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About usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.&nbsp; &nbsp;About you&nbsp;We’re looking for a strategic leader for CIH’s IT and data functions, able to drive the development and implementation of innovative, industry-leading solutions that meet our current and future IT and data needs.&nbsp;In this role you’ll lead the design and delivery of our technical roadmap, digitally transforming our processes to drive our membership and qualifications growth ambitions.&nbsp;You’ll bring a strong understanding of what robust compliance, and security looks like&nbsp;—and a commitment to maintaining the highest standards.You’ll be ambitious in driving continuous improvement across all IT and data activities, recognising the impact that effective IT systems and high-quality data can bring to enable users and key stakeholders to excel in their roles.As an experienced leader of high-performing, specialist teams, you’ll combine a deep technical understanding with strong personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and translating complex ideas in clear, accessible ways.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services, on 02476 851735, or email <a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications:&nbsp;9am 5th January 2026Interviews due to take place:&nbsp;First round interviews 12th/13th January, 2026. &nbsp;Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Head of IT and data

Title: Neighbourhood Housing Lead -East and East Anglia - Multiple Contract Type: Permanent - Full Time - 35 hours Salary: £35,951 per annum to £39,531 per annum (London weighted salary) dependant on experience, plus £1,300 ECU allowance* Grade: 7 Reporting Office: Stratford, London, E15 W orking/Patch Location: Redbridge, Newham, Havering, Barking and Tower Hamlets. Persona: Agile: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) Working Pattern: Monday - Friday - 09:00 - 17:00 Closing Date: 14th January 2026 -23:00 Interview Dates: To be confirmed. Interviews may be held in person at our Stratford office. Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more ... Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Previous applicants need not apply (if prior application regretted in the last 12 weeks) Role Profile - Neighbourhood Housing Lead.docx Join our East and East Anglia Team at L&amp;Q: Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. If this sounds like you, we would love for you to apply! Your impact in the role, as the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li>You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in</li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul>What you'll bring: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li> <li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li> <li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li> <li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li> <li>Have demonstrable experience in a similar role.</li> <li>Have a valid license and access to a car for work use.</li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you require any reasonable adjustments at any stage during this process, including application stage, please email <a href="mailto:lqcareers@lqgroup.org.uk" target="_blank">lqcareers@lqgroup.org.uk</a> About L&amp;Q: We're one of the UK's leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people's health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life. 250,000 people call our properties 'home', and we're proud to serve diverse communities across London, the South East and North West of England. People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate values and behavioural framework , which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&amp;Q. At L&amp;Q, we know that diversity and inclusion make us stronger - and they're at the heart of everything we do. When we recruit, we look at what really matters: your skills, experience, and potential. We're proud to be recognised for creating an inclusive workplace. We're a Disability Confident Leader (Level 3) and we've introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It's all part of our commitment to ending discrimination and making L&amp;Q a place where everyone feels welcome. Find out more here . Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK's largest housing associations. Click here to find out more about L&amp;Q and why you should join us! *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. #TJ

Neighbourhood Housing Lead - East and East Anglia - 7384

About us: At Praktika we are on a mission to deliver efficient and engaging learning experiences for billions of students worldwide by bridging the gap between learning apps and human tutors. We have done this by creating a fully automated language tutorship experience powered by generative AI Avatars. After raising $30 million in Series-A funding, we are growing and looking for a Community Manager to join us! We are a global small team of 40 innovators who are pushing the boundaries of what's possible in language learning and tutoring. In this fast-paced environment we like independent self-starters who can work well in a team as well as unassisted and who enjoy the working environment of an early-stage startup. About the role: What you will own: 1. Discord Community You fully own our Discord with 16,000 members and growing. <ul><li>Moderate and structure the community so it feels safe, active, and high quality</li><li>Create rituals, norms, and recurring moments people actually care about</li><li>Work actively with power users, not just announcements and rules</li><li>Turn Discord into a retention and feedback engine, track weekly statistics</li></ul>2. Weekly Language Events You run weekly Discord live events focused on speaking practice. <ul><li>Organize and host language practice sessions across key languages</li><li>Experiment with formats like speed conversations, challenges, themed sessions</li><li>Make these events fun, not awkward classroom energy</li><li>Turn events into content and moments worth sharing</li></ul>3. Face of the Community You are on camera and visible. <ul><li>Create YouTube videos with product updates, walk-throughs, and honest reviews</li><li>Present features clearly and confidently</li><li>Be the bridge between product and users, including surfacing feedback internally</li><li>Show personality without making it about you</li></ul>4. Brand Curation We have scale - now we need taste and consistency. <ul><li>Help define how Praktika sounds, looks, and behaves in community spaces</li><li>Align Discord, YouTube, and social presence into one coherent brand voice</li><li>Push back on bad ideas. Protect the brand. Raise the bar!</li><li>Work closely with marketing in with social media posting</li></ul>What we are looking for from you: <ul><li>You are comfortable speaking on camera and do not freeze when recording yourself</li><li>You have run or grown an online community before, ideally on Discord</li><li>You understand language learners because you have been one</li><li>You are structured enough to run weekly programming without chaos</li><li>You have strong taste and know when something feels off brand</li><li>You are proactive. You do not wait for instructions</li><li>You can balance warmth with authority in community spaces</li></ul>It would be great if you: <ul><li>Speak multiple languages</li><li>Are an AI/tech enthusiast and love experimenting with AI products</li><li>Have hosted live events or workshops before</li><li>Have experience with YouTube or long-form video content</li><li>Have worked with consumer apps or creator-led brands</li></ul>Why should you join Praktika: We expect dedication and hard work-but we also believe in rewarding it. Our compensation reflects the effort and results you bring to the table. <ul><li>Equity that grows with your impact: Equity growth via stock options</li><li>26 days holidays plus bank holidays</li><li>Yearly off-sites: Last year was in Turkiye!</li><li>Health and wellness benefits to support your overall well-being through Safetywing</li><li>Access to an AI toolkit including ChatGPT, Copilot, and other productivity tools</li><li>Annual educational budget of up to $1,000</li></ul>We will provide you with feedback throughout the interview process. Join Praktika and lead the charge in driving exponential growth and innovation. Apply now to be part of a team that is redefining language learning for millions of users worldwide. Department Operations Locations London Remote status Hybrid

