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Job Description Salary: £31,537 - £33,699 Hours per week: 37 hours Temporary/Fixed term: 12 months Interview date: To be confirmed after shortlisting Homeless Early Intervention - Taking an Upstream Approach to Preventing Homelessness Join us as a Homeless Early Intervention Officer and make a huge difference in your community. Wiltshire Council have recently created a new and exciting Homeless Early Intervention team focusing on supporting households identified as being at high risk of becoming threatened with homeless by providing upstream and pre-preventative holistic support. You'll have the chance to work from one of our hubs located in Trowbridge, Chippenham, or Salisbury as well as being expected to provide outreach advice and support in our communities across the county. There will be opportunities to work in a variety of environments such as hospitals, community drop-in centres and customer's homes to target the support to the hardest to reach households in our community. As a Homeless Early Intervention Officer, you will provide vital advice and support to our clients, empowering them to understand their tenure right, maintain their housing, and preventing homelessness. From supporting with maximising income and budgeting, to preventing family exclusion by mediation, to connecting them with essential services. You'll adopt a trauma informed approach and play a crucial role in navigating our customers through the challenges the current cost-of-living and housing crisis. We're seeking candidates with an innovative and creative approach, capable of effectively handling challenging customers resistant to change. Why us? Wiltshire Council is a friendly, welcoming place to work, with a 'One Council' ethos. That's why we focus on getting the things that matter to our people right. Explore more benefits here! Please download and read the role description and person specification carefully before you apply as well asOur Identity. The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework. For more details, contact Natalie McKenna, Homeless Early Intervention Team Leader, at <a href="mailto:Natalie.McKenna@Wiltshire.gov.uk" target="_blank">Natalie.McKenna@Wiltshire.gov.uk</a>, or call 07355 611660. This role may be subject to certain successful security checks; please see the role description for more information. We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion. Disability Confident Employer Application process Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn't want you to miss out on any important updates or interview invitations. Thank you!

Homeless Early Intervention Officer

We are Hestia. We make a difference. At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Specialist Homelessness Prevention Co-ordinator to play a pivotal role in our Homelessness Service in Central London and Ealing. Sounds great, what will I be doing? In this role, you will use your specialist knowledge of housing legislation, including the Homelessness Reduction Act 2017, to prevent and relieve homelessness through timely, proactive interventions. You will conduct comprehensive assessments and develop co-produced Personal Housing Plans that empower clients to resolve their housing issues where possible. By maintaining accurate, up-to-date records and following up on all actions promptly, you will ensure that risks of homelessness are minimised and statutory duties are met effectively. What do I need to bring with me? You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application. Here's what the team will be looking for You will bring knowledge, experience, or relevant qualifications in housing and homelessness legislation, particularly in relation to private rented housing, the Homelessness Reduction Act, eviction, and tenants' rights. Alongside this, you will demonstrate a sound understanding of welfare benefits legislation, including welfare reform, as well as health and safety. With experience in addressing the causes of homelessness, you will be able to create effective interventions that support service users in achieving stability and progression. Highly organised and solution-focused, you thrive in fast-paced, outcome-driven environments and can manage a busy caseload in line with service standards. You will be confident in using databases and systems, ensuring accurate and timely case notes, plans, and outcomes. A proactive and flexible team player, you combine excellent communication skills with strong relationship-building abilities, whether working with colleagues, partners, or the public. With a strong work ethic, customer service focus, and a socially conscious outlook, you are motivated to deliver high-quality results that make a real difference. Interview Steps We keep our interview process simple, so you know exactly what to expect. <ul> <li> Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do! </li> <li> Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based. </li> </ul>Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles. Our commitment to Equality, Diversity, and Inclusion Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation. We are a disability confident employer Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us. Safeguarding Statement Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia. Important Information for Candidates If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed. We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered. Documents <ul><li> Specialist Homelessness Prevention Coordinator - Single Homelessness Prevention Service.pdf (1.55 MB) </li></ul>

Specialist Homelessness Prevention Coordinator

About The Role Working Hours: 35 Hours Per Week Contract Type: Full-Time, Temporary (12 Months) Additional Payments: Essential Car Allowance Closing Date: 08 October 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (<a href="https://www.gov.uk/government/publications/dbs-code-of-practice" target="_blank">https://www.gov.uk/government/publications/dbs-code-of-practice</a>). We have a policy on the Employment of Ex-Offenders and it is available upon request Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance. The Floating Support Service is a locality-based service providing a supportive service to households across Greater Manchester, in temporary accommodation who are homeless. The service offers a strengths-based approach to help households to stabilise their lives and to move forward positively into permanent rehousing. Many of those accessing this service may have vulnerabilities or be experiencing hardship. They may have multiple complex support needs which can range from poor mental health and wellbeing, substance misuse, poverty, unemployment and domestic abuse in addition to their being homeless. The role holder will be empathetic, practical and outcome focused in leading a team of staff in delivering a holistic, strength-based service to all households. The move on workers will also support Managers with inhouse transfers, and offers through Manchester Move and the Private Rented Sector, to ensure this process is fluid and successful . Move on support ensure that families are spending less time in temporary accommodation. For an informal discussion, please contact the hiring manager, Clare Bennett, at [email protected] to arrange a convenient time to discuss the role. About the Candidate Support Workers must have an awareness and understanding of homelessness and the impact this has on families and individuals. Homeless people can have multiple and complex needs and may be vulnerable. The role requires you to have personal resilience, a keen and committed desire to help and support people and a solution focused outlook. The role can be challenging and demanding as the work can include issues relating to loss of tenancy, debt, domestic violence, substance misuse, mental and physical health problems. The role holder will have a good understanding of safeguarding. They will demonstrate excellent partnership working skills building and developing close working relationships with the voluntary sector, agencies, health partners and organisations. The experience below would be beneficial but is not essential: An understanding of homelessness legislation would be an advantage however this is not essential and full training will be provided. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li> If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Homelessness Move on Support Worker

About The Role Working Hours: 35 Hours Per Week Contract Type: Permanent, Full-Time Additional Payments: Essential Car Allowance Closing Date: 08 October 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed (<a href="https://www.gov.uk/government/publications/dbs-code-of-practice" target="_blank">https://www.gov.uk/government/publications/dbs-code-of-practice</a>). We have a policy on the Employment of Ex-Offenders and it is available upon request. Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance. The Floating Support Service is a locality-based service providing a supportive service to households in temporary accommodation who are homeless. The service offers a strengths-based approach to help households to stabilise their lives and to move forward positively into permanent rehousing. Many of those accessing this service may have vulnerabilities or be experiencing hardship. They may have multiple complex support needs which can range from poor mental health and wellbeing, substance misuse, poverty, unemployment and domestic abuse in addition to their being homeless. The role holder will be empathetic, practical and outcome focused in leading a team of staff in delivering a holistic, strength-based service to all households. The Intensive support team is a critical part of the service. It has been identified and acknowledged that newly placed households in dispersed temporary accommodation are at greater risk of becoming a failing tenancy if named face to face support is not currently provided at the outset of a tenancy. Existing cases are gradually transferred from the intensive workers to an appropriate support worker, when the 3-month intensive period ends. For an informal discussion, please contact the hiring manager, Miranda Stephenson, at 07947743483 and m[email protected] to arrange a convenient time to discuss the role. About the Candidate We would love to hear from you if you have experience of: Support Workers must have an awareness and understanding of homelessness and the impact this has on families and individuals. Homeless people can have multiple and complex needs and may be vulnerable. The role requires you to have personal resilience, a keen and committed desire to help and support people and a solution focused outlook. The role can be challenging and demanding as the work can include issues relating to loss of tenancy, debt, domestic violence, substance misuse, mental and physical health problems. The role holder will have a good understanding of safeguarding. They will demonstrate excellent partnership working skills building and developing close working relationships with the voluntary sector, agencies, health partners and organisations. Essential requirements for the role: Use the examples on the role profile Generic skills and technical requirements section. Include any unique skills/qualifications related to the role or the service such as driving licence, Microsoft Office skills, specific systems. List any examples of essential skills/experience/qualifications/technical knowledge based on the role profile candidates MUST have: The experience below would be beneficial but is not essential: Desirable requirements that would be useful in this role: An understanding of homelessness legislation would be an advantage however this is not essential and full training will be provided. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li> If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Homelessness Intensive Support Worker

