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We’re looking for a new&nbsp;Corporate Head of Repairs&nbsp;who is not just a strategical thinker but a true advocate for our social purpose and our place in local communities.You’ll play a crucial role in executing the organisation's two-year repairs stabilisation plan. By effectively managing resources and optimising budgets and contracts, you’ll achieve key milestones and deliver cost-effective, sustainable services.If you're an inspiring leader with the skills and experience to drive our Repairs Service forward, we want to hear from you!Reporting to the&nbsp;Executive Director of Customers, you’ll oversee strategic and operational leadership for the Internal Repairs Team, covering planned, reactive, and emergency repairs, empty homes work, and landlord gas and electrical servicing.The ideal candidate will have a proven track record in service improvement and change management. You'll be resilient, able to navigate challenges and stay focused on delivering results. Experience in repairs and maintenance operations is essential, along with a strong understanding of housing regulations and standards.In addition, you’ll be a strategic thinker, with the ability to develop and implement plans that improve customer satisfaction, optimise resources, and ensure the highest standards of health and safety.But most importantly, you'll be passionate about making a difference in people's lives. You'll understand that a well-maintained home is essential for well-being, and you'll be committed to providing the best possible service to our customers.If you're an inspiring leader with the skills and experience to drive our Repairs Service forward, we want to hear from you!What is Lincolnshire Housing Partnership like to work for?We’re a local housing association with our roots firmly fixed in communities across Lincolnshire. Many of our colleagues were born in the same areas that we serve, which gives our teams an additional sense of purpose to improve the lives of our customers. We’re also committed to a values and behaviour-led culture that encourages both colleagues and customers to reach their full potential, as well as supporting each other on transformational journeys through the changing social housing landscape.What additional benefits will I get from working for Lincolnshire Housing Partnership?<ul><li>24 holiday days a year pro rata (plus bank holidays) which will increase by 1 day per year for the first five years of service</li><li>The ability to earn additional holiday days through full attendance</li><li>A superb employer salary sacrifice pension scheme with up to 12% paid by LHP</li><li>An employee wellbeing package worth up to £1,200 annually through our benefits partner Westfield Health</li><li>Discounted Shopping Vouchers through Westfield Health</li><li>Opportunities to learn new skills and knowledge through our fantastic corporate training programme</li><li>Mental Health First Aiders across the business, let’s be there for each other!</li></ul>To find out more about this great opportunity, please visit our designated microsite,&nbsp; here you'll find a message from&nbsp;Mark Coupland&nbsp;(Executive Director of Customers) outlining our key priorities, the role specification, key skills and attributes, the benefits you’ll get in working for LHP and&nbsp; details about the application processWe pride ourselves on making the application process as smooth as possible, so all we ask is for you to attach an up-to date&nbsp;CV&nbsp;and a&nbsp;Cover letter, detailing why you would be an excellent candidate for the role, explaining the skills, and experience you'd have which would make you a perfect candidate for leading our repairs team.If you still have questions after reading the pack, and would like an informal discussion about your suitability, please contact&nbsp;Gary Frobisher&nbsp;(Talent Manager) - <a href="mailto:Gary.Frobisher@lincolnshirehp.com" target="_blank">Gary.Frobisher@lincolnshirehp.com</a>&nbsp;on 07526085083.

Corporate Head of Repairs

An exciting opportunity has arisen for a highly motivated and experienced individual to join the Housing Service based within the Property Services Team.We are passionate about giving our residents the best possible homes and our team the best and most flexible careers. Our Culture of hybrid working means that our staff enjoy an exceptional work-life balance, which can be demonstrated through the Council being the first local authority to trial a 4-day week.We are seeking to recruit a HHSRS Surveyor as part of the Operations team to support the Operations Manager. To Monitor and manage HHSRS cases and proactively meet the legislative requirements along with housing disrepair claims.South Cambridgeshire District Council currently operates four-day week working arrangements. A four day‑ week is when full-time staff work one less day per week (four days instead of five) but still get paid the same salary. The idea is that we get 100% of our work done, in about 80% of the time, for 100% of the pay. The purpose is to deliver an excellent service to residents - whilst better supporting the health and wellbeing of our colleague.<a href="https://www.scambs.gov.uk/your-council-and-democracy/four-day-working-week-trial" target="_blank">Read more about the four-day week at the Council.</a>.For an informal discussion, please contact Chris Brown, <a href="mailto:chris.brown@scambs.gov.uk" target="_blank">chris.brown@scambs.gov.uk</a>

Surveyor - Housing Health & Safety Rating System

<ul><li>Function: Asset Management</li><li>Seniority: Head of Service</li><li>Salary: £64,097.50 (per-annum)</li><li>Reference: GT-HoAS&amp;C-NPH</li><li>Location: Northamptonshire Partnership Homes, Saint James' Mill Road, Northampton</li><li>Type: Permanent</li><li>Closing Date: 16-02-2025</li></ul> Are you an experienced strategist with a strong track record in managing Asset data, performance and the “Big 6” areas of Compliance? Northamptonshire Partnership Homes is seeking a Head of Asset Strategy and Compliance to join their senior leadership team to manage the strategic Asset Management including asset data, stock condition surveys, asset performance and all the big 6 areas of compliance.Northampton Partnership Homes (NPH) is an ALMO (Arms Length Management Company), wholly owned by West Northamptonshire Council but has its own management team and Board of Directors. They currently manage around 11,500 properties across the Northamptonshire region.Why Join NPH?As Head of Asset Strategy and Compliance, you will lead the development and delivery of the asset management strategy, lead the asset strategy team to devise, develop and ensure compliance of NPH’s annual asset investment programme and be responsible for the effective collection, recording, maintaining and analysing all asset management data of NPH stock. You will also be responsible for ensuring the “Big 6” is compliant and the relevant legislation is in place and processes and procedures for ensuring 100% compliance.Reporting to the Assistant Director of Asset Management you will be accountable for performance improvement, service development and driving asset strategy decisions to ensure NPH’s housing meet local demand and provides value for money.<ul><li>Ensure asset strategies are in place to develop contracts for internally and externally delivered works: repairs, voids and planned asset investment and the compliance contracts’ including all other asset and estate management contracted services.</li><li>Work closely with NPH’s Sustainability Manager to ensure the best use of sustainability data when developing the asset strategy and investment programme.</li><li>Responsible for forward planning process for the 5, 10, 15 and 30 year asset investment programmes and on-going rolling programme planning.</li><li>Manage the planning cycle to ensure full 12 months of programmed activity each year.</li><li>Plan and manage procurement capability for asset management, ensuring the central contracts register is maintained.</li><li>Ensure programmes meet NPH’s statutory responsibilities to include H&amp;S, HHSRS, Fire, Gas, Electrical, Legionella etc. compliance</li><li>Ensure the compliance to all Health &amp; Safety Regulations, all statutory requirements and best practice within the Asset Investment team.</li></ul>Essential Requirements:<ul><li>An individual who can lead by example and lead a positive working culture amongst the team</li><li>Knowledge and understanding of the housing sector</li><li>Knowledge and understanding of building construction, property maintenance and improvements</li><li>Experience of formulating asset management strategies and developing investment programmes of works and services</li><li>Experience in managing asset management data.</li><li>Track record of developing performance in a strategic and compliance environment.</li><li>Ability to apply strong specialist skills to managing strategic (planning &amp; programming) areas of responsibility</li></ul>How to ApplyIf you are ready to lead with purpose and make an impact, please submit your CV and a covering letter outlining how you meet the essential criteria to <a href="mailto:garry@greenacre-recruitment.com" target="_blank">garry@greenacre-recruitment.com</a> by Sunday 16th February 2025 at midnight.Northampton Partnership Homes believes that diversity drives innovation and strengthens our community. We welcome applications from individuals of all backgrounds, experiences, and perspectives. We are committed to creating an inclusive environment where everyone feels valued and empowered to contribute. We particularly encourage applications from individuals from underrepresented groups, including but not limited to those from different ethnic backgrounds, gender identities, ages, abilities, and socio-economic statuses.For more information, please contact our retained consultant, Garry Thomas at Greenacre Recruitment on 07885 978 446 or <a href="mailto:garry@greenacre-recruitment.com" target="_blank">garry@greenacre-recruitment.com</a>

