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<ul><li>Guidance_Notes_Completing_an_Application_Form_Oct_2024</li><li>GRADE_K_-_IRO</li></ul>Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form. Sefton Council is seeking an experienced Independent Reviewing Officer (IRO) to join the Safeguarding Unit. You will be part of a Good Local Authority delivering a key role planning and reviewing Cared for Children. This is a permanent role and the post is based at Magdalen House, Bootle, Sefton. There is free on-site parking and a minimum of at least 3 days per week required on site. This role is exclusively an Independent Reviewing officers post for cared for children-not a Child Protection Officer-and involves independently reviewing Looked After Children Reviews, Secure Accommodation Reviews, Child Sexual Exploitation meetings, and Missing from Care meetings in line with statutory guidance along with participating in other meetings/panels. Key Responsibilities <ul><li>Chair cared for reviews for children, visiting them prior to their review to encourage participation in their plan and that their voice is heard.</li><li>Ensure compliance with legislation and regulatory frameworks</li><li>Promote best outcomes through robust care planning and challenge where necessary.</li><li>Maintain accurate records and contribute to service improvement</li><li>Improve and report on performance in respect of cared for Children</li><li>You should have experience of Managing a team, improving performance.</li><li>Minimum 3 years permanent post-qualification experience (must be clearly marked on application form)</li><li>In-depth knowledge of Looked After Children legislation and statutory processes</li><li>Registered with Social Work England</li><li>Professional qualification in Social Work (Diploma, BA/BSc/MA, CQSW)</li></ul>Closing Date - 14th December 2025 Interview Date - 18th December 2025 Salary range <ul><li>£51,356 - £52,413 per year</li></ul>

Independent Reviewing Officer

Sefton Council is seeking an experienced Independent Reviewing Officer (IRO) to join the Safeguarding Unit. You will be part of a Good Local Authority delivering a key role planning and reviewing Cared for Children. This is a permanent role and the post is based at Magdalen House, Bootle, Sefton. There is free on-site parking and a minimum of at least 3 days per week required on site. This role is exclusively an Independent Reviewing officers post for cared for children-not a Child Protection Officer-and involves independently reviewing Looked After Children Reviews, Secure Accommodation Reviews, Child Sexual Exploitation meetings, and Missing from Care meetings in line with statutory guidance along with participating in other meetings/panels. Key Responsibilities <ul><li>Chair cared for reviews for children, visiting them prior to their review to encourage participation in their plan and that their voice is heard.</li><li>Ensure compliance with legislation and regulatory frameworks</li><li>Promote best outcomes through robust care planning and challenge where necessary.</li><li>Maintain accurate records and contribute to service improvement</li><li>Improve and report on performance in respect of cared for Children</li><li>You should have experience of Managing a team, improving performance.</li><li>Minimum 3 years permanent post-qualification experience (must be clearly marked on application form)</li><li>In-depth knowledge of Looked After Children legislation and statutory processes</li><li>Registered with Social Work England</li><li>Professional qualification in Social Work (Diploma, BA/BSc/MA, CQSW)</li></ul>Closing Date - 14th December 2025 Interview Date - 18th December 2025 Equal Opportunities EQUAL OPPORTUNITIES Sefton Council strives to ensure that our workforce is inclusive and representative of our communities. A diverse workforce is important to us, our staff bring with them a wide range of experiences, views, ideas, and innovations, and we are committed to providing an environment that recognises, respects, and values everybody's identity, where individual differences are strengths and where everyone can thrive and maximise their potential. We are always open to learning and growing as an organisation, and we welcome new ideas and initiatives that promote equality, diversity and inclusion. We are an Equal Opportunities Employer; all candidates will receive equal treatment. Our decision to appoint will be based upon whether an individual's skills, experience, qualifications, and abilities make them the most suitable candidate for the role. GUARANTEED INTERVIEW SCHEME Please note that all disabled applicants who meet the essential criteria for these jobs (as given in the Person Specification) and who want to apply under the Disability Confident Scheme will be invited to interview. If you are currently in care or have previously been in care, we provide a guaranteed interview scheme for care experienced people if you meet the essential requirements for the role. How to apply Please apply online via the link provided. Please note, we do not accept CV's (unless specified on the advert). Please fully complete the online application form.

Organisation: Derby Homes Hours: 37 hours per week Contract type: Permanent Location: Home / Office and visiting properties/customers TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK. An exciting opportunity has arisen within Housing Options to be part of a team that provides high quality, customer focused advice and assistance to vulnerable families and single people in Derby who are homeless or threatened with homelessness. You will be providing a front-line advice service to customers, managing a caseload of your own with an aim to prevent homelessness wherever possible. This is a demanding role where you will need to assess individual situations with efficiency and precision. An investigative approach will be essential to probe and understand everyone's set of circumstances, making decisions within a legal framework. You will need to have an eye for detail, strong interpersonal and negotiation skills to work closely with colleagues and customers ensuring a high-quality customer service is delivered. We are seeking an enthusiastic person who is able to work intensively within a demanding area of work. Knowledge of relevant housing legislation including the Housing Act 1996 Part 7, as amended by the Homelessness Reduction Act 2017 is desirable. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders. We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 28th December 2026 at midnight. Any application forms received after the closing date will not be accepted. Please note that interviews are likely to take place in the New Year. If you have been selected for interview you will hear from us prior to the interview date.

