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The Vacancy Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About Us Service Charge Officer (Home Ownership) GRADE 6 Salary £39,276-£42,771 per annum 6 Months Fixed Term At London Borough of Havering's Home Ownership team we are working to improve the service and compliance of leasehold management. We are a large team that manages leasehold compliance, sales and marketing, Right to Buy, income recovery and service charge billing and consultation. We have a varied portfolio of properties across the borough with a growth in new build properties. We are working to increase efficiencies and transparency for our homeowners. About the Job This role plays a key part in leasehold compliance to help the organisation deliver a high quality and accurate service charges to our homeowners. This role is key to service charge compliance. You will be required to use your initiative, manage a process data and meet statutory deadlines. About the You Are you confident with spreadsheets? Are you good at managing data? Are you hard-working? Are you organised and self-motivated? Are you a team-player? Are you interested in learning about leasehold management? Your strong Microsoft Excel skills will be essential to your success in your ability to work as part of the team. Your ability to generate and analyse will allow us to improve our services and reporting. Your passion for excellent customer service will help to drive the service improvements that we are working on. Your initiative and ability to prioritise tasks will support the team's efficiencies in meeting deadlines. You must have: A good level of written and spoken communication skills for record keeping, emails and telephone conversations must be demonstrated through GCSE or NVQ levels. A good level of numeracy to be confident with calculations and updating spreadsheets must be demonstrated through GCSE or NVQ levels. For an informal discussion about the post, please contact Claire Bailey on <a href="mailto:Claire.Bailey@havering.gov.uk" target="_blank">Claire.Bailey@havering.gov.uk</a> The closing date for the receipt of applications is 28th November 2025, however interest in this job may be high and we therefore reserve the right to close the vacancy early. You will be notified if your application has been successful and details in relation to interviews will follow. Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770. Please view Job Profile here Additional Information We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering. The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check. Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role. We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload. Salary range <ul><li>£39,276 - £42,771 per year</li></ul>

Service Charge Officer

Axis Europe, part of Axis CLC, is a trusted property services specialist with 55+ years' experience, employing over 1,500 people and supporting 250+ clients across the UK. We deliver repairs, planned maintenance, refurbishment, compliance and fire safety, combining local, responsive teams with the scale and stability of a national group. This role supports our long-term partnership with Notting Hill Genesis (NHG), one of London's largest housing providers. We deliver reactive, planned and disrepair works across thousands of homes, keeping properties safe, comfortable and well-maintained, using modern digital systems to keep work flowing smoothly. What We Offer <ul> <li>Competitive annual salary</li> <li>Company van and fuel card for work purposes</li> <li>25 days' annual leave + bank holidays</li> <li>Up to £2,000 colleague referral fee</li> <li>Long-service awards at key milestones</li> <li>Perkbox - discounts on coffee, cinema, travel and wellbeing</li> <li>1 paid volunteer day each year</li> <li>Ongoing training, support and progression, Axis promotes from within</li></ul>The Role We're looking for a proactive and empathetic Resident Liaison Officer (RLO) to be the key link between residents, our site teams, and the client. You'll play a vital role in delivering a positive resident experience, building trust, resolving queries quickly, and ensuring clear communication before, during, and after works. You'll help residents feel respected, listened to and informed, making sure every project runs smoothly from start to finish. What You'll Do <ul> <li>Serve as the main point of contact for residents throughout major repairs and disrepair projects.</li> <li>Communicate clearly about the scope, schedule, and progress of works, managing expectations and resolving issues promptly.</li> <li>Conduct resident introductions, property surveys, and pre-start visits to assess specific access or support needs.</li> <li>Coordinate access arrangements with delivery teams, ensuring works can proceed safely and efficiently.</li> <li>Manage temporary accommodation and decant arrangements where necessary.</li> <li>Record resident communications, feedback, and project milestones accurately using the Axis systems.</li> <li>Liaise closely with project managers, supervisors, planners, and client representatives to ensure seamless service delivery.</li> <li>Monitor satisfaction levels and identify opportunities for service improvement.</li> <li>Promote a culture of respect, professionalism, and sensitivity in all resident interactions.</li> <li>Ensure Health &amp; Safety and safeguarding procedures are always followed.</li></ul>About You You're a confident communicator and natural people person who can build trust quickly and stay calm under pressure. You take pride in resolving issues and making residents feel heard and respected, even in challenging situations. Requirements <ul> <li>Previous experience in customer service, resident liaison, housing management, or community engagement.</li> <li>Experience supporting major works, disrepair, or refurbishment projects (not day-to-day responsive repairs) - Preferred.</li> <li>Excellent communication and interpersonal skills, able to handle sensitive conversations with empathy.</li> <li>Strong organisational and problem-solving abilities.</li> <li>IT literate (Microsoft Office, CRM or job management systems).</li> <li>Understanding of social housing, repairs or planned maintenance (desirable).</li> <li>Full UK driving licence (Travelling to sites within London)</li> <li>Enhanced DBS required.</li></ul>Our Commitment Many faces, One Axis. We're proud to be an equal opportunity employer. We value diversity and inclusion across all teams and welcome applications from all backgrounds. Adjustments will be made where needed. Apply Now: If you're a motivated property services professional who takes pride in leading great teams, delivering quality work, and making a real difference for residents, we'd love to hear from you.