Head of Asset Strategy & Compliance

Bield is seeking a dynamic and visionary Chief Executive Officer to lead one of Scotland’s foremost organisations dedicated to supporting independent living for older people. This is a rare opportunity to shape the future of housing and support services, ensuring that older adults across Scotland can choose to live independently within their own homes and communities.As CEO, you will lead Bield through an exciting phase of growth and transformation. Collaborating closely with the Board of Management, you will bring our ambitious strategy to life, ensuring financial sustainability and driving innovation through tenant-led housing solutions. Your role will be pivotal in championing our “Ageing in Place” agenda, fostering strong partnerships, and influencing national policy to position Bield as a leader in housing for older people and social care sectors.We are looking for a seasoned leader with substantial senior management experience, ideally within the not-for-profit or social housing sector. Your ability to develop and implement strategy, coupled with expertise in financial management, governance, and stakeholder collaboration, will be critical. A passion for diversity, inclusion, and tenant-centred services is essential, as is your drive to inspire and empower a talented workforce of over 700 dedicated employees.This role is based in Edinburgh, with a hybrid working model offering flexibility. The remuneration package includes a competitive salary of £126,000, a car allowance, an attractive pension scheme, and 35 days of annual leave.If you share our vision of creating vibrant diverse communities where people of all ages are respected and empowered to lead fulfilling lives, we encourage you to apply. Join Bield and play a vital role in shaping a brighter future for Scotland’s older population.More information can be found within the job description below.<a href="https://www.aspenpeople.co.uk/u/2025/01/CEO-JD.docx" target="_blank">https://www.aspenpeople.co.uk/u/2025/01/CEO-JD.docx</a>

Job title: Press and communications officer &nbsp; Band: 5 Salary: £33,600 - £37,187.50 Location/base: Hybrid - Home/CIH office, occasional travel around the UK will be required. Hours: 35 hours per weekAbout us The Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home. &nbsp; About you We have an exciting opportunity for an enthusiastic and experienced press and communications officer to join our team, to help amplify CIH’s presence as the leading voice for the housing profession. &nbsp; We’re seeking an individual with an eye for detail and excellent writing skills, with the ability to generate relevant, timely and engaging content for a variety of external channels and audiences. You’ll understand the media landscape, news agendas and how to create content with an engaging hook.&nbsp; &nbsp; You’ll have the ability to prioritise a diverse workload, to manage multiple projects and stakeholders, with strong interpersonal skills to build relationships and work effectively across with a wide range of partners. You will also play a central role in developing and coordinating internal communication content to ensure colleagues are informed and engaged with CIH’s news and updates. &nbsp; Working alongside a team of creative and enthusiastic communications professionals, this role reports directly to the head of communications.How to applyFor an informal chat about this role, please contact Rachel Martin, head of communications – <a href="mailto:rachel.martin@cih.org" target="_blank">rachel.martin@cih.org</a>For details of how to apply please visit our careers page - <a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7C6affa6bbe1114cf029d408dd3c4a2762%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638733011360575890%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=b7UusAKA1Q0LjvO0NoFWFe4zPw%2FppRdrsThojLPewKk%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity.&nbsp;The closing date for applications is&nbsp;Sunday 23 February 2025Interviews are due to take place on Friday 28 February 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Chartered Institute of Housing

Press and Communications Officer

Job title:&nbsp;Head of complianceBand:&nbsp;2Salary:&nbsp;£53,550 - £63,000 depending on experienceLocation/base:&nbsp;Hybrid– a combination of working from home and in the office based in Coventry&nbsp;Hours:&nbsp;35 hours per weekAbout usThe Chartered Institute of Housing (CIH) are the professional body supporting housing professionals to create a future in which everyone has a place to call home.About youWe’re seeking an individual with extensive compliance experience to lead CIH’s corporate governance, risk management, data protection, and facilities management efforts. You’ll have a strong understanding of what it takes to lead a high-performing team, paired with a high level of personal integrity and the ability to handle sensitive information with discretion. Excellent communication skills are essential, as you’ll be adept at building relationships with stakeholders at all levels and conveying complex ideas in clear, accessible ways. With a keen commercial mindset, you will play a key role in supporting the growth of the organisation while ensuring that governance requirements are developed and implemented effectively.How to applyFor an informal chat about this role, please contact Sue Leppington, Director of finance and central services - &nbsp;<a href="mailto:sue.leppington@cih.org" target="_blank">sue.leppington@cih.org</a>.For details of how to apply please visit our careers page -&nbsp;<a href="https://eur02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.cih.org%2Fabout-us%2Fcareers&amp;data=05%7C02%7CEmily.Thurlow%40cih.org%7C6affa6bbe1114cf029d408dd3c4a2762%7C0000e9ea9ee347939563177e444fb497%7C0%7C0%7C638733011360575890%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=b7UusAKA1Q0LjvO0NoFWFe4zPw%2FppRdrsThojLPewKk%3D&amp;reserved=0" target="_blank">Careers &amp; Vacancies | Chartered Institute of Housing (CIH)</a>.CIH is committed to equal opportunities at all stages of recruitment and selection and strives to have a workforce that promotes inclusivity. &nbsp;We welcome applicants from all sectors of the community. &nbsp;If you feel you have barriers to applying, please get in touch as we would be happy to discuss any reasonable adjustments we can make to achieve and celebrate diversity. &nbsp;Closing date for applications: Wednesday 26 February 2025 – 5pm.Interviews due to take place: Thursday 6 March, Friday 7 March and Monday 10 March 2025.Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Head of Compliance

