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Salary £35,081 to £52,595 p.a. (dependent on experience) plus essential car user allowance and flexible workingFull-time (36 hours flexible)We are looking for two officers to join our busy but friendly and supportive Environmental Health team. You will work in the Residential team and you will be responsible for the licensing of houses in multiple occupation as well as undertaking programmed and reactive inspections including compliance visits to rented properties in addition to the investigation of complaints about housing conditions.You will be enthusiastic, committed, self-motivated and have a positive attitude. You must be an excellent communicator and team player with sound time management skills and be confident in dealing with members of the public.&nbsp;You must be able to demonstrate your ability to adapt to changing priorities and work to tight deadlines.In addition to the car user allowance, we can offer excellent conditions of service with a benefits package that includes pension scheme, free parking, payment of professional fees and flexible working arrangements.For an informal discussion about the post, please contact Susan Turp, Principal Environmental Health Officer on 01784 446258, or you can email on <a href="mailto:s.turp@spelthorne.gov.uk" target="_blank">s.turp@spelthorne.gov.uk</a>.This post is identified as a hybrid post supporting both office and home working in line with Spelthorne Borough Council’s policy. The post holder will be required to attend the office in line with a rota and any service requirements.The ability to converse at ease with customers and provide advice in accurate spoken English is essential for customer facing posts.&nbsp; These posts fall within the scope of the Code of Practice on English language requirement for public sector workers.&nbsp; The Council, therefore, has a statutory duty under Part 7 of the Immigration Act 2016 to ensure that post holders have a command of spoken English sufficient for the effective performance of the job requirements. If you have any queries or would like to discuss this further, please contact Human Resources.Please note as part of the employment checks this post will subject to a basic Disclosure &amp; Barring Service (DBS) check.Closing date: 30 June 2025 (Noon)Interviews: week commencing 14 July 2025Previous applicants need not apply.To apply please use the ‘apply online’ at the bottom of the page.CVs can only be accepted in support of a completed application form.&nbsp;Unfortunately, we are unable to reply to all candidates.&nbsp; If we have not contacted, you within 3 weeks of the closing date then your application has been unsuccessful.All shortlisted applicants will be contacted via email after the closing date.&nbsp;Working towards equal opportunitiesStrictly No Agencies

Housing Standards Officer or Senior Housing Standards Officer

Are you an experienced and tenacious Housing Management professional? An expert at planning and executing transformations? Have a passion for promoting a culture of continuous improvement?If yes, we would love to hear from you!We are recruiting for a new Head of Housing Management to join us on a full-time, 12 month fixed term basis. This role will be home based with regular travel across England, Wales and Northern Ireland. Team Meetings will be held in Peterborough or Birmingham. &nbsp;Mencap delivers Housing Management services to approximately 750 tenants in 250 properties across England, Wales and Northern Ireland. Following an external review of the Housing Management Function, we are looking for an individual to drive a transformation project, with experience of process improvement and delivering high quality services to our tenants.In this role you will:<ul><li>Lead and transform the housing function at Mencap, ensuring compliance with regulations.</li><li>Plan and deliver the transformation – defining and delivering financial and non-financial vision, objectives and impact.</li><li>Review current processes and policies to identify gaps and process improvements.</li><li>Collaborate with other departments and senior leaders.</li><li>Develop and implement strategic plans to improve service delivery and expand the services.</li></ul>You will have:<ul><li>Experience in a ‘Head of’ role within a Local Authority or Social Housing environment.</li><li>Leadership experience in housing management within a large and complex organisation.</li><li>Strong knowledge of housing legislation, tenancy management and social housing regulations.</li><li>Ability to analyse performance data and implement strategic decisions.</li><li>A track record of planning and delivering Housing Management transformation projects from concept to delivery.</li><li>Exceptional leadership and communication skills with the ability to motivate teams and drive service improvements.</li><li>Chartered Institute of Housing Professional Qualification Level 5 or equivalent (desirable).</li></ul>*In depth details can be found on the attached Job Description.If this position sounds like you then please&nbsp;apply now&nbsp;by uploading an up to date CV and a cover letter that outlines why you would be the perfect person for the job.We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.*Please note*&nbsp;The application closing date for the role will be on 29th June. First stage interviews will be held via TEAMS on the 8th&nbsp;June with second stage interviews to follow shortly after.Job # 33914At Mencap, we’re excited to receive your application! We reserve the right to&nbsp;close this advert earlier than planned&nbsp;if we receive a high volume of applications, therefore we encourage you to apply as soon as possible.

