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Housing Standards Officer or Senior Housing Standards OfficerSalary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowanceFull-time (36 hours per week, flexible working patterns will be considered in line with service requirements.We are looking for an officer to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team, and will be responsible for the licensing of houses in multiple occupation (HMOs) as well as undertaking programmed and reactive inspections including compliance visits to rented properties and caravan sites, in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp; You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: Monday 15 December 2025 (Noon)Interviews: week commencing 12 January 2026Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.Working towards equal opportunitiesStrictly No Agencies<h4>Downloads</h4><ul><li><a href="https://www.surreyjobs.info/vacancy_documents/771562/download" target="_blank">1284 Housing Standards or Senior Housing Standards Officer Job Pack</a></li><li><a href="https://www.surreyjobs.info/vacancy_documents/771563/download" target="_blank">https://www.surreyjobs.info/vacancy_documents/771563/download</a></li></ul><h4>How to Apply</h4>Please apply online via the 'Apply online' button which will take you to the Applicant Tracking System ('ATS') where, once you have applied, you can log on to your account to view the status of your application.&nbsp;Please note, we do not accept CVs submitted without a fully completed online application form.Please contact Recruitment Services on 01784 444263 (24hr answer phone) or email <a href="mailto:recruitment@spelthorne.gov.uk" target="_blank">recruitment@spelthorne.gov.uk</a> if you are having difficulty applying online.

Housing Standards Officer or Senior Housing Standards Officer

Property Services Manager Permanent Full-time&nbsp; Grade D4, £58,771 - £65,301 per annumNorth Kesteven District Council is seeking an experienced senior professional to lead our Property Services team; This post is critical in the delivery of the Council’s housing and wider asset management, underpinned by a quality customer service and vision of sustainability.Property Services are responsible for:<ul><li>Delivering an effective response repairs service to our Council tenants</li><li>Delivering a programme of works to homes, estates and other Council owned assets</li><li>Ensuring our homes are safe, decent and meet the needs of our tenants</li><li>A range of contract procurement and management ensuring delivery and value for money</li></ul>Job Requirements:<ul><li>Degree or equivalent in a building management related environment.</li><li>Current knowledge and ability to apply legislation, regulations and sector good practice</li><li>Skill and aptitude for managing a team of construction and building related colleagues</li><li>Managing and controlling resources, understanding financial management procedures</li><li>Management of and collaborative working with varied teams, partners and stakeholders</li><li>Understanding of customer needs and ability to delivery services that meet those needs</li></ul>Key Responsibilities:<ul><li>Lead the management and delivery of wide ranging Capital and Revenue investment programs.</li><li>Ensure compliance with statutory and regulatory legislation and guidance</li><li>Be responsible for significant budgetary control.</li><li>Effective contract management</li></ul>Key Attributes:<ul><li>Experience and ability to lead colleagues in successfully delivering a range of building related projects</li><li>Ability to work to deadlines and organise own workload with minimum supervision</li><li>Desire to deliver quality services/projects that make a difference to peoples lives</li><li>Highly organised, dynamic, confident and conscientious person</li></ul>We are looking for a motivated individual who will lead our Property Services teams as part of the Housing, Property and Customer Services Division. Ideally suited to candidates with experience of management within the public sector and construction industry understanding the legislative and regulatory frameworks of the social housing sector.You will be required to apply a high level of attention to detail and use excellent communication skills when carrying out this role, leading the delivery of housing, property and customer service, as part of the Departmental Management Team, with an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes, this could be the role for you. If you would like an informal discussion about this post, please call Tracy Aldrich Assistant DirectorTo complete an application form and further details, please visit our website <a href="http://www.n-kesteven.gov.uk" target="_blank">www.n-kesteven.gov.uk</a>Closing date for applications: Friday 21 November 2025 Interview date: Friday 5 December 2025.Applicants will only be called for interview if they have evidenced that they meet the essential criteria above in the advert.<h3>Supporting Documents for Property Services Manager</h3><ul><li><a href="https://jobs.insidehousing.co.uk/document/730426c1-c053-4f56-a635-091ea68697bb.pdf" target="_blank">Download Property Services Manager Job Pack - November 2025 (PDF)</a></li></ul>