Salary £32,834Location ManchesterThis is a Permanent, Full Time vacancy that will close in 14 days at 23:59 GMT.The VacancyNeighbourhood Service Officer – South Region(The role is called a Neighbourhood Services Manager at Great Places)Do you want to work for an ethical organisation that empowers its colleagues and customers; &nbsp;provides a competitive salary; recognises your efforts AND encourages you to grow?&nbsp; Are you a person who wants to make a difference and build a career where what you do matters?If your answer is yes, then we are looking to speak with customer focused individuals who are looking for their next career opportunity – and this could be you!Due to our continued desire and ability to build more affordable homes and develop our established communities; Great Places Housing Group is looking to recruit a number of Senior Housing Officers (we call these Neighbourhood Service Managers).&nbsp; With support from your Area Services Manager, you will be the Great Places main point of contact for our customers, colleagues and partners; working within your own local patch of 250-300 homes.Our Senior Housing Officers deliver high quality housing and estate management to our valued customers, supporting our commitment to sustainable neighbourhoods whilst promoting integrity, inclusivity and respect for diversity within our communities. We take an agile approach to work, so you will spend your time working with customers on your patch, with colleagues at your local Great Places office and from your home.The main duties of the role are to:<ul><li>Ensure rent is collected and customers are supported to reduce any arrears</li><li>Allocate vacant properties to new customers</li><li>Investigate incidents of anti-social behaviour, support victims and take proportionate tenancy enforcement action when needed</li><li>Understand your customers individual needs and make relevant links with support organisations</li><li>Build strong relationships with local stakeholders and partners</li></ul>If you think this could be the role for you, why not click the link to our careers website for further information and apply?&nbsp;The CompanyGreat Places Housing Group exists to improve the lives of the people living in our 25,000 homes across the North West and Yorkshire. We are much more than just a landlord, providing a wide-range of services and promoting partnership work to create vibrant, sustainable communities.You can find details of our story, our vision and our values <a href="https://www.greatplaces.org.uk/about-us/" target="_blank">here</a>.At Great Places, we are committed to using inclusive hiring practices.&nbsp;By embracing diversity and difference, we enrich our teams with varied perspectives, drive, and innovation to create an environment in which everyone can thrive.&nbsp; We welcome applications from people of all identities, backgrounds, and cultures and are committed to fostering an environment in which everyone can be their authentic self; building a workforce that truly reflects the diverse communities we serve.We want to create a recruitment process that allows you to perform at your best! Should you need any support or information throughout the process, please reach out to our recruitment team at&nbsp;<a href="mailto:recruitment@greatplaces.org.uk" target="_blank">recruitment@greatplaces.org.uk</a>.The BenefitsPensionDC Scheme (up to 10% contribution from both colleague and Great Places)WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase &amp; add on family membersThe Market PlaceHigh street, restaurant &amp; supermarket discounts, gym memberships, cycle to work, smart tech loans and much moreAnnual LeaveStart at 26 days annual leave, increasing up to 30 days within 5 years+ Bank HolidaysReward &amp; RecognitionYou Count Rewards are individual reward’s for going ‘above &amp; beyond’For more information about our benefits and rewards, visit&nbsp;our <a href="https://www.greatplaces.org.uk/careers/benefits-and-rewards/" target="_blank">careers page</a>.

Senior Housing Officer (known as Neighbourhood Services Manager)

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £60,000 (per-annum)</li><li>Reference: DW23</li><li>Location: London</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul> Greenacre are pleased to be supporting a social housing provider in South West London with their recruitment of a Damp, Mould and Disrepair Surveyor.The ideal candidate will be able to contribute to the successful delivery and completion of damp, mould, disrepair works and hold an accredited qualification with either the Royal Institution for Chartered Surveyors or the Chartered Institute of Building.What will you do in the role?<ul><li>To project manage damp, mould and disrepair works from inception through to completion including diagnosing, specifying; procuring and monitoring.</li><li>Ensure effective solutions for managing and reducing the causes of damp and mould are identified, which will include building repairs, installing mechanical ventilation and humidity control systems, and by providing clear advice to residents to help them understand the causes of damp and mould and behaviours that will reduce humidity in their homes.</li><li>Undertake contractor administration duties as required including reviewing Bills of Quantities, Schedules of Works, Specifications and all contract documentation, ensuring that these comply with the project brief and timescales, budget estimates, all relevant legislation, health and safety regulations and policies.</li><li>To effectively manage contractors, carrying out and managing the quality inspection process of works, including pre-start scoping, work in progress quality inspections and post inspection sign-offs.</li><li>Maintain CRM and systems recording progress of the works to ensure information is accurate and up to date, providing regular project updates to the senior management team.</li><li>Certifying contractor valuations and claims within this role’s delegated authority limits, including interim and final account payment.</li><li>Work closely with our Resident Liaison Officer to ensure customers are informed of progress at all stages, the works offer excellent customer experience and high levels of customer satisfaction.</li></ul>Who would excel in this role?<ul><li>A good communicator that is customer focused, maintains effective relationships and is able to prioritise effectively to meet deadlines.</li><li>A candidate with excellent organisational skills in order to work within time constraints, whilst ensuring policies and procedures are adhered to.</li><li>Someone with the ability to use remote technology and an advanced level in Microsoft Word, Excel and Outlook.</li><li>&nbsp;Someone with a minimum of two years’ experience in delivering stock investment / major works to social housing or private residential housing.</li><li>An individual with experience of managing suppliers through long term contracts which include JCT Measured Term contracts or similar.</li><li>A proven track record of delivering excellent customer experience and satisfaction through stock investment works.</li><li>A candidate with a sound knowledge of Keystone and managing planned works through Keystone Planned Maintenance module.</li></ul>To discuss this role in more depth, please call Dean Wylie on 07715 658148 or email <a href="mailto:Dean@Greenacre-Recruitment.com" target="_blank">Dean@Greenacre-Recruitment.com</a>.This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Damp, Mould and Disrepair Surveyor