Head of Housing

About the job Salary: £97,746 - £103,605 a year plus £3990 car benefit allowance Hours per week: As and when required Contract type: Permanent Are you ready to lead a bold, values-driven housing agenda and shape the future of housing in one of the UK's most diverse and dynamic towns? Luton Council is seeking a Director of Housing to lead and transform high-performing, customer-focused services across housing operations, needs and homelessness playing a pivotal role in delivering our ambitious Luton 2040 vision to eradicate poverty, reduce inequality, and ensure access to good quality, affordable homes in a vibrant, forward-thinking town. As Director of Housing, you will be the Council's strategic and operational lead for all housing functions, with responsibility for a £22 million budget, 7,700 council homes, and services supporting our 225,000 residents including more than 1,100 in temporary accommodation. You will be accountable for: • Fulfilling all statutory housing duties, including homelessness prevention, HRA business planning, and compliance with key legislation and regulation. • Driving transformation across homelessness, housing management and temporary accommodation, with a strong emphasis on tenant satisfaction, service excellence and financial sustainability. • Advising and working with elected Members to shape strategy, policy and delivery aligned to Luton 2040. • Leading effective engagement with tenants, leaseholders and community panels to ensure inclusive and responsive services. • Working collaboratively with the Director of Property and Housing Delivery to ensure tenants and leaseholders receive good value and effective repairs, asset and estate management services • Act as Board Member on our wholly owned company Foxhall Homes to ensure affordable housing delivery and the effective sourcing and acquisition of temporary accommodation. Acting as Luton's housing ambassador locally, sub-regionally and nationally. This is a role with real impact, addressing poverty, contributing to climate goals through sustainable homes, and improving wellbeing for some of the town's most vulnerable residents. About you We are looking for a housing leader with: • Significant senior experience in local authority housing services, with a strong understanding of the Housing Act, HRA, and regulatory frameworks. • A track record of transformation, innovation and delivering improved outcomes in complex housing environments. • Strategic vision combined with operational grip - able to manage risk, assure compliance, and inspire large multidisciplinary teams. • Political astuteness and the ability to influence and collaborate across organisational and sector boundaries. • A strong personal commitment to inclusion, social justice and improving life chances. Join us and be part of a council that is determined to make a lasting difference. About us Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision. Application Process For further information or a confidential discussion, please contact our retained consultant at Penna: Bruna Varante on 07858 306725 or email: <a href="mailto:bruna.varante@penna.com" target="_blank">bruna.varante@penna.com</a> Ali Tasker on 07514 728114 or email: <a href="mailto:ali.tasker@penna.com" target="_blank">ali.tasker@penna.com</a> Amin Aziz - 07709 514141 or email <a href="mailto:amin.aziz@penna.com" target="_blank">amin.aziz@penna.com</a> On occasions, we may close a vacancy early due to a very high number of applications being received. Benefits We offer a range of excellent staff benefits which include: - From 25 to 32 days' annual leave: linked to length of service and grade - Buying annual leave scheme: buy up to 20 days additional annual leave - Career Pathways: step up in your career or move into a specialist area - Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant - Generous relocation package: up to £8,000 (subject to eligibility) - Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home - Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns - Training and support: unlimited access to development courses, mentoring and support and clear career pathways - Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons - Arriva Travel Club: great value savings on local bus travel

Director of Housing

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects, and a competitive benefits package, you could be who we're looking for! Job Role: Team Leader (Supported Housing) Salary: £27,810 per year Hours: 37.5 hours per week Happy to consider a reduction of hours Contract type: Permanent Location: Mendip, Shepton Mallet &amp; Frome Additional information: <ul><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li><li>Participation in an out-of-hours on-call rota</li><li>Participation in a rostered system of working with shifts between the hours of 08:00 AM and 20:00 PM </li></ul>Although this role is advertised as full-time, we are open to discussing the working hours to suit your needs. The Role: Step into a meaningful role as a Team Leader in our Supported Housing service in the heart of Mendip! Join our incredible Mendip Off The Streets team, where you'll be making a real difference in the lives of individuals with a history of homelessness. This is more than just a job-it's an opportunity to lead change and empower lives. What You'll Be Doing: <ul><li>Working flexibly across multiple supported housing locations in Mendip</li><li>Supporting clients with a wide range of needs and complexities</li><li>Holding your own caseload and delivering high-quality, person-centred support</li><li>Applying a strength-based, trauma-informed approach in everything you do</li><li>Leading and guiding a small, dedicated team to success</li></ul>If you're passionate about people, driven to lead, and ready to create lasting change-we'd love to hear from you! Since job descriptions cannot be exhaustive, the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities Qualifications / Requirements: <ul><li>Experience working with people who may have complex needs and/or challenging behaviours. </li><li>Knowledge and understanding of the care and support requirements of people experiencing social exclusion.</li><li>Valid driver's license and access to own vehicle - business insurance will be required for roles involving travel for work. </li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing-related support/advice, and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about this role, please get in touch with the recruitment team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Team Leader (Supported Housing)

