stockport Homes Group (SHG), an umbrella organisation for four, socially responsible interdependent companies within the housing sector. What makes us unique is our vision: one where entrepreneurship and commercialisation go hand in hand with social impact. We are Stockport's largest landlord, managing over 12,000 properties on behalf of Stockport Council and Private Landlords, as well as our own growing portfolio of new build homes. As builders, landlords, architects and developers we believe in collective responsibility for more affordable housing. Equally, through a commitment to a range of wrap around services we look for ways to improve people's lives: from advice and support on health and wellbeing, to employment, educational opportunities and help in the home. All our profit is reinvested within the group to maximise opportunities for those who most need our help. Companies within SHG: Stockport Homes - Stockport Homes was formed in 2005, to manage housing stock across Stockport on behalf of Stockport Council. As a limited company, we operate as an ALMO which is an 'Arm's length management organisation', so whilst the company is owned by the Council, we operate independently on day-to-day matters and in delivering services to our customers. We are committed to providing quality homes across Stockport and listening to the voice of our customers to continually improve our services. Three Sixty - Three Sixty delivers innovative, high-quality construction, maintenance and facilities management services across Stockport, Greater Manchester and Cheshire. We are trades people who operate with a friendly, community-led approach. We get the balance right between excellent customer service and service delivery. We take pride in giving back to our local communities and each year we Gift Aid our profits to SKylight to support the work they do to help Stockport and the borough thrive. Skylight - SKylight is a Charitable Community Benefit Society, established in 2018, dedicated to transforming lives in Stockport. We work closely with local communities to support people into employment, alleviate poverty and enhance digital skills. Our services help individuals live independently while fostering strong community networks, particularly for those facing disadvantages. We are proud to contribute to making Stockport a great place to live and work. Viaduct Housing Partnership - Formed in 2017, Viaduct is a development partnership between Stockport Homes Group and Stockport Council, focusing on building more affordable homes in Stockport. SHG is proud to be an award-winning organisation dedicated to transforming the lives and communities of our customers and as a public-private sector fusion, SHG is focused on future growth and excellence - looking for the best people to join the Group to be on this exciting journey. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Independent Living Operations Manager

The Vacancy FULL TIME - 37hrs Car driver desirable as will need to move across accommodation which is spread throughout the city Southampton Accommodation Services provides supported accommodation to adults who are homeless or at risk of homelessness across various locations in Southampton. Our aim is to provide person-centred support to our clients, empowering them to gain the life skills they require to move on to more independent living. We work with a range of agencies to maximise the support and opportunities for clients. Although this can be a challenging role, it's also very rewarding. This is an exciting role, where no two days will be the same, you will take part in various tasks, such as running client activities and life skills projects. If you love working with people and want to make a difference in the lives of those you support, then please apply. JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role may require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

226 Full Time Jobs in United Kingdom