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About us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youYou will provide a high level of administrative support for the professional standards offer, including supporting the professional standards framework and self-assessment, professional standards committee and related working groups; codes of conduct / ethics and CIH complaints against breaches of these codes; membership upgrades; validations and recognitions processes; and the members’ CPD, monitoring and accreditation process.We are looking for an enthusiastic individual who can juggle several tasks and priorities with accuracy. You will be a self-starter and have experience of administrative and invoicing/payment systems and procedures, customer service, databases, minute taking and working to targets.Most importantly you will have a ‘can do’ attitude and enjoy working independently and flexibly as part of a team.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;For an informal chat about this role, please contact Anabel Navarro, professional standards manager, on 02075 203384, or email <a href="mailto:anabel.navarro@cih.org" target="_blank">anabel.navarro@cih.org</a>&nbsp;For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.Closing date for applications:&nbsp;Tuesday 1st April 2025Interviews due to take place:&nbsp;w/c Monday 7th April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Professional standards senior administrator

About youAs we continue to develop and grow our fantastic qualifications offer, we are looking for a quality assurance manager to join our team. If you want to be part of a great team who also provide apprenticeship services, then we’d love to hear from you.You will play a pivotal role within our education team, leading the quality assurance function. Your expertise will be vital in enabling us to grow our qualifications and maintain our leadership position in housing education across the UK.You will be a quality assurance expert with a proven ability to build and cultivate strong relationships while developing strategies, policies, and processes that uphold the highest standards and comply with regulatory requirements. Strong multitasking abilities and the capacity to prioritise effectively, along with the skill to inspire and lead a team, are essential.How to applyCIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. We welcome applicants from all sectors of the community and would be happy to discuss reasonable adjustments we can make to achieve and celebrate diversity.For an informal chat about this role, please contact Azi Jacklin, awarding organisation manager on 02476 851 703 <a href="mailto:azize.jacklin@cih.org" target="_blank">azize.jacklin@cih.org</a>.For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CJennifer.Gilder%40cih.org%7C1ef8f06fe741434e0ede08dd5caa5a9d%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638768610936932561%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=FMIsvJedPudXx7jOaSOKFh95tG2LmXDv7fI3woaoD%2BM%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications: Sunday 30&nbsp;March 2025Interviews due to take place: Monday 7&nbsp;April 2025Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Quality assurance manager

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. The role 12 month contract available. Own transport essential Multi sited role across the Coventry and Warwickshire area, we are looking for a customer focused individual to provide excellent service to customers in supported housing accommodation. Travel will focus regularly on the Coventry, Warwickshire and surroundings areas. The Supported Housing team work together to ensure support across whole portfolio. Overnight stays will be covered. This role is part of Customer &amp; Communities where you'll help us to lead the way keeping our promise to more than 100,000 customers. What you'll achieve <ul><li>Work in an agile manner, covering schemes across Coventry and Warwickshire, working onsite, from home and in local offices. (own transport essential)</li><li>Proactively work with managing agents, dealing with and resolving issues.</li><li>Lead multi agency meetings and engage effectively with support providers in the area.</li><li>Ensure all schemes are managed in line with policy and procedure.</li></ul>What you'll bring Essential skills • Understanding of Supported housing, some experience of contract management / working with external agencies. • Excellent communication and relationship building skills • Strong customer focus to negotiate and resolve customers • Advocate of Independent Living • Good PC skills and competent with MS Office. • Own transport Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Supported Housing Officer

Accommodation Assistant Accommodation Assistant Location: Whitecliff Bay Hours: Variable -Up to 24 hours per week Salary: £11.44 per hour What we need in a nutshell We want you to make our guest accommodation so clean that it sparkles. So clean that when guests open the door for the first time, we can hear them say "Wow!" We're not your average holiday company. Our guests come to our UK resorts to experience a world away from the day-to-day and our job is to surprise and delight them at every turn. We need you to deliver delight by cleaning and preparing guest accommodation to our high, high standards - and then a little bit higher! This includes: <ul><li>changing beds</li><li>vacuuming, dusting and cleaning bedrooms and living spaces</li><li>cleaning and restocking bathrooms and kitchens</li></ul>And who knows what else you may find yourself doing. If you're happy to help even when it's 'not your job,' you're our sort of person. One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. If you can demonstrate the following, we'd love to hear from you: <ul><li>Knowing what clean means - which includes attention to detail and getting a genuine thrill from a job well-done</li><li>A friendly and helpful attitude - delightful when you meet guests and good at communicating within your team</li><li>Great at working under pressure</li></ul>It's the icing on the cake if you have experience in a housekeeping role in the hospitality sector. It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - have a read about it here and decide if it describes you. Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Good Luck! #INDHP