Resident Liaison Officer

The Vacancy WPS are seeking an experienced Resident Liaison Officer (RLO) to join our team delivering planned kitchen and bathroom works within social housing properties in Ealing. This is a key role ensuring excellent communication and support for residents throughout the works programme. Key Responsibilities <ul> <li>Act as the main point of contact for residents during planned works.</li> <li>Provide clear information about schedules, access requirements, and progress updates.</li> <li>Handle queries and resolve issues promptly and professionally.</li> <li>Liaise with site teams, contractors, and project managers to ensure smooth delivery.</li> <li>Maintain accurate records of resident interactions and project updates.</li> <li>Ensure compliance with health and safety and safeguarding standards.</li></ul>Requirements <ul> <li>Proven experience in social housing, particularly with planned works programmes (kitchens and bathrooms).</li> <li>Strong communication and interpersonal skills.</li> <li>Ability to manage sensitive situations and maintain professionalism.</li> <li>Organised, proactive, and able to work independently.</li> <li>Knowledge of health and safety regulations and tenant liaison best practices.</li></ul>Benefits <ul> <li>Competitive salary and benefits package.</li> <li>Opportunity to work on meaningful projects improving residents' homes.</li> <li>Supportive team environment with career development opportunities.</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Job description Contract Terms Contract Type: Full -Time, Permanent Salary:PO3 £45,750 - £49,056per annum Interview: 4th &amp; 5th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role A Senior Housing Needs Practitioner works on highly complex activities. They are expected to hold a caseload, to supervise the casework of Housing Needs Officers, and to line-manage administrative staff. As a Senior Housing Needs Practitioner, you will support the Housing Needs Team Managers in delivering a high quality homeless prevention and assessment service; ensuring outstanding customer service and service delivery standards are achieved and providing a critical source of support for local people seeking help with their housing needs. We are a dynamic and dedicated service supporting individuals and families across the London Borough of Haringey who are experiencing homelessness or are at risk of becoming homeless. Our team is comprised of Admin Officers, Housing Needs Officers, Senior Housing Needs Practitioners, Housing Needs Managers, and the Head of Housing Needs. Together, we work collaboratively to deliver effective, person-centred support and achieve positive outcomes for those in need of our assistance. About you You are a knowledgeable and passionate housing professional with a strong grasp of homelessness and housing legislation, including the Housing Act 1996 (Parts VI and VII), the Homelessness Reduction Act, and other key statutory frameworks. You bring a proactive, solution-focused approach to supporting individuals and families at who home homeless or at risk of homelessness. You will work closely with colleagues, partners, and the wider community to deliver housing services that are person-centred, effective, and empowering. You understand that preventing and relieving homelessness goes beyond housing-it's about offering holistic advice that includes employment, welfare benefits, and access to wider support networks. As a leader, you will provide casework supervision and guidance to Housing Needs Officers, helping them navigate complex and sensitive cases with confidence and care. You will also manage a pro-rata caseload of particularly complex cases, ensure high standards of service delivery, and demonstrate best practice in every interaction. Your commitment to making a real difference in residents' lives is at the heart of everything you do. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE878 Senior Housing Needs Practitioner_07.04.24_v4.pdf </li> </ul>

Senior Housing Needs Practitioner

Job description Contract Terms Contract Type: Full -Time, Permanent Salary: PO2 £42,771 - £45,750 per annum Interview: w/c 8th December 2025 Closing Date: Sunday 23rd November 2025 About Haringey Haringey is a fantastic place to live and work - the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We'll be celebrating all this and more as the "rebel borough" when we are the 2027 London Borough of Culture. Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey's people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents. About the role The role is at the forefront of the prevention of homelessness in the borough. Officers will work with a full range of customers and scenarios but may specialise in teams providing an outreach service, or those that focus on single people or families. This is a busy role with competing demands, so you will need to be able to think and work efficiently in a busy environment. You will be a team player who is articulate, organized, and able to work well under pressure delivering first class homeless prevention and assessment services. You will be part of a large team of advisers working across the borough delivering first class homeless prevention and assessment services. About you We need a strong communicator who can work effectively and manage a varied caseload. You will be a self-starter who works well on own initiative and as part of a team. An aspiration to assist in homelessness prevention and ability to work collaboratively with other departments, as you will be joining an experienced team who are passionate about the service they deliver. The successful candidate will demonstrate: Empathy: showing genuine compassionate for those in housing need Problem-solving skills: finding positive and innovative outcomes , turning challenging scenarios into positive outcomes for our customers Negotiation skills: building strong relationships with customers and internal and external stakeholders to explore all accommodation options. Accountability: taking ownership of your decisions and actions, ensuring transparency and honesty and maintaining robust record-keeping. Team working skills: using internal and external partners to provide excellent customer service Resilience: being able to work under pressure and being calm and composed in stressful situations which is important when working with vulnerable customers. Working for Haringey At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts. Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible. Additionally, we are aware that automated emails may end be diverted through to junk email folders. Please continue to check these through the application process. If you have any questions about the status of you application please contact <a href="mailto:ResourcingHub@haringey.gov.uk" target="_blank">ResourcingHub@haringey.gov.uk</a> Attachments <ul> <li> JE609 Housing Needs Officer (1) (1) (2) (1).pdf </li> </ul>

