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Want to make a real difference in our Boston Communities?Location: Boston &amp; wider Lincolnshire | Contract: Permanent | Salary: 32,293At Lincolnshire Housing Partnership, we believe everyone deserves a safe and secure place to call home.&nbsp;We’re looking for an Anti-Social Behaviour (ASB) Officer who will play a vital role in protecting our communities, supporting individuals through challenging situations, and ensuring our homes remain places to be proud of.&nbsp;Your work will make a real difference—resolving issues, building trust, and creating safer environments for all.Why Join LHP?At Lincolnshire Housing Partnership, we’re more than a housing provider—we’re a team with a purpose: to make a difference to people by providing homes and supporting communities that improve lives.Aswell as an excellent salary of £32,293, you'll receive a whole bunch of benefits, including:<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>Discounted shopping vouchers through Westfield Health Rewards</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance and a buy/sell annual leave scheme</li><li>Mental Health First Aiders across the business, let’s be there for each other!&nbsp;</li></ul>What is a typical week as an ASB Officer?As an ASB Officer, you’ll be at the heart of tackling anti-social behaviour and supporting our customers to feel safe and secure in their homes. As you may imagine, this isn’t always easy, and requires empathy, strong effective communication skills and bags of resilience, a typical week could look as follows:Start the week by reviewing new ASB reports and updating ongoing cases in the ASB Case Management System.<ul><li>Conduct risk assessments and plan actions for priority cases.</li><li>Meet with the neighbourhood teams to discuss tenancy compliance and coordinate responses.</li><li>Conduct face-to-face interviews with complainants, alleged perpetrators, and witnesses.</li><li>Attend community events or multi-agency meetings to strengthen partnerships and improve service delivery.</li><li>Make referrals for support services where needed and follow up on previous referrals to ensure positive outcomes.</li><li>Liaise with external agencies such as Social Services, Police, and Mental Health Services regarding complex cases.</li><li>Prepare legal documentation and brief solicitors for upcoming court cases.</li><li>Attend court hearings and provide support to witnesses and complainants throughout the process.</li><li>Manage portable CCTV and noise monitoring equipment, ensuring compliance with policies.</li><li>Please read full job description for all details</li></ul>What are we looking for?First and foremost, we’re looking for someone who truly embodies our values. You’ll earn trust through openness and accountability, show respect for both customers and colleagues, and work collaboratively with partners to achieve the best outcomes.&nbsp;Most importantly, you’ll have the empathy to step into others’ shoes, understanding situations from their perspective to deliver solutions that make a real difference.It would be great if you had:<ul><li>Experience working within social housing and dealing with Anti-social behaviour</li><li>Strong IT skills with the ability to accurately update our housing management system with essential case information</li><li>Exceptional organisational and time-management skills, with the ability to handle multiple cases simultaneously.</li><li>Experience of being resilient and be able to demonstrate positive outcomes from difficult situation</li><li>Comprehensive and current understanding of national housing legislation, social policy developments, best practice, and emerging innovations</li><li>Excellent communication and problem-solving skills.</li><li>Experience in external partnership working</li><li>Strong negotiation and influencing skills</li><li>Ability to drive and have access to a vehicle.</li></ul>How to applyIf you are ready to help us create places to be proud of? Apply today.Submit an updated CV and answer our 2 application questions.We’re looking to hold face to face interviews on Friday 19th December in our Boston Office&nbsp; &nbsp;Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.JD ASB Officer Dec 2025 .pdf &nbsp;

Lincolnshire Housing Partnership

Anti-Social Behaviour (ASB) Officer

Competitive Salary&nbsp;We’re seeking an exceptional and forward-thinking Head of Performance &amp; Insights to lead Peabody’s strategic performance management and reporting function. This is a pivotal role responsible for embedding Peabody’s redesigned Performance Management Framework and driving a culture where data-led insight informs decision-making at every level of the organisation.Reporting directly to senior leadership, you will act as a trusted strategic partner — shaping how performance is measured, interpreted, and communicated across the Group. You will oversee the delivery of high-quality, timely and insightful performance reporting for our Executive Team, Group Board, and key governance forums, ensuring we continue to meet regulatory requirements and remain at the forefront of sector practice.This is an exciting opportunity to influence organisational performance at scale and play a central role in strengthening transparency, insight, and accountability across one of London’s largest housing associations.What You’ll Lead<ul><li>Deployment of Peabody’s Group Strategic Performance Framework, ensuring organisational-wide alignment and engagement.</li><li>Delivery of accurate, insightful and timely performance reports for senior leaders, governance forums and regulatory bodies.</li><li>Development of meaningful KPIs that drive strategic and operational performance.</li><li>Implementation of digital and automated performance reporting tools, reducing manual effort and enhancing insight accessibility.</li><li>Introduction of benchmarking methodologies to compare Peabody’s performance with sector peers.</li><li>Data-led deep dives to identify trends, risks, and opportunities for improvement.</li><li>Leadership of a high-performing team responsible for group-level reporting, analytics and performance insight.</li><li>Promotion of a strong performance culture across all levels of the organisation.</li></ul>What You’ll Need<ul><li>Significant experience in senior-level performance management, reporting or business intelligence in a large or complex organisation, ideally within housing or a regulated sector.</li><li>Strong strategic thinking skills with the ability to translate complex data into actionable insight.</li><li>Proven experience embedding performance management frameworks and building performance cultures.</li><li>Excellent communication and stakeholder engagement skills, with experience influencing Executive and Board-level stakeholders.</li><li>Expertise in digital reporting and analytical tools, including Power BI and Excel.</li><li>A track record of leading and developing high-performing teams.</li><li>A proactive approach to innovation, automation and continuous improvement in reporting and analytics.</li></ul>Why Join Us?When you join Peabody, you join a team guided by our values — Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. &nbsp;We’re committed to creating an inclusive workplace where colleagues feel supported, empowered and able to thrive.What We Offer<ul><li>30 days’ annual holiday, plus bank holidays</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including family-friendly benefits and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please Read Before ApplyingPeabody does not provide sponsorship as a licensed UK employer. &nbsp;Interview Dates: Interviews will take place on Tuesday 16th December&nbsp;(in person, Westminster Bridge Road)For questions about this role, please contact Talent Specialist Victoria Wilson at&nbsp;<a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>.We may close this advert early depending on the number of quality applications received.If this sounds like the right opportunity for you — and you want to shape how data and insight drive Peabody’s future — we’d love to hear from you. Please apply now with an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Peabody

Head of Performance

About the roleWe’re looking for a Procurement Manager to lead high-value, complex procurement activity and support the development of category management strategies across the organisation. You will act as a trusted commercial advisor, ensuring compliance with procurement legislation, delivering value-for-money outcomes, and building strong relationships with stakeholders and suppliers.This is a key role within our Procurement function, supporting strategic sourcing, market engagement, risk management and contract delivery. You will play a vital part in strengthening our procurement capability and driving best practice across the Group.What you’ll do:<ul><li>Lead and manage high-value (above-threshold) procurement projects in line with agreed category and procurement strategies, overseeing market engagement, option appraisals, evaluations, negotiations and contract execution.</li><li>Support Procurement Business Partners with the development and implementation of category strategies, ensuring alignment with business objectives, legislation and best practice.</li><li>Provide expert advice, challenge and guidance on Procurement Policy, the Public Contracts Regulations and all relevant legislation to ensure compliance across the Group.</li><li>Build and maintain strong, collaborative relationships with stakeholders at all levels, fostering a joined-up approach to the procurement of goods, services and works.</li><li>Maintain an accurate forward plan of contracts, ensuring visibility of upcoming requirements and future activity.</li><li>Promote a culture of integrity, ethics and compliance, ensuring controls are robust, risks are managed, and policies are understood and adhered to.</li><li>Contribute to continuous improvement of procurement processes, documentation, commercial assurance and risk mitigation.</li></ul>What you’ll bring:<ul><li>Experience delivering category, procurement and/or contract management strategies with measurable cashable and non-cashable benefits.</li><li>Strong background working as a procurement professional in a large, complex organisation.</li><li>Significant experience delivering procurement projects using structured methodologies such as PRINCE2, meeting required time, cost and quality parameters.</li><li>Experience of leading public procurement procedures with knowledge of both PCR15 and PA23.</li><li>Expert understanding of procurement systems, legislation, policy, guidance and best practice across multiple categories of spend.</li><li>Ability to interpret and work with commercial contract terms and conditions.</li><li>Excellent stakeholder management and influencing skills, with the ability to build strong networks and work collaboratively.</li><li>Strong communication skills (written, verbal and presentation), supported by sound IT capability (Microsoft Office and procurement systems).</li><li>Relevant professional qualification(s), such as CIPS Level 5 (or working towards).</li></ul>Why join us?&nbsp;At Peabody, we are guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.You will join a team committed to inclusion, innovation, and meaningful impact.What We Offer<ul><li>30 days’ annual leave, plus bank holidays</li><li>Two paid volunteering days per year</li><li>Flexible benefits scheme, including family-friendly options and access to a discount portal</li><li>4x salary life assurance</li><li>Up to 10% pension contribution</li></ul>Please read before applying:We reserve the right to close the advert early if we receive a good number of high-quality candidates.&nbsp;Interviews will be held in person at Westminster Bridge Road on 15th December 2025To apply for the Procurement Manager role, please click ‘Apply Now’ and submit your CV along with a brief statement explaining why you’re a great fit.If you have any questions, email <a href="mailto:victoria.wilson1@peabody.org.uk" target="_blank">victoria.wilson1@peabody.org.uk</a>Please note Peabody does not offer sponsorship.&nbsp;

