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Department:&nbsp;Affordable Homes Reports to:&nbsp;Service Manager – Housing Assets Team:&nbsp;Surveyors (x4), OT (x1), Adaptations Surveyor (x1), Lands Officer (x1),&nbsp;Retrofit Team (x3)About the RoleWe are seeking a dynamic and experienced&nbsp;Operations Manager – Planned Maintenance&nbsp;to&nbsp;lead the delivery of our capital investment programme and planned maintenance services. This is a pivotal role within the Housing Assets team, responsible for ensuring high-quality, customer-focused, and value-for-money services for our tenants.You will manage a multidisciplinary team of technical professionals, oversee the procurement and delivery of maintenance contracts, and ensure compliance with Decent Homes standards, health and safety regulations, and strategic housing objectives.Key Responsibilities<ul><li>Lead the delivery of the Council’s planned maintenance and capital investment programmes.</li><li>Manage and motivate a team of surveyors and specialists to deliver high-performing services.</li><li>Oversee procurement, contract management, and compliance with financial and regulatory standards.</li><li>Ensure accurate stock condition data and effective asset management planning.</li><li>Drive service improvement through performance monitoring, resident feedback, and innovation.</li><li>Represent the Council in meetings with stakeholders, residents, and external partners.</li></ul>What We’re Looking ForWe’re looking for a confident leader with:<ul><li>Full membership (or working towards) of RICS or CIOB and a relevant degree.</li><li>A strong background in contract/project management within housing or a related field.</li><li>Excellent knowledge of building technology, asset management, and housing systems.</li><li>Proven ability to manage budgets, lead teams, and deliver results under pressure.</li><li>Strong communication, negotiation, and IT skills, including use of databases and reporting tools.</li><li>A customer-focused, innovative, and flexible approach to service delivery.</li></ul>A retrofit qualification and experience working in or with local authorities would be advantageous.Other Requirements<ul><li>A full driving licence and access to a vehicle for business use.</li></ul>Why Join Us?At South Cambridgeshire District Council, we are committed to delivering excellent services and investing in our people. You’ll be part of a supportive and forward-thinking team, with opportunities to shape the future of housing services and make a real difference in our communities.South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.Closing Date: 9am 7 September 2025Interview Date: To be confirmed

Operations Manager – Planned Maintenance

We're Hiring: 3 x Surveyor – Energy and Stock ConditionJoin Our Growing TeamSouth Cambridgeshire District&nbsp;Council is expanding its Housing Assets team and we’re excited to announce&nbsp;three new opportunities&nbsp;for skilled and motivated individuals to join us as&nbsp;Surveyors – Energy and Stock Condition.These roles&nbsp;are central to improving the quality, safety, and energy efficiency of our housing stock. You’ll be part of a dynamic team delivering essential surveying services, including&nbsp;Stock Condition Surveys,&nbsp;Energy Performance Certificates (EPCs), and&nbsp;Housing Health and Safety Rating System (HHSRS)&nbsp;assessments.What You’ll Be Doing<ul><li>Conduct EPCs, HHSRS assessments, and full stock condition surveys.</li><li>Inspect void properties and diagnose repairs.</li><li>Administer repair orders and ensure high standards of delivery.</li><li>Liaise with tenants, contractors, and internal teams.</li><li>Maintain compliance with statutory regulations and council policies.</li></ul>What We’re Looking ForWe’re looking for&nbsp;three individuals&nbsp;who are:<ul><li>DEA qualified&nbsp;to SAP 10 methodology (C&amp;G6361 or equivalent), ideally accredited with Elmhurst.</li><li>Hold a&nbsp;Certificate of Competence in applying the HHSRS.</li><li>Experienced in building maintenance, energy efficiency, and housing surveys.</li><li>Skilled in using housing management systems and mobile platforms.</li><li>Strong communicators with excellent organisational and interpersonal skills.</li><li>Able to work independently and collaboratively, with a customer-focused approach.</li></ul>Desirable Qualifications and Experience<ul><li>HNC/HND in Building Studies or equivalent.</li><li>Membership of CIOB or RICS.</li><li>Experience working in housing maintenance and with tenants/leaseholders.</li><li>Knowledge of housing law and policies.</li></ul>Other Requirements<ul><li>Full UK driving licence and access to a vehicle.</li><li>Commitment to ongoing professional development.</li></ul>What We Offer<ul><li>Local Government Pension Scheme&nbsp;– secure and generous retirement benefits.</li><li>Paid mileage&nbsp;for work-related travel.</li><li>Flexible hybrid working arrangements.</li><li>A supportive and collaborative team environment.</li></ul>Why Work With Us?At South Cambridgeshire District Council, we’re committed to delivering high-quality housing services that make a real difference. You’ll be joining a forward-thinking team with a shared passion for improving homes and communities.South Cambridgeshire District Council is a four-day week employer. We expect our colleagues to get 100% of their work done, in around 85% of their contracted hours, for 100% of their pay. All Council staff will be able to opt-in to this way of working under a Productivity Policy. We are a four-day week employer as it helps us attract and keep talented colleagues and improves services by reducing our reliance on costly agency workers. It also supports improved health and wellbeing.Closing Date: 9am 19 October 2025Interview Date: To be confirmed

Surveyor - Energy and Stock Condition

About Us:Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.&nbsp;At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.Benefits:As part of our team, you will enjoy a comprehensive benefits package, including:Flexibility:<ul><li>A minimum of 25 days of annual leave, plus Bank Holidays.</li><li>Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)</li><li>Flexi-time scheme for a better work-life balance.</li></ul>Lifestyle:<ul><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Professional Development:<ul><li>Training and Development opportunities.</li><li>Payment of one professional subscription fee</li></ul>Financial Planning:<ul><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>What to Expect in the Role:You will oversee the delivery of the Council’s affordable housing enabling programme and lead the review of the Council’s housing strategy and development functions to ensure that the authority is successful in working in partnership with registered providers and other organisations in understanding and tackling the housing challenges facing the District.&nbsp;&nbsp;Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):<ul><li>To oversee the delivery of the Council’s affordable housing enabling programme, including working with Registered Providers as appropriate.</li><li>To lead on the delivery and review of housing development policy and strategy, including the Stratford-on-Avon Housing Strategy, and to assist in the preparation of other related documents e.g. South Warwickshire Local Plan. </li><li>Oversee the effective delivery and monitoring of any action plans and delivery of investment projects, including delivery of relevant actions of the Housing Strategy.</li><li>To work effectively and positively with key businesses, partners and stakeholders to deliver housing development. This will include representing the Council at key meetings and events. </li><li>To work effectively with the Council’s Housing Service to fulfil the Council’s statutory responsibilities in respect of housing and homelessness.</li><li>To assist in preparing advice and responses to policy consultation documents from other local authorities or planning bodies, government departments and other agencies. </li><li>To lead on, and contribute to, as appropriate, the preparation of any funding bids and to effectively monitor targets and report outcomes of any programs</li><li>To undertake research, both empirical or from existing sources, to assist in the formulation and or monitoring of housing policy and to measure the effectiveness of policy against identified objectives. </li><li>To liaise effectively with, and provide policy advice and information to, Elected Members, officers of the council, the public, committees, the development industry and other agencies and organisations. </li><li>To oversee the work of the Council’s Rural Enabler which is a post that sits outside of the Council but which is funded by the Council.</li></ul>What You’ll Need (Please see Job Description and Person Specification for more details):<ul><li>Degree level qualification in a housing strategy &amp; development related field, or equivalent work experience. </li><li>Experience of preparing housing strategies and&nbsp;working within a housing strategy &amp; development related field. </li><li>Able to deal with contentious and confidential matters with diplomacy and tact. </li><li>Enthusiastic, positive and can-do approach and ability to use initiative and build strong relationships with colleagues and key stakeholders.&nbsp;</li></ul>For an informal chat about the role, please contact Jo Bozdoganli, Policy Manager on 01789 260473 or <a href="mailto:joanne.bozdoganli@stratford-dc.gov.uk" target="_blank">joanne.bozdoganli@stratford-dc.gov.uk</a>Applications will close at midnight on Wednesday 22nd October 2025Interviews will be held w/c 3rd November 2025The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Housing Strategy and Development Manager