Housing Needs Officer

About Us Job Title: Trainee Sheltered Housing Officer Salary Range: £30,510- £36,969 per annum One-year Fixed Term - Full time (36hours) Location Various Sheltered schemes in Wandsworth Objective of role The London Boroughs of Richmond upon Thames and Wandsworth present a unique opportunity to be part of a team who work together in a ground-breaking shared staffing structure across both boroughs. Are you passionate about making a difference in the lives of older people? Do you want to develop your career in housing and support services? Have you been ordinarily resident in the UK for the past three years? We have an exciting opportunity for One Trainee Sheltered Housing Officers to join our team on a 24-month fixed term contract. The Supported Housing Service have three strands which are: Sheltered Housing, comprising of 26 sheltered schemes in Battersea, Putney, Roehampton and Tooting. Tenancy Support Service for vulnerable clients who have difficulty maintaining their tenancy and Community Development. About the role As a Trainee Sheltered Housing Officer, you will receive full training and support to develop your skills and knowledge needed to provide high-quality services to tenants in sheltered housing. Your role will involve assisting in the day-to-day management of the sheltered housing schemes, offering support to vulnerable tenants, ensuring that the environment is safe, welcoming and well maintained. <ul><li>Provide support and guidance to tenants, ensuring their safety and well-being.</li><li>Assist in managing the administration of the sheltered schemes, including record keeping.</li><li>Respond to tenant queries and concerns, offering advice and assistance.</li><li>Help maintain and improve the quality of the scheme environment.</li><li>Work closely with other professionals and agencies to provide support to tenants.</li><li>Be enrolled in CIH Level 3 in Housing Studies.</li></ul>Essential Qualifications, Skills and Experience <ul><li>Math's and English GCSE Grade C/Level 4 and above</li><li>Strong communication skills both written and verbal</li><li>A passion for working with older people and supporting vulnerable individuals</li><li>A desire to learn and develop within the housing sector </li><li>Experience of using IT applications, including Microsoft Word and Excel</li><li>A Team player with the ability to work independently</li></ul>Indicative Recruitment Timeline Closing Date: Sunday 23rd November 2025 Shortlisting Date: W/C 24th November 2025 Interview Date: TBC We may close this vacancy early once a sufficient number of applications has been received. Please submit your application as soon as possible to avoid disappointment. Useful Information Richmond &amp; Wandsworth Better Service Partnership are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services. We are proud to be a Disability Confident employer. If you require any reasonable adjustments throughout the recruitment and selection process, please let us know. We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Some posts may be exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to these posts will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension plan. Richmond and Wandsworth Councils

Trainee Sheltered Housing Officer

About the Borough The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family. About the Service and Team The Community Safety Team, otherwise known as Safer Sutton Partnership, is a small team that is co-located at Sutton Police Station and the Civic Offices. The team is part of the Targeted Early Help &amp; Integrated Support Service within Sutton Children's Services- People Directorate. The team works closely with the Metropolitan Police and a range of partners and organisations to improve safety for residents and visitors within the London Borough of Sutton. About the Role and Our Ideal Candidate About the role The role is an administrative role to support the Community Safety Team. The job requires: - attending meetings virtually and in person to record the minutes - sending invites, agendas and minutes About you You will need excellent minute taking skills for a variety of meetings Excellent computer skills and written communication Use of Google systems (desirable) Our Offer to You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li>A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade </li><li>Enhanced Maternity, paternity, shared parental, adoption and dependents leave</li><li>Two volunteering days per year</li><li>Flexible Working - Smarter Working Scheme (dependent on the role) </li><li>Adjustable and agile working arrangements using Google Chromebooks</li><li>Learning and development portal offering a range of courses</li><li>Discounts on a range of local shops, restaurants, gyms and leisure centres</li><li>Interest free season ticket loans</li><li>Local Government Pension Scheme</li><li>Bicycle loan facilities and cycle to work scheme</li><li>Zip car scheme</li><li>Confidential health &amp; wellbeing and counselling support</li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Salary range <ul><li>£35,520 - £38,256 per year</li></ul>

Community Safety Coordinator

Learning &amp; Development Advisor Salary: £33,610.91 - £35,432.59 per annum Hours: Monday - Friday, 9am - 5pm (Onsite) Location: Much Hadham, Hertfordshire (just 10 minutes from Bishop's Stortford and Harlow) Support people. Develop potential. Create purpose Do you love helping others grow and reach their full potential? If you're passionate about learning, thrive on creating engaging training experiences, and want to make a real difference every day, we'd love to hear from you. About St Elizabeth's Set within 60 acres of beautiful Hertfordshire countryside, St Elizabeth's is a national charity providing specialist education, care and health support for children, young people, and adults with epilepsy and other complex needs. Our mission is simple: to help everyone we support Live Life to the Full. We live our values - Aspirational, Collaborative, Joyful, and Compassionate - in everything we do, from the classroom to the training room. About the Role As a Learning &amp; Development Advisor, you'll play a key role in helping our colleagues develop the skills, confidence, and knowledge they need to deliver outstanding care and education every day. Working as part of our friendly Learning and Development Team, you'll design, deliver, and evaluate engaging learning programmes - from our two-week new starter induction to specialist and leadership development sessions. You'll also: <ul><li>Deliver statutory and refresher training, including Safeguarding, First Aid, Manual Handling, and Health &amp; Safety.</li><li>Partner with managers to identify learning needs and create tailored development opportunities.</li><li>Ensure training is compliant with CQC, Ofsted and HSE standards.</li><li>Help us build a positive, continuous learning culture that reflects our values and ambition.</li></ul>This is an exciting opportunity for a confident facilitator who enjoys seeing people grow, and who brings creativity, warmth, and energy to every learning experience. About You You're a natural communicator who inspires confidence and curiosity. You'll bring: <ul><li>Experience delivering engaging, interactive training sessions.</li><li>Excellent facilitation, presentation, and organisational skills.</li><li>Confidence working with Learning Management Systems (LMS) and digital tools.</li><li>Knowledge of learning needs in health, education, or social care settings.</li><li>Ideally, a CIPD Level 3 qualification (or equivalent experience or training qualification) and a love for developing others.</li></ul>Why work for St Elizabeth's? <ul><li>Competitive salary and generous pension scheme.</li><li>25 days annual leave + bank holidays.</li><li>Comprehensive induction, training, and CPD opportunities.</li><li>Free on-site parking and discounted meals in our café.</li><li>Staff wellbeing initiatives and recognition schemes.</li><li>Beautiful countryside setting with a supportive, inclusive team culture.</li></ul>How to Apply Apply today by submitting your CV and completing our online application form. Applications will be reviewed on a rolling basis - early applications are encouraged as we may close the advert once a suitable shortlist has been reached. Inclusion &amp; Safeguarding At St Elizabeth's, we celebrate diversity and are proud to be a Disability Confident Employer and recognised as an Investor in People. We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All roles are subject to satisfactory references and an enhanced DBS check. Be part of something bigger at St Elizabeth's. #INDVOL

