field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

job_organization_name

An opportunity has arisen within The Service Improvement Team for a Service Improvement Officer<ul><li>Are you passionate about driving positive change and improving services?</li><li>Do you have a track record of successfully managing projects and delivering results within set timescales?</li><li>Are you able to demonstrate your ability to analyse data and communicate findings clearly and effectively? &nbsp;</li></ul>Location:&nbsp;Godalming – Hybrid workingContract: Fixed Term Contract for 6 monthsStarting salary: £37,039&nbsp;Working Pattern: Full Time (37 hours)The candidate should possess strong communication skills, with the ability to write clear, concise reports and deliver engaging presentations.Bring experience in project and time management with the ability to work independently and deliver results under pressure.Demonstrate a highly analytical approach to evaluating data, making informed decisions that drive effective service improvements.Operational Duties &amp; Accountabilities<ul><li>Co-ordinate and support individual service reviews and assist with arrangements to meet statutory regulations.</li><li>Collect, analyse and report on housing service policies, procedures and performance data with a view to identifying areas for improvement</li><li>Carry out research into how other organisations provide equivalent services and report on examples of best practice for service reviews and other initiatives</li><li>Assist with collection and submission of data required for benchmarking, carry out benchmarking exercises on-line and produce reports of results for service reviews and as required by service managers</li><li>Carry out research with tenants, other customers and stakeholders including online,&nbsp; postal and telephone surveys, focus groups, face-to-face interviews etc. connected with service reviews and other initiatives</li><li>Co-ordinate arrangements for Tenants’ Satisfaction Survey and development of proposals to act on findings</li><li>Monitor, evaluate and report on progress towards implementation of improvement plans following service reviews</li><li>Produce user-friendly information for customers, staff and external stakeholders about performance and service developments</li><li>Assist in the management of the housing service content on the Council’s website and intranet</li><li>Collect, analyse and report on performance indicators and related information and new Government policies and initiatives</li><li>Undertake any other duties as may be assigned from time to time commensurate with the grade of the post&nbsp;</li></ul>There are many benefits to working at Waverley Borough Council. In particular we are very supportive of flexible and agile working, we provide flexi-time, we have generous leave entitlements, including an additional three days off when the office is closed between Christmas and New Year. We also have a range of learning and development services to support your career goals&nbsp;For an informal discussion about the post, please contact Sharan Thompson at <a href="mailto:sharan.thompson@waverley.gov.uk" target="_blank">sharan.thompson@waverley.gov.uk</a>How to apply: To apply for this post, please complete the application form which is available on our website’s <a href="https://url.uk.m.mimecastprotect.com/s/I3dSCBRvlfBN09IzfRU2we9z?domain=ats-waverley.jgp.co.uk" target="_blank">Job Vacancies</a> page.Closing date for applications: 9.00am on 25/03/2025&nbsp;Please note we do not accept applications after the closing date and time given on the advert.Interview date:&nbsp;03/04/2025 &amp; 04/04/2025Please find the link to the vacancy here: <a href="https://url.uk.m.mimecastprotect.com/s/uNxhCDJxpC0ZwKH5hgUjTHhH?domain=ats-waverley.jgp.co.uk" target="_blank">Current Vacancies | Jobs at Waverley | Services | Waverley Borough Council (jgp.co.uk)</a>

Service Improvement Officer x 2

Private Sector Housing and HMO Enforcement ManagerAre you ready to make a real impact in the private rented sector? We're looking for a dynamic leader to join our team and drive excellence in private sector housing!With over 17,000 private rented properties, including over 1,100 mandatory licensed HMO’s, in the city you will get the chance to lead and develop the service making a real difference in the community and improving people's lives.What You'll Do:<ul><li>Shape Policy:&nbsp;Influence local housing strategies with your deep understanding of private sector housing and government policies.</li><li>Lead Enforcement:&nbsp;Tackle complaints and ensure compliance in the private rented sector.</li><li>Advise and Support:&nbsp;Be the go-to expert for council members, stakeholders, and the public.</li><li>Drive Improvement:&nbsp;Manage team workloads and spearhead process enhancements.</li><li>Deliver Excellence:&nbsp;Provide top-notch service to our community, focusing on efficiency and improvement.</li></ul>What You Bring:<ul><li>Expertise in private sector housing dynamics and regulatory functions.</li><li>Strong research and analytical skills.</li><li>Clear, concise communication with diverse stakeholders.</li><li>Leadership and team management prowess.</li><li>A passion for high-quality, customer-focused service.</li></ul>Why You'll Love It Here:<ul><li>Make a Difference:&nbsp;Shape policies and improve public health.</li><li>Grow Your Career:&nbsp;Enjoy opportunities for learning and advancement.</li><li>Collaborative Team:&nbsp;Work with a supportive, dedicated team.</li></ul>Ready to lead and inspire? Apply now and be part of something big!For further information or an informal discussion please contact Vicki Hopps; Regulatory Services Manager: <a href="mailto:vickihopps@norwich.gov.uk" target="_blank">vickihopps@norwich.gov.uk</a> or 01603 989365

Private Sector Housing and HMO Enforcement Manager

Position: Asset Manager (Housing Revenue Account) Location: Hybrid - Oxford area and Work from home Salary: £78,092 per annum Hours: 37 hours per week Contract Type: PermanentAbout Us: Oxford City Council is an ambitious and successful authority dedicated to building a world-class city for everyone. We are accelerating plans to build more housing: both affordable and council homes and we have committed to investing over £200m over the next 5 Years to maintaining our assets and keeping our residents safe and warm. We are striving to reduce inequality and improve health and wellbeing, and we are taking a lead on reducing emissions to become a net carbon neutral city by 2040. Join our supportive and collaborative team where new ideas are valued, and help us build a fairer, greener city in which everyone can thrive.The Role: We are seeking an experienced Asset Manager to lead our landlord responsibilities for Housing Revenue Account (HRA) asset management and maintenance. This is a unique opportunity to redefine our approach to asset management, investment and compliance in an ever-evolving housing landscape.Key Responsibilities:<ul><li>Develop and implement the Asset Management Strategy for HRA housing stock, ensuring alignment with economic, environmental and service quality objectives.</li><li>Oversee a varied portfolio of around 8,000 homes, working closely with a range of colleagues.</li><li>Manage a £50M annual revenue and capital budget, ensuring financial efficiency and value for money.</li><li>Lead on programmed maintenance, reactive maintenance and support our decarbonisation agenda to achieve net zero by 2040.</li><li>Ensure compliance with the Social Housing (Regulation) Act 2023 and other relevant legislation.</li><li>Engage with residents and stakeholders to ensure the strategy stays on track.</li><li>Foster a culture of collaboration and accountability.</li></ul>About You:<ul><li>Chartered Member of RICS or equivalent professional body.</li><li>Proven experience in asset management within social housing or local government.</li><li>Strong background in budget management and financial planning.</li><li>Knowledge of compliance and safety standards in housing.</li><li>Excellent data management and analytical skills.</li><li>Effective communication and stakeholder engagement skills.</li><li>Ability to manage complex programmes of work and drive change.</li><li>Highly collaborative with demonstrable experience of working in partnership with contractors to optimise delivery.</li></ul>Benefits:<ul><li>Generous holiday entitlement of 29 days per year, plus an additional 4 days after 5 years’ service.</li><li>Local Government Pension Scheme.</li><li>Payment of professional fees and subscriptions.</li><li>Eye care, gym membership, cycle to work scheme, staff offers discount scheme and an Employee Assistance Programme.</li><li>Discounts for Oxford attractions.</li><li>Support with career development and learning opportunities.</li></ul>Oxford City Council is an equal opportunity employer. We welcome applications from all sections of the community and are committed to safeguarding and promoting the welfare of children, young people, and adults at risk.Join us and help build a world-class city for everyone!For more information <a href="https://url.uk.m.mimecastprotect.com/s/OUMECM5XOSEQEPfkh3T8xl8a?domain=join-oxford.co.uk/" target="_blank">www.join-oxford.co.uk</a>