Procurement Manager

We treat complaints as critical intelligence — not admin. They reveal where we fall short, where we must improve, and where swift action is needed to protect tenant trust.We're looking for a high-calibre Complaints Manager who thrives in a regulated, demanding environment, is not afraid to challenge established ways of working and who brings the drive, resilience and leadership required to raise standards across our organisation. If you're the kind of leader who sees complexity as something to get stuck into — not shy away from — this is your opportunity to make a genuine impact across our organisation and on our tenant's lives.The RoleYou'll lead a team working at the sharp end of tenant experience: dealing with sensitive and often multifaceted issues that require strong judgement, calm decision-making and absolute professionalism. Responsibilities include, but aren't limited to:<ul><li>Set a high bar for complaints resolution, ensuring your team consistently delivers prompt, fair and well-evidenced outcomes that stand up to regulatory scrutiny, including the Housing Ombudsman's Code of Practice.</li><li>Take ownership of the most complex and contentious cases, bringing clarity, balance and confidence to decision making.</li><li>Use data to drive change — identifying patterns, root causes and systemic issues, then challenging senior leaders and service areas to act and improve.</li><li>Lead the organisation-wide lessons-learned framework, driving change that improves services for thousands of tenants.</li><li>Push our systems, processes and digital tools to be better, ensuring transparency, traceability and stronger decision-making.</li></ul>About youYou won't be satisfied with simply ensuring compliance. You'll want to see evidence of improvement; proof that complaints are falling for the right reasons; and assurance that tenants feel heard and respected. You'll bring:<ul><li>Proven team leadership and management experience in complaints management within a complex regulated environment.</li><li>Strong knowledge of housing legislation, regulatory standards and the Housing Ombudsman framework — or the capability to master it quickly.</li><li>Sharp analytical capability and the ability to interpret complex data to tell a story, influence debate and highlight what needs to change.</li><li>Professional courage: you can take tough decisions, stand by your reasoning, and navigate challenge with confidence.</li></ul>Who are Midland Heart? We're one team working together for our tenants; a large and ambitious housing organisation providing more people an affordable place to call home. We welcome people from every walk of life, at every stage of their career. We expect a lot from our people but in return you can be assured of a great place to work, where you will be well rewarded and where great people are able to succeed. Whether you want to build your career with us, or use your experience to move on, we're here to develop your potential.Please be advised that, due to the high-profile of this role, you will need to be prepared to work on-site a minimum of 3 days per week.&nbsp;Applications close midnight on 9th December 2025.Interested? Applying is easy – simply click the apply button. You will be directed to our candidate portal, there you can see a link to the full Role Profile and submit a comprehensive CV, alongside a cover letter, clearly explaining why you're the ideal candidate for the job.We're proud to be a Disability Confident Employer. Please feel free to contact us if you would like to discuss any adjustments you might need in order to be successful in this role.No agencies please.

Complaints Manager

<a href="https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-sector-investigation-and-enforcement-officer/" target="_blank">Job Description &amp; Person Specification &gt;</a> There has never been a better time to join our team at Torbay Council. We have real momentum building and have a shared sense of purpose and ambition. Torbay is a fantastic place to live, work and visit, offering an unrivalled quality of life for individuals and families.&nbsp; We’re looking for someone passionate about making a difference in Torbay’s homelessness and housing sector. This role supports tenants and landlords by providing expert advice and guidance on private rented tenancies, helping to prevent homelessness and improve housing standards. You’ll coordinate investigations into malpractice, manage enforcement actions under the Renters Rights Act 2025, and work closely with other agencies to uphold legal responsibilities. Safeguarding vulnerable adults and children is central to everything we do.&nbsp; What You’ll Be Doing&nbsp; In this role, you’ll be at the forefront of protecting tenants and improving housing standards in Torbay. You’ll:&nbsp;<ul><li>Deliver early interventions to prevent homelessness and support vulnerable individuals.</li><li>Investigate complaints from tenants and assess whether landlords are acting within the law.</li><li>Manage cases involving illegal evictions and unlawful landlord behaviour. </li><li>Carry out property visits, gather evidence, and conduct formal interviews to support enforcement and legal action. </li><li>Advise clients on their rights and next steps and work with other teams to secure appropriate housing outcomes. </li><li>Take action to reinstate access to illegally excluded tenants and refer unsafe housing to the Housing Standards Team. </li><li>Collaborate with other agencies to deliver flexible, responsive services that meet local needs. </li><li>Champion safeguarding, ensuring the protection of vulnerable adults and children is embedded in everything you do.&nbsp;</li></ul>We’re seeking a motivated and resilient professional who can work independently and as part of a team.&nbsp; This is a dynamic role involving both office-based and field work. You’ll need to:&nbsp;<ul><li>Travel across Torbay and occasionally further afield. </li><li>Work flexibly, including occasional out-of-hours duties. </li><li>The role will require you to communicate with landlords and tenants who may be in conflict, and their behaviour therefore could present as challenging at times.&nbsp;</li></ul>At Torbay Council, we’re committed to making a difference. You’ll be part of a supportive team that values innovation, collaboration, and community impact. We offer:&nbsp;<ul><li>Flexible working arrangements. &nbsp;</li><li>Ongoing professional development. &nbsp;</li><li>Access to a shared vehicle pool. &nbsp;</li><li>A chance to shape the future of housing in Torbay. &nbsp;</li></ul>This post meets the requirements for an Enhanced Criminal Record Check. This will show spent and unspent convictions and adult cautions which have not been filtered in line with legislation, plus any information held by local Police that is considered relevant to the role. &nbsp;If you are viewing this advert on a job board, you can access the full job description by placing the below URL into your browser: <a href="https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-sector-investigation-and-enforcement-officer/" target="_blank">https://www.torbay.gov.uk/jobs/job-descriptions/senior-private-rented-s…</a> For an informal chat please contact Lianne Hancock on 07789650442 or <a href="mailto:lianne.hancock@torbay.gov.uk" target="_blank">lianne.hancock@torbay.gov.uk</a>.&nbsp; Interviews are expected to be conducted during the week commencing 05th January 2026.&nbsp; This role is not eligible for visa sponsorship.&nbsp; Our adverts do sometimes close early - even where there's a published deadline - so if you're keen, please apply as soon as possible.<h2>Skills</h2>Essential:<ul><li>Ability to problem solve and think and act creatively to apply different working solutions to ensure legislative compliance and value for money for the local authority.</li><li>To undertake investigative interviews, this may also include those under legal caution, to enable an assessment of need and compliance with legislation.</li><li>Excellent attention to detail and ability to maintain accurate records to provide accountability, deliverability and to be used as evidence if required.</li></ul>As this post meets the requirements of the Immigration Act 2016 (part 7), the ability to converse at ease with members of the public and provide advice in accurate spoken English is essential for the post.<h2>Knowledge</h2>Essential:<ul><li>Current knowledge of homelessness legislation, Renters Rights Act, Case law, codes of practice and its application.</li><li>Strong legislative background and knowledge of legal procedures and processes.</li><li>Ability to critically assess if an offence has been committed under the relevant housing legislation and take action as required.</li></ul><h2>Experience &amp; Qualifications</h2>Essential:<ul><li>Experience of managing complex case work in a multi-agency environment and working in partnership.</li><li>Conducting investigations, witness statements, conducting PACE interviews and collation of prosecution files.</li></ul><h2>About Torbay Council</h2>Please review the available pages within the <a href="https://torbaycouncil.pinpointhq.com/" target="_blank">careers site</a>. A list of employer benefits can be <a href="https://jobs.torbay.gov.uk/en/our-offer" target="_blank">found here</a>.