Homelessness Advisor

Job Information ROLE OF THE JOB You will deliver effective tenancy management to customers within a defined geographical area and be a key point of contact for customer to deliver a range of tenancy management services including; changes in tenancies, property inspections, tenancy breaches and estate management. You will carry out home visits to all customers on a regular, planned basis to identify and assist with any issues that may support the sustainability of the tenancy. You will be responsible for planning and conducting regular inspections of the neighbourhood in partnership with customers, Councillors, Police and Local Services and develop a continuous action plan to ensure that the neighbourhoods are maintained as safe and attractive places. You will be responsible for the matching and allocation of properties and then arranging and carrying out accompanied viewings, ensuring all sign ups of new tenancies including garage tenancies are carried out in a timely manner to maximise rental income and minimise potential rent loss. You will also actively develop and promote resident engagement at a neighbourhood level, attending meetings and other activities where appropriate including those which occur outside of normal office hours. REQUIREMENTS OF THE JOB <ul><li>NVQ level 3 or equivalent </li><li>Social Housing or Customer focused based experience</li><li>You will be a highly motivated, customer focused individual who thrives on making a positive difference to others, the successful candidate will work well with others and be able to form strong partnerships. </li><li>Valid UK driving license and have use of a vehicle</li></ul>Why choose us? We have some outstanding benefits and perks to offer you, including: <ul><li>26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees) </li><li>Automatic enrolment into the Local Government Pension Scheme </li><li>Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)</li><li>To see all our excellent benefits and perks, please click here. </li></ul>Stay connected with us on social media to keep up to date with Northumberland County Council's latest job opportunities. Facebook: NCC Jobs Group LinkedIn: Northumberland County Council Jobs Further information Please note that this is a full time position but applications on a part-time basis would be considered for the right applicant. For guidance on completing your application and for information about our Equality and Diversity principles, please see the attached guidance notes here . We are proud to be an equal opportunities employer. We operate a guaranteed interview scheme for disabled applicants who meet the essential criteria. If you wish to notify us of your eligibility for this scheme, please email <a href="mailto:hrrecruitment@northumberland.gov.uk" target="_blank">hrrecruitment@northumberland.gov.uk</a> or ring 01670 623930 with your name and the job title you have applied for and one of the recruitment team will ensure this is factored into the shortlisting process and kept anonymous. If you have a disability and would prefer to apply in a different format, please see the alternative methods below. This information will be treated as confidential and will only be used to check that you meet the essential requirements of the post. Alternative application format: British Sign Language: northumberlandcc-cs.signvideo.net For those with speech difficulties or hearing loss: Text relay service dial 018001 01670 623930 Although we advertise on North East Jobs, and other websites, your application process will be directed to our Tribepad system. Please note that all communication regarding your application for this post will be sent to the email address that you have registered on Tribepad, including your invite to interview if you are shortlisted. Please check your emails regularly, including Spam/Junk, after the closing dates for notifications.

Estate Officer

The vacancy Full time (37 hours per week) Permanent We are seeking a proactive and experienced individual with a strong background in housing management to deliver high-quality tenancy and neighbourhood services. This role is ideal for someone who thrives on making a difference in communities, with a particular focus on managing anti-social behaviour, tackling rent arrears, and supporting tenancy sustainment. This is a home-based role with regular customer visits in the Houghton Regis area and occasional attendance at our Head Office in Bedford Heights for team collaboration and meetings. What you will be doing: <ul> <li>Taking ownership of rent collection and arrears management, supporting tenants to sustain their tenancies and reduce debt.</li> <li>Managing ASB cases effectively and sensitively, ensuring swift resolution and safeguarding awareness.</li> <li>Managing a new estate, taking handover of a large number of newbuild properties, working closely with the engagement officer to build a community and ensure that customers are supported.</li> <li>Collaborating with Complex Case Housing Officers to deliver a consistent and customer-focused service.</li> <li>Conducting regular estate inspections, monitoring estate services, and completing fire safety checks.</li> <li>Working closely with internal teams and external partners to provide a joined-up, holistic service to residents.</li> <li>Ensuring tenancies are managed in line with household circumstances, including referrals and signposting for additional support.</li></ul>We'd love to meet someone with: <ul> <li>Previous experience in housing or tenancy management, ideally within a social housing setting.</li> <li>A strong understanding of ASB legislation and best practice in case handling.</li> <li>Proven ability to manage rent arrears and support financial wellbeing.</li> <li>Experience with newbuild signups.</li> <li>Excellent customer service skills with a resident-first approach.</li> <li>Strong problem-solving, negotiation, and influencing skills.</li> <li>Effective communication, time management, and organisational abilities.</li> <li>Experience working collaboratively with internal and external stakeholders.</li></ul>Why Join Us? At bpha, our values are at the heart of everything we do: <ul> <li>We take responsibility: We do what we say and are accountable for our actions.</li> <li>We show empathy: We respect and listen to every colleague and customer.</li> <li>We are better together: We value diversity and achieve more as one team.</li> <li>We are ambitious: We strive for excellence and make a positive difference.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 icluding car allowance</li> <li>28 days holiday PLUS Bank Holidays</li> <li>A generous contributory pension scheme</li> <li>Private health care</li> <li>Free life assurance</li> <li>Access to a wide range of wellbeing services and tools, including a digital gym</li> <li>Opportunities for learning and development</li> <li>Discounted gym membership</li> <li>Retail discount scheme</li></ul>Please note that applications will be reviewed as received and as such bpha reserves the right to close applications prior to the advertised closing date upon identification of a suitable candidate. Early applications are encouraged to avoid disappointment. All offers will be subject to satisfactory pre-employment screening, including DBS check and references. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

The vacancy Permanent Full time (37 hours per week) We are looking for a self-motivated individual, preferably with Housing Management experience to manage safeguarding and complex anti-social behaviour (ASB) cases, ensuring a strong customer focus at all times. What you will be doing: • Managing all safeguarding and complex ASB cases for the Home Team, ensuring legislation is followed and focusing on long term solutions. • Managing cases where a greater focus or intervention is required. • Working alongside the generic Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do. • Working closely with internal and external partners to ensure a seamless and wholistic offering to customers. • Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary. We'd love to meet someone with: • Excellent customer service skills putting the customer at the heart of what we do • Good problem-solving, negotiation and influencing skills • Strong communication skills, both written and verbal • Excellent time management and organisational skills • Experience of working in partnership with internal teams and external organisations to achieve shared goals Amongst what we offer you is: • A competitive salary of £35,000 (inclusive of essential car user allowance) • 28 days holiday PLUS Bank Holidays • A generous contributory pension scheme • Private health care • Free life assurance • Access to an extensive suite of wellbeing services and tools including a digital gym • Opportunities for learning and development • Discounted gym membership • Retail discount scheme Please note the successful candidate will need to complete a Basic DBS application. We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, shared ownership and supported housing. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services. As a bpha employee, you'd be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!). Our vision and values 'Quality homes. Connected communities'. Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer - Complex Case Team