Care Housing Association provides sustainable, quality accommodation to individuals who require support. The Assets and Compliance Manager (ACM) will have overall responsibility for all aspects of the assets team including responsive repairs, planned maintenance, and ensuring our properties are safe and compliant with all statutory and regulatory expectations.This is a key role for Care. We expect our homes to be high quality and safe. The ACM will have to have a good understanding of the maintenance needs of buildings both from a technical and functional perspective, as well as an awareness of the health and safety and other statutory requirements relevant in the social housing sector.PURPOSE OF THE JOBCare Housing provides supported living accommodation to adults with learning disabilities, autism or mental health needs. Care’s maintenance services are arguably the most important services to our tenants. This role requires a competent, professional and approachable person to manage the delivery of our asset management programmes and oversee asset related health &amp; safety and compliance.LOCATION: Head Office at Rawtenstall / Agile WorkingSALARY: £52,000 + £1,300 essential car user allowanceKey ResponsibilitiesOperational- Oversee the management of the responsive repairs contracts and ensure performance to agreed service standards is maintained, and report on this to the CEO as requested.- Carry out cyclical reviews of Value for Money of our service contracts, including responsive repairs, planned maintenance, water treatment &amp; testing, fire risk assessments, PAT testing, specialist equipment, LOLER and any other asset related compliance and health and safety service.-Providing a compliance overview report to the CEO on a monthly basis, and ensure appropriate overview of all asset related compliance and health &amp; safety issues.- Review development opportunities for the Association, including surveying new property related opportunities and providing key financial appraisal information to support the viability assessment, e.g. repair and planned maintenance costs.- Liaise with the Business Development team around new opportunities and identify any areas of asset based financial risk relating to potential new developments.- Develop and provide oversight of the Associations Planned Maintenance programme.- Assist the CEO in budgeting appropriately for asset related items, e.g. general maintenance and planned maintenance.- Provide line management to the Property Surveyor, Contracts Manager and Repairs Administrator.- Coordinate ongoing site inspections/meetings for pipeline developments.- Ensure appropriate oversight in relation to pre-lease condition surveys and end of lease dilapidations to ensure the Association meets its obligations.- Development of asset and compliance related policiesStrategic- Oversee the continual development and ongoing use of the repairs, planned maintenance and asset management modules of the Active H housing management software system.- Periodically review Care’s employer’s requirements, specification and standards for new build and refurbished properties.- Any other duties commensurate with the responsibilities of the post.- To operate in accordance with agreed policies, procedures, systems and practices.- To articulate and personally demonstrate an exemplary set of values and behaviours in line with the Association’s values.- To contribute to the building of a staff culture where every person feels empowered and valued.- To identify areas of service improvement and report these to the CEO.- To be part of the Senior Management Team and contribute to organisation wide discussions as directed by the CEO.Personal Development- Contribute to the overall development of the Association by using individual skills, strengths and abilities and train support services staff on housing management and standards.- To actively participate in own annual performance review, objective setting and any training identified as required.- To fulfil own agreed personal development and training programme.- To be aware of the policies of the Association and ensure they are carried out and that good practice is maintained.- It is your responsibility to take care of your own health and safety and that of your colleagues.Your experience/skills:Essential:&nbsp;<ul><li>A good general level of education (GCSE or higher)</li><li>A Degree/RICS/ONC/HNC/NVQ Level 4 qualification in a relevant housing maintenance / asset management discipline</li><li>Experience of social housing asset management and compliance (minimum 5 years)</li><li>A good knowledge of housing maintenance and managements issues</li><li>Knowledge of the regulatory and legislative framework in social housing, relating to asset management and compliance</li><li>Experience of personnel management at middle-senior level within social housing</li><li>Strong organisational and problem solving skills</li><li>Full UK driving license</li><li>Good written, verbal and communication skills</li><li>IT literate</li><li>Good organisational skills</li><li>Committed to equal opportunities</li><li>Experience of providing excellent customer service</li></ul>Desirable:<ul><li>Experience of supported housing</li><li>Knowledge of MIS Active H – R&amp;M Module</li><li>A trade background or practical experience of repairs and maintenance</li></ul>How to ApplyIf you wish to apply for this role, please send your CV along with a supporting statement (no more than 2 sides of A4) detailing how you are suitable for the role. Please email this to <a href="mailto:matthew@careha.org.uk" target="_blank">matthew@careha.org.uk</a>.

Asset & Compliance Manager

Job purposeLead on developing new approaches to implement the Mayor’s Housing and Land priorities alongside embedding changes to existing mechanisms to support the Mayor’s aims.&nbsp; Produce clear, accurate and timely senior level reports, options appraisals and recommendations to the senior management arising from negotiations with senior staff internally and externally to implement the Mayor’s housing and land priorities.&nbsp;&nbsp;Principal accountabilities<ul><li>Oversee the production of management reports for internal and external boards, working groups or stakeholders to manage and monitor programme budgets, forecasts and risk analysis against delivery.&nbsp;&nbsp;</li><li>Lead on the development of policy, programmes, bespoke analysis reports and processing tools to support the Mayor’s targets, through the advanced use of data analysis tools such as Report Server, JasperSoft, Excel and other data management systems and internal business systems related to housing and land.&nbsp;</li><li>Lead on the development of operational policy and guidance to provide clear and accurate information to the wider directorate and externally on new programme and policy implementation.&nbsp;</li><li>Carry out in-depth analysis of the housing and land data and information to enable effective management of current and new programmes in line with the housing and land priorities and to provide timely reponses to queries received via Freedom of Information Act requests, Mayoral Questions, Write-ons and general enquiries.&nbsp;&nbsp;</li><li>Lead on projects and working groups to negotiate with senior staff internally and externally to agree and develop new strategies to deliver the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Provide strategic senior level leadership on all aspects of programme management of the Mayor’s housing and land priorities in line with current and future policy direction and targets.</li><li>Provide clear and effective options appraisals, risk analysis and recommendations to the senior management team to monitor programme delivery against the Mayor’s housing and land targets.&nbsp;&nbsp;</li><li>Ensure compliance with GLA performance approval processes and support area teams in obtaining all necessary investment approvals and provide leadership and direction to line managed staff.</li><li>Realise the benefits of London’s diversity by promoting and enabling equality of opportunities and promoting the diverse needs and aspirations of London’s communities</li><li>Realise the benefits of the GLA’s staff policies in undertaking the duties and responsibilities of this job, and participating in multi-disciplinary, cross-department and cross-organisational groups and project teams</li></ul>Person specificationTechnical requirements/experience/qualifications<ul><li>Management level experience of leading on developing new approaches, procedures and policies, including the implementation of bespoke data management functions, to ensure delivery of targets for large investment programmes.&nbsp;&nbsp;</li><li>Advanced level, demonstrable experience in the use of data management tools such as JasperSoft, Business Objects, Excel or other equivalent analysis systems to develop accurate tailored reports for senior management and operational staff to achieve corporate targets.&nbsp;</li></ul>Behavioural competenciesProblem Solving… is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions.&nbsp;Level 3 indicators of effective performance<ul><li>Clarifies ambiguous problems, questioning assumptions to reach a fuller understanding</li><li>Actively challenges the status quo to find new ways of doing things, looking for good practice</li><li>Seeks and incorporates diverse perspectives to help produce workable strategies to address complex issues</li><li>Initiates consultation on opportunities to improve work processes&nbsp;</li><li>Supports the organisation to implement innovative suggestions&nbsp;</li></ul>Research and Analysis… is gathering intelligence (information, opinion and data) from varied sources, making sense of it, testing its validity and drawing conclusions that can lead to practical benefits.Level 3 indicators of effective performance<ul><li>Expands networks to gain new information sources for research and policy</li><li>Identifies and implements methods to ensure intelligence is of a high quality</li><li>Encourages others to analyse data from different angles, using multiple perspectives to identify connections and new insights</li><li>Tailors research investment in line with likely impact for Londoners and policy priorities</li><li>Retains a bigger picture view, ensuring research recommendations areappropriate and practical for the GLA and its stakeholders</li></ul>Planning and Organising… is thinking ahead, managing time, priorities and risk, and developing structured and efficient approaches to deliver work on time and to a high standard.Level 2 indicators of effective performance<ul><li>Prioritises work in line with key team or project deliverables</li><li>Makes contingency plans to account for changing work priorities, deadlines</li><li>Identifies and consults with sponsors or stakeholders in planning work and milestones</li><li>Pays close attention to detail, ensuring team’s work is delivered to a high standard</li><li>Negotiates realistic timescales for work delivery, ensuring team deliverables can be met.</li></ul>Communicating and Influencing&nbsp;… is presenting information and arguments clearly and convincingly so that others see us as credible and articulate, and engage with us.Level 3 indicators of effective performance<ul><li>Encourages and supports teams in engaging in transparent and inclusive communication</li><li>Influences others and gains buy-in using compelling, well thought through arguments</li><li>Negotiates effectively to deliver GLA priorities</li><li>Synthesises the complex viewpoints of others, recognises where compromise is necessary and brokers agreement</li><li>Advocates positively for the GLA both within and outside the organisation</li></ul>Strategic Thinking…is using an understanding of the bigger picture to uncover potential challenges and opportunities for the long term and turning these into a compelling vision for action.Level 3 indicators of effective performance<ul><li>Translates GLA vision and strategy into practical and tangible plans for own team or delivery partners</li><li>Consistently takes account of the wider implications of team’s actions for the GLA</li><li>Encourages self and others to think about organisation’s long term potential</li><li>Informs strategy development by identifying gaps in current delivery or evidence</li><li>Takes account of a wide range of public and partner needs to inform</li><li>Team work</li></ul>Additional Competency Framework Areas for the Role:&nbsp;Managing and Developing Performance… is setting high standards for oneself and others, guiding, motivating and developing them, to achieve high performance and meet the GLA’s objectives and statutory obligations.Level 2 indicators of effective performance<ul><li>Seeks opportunities to develop professional skills and knowledge and encourages team to do so.</li><li>Ensures own and others’ workloads are realistic and achievable</li><li>Provides staff with clear direction and objectives, ensuring they understand expectations&nbsp;</li><li>Recognises achievements and provides constructive feedback and guidance&nbsp;</li><li>Gives staff autonomy and confidence to perform well and to their potential</li></ul>Organisational Awareness… is understanding and being sensitive to organisational dynamics, culture and politics across and beyond the GLA and shaping our approach accordingly.&nbsp;Level 3 indicators of effective performance<ul><li>Uses understanding of differences between the GLA and its partners to improve working relationships</li><li>Helps others understand the GLA and the complex environment in which it operates</li><li>Translates changing political agendas into tangible actions</li><li>Considers the diverse needs of Londoners in formulating GLA objectives</li><li>Helps others understand how the media and external perceptions of the GLA influence work</li></ul>Reasonable adjustmentReasonable adjustment will be made to working arrangements to accommodate a person with a disability who otherwise would be prevented from undertaking the work.