Community Manager

The vacancy Contract: 35 hours per week (Full-time), Permanent Closing date: 16 January 2026 Interview date: 26 January 2026 Interview location: Sale, Manchester Are you passionate about building great communities and helping people thrive? Irwell Valley Homes is on a mission to create communities where everyone feels safe, supported, and at home. We're looking for a brilliant Neighbourhood Officer to be the face of our organisation in our communities, building strong relationships with customers and ensuring our neighbourhoods are fantastic places to live. If you're a proactive, solutions-focused individual with a passion for people, this is your chance to make a real difference in people's lives. This isn't just a job; it's a vital role that helps shape the future of our communities. You'll be the go-to person on the ground, helping customers with everything from tenancy issues and anti-social behaviour to community projects, ensuring they have the support they need to succeed. You'll need a driving license for this role to ensure you can be present on your patch, supporting customers pro-actively.. Why you'll love working with us: At Irwell Valley Homes, we're more than just a housing provider. We're a team of dedicated people committed to making a real difference in people's lives. We offer: <ul> <li>A purpose-driven, supportive, and friendly working environment.</li></ul><ul> <li>Excellent opportunities for professional development and growth.</li></ul><ul> <li>A competitive salary and a generous benefits package, including a great pension and well-being initiatives.</li></ul><ul> <li>The chance to be a part of an organisation with a fantastic culture and a powerful social purpose.</li></ul>If you are a highly organised, positive, and professional individual ready to take on a role that is both challenging and incredibly rewarding, we want to hear from you. Join us in our mission to enable people to live well in their home and community. To apply, please see to submit your CV and cover letter to let us know why you are the perfect fit for this role. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work, so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. If you want to be part of our team and help us make a difference, we'd love to hear from you. About us We are a not-for-profit housing association, providing affordable homes and services to over 16,000 people across Greater Manchester. We build affordable new homes, work with partners to reduce homelessness, and support people to reach their potential. Our organisation is all about people - the people who live in our homes, the people in the communities we serve, and the people we work with. So, it's no surprise that we recruit for attitude and behaviour which are central to us delivering great experiences for everyone! We employ people who are passionate about making a difference who can take responsibility and get things done. And we have developed a culture that supports people to do this. Everyone's welcome here. Our culture is inclusive, and we are committed to increasing diversity. We enable everyone to be themselves at work so that they feel at home with us. And we trust and support people to do their best, in a role that is fulfilling and rewarding because we know that this helps us to deliver better outcomes for our customers and our colleagues. The Communities team Our Communities team pride themselves on delivering a fantastic service to our customers, representing the customer voice throughout the organisation and striving to make a real difference in people's lives! Forging strong relationships with our customers is central to what we do, none more than in our Customer Service and Support Team who assist customers with all aspects of housing, they really are a clued-up bunch! They also manage a full range of digital contact channels including live chat, social media, our app and of course the telephone so are skilled as well as knowledgeable! Our customers are important to us, and we want them to feel that way, which is why our Communities Team support residents to manage their tenancy and make sure neighbourhoods are clean, safe and places you're proud to live. It's a great feeling for the team knowing they can help to make services better for our customers! We are constantly striving to find innovative solutions to support customers and focus improve our customer experience. Whether it's developing an app, streamlining process or finding service improvements, they always have the customer at the centre of what they do! We're committed to doing what we say we'll do, keeping customers updated, building rapport and problem solving. Stats: <ul> <li>483 people moved into one of our homes last year!</li> <li>We engaged with 3,400 customers, on everything from our new cleaning contractor to building safety measures.</li> <li>90% of customers were happy with how they were treated last year!</li> <li>80% of customers were happy with their last contact with us</li> <li>We handled over 75,000 customer contacts last year!</li> <li>We continuously work with customers across the organisation including our Resident Scrutiny Panel, Customer Offer Panel and Community Champions.</li></ul>"Thank you for your interest in joining our Communities Team. For us, the Communities team is all about being reliable and respectful in the way that we interact with customer's and colleagues. The team is a tight-knit bunch who all share the same ethos, to deliver excellent customer service and have fun doing so! We are genuinely passionate about helping customers and delivering a great service to them. To do this, we give our colleagues the right training and support, offer some great benefits, and promote a positive, inclusive culture where everyone is able to deliver their best service by being their best self. If you share our goal in ensuring Customers can live well in their homes and Communities, I'd love to welcome you into the team!" Ross Powell, Head of Customers and Communities Previous Next Working here Irwell Valley Homes is a great place to work, but don't just take our word for it... find out what it's like to work here from our colleagues... Rewards we offer We offer a fantastic range of benefits which include: Refer a friend scheme Stakeholder pension scheme Up to 30 days holiday a year Two days every year to volunteer in the local community A medical cash plan Get your birthday off! £150 Perkbox allowance - plus access to hundreds of discounts and freebies Cycle to work scheme Professional membership fees paid Financial education Loans scheme for travel season tickets Savings clubs Training and coaching Counselling and well-being programme Enhanced maternity and paternity leave Accreditations Good Employment Charter Disability Confident Armed Forces Covenant Living Wage Employer Houseproud

Neighbourhood Officer

We are pleased to share an opportunity for someone to us as a Neighbourhood Officer. As a Neighbourhood Officer, you will work as part of the Neighbourhoods team to look after our communal areas and neighbourhoods to create safe and thriving communities for our tenants. You will deliver outstanding customer service by regularly inspecting our neighbourhoods, playgrounds and independent living schemes to ensure they are safe, clean, tidy, and free from graffiti, litter or fly-tipping. You'll help our tenants to enjoy their homes by giving support with items such as changing a light bulb or cutting back a hedge and by being a friendly face within the community who is able to identify and address issues by talking to residents and understanding the area. Working Hours: 37 hours per week, 8:30-16:30 Monday - Thursday 08:30-16:00 Fridays Working Location: Essex area including Braintree/Colchester/Witham and surrounding areas This is a field-based role and will require travel to our customers and properties in and around the areas above, a company vehicle will be provided, Applications are welcomed for the role of Neighbourhood Officer from those with previous experience of working in a customer facing environment. You'll need to have excellent customer service and communication skills with the ability to deliver complex or difficult messages in an engaging way. Whilst being able to work on your own initiative and possessing exceptional relation shipbuilding skills. Proficient in Microsoft Office and competent with IT packages, you will also require a full valid driving licence. click here for details of the benefits of Joining Flagship Services as a Neighbourhood Officer Please see the attached The Neighbourhood Officer - The Part I Play Statement , for responsibilities and requirements details. When applying you will be asked to attach your CV and provide a supporting statement, outlining why you're the right person for the job. If you'd instead prefer to send us a 3 minute video supporting statement, please share the video's link in the supporting statement box. Applications may be reviewed, and candidates invited to interview ahead of the close date. No Agencies please. Application Close date: 16th January 2025 (Midnight) Division Flagship Services Department Neighbourhoods Locations Mobile - Newtide Homes Yearly salary £29,056.23 Employment type Full-time