Job Description Lettings Officer £40,182 - £42,060 per annum About Us Newham is a vibrant inner-city borough with excellent transport. We are proud to be home to one of the youngest and most diverse cultures across the country, Newham is an exciting and challenging borough that is committed to putting people at the heart of everything we do. The Borough boasts iconic landmarks such as, Green Street, the Olympic Park, Excel centre, Westfield Shopping Centre and the University of East London. Newham is changing rapidly, benefiting from significant investment, creating new jobs, homes and opportunities for all. The Mayor of London has provided the Borough with £107 million funding through the 'Building Council Homes for Londoners' programme, supporting the construction of 1,100 new homes by 2022. From this we expect to see an additional 2,500 jobs created over the next decade, injecting £1.5 billion to the local economy. About the Role The purpose of this role is to provide services to housing applicants and tenants. To administer the functions and carry out the responsibilities of the Lettings Agency in accordance with the Council policies, procedure and the appropriate legislation. Post holder's will be placed in a team responsible for designated duties within the range covered by this post as determined by the Lettings Agency Manager in line with fluctuations I work demands and priorities that may change from time to time. The range of duties could include promotion of alternative housing options; support for vulnerable people; mobility schemes; RSL nominations; allocation of permanent and other housing vacancies; administration of the Housing Register; investigation and verification of applicants details; determination of eligibility within the Council's allocations policy. To be successful in this role you must have: A good working understanding and awareness of local housing demand and the needs of residents. Knowledge of Housing Acts in relation to Letting of Social Housing. A good understanding of Immigration guidelines in respect of eligibility for social housing. Awareness of welfare benefits and eligibility Minimum of two years' experience of working in a team within a housing Lettings service environment. Significant experience of at least one of: <ul> <li>Managing and maintaining a Housing Register</li> <li>Allocation of Housing including shortlisting and verification</li> <li>Dealing with Members enquiries &amp; Complaints in relation to Lettings matters</li> <li>Providing a Choice based Lettings Service to residents</li></ul>Ability to communicate clearly, courteously and patiently with members of the public and with colleague Able to use a range of IT systems. Able to make a positive contribution to deliver value for money. For more information regarding the role please click on the link: Please view JD here Closing date 07/12/2025 Additional Information We are committed to creating an inclusive, anti-racist environment for all. When you apply for a job at Newham, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. If you share our vision and values, and you bring the experience and skills we need, that's all that matters to us. The London Borough of Newham has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by <a href="https://www.cifas.org.uk/fpn" target="_blank">https://www.cifas.org.uk/fpn</a>.

Lettings Officer

Who We Are Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul><li>Site Operations: Oversee daily operations, quickly resolve building and member issues, and maintain compliance with safety and security standards.</li><li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li><li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li><li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li><li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li><li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li><li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li></ul>Requirements Who You Are We're looking for someone who is: <ul><ul><li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li><li>Resilient: Calm under pressure, proactive, and solutions-focused</li><li>Service-Minded: Thrives on helping others and delivering great experiences.</li><li>Hardworking: Leads by example and gets stuck in when needed.</li><li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li><li>Leader: Confident in guiding and motivating your team to success.</li></ul></ul>Benefits Why Join Us? <ul><li>Salary: £30,000-34,000 </li><li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li><li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li><li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li><li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li></ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

Accommodation Manager Location: The Bay Filey, Yorkshire Hours: 40 hours per week, Weekends Required - Permanent Contract Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul> <li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li> <li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li> <li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li> <li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li> <li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li> <li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li> <li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li> </ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul> <li>Have management experience in a practical, time-pressured environment</li> <li>Have a leadership style that is open, approachable but that commands respect</li> <li>Be able to plan and organise the workload, training and management of a large team</li> <li>Previous Accommodation Manager experience in a holiday park</li> </ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Bonus Scheme</li> <li>Enhanced Family Benefit</li> <li>Employee Discount Scheme - Perkbox</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!

Accommodation Manager

Job title: Housing Officer Salary: C3 £32,061 - £33,699 Hours: Full Time and Part Time hours available Contract: Permanent Location: City Wide Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions . About you As a Housing Officer, you will bring to the role: <ul> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Able to adapt behaviours to achieve positive outcomes </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> </ul>About the role Colleagues who provide vital customer contact to some 54,000 council tenants. This is an income generating service as Housing Officers have responsibility for rent collection of our tenancies. They are also responsible for the tenancy management of properties, management of estates, and raising repairs within tenancies which ensures the safety of residents and our compliance with the Social Housing Regulator. What we offer you We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary and annual leave entitlement plus statutory holidays </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> flexible and hybrid working arrangements subject to service requirements </li> <li> a clear career pathway and continuing professional development opportunities </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please contact David Tooley Area Housing Manager call 0113 3785060] or email <a href="mailto:david.tooley@leeds.gov.uk" target="_blank">david.tooley@leeds.gov.uk</a> . We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying. Job Description Job Purpose: To provide quality housing management services to meet the needs of customers, making a positive contribution to the social and physical environment of the area managed. Customer focused and motivated to give the best possible service in the communities we serve. To deliver an efficient customer focused service, ensuring maximum performance levels and continuous improvements in all areas of housing management services. Principal Responsibilities: <ul> <li> To take ownership and responsibility for the social and physical environment of a defined geographical service area. </li> <li> To ensure that the estate environment is maintained to a high standard. </li> <li> To be responsible for the achievement of performance targets within a defined geographical area. </li> <li> To be responsible for maximising various income streams to the authority and our tenants, including housing and other benefits. </li> <li> To deal with issues of anti-social behaviour, nuisance and work with other agencies to help create safe and sustainable communities. </li> <li> To enforce tenancy conditions where appropriate. </li> <li> Supervise and manage staff as required </li> <li> Provide appropriate advice and support to customers. </li> <li> To ensure the Councils safeguarding procedures are followed where appropriate. </li> <li> To actively develop and promote tenant engagement and involvement through a variety of different approaches. </li> <li> To work with partner services, elected members and local communities to deliver and develop services and improvements in a defined area. </li> <li> To work within Council policies and procedures including data protection and financial regulations. </li> <li> To ensure the Council's health and safety policies and legal requirements are adhered to. </li> <li> To contribute to the development, review and improvement of policies and strategies in line with current legislation and best practice. </li> <li> To support the achievement of equality and diversity in both employment and service delivery including the promotion of equality of opportunity </li> <li> Promote and deliver the priorities, values and objectives of Leeds City Council at all times </li> </ul>PERSONAL SPECIFICATION ESSENTIAL REQUIREMENTS:It is essential that the Candidate should be able to demonstrate the following criteria for the post within the context of the specific role duties and responsibilities: Candidates will only be shortlisted for interview if they can demonstrate on the application form that they meet all the essential requirements. Method of Assessment will be through one or more of the following Application Form, Test, Interview or Certificate. Qualifications and Knowledge <ul> <li> Knowledge of the role of the Council Housing Service and its responsibilities in managing homes and communities. </li> <li> Knowledge of current housing issues, legislation, policies and local strategies and initiatives. </li> <li> Awareness of customer engagement opportunities, enabling customers to help design and evaluate services. </li> <li> A good understanding of equality issues in the day to day delivery of services. </li> <li> Knowledge of the Council's Allocations and Lettings procedures. </li> <li> Knowledge of effective income management practices. </li> <li> Knowledge of effective anti-social behaviour remedies and best practice. </li> <li> Awareness of how social and environmental conditions affect quality of life. </li> </ul>Specific Skills and Competencies <ul> <li> To be able to communicate effectively with customers, colleagues, elected members and all other partners </li> <li> Able to supervise and manage colleagues Able to use a wide range of communication tools appropriate to the customers preferred method. </li> <li> Able to show empathy, act tactfully and sympathetically with customers over a range of issues </li> <li> Able to manage competing demands and priorities to meet deadlines. </li> <li> Able to make objective decisions in the interests of achieving local priorities. </li> <li> Able to input, maintain and retrieve information accurately from a variety of sources. </li> <li> Able to objectively investigate and clearly report (in writing or verbally) on a range of issues. </li> <li> To work within budgets. </li> <li> Able to adapt behaviours to achieve positive outcomes </li> </ul>Experience <ul> <li> Experience of working with other agencies to achieve positive outcomes for customers. </li> <li> Experience of supervising colleagues </li> <li> Experience of taking and responding to a broad range of customer enquiries. </li> <li> Experience of playing a key role within a community. </li> <li> Experience of the working with the public. </li> <li> Experience of working to deadlines and adapting to competing priorities </li> <li> Experience of working in a busy customer focused team. </li> <li> Experience of working with a range of computer software packages including Microsoft Office </li> </ul>Behavioural <ul> <li> Demonstrate a commitment to Council Values </li> <li> Positive and flexible approach to change </li> <li> Commitment to maintaining a healthy and safe environment </li> <li> Willing to support and promote equality and diversity </li> <li> Commitment to providing excellent service to customers </li> <li> Commitment to personal learning and development </li> </ul>

