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£38,800 pa + benefits&nbsp;Houghton Regis&nbsp;LU5 5UZDo you have experience of managing caseloads of medium and high risk anti-social behaviour cases? Have you developed and maintained expert knowledge of ASB prevention and collaborated with key external partners through creating effective relationships, (including Police and Local Authorities) to resolve local community safety issues?If so, you could be the next Community Safety Specialist here at Peabody. You’ll manage a full range of community safety casework, ensuring Peabody’s Community Safety Service is delivered within agreed timeframes, collaborating with internal and external partners to ensure compliance with all necessary protocols, keeping accurate records and maintaining risk assessments. You’ll engage with Peabody’s internal and external legal teams on complex cases, preparing documentation and where needed representing Peabody at Court and external meetings.You’ll provide our Neighbourhood Managers with advice, support and all necessary tools and tactics to remedy cases with a key focus on prevention, intervention, and enforcement when necessary. To be successful in this role, you’ll work in the office one per week, and the rest of the week is spent between working from home and visiting estates/areas you work in. You will cover a patch spanning Luton and Central Bedfordshire.&nbsp;You’ll collaborate with colleagues in our Customer Services and Communities team to identify support needs, accessing relevant agencies for both victims and perpetrators of anti-social behaviour, completing referrals to mediation and other support services as appropriate.*This job is being advertised as Anti-Social Behaviour Officer but on appointment your job title will be Community Safety Specialist.Could it be you?To be a success in this role, you’re:<ul><li>experienced in working in community safety or ASB teams.</li><li>Experienced in working with survivors of domestic abuse. </li><li>knowledgeable of key issues and able to provide effective solutions.</li><li>knowledgeable of relevant ASB legislation and community safety solutions.</li><li>a strong communicator with excellent interpersonal skills</li><li>confident in your ability to influence and negotiate, and have a track record of building effective partnerships with external agencies</li><li>experienced in a proactive, innovative, and solutions-focused approach to resolving community safety issues, showcasing problem-solving skills and efficient customer and neighbourhood support</li></ul>​This role will require a basic&nbsp;DBS check, a full UK driver’s licence and access to a vehicle.At Peabody, we’re all about making a difference to our community and helping people flourish.Here’s what you’ll get when you join us:<ul><li>Flexible and hybrid working</li><li>30 days' annual leave, plus bank holidays</li><li>Up to 10% pension contribution, matched 1:1</li><li>Two additional paid volunteering days each year</li><li>Flexible benefits scheme, including options for healthcare, dental care, and more</li></ul>Ready to apply?We encourage early applications as we may close the advert before the stated deadline.As an employer, Peabody does not provide sponsorship as a licenced UK employer.Closing date: 25th March 2025.&nbsp;

Anti Social Behaviour Officer

Greenacre are pleased to be supporting a social housing organisation, based in North Hertfordshire, with their recruitment of a Development Administrator, to support the Development Team in the delivery of development projects and the development programme.What will you do in the role?&nbsp;<ul><li>Arrange training and regular team meetings and steering groups and minute these sessions before distributing documentation</li><li>Be responsible for the timely processing and recording of all invoices requiring payment, ensuring internal processes are followed</li><li>Assist in the completion of satisfaction surveys on newly built properties as and when required</li><li>Take responsibility for administrative support including archiving of old schemes, audit filing and scanning of incoming mail</li><li>Assist the After Care Manager in co-ordinating repairs during the Defects stage of a newly built scheme</li></ul>&nbsp;Who would excel in this role?&nbsp;<ul><li>Computer literacy – proficient in the use of Microsoft packages – Word, Excel</li><li>Experience of processing invoices and raising purchase orders</li></ul>&nbsp;To discuss this role in more depth, please phone Emma Carroll on 07736 161979.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Greenacre Recruitment Ltd