Based in the heart of Warwickshire, the beautiful district of Stratford-on-Avon is, without doubt, one of the most scenic and historical regions in the UK. Stratford-on-Avon District Council’s headquarters are located in the heart of William Shakespeare’s hometown. In the District, you will find thriving market towns, home to over 135,000 residents and a tourist destination for millions of visitors each year, from across the globe. We are proud to provide public services to residents, businesses and visitors across this magnificent region, making it a great place to live, work and visit.At the Council, our people are our superpower and by choosing to bring your talents to our organisation, you will be joining a great team where everyone feels that they truly belong, full of dedicated people all working with passion and purpose, across a dynamic portfolio of work providing high-quality services.Benefits:As part of our team, you will enjoy a comprehensive benefits package, including:Flexibility:<ul><li>A minimum of 25 days of annual leave, plus Bank Holidays.</li><li>Hybrid working arrangements with the flexibility to work from home for up to 60% of your hours (dependent upon the role)</li><li>Flexi-time scheme for a better work-life balance.</li></ul>Lifestyle:<ul><li>Health Cash Plan Scheme for medical and dental expenses.</li><li>Eye test voucher scheme</li><li>Everyone Active Gym Membership discount&nbsp;</li></ul>Professional Development:<ul><li>Training and Development opportunities.</li><li>Payment of one professional subscription fee</li></ul>Financial Planning:<ul><li>Access to the Local Government Pension Scheme to secure your future.</li><li>Access to free Will writing services.</li><li>Employee Assistance Programme</li><li>Salary Sacrifice schemes e.g. Cycle to Work etc.</li><li>Free town centre parking</li></ul>What to Expect in the Role:You will work in partnership corporately and externally to maintain an overview and understanding of all aspects of strategic housing policy and assist with the provision of the Council’s housing policy and development team function and service, making appropriate links and recommendations across different policy areas.&nbsp;Key Accountabilities and Responsibilities (Please see Job Description and Person Specification for more details):<ul><li>To help prepare and deliver the Council’s Housing Strategy which incorporates the Council’s Homelessness Review and Strategy, Private Sector Housing Strategy and Rough Sleeper Strategy.</li><li>As directed, to take the lead on delivering strategies, plans, policies, advice, and research that sit under and inform the Housing Strategy.</li><li>To draft and deliver other housing and housing related strategies, policies etc. as required. To provide strategic housing input to strategies, policies and plans being prepared by other people.</li><li>To keep up to date with and analyse changes to housing and housing related legislation, policy, guidance, best practice, and funding to be able to effectively assist in the preparation, review, and delivery of the Housing Strategy.</li><li>To know about common existing data sources and research, and where to find them. To understand any possible limitations of such information and how to use and interpret it. </li><li>To undertake, commission and evaluate research, information and consultation including lead&nbsp;responsibility for housing needs assessments of all types.</li><li>To develop good working relationships and partnership working corporately and with external partners and stakeholders to promote the Authority’s strategic housing objectives and facilitate evidence-based decision making and best use of resources.</li><li>Whilst the main focus of the role relates to housing strategy and policy, an understanding of how the enabling and delivery of new affordable homes fits into the wider picture is required. </li><li>To be able to disseminate verbal and written information that is tailored to different audiences. This includes presentations, briefings, and committee reports.</li><li>To complete the Local Authority Housing Statistics and other statistical returns.</li><li>To respond to relevant Freedom of Information requests, member, press inquiries, consultation documents as directed.</li></ul>What You’ll Need (Please see Job Description and Person Specification for more details):<ul><li>Chartered Membership of the Chartered Institute of Housing (CIHCM).</li><li>Practical on the job experience of strategic housing including research and data analysis.</li><li>Comprehensive knowledge of housing and housing related legislation, policy, and guidance.</li><li>Enthusiastic, positive and can-do approach and ability to use initiative and build strong relationships with colleagues and key stakeholders.</li><li>Ability to communicate effectively verbally and in writing with a wide range of people both on a one to one, and group / committee basis</li></ul>For an informal chat about the role, please contact Jo Bozdoganli, Policy Manager on 01789 260473 or <a href="mailto:joanne.bozdoganli@stratford-dc.gov.uk" target="_blank">joanne.bozdoganli@stratford-dc.gov.uk</a>The Council is committed to equality of opportunity and aims to create a welcoming, inclusive workplace where we are all able to bring our whole selves to work and perform at our best.

Housing Strategy Officer

Competitive Salary&nbsp;Our VacancyAs Head of Governance and Compliance, you’ll lead the delivery of governance and company secretarial services across the Peabody Group. You’ll work closely with non-executive board and committee members, senior leaders and colleagues to ensure governance is effective, compliant, and future-ready.You’ll oversee the Governance and Compliance team, building a culture of excellence while driving improvements in systems, processes, and compliance. Acting as deputy to the Director of Governance and Compliance, you’ll also support the Group Secretary on complex matters, making a direct impact on how we deliver good governance across the organisation.What you'll need<ul><li>Qualified or part qualified company secretary, or equivalent qualification, and/or demonstrable relevant experience within the housing sector</li><li>Strong, up-to-date, professional knowledge of the legal, regulatory, and policy frameworks in which housing associations operate.</li><li>Proven management experience in building a high-performing team, demonstrating credibility, personal drive, and ambition to make a difference.</li><li>Demonstrable experience in supporting Boards and Executives with their responsibilities in governance and compliance with legal and regulatory requirements.</li></ul>You’ll need to be in the office for a minimum of 2 days per week.Why Join Us?When you join Peabody, you’re joining a team guided by our values:&nbsp;Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.&nbsp;We believe in creating a workplace where everyone feels supported, included, and empowered.Here are just a few of the benefits of working at Peabody:<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying: Closing date: 13 October 2025We may close this advert before the advertised closing date, depending on the number of quality applications received.PLEASE NOTE:&nbsp;As an employer, Peabody does not provide sponsorship as a licensed UK employer.