Housing Management Coordinator Salary £25,838 per annum and great benefits including Health Cash Plan Permanent, full time (37.5 hpw) Cheltenham, Gloucester and Midlands We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here based in Cheltenham and Gloucester as well as across the Midlands. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Our customers have a range of support needs depending on the type of property they live.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void rooms and properties within set timescales.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Flexible working hours (or we're open to agreeing a work pattern with you). Working Monday to Friday 09:00-17:00, you will manage your own diary</li><li>Based at our service in Gloucester you'll spend your time travelling around the properties in our patch, predominantly in Gloucester but you may need to support your colleagues in Cheltenham or other properties in the Midlands.</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes. The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 603

Housing Management Coordinator

Housing Management Coordinator Pay £25,838 per annum and great benefits including Health Cash Plan Permanent, full time 37.5 hrs per week on a rota system Based at Wilkinson House covering properties across Wymondham &amp; Norwich We can't offer a CoS for this role Home, a place where you belong This is a great opportunity for a Housing Management Coordinator to join our team here in Wilkinson House. As our Housing and Property specialist, you'll focus on tenancy support for our customers, ensuring their homes are safe and well maintained. Providing a housing management service, you'll support them to manage and maintain their tenancy and rent accounts with the aim of helping them move on to a secure, long-term accommodation! What you'll do <ul><li>Customer group - Customers who have experienced homelessness with a variety of needs including but not limited to offending, physical/mental health and substance misuse.</li><li>Making sure that our customers properties are homes they can be proud of, you'll support your customers by engaging and involving them in their tenancies.</li><li>Help our customers with housing benefit claims, making sure that these are received on their rent account.</li><li>Where there is a need, you'll also issue and sign warning letters and notices which may lead to attending court.</li><li>Getting rooms ready for the next customers who needs our help and for maximum occupancy, you'll turn around vacant or void properties within set timescales.</li><li>Ensuring we are health and safety compliant and that maintenance standards are met.</li></ul>Why join us This is more than a job, it's a place where you feel valued. You get great training, support from friendly colleagues and a chance to make a real difference every day. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience in managing a housing management caseload and overseeing landlord and housing management duties</li><li>Know-how of re-letting of rooms or units, collecting rents, and taking formal tenancy action when needed.</li><li>Able to take on a lead role within the team, offering guidance and support to your colleagues</li><li>The ability to work on your own initiative, positively influencing people from all different backgrounds.</li><li>Confident working collaboratively with colleagues in other parts of the business as well as with external partners</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The practical bits <ul><li>Rota system, working Monday to Friday with one Saturday every two weeks.</li><li>Based at our service in Wymondham (Wilkinson House) you'll spend your time travelling around the properties in Wymondham &amp; Norwich</li><li>Able to use technology for creating and updating support plans, making benefit claims and doing tenancy signs ups,</li><li>To get from A to B, you'll need a valid driving licence and a vehicle insured for business purposes.</li><li>The great news is that we'll pay your mileage!</li><li>You'll need an Enhanced DBS check done and we pay for that.</li></ul>What's in it for you? <ul><li>34 days leave (including bank hols and a "me day" to use for whatever you fancy) increasing to 39, and time off for volunteering too!</li><li>Health cash plan saving you from £1140 per annum. We'll cover your costs (and kids if you have them) towards dental, optical, prescriptions, alternative therapies and lots more.</li><li>Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.</li><li>We Grow Our Own colleagues (not literally of course!), when you're ready for the next step in your career, you can grow with us!</li><li>Colleagues really matter to us, that's why we're the 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them.</li></ul>Find out more Click APPLY NOW to see our Housing Management Coordinator Job Description , find out about us and for help to apply . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a> Central Supported Portfolio 702

At Orbit our customers are at the heart of everything we do, we're looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. Neighbourhood Manager - Your Opportunity to Make a Real Difference 12 month contract available Based in Norwich / East Area , our Neighbourhood Manager role is all about making positive change where it matters most - in your community. As the dedicated local lead, you'll be the friendly face customers turn to for support, guidance, and solutions. Whether it's working with Local Authorities and Housing Association partners or helping residents with Anti Social Behaviour concerns, estate services, and tenancy matters, your focus will be on delivering an exceptional experience every step of the way. We're looking for someone who truly cares about people and places. If you thrive on building relationships, enjoy being out and about in the community at least three days a week, and don't mind the occasional evening or weekend work, you'll fit right in. Your commitment to customer service, brilliant time management, and willingness to go the extra mile will set the standard for community wellbeing and safety. If you're passionate about creating vibrant, safe neighbourhoods where everyone feels supported and heard, we would love to hear from you. Join us and help shape the future of Norwich, one conversation and one connection at a time. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. The role will cover the Norwich area with access to our office in Norwich city centre. This role works in a hybrid way using a blend of field, home and office based working. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in customer centred operations or similar, with a demonstrable track record of case or portfolio management;</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, permanent access to an appropriate vehicle along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management or equivalent or a commitment to work towards these within 12 months of completing a probationary period.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