Development Administrator

Homeless Hostel Coordinator (Specialist Project Worker) Maple Court, Waddelow Road, Waterbeach, Cambridge, CB25 9GF £13.95 per hour - Pay rate effective 1st April 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Specialist Project Worker at our Homelessness Service at Maple Court, Cambridge. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support youin reaching your aspirations and career goals, through comprehensive training and benefits. The role of Specialist Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Ensuring the smooth running of the service, promoting the service effectively to others</li> <li>Working closely with staff and customers to deliver a high quality, intensive support service</li> <li>Managing a team of Project Workers</li> <li>Recruiting, developing, and training staff within appropriate legislative or NVQ frameworks and devising effective and well-run staff rotas</li> <li>Overseeing and monitoring the quality of risk tools, assessments, and personalised support plans</li> <li>Liaising with staff to ensure positive outcomes, with a focus on maintaining tenancies and move on objectives</li> <li>Promoting safe working practices by undertaking risk assessments to support, reduce or eliminate risks</li> <li>Completing and monitoring health and safety checks within the service</li></ul>Skills and experiences: <ul> <li>NVQ3 in Health &amp; Social Care, or willing to work towards</li> <li>Proven experience of working with a similar customer group is essential</li> <li>Previous housing related support is desirable Sound knowledge of housing management including rents, tenancies and health and safety</li> <li>Good understanding of occupancy agreements</li> <li>The ability to work on your own initiative and to react effectively under pressure</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contribution </li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 223929 #SancSLiving We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Homeless Hostel Coordinator

The vacancy Permanent Full time (37 hours week) We are looking for an experienced, self-motivated individual, preferably with Housing Management experience, to provide an excellent level of tenancy and neighbourhood management services to our local neighbourhoods, ensuring a strong customer focus at all times. This is a home-based role, visiting customers as required, with the occasional need to attend Head Office based in Bedford Heights to meet with colleagues and for team meetings. What you will be doing: <ul> <li>Maximising rent and void loss and ensuring tenancy sustainment</li></ul><ul> <li>Managing lower level ASB cases to a high standard and be safeguarding aware</li></ul><ul> <li>Working alongside the Complex Case team Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do.</li></ul><ul> <li>Undertake regular estate inspections, monitoring estate services and completing fire safety inspections.</li></ul><ul> <li>Working closely with internal and external partners to ensure a seamless and wholistic offering to customers.</li></ul><ul> <li>Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary.</li></ul>We'd love to meet someone with: <ul> <li>Excellent customer service skills putting the customer at the heart of what we do</li></ul><ul> <li>Good problem-solving, negotiation and influencing skills</li></ul><ul> <li>Strong communication skills, both written and verbal</li></ul><ul> <li>Excellent time management and organisational skills</li></ul><ul> <li>Experience of working in partnership with internal teams and external organisations to achieve shared goals</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary of £33,500 per annum including car allowance</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note the successful candidate will need to complete a Basic DBS application. Closing date: 2nd April 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