Peabody

Head of Governance and Compliance

Please visit our dedicated microsite for more information:&nbsp;<a href="///C:/Users/neilf/AppData/Local/Microsoft/Olk/Attachments/ooa-eb53cac6-62f2-4495-8774-79bba988c8d0/e856a75128606c976eeb97a58b84a7b686302cf36c0897083a98692ec66646b2/www.aspenpeople.co.uk/trustha" target="_blank">www.aspenpeople.co.uk/trustha</a>Trust is one of Scotland’s leading social landlords and care providers, with over 50 years’ experience of providing high-quality, affordable homes and delivering exceptional services. We are a national organisation that is very much rooted in our communities, and we have grown from 2500 to almost 4000 homes since 2019.&nbsp;Trust specialises in providing housing and services for households of all ages – including general needs and mid-market rent– and we are one of the country’s largest providers of housing, care, and support for later living.Trust is much more than a landlord though. We are an organisation that cares, and we are here to make a positive difference to the lives of our customers and communities. We are proud of our values and people are at the heart of everything we do.&nbsp;We are now seeking to appoint an outstanding CEO. This is an exciting time to lead Trust as we come to the end of our current business strategy. The strategy has been transformational, underpinned by technology, and the next strategy – from 2026 onwards – provides an opportunity to build on these capabilities and lead Trust into a new chapter.Reporting to the Board, you will provide strategic leadership, shape and deliver our vision, and inspire a culture that reflects our values. You will strive for exceptional customer and colleague experiences, and ensure that we act responsibly and sustainably, and that we continue to achieve our purpose while also being commercially astute.The CEO will be responsible for working with the Board and Leadership Team to set and deliver our long-term strategy, strengthening our financial resilience and governance, and ensuring we thrive in an evolving and challenging environment. You will lead a high-performing senior team, driving growth, embracing digital innovation, and fostering strong external partnerships that expand our horizons and bring new ideas and perspectives.This is a pivotal leadership role that requires vision, boldness and the ability to influence at the highest level. You will bring a proven record as a senior leader in a complex, people-centred organisation, with the skills to balance social impact with financial sustainability. You will be adept at building strong relationships, guiding change and championing digital transformation, and ensuring that Trust continues to set new standards.&nbsp;We are looking for a visionary and modern leader who shares our values, and is ready to take Trust forward with confidence, integrity and ambition.For a confidential discussion about the role, please contact Nigel Fortnum or David Currie at Aspen People on 0141 212 755 or at&nbsp;<a href="mailto:enquiries@aspenpeople.co.uk" target="_blank">enquiries@aspenpeople.co.uk</a>Please visit our dedicated microsite for more information:&nbsp;<a href="///C:/Users/neilf/AppData/Local/Microsoft/Olk/Attachments/ooa-eb53cac6-62f2-4495-8774-79bba988c8d0/e856a75128606c976eeb97a58b84a7b686302cf36c0897083a98692ec66646b2/www.aspenpeople.co.uk/trustha" target="_blank">www.aspenpeople.co.uk/trustha</a>

Your typical day will see you welcoming visitors, arranging and undertaking viewings, ensuring the sales office and show home are properly equipped and that promotional material is available and up to date. You’ll monitor and maintain the site CRM database and regularly contact prospective purchasers and ascertain their level of interest.As a Sales Executive, you’ll be the ‘face of Peabody’ and no one day is the same. You’ll provide an effective sales operation, maximising sales and progressing them through to completion, whilst delivering high standards of service at all times. You’ll be a brand ambassador, responsible for selling on site all sales products which comprise of Outright Sale, Shared Ownership, London Living Rent. You’ll liaise with Agents, Site, Development Delivery and third parties including Contractors, Solicitors and Mortgage Advisors to ensure all information is provided correctly to achieve sales &amp; revenue targets.&nbsp;You’re a people person who is motivated to achieve targets and deliver high standards of service at all times. You’ll enjoy working closely with the Sales Manager to input into sales strategies and maintaining and increasing sales through their implementation and you’ll enjoy working within a high-energy team.&nbsp;Your role covers all aspects of Sales – everything from hitting new build homes sales targets and progressing all enquiries.&nbsp;You’ll have a good eye for detail, ensuring full compliance with all regulatory, statutory and internal requirements to minimise risk to the business and its stakeholders.&nbsp;If you’re passionate about sales, adaptable and open to learning about new products and procedures, we want to hear from you.Please note, this is a two year fixed term contract.&nbsp;To be successful in this role, you’re:<ul><li>experienced in working within a new build sales environment, preferably with experience of shared ownership </li><li>knowledgeable of the property market and sales processes and legislation</li><li>experienced in achieving and exceeding annual sales targets including reservation, exchange, and revenue targets</li><li>experienced in delivering excellent customer service with strong&nbsp;interpersonal&nbsp;and organisation skills</li><li>confident in using CRM (Client Relationship Management) systems and be able to manipulate data into different presentation styles </li><li>be able to self-manage a site independently four days a week and be flexible to be on other sites as and when required&nbsp;</li></ul>This role is subject to a Basic DBS check and will require some travel to head office and other developments on occasionHere are just a few of the benefits of working at Peabody:&nbsp;<ul><li>30 days’ annual holiday, plus bank holidays &nbsp;</li><li>two additional paid volunteering days each year  </li><li>flexible benefits scheme, including family friendly benefits and access to a discount portal  </li><li>4 x salary life assurance</li><li>up to 10% pension contribution</li></ul>Are you ready to apply?&nbsp;Click ‘Apply Now’ and submit your CV and a bit about why you are the right person for the role.If you have any questions about this role, please email Talent Specialist, Victoria Wilson at <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>&nbsp;Interviews will be taking place on the 2nd of October 2025&nbsp;You must be eligible to work in the UK to apply for this vacancy. &nbsp;Peabody are not able to offer Visa sponsorship.

Sales Executive

If you are an experienced housing professional, we have a great opportunity for you to work on a self-employed basis with the CIH Awarding Organisation as an external quality assurer. You will use your experience and knowledge of the housing sector to assess the delivery of CIH qualifications by our approved study centres.The successful applicant will work with centres to conduct unit sampling and a range of external quality assurance activities. A recognised housing, or housing-related qualification is essential along with an assessor’s qualification.&nbsp;This role offers: &nbsp;<ul><li>&nbsp;An opportunity to work as a self-employed freelance assessor, reporting to the quality assurance officer. </li><li>Remote working, with occasional travel to study centres as required.</li><li>Ongoing training and development.&nbsp;</li></ul>The closing date for applications is Sunday 30 November 2025.Find out more and applyTo request the job description and apply email: <a href="mailto:quality.assurance@cih.org" target="_blank">quality.assurance@cih.org</a>