Property Services Manager

Are you passionate about making a real difference in people’s lives and creating places to be proud of?Do you have extensive experience in leading housing management services within the social housing sector?We’re looking for a Neighbourhoods &amp; Allocations Manager with a previous track record in leading a multi-disciplinary team to deliver high-quality neighbourhood services that support our vision: Places to be proud of.As our Neighbourhood &amp; Allocations Manager, you’ll play a vital role in delivering our purpose of providing homes and supporting communities that improve lives. You’ll ensure our Place-based approach is embedded in day-to-day delivery, using customer insight and local intelligence to guide investment, strengthen partnerships, and make visible improvements in our neighbourhoods.This is a hands-on leadership role where you’ll balance people management, service delivery and improvement, and partnership working to achieve tangible results for our customers and communities.You;ll have the flexibility to work from wherever you’re most effective, whether that’s from home, one of our offices in Boston or Grimsby, or out and about in our communities,&nbsp; you’ll be visible to both colleagues and customers.&nbsp; You’ll spend time in neighbourhoods understanding what matters to customers, supporting your teams to deliver consistently and ensuring local priorities are acted upon.&nbsp;We’re offering an excellent salary of £48,745 plus some great benefits.Ideal candidate will live within travelling distance to the Grimsby and Boston offices.What will a typical week look like as a Neighbourhoods &amp; Allocations ManagerWorking at LHP offers variety, challenge and the chance to make a real difference, but it’s not always easy. We’re an organisation in transition, which means there’s real scope to shape, influence and grow.&nbsp;A typical week might include:<ol><li>Leading and supporting Neighbourhood Team Leaders: setting clear expectations, reviewing priorities, and ensuring consistent delivery standards across tenancy management, allocations and place-based activity; making sure the basics are done well every time.</li><li>Driving service improvement: analysing performance and customer insight data to identify trends and gaps, implementing actions to address root causes, and embedding learning into everyday practice.</li><li>Monitoring performance and outcomes: overseeing dashboards, KPIs and audit findings to ensure targets are achieved, risks are identified early, and corrective action is taken promptly.</li><li>Embedding Consumer Standards: ensuring tenancy, neighbourhood and home standards are fully understood, implemented and evidenced across all areas of delivery.</li><li>Leading assurance and reporting: providing clear, evidence-based updates for senior leadership that demonstrate performance, compliance, and continuous improvement.</li><li>Developing leadership capability: coaching and mentoring Team Leaders to strengthen confidence, decision-making and the effective management of people, performance and complex cases.</li><li>Delivering our Place-based approach: translating organisational priorities into local action through Neighbourhood Action Plans and investment activity, ensuring decisions are shaped by customer insight, aligned with local authority and partner priorities, and result in visible, measurable community impact.</li><li>Working collaboratively across directorates: building strong, solution-focused relationships with Repairs, Assets and Customer Services to ensure joined-up, customer-centred delivery.</li><li>Working collaboratively with partners: fostering effective relationships with local authorities, police, voluntary organisations and community groups to tackle shared priorities, strengthen neighbourhood resilience, and create joined-up responses to local issues.</li><li>Championing a culture of accountability and learning: recognising achievement, addressing underperformance, and ensuring that lessons from complaints, feedback and data actively shape service design and delivery.</li></ol>What skills, attributes and experience will I need as a Neighbourhoods &amp; Allocations Manager?<ul><li>Proven experience in leading and managing housing or neighbourhood services within the social housing sector, with responsibility for multiple teams or service areas such as tenancy management, allocations, and place delivery.</li><li>Strong track record in delivering service improvement, using performance data, customer insight and feedback to identify issues, implement solutions, and evidence impact.</li><li>In-depth understanding of housing legislation, tenancy law, safeguarding responsibilities with the ability to provide assurance and professional advice to others.</li><li>Comprehensive knowledge of the Consumer Standards and how to embed them into day-to-day practice, ensuring compliance is demonstrated through evidence and outcomes.</li><li>Track record of delivering place-based improvements, using customer and community insight to shape local delivery, influence investment decisions, and work with partners to create positive change in neighbourhoods.</li><li>Experience in leading through others, coaching and developing team leaders to manage performance, motivate colleagues and build consistent standards across dispersed teams.</li><li>Experience in building and maintaining effective relationships with internal teams and external partners such as local authorities, police, and support agencies, with the ability to influence and drive shared outcomes.</li><li>Analytical and data literate, with the ability to identifying trends and interpret customer insight and translate them into meaningful actions. Ability to report trends and insight with clarity to senior leadership.</li><li>Excellent partnership and influencing skills, with the ability to align delivery with local authority priorities and community initiatives, ensuring our work contributes to broader place outcomes and shared accountability across neighbourhoods.</li><li>Strong communication and leadership presence, able to set direction, hold people to account, and maintain standards while building a positive, learning-focused culture.</li><li>Confidence working in a high-accountability environment, balancing empathy with professional judgement and maintaining focus under pressure.</li><li>Knowledge of housing management systems and digital tools to record, track, and evidence service delivery and casework.</li><li>Driving Licence: Full UK driving licence and access to a vehicle for travel across neighbourhoods.</li><li>Hold or be actively working towards a recognised professional qualification in Housing (e.g. CIH or equivalent).</li></ul>Please download full Job Description below.What are Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in our Grimsby and Boston communities, many of our colleagues were born in the same areas that we serve. This gives our teams an additional sense of purpose to improve the lives of our customers.As an LHP colleague, you'll receive a whole bunch of benefits, including<ul><li>An employee wellbeing package worth up to £1200 annually through our benefits partner Westfield Health</li><li>Great family leave and maternity policies enhancing colleague well-being and retention</li><li>A superb employer salary sacrifices pension scheme with up to 12% paid by LHP</li><li>24 holiday days a year (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>A Cycle-to-Work Initiative promoting personal wellbeing and environmental awareness</li><li>Discounted shopping vouchers through Westfield Health</li><li>The ability to earn additional holiday days through full attendance</li><li>Ability to purchase additional holidays</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>How to ApplyIf you're an experienced housing leader who’s passionate about making a real difference and inspiring teams to deliver for our communities, this is your chance to help ensure people across Lincolnshire have homes and neighbourhoods they can truly be proud of. We’d love to hear from you.Please upload your most recent CV and include a brief supporting statement that highlights the skills and experience you bring, specifically those that align with the key responsibilities outlined in the job description.Interviews will take place in&nbsp;Grimsby on the 4th of DecemberFor an informal conversation please call Gary on 07526085083Finally some key InformationAt Lincolnshire Housing Partnership, we’re committed to maintaining a fair, transparent, and accessible recruitment process. Upon request, reasonable adjustments will be made for all candidates.It's important to ensure that the role you're applying for is the right fit for you. If you have any questions or need more information, please feel free to reach out to our recruitment team at&nbsp;<a href="mailto:Recruitment@lincolnshirehp.com" target="_blank">Recruitment@lincolnshirehp.com</a> for a friendly chatPlease be aware that we may close the vacancy early if we receive a large number of applications or if there are changes in business priorities.To be eligible for employment with us, you must reside in the UK for the entire duration of your employment. You will be required to provide evidence of your Right to Work during the recruitment processAll offers of Employment is subject to a DBS Check and Satisfactory ReferencesSupporting documentsPlease download to view supporting documents below.Neighbourhoods &amp; Allocations Manager - Job Description.pdf