Job Introduction We're offering an interesting and rewarding role for a Resident Engagement Officer in our Neighbourhoods Team. You'll be responsible for working with our tenants, empowering them to have a voice in how we develop and manage our housing service and properties. We want to exceed people's expectations about what it means to engage with us as their landlord. You'll communicate with tenants, set up new tenant groups, and develop and implement new initiatives to engage local people. You'll provide advice and guidance to Resident Associations and support the development of new associations across the city. Some of this work will be done in the evening or at weekends, as we like to hold events for tenants at times that suit them best. Ideally, you'll have some experience working with residents or similar groups and you'll understand the requirements and challenges of the Government's Social Housing White Paper. In return, you'll join a supportive and professional team, as well as an employer with excellent training and personal development opportunities and a range of other benefits including an enhanced pension. A DBS check is required for this role. This is a site-based role. Interviews will be held on 31 March. Main Responsibility <ul><li>Empower and encourage tenants so that they have the information and skills to actively participate, including the delivery and/or sourcing of training and other capacity building initiatives.</li><li>Able to use resources efficiently and effectively in line with Council guidelines, whilst monitoring and measuring the success of involvement activities. The role will ensure MKCC meets the required consumer standards and future consumer measurables of our performance across all aspects of work.</li><li>Working collaboratively across teams to support the development and implementation of surveys and consultations, encouraging tenant participation.</li><li>Identify, develop and implement new and innovative approaches to resident involvement to encourage the involvement of residents from diverse and wide-ranging backgrounds particularly those who are harder to reach.</li><li>Support residents' associations across Milton Keynes, offering advice and guidance, including attendance at their meetings.</li><li>Processing Health checks and funding, maintaining clear and comprehensive records.</li><li>Have a genuine commitment to customer care, be self-motivated and well organised, able to work on your own initiative and as part of a team, with the ability to work flexibly and outside of normal office hours as required.</li></ul>The Ideal Candidate <ul><li>A working and practised knowledge of the Tenant Involvement and Empowerment standard, a good understanding of the Government's Social Housing White Paper, and the consumer standards. </li><li>A CiH level 3 qualification or equivalent or be willing to work towards one.</li><li>Demonstrable experience of working in a tenant focused or community development role either within a Local Authority, Registered Provider of Social Housing (Housing Association) or another tenant focused environment.</li><li>Demonstrating an empathic and considered approach regarding resident involvement from a wide spectrum of people, with ability to adapt communication style to suit different situations. </li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, using this knowledge to interact with residents and communities and ultimately drive-up Resident Involvement. </li><li>The role requires extensive travel around the area of Milton Keynes and own means of transports is essential. A full UK driving licence, evidence of the driving licence and vehicle insurance with business insurance will be required from the candidate should they be offered this position. Without this documentation the candidate will not be appointable.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

Resident Engagement Officer

Housing Partner (Housing Officer) A place to create moments that matter Salary: £36,702 per annum (including car allowance) Patch: South Cambridgeshire (from Ely to Duxford, hybrid, with at least 1 day in the Peterborough office every other week) Permanent, 35 hours per week, Monday - Friday 9am-5pm Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. To view/download the full job description please click here. Salary The spot salary for this post is £35,452 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus an essential user car allowance of £1,250 per annum. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. Interviews First stage interviews will take place via Teams on Tuesday 25th March. Successful candidates will be invited to complete a customer service questionnaire and attend second stage interview which will take place in person at our Peterborough office on Monday 31st March. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent does not currently hold a sponsorship licence. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Housing Partner (Housing Officer)

Housing Partner (Housing Officer) A place to create moments that matter Salary: £36,702 per annum (including car allowance) Location: Huntingdon (hybrid, with at least 1 day a week in the Peterborough office) Permanent, 35 hours per week, Monday - Friday 9am-5pm Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. It's this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to achieve brilliant standards of service, our Housing Partners (Housing Officers) are the first point of contact for our customers. You'll be a visible presence in your patch, ensuring the effective management and maintenance of tenancies. Moving into a new home is an exciting life experience and your role will have a positive influence on our customer journey from the moment we onboard new tenants. Sometimes things don't always go to plan, so you'll also support customers to manage their rent accounts (including taking cases to court as a last resort), manage anti-social behaviour utilising a multi-agency approach as required, resolve customer complaints effectively and use appropriate legal remedies to ensure tenancies are ended efficiently and in line with legal and regulatory requirements when necessary. You'll develop strong relationships with internal stakeholders and external partners and build strong community bonds to make moments that matter every day. To view/download the full job description please click here. Salary The spot salary for this post is £35,452 per annum for applicants who fully meet the requirements of the post. Applicants, who do not meet all the requirements of the post, will start 5% or 10% below the spot salary. Plus an essential user car allowance of £1,250 per annum. About you You'll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or you'd be willing to work towards it. You'll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As you'll be travelling across our Accent sites and estates, you'll need a full UK driving license and access to a vehicle. The successful candidate will undergo a DBS check as part of the pre-employment checks. Interviews First stage interviews will take place via Teams on Tuesday 25th March. Successful candidates will be invited to complete a customer service questionnaire and attend second stage interview which will take place in person at our Peterborough office on Monday 31st March. A place to build a future We have big ambitions. That means we need people who are driven to succeed and eager to grow. Here, you'll have the opportunity to learn new skills, thrive in our collaborative environment and take your career in different directions. We also support your health and wellbeing with 28 days of holiday - plus the opportunity to purchase more - access to an online GP, gym discounts and a day to spend volunteering for a cause that matters to you. If you require reasonable adjustments to any part of our recruitment process, please let us know we will ensure requirements are met. Please don't delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. If you have any queries about the role, please email: "<a href="mailto:PeopleServices@accentgroup.org" target="_blank">PeopleServices@accentgroup.org</a>". Please note candidates must have current eligibility to live and work in the UK, Accent does not currently hold a sponsorship licence. If you're looking for a place you can make a positive difference to society, to our organisation and to your future, apply now.