HRA Asset Manager

<dl><dt>Location</dt><dd>Derbyshire Dales District Council, Matlock</dd><dt>Reference</dt><dd>JOB/25/00524</dd><dt>Salary details</dt><dd>Grade 7 (SCP 16-22) £ 29,572 to £32,654. Pro rata for part time</dd><dt>Job term</dt><dd>Full Time</dd><dt>Appointment type</dt><dd>Permanent</dd><dt>Hours</dt><dd>37 hours per week, but part time may be considered</dd><dt>Closing Date</dt><dd>16 March 2025</dd></dl><ul><li><a href="mailto:?subject=I%20wanted%20you%20to%20see%20this%20job%20-%20Housing%20Needs%20&amp;%20Research%20Officer&amp;body=Check%20it%20out%20on%20this%20link:%20https%3A%2F%2Fjobs.derbyshire.gov.uk%2Fhousing-housing-needs-research-officer%2F45763.job" target="_blank">Email</a><a href="https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fjobs.derbyshire.gov.uk%2Fhousing-housing-needs-research-officer%2F45763.job&amp;amp;src=sdkpreparse" target="_blank"> Facebook </a><a href="https://twitter.com/share?ref_src=twsrc%5Etfw" target="_blank">X</a><a href="https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fjobs.derbyshire.gov.uk%2Fhousing-housing-needs-research-officer%2F45763.job" target="_blank"> LinkedIn</a></li></ul>37 hours per week but part time hours may also be considered for this role.&nbsp;Derbyshire Dales District Council presents this exciting opportunity to apply for a permanent post to help shape and deliver our housing priorities. We are keen to develop information on housing needs across the district to support the delivery of new affordable housing and other housing objectives.&nbsp;We have a strong ‘One Team, One Council’ culture. &nbsp;Alongside the excellent quality of life, we can offer you the opportunity to further develop your career within an excellent and family friendly authority, with the benefits of hybrid working, flexitime, personal development and CPD opportunities, free staff car parking at Matlock Town Hall, and a confidential counselling service.&nbsp;Working within the Housing Team the successful candidate will bring skill and expertise to complement our existing work. You will work alongside colleagues delivering homelessness services, housing advice and support, estate regeneration, and developing new affordable homes. You will be part of an award winning and dedicated team, working corporately with colleagues across the Council. This is a great opportunity to utilise your skills and make a real difference.&nbsp;For further information contact Jeremy Mason, Housing Enabling and Development Manager, on 01629 761256 email <a href="mailto:jeremy.mason@derbyshiredales.gov.uk" target="_blank">jeremy.mason@derbyshiredales.gov.uk</a> .If you encounter and problems applying online please contact&nbsp;<a href="mailto:humanresources@derbyshiredales.gov.uk" target="_blank">humanresources@derbyshiredales.gov.uk</a>&nbsp;We do not accept CVs.Candidates must possess the necessary ‘right to work in the UK’ authorisation. We are unable to provide sponsorship or assume sponsorship of an employment visaas we do not possess a visa sponsorship licence.Provisional Interview Date: First Week of AprilTo apply, please tell us within the application form why you would like to be considered for this post and how your skills fit the requirements detailed on the Job Description / Person Specification. We’re looking for people who canPlease be aware that Derbyshire County Council is placing this advert on behalf of this organisation and you should refer directly to its website for details of the terms and conditions attached to this post. Any queries regarding this advert or the recruitment process should be made directly to the organisation.

Housing Needs & Research Officer

We’re looking for a Head of ICT to join our client.&nbsp;This is a strategic leadership role responsible for overseeing ICT operations, driving digital transformation, and ensuring secure and efficient systems for residents and employees.Key Details:<ul><li>Temporary contract</li><li>Hybrid working (TBC)</li><li>Salary: £78,000 per annum</li></ul>Your Role:<ul><li>Lead the ICT strategy, ensuring alignment with business goals.</li><li>Manage a £1 million+ ICT budget, delivering value-for-money solutions.</li><li>Develop and implement ICT policies, ensuring compliance with best practices.</li><li>Procure and oversee contracts for software, hardware, and telecommunications.</li><li>Ensure data security, backups, and risk management across all systems.</li><li>Lead digital transformation projects, ensuring smooth implementation and adoption.</li><li>Build strong relationships with external partners, housing organisations, and councils.</li><li>Provide expert advice to the Executive Team on ICT developments and procurement.</li><li>Manage a high-performing ICT team, fostering a culture of excellence.</li></ul>What We’re Looking For:<ul><li>Proven experience leading ICT teams within housing, local government, or similar sectors.</li><li>Strong knowledge of IT systems, digital transformation, and risk management.</li><li>Experience managing large ICT budgets and procurement processes.</li><li>Excellent project management skills, with the ability to drive change initiatives.</li><li>Strong stakeholder engagement and communication skills.</li><li>Relevant IT qualifications (e.g., ITIL, Prince2, or equivalent experience).</li></ul>Why Apply?<ul><li>Lead transformational ICT projects within a progressive housing organisation.</li><li>Be part of a dynamic leadership team, shaping future ICT strategies.</li><li>Competitive temporary salary of £78,000 per annum.</li></ul>Interested? Submit your CV today and take the next step in your ICT leadership career. Apply now!

Liquid Recruitment Solutions

Head of ICT

Job title: Head of membershipBand: 2Salary: £53,550 to £58,632 depending on experienceLocation/base: Hybrid – a combination of working from home and in the Coventry office&nbsp;Hours: 35 hours per week About you We’re seeking an exceptional leader with extensive experience working in a membership organisation to drive CIH’s membership, member engagement and events offer.&nbsp; You’ll have a strong understanding of what it takes to lead high-performing, specialist teams, paired with a high level of personal integrity. Excellent communication skills are essential, as you’ll be responsible for building relationships with stakeholders at all levels and presenting complex ideas in clear, accessible ways.&nbsp; With a keen commercial mindset, you will play a pivotal role in supporting the organisation to achieve our growth, engagement and retention goals, whilst ensuring exceptional member experience and satisfaction. &nbsp;How to apply For an informal chat about this role, please contact Sarah Dunkerley, Director of membership and professional development - &nbsp;<a href="mailto:sarah.dunkerley@cih.org" target="_blank">sarah.dunkerley@cih.org</a>. For details of how to apply please visit our careers page - Careers &amp; Vacancies | Chartered Institute of Housing (CIH). CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp; Closing date for applications: Monday 24 March 2025 at 5pm. Interviews due to take place: Monday 7 and Tuesday 8 April 2025 in our Coventry office. &nbsp;

Chartered Institute of Housing

Head of Membership

Greenacre have been commissioned to assist a local authority in Surrey to recruit an Interim Electrical Manager on a temporary basis.Longevity: 3 months initiallyManaging the delivery of the cyclical Electrical testing programme and capital programmes<ul><li>Experience of managing the electrical discipline and contracts management of all electrical works</li><li>This role will cover the management of the electrical contractor to ensure all works are carried out safely within time and budget and also ensure the customer is safe at all times</li><li>Lead the implementation of the company's health, safety, and environmental policies on-site.</li><li>Take responsibility as main point of contact for clients, senior management and key stakeholders</li><li>Managing 1 direct report (Electrical Inspector)</li><li>Must have a relevant Electrical qualification </li><li>2 days a week in the office (Tuesdays and Thursdays) on a weekly basis</li></ul>