Senior Private Rented Sector Investigation and Enforcement Officer - 37 hours

Housing and LandThe Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities.&nbsp; Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.About the teamThe housing crisis is one of the greatest challenges facing the capital – and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London.The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams.&nbsp; Our overall aim is to deliver the Mayor’s housing objectives and improve the lives of Londoners through the work that we do.The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst.&nbsp; The team is led by the Head of Programme Management and we support the whole directorate to deliver the Mayor’s housing and land objectives.&nbsp; We’re a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes.&nbsp;About the roleWe have an exciting opportunity for an enthusiastic and committed person to join the GLA’s Housing and Land Directorate. We are looking for a Senior Programme Co-ordinator to join our Programme Team and work on all aspects of programme management for affordable housing programmes within the Mayor’s housing and land portfolio.&nbsp; This vacancy is for a fixed term position for 18 months.&nbsp;The role would suit someone with experience of working on large scale programmes, with a flair for insightful data analysis and experience in developing procedures and processes that continually improve reporting and monitoring.&nbsp; Our ideal candidate is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail.&nbsp; You will have the ability to manage relationships across a range of stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way.&nbsp;We are looking for someone who is confident in using data and analysing information to create robust and effective management reports and tools that will help the directorate to deliver programmes.&nbsp; You should be able to create tools and functions using Excel or other data management software and be able to demonstrate proven problem-solving and analytical abilities.&nbsp; Well-developed communication skills would assist you to develop and implement operational guidance and translate analysis from large and complex programmes into clear messages and recommendations for colleagues and senior staff to deliver organisational objectives.The ideal candidate should have a strong background in the use of data management tools such as JasperSoft, Business Objects, Power BI or similar, plus advanced-level experience with Excel alongside excellent communication skills and a genuine commitment to team working.&nbsp;Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role.&nbsp; The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise.What your day will look like<ul><li>Lead on preparing information and analysis to help senior management and operational staff monitor and deliver against the Mayor’s housing targets.</li><li>Prepare and provide recommendations to senior staff and other stakeholders to keep programmes on track and look ahead to what’s needed for future housing delivery.&nbsp; &nbsp;</li><li>Liaise with internal and external stakeholders to understand and follow up on requirements for programme management.</li><li>Liaise with project managers and delivery teams to assess impacts and risk on projects that will impact on the Mayor’s delivery of targets.</li><li>Prepare reports and dashboards showing progress against targets and corresponding operational guidance to support internal and external stakeholders.&nbsp;</li></ul>Skills, knowledge and experienceTo be considered for the role you must meet the following essential criteria:Technical competency<ol><li>Management level (or applicable) experience of leading on developing new approaches and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.</li><li>Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel, or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.</li></ol>Behavioural Competencies:The competencies listed below are focused to this role and will be used for shortlisting and interview purposes. Please ensure you reflect these areas in your application.<ol><li>Problem Solving… analysing and interpreting situations from a variety of viewpoints and finding creative, workable, and timely solutions. See competency framework linked below for level 3 indicators of effective performance.</li><li>Research and Analysis… gathering intelligence (information, opinion, and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.&nbsp; See competency framework linked below for level 3 indicators of effective performance.</li><li>Planning and Organising… thinking ahead, managing time, priorities, and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.&nbsp; See competency framework linked below for level 2 indicators of effective performance.</li><li>Communicating and Influencing… presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. See competency framework linked below for level 3 indicators of effective performance.</li><li>Strategic Thinking… using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action. See competency framework linked below for level 3 indicators of effective performance.</li></ol>Further generic details about the GLA Competency Framework Guidelines can be found at the following link: <a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA competency framework</a>. This includes further information about each competency listed above and the different level indicators.Equality, diversity and inclusionLondon's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.BenefitsGLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.Application closing date: Sunday, 21 December 2025 - 23:59.Interview date: Mid-January 2026.

Senior Programme Coordinator

Housing and LandThe Housing and Land directorate is responsible for the Mayor’s plans to deliver new and improved homes and strong communities.&nbsp; Working closely with boroughs and partners, we manage the Mayor’s housing investment programmes and land and property assets to support the building of affordable homes, job creation and regeneration.About the teamThe housing crisis is one of the greatest challenges facing the capital – and the Mayor of London is committed to tackling it. The scale of the challenge is huge and the Greater London Authority (GLA) is working hard to address the housing shortage focusing on affordable housing and providing help for people feeling the effects of the housing crisis across London.The Programme Team is based in the Housing Land directorate within the GLA. The directorate consists of around 200 people split between housing delivery, policy, land-based development and support teams.&nbsp; Our overall aim is to deliver the Mayor’s housing objectives and improve the lives of Londoners through the work that we do.The Programme Team consists of three senior managers, four senior programme co-ordinators, two programme managers and a reporting analyst.&nbsp; The team is led by the Head of Programme Management, and we support the whole directorate to deliver the Mayor’s housing and land objectives.&nbsp; We’re a small and well-respected team in the wider GLA and directorate and our focus is always to help improve areas that support delivery of housing programmes.&nbsp;About the roleWe have an exciting opportunity for an enthusiastic and committed person to join the GLA’s Housing and Land Directorate. We are looking for a Senior Manager (Programmes) to join our Programme Team and work on leading strategic programme management and reporting for the Mayor’s affordable housing programmes.&nbsp; This vacancy is for a fixed term position for 18 months, we are also advertising for fixed term Senior Programme Coordinator role, also for 18 months, and details are available on the GLA recruitment website.&nbsp;This is a senior level position in the programme team. The role includes leading strategic programme management of affordable housing programmes, risk management, scenario planning and preparing papers that ensure senior stakeholder are fully briefed and aware of progress on delivery.&nbsp; &nbsp;The post holder will work closely with senior level colleagues across the housing sector, within the GLA and with government departments, including the Ministry of Housing Communities and Local Government (MHCLG).&nbsp; The role will include analysis and review of information from a range of sources to produce clear and concise reports and papers for various audiences.&nbsp; &nbsp;There will be room for the post holder to help shape forward direction and continuous improvements that enable the team to stay at the forefront in programme delivery.We are looking for someone who is self-motivated and proactive, can manage multiple programmes in a fast paced and changing environment and can demonstrate excellent attention to detail whilst also being able to identify, summarise and prepare key information at speed.&nbsp; You will be able to confidently present to different senior level audiences and feel at ease with scrutiny and challenge on details that you present.&nbsp;You will have the ability to build strong working relationships across a range of senior stakeholders and colleagues with different backgrounds and experience.&nbsp; You will be used to working in a team environment and will thrive on identifying and implementing improvements in an open and collaborative way.&nbsp; &nbsp; The ideal candidate will have a strong background and experience of using data management tools such as Power BI or similar alongside advanced-level experience of preparing reports and analysis using Excel or other tools, and more importantly, be able to easily use these analytical skills to prepare clear and concise reports.&nbsp;We are looking for someone who has a genuine commitment to team working who can help shape and lead our work with central government to provide confidence and clarity on programme delivery.Whilst knowledge of housing, construction or land development would be beneficial, they are not essential and we welcome applications from candidates with experience in other relevant sectors to bring applicable expertise to this role.&nbsp; The GLA team has a comprehensive training and induction programme to get you up to speed on the key issues related to the role, coupled with wider learning and development to promote individual growth and expertise.What your day will look like<ul><li>Liaising with senior level stakeholders within Housing and Land, the wider GLA, particularly GLA finance and central government departments. With those counterparts, ensuring that their governance requirements are met for the programmes that we manage. </li><li>Leading on monitoring programme budgets and programme delivery, supporting line reports and others to prepare reports and monitoring tools to set out clear information for internal and external staff.&nbsp; </li><li>Deputising for the Head of Programme Management at senior level board meetings and directorate management meetings, which will help to set the direction of travel for our affordable housing programmes.&nbsp; </li><li>Every day will be different and your work will involve close attention to detail to ensure that information and analysis of programmes is accurate and prepared to exemplar standards.&nbsp;</li></ul>Skills, knowledge and experienceTo be considered for the role you must meet the following essential criteria:Technical competency:A.1. Senior management experience: you will be an experienced senior manager who is able to shape and lead on all aspects of successful programme management and delivery for large scale investment funding programmes.B.2. Data and Analysis: You will be an expert data and reporting analyst with a strong background in the use of data management tools such as JasperSoft, Business Objects, Power Builder or similar, plus advanced-level experience with Excel.&nbsp;Behavioural Competencies:<ol><li>Planning and Organising: you will be self-motivated and proactive, can manage multiple projects in a fast paced and changing environment and can demonstrate attention to detail. You would be adept at thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.</li><li>Building and managing relationships: You will have the ability to manage relationships across a range of senior level stakeholders and colleagues with different backgrounds and experience. You will be used to working in a team environment, sharing ideas, and developing innovative approaches to improve processes and delivery in an open and collaborative way.&nbsp; Well-developed communication skills are essential for this role, which will involve implementing operational guidance and translating analysis from large and complex data sets into clear messages and recommendations for senior staff.</li><li>Communicating and Influencing: you will be able to accurately prepare and clearly present information that articulate arguments and information in a convincing and credible way.&nbsp; You will be able to support and influence senior level stakeholders to understand options and approaches that will continually improve the organisations status. </li><li>Strategic Thinking: you are able to understand the bigger picture to uncover potential challenges and opportunities for the long term and turn these into a compelling visions for action to help set strategic direction with senior leaders.&nbsp;</li></ol>Further generic details about the GLA Competency Framework Guidelines can be found at the following link: <a href="https://www.london.gov.uk/sites/default/files/gla_competency_framework_hr_28june2021.pdf" target="_blank">GLA competency framework</a>. This includes further information about each competency listed above and the different level indicators.&nbsp;Equality, diversity and inclusionLondon's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce.We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share.Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required.BenefitsGLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office.In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days’ annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme.Application closing date: Sunday, 21 December 2025 - 23:59.Interview date: Mid-January 2026.