Senior Programme Co-ordinator

We’re seeking experienced Service Charge Officers to join a leading organisation on a temporary basis until July 2025 (with potential to extend). This is a fantastic hybrid role offering flexibility and the chance to make an impact in the social housing sector.Key Details:* Hourly Rate: £18.93 PAYE / £23.47 Umbrella * Contract: Until July 2025, with potential to extend * Availability: 6 positions available * Working Model: Remote working with 1 day per month to report to London office.Your Role:As a Service Charge Officer, you’ll ensure accurate, timely, and transparent reporting of service charges for residents across tenures. Key responsibilities include:* Managing service charge enquiries from residents and internal staff. * Investigating and resolving disputes, including attending meetings with residents. * Collaborating with analysts to ensure accurate service charge estimates. * Supporting rent teams with service charge-related queries. * Contributing to service charge-related projects and ensuring compliance with legislation and best practices.What We’re Looking For:* Knowledge of landlord and tenant legislation, particularly regarding service charges. * Proven experience delivering service charges in a customer-focused environment. * Strong numeracy skills and advanced proficiency in Excel (data handling and manipulation). * Familiarity with ERP and CRM systems. * Excellent communication skills, adaptable to different audiences.Why Join?This is a unique opportunity to work in a dynamic team environment where your expertise will directly impact residents’ satisfaction and the organisation’s success. Apply now to become part of a forward-thinking team!

Service Charge Officer

We have a new vacancy for a Neighbourhood Housing Lead (commutable to Westminster) reporting to office 1 day per week otherwise hybrid/on patch paying £26.13 per hour (Umbrella).The role in ongoing with a possibility to become permanent.As the Neighbourhood Housing Lead, they’ll be responsible for the following:* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. * You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in. * You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.The successful candidate should:* You should be good at building relationships with people and be able to communicate well with colleagues and residents. * You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents. * You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. * You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. * Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. * Have previous experience * Be able to drive and have access to a car for workIf you are interested in this role and for more information please apply today.&nbsp;

Neighbourhood Housing Officer

We have an urgent need for a Neighbourhood Housing Lead (based/commutable to Lewisham patch) reporting to office 1 day per week based in Stratford otherwise hybrid/on patch paying £26.13 per hour (Umbrella) As the Neighbourhood Housing Lead, they’ll be responsible for the following:* Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. * You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they’re happy in. * You’ll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 – 600 homes.The successful candidate should:* You should be good at building relationships with people and be able to communicate well with colleagues and residents. * You’ll be able to problem solve and will pride yourself on your grit and determination. You’ll have a can-do attitude and be motivated by keeping promises to residents. * You’ll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. * You’ll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. * Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. * Have previous experience * Be able to drive and have access to a car for workIf you are interested in this role and for more information please apply today.

Neighbourhood Housing Lead

We have a new vacancy with a housing partnership based West of London for a Homeowner Advisor on a fixed term contract for 12 months (maternity cover) paying ££34,994 per annum.As part of our Homeowner team, you’ll use your technical knowledge to manage complex queries and cases quickly and brilliantly, consistently delivering a fantastic experience to support our homeowners so we deliver first class service for every project, home and customer, every time.In the role you will* Investigate and resolve lease-related queries quickly and accurately. * Ensure observations are responded to as part of the section 20 consultation process. * Work with solicitors to find solutions to complex cases. * Carry out estate visits to support homeowner customers with enquiries and issues. * Work collaboratively with colleagues across the business to make sure queries are resolved effectively. * Contribute to the team management of our portfolio of properties with managing agents. * Ensure prompt arrears recovery by proactively managing the accounts of our leaseholders and shared owners * Use CRM to manage cases and resolve queries effectively. * Work collaboratively with the finance team to support service charge management and recovery. * Support shared owners by managing resales and staircasing transactions, being an expert in this field. * Be brilliant at the basics, knowing your role, your systems, your service and your customers inside out. * Remain curious to bring fantastic new ideas to your role which stretch you and improve the customer experience.Essential Experience required* Housing and leasehold management and shared ownership properties. * Dealing with the section 20 consultation process. * Supporting homeowners with enfranchisements, deeds of variation, lease extensions, service charge recovery and leasehold legal disputes &amp; resolutions.Desirable* Experience of First Tier Tribunal hearings and other legal casework. * A proven track record of delivering excellent customer service with a ‘customer first’ approach. * Experience of managing leasehold arrears