Greenacre Recruitment Ltd

Interim Electrical Manager

Advert close date: Friday 28th March 2025Greenacre are pleased to be supporting a social housing organisation, based in Sheffield with their recruitment of an Asset Reinvestment Manager.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience in the design, procurement and administration of effective and legally compliant planned works, major works and cyclical maintenance projects.What will you do in the role?<ul><li>Be the responsible person for the operational delivery of the organisation’s asset investment plans, including capital and major works and decarbonisation initiatives, procuring and managing delivery contracts within budget.</li><li>Build and maintain productive internal and external partnerships with contractors, professional bodies, local authorities, and agencies to enhance service delivery.</li><li>Support the embedding of tenant feedback in all aspects of the service, ensuring tenant perspectives drive continuous improvement and positively influence service delivery. Ensure appropriate statutory consultation takes place in relation to asset investment.</li><li>Support the organization’s approach to health, safety, and regulatory compliance for assets, upholding all landlord obligations and associated standards.</li><li>Ensure there are controls in place to maintain robust data management systems related to asset life cycles and stock condition to support strategic planning. Utilise asset and customer data to improve satisfaction and outcomes for customers.</li><li>Lead, develop, and support an effective team, ensuring high performance through regular reviews, goal setting, and training aligned with organizational priorities.</li><li>Manage recruitment, employee development, performance, and health and safety within the team, fostering a culture of continuous improvement and accountability.</li><li>Contribute to the strategic direction, business planning, and long-term goals of Arches, supporting high standards of performance and value for money organisation wide.</li><li>Support the Head of Asset Management in ensuring all asset risks are identified, monitored, and mitigated in line with the Risk Management Policy.</li></ul>Skills and experience<ul><li>Professional/technical qualification in Surveying, Building Maintenance or Construction and/or suitable relatable working experience</li><li>Experience of operational management and delivery of capital and major works programmes within a relevant organisation.</li><li>Knowledge of JCT and NEC construction contractual frameworks.</li><li>Experience of delivering improvement programmes that are compliant with relevant statutory and regulatory requirements, including relevant health and safety, building control and CDM regulations.</li><li>A proven track record of building and maintaining relationships partnerships with key stakeholders.</li><li>Experience of procuring and implementing capital and major repairs delivery contracts, including through open market tendering and through procurement frameworks.</li></ul>To discuss this role in more depth, &nbsp;contact Dean Wylie on 07715 658148 or email <a href="mailto:dean@greenacre-recruitment.com" target="_blank">dean@greenacre-recruitment.com</a>This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Asset Reinvestment Manager

Income Collection Officer Advert close date: Friday 28th March 2025 Location: Shropshire (hybrid)Greenacre are pleased to be supporting a Shropshire based housing organisation, with their recruitment of an Income Collection Officer.The ideal candidate will have experience of income collection within a social housing setting.What will you do in the role?&nbsp;<ul><li>Taking front-line calls from residents, who are facing rent arrears</li><li>Managing the inbox</li><li>Handling claims of universal credit</li><li>Income collection &amp; rent arrears</li></ul>Who would excel in this role?<ul><li>Experience of rent/ income collection from residents who are in arrears</li><li>Experience of discussing payment plans and options</li><li>Knowledge of universal credit and the benefits system</li></ul>Greenacre Recruitment are a Disability Confident employer and are committed to providing employment opportunities from a diverse and inclusive candidate talent pool.We believe diversity drives innovation. If you feel you have what it takes to fulfil this role, but are worried about any perceived barriers that might hold you back from applying, please contact us for an informal chat about your requirements and we will do our best to assist.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Income Officer - Housing Services

Duration: 3 months interimGreenacre are pleased to be supporting a social housing organisation, based in Essex with their recruitment of a Housing Finance &amp; Admin Officer.&nbsp;The purpose of the role is to support the smooth day to day running of the Housing Service by providing efficient and accurate business supportWhat will you do in the role?<ul><li>Assist the Housing Service in the administration of their caseload and workflow, liaising with customers, other departments and organisations as necessary</li><li>To follow standard operating procedures in line with service and financial procedures and data protection and contribute to developing and improving business support procedures</li><li>Assist with maintaining and collating simple data for routine data quality assessments and assisting with other statistical analysis and returns as required</li></ul>Who would excel in this role?&nbsp;<ul><li>Experience of using housing IT systems, as well as Word, Excel &amp; Outlook</li><li>Knowledge of basic finance systems and an ability to check invoices and monitor budgets &nbsp;</li><li>Good numeracy skills and ability to accurately check and process invoices</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Finance & Admin Officer

Greenacre are pleased to be supporting a social housing organisation, based in North Hertfordshire, with their recruitment of a Development Administrator, to support the Development Team in the delivery of development projects and the development programme.What will you do in the role?&nbsp;<ul><li>Arrange training and regular team meetings and steering groups and minute these sessions before distributing documentation</li><li>Be responsible for the timely processing and recording of all invoices requiring payment, ensuring internal processes are followed</li><li>Assist in the completion of satisfaction surveys on newly built properties as and when required</li><li>Take responsibility for administrative support including archiving of old schemes, audit filing and scanning of incoming mail</li><li>Assist the After Care Manager in co-ordinating repairs during the Defects stage of a newly built scheme</li></ul>&nbsp;Who would excel in this role?&nbsp;<ul><li>Computer literacy – proficient in the use of Microsoft packages – Word, Excel</li><li>Experience of processing invoices and raising purchase orders</li></ul>&nbsp;To discuss this role in more depth, please phone Emma Carroll on 07736 161979.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Development Administrator

Employer:Woking Borough CouncilSalary Range - £28,714 - £39,717 (dependent on experience) plus a flexible benefits allowance of up to £2,007 per annum and a vehicle allowance of £2,600Location: WokingContract: PermanentWorking Pattern: Flexible Hours/Full TimeHours: 37 hours per week.DBS Check: YesClosing Date: 30/03/2025 at 23:55Reference: COM/25/305557Are you passionate about engaging with customers and giving them a voice? Are you someone who can help foster an open and positive complaints culture that doesn’t shy away from complaints and learns from resident feedback?We have a new and exciting opportunity to join the Housing Services team as a Housing Complaints &amp; Insight Officer. This role has been created to support our transformation journey particularly developing a resident centric and open approach to complaints handling and driving forward analysis of complaints data, developing a lessons learnt approach and contributing key insights that will help transform services and improve customer satisfaction.This is an exciting time to join Woking Borough Council as we continue to transform our Housing Service in line with our Housing Improvement Plan and resident feedback. The successful candidate will be joining at a time where they can play an important role in this journey and utilise their skills, experience and commitment to residents.We are seeking a motivated, flexible, and highly organised individual who will be responsible for managing all aspects of complaints handling including initial contact with residents, logging of complaints, liaising with investigating officers/Managers for complaints responses at all stages of the complaints process, as well as dealing with all cases referred to the Housing Ombudsman service.You will have a sound understanding of regulatory timescales and deadline and experience in all aspects of complaints handling and complex complaints resolution. The successful candidate will have a focus on handling complaints fairly, openly and providing a high-level of customer experience.The ideal candidate will also be able to demonstrate experience in analysing complaints data and trends and presenting this information to Housing Managers of all seniority levels and support the development of a “lessons learnt” culture within the Housing Service that focuses on service improvement through a variety of resident feedback sources including complaints.You will also require excellent written communication skills in order to support with report writing, policies and procedures and yearly Ombudsman self-assessment activities.You will be a confident and articulate individual who can lead regular complaints meetings and deliver training to investigating Managers/officers as required to ensure high standards of complaint management, customer focused responses and communicate changes to regulatory requirements.You will have a can do and positive attitude and understand the important of building collaborative, trusting relationships with all customers including tenants, agencies, stakeholders, families, and other departments within the Council to deliver the best outcomes for our tenants.In addition to complaints handling, you will also administer our Member/Councillor enquiries process, FOI’s and SARs.Effective communication is key and will allow you to get to the heart of issues and deal with sensitively, professionally, and courteously.You will also be an essential car user and be required to have access to a vehicle.The Council offers in return a generous flexi time scheme with the ability to take two flexi days a month, membership of the local government pension scheme, discounted health and leisure membership, plus many more excellent benefits. &nbsp;Please ensure you answer the application questions with the STAR method (situation, task, action and result) to explain how you meet the role criteria&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;DBS CheckWoking Borough Council takes a robust approach to thoroughly checking anyone who has applied to work with vulnerable groups including children.As this job involves contact with vulnerable groups, successful applicants will be required to obtain a Disclosure Certificate from the Disclosure and Barring Service (DBS). Assistance will be given by the Council and further details can be found in the job pack.Who to contact for informal discussion:For an informal discussion about the role, please contact Rosalynn Funnell, (Resident Engagement Team Leader) on 01483 743612Closing Date:&nbsp; 30 March 2025 - 23.55pmInterview Dates: &nbsp;14, 15 and 17 April 2025<h4>How to apply</h4>Woking Borough Council values a diverse workforce and welcomes applications from all sections of the community.Please apply online via the link provided.

