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Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant West Kent team. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs to join our team. Location: West Kent Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.26 - £32,002.35 Dependent on experience (based on full time hours, pro rata for part time hours) * Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritising skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years. allocated pro rata</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, gym mbership, cycling equiptment, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Rehannah Houghton-Judge | <a href="mailto:R.HoughtonJudge@cgl.org.uk" target="_blank">R.HoughtonJudge@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Cambridge Full Time Hours: 37.5 per week Full Time Salary Range: £27,861.6 - £32,002.35 (based on full time hours, pro rata for part time) *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Rakesh Singh | <a href="mailto:rakesh.singh@cgl.org.uk" target="_blank">rakesh.singh@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The Vacancy <ul> <li>Annual salary of £28,506 (FTE)</li> <li>Permanent role</li> <li>Full-time (37 hours, Mon - Sun on a rota basis), part-time and flexible working patterns available</li> <li>Based in Oldham </li> <li>There are 2 positions available for this role</li></ul>Please Note: We are not using recruitment agencies for this position. All applicants should apply directly through the Regenda Website. Any applications submitted through agencies will not be considered. Proposed Interview Date: W/C 30th June 2025 The role As the Housing Support Worker, you will provide support to service users at our projects. You will need to be able to work sympathetically with service users who have been homeless and have complex needs. You will work to empower service users, actively engaging them with the community and helping them to support each other, to develop resilience, to live independently and to be an asset to the community. You will be required to work on a rota basis. The right fit <ul> <li>We're looking for someone with a minimum of 2 years experience working with individuals with multiple and complex needs.</li> <li>You'll have an understanding of the barriers faced by those affected by homelessness.</li> <li>Experience of delivering support that empowers change.</li> <li>Excellent communication skills both written and verbal.</li> <li>You have the ability to consult, identify and facilitate key activities to promote wellbeing.</li> <li>You must be able to build and maintain partner relationships with external agencies.</li> <li>You can deliver effective support based on each individuals needs.</li> <li>You must have a positive 'can do' attitude as part of a team.</li></ul>Who we are Petrus provides support services for people facing homelessness or in housing need. We are a charitable organisation and deliver both drop in and residential services in Rochdale and Oldham. We believe people should have access to safe, secure, quality housing. We help people to develop skills, independence and make positive choices. We believe collaboration with other agencies and organisations is key to creating a world where everyone has a safe place to live. Petrus is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. Next steps If you like what you've read so far and think you've got what it takes to join our team, then apply now with a copy of your CV and a short covering letter detailing why you think you would be a good fit the role. Our Talent Acquisition team will review your application and will be in touch shortly. What we offer Petrus really is a great place to work - and you don't have to just take our word for it! We're an accredited Best Companies Top 100 employer and have achieved Investors in People Gold status. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people's lives. We also offer a fantastic reward and benefits package which includes: <ul> <li>A range of flexible working options.</li> <li>25 days paid annual leave each year (rising to 27 days after three years) in addition to 8 bank holidays.</li> <li>6 additional days for volunteering.</li> <li>5% Employers Contribution to the Pension Scheme.</li> <li>£250 annual 'Live and Learn' allowance to spend on learning any new skill.</li> <li>Enhanced maternity, paternity and adoption pay schemes.</li> <li>Employee Assistance Programme and health and wellbeing initiatives</li> <li>A wide variety of exciting learning and development opportunities.</li> <li>Interest free loans to assist with the purchase of computer equipment and travel season tickets.</li> <li>Monthly staff lottery scheme.</li></ul>"We regenerate places and create opportunities for people" We welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from disabled and minority ethnic candidates as they are currently under-represented within our organisation. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, we'd encourage you to submit your application as early as possible. INDHP The Company Petrus provides residential and day support services to people who are homeless or in housing need. It offers a safe environment where people can develop their skills and independence to empower change. People often find it difficult to know where to go and who to ask for help, and we try and make this as easy as possible. We engage with individuals and start to build a relationship with them, which is key to building trust and facilitating positive choices. We encourage individuals to access appropriate support and can refer them into housing. Gallery Previous Next

Housing Support Worker

Would you like to join us on a mission to tackle the housing crisis in the East of England? We're Flagship Homes, a social housing provider with a big heart and a real passion for Equality, Diversity, and Inclusion. Not only will you be part of something truly meaningful, but you'll also enjoy fair pay and some pretty great perks. We're all about our people and our customers. We live and breathe our values - Great People Doing Great Things, Relentlessly Improving Performance, Spending Money Wisely, and delivering top-notch customer service. We are pleased to share an opportunity for someone to us as a Tenant Engagement Officer. This is a permanent job, working 37 hours per week, Monday to Friday. This role is working from our King Street office, in Norwich. The role comes with Agile Working. As a Tenant Engagement Officer, you will work with our tenants who are having retrofit works done at their homes, in accordance with PAS2035. You'll support with communication and tenant engagement through the retrofit journey - pre and post install of energy efficiency measures, onboarding tenants and providing a positive tenant journey through Retrofit Projects. Whilst liaising with contractors and installers to ensure the tenant is kept updated, being a point of contact for tenants throughout the Retrofit journey. Also ensuring our vulnerable tenants receive the required support and by delivering outstanding customer service to our tenants. Visiting tenants in their homes to provide support where necessary, including the PAS/Retrofit Process, measures, installation and Energy Efficiency advice. Attending site mid installation to provide tenant updates and to understand tenants needs to improve installations. Applications are welcomed for the role of Tenant Engagement Officer from those who are empathetic, approachable and organised. You will need to be able to listen and tailor your approach to the needs of each tenant. With the ability to problem solve and communicate effectively by telephone, in writing by email and in person. You'll need to have existing knowledge about Energy Efficiency, PAS 2035 and energy efficiency measures such as insulation, renewables technologies and heating systems. Educated to GCSE standards or equivalent, you'll also need a Full Valid Driving Licence. A Level 3 Domestic Energy Assessor qualification is desired but not essential. In return for your hard work, we offer a competitive salary of £29,800.00 per annum and a benefits package that includes: <ul> <li>25 days annual leave (increasing to 28 days with length of service), with the ability to buy and sell leave.</li> <li>Access to the Flagship Rewards Scheme offering savings on groceries and VIP rewards.</li> <li>Death in Service Benefit.</li> <li>Company Sick Pay.</li> <li>An agile working environment to achieve a healthy work/life balance.</li> </ul>and that's not all! We're also proud to offer: <ul> <li>Opportunities for development (including apprenticeships, our Academy, and various training options).</li> <li>Health and well-being programs and initiatives.</li> <li>Empowerment (we give you the tools and systems to make the right decisions for resolving issues).</li> <li>A Leadership Team that inspires, develops, and supports you.</li> </ul>Please see the attached The Tenant Engagement Officer The Part I Play Statement , for responsibilities and requirements details. To apply please click "apply online" below. You will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job; please quote Reference Number 8411 and state that you are applying to be a Tenant Engagement Officer, in your statement. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. If you are successfully shortlisted, you will be contacted within 14 days of the application close date via email. Please make sure to check your email and spam folders regularly for email correspondence. Closing Date: 29.06.2025. Interview Date: Mon 07.07.2025, in King Street, Norwich. Applications may be reviewed, and candidates invited to interview ahead of the close date. We regret that we are only able to contact shortlisted applicants. If you have not heard from us within 14 days of the closing date, your application has been unsuccessful. No Agencies please. Tenant Engagement Officer - Reference Number 8411 Division Central Services Department Asset Management Locations King Street, Norwich Remote status Hybrid Yearly salary £29,800 Employment type Full-time