Learning and Development Advisor

Job Description Senior Independent Living Carer - Extra Care Housing Service - Provider Services, ASCH The Opportunity The Extra Care Housing service requires driven and confident individuals to support the delivery of a CQC registered care and support service to tenants residing in the extra care housing scheme. This role will serve as direct support to the registered manager and will have a key focus on the person centred delivery of care and support, within the constraints of agreed care plans, and to support the best outcomes through partnership working across adult social care and health The role will offer a combination of front-line hands-on care &amp; support delivery, and office based administration to support the evidence based model of working. The Location We are looking for multiple Senior Independent Living Carers to be based at different locations: <ol><li>Brookhurst Court - 190 Selhurst Road, South Norwood. SE25 6XX (x1 posts)</li><li>Freeman Court - 94 Stanford Road, Norbury. SW16 4QR (x2 posts)</li></ol> It is important that applicants clearly identify their preferred location as part of their supporting statement. About You We are looking for a confident and proactive individual, who also has; <ul><li>Good working knowledge of a CQC registered service</li><li>Knowledge and understanding of legislation and regulations relevant to this role.</li><li>Ability to prioritise own workload in a fast-paced environment, with multiple deadlines.</li><li>Experience of team leadership</li><li>Excellent communication skills</li><li>Good command of Microsoft Office Tools and online resources</li><li>Must hold a L3 In Adult Social Care.</li></ul>Please see Role Profile for further information (Link) **IMPORTANT - Please include your preferred location as part of the supporting statement** About Us Croydon Council's priorities The Council balances its books, listens to residents, and delivers good sustainable services <ul> <li>Get a grip on the finances and make the council financially sustainable</li> <li>Become a council which listens to, respects and works in partnership with Croydon's diverse communities and businesses</li> <li>Strengthen collaboration and joint working with partner organisations and the voluntary, community and faith sectors</li> <li>Ensure good governance is embedded and adopt best practice</li> <li>Develop our workforce to deliver in a manner that respects the diversity of our communities</li></ul>Key business plan outcomes: <ul> <li>Croydon is a place of opportunity for business, earning and learning</li> <li>Children and young people in Croydon have the chance to thrive, learn and fulfil their potential</li> <li>Croydon is a cleaner, safer and healthier place, a borough we're proud to call home</li> <li>People can lead healthier and independent lives for longer</li> <li>Croydon Council's new ways of working</li></ul>Equal Opportunities Statement Croydon Council is an inclusive employer and welcomes applications from all sections of the community. Subject to business needs, we will be pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby staff attend the workplace for part of their working week and work from home, or elsewhere, remotely for the rest of the time. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role. Croydon council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff to share this commitment. The Successful candidate will be subject to a DBS check, if the role requires one.

Senior Independent Living Carer

Job Introduction Lettings Officer The current position has arisen following the secondment of the post holder. The Lettings Officer is responsible for the allocation of council and housing association properties that become available in the borough.The post holder must be able to manage a demanding workload and be committed to providing excellent customer care. He/she must be able to respond to written enquiries from Members, MPs, Senior Managers and the public and must have a good understanding of allocations and homelessness legislation and best practice. We are looking for someone who is well organised and can work well under pressure and as part of a very busy lettings team. For an informal discussion please contactElizabeth Osiboat <a href="mailto:Elizabeth.Osibo@royalgreenwich.gov.uk" target="_blank">Elizabeth.Osibo@royalgreenwich.gov.uk</a> or 0208 921 2941. Diversity Statement: Royal Borough of Greenwich values the diversity of its community and aims to have a workforce that reflects this. We therefore encourage applications from all sections of the community. Advert Close: All vacancies close at midnight unless otherwise stated. Early Advert Close: Royal Borough of Greenwich reserves the right to close any job advert earlier than the advertised closing date where there is reason to do so (for example high volume of applications). How Applications are Scored: Each application is scored according to how well the supporting statements addresses each point on the Person Specification for the role.Candidates will be short-listed for interview on the extent to which they meet the specific points within the Person Specification. The Person Specification is supplied with the job advert.When completing your application, please use the supporting statements section to tell us how you meet each of the points on the Person Specification . We need to have this information in order to consider your application. Salary: Salaries advertised are for a standard working week of 35 hours unless otherwise stated. Please use this 'Salary Calculator to help you calculate a pro rata salary. Our Staff Values: Our Staff Values are important to us. Candidates will be continuously assessed against our staff values throughout the recruitment process. Where candidates demonstrate views and behaviours that do not meet the standards of our staff values, we reserve the right to reject their application/ registration. Attached documents <ul> <li> JD Lettings Officer.pdf </li> <li> PS Lettings Officer.pdf </li> </ul>