Accommodation Assistant

Job Description Contract Type: Permanent Working Hours: 18.5 hours per week | Thursday, Friday and alternate Wednesdays between the hours of 8.00am-5.30pm Worker Type: Hybrid Worker Salary: Salary Grade D - £25,992 (Level one) rising to £26,835 per annum (Level three) (Part time pro rata actual amount is £12,996 - 13,417.50 per annum) Location: St Ann's Valley Centre We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more... Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you. * You can read more about the different benefits offered to colleagues working for Nottingham City Council here. About the Role To provide a comprehensive housing advice and assistance to customers on a diverse range of issues to support the delivery of the Tenancy and Estate Management service in customer contact points across Nottingham city. To provide an effective and high-quality administrative support service. It's a challenging role but the rewards in terms of fulfilment are high and you'll have the satisfaction of knowing that your contribution really matters as everyone needs somewhere safe, decent and affordable to live. About You The ideal candidate will have: <ol> <li>Experience of working within a team and of proactively working towards joint targets.</li> <li>Ability to remain calm and able to make accurate and timely decisions whilst under pressure and to maintain control of challenging situations.</li> <li>Proficient in the use of all Microsoft applications (Word, Excel, PowerPoint) and be able to prepare accurate reports, graphs and spreadsheets and carry out day to day admin duties as required.</li> <li>Ability to demonstrate self-motivation and work proactively with minimum supervision.</li> <li>Proven ability to work to a high level of accuracy</li> <li>Demonstrated a supportive approach to managing customer services and relationships, whilst maintaining a professional attitude</li></ol> Please ensure you demonstrate clearly how you meet the 6 requirements in your CV &amp; supporting document. You can find the job description for this post here: <a href="https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf" target="_blank">https://www.nottinghamcity.gov.uk/media/pmadsxlv/jd-housing-officer.pdf</a> At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page. Closing Date: 4th April 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible. Interviews: 25th April 2025 at our Bulwell Riverside site - Please note this is subject to change If you have any technical issues when completing your application, please contact our Employee Service Centre: <a href="https://emss.freshdesk.com/support/home" target="_blank">https://emss.freshdesk.com/support/home</a> By applying to this job, you agree to our Terms &amp; Conditions. About Us Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits. In addition to working within a great team and a competitive salary you will have access to: <ul> <li>26 days annual leave (rising to 33 days after 5 years' service) + bank holidays with the ability to buy additional leave annually </li> <li>Access to a generous, defined benefit pension scheme offering 17.9%</li> <li>Smart Working - to support your work life balance </li> <li>Health and wellbeing benefits including access to our Employee Assistance Programme</li> <li>Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!</li></ul>Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we'd like to reflect our local population more through our recruitment processes. We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.

Housing Officer NCCHS

Role Responsibility: SCHOOL PREMISES OFFICER Salary: £11.74 per hour (£24,419.20 per annum) Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Crown Hills Community College, Leicester, LE5 5FT G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities <ul><li>Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys, fobs and access cards.</li><li>Carry out audits of facilities.</li><li>Carry out reactive and planned maintenance of facilities.</li><li>Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager.</li><li>Carry out Litter picking and assisting cleaning teams as required.</li><li>Escorting of sub-contractors as required.</li></ul>The Ideal Candidate: Previous caretaker/porter and maintenance experience is not essential but would be an advantage. Creating a clean, safe, healthy and secure environment for people to work in is vital. Our Facilities Management teams work with some of the most important Government contracts, hospitals and schools. You will be making a difference, enabling and supporting these core businesses. You will be valued and supported, and provided with first class training and competitive benefits. While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; <ul><li>Progression, training and development catered to you</li><li>Charity Work - 1 Volunteering day</li><li>Uniform Provided</li><li>Annual leave entitlement - 20 days plus bank holidays Pro Rata</li><li>Charity work- Match-IT and Payroll Giving</li><li>Refer A Friend incentives</li><li>Company pension scheme with employer contributions.</li><li>G4S Life Assurance Scheme.</li><li>Subsidised healthcare plan.</li><li>Confidential Counselling Services</li><li>24/7 support specialising in health and medical</li><li>Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers.</li></ul>G4S is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at <a href="mailto:careersatg4s@uk.g4s.com" target="_blank">careersatg4s@uk.g4s.com</a> to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process. #LI-RG1

