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Every room has to be perfect. We're searching for a Accommodation Manager to make sure our standards never slip - managing all aspects of our accommodation and laundry operations to deliver memorable and unique guest experiences at voco Belfast. We are uniquely positioned as the first voco on the Island of Ireland - a luxury brand within IHG Hotels &amp; Resorts- one of the world leading hotel companies providing True Hospitality for good. We are committed to offering a fantastic guest experience by leading to team to create memorable guest experiences. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Managing, coaching, and developing a team dedicated to delivering exceptional housekeeping and laundry standards</li> <li>Responsible for the people function within Accommodation- managing and supporting the employee lifecycle from induction to talent planning and succession</li> <li>Ensuring all administrative duties are complete behind the scenes- from payroll, rota management to training compliance</li> <li>Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives</li> <li>Helping to refine and prepare budgets that help us maximise profitability</li> <li>Addressing special requests for guests, VIPs, repeat visitors and VIP Club members</li> <li>Assisting with deep cleaning projects and occasionally assisting your team during busy periods, leading by example and collaborating with other departments.</li> <li>Educating all team members on the importance of remaining compliant with local laws and safety standards</li> <li>Serve as a duty manager on duty when required</li></ul>What we need from you <ul> <li>Minimum of 2-3 years of experience in a managerial role within accommodation. Working within a branded environment is advantageous.</li> <li>Proven track record of exceeding guest expectations and achieving high levels of guest satisfaction.</li> <li>Excellent communication, interpersonal, and organisational skills.</li> <li>Strong leadership abilities with a focus on coaching and development.</li> <li>Proficient in hospitality industry software and technology.</li> <li>A keen eye for detail and a commitment to maintaining high standards.</li> <li>Ability to work effectively with your team and prioritise tasks in a fast-paced environment.</li></ul>What you can expect from us We give our people everything they need to succeed and are proud to offer industry leading benefits within Belfast that rewards all your hard work designed to help you live your best work life. Joining The iNUA Collection &amp; IHG Hotels &amp; Resorts means becoming a part of a dynamic team dedicated to excellence in hospitality. We offer competitive compensation and benefits, as well as opportunities for career growth and development within our renowned collection of hotels. We offer industry leading benefits for your commitment to us such as: <ul> <li>Life Assurance</li> <li>Enhanced family friendly benefits across Maternity, Paternity &amp; Adoption</li> <li>Enhanced Pension Contributions- we match up to 5% of your contribution</li> <li>Discounted accommodation across IHG Hotels - 6000 Hotels Globally</li> <li>50% of Food &amp; Beverage when staying on an employee rate at an IHG Hotel</li> <li>Discounted Accommodation &amp; Friends &amp; Family rates across the iNUA Hotel Collection</li> <li>Access to our Employee Assistance programme &amp; access to an App and suite of health options</li> <li>Opportunities to upskill and develop with Inspiro our apprentice partner</li> <li>Regular management training and development opportunities</li> <li>Employee of the Month with annual value awards</li> <li>Monthly Thank You recognition events</li></ul>