Housing Officer - £39,039 pa Hybrid Working - 3 Days onsite in Hemel Hempstead An exciting opportunity has arisen within our Housing Department for an experienced Housing Officer to join our dynamic team. The role involves managing a geographical patch of properties and duties will include: <ul><li>Carrying out tenancy reviews and tenancy audits with residents in their homes</li><li>Housing management casework including Anti-Social behaviour, domestic abuse, abandonment and hoarding</li><li>Taking appropriate action regarding breaches of tenancies</li><li>Working collaboratively with the other teams and services to ensure appropriate action is taken to deal with breaches of tenancies</li></ul><ul><li>Assisting with Court processes and representing Hightown in court where necessary.</li><li>Resident involvement throughout the week travelling across your geographical patch</li></ul>Each Housing Officer in the team has a lead role, enabling staff to specialise in an area of Housing Management (we're flexible if you have an interest in a specific lead). This may include: <ul><li>Anti-Social Behaviour</li><li>Domestic Abuse</li><li>Tenancy Fraud</li></ul>As part of your lead role, you will be expected to keep up to date with legislation, regulatory requirements and best practice in your key area as well as providing guidance to other team members when needed. Due to the nature of the role, you must have a driving licence and access to a vehicle for work purposes. About Us Hightown is a charitable housing association operating principally in Hertfordshire, Bedfordshire, Buckinghamshire and Berkshire. We believe everyone should have a home and the support they need, so our aim is to build new homes and to provide excellent housingandsupport. We currently manage over 9,000 homes and employ over 1100 Permanent and Bank staff in our Care and Supported Housing Schemes and from our head office in Hemel Hempstead. We have an annual turnover of £121 million and a development programme that will deliver over 350 new affordable homes each year . The Benefits We offer a range of benefits which include: <ul><li>33 days of annual leave including Bank Holidays, rising to 35 days with service</li><li>£39,039 pa for 35 hours a week contract</li><li>Monthly attendance bonus</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Access to favourable discounts and savings at high street retailers, gyms, restaurants, and cinemas</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Employee support and health &amp; wellbeing services</li><li>Well-equipped on-site gym</li></ul>If you are interested in joining our friendly team, please apply below. Interview Date: Monday 31st March 2025 Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered. We are an Equal Opportunities &amp; Disability Confident Employer.

Support Worker - Homelessness Services 1 Year Fixed Term Contract This role is 8am - 4pm Monday to Friday Hightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions. About the role As a Support Worker, you will be working independently and as part of a team to provide support to people in 3 homelessness schemes in Hemel Hempstead. <ul><li> Queensway is a 5-bedroom house of multiple occupancy. All rooms have an ensuite and there are shared facilities including lounge and kitchen. </li><li> The Mews is made up of 4 self-contained bungalows. </li><li> Alexandra Road is made up of 9 x self-contained flats and a staff office which is where the successful applicant will be based. </li></ul>We are looking for someone who: <ul><li>Has experience of providing support to vulnerable people</li><li>Has experience of providing advice, guidance and support to homeless individuals</li><li>Positively engages with and sustains appropriate relationships with individuals who are often unwilling to engage with services</li><li>Can deliver practical housing related support through structured link work</li><li>Can work on own initiative and as a part of a team</li><li>Can act calmly and respond professionally in stressful and difficult situations</li></ul>We welcome applications from people who have experienced homelessness. The Benefits In return for your hard work and commitment, we offer a considerable benefits package which includes: <ul><li>Generous annual leave allowance of 33 days per year, including statutory bank holidays, rising to 35 days with service</li><li>£25,350 pa for a 37.5 hour a week contract</li><li>Annual bonus based on satisfactory performance</li><li>Monthly attendance bonus on top of your basic salary</li><li>Commitment to health and wellbeing with the Five Ways to Wellbeing</li><li>Ongoing professional development and support to deliver outstanding support</li><li>Workplace pension scheme and life assurance of three times your annual salary</li><li>Refer-a-friend scheme: Earn a £130 bonus for each friend you refer to work for us</li><li>Employee assistance helpline</li></ul>Interview Date: 4th April 2025 We are an Equal Opportunities &amp; Disability Confident Employer. Please note that we will be shortlisting and interviewing candidates on an ongoing basis and therefore we may close the vacancy early. Interested applicants are therefore encouraged to apply as soon as possible to ensure they are considered.