Senior Manager (Programmes)

Who we’re looking forAs part of our Homes compliance team, you’ll proactively make sure we fulfil our obligations as a landlord, overseeing electrical installations, lifts, and lifting equipment: keeping our customers safe and our properties compliant.With outstanding technical knowledge, you’ll have successfully managed compliance risk for a social housing provider and be confident building brilliant relationships with contractors and specialist consultants, ensuring that technical specifications and standards are met.As the named responsible person in relation to our regulatory and legislative responsibilities, you’ll have a strong compliance background and hold a City &amp; Guilds/NVQ 3 in Electrical Discipline AM2 and C&amp;G IEE Wiring Regulation 18th Edition. You’ll also use data intelligently to deliver exceptional performance and a service that keeps getting better, making sure we provide safe homes for our customers. &nbsp;When we're hiring, we look for people who connect with our KOSMIHC values:<ul><li>We know our stuff</li><li>We make it happen</li><li>We care</li></ul>You can find a full description of our values <a href="https://www.rhp.org.uk/careers/vision-and-values/" target="_blank">here</a>Feel a connection? If this sounds like you, click ‘apply now’Closing date for applications is 2 DecemberThe CompanyHello. We’re RHP. Our purpose is to provide safe, secure homes – opening the door to life&nbsp;opportunities. We own and manage over 11,000 homes for social rent and shared ownership,&nbsp;and plan to build more over the next 12 months.&nbsp;Our employees enjoy working for us, and we’ve been recognised as an excellent employer&nbsp;through several prestigious awards, including being named as a Top Employer for three years in&nbsp;a row. In recent years we’ve also gained Gold accreditation as part of the Mind Workplace&nbsp;Wellbeing Index and were named as Family Friendly Employer of the Year at the Personnel&nbsp;Today Awards.We’re a Disability Confident Employer, which means we’re committed to inclusive recruitment&nbsp;practices.If you want to make a difference to our customers, colleagues and beyond, we’re the place for&nbsp;you. Connected through differenceWe embrace and understand the value diversity brings – it can only make us better and&nbsp;stronger. That’s why a key part of our culture is to create an environment where everyone can be&nbsp;themselves and is treated fairly and equally. It’s important to us that you feel valued,&nbsp;appreciated, and free to be who you are. &nbsp;

Compliance Manager (Lifts & Electricals)

Housing Standards Officer or Senior Housing Standards OfficerSalary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours per week, flexible working patterns will be considered in line with service requirements.We are looking for an officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and will be responsible for the licensing of houses in multiple occupation (HMOs) as well as undertaking programmed and reactive inspections including compliance visits to rented properties and caravan sites, in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: Monday 15 December 2025 (Noon)Interviews: week commencing 12 January 2026Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.Working towards equal opportunitiesStrictly No Agencies<h4>Downloads</h4><ul><li><a href="https://www.surreyjobs.info/vacancy_documents/771562/download" target="_blank">1284 Housing Standards or Senior Housing Standards Officer Job Pack</a></li><li><a href="https://www.surreyjobs.info/vacancy_documents/771563/download" target="_blank">https://www.surreyjobs.info/vacancy_documents/771563/download</a></li></ul><h4>How to Apply</h4>Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;Please note, we do not accept CVs submitted without a fully completed online application form.Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.

Housing Standards Officer or Senior Housing Standards Officer

About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp; &nbsp;About you&nbsp;We’re looking for a strategic leader for CIH’s IT and data functions, able to drive the development and implementation of innovative, industry-leading solutions that meet our current and future IT and data needs.&nbsp;In this role you’ll lead the design and delivery of our technical roadmap, digitally transforming our processes to drive our membership and qualifications growth ambitions.&nbsp;You’ll bring a strong understanding of what robust compliance, and security looks like&nbsp;—and a commitment to maintaining the highest standards.You’ll be ambitious in driving continuous improvement across all IT and data activities, recognising the impact that effective IT systems and high-quality data can bring to enable users and key stakeholders to excel in their roles.As an experienced leader of high-performing, specialist teams, you’ll combine a deep technical understanding with strong personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and translating complex ideas in clear, accessible ways.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services, on 02476 851735, or email <a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications:&nbsp;9am 5th January 2026Interviews due to take place:&nbsp;First round interviews 12th/13th January, 2026. &nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Head of IT and data

Some key information<ul><li>Permanent - Full Time Position.</li><li>37 hours per week.</li><li>£37,998 - £41,461 per annum inclusive of a renumeration package of £9,400 per annum, payable until 30 September 2028.</li><li>28 days annual leave, excluding bank holidays.</li><li>Based in Taunton, Somerset.</li></ul>What will I be doing?We’re working to improve the lives of people in Somerset – and you’ll be a key part of that.You will be leading our team of Housing Case Managers (currently a team of 8).They work in the local community, managing up to 750 homes each and building relationships with our tenants so that we can help them sustain their tenancies.The people we support can be vulnerable and have complex needs; the work that our team does has a significant positive impact on their quality of life. That, we think, makes this kind of role especially rewarding.You will be the one helping the team with advice and guidance where they need it, supporting their development and making sure the quality of work is where it needs to be.You will also be asked manage caseloads yourself from time to time (e.g., when covering for a member of your team).There is a lot of change going on here at the moment (for example, we’re adding to our housing stock through purchasing, regeneration and development) and we’re always looking for ways to improve the way we do things.There are a challenges that come with this and it’s not an environment that suits everyone. But for the right person? It could be an opportunity to gain new experiences, develop new skills and solve new problems.This is a hybrid role – some days will be spent working from home or the office and others will be spent out in the community, covering for your team and working with tenants.What kind of experience or qualifications do I need?We offer ongoing support, training and guidance to help you be the best you can be.You’ll need both the technical skills and experience needed to support your team and the management skills to ensure high levels of performance. At times, you’ll need to be able to reflect and think creatively in order to solve problems and motivate people.Given the nature of this role, it is essential that you have experience of leading a team within the Social Housing Sector.You’ll also need to be at least CIH Level 4 qualified, ideally demonstrating that you are working towards level 5.We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.What's in it for me?We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:<ul><li>We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.</li><li>Generous annual leave allowance, with the opportunity to purchase additional leave</li><li>Staff discounts in gyms.</li><li>Employee Assistance for the times you may need some support and a variety of employee wellbeing services.</li><li>Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.</li><li>A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.</li><li>My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more...</li></ul>Anything else I should know?When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.For an informal chat about the role, you can contact Julie Sabey via email at <a href="//CEB42F3F-F8F5-4D2C-8373-F7ED0D7C6D6D/julie.sabey@somerset.gov.uk" target="_blank">julie.sabey@somerset.gov.uk</a>.If you have all the information you need, just hit the apply button - we can’t wait to hear from you.DBS informationDBS clearance is required for this role, via the online disclosure procedure.Closing Date: 8 December, 11:59pm

