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Are you ready to make a real difference in the lives of vulnerable young people? Join us as a Housing Support Worker, where you'll support young women who are facing homelessness, helping them overcome challenges and build independent, fulfilling futures. What You'll Be Doing In our supported housing scheme in Newington Green, North London, you'll work closely with young people, offering guidance, encouragement, and practical support tailored to their needs. Your role will include: <ul> <li>Building trusting relationships with young people experiencing challenges like mental health issues, family breakdowns, or gang involvement.</li> <li>Supporting each individual through weekly progress meetings, helping them set and achieve their personal goals whilst working with their Social Worker attached to Independent Futures.</li> <li> Working hours are 16 per week, based on a fixed rota. You must be available to work any two days between Monday and Sunday each week. </li></ul>What You'll Bring <ul> <li>Literacy Skills: Confident in reading and writing for accurate record-keeping and communication.</li> <li>IT Proficiency: Skilled in using Microsoft Office applications such as Word, Excel, and Outlook.</li> <li>Understanding of Support Needs: Knowledge of housing support requirements for individuals with mental health issues, delivered through a flexible, outcome-focused, and person-centred approach.</li> <li>Thorough Welfare Benefits Knowledge: Up-to-date expertise on welfare benefits to effectively support young people.</li> <li>Exceptional Communication Skills: Capable of communicating clearly and compassionately at all levels, always mindful of the situation.</li> <li>Values That Shine Through: Kindness, empathy, positivity, energy, and enthusiasm.</li> <li>Calm and Assertive: Able to remain composed in challenging situations and handle conflicts with diplomacy and care.</li></ul>Why Join Us? We understand the challenges of this role, but seeing young people thrive and move toward independence is incredibly rewarding. You'll be part of a passionate, supportive team that shares your commitment to making a difference. An Enhanced DBS check is required for this role. Here just a few of the benefits for working at Peabody: <ul> <li>25 days' annual holiday, plus bank holidays</li> <li>two additional paid volunteering days each year </li> <li>flexible benefits scheme, including family friendly benefits and access to a discount portal </li> <li>4 x salary life assurance</li> <li>up to 10% pension contribution</li> <li>the opportunity to broaden your skills and enhance your professional development by undertaking an accredited qualification, supported by us.</li></ul>Ready to take the first step in changing young lives? Click 'Apply Now' to submit your CV along with a brief statement about why you're the perfect fit for this role. Don't forget, your personal statement on the application form is your chance to stand out! Use it to showcase your skills, experience, and passion, and tell us why you're the ideal candidate for this position. If you need to ask us anything else at all, feel free to drop an email to Julie-Ann O'Malley, Talent Specialist (Julie-Ann.O'<a href="mailto:Malley@peabody.org.uk" target="_blank">Malley@peabody.org.uk</a>). Interviews are due to take place week commencing the 10 February. You must be eligible to work in the UK to apply for this vacancy. Peabody are not able to offer Visa sponsorship.

Housing Support Worker (part time)

Sanctuary Scotland manages rented and shared ownership homes across the country, including Aberdeen, Aberdeenshire, Glasgow, Cumbernauld and Dundee. Our staff help make a real difference to the quality of people's lives. Housing Manager - Part Time Cumbernauld / hybrid £24,678 - £25,977 per year 18.75 hours per week Monday - Wednesday We have an exciting opportunity for a Housing Manager to join our Scotland Housing team. Working as a Housing Manager for a busy Housing Management team responsible for key Housing management activities including lettings, income management, antisocial behaviour, estate management and tenancy management. The role of Housing Manager will include: <ul> <li>Liaising daily with Head of Housing and the team on all aspects of housing management</li> <li>Liaising with our Customer Service Centre and all other centrally based Group administration teams</li> <li>Communicating with our other housing teams across Scotland. </li> <li>Building working relationships with all local authorities where our stock is based</li> <li>Line management of the housing team. Accountable to Head of Housing</li></ul>Skills and experiences: <ul> <li>Degree, management qualification or relevant professional qualification (or knowledge and experience at an equivalent level)</li> <li>Housing Management experience including lettings, income management, antisocial behaviour, estate management, and tenancy management</li> <li>Experience of managing projects with strong management skills</li> <li>Experience of leading a team and working with internal and external stakeholders</li> <li>Excellent communication, interpersonal and customer service skills</li> <li>Comprehensive knowledge of relevant regulations and good practice</li> <li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Scotland Housing Association is one of the country's largest social landlords. We provide around 9,000 quality affordable homes for rent and sale to those least able to compete in other sectors of the housing market. We strive to ensure our investments provide sustainable benefits to the communities we serve. As a not-for-profit organisation any surpluses we achieve are reinvested in our homes and neighbourhoods. Our Investors in People accreditation shows Sanctuary Scotland's commitment to being the best employer we can. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£24,678 per annum (rising to £25,977 per annum after 12 months, subject to satisfactory performance)</li> <li>The full time equivalent salary for this role is £49,357 based on 37.5 hours per week rising to £51,955 after 12 months service and subject to satisfactory performance</li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 12 February 2025 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity. Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. Sanctuary Scotland Housing Association Limited, a charity registered in Scotland No. SC024549, is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Manager

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer West Cornwall based with a balance of remote and home working £19,345 - £20,363 per year 22.5 hours per week - Wednesday to Friday - 9:00am to 17:00pm We have an opportunity for a Housing Officer to join our Housing Operations team, based in West Cornwall where you will be a member of a smaller sub team of 8 Housing Officers who provide tenancy and estate management services to our customers. The ideal candidate will be ambitious and looking for an opportunity to learn and grow within the organisation. You will be joining an experienced team with a wealth of knowledge and willing to support progress. The role of Housing Officer will include: <ul> <li>Visiting our schemes and customer's homes to carry out face to face transactional tasks</li> <li>Effective management of Anti-Social Behaviour cases</li> <li>Collaboration with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li> <li>Managing tenant expectations about repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li> <li>Managing complaints about service delivery</li> <li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (Fire safety, water hygiene, gas safety and data protection)</li> <li>General advice on all aspects of tenancy to enable sustainability</li> <li>Working with a range of external agencies to resolve a range of issues affecting tenant welfare including Domestic Abuse, Anti-Social Behaviour and Safeguarding</li> <li>Working with administrative colleagues to complete a range of tenancy management process including tenancy conversions, permissions, mutual exchanges, successions and service charges</li> <li>Enforcement of tenancy breaches</li></ul>Skills and experiences: <ul> <li>Proven history and experience with front line customer service</li> <li>Good understanding of internal working culture and policy and procedures</li> <li>Excellent communication skills both verbal and written</li> <li>Proficient user of Microsoft packages including Word, Excel, Outlook and Teams</li> <li>Knowledge of internal systems such as SAP and React is desirable</li> <li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? Sanctuary Housing is one of the UK's leading social landlords, providing around 70,000 homes across England. We give our residents good quality, affordable homes in communities that they can be proud of. As part of a not-for-profit organisation, we reinvest any surplus we make back into the local communities we serve. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul> <li>25 days annual leave (pro rata)</li> <li>A pension scheme with employer contributions from Sanctuary</li> <li>Life Assurance</li> <li>Employee Advice Service including counselling</li> <li>Cycle to Work scheme</li> <li>Voluntary health plans </li> <li>Employee discounts </li> <li>Wellbeing support and tools</li> <li>Employee recognition scheme</li> <li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li> <li>£19,345 per annum (rising to £20,363 per annum after 12 months, subject to satisfactory performance)</li></ul>The full time equivalent salary for this role is £32,242 based on 37.5 hours per week rising to £33,939 after 12 months service and subject to satisfactory performance View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 5 February 2025 Before you apply, please ensure you have an updated copy of your CV. If you're unsure about any details or have questions about the role, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. For an insight into what it's like to work for us, take a look at our company page on Linkedin Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Housing Officer