Lincolnshire Housing Partnership

Neighbourhoods and Allocations Manager

A place to make a difference&nbsp;Location:&nbsp; Bradford or Peterborough, Hybrid, 2-3 days a week with travel as required for team meetings.Salary:&nbsp;£58,242 per annumPermanent, 35 hours per week, Monday – Friday 9am to 5pm.We’re on a journey of transformation. We’re finding new ways to achieve our purpose of providing families with affordable, sustainable and safe homes. We’re innovating for our customers and to create a thriving workspace that supports everyone.&nbsp;&nbsp;We’re a team of passionate, dedicated people, working to drive change for the better. We’re building something special here and we want driven, creative people to join us.&nbsp;&nbsp;If you’re looking for a career where you can be part of change, share your ideas and help us transform, there’s never been a more exciting time to join us and shape our future.&nbsp;&nbsp;Join Our Award-Winning People Team as Reward Manager Are you ready to shape the future of reward and recognition in an organisation with a strong social purpose? This is an exciting opportunity to join our award-winning People, Culture and Development team, where we’ve just launched our Framework for Fairness and are pushing even further to enhance retention, wellbeing, and recognition.As Reward Manager, you’ll lead on creating fair, transparent, and values-led reward practices that make a real difference for colleagues. You’ll manage pensions projects, influence external partners to secure the best reward offering, and drive continuous improvement across pay frameworks and benefits. Your work will directly support our Head of Organisational Development &amp; Culture in delivering initiatives that champion wellbeing and recognition, ensuring Accent remains a great place to work.This future-focused role is perfect for someone who understands pensions, is passionate about colleague experience, and thrives on collaboration. You’ll use data-driven insights to inform decisions, support pay gap reporting, and ensure quality assurance on pay practices. By aligning reward with our core values (Smart, Driven, Caring, Inclusive) you’ll help us deliver meaningful benefits that support engagement, performance, and our EVP.If you want to be part of a team that’s shaping fairness, driving innovation, and making a tangible impact on people’s lives, this is your chance.To view/download the Reward Manager job description please click&nbsp;<a href="https://www.accentgroup.org/media/leudt3hv/reward-manager.pdf" target="_blank">here</a>.SalaryThe spot salary for the Reward Manager role is £58,242 per annum for those who meet all role requirements. If you’re still developing some of the skills or experience, you can start at a salary 5% or 10% below the spot rate, with clear support and progression opportunities to reach the full amount.About you&nbsp;<ul><li>CIPD qualification (Level 5 or above) or equivalent experience. </li><li>Proven experience in reward, compensation and benefits management, or a related HR role.</li><li>Strong knowledge of reward strategy, pay benchmarking, and job evaluation frameworks.</li><li>Extensive experience of managing pension administration.</li><li>Sound understanding of employment and pension legislation. </li><li>Experience in managing pay review and reward cycles, including modelling and governance. </li><li>Excellent analytical skills with the ability to interpret and communicate complex data clearly.</li><li>Skilled in stakeholder management, with the ability to influence and build trust at all levels.&nbsp;&nbsp;</li></ul>InterviewsWe want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you.Stage 1: A Place to Connect A call with the hiring manager. You’ll learn more about the role and team, and we’ll get to know you – your experience, goals, and what you bring. Planned date: Week commencing 24th November via Teams.Stage 2: A Place to Show Your Strengths You’ll deliver a presentation to the interview panel, have your final behavioural and scenario-based interview which will be focused on how you apply your knowledge to real-life situations and have the opportunity to meet some of the wider People team. You'll be asked to complete a Congruity Questionnaire in advance.&nbsp; Planned date: 4th December at our Head Office in Bradford.We aim to make the process clear, supportive, and genuinely valuable – a place where you feel informed and confident at every step.A place to build a futureWe have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you’ll have the opportunity to learn new skills, thrive in our collaborative environment, and take your career in different directions. We also support your health and wellbeing with 28 days of holiday plus bank holidays (pro rata for part time) – an extra day’s leave to celebrate your birthday and the option to purchase more – a cash health plan, car leasing scheme, retail &amp; gym discounts, and a dedicated day to volunteer for a cause that matters to you.And because we believe in supporting you now&nbsp;and&nbsp;in the future, this is a place to plan for your future – with access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, helping you save more efficiently. We also provide life assurance at three times your salary for all colleagues, giving you added peace of mind.We’re committed to making our recruitment process accessible and inclusive. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met.Please don’t delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated.If you have any queries about the role, please email:&nbsp;"<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>".&nbsp;Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license.If you’re looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.&nbsp;&nbsp;Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role.

Reward Manager

Job introductionAre you ready to lead one of the most ambitious master planning programmes in the country?Do you have the energy, vision, and heart to shape the future of homes across Brighton and Hove, seeing opportunity in complexity?Are you a bold leader with experience of place shaping that tackles inequalities, drives economic generation and has positive social impact?If so, we’d like to hear from you.Brighton &amp; Hove is a bold, diverse and iconic coastal city rich in culture, community and ambition. But we also face deep-rooted inequalities and complex housing challenges that demand courageous, inclusive leadership.As our new Director of Estates Renewal, you’ll lead one of the most significant regeneration programmes in the city’s history. You’ll drive the transformation of our Large Panel System (LPS) blocks and surrounding estates, ensuring every step is shaped by the voices of residents and rooted in social justice.About the roleWe’re seeking a visionary and compassionate leader with a proven track record in estates renewal and regeneration. You’ll be confident navigating complex political environments, managing multi-million-pound budgets, and leading cross-functional teams. But above all, you’ll be passionate about creating places where people feel safe, heard and proud to live.You will:<ul><li>have a strong record of leading large-scale estate renewal or regeneration programmes, ideally within a local authority or politically complex environment</li><li>have strategic and financial acumen, with experience managing multi-million-pound budgets and securing external funding</li><li>have a collaborative, people-centered leadership style that builds trust, empowers teams and ensures resident-informed decision-making</li><li>have a deep understanding of housing policy, planning regulations and inclusive engagement practices—especially with minoritised communities</li><li>be responsible for the strategic redevelopment of the city’s LPS blocks and surrounding estates—ensuring that every decision delivers inclusive, place-based transformation</li><li>oversee the delivery of complex housing renewal projects, working closely with elected members, residents and multidisciplinary teams to reduce health and socio-economic inequalities</li><li>manage budgets and development options to coordinate engagement and support for tenants and leaseholders, your work will directly impact on the lives of thousands across the city</li></ul>We’re a learning organisation with a united leadership team, committed to innovation, collaboration and impact. Despite financial pressures, we’re investing in transformation and building a council fit for the future one that’s connected, creative and confident.You’ll join our extended Corporate Leadership Team, reporting directly to the Corporate Director of Homes &amp; Adult Social Care, and play a key role in shaping the future of housing and place-making across Brighton &amp; Hove.This role is politically restricted.&nbsp; For further information on what this means for employees in post, please click on the document attachment below.For an informal discussion about this opportunity, please contact Genette Laws, Corporate Director, Homes &amp; Adult Social Care:&nbsp;<a href="mailto:Genette.laws@brighton-hove.gov.uk" target="_blank">Genette.laws@brighton-hove.gov.uk</a>Closing date: 17 November 2025.