At Orbit our customers are at the heart of everything we do, we're looking for an individual with bags of personality and a real passion to support our customers in their homes and communities. Neighbourhood Manager - Your Opportunity to Make a Real Difference Based in Ipswich / East Area , our Neighbourhood Manager role is all about making positive change where it matters most - in your community. As the dedicated local lead, you'll be the friendly face customers turn to for support, guidance, and solutions. Whether it's working with Local Authorities and Housing Association partners or helping residents with Anti Social Behaviour concerns, estate services, and tenancy matters, your focus will be on delivering an exceptional experience every step of the way. We're looking for someone who truly cares about people and places. If you thrive on building relationships, enjoy being out and about in the community at least three days a week, and don't mind the occasional evening or weekend work, you'll fit right in. Your commitment to customer service, brilliant time management, and willingness to go the extra mile will set the standard for community wellbeing and safety. If you're passionate about creating vibrant, safe neighbourhoods where everyone feels supported and heard, we would love to hear from you. Join us and help shape the future of Norwich, one conversation and one connection at a time. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. The role will cover the Ipswich area with access to our office in Norwich city centre. This role works in a hybrid way using a blend of field, home and office based working. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in customer centred operations or similar, with a demonstrable track record of case or portfolio management;</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, permanent access to an appropriate vehicle along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management or equivalent or a commitment to work towards these within 12 months of completing a probationary period.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Housing Assistant 31 Stonebrook Way, Birmingham B29 5XA £13.34 per hour 37.5 hours per week 6 month temporary position Sanctuary Supported Living is delighted to be recruiting for a Housing Assistant across the Birmingham area. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Housing Assistant will include: <ul><li>Providing onsite management and supervision of the supported housing service ensuring the delivery of an effective, enhanced, housing management service</li></ul><ul><li>Assisting with tenancy and voids management and maintaining occupancy levels</li><li>Supporting and promoting compliance with safeguarding policies and procedures</li><li>Building and maintaining relationships with customers and internal and external key stakeholders</li><li>Managing the procurement and availability of supplies, furniture, and equipment</li><li>Recording and updating relevant data, maintaining effective filing systems</li><li>Contributing to special projects and change programmes as appropriate</li></ul>Skills and experiences: <ul><li>Previous experience delivering tenancy services</li><li>Experience working to deadlines and prioritising workload</li><li>Basic knowledge of Microsoft Office packages</li><li>Literacy and numeracy to the equivalent of Grade C English and Maths GCSE</li><li>NVQ2 or equivalent in relevant area</li><li>Ability to extract and interrogate data</li><li>Some experience in the use of housing management systems or similar is desirable</li></ul><ul><li>This role will involve driving on company business. Drivers must hold a full valid UK driving licence. </li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job reference: 226825 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Assistant

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at Webb Grange, Telford, Shropshire. Hours: 35 hours per week Monday to Friday, working throughout the year. Salary: £26,821.04 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-LC1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Strategic Housing at Rochdale Council has undertaken a customer-focused transformation program, which has included the creation of two new service areas: 'People' and 'Property'. Both services work together to deliver housing solutions across the Borough, including through our new customer delivery office in Rochdale town center. We require experienced housing professionals who are passionate about the real-life difference that quality housing makes in our community and who will want to be integral to that delivery. We have an exciting vacancy for a Housing Supply Officer (Growth) to help contribute towards our vision for excellent strategic housing within the Borough. We require an individual who is passionate about the real-life difference that quality housing makes in our community and you will want to be a pro-active part of our service achieving that aim. You will be working on the development and delivery of homes across the Borough and across all tenures of housing stock, including procuring and commissioning works to bring forward affordable housing on a portfolio of Council owned brownfield sites. You will ideally be experienced in the development and delivery of build programs, including the planning and procurement processes &amp; procedures. You will relish the challenge of engaging with property owners, colleagues, developers, Registered Providers of Social Housing, customers and third sector partners. You will be capable of prioritising tasks, delivering on set timetables and ensuring timely completion of project commitments. You will be capable of maintaining case files, spreadsheets and engaging with relevant parties both in person and via office-based means. You will work to support the responsible Housing Team Lead (Growth) and you will relish working together as part of a small team to deliver on key Council priorities. You should have a strong background relating to the person specification and be able to demonstrate relevant experience. You will have an ability to develop, manage and maintain a multi-priority workload, progressing various ideas and plans concurrently to achieve effective delivery. Casual User Car Allowance is payable. To apply for this job role please upload your CV with a supporting statement that provides evidence of how you meet the specification criteria of the job role. You must meet all essential criteria to be shortlisted (CV Application Form). If you are interested in what we are offering and have the skills we are looking for we want to hear from you. Shortlisting will take place 21st January 2026 and interviews will be held on 4th February 2026. Unfortunately, we are unable to offer sponsorship for this role

Housing Supply Officer

Housing Options Officer (RP0125) 12-month fixed term 37 hours per week Starting salary £33,363pa with potential progression to £39,974pa on achieving designated skills and experience Are you passionate about helping people? Are you able to assist members of the public to prevent threatened homelessness, and help others find accommodation? Welwyn Hatfield Borough Council is investing in Homelessness Services and is looking for enthusiastic, passionate people to join the expanding team of Housing Options. You will be part of Welwyn Hatfield Borough Council Housing Options team, providing housing advice and assistance to households who are homeless or threatened with homelessness. You will assist customers to improve their situation so that they can remain in stable accommodation and will do this by negotiating with landlords and relatives to prevent homelessness.You will work towards getting single people and couples away from a life on the streets and help accommodate families and vulnerable people when they have lost accommodation. You will demonstrate your ability to deal with emotionally challenging cases in difficult situations, providing advice to members of the public and determining what legal duties are owed to customers who approach the Council for assistance. We are looking for someone with: <ul><li>An interest in providing high quality public services to the local community</li><li>Experience of working with the public and providing excellent levels of customer service</li><li>The ability to negotiate with others and find solutions to complicated situations</li><li>Experience of working with several IT systems and ability to learn new systems to a high standard</li><li>Excellent communication and interpersonal skills</li><li>An interest in learning about homelessness and developing or increasing their understanding of homelessness legislation and case law.</li></ul>If you are passionate about helping people and assisting those in housing need, and also thrive under pressure and enjoy team working - we want to hear from you. What the council is really looking for is someone with a true customer focus, an understanding of what great customer service involves and a commitment to delivering outstanding results. Closing date for applications is 5 May 2025. Assessments will be held on 14 May 2025 with interviews on 20 May 2025. Salary range <ul><li>£33,363 - £39,974 per year</li></ul>