Premises officer

Independent Reviewing Officer Salary £42,708 - £47,754 per annum Type of vacancy Fixed Term Work pattern Full Time Duration (Months) 12 Hours per week 37.00 Work Base Meadow House, Mansfield, Nottinghamshire, NG18 2TB Working Arrangements Hybrid Job Description / Person Specification Competency Framework Number of posts 1 Interview date 07/04/2025 Closing Date 30 March 2025 23:55 The Independent Chair Service (ICS) provides independent reviewing and co-ordination of the care plans of looked after children, child protection plans, Care Leavers and plans for children in need subject to supervision orders. The ICS is in the Strategic Safeguarding and Independent Review Group in Nottinghamshire County Council. The service group also includes strategic safeguarding responsibilities including the Local Authority Designated Officer function, missing children, safeguarding children in education, child criminal exploitation and child sexual exploitation. The independent Chair Service undertake reviews using a strength based approach A professional social work qualification is essential, together with a minimum of five years post-qualification experience and experience of providing social work supervision and support. You will be able to demonstrate experience of chairing complex meetings and have the confidence and ability to work constructively with senior managers. You must have a thorough understanding of the legal framework, regulations and guidance relating to looked after children/care leavers. You will monitor the performance of the Local Authority's function as a corporate parent and therefore, will need the ability to demonstrate independence and challenge. You will need to be competent in communicating with children and ensuring that the voice of the child is promoted. You will need to be able to demonstrate knowledge in relation to representation and complaints processes/procedures and be able to define high quality practice standards to improve outcomes for looked after children. The role requires the ability to problem solve and organise/manage your own time effectively under pressure. Excellent verbal and written communication skills are crucial. You will receive regular supervision and be part of a supportive team. Contact Bev Mundle (0115 8041531)/Izzy Martin (0115 8041004), Service Managers, Independent Chair Service for an informal discussion. This post is also available as a secondment opportunity to existing Nottinghamshire County Council employees. You must seek approval from your line manager before applying. Appointment to this post is subject to a Disclosure and Barring Service check. Disabled applicants who meet the essential shortlisting requirements will be guaranteed an interview. A job share scheme is available for all full-time posts: both permanent and temporary, unless otherwise stated. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and we expect all staff to share this commitment and undergo appropriate checks. Nottinghamshire County Council strives to ensure that it goes beyond the requirements of the Equalities Act and prides itself on being accredited as a Disability Confident Leader Organisation. Therefore, the County Council encourages applications from all, irrespective of gender, marital status, disability, race, religion, belief, pregnancy and maternity status, age or sexual orientation.

Independent Reviewing Officer

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Coventry service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Coventry team. We are recruiting 3 Recovery Coordinators across key areas, including Alcohol and Opiate Teams, a Women's Worker, an Outreach Worker, and a Criminal Justice Worker. These roles provide tailored support, empowering individuals on their recovery journey. We are looking for individuals who have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Full Time Hours: 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata for part time hours) Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave (plus bank holidays), increasing annually for first five years.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Ready to Begin Your Journey with Change Grow Live? Apply today! Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 30/3/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Kevin Ruddock | <a href="mailto:Kevin.Ruddock@cgl.org.uk" target="_blank">Kevin.Ruddock@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

CLC is one of the UK's leading property maintenance and refurbishment groups with a turnover of c.£250m, around 1,000 employees and a national presence serving sectors such as social housing, defence, hotel and leisure, healthcare, education, and more. CLC has grown significantly over the last few years and has ambitious growth plans to double in size in the next 4 years. To support our continued growth we are looking for a Resident Liaison Officer to join our team at Shepshed near Loughborough. Job Title: Resident Liaison Officer Location: East Midlands Region based at Shepshed Office Hours of Work: 40 hours per week Position Reports To: Operations Manager / Contract Manager / Site Manager What we can offer: <ul> <li>Salary 25k to 30k per annum</li> <li>Monthly staff position</li> <li>25 days annual leave plus Bank Holidays</li> <li>Company Sick Pay</li> <li>Car Allowance</li> <li>Life Insurance</li> <li>Pension</li> <li>Guaranteed Income Protection</li> <li>Bonus scheme (eligible after 1 years' service)</li></ul>Key Roles and Responsibilities As the Resident Liaison Officer, your responsibilities will include but will not be limited to : <ul> <li>Being the first point of contact for the residents either face to face or over the telephone</li> <li>Liaising with the residents on a daily basis to ensure they are happy with works being carried out /completed</li> <li>Travelling between multiple sites</li> <li>Organising and carrying out surveys, including liaising with kitchen suppliers/designers</li> <li>Progress reporting and management of KPI's</li> <li>General administration duties as the projects require.(eg manage client portals, progress reports, asbestos management, all appointments etc)</li> <li>Answering the telephone</li> <li>Diary management</li> <li>Office filing</li> <li>Working closely with Contract and Site Management</li></ul>Person Specification: To excel in this role, you should possess the following qualifications, experience, and attributes: <ul> <li>Previous experience in a similar role</li> <li>Great attention to detail</li> <li>Proficient in IT and Microsoft Office</li> <li>Excellent communication skills</li> <li>Ability to prioritise workloads and communicate well to keep all stakeholders updated</li> <li>Organised</li> <li>Reliable</li> <li>Work well as part of a team</li></ul>An Enhanced Disclosure and Barring Services check will be carried out. We are an equal opportunities employer and welcome applications from all sectors of the community.