Job Details: Salary range: £56,436 - £59,574 per annum Work location: 145 King Street, Hammersmith, London, W6 9XY Hours per week: 36 Contract type: Permanent Vetting requirements: Basic DBS Check Closing date: 10 October 2025 Contact details for Informal discussion: Clare Dorning, Head of Homelessness Prevention and Assessment via email: <a href="mailto:CLARE.DORNING@LBHF.GOV.UK" target="_blank">CLARE.DORNING@LBHF.GOV.UK</a> About the role At Hammersmith &amp; Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. We believe our residents deserve a place that is safe, clean and green, with high quality services they can rely on. We are seeking a dynamic and experienced Housing Advice and Homelessness Manager to lead our frontline homelessness and assessment services, ensuring high-quality, person-centred support for residents at risk of or experiencing homelessness. This is a pivotal leadership role, driving innovation, performance, and partnership working to deliver effective prevention and statutory services in line with the Homelessness Reduction Act. You will be one of two managers responsible for leading and managing the Homelessness Prevention and Assessment teams, ensuring compliance with legislation and local policy. You will monitor service performance, quality assurance, and casework standards, using data to drive continuous improvement. You will be a confident leader with a strong understanding of housing legislation, homelessness pathways, and the challenges faced by vulnerable individuals. You'll bring: <ul><li>Proven experience managing homelessness or housing services.</li><li>In-depth knowledge of the Homelessness Reduction Act and related legislation.</li><li>Excellent communication, negotiation, and stakeholder engagement skills.</li><li>A commitment to equity, inclusion, and trauma-informed practice.</li><li>The ability to lead change, motivate teams, and deliver results under pressure.</li></ul>Our mission is to be the best council. To do this we need the best people to help build our vision. If you're looking to develop your career in a fast-paced, professional environment whilst making a difference, then we look forward to hearing from you. Please refer to the Role Profile for more information. Our People Values: How we act defines who we are. At the heart of our organisation is a common approach to defining 'who we are'. We are looking for people who can build this into everything they do. We are fair We treat everyone with compassion, dignity and fairness. We value the views and opinion of others, and promote benefits and opportunities for all. We are caring We care about our borough and doing things well. We focus on standards and continuous improvement; learning from our mistakes and celebrating success. We are collaborators We work together for a better society. We work with our residents, businesses, schools, third sector and others for better outcomes for everyone. We are driven We will only settle for the very best. We seek to continually improve and put our residents, customers and businesses at the heart of everything we do. Our commitment to you: At H&amp;F you will have access to a comprehensive total reward package as well as joining a flexible working employer and as such all staff can request flexible working Click HERE to find out more. We believe an inclusive workplace is about the visibility and representation of our local diverse community - it is about open and transparent decision making co-produced with staff and residents. It is about respect for diversity and a shared identity that seeks to encourage fair and transparent recruitment, retention, and career progression. We take a proactive approach to equity, diversity, and inclusion so that it is part of the fabric of the Council with a shared understanding of the role all colleagues play in realising the inclusivity of the workplace. At H&amp;F, our workplace ensures that everybody has equitable access to opportunities. In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equitable access to jobs. No applicant or employee will receive less favourable treatment because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. To explore more about the work we do towards being an inclusive employer and our commitments to achieve this please click HERE. Asking for Adjustments We are committed to removing barriers in the workplace and this includes adjustments throughout the recruitment process. If you would like to discuss any adjustments or request the application form in a different format, please contact us at <a href="mailto:resourcing-peopleandtalent@lbhf.gov.uk" target="_blank">resourcing-peopleandtalent@lbhf.gov.uk</a> or by post to The Town Hall, King Street, Hammersmith W6 9JU Hammersmith &amp; Fulham Council is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. Corporate Equalities Employment Policy: In order to combat discrimination, no unnecessary conditions or requirements will be applied which could have a disproportionately adverse effect on any one group. All sections of the population will have equal access to jobs. No applicant or employee will receive less favourable treatment because of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership and pregnancy or maternity, unless a Genuine Occupational Qualification (GOQ) applies. We are a Disability Confident Employer - committed to ensuring that our recruitment and selection process is inclusive and accessible.

Housing Advice and Homelessness Manager LBHF622201

Temporary Specialist Project Worker 5 Lynn Road, Ely, Cambridgeshire, CB7 7EG £13.95 per hour 37.5 hours per week Temporary position for up to 12 months Sanctuary Supported Living is delighted to be recruiting for a Specialist Project Worker at our Homelessness Service, Lynn Road in Ely. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Specialist Project Worker will include: <ul><li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence.</li><li>Ensuring the smooth running of the service, promoting the service effectively to others</li><li>Working closely with staff and customers to deliver a high quality, intensive support service</li><li>Managing a team of Project Workers</li><li>Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas</li><li>Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans</li><li>Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives</li><li>Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks</li><li>Completing and monitoring health and safety checks within the service</li></ul>Skills and experiences: <ul><li>NVQ3 in Health &amp; Social Care, or willing to work towards</li><li>Proven experience of working with a similar customer group is essential</li><li>Previous housing related support is desirable</li><li>Sound knowledge of housing management including rents, tenancies and health and safety</li><li>Good understanding of occupancy agreements</li><li>The ability to work on your own initiative and to react effectively under pressure</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job Reference: 226202 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Specialist Project Worker - Homelessness

Job Title: Housing First (Homeless) Support Worker Job Location: Walsall- clients are based in and around Walsall Salary: £13.45ph Contract type: Fixed Term until 31/03/2026 Working hours: 37 hours per week Monday to Friday About the role When you see someone sleeping rough because they do not have a place to call home, how does it make you feel? Does it make you stop and think "I wish I could help" if so, this opportunity might be perfect for you. As a Support Worker you will provide person centred support to our service users to help them to retain their tenancy in line with the principles of the Housing First model. You will manage a caseload of up to 7 individuals who are likely to have a diverse range of support needs such as alcohol and substance abuse, mental health and physical disabilities. Your day might be spent accompanying someone to attend appointments, carrying out well-being checks or liaising with other agencies to facilitate access to support. Doing out reach work to homeless people in the street and attending check ups by visiting clients properties. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you Ideally, you will have experience in housing, social care, benefits system, working with homeless, criminal justice or a related field and knowledge of Housing First principles and philosophy. Experience of working with drug abuse, mental health and physical disabilities Understand the importance of treating individuals with respect and be non-judgmental. Be open and honest. Can do attitude. A Driving Licence and access to a vehicle is essential for this role as you will be required to travel and work across all sites within the service delivery area. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. -Trust based flexible working and supportive and friendly teams -25 days annual holiday entitlement, increasing to 30 days -One day off for your birthday -Opportunity to buy or sell annual leave -A defined contribution pension scheme GSA matches up to 6% contributions -We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support. -Access to Blue Light discount card membership -Confidential Employee Assistance Programme (EAP). -Cycle to work Scheme -Eligible for occupational sick pay How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing First (Homeless) Support Worker