Salary: £28,163 up to £30,559 per annum pro rata Grade: G Contract : Permanent Hours : Part Time 22.5 hours per week Location : Tara Park Gypsy and Traveller Site Are you passionate about supporting vulnerable residents and promoting community wellbeing? We are looking for a dedicated and compassionate Housing Support Officer to join our team at the Tara Park Gypsy and Traveller Site. This is a fantastic opportunity to make a real difference in the lives of residents and contribute to a positive and supportive community environment. About the Role As a Housing Support Officer, you will play a key role in delivering essential services to residents at the Tara Park site. Your work will ensure that residents have access to housing-related support, as well as broader services to improve their wellbeing. You will work closely with the Housing Officer to develop tailored support plans, assist with Universal Credit and housing benefit applications, and support residents in engaging with external agencies. Key Responsibilities: <ul> <li> Provide high-quality support services to residents, ensuring access to essential services such as housing benefits, healthcare, employment, and training opportunities. </li> <li> Work with the Housing Officer to help residents understand the requirements of living on the site and support them in maintaining their pitch. </li> <li> Assist residents in applying for Universal Credit, maintaining their journals, and managing housing-related payments and arrears. </li> <li> Coordinate with external agencies (e.g., charities, health services, and social care) to support residents' needs and facilitate access to vital services. </li> <li> Promote a strong community ethos, encouraging residents to participate in community activities and engage in voluntary work. </li> <li> Recognise safeguarding concerns and ensure appropriate action is taken in line with the Council's safeguarding policy. </li> <li> Maintain accurate and confidential records and submit intelligence to relevant authorities when necessary. </li> </ul> Essential Qualifications and Experience: <ul> <li> Excellent communication skills with the ability to engage effectively with residents and external agencies. </li> <li> Ability to build and maintain relationships. </li> <li> Awareness of safeguarding responsibilities and relevant procedures. </li> <li> Experience of supporting individuals to maintain accommodation, particularly in a social housing or outreach setting. </li> <li> Basic understanding of welfare benefits, including Universal Credit and housing benefits. </li> <li> Strong organisational and time management skills, with the ability to prioritise workloads. </li> <li> Emotional resilience and the ability to handle challenging situations with professionalism. </li> </ul> Desirable Skills: <ul> <li> Knowledge of the Gypsy and Traveller community and the specific challenges faced by residents. </li> <li> Experience working with disadvantaged or vulnerable individuals. </li> <li> Knowledge of local housing systems and services in Ryedale and surrounding areas. </li> <li> Ability to work independently and manage multiple tasks without direct supervision. </li> </ul> Why Join Us Excellent Benefits Package: Our employees are our greatest asset, Enjoy 28 days of annual leave (rising to 34 days with continued service) plus public holidays, and a generous local government pension scheme. Work-Life Balance: Our regular hours mean you can enjoy your evenings and weekends! Professional Development: Gain further qualifications, training opportunities, and the support you need to grow your career. Health &amp; Wellbeing: Discounts at gyms across the county and a lifestyle savings program to help you save on everyday expenses. Ready to Make a Difference If you're enthusiastic about serving the community and want to be part of our team, we'd love to hear from you! For an informal chat about the role, feel free to reach out to Helen Burrows at <a href="mailto:helen.burrows@northyorks.gov.uk" target="_blank">helen.burrows@northyorks.gov.uk</a> . Applying is easy, simply click on apply now, register your details, remove your personal details from your CV and upload. Key Documents: Job Description Total Rewards Brochure Key Dates: Closing Date: 28th February 2025 Interview Date: Week commencing7th March 2025 Don't miss the chance to join a rewarding career that offers both personal and professional growth while making a positive impact in your community. Apply today and help us create quality homes for everyone in North Yorkshire! We look forward to hearing from you! NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies. We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment. North Yorkshire Council (NYC) advertise vacancies on behalf of schools and external organisations (third parties) in North Yorkshire. NYC are not responsible for the recruitment/employment practices of third parties and accept no liability in relation to the vacancy and any subsequent recruitment/employment processes. Enquiries regarding the vacancy or practices should be made directly with the third party. North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds. North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment. Apply now

Housing Support Officer, Tara Park Gypsy and Traveller Site

Job Title Neighbourhood Housing Lead Contract Type Permanent Hours Full time Persona Agile 1-2 days office/patch attendance required Patch Location North London - Edmonton Reporting Office West Ham Lane, Stratford, London, E15 4PH Salary £34,904 plus Essential Car User Allowance (if Criteria Met) Closing date for completed applications 6th February 2025 - 23:00 Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - Neighbourhood Housing Lead.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. <ul> <li> Strong family-friendly policies </li> <li> Committed Learning &amp; Development</li> <li>Annual leave starting from 28 days rising to 31 PLUS bank holidays</li> <li>Excellent Pension Scheme - double contribution up to 6%</li> <li>Generous non-contributory life assurance</li> <li> An Employee Assistance Programme </li> <li> Employee discount/benefits portal</li> <li>Westfield Health Cash Plan</li> <li>Great places to work certified 2023-2024</li> <li>Best Workplaces for Women</li> </ul> As the Neighbourhood Housing Lead, you'll be responsible for the following: <ul> <li> Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. </li> <li> You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in.</li> <li>You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes.</li> </ul> The successful candidate should: <ul> <li> You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. </li> <li> You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents.</li> <li>You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents.</li> <li>You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines.</li> <li>Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential.</li> <li>Have demonstrable experience in a similar role.</li> <li>Have a valid license and access to a car for work use.</li> <li>Have demonstrable experience having worked in a similar role with extensive housing experience including Antisocial Behaviour knowledge and experience. </li> </ul>Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of. #TJ

Neighbourhood Housing Lead - Edmonton - 6450

Job summary Thisrole plays an important part of the clients journey within our supportaccommodation schemes. Byworking with a cohort of clients, the role supports clients to developindependent living skills, with an emphasis on maintaining recovery andwellbeing. Theaim of the role is to help equip people to sustain tenancies in the communityand their long term recovery from substance misuse. Main duties of the job Working with a case load of clients Completing assessments Creating support plans and risk management plans Recording accurate client information via a case management system One to one and some group work with clients Signposting to community services for wellbeing, training, education, benefitsand housing Signpost to community recovery support groups Supporting clients with move on process Carrying out H&amp;S checks within our properties Supporting clients to increase independent living skills Supporting clients to understand how to maintain future tenancies Dealing with Anti-social behaviour About us This team offers a safe and welcomingenvironment for those people in need of supported housing. We deliver servicesacross Greater Manchester and Lancashire, and support people to gain the skillsto live independently and maintain their recovery. Job description Job responsibilities As a Housing Support Worker based in Stockport, you will be responsible for supporting people to improve their independence and promoting positive change in their lives by encouraging and empowering a better quality of life, health and well-being. You will provide support to people in treatment covering ten outcome areas that have been found to be essential in supporting people to maintain a life free from drugs and alcohol. This will include advice and guidance around housing, life skills, finances, physical and mental health. Job description Job responsibilities As a Housing Support Worker based in Stockport, you will be responsible for supporting people to improve their independence and promoting positive change in their lives by encouraging and empowering a better quality of life, health and well-being. You will provide support to people in treatment covering ten outcome areas that have been found to be essential in supporting people to maintain a life free from drugs and alcohol. This will include advice and guidance around housing, life skills, finances, physical and mental health. Person Specification Experience Essential <ul> <li>Experience of creating risk management plans and support plans with SMART goals </li> <li>Experience of working towards quality assessment frameworks</li> </ul> Knowledge and Skills Essential <ul> <li>Effective and Confident interpersonal and group communication skills. </li> <li>Effective Time Management Skills. Activities you will carry out this role </li> <li>Working with a case load of clients </li> <li>Completing assessments </li> <li>Creating support plans and risk management plans </li> <li>Recording accurate client information via a case management system </li> <li>One to one and some group work with clients </li> <li>Signposting to community services for wellbeing, training, education, benefits and housing </li> <li>Signpost to community recovery support groups </li> <li>Supporting clients with move on process </li> <li>Carrying out H&amp;S checks within our properties </li> <li>Supporting clients to increase independent living skills </li> <li>Supporting clients to understand how to maintain future tenancies </li> <li>Dealing with Anti-social behaviour </li> <li> Ability to work independently in a safe and professional manner.</li> </ul> Desirable <ul> <li>Passion to make a difference to peoples lives. </li> <li>Desire to learn and develop as a person and a professional. </li> <li>Non-judgemental approach to communicating with those you come into contact with. </li> <li>Resilience around dealing with change and challenging situations</li> </ul> Qualifications Essential <ul> <li>Qualifications appropriate to the role (Care certificate/H&amp;S Care NVQ level 3)</li> </ul>Person Specification Experience Essential <ul> <li>Experience of creating risk management plans and support plans with SMART goals </li> <li>Experience of working towards quality assessment frameworks</li> </ul> Knowledge and Skills Essential <ul> <li>Effective and Confident interpersonal and group communication skills. </li> <li>Effective Time Management Skills. Activities you will carry out this role </li> <li>Working with a case load of clients </li> <li>Completing assessments </li> <li>Creating support plans and risk management plans </li> <li>Recording accurate client information via a case management system </li> <li>One to one and some group work with clients </li> <li>Signposting to community services for wellbeing, training, education, benefits and housing </li> <li>Signpost to community recovery support groups </li> <li>Supporting clients with move on process </li> <li>Carrying out H&amp;S checks within our properties </li> <li>Supporting clients to increase independent living skills </li> <li>Supporting clients to understand how to maintain future tenancies </li> <li>Dealing with Anti-social behaviour </li> <li> Ability to work independently in a safe and professional manner.</li> </ul> Desirable <ul> <li>Passion to make a difference to peoples lives. </li> <li>Desire to learn and develop as a person and a professional. </li> <li>Non-judgemental approach to communicating with those you come into contact with. </li> <li>Resilience around dealing with change and challenging situations</li> </ul> Qualifications Essential <ul> <li>Qualifications appropriate to the role (Care certificate/H&amp;S Care NVQ level 3)</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name The Calico Group Address Acorn Recovery Projects 130 Mile End Lane Stockport Cheshire SK2 6BY Employer's website