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office. <ul> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li> <li>Update and provide compliance &amp; repair reports to client</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul> <li>Competitive salary </li> <li>Contributory Pension scheme</li> <li>Life assurance</li> <li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li> <li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li> </ul>In addition, the role offers: <ul> <li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li> <li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li> <li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li> <li>Bike2Work scheme</li> </ul><ul> <li>Home &amp; Electronics - salary sacrifice purchase scheme</li> </ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3 rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Home Based, covering Leicester Passionate about people and places? Join us as a Housing Officer and be the difference in your community every single day. We're now looking for a Housing Officer (known internally as Customer Partner - Neighbourhoods) to join our Neighbourhood team to provide an exceptional customer service and put customers at the heart of everything you do. At Stonewater, we are passionate about proactively managing our communities and the Customer Partners in our Neighbourhoods team play a vital part in this. We want to build resilient, healthy, happy communities and are looking for a someone who can help us achieve this, bringing creativity and problem-solving skills. In this role, you will have the opportunity to work closely with customers and stakeholders to resolve queries that affect the management of our communities such as waste and nuisance in communal areas. You'll also be able to identify and manage community projects to enhance the lives of our customers. This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is home based, but you will need be flexible to travel within your local area as the role will involve site visits and attendance at court on behalf of your colleagues. There will be an expectation of travel 2 or 3 times throughout the year to further locations such as Coventry or Reading which depending on where you live may need an overnight stay for meetings. The ideal candidate will: <ul> <li>Have proven Housing Management &amp; Community Development experience.</li> <li>Have a strong customer focus.</li> <li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li> <li>Be experienced in partnership working to meet the needs of customers.</li> <li>Be able to think 'beyond process' to find innovative solutions for customers.</li> <li>Exceptional Time Management &amp; Organisational skills are essential due to working independently daily.</li> <li>Be able to hit the ground running in a fast paced environment.</li> </ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing &amp; Tenancy Management Role Customer Partner/Housing Officer Locations Remote Yearly salary £29,000 Employment type Full-time Car allowance included Yes Hours per week 37.5 Expiry date 05 December, 2025

Home Based, covering Milton Keynes, Bedford, Luton &amp; Cherwell Salary £29,000 per annum + Car Allowance Here at Stonewater, we're looking for a Housing Officer (known internally as a Customer Partner) to join our Tenancy Sustainment team and provide an exceptional customer service, putting customers at the heart of everything you do. As Customer Partner, you'll be working on property condition cases, hoarding, tenancy breaches, and permissions. It really is a varied role! This frontline role is a fantastic opportunity for an experienced Housing or Community Development specialist to bring their passion, skills, and energy to help manage a national model whilst having connections to the locality. This role is predominantly home based but we will need you to be flexible to travel within your local area as the role may involve site visits and attendance at court on behalf of your colleagues. The ideal candidate will: <ul> <li>Have proven Housing experience, able to successfully manage property condition cases and tenancy breaches.</li> <li>Have a strong customer focus.</li> <li>Have experience in working with multi-agencies to ensure results for customers</li> <li>Demonstrate an understanding of safeguarding and processes in place to support vulnerable customers</li> <li>Be agile and flexible, prioritising as appropriate to meet customer needs</li> <li>Demonstrate an ability to work well as part of a team.</li> <li>Have high level communication skills, demonstrating an ability to positively influence and negotiate outcomes.</li> <li>Be experienced in partnership working to meet the needs of customers.</li> <li>Be able to think 'beyond process' to find innovative solutions for customers.</li> <li>Be computer literate. Experience of using Active H is desirable.</li> </ul>Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. JD - Customer Partner.pdf Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Housing &amp; Tenancy Management Role Customer Partner/Housing Officer Locations Remote Yearly salary £29,000 Employment type Full-time Car allowance included Yes Hours per week 37.5 Expiry date 12 December, 2025

Customer Partner (Housing Officer) - Tenancy Sustainment

Home Based, and required to occasionally travel to Bristol or Dudley Area Here at Stonewater, we are seeking a Lettings Officer to join our Lettings team! This role is all about customer service and delivering an excellent experience for both our outgoing and incoming customers. This isn't a call centre or sales role - it's about delivering a positive customer experience to our customers and maximising Stonewater's income through efficient management of our exit process and voids works on our homes, as well being the first step in welcoming and onboarding new customers to Stonewater through the letting of homes. Working well on your own initiative with a dedicated case load as well as part of a team, you will be responsible for responding to a variety of enquiries covering the process from key to key. Dependent on whether you are working on our empty homes or lettings side the tasks may vary, but include handling tenancy terminations, scheduling of works to empty homes, contractor management, after care, as well as the advertising of our homes, customer applications, virtual sign-ups and support with ensuring tenancy sustainment. So, whether you are looking to pursue a career in housing or have worked in the sector for many years and want to feel the buzz of helping families find their forever home, this could be the perfect opportunity for you! The ideal candidate will: <ul> <li>Be a pro-active and practical problem solver who enjoys working in a target driven environment.</li> <li>Be someone who thrives on organisation, with strong administrative skills and the ability to self-manage workload.</li> <li>Have strong communication skills, both written and verbal.</li> <li>Be someone who can work on their own initiative while understanding the benefits of team work.</li> <li>Be dedicated to getting the job done, have a can-do attitude and above all, great customer service skills.</li> <li>Have strong IT skills, able to use varying databases and third party Interfaces (once training is provided).</li> </ul>Job Description - Lettings Officer Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document. Discover Stonewater: Stonewater is a leading housing provider. We manage around 40,000 homes, serving 93,000 customers across our portfolio of affordable properties for general rent, shared ownership and sale, alongside specialist accommodation, with an ambitious house-building programme. Our mission is to provide quality homes and services for people whose needs are not met by the open market. We're looking for like-minded people to join our team of over 900 talented colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people's lives. We are a Disability Confident Employer and working towards accreditation for becoming a Disability Confident Leader, which allows us to record and report on disability, mental health and wellbeing in the workplace to better support our colleagues. We have also achieved accreditation for being an Advanced Employer for Investing in Ethnicity Maturity Matrix. We are committed to being a Menopause Friendly employer and working towards accreditation our Menopause Friendly accreditation. Are you ready to #DiscoverStonewater? Stonewater reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date. Department Lettings &amp; Allocations Role Lettings Officer Locations Remote Yearly salary £25,883 Employment type Full-time Car allowance included No Hours per week 37.5 Expiry date 30 December, 2025