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. More about your role Want a career where you can really make a difference? As a Customer Support Coordinator, you will be supporting our Communities, adding value by helping vulnerable young people make the transition to adulthood and living independently. We have a rewarding opportunities available for those passionate about supported housing. The roles involve 12-hour shifts (7am-7pm) on a rota basis across 7 days, offering a consistent and structured pattern to support the needs of our residents. This role requires you to provide high quality support and guidance to our young Customers, providing the help they need to develop their independence, keep themselves safe, access training/education/employment and move confidently to permanent housing. This will involve working effectively as a team with external agencies and creating person centred support plans with goals that are achievable for our young people. You also deliver intensive and effective housing management support, ensuring our young customers maintain and thrive in their tenancies. This a building based supported accommodation service but support to access the community will be needed in one of our services in Clitheroe. Your day-to-day tasks will include: <ul> <li>Undertaking needs assessments </li> </ul> <ul> <li>Developing person centred support plans </li> </ul> <ul> <li>Building caring professional relationships with young people </li> </ul> <ul> <li>Providing advice, guidance and support to Young People to assist them in meeting their goals </li> </ul> <ul> <li>Daily Safeguarding and risk management </li> </ul> <ul> <li>Accurate record keeping and liaising with other professionals </li> </ul> <ul> <li>Planning transition and moves to permanent housing </li> </ul>Want to know more? Download the full job profile. Or hear what one of our current colleagues has to say about their role here Supporting young people with care and compassion - Places for People Please note you will work 36.25 hours per week over a 7-day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and two satisfactory references. ESSENTIAL CRITERIA (MUST-HAVES) <ul> <li>Experience in a similar support-based role </li> </ul> <ul> <li>Knowledge of tenancy and support management </li> </ul> <ul> <li>Excellent communication skills </li> </ul> <ul> <li>Team player who can also work independently </li> </ul> <ul> <li>Strong IT and administrative skills </li> </ul> <ul> <li>Effective record keeping skills </li> </ul>More about you Supportive. Resilient. Organised. If you're those three things, this is the role for you! In a nutshell, here's who we're looking for: <ul> <li>You have experience of working with young people </li> </ul> <ul> <li>'Can't' isn't in your vocabulary. You radiate positivity and get things done with a smile. </li> </ul> <ul> <li>You're passionate about helping young people and always willing to rise to the challenge </li> </ul> <ul> <li>You're super calm in a crisis, dealing with challenges quickly and appropriately. </li> </ul> <ul> <li>You're efficient with a brilliant eye for detail. You love a system and recognise the importance of record keeping. </li> </ul>Commitment to Trauma Informed Practice At Places for People, we are committed to creating safe and supportive environments for individuals who have experienced trauma. We understand that trauma can have a profound impact on individuals, and we are dedicated to recognising the signs and symptoms of trauma, practicing empathy and respect, and using trauma-informed language. We are also committed to providing individuals with choice and autonomy, and to working collaboratively to empower them to re-establish control of their lives. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> </ul> <ul> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> </ul> <ul> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more </li> </ul>

Young Person Homeless Support Worker

Closing Date: Friday 3rd October 2025 Job Title: Homeless Prevention Coordinator Reports to: Team Leader Salary: Scale SO1, Points 29-31, £29,090 - £31,014 per annum, pro rata Hours of work: Full Time (37.5 hours per week) At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours. Key Responsibilities: Coordination of Assessment, Case Management and Statutory Decisions As a Homeless Prevention Coordinator you will: <ul> <li>Ensure a comprehensive and detailed assessments is undertaken, providing Information, Advice, Guidance and Wellbeing to customers </li> <li>Ensure housing, support needs and risks are being identified for the prevention of homelessness, where safe to do so.</li> <li>Ensure that investigations are undertaken into housing and personal history to ascertain eligibility, priority need and local connection, on behalf of the local authority.</li> <li>Ensure that relevant background checks are undertaken to assist in the development of a robust risk management plan.</li> <li>Ensure that high quality homelessness and housing options are provided to young people, ensuring that their needs and expectations are managed.</li> <li>To build and maintain effective and professional working relationships with internal and external partners/agencies.</li> <li>Ensure that a holistic multi-agency response is provided to young people's housing and support needs, where required.</li> <li>Ensure that Personalised Housing Plans (PHP) are developed and maintained to ensure that young people are:</li> <li>Referred on and signposted appropriately to relevant services, e.g. Floating Support or specialist agencies.</li> <li>Engaging with the actions of their PHP</li> <li>Provided with relevant support (56 day duty), leading to the prevention or relief of homelessness</li> <li>Ensure that home visits and accompanying young people to appointments are appropriate and undertaken in line with agreed lone working procedures.</li> <li>Ensure that interventions are planned, implemented, reviewed and evaluated to ensure positive outcomes for young people and their families, in line with prevention and/or relief pathway duties.</li> <li>Ensure fair allocation of cases in line with service criteria and regular assessment/ reviews of individual capacity/ performance.</li> <li>Maintain partnerships with key agencies including, voluntary sector, local authorities and Private companies.</li> <li>Contribute to the development and design of the service to meet the identified needs of young people who are homeless or at risk of homelessness.</li> <li>Ensure the best possible outcomes for young people including homeless prevention through support and mediation, access to statutory services and access to accommodation.</li> </ul>Team Management Duties <ul> <li>Support teams to provide high quality support services that promote choice and independence, actively engaging young people in making decisions about their life. </li> <li>Development of St Basil's staff, through effective line management and ensuring compliance with standards, contractual and regulatory requirements, best practice and St Basils' policies and procedures.</li> <li>Measuring the performance of the Service by setting and achieving targets and producing statistical reports, where required.</li> <li>Maintain agreed standards of joint working for all aspects of the service provided.</li> <li>Ensure data collection requirements of the project are maintained. Following agreed procedures for the review process incl. effective tracking and monitoring of services.</li> <li>Ensure staffing resources meet contractual requirements and that risks and trends are monitored and managed in a timely way with appropriate approvals secured and necessary adjustments made. </li> <li>To attend and actively contribute to key meetings i.e. operational steering group, team meetings, case review. </li> <li>To ensure that all records are maintained accurately and professionally, alongside ensuring that all internal and external data and monitoring systems are kept up to date at all times.</li> <li>To ensure that statutory decisions are made and issued in line with legislation under the Housing Act 1996 and the Homelessness Reduction Act 2017. </li> <li>To ensure that cases are presented where a homelessness main duty is owed under the relief pathway in a timely manner to the local authority.</li> <li>To ensure that a duty system is operated at the Youth Hub.</li> <li>Contribute to reporting to Commissioners and key stakeholders regarding service performance.</li> <li>Maintain close reporting contact with the Youth Hub partnership managers, to ensure effective communication and service delivery.</li> </ul>QUALIFICATION: Essential: <ul> <ul> <li>Further training - Housing &amp; Business Management, Personnel, Care &amp; Support Work (e.g. NVQ Level 5)</li> </ul></ul>Desirable: <ul> <ul> <li>Level 4 in Health &amp; Social Care, Housing or Early Intervention/Prevention</li> <li>Degree/ HNC</li> <li>Relevant Professional - CQSW, Youth &amp; Comm. DMS, Inst. Of Hsg. Care &amp; Housing.</li> </ul></ul>ROLE EXPERIENCE Essential: <ul> <ul> <li>Experience with young people in one or more of the following -</li> <li>Youth Homelessness, Management, Youth Work, Probation, Residential or Community Work, Education or Training</li> <li>Experience of working with young people with complex needs.</li> </ul></ul>Desirable: <ul> <li>Experience of undertaking statutory decision making</li> </ul>KNOWLEDGE Essential <ul> <ul> <li>Ability to use initiative and maintain Confidentiality</li> <li>Ability to accept delegated responsibility</li> <li>Housing Rights, Welfare Reform Knowledge</li> <li>Relevant knowledge relating to homelessness i.e. Homeless Reduction Act 2017</li> <li>Knowledge of Children's Act, i.e. Section 17, 20 and 47.</li> <li>Knowledge of and commitment to E.O.P/Anti-Discriminatory practice.</li> </ul></ul>Desirable: <ul> <ul> <li>Housing Benefit/Rent System</li> <li>Immigration law/EU Rights</li> <li>Understanding of Statutory duties in Housing and/or Children's Services</li> </ul></ul>Locations Birmingham, Deritend, Head Office

HOMELESS PREVENTION COORDINATOR - BIRMINGHAM

The role As a Service Coordinator you'll support customers who have complex needs and/or are experiencing multiple disadvantage including: substance use, mental health, offending and rough sleeping/homelessness. You'll coordinate their access to a wide range of services and lead on the design and delivery of a service coordination plan alongside the customer and other essential agencies. Job requirements <ul> <li>Provide flexible, compassionate support to customers with complex needs, including homelessness, substance use, mental health.</li> <li>Empower customers to regain independence and help them understand what it takes to manage their own tenancy.</li> <li>Work closely with the multi-agency team and support network to strengthen support.</li> <li>Develop and design tailored service/support plans.</li> <li>Keep clear, accurate records and stay up to date on housing and safeguarding laws.</li> <li>Work alongside the Support Team Leader to promote Concrete's services, build community relationships and monitor service impact.</li></ul>What we're looking for <ul> <li>Experience supporting adults with complex needs such as substance misuse, homelessness and ill mental health.</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Genuine compassion for people affected by homelessness and an understanding of the barriers they face.</li> <li>Have an understanding of all Microsoft applications including Outlook, Word, Excel and Access.</li> <li>Great communication and problem-solving skills.</li> <li>Strong organisation and time management skills and the ability to prioritise high-risk cases.</li> <li>Full UK driving licence with own vehicle for work purposes is essential.</li> <li>DBS check is required.</li></ul>We also welcome people with transferable skills and lived experience-your journey can be part of someone else's success story. Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! We'll be interviewing as we go, so we might close the application process early if we find the right person. #Stoke #StokeonTrent #ServiceCoordinator #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Service Coordinator - Homelessness Supported Housing