Tenant Engagement Officer

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Team Leader (Supported Housing) Salary: £27,810 per year Hours: 37.5 hours per week Happy to consider a reduction of hours Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li></ul>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs. The Role: Step into a meaningful role as a Team Leader in our Supported Housing service in the heart of Mendip! Join our incredible Mendip Off The Streets team, where you'll be making a real difference in the lives of individuals with a history of homelessness. This is more than just a job-it's an opportunity to lead change and empower lives. What You'll Be Doing: <ul><li>Working flexibly across multiple supported housing locations in Mendip</li><li>Supporting clients with a wide range of needs and complexities</li><li>Holding your own caseload and delivering high-quality, person-centred support</li><li>Applying a strength-based, trauma-informed approach in everything you do</li><li>Leading and guiding a small, dedicated team to success</li></ul>If you're passionate about people, driven to lead, and ready to create lasting change-we'd love to hear from you! Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Knowledge and understanding of the care and support requirements of people experiencing social exclusion.</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Team Leader (Supported Housing)

Contract Type: Fixed Term Contract Until April 2026 Contract Reason: Secondment Cover Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment Salary: Grade G SCP 23 £33,366 - SCP 28 £37,938 Hours Per Week: 36 hours Base Location: Tameside Housing Advice - 119 -125 Old Street - AUL OL6 7RL Assessment Date: To be arranged The Role The role of Accommodation Officer is based at Tameside Housing Advice which is the homeless prevention service for Tameside, offering advice, information and housing options for people who are homeless or at risk of homelessness. As an Accommodation Officer you will ensure effective access to Temporary accommodation. You will have a busy and varied workload that will involve assessing homelessness applications to ensure any offers of emergency accommodation is suitable for the household, you will be responsible for liaising with accommodation providers to ensure best use of available accommodation. You will be working with the wider team to ensure the reduction of use of B&amp;B accommodation, reduce the length of time households are in emergency accommodation and to help move households on to alternative suitable accommodation in accordance with the council's policies, relevant agreements and legislation. About You You will be a great multitasker and be able to manage and prioritise a busy workload. You will have the ability to analyse, process and retrieve information via computer records and prioritise complex tasks. Have a high level of customer service skills. Be a team player and be able to build strong working partnerships. It would also be an added advantage if you were able to demonstrate knowledge and understanding of the Housing Act 1996: Part 6 &amp; Part 7 and other relevant regulations and legislation About Us Come shape the future of Tameside with us! Message from Julian Jackson, Director of Place at Tameside Council. "Since joining Team Tameside in September 2022, I've been proud to work alongside a hardworking and passionate team that's making a real difference to our borough. "Our Place Directorate is at the heart of shaping Tameside-covering everything from planning and highways to parks, culture, arts, environmental services, and facilities management. Whether it's keeping our streets clean, improving green spaces, or driving forward exciting regeneration projects, our work makes a direct impact on the lives of residents and businesses every day. ''We've already delivered some amazing projects, like Ashton Old Baths, and are currently working on master plans for our town centres in Stalybridge, Hyde, with projects like Ashton Mayoral Development Zone, and Godley Green Green Garden Village also set to create new homes, jobs and commercial spaces. But it's not just about developments- day to day it's about making sure our core services are modern, efficient, and able to support thriving communities and safeguard our heritage buildings and asssets for the future. To do that, we need passionate people to join us. If you want to be part of a team that's driving real change, improving local services, and shaping the future of Tameside, we'd love to have you on board. Come and be part of something great. Let's build the future of Tameside together!'' This position is subject to Basic Disclosure Procedures. Unfortunately, at this time we are not able to offer sponsorship. We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria. Our rewards and benefits package can be viewed here For further information about this role please contact the recruiting manager Fay Buckley on 0161 342 2872 or <a href="mailto:fay.buckley@tameside.gov.uk" target="_blank">fay.buckley@tameside.gov.uk</a>

Accommodation Officer

INTERNAL ONLY VACANCY - THIS VACANCY IS ONLY AVAILABLE TO EMPLOYEES OF THE L&amp;Q GROUP AND ITS SUBSIDIARIES. ANY APPLICATIONS RECEIVED FROM EXTERNAL CANDIDATES WILL NOT BE PROGRESSED Job Title Neighbourhood Housing Lead - East London Contract Type Permanent Hours Full time, 35 hours per week - 09:00 - 17:00 Persona Agile 1-2 days office, additional patch attendance required Patch Location East London - various locations within the boroughs of Barking and Dagenham and Newham - specific patch locations will be confirmed on appointment Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £35,951 - £39,531 (depending on experience) plus £1,300 Essential Car User Allowance (if Criteria Met Closing date for completed applications 20th June 2025 - 23:00 Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply! Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2024-2025 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Neighbourhood Housing Lead East London - 6845