Homeownership Officer

Job descriptionAbout us Pivotal: • Provides sustainable homes for vulnerable people. • Works closely with local authorities and other relevant commissioners, such as the NHS. • Provides approximately 450 homes for vulnerable people. • Offers vulnerable people the opportunity to rebuild their lives or have a better quality and independent life. • Operates successfully in a number of locations, including Cornwall&nbsp;and Dorset. • Are you passionate about helping others to utilise their strengths and to achieve their goals? Could you be the right person to join us in striving for our purpose - doing more good for more people? Could you live our values of being passionate, caring and creative? In return for your commitment to the role, Pivotal Housing offer-<ul><li>Pension scheme and company sickness scheme</li><li>Fixed hour contract with a regular shift pattern (days to be discussed at interview)</li><li>A comprehensive training and induction program</li><li>Opportunities for progression within a rapidly growing company&nbsp;</li><li>Perkbox- access to over 200 discounts, offers and free services&nbsp;</li><li>Simply health cover after 3 months service</li><li>25 days holiday plus bank holidays and 1 extra day for each years service up to a maximum of 5 extra days pro rata for part time hours &nbsp;</li></ul>This is a unique opportunity to join an expanding company that treats every staff member as an individual, offering opportunities for progression through rates of pay, qualifications and your personal career in support, apply today. Mileage will be paid from your base location at 45p per mile. Key Responsibilities: • To ensure that all housing management functions, including voids and lettings, rent and service charge arrears, anti-social behaviour and other tenancy breaches, health and safety and fire checks, and repairs and maintenance are carried out to a high standard and in a timely fashion. • To ensure that all compliance checks i.e. gas, legionella etc. are completed by their due date, and that the relevant certification is received and uploaded appropriately. • To facilitate property access for contractors as required. • Maintain a property inventory and replenish any items as required. • To ensure that properties are ready to let as soon as possible after they are void. • Ensure that safeguarding’s, incidents, accidents and near misses are reported and responded to appropriately. • To monitor and review CCTV footage where appropriate. • To review maintenance works carried out in properties, confirm completion, and report any quality issues to the Area Housing Manager. • To assist the Area Housing Manager in preparing a case for Court in relation to tenancy breach. • To be a point of contact for, and promote positive relationships within local communities. • Collect rents and service charges and respond appropriately to any arrears. • Work alongside the Compliance and Maintenance Officer to ensure that all responsive repairs are completed, and that properties are maintained to a high standard. • Ensure that any health and safety concerns are addressed immediately. • To carry out housing management functions in line with contracts / SLA’s / partnership agreements. • To ensure that sign ups are completed at the earliest opportunity and that all associated paperwork is completed and returned to the relevant teams. • To participate in stakeholder meetings providing feedback to teams and other managers as appropriate. • To ensure that all paperwork relating to Housing Benefit claims is completed either at sign up, or at the earliest opportunity afterwards. To report to the Area Housing Manager any concerns with Housing Benefit claims. • DBS checks are required for roles where you will be working with or have lone contact with Vulnerable Adults EDUCATION, TRAINING, SKILLS AND WORK EXPERIENCE Essential<ul><li>Experience of working with and supporting vulnerable people</li><li>Housing management experience is absolutely essential in to fulfill this role.</li></ul>Desirable<ul><li>Experience of working with those experiencing addiction and/or poor mental health.</li><li>You must also have a full driving licence and access to a car with business cover on your insurance.</li></ul>Benefits<ul><li>Company pension</li><li>Sick pay</li><li>Store discount</li></ul>Experience<ul><li>Dealing with vulnerable adults: 1 year (required)</li><li>Intensive housing: 2 years (required)</li><li>Licence/Certification: • Driving Licence with business insurance (required) • CIH level 3 (required)</li></ul>Temporary 3 month contractPlease include a cover letter explaining why you would like to be considered for the role. We will not be able to offer an interview if a cover letter has not been provided.

Housing Officer

We have a new vacancy for an Experienced Fire Engineer to work for a leading consultancy based in London. This is a 95% remote working permanent opportunity paying up to £90k per annum + a number of company benefits.There will be very occasional requirement to travel to the company offices in Central London with some UK wide travel necessary therefore the applicant must be willing to travel when necessary.Overview A fire engineer uses science and engineering principles to protect people and property from the devastating effects of fires. Fire engineers design fire safety measures, conduct fire risk assessments and ensure the structural integrity of buildings. A fire engineer also coordinates fire safety standards and regulations to minimise fire-related risk.The role involves regular site inspections, analysis and evaluation of fire control methods and the development of emergency plans. Fire engineers use their knowledge of fire dynamics and human behaviours to ensure the safety of everyone occupying a building.Key duties: The fire engineer’s key duties typically include: * writing fire strategy reports for new buildings and retrospective reports existing using the company template * producing fire safety management plans using the company template * identifying possible fire-related risks and reducing or eliminating them * making designs, calculations, sketches and/or diagrams to help prevent fire or fire spread (‘fire strategy’) * incorporating fire safety procedures into designs – such as sprinkler systems, smoke control systems, fire alarms, Fire Service facilities and emergency escape routes and exits, to minimise the risk of injury and loss of life in the event of a fire, taking into account both the structural integrity of the building and human behaviour * making recommendations for the materials used in the construction or refurbishment of a building and for existing buildings * keeping up to date with regulations and legislation * visiting project/construction sites to conduct site inspections and advise on the installation or implementation of the designs * providing advice that feeds into decisions on safe building occupancy levels, fire evacuation plans and so on * providing a variety of fire consultancy services to our varied client base * liaising with local authorities, architects and building control professionals as and when requiredMinimum requirements:* Membership of the Institution of Fire Engineers (MIFireE). * BEng, BSc, MSc in Fire Engineering or Fire Safety. * At least 5 years’ experience in a similar position producing fire strategy reports and fire consultancy services for both residential and commercial buildings. * Good understanding of ADB, BS9999, BS9991 and other current guidance and legislation.Other responsibilities include:* Keep abreast of current legislation, relevant national and international standards and guidelines and technical developments within the field * To respond to requests for client work and proposals * Be exemplar in client management and relationship building * Contribute to delivery of projects on time and to budget; to manage resources in the delivery of the projects and to undertake regular project reviews * To follow all financial procedures in the delivery of projects * Ensure the use of the use of internal technical tools and methodologies in delivery of projects to the standard set * Contribute to a rolling forecast to provide visibility of future workload * Monitor individual performance versus targets and actively manage optimal output * Delivery against Key personal and business KPIs * Support junior members of staff in delivery of consultancy services * To support the team and other departments to achieve company goals * Ensure full implementation and use of the competency framework * Support as required in the definition of the current and future market, market driver and service offerings of the business * Marketing the relevant services of the company to existing and new clients * Liaison with a broad range of stakeholders at all levels of an organisation * Operational site experience including basic H&amp;S requirements * Strong analytical and report writing skills * Positive approach to the challenges of change and see change as an opportunity * Ability to prioritise and schedule objectives to optimise time, cost and quality * Excellent communication skills