Diolch am eich diddordeb yn y swydd uchod. Mae Grŵp Cynefin wedi bod yn darparu tai o ansawdd, sy'n ddiogel a fforddiadwy dros chwe sir gogledd Cymru a gogledd Powys i dros 8,000 o bobl ers 2014. Rydym yn gweithio'n galed i ddarparu tai a gwasanaethau rhagorol, i gyfrannu i ddatblygiad cymunedau cynaliadwy a gwarchod a hybu'r iaith Gymraeg gyda balchder. Rydyn ni am gynyddu iechyd a lles ein cymunedau i'r eithaf, creu cyfleoedd i newid bywydau a siapio lleoedd sy'n sicrhau dyfodol cynaliadwy. Mae Gorwel yn uned fusnes o fewn Grŵp Cynefin sy'n darparu gwasanaethau o safon i: <ul><li>gefnogi pobl sy'n dioddef trais yn y cartref</li><li>gefnogi pobl rhag colli ei cartref ac atal digartrefedd</li></ul>Rydym yn gweithio gydag unigolion a theuluoedd, rhai ohonynt yn denantiaid Grŵp Cynefin, o fewn pedair sir gogledd Cymru: Ynys Môn, Gwynedd, Sir Conwy a Sir Ddinbych. Mae ein prosiectau'n cynnwys llochesi, cynlluniau tai â chefnogaeth, gwasanaethau plant a phobl ifanc, cefnogaeth yn y gymuned a gwasanaeth ymgynghorwyr annibynnol trais yn y cartref. Ar gyfartaledd rydym yn cefnogi hyd at 650 o bobl yr wythnos ac mae gennym dros 70 o staff cyflogedig proffesiynol. Mae gennym staff profiadol a phroffesiynol yn gweithio o swyddfeydd ym Mhenygroes, Caernarfon, Llangefni, Pwllheli, Dinbych, Dolgellau a Blaenau Ffestiniog. Gwasanaethau Atal Digartrefedd yng Ngwynedd, Sir Ddinbych ac Ynys Môn Gwynedd Llys Seion Mae Cynllun Llys Seion yn safle gyda 6 o fflatiau ym Mhwllheli ar gyfer unigolion a theuluoedd digartref er mwyn cynnig cefnogaeth a chyngor i fyw yn annibynnol. Mae'r Cynllun Cefnogaeth Symudol yn wasanaeth ar gyfer trigolion Gwynedd er mwyn cefnogi teuluoedd ac unigolion i fyw yn eu cartref yn llwyddiannus ac annibynnol. Cynllun Cydgysylltydd Digartrefedd Gwynedd Nod y gwasanaeth yw darparu gwasanaeth cefnogi o ansawdd uchel mewn perthynas â thai ar gyfer pobl sengl a theuluoedd 16 oed a throsodd, sydd ag anghenion aml gefnogaeth a allai gynnwys cyfuniad o faterion megis digartrefedd, camddefnyddio sylweddau, cefndir o droseddu, iechyd meddwl a phroblemau anabledd dysgu lefel isel. Bydd y gwasanaeth yn targedu'r bobl hynny sydd ag anghenion cefnogaeth uchel. Sir Ddinbych Yr Hafod Prosiect tai â chefnogaeth ar gyfer pobl ifanc rhwng 16-25 oed ac sydd wedi ei leoli yn Ninbych yw'r Hafod. Bydd staff yn gweithio gyda phobl ifanc er mwyn cynllunio ar gyfer eu dyfodol drwy gynorthwyo ac annog sgiliau i reoli tenantiaeth ac i feithrin sgiliau er mwyn cael mynediad i waith. Mae'r Hafod yn cydweithio'n agos gyda'r HWB sydd yn rhan o'r un adeilad. Eto yn yr Hafod, mae Cynllun Cefnogaeth Symudol ar gael i bobl ifanc 16-25 oed sydd angen cefnogaeth i sefydlu a chynnal eu tenantiaeth yn lleol. Gwasanaethau Trais yn y Cartref Gwynedd ac Ynys Môn Llochesi a chefnogaeth mewn argyfwng Mae Gorwel yn darparu Gwasanaeth Trais yn y Cartref yng Ngwynedd ac Ynys Môn gan gynnwys pedair lloches mewn pedwar lleoliad cyfrinachol sydd yn llety argyfwng 24 awr, 7 diwrnod yr wythnos i ferched a'u plant sydd yn dianc oddi wrth trais yn y cartref. Cynllun Cefnogaeth Symudol Mae'r Cynllun Cefnogaeth Symudol gennym yn cefnogi merched, dynion a'u teuluoedd yng Ngwynedd ac Ynys Môn. Byddwch yn cefnogi ac ysgogi defnyddwyr gwasanaeth er mwyn llwyddo i fyw bywyd di-drais a'u helpu i adennill rheolaeth dros eu bywydau er mwyn hybu annibyniaeth. Os oes gennych yr ysfa a'r angerdd i fod yn allweddol wrth wneud gwahaniaeth i ddyfodol pobl, hon yw'r swydd i chi. Y Pecyn Math o gytundeb: Parhaol Cyflog: £24,492 y flwyddyn pro rata Gwyliau: 36 diwrnod y flwyddyn yn cynnwys gwyliau banc statudol pro rata Teithio: Defnyddiwr Car Achlysurol Pensiwn: Mae Grŵp Cynefin yn cynnig darpariaeth pensiwn trwy Gynllun Social Housing Pension Scheme (SHPS) Buddiannau Pecyn Buddion.pdf Benefits Package.pdf Sut i Ymgeisio am y swydd Canllawiau cwblhau cais.pdf Disgrifiad Swydd: DS Gweithiwr Cefnogi Atal Digartrefedd Gwynedd 0925.pdf Job description: JD Homelessness Support Worker Gwynedd 0925.pdf Gwiriad y Gwasanaeth Datgelu a Gwahardd (DBS) Byddwn yn gofyn i'r ymgeisydd llwyddiannus gwblhau gwiriad (Manwl gyda rhestrau gwahardd) ar gyfer y swydd hon. Mae'r gallu i gyfathrebu yn y Gymraeg ar Saesneg yn hanfodol ar gyfer y swydd hon.

Gweithiwr Cefnogi Atal Digartrefedd Gwynedd / Homelessness Prevention Support Worker Gwynedd

