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The role Do you have experience providing a customer focused, high-quality service within a DLO/Asset Management/Property function? If yes, then this may be the perfect role for you! We have a great opportunity that has arisen within our Direct Services department for a Resident Liaison Officer. Reporting into the Resident Liaison Manager, you will be the main point of contact for residents in the delivery of maintenance works and projects, liaising with residents in the shaping of services and identifying requirements, and dealing with complaints and analysing customer satisfaction and feedback. Using CRM/CD, you'll accurately record and acknowledge all customer contacts, complaint details, actions and learning points. Your main base will be Newnham Court, Maidstone, with the option for working in a hybrid way as agreed with your manager. Please note, this role is being offered on a Fixed Term Contract / Secondment until 31st July 2026. What you'll have <ul> <li>Previous experience of working in a DLO/Asset Management/Property function.</li> <li>Excellent communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders.</li> <li>The ability to work with minimal supervision and confident using own initiative.</li></ul>In your supporting statement, it is important that you address how you meet the above criteria providing examples. Closing date: 21st December 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Resident Liaison Officer

Job Description Capital Programme Resident Liaison Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: Full Time, Monday - Friday - 37 Hours per Week Do you enjoy working out on site? Do you have the skills to effectively liaise with residents? This is not the average desk job......An excellent opportunity has become available within the Transforming Homes Team. We are now recruiting for a full time, contract position of Resident Liaison Officer. Our customers are at the heart of everything we do and as our Resident Liaison Officer, you'll ensure our residents are regularly engaged with and consulted on works to be carried out to their properties and that it meets their satisfaction and our specification. You'll work closely with colleagues and contractors to ensure seamless and prompt delivery of building work. In addition, you'll set up and attend public meetings with residents, contractors and other colleagues to present investment proposals and maximise resident engagement. You'll also act on behalf of residents, to ensure concerns, complaints and enquiries raised are effectively investigated and addressed, with outcomes communicated to those all involved. To be considered for this role, you'll have experience of working in a front-line customer focused and high volume area with a good understanding of housing management issues and building /refurbishment projects. Key Responsibilities include: The RLO will act as the primary point of contact for residents affected by damp, mould, and condensation issues, ensuring effective communication, resident support, and efficient case progression. By strengthening resident engagement, the role will improve trust, reduce complaints, and support compliance with Awaab's Law and the Housing Ombudsman's Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role for Thurrock's revised damp and mould processes in line with Awaab's law. The RLO will serve as a single point of contact for residents during their reports of Damp &amp; Mould and will: <ul> <li>Coordinate appointments, inspections, and works access.</li> <li>Communicate clearly about what works are planned and timescales.</li> <li>Provide proactive support to vulnerable residents, including referrals to welfare or tenancy management teams.</li> <li>Record and track resident feedback to improve service delivery.</li> <li>Ensure the service meets statutory timescales under Awaab's Law (10 days for response, 7 days for remediation start).</li> <li>Assist the Project Team in proving necessary information and correspondence relating to Section 20 Consultations with leaseholders </li> <li>Act as resident liaison officer for all aspects related to legal repair</li> </ul>Key experience and skills required: <ul> <li>Able to use initiative and work pro-actively. </li> <li>A good sense of judgement, for example, in determining priorities and which issues should be brought to the attention of senior management. </li> <li>Able to develop and maintain effective working relationships. </li> <li>Organised; to work to deadlines. </li> <li>Advanced written and oral communication skills and proficiency in ICT. </li> <li>To behave in accordance with our values. </li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required. </li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough. </li> </ul>DBS: Basic DBS is required for this post. Closing Date: Closing Date (Redeployment Only) 4th December 2025 Closing Date: Internal and External: 4th January 2026 Interview Date: TBC If you would like an informal chat about the position, please feel free to email Joanna Bale on <a href="mailto:jbale@thurrock.gov.uk" target="_blank">jbale@thurrock.gov.uk</a> Our vision - An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) About us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council Salary range <ul><li>£33,531 - £38,052 per year</li></ul>

Our Private Sector Housing team seeks to improve the conditions and management standards of private sector housing. You'll assist the team in achieving this by leading on the changes brought in by the Renters Rights Act to the delivery of housing enforcement standards, ensuring private sector residential accommodation throughout the District meets statutory standards and helping to bring about improvements in conditions and standards of management for residents. You will deliver service improvements by developing new working processes and building relationships with partners to meet the requirements of the Renters Rights Act. You'll be responsible for assessing a variety of properties using the Housing Health and Safety Rating System (HHSRS) and interpreting the results of these assessments to determine an appropriate course of action to deal with each hazard identified. You will investigate complaints regarding housing conditions and undertake detailed surveys and inspections of residential accommodation throughout the District. With your knowledge of Housing legislation, you'll be comfortable using formal action where necessary, including attendance at Court where required. This role will be based at our Council Offices, Argyle Road, Sevenoaks, Kent TN13 1HG. We currently operate a hybrid working model for the majority of our roles, with your working time split between the office and home (2-3 days). Why work with us? We're proud to be a high-performing local authority that values innovation, collaboration and people-first service. You'll be joining a team that cares deeply about its work and is committed to learning, development, and continuous improvement. You'll be supported in making decisions, taking initiative, and growing your career in housing. What's in it for you? You'll join a dynamic and forward-thinking team delivering services that matter. Every day is different, and the impact you'll have on people's quality of life is immediate and rewarding. We are one of the few local government authorities to hold Platinum Investors in People accreditation - our commitment to supporting and developing you is genuine and ongoing. Other benefits include: <ul><li>Enhanced annual leave of 30 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts on your MOT</li><li>Access to the BUPA Employee Assistance Programme, a free, 24/7, confidential counselling and wellbeing support service</li></ul>Do you want to know more about the role? Please get in touch with Alison Simmons, Head of Strategic and Private Sector Housing, on 01732 227272 for an informal discussion about the role Do you want to ensure you have the best chance of being shortlisted? Read the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria. Closing date: 5 January 2026 Interviews: 15 January 2026 Equal Opportunities Sevenoaks - Working for Equality. We welcome applications from all sections of the community. Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. How to apply Please apply online (see below). If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying. Further information on this vacancy <ul> <li>Senior Private Sector Housing Officer</li> </ul>

Senior Private Sector Housing Officer

About Tilt We're building the next century of shopping, making it feel human, communal, and alive again. E-commerce has spent decades optimising for clicks, stripping away the trust, joy, and connection that once made shopping meaningful. We've recently raised an $18M Series A from world-class investors to build the next era of commerce. Now, we're hiring elite builders to make it happen. Your Mission As a Community &amp; Influencer Manager, you'll become the voice, face, and connective tissue between Tilt and its users. You'll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences. This is not a traditional "community manager" role. This is a revenue-driving, growth-focused, user-understanding machine - part live host, part customer psychologist, part influencer strategist. What You'll Do 0-3 Months Live Engagement <ul><li>Host Instagram + Tilt Lives to drive installs and purchases.</li><li>Build an engaging on-camera presence users return to.</li></ul>User Education <ul><li>Run onboarding and educational live shows.</li><li>Create simple "Tilt for beginners" content.</li><li>Spotlight key sellers and drops with category teams.</li></ul>Influencer Testing <ul><li>Source micro-creators and run small tests (lives, duets, reviews).</li><li>Score creators on cost, conversion, and retention impact.</li><li>Track results and iterate quickly.</li></ul>3+ Months Live Program Scaling <ul><li>Build a recurring calendar of live events that drive retention + revenue.</li><li>Launch new formats, challenges, and community moments.</li></ul>Influencer Engine <ul><li>Build the influencer function: onboarding, measurement, templates, playbooks.</li><li>Scale a pipeline of high-performing creators.</li></ul>User Education System <ul><li>Create a structured education funnel across lives, DMs, email, and IG.</li><li>Improve pre-purchase onboarding flows.</li></ul>Community Insights <ul><li>Own insight on why users stay, leave, or buy.</li><li>Feed learnings into product, supply, and marketing.</li></ul>Who You Are <ul><li>Charismatic on camera - you're confident speaking to hundreds of viewers live.</li><li>Experience with community building, live hosting, influencer management, or creator economy roles.</li><li>Strong understanding of social platforms (Instagram, TikTok, TikTok Live).</li><li>Ability to identify strong creators, run tests, and measure creator performance.</li><li>Excellent communicator: you can call customers, ask hard questions, and gain real insights.</li><li>Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.</li><li>Interest in fashion, streetwear, vintage, or online shopping culture.</li><li>A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.</li></ul>Location London-based hybrid role with a minimum of 3 days/week from our King's Cross office Why Tilt <ul><li>You'll be joining a mission-driven team backed by world-class investors (TechCrunch)</li><li>You'll own meaningful systems from day one, with real scope and autonomy</li><li>You'll work alongside curious, kind, and wickedly smart teammates</li><li>You'll help redefine how millions of people shop online</li></ul>Curious what it's like to work at Tilt? Start here. Or just download the app on theUK App Store orUK Google Play and see for yourself. Perks &amp; Benefits + <ul><li>29 days off, plus UK bank holidays</li><li>Your birthday off, no questions asked</li><li>Share options to become a true stakeholder in our success.</li><li>3% pension contribution from Month 2 (auto-enrolment)</li><li>MacBook and tech budget to get you set up your way</li><li>Gym membership</li><li>Free Deliveroo if you're working late</li></ul>We welcome applicants from all backgrounds and experiences, and we're committed to fostering an inclusive, diverse workplace. If you don't meet every single requirement in the job description, please don't be put off from applying. We value potential and a willingness to learn over ticking every box, your unique perspective could be exactly what we're looking for. Let us know if you need any adjustments during the application process, we're happy to help.