Chartered Institute of Housing

External Quality Assurer

Competitive Salary&nbsp;&nbsp;Our VacancyPeabody has the largest social landlord profile of high-risk buildings in the UK, representing over 15,000 homes across a diverse and complex portfolio. As our Assistant Director of Building Safety, you’ll provide strategic oversight and assurance for all higher-risk buildings, ensuring full compliance with the Building Safety Act and related legislation. This pivotal role is about safeguarding lives, embedding a culture of safety excellence, and driving innovation in building safety management.What you’ll do<ul><li>Lead the delivery of full compliance with the Building Safety Act and the Social Housing Regulator’s standards across all higher-risk residential buildings.</li><li>Oversee preparation, submission, and maintenance of safety case reports and building assessment certificates.</li><li>Champion resident engagement and transparent communication on all safety matters.</li><li>Direct regular safety assessments, audits, and inspections, ensuring risks are identified, mitigated, and resolved.</li><li>Develop and maintain a robust training and competency framework for all relevant colleagues and supply chain partners.</li><li>Manage mandatory occurrence reporting processes, ensuring timely and accurate submissions.</li><li>Influence internal policy and industry best practice, representing Peabody with housing associations, regulators, and professional bodies.</li><li>Ensure structural safety for all buildings over 11m and support delivery of structural surveys and risk assessments.</li></ul>What you’ll need<ul><li>Significant experience in building safety, fire safety, or a related discipline, ideally within a large housing association.</li><li>Proven expertise managing higher-risk buildings in line with the Building Safety Act, including safety case reporting and certification processes.</li><li>A relevant degree or professional qualification (e.g., engineering, surveying, fire safety) and recognised certifications such as NEBOSH, RICS, IFE, or equivalent.</li><li>Strong knowledge of the Building Safety Act, secondary legislation, and social housing regulatory standards.</li><li>Demonstrable experience in policy development, risk management, and mandatory occurrence reporting.</li><li>Exceptional leadership and mentoring skills, with a track record of developing high-performing teams.</li><li>Excellent communication and engagement skills, with the ability to work confidently with residents, regulators, and multidisciplinary teams.</li><li>Flexibility to travel and attend site visits, meetings, and occasional out-of-hours commitments.</li></ul>Why Join Us?When you join Peabody, you’re joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying: This is a senior leadership role requiring resilience, adaptability, and the ability to navigate evolving legislation and complex safety challenges. The role involves responsibility for high-profile and high-risk portfolios, requiring both technical expertise and strong leadership.If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.Closing date: 20 October 2025&nbsp;Interview process:&nbsp;Interviews will be held on Thursday 23rd October 2025&nbsp;We reserve the right to close the advert early based on the number of good quality applications received.

Assistant Director Building Safety

<h2>Our Vacancy</h2>Your typical day could start by meeting residents and local community partners at Hugh Cubitt Centre, helping to align priorities and strengthen local relationships. Later, you might attend a partnership roundtable with Islington Council or prepare a funding proposal with Peabody's social value and fundraising teams to support projects in Kings Cross and Holloway Park.What you’ll doYou’ll play a central role in shaping and delivering place-based community investment plans that are rooted in resident priorities and built on strong partnerships. Working collaboratively with neighbourhood managers, local voluntary sector organisations, and residents, you’ll turn insights into action and create measurable social impact across Peabody’s Islington communities.You’re a connector and a changemaker. With a strategic mindset and strong facilitation skills, you build trust, drive momentum, and navigate complexity with confidence. You enjoy working in the heart of communities, with a passion for social justice and a clear focus on outcomes.If you’re ambitious, values-driven, and ready to make a difference, we want to hear from you.What you’ll need<ul><li>Passionate about tackling inequality and strengthening communities.</li><li>An autonomous, resilient self-starter who is accountable for your projects and their impact.</li><li>A creative and confident project manager who meets deadlines and adapts to change.</li><li>Skilled at working with residents and partners to co-create solutions that matter.</li><li>A collaborative decision-maker who brings others along with you.</li><li>Comfortable navigating complexity and aligning diverse interests.</li><li>A strong communicator who uses data, insight, and relationships to influence and deliver.</li><li>Demonstrated success in partnership working with tangible results.</li><li>Experience delivering impactful community programmes and managing budgets.</li><li>Examples of listening to residents and turning insight into action.</li><li>Excellent relationship management and facilitation skills.</li><li>High levels of literacy and numeracy, and the ability to prepare quality written materials.</li><li>Experience in community development, youth work, health and wellbeing, or related fields.</li><li>Familiarity with Islington’s voluntary and community sector (desirable but not essential).</li></ul>Why Join Us?When you join Peabody,&nbsp;you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.&nbsp;What We Offer&nbsp;<ul><li>Up to 30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year </li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal </li><li>4 x salary life assurance</li><li>Up to 10% pension contribution</li><li>The opportunity to broaden your skills and enhance your professional development</li></ul>Please read before applying:This role requires an Enhanced DBS check. If you have any questions about this role, please email: <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>Interviews: Monday 27th and Thursday 30th October – in person at Hugh Cubitt CentreEarly applications are encouraged as we reserve the right to close the advertisement earlier than stated should we receive a good number of high quality applications&nbsp;You must be eligible to work in the UK to apply for this vacancy. Peabody is not able to offer Visa sponsorship.Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms &amp; Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms &amp; Conditions.&nbsp;Additionally, if you move to a Peabody role on a secondment basis, your Terms &amp; Conditions will not change.

Community Investment Lead Islington

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.&nbsp;We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.&nbsp;</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>. &nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Policy manager - regional engagement and devolution

Job Title: Membership retention officer&nbsp; Band:&nbsp;6 Salary: £29,201 - £31,907 Location/Base: Hybrid – Home / CIH office Hours: Full time 35 hours per week &nbsp;The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.About youAre you passionate about building meaningful relationships and delivering exceptional member experiences? Join CIH as a member retention officer and play a pivotal role in shaping the future of our growing membership community.You will support our strategic objective of increasing year-on-year member retention through proactive engagement, insight-led strategies, and a deep understanding of our members' needs. &nbsp;You will:<ul><li>Foster strong, long-term relationships with members to drive satisfaction, engagement, and loyalty</li><li>Promote the value and relevance of CIH’s products, services, and professional development opportunities</li><li>Deliver a consistently positive and valued experience for all members</li><li>Champion the benefits of continued membership, encouraging renewals and deeper involvement</li><li>Identify and engage with members at risk of lapsing, applying data-driven insights to retain and grow the membership base. &nbsp;</li></ul>We’re looking for a relationship-builder with a member-first mindset, able to communicate value with clarity and enthusiasm. You will bring experience in customer service and member retention and are confident using data to inform your approach.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;If you would like an informal chat about the position, please contact Sharon Dean at&nbsp;<a href="mailto:sharion.dean@cih.org" target="_blank">shar</a><a href="mailto:on.dean@cih.org" target="_blank">on.dean@cih.org</a>&nbsp;The closing date for applications is&nbsp;noon on Friday 17 October 2025.Interviews will be held&nbsp;week commencing 27 October 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Membership retention officer

The Chartered Institute of Housing (CIH) is the independent voice for housing and the home of professional standards. Our mission is simple but powerful: to support housing professionals to create a future where everyone has a place to call home.We’re looking for a dynamic policy manager on regional engagement and devolution to join us at an exciting time of change. With devolution and local government reform reshaping the policy landscape, this is your opportunity to help position CIH at the heart of regional and local housing debates—and ensure the voice of our members drives real impact.In this role you will:<ul><li>Shape CIH’s policy and practice on devolution, local government reform, and regional housing priorities.</li><li>Build strong, influential relationships with combined authorities, local government, housing organisations, and CIH members across the country.</li><li>Bring members’ voices to the table, ensuring regional experiences inform national housing policy.</li><li>Create high-quality outputs—from briefings and consultation responses to blogs, webinars, and events—that influence decision-makers and spark debate.</li><li>Represent CIH with authority at regional and national forums, becoming a trusted voice for housing professionals.</li><li>Contribute to CIH’s wider policy leadership, supporting a forward-thinking, collaborative team.</li></ul>About youWe’re looking for someone with:<ul><li>A strong understanding of housing policy and local government.</li><li>A good grasp of the opportunities and challenges devolution brings.</li><li>Excellent communication and relationship-building skills.</li><li>Confidence presenting ideas and facilitating engagement with a range of audiences.</li><li>Experience working with local/combined authorities, housing organisations, or in place-based policy work.</li><li>A collaborative, flexible mindset with the ability to spot opportunities and drive change.&nbsp;</li></ul>Why join us?This is a new and dynamic role at the cutting edge of housing and devolution. You’ll have the chance to work directly with regional leaders and members, shaping CIH’s policy voice and ensuring housing professionals influence the decisions that matter. Join us—and help shape the future of housing across England’s regions.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about the role please contact Rachael Williamson, our director of policy, communications and external affairs, at&nbsp;<a href="mailto:rachael.williamson@cih.org" target="_blank">rachael.williamson@cih.org</a>.&nbsp;For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CRachael.Williamson%40cih.org%7C62422ab4dec04d8555ab08dc4f3b645e%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638472363978730468%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=quhJIRR1qhG2TXJl7h%2BbDgLA1MdzrBm0dyqpdiLcxmo%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>Closing date: Thursday 16 October 2025 at middayInterviews will be held on Monday 27 October and Tuesday 28 October 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