Support Worker - Homelessness Services

Job Introduction We're the largest social housing landlord in Milton Keynes with more than 12,000 properties. We have a wide range of different types of homes, neighbourhoods and estates ranging from the brutalist architecture of the 1960s through to terraces built in the age of the Victorians. Our tenants are as diverse as our property portfolio, coming from all walks of life with different needs, opinions and requirements that we take care to listen to and respect. We're seeking a positive and enthusiastic person to join the Neighbourhood Team as a Housing Officer. You'll deliver targeted tenancy management support which will be achieved through building trust with your residents, enabling engagement across a range of complex social dynamics to support residents to meet their needs, helping them manage their home and tenancy effectively and enforcing tenancy breaches. This is a site-based role Interview for this role will be held on 4 and 7 April. Main Responsibility <ul><li>To be the dedicated Housing Officer for a housing patch, responsible for a range of tenancy and estate management functions.</li><li>Responsible for a range of tenancy management functions including, but not limited to, estate/site inspections, tenancy audits, introductory tenancy visits and sign-ups of new tenants. </li><li>Engage with residents to identify issues and working to address these with residents, colleagues, and partner agencies to reduce the risk of tenancy failure and prevent evictions. This will include understanding and working empathically with people through difficult and complex situations. </li><li>Effectively manage incidents of nuisance and anti-social behaviour, working together with anti-social behaviour colleagues where necessary.</li><li>Actively assessing risk and working with colleagues within adult services and safeguarding, using a multi-agency approach, to develop action plans to manage any identified risks.</li><li>Proactively manage a varied workload, including addressing complex and difficult tenancy and social issues with residents, signposting and making referrals as appropriate.</li></ul>The Ideal Candidate <ul><li>Chartered Institute of Housing Professional Qualification Level 3 or equivalent demonstrable experience of complex and challenging tenancy/resident management. </li><li>Demonstrating an empathic and robust approach to managing residents demands from a wide spectrum of people, with ability to adapt communication style to suit different situations.</li><li>Able to demonstrate sound knowledge of secure tenancy management relating to Housing Act of 1985 and relevant knowledge of the Housing Act 1988, Housing Act 1996 and the Localism Act of 2011. </li><li>Demonstrable experience of evaluating and managing risks as they develop in real time, employing professional curiosity and making complex decisions while working independently.</li><li>Able to understand the political, social, and economic drivers and their impact on residents' lives, demonstrating the use of this knowledge to mentor residents and communities in positive behaviours. </li><li>For this role you are required to have a full UK driving licence and provide evidence of your vehicle insurance with business cover and use of a vehicle. If you are successful, you will be required to supply evidence of your licence prior to starting the role.</li></ul>Package Description In addition to your salary, we offer a range of benefits including: <ul><li>Great holiday benefits - most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years. In addition, there is a holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.</li><li>Excellent pension - everyone who works for us can join the national Local Government Pension Scheme, widely regarded as one of the best available.</li><li>A full range of family friendly policies including enhanced maternity, adoption and paternity support and a childcare subsidy.</li><li>Access to an award-winning employee benefits programme that includes a health cash plan, a low-cost bike purchase scheme as well as high street discounts and money off entertainment and travel.</li><li>Salary sacrifice car scheme - low-cost leasing of electric and low emission vehicles.</li><li>Blue Light Card - employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.</li></ul>Why join us? Along with more on our Benefits, discover why Working at the City Council could be the right move for you here Working at the Council | Milton Keynes Our roles are either designated 'site based' or 'home based'. 'Site based' roles can include up to two days a week working from home whilst 'home based' roles are based at home four days a week. Of course, managers designate which category roles are in based on the needs of the service and the circumstances. About The Organisation Milton Keynes City Council is a large, modern and financially stable employer with around 2,500 people working across our eight areas. Together we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live. We work hard because of the demands placed on us, like protecting children from harm or preventing homelessness. However, working for the city is always rewarding and everyone has the opportunity to make a real difference. We're very proud of our diversity and are committed to having a workforce that reflects the community we serve. Whatever your background, you will be welcome here if you share our values of being dedicated, respectful and collaborative. We offer great training and support and because of the size and scale of the organisation there are always new opportunities to explore when it's time for a new role. If you'd like to know more about how we do things and what matters to us, take a look at our short booklet What makes us Milton Keynes City Council.