Housing Complaints & Insight Officer

<h3>Location: Civic Centre, Southend-on-Sea Salary: £47,805 - £52,098 (Grade M3) Contract: Fixed term for 1 year Department:&nbsp;Corporate Services Closing Date:&nbsp;Friday 21st March</h3>About Us:&nbsp;South Essex Homes is dedicated to providing high-quality housing services to our community. We are looking for a dynamic and experienced Complaints and Data Protection Manager to join our team and ensure our services meet the highest standards of compliance and customer satisfaction.Role Overview:&nbsp;As the Complaints and Data Protection Manager, you will lead a team responsible for managing complaints and ensuring compliance with data protection legislation. You will act as the Data Protection Officer, oversee the complaints handling process, and provide training and guidance to staff on data protection matters.Key Responsibilities:<ul><li>Act as the Data Protection Officer, ensuring compliance with GDPR and the Data Protection Act 2018.</li><li>Develop and maintain data protection policies and procedures.</li><li>Conduct regular data protection audits and risk assessments.</li><li>Manage data breach incidents and report to the Information Commissioner's Office (ICO) as required.</li><li>Oversee the complaints handling process, ensuring timely and effective resolution.</li><li>Regularly review and update the Complaints and Compensation Policies.</li><li>Provide regular reports on data protection and complaints handling performance to senior management.</li></ul>About You:<ul><li>Strong understanding of GDPR and the Data Protection Act 2018.</li><li>Experience in data protection and complaints management, preferably within the social housing sector.</li><li>Excellent communication, organisational, and leadership skills.</li><li>Ability to manage conflicting priorities and work under pressure.</li><li>Commitment to delivering high-quality customer service and best practices.</li></ul>Why Join Us?<ul><li>Competitive salary and benefits package.</li><li>Opportunity to make a significant impact on our services and community.</li><li>Supportive and collaborative work environment.</li><li>Continuous professional development and training opportunities.</li></ul>How to Apply:&nbsp;If you are passionate about data protection and complaints management and want to make a difference in our community, we would love to hear from you. Please submit your CV and a cover letter outlining your suitability for the role to Daniel Lyons, Director of Finance and Corporate Services at <a href="mailto:daniellyons@seh.southend.gov.uk" target="_blank">daniellyons@seh.southend.gov.uk</a>You can download the full job description here:&nbsp;<a href="https://southessexpropertyservices.co.uk/download/complaints-and-data-protection-manager-jdpdf.pdf?ver=3639&amp;doc=docm93jijm4n2546.pdf" target="_blank"> Complaints and Data Protection Manager JD.pdf [pdf] 243KB</a>

Complaints & Data Protection Manager

Vacancy: Vocational Skills Coach - Housing Location: Field Based Contract Type: Permanent Hours per Week: 37.5 Working Hours: Flexibility required between 7:00 AM - 10:00 PM (core hours 8:30 AM - 5:00 PM) Salary: £35,000 - £40,000 per annumAbout the Role Our client is a national training and education specialist, dedicated to supporting further education providers, employers, and learners in achieving success. With a strong learner-focused approach, our client impacts over 100,000 learners annually. As part of their commitment to transforming lives through learning, they are seeking a Vocational Skills Coach (VSC) - Housing to support and inspire the next generation of professionals.As a Vocational Skills Coach, you will play a vital role in coaching and mentoring learners in the Social Housing sector (up to Level 4). Through monthly progress reviews and online training via Microsoft Teams, you will ensure learners receive high-quality teaching, assessment, and support. While delivery is primarily online, occasional in-person visits to learners and employers may be required.Key Responsibilities<ul><li>Plan and deliver structured training programmes, ensuring a robust Individual Learning Plan (ILP) and continuous learner progress.</li><li>Maintain up-to-date learner records, ensuring compliance with management reporting and audit requirements.</li><li>Provide coaching in Functional Skills where required, ensuring learners receive the necessary support for progression.</li><li>Offer exit guidance to learners, supporting their career development and future goals.</li><li>Deliver high-quality teaching, learning, and assessment, ensuring consistency and fairness across the apprenticeship programme.</li><li>Meet key performance indicators (KPIs) in line with the client’s expectations.</li><li>Collaborate with business support teams to enhance the learner experience.</li><li>Participate in quality assurance activities and continuous professional development (CPD).</li><li>Foster and maintain strong relationships with learners, employers, and stakeholders.</li><li>Promote equal opportunities, diversity, and safeguarding practices in line with company policies.</li></ul>Essential Skills &amp; Qualifications<ul><li>Vocational experience in the Social Housing sector.</li><li>Proven track record of meeting performance targets.</li><li>Strong IT skills and ability to use e-portfolios for planning, marking, and tracking learner progress.</li><li>Excellent communication, coaching, and organisational skills.</li><li>Ability to work independently and as part of a team.</li><li>Sector qualification in Social Housing.</li><li>Level 2 (or above) in Maths &amp; English.</li><li>Level 3 Teaching Qualification (AET, PTTLS) &amp; Level 3 Assessors Qualification (CAVA).</li></ul>Key Performance Indicators<ul><li>Manage a caseload of up to 42 learners.</li><li>Ensure high retention and achievement rates.</li><li>Maintain less than 5% of learners exceeding planned end dates.</li><li>Maintain consistent engagement with learners and employers.</li></ul>Why Join Our Client? Working for our client means becoming part of a team that values its employees and offers fantastic benefits, including:<ul><li>26 days annual leave + Bank Holidays (option to buy or sell up to 5 additional days)</li><li>Length of service annual leave increments (starting at 2 years)</li><li>Healthcare Scheme</li><li>Tech &amp; IKEA Schemes</li><li>Cycle to Work Scheme</li><li>Paid Volunteer Day Annually</li><li>Early Finish Fridays (Last Friday of Every Month)</li><li>Student/Teacher Discounts</li><li>Uniform Provided</li></ul>Flexible Working If the working hours, days, or times don’t fully meet your needs, please get in touch to discuss possible flexible working arrangements.Interested? Apply today &amp; join our client in making a difference through education and career development!