Community Manager

Job Introduction We are recruiting an experienced Community Manager to join our fantastic Rapport team, based in London. Our client is an ever-expanding global American banking and financial services corporation. This is a great opportunity to be a part of the Global alignment initiative while providing an outstanding "hotel-style" service all key stakeholders. You will be part of EMEA wide team of 24 and growing! The team works very collaboratively even though we are widespread and are looking forward to having you join our team. You will play a crucial role in managing the onsite community, keeping the employees happy and engaged, and dealing with any issues that should arise. Type of contract: Full-time, Permanent Hours: 40 per week (Monday-Friday; on a shift rota basis between 8 AM - 5:30 PM) Start date: 18th January 2026 What will you get? <ul><li>Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! PLUS, in-house coffee, breakfast and lunch are included!</li><li>Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow.</li><li>Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support.</li><li>Thrive Personally &amp; Professionally: Unlock endless learning and development opportunities to elevate your career!</li><li>Celebrate Excellence: Shine a spotlight on outstanding peers with WOW Awards for their exceptional contributions.</li><li>Give Back to Community: Take one paid day off annually to support a cause you're passionate about!</li></ul>Main responsibilities <ul><li>Driving local engagement and increasing staff satisfaction through on-site initiatives.</li><li>Being the on-site presence of Facilities, Hospitality, and Concierge services across all floors.</li><li>Helping drive local strategy, GCED initiatives, culture and programs creating relationships with key stakeholders.</li><li>Ensuring the shared spaces, meeting rooms, event space, and collaboration areas are instantly ready to be used for more efficient use of the client's time.</li><li>Providing a "one stop shop" for all on floor-related issues, all hospitality and concierge services, managing a high-volume workload.</li><li>Ensuring the correct H&amp;S procedures are followed and documented. This is to include but not limited to H&amp;S checks, fire awareness procedure, emergency contacts, incidents/accidents/near missed procedures.</li><li>Managing any complaints or concerns and liaise with relevant departments in a timely, efficient manner, escalating to management accordingly and ensuring it has been documented appropriately and as per agreed process where applicable.</li></ul>The ideal candidate will <ul><li>Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together</li><li>Be engaging and able to create immediate rapport with key stakeholders (e.g., clients, visitors, VIPs).</li><li>Display excellent personal presentation and interpersonal skills.</li><li>Be proactive, organised, flexible, with great attention to detail, strong time management skills and ambition to learn and grow.</li><li>Be creative. Ability to think outside the box and present innovative ideas and solutions.</li><li>Demonstrate confidence when dealing with complaints/issues.</li><li>Be calm and decisive under pressure, while also being confident and have discretion and diplomacy.</li><li>Ideally have previous customer service experience in a similar setting (e.g., corporate, luxury hotels or airlines).</li></ul>About us Rapport Guest Services is a multi-award-winning company, delivering front- and back-of-house guest services for leading organisations across the UK, Ireland, and globally. As part of Compass Group UK&amp;I, we combine people-first culture with exceptional service standards. We are proud of our commitment to inclusion, wellbeing, and creating opportunities for everyone to thrive. We are also a Disability Confident Employer, offering meaningful roles for individuals with additional needs. Find out more about us and our values at <a href="http://www.rapportservice.com" target="_blank">www.rapportservice.com</a>. We will contact applicants within 5-7 workings days. Rapport job adverts always gain a high response rate, but we do review all applications. Please check your inbox and your junk/spam folder for our response to your application. Due to high application volumes, we recommend that you do not apply for more than one role at any time. Please ensure you apply for the role that best matches your experience.

Summary We are looking for a Premises Officer to ensure the provision of a safe, clean, attractive learning environment, as part of a team undertaking responsibility for the maintenance, security, health and safety of the Harris Primary Academy Peckham Park site. About Us Harris Primary Academy Peckham Park, is a primary academy with nursery provision, where we are proud to celebrate the wide range of backgrounds, abilities, faiths and cultures within our school. Our success lies in our drive to ensure every pupil takes pride in their skills, abilities, and talents and uses these to help them attain the highest possible level of education. Main Areas of Responsibility Your responsibilities will include: <ul> <li>Ensuring adherence to the academy health and safety policy, being vigilant for any hazards, mitigating risk immediately and appropriately and reporting as soon as possible</li> <li>Carrying out servicing, cleaning and checking of academy vehicles within your capabilities</li> <li>Providing technical and craft support to teaching staff</li> <li>Providing site security as required</li> <li>Reporting poor or dangerous behaviour by students or any potentially hazardous actions by staff</li> <li>Maintaining, decorating and repairing the academy premises where appropriate;</li> <li>Liaising with and supporting external contractors on site, ensuring supervision at all times</li> <li>Maintaining the academy grounds, keeping the site clear of litter and emptying bins regularly</li> <li>Monitoring the toilets for cleanliness and replenishing supplies as necessary</li> <li>Regularly touring the academy, keeping corridors free from litter</li> <li>Assisting in maintaining the academy grounds</li> <li>Locking and securing gates as required</li> <li>Assisting in the removal of furniture e.g. for exams and academy events</li> <li>Reporting any lights that need replacing, graffiti or any broken fixtures and fittings</li> </ul>Qualifications &amp; Experience We would like to hear from you if you have: <ul> <li>Basic knowledge of Health and Safety legislation and requirements</li> <li>Basic training in one or more of plumbing, general and ground maintenance, electrical/building maintenance, heating systems (or sound experience of same)</li> <li>Basic knowledge of the operation of heating, ventilating systems and common causes of malfunctions</li> <li>Knowledge of maintenance and security systems and procedures</li> <li>Knowledge of supervisory skills</li> <li>Understanding of appropriate cleaning methods and standards</li> <li>Experience of working in an inner city school or educational establishment with children and young people</li> <li>Considerable DIY experience and skills</li> <li>Ability for some heavy lifting, with physical fitness appropriate to tasks required</li> <li>Ability to monitor and report on structural faults/repairs</li> <li>Ability to monitor and order stocks of material</li> <li>Ability to work evenings and weekends on a regular basis</li> <li>Ability to deal with emergencies occurring outside normal working hours</li> </ul>For a full job description and person specification, please download the Job Pack. Next Steps If you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website. Professional Development &amp; Benefits Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website. Safeguarding Notice The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed. Equal Opportunities The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. See all the benefits we offer Join our talent network Recruitment of ex-offenders statement Diversity and equality notice Before you start your application... Email communication Please remember to check your junk mail folders for our email communications. You will receive a confirmation email once you submit, or save the progress, of your application. Please check your junk/spam folder and add us to your safe senders list to ensure all future email communication is received. This is important to ensure you are kept up to date on the status of your application and to avoid delays in the recruitment process. Applying online We strongly advise that you complete the personal information section first and then save the progress of your application. You can return at any time to update and complete the rest of the application. Please ensure you regularly save the progress of your application to avoid losing any data. Once saved, you will receive an email with instruction on how to retrieve your application using a unique code. To submit an application, you'll need to have ready: <ul> <li>Personal information about you</li> <li>Details of your education and employment history</li> <li>Details of any qualifications and training gained</li> <li>A CV and/or supporting statement to upload</li> </ul>Using your CV or LinkedIn profile to apply: To reduce the application time, you will have the option to upload a CV or use your LinkedIn profile when applying for the job. The information in your CV or LinkedIn profile will auto populate the relevant sections of the online application, but please ensure you check this before submitting. If you have applied to work with us before, you can reuse and update an existing application. Need any help and support? Visit our Applying page for FAQs and support with completing your application. We look forward to receiving your application.