Job summary Band 6 - Outreach Mental HealthPractitioner Adult MH Planned Care Community ServicesHomeless Mental Health Service (HMHS) Base: OSL House / Agile working) 1 x Full Time37.5 Hrs per week An exciting opportunity hasarisen for a compassionate, enthusiastic, motivated, hardworking individual,with a mental health or Learning disability nursing, mental health occupationaltherapy or social work professional background to join the Homeless MentalHealth service. Providing engagement, assessment, support &amp; access totreatment services for people who are homeless, the role requires some streetoutreach to people rough sleeping, alongside the Council housing outreachteams. This can involve significantwalking, working in inclement weather, and often in challenging environmentsand potentially occasional limited out of hours working (6am start). Applicantsmust be prepared to undertake required duties as part of the HMHS. This postwill require working primarily across Charnwood, NW Leicestershire, Hinckley&amp; Blaby districts along with city centre clinics &amp; street outreach, soideally would suit someone living in the west / North West of Leicester /Leicestershire, in order to reduce home to work travel time and associatedcosts. Operating from variouslocations and some home working. The core working pattern is Monday to Friday8.30am to 4.30pm. Work may dictate some occasional out of hours working(enhancements paid). Main duties of the job The team is an active partnerwithin the wider multi-agency statutory &amp; voluntary sector homelessservices within Leicester City, and as such the successful applicant would beexpected to help facilitate this partnership, as well as assisting to developthe service and similar partnerships across the wider counties of Leicestershire&amp; Rutland. As the service develops across these districts the work will beallocated around existing staff locations to reduce mileage and travel time,however on occasion cover may be required for colleagues in other areasCandidates will need to demonstrate an ability to provide care for peoplepresenting with mental health difficulties within a variety of settingsincluding day centres, hostels &amp; temporary accommodation and general publicsettings (street outreach). Excellent assessment, risk management,organisational and communication skills are essential along with a good workingknowledge of community care &amp; Hospital admission &amp; discharge process.The ability to use your initiative, work autonomously and manage your timeeffectively is required along with the ability to work as part of a team andwider multi-agency homeless services. Due to the unique role, it is recommendedthat applicants contact the team to discuss &amp; ensure they are aware of therequirements of the role and the specific &amp; unique working environments.Shadowing current MHPs is possible with prior arrangement. About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.About UsLeicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents. We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).All jobs will require permission to work in the UK. For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.Applicants at risk within the local NHS who meet essential criteria will have preference for interview. Job description Job responsibilities Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Job description Job responsibilities Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification. Person Specification Qualifications Essential <ul> <li>Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.</li> </ul> Experience Essential <ul> <li>Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.</li> </ul>Person Specification Qualifications Essential <ul> <li>Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.</li> </ul> Experience Essential <ul> <li>Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Leicestershire Partnership NHS Trust Address OSL House East Link Meridian Business Park Leicester LE19 1XU Employer's website

Mental Health Practitioner - Homeless Service

About Us Homelessness Prevention and Solutions Officer Permanent and Fixed Term until 31/03/2028 Salary Range: £38,976 to £45,852 per annum Location: Richmond Objective of role We are looking for a capable and ambitious individual keen to help families and individuals facing homelessness to help support them in their homelessness journey and adhere to legislative guidance as well as policy and procedures. Who are we looking for? We are especially interested in your transferable skills in particular your ability to assess information, understand and accurately apply the assessment criteria, problem solve and communicate effectively with applicants, colleagues and agencies. Whilst previous experience of working in a homelessness or other busy front-line public-sector role would be advantageous, it is not essential. What we would like you to be is: <ul><li>To be emotionally mature and confident to work with people facing homelessness for various reasons.</li><li>Be a good listener and able to apply what you hear to the legal framework in which we work.</li><li>Be organised in your work and able to keep on top of changing priorities.</li><li>Be able to engage and work collaboratively with families and individuals who require housing assistance.</li><li>Be able to discuss, negotiate and persuade families and their landlords to prevent and relieve homelessness.</li><li>Be able to write reasoned decision letters, carry out interviews and produce case notes and assessments of a high standard.</li><li>Be a motivated and engaged team player.</li></ul>About the role You will be working proactively and collaboratively with households who are homeless or threatened with homelessness to assist them to sustain their current housing where possible, or to secure alternative, suitable and affordable accommodation. You will hold a personal caseload of households, to agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, homeowners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs. You will provide a flexible and responsive service for applicants who are homeless or threatened with homelessness ensuring comprehensive housing advice is available for customers, staff and partner agencies whilst managing expectations. You may need to carry out home visits to assess homelessness and the sustainability of the applicant's current housing. Essential Qualifications, Skills and Experience Knowledge of why people become homeless and relevant housing options to prevent or relieve homelessness. Good knowledge of services, benefits and support available to households with housing concerns Able to interpret and put into practice complex legislation and guidance. Experience of carrying out interviews, investigations, negotiations Be resilient and able to work in a busy fast paced service including working with customers with complex needs. Strong organisational and effective record keeping skills with experience of working successfully to performance targets and deadlines Indicative Recruitment Timeline: Closing Date: Sunday 28 September 2025 Shortlisting Date: Week commencing Monday 29 September 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information: Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. For more details, please click here Richmond and Wandsworth Councils

Homelessness Prevention and Solutions Officer

Homelessness Prevention Officer Permanent 37 hours a week Salary - NS8 £31,022 to £32,597 per annum We are now recruiting for a Homelessness Prevention Officer to help residents who are at risk of losing their homes to stay safely and securely housed through practical support, early intervention, and strong partnership working. We're looking for someone who puts residents first and thrives on making a difference. As a Homelessness Prevention Officer, you'll work closely with landlords, tenants, and partner agencies to prevent homelessness-especially in the private rented sector. You'll use your housing knowledge, problem-solving skills, and compassion to support people at risk, offering practical advice, financial solutions, and tailored support plans. To succeed, you'll need: <ul><li>Experience in housing or tenancy advice</li><li>Strong knowledge of welfare benefits</li><li>Great communication and negotiation skills</li><li>A CIH qualification or equivalent experience</li></ul>If you're customer-focused, solution-driven, and ready to be part of a team that lives our values we would love to hear from you. We're an ambitious, forward-thinking Council with strong values and a culture of doing our absolute best to serve our customers. We are proud of our organisational culture and receive positive feedback from our employees. We have a programme of internal activity to ensure that the voices of our employees are always heard and that they are kept informed on all Council activity and events. From roadshows to an annual award ceremony, from reviewing working arrangements to our Hug in a Mug initiative, it is incredibly important our employees are shown how valued they are and that they remain the beating heart of our workplace. We offer: <ul><li>Enrolment in the career average local government pension scheme.</li><li>Flexi scheme.</li><li>Hybrid working.</li><li>A generous annual leave entitlement that increases with service.</li><li>Family-friendly benefits.</li><li>One days' paid volunteering leave.</li><li>Lifestyle benefits platform.</li><li>Funded health cash plan.</li><li>Free car parking*</li><li>£10 a month gym membership at one of our four gyms in the district.</li></ul>You will be working with a professional, committed and experienced team who are passionate about supporting us to deliver the objectives as outlined in our Community Plan. For an informal chat or more information, please contact Clare Barlow, Senior Housing Options Officer on 01636 655273. *Free staff parking is valid until 30 June 2026. As an employer we will promote an inclusive working environment to maintain and develop a forward thinking and diverse workforce. Veterans/family of forces/ex-forces, those in care/care leavers, and candidates who declare disabilities (as defined by the Equality Act 2010) will be guaranteed interviews provided they have demonstrated that they meet the essential criteria of the post as detailed in the Person Specifications on their application forms. Closing Date: 28 September 2025 Interview: 8 October 2025 Salary range <ul><li>£31,022 - £32,597 per year</li></ul>

Homelessness Prevention Officer

The Vacancy FULL TIME - 37hrs Example of shift patterns may include - Early: 06:45 - 14:15, Mid: 08:30 - 16:30, Late: 11:30 - 19:30 Weekends and bank holidays required This is a great opportunity to work alongside our team to support people who may have a range of support needs including homelessness, co-occurring diagnosis, criminal history or physical health concerns. JOB PURPOSE To be part of a team that supports our clients, keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To support clients by helping them to gain practical life skills, and encourage their engagement with the running of the service</li> <li>To assist clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To carry out daily checks, for example, on clients and the property, and ad hoc housekeeping tasks</li> <li>To support individuals to achieve their desired goals</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR </li> <li>To maintain confidentiality </li> <li>To represent the organisation in a professional manner</li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.</li> <li>This role will require a full drivers' licence and access to a vehicle </li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis </li> <li>This role will require you to work nights and/or weekends </li> <li>This role will require you to lone work</li></ul>DESIRABLE CRITERIA <ul> <li>Experience in similar sectors</li> <li>Experience in customer service roles</li></ul>ESSENTIAL CRITERIA <ul> <li>Good communication skills</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Basic knowledge of Microsoft Outlook, Excel and Word</li> <li>Polite and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Collaborate well in a team</li> <li>Ability to respond calmly in a crisis</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. Two Saints is committed to safeguarding and safer recruitment. We carry out pre--employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker Assistant