Housing Support Worker

Vacancy Name Trainee Vocational Skills Coach - Social Housing Vacancy No VN4610 Location City Nationwide Contract Type Permanent Hours per week 37.50 Working Days &amp; Times Monday - Friday. You will be contracted to work between the hours of 7am - 10pm and this is for all delivery members of staff however your core hours will be between 8:30am - 5pm. Salary Minimum Pounds £33000 Salary Maximum Pounds £35000 Description Learning Curve Group is a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners - and that is how we believe it should be, as we impact on over 100,000 of them every year. Our 'Purple People', the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to 'transform lives through learning'. So where do our Vocational Skills Coaches fit in? Role Information Our Vocational Skills Coaches, known internally as VSC's, are key to inspiring and coaching learners in their industry field, inspiring the next generation through passion and sharing of lived experience. Working closely with the employer, they will support your learners through both theory and practical based work. This happens through monthly progress review meetings held between them and the learner. For this area of apprenticeships, learning takes place mostly online using Microsoft Teams. However, from time to time there may be the need to see your learner / employer in person. We are looking for a Vocational Skills Coach to deliver Housing and Property Apprenticeships nationally. Excited by this prospect of transforming lives? You will need these important qualities to apply: <ul><li>Passion for learning and coaching</li><li>Focused on developing the potential in people</li><li>Personable and engaging </li><li>Organised and self-reliant</li><li>Enthusiastic and professional </li></ul>As a Trainee VSC, we will help you gain teaching and assess qualifications. All we ask if that you are a sector expert in Social Housing and Property and can bring a wealth of knowledge and passion to the role to share with our learners! KEY DUTIES<ul><li>Plan and deliver a training programme that ensures a robust ILP and regular review of learner progress</li><li>Ensure all learner records and reporting are kept up to date and provided in a timely manner to support management reporting and audit requirement</li><li>Facilitate the teaching of any functional skills qualifications required by apprentices as part of your caseload, providing meaningful and specific feedback to learners to support progression. Liaising with specialist functional skills tutors where applicable.</li><li>Provide robust exit advice to learners as they set personal goals for career progression ( recognising IAG across the learning journey as well as at the end)</li><li>Facilitate learning and adhere to the standards of the apprenticeship programme to ensure consistency and fairness throughout all teaching, learning and assessment delivery techniques, and provide meaningful and specific feedback to learners to support progression.</li><li>Deliver balanced KPI's in line with company expectations</li><li>Operate within the delivery framework to maintain operational consistency and ensure learner progress</li><li>Ensure all learners receive the highest quality experience in line with company expectations and external requirements. </li><li>Maintain and enhance relationships with business support teams to support the delivery of the sector plan</li><li>Participate in quality assurance activities working closely with the quality team. </li><li>Drive self - generation across the area you operate within</li><li>Maintain and enhance relationships with existing learner and clients assuring the Learning Curve Group brand is synonymous with and recognised for quality of service</li><li>Ensure CPD is planned and reflects Company and stakeholder requirements as guided by the quality team.</li><li>Ensure any CPD updates are added to Purple People</li><li>To be a vocational expert within the designated sector</li><li>Contribute to ad hoc cross sector/function projects to support the delivery of Learning Curve Group's strategic plan</li><li>Demonstrate the organisation's values and behaviours</li><li>Conduct your role in line with the company values and expected behaviours</li><li>Promote equal opportunities and recognition of diversity throughout the company</li><li>Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times</li><li>Ensure confidentiality and professionalism at all times.</li><li>Provide learners, customers and colleagues with support, advice guidance as part of your everyday role</li></ul>Key Performance Indicators<ul><li>Maintain a caseload level of up to 42 learners </li><li>Retention and achievement rates</li><li>Less than 5% pass planned end date learners</li><li>Regular contact with learners and employers</li></ul>Although delivery is our passion, it's important you are comfortable using e-portfolios for the following: <ul><li>Comprehensive planning - Intent of the session and what teaching strategies</li><li>Resources - What resources you will use during the session e.g Powerpoints</li><li>Feedback - Feedback on the session, how the learner approached the session and what they gained</li><li>Marking - Mapping and giving feedback on work</li><li>OTJ - Recording OTJ on learners profiles</li><li>Diary Management - Booking sessions through our e-portfolio system</li><li>Audit trail - For learners not participating, recording an audit trail is important </li></ul>If you would like to discuss this role in more detail or need support in applying for this role, please contact our recruitment team on 01388 777129 or <a href="mailto:Workforus@Learningcurvegroup.co.uk" target="_blank">Workforus@Learningcurvegroup.co.uk</a> Working Flexibly If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly. Essentia Criteria EXPERIENCE ESSENTIAL / DESIRABLEVocational experience in the area in which you are applying forEProven track record of meeting targetsEKNOWLEDGE &amp; SKILLS Good level of IT Skills EExcellent communication and coaching skills EEnthusiastic to support learnersEPassionate about transforming people's lives through learningESelf-reliant and able to manage own workloadEGood organisational and planning skillsEAbility to work effectively as a member of a teamEQUALIFICATIONS Sector qualification in the area in which you will be delivering EMaths &amp; English at Level 2 or aboveETeaching Qualification at Level 3 (AET, PTTLS) DAssessors Qualification at Level 3 (CAVA) D Why work for Learning Curve group? There are many reasons that make Learning Curve Group a fantastic place to work! Although we have some great benefits, we know that one of our biggest perks is the incredible People &amp; Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here: Click me In addition to working for a company that has been listed as the top 100 companies to work for, for the last fives years you'll have access to below benefits:<ul><li>26 days annual leave + Bank Holidays </li><li>Buy &amp; Sell an additional 5 days each year</li><li>Length of service annual leave increments starting at 2 years</li><li>Healthcare Scheme </li><li>Tech Scheme</li><li>Ikea Scheme</li><li>Cycle to work Scheme</li><li>Paid Volunteer day each year</li><li>Early Finish Fridays on the last Friday of every month </li><li>Student / Teacher Discount</li><li>Uniform </li></ul>HEAD OFFICE PERKS We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space. <ul><li>Electric Car charging points</li><li>Free fruit, Coffee and Tea</li><li>Onsite Shower</li><li>Prayer room on request or list of nearest available places of worship</li></ul>EQUAL OPPORTUNITIES You're unique - and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don't just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all. Halo Code Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps. Disability Confident Leader Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion. Armed Forces Covenant Gold 12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training. <ul><li>Domestic Abuse Covenant</li><li>Care Leaver Covenant</li><li>Working Chance </li><li>Ban the box </li></ul>Recruitment Checks Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. The successful applicant will be required to provide satisfactory references and prove their eligibility to work in the UK. For this role, we will also carry out adverse media checks and also need to carry out a DBS check and will ask information related to previous convictions if you are shortlisted for interview. Please be assured that a previous conviction does not automatically rule you out of a role, unless you are barred from working with children or adults. We will follow our risk assessment process to understand age of, context and relevance to the conviction(s). Education Level Vocational Level of Vocational Experience 3 years Applications Close Date 14 Feb 2025