Lettings Officer

Accepting applications until: 28 November 2025 Job Description Your Role: Community Manager As Community Manager, you will be a consistent voice of our brand across the spaces our customer find inspiration, responsible for building a vibrant and engaged community around our platforms. You will connect with customers, spark conversations, and foster meaningful relationships that create lasting impact. Working closely with marketing, product and customer teams, you will champion the voice of the customer and ensure our community drives growth, advocacy and loyalty. As a Community Manager at Global, you will: Key Responsibilities <ul><li>Build and deliver on Global's community strategy, creating spaces where customers feel heard, inspired and connected and empowered.</li></ul><ul><li>Foster engagement through events, discussions, and storytelling that reflect our brand tone of voice.</li></ul><ul><li>Gather insights and feedback from the community to help guide product, marketing and customer success strategies.</li></ul><ul><li>Monitor and moderate activity across platforms, ensuring a safe, positive and inclusive environment.</li></ul><ul><li>Encourage audiences to share authentic reviews and recommendations, building trust and amplifying positive sentiment across community channels.</li></ul><ul><li>Capture success stories from our community and turn them into case studies that highlight effectiveness, demonstrate impact, and inspire future engagement.</li></ul>What You'll Love About This Role <ul><li>Think Big: You will have the opportunity to shape and grow a community around some of the UK's most iconic media brands, creating impact that reaches millions.</li></ul><ul><li>Own It: From strategy to execution, you will take full ownership of building engagement, driving conversations, and championing the voice of our audiences.</li></ul><ul><li>Keep it Simple: You will cut through the noise with clear, authentic communication that connects people to our brands and makes every interaction meaningful.</li></ul><ul><li>Better Together: Collaboration is at the heart of what we do. You will work with passionate teams across Global to deliver community experiences that inspire and delight.</li></ul>What Success Looks Like In your first few months, you'll have: <ul><li>Delivered a clear community strategy and engagement plan Launched an engagement strategy that brings our community goals to life, creating regular opportunities for conversation, connection, and content sharing. With a key focus on growth in active members, a consistent tone of voice, and measurable interaction across platforms.</li></ul><ul><li>Captured and shared valuable community insights. Established ways of listening to our community and surfaced insights that shape campaigns, content, and product development. By gathering reviews, feedback, and early case studies, you will provide the business with evidence of what our customers value and how the community drives impact.</li></ul>What You'll Need <ul><li>Experience setting a long-term vision for community growth</li></ul><ul><li>Exceptional attention to detail, ensuring all community content, comms, and insights are accurate, on-brand, and delivered with clarity</li></ul><ul><li>Strong understanding of how communities drive growth, advocacy, and customer loyalty, with experience connecting community metrics to commercial outcomes</li></ul><ul><li>Proven experience building and managing online communities across digital platforms and across in-person events</li></ul><ul><li>Excellent communication skills, with the ability to create engaging content and spark conversations</li></ul><ul><li>A proactive and data-driven mindset, with the ability to translate insights into action</li></ul><ul><li>A collaborative spirit, comfortable working with cross-functional teams and stakeholders</li></ul><ul><li>Whilst not essential a background of building and developing communities with medium sized business within the SME space, would be beneficial</li></ul><ul><li>Experience connecting tangible business results from the impact of building an engaged and vibrant community</li></ul>

Community Manager

Housing Support Officer Braintree District Council Temporary, Full Time £24.00 ph umbrella Location: Braintree Closing Date: 19th November 2025 Essex County Council (ECC) are delighted to be supporting Braintree District Council to recruit a Housing Support Officer on a 3-month temporary basis. Please note that you will be required to work in the Council offices a minimum of 3 days per week and will need to be on site full time during the initial training period. Accountabilities: <ul><li>Frontline Support: Conduct initial interviews with individuals presenting housing-related issues, in person or remotely.</li><li>Case Monitoring: Track and update homelessness prevention/relief cases, ensuring assessments and documentation are completed promptly.</li><li>Temporary Accommodation Management: Maintain accurate records of temporary accommodation occupancy, update systems (e.g., Abritas), and liaise with providers to avoid delays.</li><li>Administrative Tasks: Prepare essential paperwork such as occupation agreements, risk assessments, and notices to quit.</li><li>Financial Liaison: Work with internal teams (e.g., Sundry Debtors) regarding invoices and repayments for temporary accommodation.</li><li>Benefits Coordination: Hold weekly meetings with Housing Benefit teams to resolve outstanding documentation and ensure claims are processed.</li><li>Reporting: Provide monthly data on temporary accommodation placements, including household numbers and nights stayed.</li><li>On-Site Support: Assist with signing up tenants, compiling inventories, and explaining tenancy conditions.</li><li>Meeting Support: Attend and assist with meetings (e.g., Joint Referral Panel), including preparation and note-taking.</li><li>In the absence of other clerical staff undertake administrative tasks such as copying docs, attaching documents to Abritas Housing System, preparation of duty rota etc</li></ul>The Experience You Will Bring: <ul><li>Strong communications are an essential for this post</li><li>Experience of working in a housing advisory &amp; homelessness service</li><li>Experience of Abritas (Civica) Housing modules is preferable</li><li>Good knowledge and experience of using databases to record and monitor information </li><li>Able to accurately complete various forms relating to the recording of statistical information</li></ul>Braintree District Council is a great place to work. We pride ourselves on our creative, innovative and forward-thinking approach which is led by our staff. We are committed to having an engaged workforce who understand our strategy and how they can help deliver it. Please Note-Essex County Council is advertising this role on behalf of Braintree District Council and if successful you will be employed by Braintree District Council. What should you do next? If you are interested in this post, then please click apply. If you have any queries regarding submitting an application or require anything further, please email <a href="mailto:louise.butler@essex.gov.uk" target="_blank">louise.butler@essex.gov.uk</a>