Job Title- Homeless / Ex Offender Support Worker Location- Birmingham, B29 7JS Salary- £13.24 per hour Contract type- Permanent Working hours- Full Time - 35 hours - Sleep in shifts required Shift Patterns - Early - 07.30 - 14.30 Mid - 08.30 - 17.00 Afternoon/ evening - 15.00 - 23.00 - sleep in -23.00 - 07.30 <ul><li>Additional Sleep-in allowance £97.24 - (required 6/7 times per month) - Get paid for sleeping!</li></ul>About us GreenSquareAccord is one of the biggest social housing and care providers in England, we provide care and support to some of the most vulnerable people in society. This includes older people`s residential care, Specialist dementia care, Mental health nursing and supported housing for people with learning disabilities, with over 25 years` experience in over 100 care schemes, providing three million hours of care each year - GreenSquareAccord provides a hugely rewarding place to work About the Service GreenSquareAccord has delivered offender-based services for over 60 years in the West Midlands. We are recognised as the leading organisation to support and house offenders in Birmingham. You will join a highly experienced and established team as part of the overall city-wide Birmingham Scheme. Our long-standing effective relationships with West Midlands Police and Probation Service helps us to continue to offer the very best tenancy related support to those involved in the criminal justice system. In your new role, you will: <ul><li>The post is based in our Selly Park accommodation project offering tenancy related support to homeless ex-offendersThere will be opportunities to work in the community to support ex-offenders within their own tenancies</li><li>Provide person centred support to our clients to resettle them back into the community; leading to fulfilled lives, improved life choices, a reduction in offending and safer communities.</li><li>Take responsibility for completing all essential support tasks as a Support Worker whilst maintaining professional boundaries and confidentiality.</li><li>Special Requirements: The post holder will be expected to be part of a 4 week rolling rota which will include working weekends and bank holidays. You will be expected to complete on average 6/7 sleep ins a month, you will be paid additionally £97.24 per sleep in.</li><li>Our staff safety comes first, our enhanced security policy and measurements ensure that all staff is protected during their shift.</li></ul>You will ideally have: <ul><li>Experience and relevant knowledge of the needs of ex-offenders and vulnerable people and how these needs can be met.</li><li>Confident to work within a small team as well as being a lone worker</li><li>Be proficient in using Microsoft Office packages and maintaining accurate written records.</li><li>A full Driving Licence and access to your own car is essential for this role</li><li>Able to work as part of a rollng rota which will include weekend and bank holidays, you will be paid additionally for sleep ins.</li></ul>About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes. <ul><li>Trust based flexible working and supportive and friendly teams</li><li>25 days annual holiday entitlement, increasing to 30 days</li><li>One day off for your birthday</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>How to apply If this sounds like the exciting new challenge you`ve been waiting for, we`d love to hear from you. Email your Cv to [email protected] or click apply now. All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Homeless / Ex Offender Support Worker

Job Description Job Title: Homeless Prevention &amp; Resettlement Worker Contract Type: Permanent Salary: £26,549.63 (£27,722.51 is achieved after 18 months successful performance in the role) Working Hours: 37.5 hours per week Working Pattern: Monday to Friday 9am to 5pm Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. The difference you will make as Homeless Prevention &amp; Resettlement Worker In this role you will be required to work in the community and visit customers in their own homes. Support vulnerable adults, families and young people (from 16years) to prevent them losing their accommodation as the customers you work with will be facing challenges and may be at risk of becoming homeless. Ideally in this role you will resettlement support to those moving into independent living from either commissioned temporary accommodation services and/or those placed in emergency temporary accommodation by Housing Options Service About you We are looking for someone with: • Knowledge of Psychological or Trauma Informed approaches to support • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. • An understanding of the current UK Benefit System and working knowledge of Universal Credit • Team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Excellent time management and communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: <ul> <li>Competitive pay &amp; generous pension </li> <li>28 days holidays plus bank holidays</li> <li>Flexible working options available</li> <li>Investment in your learning, personal development and technology</li> <li>A wide range of benefits</li></ul>Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Applications may close before the deadline, so please apply early to be considered. Role Profile Job purpose To work collaboratively as part of a committed team to deliver an outstanding service and a range of personalised support that puts customers first, empowering them to achieve their goals and aspirations. You will be required to work in the community and visit customers in their own homes. Support vulnerable adults, families and young people (from 16years) to prevent them losing their accommodation as the customers you work with will be facing challenges and may be at risk of becoming homeless. Resettlement support to those moving into independent living from either commissioned temporary accommodation services and/or those placed in emergency temporary accommodation by Housing Options Service. Role requires you to: Support Customers Use psychologically informed approaches and Trauma Informed Care principles - supporting customers to develop new ways of thinking and make steps towards independence, by: • Co-producing bespoke support plans that enable customers to sustain their own tenancies, involving key stakeholders (e.g. family/other support providers) where appropriate. • Leading on the organisation and delivery of scheduled reviews of support and risk plans or following an incident/significant change in a customer's circumstances as per contract specification. • Support customers at the start of tenancy commencement to understand their tenancy, manage rent payments, help to organise utilities and bills. • Engaging customers to meet agreed outcomes and develop independent living skills using motivational techniques. • Assisting customers with day-to-day support and tenancy-related matters. • Identifying and promoting opportunities for employment, education and training and supporting customers to remove barriers to accessing these opportunities working alongside colleagues in the team. • Supporting customers who may be living in temporary accommodation to be 'tenancy ready' enabling successful move on and tenancy sustainment. • Signposting customers to appropriate external support services, including interventions such as food banks and other community resources. • Supporting customers to maintain financial independence through budgeting plans and maximising income. • Assisting customers with signposting for specific debt advice, financial statements and negotiating with third parties where necessary. • Supporting and monitoring customers' healthcare needs, proactively encouraging appropriate contact with healthcare professionals. • Ensuring the safety of our customers by following local safeguarding procedures, recognizing and acting on any significant risk, and escalating appropriately. • Recording and updating clear, factual and accurate strengths-based customer information on the local or appropriate digital platform. • Deliver a non-judgmental and inclusive service which treats customers with dignity, respecting gender, gender identity, sexual orientation, age, physical or mental health ability, religion, culture, social background and lifestyle choice. Service Delivery: • Work in partnership with local authority, social and private rented housing to identify suitable accommodation for customers who are living in temporary accommodation or at risk of homelessness too set up and maintain a tenancy either virtual or face to face support • Carrying out housing support assessments for vulnerable customers and ensuring they are linked into relevant support and health services as indicated by assessment. • Provide initial tenancy related support, advice and assistance directly to tenants as required, to prevent escalation of issues and sustain the tenancy. • Provide practical interventions during the transition to settled accommodation to ensure that customers have access to furniture, including applying for appropriate grants. • Meet Key Performance targets as outlined in the contract specification, alongside KPIs set by Riverside • Support the collation of statistical information for the service. • Advise and advocate on behalf of the customers. • Develop and maintain local partnerships to provide a holistic range of support for customers, liaising with them to facilitate access to support. • Record and update clear, factual, accurate, strengths-based customer and statistical information on the local or appropriate digital platform. You will be required to: • Work flexible hours to meet customer and business needs, which may not include normal office hours. • Travel to customers' homes within an identified geographical area. • Use the Lone Worker system as and when necessary. • Ensure customers are safe at all times - carrying out all of your duties within Riverside's Policy and Procedure framework e.g. health &amp; safety, safeguarding, dignity at work, GDPR, cash handling, etc. • Deliver your role in line with the Riverside company values - "Our Riverside Way". • Participate in team meetings, regular supervisions and reflective practice sessions. • Undertake regular training and take responsibility for your own continuous development to enable you to deliver your role safely. • From time to time you may be required to undertake additional duties and responsibilities in consultation with your Line Manager Person specification Essential: • Knowledge of Psychological or Trauma Informed approaches to support • An understanding of the barriers faced by vulnerable and diverse customer groups and individuals with complex needs. • An understanding of the current UK Benefit System and working knowledge of Universal Credit • Team player with a caring, empathetic, flexible and have a resilient, can-do attitude. • Excellent time management and communication skills • The ability to demonstrate initiative and the confidence to make and act on decisions. • Competent administrative and IT skills and ability to produce reports and other communications. Desirable: • Experience of working in challenging environments with the ability to plan, prioritise and organise tasks to achieve results. • Knowledge of current benefit systems. • Experience of working in a care and support environment. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Homeless Prevention & Resettlement Worker