Trainee Vocational Skills Coach - Social Housing

Language Empire, a leading provider of face-to-face interpreting and translation services, is seeking a Community Engagement Officer to join our team. With a focus on providing high-quality language solutions to public sector organisations throughout the UK, we pride ourselves on our dedication to delivering exceptional service in over 500 languages. As the Community Engagement Officer, you will play a vital role in ensuring that our company continues to operate responsibly and ethically, while also making a positive impact on society. You will lead our community initiatives, build meaningful relationships, and ensure our services reach underrepresented and marginalised communities. You will also contribute to our social value and sustainability goals, making a tangible difference to both our organisation and the communities we serve. What will you be doing? <ul> <li>Identify and connect with underrepresented and marginalised individuals and groups, encouraging them to take part in collaborative initiatives </li> <li>Facilitate inclusive conversations, workshops, and focus groups to gather community insights.</li> <li>Plan and deliver community events, forums, and educational activities.</li> <li>Represent the organisation at school recruitment events, job fairs and other engagements.</li> <li>Collect and analyse feedback, document outcomes, and share insights for improvement.</li> <li>Create engaging content for social media, newsletters, and the company website.</li> <li>Write case studies and support bid management with detailed activity reports.</li> <li>Act as the main point of contact at events, coordinating on-site activities.</li> <li>Develop systems to monitor and report progress across initiatives.</li> </ul>Requirements <ul> <li>Exceptional communication and interpersonal skills.</li> <li>Strong facilitation skills to lead workshops and community activities.</li> <li>Passionate about community development, inclusivity, and social justice.</li> <li>Excellent networking abilities and relationship management skills.</li> <li>Self-motivated, with strong organisational and time management skills.</li> <li>Proven experience in community engagement, outreach, or facilitation roles.</li> <li>Familiarity with participatory approaches to service design.</li> <li>Experience working with diverse or marginalised communities.</li> <li>Familiarity with the Social Value Act</li> <li>Knowledge of social value frameworks (e.g., ESG) is desirable.</li> <li>GCSE/O Level (or equivalent) at grade C/4 or above in English and Maths.</li> <li>Qualification in Social Value desirable </li> <li>Reliable transportation for travel to events across the country.</li> <li>Flexibility to work outside of standard office hours when required.</li> <li>Ability to reliably commute to our office in Rochdale </li> </ul>Benefits Become part of our team at Language Empire and you'll find an inclusive culture which prizes mutual respect, innovation and high performance. Hard work deserves great benefits: Health and Well-being Support: <ul> <li>Doctorline: 24/7 telephone access to a practising UK GP.</li> <li>Togetherall: A safe online space to get the support you need, in confidence.</li> <li>Structured Counselling: Professional mental health support </li> </ul>Information and Assistance: <ul> <li>24 Hour Advice Line: Confidential guidance on medical, legal or domestic issues.</li> <li>Eldercare Advice: A Telephone Care Advisory Service for support with caring responsibilities.</li> </ul>Discount and Savings: <ul> <li>Discounts and special offers at hundreds of retailers, restaurants and destinations.</li> <li>Savings on Gym membership, health clubs and leisure centres, as well as discounted online subscriptions.</li> </ul>Who are we? EMPIRE GROUP is on a mission to revolutionize the translation &amp; interpretation industry. Since, its establishment in 2001, the company is providing professional interpreters mostly to public sector organizations in the UK. We have been supplying interpreting and translation services local and nationwide covering 200 core languages and dialects throughout the UK. To date our 20,000+ strong work force of face-to-face interpreters speak over 435 languages and dialects as well as rare and exotic languages. Our 1,000+ translators are all UK based with a cover for over 200 languages which can be translated to and from English. We have robust systems to manage our pool of translators and interpreters across the country. Our Vision: "To become the UK's leading provider of translation, interpreting and related services for the public and private sectors." Our Mission: "To provide outstanding services that bridge the language barrier while respecting and celebrating cultural diversity." We value: PEACE - People -&gt; Ethical Conduct -&gt; Assured Excellence -&gt; Clients -&gt; Equality &amp; Diversity Language Empire is proud to be a Disability Confident and Real Living Wage accredited Employer!

Community Engagement Officer

The Vacancy Are you a People Person? Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. We have an opportunity for a Retirement Housing Officer to join our specialist housing team based at Harling Court, Ledbury, with occasional travel to nearby schemes and Platform Housing offices when required. This is a part-time role, working 25 hours per week on a shift rota basis. You will need to be flexible to work shift patterns between 8am and 10pm, Monday to Sunday. There will also be the requirement for sleep-ins up to twice a week, for which you will receive £55 per sleep-in. What could you be doing? As a Retirement Housing Officer, you will be providing a housing and tenancy management service to maximise tenancy sustainment. You'll be a regular and flexible customer contact for the residents, providing practical and preventative support and advice. As well as this, you will signpost to specialist care and support services to maximise wellbeing, social interaction and minimise isolation. You will provide effective building management, including property inspections, risk assessments, H&amp;S monitoring and compliance checks. Responding, investigating and taking timely action to reported breaches of tenancy and leasehold agreements will be a key part of the role. Some things we need from you: <ul> <li>Experience of working in a customer-facing role in a Housing organisation or with older people in a community/retirement housing.</li> <li>You will be customer focused and may have experience of working with customers to solve complex issues.</li></ul><ul> <li>An awareness of working with vulnerable Adults would be desirable. </li> <li>Great interpersonal skills and used to communicating with people from diverse backgrounds.</li> <li>Keen to deliver high standards with an ability to look to improve services too. </li> <li>Confidence using digital devices, ICT software and systems.</li> <li>Due to the travel to offices and other facilities, a driving license and use of your own vehicle will be required.</li> <li>An Enhanced DBS check is also required for this role. </li></ul>Some of our great benefits include : <ul> <li>28 days annual leave (pro rata) with the opportunity to buy and sell leave </li> <li>Family friendly policies </li> <li>Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts </li> <li>Non- contributory Health &amp; Wellbeing plans with cashback for dental, optical, physio and complementary therapies </li></ul><ul> <li>Reward &amp; Recognition scheme with retailer discounts and cash back </li> <li>Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions) </li> <li>Supportive working environment with great learning and development opportunities </li></ul>If this sounds like the role for you and you want to find out more, please contact <a href="mailto:recruitment@platformhg.com" target="_blank">recruitment@platformhg.com</a> The Company Join us and find your purpose at Platform! Working with us is more than just a job, you will be joining an amazing organisation that values you and your contribution, and where you can truly make a difference and change people's lives. You will join the largest social housing association in the Midlands. We're much more than just houses; we build homes, strong communities, and make a real and positive difference to the lives of our customers. We recognise the unique and individual needs of people, so if you are interested in this role but would like to explore a different way of working to the standard Monday to Friday, 9-5 approach, then please highlight this on your application or discuss it with us at the interview stage. After all, we want to attract the best people to work for us and we know that one size does not fit all. Platform is a great place to work, we offer lots of opportunities for you to get involved, share ideas and shape what we do - from networking groups through to fun community and social events. This is an exciting time to join us, that will provide you with real exposure to the wider dynamics of a truly modern housing association that will play a major part in delivering our 5-year corporate strategy. If we receive a high number of applications, this vacancy may expire prior to the closing date. Please apply early to avoid disappointment. Platform Housing Group are committed to building a healthy, vibrant and inclusive organisation that treats people with respect and creates opportunities for all. Why Work Here? Benefits Great opportunities for further development and training Up to 28 days holiday plus bank holidays Workplace pension with employer contributions of up to 12% Company van and uniform Depending on role Flexible working arrangements with remote working widely available iPad and mobile phone Depending on role Our Values People Matter We put colleagues and customers at the heart of all we do. Valuing difference, we are free to challenge each other and are open and honest in our relationships. Own It We say what we'll do and then we do it. We listen, understand and are empowered to make decisions. We look for our own ways to learn and adapt and focus on what we can do. One Team We are connected, collaborative and in it together. We want everyone to reach their potential and be the best they can be. We actively support each other to make this happen. Be Brave We are curious and courageous. We look for better ways to do things, are comfortable trying them and learn quickly. We are not afraid to stand out from the rest and celebrate our successes.