Resident Liaison Officer

Salary: £26,392 - £30,000 Location: Coventry Working hours: Full Time, 40 hours per week on a rota of 12 hour shifts which include days and nights. Contract type: Permanent On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users. You will be based at our site in Coventry ensuring the location is safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. All Housing Officers are on a rota basis covering 12 hour shifts inc day's and night's there will be an average of 15 shifts to cover each month. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You must be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Respond to customer complaints</li> <li>Ensure delivery of all core Service User support services as prescribed under the contract</li> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Responsible for ensuring safety of Service Users in accordance with Safeguarding policies and procedures, including: welfare checks, dealing with urgent medical needs, managing anti-social behaviour etc.</li> <li>Provide accurate and timely reporting on visits, inspections, repairs, incidents etc. to support the adherence to contractual requirements and agreed timescales.</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs. You will have strong communication skills and be confident managing conflict. Why Serco A place you can make an impact - The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives. A place you can count on - Our diverse UK-wide operations offer unrivalled opportunities to learn and develop. You'll be able to broaden your experience and apply your skills in new ways. A place for you - We are a motivated team who will encourage you and help you to succeed within a supportive and safe culture. What we offer <ul> <li>Pension upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

We are looking for an enthusiastic, proactive candidate with a commitment to providing a safe and supportive environment for our learners staying at The Gables. This is an exciting opportunity for you to join the accommodation team that is dedicated to delivering a high-quality service to all of our 181 residents aged 16-18 years of age The student comes first attitude is essential and you will have experience of working with young people, ideally in an accommodation setting. Your presence will contribute significantly to ensuring that our students feel safe, comfortable, and part of The Gables accommodation community at Loughborough College. The job role will include: <ul><li>Assisting in the development, management, co-ordination and organisation of all aspects of the accommodation service.</li><li>Helping ensure welfare needs of students are met.</li><li>Ensuring full compliance with health and safety housing and accommodation legislation and college accommodation regulations.</li><li>Organise and implement events and social activities for all residents.</li><li>To be flexible with working hours as we operate 24-hours a day, 7 days a week, to participate in the call-out rota for the Accommodation Emergency Support and to provide out of hours cover for sickness, holidays and staff shortfalls when required.</li></ul>The hours of work will be: Monday: 10:00 - 18:30 Tuesday: 10:00 - 18:30O Wednesday: 10:00 - 18:30 Thursday: 12:30 - 21:00 Friday: 10:30 - 18:00 We are committed to ensuring a safe and supportive environment for all students. Our safeguarding policy specifically recognises the increased level of vulnerability that arises when students are far from home, away from their normal support network and in an unfamiliar environment. You will play a critical role in our duty of care and support for students both under and over the age of 18. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. We are committed to promoting a diverse and inclusive community with the belief that diversity plays an important role in the success of our business. We are proud to have achieved the Investor in Diversity award. We actively encourage applications who are current under-represented and where we are using positive action under the Equality Act. We welcome everyone to consider becoming a part of our journey. The College is striving to attract, develop and retain the very best people by offering a motivating and inclusive workplace in which talent is truly recognised. Alongside our commitment to your professional and personal development, we also offer a generous benefits package including: <ul><li>A competitive pension scheme</li><li>On-site parking</li><li>One campus facility</li><li>Subsidised nursery fees</li><li>Up to 25 days annual leave per year</li><li>Additional annual leave available</li><li>Fantastic CPD and inclusive resources for development</li><li>Well-being hours </li><li>Opportunities of volunteering within local community and charities </li></ul>We offer a range of family friendly, inclusive employment policies, flexible working arrangements and agile working where the business allows. We provide staff forums, staff working groups for sustainability, staff steering groups for Investors in Diversity and support services to support with mental health and wellbeing for staff from different backgrounds. We are and have consistently invested in providing our learners and employees with an outstanding and unrivalled range of modern facilities and resources. The successful candidate will be employed by The Leicestershire College a subsidiary company of Loughborough College. The terms and conditions of employment offered by the Leicestershire College are different to those of Loughborough College. Please note that employees of the Leicestershire College are based at Loughborough College. Kindly be advised that we are unable to provide skilled worker sponsorship for this position. Applicants must have the right to work in the country without the need for sponsorship. If you require any support to apply for this job, please email <a href="mailto:recruitment@loucoll.ac.uk" target="_blank">recruitment@loucoll.ac.uk</a>

Accommodation Officer

Company Description United Living Group is comprised of four complementary pillars, all dedicated to realising our vision of creating a connected, sustainable future: <ol><li>United Living Property Services</li><li>United Living Infrastructure Services</li><li>United Living New Homes</li><li>United Living Connected</li></ol> This vacancy is within our United Living Property Services pillar where we revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

12 Jobs in Leicester, UK