Equans is looking for a Resident Liaison Officer to join our team in Sheffield on a permanent basis. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul> What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul> Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul> Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Rotherham United Kingdom

Resident Liaison Officer

Equans is looking for a Resident Liaison Officer to join our team in Leeds on a permanent basis. This is a full time role. On offer is a competitive salary, company vehicle and benefits package. What will you deliver? <ul> <li> Serve as the primary point of contact for residents, providing clear and timely information about project plans, timelines, and progress </li> <li> Address resident concerns, complaints, or queries promptly and effectively, ensuring that issues are resolved to the satisfaction of both the resident and the company </li> <li> Conduct pre-project surveys and consultations with residents to understand their needs, preferences, and any potential issues, feeding this information back to the project team </li> <li> Prepare and distribute newsletters, letters, and other communication materials to keep residents informed about upcoming works, project milestones, and any potential disruptions. </li> <li> Provide ongoing support to residents throughout the project, including arranging temporary accommodation or other necessary provisions if required by the nature of the works </li> <li> Work closely with project managers, contractors, and other stakeholders to ensure that resident feedback is considered in project planning and execution </li> <li> Conduct post-project satisfaction surveys and follow-ups to assess resident satisfaction and identify areas for improvement </li> </ul> What can we offer you? <ul> <li> 24 days annual leave (+ public holidays) </li> <li> Life Cover equivalent to 1.5 ti mes annual salary </li> <li> Employee discount shopping schemes on major brands and retailers </li> <li> Gym membership discounts </li> <li> Cycle to work scheme </li> <li> Holiday purchase scheme </li> <li> 2 corporate social responsibility days per year </li> <li> Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes </li> <li> Attractive Employee Referral Rewards Scheme </li> <li> Access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network </li> <li> 24/7 Employee Assistance Program and access to mental wellbeing app </li> </ul> Who are we looking for? <ul> <li> Previous experience in a customer-facing role, ideally within construction, housing, or a related field </li> <li> Excellent verbal and written communication skills, with the ability to interact effectively with residents from diverse backgrounds </li> <li> Strong problem-solving abilities and the capacity to manage and resolve conflicts or complaints in a professional manner </li> <li> Empathetic and Approachable: Able to build rapport and trust with residents, showing understanding and sensitivity to their concerns </li> <li> Experience working within social housing, local government, or a similar environment where resident or customer interaction is a key component of the role </li> </ul> Who are we? Equans is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros. In the UK &amp; Ireland, Equans is a provider of technical, FM, regeneration and energy services - with specialist capabilities in smart buildings, green mobility, district &amp; embedded energy and decentralised renewables. Equans' 13,500 UK &amp; Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital &amp; industrial transitions that are redesigning the way we move, work and live. Equans is a Bouygues group company. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. EQNENG At Equans we're committed to delivering a culture where everyone's voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you'll find a welcoming and open workplace where you're supported and encouraged to be your true self at work. You'll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network. For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements. The Equans Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to Equans Managers. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Sheffield United Kingdom

Salary: £33,366 - £37,035 per annum Grade: I Contract: Permanent Hours: Full Time contract, Monday - Friday, 37 hours per week. In addition would be expected to be part of an out of hours standby rota to respond to homelessness emergencies within the locality area (additional financial incentives for participation). Location: Scarborough area, although may be asked to work in other locations in North Yorkshire from time to time. You are expected to hold a valid UK drivers' licence and have access to your own vehicle that can be used for work purposes. Your chance to be at the forefront of homelessness prevention within an ambitious team working towards the start of a new five year Homeless and Rough Sleeping strategy for the Council. About the Council and the Service Are you driven by a passion for making a real difference in people's lives? North Yorkshire Council is offering an exciting opportunity to join our Housing Needs Service as a Housing Options Officer . In this pivotal role, you'll be at the forefront of preventing homelessness, providing expert advice, and guiding individuals and families through challenging housing situations to secure stable, long-term solutions. You'll play a crucial part in transforming lives, supporting vulnerable households during difficult times, and collaborating with partners to ensure the best outcomes. If you're looking for a rewarding career where your skills and compassion can create lasting change, we'd love for you to bring your talents to North Yorkshire Council. This is an exciting opportunity to work within our Housing Options team at North Yorkshire Council. The team is part of the Housing Needs Service, which will lead on delivering the Council's Homeless and Rough Sleeping strategy and in delivering the Council's bold ambitions around homeless prevention. The role This role will provide an opportunity to be at the forefront of delivering homeless prevention and will play a key role within the team. You will provide a full housing options advice and homeless service to those clients who are in housing need, fulfilling the Council's statutory duties, powers and functions under the relevant homeless legislation. You will play a key role in supporting the objectives of the Council's Homelessness Strategy and prevent homelessness wherever possible and assist households to achieve sustainable housing solutions. Where required, you will participate in an out of hours standby rota to respond to homelessness emergencies within the locality area, including incidents in temporary accommodation. You will have knowledge or understanding of current housing issues and solutions in respect of homeless people and experience of assessing need and offering housing advice to the public to achieve effective solutions to housing problems as well as an awareness and knowledge and commitment to equality and diversity and Health and Safety legislation and of safeguarding responsibilities. You will have a track record of dealing with the public in a customer service/advisory capacity . Also the ability to plan, allocate and evaluate workloads, determining work methods to achieve objectives and to seek, evaluate and organise information to aid decision making. You will be able to have difficult conversations and have professional curiosity in your ability to assess customer's circumstances and be able to exchange information to solve problems and make decisions through leading and contributing to meetings and group discussions to solve problems and make decisions. Who We're Looking For: To be successful in this role: Essential • You will bring a passion for delivering high quality services to our customers, often those in the most need, which will meet the needs of our vulnerable communities. • Excellent communication and negotiation skills are a must: The ability to exchange information effectively with colleagues, customers, and external agencies to solve problems and make decisions. The role also requires the ability to work on your own initiative and as part of a team. • IT Skills: Proficiency in using IT systems to manage case files. • Customer Service Skills: Experience in providing housing advice, assessing needs, and offering solutions in a client-focused manner. This is a very challenging role that requires someone who is resilient, has empathy and patience to deal with clients in difficult situations. Desirable • Knowledge &amp; Experience: Understanding of current housing issues, homelessness legislation, landlord-tenant law, and safeguarding responsibilities. Working for us When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position. • Holiday entitlement: starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays. • Pension: save for your retirement with our generous local government pension scheme. • Fitness &amp; Rewards: Fitness discounts with various gyms across the county. Stay on top of your game and save £££. Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK's favourite high-street and online retailers. If you would like to learn more about this role and for an informal conversation please contact Chris Brown, Housing Options Manager (Scarborough) via <a href="mailto:chris.brown@northyorks.gov.uk" target="_blank">chris.brown@northyorks.gov.uk</a> or on (01723) 232519 or Sue Thurling, Housing Options and Support Team Leader (Scarborough) via <a href="mailto:sue.thurling@northyorks.gov.uk" target="_blank">sue.thurling@northyorks.gov.uk</a> or on (01723 232420. Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload by midnight on Friday 27 June 2025. Key Documents Job Description Total Rewards Brochure Key Dates: Closing Date: Friday 27 June 2025. Interview Date: Week commencing 7 July 2025. NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. Apply now