Retirement Housing Officer (Ledbury)

Vacancy Name Recovery Coordinator Vacancy No VN4804 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes evenings Location HMP Durham Location Region North East Location City Durham Location Postal Code DH1 3HU Interview Date 04 Mar 2025 Job Details Role title:Recovery Coordinator About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMP Durham. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact Service Manager <a href="mailto:robyn.taylor@waythrough.org.uk" target="_blank">robyn.taylor@waythrough.org.uk</a>. For full person specification and job details, please visit this link. Who are we... Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 19 Feb 2025

Recovery Coordinator

Accommodation Manager Location: Whitecliff Bay, Isle of Wight Hours: 40 hours per week Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul><li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li><li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li><li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li><li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li><li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li><li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li><li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul><li>Have management experience in a practical, time-pressured environment</li><li>Have a leadership style that is open, approachable but that commands respect</li><li>Be able to plan and organise the workload, training and management of a large team</li><li>Previous Accommodation Manager experience in a holiday park</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Competitive Pension</li><li>Bonus Scheme</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck! #INDHP

Accommodation Manager

Job Introduction Passionate about helping vulnerable people and possessing housing management experience? We need you! Our Sheltered Accommodation housing delivers homes for the people aged 55 and over. Our residents include people with learning disabilities, physical disabilities and mental health needs as well as people who have experienced homelessness. We strive to ensure that, regardless of need, our residents can lead their lives at home with dignity, in safety and in control. What you'll do The Supported Housing Assistant (SHA) will assist the Supported Housing Officer (SHO) to deliver housing management, and being actively involved in organising activities for the residents. We know that having a safe, secure home is fundamental to everyone's wellbeing. Your role will often include working in partnership with other agencies and advocating for residents, as well as setting clear expectations with residents, so they consistently have the information and assistance to sustain their tenancies. How you'll do it You will be personally committed to delivering the highest quality housing management services. You will assist the SHO for ensuring that our homes are well-managed, with minimised voids, maximised income, and above all offer positive environments for our residents. This is a challenging and rewarding role. You will be adept at-risk management, have good judgement, strong interpersonal skills and a passion for excellent customer service. This role is part time , 20 hours per week and based in London Borough of Lambeth, and may involve covering other sites in South London. What's in it for you? Once you join us, you'll find plenty of opportunities to grow within our organisation. You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include: <ul><li>Excellent annual leave allowance and flexible working opportunities (qualifying period may apply) </li><li>Generous pension scheme </li><li>Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply) </li><li>Employee assistance - free confidential advice and counselling services provided by independent specialist organisations. </li><li>Health cash plan </li><li>Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more. </li><li>Interest free loans - season ticket loan, tenancy deposit loan, and training loan </li><li>Cycle to work scheme. </li><li>Life Assurance x 4 annual salary</li></ul>All about us Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff. For more information on what we do and what makes us different please visit: <a href="https://group.nhg.org.uk/careers/" target="_blank">https://group.nhg.org.uk/careers/</a> We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments. To find out more about our approach to equality, diversity and inclusion please visit: <a href="https://group.nhg.org.uk/careers/diversity-is-our-strength/" target="_blank">https://group.nhg.org.uk/careers/diversity-is-our-strength/</a> Selection Process To apply for this role, you will need to provide your CV and supporting statement. Please note a supporting statement is not a cover letter. You will need to address the behaviours and essential criteria listed on the role profile and provide examples of how you demonstrate these skills. Please see the Role Profile for further details. We are looking for examples of the following to be addressed in your statement: <ul><li>Experience of working in a similar setting, providing housing management for vulnerable or older individuals</li><li>How you have dealt with challenging situations for the benefit of a resident</li><li>Why you are the ideal candidate for this role</li><li>Experience of administrative work </li></ul>Step 1: If you are interested, please send your application now! Closing date 7 February 2025 Step 2: Successful candidates will be selected for an interview and to complete scenario written test via pen and paper. Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via <a href="mailto:jobs@nhg.org.uk" target="_blank">jobs@nhg.org.uk</a>. Should a redeployee apply for this role, their application will be considered before any others. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to an Enhanced check via Disclosure and Barring Service (DBS) NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Supported Housing Assistant

CLOSING DATE: Friday 7th February 2025 Job Title:Homeless Prevention Pathways Coordinator - 12 Month Fixed Term Contract Reports to: Team Leader Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata Hours of work: Full Time (37.5 hours per week) Key Responsibilities: <ul> <ul> <li>To receive referrals from Personal Advisors or Care leavers themselves and when necessary undertake holistic housing and support needs assessments. </li> <li>To facilitate access to the commissioned youth pathway accommodation and or support where possible. </li> <li>Support to access wider housing options within the exempt sector or commissioned specialist services such as Offenders, DV, Families, Mental Health and Learning Disabilities.</li> <li>To plan responses to presenting needs and circumstances in partnership with young people, parents/carers, other agencies and professionals in order to identify and negotiate the most suitable housing options.</li> <li>To ensure that placements/ services identified to meet the needs of young people referred take into account issues in respect of health, educational need, gender, ability, religion, ethnic origin, culture and linguistic background.</li> <li>To provide professional advice and support to a range of key stakeholders such as Social Workers, Heads of Service, Youth Offending Teams (YOTS) on a range of services/ provisions that are available to meet the needs of young people. </li> <li>To work closely with other organisations and agencies to provide holistic multi- agency responses to housing and support needs including private sector.</li> <li>To manage and prioritise own caseload and evaluate each case making decisions on appropriate options, meeting deadlines and referring to other services and outside agencies as appropriate.</li> <li>To attend designated meetings i.e. with Birmingham Childrens Trust, monthly accommodation provider meetings and case reviews regarding young people as and when required.</li> <li>To ensure that service is accessible to young people, all relevant parties kept abreast of outcomes and follow-up support provided as and when required.</li> <li>To keep up to date with current legislation, regulations and other new developments relating to young people and housing resources etc.</li> <li>To maintain timely recording and case planning in relation to case responsibilities to high and rigorous standards using electronic databases and client recording systems where available </li> <li>To participate on a duty rota and lock up of building </li> </ul>Strategic role <ul> <li>To assist in the service development and achievement of key performance indicators in line with the Service Level Agreement (SLA).</li> <li>To highlight trends, areas for development and gaps in service provision, to Line Manager and assist in developing action plans.</li> <li>To assist in updating policies and procedures.</li> <li>To maintain statistical information for monitoring and evaluation purposes in order to produce reports for key stakeholders as and when required.</li> <li>To liaise with key partners/funders as appropriate. </li> <li>To represent and promote the work of the agency and/or project at relevant external and internal meetings and forums. </li> <li>To deliver training and briefings as and when required.</li> <li>To be involved in the induction of new staff, to supervise and support volunteers, trainees and students</li> <li>To monitor the performance of the service and provide reports and statistics as and when required by your Line Manager.</li> </ul> </ul>QUALIFICATIONS: Essential: <ul> <li>NVQ Level 3 (Advice &amp; Guidance, Housing or equivalent or other relevant/equivalent qualifications)</li> </ul>ROLE EXPERIENCE: Essential: <ul> <li>Working with young people in the following settings/Types of work - Youth Work, Residential or Social Work, Probation, Community Work, Education and Training, Personnel Management</li> </ul>Desirable: <ul> <li>Working with volunteers/Students</li> <li>Supervision experience</li> </ul>KNOWLEDGE Essential <ul> <li>Knowledge of relevant legislation and housing rights</li> <li>Ability to maintain, revise and improve standards</li> <li>Knowledge of and commitment to Equality &amp; Diversity, Anti Discriminatory practice</li> </ul>Desirable: <ul> <li>Personnel/management knowledge</li> </ul>SKILLS: Essential: <ul> <li>Ability to write and present complex reports including case work</li> <li>Ability to communicate verbally and non- verbally</li> <li>Ability to manage conflict</li> <li>Ability to relate to those in authority</li> <li>Ability to benchmark services against key performance indicators</li> <li>Ability to monitor, evaluate and make recommendations</li> <li>Ability to relate to external agencies</li> <li>Ability to work as part of a team</li> <li>Ability to identify training needs, prepare training sessions and deliver training where appropriate</li> <li>Ability to integrate projects/agency as a whole</li> <li>Ability to follow through decisions and monitor</li> <li>Working knowledge of current IT and data bases</li> <li>Ability to work with figures, understanding of budgets etc.</li> <li>Ability to relate to young people.</li> <li>Ability to organise workloads and manage conflicting priorities within challenging timescales.</li> <li>Ability to work on own initiative</li> </ul>Desirable: <ul> <li>Ability to motivate/enthuse staff</li> <li>Public speaking experience/presentation skills</li> </ul>At St Basils, we are dedicated to safeguarding and promoting the welfare of children and young people. We expect our staff to create an environment and culture that promotes equality, diversity, and inclusion and advocate for anti-discriminatory practices and behaviours Locations Head Office, Deritend, Birmingham