Director of Estates Renewal

This advert is open to both Internal and External applicants.It’s an exciting time to be joining the Housing Development team at Stoke-on-Trent City Council. The City is in its Centenary Year and we are delighted to be able to announce our Future 100 Prospectus (City Prospectus: Future 100 | City Prospectus | Stoke-on-Trent), with an initial focus up to 2030.&nbsp; There are some pioneering projects planned across the City and Housing plays a key part in that.The Housing Development team is working with Homes England and other partners on an ambitious Housing Delivery Pipeline of almost 5,000 new homes across 23 sites and we are looking to develop an affordable housing pipeline to deliver an additional 200 new affordable homes over the next 5 years.Stoke has some challenging and complex sites, but if you have the determination and drive to tackle these sites to accelerate housing delivery, regenerate places and turn them into thriving communities, we want to hear from you.&nbsp;Stoke-on-Trent City Council also has its own 100%-owned housing company, Fortier Homes, which is going from strength to strength and is about to enter an exciting new stage of development, which you could be a part of.As a Development Lead, you will manage a small team to oversee the design, development and delivery of major housing projects that forms a part of the Pipeline.You will be a Housing Development Professional, qualified to Degree Level in a relevant discipline, such as Housing Development, Housing Management, Regeneration, Town Planning,&nbsp; or Project Management. You will have significant housing development experience, gained in a Local Authority, Registered Provider, or private housebuilder environment.The established Housing Development team is small, but growing, so if you would like an informal discussion about being part of the team’s future success, please call our Head of Housing Development, Chris Morgan, on 07541 693627. We look forward to hearing from you.Please note that if an employee who is currently at risk of redundancy within the organisation applies for this vacancy their application will receive priority.&nbsp; If this happens you will be advised accordingly.Equality, Diversity and InclusionAt Stoke-on-Trent City Council, we believe our strength comes from the diversity of our community, and we want our workforce to reflect that. We welcome applications from individuals of all backgrounds and experiences. We understand that some people, especially those from underrepresented or marginalised backgrounds, may hesitate to apply if they don’t meet all the listed requirements. If this role interests you and you think you could be a good fit, we encourage you to apply. We are proud of what makes each of us unique and are committed to creating a workplace where everyone feels included, can be themselves, and can succeed together.To ApplyTo apply, please click on the apply button.If you have any queries or want an application form in another format, please email <a href="mailto:recruitment@stoke.gov.uk" target="_blank">recruitment@stoke.gov.uk</a> or call us on 01782 238189.In order to apply for this vacancy, you must be able to supply the required answers to the following question: Do you have the Right to Work in the UK?Closing date: 18 November 2025.

Development Lead x2

Housing Officer Full time / Permanent Salary starting £31,000.27 and progressing through increments to the top of the Grade £35,088.24 &nbsp;Please find attached the job description and person specification which indicates the essential criteria for gaining an interview.Closing date – 14 November 2025Completed application forms should be returned to <a href="mailto:recruitment@rykneldhomes.org.uk" target="_blank">recruitment@rykneldhomes.org.uk</a>&nbsp;or it can be returned in a paper format to:Human Resources Team Rykneld Homes Ltd 2013 Mill Lane Wingerworth Chesterfield S42 6NG<a href="https://www.rykneldhomes.org.uk/media/zi5cxche/rh212-housing-officer-nov25.pdf" target="_blank">Housing Officer Job Description</a><a href="https://www.rykneldhomes.org.uk/media/ey0fjypy/job-application-form-rh-oct-2023.docx" target="_blank">Rykneld Homes Job Application Form</a><a href="https://www.rykneldhomes.org.uk/media/hafi35h4/people-are-our-priority-011221.pdf" target="_blank">People are our Priority</a>

Housing Officer

Annual salary: up to £27,077.51 Resident Liaison Officer Dover £27,077.51 per annum, plus company van and fuel card Full time - Permanent - 42.5hrs per week Monday - Friday 8am till 5pm About the role We work with Dover District Council delivering a variety of planned and responsive repairs works within the social housing sector and we are looking for an experienced Resident Liaison Officer to join our team in Dover. You will be working directly within the operational team, supporting the Planned Works supervisors and the Customer Success Manager to deliver excellent customer service. The role is office (Aylesham, Kent) and site based (throughout the Dover district) and includes daily interaction with residents and clients, facilitating planned works, providing updates and reporting on access, complaint resolution and compliments. You will also be involved in delivering our social value programme. <ul><li>Act as an ambassador for Mears and the Council and support customer engagement activities across all work streams; planned and responsive works.</li><li>Work with the Council to support their resident engagement programme, attending resident meetings/consultation activities as necessary.</li><li>Work with supervisors to ensure that appropriate consultation and communication with residents is undertaken, in their homes or during specific events, providing a point of contact during planned works and ensuring that feedback is obtained on works completion.</li><li>Provide support and feedback to the Helpdesk, taking escalated calls as appropriate.</li><li>Provide a single point of contact for customer and client throughout the complaint process, investigating issues, providing full responses or information within target times.</li><li>Ensure that lessons learned from complaints, and complaint resolution actions are recorded and acted upon throughout the branch.</li><li>Escalate any concerns about work processes, behaviour, safeguarding to the appropriate manager.</li><li>Ensure all related policy, process and procedures are fully adhered to, and maintain accurate and relevant complaint, customer satisfaction and feedback records using company systems providing reports for the Council as required.</li><li>Review, coordinate and monitor all customer related tasks and communication materials as appropriate.</li><li>Support delivery of customer training, including standards and safeguarding, to operational teams and subcontractors.</li><li>Act as a champion for social value, supporting the branch in specific activities and recording and promoting achievements.</li><li>Provide administrative support across the office team and work closely to support other colleagues as required.</li></ul>Role Criteria <ul><li>Previous experience in a customer facing role with experience in the above duties</li><li>Proactive in supporting colleagues, sharing knowledge, and contributing to team objectives while maintaining a positive and adaptable attitude.</li><li>Demonstrated ability to manage enquiries, resolve issues promptly, and maintain high levels of customer satisfaction in fast-paced environments.</li><li>Skilled in verbal and written communication, including drafting professional correspondence, formal letters, and clear reports for diverse audiences.</li><li>Experienced in handling sensitive situations, mediating disputes, and achieving mutually beneficial outcomes with residents and stakeholders.</li><li>Able to work under pressure, adjusting priorities to meet changing deadlines and project requirements.</li><li>Previous experience managing documentation, maintaining accurate records, and ensuring compliance with organisational standards.</li><li>Ability to use of Microsoft Office Suite (Word, Excel, Outlook) and other digital platforms for scheduling, reporting, and communication.</li><li>UK Full Driving licence.</li></ul>Benefits we can offer you. <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.</li><li>Family friendly policies</li><li>Company Van, Fuel Card, and Uniform</li></ul>To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks either before or upon commencement of employment. All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oakingham Place development based in Wokingham, Surrey. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections and Energy Performance Certificates</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors' invoices once funds have been received from the landlord</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