The vacancy 12 Month FTC Full time (37 hours per week) We are currently seeking for a Homeownership Coordinator to be responsible for the day-to-day processing of all homeownership transactions. Such as, shared ownership sales, staircasing, lease extensions, remortgages, equity loan redemptions and Right to Buy / Right to Acquire. This role is a hybrid working role, you will be required to work two days at our head office in Bedford and the rest of the week working from home. You may also be required to work additional days in the office as and when your role and the business requires you to do so, living at a commutable distance to the office is essential. You will have a development plan along with training and coaching. What you will be doing: <ul> <li>You will be responsible for coordinating shared ownership sales from marketing through to completion, ensuring buyers are eligible for shared ownership and supporting with legal enquiries.</li></ul><ul> <li>Assessing applications from shared owners to buy additional shares (known as staircasing) and proactively progressing staircasing transactions through to completion.</li></ul><ul> <li>Managing lease extension requested end to end.</li></ul><ul> <li>Dealing with Right to Buy (RTB) / Right to Acquire (RTA) applications whilst complying with relevant legislation.</li></ul><ul> <li>Additional responsibilities include processing of leasehold and freehold sales, remortgages, transfer of equity, equity loan redemptions and deeds of variations.</li></ul><ul> <li>Adhering to set key performance indicators (KPIs). Progressing transactions proactively and efficiently, generating and maximising income.</li></ul><ul> <li>Maintaining a high customer satisfaction rate. Delivering a timely and exceptional customer experience for purchase, vendors and current homeowners.</li></ul><ul> <li>Building strong relationships with purchasers, homeowners, surveyors, solicitors, financial organisations, stakeholders and colleagues.</li></ul><ul> <li>Ensuring compliance with relevant legislation and the Capital Funding Guide.</li></ul>We'd love to meet someone with: <ul> <li>High degree of IT literacy in Microsoft Excel, Word, Power Point and Outlook.</li></ul><ul> <li>Strong and accurate written skills.</li></ul><ul> <li>The ability to manage a high and varied workload working on various sales transactions at any one time.</li></ul><ul> <li>The ability to work co-operatively and collaboratively with colleagues and present in a professional manner always.</li></ul><ul> <li>Demonstrable 'can-do' attitude and is committed to producing quality work.</li></ul><ul> <li>The ability to work in a busy, fast-moving sales environment with the ability to prioritise work at busy times.</li></ul><ul> <li>Knowledge and understanding or experience of residential sales would be beneficial.</li></ul><ul> <li>Proven knowledge and understanding of Shared Ownership and/or low-cost homeownership is desirable.</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note the successful candidate will need to complete a basic DBS application. Closing date: 26th March 2025 Interview date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

11 Jobs in Letchworth Garden City, UK