Premises Officer

Estates Coordinator Contract: Full-time, permanent Salary: 28k-30k Reports to: Estates Manager We're seeking an organised and proactive Estates Coordinator to support the smooth running of our estate. You'll manage maintenance, utilities, supplies, and compliance, ensuring everything operates efficiently. Responsibilities <ul><li>Coordinate planned and reactive maintenance, liaising with contractors and branch staff</li><li>Manage utilities, waste removal, and branch provisions (supplies, licences)</li><li>Oversee Health &amp; Safety and Fire compliance, including audits, training, and documentation</li><li>Support branches with furniture, equipment, and general estate requests</li><li>Drive cost efficiencies and contribute to estate projects</li></ul>What We're Looking For <ul><li>Strong organisational and administrative skills</li><li>Confident communicator, able to work under pressure and meet deadlines</li><li>Knowledge of Health &amp; Safety and Fire regulations is a bonus</li><li>IT literate (Microsoft Office), numerate, and detail-focused</li><li>Full driving licence and willingness to travel occasionally</li></ul>Why Join Us This is a varied role where no two days are the same. You'll play a vital part in keeping our estate compliant, efficient, and well-supported making a real difference to colleagues across the business. Apply now and help us keep our estate running at its best! #UKIND2 #LI-HYBRID #LI-VR1 #HiddenHearing About Audika Group The Audika Group is the hearing care division of Demant and we are one of the world's leading hearing care retailers with more than 3,500 clinics in 25 markets. If you join our team, you are guaranteed an inspiring and motivating working environment in a highly international environment. You will work with a variety of different countries, cultures and perspectives, in close collaboration with amazing and committed colleagues. Who we are Hidden Hearing belongs to Audika Group which is the Hearing Care division of Demant and one of the world's leading hearing care retailers. With more than 5.000 hearing care experts in over 3.500 clinics worldwide, we combine our global reach with a local approach and strong local brands. Our team includes audiologist, managers, front-desk staff, and many other global and local functions. We are diverse in our talents, cultures, and perspectives, but united in our vision -To help more people hear better with the best personalized care. So, if you are ready to make a career out of helping people love their ears, we would love to hear from you.

Estates Coordinator

Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul><li>Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges</li><li>Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling</li><li>Delivering estate improvements including cycle storage, lighting, parking</li><li>Reducing risk of fire in communal areas</li><li>Resident engagement</li><li>Supporting vulnerable residents</li><li>Delivering excellent customer care</li></ul>The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 4th January 2026. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here. Salary range <ul><li>£44,937 - £47,925 per year</li></ul>

Senior Neighbourhood Housing Officer

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Are you passionate about delivering excellent housing services and making a real difference for families in need? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to help people secure safe, quality homes? Do you have the skills and knowledge to make a difference in our temporary accommodation service? If you're passionate about housing and want to help transform lives, this is your opportunity to make an impact. What's the role? The Housing Services Directorate is seeking a Temporary Accommodation Housing Officer to join our team working as part of the homelessness service under Part 7 of the Housing Act 1996, supporting households in temporary accommodation and ensuring statutory duties are met. In this role, you will be responsible for supporting applicants and ensuring the sustainment of accommodation. You will manage cases effectively, communicate with the appropriate teams, and drive service improvements. Your duties will include liaising with applicants and partner agencies to maintain safe, secure, and well-managed properties, while providing a responsive and supportive service to ensure residents feel informed and satisfied throughout their stay. You will also ensure all tenancy management tasks are completed accurately and efficiently, contributing to continuous improvement in service delivery. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we're looking for We are looking for someone with a good understanding of part 7 of the Housing Act 1996, who can provide reliable customer service and work well with different stakeholders. You should be proactive in managing cases load, able to adapt to changes, and comfortable working under pressure to meet deadlines. The role requires clear communication skills, the ability to keep accurate records, and a practical approach to problem-solving. A basic level of education, including GCSEs in English and Maths, is essential. You must also be willing to carry out property visits across the borough. Location The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions <ul> <li>A basic level of education, including GCSEs in English and Maths, is essential.</li> <li>You must also be willing to carry out property visits across the borough.</li> <li>The job is subject to a Basic Disclosure DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Donaly Green - <a href="mailto:donaly.green@lewisham.go.v.uk" target="_blank">donaly.green@lewisham.go.v.uk</a> / 07751714784 Please click here to view the Job Description and Person Specification Salary £40,404-£41,637 per annum (SO1) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram Salary range <ul><li>£40,404 - £41,637 per year</li></ul>

Temporary Accommodation Housing Officer

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Are you passionate about delivering excellent housing services and making a real difference for families in need? Do you thrive in a fast-paced environment where every day brings new challenges and opportunities to help people secure safe, quality homes? Do you have the skills and knowledge to make a difference in our temporary accommodation service? If you're passionate about housing and want to help transform lives, this is your opportunity to make an impact. What's the role? The Housing Services Directorate is seeking a Temporary Accommodation Housing Officer to join our team working as part of the homelessness service under Part 7 of the Housing Act 1996, supporting households in temporary accommodation and ensuring statutory duties are met. In this role, you will be responsible for supporting applicants and ensuring the sustainment of accommodation. You will manage cases effectively, communicate with the appropriate teams, and drive service improvements. Your duties will include liaising with applicants and partner agencies to maintain safe, secure, and well-managed properties, while providing a responsive and supportive service to ensure residents feel informed and satisfied throughout their stay. You will also ensure all tenancy management tasks are completed accurately and efficiently, contributing to continuous improvement in service delivery. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance</li> <li>Local Government Pension scheme</li> <li>Flexible working and family friendly policies</li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships</li> <li>Supportive staff networks</li></ul>What we're looking for We are looking for someone with a good understanding of part 7 of the Housing Act 1996, who can provide reliable customer service and work well with different stakeholders. You should be proactive in managing cases load, able to adapt to changes, and comfortable working under pressure to meet deadlines. The role requires clear communication skills, the ability to keep accurate records, and a practical approach to problem-solving. A basic level of education, including GCSEs in English and Maths, is essential. You must also be willing to carry out property visits across the borough. Location The job is primarily based in Laurence House, Catford, London, SE6 4RU but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. Special conditions <ul> <li>A basic level of education, including GCSEs in English and Maths, is essential.</li> <li>You must also be willing to carry out property visits across the borough.</li> <li>The job is subject to a Basic Disclosure DBS check</li></ul>The recruitment process is anonymous and we don't accept CV's. Applicant handbook- please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Donaly Green - <a href="mailto:donaly.green@lewisham.go.v.uk" target="_blank">donaly.green@lewisham.go.v.uk</a> / 07751714784 Please click here to view the Job Description and Person Specification Salary £40,404-£41,637 per annum (SO1) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

About this job We're seeking an experienced and passionate Senior Social Worker - Homelessness Specialist to join our Assessment Service, working with 16- and 17-year-olds facing homelessness and complex safeguarding concerns. In this specialist role, you will lead on assessments and interventions that ensure young people receive the support, protection, and stability they need. You will work closely with housing services, education providers, health professionals, and other key partners to deliver child-centred, trauma-informed practice that promotes safety and positive outcomes. In this post, you will also contribute to service development through monthly reporting to stakeholders and senior leaders, focusing on improvement and compliance in line with Ofsted recommendations. Your insight will help shape practice and drive continuous improvement across the service. This is an opportunity to bring your expertise, leadership, and compassion to a dynamic Service that values innovation, collaboration, and impact. About you You will need to be passionate about striving for best outcomes for children, young people and their families and demonstrate creative and relational approaches to achieving these outcomes, working respectfully and taking account of their views, wishes and feelings. You will have extensive social work experience and have demonstrated the skill to use this knowledge to enhance the practice of others including the use of coaching, mentoring skills and the ability to motivate others. You will have proven expertise in working alongside management teams to drive and maintain excellent service delivery for children, young people and their families. About Us We are putting the heart back into social work, supported by our relational practice model, we ensure the child's lived experience takes centre stage. Ours is a culture of high expectations, high challenge, and high support. This is an exciting time to join the London Borough of Barking &amp; Dagenham. We have been on a journey over the last few years, that has seen us transform the council and the way we deliver our services. At the heart of this transformation is our community. We need committed individuals to support us in the delivery of these aims and to become part of our team to make a difference to our children and families.