We’re committed to delivering high-quality, safe and affordable homes for our communities. Our Housing Service plays a critical role in shaping housing policy, supporting vulnerable residents, and enabling the delivery of affordable housing schemes across the District.As our new Housing Policy and Enforcement Manager, you’ll lead a dedicated team of four, which includes one Housing Enabling Officer, two Senior Private Sector Housing Officers, and one Private Sector Housing Support Officer, alongside indirect line management of external contractors. You’ll shape long-term plans, deliver projects that make a real difference, and work closely with partners to drive forward the Council’s housing ambitions.Everything you need to knowWe’re looking for an experienced housing professional with strategic vision, leadership ability, and a passion for improving homes and lives. Based at our Sevenoaks office, you'll also work closely with communities, contractors, and regional housing partners to ensure local needs are met and standards are upheld.You’ll be appointed at Band G (£51,494 – £54,587), with additional benefits including a generous pension, flexible working options, and a supportive working environment that values your expertise and initiative. With a 10% MRP, your actual salary will range from £56,643 to £60,045What you will be doing<ul><li>Leading the Housing Policy and Enforcement team, managing officers and external contractors to deliver the Council’s housing priorities.</li><li>Developing and delivering the Council’s Housing Strategy, Empty Homes Strategy, and Private Sector Housing Grant and Enforcement Policies.</li><li>Supporting and enabling affordable housing delivery through strategic partnerships with Registered Providers, Homes England and health sector organisations.</li><li>Driving improvements in private sector housing, including the use of enforcement powers, licensing schemes, and grant delivery (e.g. Disabled Facilities Grants).</li><li>Overseeing the development and consultation of housing policy, ensuring plans are evidence-led and responsive to local need.</li><li>Managing housing data, needs assessments and monitoring performance against key targets and national indicators.</li><li>Representing the Council at regional forums and working groups, such as the Kent Housing Group Strategy and Enabling Sub-Group.</li><li>Deputising for the Head of Housing when required and advising Members, SMT and external partners.</li></ul>What you will bring to the role<ul><li>Educated to degree level or equivalent experience in a relevant field.</li><li>Full driving licence and access to your own vehicle.</li><li>Strong strategic thinking and the ability to analyse housing needs across a wide range of community groups.</li><li>Proven success in housing policy, strategy, enabling and/or private sector housing enforcement.</li><li>Substantial experience in managing projects, teams and partnerships in a local government or housing setting.</li><li>Excellent communication skills and the ability to work effectively with elected Members, developers, landlords, planners, and residents.</li><li>Strong understanding of current housing legislation, planning policy and funding mechanisms.</li><li>A track record of developing successful bids and securing external funding for housing initiatives.</li><li>Budget and performance management experience with a focus on outcomes, risk management and value for money.</li><li>A customer-focused approach and ability to work flexibly, including occasional out-of-hours attendance.</li></ul>What’s in it for youWe are one of the few local government authorities to hold Platinum Investors in People accreditation – our commitment to supporting and developing you is genuine and ongoing.Other benefits include:<ul><li>Enhanced annual leave of 31 days (excluding bank holidays)</li><li>Additional leave after 5 years of service</li><li>Extra Christmas closure day</li><li>Hybrid working</li><li>Generous Local Government Pension Scheme</li><li>Opportunities to join in with social activities</li><li>Free parking</li><li>Employee benefits including discounts on shopping, travel, days out and more,</li><li>Tusker car salary sacrifice scheme and discounts with your MOT</li><li>Access to BUPA Employee Assistance Programme; a free, 24/7 confidential counselling and wellbeing support service</li></ul>Find out moreFor an informal discussion about this role, please get in touch with Alison Simmons on:01732 227272*Previous applicants should not apply*Best chance of being shortlistedRead the Job Description and Personal Specification attached to the role and ensure that your supporting statement explains how you meet the essential requirements, as your application will be judged against these criteria.Closing date: 31st October 2025Interview date: 19th November 2025<h4>Equal Opportunities</h4>Sevenoaks – Working for Equality. We welcome applications from all sections of the community.Sevenoaks District Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.<h4>How to apply</h4>Please apply online. If this is not possible, please contact a member of the HR team by either emailing <a href="mailto:recruitment@sevenoaks.gov.uk" target="_blank">recruitment@sevenoaks.gov.uk</a> or contacting us on 01732 227383 to discuss how we can assist you in applying.<h4>Further information on this vacancy</h4><ul><li><a href="https://ats-sevenoaks.jgp.co.uk/vacancies/322401/documents/765419" target="_blank">Housing Policy and Enforcement Manager</a></li></ul>

Housing Policy and Enforcement Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Charlotte Court in Ainsdale. Charlotte Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. The development consists of 32 one and two-bedroom retirement apartments for the over 60s. Hours: 25 hours per week Monday to Friday. We can be flexible around school hours. Salary: £17,908.61 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

An exciting opportunity has arisen to become our new Neighbourhood Manager at Incommunities. We are looking for someone with a track record of leading a team of Neighbourhood Officers to deliver a high quality housing management service, so that our customers can live well and enjoy their homes and neighbourhood. About us We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people. This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives. Duties include: <ul><li>Responsible for supervising a team of Neighbourhood Officers by developing and delivering the service, so that it supports the organisations overarching vision of Improving lives Incommunities, and more specifically supporting the team in achieving its' ambition of zero voids and zero debt</li><li>Use measures, data and workplace observations to establish the demand on the team and capacity of the team to meet its purpose</li><li>Work within the resources allocated to the service and constantly monitor the cost benefits of service developments, ensuring that the service offers the maximum value for money possible</li><li>Work as part of the General Needs Housing Management Team, leading on the development of the service and the team members so they have the requisite knowledge, skills, experience and tools to undertake their roles in full</li><li>Hold Neighbourhood Officers within their team accountable for their performance and the quality of their work</li></ul>Requirements <ul><li>Minimum of 2 years experience of leading a team or in a supervisory role</li><li>Knowledge and previous experience of housing management </li><li>Practical experience of providing excellent customer service and dealing with complaints</li><li>Leadership skills with the ability to motivate a large team to meet targets</li><li>Knowledge of regulatory requirements, housing policy, practice and current legislation and an understanding of the implications of these for the delivery of a quality housing management service </li></ul>A basic DBS (Disclosure and Barring Service) check will be required for the successful candidate as part of the pre-employment process - Criminal Conviction Checks Benefits <ul><li>Salary ranges from £41,562 up-to £46,202 per year dependent on experience </li><li>£1,000 essential car user allowance per year plus mileage </li><li>Social Housing Pension Scheme with up-to 10% employer contribution </li><li>28 days annual leave, which increases with service plus bank holidays </li><li>A supportive culture that values employees work life balance.</li><li>Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)</li><li>Training, development, and funded qualification opportunities.</li><li>Corporate health scheme membership.</li><li>Access to an Employee Assistance Programme which includes help with medical, financial, and legal information, plus counselling and relationship support.</li><li>Cycle to work scheme.</li><li>Local gym membership discounts.</li><li>Agile and hybrid working with free parking onsite. </li><li>A team of trained Mental Health First Aiders who are available for colleagues to contact for support</li></ul>Join Our Team! We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences-because we know that diverse perspectives make us stronger. Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives. Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know. We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the 'Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace. Apply early! We review applications as they come in and may close the advert before the deadline. Ready to make an impact? Come work with us!