The Vacancy Join Our Team as a Housing Support Worker! Do you enjoy helping people gain their independence and thrive? As a Housing Support Worker, you will be working with adults who may be homeless or at risk of homelessness as well as having complex needs eg substance misuse, poor mental health, offending behaviours. You'll be self-motivated, solution focused and a forward thinker, with safeguarding awareness to help make a real difference to people's lives. We're looking for someone with: <ul> <li>A genuine passion for supporting young people with housing and other needs.</li> <li>Experience of providing advice and support in a 1-1 setting.</li> <li>A working knowledge of safeguarding and child protection procedures.</li> <li>A full UK driving licence and access to a vehicle for work purposes.</li> <li>The ability to work between the hours of 8.00am and 5.00pm</li></ul>Why Join Us? We understand that when people feel supported and valued, they can achieve great things - and we want you to be part of that. Here's what you'll enjoy as part of our team: <ul> <li>Flexible working options to help you balance work and life in a way that suits you.</li> <li>Hybrid working - enjoy the best of both worlds!</li> <li>25 days annual leave plus bank holidays, increasing to 30 days with service - because your time off matters.</li> <li>A wealth of learning and career development opportunities, with paid and tailored training to support your growth.</li> <li>Free, confidential Employee Assistance Programme 24/7,including access to counselling and GP services - your wellbeing is a priority.</li> <li>Employer contributory pension scheme to help secure your future.</li> <li>Great maternity, paternity and adoption benefits to support you and your family.</li> <li>Exclusive care workers discounts to make life a little easier.</li> <li>Access to a range of Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility - we embrace and celebrate diversity.</li> <li>A variety of health and wellbeing initiatives to keep you feeling your best.</li> <li>Cycle to Work Scheme to help you stay active and reduce your carbon footprint.</li> <li>Access to a Corporate Health Plan to support your physical and mental health.</li></ul>We embrace diversity and are committed to creating an inclusive, anti-racist environment where everyone can thrive by being their true self. Join us in driving this important agenda forward and help shape a workplace where all voices are valued! If you're ready to use your skills to help others succeed, we'd love to hear from you. For an informal chat about the role please contact Paul Lanfear, Service Manager via <a href="mailto:Paul.AndrewLanfear@inspirenorth.co.uk" target="_blank">Paul.AndrewLanfear@inspirenorth.co.uk</a> or 01132739669. Apply Now! The closing date for applications is 21 December 2025 Recruitment is ongoing, and we're reviewing applications as they come in. To give yourself the best chance, we recommend applying as early as possible. Please note that we may close the advert at any time if we find the right candidate or receive a high volume of strong applications. Interviews will be held WC 5 January 2026. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Housing Support Worker

Recovery Coordinator - Reconnect to Health Location: HMP Northumberland Working Hours: 37 hours per week Monday to Friday 8am-4pm with one early finish at 3:30pm each week Contract Type: Permanent Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. About the Role <ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li></ul>"As a Recovery Coordinator you will work as part of a team to provide collaborative recovery planning and case management to substance misusers (drug and alcohol) across all stages of individuals' recovery journeys, from assessment and engagement through to sustained recovery. What You'll Do <ul><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery</li></ul>To Succeed in This Role, You'll Need: <ul><li>Relevant professional qualification e.g. addiction studies, counselling, social work, therapeutic qualification.</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP.</li></ul>To view the full job description please click here About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Recovery Coordinator

Recovery Coordinator - County Durham Drug and Alcohol Location: Peterlee Health Centre, Bede Way, SR 81AD Working Hours: Monday - Friday 9am-5pm Contract Type: Permanent Salary:£25,110-£32,090 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough, one of the UK's leading mental health and social support charities, and make a lasting impact every day. About the Role We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a RAD Recovery Coordinator to be based in Peterlee Health Care Centre. The RAD is a 12-week structured programme for clients who are abstinent. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. What You'll Do <ul><li>To deliver recovery academy pathways and interventions within the service, ensuring provision is integrated and effective</li><li>To promote a positive, inclusive and therapeutic environment within RAD programme delivery, ensuring client engagement, participation and feedback is prioritised across all delivery elements</li><li>To deliver an evidence based comprehensive psychosocial programme alongside a range of activities that support the 5 Ways to Wellbeing</li><li>Manage a service user caseload, reviewing on-going care and treatment and liaising closely with the full range of workers and skills within the multi-agency team, including family members and significant others as appropriate</li></ul>To Succeed in This Role, You'll Need: <ul><li>Knowledge of harm reduction approaches in relation to substance misuse (where relevant to post)</li><li>Understanding of and ability to implement interventions, including brief interventions MI, PSIs, CBT and ITEP</li><li>Carrying out assessment and recovery planning and risk management plans</li></ul>To view the full Job description please click this link About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. We're in the process of integrating systems and processes across our newly merged organisation. That means some roles may still be branded 'Humankind' or appear on our partners' job sites (such as Richmond Fellowship or Aquarius). This is a temporary step while we complete our transition. Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and Accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities - especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a>. How to Apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via Company Website' to view the full job description and submit your application. Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.