Vocational Skills Coach – Housing

Job Title: Homeless Officer Location: Carlisle Salary: £32,076-£33,024 Hours: 37 hours per week (2 days are perm, 3 days temp funded (12 months) Contract: Permanent (2 days are perm, 3 days temp funded (12 months) About this opportunity We are seeking to recruit a full-time fixed term Homelessness Officer (12 months from appointment) to work across the Carlisle locality, as part of a wider integrated response to preventing homelessness and ending rough sleeping. The role will be varied and rewarding, requiring excellent communication skills to engage appropriately with vulnerable adults who often have a variety of complex needs and rehousing challenges. Who we're looking for We're looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities. We're also about potential over perfection and we can help you grow in the role and thrive in your career. Be sure to take a look at the post specification (below) for the essential criteria for this role. Contact For more information about the role or to arrange an informal chat prior to your application, please contact Gareth Torrens by email at <a href="mailto:Gareth.Torrens@cumberland.gov.uk" target="_blank">Gareth.Torrens@cumberland.gov.uk</a>Guaranteed Interviews We offer a guaranteed interview to the following applicants as long as your application can demonstrate you meet the essential criteria for the role. <ul> <li>Those who consider themselves disabled as defined by the Equality Act 2010</li> <li>Those in care or who have left care and are aged 24 and under</li> <li>Armed forces veterans whose last long term substantive employer was the armed forces</li> </ul>If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more . Diversity, Inclusion &amp; AdjustmentsWe're dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That's why we're a proud Disability Confident Employer and also an Age Friendly Employer - to provide opportunities for everyone to thrive. If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailing <a href="mailto:Resourcing@Cumberland.gov.uk" target="_blank">Resourcing@Cumberland.gov.uk</a> . While adjustments aren't always guaranteed, we'll always listen and we'll try our best to accommodate your needs. Application and Interview information <ul> <li>Closing date: 31/03/2025</li> <li>Interview date: TBC</li> </ul>Please note this role may close early subject to demand. If you're interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed. Please read the supporting information: <ul> <li> Post Specification </li> </ul>Please also refer to our Careers site to find out more: <ul> <li> Our Staff Benefits </li> <li> Candidate Support </li> <li> About Cumberland Council </li> </ul>

Homeless Officer, Carlisle - CMB1476re

Role: Salary: Band 6, £29,055 - £31,296 Location: Work base is Milbank - however agile across stations. (The successful candidate will work across all locations in the area command, regularly linking in with local NPT teams in their sectors depending on organisational need.) Hours/Contract: 37 Hours, Permanent Working for #TeamNP Our purpose at Team NP is simple: to keep people safe and to fight crime. But it takes more than officers alone to do the job - and that's where our 2,000-strong team of police staff and 200 volunteers come in. As one of the largest police forces in England we have a huge variety of departments and specialisms offering you endless opportunities. From mentoring and coaching schemes and online soft skills courses to leadership development programmes; we'll give you the support, training and time to carve out the career you always wanted. As one of the top 50 UK inclusive employers and a disability confident employer, we promote a culture of respect in the workplace so everyone can feel seen, heard and valued. Whether you're a member of staff or a volunteer, you can also expect first-rate support to manage your health and wellbeing. With year-round events, a 24/7 welfare support hotline and a leading approach to neurodiversity, our initiatives enable you to be at your best. Above all else, here at Team NP, we can offer you a career that is so much more than just a job, it's a chance to be part of something that really matters. Learn about our full benefits package. The role Here at Northumbria Police, we think our region is amazing! It takes a great deal of people from different backgrounds, with diverse skills and experience to serve our force area effectively, think you have what it takes to help us make a difference? This could be the perfect time for you to join us as a Community Engagement Officer. Our Community Engagement team is evolving, and we need innovative, solution-focused individuals just like you! Join our dynamic team and play a pivotal role in engaging with diverse community organisations, especially those seldom heard. Collaborate with internal and external stakeholders, including Neighbourhood Policing Teams, to tackle local issues and deliver innovative problem-solving services. Your goal will be to build trust and confidence by developing positive relationships with the community and neighbourhood partners and developing sustainable solutions for community issues. In addition to this you will have a real passion for current affairs, you will keep up to date with local and national news to eagerly stay ahead of emerging community concerns and tensions. We need your enthusiasm to contribute to the completion of vital Community Tension Assessments. Be the driving force for positive change in your community! What you'll do <ul><li>You will be travel throughout South Tyneside and Sunderland attending a wide range of community groups and organisations, delivering presentations on subjects such as Hate Crime and Serious Youth Violence, as well as being heavily involved in projects and joint working with community partners. </li><li>You must be able to establish meaningful links with community organisations and external agencies to promote partnership working, to create and implement solutions to local issues. </li><li>Contribute to the Force's objectives relating to community cohesion, by working in conjunction with Neighbourhood Policing Teams to research local needs. Coordinate support to under-represented victims of crime and disorder and vulnerable and repeat victims, by liaising with internal and external agencies.</li><li>Identify emerging trends and issues in respect of victims, locations and offenders (including address checks processes) to develop sustainable solutions through community cohesion in conjunction with Neighbourhood Policing Teams and to allow regular intelligence reports on emerging issues be created for the Force.</li><li>You'll also be responsible for reviewing, monitoring, and recording incidents of hate crime, helping to inform current community tensions by identifying ongoing patterns and trends.</li><li>This is an important role where you can make a very real, visible difference to the public, communities and individuals that you meet. </li></ul>Sound interesting? For further information, and to support your application, please view the job description . What you'll bring <ul><li>Excellent interpersonal and communication skills both written and verbal.</li><li>Proactive approach and ability to take initiative, capable of working under pressure and meeting deadlines, skilled in prioritising workloads based on importance and timescales, and adept at considering solutions to issues.</li><li>Ability to engage and actively breakdown barriers in conflicting community groups.</li><li>Demonstrable ability to present written information clearly and accurately, with excellent organisational skills, proficiency in handling sensitive information (information security), competency in keyboard, word processing, internet, and IT skills, and experience in clerical/administrative duties.</li><li>Proficient in using social media platforms, electronic mail, and computerized diary systems, with the ability to manage a workload effectively.</li><li>Experience of delivering engaging presentations to a range of audiences.</li></ul>Candidates must have the capability to travel to different locations across the Force area to undertake all assignments in a timely manner. Due to the requirement to work flexibly, unsocial hours and personal safety for lone working; public transport may not be available or suitable at these times. For this reason a full UK driving licence is considered essential. Candidates must be willing to undertake basic Police Personal Safety Training (PPST) to include First Aid. We know it's important for you to feel that you're not only part of a great team, but part of a community. We welcome applications from suitably qualified people from all sections of the community, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. Harnessing these differences creates a productive environment in which everyone feels valued, and their talents are fully utilised. Appointments are based on merit alone. Interested to learn more? For further information about the role please contact <a href="mailto:Katie.Thompson2@northumbria.police.uk" target="_blank">Katie.Thompson2@northumbria.police.uk</a>. What we offer <ul><li>26 days' leave (increasing to 30 days for 5 years+ service) plus 8 bank holidays </li><li>NHS Fleet Solutions Car Lease Scheme </li><li>Enhanced maternity, shared parental and adoption leave </li><li>Flexi time - allowing you to fit your working hours around your individual needs </li><li>Flexible working (we are happy to discuss options such as compressed hours) </li><li>Agile working - option to work from home, your team zone, and spaces across the force </li><li>Fantastic market-leading public sector pension scheme with up to 16% employer contribution </li><li>Corporate travel schemes - local rail, bus services and metro discounts </li><li>Access to private healthcare and eye test vouchers </li><li>Discounts on shopping and eating out thanks to the Blue Light Card and Blue Light Tickets </li><li>We've invested in extensive paid sick leave, trained mental health first aiders on-site, an employee advice service for the times you need that additional support. </li><li>Access to gyms in some stations </li><li>Sports &amp; Social Club - join our thriving sports scene at Team NP and enjoy further exclusive discounts on days out and travel </li><li>Cycle to work scheme </li><li>Opportunity to volunteer in local community </li></ul> Just so you know Our application form will help us understand how your work, education and life experience has prepared you for the role of a Community Engagement Officer with #TeamNP. To help support your application research what makes us tick here at Northumbria, the role you're applying for and the values and behaviours that contribute. The recruitment process will consist of the initial application form followed by a face-to-face interview and a short presentation details of this will be shared prior to interview. Just so you know, you can save your application and come back to it any time prior to the closing date on the advert. We are proud members of the Business Disability Forum, with whom we collaborate with to improve the lives of disabled employees. We are also a Disability Confident Employer, therefore if you demonstrate that you meet the minimum criteria for this role as stated in the advert, we will progress your application and offer you an interview. If you tell us that you have a disability, we can make adjustments to support you through the recruitment process (for example we can arrange extra time for tests or provide a sign language interpreter) You can get in touch with us via <a href="mailto:careers@northumbria.police.uk" target="_blank">careers@northumbria.police.uk</a> for any support regarding the application process. Please provide us with plenty of notice so we can ensure your visit goes smoothly. If your application is successful, we'll ask you to complete a Recruitment Vetting (RV) form, therefore you must be a resident of the UK for a minimum period of 3 years to ensure vetting checks can be successfully performed. A job offer will be dependent upon vetting clearance, medical information, and references. Terms of appointment This is a permanent role subject to a six-month probationary period. If you are successful in your application, you will have a six-month probation period with us where you will be unable to apply for any other post advertised internally or externally. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Community Engagement Officer