Senior Housing Case Manager

School Facilities Manager Lift Maltings Spinks Lane Witham, Essex, CM8 1EP United Kingdom £13.26 per hour Casual, Part Time Immediate Start Are you looking for a key role where you can ensure our excellent school facilities are used safely, efficiently and to their full potential? Lift Maltings is seeking a proactive and highly organised Lettings Officer to support and manage all aspects of our community lettings provision. In this role, you will: <ul><li>Respond to lettings enquiries, provide clear information on availability and terms, and deliver excellent customer service throughout the booking process.</li><li>Coordinate and manage the full lettings schedule, including bookings, contracts, amendments and record-keeping.</li><li>Liaise with staff to ensure facilities are fully prepared, safe and ready for hirers, including overseeing set up, checks and takedown.</li><li>Monitor lettings activity to ensure safeguarding, health and safety and site security procedures are followed at all times.</li><li>Act as a keyholder for the academy, managing access, securing the site and responding to any on-site issues during lettings, including evenings and weekends where required.</li></ul>Working hours: Shifts will take place on weekday evenings (4:30 pm - 9:15 pm) and/or during the day at weekends, depending on school lettings requirements. About Lift Maltings Lift Maltings is an 11-16 school based in Witham, Essex. Situated between the cities of Chelmsford and Colchester, the school has 900 students on roll and benefits from a modern, purpose-built site opened in 2011. With excellent transport links to London, our staff and students can take full advantage of the wealth of opportunities the capital provides. Free car parking facilities are available on site. Visits to the school are warmly encouraged. For an informal discussion about the post, please contact Julie Joiner, School Operations Manager, at <a href="mailto:jjoiner@liftmaltings.org" target="_blank">jjoiner@liftmaltings.org</a>. Closing date : 15th December 2025 Who is Lift Schools? We're a diverse and inclusive network of schools with one clear mission; to provide an excellent education to every child - in every classroom, every day. And we do this across each of our 57 schools. As with our students, we want our team to be empowered to do their best work, supported by the best leadership they've ever had. We acknowledge and appreciate the exceptional efforts of everyone here in making this an incredible organisation. We offer you: <ul><li>Career development and training: Access a wide range of statutory and developmental training to boost your career.<ul><li>Our partnership with One World powers our innovative Instructional Excellence Program. We also offer a comprehensive range of CPD programs, including Ambition Institute's Early Career and NPQ offerings, tailored to both individual and network needs.</li></ul></li><li>Generous benefits: From your pension plan to healthcare and financial support, we've got you covered.</li><li>Lifestyle perks: Enjoy discounted gym memberships, travel deals, and even electric vehicle incentives.</li></ul>We reserve the right to close this vacancy early should we receive an overwhelming response. All candidates are advised to refer to the job description and person specification before making an application. Lift Schools are committed to ensuring the highest levels of safeguarding and promoting the welfare of our pupils, and we expect all our people and volunteers to share this commitment. We adopt a fair and consistent recruitment process which is inline with Keeping Children Safe in Education guidance. This includes online checks for shortlisted candidates. All offers of employment are subject to an Enhanced DBS check, references, and where applicable, a prohibition from teaching check. Lift Schools embraces diversity and promotes equality of opportunity. Job share, part-time and flexible working opportunities will be considered. We are a Disability Confident Employer and there is a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria. Follow us on Facebook, X, Instagram and Linkedin. Further details can be found on our careers page. Lift Schools is recruiting for Teacher Training placements. Please click here to view the website for further details. Downloads Job Description Brochure Safer Recruitment Statement AI Statement

Lettings Officer

Accommodation Manager Location: Clumber Park Lodges, Worksop Hours: 40 hours per week, Weekends Required - Permanent Contract Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul> <li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li> <li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li> <li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li> <li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li> <li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li> <li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li> <li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li> </ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul> <li>Have management experience in a practical, time-pressured environment</li> <li>Have a leadership style that is open, approachable but that commands respect</li> <li>Be able to plan and organise the workload, training and management of a large team</li> <li>Previous Accommodation Manager experience in a holiday park</li> </ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul> <li>Bonus Scheme</li> <li>Enhanced Family Benefit</li> <li>Employee Discount Scheme - Perkbox</li> <li>Life Insurance</li> <li>Discounts on Away Resorts Holidays</li> <li>On Park Discounts</li> <li>Awards and Recognition</li> </ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!

Accommodation Manager

Job summary Neighbourhood Manager (Band 8b) - Barnet Location: Barnet, North LondonSalary: Band 8b | Contract: 12-month FTC/Secondment | Full or part timeHosted by: Central London Community Healthcare NHS Trust (CLCH) Help Shape the Future of Health and Care in Barnet We are recruiting Neighbourhood Managers to develop and lead Integrated Neighbourhood Teams (INTs) within Barnet's five neighbourhoods. This is a unique opportunity to shape services that truly reflect the needs of local communities. Barnet is one of London's most vibrant boroughs, home to over 400,000 residents, diverse communities, and rich cultural heritage. We are now entering a transformational moment in how health and care are delivered locally, and we are looking for exceptional leaders who want to be part of this change. Main duties of the job About the Role As a Neighbourhood Manager, you will: <ul> <li>Establish and lead the 'Team of Teams' approach, bringing together primary care, secondary care, community health, mental health, social care, and voluntary sector partners into cohesive neighbourhood units</li> </ul> <ul> <li>Lead the coordination of health, care, and community services within one or more of Barnet's neighbourhoods</li> </ul>Why This Role Matters ? Barnet's neighbourhood model is built around the London Target Operating Model and the NHS' 10-Year Plan, focusing on three key shifts: <ul> <li>From hospital to community</li> </ul> <ul> <li>From analogue to digital</li> </ul> <ul> <li>From sickness to prevention</li> </ul>Your work will help deliver these core shifts, embedding new ways of working that make care more joined up, more responsive and more meaningful for residents. What We're Looking For: Proven leadership and partnership-building skills Experience in integrated care and service transformation Deep understanding of Barnet's communities, priorities, and challenges Ability to navigate local networks and influence change Apply Now If you care about Barnet, understand its people, and want to lead meaningful change, we would love to hear from you. For an informal conversation or to learn more about the role, please get in touch with Jane Williams: <a href="mailto:jane.williams13@nhs.net" target="_blank">jane.williams13@nhs.net</a> About us Just as we care about our patients' well-being, we care about yours! We can offer you: <ul> <li>A comprehensive induction into the community service followed by a local induction to introduce you to the role</li> <li>Car lease scheme(only available for Band 5 and up)</li> <li>Flexible working options</li> <li>Annual travel card loan</li> <li>Training, support and development in your career</li> </ul>To have a full look at our benefits and what it's like working for us please go here: <a href="https://www.clch.nhs.uk/job/pay-and-benefits" target="_blank">https://www.clch.nhs.uk/job/pay-and-benefits</a> Job description Job responsibilities Please refer to Job description and personal specification for outline of skills, knowledge and experience required. Job description Job responsibilities Please refer to Job description and personal specification for outline of skills, knowledge and experience required. Person Specification Education/Qualification Essential <ul> <li>Educated to Masters level or equivalent combination of degree and post graduate clinical or professional qualifications, management training and experience</li> <li>Can evidence recent and on-going personal development activity</li> <li>Has broad knowledge of current NHS and Social Care policy and context for Neighbourhood Health</li> <li>Has specific in-depth knowledge of the challenges facing health and social care</li> </ul> Desirable <ul> <li>Management qualification/ Quality Improvement training / projects &amp; programmes</li> <li>Health/ Social care qualification</li> <li>Registration of a professional body</li> </ul> Experience Essential <ul> <li>Proven ability to build relationships and foster collaboration across multiple organisations</li> <li>Significant experience of working within health or social care including health, mental health</li> <li>Experience of working in complex systems and change environments</li> <li>Patient and public engagement</li> <li>Project management working with clinical / social services</li> </ul> Desirable <ul> <li>Evidence of working to tackle health inequalities with measurable impact including building working relationships with the voluntary/community sector</li> </ul> Skills &amp; Knowledge Essential <ul> <li>Substantial experience of working as a senior manager or clinical professional at a senior level.</li> <li>Specialist understanding of place-based care, integrated working, and the Neighbourhood health agenda</li> <li>Ability to engage with local communities and understand population health needs and outcomes</li> <li>Handling complex, sensitive, or contentious information.</li> <li>Significant experience in leading change management initiatives</li> <li>Knowledge of the local population and geography</li> <li>Strong IT skills including Microsoft Office, Teams, able to manipulate, interpret and communicate complex data sets to all audiences</li> <li>Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.</li> <li>Equality, Diversity and Inclusion agenda and strategy</li> <li>Ability to interpret complex information and make decisions with significant consequences.</li> <li>High-level problem-solving and strategic planning</li> <li>Responsibility for developing and implementing policies and procedures that impact across services.</li> <li>Organisation development, ability to enthuse and lead virtual teams 'team of teams' across organisational boundaries, impacting on service delivery and outcomes for patients and citizens.</li> </ul> Desirable <ul> <li>Demonstrated Research skills</li> </ul> Key Attributes Essential <ul> <li>Operates with a high degree of autonomy, setting strategic direction within broad organisational policies.</li> <li>Leadership, vision, strategic thinking, and planning with highly developed political skills.</li> <li>Ability to demonstrate a high level of expertise in providing senior leadership.</li> <li>Experience of leading on the development of business cases</li> <li>Experience of teaching, training and/or clinical and professional supervision</li> </ul>Person Specification Education/Qualification Essential <ul> <li>Educated to Masters level or equivalent combination of degree and post graduate clinical or professional qualifications, management training and experience</li> <li>Can evidence recent and on-going personal development activity</li> <li>Has broad knowledge of current NHS and Social Care policy and context for Neighbourhood Health</li> <li>Has specific in-depth knowledge of the challenges facing health and social care</li> </ul> Desirable <ul> <li>Management qualification/ Quality Improvement training / projects &amp; programmes</li> <li>Health/ Social care qualification</li> <li>Registration of a professional body</li> </ul> Experience Essential <ul> <li>Proven ability to build relationships and foster collaboration across multiple organisations</li> <li>Significant experience of working within health or social care including health, mental health</li> <li>Experience of working in complex systems and change environments</li> <li>Patient and public engagement</li> <li>Project management working with clinical / social services</li> </ul> Desirable <ul> <li>Evidence of working to tackle health inequalities with measurable impact including building working relationships with the voluntary/community sector</li> </ul> Skills &amp; Knowledge Essential <ul> <li>Substantial experience of working as a senior manager or clinical professional at a senior level.</li> <li>Specialist understanding of place-based care, integrated working, and the Neighbourhood health agenda</li> <li>Ability to engage with local communities and understand population health needs and outcomes</li> <li>Handling complex, sensitive, or contentious information.</li> <li>Significant experience in leading change management initiatives</li> <li>Knowledge of the local population and geography</li> <li>Strong IT skills including Microsoft Office, Teams, able to manipulate, interpret and communicate complex data sets to all audiences</li> <li>Previously responsible for a budget, involved in budget setting and working knowledge of financial processes.</li> <li>Equality, Diversity and Inclusion agenda and strategy</li> <li>Ability to interpret complex information and make decisions with significant consequences.</li> <li>High-level problem-solving and strategic planning</li> <li>Responsibility for developing and implementing policies and procedures that impact across services.</li> <li>Organisation development, ability to enthuse and lead virtual teams 'team of teams' across organisational boundaries, impacting on service delivery and outcomes for patients and citizens.</li> </ul> Desirable <ul> <li>Demonstrated Research skills</li> </ul> Key Attributes Essential <ul> <li>Operates with a high degree of autonomy, setting strategic direction within broad organisational policies.</li> <li>Leadership, vision, strategic thinking, and planning with highly developed political skills.</li> <li>Ability to demonstrate a high level of expertise in providing senior leadership.</li> <li>Experience of leading on the development of business cases</li> <li>Experience of teaching, training and/or clinical and professional supervision</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Central London Community Health Trust Address Grahame Park HC Grahame Park estate, London Barnet NW9 5XT Employer's website