About The Role Are you passionate about maintaining beautiful, well-kept environments? Do you take pride in ensuring communal areas are clean, safe, and welcoming? If so, we have the perfect opportunity for you! LiveWest is looking for a dedicated and proactive Estate Officer to join our team. You will focus on cleaning communal areas and undertaking grounds maintenance as a lone worker or in pairs on our schemes across the Exeter area. Key Responsibilities: <ul> <li>Maintain Communal Areas: Ensure that stairwells, walkways, laundry areas, and communal rooms are cleaned, kept tidy, and well-maintained.</li> <li>Grounds Maintenance: Keep communal garden areas neat and well-kept using appropriate tools and equipment.</li> <li>Area Upkeep: Regularly clean and disinfect bin areas to maintain hygiene standards.</li> <li>Minor Maintenance: Perform minor repairs in communal areas and report any issues requiring specialist attention.</li> <li>Customer Interaction: Act as the first point of contact for customers, addressing their concerns and directing them to the appropriate teams.</li></ul>Why Join LiveWest: At LiveWest, we believe in creating vibrant, well-maintained communities where people love to live. As an Estate Officer, you will play a crucial role in achieving this vision. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real difference in the lives of our residents. Join us and be part of a team that values dedication, quality, and community spirit. Apply today and help us keep our estates beautiful and welcoming for all! This role is being offered on a full time, permanent basis working 37 hours per week from Monday to Friday, 8am - 4pm. This is a field/scheme based role in the Exeter area. You will be part of a buddy system and paired with another colleague from the team. Coverage of other sites within varying Local Authorities such as South Hams, Torbay, Teignbridge and Plymouth is also a possibility during your working week. We are committed to safeguarding and promoting the welfare of vulnerable groups, and expect all colleagues to share this commitment. Appointment to the post will be subject to a satisfactory basic check via the Disclosure and Barring Service. For further information about this role, and LiveWest, please click here to view our candidate information pack. About The Candidate To be successful in your application for the role of Estate Supervisor, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Ability to carry out cleaning, grounds maintenance and caretaking duties to a high standard.</li> <li>Confident with simple IT such as MS Office, and willing to learn and use repairs reporting systems and other necessary IT packages.</li> <li>Ability to work with minimal supervision.</li> <li>Ability to make decisions confidently in order to resolve issues and deliver excellent customer service.</li> <li>Applies a practical approach to problem solving taking practical steps where required in order to achieve successful outcomes for estate and customers.</li> <li>Ability to handle difficult situations calmly, professionally at all times taking proactive approach to avoiding confrontation.</li> <li>Demonstrable practical skills either in a work or home environment.</li> <li>Full, valid UK manual driving licence.</li> <li>Desirable: Previous experience of Estate Caretaking/Maintenance. A qualification and/or experience in Amenity Horticulture</li></ul>Please note: This role is not eligible for a CoS. Applicants must have the right to work in the UK for the full duration of the role without requiring a CoS. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Priorities your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities. </li></ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellent, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Estate Officer

Job description Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £45,750 - £49,056per annum Interview: 4th &amp; 5th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. They are expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. We are a dynamic and dedicated service supporting individuals and families across the London Borough of Haringey who are experiencing homelessness or are at risk of becoming homeless. Our team is comprised of Admin Officers, Housing Needs Officers, Senior Housing Needs Practitioners, Housing Needs Managers, and the Head of Housing Needs. Together, we work collaboratively to deliver effective, person-centred support and achieve positive outcomes for those in need of our assistance. About you You are a knowledgeable and passionate housing professional with a strong grasp of homelessness and housing legislation, including the Housing Act 1996 (Parts VI and VII), the Homelessness Reduction Act, and other key statutory frameworks. You bring a proactive, solution-focused approach to supporting individuals and families at who home homeless or at risk of homelessness. You will work closely with colleagues, partners, and the wider community to deliver housing services that are person-centred, effective, and empowering. You understand that preventing and relieving homelessness goes beyond housing-it's about offering holistic advice that includes employment, welfare benefits, and access to wider support networks. As a leader, you will provide casework supervision and guidance to Housing Needs Officers, helping them navigate complex and sensitive cases with confidence and care. You will also manage a pro-rata caseload of particularly complex cases, ensure high standards of service delivery, and demonstrate best practice in every interaction. Your commitment to making a real difference in residents' lives is at the heart of everything you do. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE878 Senior Housing Needs Practitioner_07.04.24_v4.pdf </li> </ul>

Senior Housing Needs Practitioner

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 8th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. The successful candidate will demonstrate: Empathy: showing genuine compassionate for those in housing need Problem-solving skills: finding positive and innovative outcomes , turning challenging scenarios into positive outcomes for our customers Negotiation skills: building strong relationships with customers and internal and external stakeholders to explore all accommodation options. Accountability: taking ownership of your decisions and actions, ensuring transparency and honesty and maintaining robust record-keeping. Team working skills: using internal and external partners to provide excellent customer service Resilience: being able to work under pressure and being calm and composed in stressful situations which is important when working with vulnerable customers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2) (1).pdf </li> </ul>