Housing Options Officer

Location/Work Base: Welshpool &amp; Machynlleth About the role: Working as part of the Homelessness Triage team - as a first point of contact for homeless persons. Responsible for delivering a comprehensive housing options service within an Area Housing Communities Team. Conduct housing assessments, provide practical advice, and develop Personal Housing Plans to prevent homelessness. Act as case manager, liaising with public, private, and voluntary housing providers. Maintain knowledge of the local housing market to offer realistic solutions, secure accommodation when needed, and make decisions in line with legislation and guidance to support households effectively. About you: -Strong communication skills - articulate and confident in both oral and written forms. -Excellent organisational ability - adept at managing administrative and financial tasks with precision and attention to detail. -Relationship builder - passionate about developing and maintaining partnerships across public, private, and voluntary housing sectors. -Resilient under pressure - skilled at multi-tasking, prioritising, and meeting tight deadlines. -Client-focused approach - assertive yet empathetic in guiding clients toward realistic housing solutions. - Commitment to housing solutions - driven to prevent homelessness and secure sustainable accommodation options. What you will do: -Act as Duty Housing Officer as part of the Triage team, responding to street homelessness, assessing vulnerability, and arranging temporary accommodation when required. -Deliver housing options services daily as part of an Area Housing Communities Team, ensuring comprehensive support for clients. -Conduct housing assessments and case management, providing practical advice and liaising with housing providers across public, private, and voluntary sectors. Prevent homelessness and secure accommodation, using Personal Housing Plans, landlord engagement, and proactive interventions to maintain or find suitable housing. -Manage homelessness duties and decisions, ensuring compliance with legislation and guidance while coordinating with internal teams and external partners. -Maintain strong local housing market knowledge, building relationships with landlords, agents, and providers to offer realistic housing solutions. If you have any questions about the role, please contact: <a href="mailto:recruitment@powys.gov.uk" target="_blank">recruitment@powys.gov.uk</a> This position does require an Enhanced DBS check

Post title Temporary Accommodation Officer Post No 44697 Salary Starting from £31,537 to £36,363 p.a. Grade Grade 5 Hours 37 hours per week Place of work Worthing Town Hall Closing date 16th January 2026 Interviews TBC Join Our Team and Make a Real Difference in Your Community! Are you passionate about providing high-quality support to those in need? We are looking for a dedicated and resilient Temporary Accommodation Officer to join our team. In this vital role, you will be on the front line, helping homeless households secure safe and suitable temporary accommodation and supporting them on their journey to a permanent home. This is a challenging but highly rewarding position where you will manage our accommodation portfolio, build key relationships with landlords, and directly assist vulnerable members of our community every day. About the Role: <ul><li>Placing &amp; Supporting Households: You will manage the end-to-end placement of homeless households, conducting suitability assessments and ensuring they are settled into appropriate temporary accommodation. Property Management: You will be responsible for the day-to-day management of our accommodation stock, including Private Sector Leases. This involves conducting regular inspections and liaising with our teams on repairs to ensure all properties are safe and well-maintained.</li><li>Tenancy Management: You will handle all aspects of the tenancy, from signing up new tenants and processing housing benefit claims to managing tenancy breaches.</li><li>Income &amp; Occupancy: A key part of your role will be to work efficiently to minimise void periods.</li><li>Collaborative Working: You will act as a key contact for queries, liaise with internal teams and external support agencies, and participate in a team duty rota to ensure a seamless service.</li></ul>What we're looking for - your behaviours will be key: We are seeking an individual who embodies our core principles of resilience, adaptability, and participation. You will be someone who: <ul><li>Listens actively and truly understands the needs of our customers and partners.</li><li>Communicates clearly and confidently, conveying key information effectively to diverse audiences, both in writing and verbally.</li><li>Says what they think and does what they say, demonstrating honesty and openness in all interactions.</li><li>Is inclusive and kind, valuing the unique strengths of people from all backgrounds and fostering a supportive environment where everyone feels part of the team.</li><li>Is ambitious, bringing passion for delivering a high-quality service and continuously seeking ways to improve outcomes for our residents.</li><li>Thinks and acts beyond themselves and their service, embracing collaboration and partnership to deliver Our Plan.</li><li>Is resilient, maintaining a positive attitude, effectively prioritising workload, and supporting their own wellbeing and that of colleagues.</li><li>Is adaptive, with an active interest in learning and development, experimenting with new ways of working, and anticipating new challenges to embrace change.</li><li>Builds excellent relationships with internal and external partners, negotiating successfully and influencing positive outcomes.</li><li>Reaches sound judgements through careful and systematic evaluation of facts.</li></ul>If you are ready to bring your excellent skills and positive behaviours to a role where you can truly make a difference, we encourage you to apply. The post holder will be subject to a Standard DBS check. Staff are our most important asset and we therefore have a benefit package which reflects our continuing commitment to our employees. This includes: <ul><li>Generous leave entitlement; a minimum of 26 days + Bank Holiday entitlement</li><li>Local Government Pension</li><li>Training &amp; development</li><li>Occupational Health</li><li>Employee Assistance Programme (EAP)</li><li>Employee resource groups/networks</li><li>Buddy Support Programme</li><li>Flexible working options</li></ul>At Adur &amp; Worthing, we are committed to supporting care leavers, in accordance with the Children (Leaving Care) Act 2000 and the Children and Social Work Act 2017. To that end, we operate a guaranteed interview scheme for anyone meeting the essential criteria of the role they are applying for. In order to be considered for this, you will need to be a care leaver under the age of 25 at the time of application. Please confirm that you are a care leaver within your covering letter. As a Disability Confident employer, we will ensure that a fair and proportionate number of applicants declaring a disability, that meet the essential criteria for this position, will be offered an interview. We are committed to promoting a diverse and inclusive community - a place where we can all be ourselves and succeed on merit. Staff work in a supportive and safe environment, recognising their responsibility to value and respect each other's contributions. Standards of conduct must be of the highest level to ensure that no-one is harassed, bullied or victimised. We offer a range of family friendly, inclusive employment policies, staff engagement forums and are keen to hear from applicants from a variety of different backgrounds. Salary range <ul><li>£31,537 - £36,363 per year</li></ul>