Neighbourhood Manager

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!

Resident Liaison Officer

Employer South Holland District Council Vacancy Type Fixed Term/Full Time Hours Per Week 37 Length of Contract Fixed Term until 31st March 2027 Salary Range £25,185 - £25,989 per annum Location Spalding Application Deadline Friday, December 12, 2025 Job Summary A great opportunity has become available to support South Holland District Councils Housing team to make a difference. The post would initially be fixed term for 2 years with the possibility of the post being extended further. We're looking for someone who is a true people person-someone who can communicate effectively, stay calm under pressure, and show professionalism. Proving sufficient suitable accommodation will often be a challenge and you will assist the Accommodation Manager to overcome such challenges! In this role, accuracy is key. You'll work with a wide range of stakeholders, so strong interpersonal skills and the ability to build positive relationships are essential. You'll be responsible for <ul> <li>Administration of temporary and resettlement accommodation and provision of nightly paid accommodation.</li> <li>Arrange nightly paid accommodation as required.</li> <li>Liaise with the occupants and relevant organisations for those accommodated.</li></ul>This position is the foundation of our service-without it, we couldn't succeed. You'll be part of a close-knit team that values collaboration and support. Every day is different, and you'll have exposure to various aspects of housing, with opportunities to learn and develop. You'll have the opportunity to work flexibly, spending time in the office to collaborate with colleagues and build networks, while also having the option to work hybrid. You will be required to attend the council's offices when needed and travel to appointments within South Holland. The ability to travel across the district for visits and meetings is essential. BENEFITS: We offer excellent terms and conditions of employment including: <ul> <li>Local Government Pension Scheme, 23.8% employer contribution</li> <li>Generous annual leave scheme +option to buy more</li> <li>Employee Assistance Programme</li> <li>Employee Benefits Platform including retail, holiday, and leisure discounts</li> <li>Cycle to work scheme*</li> <li>Flu Jabs</li> <li>Free Eye Test voucher</li> <li>Flexible Working Policy</li> <li>Agile Working Policy*</li> <li>Car mileage reimbursement*</li> <li>Excellent career progression and training opportunities</li> <li>Long Service Recognition*</li></ul>*Certain restrictions may apply ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South &amp; East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes. Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work. If you are interested in having a confidential conversation about the role, please contact Christopher Walters on <a href="mailto:christopher.walters@boston.gov.uk" target="_blank">christopher.walters@boston.gov.uk</a> The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.

Accommodation Assistant

CLC is one of the UK's leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more. The Role We're looking for a compassionate and organised Resident Liaison Officer (RLO) to join our Walsall team on a 3-month Fixed Term Contract. As the key link between our delivery teams and residents, you'll help ensure communication is clear, respectful and inclusive throughout planned maintenance and refurbishment works. You'll play a vital role in supporting residents, particularly those who may be vulnerable or require additional assistance, so that works are delivered safely, smoothly and with minimal disruption. Responsibilities <ul> <li>Act as the primary point of contact for residents throughout the works programme.</li> <li>Arrange and attend resident consultation meetings, home visits, and pre-start appointments.</li> <li>Provide clear, timely and empathetic updates on progress, schedules, access requirements and changes.</li> <li>Handle concerns, complaints and queries professionally, ensuring resident satisfaction.</li> <li>Maintain accurate records of resident interactions, feedback and agreed actions.</li> <li>Identify and support vulnerable residents, including those with additional needs or dementia, ensuring reasonable adjustments are made.</li> <li>Collaborate closely with site managers, operatives and client representatives to support smooth project delivery.</li> <li>Ensure all communication and documentation aligns with health &amp; safety, legal and client requirements.</li></ul>About You <ul> <li>Experience in a Tenant/Resident Liaison role or customer-facing position within social housing, property maintenance or construction.</li> <li>Strong empathy and the ability to support vulnerable individuals with professionalism and care.</li> <li>Awareness of challenges faced by residents with dementia or other cognitive impairments.</li> <li>Excellent written and verbal communication skills with a calm, approachable manner.</li> <li>Highly organised, proactive and solution-focused.</li> <li>Confident working collaboratively with site teams and clients.</li> <li>Full UK driving licence (essential).</li></ul>What We Offer <ul> <li>Competitive salary</li> <li>25 days' annual leave + bank holidays</li> <li>Car allowance</li> <li>Up to £2,000 colleague referral fee</li> <li>Long-service awards</li> <li>Perkbox - access to free coffees, cinema tickets, discounts and well-being offers</li> <li>1 paid volunteer day each year</li> <li>Ongoing training, support and opportunities for progression, we promote from within</li></ul>

The role Do you have experience providing a customer focused, high-quality service within a DLO/Asset Management/Property function? If yes, then this may be the perfect role for you! We have a great opportunity that has arisen within our Direct Services department for a Resident Liaison Officer. Reporting into the Resident Liaison Manager, you will be the main point of contact for residents in the delivery of maintenance works and projects, liaising with residents in the shaping of services and identifying requirements, and dealing with complaints and analysing customer satisfaction and feedback. Using CRM/CD, you'll accurately record and acknowledge all customer contacts, complaint details, actions and learning points. Your main base will be Newnham Court, Maidstone, with the option for working in a hybrid way as agreed with your manager. Please note, this role is being offered on a Fixed Term Contract / Secondment until 31st July 2026. What you'll have <ul> <li>Previous experience of working in a DLO/Asset Management/Property function.</li> <li>Excellent communication and interpersonal skills with ability to build and sustain effective relationships with key stakeholders.</li> <li>The ability to work with minimal supervision and confident using own initiative.</li></ul>In your supporting statement, it is important that you address how you meet the above criteria providing examples. Closing date: 21st December 2025 at 23:59 (We may close the advert early if we receive a suitable number of applications). Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