Housing Support Officer

About the Borough The London Borough of Sutton is situated less than 30 minutes by train from Central London, with direct connections to London Victoria and London Bridge. Found in zone 5 with good transport links in and out of London, Sutton boasts award winning parks and open spaces, low crime rates, affordable housing and great schools. As well as high levels of resident engagement and satisfaction, providing quality services and success in addressing our financial challenges, whilst involving residents in key issues and high street changes. Sutton is continuously investing in the health, wellbeing and education of our residents and the future generation, as set out in the "Ambitious for Sutton" corporate plan. We are home to the Royal Marsden Hospital and the Institute of Cancer Research. Together with the development of the London Cancer Hub, Sutton will be the world's leading life-science district, specialising in cancer research and treatment. Our vision will create around 13,000 jobs while contributing £1.2bn to the UK economy each year, a vibrant community of scientists, doctors and innovative companies intended to deliver real benefits for cancer patients and drive economic growth. With the regeneration of the local areas with new homes and schools, Sutton is passionate about working closely with our residents and vulnerable groups to help them maintain their independence and create a balance between support and independent living. The Council is seen as a driving force within the South London Partnership of five outer south west London boroughs focused on strategic growth, regeneration and investment. As we strive to improve our services and spaces for our residents as set out in the 'Ambitious for Sutton' corporate plan, Sutton aims to shape the future of the borough and adapt to the needs of its residents to make our Borough a great place to live, work and raise a family. About the Role and our Ideal Candidate About the role The role is an administrative role to support the Community Safety Team. The job requires: - attending meetings virtually and in person to record the minutes - sending invites, agendas and minutes About you You will need excellent minute taking skills for a variety of meetings Excellent computer skills and written communication Use of Google systems (desirable) About Us The Community Safety Team, otherwise known as Safer Sutton Partnership, is a small team that is co-located at Sutton Police Station and the Civic Offices. The team is part of the Targeted Early Help &amp; Integrated Support Service within Sutton Children's Services- People Directorate. The team works closely with the Metropolitan Police and a range of partners and organisations to improve safety for residents and visitors within the London Borough of Sutton. Our Offer To You As an organisation that values and nurtures talent, we're committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills. We're constantly striving to improve our ways of working so putting your ideas across however big or small; will be fully encouraged and supported by your colleagues and our dynamic and experienced management team. Employees have access to a wide range of benefits to enable staff to achieve a work life balance, some of which include: <ul><li> A generous annual leave entitlement of 26-31 days plus bank holidays (pro-rata if part-time working hours apply) depending on service and grade </li><li> Enhanced Maternity, paternity, shared parental, adoption and dependents leave </li><li> Two volunteering days per year </li><li> Flexible Working - Smarter Working Scheme (dependent on the role) </li><li> Adjustable and agile working arrangements using Google Chromebooks </li><li> Learning and development portal offering a range of courses </li><li> Discounts on a range of local shops, restaurants, gyms and leisure centres </li><li> Interest free season ticket loans </li><li> Local Government Pension Scheme </li><li> Bicycle loan facilities and cycle to work scheme </li><li> Zip car scheme </li><li> Confidential health &amp; wellbeing and counselling support </li></ul>Application Process Apply online outlining what skills, abilities and experience you can bring which makes you an ideal candidate for this role. Please refer to the requirements outlined in the job profile when completing your application and check your CV details have been uploaded correctly in the relevant sections. We understand and recognise the benefits of using Artificial Intelligence (AI) in the workplace and are embracing AI where appropriate, to boost our productivity and streamline how we deliver our Council services efficiently; to provide the best possible outcomes for our residents and communities. However, we reserve the right to reject applications where it is apparent that AI-generated content has been used in isolation and without personalised responses. At Sutton we value authenticity and are looking for individuals who can clearly demonstrate their own skills, experience and motivation for the role that they are applying for and embrace and demonstrate our PRIDE values. Here at Sutton we have core values of Transparency and this is to be demonstrated during the application process and completion of the supporting statement and will be further tested at interview and selection stage for those who progress forward. The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received, it is strongly advised that you complete and submit your application as soon as possible to avoid disappointment. As part of our award winning Diversity Programme we anonymise all applications received to reduce conscious and unconscious bias enabling every application to be reviewed on the knowledge, skills and experience shown in your application. We encourage our interview panels to be as diverse as possible (age, cultural, neurodiverse etc.) to reduce bias where possible. We are fully committed to removing barriers and enhancing the diversity of our workforce. Additional Information We are proud to be a diverse and welcoming Borough and we strive to create a workforce which reflects the community we serve, and instil a sense of belonging in our staff. We celebrate and respect differences and appreciate the value of having a diverse workforce, therefore we welcome applications from under represented groups. To support our workers and their families we offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums and inclusive staff networks who help drive our diversity agenda. We are also proud to be a disability confident employer and guarantee to interview all disabled applicants who meet the minimum essential criteria for a role. As an accredited London Living Wage Employer all our employees are guaranteed the London Living Wage regardless of their length or type of contract. The UK has a points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the for right to work guidance. Sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis. Job Profile