Community Safety Officer Location: Exeter Salary: £16 per hour Shift Pattern/ Hours: 4 days on / 4 days off including week-end / 37 hours per week Starting date: 24th March / 3 Months The role : Investigating and responding to complaints and incidents of anti-social behaviour, environmental crime, stray dogs, and unauthorised encampments, while supporting victims and complainants. You will play a key role in coordinating multi-agency responses and developing preventative measures to improve community safety. What you will be responsible for: <ul><li>Investigate complaints of anti-social behaviour and environmental crime from initial referral to resolution.</li><li>Provide advice and support to complainants, witnesses, and perpetrators, using informal resolution methods such as mediation or legal action when necessary.</li><li>Conduct routine patrols, ensuring a visible presence in the community to proactively address concerns.</li><li>Work in partnership with police, youth offending teams, housing associations, probation services, and other agencies to develop effective responses.</li><li>Gather and provide evidence for legal proceedings, including taking witness statements, interviewing under caution, and attending court.</li><li>Issue Fixed Penalty Notices where necessary.</li><li>Support the Community Safety Partnership by coordinating information for the Anti-Social Behaviour Action Team (ASBAT).</li><li>Promote good relationships with local businesses, social landlords, voluntary organisations, and residents to enhance community safety.</li></ul>Requirements: <ul><li>Relevant degree or equivalent qualification and experience in Anti-Social Behaviour.</li><li>Experience in investigating anti-social behaviour complaints and working with partner agencies.</li><li>Strong problem-solving and analytical skills.</li><li>Ability to prioritise cases and work effectively under pressure.</li><li>Experience of legal enforcement procedures, including serving notices and prosecution.</li><li>Excellent communication and negotiation skills.</li><li>Full clean driving licence and willingness to work a shift pattern.</li></ul>If yo would like to apply, please send your CV or contact Melissa at +442920034975 Carbon60, Lorien &amp; SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.

Community Safety Officer

About The Service Cardiff Council are looking to recruit an experienced and permanent Independent Reviewing Officer/Child Protection Conference Chair to join our growing services for children, young people and young adults. You will be joining a well-established and dynamic team to continue the good work in the Independent Reviewing Service. You will have relevant experience of working with and understanding to roles of an Independent Reviewing Officer and Child Protection Conference chair. You should also be able to demonstrate skills in chairing and reviewing care plans. Cardiff is committed to working in a strength based and trauma informed approach. Knowledge of this will be key to the role, however training will be provided. An exciting opportunity has become available for a passionate and creative individual to join our new Reviewing Hub. The Reviewing Hub brings together our well-established Safeguarding and Reviewing Service, as well as other important reviewing services. Key functions of the Hub include the Independent Reviewing Service, Child Protection Conferences, Care and Support Plan Reviews as well as other important Safeguarding functions. About the job The Independent Reviewing Officer and Child Protection Conference chair is a dual role, where you will be responsible for reviewing the Care and Support Plans of Children Looked After, as well chairing Child Protection Conferences. There are opportunities to work flexibly in line with Cardiff's flexible working policy. The Care Planning Placement and Case Review (Wales) Regulations (2015) requires an IRO to chair reviews of children who are in an adoptive placement prior to an adoption order being granted; Looked after subject to a statutory order or accommodated with the agreement of parent and Young people in Young Offender Institutions subject to a Care Order or on remand as required under Legal Aid Sentencing and Punishment of Offender's Act 2012 (LASPO 2012). An understanding of the AFA Cymru 'Practice Standards and Good Practice Guide' and the Wales Safeguarding Procedures further outline the IRO and role of the Child Protection Conference Chair. What We Are Looking For From You The main duties of the post holder will be to ensure you are focussed on needs of children and ensuring they are addressed, Minimising drift and checking the consistency of care planning and decision-making. You should be a registered experienced Social Worker, have experience of working with Looked After Children as well as the ability to work under pressure and to strict deadlines and timescales. Good communication and organisational skills are vital for this role. For an informal discussion about the role please contact Sara Jones or Treena Morris on telephone number 029 22330900. Additional information This post has a requirement for registration with Social Care Wales. This post is subject to Disclosure and Barring Service Enhanced checks. Safeguarding and Child Protection are key priorities for the Council. We aim to support children and vulnerable adults to ensure they are as safe as they can possibly be. Our services and schools are committed to ensuring the safety and protection of all children and vulnerable adults, and will take action to safeguard their well-being, and acknowledge that children and vulnerable adults have a right to protection. This is supported in the general ethos of the Council and all schools. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Interviews are currently taking place both Face to Face and virtually on Microsoft Teams. If you have any concerns around your ability to participate in a virtual interview process please contact <a href="mailto:Laura.white3@cardiff.gov.uk" target="_blank">Laura.white3@cardiff.gov.uk</a> for a discussion. We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own. Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description &amp; Person Specification (IRO) </li> </ul>

INDEPENDENT REVIEWING OFFICER

About The Service Cardiff Council aims to provide a high quality, accessible service. We currently have a vacancy for a Tenancy Officer (temporary). About the job The successful applicants will work proactively to ensure that tenants and leaseholders comply with their tenancy or lease conditions, providing advice and guidance to tenants and leaseholders and where necessary take enforcement action. What We Are Looking For From You You will need to have good communication and customer care skills and will be able to deal with disputes in a positive and constructive manner. You should also have the ability to work as part of a team, and able to follow complex procedures. Knowledge of housing law and experience of enforcing tenancy and/or leasehold conditions by legal action would be an advantage but are not essential. Additional information This post is temporary until 17th May 2026 to cover the maternity leave of the substantive post-holder. Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. Due to the current interim working arrangements, we are unable to provide recruitment packs or accept application forms via the post. For an informal discussion, after reading the job description and person specification, please contact, Stuart Clarke (029) 2053 7563 or Lee Jenkins (029) 20537545 Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job description and person specification </li> </ul>