(Fixed Term) Senior Social Worker - Homelessness Specialist (Assessment Service - 16/17-Year-Olds) Maternity Cover

Job Description Senior Neighbourhood Officer PO2: Starting salary 44,937 pa and rising in annual increments to £47,925 per annum incl LW About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Team: Neighbourhood Housing Management Team provides a frontline housing management service to Lambeth tenants, leaseholders and other stakeholders involving casework, the investigation and resolution of service requests, enquiries, complaints and disputes. About the Role: You will have responsibility for managing a team of Housing Officers to carry out the following functions: <ul><li>Tenancy management including transfers, deaths, successions, assignments &amp; mutual exchanges</li><li>Management of estate environmental contracts including cleaning and grounds maintenance, refuse and recycling</li><li>Delivering estate improvements including cycle storage, lighting, parking</li><li>Reducing risk of fire in communal areas</li><li>Resident engagement</li><li>Supporting vulnerable residents</li><li>Delivering excellent customer care</li></ul>The post holder will be expected to effectively manage the resources of a neighbourhood team to ensure that the Council's neighbourhood housing services are delivered to defined standard including regular review and monitoring of performance and setting targets as required. Contact Information: For an informal discussion about the role, please contact Anna Tran at <a href="mailto:Atran@lambeth.gov.uk" target="_blank">Atran@lambeth.gov.uk</a> Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: For detailed qualifications and requirements, please review the job description and person specification in hyperlink below: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 4th January 2026. At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please click here.

The Vacancy Resident Liaison Officer - West London (Planned Works) Company: WPS Location: Kilburn, covering Hammersmith &amp; Fulham Salary: Competitive, based on experience WPS is looking for a Resident Liaison Officer (RLO) to join our team on an exciting new planned works project in West London. This role is all about communication, support, and customer care, ensuring residents have a smooth experience throughout the works. Key Responsibilities Act as the main point of contact between residents and the site team Schedule appointments and clearly communicate work programmes Handle queries, concerns, and complaints with empathy and professionalism Maintain accurate records and assist with compliance documentation Ideal Candidate • Previous experience in planned works within social housing • Strong communication and organisational skills • Ability to work independently and as part of a team • Full UK driving licence (essential for travel across sites) • Familiarity with social housing environments and tenant engagement Why Join Us? <ul> <li>Be part of a growing team delivering high-quality projects</li> <li>Make a real difference in residents' lives</li> <li>Competitive salary and career development opportunities</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

The Sureserve Group of businesses provides market-leading compliance and energy services across the UK, with 4000 employees working from over 20 offices. Sureserve Compliance South, delivers heating services within the social housing sector across London &amp; the South East. We support our clients across domestic gas, commercial gas, renewables, and electrical services. We are London's largest, most successful gas contractor, focusing on long-term contracts with our clients to offer our staff job security and progression opportunities. Role The role of our Client Resident Liaison Officer is to act as the main point of contact for our client and be a customer contact for compliance, relevant queries, complaints, and complex issues. The role also involves daily administration/client reporting and will be based in the Dartford office. <ul> <li>Act as the main point of contact for escalated calls from Customer Service Agents</li> <li>Work closely with operations/managers and liaise with customer to ensure smooth resolution of any complex issues, maintaining regular contact to keep customers informed of progress</li> <li>Act as a mediator to prevent issues being escalated and reduce the number of formal complaints being raised</li> <li>Update and provide compliance &amp; repair reports to client</li> <li>Call customers to arrange appointments for follow up works</li> <li>Support the Customer Service Agents by providing feedback on common causes of complaints and work with the team leaders to support coaching and training needs</li> <li>Liaise with Contract Administrators to keep appraised of any issues likely to arise on individual contracts</li> <li>Assist the Complaints and Performance Officer in recording complaints and responding to complaints and requests for compensation, monitoring complaints to resolution while keeping customer up to date with progress</li> <li>Adhere to and support K&amp;T's and their clients' policies and procedures regarding data protection and equality and diversity</li> <li>Attend Contract meetings</li> <li>All associated ad-hoc administrative duties</li> </ul>The successful candidate will have <ul> <li>Previous administrative experience, preferably from a social housing/construction background</li> <li>Able to provide a high level of courteous, professional customer service</li> <li>Proficient in MS Office, in particular, Outlook and Excel</li> <li>Good written and verbal communication skills</li> <li>Flexible attitude with strong organisational skills</li> </ul>What we can offer you We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: <ul> <li>Competitive salary </li> <li>Contributory Pension scheme</li> <li>Life assurance</li> <li>28 days annual leave inclusive of bank holidays, rising 1 per year of service to a max of 33 days</li> <li>Enhanced maternity, paternity, adoption leave, and other family friendly policies such as carer's leave, neonatal leave, IVF, and assisted conception leave.</li> </ul>In addition, the role offers: <ul> <li>Sureserve Benefits Hub, accessing over 1000's retail discounts</li> <li>Virtual GP service, 24/7, 365 days, available for employees and your immediate family</li> <li>Employee assistance programme (EAP), available 24/7. 365 days, for employees and your immediate family</li> <li>Bike2Work scheme</li> </ul><ul> <li>Home &amp; Electronics - salary sacrifice purchase scheme</li> </ul>Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status Reasonable adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact <a href="mailto:scs.careers@sureserve.co.uk" target="_blank">scs.careers@sureserve.co.uk</a> Pre-employment checks Successful applicants will be subject to eligibility checks with a 3 rd party, including the right to work in the UK and DBS checks Business Sureserve Compliance South Locations Dartford, Kent Yearly salary £26,000 - £32,000 Employment type Full-time

Client Resident Liaison Officer - Social Housing

Job Description Organisation: London Borough of Waltham Forest Salary: SO2 £40,182- £42,060 Contract Type: Permanent Working hours per week: 36 Application Deadline: 17/12/2025 Proposed Interview Date(s): TBC Reference: 1881 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. About the role: We have a fantastic opportunity for a new Tenancy Officer to join our existing Tenancy Management Service. This role offers a real opportunity to make a difference to people's lives on a daily basis. We're looking for someone who focus on delivering a responsive and efficient tenancy management service to our residents. You'll need to have excellent customer care skills and focus on delivering the best outcomes for all the resident in the area you support. You'll need to be highly organised and proactive as this is a busy customer facing service. The role of a Tenancy Officer is varied, no two days will be the same, so it's important that you can think on your feet. To be successful in the role attitude and behaviour is key, there will be training available for the right candidate if they don't have previous tenancy management experience. The key duties of this role include: <ul> <li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li> <li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred. </li> <li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li> <li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures. </li> <li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li> <li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li> </ul>We offer a great flexible benefits package, a fantastic pension, and the opportunity to work flexibly. Diversity and Inclusion is integral to Waltham Forest and we are committed to cultivating an inclusive workplace, reflecting our customer profile where everyone is proud to be unique. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: The key duties of this role include: <ul> <li>Working with residents experiencing a change in their circumstances to make sure they receive the necessary support.</li> <li>Delivering an outstanding service to residents taking the lead on responding to and managing a course of actions where a breach of tenancy has occurred. </li> <li>Maintain a have a high level of expertise on legislation and current good practice relating to tenancy and lease management.</li> <li>Manage a caseload of tenancy related activity to a professional standard and in line with policies and procedures. </li> <li>Lead on cases of anti-social behaviour (ASB), domestic abuse (DA), hoarding and safeguarding</li> <li>Making the best use of the valuable assets we have by supporting tenancy fraud initiatives and ensuring any empty homes are brought back in to use as quickly as possible.</li> </ul>Qualifications and Requirements: To be considered for this position, you should meet the following requirements: Experience of working with residents and members of the public face to face Able to negotiate stairs Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks; Satisfactory declaration of interest; Satisfactory DBS check; Suitable driver's license (Desirable) As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. The council also operates a scheme whereby, for jobs graded up to and including scale SO2, internal candidates are considered first. This includes those candidates who self-identify as having a disability for the purposes of the Disability Confident scheme. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon Allen-Cabey Tenancy Manager <a href="mailto:Sharon.Allen-Cabey@Walthamforest.gov.uk" target="_blank">Sharon.Allen-Cabey@Walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. Click here for further information on the Human Resources recruitment privacy notice.

