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We are Places Management; we help to maintain over 80,000 properties across the UK, so our customers are proud to call them home. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with get things done people, can do people and inspiring people. Our people live and breathe our SPIRIT values; we are the place for spirited people. More about your role This role is based in Huntingdon allowing you to collaborate with the Housing team. You will primarily support the Tenancy Enforcement and Communities Teams but may be asked to support other teams across the business. In this role you will provide a comprehensive administrative service for the Housing Management and Tenancy Enforcement Team. You will give advice and information to internal and external customer via the phone and email, delivering a high quality of customer service throughout. Your role will cover several administrative duties from updating and managing IT systems and tenancy records to logging and investigating complaints from customers. You will have contact with customers and within internal departments enabling us to provide high-quality customer service and administrative support For a full list of duties please download the attached Job Description. More about you To be successful in this role you will have a good administration background and possess excellent customer service skills. With a 'Can do' approach to tasks you will have the ability to work under pressure and unsupervised as well as being able to contribute to a good team working environment You will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a enhanced DBS check is mandatory for this position. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Housing and Wellbeing Coordinator

Company Description Godolphin is the world's largest thoroughbred operation, comprising breeding and racing interests spanning seven countries, across four different continents. Founded in Dubai in 1992, the operation has been built on a foundation of innovation and uninhibited achievement that has led to a legacy of success for horses in Godolphin's famous blue silks. Its global headquarters is in Newmarket, which is the epicentre of the UK's thoroughbred industry. Job Description Godolphin are seeking to recruit an experienced Accommodation Manager to take responsibility for a small team providing excellent and efficient property management services across Godolphin's Accommodation portfolio of around 350 residential properties and 14 licenced HMOs. This is a challenging role, in a unique and fast paced working environment, supporting our people and the success of our horses on racetracks and studs. Key tasks to be undertaken by this role are: <ul><li>Managing recruitment, performance, and development of a small team of employees</li><li>Working closely with the wider Property Department team to ensure necessary works in properties are carried out efficiently, and in line with scheduled programme of work</li><li>Point of contact for Godolphin directors and senior stakeholders in relation to housing requirements across the organisation, providing allocation advice and guidance</li><li>Primary point of contact for any housing issues experienced by these senior stakeholders living in company housing</li><li>Oversee the void property process with members of the wider property team, procuring accommodation led works as required</li><li>Guaranteeing all seasonal properties are ready for the respective transient occupants at various times of the year</li><li>Facilitate the set-up of accommodation with furniture, household goods, linens and, where applicable, cleaning provision ahead of employees moving in</li><li>Ensure all vacant properties, including guest houses, are checked weekly during periods of non-occupation</li><li>Oversight of, and liaising with new tenants/occupants for viewings, inductions, and stock condition surveys, ensuring necessary housing paperwork such as license agreements and ASTs are correctly completed and filed</li><li>Ensuring all properties within the managed portfolio are visited on an annual basis with any actions reported to the relevant department(s)</li><li>Taking any necessary legal action regarding breaches of conditions/tenancy and serving notices where necessary; working closely with legal partners where required</li><li>Working with local authority partners to ensure that HMOs are licensed and maintained to the required standard. Carry out routine hostel inspections, identifying and instigating any required repairs</li><li>Monitoring and management of Accommodation-based service contracts, such as gardening, cleaning, housekeeping, and removals. Support any tender process to meet the needs of the portfolio</li><li>Manage, build, and execute an annual planned works programme. Also prepare future budget years programs. Manage day-to-day repairs and requests for the accommodation team and monitor</li><li>Being available, and responding to out-of-hours issues, on a rotational basis; working in conjunction with the security team to authorise, instruct and engage with contractors to provide urgent and emergency resolution</li><li>Effective management of, and resolution of, any complaints received</li></ul>Qualifications Skills and experience <ul><li>Minimum of three years' experience working within a similar residential property environment for either a landlord, housing association or managing/letting agent</li><li>Formal housing or lettings qualification (CIH or MARLA) would be desirable, but not essential</li><li>Knowledge and experience of property maintenance and legal compliance</li><li>Strong leadership skills and previous experience of managing a team</li><li>Strong time management, organisational and communication skills</li><li>Ability to recognise problems, identify route causes and take appropriate steps to resolve quickly and efficiently</li><li>Experience of working, and managing, in a fast-paced busy working environment</li><li>Self-motivated with the ability to work on multiple tasks concurrently</li><li>Full UK driving license</li></ul>Additional Information This is a great opportunity to join our world leading organisation, working in and around excellent facilities day to day. We offer an impressive benefits package including private healthcare and a company car allowance, and salary between £38 - £45k dependant on experience. Full job description is available upon request. To apply, please click 'I'm Interested' or send your CV and a covering letter to: <a href="mailto:uk-recruitment@godolphin.com" target="_blank">uk-recruitment@godolphin.com</a> Closing date for applications: 29th November 2024, however candidates will be screened whilst the role is open, and we reserve the right to close the vacancy ahead of the above-mentioned date should we receive a high volume of suitable applications. Godolphin aims to create a diverse and inclusive working environment in which everyone feels valued, that their contribution matters and they are able to perform to their full potential. We therefore encourage applications from candidates of all backgrounds and circumstances, and we will be happy to discuss any adjustments you may require to make our workplace one you can thrive in.

2 Jobs in Newmarket CB8, UK