Housing Options Officer

Fixed Term Contract - 20 months, with potential to be extended 36 hours per week Job Description - Resident Liaison Officer Raven is here to make a difference, working as a team to build homes and change lives. We're also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it's not just what we do, it's how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another. Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven. <ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>Want to be part of our community? We're currently recruiting for a Resident Liaison Officer to join our Development team. What you'll achieve in the role: The overall purpose of this role is to engage with and consult our residents on the development and implementation of our ambitious plans to improve and regenerate one of our largest neighbourhoods. Key responsibilities include: <ul><li>Ensuring the widest range of estate residents and stakeholders are engaged with and consulted on the regeneration plans; including (but not limited to) defining and building support for the proposals, planning process, construction/delivery works</li><li>Building strong and positive working relationships with residents, key stakeholders such as local authorities, and internal Raven teams</li><li>Being the first point of contact for community enquiries; including queries related to decant and rehousing</li><li>Leading on the development and delivery of community engagement and consultation strategies to support the regeneration masterplan</li></ul>What you'll bring to Raven: For this role, we are looking for someone with the following: <ul><li>Strong understanding of partnership working and social value delivery</li><li>Exceptional communication and presentation skills with the ability to adapt the messaging for varying target audiences</li><li>Knowledge of decant and rehousing principles and challenges</li><li>Proven experience in community engagement, consultation and stakeholder manager</li><li>Experience in event planning and managing an activity budget associated with resident involvement activities</li></ul>Please review the job description for full criteria details. You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better. DBS clearance will be required for this role. Vacancy Close Date: 2nd July 2025 What Raven will offer in return: To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference. Our reward package includes: <ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. We will consider applications for part-time working and job sharing; please include this information in your application. All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know at <a href="mailto:recruitment@ravenht.org.uk" target="_blank">recruitment@ravenht.org.uk</a> or 0300 123 3399. As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application, <a href="mailto:emailrecruitment@ravenht.org.uk" target="_blank">emailrecruitment@ravenht.org.uk</a>, or phone us on 0300 123 3399.

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Canterbury - covering Thanet, Deal and Canterbury areas. £34,531 per year plus £600 car allowance (pro rata) 37.5 hours per week - Monday to Friday, Temporary position for up to 6 months We are seeking a Housing Officer to join our Kent Housing team that is part of the South East Region. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. You will be working in a professional manner to resolve problems and improve services. Each day will involve working as part of a team to respond to resident tenancy related queries in person, email and telephone as well as addressing concerns involving residents homes, the environment and neighbour relations. The role of Housing Officer will include: <ul><li>Effective management of anti-social behaviour cases</li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions</li><li>Ability to build strong working relationships with internal and external customers</li><li>Excellent customer service and negotiating skills</li><li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li><li>Excellent communication skills both verbal and written</li><li>Working knowledge of relevant regulations and good practice</li><li>Occasional travel may be a requirement of the role, therefore a full valid driving license is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£34,531 per annum (pro rata)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 25 June 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

The job itself Are you passionate about shaping the future of local communities? We're looking for a dynamic and visionary Forward Planning and Housing Strategy Manager to lead our efforts in creating sustainable, inclusive, and vibrant neighbourhoods across the East Riding of Yorkshire. Based in our Planning and Economic Regeneration service, you'll be responsible for overseeing the preparation of our Local Plan, from evidence gathering and consultation through to examination and adoption. The council has recently adopted our revised Local Plan, covering the period to 2039, and an immediate priority for the new postholder will be to set the strategic direction of the next Plan, identifying innovative approaches to plan-making whilst meeting challenging national and local housing and development targets. The role also has strategic responsibility for housing including the development of our local Housing Strategy and associated policies relating to homelessness, empty homes and affordable homes, among others. Building strong relationships with registered providers and other key stakeholders is essential to ensure that our residents can access a range of housing options. Managing a team of around 20 staff you'll be based in County Hall in the beautiful market town of Beverley. The Council promotes agile and home working, allowing a flexible approach to working arrangements. The post will offer the successful candidate the chance to work for a proactive local authority that genuinely supports plan-led local growth, whilst also supporting and advising the newly formed Hull and East Yorkshire Combined Authority on strategic planning matters. You will be able to manage the diverse needs of a large geographic area with many different types of settlements and communities, giving the opportunity to get involved in a broad range of urban, rural, coastal and housing work. The successful candidate will have a formal qualification in either housing or planning, along with extensive experience in either one or both fields. Membership of a professional body would be an advantage.