Job Description Organisation: London Borough of Waltham Forest Salary: SO2 £40,182- £42,060 Contract Type: Permanent Working hours per week: 36 Application Deadline: 17/12/2025 Proposed Interview Date(s): TBC Reference: 1881 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We have a fantastic opportunity for a new Tenancy Officer to join our existing Tenancy Management Service. This role offers a real opportunity to make a difference to people's lives on a daily basis. We're looking for someone who focus on delivering a responsive and efficient tenancy management service to our residents. You'll need to have excellent customer care skills and focus on delivering the best outcomes for all the resident in the area you support. You'll need to be highly organised and proactive as this is a busy customer facing service. The role of a Tenancy Officer is varied, no two days will be the same, so it's important that you can think on your feet. To be successful in the role attitude and behaviour is key, there will be training available for the right candidate if they don't have previous tenancy management experience. The key duties of this role include: <ul> <li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li> <li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred. </li> <li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li> <li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures. </li> <li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li> <li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li> </ul>We offer a great flexible benefits package, a fantastic pension, and the opportunity to work flexibly. Diversity and Inclusion is integral to Waltham Forest and we are committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: The key duties of this role include: <ul> <li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li> <li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred. </li> <li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li> <li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures. </li> <li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li> <li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li> </ul>Qualifications and Requirements: To be considered for this position, you should meet the following requirements: Experience of working with residents and members of the public face to face Able to negotiate stairs Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; Satisfactory DBS check; Suitable driver's license (Desirable) As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon Allen-Cabey Tenancy Manager <a href="mailto:Sharon.Allen-Cabey@Walthamforest.gov.uk" target="_blank">Sharon.Allen-Cabey@Walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice.

Tenancy Officer

Job Description Role: Intern - Homelessness Prevention Programme Grade and Salary: Grade 3 (£23,350 - £24,215) per annum FTE and working pattern: Full Time (1FTE/35hrs per week), Monday - Friday Holiday Entitlement: 28 days annual leave plus 9 buildings closed days (and Christmas Eve when it falls on a weekday) About our Team - I-SPHERE The Institute for Social Policy, Housing, Equalities Research (I-SPHERE) at Heriot-Watt University uses world-class research to help drive change for people affected by extreme disadvantage. I-SPHERE is among the UK's top social and housing policy research centres, recognised with a Queen's Anniversary Prize for excellence, innovation and public benefit. This internship is part of the Homelessness Prevention in the UK research programme. This major UK-wide programme, which is made possible thanks to the support of Oak Foundation, aims to deliver cross-sectoral research and capacity building on homelessness prevention, and facilitate policy and practice mobility across the four UK jurisdictions. This role is based in Edinburgh, however remote working from anywhere within the UK is possible. Applicants must have the right to work in the UK. The programme seeks to: <ul> <li>Deliver comparative research on homelessness prevention across the UK. </li> </ul><ul> <li>Promote policy and practice learning between governments, local authorities, and service providers. </li> </ul><ul> <li>Support a new cohort of early career researchers trained in high-impact, mixed-methods research. </li> </ul>Within this research programme we will seek to answer the following six questions. 1. How well are the four UK jurisdictions performing on homelessness prevention at each of the five stages of prevention (universal, upstream, crisis, emergency, and repeat)? 2. How much ideas mobility is there between them at the legal, policy and practice levels? What barriers/enablers exist to/for ideas mobility and mutual learning? 3. How successful has each jurisdiction been in engaging wider partners beyond housing and homelessness services in prevention efforts? 4. What impact have new legal developments made/are likely to make to overall prevention performance and to the contribution of wider partners? 5. How well are frontline workers in each jurisdiction being supported to contribute to the prevention agenda? 6. What can each of the four jurisdictions learn from each other about how to maximise homelessness prevention, effectively engage wider partners, and support frontline workers to deliver successful preventative interventions? As part of this programme we are delighted to be offering a paid 9 month research internship to design and lead in-depth research on an area of homelessness prevention in the UK. We are particularly interested in candidates with front-line experience supporting people at risk of homelessness or working in allied fields. Key Duties &amp; Responsibilities This internship provides a unique opportunity for an early career researcher to join an award-winning social research institute, working on an innovative partnership project which aims to bring about positive change by generating evidence and insights into homelessness prevention strategies across the UK. The intern will: <ul> <li>Develop and implement their own individual research project relevant to the aims of the Homelessness Prevention programme. This will involve designing research tools, conducting primary research, undertaking data analysis, writing up a research report and presenting findings. </li> </ul><ul> <li>Engage with stakeholders across sectors including homelessness, housing, health, education, social services, and criminal justice. </li> </ul><ul> <li>Contribute to the programme's capacity-building activities, including research dissemination and stakeholder engagement. </li> </ul><ul> <li>Participate in relevant events such as seminars, conferences, and training sessions. </li> </ul>As part of the application process, candidates are asked to provide a short research proposal. The proposal should be to conduct a piece of research relevant to homelessness prevention. Proposals should be for a focused piece of research relevant to a particular target group or groups in the UK at risk of homelessness (see further details below). Education, Qualifications and Experience (Person Specification) Essential <ul> <li>Excellent undergraduate degree (1st or 2:1) in a relevant discipline. </li> </ul><ul> <li>Experience working with disadvantaged or vulnerable groups in the UK. </li> </ul><ul> <li>Passion for social justice and homelessness prevention. </li> </ul><ul> <li>Ability to work independently and as part of a team. </li> </ul><ul> <li>Strong communication skills - written and oral. </li> </ul><ul> <li>Willingness to travel across the UK for research fieldwork and meetings. </li> </ul>Desirable <ul> <li>Frontline work experience in an area relevant to homelessness prevention in the UK. </li> </ul><ul> <li>A relevant Masters or PhD degree. </li> </ul><ul> <li>Understanding of UK homelessness policy and legal frameworks. </li> </ul><ul> <li>Experience conducting research with range of stakeholders. </li> </ul><ul> <li>Knowledge of mixed-methods research approaches. </li> </ul>Research Proposal Candidates are invited to submit an independent research proposal related to the programme aims, which drills into a specific area of interest in terms of improving homelessness prevention for particular target group(s) in the UK. The proposal should be no more than 2 pages and set out: rationale for the research topic; research questions to be answered; and proposed research methodology. Contact for Enquiries Informal enquiries about this position can be made to Jill McIntyre <a href="mailto:j.mcintyre@hw.ac.uk" target="_blank">j.mcintyre@hw.ac.uk</a> How to Apply Please submit via the Heriot-Watt on-line recruitment system (1) Covering letter outlining how you meet the job criteria, and research proposal. t; (2) Full CV. Although the post is contractually based in Edinburgh, the role can be performed remotely from anywhere in the UK. Please note that candidates must already hold the right to work in the UK; the University is unable to sponsor visas for this position. Applications must be submitted by midnight on 12th January 2026. Shortlisting will commence straight away, with interviews expected to take place w/c 26th January 2026. At Heriot Watt we are passionate about our values and look to them to connect our people globally and to help us collaborate and celebrate our success through working together. Our research programmes can deliver real world impact which is achieved through the diversity of our international community and the recognition of creative talent that connects our global team. Our flourishing community will give you the freedom to challenge and to bring your enterprising mind and to help our partners with solutions that can be applied now and in the future. Join us and Heriot Watt will provide you with a platform to thrive and work in a way that also helps you live your life in balance with well-being and inclusiveness at the heart of our global community. Heriot-Watt University is committed to securing equality of opportunity in employment and to the creation of an environment in which individuals are selected, trained, promoted, appraised and otherwise treated on the sole basis of their relevant merits and abilities. Equality and diversity are all about maximising potential and creating a culture of inclusion for all. Heriot-Watt University values diversity across our university community and welcomes applications from all sectors of society, particularly from underrepresented groups. For more information, please see our website <a href="https://www.hw.ac.uk/uk/services/equality-diversity.htm" target="_blank">https://www.hw.ac.uk/uk/services/equality-diversity.htm</a> and also our award-winning work in Disability Inclusive Science Careers <a href="https://disc.hw.ac.uk/" target="_blank">https://disc.hw.ac.uk/</a> We welcome and will consider flexible working patterns e.g. part-time working and job share options.