The vacancy Hours: 35 hours per week Shift Pattern: 9-day fortnight working pattern available Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 22 June 2025, with interviews taking place 26 June 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

Housing Manager

Salary:&nbsp; G12 - £51,802 - £57,645 paFull-Time, PermanentWalsallRef: RT01325Are you driven and passionate about making a difference to the lives of Walsall residents? Join us in our mission to improve housing and homelessness services.At Walsall Council, we are committed to providing high-quality housing options to our residents. We are looking for a dedicated and experienced Housing Allocations Manager to join our dynamic team and help us achieve our mission of ensuring fair and efficient housing allocations.Key Responsibilities:<ul><li>Manage housing register applications process, ensuring compliance with relevant policies and regulations.</li><li>Oversee the housing allocations process, ensuring compliance with relevant policies and regulations.</li><li>Manage a team of housing allocation officers and customer advisors, providing guidance, support, and training.</li><li>Providing technical assistance to the team and responsibility for reviews</li><li>Develop and implement strategies to improve the efficiency and effectiveness of the allocations process.</li><li>Liaise with tenants, landlords, and other stakeholders to resolve allocation issues and ensure customer satisfaction.</li><li>Maintain accurate records and produce regular reports on allocation activities and outcomes.</li><li>Stay updated on housing legislation and best practices to ensure the organisation remains compliant and innovative.</li></ul>Qualifications and skills:<ul><li>Minimum of 3 years' experience in housing allocations management or a similar role.</li><li>Strong knowledge of housing legislation and allocation policies, including part 6 and 7 of the Housing Act 1996</li><li>Excellent communication, leadership, and organisational skills.</li><li>Ability to work effectively under pressure and manage multiple priorities.</li><li>Passionate: You are dedicated to helping customers and ensuring they receive the support they need.</li><li>Analytical: You can use data to drive decision-making and improve service delivery.</li><li>Collaborative: You excel at working with others, both within your team and across the organisation.</li></ul>What We Offer:<ul><li>A supportive and inclusive work environment.</li><li>Opportunities for professional development and career progression.</li><li>Competitive salary and benefits package.</li><li>The chance to make a real difference in the community.</li><li>Please see this link for further detail on the benefits for working for Walsall Council: <a href="https://go.walsall.gov.uk/jobs-and-careers-/benefits-of-working-for-us" target="_blank">Benefits of working for us | Walsall</a></li><li>Hybrid working</li></ul>Important note: When completing your online application form, you will be asked to enter supporting information. You must enter a detailed supporting information statement describing how your skills, abilities and experience meet the specific criteria included in the employee specification. If you do not include a supporting information statement, you will not be shortlisted. Please also ensure that you complete the work history and qualifications sections of your application form. Please do not add a CV as we do not accept them.&nbsp; Please see our&nbsp; &nbsp;<a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgo.walsall.gov.uk%2Fsites%2Fdefault%2Ffiles%2F2023-12%2FInformation%2520for%2520Applicants%25202023_0.pdf&amp;data=05%7C02%7CAlix.Harley%40walsall.gov.uk%7Ce0e235df76f14a55253a08dc38666f05%7C5ddc79c77e69428fba3084b24a1ad994%7C0%7C0%7C638447259820971189%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=mV9OWmkv83edQkTRxZjmphobOgKizwNJYfoHOG1RiAU%3D&amp;reserved=0" target="_blank">Information for Applicants</a>&nbsp; leaflet for further information.We kindly request that recruitment agencies do not contact us regarding this job vacancy. We are not accepting agency applications or referrals at this time.Closing date: 29th July 2025.For this role the successful candidate must undergo a Baseline Personnel Security Standard (BPSS) check.&nbsp; BPSS is the minimum standard to ensure the identify and integrity of an employee who has access to official information using secure networks linking central governments and local authorities.&nbsp; A BPSS check involves four main elements; Identity Check, National and Immigration Status, Employment History (last 3 years) and Verification of Criminal Record (unspent convictions only).Walsall Council takes seriously the responsibility to safeguard and promote the welfare of all the children, young people and adults entrusted to our care and it is our expectation that all staff will share this commitment. Completion of an enhanced Disclosure &amp; Barring Service (DBS) check is a require.