Temporary Accommodation Officer

Company Description Our vision for Single Corporate Services Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care. This vacancy is part of the Single Corporate Services Division. Why are we changing the way we deliver Corporate Services? Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme. The vision for our single corporate services is to: <ul><li>Be an employer of choice for corporate talent, attracting and retaining people who share our values for excellence in care and welcome the opportunity to benefit from the broad range of flexible career and development opportunities we can offer. </li><li>Improve efficiency through simplified and standardised policies, processes, and systems, drawing on the best from both Trusts. </li><li>Do things once and reduce any duplication on transactional tasks giving corporate staff the ability to focus on higher value and more diverse activities. </li><li>Co-invest in the latest digital solutions and standardise our approach, meaning we do things once for both organisations. </li><li>Improve learning and development opportunities and sharing best practice, upskilling both Trusts. </li><li>Co-locate teams in purpose-built facilities on the Island and in Portsmouth to enable closer working and sharing. </li><li>Build resilience for individuals and our teams. </li></ul>The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally. Job Description This post is only open for applications for individuals employed by Portsmouth Hospitals University NHS Trust and Isle of Wight NHS Trust Band: 4 £27,485 - £30,162 per annum Hours: 37.5 - Full-time Contract Type: Permanent Are you ready to make a difference by shaping the living experience for our NHS staff and students? We're looking for a passionate, proactive leader to take charge as our Accommodation Manager. In this essential role, you'll be at the heart of creating a supportive and welcoming environment for key staff and students, ensuring their accommodation needs are met efficiently and effectively. As a vital member of our Corporate Services Estates and Facilities team, your work will directly support our Trust's recruitment and retention efforts, helping to attract and retain the talent that powers our healthcare services. If you thrive in a dynamic, people-focused role where your organisational skills and leadership can shine, we'd love to hear from you! About the Role As part of the Corporate Services Estates and Facilities team delivering services across both the Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust, you will: <ul><li>Manage residential accommodation to ensure maximum efficiency, availability, and accessibility.</li><li>Provide advice and guidance to prospective and existing tenants on a variety of accommodation issues.</li><li>Collaborate with stakeholders, including HR, Facilities Management, and Security, to ensure smooth operations.</li><li>Oversee maintenance and repairs, ensuring timely resolution with minimal disruption to tenants.</li><li>Manage accommodation finances, including rent collection, invoicing, and purchasing.</li><li>Lead by example with on-site visibility and leadership, fostering a supportive and effective working environment.</li></ul>Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications. Qualifications Qualifications: <ul><li>GCSEs in English and Maths (Grade C or above) and knowledge of MS Office applications.</li></ul>Experience: <ul><li>At least one year of experience in the health service or a related field, with a proven track record in accommodation management.</li></ul>Skills: <ul><li>Strong organisational abilities, attention to detail, excellent communication skills, and the ability to manage data and prepare reports.</li></ul>Knowledge: <ul><li>Familiarity with accommodation management services, including booking systems, tenant management, and maintenance coordination.</li></ul>Additional Information The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and Disability, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most. We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, colour, religion, disability, sexual orientation, and beliefs.

Accommodation Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Farnborough- Covering Shaftesbury Court and Bourne Court £26,643 - £27,467 per year 37.5 hours per week Part time hours will be considered We have an exciting opportunity for a Scheme Manager to join our Housing team in Farnborough covering two sites (Shaftesbury Court and Bourne Court). You will be responsible for delivering a high-quality housing management service, which will include promoting independent living, providing tenancy advice and signposting to other agencies for support. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older or vulnerable people in a housing management setting and is knowledgeable about safeguarding. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Encourage residents to maintain their well-being and independence through the effective delivery of high quality, safe and value for money housing support services that meet their identified needs and organisational objectives</li><li>Meet all legislative and regulatory requirements for housing services activities to ensure clean and safe homes for the Group's customers, including undertaking compliance testing, risk assessments and scheme inspections and ensuring faults are reported and monitored</li><li>Encouraging residents to organise and get involved in activities </li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines </li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Occasional travel may be requirement of the role; therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £26,643 per annum (rising to £27,467 per annum after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Scheme Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Scheme Manager Tangmere Court - Manchester £25,374 per year (pro rata) 37.5 hours per week - Monday to Friday 8.30am to 4.00pm Temporary position for up to 6 months We have an opportunity for a Scheme Manager to join our team based in South Manchester, primarily Whalley Range and Chorlton areas with travel across the region to provide cover for other Scheme Managers. You will be responsible for providing a high quality housing management service which will include providing tenancy advice, following communal repairs and promoting independent living. This is a rewarding yet challenging role and is ideal for someone who has previous experience of working with older people in a housing management setting and is aware of safeguarding concerns. The role of Scheme Manager will include: <ul><li>Providing tenancy advice to residents</li><li>Promoting independent living and sign posting to appropriate agencies</li><li>Encouraging residents to organise and get involved in activities</li><li>Completing mandatory compliance tasks along with health and safety checks</li><li>Reporting and monitoring repairs to conclusion, ensuring all necessary paperwork is completed</li><li>Wellbeing calls to residents via warden call system</li><li>Supporting the lettings team to manage vacant flats</li><li>Providing cover at schemes in the region for other Scheme Managers</li><li>Managing low level anti-social behaviour</li></ul>Skills and experiences: <ul><li>Numeracy and literacy to the equivalent of GCSE Grade C or above in English and Maths</li><li>Some experience of working with older people and understanding their individual needs or similar</li><li>Ability to work alone and manage workloads to meet deadlines</li><li>Working knowledge of handling confidential and sensitive information</li><li>Good interpersonal and customer care skills</li><li>Basic knowledge of Microsoft applications including Word, Excel, Outlook and Teams</li><li>Travel is a requirement of the role, therefore a full valid driving licence and access to your own vehicle is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts</li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li><li>£25,374 per annum (pro rata)</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 6 January 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by co-ordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>About You <ul><li>Good level of general education</li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook.</li><li>Proficiency in using property management software. Training will however, be provided.</li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognised training i.e. IOSH or NEBOSH.</li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving revenue, occupancy, service excellence and profitability in a multi-site operation within the property sector, leisure or retail environment.</li><li>Evidence of understanding leadership and expectation setting to achieve high performance in a multi-site role.</li><li>A positive team player, skilled at working collaboratively with team members, key business leaders to drive results and support the wider team and business objectives.</li><li>Excellent organisation skills, including the ability to prioritise workload, achieve deadline driven defined outcomes and displays good judgment under pressure.</li><li>Excellent verbal and written communication skills &amp; numerical skills necessary to complete the above activities.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>Desirable <ul><li>Evidence of change management delivery</li><li>Knowledge of Landlord/Tenant Legislation</li></ul>Important Notice: Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses (@greystar.com). If you receive suspicious requests, please report them immediately to <a href="mailto:AskHR@greystar.com" target="_blank">AskHR@greystar.com</a>.