Research Intern - Homelessness Prevention Programme

Job Details Job Title: Resettlement and Inclusion Team Manager Section: Resettlement and Inclusion Team Salary: Grade 9 Location: Dudley Contract: Full-time, Fixed Term 2 years We are seeking an experienced Resettlement and Inclusion Team Manager to lead a dedicated team delivering high-quality housing support and resettlement services. This is a pivotal role in shaping and managing services that support refugees, vulnerable individuals, and those at risk of homelessness, ensuring compliance with legislation and best practice. You will provide strategic leadership, oversee operational delivery, and drive continuous improvement across the Resettlement and Inclusion Team. Working closely with internal departments, elected members, and external partners, you will ensure that our services are effective, inclusive, and responsive to community needs. Key Responsibilities <ul><li>Lead and manage the Resettlement and Inclusion Team, ensuring high performance and professional standards.</li><li>Develop and implement strategies, policies, and procedures to meet service objectives and statutory requirements.</li><li>Oversee delivery of government refugee resettlement schemes and homelessness prevention initiatives.</li><li>Manage budgets effectively, ensuring value for money and financial accountability.</li><li>Build and maintain strong partnerships with stakeholders, including community representatives and external agencies.</li><li>Ensure compliance with safeguarding, health and safety, and equality policies.</li><li>Drive continuous improvement, innovation, and customer satisfaction across all services.</li><li>Represent the Council at regional and national forums, promoting best practice and sharing learning.</li></ul>We are looking for a proactive leader with: <ul><li>Operational experience working in a relevant housing environment</li><li>Proven track record in staff management, performance monitoring, and service improvement.</li></ul><ul><li>Strong knowledge of housing law, refugee resettlement schemes, and homelessness prevention.</li><li>Excellent communication and interpersonal skills, with the ability to influence and negotiate effectively.</li><li>The ability to work collaboratively within a local government context.</li><li>Commitment to equality, diversity, and community cohesion.</li></ul>Qualifications: <ul><li>Minimum A-level standard or equivalent (GCSE Maths and English at grade C or above).</li><li>Relevant professional qualification (or willingness to work towards).</li><li>Evidence of ongoing professional development and management training.</li></ul>Workplace Attendance: Working in the office 3+ days a week (pro-rata) So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents Team Leader RIT JD.doc Team Leader RIT PS.doc Employee Benefits List.pdf

Team Leader

Job summary The post is part of an initiative to improve the quality and culture of care provided, and to enhance the therapeutic offer available, to people who are street homelessin boroughs of Barnet, Enfield and Haringey through: <ul> <li>Providing a responsive service that will identify mental and physical health problems.</li> <li>Working in collaboration with other services to deliver care and interventions, based on clinical need, at the right time.</li> <li>Providing interventions to support people to move off the streets and to facilitate them to sustain a more settled lifestyle.</li> <li>Referring patients on to the most appropriate service and to support them until accepted.</li> <li>Ensuring that all service users are registered with a GP.</li> <li>Undertaking health assessments, administering medication and treatments, and performing diagnostic tests.</li> <li>Providing and evaluating a range of health interventions to ensure that patients health and social care needs are met.</li> <li>Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in- depth theoretical knowledge base.</li> <li>Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate.</li> <li>As a vital part of our MDT team, you will be supporting and caring for a diverse patient group.</li> </ul>Key elements of our work will be: <ul> <li>Early detection, support and management of long-term conditions</li> <li>Annual health checks/screening programmes</li> <li>Health promotion</li> <li>Healthy lifestyles</li> <li>Physical activities / social prescribing</li> </ul>Main duties of the job <ol> <li>Provide high quality care to patients with both physical and mental health difficulties</li> <li>Independently manage a caseload of patients who may have long term or complex multiple physical health needs</li> <li>Support the delivery of physical healthcare training in collaboration with the head of physical health team</li> <li>Take charge on a regular basis and assist in the supervision and/or development of junior staff, nurses, support workers and students, as well as support the development of evidence-based practice.</li> <li>Work collaboratively across disciplines, and partners to enhance the impact and sustainability of the health and wellbeing</li> </ol> <ul> <li>See attached document for further details</li> </ul>About us Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? Transforming and creating a positive environment for our service users, staff and visitors. <ul> <li>We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. </li> <li>We promote flexible working and support staff with a range of health and wellbeing initiatives.</li> <li>NHS Discounts, generous annual leave allowance and NHS pension scheme </li> <li>We have excellent internal staff network support groups. </li> </ul>Job description Job responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Job description Job responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Person Specification QUALIFICATIONS Essential <ul> <li>Degree or equivalent in health studies (BSc)</li> <li>Relevant post registration experience, for minimum 12 months</li> <li>Registered Nurse- RGN</li> </ul> Desirable <ul> <li>Evidence of ongoing professional development</li> <li>Post graduate qualification in health promotion.</li> </ul> EXPERIENCE Essential <ul> <li>Experience of working in a multi-disciplinary team with service users with complex care plans</li> <li>Experience of working with carers, families and service users in ward based/community settings.</li> <li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li> <li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li> </ul> Desirable <ul> <li>Experience working within MH/Nurse prescriber</li> </ul> KNOWLEDGE &amp; SKILLS Essential <ul> <li>Clinical skills</li> <li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li> </ul> OTHER Essential <ul> <li>Ongoing post-qualification development.</li> </ul> Skills and Abilities Essential <ul> <li>Knowledge of change management and how to apply.</li> <li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li> <li>Experience in clinical audit / effectiveness / service evaluation</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> Desirable <ul> <li>Clinical and managerial leadership skills</li> </ul>Person Specification QUALIFICATIONS Essential <ul> <li>Degree or equivalent in health studies (BSc)</li> <li>Relevant post registration experience, for minimum 12 months</li> <li>Registered Nurse- RGN</li> </ul> Desirable <ul> <li>Evidence of ongoing professional development</li> <li>Post graduate qualification in health promotion.</li> </ul> EXPERIENCE Essential <ul> <li>Experience of working in a multi-disciplinary team with service users with complex care plans</li> <li>Experience of working with carers, families and service users in ward based/community settings.</li> <li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li> <li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li> </ul> Desirable <ul> <li>Experience working within MH/Nurse prescriber</li> </ul> KNOWLEDGE &amp; SKILLS Essential <ul> <li>Clinical skills</li> <li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li> </ul> OTHER Essential <ul> <li>Ongoing post-qualification development.</li> </ul> Skills and Abilities Essential <ul> <li>Knowledge of change management and how to apply.</li> <li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li> <li>Experience in clinical audit / effectiveness / service evaluation</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> Desirable <ul> <li>Clinical and managerial leadership skills</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name North London NHS Foundation Trust Address St Ann's Hospital Ash Building Haringey N15 3TH Employer's website