Customer Engagement Manager - Housing Allocations

Job Description Discover yourself in Lewisham where what you do makes a difference to our vibrant and culturally diverse communities! We have a rich history of welcoming people from all over the world and are proud to be recognised as the UK's first Borough of Sanctuary, for our work in championing the rights of refugees and migrants. Introduction Lewisham Council's Housing Service is recruiting a Head of Housing Needs and Refugee Services. The role It's an exciting time to join us. Lewisham is a vibrant and rewarding place to live and work -full of ambition, energy and a huge amount of potential. Our people are passionate, diverse and engaged in the work we do. We are proud of our strong, welcoming communities and of being recognised as the UK's first borough of Sanctuary. It's also a challenging time for us, with significant financial pressure and increasing demand for our services. We work to ensure everyone has a safe, stable and genuinely affordable home where they can live an independent and prosperous life. We are one of London's busiest homelessness and housing needs service with an anticipated three and a half thousand homeless approaches this year. With only nine-hundred social homes available each year, we must be innovative in our work to resettle as many of our residents facing homelessness into the private rented sector. We are tackling this challenge head-on through a bold and transformative agenda of operational and cultural change that is already underway. We are looking for a dynamic and ambitious Head of Service with proven experience in leading housing needs and refugee resettlement services. In this pivotal role, you will also be responsible for overseeing substantial budgets and monitoring the use of grant funding, while driving forward service improvement and transformational change across the service and the directorate. This is a rare opportunity to take on a high-impact leadership role at a time of significant change and innovation. What we're looking for Reporting to the Director of Housing Strategy, the Head of Housing Needs and Refugee Services oversees a high-impact, fast-improving service delivering critical support to residents who are in housing need. You will be responsible for providing strategic direction for homelessness prevention, housing options, temporary accommodation and resettlement for our clients. Alongside, you will also lead our refugee resettlement and no recourse to public funds service. This is an ambitious job with an ambitious future, operating in a challenging local and national environment. We are looking for our new post-holder to inspire a culture of innovation and be relentless in their pursuit of delivering a high-quality, efficient and responsive service for our clients. Managing a service of up to 120 staff and a budget of over £20 million, the post-holder will lead a diverse range of teams. They will ensure that our statutory homelessness services is customer centric and managed to a high standard. They will manage the commissioning and management of the required temporary accommodation supply, and increase our use of the private rented sector to find stable accommodation for our service users. Above all, they will drive the service forward, to ensure that the service meets the needs of our clients, the Council and wider stakeholders. We are looking for a strategic and inspirational leader who can demonstrate strong experience of leading homelessness and procurement services in a demanding environment. You will need to have skills and experience to build strong partnerships across key public and voluntary sector stakeholder organisations. If you're inspired by the opportunity to shape the future of our service and confident in your ability to lead with impact, we want to hear from you. In return, we'll offer excellent development opportunities, plus a range of benefits that include a career average pension scheme, flexible working and the opportunity to make a real difference to our local community. What's in it for you? Excellent training and development opportunities, plus a range of benefits including: <ul> <li>Generous holiday allowance </li> <li>Local Government Pension scheme </li> <li>Flexible working and family friendly policies </li> <li>Season ticket and bicycle loans </li> <li>A range of staff discounts including local subsidised gym memberships </li> <li>Supportive staff networks</li></ul>Location The job is primarily based in Laurence House, Catford but we operate a hybrid approach where you will be required to work both in the office and from home on a regular basis. The recruitment process is anonymous and we don't accept CV's. Applicant handbook - please read the guidance in this handbook when applying. It is essential that you complete the application fully and that your supporting statement covers how you meet each of the person specification criteria listed. For an informal discussion about this job, please contact Fenella Beckman (Director of Housing Strategy)- <a href="mailto:Fenella.Beckman@lewisham.gov.uk" target="_blank">Fenella.Beckman@lewisham.gov.uk</a> Please click here to view the Job Description and Person Specification Salary £77,157 - £83,448 per annum (SMG3) N.B: All appointments will be offered at the minimum spinal column point (SCP) for the grade of the role. The only exception to this will be when matching current salary (up to the maximum of the scale), which is subject to evidential proof. Diversity We value diversity and welcome applications from all backgrounds. Lewisham Council is a Disability Confident employer. We welcome and encourage job applications of all abilities. If you require any reasonable adjustments in the application or interview, please contact the lead contact on this advert. We will make reasonable adjustments to make sure our disabled applicants and those with health conditions are supported throughout our recruitment process. We support the access to work scheme, further details are available at <a href="http://www.gov.uk/access-to-work/apply" target="_blank">www.gov.uk/access-to-work/apply</a> The Council has a dedicated employment support service, Lewisham Works, which offers Lewisham residents guidance in relation to applying for jobs. If you want to join Lewisham Works, please email <a href="mailto:JobsAndSkills@lewisham.gov.uk" target="_blank">JobsAndSkills@lewisham.gov.uk</a> and an advisor will be in touch with you. The Council reserves the right to close adverts early if there is a large response. Let's stay connected, follow us on social media: LinkedIn Facebook Twitter Instagram