Housing Needs Officer

Job Introduction Lettings Officer The current position has arisen following the secondment of the post holder. The Lettings Officer is responsible for the allocation of council and housing association properties that become available in the borough.The post holder must be able to manage a demanding workload and be committed to providing excellent customer care. He/she must be able to respond to written enquiries from Members, MPs, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice. We are looking for someone who is well organised and can work well under pressure and as part of a very busy lettings team. For an informal discussion please contactElizabeth Osiboat <a href="mailto:Elizabeth.Osibo@royalgreenwich.gov.uk" target="_blank">Elizabeth.Osibo@royalgreenwich.gov.uk</a> or 0208 921 2941. Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> JD Lettings Officer.pdf </li> <li> PS Lettings Officer.pdf </li> </ul>

Lettings Officer

The Vacancy House Manager - Retirement Living Location: Waveney Place, estate in Harleston, Norfolk. Hours: 30 hours per week (Monday to Friday, all year round) This is a 6 month FTC Salary: £22,557.60 ACTUAL per year plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Kettering Northamptonshire. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Accommodation Assistant Location: Mill Rythe Coastal Village, Hayling Island, Hampshire Salary: £12.21 per hour- Paid weekly! Contract: Seasonal contract- variable hours (weekends with weekday availability) What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Away Resorts are shaking up the industry and setting the new standards for what to expect from a UK Holiday Park. With 27 parks and resorts around the UK, our Parks are jaw dropping not only in its views but also what it offers our Guests. We are famous for our Accommodation, from exclusive units you will only find at Away Resorts, down to our own bespoke scent. Our attention to detail is second to none, so much so, that when our Guests open the door, they go "Wow!" However, what really makes us special is our Team of people making all this happen, we are a growing business and are now on the lookout for a Guest Experience Manager that cares about their Teams and Guests as much as we do! Our Mill Rythe resort, set on a peaceful estuary, has undergone a stunning £10m refurbishment with our stunning cocktail bar, The Missing Squirrel! As well as our incredible new restaurant The Green Room. So, whether you are looking for the next step in your career or simply a new challenge, find out more here <a href="http://www.awayresorts.co.uk/" target="_blank">http://www.awayresorts.co.uk/</a> What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you Enjoy some great benefits, including: <ul><li>A great working environment - We work hard but have fun along the way</li><li>Competitive salary with bonuses</li><li>Pension scheme</li><li>Up to 50% Discounts on Away Resorts holidays with offers for friends &amp; family to also enjoy</li><li>20% On-park discounts</li><li>Monthly Team incentives</li><li>Career Development - if you are hungry for more, we have a proven track record in investing into our team members </li></ul>Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck!

Accommodation Assistant

BENEFITS Our employees are at the very heart of the services we provide to the community, to help us achieve our ambitions, we want the best possible team. In return, we will make sure you are rewarded with a great range of staff benefits to support you in and out of work. Homes and Neighbourhoods are seeking a customer focused and self-motivated individual to join the team. The successful applicant will provide back office admin support to the Estate Caretaking team and supporting with the implementation of service charges. The Estate Caretaking Service provides an effective and high-quality estate environmental service, supporting Homes &amp; Neighbourhoods staff to deliver a customer focused holistic Housing Management Service. The main requirement of a Housing Assistant is to: <ul><li> Deal with the ordering, invoices, monitoring and other processes around budgets within the Estate Caretaking team </li><li> Distribute work tickets and update systems accordingly </li><li> Provide administrative support to the team, including setting up and maintaining records and systems both manual and electronic, typing of letters and filing. </li><li> Work closely with colleagues from other council departments to accurately produce service charge data, using Microsoft word and Excel </li></ul>The successful candidate will be a hybrid worker, with a mix of working from home and office locations across Kirklees. They will be expected to work during normal office hours (9am-5pm) Monday to Friday. The successful candidate will benefit from having a Full UK, clean driving licence with a vehicle available for work. In addition to joining a great team, you will receive the following: <ul><li> A competitive salary £26,403 - £28,142 </li><li> Entry into the Local Government Pension Scheme, including Life Assurance. </li><li> Generous holiday entitlement of 27.5 days annual leave, increasing to 32.5 days with continuous service, plus bank holidays. </li><li> Access to a range of well-being support initiatives including but not limited to an Employee Assistance programme, Healthy Eating Active Lifestyle assessments, Cycle to Work programme and discounted KAL Discounted GYM Membership.. </li></ul>Homes &amp; Neighbourhoods is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. As an organisation we are committed to Equality, Diversity &amp; Inclusion, and welcome applications from all sections of the community.

Housing Assistant

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. This will cover our work primarily in South London, but potentially some travel across Kent, Surrey and West Sussex . You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Infrastructure prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role will support a retrofit project based in and around the Oldham area, where we are delivering energy efficiency improvements to social housing properties. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

A bit about the role ... We are currently looking for a proactive and empathetic Resident Liaison Officer (RLO) to join our growing team at Connolly Ltd. This role is based on our active sites across Greater Manchester, where we are delivering planned works within the Social Housing sector. Our schemes consist of all aspects of internal and external refurbishments - window and door replacements, reroofing, kitchen and bathroom refurbishments etc. The RLO will act as the key point of contact between residents and the site team, ensuring clear communication, minimal disruption, and a positive customer experience throughout the project lifecycle. A bit about us ... Connolly is a leading construction, refurbishment, and development company with family values at our core. We don't just improve homes-we help build stronger communities and are committed to making a positive impact for residents. We operate within the Social Housing sector, delivering holistic housing services to local authorities and housing associations across West Yorkshire, the Northwest, and North Wales. What you will be responsible for... <ul><li>Acting as the main liaison between residents and the site team, ensuring timely and effective communication</li><li>Managing resident engagement before, during, and after works, including issuing notices and updates</li><li>Handling queries, concerns, and complaints with professionalism and empathy</li><li>Supporting vulnerable residents and ensuring their needs are considered throughout the works</li><li>Coordinating access arrangements and appointments to minimise disruption</li><li>Maintaining accurate records of resident interactions and project updates</li><li>Attending site meetings and contributing to progress reporting</li><li>Promoting a positive image of Connolly Ltd and ensuring high levels of customer satisfaction</li><li>Supporting the delivery team in achieving programme targets and quality standards</li></ul>What we'd like from you... <ul><li>Previous experience in a Resident Liaison or customer-facing role within the Social Housing or construction sector</li><li>Strong communication and interpersonal skills</li><li>Ability to manage sensitive situations with discretion and empathy</li><li>Organised and able to manage multiple tasks and priorities</li><li>IT literate with experience in using Microsoft Office and reporting tools</li><li>Full UK driving licence and access to a vehicle </li></ul>What we'll give you ... This is a fantastic opportunity to join a family-run business experiencing strong growth in the Social Housing sector, supported by a diverse and experienced leadership team. At Connolly Ltd, we believe that when you feel valued and supported, you perform at your best and enjoy your work. In this role, you'll receive a competitive rewards package including a comprehensive pension scheme, generous holiday entitlement, and access to ongoing training and development opportunities. Ready to join Team Connolly? If this role sounds like the right fit for you, we encourage you to apply as soon as possible to avoid missing out. We are an Equal Opportunities employer. No applicant will be excluded on the grounds of sex, gender reassignment, pregnancy, maternity, race, marital status, disability, age, religion, belief or sexual orientation.