Homeless Prevention Pathways Coordinator - 1508

Pendleton Together are a part of the Together Housing Group. We're a social landlord in Salford working to give everyone a safe, and comfortable place to live. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. We are looking for a Neighbourhood Officer to join the team here at Pendleton Together in this exciting role. This is an exciting prospect that involves the responsibility of overseeing the surrounding communities of Salford. This role is located in our Salford office. There are opportunities for flexible working to support a healthy work-life balance. This role is field based; you will balance your time between working on your designated patch, office and home Requirements Outline of Key responsibilities for the Neighbourhood Officer... <ul> <li>As a Neighbourhood Officer, you will draw on your strong background in general needs housing management and your understanding of housing and estate management standards and practices. This includes expertise in key areas such as anti-social behaviour (ASB), lettings, property exchanges, repairs, rent management, and safeguarding. You will work closely with multi-agency teams and attend partnership meetings to ensure the best possible support for a diverse range of customers. Your role will be central in helping to maintain and improve the quality of life in our communities.</li> <li>You will provide advice and assistance to our residents on all housing matters so they can successfully maintain their tenancy. This includes information on legal rights, responsibilities of their tenancy agreement and managing any welfare and safeguarding concerns.</li> <li>You will be responsible for showing customers around empty properties and carrying out lettings in accordance with our policies &amp; procedures</li> <li>You will be the point of contact for housing management services on a patch, including the enforcement of the Association's conditions of tenancy, particularly in relation to the condition of property and/or garden. You will work as part of a team to deliver excellent customer service and meet all performance objectives.</li> <li>You will work 37 hours per week, Monday to Friday, with occasional evening or weekend work depending on business needs. We offer flexible working arrangements in line with our Smart Working culture to ensure we provide an excellent and accessible service for our customers.</li> <li>Your time will be divided between working within the neighbourhood you manage and working from home, with office days for dynamic team collaboration. These will include brainstorming sessions, team meetings, shared learning days, and bespoke training programmes tailored to individual learning styles. This flexible approach fosters innovation, teamwork, and personal development. You'll have the autonomy to manage your own diary and schedule, ensuring you can balance your workload effectively.</li> </ul>We are looking for someone who has... <ul> <li>Full UK drivers licence and access to a car as the role is field based</li> <li>Experience and knowledge of housing/ lettings or ideally social housing</li> <li>Demonstrating proven experience in dealing with the public both in person and over the phone, skilled in managing sensitive situations where individuals may be distressed, anxious, or reluctant to accept advice.</li> <li>You possess excellent face-to-face customer service skills, along with the ability to handle confidential and sensitive information appropriately, and have a strong track record of working with a diverse range of customers and effectively managing various situations.</li> <li>Self-motivation, with a solution-focused approach to working with customers and stakeholders.</li> <li>Personal resilience to manage a fast-paced, demanding role, juggling multiple tasks efficiently.</li> </ul>Benefits In return, we are offering the successful candidate in the Neighbourhood Officer role... <ul> <li>Salary of £29,582 per annum </li> <li>Annual pay scale increase</li> <li> 27 days holiday (rising to 32 over 5 years' service) + bank holidays</li> <li>Hybrid working</li> <li>You will be working 37 hours per week, Monday - Friday (occasional evening or weekend working depending on business needs). Working arrangements are flexible in line with our Smart Working culture so that we deliver an excellent and accessible service for customers.</li> <li>Wide range of technical, professional, and personal development training opportunities </li> <li>Attractive pension scheme</li> <li> Health and wellbeing benefits including access to GPs</li> <li>A range of financial and lifestyle benefits including cycle to work, vehicle leasing and financial advice</li> <li>We have a range of staff support networks, including menopause, culturally diverse, LGBTQ+ and disability.</li> <li>To view the full range of our award winning benefits click on the Employee Benefits Link </li> </ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Neighbourhood Officer

The vacancy Permanent Full time (30 hours per week) Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 30 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position. What You Will Be Doing: <ul> <li>Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.</li></ul><ul> <li>Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.</li></ul><ul> <li>Manage scheme budgets and develop actionable plans to meet service objectives.</li></ul><ul> <li>Collaborate with external agencies to enhance the support provided to our customers.</li></ul><ul> <li>Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.</li></ul><ul> <li>Ensure compliance with health and safety regulations and oversee facility maintenance.</li></ul>We'd Love to Meet Someone With: <ul> <li>A genuine passion for supporting others, demonstrating empathy and compassion.</li></ul><ul> <li>Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).</li></ul><ul> <li>Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.</li></ul><ul> <li>Strong experience in providing person-centred support, particularly for individuals with complex needs.</li></ul><ul> <li>Excellent communication skills, both verbal and written, along with strong IT literacy.</li></ul><ul> <li>Confidence to work independently, with effective risk assessment and support planning capabilities.</li></ul><ul> <li>Exceptional organisational skills, with the ability to manage a busy and diverse workload.</li></ul>What We Offer You: <ul> <li>A competitive salary of £31,500 (pro rata to 30 hours)</li></ul><ul> <li>A car allowance of £2,000.</li></ul><ul> <li>28 days of holiday PLUS Bank Holidays.</li></ul><ul> <li>A generous contributory pension scheme.</li></ul><ul> <li>Private health care and free life assurance.</li></ul><ul> <li>Access to a comprehensive suite of wellbeing services and tools, including a digital gym.</li></ul><ul> <li>Opportunities for professional development and learning.</li></ul><ul> <li>Discounted gym membership and retail discount scheme.</li></ul>Please note, the successful candidate will be required to complete an enhanced DBS application. Closing date: 12th February 2025 Interview date: To be confirmed We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Housing Officer