TENANCY OFFICER

Neighbourhood Manager Salary: £34,285-£36,089 Contract: Permanent Hours: Full Time, 35 hours per week, Monday to Friday Location: Staines/Hybrid DBS: Standard About us A2Dominion is a housing provider operating across Southern England. With a rich history spanning over 70 years, we are committed to creating vibrant, sustainable communities that enhance the lives of our residents. At A2Dominion, we pride ourselves on our values of integrity, innovation, and inclusivity. With a dedicated team of professionals, we consistently strive to exceed industry standards. Role overview Are you ready to make a real impact in the heart of vibrant communities? As a Neighbourhood Manager at A2Dominion, no two days will ever be the same. You'll be the face of the company, directly shaping the lives of residents by providing the support, care and attention that make their communities thrive! You'll play a crucial role in delivering exceptional neighbourhood management across a diverse portfolio of residential and mixed tenured buildings. Your work will directly enhance the safety, wellbeing and satisfaction of our residents, while ensuring compliance with all regulations. From conducting estate inspections and managing building safety, to handling tendency issues like anti-social behaviour and safeguarding, you'll be at the forefront of creating vibrant, thriving communities. If you're passionate about making a difference, building strong relationships, and driving high-quality service, this is your opportunity to help shape the future of our communities! Key responsibilities <ul><li>Conduct estate, scheme, and property inspections to maintain high standards of safety and cleanliness.</li><li>Support residents with tenancy management issues such as anti-social behaviour, disputes, and safeguarding concerns.</li><li>Work closely with internal departments and external partners to address building maintenance and safety.</li><li>Engage with residents through regular communication, ensuring their concerns are heard and acted upon.</li><li>Provide tailored support to vulnerable individuals and families, ensuring their needs are met.</li><li>Gather feedback from residents to continually improve services and ensure satisfaction.</li><li>Represent the company in external meetings, attend court proceedings, and support residents through various issues.</li></ul>More about you You're passionate about making a difference and have a strong foundation in housing management, with experience or a willingness to learn about building safety, fire safety, and tenancy issues. You understand the importance of safeguarding and are committed to helping residents, especially vulnerable groups, feel safe and supported. You have some experience in managing tenancy matters, such as anti-social behaviour, and an understanding of housing law and regulations, or you're eager to develop your knowledge in these areas. You thrive in problem-solving, and you're able to communicate clearly and effectively with residents from all backgrounds, simplifying complex issues when needed. You're IT-savvy, comfortable with tools like Outlook, Word, Excel, and confident adapting to new systems quickly. You also have an eye for detail when it comes to data. A clean UK driving licence is essential, and if you don't already hold a professional housing qualification (such as CIH), you'll be ready to work towards one. You're ready to step into a role where your skills will make a lasting impact! Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include <ul><li>25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service.</li><li>Up to 8% contributory pension.</li><li>Flexible working.</li><li>Investment in your learning and development.</li></ul>If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion is a Disability Confident Employer which means that we are committed to employing disabled people and will: <ul><li>Actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process.</li><li>Offer an interview to disabled applicants who meet the minimum criteria for the job.</li><li>Be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job.</li><li>Make reasonable adjustments as required</li></ul>At A2Dominion, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirements We recognise that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us. Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team. This role closes on 25th March 2025, we reserve the right to close this role upon appointment of the right candidate.

Neighbourhood Manager

Job Advert Chestertons Estate Agency Tenancy Coordinator Hours: 40 hours a week, Monday to Friday (Hybrid working after settling in period) Location: Tower Bridge Salary: £26,000 - £31,000 + 5% commission (DOE) We are looking for an exceptional Coordinator to contribute to the smooth and efficient running of the department, assisting the team in effectively executing administrative aspects of tenancy associated administration. This will include new deals, change of sharers, renewals and tenancy terminations. Main Duties: • Preparation of tenancy agreements and other associated documentation within specified time frame • Dealing with basic / standard client and tenant queries. • Referring complex negotiation queries promptly to the relevant negotiator/Tenancy Consultant • Notifying team leader / head of department of any negotiation or compliance issues • Regular review of lettings processes to ensure these are followed at all times • Awareness and application of non-standard tenancy processes: third party deposit payer, landlord own deposits, landlord own agreement, deed of assignment etc • Monitoring of right to rent documentation and ensuring time limited visas are recorded for re-checks Attributes: • Proactive, highly motivated and confident • Strong organisational, time management and customer service skills • Ability to work as part of a team - both tenancy services team and also branches • Good working knowledge of lettings and tenancy legislation and contract requirements About The Company Chestertons: Established for over 200 years, Chestertons is a successful London-based estate agency with over 30 branches across the capital. We are a highly-respected authority on London property and take pride in our reputation as an innovative and dynamic business. Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings &amp; Management brands which collectively sell, rent and manage thousands of properties across the country every year. Perks That Make a Difference: Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades. We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.

Tenancy Coordinator

Vacancy Name Recovery coordinator Vacancy No VN4895 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Lorraine Hewitt House, London, SW9 8DG Location Region London Location City London Location Postal Code SW9 8DG Interview Date 24 Mar 2025 Job Details Recovery Coordinator - Full Time, Permanent 37 hours per week Located at Lorraine Hewitt House, London, SW9 8DG About the role We are currently looking to appoint a Recovery Worker to provide holistic support to adult service users entering the service and to coordinate their treatment including assessment, co-ordination of clinical treatment, PSI delivery and multi-agency working. This role includes working with Chemsex and Party Drug users. Ideally applicants will have some experience within the sector working with similar issues. As directed by the Team Leader, the Recovery Worker will be an integral member of the dynamic multi agency team developing and delivering Main duties and responsibilities:<ul><li>Manage a service user caseload and review on going care and treatment liaising closely with the full range of specialist workers within the multi-agency team, including family members and significant others as appropriate.</li><li>Work in partnership and carry out joint key working to enable movement from semi structured to structured psychosocial interventions in order to improve recovery and social capital.</li><li>Support service users to access resources and services to increase their recovery capital to help them achieve their recovery goals and promote family, carer and service user involvement</li><li>To exercise excellent communication skills and therapeutic skills when dealing with service users, carers, and caring agencies</li><li>To work closely and in partnership with the multi-disciplinary team from across the partnership and externally and provide advice and guidance to managers and other colleagues, through attendance at reviews, team meetings and group supervision and via the telephone</li><li>To provide effective coordination of the individual's recovery plan and promote family, carer and service user involvement</li><li>To improve the outcomes for children of service users by reducing the impact of drug and alcohol related harm on family life and to promote positive family involvement in treatment</li></ul>For full person specification and job details, please visit this link. Who are we... Waythrough(Formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (Formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (Formerly Humankind) offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Waythrough Support Networks Waythrough (Formerly Humankind) is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £26,250 34,650 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 19 Mar 2025