Job Introduction The pay range for this role will be £33,699 - £39,152 (pro rata for part time colleagues) We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. You can also find out more about the new terms and conditions that we are introducing on our careers site on: 'More than just a job' brochure The Intensive Housing Management team is responsible for managing all aspects of BCP Council's temporary accommodation portfolio. Placements within temporary accommodation include B&amp;B, Houses in Multiple Occupation (HMO's), Family Hostels and self-contained properties both within council and private rented sectors. This role will be responsible for delivering bespoke and challenging housing management solutions to customers who currently benefit from BCP Council's homelessness services. There is a strong emphasis on working collaboratively with BCP Council's housing partners to support customers recovering from homelessness to achieve positive outcomes. The post sits within BCP Council's Strategic Housing team and focuses on acting to provide safe and well managed property where customers with complex needs can thrive. The post will have a positive impact on the lives of individuals, neighbours and local communities. The successful applicant will work closely with wider teams and partners to resolve housing management issues including maximising use of each property through effectively voids management, oversight of contracted services, effectively dealing with anti-social behaviour and ensuring vulnerabilities are identified and supported. There will be a need to work as part of a multi-agency team, with agencies such as Dorset police, NHS and commissioned support providers. The Ideal Candidate: This is an exciting opportunity to work in a multi-agency environment with our residents and communities to address those issues which are causing the greatest harm . Candidates will have experience of working in a housing related setting dealing with issues which can be complex and challenging. For an informal discussion please contact Anthony Lowe on 01202 123311. This post is covered by Part 7 of the Immigration Act (2016) and therefore the ability to speak fluent English is an essential requirement for the role About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, world-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at Employee benefits | Working for BCP Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Intensive Housing Management Officer

Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. Key Responsibilities: - Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). - Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. - Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. - Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. - Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. - Interpret and explain complex legal matters to tenants, landlords, and other interested parties. - Provide advocacy for applicants in court and support around claiming benefits. What We're Looking For: - Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. - Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. - Excellent interpersonal skills to handle complex enquiries and complaints tactfully. - Ability to work both independently and as part of a team. - Proficiency in using IT databases to manage information effectively. Why Join Us? - Be part of a team dedicated to preventing homelessness and improving housing conditions. - Work collaboratively with various departments and external agencies. - Opportunity to make a real impact in the community. - Supportive work environment with opportunities for professional development Contact details: If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: - An excellent pension through the Local Government Pension Scheme (LGPS). - Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. - A blend of remote and office based working for most roles. - Interest free season ticket loan repayable over three or ten months. - Career development and learning experiences from a range of training courses and learning methods. - Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. - Health and leisure discounts and tax-free bikes for work. - 1 month paid sabbatical for Children's Social Workers We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

Housing Caseworker

Neighbourhood Housing Officer SO2: Starting salary £42,912 pa rising in annual increments to £44,235 per annum incl LW. About Us: Located in the heart of South London, Lambeth Borough is a vibrant community of over 317,600 residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the 9th largest borough in London. Our diversity is our strength, with more than 130 languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community. It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth's communities and residents through our Lambeth 2030 Plan 'Our Future, Our Lambeth. With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment. Please have a look at our dedicated One Lambeth Values and Behaviours page. About the Role: Lambeth Housing Services is in need of a dynamic, ambitious Neighbourhood Housing Officer to deliver high quality Housing Management Services in the North of the Borough. The team consists of a Neighbourhood Housing Manager, two Senior Neighbourhood Housing Officers, and eight Neighbourhood Housing Officers The team is responsible for: <ul> <li>Tenancy and estate management</li> <li>Investigating nuisance and anti-social behaviour</li> <li>Resident engagement</li> <li>Delivering excellent customer care</li> </ul>We are seeking an experienced Neighbourhood Housing Officer to deliver an integrated generic housing service to tenants and leasehold customers. You will work closely with other teams to achieve sustainable tenancies and communities as well as raising the level of customer satisfaction. You will provide a proactive and customer focused housing management service across a designated patch and ensure that Lambeth fulfils its legal and contractual obligations to tenants and leaseholders. You will be a regular and visible presence on estates; ensure estates are safe and well maintained and provide advice, information and reports on any housing management matter Successful candidates will be asked to apply for an Enhanced/Standard/Basic Certificate from the Disclosure and Barring Service (DBS). Further information about the DBS can be found at <a href="http://www.homeoffice.gov.uk/agencies-public-bodies/dbs" target="_blank">www.homeoffice.gov.uk/agencies-public-bodies/dbs</a> Contact Information: For an informal discussion about the role, please contact Christine Biggs at <a href="mailto:cbiggs@lambeth.gov.uk" target="_blank">cbiggs@lambeth.gov.uk</a> and Samantha Stewart (<a href="mailto:Sstewart@lambeth.gov.uk" target="_blank">Sstewart@lambeth.gov.uk</a>). How to Apply: To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked "A" for application: Job Description and Person Specification We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement. Recruitment Timelines: Advert close date: 11:59pm on Sunday 11 January 2026. Shortlisting: 12 &amp; 13 January 2026. Interviews: Week commencing 19 January 2026. Please cleck here to view: Lambeth Staff Benefits You will be required to undertake a Cifas check. Further information about Cifas can be found here Cifas At Lambeth, we are dedicated to providing quality services and equal opportunities for all. We are committed to safer recruitment and are proud to be a Stonewall diversity champion, a Living Wage Employer, and to guarantee interviews for all disabled candidates who meet the minimum criteria of the role. For a full list of our accreditations, please clickhere. We actively support applications from Lambeth Care Leavers. Salary range <ul><li>£42,912 - £44,235 per year</li></ul>