The role As a Gateway Coordinator, you'll engage with customers and referrers as they access the Gateway Service for homelessness support. You will make sure that customers receive support and advice that is reactive and tailored to them, to prevent and reduce homelessness. You'll also be the first point of contact upon referral within the service for customers, other professionals and organisations and promote the service to them. You will be predominantly office based but also have the opportunity to visit the homelessness support hubs across the city to meet customers in person. Job requirements <ul> <li>Support customers with multiple and complex needs.</li> <li>Lead on the customer's support package, coordinating essential services around that customer to ensure that the customer has the opportunity to engage.</li> <li>Stay in touch with multi-agency team/support network, providing regular updates where necessary.</li> <li>Refer customers to appropriate services, encourage and support their engagement.</li> <li>Advocate for customer access into services and challenge barriers and exclusions that customers may face.</li> <li>Attend multi-disciplinary team meetings with necessary services, striving to achieve fair access and positive outcomes for customers and to provide a positive platform for communication.</li></ul>What we're looking for <ul> <li>Educated to GCSE level and/or have a good level of maths and English.</li> <li>Experience supporting adults with complex needs, such as substance misuse, homelessness and ill mental health (or transferable skills you can bring to the role).</li> <li>Experience working with confidential and complex information, following data protection laws.</li> <li>Great communication, problem-solving, organisation and time management skills.</li> <li>Basic understanding of Microsoft Office, including Outlook, Word, Excel and Access.</li> <li>Awareness and understanding of current housing and homelessness law.</li> <li>Knowledge of welfare benefits systems and types of benefits available.</li> <li>Awareness of issues and challenges facing homeless people and their ability to regain independent living.</li> <li>Full UK driving license with own vehicle with business insurance is preferable.</li></ul><ul> <li>DBS check.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! - Please note: We will be interviewing as we go along so the vacancy may close early if we find the right person. #Stoke #StokeonTrent #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Gateway Coordinator - Homelessness Referrals and Allocations

The Vacancy FULL TIME - 37hrs Portsmouth Young People Services provides supported accommodation for up to 83 young people between the age of 16 and 25, including care leavers and looked after children. The service operates across three locations, each is tailored to the needs of the clients and offer various levels of support. Our aim is to support to young people with their individual needs to enable then to gain life skills to move on to lower or independent supported living. This is a fast paced, energetic service. If you're looking for an exciting role, where you'll be making a difference in the lives of those you support then this is the role for you! JOB PURPOSE To lead on the case management of clients and be part of a team that supports them in keeping them safe and helping them achieve their goals. To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. MAIN RESPONSIBILITIES <ul> <li>To assess the needs of each client, helping to develop their individual support plan to achieve their goals</li> <li>To produce and regularly review comprehensive client-based risk assessments</li> <li>To manage a caseload of clients on a one-to-one basis </li> <li>To support clients to gain and/or maintain accommodation or achieve outcomes defined by the service specification</li> <li>To engage with local authorities, health providers and other agencies, creating and maintaining constructive working relationships to maximise the opportunities available to clients</li> <li>To lead on client activities to help them gain practical life skills and encourage their engagement with the running of the service</li> <li>To support clients with managing their finances, paying rent, managing arrears and accessing benefits</li> <li>To encourage and signpost clients to the local community and to resources relevant to their aspirations including education, training, employment activity or volunteering </li> <li>To support clients in trauma informed and psychologically informed ways</li> <li>To adhere to safeguarding responsibilities, following our safeguarding policy and procedure</li> <li>To help maintain health and safety, ensuring clients, visitors and buildings are safe in accordance with Health and Safety regulations, policy and procedures</li> <li>To provide basic first aid assistance until help arrives (full training is provided)</li> <li>To work confidently and efficiently when lone working</li> <li>To maintain accurate records on our client management system and ensure these are stored in line with GDPR</li> <li>To maintain confidentiality</li> <li>To represent the organisation in a professional manner </li> <li>To carry out any other reasonable duties required in the interest of the organisation</li></ul>ROLE REQUIREMENTS <ul> <li>This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role</li> <li>This role will require a full drivers' licence and access to a vehicle</li> <li>This role will require you to work flexibly across several sites </li> <li>This role will require you to work with clients on a one-to-one basis</li> <li>This role will require you to work nights and/or weekends</li> <li>This role will require you to lone work</li></ul>ESSENTIAL CRITERIA <ul> <li>Strong communication skills, both verbal and written</li> <li>Clear verbal and written English </li> <li>Good keyboard skills for data inputting</li> <li>Good working knowledge of Microsoft Outlook, Excel and Word</li> <li>Confident and assertive manner</li> <li>Ability to self-motivate as you will work on your own</li> <li>Effective team working </li> <li>Ability to respond calmly to crisis</li> <li>Deal promptly with and effectively react to challenging situations</li> <li>Have an interest and genuine concern for homelessness and related issues</li></ul>DESIRABLE CRITERIA <ul> <li>Experience of managing a caseload of clients </li> <li>Understanding of risk assessment and person-centred, outcomes-based delivery</li> <li>Understanding of the support needs of people experiencing homelessness or those with complex needs</li> <li>Knowledge of voluntary and statutory agencies, housing regulations and the benefits system</li></ul>We reserve the right to close our adverts early if a successful candidate is found, so please submit your application as soon as possible. About Us We offer support to people who are homeless, vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe, flexible and reliable client led housing and support with a focus on reducing homelessness, improving health and wellbeing and building on individual's skills and resilience to break the cycle of homelessness, poverty and exclusion. We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire, Hampshire, Isle of Wight and Dorset. We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients. We're committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed. We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process. Our vision To be a safety net for people in tough times and the springboard to a brighter future. Our mission To provide people with homes and specialist support so they feel more valued and secure, and ready to take the next steps. Our values Everyone matters We know we're stronger together We do the right things, for the right reasons We never give up Our Gallery Previous Next Our Benefits Extra mile awards Pension with life cover Blue Light Card Champions of equality Employee assistance programme Staff discounts via Wider Wallet Dedication to wellbeing GP helpline Length of service awards Generous and flexible holiday Refer a friend scheme

Homeless Recovery Worker

Job Title - Housing / Homeless Support Worker Head office Location - Brindley Place, Birmingham Location - CV11 5RD - Nuneaton Hourly Pay- £13.24 per hour Contract type - Permanent Working hours - 25 hrs per week About the role The Housing Support Worker will be working with homeless clients with complex needs in a project environment which also involves dispersed properties. Working 25 hours a week Monday to Friday between the hours of 9.00 to 4.30 pm (shift pattern to be discussed). Experience working with the homeless and knowledge of welfare benefits are desirable as is skills in electronic recording. Drivers licence and own car is essential. Reporting to the Senior Housing Support Worker you will be providing housing related support to vulnerable homeless adults over the age of 25 both male and female. A key responsibility of the post will be recording and amending risk assessments centred around resettlement to general needs housing. As a provider of supported housing you will assist in all management functions such as recording rent, reporting repairs, client engagement, setting up rooms, maintaining high standards in dcor in communal areas, health and safety checks and purchasing supplies. Working with P3, Probation Service, Police, Housing and Benefit Services you are required to provide advice and guidance to customers to assist them with access to general needs housing and their successful reintegration back into the community. This is a varied and challenging role which is rewarding when performed well - you will be making a difference not only to individuals that you work with but the wider community. Please note that if you are successful in this role, we will require a DBS check to be completed. Further details will be sent following offer. About you You are genuinely passionate about achieving and sustaining excellent service. You possess a non - judgemental approach to working with people with support needs and knowledge of addiction, mental health, welfare benefits and offending services. You possess the ability to multi - task and work under pressure and can prioritise and deliver against objectives. You are flexible and adaptable in your approach to achieving goals. You have the ability to build strong relationships, internally and externally. You are an excellent team player, enthusiastic and care for the work you undertake. About us We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive. We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest. Everyone deserves a home, it`s a place from which we build our future, we thrive at home. We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most. Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them. We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system. The GSA Way We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way. A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is. Our five core commitments are: <ul><li>We believe our customer is everything</li><li>We are one team</li><li>We are supportive and caring</li><li>We are business-minded for social purpose</li><li>We are curious and ambitious.</li></ul>You can read more about the GSA Way in our recruitment pack. Benefits In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes: <ul><li>Trust based flexible working and supportive and friendly teams</li><li>25 days annual holiday entitlement,</li><li>Opportunity to buy or sell annual leave</li><li>A defined contribution pension scheme GSA matches up to 6% contributions</li><li>We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.</li><li>Access to Blue Light discount card membership</li><li>Confidential Employee Assistance Programme (EAP).</li><li>Cycle to work Scheme</li><li>Eligible for occupational sick pay</li></ul>All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy. GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the `essential eligibility criteria` for the role, as detailed in the job description, are guaranteed an interview. If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Housing / Homeless Support Worker