Senior Fire Engineer

Join Hillcrest Homes as our New Chief Executive – Lead, Innovate, InspireMore information can be found at&nbsp;<a href="http://www.aspenpeople.co.uk/hillcrest" target="_blank">www.aspenpeople.co.uk/hillcrest</a>Hillcrest Homes is excited to seek a visionary and accomplished individual to take the helm as our new Chief Executive.&nbsp; A distinguished leader in social housing across Scotland, Hillcrest has a rich history of providing high-quality, affordable homes, building and maintaining vibrant, sustainable communities and delivering high quality social care services.&nbsp;&nbsp;This is your opportunity to guide an organisation committed to helping people live better lives, fostering inclusivity, innovation, and excellence in everything we do.About the Role:As Chief Executive, you will steer Hillcrest into its next chapter, shaping strategic direction and delivering growth while ensuring robust financial stability and governance.&nbsp; You will report directly to the Governing Body and be supported by a talented Executive Leadership Team.You will oversee the organisation’s operations, from developing new and maintaining existing homes, expanding services to championing environmental sustainability through our ambitious Net Zero Strategy and enhancing the quality of lives of the people we support.Key Responsibilities:<ul><li>Shape and implement strategic direction and growth.</li><li>Provide strong leadership to your team and the wider business</li><li>Ensure financial stability and robust governance.</li><li>Cultivate a positive organisational culture valuing collaboration, diversity, and continuous improvement.</li><li>Develop and align comprehensive business plans with our mission.</li><li>Engage with stakeholders, including tenants, government officials, and regulatory bodies.</li><li>Advocate for Hillcrest’s vision and build impactful partnerships.</li></ul>About You:The ideal candidate will bring substantial experience operating at a senior level within complex organisations. Your financial acumen and governance expertise will be complemented by a proven ability to foster partnerships, deliver results, and establish a customer-focused performance culture. Adept at communication, with strong influencing skills and the ability to lead and motivate high-performing teams.&nbsp; You will be a champion of equality, diversity, and inclusion. Familiarity with Scotland’s housing and support sector and its regulatory framework will be advantageous.This is more than a leadership role, it is a chance to leave a legacy, driving innovation and sustainability in social housing while empowering communities to thrive. If you are ready to lead an organisation with a proud history and an exciting future, we want to hear from you.What We Offer:<ul><li>42 days annual leave per year inclusive of Public Holidays&nbsp;</li><li>Choice of pensions schemes - auto enrolment with NOW Pensions employee contributes 5%, employer contributes 3% or The Pension Trust Pensions scheme where both employee and employer contributions are 8.5%</li><li>Hybrid working opportunity</li><li>35.25 hours per week</li><li>Free health plan scheme with the ability to upgrade</li><li>Death in Service benefit - 3 x salary</li><li>Cycle to Work Scheme</li><li>Tech Scheme</li></ul>Apply now to shape the future of Hillcrest Homes and make a lasting difference to the lives of those we serve.More information, including how to apply, can be found at&nbsp;<a href="http://www.aspenpeople.co.uk/hillcrest" target="_blank">www.aspenpeople.co.uk/hillcrest</a>For a confidential discussion about the opportunity, please contact Nigel Fortnum or David Currie at Aspen People on 0141 212 7555.&nbsp;Closing date for applications: Monday 10th February 2024&nbsp;

Chief Executive

Location: Middlesex Salary: Circa £38,000 per annum Working Arrangement: Hybrid working availableKey Responsibilities<ul><li>Deliver an effective housing management and resident support service, fostering strong and sustainable communities.</li><li>Plan and execute comprehensive block and estate management inspection programs.</li><li>Empower residents to live independently and to their fullest potential.</li><li>Collaborate with colleagues, specialist teams, and contractors to deliver exceptional service.</li><li>Meet or exceed performance targets in key areas such as void management, income collection, and customer satisfaction.</li><li>Address issues of anti-social behaviour and safeguarding with resilience and sensitivity.</li><li>Serve as the primary contact for local stakeholders, nurturing positive relationships and partnerships.</li><li>Maintain accurate customer records and ensure residents are engaged in decision-making processes.</li></ul>About You<ul><li>A good standard of education with relevant qualifications in housing management desirable.</li><li>Experience working in a service role, preferably within the housing or property sector.</li><li>Strong customer service skills with the ability to communicate effectively.</li><li>Proven problem-solving abilities and the capacity to work autonomously.</li><li>Proficiency in technology and a willingness to adapt and learn.</li><li>A full driving license and access to your vehicle are essential.</li></ul>How to ApplyIf you are an experienced and dynamic housing professional looking for your next challenge, we would love to hear from you. Please click ‘Apply Now’ to submit your CV along with a brief statement about why you’re the perfect fit for this role.

Contract terms Starting salary: PO5 (£50,574 - £53,607) Work location: Alexandra House, 10 Station Road, Wood Green, London, N22 7TR Hours per week: 36 per week Contract type: Fixed term contract (6 months from start date) Closing date: Sunday, 9th February 2025 at 23:59 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role We are seeking an enthusiastic, empathetic, and experienced housing professional to join our fast-paced Tenancy Management Team on a 6-month fixed-term basis. In this role, you will provide a comprehensive Tenancy Management Service to our residents, supporting them in sustaining their tenancies. Additionally, you will be responsible for the line management of five officers, offering guidance, support, and managing their performance. About the team Reporting to the Head of Tenancy and Communities, you will have direct line management of up to five dedicated officers. This role covers the West and Central areas of the Borough, working alongside the Housing Manager responsible for the East. Collaboration with the wider cross-functional team within the Directorate is essential, as Haringey fosters a one-team approach with no silo working. About you We are seeking an individual with drive and passion for providing a high-quality Tenancy Management Service to residents, ensuring they are at the heart of what we do. If you can lead a high-performing team, think on your feet, make decisions, and have an in-depth knowledge of the regulatory framework within the housing sector, we would like to hear from you. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement of 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role, please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of your application, please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a>

Housing Manager

Annual salary: up to £35,000.00 Housing Advisor - 'Find your own accommodation' scheme Beckingham, Lincolnshire Full Time, up to 9 months FTC, with potential to extend - 40 hours per week Up to £35,000 per annum plus £3,800 company car allowance About the role: We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK. This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community. You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract. As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics. We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed. What are we looking for? <ul><li>Previous experience working within the housing sector / working with vulnerable people</li><li>Previous experience working within the refugee sector would be ideal</li><li>A thorough understanding of the UK benefit system</li><li>Deadline management</li><li>Strong interpersonal communication skills</li><li>Ability to build internal relationships, and manage dispersed teams</li><li>Negotiation knowledge</li><li>IT literate</li><li>Excellent communication</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays (pro rata)</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Choice of company car or car allowance </li><li>Access to EAP Counselling sessions</li></ul>If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on <a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>. We look forward to hearing from you soon. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.