Neighbourhood Manager

Grade 6- £39276-£42771pa - 12 Month Fixed Term Contract/Secondment Opportunity. Why Apply? The London Borough of Havering owns and manages over 11,000 homes with a significant development and regeneration programme which will deliver essential affordable homes across the borough. We have introduced a new Housing Asset Management Strategy and have significant programmes of work to deliver including Building Safety, Decent Homes and Compliance works. We have committed to net Zero Carbon by 2040 and are developing strategies and programmes to deliver this essential goal. We are continually looking to transform how we deliver housing services to our customers, putting them at the heart of everything we do. To help us deliver an exceptional service, we are looking for a Resident Liaison Officer to join the Housing Property Services, Major Works and Direct Delivery team. Key Responsibilities: Our Resident Liaison Officers are the first point of contact for queries regarding planned works to our properties. You will be responsible for effectively communicating with a range of stakeholders in relation to all planned works, which will involve consultation, providing support and advise to residents and leaseholders, as well as visiting construction sites, public venues and residents' own homes. You will need excellent customer service, negotiation and partnership skills to aid in the delivery of a number of important maintenance and upgrade works. You will attend and provide administrative support for meetings and consultation events, which may require some evening and weekend working. You will assist in producing communication and literature for tenants as well as monitoring tenant satisfaction. You will assist the Senior Resident Liaison Officer in producing the Stakeholder Engagement Strategy for all planned works, communicating with residents, leaseholders, Project Managers, Contractors, Lead Members and Councillors You will work in collaboration with a range of different services including the Repairs Team, Asset Management, Compliance as well as a range of internal teams including our Communications &amp; Media teams, Complaints and Housing Services. What we are looking for: <ul><li>An effective communicator with a professional and customer-orientated approach, an individual with experience in a customer service, housing or related service delivery area.</li> <li>Administrative/clerical and IT experience, you will need to be confident using social media and remote communication, such as Microsoft Teams.</li> <li>Flexible and open to change, prioritising your workload to meet deadlines/objectives, and the ability to work collaboratively with colleagues and others.</li> <li>A team player - experience working both independently and as part of a team.</li> <li>You must have a good general level of education (to GCSE standard) and a full driving licence with access to a vehicle for work.</li> </ul>* This is a field working post with travel required. Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Maria.Hill@havering.gov.uk" target="_blank">Maria.Hill@havering.gov.uk</a> The closing date for the receipt of applications is 22/10/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interviews are scheduled for 29/10/25 Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

Resident Liaison Officer

Grade 6- £39276-£42771pa - 12 Month Fixed Term Contract/Secondment Opportunity. Why Apply? The London Borough of Havering owns and manages over 11,000 homes with a significant development and regeneration programme which will deliver essential affordable homes across the borough. We have introduced a new Housing Asset Management Strategy and have significant programmes of work to deliver including Building Safety, Decent Homes and Compliance works. We have committed to net Zero Carbon by 2040 and are developing strategies and programmes to deliver this essential goal. We are continually looking to transform how we deliver housing services to our customers, putting them at the heart of everything we do. To help us deliver an exceptional service, we are looking for a Resident Liaison Officer to join the Housing Property Services, Major Works and Direct Delivery team. Key Responsibilities: Our Resident Liaison Officers are the first point of contact for queries regarding planned works to our properties. You will be responsible for effectively communicating with a range of stakeholders in relation to all planned works, which will involve consultation, providing support and advise to residents and leaseholders, as well as visiting construction sites, public venues and residents' own homes. You will need excellent customer service, negotiation and partnership skills to aid in the delivery of a number of important maintenance and upgrade works. You will attend and provide administrative support for meetings and consultation events, which may require some evening and weekend working. You will assist in producing communication and literature for tenants as well as monitoring tenant satisfaction. You will assist the Senior Resident Liaison Officer in producing the Stakeholder Engagement Strategy for all planned works, communicating with residents, leaseholders, Project Managers, Contractors, Lead Members and Councillors You will work in collaboration with a range of different services including the Repairs Team, Asset Management, Compliance as well as a range of internal teams including our Communications &amp; Media teams, Complaints and Housing Services. What we are looking for: <ul><li>An effective communicator with a professional and customer-orientated approach, an individual with experience in a customer service, housing or related service delivery area.</li> <li>Administrative/clerical and IT experience, you will need to be confident using social media and remote communication, such as Microsoft Teams.</li> <li>Flexible and open to change, prioritising your workload to meet deadlines/objectives, and the ability to work collaboratively with colleagues and others.</li> <li>A team player - experience working both independently and as part of a team.</li> <li>You must have a good general level of education (to GCSE standard) and a full driving licence with access to a vehicle for work.</li> </ul>* This is a field working post with travel required. Please view Job Profile here For an informal discussion about the post, please contact <a href="mailto:Maria.Hill@havering.gov.uk" target="_blank">Maria.Hill@havering.gov.uk</a> The closing date for the receipt of applications is 22/10/25 however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful. Interviews are scheduled for 29/10/25 Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770 Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Salary range <ul><li>£39,276 - £42,771 per year</li></ul>

Job Description The Housing Regeneration Team contributes to the strategic development of the Council's HRA portfolio and takes the lead on borough wide housing development projects and partnerships. The team is responsible for driving the corporate housing development programme and small sites programme by identifying and working up project opportunities that meet the Council's vision and values and deliver the required outputs. Such schemes may individually extend to developed values of well over £100m per project. The purpose of this job is to have responsibility for managing projects within the Housing Development Programme and, thereby, contribute to the delivery of new homes in support of the Council's objectives to deliver over 3,500 new affordable homes. The role of the Housing Enabling Manager presents an exciting opportunity to join a vibrant, forward thinking and pro-active team. The role is to drive action to accelerate the supply of housing in the Borough at pace. It recognises that historical supply is below requirements and that step change is needed to drive and support delivery. The role will also actively promote internally and externally the need for housing delivery at pace and provide information, advice and guidance to those with land to bring forward schemes. It will have a leading role in supporting the multi-disciplinary Regeneration and Development teams which will provide a governance structure to support the work programme. Contact Details: If you would like to know more about the role, please contact Aneesh Maini at <a href="mailto:aneesh.maini@enfield.gov.uk" target="_blank">aneesh.maini@enfield.gov.uk</a> If you have any difficulties accessing this information, please contact Elizabeth Loizou at <a href="mailto:elizabeth.loizou@enfield.gov.uk" target="_blank">elizabeth.loizou@enfield.gov.uk</a> or at 020 8132 1615. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: <ul><li>An excellent pension through the Local Government Pension Scheme (LGPS).</li><li>Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.</li><li>A blend of remote and office based working for most roles.</li><li>Interest free season ticket loan repayable over three or ten months.</li><li>Career development and learning experiences from a range of training courses and learning methods.</li><li>Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.</li><li>Health and leisure discounts and tax-free bikes for work.</li><li>1 month's paid sabbatical for registered Social Workers working in Children's Social Care.</li></ul>We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Enabling Manager