Accommodation Manager

Case Worker &amp; Housing Support Grade Case Worker Reporting to Local Management Team Portfolio Women Leaving prison project Contract Fixed term - 3 years Hours 35 hours per week, rota based across 7 days including mornings, afternoons, evenings and weekends. Scope of Responsibility To be a member of a multi-disciplined team using holistic approaches to support Depaul service users. Working to a housing-led, low threshold, harm reduction approach, where service users receive a high degree of support and advice. Depaul has a commitment to service user participation and to empowering our service users to manage their own lives. The aim of the role is to support and signpost service users into services that will improve their housing, health and wellbeing while improving the service users quality of life. This is achieved through the provision of engagement and individualised support plans, targeted interventions, signposting and group work. You will work proactively form strong relationships and gain service users' trust, striving to provide the best possible service levels at all times. Key Areas of Responsibility Service user focus â- To provide service user support in a person lead manner, which is both professional and respectful. â- Assess the safety and wellbeing needs of the service user and develop plans which address and reduce identified risks. â- In partnership with service users, to assess their needs and develop support plans, which are flexible and respond to the changing needs of the service users. â- Supporting people to engage with services, to stabilise and settle into accommodation settings â- To build effective, appropriate and supportive relationships with service users, developing support plans with the aim of reducing re-offending â- Be responsible and resilient in the face of challenging behaviour and individuals who may be in crisis; disclose and discuss risks responsibly, operate within existing data sharing frameworks; acknowledge areas of limitation; and liaise with all linked professionals responsibly. â- Developing and implementing Resettlement Plans and reviewing progress with Service Users. â- Facilitate individuals to identify and maintain appropriate move on accommodation providing practical help and support throughout this transition. â- To work with service users and relevant external agencies in order to deliver meaningful and effective key working To support service users to integrate with their communities in line with good neighbourhood principals. â- To advocate on behalf of service users to achieve the best outcomes for them. â- Provide outreach work within the community based on service delivery needs Health &amp; Safety â- To ensure that Health and Safety standards are met within the service in accordance with Depaul's Health and Safety policy and procedures. â- To undertake assigned duties regarding the overall health and safety and security of the service and utilize available security systems to manage risk relevant to the service. â- To ensure completion of all relevant wellbeing and health and safety checks Administration &amp; Record Keeping â- Carry out service administration tasks such as; upkeep of client records, financial transactions, internal and external reports, incident and accident management and other record keeping relevant to the roles. â- To remain vigilant to IT and cyber risks and comply at all times with Depaul's IT Security policies. Other duties â- To be a contributing team player, taking part in handovers, team meetings, core training, the mentoring of Volunteers and supporting other team members in ensuring all decision making is appropriate and consistent â- To at all times undertake your role in a professional manner maintaining a high quality standard of work in line with Depaul Values and ethos. The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time. â- Ability to work on a rota basis (7-day week - Mornings, Evenings &amp; Weekends) â- Essential Criteria for community outreach Case Workers: Access to a car insured for business purposes during working hours, and a valid driving licence. Access NI This Post is subject to an Enhanced Access NI check. Having a criminal record will not necessarily debar you from working with Depaul. This will depend on the nature of the position, together with the circumstances and background of your offences or other information contained on a disclosure certificate. NISCC This post is subject to NISCC registration, if you do not hold a valid registration this must be completed within your probationary period. Person Requirements Qualifications &amp; Experience <ul><li>A formal Level 3 qualification in a social care field, e.g. diploma in health and social care or equivalent </li></ul>And <ul><li>At least 2 years paid experience working with vulnerable women, desirably experience working with women leaving prison </li></ul>OR <ul><li>At least 3 years paid experience working with vulnerable women, desirably experience working with women leaving prison </li></ul>And 3 formal qualifications at Level 2 to include Math and English, e.g. GCSE's or NVQ Skills <ul><li>Good working knowledge of risk assessment and risk management processes </li><li>Good IT skills, including working knowledge of using IT systems to record client information </li><li>Good written and verbal communication skills. </li><li>The ability to compile and present accurate written and electronic reports </li></ul>Knowledge <ul><li>Have an understanding of homelessness and the issues that can lead to homelessness </li><li>Have an understanding of what supports can be offered in homeless services to promote positive futures </li><li>Have knowledge/experience of working with needs assessment, key working and support planning for service users, specifically relating to people who have committed offences Have a knowledge of the statutory and voluntary sector resources available to people experiencing homelessness or at risk of homelessness </li><li>Understand the importance for Health and Safety standards in the delivery of services on a day to day basis. </li><li>Knowledge of relevant statutory and voluntary agencies and the ability to network/liaise with all relevant bodies </li><li>Knowledge and willingness to work within the guidelines of Depaul vision mission and values.</li></ul>Closing date for applications: 16th May 2025 Dependent on the number of applications, we may contact applicants before the closing date. 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Case Worker & Housing Support