Tenancy Officer

Job summary The post is part of an initiative to improve the quality and culture of care provided, and to enhance the therapeutic offer available, to people who are street homelessin boroughs of Barnet, Enfield and Haringey through: <ul> <li>Providing a responsive service that will identify mental and physical health problems.</li> <li>Working in collaboration with other services to deliver care and interventions, based on clinical need, at the right time.</li> <li>Providing interventions to support people to move off the streets and to facilitate them to sustain a more settled lifestyle.</li> <li>Referring patients on to the most appropriate service and to support them until accepted.</li> <li>Ensuring that all service users are registered with a GP.</li> <li>Undertaking health assessments, administering medication and treatments, and performing diagnostic tests.</li> <li>Providing and evaluating a range of health interventions to ensure that patients health and social care needs are met.</li> <li>Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in- depth theoretical knowledge base.</li> <li>Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate.</li> <li>As a vital part of our MDT team, you will be supporting and caring for a diverse patient group.</li> </ul>Key elements of our work will be: <ul> <li>Early detection, support and management of long-term conditions</li> <li>Annual health checks/screening programmes</li> <li>Health promotion</li> <li>Healthy lifestyles</li> <li>Physical activities / social prescribing</li> </ul>Main duties of the job <ol> <li>Provide high quality care to patients with both physical and mental health difficulties</li> <li>Independently manage a caseload of patients who may have long term or complex multiple physical health needs</li> <li>Support the delivery of physical healthcare training in collaboration with the head of physical health team</li> <li>Take charge on a regular basis and assist in the supervision and/or development of junior staff, nurses, support workers and students, as well as support the development of evidence-based practice.</li> <li>Work collaboratively across disciplines, and partners to enhance the impact and sustainability of the health and wellbeing</li> </ol> <ul> <li>See attached document for further details</li> </ul>About us Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? Transforming and creating a positive environment for our service users, staff and visitors. <ul> <li>We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. </li> <li>We promote flexible working and support staff with a range of health and wellbeing initiatives.</li> <li>NHS Discounts, generous annual leave allowance and NHS pension scheme </li> <li>We have excellent internal staff network support groups. </li> </ul>Job description Job responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Job description Job responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Person Specification QUALIFICATIONS Essential <ul> <li>Degree or equivalent in health studies (BSc)</li> <li>Relevant post registration experience, for minimum 12 months</li> <li>Registered Nurse- RGN</li> </ul> Desirable <ul> <li>Evidence of ongoing professional development</li> <li>Post graduate qualification in health promotion.</li> </ul> EXPERIENCE Essential <ul> <li>Experience of working in a multi-disciplinary team with service users with complex care plans</li> <li>Experience of working with carers, families and service users in ward based/community settings.</li> <li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li> <li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li> </ul> Desirable <ul> <li>Experience working within MH/Nurse prescriber</li> </ul> KNOWLEDGE &amp; SKILLS Essential <ul> <li>Clinical skills</li> <li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li> </ul> OTHER Essential <ul> <li>Ongoing post-qualification development.</li> </ul> Skills and Abilities Essential <ul> <li>Knowledge of change management and how to apply.</li> <li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li> <li>Experience in clinical audit / effectiveness / service evaluation</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> Desirable <ul> <li>Clinical and managerial leadership skills</li> </ul>Person Specification QUALIFICATIONS Essential <ul> <li>Degree or equivalent in health studies (BSc)</li> <li>Relevant post registration experience, for minimum 12 months</li> <li>Registered Nurse- RGN</li> </ul> Desirable <ul> <li>Evidence of ongoing professional development</li> <li>Post graduate qualification in health promotion.</li> </ul> EXPERIENCE Essential <ul> <li>Experience of working in a multi-disciplinary team with service users with complex care plans</li> <li>Experience of working with carers, families and service users in ward based/community settings.</li> <li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li> <li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li> </ul> Desirable <ul> <li>Experience working within MH/Nurse prescriber</li> </ul> KNOWLEDGE &amp; SKILLS Essential <ul> <li>Clinical skills</li> <li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> PERSONAL ATTRIBUTES Essential <ul> <li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li> </ul> OTHER Essential <ul> <li>Ongoing post-qualification development.</li> </ul> Skills and Abilities Essential <ul> <li>Knowledge of change management and how to apply.</li> <li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li> <li>Experience in clinical audit / effectiveness / service evaluation</li> <li>Ability to work on autonomously and meet clinical and managerial deadlines</li> </ul> Desirable <ul> <li>Clinical and managerial leadership skills</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name North London NHS Foundation Trust Address St Ann's Hospital Ash Building Haringey N15 3TH Employer's website

Homeless Health Outreach Nurse: RGN

The Opportunity: We're looking for a Community Manager to join the Founders Forum Events team and play a key role in growing and engaging our community. This permanent role is for a mid-level individual who is eager to develop their skills in tech, events, and community management. As a Community Manager, you will work closely with our community and events teams to engage with our network of tech entrepreneurs, founders, CEOs, and investors. Your day-to-day tasks will include researching new guests for the events you manage and curating guest lists, handling event communications such as invitations, managing our database and CRM (Salesforce), managing the community inbox, and overseeing community operations like guest registration. You'll also be responsible for curating event marketing materials and reporting on guest data. The Role: <ul><li>Research and onboard new members to the Founders Forum Community, curating VIP guest lists for our premium community events </li><li>Define new community events based on data analysis and audience insights</li><li>Analyse segments of the Founders Forum database using Salesforce and PowerBI to identify growth opportunities, leveraging tools like Pitchbook, Dealroom, Sales Navigator, and other sources</li><li>Identify and pursue new routes to reach key prospects and VIPs </li><li>Compile lists of potential FF invitees and speakers from external networks and internal teams</li><li>Build and manage event registration sites, coordinate invitations, registrations, and handle event enquiries via Salesforce and Pardot</li><li>Maintain and update CRM data, ensuring it is accurate and comprehensive</li><li>Create community-facing event materials (e.g., FAQs, guest books, event app content, name badges, seating plans)</li><li>Stay informed on tech, business, and political news to flag new invites and community members</li><li>Act as a community ambassador at FF events, liaising with our VIP community in-person to optimise their event experiences </li><li>Contribute to ideas around new events, engagement opportunities, and ways to add value for the global Founders Forum network </li></ul>Requirements Requirements: <ul><li>Minimum 3 years' experience in a community, events, or other relevant role</li><li>Experience working in events, either as part of a previous role or in a dedicated events role</li><li>Experience preparing and presenting research, reports, and data-driven insights </li><li>Aptitude for data analysis and a natural curiosity </li><li>Highly proficient with MS Excel and Google Workspace </li><li>Excellent written and verbal communication skills with meticulous attention to detail</li><li>CRM experience required - Salesforce experience an asset </li><li>Event Registration platform experience (especially Swoogo) an asset </li></ul>This is the role for you if... <ul><li>You have a passion for technology and its broader context, including current affairs, politics, innovation, and entrepreneurship</li><li>You're skilled at using gen AI tools, MS Excel, and other tools to optimise processes and outcomes</li><li>You are a highly motivated self-starter with the ability to prioritise, meet tight deadlines, and adapt to last-minute changes</li><li>You can work independently and take ownership of projects by inferring information and taking initiative </li><li>You're a team player who is happy to assist colleagues with tasks as required</li></ul>Benefits Benefits: <ul><li>25 days annual leave, additional leave between Christmas and New Years Day, and option to work remotely anywhere in the world for 3 weeks/year (1 week over Easter and 2 weeks in summer)</li><li>Join an ambitious and passionate team with quarterly team activities, weekly lunches, office drinks, snacks and team trips</li><li>Access to the Founders Forum Group network of businesses and wider tech ecosystem</li><li>Mental health, wellbeing, and learning and development stipends</li><li>Private healthcare package</li><li>Pension contribution</li></ul>About Founders Forum Group: Founders Forum Group is a global community and group of businesses supporting entrepreneurs at every stage of their journeys. Its forums unite the world's most influential founders, investors, corporate and government leaders to tackle era-defining questions in iconic locations across the globe. Fuelled by the connections and ideas forged at the group's flagship events, FF Group businesses support the needs of today's founders via connections (Events), services (Founders Keepers, Founders Law, Founders Makers, Miroma Founders Network, Founders HR, Founders Comms, Founders Health INDI, 01 Founders, Founders Pledge, Grip, Global Talent Visa, Founders File, Founders Health), insights &amp; advocacy (Tech Nation Research &amp; Insights), growth programmes (Future Fifty, Upscale, Climate, Libra, Creo), access to capital (Founders Factory, firstminute capital), plus the newly launched Longevity Show. In 2021, the group sold its innovation strategy consulting firm, Founders Intelligence, to global consultancy Accenture. Since 2019, Founders Forum Group has partnered with Informa Tech to celebrate the strength and diversity of UK tech through London Tech Week. In 2023, FFG acquired Tech Nation, the UK's leading growth platform for tech scaleups. Founders Forum Group continues the previously government-funded programmes centred around early-stage and diverse founders, as well as data-driven research into the UK's tech ecosystem. Tech Nation is also proudly the official endorsing body for the UK's Global Talent Visa on behalf of the Home Office.