At Orbit our customers are at the heart of everything we do, we're looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. Neighbourhood Manager - Your Opportunity to Make a Real Difference Based in the heart of Stratford-upon-Avon, Warwickshire, our Neighbourhood Manager role is all about making positive change where it matters most - in your community. As the dedicated local lead, you'll be the friendly face customers turn to for support, guidance, and solutions. Whether it's working with Local Authorities and Housing Association partners or helping residents with Anti Social Behaviour concerns, estate services, and tenancy matters, your focus will be on delivering an exceptional experience every step of the way. We're looking for someone who truly cares about people and places. If you thrive on building relationships, enjoy being out and about in the community at least three days a week, and don't mind the occasional evening or weekend work, you'll fit right in. Your commitment to customer service, brilliant time management, and willingness to go the extra mile will set the standard for community wellbeing and safety. If you're passionate about creating vibrant, safe neighbourhoods where everyone feels supported and heard, we would love to hear from you. Join us and help shape the future of Stratford upon Avon, one conversation and one connection at a time. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. The role will cover the Stratford-upon-Avon area with access to our Greenhill Street Office. This role works in a hybrid way using a blend of field, home and office based working. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in customer centred operations or similar, with a demonstrable track record of case or portfolio management;</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, permanent access to an appropriate vehicle along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management or equivalent or a commitment to work towards these within 12 months of completing a probationary period.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

At Orbit our customers are at the heart of everything we do, we're looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. Neighbourhood Manager - Your Opportunity to Make a Real Difference Based in the heart of Leamington Spa, Warwickshire, our Neighbourhood Manager role is all about making positive change where it matters most - in your community. As the dedicated local lead, you'll be the friendly face customers turn to for support, guidance, and solutions. Whether it's working with Local Authorities and Housing Association partners or helping residents with Anti Social Behaviour concerns, estate services, and tenancy matters, your focus will be on delivering an exceptional experience every step of the way. We're looking for someone who truly cares about people and places. If you thrive on building relationships, enjoy being out and about in the community at least three days a week, and don't mind the occasional evening or weekend work, you'll fit right in. Your commitment to customer service, brilliant time management, and willingness to go the extra mile will set the standard for community wellbeing and safety. If you're passionate about creating vibrant, safe neighbourhoods where everyone feels supported and heard, we would love to hear from you. Join us and help shape the future of Stratford upon Avon, one conversation and one connection at a time. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. The role will cover the Leamington Spa area with access to our Head Office at Garden Court, Coventry. This role works in a hybrid way using a blend of field, home and office based working. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in customer centred operations or similar, with a demonstrable track record of case or portfolio management;</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, permanent access to an appropriate vehicle along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management or equivalent or a commitment to work towards these within 12 months of completing a probationary period.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Scheme Manager Location: High Wycombe Salary: £33,054 per annum Hours: Full time - 37.5 hours per week Make a Real Difference Every Day Are you passionate about empowering people with learning disabilities to live independently? At Grove Gardens, you'll lead a dedicated team in a vibrant, inclusive supported living service that's home to 14 adults. Together, we create a safe, welcoming environment where individuals thrive through community engagement, personal development, and meaningful support. About Grove Gardens Grove Gardens is a warm and inclusive supported living scheme comprising six one-bedroom flats and eight studio apartments. The people we support enjoy access to day services and community-based activities that promote independence, wellbeing, and connection. What You'll Be Doing As Scheme Manager, you'll play a key role in shaping the lives of the people we support and leading a committed team. Your responsibilities will include: <ul><li>Leading and motivating Support Workers and Waking Night Workers to deliver high-quality, person-centred care.</li><li>Collaborating with social workers and external agencies to support individual outcomes.</li><li>Managing staff rotas, annual leave, and sickness cover to ensure consistent service delivery.</li><li>Overseeing recruitment, onboarding, and induction of new team members.</li><li>Providing occasional weekend cover as part of the management rota.</li></ul>What We're Looking For We're seeking someone who is: <ul><li>A confident and compassionate leader with experience in social care or supported living.</li><li>Skilled in team management and operational coordination.</li><li>Proficient in IT and comfortable using digital systems.</li><li>A holder of a full UK driving licence with access to a vehicle.</li><li>Committed to empowering people with learning disabilities to live fulfilling lives.</li></ul>Why Join Us? We value our team and offer a generous benefits package, including: <ul><li>33 days' annual leave (including bank holidays), rising to 35 with service.</li><li>£33,054 salary for a 37.5 hour week.</li><li>Annual performance bonus and monthly attendance bonus.</li><li>Annual salary and cost of living review.</li><li>Workplace pension scheme and life assurance (3x annual salary).</li><li>Ongoing professional development and support.</li><li>Commitment to staff wellbeing through the Five Ways to Wellbeing.</li></ul>Apply Today If you share our values and want to make a meaningful impact, we'd love to hear from you. We shortlist and interview on a rolling basis, so early applications are encouraged. Hightown is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Successful candidates will require a satisfactory DBS disclosure and relevant recruitment checks. We are an Equal Opportunities &amp; Disability Confident Employer.

Scheme Manager

Job Description Capital Programme Resident Liaison Officer Salary: £33,531 - £38,052 per annum Grade: D Contract Type: Permanent Working Hours: Full Time, Monday - Friday - 37 Hours per Week Do you enjoy working out on site? Do you have the skills to effectively liaise with residents? This is not the average desk job......An excellent opportunity has become available within the Transforming Homes Team. We are now recruiting for a full time, contract position of Resident Liaison Officer. Our customers are at the heart of everything we do and as our Resident Liaison Officer, you'll ensure our residents are regularly engaged with and consulted on works to be carried out to their properties and that it meets their satisfaction and our specification. You'll work closely with colleagues and contractors to ensure seamless and prompt delivery of building work. In addition, you'll set up and attend public meetings with residents, contractors and other colleagues to present investment proposals and maximise resident engagement. You'll also act on behalf of residents, to ensure concerns, complaints and enquiries raised are effectively investigated and addressed, with outcomes communicated to those all involved. To be considered for this role, you'll have experience of working in a front-line customer focused and high volume area with a good understanding of housing management issues and building /refurbishment projects. Key Responsibilities include: The RLO will act as the primary point of contact for residents affected by damp, mould, and condensation issues, ensuring effective communication, resident support, and efficient case progression. By strengthening resident engagement, the role will improve trust, reduce complaints, and support compliance with Awaab's Law and the Housing Ombudsman's Damp and Mould Spotlight Report recommendations. This role will be the frontline contact and customer care role for Thurrock's revised damp and mould processes in line with Awaab's law. The RLO will serve as a single point of contact for residents during their reports of Damp &amp; Mould and will: <ul> <li>Coordinate appointments, inspections, and works access.</li> <li>Communicate clearly about what works are planned and timescales.</li> <li>Provide proactive support to vulnerable residents, including referrals to welfare or tenancy management teams.</li> <li>Record and track resident feedback to improve service delivery.</li> <li>Ensure the service meets statutory timescales under Awaab's Law (10 days for response, 7 days for remediation start).</li> <li>Assist the Project Team in proving necessary information and correspondence relating to Section 20 Consultations with leaseholders </li> <li>Act as resident liaison officer for all aspects related to legal repair</li> </ul>Key experience and skills required: <ul> <li>Able to use initiative and work pro-actively. </li> <li>A good sense of judgement, for example, in determining priorities and which issues should be brought to the attention of senior management. </li> <li>Able to develop and maintain effective working relationships. </li> <li>Organised; to work to deadlines. </li> <li>Advanced written and oral communication skills and proficiency in ICT. </li> <li>To behave in accordance with our values. </li> <li>Commitment to the principles of agile working, including the ability to work flexibly with regards to both hours of work and location, including remote and home working as required. </li> <li>Ability to travel to the Civic Offices and our partnering contractor offices, within the Borough. </li> </ul>DBS: Basic DBS is required for this post. Closing Date: Closing Date (Redeployment Only) 4th December 2025 Closing Date: Internal and External: 4th January 2026 Interview Date: TBC If you would like an informal chat about the position, please feel free to email Joanna Bale on <a href="mailto:jbale@thurrock.gov.uk" target="_blank">jbale@thurrock.gov.uk</a> Our vision - An ambitious and collaborative community which is proud of its heritage and excited by its diverse opportunities and future. Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We champion flexible working and job share applications are welcome. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. To view the Job Profile and Person Specification please follow the link below: Download Job Profile (PDF Document) About us Why Thurrock? Working at Thurrock Council gives you the opportunity to join an organisation that is changing at pace, one where you can make a real difference to the lives of the people we serve. Thurrock Council is moving towards a new community leadership approach which involves linking with local partners and communities as we shape our improvement for the years ahead. This is an exciting time to join us, to shape the future success of our changing organisation and to have a positive influence on our borough. Our location Thurrock is located on the north bank of the river Thames. Our urban centres are a vibrant mix of established towns and new young communities, with a diverse and growing population of around 160,000 residents. We are an emerging cultural and arts centre, home to the production centre for the Royal Opera House and the National Skills Academy for Creative and Cultural Skills. We have excellent retail and leisure opportunities, including Lakeside Shopping Centre, country parks, forests, and marshes. Thurrock is just half an hour journey away from the centre of London by train and well connected by road. Staff benefits We offer lots of staff benefits, including a generous annual leave entitlement and hybrid working. We champion flexible working and job share applications are welcome. Further information can be found here Employment benefits | Working for the council | Thurrock Council Equality, Diversity &amp; Inclusion Thurrock Council is committed to equal opportunities. As a Disability Confident Employer, disabled people will be offered an interview where they meet all essential criteria on the person specification. We serve a diverse community where people are different yet equal. Diversity underpins everything we do. For further information about Thurrock Council please visit our website: Thurrock Council Salary range <ul><li>£33,531 - £38,052 per year</li></ul>