Housing Support Officer

<ul><li>Function: Asset Management</li><li>Seniority: Officer</li><li>Salary: £42,000 (per-annum)</li><li>Reference: DW16</li><li>Location: Hertfordshire</li><li>Type: Permanent</li><li>Closing Date: 31-01-2025</li></ul>Greenacre are pleased to be supporting a housing association, based in Hertfordshire with their recruitment of a property inspector.Our client is vibrant, forward thinking housing association with ambitious plans. Through their plans, reporting and operational activity, they seek to earn and sustain the trust of key stakeholders including their customers, colleagues, statutory and voluntary partners, suppliers, lenders and others.Our client’s aim is to be a great place to work and somewhere colleagues will tell you about the practices that they engage in to develop people to the best they can be.The ideal candidate will have experience identifying and specifying repairs required in housing association’s housing stock, as well as prioritising and overseeing the work.What will you do in the role?<ul><li>Liaise and visit residents to inspect, providing guidance, specifying and prioritising works, where required.</li><li>Accurately undertaking inspections across all settle owned properties, internally, externally and common areas.</li><li>Working with service controllers to ensure works are classified and raised based on defined priorities</li><li>Oversee works, liasing with contractors (internal or external) ensuring adherence to health and safety, time and cost processes</li><li>Have a good understanding of HHSRS.</li><li>Have a strong understanding of building components and potentially a trade background</li><li>Be familiar with the Decent Homes standard guidelines.</li><li>Be flexible to support different types of inspections. Damp, mould and condensation reports, mutual exchanges, post inspections etc.</li></ul>&nbsp;Skills and experience<ul><li>IT skills. Suitable to complete forms and communicate instructions</li><li>Familiarity with handheld data capture devices</li><li>Ability to work collaboratively as part of a team, bringing enthusiasm and a ‘can-do’ attitude.</li><li>The ability to undertake surveys from day one.</li><li>A good understanding of building elements and why they fail.</li><li>A good understanding of why damp, mould and condensation occur, and solutions required to remedy them</li><li>Excellent customer services skills – you want to serve customers and have a passion for ensuring homes are safe and a place they are proud to live</li></ul>To discuss this role in more depth, Dean Wylie on 07715 658148 or click the apply now buttonThis vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Repairs Inspector

<ul><li>Function: Housing Services</li><li>Seniority: Manager</li><li>Salary: £35.00 - £40.00 (per-hour)</li><li>Reference: ECHOTL</li><li>Location: Essex</li><li>Type: Temporary</li><li>Closing Date: 08-02-2025</li></ul>&nbsp;Location: EssexSalary: £35-40 per hourDuration: 6 months interimGreenacre are pleased to be supporting a social housing organisation, based in Essex, with their recruitment of a Housing Options Team Leader.You will lead and co-ordinate the day to day operational business of the Housing Options Team and it’s associated workload and ensure the team provide a cost effective value for money service to it’s community.What will you do in the role?<ul><li>Undertake day-to-day monitoring of workloads and management of the Housing Options Team</li><li>Manage, motivate and develop members of the Housing Options Team, ensuring they meet performance and customer service objectives and deal with under-performance or disciplinary matters in accordance with the council’s procedures</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures for the taking of homelessness applications are followed, to ensure that the necessary enquiries and robust homelessness decisions are made in accordance to legislation and statutory guidance</li><li>Manage the day to day working of the Housing Options Team to monitor that all processes and procedures to ensure the correct allocation of social housing within the district in accordance with the Council’s allocations policy are being followed</li><li>Be responsible for the monitoring of the homelessness budget</li></ul>Who would excel in this role?<ul><li>Extensive knowledge of Homelessness legislation, code of guidance and associated case law and any relevant legislation</li><li>Knowledge of other legislation that impinges on homelessness and the allocation of social housing</li><li>Good knowledge of housing options/Choice Based Lettings schemes</li><li>Ability to lead, motivate and support team members</li></ul>To discuss this role in more depth, please phone Emma Carroll on 07736 161979 or click the apply now button.&nbsp;This vacancy is being advertised on behalf of Greenacre Recruitment Ltd who are operating as a recruitment agency and business.

Housing Options Team Leader

Annual salary: up to £35,000.00 Housing Advisor - 'Find your own accommodation' scheme Bordon, Hampshire Full Time, up to 9 months FTC, with potential to extend - 40 hours per week Up to £35,000 per annum plus £3,800 company car allowance About the role: We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK. This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community. You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract. As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics. We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed. What are we looking for? <ul><li>Previous experience working within the housing sector / working with vulnerable people</li><li>Previous experience working within the refugee sector would be ideal</li><li>A thorough understanding of the UK benefit system</li><li>Deadline management</li><li>Strong interpersonal communication skills</li><li>Ability to build internal relationships, and manage dispersed teams</li><li>Negotiation knowledge</li><li>IT literate</li><li>Excellent communication</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays (pro rata)</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Choice of company car or car allowance </li><li>Access to EAP Counselling sessions</li></ul>If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on <a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>. We look forward to hearing from you soon. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.

Annual salary: up to £35,000.00 Housing Advisor - 'Find your own accommodation' scheme Catterick, North Yourshire Full Time, up to 9 months FTC, with potential to extend - 40 hours per week Up to £35,000 per annum plus £3,800 company car allowance About the role: We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK. This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community. You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract. As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics. We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed. What are we looking for? <ul><li>Previous experience working within the housing sector / working with vulnerable people</li><li>Previous experience working within the refugee sector would be ideal</li><li>A thorough understanding of the UK benefit system</li><li>Deadline management</li><li>Strong interpersonal communication skills</li><li>Ability to build internal relationships, and manage dispersed teams</li><li>Negotiation knowledge</li><li>IT literate</li><li>Excellent communication</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays (pro rata)</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Choice of company car or car allowance </li><li>Access to EAP Counselling sessions</li></ul>If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on <a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>. We look forward to hearing from you soon. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.

Annual salary: up to £35,000.00 Housing Advisor - 'Find your own accommodation' scheme Preston, Lancashire Full Time, up to 9 months FTC, with potential to extend - 40 hours per week Up to £35,000 per annum plus £3,800 company car allowance About the role: We are collaborating with our client to resettle families in the UK under the Afghan Resettlement and Assistance Policy. Initially, these families will be housed in various accommodation bases, known as the transit estate, before moving to permanent homes within the community. Over the next nine months, Mears will assist service users in securing private rental homes across the UK. This position is part of the housing team, collectively responsible for supporting frontline delivery and meeting contractual requirements. As a Housing Advisor, you will play a crucial role in providing housing solutions and delivering exceptional service to our service users and the community. You will assist Afghan families in finding suitable homes in the private rental market. Additionally, you will identify new partnership opportunities while ensuring excellent customer service, performance, and full compliance with the contract. As a Housing Advisor, you will discuss options with family households and single person households, to help facilitate a seamless move. Taking the service users through the whole journey from understanding their needs to securing the property and moving in. You will deliver personalised support to service users through bespoke casework and facilitating housing drop-in clinics. We will work in partnership with the receiving LA to ensure required support will be in place once a property is agreed. What are we looking for? <ul><li>Previous experience working within the housing sector / working with vulnerable people</li><li>Previous experience working within the refugee sector would be ideal</li><li>A thorough understanding of the UK benefit system</li><li>Deadline management</li><li>Strong interpersonal communication skills</li><li>Ability to build internal relationships, and manage dispersed teams</li><li>Negotiation knowledge</li><li>IT literate</li><li>Excellent communication</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays (pro rata)</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Choice of company car or car allowance </li><li>Access to EAP Counselling sessions</li></ul>If you feel you have skills and experience needed, please apply via the link below. If you have any questions regarding this role please contact Beth on <a href="mailto:beth.dunford@mearsgroup.co.uk" target="_blank">beth.dunford@mearsgroup.co.uk</a>. We look forward to hearing from you soon. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Mears Group is a Disability Confident employer and recognises our people as our greatest asset, we hire individuality, recognising and valuing everyone is individual and ensuring equal access to opportunities for all regardless of social economic background or individual make up. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before employment.

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