The role As a Duty Practitioner you'll provide support and advice to people who have experienced homelessness at our male or female scheme. You'll make sure customers feel comfortable and can manage their tenancy, as well as signposting them to other support such as housing, health and welfare. This role is 37.5 hours on a rota basis, covering 8am - 11pm, Monday to Sunday. Job requirements <ul> <li>Provide and maintain a friendly and supportive environment at the scheme.</li> <li>Support customers to manage their rent and service charge payments, including their benefit claims where necessary.</li> <li>Complete detailed sign-ups to make sure new customers understand their rights and responsibilities. Assist with all areas of move-in to make sure new customers feel comfortable and informed about their tenure agreement, the local area and other services.</li> <li>Support customers by providing advice on housing, health, welfare benefit claims and other areas. This includes crisis intervention where necessary.</li> <li>Help to manage the safety and security of residents and the building, through monitoring all who enter and exit the scheme, and through regular health and safety room checks.</li> <li>Arrange appointments for customers with services such as GPs and DWP. Accompany customers on visits to other services if needed.</li> <li>Complete administrative tasks including phone calls, post and general enquiries.</li> <li>Support with financial duties including prompting and recording weekly rent and service charges and liaising with housing benefit and benefits agencies on behalf of customers.</li></ul>What we're looking for <ul> <li>Educated to GCSE Level or with a good level of maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Previous knowledge or experience of homelessness and/or supporting people with multiple complex needs is desirable.</li> <li>Great communication and administrative skills. </li> <li>Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.</li> <li>DBS check.</li> <li>Someone able to work on a seven day rota including mornings, evenings, weekends and bank holidays such as Christmas Eve/Day and New Year's Eve/Day.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! Please note, we are interviewing as we go along and the vacancy may close early if we find the right person. #Stoke #StokeonTrent #DutyPractitioner #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Duty Practitioner - Males Homelessness Scheme

About The Role Working Hours: 35 Hours Per Week (Monday-Friday with occasional late finishes and weekend work) Contract Type: 1 x Full Time, Permanent (Broom Lane) and 1 x Full-Time, Temporary (Etrop, 5 Months) Additional Payments: 6.7% Flexibility Payment Closing Date: 05 October 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request. This is a rewarding role which involves managing a highly motivated staff team and the smooth running of a temporary accommodation. We are recruiting both a permanent Homeless Lead Officer for the Broom Lane and a 5 month Homeless Lead Officer for Etrop: Broom Lane is a mixed accommodation for high needs individuals experiencing homelessness. Staff support residents with accessing universal credit, bank accounts, drug and alcohol referrals, mental health referral, budgeting, getting formal ID, creating personalised support plans, listening to their concerns and needs and eventually moving them on to suitable medium to long term accommodation. The HLO will monitor, train and support staff to do this work, as well as assisting the Team Leader with the efficient running of the hostel to Manchester City Council aims and objectives. Broom Lane has 10 Accommodation Support Workers. Etrop Grange is Manchester City Council's rough sleeper accommodation, taking residents straight off the street. The 69 bed accommodation is fast paced with residents generally staying for up to 28 days as staff support clients transition to coming indoors and then look to move them on to other accommodation. As with Broom Lane, the HLO will monitor, train and support staff to do this work, as well as assisting the Team Leader with the efficient running of the hostel to Manchester City Council aims and objectives. Etrop has 14 Accommodation Support Workers and a cook. Both roles are highly rewarding, helping to manage motivated teams to achieve strong results for some of Manchester's most underprivileged people. Homeless Lead Officers receive an additional 6.7% on their wage as a flexibility payment for occasional weekend work and late finishes. About the Candidate The successful candidate for this role will be empathetic, have strong people skills and be passionate about ending homelessness. You will be a flexible and motivated worker who can deal with rapidly changing situations and enjoy working in a fast paced environment. You will use a holistic approach to support our clients and manage our staff team effectively. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. </li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. </li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. </li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. </li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. </li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li></ul>When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Homeless Lead Officer

1 x FTC Maternity Cover Are you passionate about preventing homelessness and supporting people in finding sustainable housing solutions? Reading Borough Council is looking for a motivated, empathetic, and proactive individual to join our Housing Needs Team as a Homelessness Prevention Officer. We seek the best talent from the widest pool of people as a diverse and inclusive team will be key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities. About the role: • Leading on your own caseload and work collaboratively with other partner agencies. • You will work with members of the public to prevent them from losing their current home or to support them to secure a new one. • The focus of the role is to prevent households from being homeless whilst working within the legal framework. • The successful candidate will have the ability to negotiate through a variety of environments • Will require you to have difficult conversations and deliver on realistic expectations. Main Duties and responsibilities: In this vital role, you'll be working directly with residents at risk of homelessness to identify the root causes of their housing issues and support them to find lasting solutions. You'll create and manage personalised housing plans, tailoring your approach to meet the unique needs of each customer. Whether it's negotiating with landlords, mediating family breakdowns, or identifying benefit entitlements, you'll be there every step of the way to support people in maintaining or securing accommodation. You'll carry out interviews, home visits, and outreach work in a range of settings including homes, prisons, hostels, and hospitals. Using your knowledge of housing law, welfare benefits, and tenancy rights, you'll provide timely, accurate advice and support to help people navigate complex and often urgent situations. Where homelessness cannot be prevented, you'll be responsible for making statutory decisions in line with Part VII of the Housing Act 1996, managing casework to ensure compliance with legislation and best practice. Collaboration is key in this role. You'll work closely with internal departments, health services, social care, and local charities to safeguard vulnerable individuals and secure positive outcomes. You'll also contribute to service development, support new team members, and play a key role in driving continuous improvement within our homelessness prevention service. About you: We are looking for an enthusiastic and self-motivated person with excellent communication skills and experience in problem solving and partnership working, with the ability to work with local residents to ensure their community feels safe. You will need to be able to complete case records, collate evidence and write witness statements, all underpinned with excellent organisational &amp; IT skills and the ability to manage your own workload. You'll be part of a team that relies on each individual to play their part to the best of their ability. As well as the colleagues that you work closely with every day, you'll also be part of Team Reading, playing your personal part in making Reading a successful and vibrant place. Our vision is to ensure that Reading realises its potential as a great place to live, work and play, and that everyone shares the benefits of this success. Our values and behaviours guide how we will achieve this: Work Together as one team - champion and inspire a culture which ensures that all employees across the organisation work together to provide excellent outcomes for Reading Drive Efficiency - create an environment in which resources are used efficiently and employees' skills are developed and used effectively Be Ambitious - aspire to deliver excellence and inspire and support others to reach their potential Make a Difference to Reading - inspire a culture in which the customer is the focus and where change is welcomed as an opportunity Our offer We offer a supportive environment to grow and develop your career with the opportunity to put your ideas across. Innovation and ambition is strongly encouraged, and you'll get a great feel for that working in our friendly and collaborative environment. A competitive salary alongside a range of benefits including: • Generous holiday entitlement - 25 days holiday each year plus bank holidays - rising to 33 days after 10 years' service, with the option to buy additional leave • A wide range of flexible working opportunities • Modern working environment at the Civic Offices in the heart of Reading • Local Government Pension Scheme (LGPS) • Life Assurance - three times your annual salary (for members of the LGPS) • On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted • Season Ticket Loan - to help with the cost of your rail/ bus journey, to &amp; from work • Lease car salary sacrifice scheme allowing you to lease a brand new, greener car for three years. The monthly fee includes insurance, servicing and road tax For more information on this position please contact Anna Layzell - Homelessness Prevention Team Leader - <a href="mailto:anna.layzell@reading.gov.uk" target="_blank">anna.layzell@reading.gov.uk</a> Closing Date: Sunday 5th October 2025 Interview Date: To be confirmed Please note that the closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.

23 Homelessness Full Time Jobs