Neighbourhood Housing Officer Ref: RNR002956 Salary: £36,363 p.a. plus benefits 37 hours per week Fixed term contract until August 2026 Swindon Borough Council are on an exciting journey to transform service delivery. We want our town to be the best it can be. Our ambitious vision in the new Swindon Plan is supported by realistic transformation programmes, with the people of Swindon at their heart. Because that's who we're doing it for - the communities and businesses that make our town great. As part of the Council, you'll support a friendly local authority making decisions with real impact. It's all for better public services. Better processes. And a better quality of life, for everyone. Join us, and Swindon will be better with you. Are you the type of person that likes working with people, problem solving and delivering great customer service? A Neighbourhood Housing Officer role in Tenancy Services with Swindon Borough Council could be a good fit for you! Your next role On a day-to-day basis, you will undertake all Estate and Tenancy Management functions (approximately 850 properties) and take responsibility for ensuring that maximum rental income is collected; striking a balance between prevention, early intervention and recovery action of debts owed. You will also be responsible for dealing with low level nuisance and anti-social behaviour; signing up new tenancies; and tenancy management; providing welfare advice; and work closely with external agencies as well as our tenants. This is a demanding role in challenging times for our customers, therefore resilience, flexibility and the ability to work under a degree of pressure is key. At times, you will be required to work evenings and/or Saturday mornings. You must have the ability to travel throughout the Borough. This role is subject to a DBS disclosure. You must be fluent in the English language (as a requirement of Part 7 of the Immigration Act - for the effective performance of a customer-facing role). Your next package Please see our Rewards and Benefits offer for more details. As an employee, you will receive a diverse and exciting environment in which to work, encouraging creativity and innovation whilst recognising the need to support ongoing personal development and a flexible work life balance. For Swindon to thrive in the future, we need to lay the foundations now. It's why our regeneration and transformation programmes are already underway. So, you'll be joining us at an exciting time on our journey. We'll look to you to share your knowledge, influence decisions and drive real, positive change. With your contributions, we'll achieve our vision of a prosperous, re-vitalised Swindon together. And you'll be proud to say it was made better with you. Please see our Vision and Values page for more details and our new Swindon Plan. Potential applicants are sometimes put off if they don't meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we'd love to hear from you. Your next steps Please read the role profile, which is available in the documents section to the righthand side of the page. To submit an application for this role, select Quick Apply. For further information about the role, please contact Beth Wride, Neighbourhood Housing Manager on 07929 726301. As an inclusive employer, we welcome applications from a diverse range of communities, and in particular disabled people and people from ethnic minorities. Read our statement of commitment to equality &amp; inclusion. If you are experiencing technical issues submitting your application please email <a href="mailto:resourcing@swindon.gov.uk" target="_blank">resourcing@swindon.gov.uk</a> Closing date: 11 January 2026 Interview date: 20 January 2026

Neighbourhood Housing Officer

Housing Administrator Location: Durham Salary: £24,243 - £26,6667 Contract type / hours: Permanent, Full Time Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About The Role We have an exciting opportunity to join our Housing service in the North East. You will be required to provide administrative support and oversee the running of reception to provide a team of housing staff with first class administrative support. The post involves administrative duties, alongside data entry and information management, and the ideal candidate would be someone with a meticulous approach to ensuring information accuracy, and a passion for ensuring data integrity using data verification processes to correct any errors and inconsistencies. The role includes scope to train and develop the right candidate in the data elements of the role, including the opportunity to gain recognised qualifications. For Full Job Description Please Click Here What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy: <ul><li>Discounts from various schemes</li><li>Training and personal development</li><li>A chance to make a real difference in people's lives</li><li>Free induction and role-specific training</li><li>Support from experienced staff and regular supervision</li><li>Opportunities to meet new people and develop your confidence</li><li>Reimbursement for travel and agreed expenses</li><li>Valuable experience that can support your personal or career development</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> How to apply If you're viewing this advert on an external platform such as Indeed, please click 'Apply via company website' to view the full job description and submit your application.

Housing Administrator

About Tilt We're building the next century of shopping, making it feel human, communal, and alive again. E-commerce has spent decades optimising for clicks, stripping away the trust, joy, and connection that once made shopping meaningful. We've recently raised an $18M Series A from world-class investors to build the next era of commerce. Now, we're hiring elite builders to make it happen. Your Mission As a Community &amp; Influencer Manager, you'll become the voice, face, and connective tissue between Tilt and its users. You'll host live shows, educate customers on how to get the most out of Tilt, revive old users, and experiment with influencers to reach new audiences. This is not a traditional "community manager" role. This is a revenue-driving, growth-focused, user-understanding machine - part live host, part customer psychologist, part influencer strategist. What You'll Do 0-3 Months Live Engagement <ul><li>Host Instagram + Tilt Lives to drive installs and purchases.</li><li>Build an engaging on-camera presence users return to.</li></ul>User Education <ul><li>Run onboarding and educational live shows.</li><li>Create simple "Tilt for beginners" content.</li><li>Spotlight key sellers and drops with category teams.</li></ul>Influencer Testing <ul><li>Source micro-creators and run small tests (lives, duets, reviews).</li><li>Score creators on cost, conversion, and retention impact.</li><li>Track results and iterate quickly.</li></ul>3+ Months Live Program Scaling <ul><li>Build a recurring calendar of live events that drive retention + revenue.</li><li>Launch new formats, challenges, and community moments.</li></ul>Influencer Engine <ul><li>Build the influencer function: onboarding, measurement, templates, playbooks.</li><li>Scale a pipeline of high-performing creators.</li></ul>User Education System <ul><li>Create a structured education funnel across lives, DMs, email, and IG.</li><li>Improve pre-purchase onboarding flows.</li></ul>Community Insights <ul><li>Own insight on why users stay, leave, or buy.</li><li>Feed learnings into product, supply, and marketing.</li></ul>Who You Are <ul><li>Charismatic on camera - you're confident speaking to hundreds of viewers live.</li><li>Experience with community building, live hosting, influencer management, or creator economy roles.</li><li>Strong understanding of social platforms (Instagram, TikTok, TikTok Live).</li><li>Ability to identify strong creators, run tests, and measure creator performance.</li><li>Excellent communicator: you can call customers, ask hard questions, and gain real insights.</li><li>Analytical mindset - you think in terms of funnels, drop-offs, retention, and activation.</li><li>Interest in fashion, streetwear, vintage, or online shopping culture.</li><li>A no-ego, problem-solving attitude - you want to build, test, fail fast, and grow.</li></ul>Location London-based hybrid role with a minimum of 3 days/week from our King's Cross office Why Tilt <ul><li>You'll be joining a mission-driven team backed by world-class investors (TechCrunch)</li><li>You'll own meaningful systems from day one, with real scope and autonomy</li><li>You'll work alongside curious, kind, and wickedly smart teammates</li><li>You'll help redefine how millions of people shop online</li></ul>Curious what it's like to work at Tilt? Start here. Or just download the app on theUK App Store orUK Google Play and see for yourself. Perks &amp; Benefits + <ul><li>29 days off, plus UK bank holidays</li><li>Your birthday off, no questions asked</li><li>Share options to become a true stakeholder in our success.</li><li>3% pension contribution from Month 2 (auto-enrolment)</li><li>MacBook and tech budget to get you set up your way</li><li>Gym membership</li><li>Free Deliveroo if you're working late</li></ul>We welcome applicants from all backgrounds and experiences, and we're committed to fostering an inclusive, diverse workplace. If you don't meet every single requirement in the job description, please don't be put off from applying. We value potential and a willingness to learn over ticking every box, your unique perspective could be exactly what we're looking for. Let us know if you need any adjustments during the application process, we're happy to help.

116 Housing / Neighbourhood management Jobs