Forward Planning and Housing Strategy Manager

About us at Hounslow We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before. About our Commitment to Diversity and Inclusion We live by five core values: Lead with Heart, Do New, pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce, and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriven employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias. As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates. There's space for you to tell us what you need within our application form. Our Benefits If you join us, you'll have access to a range of employee benefits. Read more about these here. About The Role 1. We are looking for a professional Business Support Officer an enthusiastic and flexible individual who is ready for the challenge of supporting the delivery of Housing services. 2. Provide proactive administrative support to ensure records are accurate and kept up to date, arrange multi-agency events and meetings, and co-ordinate work with others across the service to ensure actions are joined up and duplication of effort is avoided. 3. Work collaboratively with your colleagues and partner agencies to help to ensure that tenants get the very best service and opportunities to live independently and safely in their homes. 4. Work effectively in a changeable environment to achieve targets and service objectives with competing priorities, while assisting to continuously improving our service offer to tenants to meet changing needs and integrate digital solutions. 5. To work with other officers in the Regeneration, Housing and Environmental Services and where appropriate other Departments to ensure services are integrated at the point of delivery and to identify new opportunities for business efficiencies. 6. Support organisational change and adhere to the Council's Staff and Customer Charters. 7. Undertake other duties commensurate with the purpose of the post. 8. You are supported by your manager but are proactive in reviewing and evaluating your own performance and acting on your own initiative to improve and develop. 9. The key to your success will be strong administration and IT skills, excellent communication, interpersonal and organisation skills and the ability to deal with confidential and sensitive information. 10. You are motivational and work well with a wide range of professionals to ensure the best possible outcomes can be achieved. About The Team You'll Be Working In 1. You will support the Housing Management team through providing a high level of efficient and effective business administration and financial support. 2. The team aims to be preventative in approach, solutions focused and able to transcend organisational structures and traditional models of providing services to deliver the best possible outcomes for tenants. 3. We provide a proactive service to residents. We look to solve most issues before they escalate, we opt to take a preventative approach. About You Key Responsibilities 1. Providing an effective and efficient administrative support service to a Housing Management team. 2. To prepare and collate reports for meetings / senior managers as required. 3. Preparing mail merge documents and liaising with the print and post service to complete mailings to residents. 4. To use Agresso to set up purchase orders and process invoices accurately and efficiently in accordance with council procedures. 5. To ensure that financial standing orders are followed when obtaining quotes or purchasing items. 6. Manage The Garden Maintenance Scheme applications, Housing moves / Seaside and country homes applications and Orbis requisitions and invoices. 7. Responsible to distribute the incoming post across the teams. 8. Manage the utility bills and distribute accordingly across the team's ensuring payments are made on time. 9. Manage the online request for fobs and distribution 10. Any other broadly analogous duties, which may be allocated from time to time. 11. To attend training as required. Your Skills 1. Demonstrable administration skills. 2. Good customer service skills. Need to be able to communicate effectively orally and in writing with a range of stakeholders. 3. IT literate. 4.Highly organised. Read more about the work you'll be doing in the Role Profile. Qualifications: • You must have a background in administration. • Excellent working on all Microsoft Applications such as Excel, Word, PowerPoint. Essential for the role: Basic DBS When Interviews Will Be Held And Who To Contact The key information you need about the role should be in the role profile, but if you have any further questions about the role, please contact: Email: <a href="mailto:Courtney.Smith@hounslow.gov.uk" target="_blank">Courtney.Smith@hounslow.gov.uk</a> Telephone: 0208 583 5529 Interviews for this job will be held during week commencing 7th July 2025.

Business Support Officer

Full Time / 37 Hours Per Week / Fixed Term for up to 12 months Join our Neighbourhood Housing Service to manage, support and develop officers, including voluntary and sessional support. Providing leadership and advice to the enthusiastic team you'll support to resolve complex cases and ensure the services high standards are maintained. Working within one of our local hubs, the team oversee an area of properties in respect of Tenancy Management issues, including dealing with tenant's enquiries, tenant representatives, Elected Members, other partners, and agencies. Varying your work between the estate and office you'll complete tasks and projects in an environment with easily accessible resources. Supporting local areas, you'll continuously look to improve tenant satisfaction and engagement working in our communities to provide better and safer neighbourhoods. This is a full time, fixed term position working 37 hours per week based at our St Matthews Office. What you'll be doing You'll hold responsibility for premises and the efficient running of the neighbourhood housing service, along with the exciting development of the Public Realm work. Developing policies and procedures you'll attend meetings with various agencies and colleagues across the council to ensure adherence to local tenancy management processes, taking appropriate action as necessary to maintain compliance. Working with tenants, you'll aim to understand their needs and create action plans with your team to address areas of improvement. Utilising collaborated working arrangements such as tenants' forums to develop good practice throughout the service furthermore, you'll be involved in the monitoring and control of budgets and other financial resources of approximately £700k, working with staff to ensure value for money as well as delivering a cost-effective service. What you'll need Having experience working in social housing or a welfare sector you'll be able to manage a team to deliver an effective front-line service. Using your knowledge of social landlord functions and responsibilities you'll be able to put into practice relevant legislation and codes of practice on areas such as fire safety. Managing projects to timescale you'll be able to confidently deal with tenants and residents even in potentially difficult situations. Using this ability to empower, you'll motivate and develop your team while working in a pressurised service. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from several flexible benefits, including discounts on city buses and trains. For an illustrative value of your benefits package, take a look at our benefits calculator. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. To help you with your application, take a look at the 'our approach to recruitment' page. For a chat about this post, or further information regarding this job please feel free to contact Kirsty Jacques on 0116 454 1393 or via email to <a href="mailto:kirsty.jacques@leicester.gov.uk" target="_blank">kirsty.jacques@leicester.gov.uk</a> Assessment/interviews will take place week commencing Monday 30th June 2025