Accepting applications until: 28 November 2025 Job Description Your Role: Community Manager As Community Manager, you will be a consistent voice of our brand across the spaces our customer find inspiration, responsible for building a vibrant and engaged community around our platforms. You will connect with customers, spark conversations, and foster meaningful relationships that create lasting impact. Working closely with marketing, product and customer teams, you will champion the voice of the customer and ensure our community drives growth, advocacy and loyalty. As a Community Manager at Global, you will: Key Responsibilities <ul><li>Build and deliver on Global's community strategy, creating spaces where customers feel heard, inspired and connected and empowered.</li></ul><ul><li>Foster engagement through events, discussions, and storytelling that reflect our brand tone of voice.</li></ul><ul><li>Gather insights and feedback from the community to help guide product, marketing and customer success strategies.</li></ul><ul><li>Monitor and moderate activity across platforms, ensuring a safe, positive and inclusive environment.</li></ul><ul><li>Encourage audiences to share authentic reviews and recommendations, building trust and amplifying positive sentiment across community channels.</li></ul><ul><li>Capture success stories from our community and turn them into case studies that highlight effectiveness, demonstrate impact, and inspire future engagement.</li></ul>What You'll Love About This Role <ul><li>Think Big: You will have the opportunity to shape and grow a community around some of the UK's most iconic media brands, creating impact that reaches millions.</li></ul><ul><li>Own It: From strategy to execution, you will take full ownership of building engagement, driving conversations, and championing the voice of our audiences.</li></ul><ul><li>Keep it Simple: You will cut through the noise with clear, authentic communication that connects people to our brands and makes every interaction meaningful.</li></ul><ul><li>Better Together: Collaboration is at the heart of what we do. You will work with passionate teams across Global to deliver community experiences that inspire and delight.</li></ul>What Success Looks Like In your first few months, you'll have: <ul><li>Delivered a clear community strategy and engagement plan Launched an engagement strategy that brings our community goals to life, creating regular opportunities for conversation, connection, and content sharing. With a key focus on growth in active members, a consistent tone of voice, and measurable interaction across platforms.</li></ul><ul><li>Captured and shared valuable community insights. Established ways of listening to our community and surfaced insights that shape campaigns, content, and product development. By gathering reviews, feedback, and early case studies, you will provide the business with evidence of what our customers value and how the community drives impact.</li></ul>What You'll Need <ul><li>Experience setting a long-term vision for community growth</li></ul><ul><li>Exceptional attention to detail, ensuring all community content, comms, and insights are accurate, on-brand, and delivered with clarity</li></ul><ul><li>Strong understanding of how communities drive growth, advocacy, and customer loyalty, with experience connecting community metrics to commercial outcomes</li></ul><ul><li>Proven experience building and managing online communities across digital platforms and across in-person events</li></ul><ul><li>Excellent communication skills, with the ability to create engaging content and spark conversations</li></ul><ul><li>A proactive and data-driven mindset, with the ability to translate insights into action</li></ul><ul><li>A collaborative spirit, comfortable working with cross-functional teams and stakeholders</li></ul><ul><li>Whilst not essential a background of building and developing communities with medium sized business within the SME space, would be beneficial</li></ul><ul><li>Experience connecting tangible business results from the impact of building an engaged and vibrant community</li></ul>

Community Manager

Job title: Neighbourhood Manager Location: Hybrid / Oxford Salary: £17,400.00 Working hours: 17.5 hours per week Contract: Permanent DBS Level: This role requires a Standard DBS check. Driving license and own car essential About A2Dominion We are a UK housing association committed to a new vision - providing homespeople love to live in. With over 38,000 homes in management across Londonand southern England, we provide a wide range of homes for social, affordable,and private rent, specialist services, as well ashomesfor sale and shared ownership. Role overview Are you ready to make a real impact in the heart of vibrant communities? As aNeighbourhood Manager at A2Dominion, no two days will ever be the same. You'll be the face of the company,directly shaping the lives of residents by providing the support, care andattention that make their communities thrive! You'll play a crucial role in delivering exceptionalneighbourhood management across a diverse portfolio of residential and mixedtenured buildings. Your work will directly enhance the safety, wellbeing andsatisfaction of our residents, while ensuring compliance with all regulations.From conducting estate inspections and managing building safety, to handlingtendency issues like Noise Complaints and safeguarding, you'll be at theforefront of creating vibrant, thriving communities. If you're passionate about making a difference, building strong relationships,and driving high-quality service, this is your opportunity to help shape thefuture of our communities! Key responsibilities: * Conduct estate, scheme, and property inspections to maintain high standardsof safety and cleanliness. * Support residents with tenancy management issues such as noise complaints,disputes, and safeguarding concerns. * Work closely with internal departments and external partners to addressbuilding maintenance and safety. * Engage with residents through regular communication, ensuring their concernsare heard and acted upon. * Provide tailored support to vulnerable individuals and families, ensuringtheir needs are met. * Gather feedback from residents to continually improve services and ensuresatisfaction. * Represent the company in external meetings, attend court proceedings, andsupport residents through various issues. About you: * Driving license and own car essential * You really care about making a difference and want to help people feel safeand supported in their homes. * You've got some experience in housing, or, you're keen to learn aboutbuilding safety, fire safety, and tenancy issues. * You understand how important it is to look out for people especially thosewho might be vulnerable, and you want to be someone our residents can trust andturn to when they need help. * Experience dealing with tenancy matters, like noise or neighbour concerns,and you're either familiar with housing policies and regulations or open tolearning as you go. You enjoy solving problems and can explain things clearly,in a way that makes sense to everyone. * Confident using tools like Outlook, Word, and Excel, and you pick up newsystems quickly. You also pay attention to detail, especially when it comes tokeeping information accurate and up to date. * You're comfortable working in a fast-paced environment, where priorities canchange quickly, and you're able to stay organised while juggling multiple tasksat once. This role is a chance to use your people skills and practical know howto make a real impact helping our customers feel valued, supported, and proudof where they live. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice offlexible benefits, salary exchange benefits, and rewards and discounts thatwork for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: * 25 days' holiday pro rata (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annualallowance of up to £300 to use towards health and lifestyle benefits for bothyou and your family. Diversity &amp; Inclusion We're proud to be a Disability Confident Employer and welcome applications frompeople of all backgrounds. Our recruitment process is inclusive and accessible,and we guarantee an interview to disabled applicants who meet the minimumcriteria. Reasonable adjustments are available throughout the process - justcontact our Resourcing Team at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> We know some people hesitate to apply if they don't meet every requirement. Ifthat's you, we encourage you to apply if your skills and experience align -please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are afamily-friendly employer. Everyone belongs here. Join us and help make alasting difference in the lives of our customers. This Vacancy is being managed by Hollie Furness <a href="mailto:-Hollie.Furness@a2dominion.co.uk" target="_blank">-Hollie.Furness@a2dominion.co.uk</a> Closing date for this role is 21 November 2025, we reserve the right to closethis role upon appointment of a successful candidate