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our services? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Tunbridge Wells Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35* Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 21/12/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton- Judge | <a href="mailto:r.houghtonjudge@cgl.org.uk" target="_blank">r.houghtonjudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Thank you for your interest in the North London NHS Foundation Trust (NLFT). This is an exciting time to join us and be part of our journey to improve mental health care across North London and deliver excellent services to our local people. We will achieve this through the North London Way, as we: <ul><li>Collaborate at every level by living our values to create the right conditions for us all to work together.</li><li>Develop our new Trust culture, to help make our new Trust a great place to work and to receive great care.</li><li>Empower our teams to lead the planned improvements in our services, by skilling them and giving them the tools to make the changes.</li><li>Focus on delivering excellence at every level to improve our performance and ensure consistently high-quality care across all our services.</li><li>Ensure that research, quality improvement, and technology lead the way and are embedded in our services.</li><li>Take a trauma informed approach to everything we do</li></ul>We proactively welcome diversity in our workforce and pride ourselves on being an inclusive employer. We aim to recruit from our local communities and provide opportunities to all including apprenticeships, veterans, care leavers and more. The North London Way to deliver: Better Mental Health, Better Lives, Better Communities. Our trust website is: <a href="https://www.northlondonmentalhealth.nhs.uk/" target="_blank">https://www.northlondonmentalhealth.nhs.uk/</a> Job overview The post is part of an initiative to improve the quality and culture of care provided, and to enhance the therapeutic offer available, to people who are street homeless in boroughs of Barnet, Enfield and Haringey through: <ul><li>Providing a responsive service that will identify mental and physical health problems. </li><li>Working in collaboration with other services to deliver care and interventions, based on clinical need, at the right time.</li><li>Providing interventions to support people to move off the streets and to facilitate them to sustain a more settled lifestyle.</li><li>Referring patients on to the most appropriate service and to support them until accepted.</li><li> Ensuring that all service users are registered with a GP.</li><li>Undertaking health assessments, administering medication and treatments, and performing diagnostic tests.</li><li>Providing and evaluating a range of health interventions to ensure that patients health and social care needs are met.</li><li>Delivering a high standard of patient care, using advanced autonomous clinical skills, and a broad and in- depth theoretical knowledge base.</li><li>Assessing, diagnosing and treating patients conditions, initiating direct referrals as appropriate.</li><li> As a vital part of our MDT team, you will be supporting and caring for a diverse patient group.</li></ul>Key elements of our work will be: <ul><li>Early detection, support and management of long-term conditions</li><li>Annual health checks/screening programmes</li><li>Health promotion</li><li>Healthy lifestyles</li><li>Physical activities / social prescribing</li></ul>Main duties of the job <ol><li>Provide high quality care to patients with both physical and mental health difficulties</li><li>Independently manage a caseload of patients who may have long term or complex multiple physical health needs</li><li>Support the delivery of physical healthcare training in collaboration with the head of physical health team</li><li>Take charge on a regular basis and assist in the supervision and/or development of junior staff, nurses, support workers and students, as well as support the development of evidence-based practice.</li><li>Work collaboratively across disciplines, and partners to enhance the impact and sustainability of the health and wellbeing</li></ol><ul><li>See attached document for further details</li></ul>Working for our organisation Why choose to join the North London NHS Foundation Trust? We believe that by working together, our Trust can achieve more for the residents of North Central London and our patients than we can by working apart. Our Five-Year Strategy: 1. We will provide consistently high-quality care closer to home. 2. With our partners in North London and each borough we will ensure equity of outcome for all 3. We will offer great places to work, providing staff with supportive environment to deliver outstanding care. 4. We will be more effective as an organisation by pioneering research, quality improvement and technology. Why NLFT? • Transforming and creating a positive environment for our service users, staff and visitors. <ul><li>We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. </li><li>We promote flexible working and support staff with a range of health and wellbeing initiatives.</li><li>NHS Discounts, generous annual leave allowance and NHS pension scheme </li><li>We have excellent internal staff network support groups. </li></ul>Detailed job description and main responsibilities Qualifications Essential <ul><li>RGN qualification</li><li>Current NMC registration</li></ul>Desirable <ul><li>Prescribing qualification</li></ul>Experience <ul><li>Minimum of 12 months practice experience at Band 6</li><li>Professional development</li><li>Audit</li></ul>Please kindly refer to the entire job description and person specification by clicking on the JD/PS attachment in the advert. Person specification QUALIFICATIONS Essential criteria <ul><li>Degree or equivalent in health studies (BSc)</li><li>Relevant post registration experience, for minimum 12 months</li><li>Registered Nurse- RGN</li></ul>Desirable criteria <ul><li>Evidence of ongoing professional development</li><li>Post graduate qualification in health promotion.</li></ul>EXPERIENCE Essential criteria <ul><li>Experience of working in a multi-disciplinary team with service users with complex care plans</li><li>Experience of working with carers, families and service users in ward based/community settings.</li><li>Experience in delivery within Homeless health/ sexual health clinics, A&amp;E, service Experience of providing clinical supervision. Extensive experience working within secure / forensic care</li><li>A minimum of 12 months experience in Band 6 nursing role in acute or general physical health settings</li></ul>Desirable criteria <ul><li>Experience working within MH/Nurse prescriber</li></ul>KNOWLEDGE &amp; SKILLS Essential criteria <ul><li>Clinical skills</li><li>Excellent communication skills and extensive experience of delivery therapeutic groups/sessions</li><li>Ability to work on autonomously and meet clinical and managerial deadlines</li></ul>PERSONAL ATTRIBUTES Essential criteria <ul><li>Flexible and adaptable Ability to motivate and engage service users and colleagues</li></ul>OTHER Essential criteria <ul><li>Ongoing post-qualification development.</li></ul>Skills and Abilities Essential criteria <ul><li>Knowledge of change management and how to apply.</li><li>Demonstrated capability to act upon incomplete information, using experience to make inferences and decision making</li><li>Experience in clinical audit / effectiveness / service evaluation</li><li>Ability to work on autonomously and meet clinical and managerial deadlines</li></ul>Desirable criteria <ul><li>Clinical and managerial leadership skills</li></ul>References will be required to cover your last 3 years of employment/training. One has to be from your current or most recent employer and the others from your previous employer. The references should be from persons with management responsibility or HR. If you have been unemployed for a period of four years or more, please give the details of your last employer and one character referee of your choice (not members of your family). If more applicable, references will be requested from your teacher or head of faculty. Please ensure you provide full contact details. Vacancies that are advertised as Fixed Term Contracts will also be available as secondment opportunities for substantive internal staff. Please be aware that your documents eg. Passport/NI Card, will be electronically scanned using Home Office accredited Verification System. Due to the high number of applications that are received for some posts, we will close vacancies before the stated closing date once the first 50 applications are received. Therefore, please apply as soon as possible. All non-medical posts with the Trust are subject to a probationary period of six months, during which time you will be required to demonstrate to the Trust's satisfaction, your suitability for the position in which you will be employed. Should you not hear from us within three working weeks of the closing date for this post, then regretfully in this instance, you have not been shortlisted. By applying for this role, you accept in the event you are successful that your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which is aimed at improving efficiencies within the NHS both to make costs savings for NHS organisations but also to save you time when your employment transfers. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job description and person specification (PDF, 520.3KB) </li> <li> Functional Requirement (PDF, 261.8KB) </li> <li> A comprehensive guide for candidates (PDF, 875.7KB) </li> </ul>

Housing Assistant Barnet and North-East London Permanent, full time (37.5 hpw) Pay £13.85 per hour, (Salary £27,082 per annum) plus great benefits including Health cash plan! Home, a place where you belong This is a great job opportunity to join Home Groups awesome housing team in Barnet and North-East London. You'll be the face-to-face customer support to our communities. If you like variety, meeting and supporting customers, and want to develop a career in housing, then this is the perfect job for you! Typical day <ul><li>Getting to know our communities through visibility on the estates engaging with customers.</li><li>Supporting our housing managers to look after their patches, improving our local neighbourhoods.</li><li>You'll support with tasks such as managing our voids processes which includes liaising with local authorities, estate inspections, engaging and meeting with contractors on site.</li><li>You'll carry out and record the routine safety and compliance checks in our buildings and communities.</li><li>You'll also manage the admin updating records, ordering, and arranging payment for works to be done.</li></ul>You'll go home every day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK! You bring <ul><li>An appreciation that this is a role where you'll spend much of your time lone working in our local estates.</li><li>A self starter attitude, you're proactive and well organised, able to work on your initiative.</li><li>A real passion for delivering excellent customer service and a genuine desire to help your customers.</li><li>Confidence working collaboratively with colleagues in other parts of the business and external partners</li><li>An understanding of housing management, housing law and universal credit would be ideal, but they're not deal breakers!</li><li>The ability to use technology to navigate our systems and update customer records</li></ul>We cannot offer sponsorship for this role. What's in it for you? <ul><li>34 days leave, pro-rated (including bank holidays and a "me day")</li><li>Paid time off for volunteering</li><li>Matching Pension contributions (up to 7%, with life assurance of 3x Basic Salary)</li><li>Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies</li><li>Career path with development and an excellent training package</li><li>Excellent benefits and rewards including supermarket discounts and travel expenses</li></ul>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join Jackie's team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul><li>To get from A to B, you'll need a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>This is a hybrid role and in an average week, you'll spend 4 days working from our communities in Barnet and North London. We have offices in Rayners Lane Harrow and Douglas Bader Park, Hendon and Liverpool Street for you to work from.</li><li>Although you'll spend time in our neighbourhoods, we do get together regularly, we spend 1 day in the office at Liverpool Street, London and 4 days working from home, other offices or in the community.</li><li>We mainly work Monday to Friday and work occasional evenings to meet with customers. The great news is that you'll be able to shape your own diary.</li><li>You'll need a Standard DBS check done, we pay for it.</li></ul>A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! Find out more Click APPLY NOW to see our Community Housing Assistant job description , find out about us and for help to apply . S ometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> London and South East Rented Portfolio 2