We take our housekeeping standards seriously. So, we're searching for a Room Attendant to join us at voco Belfast an IHG Hotel with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience. Not only will you be joining a Global brand, but we also have a local focus being part of The INUA collection. A little taste of your day-to-day Every day is different, but you'll mostly be: <ul> <li>Making sure every single room is at its absolute best for our guests</li> <li>Helping our guests in any way you can - whether they've forgotten their toothbrush or just need to find the elevator</li> <li>Keeping your supervisor in the loop by advising them of any progress or problems</li> <li>Monitoring and controlling supplies to minimise waste</li> <li>Doing your best to reunite guests with any lost or misplaced items</li> <li>Regularly assisting with deep clean projects</li> <li>May include late room attendant duties</li> <li>Public area cleaning</li></ul>What we need from you <ul> <li>It's a physical role and you'll be on your feet most of the day, so fitness is important</li> <li>Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects</li> <li>You may need to bend and kneel to complete some activities</li> <li>Literacy skills - reading, writing and basic maths skills </li> <li>Flexible attitude to shifts - you may be required to work nights, weekends and/or holidays</li></ul>About the role: Up to 12 hours with opportunity for overtime to cover holidays and busier periods. Benefits: We are proud to offer you industry leading Benefits! <ul> <li>Competitive salary and benefits package- your salary will increase after one years service to reward your commitment &amp; dedication to us.</li> <li>Discounts across IHG Hotels &amp; Resorts- WORLDWIDE, including 50% off Food &amp; Beverage experiences when you stay.</li> <li>Enhanced Pension - We match up to 5%.</li> <li>Life Assurance</li> <li>Company Maternity &amp; Paterntity </li> <li>Earn IHG Points for Tripadvisor Incentives</li> <li>Earn IHG Points of upselling</li> <li>Colleague of the Month/ Annual Value Awards</li> <li>Be part of a prestigious hotel collection renowned for exceptional service.</li> <li>Access to employee discounts for you, your family and friends.</li> <li>Learning and development opportunities- including NVQs</li></ul>We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family! The iNUA Collection is an equal opportunities employer. You must be eligible to work in the UK to be considered for this position.

Accommodation Assistant

Annual salary: up to £28,917.00 Housing Support Officer Belfast Salary up to £28,917 per annum Full time - Permanent, 40hrs per week, Monday to Friday Including company vehicle and fuel card or £3,500 company car allowance Mears provides temporary accommodation to asylum seekers whilst their claim is being assessed in three regions: Northeast, Yorkshire and Humber, Northern Ireland, and Scotland. At the end of May 2021 Mears had over 19000 service users across the three regions. Mears work in partnership with central and local Government, registered providers, tenants, landlords and investors to find solutions to homelessness, provide more social and affordable housing and create specialist housing for people with care needs. About the Role: Due to contract expansion, we are seeking for a Housing Support Officer to join our team. This is an exciting position that works exclusively to support Asylum seekers going through their right to work Asylum application process with the home office. The ideal candidate will be resilient, trustworthy, caring, a people person and extremely empathetic to others. As a Housing Support Officer every day is different, no day is the same. Although this role comes with it challenges it is an extremely rewarding role. As a Housing Support Officer your main duties will include but not limited to ensuring service users are supported at various stages of their Asylum application process including any safeguarding and welfare issues you come across, providing practical and emotional support to service users, monitoring service users' wellbeing and support needs and ensuring all records are updated and accurate for home office audit purposes. It is essential to maintain boundaries and being resilient to ensure a professional and a well-defined service is provided to always meet the needs of the service users. Role Criteria: <ul><li>Experience of working with vulnerable and diverse client groups</li><li>Experience and understanding of safeguarding</li><li>Ability to identify individuals and family need and recognise the required support packages to maintain independence</li><li>Experience working with mental health and or challenging behaviour</li><li>To communicate effectively with colleagues, local authorities, and service users</li><li>Experience with record keeping and risk assessments</li><li>Ability to work under own initiative</li><li>Resilient</li><li>You will be supportive, trustworthy, a good listener, approachable and empathetic to others</li><li>Flexible and happy to travel</li><li>Full UK driving license</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. As part of the recruitment process for this role, we will carry out a DBS &amp; BPSS check, as well as Security Clearance. For these checks to be completed, we will require from you the relevant identification, including Proof of Address, References, a valid passport and proof that you have lived in the UK for the last 5 years. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Company Vehicle and Fuel Card</li><li>Access to EAP Counselling sessions</li></ul>Apply below or to discuss your application further; contact: Beth Dunford (<a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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