Neighbourhood Housing Team Leader

The vacancy Contract: Bank (Zero hours) Location: Telford Application Closing Date: Tuesday 24 June 2025 (We may close the advert early depending on application volume. We recommend an early application). If you have a passion for support work and enabling customers to manage their homes and improve their lives - you belong at Bromford. This bank role would be ideally suited to you if you have spare time in your week to cover shifts, sometimes at short notice. Your purpose is to provide ad-hoc housing-related support to vulnerable people who live on our schemes. As a bank support worker, you'll support customers living in our young adults scheme. You'll help create a customer-focused and welcoming environment, designing and providing tailored support to customers based on an assessment of needs, and adapting appropriately to suit individual customers. As well as deliver quality housing and support services to sustain tenancies and develop independence. You will work with local agencies to access any specialist support and signpost your customers to them, including debt and income support. You will engage with customers to build positive and inclusive relationships, whilst reviewing the impact of the support and the next steps needed. This role is available as a zero hours contract, supporting our schemes in Telford. There will be a variety of shifts available as this is a 24 hour, 7 day service. An enhanced DBS check is required as well as a full driving licence as you may need to support other schemes from time to time. We want you to be somebody who: <ul> <li>Has experience of working in social housing and support</li> <li>Is well organised, comfortable in making their own decisions and a problem solver</li> <li>Will meet the needs of customers, commissioners and the wider community, whilst ensuring that service delivery is in line with Bromford's policies and procedures</li> <li>Will show confidence when articulating services to customers, colleagues, commissioners, and partner agencies</li> <li>Is comfortable reporting and maintaining accurate and up-to-date customer information, including the handling of safeguarding concerns</li> <li>Feels that networking comes naturally to them - not only externally but internally too - and you can build relationships so people know they can go to you and trust you</li> <li>Has a full driving licence with access to a vehicle.</li></ul>If you have previous experience as a support worker, mental health support worker, residential support worker, specialist support worker, care worker, a family or adult support worker, or something similar, we would be really happy to hear from you. Closing date for applications is Tuesday 24 June with interviews taking place at our scheme in Telford. Please note: The advert may close before the deadline if we receive sufficient interest and recommend that you complete your application as soon as possible. About us We are a housing association- one that owns and provides over 47,000 homes for people who can't access market housing; has individual relationships with more than 112,000 customers; has a strong balance sheet and plans to build 11,000 homes by 2032. All of this is only possible because of our 1,900 dedicated colleagues. We take a simple view that nothing is more important to any individual or a family than their home. It's a matter of social justice that everyone should have a home that is safe, secure, and affordable. We exist to provide such homes. With the right home, people can achieve great things, not only for themselves but for wider society too. We provide quality, affordable homes. But we care about the people who live in them too. We want each of them to be able to achieve their goals. This will be different for each customer. Put simply, we want people to thrive. Diversity Statement We are committed to recruiting, developing and retaining colleagues who are representative of the diverse communities we work with. This commitment is embedded in our DNA, and we are striving to build an inclusive workplace culture where all colleagues feel valued and respected, and individuality is celebrated. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people, women, and members of the LGBTQIA+ community. Great Place To Work Certified Bromford have once again been certified as a Great Place To Work (Nov 24 - Nov 25). The 2024 Great Place to Work Trust Index Survey highlighted that our employees believe we have an amazing company culture and that 91% of our employees were made to feel welcome when they joined us. We are also proud to have been named as one of the UK's Best Workplaces for Women for two years running (2023 and 2024) demonstrating that all colleagues, regardless of gender, can thrive at Bromford. Benefits Flexible benefits Learning and development Private medical cover Work-life balance Pay and financial wellbeing Health and wellbeing

Bank Housing Support Worker

Job Description <ul> <li>Ipswich Housing Action Group (ihAg), Ipswich, Suffolk IP1 2EF</li> <li>£26,475 per annum (plus 7% pension contribution)</li> <li>Full time (37.5 hours per week)</li> <li>Permanent</li> <li>Reference: 0257</li> <li>Required as soon as possible</li></ul>Work alongside people accommodated by ihAg to identify and address the effects of their own homelessness experience and enable them to move towards recovery and independence. Your responsibilities: <ul> <li>undertake initial needs and risk assessments of potential ihAg tenants, to consider their suitability for supported housing</li> <li>develop structured, person-centred, trauma-informed support plans to engage each individual being supported</li> <li>provide support, encouragement and guidance in a flexible and adaptive way, to enable people to maintain their tenancies and achieve their personal goals</li> <li>conduct regular health and safety checks of allocated properties and report any maintenance issues to the Housing Services Manager</li> <li>maintain timely, accurate and up to date records and relevant information to facilitate delivery and ensure continuity of services provided to service users, and for accountability, reporting and monitoring purposes</li> <li>work with external agencies to achieve outcomes for the service and individuals as well promoting the organisation.</li></ul>You will need: You must be skilled in engaging with people who have a range of complex needs and enabling them to identify their own strengths and goals. You will be knowledgeable in trauma-informed approach and be willing to work flexibly to support each individual's needs. For full details please refer to the job description and person specification available on our website (ihag) About us ihAg is a busy local charity supporting people who are at risk of, or are experiencing, homelessness. The Chapman Centre is the only Homelessness Advice Hub in Ipswich, providing practical support and advocacy to people who are sleeping on the streets, housed in temporary emergency accommodation and/or at risk of homelessness. ihAg offers supported accommodation with personalised support to enable people who have lived with homelessness to move towards recovery and independence. The Housing Team manages all aspects of the housing, including rent and maintenance, and property safety. We will offer you: This is an exciting opportunity for an individual to join our hardworking and dedicated Housing Team. At ihAg, we have a positive can-do culture, which is supportive of all staff as well as service users. We have a robust Employee Assistance Package in place to support the wellbeing of staff. To find out more Please read theJob Description (word), Equality Diversity and Inclusion Policy (pdf), Equality and Diversity at Work (pdf)and Recruitment of Ex Offenders (pdf) For an informal discussion only, please call Jools Ramsey-Palmer on 07753 316323. More information can be found on our website and social media about this role and ihAg's work in general. How to apply Please visit our website (ihAg - Vacancies) for an application pack Alternatively, please complete the Application Form (word) Complete the application form, ensuring you address the points in the person specification, and send it with your CV to Janice Hubbard, Business Support Co-ordinator, at <a href="mailto:janice@ihag.co.uk" target="_blank">janice@ihag.co.uk</a> N.B. Previous applicants need not apply. Closing date: 12pm, 1 July 2025. ihAg is committed to safeguarding and promoting the welfare of people with additional vulnerabilities and expects all staff to share this commitment. Please note that this post is subject to an enhanced DBS check. About the Team IMPORTANT PLEASE READ BEFORE APPLYING To apply, please follow the application process detailed above. This job does not have a Suffolk Jobs Direct online application form. The 'Apply Now' button below only allows you to submit a job alert, not an online application.