An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough, and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community, so it is an exciting time to join us. The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved. The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Our Offer to You In addition to your salary, you will also get to enjoy the following benefits: • 27 days annual leave plus 8 bank holidays, increasing to 31 days plus 8 bank holidays after 5 years continuous service • Very generous employer pension contribution • Flexible working hours and the opportunity to work from home 2 days per week (laptop provided) • A wide range of family friendly policies such as parental leave • Access to affordable parking nearby • Access to our Zipcar scheme • Access to our Employee Assistance programme for free confidential counselling • Season ticket loan for public transport • Cycle to work scheme and good onsite facilities • Access to My Brent Rewards for big brand discounts, local offers and money off for travel, cinema and shopping vouchers. Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Rough Sleeper Housing Officer

The Vacancy As a Service Officer, you will work onsite at Vivian Court and Philip House, London. In this role, you will oversee building safety, manage tenancies including viewings, settling in new residents, and handling sign-ups, and complete fire risk assessments. You will also take part in resident meetings, report on communal and individual repair requirements, and manage light anti-social behaviour issues as they arise, ensuring a safe and welcoming environment for all residents. About You You'll see yourself as a people person, able to build rapport and show empathy but also robust in your working relationships. The ideal candidate will be enthusiastic and energetic. The following are considered essential: <ul> <li>Experience in tenancy management, including audits and signposting to other agencies for additional resident support</li> <li>Strong awareness of building health &amp; safety issues</li></ul><ul> <li>Ability to work independently, exercising good initiative and judgement. </li> <li>Great communication skills, you'll be a go to person so building rapport will be very important</li> <li>Awareness of safeguarding issues, proactively ensuring that people are kept safe, protected from harm.</li> <li>Excellent written, communication and IT skills. </li> <li>Driving licence and access to a car for work purposes </li></ul>About Us Central &amp; Cecil Housing Trust provides safe and affordable homes for people over 55 in London. Since 1926, we've helped our residents to enjoy vibrant, active and fulfilling lives. Today, C&amp;C supports people aged over 55 across a portfolio of safe and affordable properties and care homes, in outstanding locations. As a not-for-profit organisation, we re-invest every penny into helping our residents achieve their potential. From partnerships in fitness and the arts, to innovative technology and building inspiring homes, we support vibrant, active, and connected communities. Day to day, we live our values: "to be pioneers, to believe in better, to do what we do from the heart, to invest in each other and to have the courage to act". What's in it for me We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like: <ul> <li>A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan</li> <li>We invest in colleagues' careers and development through our leader and colleague development frameworks</li> <li>Defined Contribution Pension and attached life assurance</li> <li>Volunteering hours available to all colleagues to enable them to give back</li> <li>Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more</li> <li>We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives</li></ul>C&amp;C is passionate about fostering and supporting all forms of diversity, inclusion, and gender balance across the organisation and we always welcome applicants from diverse and ethnic minority backgrounds. If you would like some support with applying, please let us know. C&amp;C is passionate about supporting diverse candidates. If you consider this to be the right opportunity for you, apply as soon as possible with your most up to date CV. Please note that we may consider applications as soon as we receive them, interviews will be held as soon as possible and we will make an offer immediately, if we find the right candidate. All candidates will be required to verify their right to work in the UK prior to commencement of employment with the Aster Group &amp; it's subsidiary brands. If you are successful, an Enhanced DBS check will be required. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country.

Sheltered Housing Officer

The Vacancy Join Our Team as a Resident Liaison Officer Location: Croydon - Responsive Maintenance Division Are you passionate about making a difference in people's lives? We're looking for a Resident Liaison Officer (RLO) to join our Wates team, supporting one of our social housing contracts. Based at our Croydon office, you'll be the trusted point of contact for residents, ensuring a smooth and supportive experience throughout our maintenance programmes. What You'll Be Doing As a Resident Liaison Officer, you'll play a vital role in delivering exceptional customer service and communication. Your responsibilities will include: <ul> <li> Establishing and managing the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li> Attending regular meetings with residents and client representatives to maintain strong relationships.</li> <li> Ensuring a consistent, empathetic, and professional approach to all resident interactions.</li> <li> Acting as the escalation point for complaints, ensuring timely and effective resolution.</li> <li> Maintaining accurate records and updates in the on-site database to reflect ongoing works.</li></ul> What We're Looking For We're seeking someone who is proactive, personable, and committed to delivering outstanding service. You'll need: <ul> <li>A full UK driving licence and access to a vehicle.</li> <li>Previous experience as an RLO, ideally within planned maintenance or social housing.</li> <li>Solid understanding of internal and external works.</li> <li>Excellent communication, customer service, and IT skills.</li> <li>Willingness to undergo a Basic DBS check at offer stage.</li></ul> Our Commitment to Fair Hiring We welcome applicants from all backgrounds. Any disclosed convictions will be assessed individually, and we do not discriminate based on criminal records. Some roles may require additional pre-employment checks. For more information, please visit: National Security Vetting Ready to Make a Real Impact? Apply now and become part of a team that values care, communication, and community. Internal Applicants: Please inform your current line manager of your interest before applying. A member of our Recruitment Team will be in touch to guide you through the next steps. Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