Neighbourhood Manager

About the role Do you have a passion for Housing, Homelessness or Property Management? Will you thrive in a fast-paced role dealing with a wide variety of people including those with complex needs? Are you hard working, resilient and able to think clearly under pressure with a solutions based approach? This an exciting role operating on the frontline of West Northants Council response to Homelessness and Housing Solutions. As a new unitary Council, embedding a new structure, this is a great time to join us as we develop staff and shape the way we work in Homelessness and Housing Solutions within our local community providing the best possible service. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? Working alongside colleagues in the Homelessness &amp; Housing Solutions Team, you will: <ul><li>Manage occupants of interim and temporary accommodation including the move-ins, check outs, rent accounting and day to day management of placements.</li><li>Ensure that the accommodation that the Council uses is safe, clean and in a good state of repair and that it is allocated in a manner to help minimise the cost of temporary accommodation.</li><li>Support customers during their time in temporary accommodation specifically regarding their Housing Benefit and housing register applications as well as other aspects of their life</li><li>Working collaboratively with other services, partners and organisations to ensure the best possible outcome for people, playing an active role in changing someone's life. </li></ul>About you Candidates would have a minimum of two years relevant work experience in a customer focused environment with an ability to work at a fast pace, demonstrating excellent verbal and written communication. You will be a skilled negotiator with an ability to problem solve, prioritise your own workload and make effective contributions to an incredible team. The successful candidate will be resilient, a self-starter and able to make sound decisions. Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. Hear more from our Chief Executive, Anna Earnshaw, about what its like to work at West Northants Council. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> Job Profile </li> </ul>

Temporary Accommodation Officer

Job Description Proposed Interview Date: Monday 1 and Tuesday 2 December 2025 (subject to change) Closing Date: Sunday 23 November 2025 Contract Type: Permanent and Temporary (up to 1 year) positions available Salary: FC6 £30,691.29 - £33,732.26 (Pro Rata) Working Pattern: 36 or 18 Hours per week Location: Across Fife Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a> Job Details Good Housing impacts on so many aspects of our daily lives. As well as being a basic human right, it also encourages a sense of community, helps economies to thrive and creates an environment which people want to protect. We need you to help us meet our aim to provide everyone with access to good quality, affordable decent housing that meets their needs and aspirations. We want to improve the quality of life for people across Fife, and we work with many different organisations, including tenant's groups, to try to make that happen. As a Housing Management Officer, you will form part of an Area Housing Team that delivers on improved services. You will be responsible for a specific neighbourhood, ensuring high quality, well-run estates through the assessment of need of individuals, properties and neighbourhoods, followed by the development of solutions which range from prescribed processes to self-developed initiatives. You will deliver high quality landlord services to build stable communities by sustaining tenancies and engaging with customers and partners to make required improvements, which also includes supporting local Tenants and Residents groups. This may require attendance at evening meetings. You will be able to provide high standards of Customer Care while encouraging local people to maintain Estate Standards. A link to the role profile is included at the bottom of the advert. You will find out more about the job and the type of person we are looking for. The Person If you meet the essential qualification criteria outlined below, we'd like to hear from you: <ul><li>We are looking for an individual who has knowledge of the Scottish Secure and Short Scottish Secure Tenancies and who has experience of working with a range of Supports available to tenants.</li></ul><ul><li>You will have experience of partnership working when managing tenancies.</li></ul><ul><li>You will be committed to assisting tenants to sustain their tenancy, while also taking action against any breaches of tenancy.</li></ul><ul><li>You will need good time management, communications and organisational skills.</li></ul><ul><li>You will also possess IT Skills.</li></ul><ul><li>You will be educated to SCQF level 5 or equivalent and you will require (if you do not already hold this) to undertake the SVQ4 in Housing and Housing Law Advice 2 qualifications.</li></ul>Before confirming to your appointment, you will be required to obtain Protection of Vulnerable Groups (PVG) scheme membership through Disclosure Scotland and become a member of the relevant PVG scheme. Further Information <ul><li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li></ul><ul><li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li></ul><ul><li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li></ul><ul><li>Directorate Information - Council Department information</li></ul><ul><li>Social Media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial</li></ul><ul><li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>As a progressive employer, we offer the opportunity to work in this role as a "blended working" arrangement with home-working opportunities and occasional office-working as required. While the significant part of the role can and will be carried out remotely, candidates should be able to travel to and attend office locations in Fife as required. For further Information please contact: Euan Hannah - E<a href="mailto:uan.Hannah@fife.gov.uk" target="_blank">uan.Hannah@fife.gov.uk</a>

82 Housing / Neighbourhood management Full Time Jobs