Housing Support Coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Queens Gate development based in Wokingham, Berkshire. Built in 2016, Queens Gate is a Retirement Living development that consists of 40 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Exact shift pattern to be discussed at interview. Salary: £17, 908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Job Details We are looking for a dynamic individual who is passionate about making a positive difference in the lives of care experienced young people from Dudley . You will need to have a positive, can-do approach and a willingness to work alongside partners and colleagues to overcome any challenges faced . Previous experience in either housing, homeless prevention, supporting young people to develop the independence skills that they will need to live successfully within their local communities and/ or working with care experienced young people will be beneficial. Most importantly you will need to be young person focused, relational and restorative in your approach, desiring the best for all you support. If this sounds like you, we would like to hear from you. If you require any further information about this exciting role please email Samantha Thornton@ <a href="mailto:samantha.thronton@dudley.gov.uk" target="_blank">samantha.thronton@dudley.gov.uk</a> or Maxine Brown @ <a href="mailto:maxine.brown@dudley.gov.uk" target="_blank">maxine.brown@dudley.gov.uk</a> So that we can demonstrate Dudley's commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or <a href="mailto:acl@dudley.gov.uk" target="_blank">acl@dudley.gov.uk</a> who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance <a href="https://help.wmjobs.co.uk/" target="_blank">https://help.wmjobs.co.uk/</a> If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via <a href="mailto:HR.Resourcing@dudley.gov.uk" target="_blank">HR.Resourcing@dudley.gov.uk</a> Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council's full Privacy and Disclaimer Statement can be accessed on the website at <a href="https://www.dudley.gov.uk/privacy-disclaimer-statement/" target="_blank">https://www.dudley.gov.uk/privacy-disclaimer-statement/</a> N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications #LI-DMBC2019 Attached documents JD PS Benefits List

Personal Advisor - Homeless Prevention

Accommodation Assistant Location: Swanage Bay View, Dorset Hours of work: Variable Hours - Seasonal Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Experience the beauty of the Jurassic Coast at Swanage Bay View Holiday Park. Find the shimmering sea right on your doorstep, where you can paddle along the shoreline or watch the day disappear from your deckchair. We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Uniform provided</li><li>Discounts on Away Resorts Holidays </li><li>On Park Discounts </li><li>Awards and Recognition </li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Assistant

Vacancy Name Recovery Coordinator Vacancy No VN4870 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location HMP Deerbolt, Barnard Castle, DL12 9BG Location Region County Durham Location City Barnard Castle Location Postal Code DL12 9BG Interview Date 06 Jun 2025 Job Details About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMYOI Deerbolt . As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. Duties Will Include<ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.</li></ul>About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact <a href="mailto:Janet.Serginson@waythrough.org.uk" target="_blank">Janet.Serginson@waythrough.org.uk</a> please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,242 - £30,790 DBS Requirement Volunteer Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 29 Jun 2025

Support Worker Salary: (full time) Starting salary £25,715, rising to £27,025 after 12 months and rising to £27,955 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Rotherham and south Yorkshire Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 23/06/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0525 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG About Us YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

Job Description Salary: Up to £12.96 per hour depending on experience Location: Enniskillen Contract/Hours: Casual - pick and choose when you work, around your study, family, retirement or home life! Benefits: <ul> <li>29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave </li> <li>Gain professional qualifications and excellent training/development opportunities </li> <li>Flexible maternity, adoption, and paternity packages </li> <li>Pension with up to 7% employer contribution with included life assurance cover </li> <li>Staff discount portal and Blue Light Card eligibility with 15,000 national retailers discounts. </li></ul>Vulnerable children in the UK need your help Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK. Last year, we helped more than 687,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive. Why Action for Children? Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives. About the service Our Rossorry Grove Supported Accommodation is a purpose built 13 apartment supported accommodation service for young people who were homeless or at risk of becoming so. We work with young people aged 16 to 24 years, many of whom have been in care and / or struggle with significant mental health concerns and substance misuse issues. Each young person will have their own self-contained flat and staff work closely with them to support their development of independent living skills and enabling them to move safely into the community. We operate a 24/7 service with shifts running from 8am to 8.30pm or 8pm to 8.30am. How you'll help to create brighter futures As a Housing Support Worker you'll build and maintain professional working relationships with our young people and their families, by providing emotional, social and practical support. You'll work as part of a fantastic, committed team to provide a high quality and person-centred care to our young people and their families, ensuring the views and needs are heard and responded to by promoting communication and participation. Working in residential care can be extremely rewarding. Our aim is to give every young person we work with the support and guidance to reach their potential by championing their aspirations for a positive future and continuing to promote their independence. Some key responsibilities of the Housing Support Worker role are: <ul> <li>Supporting young people to achieve their potential.</li> <li>Establishing relationships and links within the community to assist our young people and their families.</li> <li>Assisting the Residential Workers to support the young people.</li> <li>Contributing to care plans, support plans and risk assessments.</li> <li>Carrying out 1-2-1 work with the young people to help them with cooking, budgeting and looking for jobs etc. and attending appointments with them. </li></ul>Let's talk about you <ul> <li>Diploma Level 3 in Youth Work or a Social Care-related qualification, however we are very open to those with equivalent experience.</li> <li>Experience of working with vulnerable young people aged 16 - 21 in a formal setting.</li> <li>Registration with the Northern Ireland Social Care Council (NISCC) or the willingness to register.</li> <li>Good IT skills.</li></ul>Contact: Emma Goodwin on 01923 361725 or email us at <a href="mailto:recruitmentservice@actionforchildren.org.uk" target="_blank">recruitmentservice@actionforchildren.org.uk</a> quoting reference 11458. Please note: Interviews are planned to be held on 2nd and 3rd July 2025. Good to know Application Process Please note we are unable to offer visa sponsorship for this role. There are five sections to complete: Personal Details, CV, Supporting Statement &amp; Information, Equality &amp; Diversity, Submission &amp; Declaration. Talent Pool We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't. To be eligible for this position you must complete an Access Ni Enhanced Disclosure Having a criminal record will not necessarily be a bar to obtaining a position. A copy of the Access Ni Code of Practice can be found here. Policies on Recruitment of Ex-Offenders &amp; Access Ni Disclosure Handing Policy are also available on demand. Diversity, equality and inclusion At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. We actively encourage applications from Black, Asian &amp; Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. Male staff are under-represented within our Children Service roles. We would like to encourage more male applicants for our Children Service roles. Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. Want to know more about Action for Children? Find us on X, Linkedin, Facebook or YouTube to get to know us better. Job Description See below for further information about working with us: Action for Children Employee Benefits AfC Commitment Statement Action for Children Northern Ireland Booklet