Neighbourhood Housing Officer

The Vacancy Resident Liaison Officer - WPS Location: Milton Keynes (commutable distance required) Team: Planned Maintenance Join WPS and make a real difference in our communities! We're looking for a Resident Liaison Officer to be the vital link between our tenants and project teams. Your role will ensure smooth communication, a safe environment, and successful delivery of our cyclical and planned works programme. What You'll Be Doing <ul> <li> Support the Lead Supervisor in planning annual programmes of work</li> <li> Help deliver projects on time, on budget, and to the highest quality</li> <li> Communicate effectively with all stakeholders and attend regular progress meetings</li> <li> Explain upcoming works to tenants and issue access notices</li> <li> Organise reasonable adjustments and keep the site team informed</li> <li> Maintain a clear complaints procedure and resolve disputes professionally</li> <li> Attend community events and build strong relationships</li> <li> Report defects and identify trends to the Project Lead</li> <li> Ensure promises made to tenants are kept - every time!</li></ul>What We're Looking For <ul> <li>Excellent communication and people skills</li> <li>Ability to manage multiple priorities</li> <li>A proactive, problem-solving mindset</li> <li>Experience in housing or construction liaison roles (preferred)</li></ul>Why Join Us? At WPS, we believe in creating safe, thriving communities. You'll be part of a supportive team that values collaboration and innovation. Ready to apply? Send us your CV today and help us deliver homes people love! Given the nature of this position, you will need to undergo a Standard Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

<ul><li>Reference: EC187 </li><li>Division: Crawley Homes </li><li>Salary: £29,282.00 - £31,904.00 per annum </li><li>Contract type: Permanent </li><li>Posted on: 19 December 2025 </li><li>Interview date:22 January 2026</li><li>Extra payment(s): Not applicable </li></ul><ul><li>Positions: 1 </li><li>Category: Housing </li><li>Grade: D - E </li><li>Working hours: 37 per week </li><li>Closing date: 11 January 2026 </li><li>Location: Town Hall, Crawley </li><li>Location type: Hybrid </li></ul>Apply for this job About the role Are you passionate about delivering excellent customer service and making a difference to our residents? We are looking for a dedicated Housing Assistant to join our Tenancy Services team in Crawley Homes. This is a fantastic opportunity to grow your career in a supportive and dynamic environment. If you have a strong background in office administration and a passion for public service, we'd love to hear from you. As a Housing Assistant, you'll play a key role in supporting the delivery of high-quality housing services. Your responsibilities will include: <ul><li>managing direct debit processes and rent control tasks</li><li>handling low-level rent arrears and processing refunds</li><li>supporting the Tenancy Management team including mutual exchanges, name changes, and tenancy queries</li><li>assisting with the voids and lettings process - from receiving keys to creating tenancy agreements</li><li>responding to housing enquiries and maintaining accurate records</li></ul>What we're looking for: <ul><li>proven admin experience, ideally in housing or local government</li><li>excellent communication and organisational skills</li><li>ability to work independently and as part of a team</li></ul>Crawley is a great place to work, with a thriving business district and excellent transport connections including nearby Gatwick Airport. We are based in our modern Town Hall which opened in 2023 and is located a short walk from the town centre and railway station. We recommend that you submit your application as soon as possible, as we may close this advert before the stated closing date if enough applications are received. Additional information Satisfactory clearance of a Basic Disclosure and Barring check (DBS) is a condition of employment. Employee benefits We offer a generous employee benefits package, with a range of discounts, benefits and wellbeing incentives to suit everyone. Our way of working Our shared values and behaviours reflect the special nature of our council. We encourage all colleagues to put them into practice, whatever job they do. Take a look to see if we are the perfect match. Safer recruitment Crawley Borough Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all under represented groups. How to apply Click the Apply button to complete your application online. Please ensure that the reference details you supply are for your current or most recent employer and that any gaps in employment are covered on your application form. Please note that CVs will not be accepted without a fully completed application form. For an informal conversation or further information regarding the role, email <a href="mailto:Asad.Raja@crawley.gov.uk" target="_blank">Asad.Raja@crawley.gov.uk</a>, Area Housing Manager or call on 01293 438755. Apply for this job Related documents <ul><li> Housing Assistant job description (PDF, 137.78 KB) </li></ul>Salary range <ul><li>£29,282 - £31,904 per year</li></ul>

Job Description Are you passionate about making a difference in the community? Join our dynamic Housing Advisory Service team as a Housing Caseworker. You will play a crucial role in providing support, guidance, and advice to households seeking assistance. This role involves working across different locations to meet the needs of the service. Key Responsibilities: <ul><li> Deliver high-quality housing options, advice, and homeless prevention casework in line with the Housing Act 1996 (as amended). </li><li> Support households through applications under Part VII of the Housing Act 1996, including attending court to assist with possession proceedings. </li><li> Make informed decisions in line with statutory duties and provide support under Section 17 of the Children Act 1989 when necessary. </li><li> Conduct home visits to confirm homelessness, inspect housing conditions, and verify household circumstances. </li><li> Liaise with Property and Procurement to secure accommodation and recommend access to other accommodation schemes. </li><li> Interpret and explain complex legal matters to tenants, landlords, and other interested parties. </li><li> Provide advocacy for applicants in court and support around claiming benefits. </li></ul>What We're Looking For: <ul><li> Experience in handling homelessness applications and making decisions in accordance with the Housing Act 1996. </li><li> Strong case management skills with the ability to plan, prioritise, and communicate effectively with customers. </li><li> Excellent interpersonal skills to handle complex enquiries and complaints tactfully. </li><li> Ability to work both independently and as part of a team. </li><li> Proficiency in using IT databases to manage information effectively. </li></ul>Why Join Us? <ul><li> Be part of a team dedicated to preventing homelessness and improving housing conditions. </li><li> Work collaboratively with various departments and external agencies. </li><li> Opportunity to make a real impact in the community. </li><li> Supportive work environment with opportunities for professional development </li></ul>Contact details: If you would like to know more about the role, please contact <a href="mailto:Violet.Mukungu@Enfield.gov.uk" target="_blank">Violet.Mukungu@Enfield.gov.uk</a> and <a href="mailto:Rebecca.Porthouse@Enfield.gov.uk" target="_blank">Rebecca.Porthouse@Enfield.gov.uk</a> for an informal discussion. We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV. We are passionate about our people and how we deliver services to our community in Enfield. That's why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we'd love to hear from you - and of course we are always happy to talk flexible working, click here to find out more. Why it's great to work for Enfield Council: <ul><li> An excellent pension through the Local Government Pension Scheme (LGPS). </li><li> Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas. </li><li> A blend of remote and office based working for most roles. </li><li> Interest free season ticket loan repayable over three or ten months. </li><li> Career development and learning experiences from a range of training courses and learning methods. </li><li> Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family. </li><li> Health and leisure discounts and tax-free bikes for work. </li><li> 1 month paid sabbatical for Children's Social Workers </li></ul>We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment. If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered.

115 Housing / Neighbourhood management Jobs in United Kingdom