Housing Assistant

Job Description Following the company's restructuring and transition to a more sustainable 64-restaurant estate post pre-pack administration, the Estates function is focused on consolidating and optimising property management across the portfolio. The Estates Coordinator will play a key supporting role to the Head of Estates, particularly in managing and coordinating the extensive documentation required for lease assignments, licence transfers, and property-related legal processes. The role will ensure that all property records, legal documentation, and landlord correspondence are accurate, up to date, and compliant with business and regulatory standards. This role requires a highly organised, detail-oriented individual who thrives in a fast-paced, changing environment and can manage multiple priorities with professionalism and precision. Responsibilities Lease Administration <ul><li>Support the Head of Estates with the preparation, review, and completion of all documentation relating to lease assignments, renewals, and surrenders.</li><li>Maintain an accurate and comprehensive database of all lease documentation and key dates (renewals, expiries, rent reviews).</li><li>Assist in collating information for new site acquisitions, disposals, or relocations.</li></ul>Documentation &amp; Compliance <ul><li>Manage document control for all estates-related contracts, correspondence, and legal documents.</li><li>Ensure all property files (both digital and physical) are consistently maintained and meet audit and compliance standards.</li><li>Track and file key legal documents (licences, deeds, rent deposit agreements, insurance certificates, etc.).</li></ul>Financial &amp; Reporting Support <ul><li>Assist with the preparation of reports and trackers for lease costs, service charges, and rates payments.</li><li>Work with the Finance team to verify landlord invoices and ensure timely approval and payment.</li><li>Support the Head of Estates in forecasting and budget tracking for property-related expenditure.</li></ul>Stakeholder Coordination <ul><li>Act as a central point of contact between internal stakeholders (Finance, Legal, Operations) and external partners (landlords, managing agents, solicitors).</li><li>Manage general estates-related correspondence and queries promptly and professionally.</li><li>Support internal communications regarding estate changes, closures, or new site updates.</li></ul>People &amp; Culture <ul><li>Champion the company's collaborative and pragmatic culture during this period of transformation.</li><li>Contribute to a supportive, agile, and solutions-focused Estates team, with a proactive approach to problem-solving and process improvement.</li></ul>Qualifications About You <ul><li>Experience in property or estates administration, preferably within a multi-site hospitality or retail environment.</li><li>Strong understanding of lease documentation and property legal processes.</li><li>Exceptional attention to detail and organisational skills.</li><li>Ability to manage multiple workstreams and deadlines simultaneously.</li><li>Excellent written and verbal communication skills.</li><li>Proficient in Microsoft Office (particularly Excel and Word); experience with property management software advantageous.</li><li>Collaborative team player with a flexible, can-do attitude.</li></ul>Package <ul><li>Salary: Circa £45,000 per annum pro rata to 3 days per week </li><li>This is a fixed term contract for a 6-month period 3 days per week</li><li>Private medical insurance &amp; Income Protection</li><li>Pension contributions &amp; salary sacrifice scheme</li><li>Opportunity to play a key role in rebuilding and shaping the future estate of Pizza Hut Restaurants UK</li></ul>

Summary of Job Role: As a senior consultant, you will bring substantial experience in your specialist field and a consultancy role. You will have a sound knowledge of the public sector and current policy and political issues affecting it. You will be able to evidence previous experience in project management on at least three major projects, preferably in the public sector and using nationally accredited methodologies. Requirements The below descriptor captures the generic responsibilities of Senior Consultant at Inner Circle Consulting. It is acknowledged that the delivery of some aspects of this descriptor may vary slightly, based on the business requirements and/or project team structure and context. • Core consulting activities: problem analytics, research, options appraisal &amp; solution development, risk management, influencing • Leading multidisciplinary project teams of colleagues and partners on complex projects and programme • Engaging with clients and multiple stakeholders at a senior level • Delivering a portfolio of programmes and projects on time, to budget and to the required quality standards • Creating and maintaining strong and productive relationships with clients, colleagues and partners • Helping to maintain and continually enhance the Inner Circle quality standards and lead internal R&amp;D projects • Participating in businesses networking events and client entertainment to further enhance the reputation and attractiveness of the organisation • Mentoring more junior colleagues and contributing to their professional and personal development. Personal characteristics Individuals that thrive in Inner Circle typically have the following characteristics: • Natural curiosity • Have an intolerance of inertia • A strong work ethic and organisation skills • The ability to lead and form part of a team • Enjoy deploying their skills and expertise to issues outside their sphere of experience • The desire to be the best at what they do • Clear communication of complex issues in written and oral form • The ability to notice, interpret and anticipate concerns and feelings and to behave appropriately • Treat clients' problems as though they are their own • Good critical thinkers • Focused on beneficial outcomes • Are self-starters; can identify what needs to be done and get on with it • Understanding of one or more of the subject matter disciplines we work with: regeneration, property development, public policy, housing, education

Senior Consultant (Housing Strategy)

Audit Manager, Social Housing Audit Manager, Social Housing We are looking for an ambitious Audit Manager with a passion for the social purpose sector to join our award-winning team and develop a specialism in Social Housing. You will be joining the leading firm of auditors to the charitable sector committed to delivering a quality service to a high-profile portfolio of clients. This role has the option to be based within our London, Midlands or Manchester office working with our national team with flexible or part time working arrangements also a possibility. The role will involve working with a variety of social purpose organisations including charities, and social housing providers together with other not for profit organisations from start-ups to well established, prestigious clients within the sector (including INGOs, grant makers, schools, academies, membership organisations, professional bodies and social housing providers), many of whom are top 100 charities or household names. The role has the flexibility to develop own portfolio in areas of interest alongside social housing. This is a great opportunity for anyone that is looking to make a difference in the social purpose space and help our clients to deliver the greatest impact through good governance and financial management. You will be working alongside experienced partners in a dynamic and growing team, within a supportive and approachable environment. Your role will be challenging and varied and you will be encouraged to take on responsibilities and offered excellent opportunities to quickly develop and progress further within the firm. Crowe are a leading provider of services to the Social Housing sector and has been an area of investment for the firm. We work closely with many umbrella bodies and act as Technical Advisor to the Housing SORP working party. Responsibilities: Responsible for co-ordinating their team, and for managing projects and multiple assignments in a timely and effective manner. <ul> <li>Managing a portfolio of external audit clients to deliver a year-round service including building and maintaining strong working relationships with clients and colleagues.</li> <li>Managing a number of audit teams and ensuring planned work is completed within the agreed budget and timescales from planning through to completion</li> <li>Act as a principal contact for your clients through the year delivering a proactive service.</li> <li>Be able to work to tight deadlines taking responsibility for your work and multi-tasking in an organised manner. You must time plan your own work and client appointments.</li> <li>Preparation and presentation of reports to senior management and Audit Committees/Boards.</li> <li>Direct, coach and mentor audit teams to assist them in the delivery of engagements.</li> <li>Be proactive in Business Development activities and developing, maintaining and monitoring your own network.</li> <li>Involvement in proposals and presentations for new work.</li> <li>Potential for involvement in the provision of wider assurance services to clients.</li> <li>Participate in team and firm wide activities and training opportunities. </li> </ul>Technical skills, experience &amp; knowledge: <ul> <li>Qualified ACA, ICAS or ACCA or equivalent.</li> <li>A good working knowledge of Excel and Word.</li> <li>Strong technical knowledge of auditing and accounting standards.</li> <li>Strong people management skills enabling you to support, coach and mentor more junior colleagues.</li> </ul>Desirable: <ul> <li>Knowledge and experience of audits in the non-profit sector.</li> </ul>About Crowe Crowe is a leading national audit, tax, advisory and consulting firm with global reach and local expertise. We are an independent member of Crowe Global, one of the top 10 accounting networks in the world, with access to more than 40,000 people in over 140+ countries and across more than 800+ offices globally. Our vision is to be recognised as essential to the future success of our clients by helping them to answer tomorrow's questions and make smart decisions that have lasting value through the highest quality audit, tax, advisory and consulting services. Crowe is where talented people can realise their potential, are successful and enjoy what they do by making a positive difference to our clients, communities and each other. At Crowe, our aim is to create a community where regardless of gender, identity, sexuality, race, ethnicity, education or background, everyone is valued, can flourish and achieve their full potential. Why choose Crowe? At Crowe we understand that it is often the culture and values of a firm that are most important when looking for a new workplace. Whether you're working in statutory audit, corporate tax or you're a marketing or HR specialist, we place our people at the centre of everything that we do; promoting a collaborative, inclusive and friendly culture while remaining passionate about supporting and developing our people as they build their careers. We listen to our people and adapt to their changing needs alongside the needs of our growing business. We invest in our people to help them be the best they can be. We value new ideas and innovation, and welcome people who are committed to making a difference by delivering excellent services to our people, clients and communities. At Crowe, you will find the specialist knowledge, the resources and the commitment to help you build a satisfying and rewarding career, with continued learning and development, highly competitive salaries and flexible benefits. We want to create the best environment for our people to grow and thrive and recognise the importance of offering a flexible approach to our working environment, which we would be happy to discuss with you further. Crowe is committed to equal opportunity and diversity in recruitment and employment. We value the differences that a diverse workforce brings to our organisation, driving effectiveness in our teams and providing our clients with a quality service. Entry and progression within the firm is determined solely by the application of objective criteria, personal performance and merit which is supported by a clearly defined career pathway.. #LI-ER1