Job Description At Hearst UK, there's always more to the story. Join us as our new Community Director to start the next chapter in your career. We're the UK's leading premium publisher, and the people behind iconic media brands such as Cosmopolitan, Esquire, Elle, Harper's Bazaar and Country Living. We've created a working environment that encourages everyone to pull together. We never stop looking for brave new ideas. We'll always try to develop and improve, we trust each other to do our best, and we have fun as we build on our heritage to make history. ABOUT THE ROLE As our Community Director, you will be responsible for leading ELLE's membership effort from the editorial side, alongside ELLE's Editor-in-Chief, Deputy Editor, Daily Commissioning Director and Head of Social Media, creating compelling editorial moments that engage readers and subscribers across print, digital and events and integrating membership planning into its editorial flow. You will be developing and executing strategies that enhance community engagement across ELLE's membership programme, facilitate meaningful interactions, and cultivate a loyal and active community base Key Responsibilities: <ul> <li>Work alongside Editor-in-Chief to develop a comprehensive membership strategy aligned with the brand and objectives. Define community goals, target audience segments, and key performance indicators to measure success.</li> <li>To work alongside the Editor-in-Chief, Deputy Editor and department heads to use ELLE's journalistic output to build loyalty.</li> <li>Identify compelling and creative editorial approaches across ELLE's key content areas to keep members interested</li> <li>To work alongside Features Director and department heads to create, commission and/or write compelling journalistic editorials, projects and events to connect with readers. </li> <li>Commission or create articles and multimedia content that drive discussions, inspire participation, and showcase community members' achievements.</li> <li>To bridge the editorial team with its readers. </li> <li>Oversee and write ELLE's newsletters. </li> <li>Identify and implement initiatives to build and grow the community. Develop and execute outreach programs, events, and collaborations to attract new members and expand the community's reach.</li> <li>Monitor community engagement metrics, track member feedback, and analyse data to gain insights into community dynamics. Use data-driven insights to optimize community strategies, identify trends, and measure the impact of community initiatives.</li> <li>Identify and develop partnerships with relevant organisations, influencers, and brands to enhance community offerings, access exclusive opportunities, and increase community exposure.</li> <li>Interact with members digitally or at events</li> <li>Collaborate closely with cross-functional teams, to align community initiatives with broader organisational goals. Provide insights and feedback from the community to inform decision-making and improve the overall member experience.</li> <li>Be an ambassador of Hearst UK and its values. </li> <li>You may be required to undertake such further duties as your skills, qualifications and experience allow and/or as may be assigned to you from time to time.</li></ul>ABOUT YOU <ul> <li>Experience in community management or community-building roles, preferably within the publishing or media industry.</li> <li>Demonstrated success in growing and managing online communities and fostering engagement.</li> <li>Excellent communication and interpersonal skills, with the ability to connect with diverse audiences and build relationships.</li> <li>Strong understanding of online community platforms, social media, and digital engagement tools.</li> <li>Data-driven mindset with experience in community analytics and reporting.</li> <li>Experience in developing and implementing community strategies, including outreach, engagement, and content creation.</li> <li>Knowledge of community moderation best practices and the ability to handle conflicts and manage member interactions effectively.</li> <li>Creative thinking and ability to develop innovative community initiatives and programs.</li> <li>Passion for fostering connections, promoting inclusivity, and creating a sense of belonging within communities.</li> <li>Familiarity with emerging trends and technologies in community management and online engagement.</li></ul>WHAT WE OFFER At Hearst UK, you can choose from a huge range of perks and benefits that can help you learn well, work well and live well including: <ul> <li>25 days' holiday (with the option to buy up to 5 additional holiday days) - pro rated for part-time or fixed-term employees</li> <li>Hybrid working </li> <li>Discounted gym membership</li> <li>Healthcare cash plan</li> <li>Spend a charity day with your favourite good cause</li> <li>Life assurance and pension scheme</li> <li>Regular socials and more!</li></ul>There's more to your story than you imagine. And the next chapter begins right here. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard.

Community Director

Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more. If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for! Job Role: Support Worker (Supported Housing &amp; Outreach) Salary: £19,600 per year (full time equivalent £24,500) Hours: 30 hours per week Contract type: Permanent Location: Basingstoke Additional information: <ul><li>Valid driver's license and access to a car for business purposes</li><li>Participation in an Outreach rota which may include working early mornings, evenings and weekends</li><li>Participation in an on-call, out-of-hours rota (£100 per week when on-call)</li></ul>The Role: In this role, you'll be supporting individuals who have experienced homelessness and are now navigating the final steps of their journey toward stability. You'll take the lead in managing referrals into the service, conducting assessments, and providing tailored, empowering support to help clients maintain their accommodation and achieve meaningful, positive changes in their lives. Working across four units of accommodation located within two neighbouring properties, you'll focus on fostering resilience, building essential skills, and guiding clients toward greater independence. You'll also have the opportunity to contribute to outreach efforts for those currently homeless, provide in-reach support to residents in accommodation, and assist individuals with complex needs within the homeless pathway. Responsibilities include: <ul><li>Manage referrals and assess clients, offering tailored support to help them maintain accommodation and work towards long-term independence</li><li>Build effective relationships with partner agencies to deliver multi-agency support plans</li><li>Keep accurate and timely records of all client interactions</li><li>Empower a caseload of clients, to identify their strengths and goals, and develop their skills, confidence and well-being</li><li>Since job descriptions cannot be exhaustive; the post holder may be required to undertake other duties, which are broadly in line with the above key responsibilities</li></ul>Qualifications / Requirements: <ul><li>A valid UK driving licence and access to own vehicle - business insurance will be required for roles involving travel to work</li><li>Experience working with vulnerable adults and/or people with complex needs</li><li>Ability to build effective relationships with clients and services in order to develop pathways to enable clients to make positive changes</li></ul>There are many great reasons to join our team! <ul><li>Great opportunities for career development and free monthly training sessions from experienced facilitators</li><li>Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme</li><li>27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment</li><li>30% staff discount at Julian House charity shops</li><li>20% staff discount at Julian House bike workshops</li><li>For all the fantastic and valuable work you'll be doing makes you eligible for the Blue Light Card which offers amazing discounts on thousands of brands</li><li>A generous and competitive pension scheme</li><li>Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li><li>6 weekly Reflective Practice sessions from objective, external facilitators</li></ul>Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion &amp; Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. DBS Checks We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy. Get in touch If you have any questions about the Support Worker, please get in touch with the team at <a href="mailto:recruitment@julianhouse.org.uk" target="_blank">recruitment@julianhouse.org.uk</a>. We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don't miss out!

Support Worker (Supported Housing & Outreach)

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: HMP Bristol Full Time Hours: 37.5 per week Full Time Salary Range: £27,449.52 - £31,529.41 (pro rata for part time hours) Contract Type: Permanent Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 26/2/2025 Closing Date 9/2/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Ryan Young | <a href="mailto:ryan.young@cgl.org.uk" target="_blank">ryan.young@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

An opportunity has arisen to be part of our Housing Options Team to support the delivery of housing services within Shropshire. We are recruiting for two Housing Options Officers. This role offers a rewarding opportunity to prevent, relieve and reduce homelessness, by assessing housing needs, providing advice on housing options and assisting households who are homeless or at risk of becoming homeless to retain their accommodation or secure alternative accommodation. We are looking for positive and adaptable individuals with strong communication and team working skills, and previous experience of providing housing options, housing advice, homelessness prevention or related services. We would love to get to know you more so please give us a call if you would like to discuss this role or our team. You can contact Fiona Whitaker-Stranks, Senior Housing Options Officer on 0345 678 9005, or email <a href="mailto:Fiona.Whitaker@shropshire.gov.uk" target="_blank">Fiona.Whitaker@shropshire.gov.uk</a>. When you are ready to apply, you will need to complete the online application form detailing what you can bring to the role which is outlined within the job description and how you meet the job requirements within the person specification. We look forward to hearing from you! For further information, please view the attached documents

Housing Options Officer

About The Service Maternity cover. An exciting opportunity has arisen for a committed individual to join the Tenancy Management Team. The successful applicant will work proactively to ensure that tenants and leaseholders comply with their tenancy conditions or the terms of their lease, providing advice and guidance to tenants/leaseholders and where necessary taking enforcement action. About the job You will have experience of working within a housing related environment including enforcing tenancy/lease conditions via legal action. The use of new technology and experience of working with customers and visiting them in their own homes are also essential. What We Are Looking For From You You will have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You will work well in a team and be able to work on your own initiative Additional information This post is temporary until 5th January 2026 to cover the maternity leave of the substantive post-holder. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. For an informal discussion, after reading the job description and person specification, please contact, Stuart Clarke (029) 2053 7563 or Lee Jenkins 029 20537545. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job description and person specification </li> </ul>