Employer South Holland District Council Vacancy Type Fixed Term/Full Time Hours Per Week 37 Length of Contract Fixed term contract until 31/03/2027 Salary Range £32,597 to £36,363 per annum Location Spalding Application Deadline Friday, October 10, 2025 Job Summary South Holland District Councils Housing team have an opportunity available on a full time, 2-year fixed term contract. We are looking for an enthusiastic, self-motivated individual with strong resilience who has a caring approach to others. You would be assisting the Accommodation Team Leader to manage temporary accommodation for households who are homeless. Managing temporary accommodation will often present challenges and you will assist the Accommodation Team Leader to overcome such challenges! This role provides oversight of the council's temporary and resettlement accommodation arrangements including facilitating clients moving into and out of accommodation, completing property inspections and also the preparation of temporary accommodation ensuring they are ready for tenants to move into. Preparation duties could include but not limited too; minor repairs, use of power and hand tools. You will provide advice and assistant to occupants and liaise with statutory agencies to promote and safeguard the welfare of clients in temporary accommodation. Part of this role is to respond appropriately to complaints, problems and anti-social behaviour so key traits we are looking for in someone are composure, resilience, assertiveness and show empathy when required. What we need from you: <ul> <li>Excellent communication skills</li> <li>Be a strong negotiator</li> <li>Enjoy problem solving skills to find solutions for those facing housing problems</li> <li>Competent with Microsoft Office products, be organised and methodical to manage a complex caseload. </li> <li>This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential.</li></ul>BENEFITS: We offer excellent terms and conditions of employment including: <ul> <li>Local Government Pension Scheme, 23.8% employer contribution</li> <li>Generous annual leave scheme +option to buy more</li> <li>Employee Assistance Programme</li> <li>Employee Benefits Platform including retail, holiday, and leisure discounts</li> <li>Cycle to work scheme*</li> <li>Flu Jabs</li> <li>Free Eye Test voucher</li> <li>Flexible Working Policy</li> <li>Agile Working Policy*</li> <li>Car mileage reimbursement*</li> <li>Excellent career progression and training opportunities</li> <li>Long Service Recognition*</li></ul>*Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South &amp; East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. If you are interested in having a confidential conversation about the role, please contact Jordan Flower on <a href="mailto:Jordan.Flower@e-lindsey.gov.uk" target="_blank">Jordan.Flower@e-lindsey.gov.uk</a> The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Accommodation Officer

Job Description It's a great time to join Cornwall Housing! We're listening and responding to what our tenants want from us. We're changing the focus of our teams and putting the right resources in place, to move to a new way of working based around localities. And we're investing in our employees - we've increased our annual leave offer and have flexible working options through 'Balance'. About the role This is a hands-on, community-based role where no two days are the same. You'll work directly with residents, supporting them to manage their tenancies and live well in their homes. Using your knowledge of housing law and services, you'll take early action to resolve issues, support positive outcomes, and uphold landlord responsibilities. From tackling anti-social behaviour to managing tenancy breaches and improving estates, you'll be out and about on your patch - building stronger, safer neighbourhoods one day at a time. We want you to care about where you work and make a difference for these residents and communities. What you'll need to be successful: <ul><li>Confidence working with people in challenging situations - you'll build long-term relationships with residents, manage sensitive conversations, support vulnerable tenants, and take enforcement action where needed. You'll also represent us in multi-agency meetings, so being calm, credible and professional matters.</li><li>Experience of delivering a technical service and using legislation - you'll be applying landlord and tenancy law and making decisions that impact people's homes and lives. If your experience isn't housing, you'll need transferable evidence of applying technical knowledge in similar roles. In all these scenarios, people skills matter to us just as much.</li><li>Proven experience of casework, partnership working and record keeping - you'll lead complex issues for the benefit of our residents, working with colleagues across other statutory services, health and social care and the Police, so experience in good case management is important.</li><li>Evidence of empowering communities and neighbourhoods - we want to empower our residents to make a difference to their communities so your experience of engagement, improvement projects and involving stakeholders in local decision-making really matters. </li><li>Good judgement and resilience - you'll know when to listen, when to challenge, and when to escalate. This role isn't always easy, and you'll be trusted to manage risk, make fair decisions, and take action in the best interests of residents, the community, and for Cornwall Housing.</li><li>A full UK driving licence and access to a vehicle - this is a patch-based role covering around 500 homes where visibility matters. You'll be out meeting residents, inspecting homes and estates, and taking proactive steps to improve neighbourhoods.</li></ul>To find out more about the role and requirements, please view the Role Profile. Our offer to you Salary: £35,056.00 - Pro rata Working Hours: Part Time - 18.5 hours per week - Wednesday PM, Thursday all day and Friday all day (permanent). Base: Hybrid working - working from office, home, site and in the community as needed. This role requires you to typically work from the office at least 1-2 day/s per week. Your base will be: West - New County Hall, Truro, TR1 3AY Our West area centres around Truro city and beautiful Falmouth and their surrounding villages and rural areas, across to the stunning coastlines of Perranporth and St Agnes. We're also expanding around rejuvenation schemes in Redruth and further west. What you'll get from us in return is: <ul><li>A challenge like no other - Cornwall is unique and so are we!</li><li>A highly competitive total package that includes a decent salary (with annual negotiations with recognised trade unions for cost-of-living salary increases), Local Government Pension Scheme, 28 days annual leave pro rata plus bank hols (rising to 31 days pro rata plus BHs after 5 years' continuous service) with the option to buy more, family friendly policies, and our flexible approach to work</li><li>A senior management team who will listen and support you, and encourage your ideas and creative thinking</li><li>Investment and support in your continuous learning and development</li><li>Access to discounts on entertainment, shops, wellbeing and travel through our on-line portal</li><li>And a chance to really make your mark</li></ul>Safeguarding We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role. To apply It's really easy to apply for our roles - simply follow the link to create a candidate profile, answer the screening questions and upload a CV and covering letter/statement. The planned closing date for applications is Sunday 19 October 2025 (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So, we recommend that you please submit your application early. Interviews are planned for Friday 31 October 2025, at our main offices in Chy Trevail, Bodmin. We are a Disability Confident employer and will offer an interview to applicants under this scheme that meet the essential requirements of the role. We will also work with you to put in place reasonable adjustments when possible. Contact us If you'd like to have a discussion about the role, please feel free to contact us at <a href="mailto:peopleandHandS@cornwallhousing.org.uk" target="_blank">peopleandHandS@cornwallhousing.org.uk</a> or 01872 324 329 Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all! Recruitment Agencies - we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here:<a href="https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/" target="_blank">https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/</a>