Audit Manager, Social Housing

Welcome to the video first world From your everyday PowerPoint presentations to Hollywood movies, AI will transform the way we create and consume content. Today, people want to watch and listen, not read - both at home and at work. If you're reading this and nodding, check out our brand video. Despite the clear preference for video, communication and knowledge sharing in the business environment are still dominated by text, largely because high-quality video production remains complex and challenging to scale-until now.... Meet Synthesia We're on a mission to make video easy for everyone. Born in an AI lab, our AI video communications platform simplifies the entire video production process, making it easy for everyone, regardless of skill level, to create, collaborate, and share high-quality videos. Whether it's for delivering essential training to employees and customers or marketing products and services, Synthesia enables large organizations to communicate and share knowledge through video quickly and efficiently. We're trusted by leading brands such as Heineken, Zoom, Xerox, McDonald's and more. Read stories from happy customers and what 1,200+ people say on G2. In 2023, we were one of 7 European companies to reach unicorn status. In February 2024, G2 named us as the fastest growing company in the world. In 2025 we announced our series D funding. In total we've raised over $330M in funding from top-tier investors, including NEA, Atlassian Ventures, WiL, PSP Growth, and existing investors such as Accel, Nvidia, Kleiner Perkins, GV and top founders and operators including Stripe, Datadog, Miro, Webflow, and Facebook. About the role... → This is not a social media role. As Synthesia's Community Manager, You'll architect and run Synthesia's customer community to help customers help each other. You'll operate our community OS on Circle.so, produce short Synthesia-made videos, and turn feedback into shipped improvements. Clear programs. Real outcomes. What you'll be doing... <ul><li>1 - Operate the community OS: Run the rhythm: weekly prompts, 1-2 events/week (webinars/AMAs/roundtables), monthly challenges, and release updates. Be the steady facilitator community members rely on.</li><li>2 - Build a Champion program: Identify and activate power users. Enable member-led sessions, answers, and how-tos; recognise contributions and grow a durable leader pipeline.</li><li>3 - Create learning content (in Synthesia): Ship 2 micro-videos/month (tips, use cases, spotlights) plus crisp recaps and member stories. Keep an editorial calendar aligned to learning goals and releases (with Academy/Product).</li><li>4 - Instrument metrics &amp; prove ROI: Track activation, time-to-first-contribution, contributor ratio, event repeat/retention, champion pipeline health. Partner with CS Ops/RevOps to link community activity to adoption, retention, and expansion.</li><li>5 - Partner across Synthesia: Work with Customer Success, Product, Academy, Support, Marketing to amplify stories, deflect support where appropriate, and channel insights into roadmaps and content.</li></ul>Who You Are... <ul><li> A hands-on builder. You design programs, not just posts. You automate what repeats and scale through members.</li><li> Customer-obsessed. You speak "L&amp;D" and turn product workflows into bite-size, practical guidance.</li><li> Iterative &amp; resilient. You test, learn, and ship (ideally fast)</li><li> A confident facilitator. Comfortable on camera and live with customers, interviews, and AMAs.</li><li> Data-literate. You define KPIs, build scrappy dashboards, and adjust based on evidence.</li></ul>Must-Haves... <ul><li>3-5 years in community, customer education, or enablement at B2B SaaS/tech with owned programs and measurable outcomes.</li><li>Content skills: script and produce short video explainers (ideally in Synthesia or similar) and write concise recaps/spotlights.</li><li>Program/ops mindset: onboarding flows, leader programs, calendars, dashboards, plus smart automation.</li><li>L&amp;D fluency &amp; facilitation: adult learning basics; engaging live delivery.</li><li>Data-driven: KPI definition, instrumenting, reporting.</li></ul>Bonus Points... <ul><li>Tools: Synthesia / Circle.so / Slack / Planhat / Salesforce / Hubspot/Canva / Figma.</li><li>Background in video/AI, learning content, or customer advocacy.</li></ul>PS: If you're a community builder who loves making short videos and enabling others to shine, we want to hear from you, even if you don't tick every box. PPS: Again, if you don't meet every criteria but have the building blocks or passion to develop in these areas we still want to hear from you! At Synthesia we expect everyone to <ul><li>Put the Customer First</li><li>Own it &amp; Go Direct</li><li>Be Fast &amp; Experimental</li><li>Make the Journey Fun</li></ul>You can read more about this in our public Notion page. Benefits: In addition to being a part of a great team, working in a fun and innovative environment, we offer... <ul><li>A hybrid setting where you can work from our London office in Regents place.</li><li>A competitive salary + stock options in our fast-growing Series D start-up.</li><li>Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay</li><li>25 days of annual leave + public holidays in the country where you are based.</li><li>Cycle to work scheme (London).</li><li>Regular socials.</li><li>Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental &amp; vision, cashback and gym discounts. (UK)</li><li>A generous referral scheme.</li><li>Pension contribution/salary sacrifice.</li><li>Work from home set up.</li><li>A huge opportunity for career growth as you'll help shape a market-defining product.</li></ul>

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. What We Offer <ul> <li>Competitive annual salary</li> <li>Company van and fuel card for work purposes</li> <li>25 days' annual leave + bank holidays</li> <li>Up to £2,000 colleague referral fee</li> <li>Long-service awards at key milestones</li> <li>Perkbox - discounts on coffee, cinema, travel and wellbeing</li> <li>1 paid volunteer day each year</li> <li>Ongoing training, support and progression, Axis promotes from within</li></ul>The Role We're looking for a proactive and empathetic Resident Liaison Officer (RLO) to be the key link between residents, our site teams, and the client. You'll play a vital role in delivering a positive resident experience, building trust, resolving queries quickly, and ensuring clear communication before, during, and after works. You'll help residents feel respected, listened to and informed, making sure every project runs smoothly from start to finish. What You'll Do <ul> <li>Serve as the main point of contact for residents throughout major repairs and disrepair projects.</li> <li>Communicate clearly about the scope, schedule, and progress of works, managing expectations and resolving issues promptly.</li> <li>Conduct resident introductions, property surveys, and pre-start visits to assess specific access or support needs.</li> <li>Coordinate access arrangements with delivery teams, ensuring works can proceed safely and efficiently.</li> <li>Manage temporary accommodation and decant arrangements where necessary.</li> <li>Record resident communications, feedback, and project milestones accurately using the Axis systems.</li> <li>Liaise closely with project managers, supervisors, planners, and client representatives to ensure seamless service delivery.</li> <li>Monitor satisfaction levels and identify opportunities for service improvement.</li> <li>Promote a culture of respect, professionalism, and sensitivity in all resident interactions.</li> <li>Ensure Health &amp; Safety and safeguarding procedures are always followed.</li></ul>About You You're a confident communicator and natural people person who can build trust quickly and stay calm under pressure. You take pride in resolving issues and making residents feel heard and respected, even in challenging situations. Requirements <ul> <li>Previous experience in customer service, resident liaison, housing management, or community engagement.</li> <li>Experience supporting major works, disrepair, or refurbishment projects (not day-to-day responsive repairs) - Preferred.</li> <li>Excellent communication and interpersonal skills, able to handle sensitive conversations with empathy.</li> <li>Strong organisational and problem-solving abilities.</li> <li>IT literate (Microsoft Office, CRM or job management systems).</li> <li>Understanding of social housing, repairs or planned maintenance (desirable).</li> <li>Full UK driving licence (Travelling to sites within London)</li> <li>Enhanced DBS required.</li></ul>Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now: If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.

59 Jobs in Grays, UK