Head of Housing Needs & Refugee Services

The vacancy Hours: 35 hours per week Shift Pattern: Monday - Friday, 9am - 5pm Are you passionate about making a positive difference and providing high quality services? Do you really care about people? Want great benefits, flexible working and learning and development opportunities to boot? You'll fit in well here. We're growing. Quickly. In the last three years alone, we have commissioned 16 new Extra Care schemes that provide quality housing and care for older people of modest means. We're constantly looking for ways to make things better, always putting our residents and people at the heart of what we do. We have big ambitions and are looking for superstars to join us. In Extra Care, our residents live independently in their own homes within our schemes, complete with communal lounges, gardens, cafés/bistros and salons. The role of a Housing Manager is to ensure residents receive a high quality and responsive service in a safe and secure environment, including providing support where necessary, and encouraging independence and choice. The successful candidate will also ensure that landlord duties are discharged in accordance with Housing 21 policies and procedures. To qualify for the role, you will have: <ul> <li>Experience of supervising and managing a small team, ideally within an organisation providing Social Housing</li> <li>Experience of providing a professional, high quality housing service to older and/ or vulnerable people</li> <li>Experience of Housing Management &amp; Maintenance</li> <li>Experience of Housing aid and advice</li> <li>Experience of working within a secure and confidential environment and dealing with sensitive personal information</li> <li>Good general standard of education with GCSE's (Grade C or above) in English and Maths</li> <li>Substantial administrative experience</li> <li>Sound knowledge of Health and Safety legislation</li> <li>Knowledge of the Social Housing Sector and the relevant Legislation and regulations</li></ul>The benefits At Housing 21 we're proud to be bucking the trend as a care provider by actively recognising the importance of our customer-facing employees and rewarding them accordingly. You will receive: <ul> <li>Pension scheme</li> <li>Holiday pay</li> <li>Holiday purchase scheme</li> <li>Occupational Sick Pay</li> <li>Occupational Maternity/Paternity Pay</li> <li>Health Cash Plan</li> <li>Blue Light Card (offering discounts across retail, hospitality and leisure)</li> <li>Income protection</li> <li>Eye care vouchers</li> <li>Car lease scheme</li> <li>Cycle to Work scheme</li> <li>Employee Assistance Programme</li> <li>Support to progress and develop</li></ul>As part of our commitment to our employees and offering flexibility, Housing 21 now offer a nine-day fortnight, providing employees with the opportunity to work their hours across nine days. Further details on how this works, will be discussed with successful candidates upon offer being made. If you require more information before applying for this role, please see the attached job profile. An offer of employment will be subject to the satisfactory completion of an enhanced disclosure check, satisfactory references, and induction training. Closing date for applications 16 June 2025 Due to the nature of this role this advert may close earlier than the closing date listed and once sufficient applications have been received. Please apply early to avoid disappointment. About us We know that great people make a great organisation, which is why we put people at the heart of everything we do. You are as valuable to us as our corporate employees, which is why we offer occupational sick pay, occupational maternity and paternity pay and benefits such as the Blue Light Card to all our Extra Care employees. At Housing 21 we pride ourselves on being passionate about people and are committed to investing in those who work for us to help them to be the best they can be. When you work for us, you will be joining an organisation that holds the Investors in People Platinum standard and was rated the UK's third Best Place to Work in 2024 by Glassdoor. Our people are our foundation, and we know how important it is to support them to do what they do best, whether through flexible working, learning new skills or being part of a friendly and supportive workplace culture. You shouldn't have to choose between a career and care, and we want to support you to advance your career with us, which is why we have a dedicated learning pathway through our Extra Care Academy that could lead to future roles with salaries of £50,000! A career in care means you can make a difference and help our residents to live independently in their own homes. We are incredibly proud of the culture we have created and celebrate the positive difference we make to society. If you think you're ready for a new challenge and able to make a difference, then come and join us! Benefits Blue Light Card Discounted retail, leisure and hospitality Holiday trade scheme Funded health cash plan Occupational maternity pay / paternity pay Pension contributions Occupational sick pay Lifestyle discounts Car salary sacrifice and leasing scheme Learning and development opportunities

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