TENANCY OFFICER

To lead and manage the Council's Homelessness Relief Team ensuring the provision of a quality comprehensive and pro-active housing advice and homelessness assessment service for all customers in order to prevent and relieve homelessness. Identify and meet housing need in the Borough. <ol> <li>Management - Undertake line management responsibilities to the Homeless Relief Team including leading, motivating and coaching specialist staff. Carry out performance management duties including 1:1s, appraisals, disciplinary procedures, recruitment and personal development including the setting and monitoring of targets. Ensure Cheshire East policies regarding health and safety, lone working etc. are adhered to by all staff.</li> <li>Reporting/Monitoring - Ensure the Homeless Relief Team are meeting local, regional and national targets. Ensure accurate reporting of monitoring information including but not limited to returns to Government Departments, information for development of strategies, information for reports and service development.</li> <li>Legislation/Strategies - Take a lead in ensuring the implementation of any new legislation/guidance and initiatives within the prevention and relief agenda, whilst identifying areas for service improvement and improve value for money delivery. Lead on the implementation of relevant strategic aims including but not limited to the Homelessness Strategy and the Housing Strategy.</li> <li>Representation - Attend and represent Cheshire East Council at case conferences, meetings and other events where cases are complex, chaotic or unstable accommodation will lead to public protection issues.</li> <li>ICT Systems - Contribute towards the development, design and procurement of appropriate and effective ICT systems to ensure the delivery of a comprehensive homelessness prevention and relief service. </li> <li>Partnership Working - Ensure partnerships with external agencies are formed to maximise the effectiveness of the service, and to promote a good overall understanding of housing options, homelessness prevention and housing advice whilst contributing to the creation of settled and sustainable communities.</li> <li>Reviews - Carry out reviews of cases/decisions in line with the current legislation. Investigate issues raised in relation to FOI requests, MP enquires etc. and provide timely, accurate, legal and appropriate responses.</li> <li>Out of Hours Service - Ensure the effective operation of the out of hours service.</li> </ol> This is an exciting opportunity to adopt an established and effective team and to lead a creative service to further successes. Cheshire East has an excellent record in homelessness prevention and relief, exceeding the national average in successful outcomes. There is a strong management structure and a supportive team around this service to give the successful applicant every chance of continuing our progression. It is a busy but well resourced service, the Homelessness Prevention Grant the service receives is well invested in delivering housing resources to support the duties owed. We are a friendly and interactive team who look out of each other and seek to champion success. Applicants with a strong working knowledge of the the Homelessness legislation and experience of managing a team would be most sought after but there is also the opportunity for personal development and training if you have strong team management and inter-agency skills in a public service environment but lack the working knowledge of the legislation. Applicants without a strong working knowledge of the legislation must be able to demonstrate an aptitude for learning and a good understanding of the basic legal framework in homelessness. The successful applicant will have experience of managing or supervising a team in a busy public facing environment. The team are split between Crewe and Macclesfield so a car is essential to support all the officers, there will be some opportunity for home working also, we find this works well in both attaining a good work/life balance and also enabling focus on the administrative side of the role. Any questions about this exciting opportunity that are not answered by the advert/ person specification/ job description can be directed to Nic Abbott: <a href="mailto:nic.abbott@cheshireeast.gov.uk" target="_blank">nic.abbott@cheshireeast.gov.uk</a>

Homelessness Relief Team Leader

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Coppice Gate development based in Dibden Purlieu. Built in 2016, Coppice Gate is a Retirement Living development that consists of 32 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 30 hours per week - Monday to Friday. Salary: £21,490.34 per annum, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Why join? Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

House Manager Mandarin Oriental Mayfair is looking for a House Manager to join our vibrant and dynamic Rooms Division team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognized for creating some of the world's most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences. Mandarin Oriental Mayfair is situated on Hanover Square, Mayfair's oldest square recently re-born, the hotel will provide a calming, discreet sanctuary for hotel guests, while delivering a contemporary and vibrant atmosphere in the public spaces. About the job Based at the Mandarin Oriental Mayfair within the Room Division Department in London, the House Manager is a natural problem solver who truly adores hospitality at its finest. As a vital part of the Rooms team and is someone who always looking at ways to improve the guest journey and elevate the service. The House Manager reports to the Executive Housekeeper. As House Manager, you will responsible for the following duties: <ul> <li>To ensure service is delivered to Mandarin Oriental Hotel Group standards, respecting all company policies as per departmental manuals, whilst applying our guiding principles and pillars.</li> <li>To provide supervision, training, and coaching by proactive, interactive and reactive management allowing each member to feel motivated and elevate the customer service extended to our guests.</li> <li>To act as a brand ambassador enhancing a feeling of comfort, warmth and care to our guests and residents. Following up on any feedback.</li> </ul>As House Manager, we expect from you: <ul> <li>To be flexible with shift pattern. Weekend and night coverage will be required.</li> </ul>Our commitment to you <ul> <li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li> <li>MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li> <li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li> <li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li> </ul> <ul> <li>A competitive salary and benefits packages</li> <li>Great F&amp;B discounts in Mandarin Oriental Mayfair, London &amp; our London sister property; Mandarin Oriental Hyde Park, London</li> <li>Discounts at 700+ Retailers &amp; Supermarkets</li> </ul>We're Fans. Are you? ELIGIBILITY TO WORK IN THE UK. Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Join us as our next Housing &amp; Support Officer and make a difference! Do you thrive on empowering others and supporting vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Reigate team and play a pivotal role in our incredible success stories, which have resulted in individuals with histories of substance abuse to find stability, secure jobs, and own homes. One of the team's proudest moments was helping a local woman reunite with her children after overcoming alcohol addiction. 'I didn't have a reason to change before but thanks to Transform, now I do' - Jon, a Transform Client If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. What You'll Be Doing Salary - £26,000 per annum plus benefits Location - Reigate Full time - 39 hrs per week You will be joining the Reigate Team, a friendly group of around 15 people, to provide a high-quality service to our clients across the Reigate and East Surrey area. You will work with a variety of clients, including some with mental health issues, a history of offending, and those in recovery from substance misuse. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Assist clients with housing management activities, including reporting and monitoring repair issues, supporting clients in rent arrears to set up repayment agreements, and conducting regular health and safety checks and room inspections.</li><li>Prepare rooms for new residents by assembling furniture and clearing rooms when clients move out.</li></ul>It is an exciting time to join the Reigate team as you'll also be involved in our Mitchell House project, a brand-new facility which provides housing and support for young parents and young single people. For an informal discussion about the role please email <a href="mailto:ptravers@transformhousing.org.uk" target="_blank">ptravers@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you must have: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

Do you want to work in a role that makes a difference to the residents of Stockton on Tees? Well look no further - this is the opportunity for you! The Strategic Housing Team are looking to appoint an innovative and self-motivated individual to join our dynamic team. As a Strategic Housing Officer, you will play a pivotal role in shaping the future of housing in Stockton-on-Tees. This role provides an excellent opportunity for someone seeking their first job role or equally someone with more experience seeking a new or different career challenge. As a career grade post, the starting salary on appointment will be based upon experience and qualification. The emphasis of the role is identifying and responding to the future housing needs of the Borough. Ideally applicants should be able to demonstrate: <ul><li>The ability to research and analyse data.</li><li>Partnership and team working</li><li>Good communication skills.</li><li>An inquisitive mind.</li></ul>We welcome applications from candidates who have the ambition to embark on a career within the Strategic Housing Team. There is no requirement for you to have any previous experience of Housing as full training will be provided. What's most important are the skills and attitude you can bring to the team, adopting the culture and behaviour of the organisation, the willingness to make a difference and the desire to improve the communities that we serve. The successful applicant will be joining the team following our recent move to a new modern office environment at Dunedin House. For more detailed information about the role, please refer to the Job Description and Person Specification included in the Supporting Documents section. To apply, please register your details and apply online through North East Jobs. Please ensure that you read the job specification and essential criteria for the role, providing examples and details of any experience within your personal statement. We cannot shortlist anyone for interview who does not meet the essential criteria of the role. The application deadline is midnight Sunday 9 February 2025. Stockton-on-Tees Borough Council prides itself on being a great place to work where staff are trusted, valued and supported to make a positive contribution at work. We offer an excellent total reward package, including: <ul><li>A competitive salary from £28,624 to £39,513</li><li>27 days annual leave per year rising to 32 with 5 years service (plus bank holidays). Ability to purchase additional leave is also available.</li><li>Generous Pension Scheme through the LGPS with ability to pay extra and plan for retirement.</li><li>Access to a number of other employee benefits including learning &amp; development opportunities, a car lease scheme, discounts at high street and online retailers, an employee assistance programme and physiotherapy services.</li></ul>We offer hybrid work which allows a proportion of your working week to be from home subject to business requirements. Our main office is Dunedin House, Columbia Drive, Stockton-on-Tees, TS17 6BJ but on occasions you may be required to work from other Council buildings within the Borough (where appropriate). If you would like an informal discussion about the post, please contact Alan Glew, Service Lead - Strategy and Policy on (Tel no. 01642 526 598) or request a Microsoft Teams appointment by forwarding an email to <a href="mailto:strategichousing@stockton.gov.uk" target="_blank">strategichousing@stockton.gov.uk</a> Please note that all communication regarding your application for this post will be sent to the email address that you have registered with North East Jobs, including your invite to interview if you are short-listed. Please check your email after the closing date for notification from '<a href="mailto:DONOTREPLY@NORTHEASTJOBS.ORG.UK" target="_blank">DONOTREPLY@NORTHEASTJOBS.ORG.UK</a>'. All communication will also appear in the 'My Messages' section of your North East Jobs account.

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