Job Description Job Title: Housing Officer Contract Type: Permanent Salary: £26,549.63 per annum pro rata (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: Part-time 22.5 hours per week Working Pattern: 7-3, 2-10, 9-5 shifts, including alternate weekends. Location: The Beacon, Catterick Garrison, North Yorkshire If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as a Housing Officer Working collaboratively as part of a committed team that puts the customer first by delivering an outstanding housing management service across several defined properties, you will contribute to the day-to-day service by undertaking a range of tasks to ensure the safe operational management of our care and support services. In this role will be liaising with external stakeholders to deliver an effective referral pathway into the service/properties, ideally you ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures. About you We are looking for someone with: <ul> <li>Experience of working within housing management</li> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs </li> <li>Previous experience in positively resolving incidents</li></ul>Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays (pro rata)</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to avoid disappointment. Role Profile Deliver an Allocation &amp; Letting Service: <ul> <li>Liaise with external stakeholders to deliver an effective referral pathway into the service/properties</li> <li>Ensure occupancy targets are met, through lettings and refurbishment of empty properties in line with the scheme's re-allocation procedures</li> <li>Allocate properties ensuring customers meet the criteria, affordability and required landlord checks</li> <li>Meet with customers to provide practical support with setting up a new tenancy, ensuring all documents are complete and liaising with external stakeholders if required</li> <li>Show new customers the accommodation and communal amenities, clearly communicating tenant responsibilities and compliance to enable them to fulfil and maximise their tenancy</li> <li>Visit new customers to make sure they are settling into their accommodation and are being supported to follow their tenancy agreement</li></ul>Deliver a Housing Management Service: <ul> <li>Be responsible for ensuring empty properties are referred to Asset colleagues for void works, following the void procedure to ensure rooms are ready-to-let</li> <li>Report and monitor the delivery of reactive repairs within properties to ensure they are maintained and health and safety compliant</li> <li>Liaise with contractors and colleagues around planned maintenance programmes, ensuring that on-site delivery is well co-ordinated and in line with customer requirements</li> <li>Undertake day-to-day housing management duties, ensuring high standards of cleanliness are maintained within services and that rooms are prepared, ready for site inspections</li> <li>Proactively support customers experiencing issues that may put their accommodation at risk; where appropriate issuing warnings and Notices to Determine (NTDs) in consultation with Service Managers</li> <li>Prepare files and case notes in readiness for court</li> <li>Deliver a tenancy sustainment advice service to support customers to maintain their accommodation, e.g. claiming correct benefits</li> <li>Work directly with customers to monitor or reduce issues of anti-social behaviour within the service</li> <li>Meet regularly with customers to discuss ways to improve their accommodation, promoting involvement and consultation on matters impacting their housing</li> <li>Ensure the safety of our customers by recognizing and acting on any risk by following local safeguarding procedures and escalating appropriately</li> <li>Monitor and assist in maintaining health and safety requirements standards</li></ul>Deliver an Administration Service: <ul> <li>Carryout administrative tasks to support efficient running of the service</li> <li>Produce reports and other written documentation as required to support housing management delivery</li> <li>Maintain and update clear, accurate and strength-based records on the appropriate digital platform</li> <li>Assist schemes in daily operational tasks, including answering phones and working on Reception, as required</li></ul>Other Information <ul> <li>You will be required to work flexible hours to meet customer and business needs, which may not include normal office hours</li> <li>You will be required to travel to different properties within the defined area as and when required</li> <li>Use the Lone Worker system as and when necessary</li> <li>Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR opportunities, cash handling, etc</li> <li>Deliver your role in line with Riverside company values - "Our Riverside Way"</li> <li>Participate in team meetings, attend regular supervisions and reflecting practice sessions</li> <li>Undertake regular training and take responsibility for continuous development to enable you to deliver your role safely</li> <li>From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager</li></ul>Person specification Essential <ul> <li>An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs</li> <li>Experience of working within house management</li> <li>Be a team player with a caring, empathetic, flexible and have a resilient, can-do attitude.</li> <li>Previous experience in positively resolving incidents</li> <li>Demonstrate initiative and confidence to make and act on decisions</li> <li>Competent administrative and IT skills (to be able to produce reports and other communications)</li></ul>Desirable <ul> <li>Knowledge of current benefit systems</li> <li>Knowledge of Housing regulations</li> <li>Experience of working in challenging environments with the ability to plan, prioritise, organise tasks to achieve results </li> <li>Experience of working within a care &amp; support environment</li></ul>About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our ways of working Commitment to Diversity

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