Homeless Health Outreach Nurse: RGN

Competitive Salary&nbsp;We’re seeking an exceptional and forward-thinking Head of Performance &amp; Insights to lead Peabody’s strategic performance management and reporting function. This is a pivotal role responsible for embedding Peabody’s redesigned Performance Management Framework and driving a culture where data-led insight informs decision-making at every level of the organisation.Reporting directly to senior leadership, you will act as a trusted strategic partner — shaping how performance is measured, interpreted, and communicated across the Group. You will oversee the delivery of high-quality, timely and insightful performance reporting for our Executive Team, Group Board, and key governance forums, ensuring we continue to meet regulatory requirements and remain at the forefront of sector practice.This is an exciting opportunity to influence organisational performance at scale and play a central role in strengthening transparency, insight, and accountability across one of London’s largest housing associations.What You’ll Lead<ul><li>Deployment of Peabody’s Group Strategic Performance Framework, ensuring organisational-wide alignment and engagement.</li><li>Delivery of accurate, insightful and timely performance reports for senior leaders, governance forums and regulatory bodies.</li><li>Development of meaningful KPIs that drive strategic and operational performance.</li><li>Implementation of digital and automated performance reporting tools, reducing manual effort and enhancing insight accessibility.</li><li>Introduction of benchmarking methodologies to compare Peabody’s performance with sector peers.</li><li>Data-led deep dives to identify trends, risks, and opportunities for improvement.</li><li>Leadership of a high-performing team responsible for group-level reporting, analytics and performance insight.</li><li>Promotion of a strong performance culture across all levels of the organisation.</li></ul>What You’ll Need<ul><li>Significant experience in senior-level performance management, reporting or business intelligence in a large or complex organisation, ideally within housing or a regulated sector.</li><li>Strong strategic thinking skills with the ability to translate complex data into actionable insight.</li><li>Proven experience embedding performance management frameworks and building performance cultures.</li><li>Excellent communication and stakeholder engagement skills, with experience influencing Executive and Board-level stakeholders.</li><li>Expertise in digital reporting and analytical tools, including Power BI and Excel.</li><li>A track record of leading and developing high-performing teams.</li><li>A proactive approach to innovation, automation and continuous improvement in reporting and analytics.</li></ul>Why Join Us?When you join Peabody, you join a team guided by our values — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. &nbsp;We’re committed to creating an inclusive workplace where colleagues feel supported, empowered and able to thrive.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before ApplyingPeabody does not provide sponsorship as a licensed UK employer. &nbsp;Interview Dates: Interviews will take place on Tuesday 16th December&nbsp;(in person, Westminster Bridge Road)For questions about this role, please contact Talent Specialist Victoria Wilson at&nbsp;<a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>.We may close this advert early depending on the number of quality applications received.If this sounds like the right opportunity for you — and you want to shape how data and insight drive Peabody’s future — we’d love to hear from you. Please apply now with an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Head of Performance

Learning &amp; Development Advisor Salary: £33,610.91 - £35,432.59 per annum Hours: Monday - Friday, 9am - 5pm (Onsite) Location: Much Hadham, Hertfordshire (just 10 minutes from Bishop's Stortford and Harlow) Support people. Develop potential. Create purpose Do you love helping others grow and reach their full potential? If you're passionate about learning, thrive on creating engaging training experiences, and want to make a real difference every day, we'd love to hear from you. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a national charity providing specialist education, care and health support for children, young people, and adults with epilepsy and other complex needs. Our mission is simple: to help everyone we support Live Life to the Full. We live our values - Aspirational, Collaborative, Joyful, and Compassionate - in everything we do, from the classroom to the training room. About the Role As a Learning &amp; Development Advisor, you'll play a key role in helping our colleagues develop the skills, confidence, and knowledge they need to deliver outstanding care and education every day. Working as part of our friendly Learning and Development Team, you'll design, deliver, and evaluate engaging learning programmes - from our two-week new starter induction to specialist and leadership development sessions. You'll also: <ul><li>Deliver statutory and refresher training, including Safeguarding, First Aid, Manual Handling, and Health &amp; Safety.</li><li>Partner with managers to identify learning needs and create tailored development opportunities.</li><li>Ensure training is compliant with CQC, Ofsted and HSE standards.</li><li>Help us build a positive, continuous learning culture that reflects our values and ambition.</li></ul>This is an exciting opportunity for a confident facilitator who enjoys seeing people grow, and who brings creativity, warmth, and energy to every learning experience. About You You're a natural communicator who inspires confidence and curiosity. You'll bring: <ul><li>Experience delivering engaging, interactive training sessions.</li><li>Excellent facilitation, presentation, and organisational skills.</li><li>Confidence working with Learning Management Systems (LMS) and digital tools.</li><li>Knowledge of learning needs in health, education, or social care settings.</li><li>Ideally, a CIPD Level 3 qualification (or equivalent experience or training qualification) and a love for developing others.</li></ul>Why work for St Elizabeth's? <ul><li>Competitive salary and generous pension scheme.</li><li>25 days annual leave + bank holidays.</li><li>Comprehensive induction, training, and CPD opportunities.</li><li>Free on-site parking and discounted meals in our café.</li><li>Staff wellbeing initiatives and recognition schemes.</li><li>Beautiful countryside setting with a supportive, inclusive team culture.</li></ul>How to Apply Apply today by submitting your CV and completing our online application form. Applications will be reviewed on a rolling basis - early applications are encouraged as we may close the advert once a suitable shortlist has been reached. Inclusion &amp; Safeguarding At St Elizabeth's, we celebrate diversity and are proud to be a Disability Confident Employer and recognised as an Investor in People. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to satisfactory references and an enhanced DBS check. Be part of something bigger at St Elizabeth's. #INDVOL

Learning and Development Advisor

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Office base - Garden Court, Coventry Coverage - Leamington Spa Interviews via Teams across 18th and 19th December We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Office base - Stratford upon Avon Coverage - Stratford upon Avon Interviews via Teams across 18th and 19th December We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

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