Neighbourhood Housing Officer

The Vacancy Are you passionate about helping older people live safely, independently, and with dignity? Do you enjoy working closely with tenants and partners to make a real difference in your community? If so, we'd love to hear from you. We're looking for a compassionate and proactive Neighbourhood Officer - Older People's Services to join Wythenshawe Community Housing Group (WCHG). You'll be at the heart of our Living and Ageing Well Strategy, supporting residents across our sheltered and supported housing schemes, and helping to create vibrant, inclusive communities for older people. About the Role As a Neighbourhood Officer, you'll deliver high-quality housing management services to tenants living in our older people's schemes and supported housing. You'll manage tenancies, ensure compliance and safety, and work with residents to promote wellbeing, inclusion, and independence. You'll also build strong partnerships with health, social care, and community organisations-supporting residents through change, tackling tenancy issues early, and empowering tenants to have their voices heard in shaping local services. What You'll Be Doing <ul> <li>Deliver effective housing management across sheltered and older people's schemes</li> <li>Carry out tenancy and estate management duties, including allocations and low-level ASB</li> <li>Visit tenants regularly to support wellbeing, independence, and tenancy sustainment</li> <li>Work with residents on health and wellbeing activities to reduce isolation and promote active ageing</li> <li>Support residents with rightsizing opportunities and adaptations to help them live in homes that meet their needs</li> <li>Promote and support the use of assistive technology and digital inclusion initiatives</li> <li>Build partnerships with agencies such as the NHS, Social Services, and community providers</li> <li>Keep accurate records, manage budgets and service charges, and maintain compliance with health, safety, and safeguarding requirements</li></ul>What We're Looking For <ul> <li>Experience in housing management or a similar customer-focused role</li> <li>Knowledge of tenancy and estate management, especially within older people's or supported housing</li> <li>Strong communication and interpersonal skills, with empathy and resilience</li> <li>Ability to manage complex situations and handle sensitive issues with professionalism</li> <li>Understanding of safeguarding, equality, diversity, and inclusion</li> <li>Confident working independently and as part of a wider housing and wellbeing team</li> <li>Good IT skills and experience maintaining accurate tenancy records</li> <li>A full UK driving licence is desirable</li></ul>A housing-related qualification would be an advantage, along with a commitment to ongoing professional development. Why join us? As an Investors in People Health &amp; Wellbeing recognised employer we offer a wide range of benefits such as; <ul> <li>25 days Annual Leave, rising to 30 with length of service and subject to approval the option to buy and sell additional annual leave*</li> <li>Enhanced leave options for Maternity, Paternity, Adoption &amp; Shared Parental Leave*</li> <li>Enhanced Pension scheme contributions</li> <li>Our Health Care Plan gives you money back for dental, optical, therapy costs and more</li> <li>Subsidised Healthy Living benefits i.e. gym membership or yoga classes</li> <li>Subsidised Leisure Learning benefits i.e. finance towards driving lessons or learning a new language</li> <li>Car Lease Scheme, Cycle to Work scheme*</li> <li>Volunteering days in the local community</li> <li>We offer a Salary Sacrifice Pension option*</li></ul>*Subject to eligibility criteria About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. We are committed to investing in the health, wellbeing and development of colleagues, who we will reward fairly and empower and trust to deliver their best work for the benefit of WCHG, our customers and stakeholders. WCHG is an inclusive employer of choice where differences are recognised as strengths in delivering our purpose. A disability confident employer WCHG will work to make reasonable adjustments where possible throughout its employment processes. Our purpose is to provide good quality homes and services to our customers and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. About Us Wythenshawe Community Housing Group (WCHG) manages almost 14,000 properties, providing homes for more than 29,000 people in Wythenshawe, South Manchester. Awarded 'Investors in People' Health &amp; Wellbeing and officially recognised by the Top Employers Institute as a Top Employer UK, three years running since 2019, WCHG is now amongst an elite group of world class organisations recognised for demonstrating a commitment to high performance through excellent people management and provides local employment to 530 colleagues. Our purpose is to provide good quality homes and services to our tenants and leaseholders and to play a leading role in creating safer, healthier communities. WCHG boasts an impressive development portfolio which aims to deliver on average 1,100 new homes over the next five years with £195m estimated investment, leaving a lasting legacy in our communities. Benefits Flexible Working Real Living Wage Westfield Health Training and Development Recognition and Reward Volunteering within the local community

Neighbourhood Officer

Job Description Our Estates Teams are critical for delivering a great resident experience. They work hard to provide a high-quality estate service covering gardening, grounds maintenance and cleaning. We have an opportunity for an Estate Assistant to join our team in the Aylesbury area on a permanent, full-time basis. You will provide a high-quality gardening and grounds maintenance and cleaning, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate: <ul><li>Proven Professional experience of delivering grounds maintenance across a variety of sites and garden types.</li><li>Experience and knowledge of lawn, shrub and plant care.</li><li>Proven experience of achieving high levels of customer satisfaction.</li><li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li><li>Ability to work effectively within a team and without high levels of supervision.</li><li>Knowledge of Health &amp; Safety legislation, Including COSHH and PPE.</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. INDTGP REEDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Estate Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Llys Faith Retirement Living development based in Llanishen, Cardiff. Hours: 30 hours per week -Monday to Friday Hourly rate: £21,490.34 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

About The Role Working Hours: 35 hours with occasional evening and weekend work Contract Type: Full-Time, Permanent Closing Date: 20 October 2025 Closing time: 11.59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' history. Manchester is a dynamic, thriving city that is ever changing. Ensuring the city's residents are listened to, well connected to opportunities and can be resilient within their own communities is key to the city's future success. Housing growth, changes to transport infrastructure, health inequalities, access to services at the right time and climate change are all examples of key issues that will impact on the City's neighbourhoods. The Neighbourhood Teams play a key role in enabling activity at a local level; working alongside Council services, partner organisations and the community to create well managed neighbourhoods. The teams are split into three areas - North, Central and South. They work with a wide range of stakeholders from the private, public, and voluntary sector to ensure a joined-up approach to achieve the city's objectives as set out in the Our Manchester Strategy. We are currently recruiting an area-based opportunity to join the neighbourhood team in the role of Neighbourhood Manager in North. The Neighbourhood Manager plays a key role in working with elected members, partners, businesses, communities, and residents to deliver the priorities as set out in the citywide Our Manchester Strategy at a neighbourhood level, as well as responding to other local needs. This is delivered by playing a key role in delivering the city's place-based reform programme Bringing Services Together (BST) for People in Places; through working with elected members, communities, and partners to coordinate activity at ward and neighbourhood level, and engaging residents in the Climate Change agenda. As neighbourhoods grow and change, the aim is to create and maintain well-managed, safe, and vibrant neighbourhoods that culturally diverse citizens can be proud of, with access to a high-quality leisure, sports, green spaces, and a vibrant cultural offer. About the Candidate We are looking for committed managers who are proud of and passionate about Manchester, embrace the Our Manchester behaviours, and have experience of working with local elected members, communities, and wider partners. You will need excellent communication and influencing skills, be able to interpret data and intelligence, be a creative problem solver with the ability to plan and organise resources, and turn strategic ideas into practical, well organised plans. You will have experience of managing, developing and motivating staff to deliver consistent performance and reach their own potential. You should also have a good understanding of current approaches to community engagement and enabling culturally diverse residents to drive their own ideas into actions by listening to what they are saying. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.</li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.</li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.</li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.</li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.</li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li>If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

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