Recovery coordinator

Salary: £46,920 - £51,403 (London) / £42,373 - £45,000 (National) per annum Hours: Full time (but open to proposals including part time, job shares etc) Contract: Permanent Benefits: <ul><li>27 days' annual leave + statutory holidays + three closures days over the Christmas period.</li><li>Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.</li><li>Attractive family friendly policies.</li><li>Private healthcare cover.</li><li>Season ticket loans.</li><li>Employee awards, and training and development opportunities.</li></ul>For more information about our benefits please visit our website. Office locations: London or Bristol Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location. Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs. Nb within the NHF this role is known as 'Policy Leader' but it is equivalent to a Senior Policy Advisor in other settings. An exciting opportunity has arisen at the National Housing Federation (NHF) for a senior policy advisor to lead our policy and strategy work on housing supply, development and planning, at a critical time for social housing supply. The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF here: <a href="https://www.housing.org.uk/about-us/" target="_blank">https://www.housing.org.uk/about-us/</a> This role is a crucial and exciting one within our policy team, the wider organization and the social housing sector. Social housing supply is high on the political agenda and housing associations are working closely with the government on the policy and funding environment needed to allow us to deliver the biggest boost to social and affordable housebuilding in a generation. This role will put you at the heart of this national issue. Whether this is making a persuasive and evidence-based case to the government for additional grant funding to build new homes, or working with sector experts on the detail of planning, development or regeneration policy, or meeting with civil servants, developers, planners, local government and other stakeholders on behalf of our members, this role is central to our work influencing national social housing policy. Please scroll down to the bottom of the page to download the full job profile and person specification for this role. Key elements of the role: <ul><li>Shape and lead our policy work on key strategic issues for housing associations around housing supply - including planning, funding, development management, skills;</li><li>Develop evidence and ideas on technical policy areas into salient policy solutions that will make a difference for the sector and influence government;</li><li>Represent the NHF to senior colleagues in government, members and external stakeholders with credibility, expertise and political judgement;</li><li>Communicate with and provide advice to members on critical changes to policy and the external environment.</li></ul>The successful candidate: The successful candidate will be able to demonstrate: <ul><li>An ability to lead the development of credible, robust, evidence based policy, including on complex and technical policy areas;</li><li>An ability to communicate credibly, clearly and persuasively in writing and in person including to Chief Executives, senior government officials and development professionals;</li><li>An ability to draft, oversee, adapt and deliver complex plans for the delivery of multiple projects or programmes of work;</li><li>A strong interest in and passion for social housing and for social housing supply, through previous experience in either development or housing roles, and capacity to quickly learn the technical details of housing association development and operating models.</li></ul>Equality, diversity and inclusion The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff - <a href="https://www.housing.org.uk/about-us/transparency/who-we-are/" target="_blank">https://www.housing.org.uk/about-us/transparency/who-we-are/</a>. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work. We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups. Disability confident employer We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview. We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process. Please email Stephanie Green, People Manager at <a href="mailto:hradmin@housing.org.uk" target="_blank">hradmin@housing.org.uk</a> with your request or to arrange a time to discuss in more detail. Our role profile and job advert can also be requested in large print or in accessible format via this email address. Uploading your CV and cover letter If you decide to apply for this role, when requested, please upload a version of your CV that does not include any personal details, such as name, gender, age etc. You should also ensure that you do not add your name at the end of the cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience. Right to work in the UK/UK VISA sponsorship You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK. Closing date for applications: Wednesday, 26 March 2025 Interview date: w/c 31 March 2025

Senior Policy Advisor (social housing supply and planning)

Independent Living Support worker - British Sign Language Independent Living Support worker - British Sign Language The Role We are looking to appoint a new team of qualified BSL (British Sign Language) Independent Living Support Workers, this is an exciting opportunity to help build our BSL ISL Provision and provide excellent support. Due to the demands of the service, we are only looking for candidates who hold a BSL qualification The property is a 2 bedroom home located in a residential area in Newcastle, a short walk from the City Centre, St James Park, the Town Moore and Leazes Park as well as local transport services which opens up the whole of the North East to the people we support. There is also parking available. Our BSL Independent Supported Living scheme is a home for 2 young individuals who are leaving college and require support with everyday living tasks, cooking, cleaning, organising fun social activities, support to health appointments and to live as independently as possible. You will need to be enthusiastic, friendly, enjoy your work and have a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. We would love to hear from you and welcome all applications. Please click here for the job description. Who We Are The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: • 20 days annual leave, including bank holidays. (pro-rated for part-time staff) • Access to a rewards scheme designed to save money on shopping • Contributory Pension Scheme. (Contributions can be matched up to 5%.) • Induction and ongoing training. • Employee Assistance Programme • Cycle to Work Scheme. • Wellbeing support (including occupational health, physio services and counselling services) Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/vacancies/staff-benefits/" target="_blank">https://www.percyhedley.org.uk/vacancies/staff-benefits/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing and online checks in line with our regulator's legislation requirements . Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application.

Independent Living Support worker - British Sign Language

The role Housing Officer known internally as a Local Housing Manager Location: Southwark/Lamberth - SE16 2JX Salary: £40,915 - Full Time 37.5hr working week - Permanent Position This role MTVH are recruiting for a skilled and experienced Local Housing Manager who can provide excellent housing &amp; estate services to our rented properties within a defined geographical patch. The locality of these properties is based within Southwark but also includes parts of Lambeth. As our Local Housing Manager, you will be the front facing representative of MTVH, co-ordinating internal &amp; external services to meet the diverse range of needs of our customer base by delivering services both on an individual &amp; local basis to a high standard. It is essential that the ideal candidate has proven previous experience of dealing with customers presenting with complex or challenging needs. This role is predominantly based within office hours of 9-5.30pm (flexibility with hours to be discussed at interview) working a 37.5hr week Monday to Friday. You will be expected to be out on-site 3 days per week with 2 days being spent in-house at our Clapham Park office coupled with home working. As with any community-based role, occasional flexibility with working hours will be required and part of your job role role will see you participating in supporting our customers with local initiatives and on occasions can involve weekend work, although this is not common. This role will also require you to manage relationships with the Local Authority and other Housing Association partners. You will also be the point of contact for customers with respect to general ASB complaints, estate services, tenancy management, tenancy enforcement and lettings management. What you'll need to succeed :<ul><li>Essential car user</li><li>Experience of working in a social housing setting is essential</li><li>Experience of working within a supported housing environment is desirable</li><li>Whilst good working knowledge of housing practice, housing law and the principles of service charge management is essential, to really succeed it will be your values and passion that will set you apart.</li><li>At MTVH our values of care, dare and collaborate run through all that we do, we're looking for people who can demonstrate these behaviours every day of the week.</li><li>At a time of continuing change, you should be able to demonstrate the ability to adapt and be flexible</li><li>Ability to collaborate, network and be a strong team player</li><li>Experience of dealing with customers from different backgrounds, presenting with complex or challenging needs is essential</li><li>Experience of excellent administration skills &amp; analysing customer feedback to achieve service improvements</li><li>Attention to detail and accuracy in writing, reporting and numeracy</li><li>Experience of dealing with customers face to face and responding to customer enquiries on the phone and in writing</li><li>Ability to self-manage a varied and demanding workload, prioritising and organising too</li><li>A self-starter who isn't afraid of challenge, shows innovation, initiative, empathy &amp; passion</li><li>The ability to manage and report on projects against agreed targets</li><li>Must possess excellent office management skills, managing inboxes, keys etc</li><li>Must be willing to work flexible hours as required </li></ul> Desirable <ul><li>Housing qualification</li></ul>To meet our commitment to providing safe, high-quality services to our customers we will complete a basic background check with the Disclosure and Barring service once an offer of employment is made. As this is part of MTVH's onboarding process the cost will be paid for by the organisation and a new checked performed every three years. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

275 Jobs