About The Role Secondment/fixed term opportunity until March 2027 We're a small, passionate team supporting people with complex needs across Richmond and Wandsworth. As part of the wider Community Drug &amp; Alcohol Recovery Services (RWCDAS), we help clients stabilise their lives through housing support and advocacy. Based in South London and operating across both Richmond and Wandsworth, the Outreach Team is part of the South London and Maudsley NHS Foundation Trust (SLAM). You'll work closely with local Housing Options Teams and accommodation providers to assess housing needs, prevent homelessness, and secure suitable accommodation. You'll hold a small caseload and deliver targeted tenancy sustainment interventions that truly change lives. Duties will include; <ul> <li>Advocate for clients at housing appointments and with local authorities</li> <li>Support housing applications and gather essential documentation</li> <li>Collaborate with Recovery Workers and Criminal Justice teams</li> <li>Refer clients to floating support and help access grants for essentials</li> <li>Prevent evictions and source alternative housing options</li> <li>Raise safeguarding alerts and liaise with social services when needed</li></ul>About you We're looking for someone who is; <ul> <li>A strong communicator and relationship builder</li> <li>Empathetic to the challenges of substance use and homelessness</li> <li>Proactive, flexible, and confident working independently</li> <li>Keen to grow their skills in housing and recovery support</li></ul>You'll be part of a supportive team of seven, receive regular supervision, and have the autonomy to manage your own caseload. This is your chance to make a tangible impact in people's lives. St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups. How to Apply Please download the job description and person specification from the advert page. If you have any questions or would like more information about the role, please get in touch with <a href="mailto:Sarah.Beasley@mungos.org" target="_blank">Sarah.Beasley@mungos.org</a> When you're ready to apply you can click the 'Apply Now' Button to start your online application form. Closing Date: 10.00 am, 25th November 2025 Interview and assessment date: 4th December 2025 Applying for internal secondments Secondments are available to internal staff. For internal staff an offer will be conditional; subject to receipt of a satisfactory internal reference from your current line manager. Locums, current agency workers and volunteers can also apply for these roles, but if successful, would be appointed on a fixed-term contract basis. Any offer will be conditional; subject to receipt of satisfactory pre-employment checks. At the end of a secondment, staff members will return to the terms and conditions of their substantive post. If, however, a secondment is later made permanent the staff member will (as a permanent change) remain on St Mungo's current standard terms and conditions of employment. About Us Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years, we have been on the ground every day and every night, supporting people to recover from homelessness and advocating for change. We support around 28,000 people each year and our work means that more than 2,700 people have somewhere safe to stay each night. What We Offer Commitment to Equity, Diversity and Inclusion We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued, and we welcome applications from all under-represented groups. We believe that equity, diversity and inclusion improves the health, wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity, inclusion and wellbeing are prioritised, we are happier, healthier and can ultimately achieve better outcomes for our clients. Below are some of our key focus areas to improve both our candidate and colleague experience: <ul> <li>A growing number of diversity networks including LGBTQ+, Womens Action, Lived Experience and Anti-Racist networks.</li> <li>Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.</li> <li>A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.</li> <li>Mandatory Diversity &amp; Inclusion training for all staff, unconscious bias training for managers, and a range of other courses such as Trans awareness and Autism Awareness.</li> <li>In recognition of the importance of transparency, we publish our employee diversity statistics and pay gap reports on our website. </li></ul>Want to find out more? Click here to visit our Equality, Diversity &amp; Inclusion page. Wellbeing and Benefits We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky, but with family friendly policies, flexible and agile working options and an incremental annual leave allowance, we are committed to making sure you have the options available as and when you need them. These include: <ul> <li>Agile working model for suitable roles.</li> <li>Supportive flexitime and toil arrangements.</li> <li>28 days annual leave rising to 31 after five years' service.</li> <li>Family friendly leave policies including - maternity, adoption and parental leave. Carers leave, and fertility treatment leave.</li> <li>Financial wellbeing platform offering loans, advances and saving options.</li> <li>Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.</li> <li>Employee Assistance Programme and access to SmartHealth app - 24/7 GP appointments, health checks and nutrition advice.</li> <li>Cycle to Work scheme and interest free season ticket loans.</li> <li>Discount vouchers including gym, retail, food &amp; drink, travel, electricals and more.</li></ul>Want to find out more? Want to find out more? Click here to visit our Work For Us page. Reaching Potential At St Mungo's we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. That's why we have a robust induction, training and development programme that supports colleagues throughout their career at St Mungo's. These include: <ul> <li>Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.</li> <li>Steps into Management programme to support colleague progression.</li> <li>Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.</li></ul>A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate. Please be advised that all appointments will be made on St Mungo's current standard Terms and Conditions (T&amp;Cs); this also applies to any internal candidates.

Housing Liaison & Tenancy Sustainment Officer

Job Summary Role: Senior Practitioner - Intensive Housing and support service Salary: £39,518 per annum Contract: 11/01/2027 Hours: 37.5 per week Location: New Cross - London Closing date: 23/11/2025 Interview date: 05/10/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Senior Practitioner, we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Senior Practitioner to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will: <ul> <li>Lead delivery of high-quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>You will: <ul> <li>Lead delivery of high quality support for individuals transitioning from rough sleeping into private rented accommodation across six South London boroughs.</li></ul><ul> <li>Provide formal supervision, professional development, and line management for two support workers, including addressing performance or conduct issues in line with Thames Reach procedures.</li></ul><ul> <li>Manage a small caseload, ensuring consistent delivery of person-centred, outcome-focused support.</li></ul><ul> <li>Collaborate with stakeholders to identify and address gaps in cross-borough provision, improving outcomes for individuals with complex needs.</li></ul><ul> <li>Represent Thames Reach at external meetings and forums, promoting the organisation's work and maintaining strategic partnerships.</li></ul><ul> <li>Produce timely and accurate reports, data, and analysis to support effective service management by the Lead Manager and Area Manager.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Senior Practitioner - Intensive Housing and support service

Job Summary Role: Support Worker - Intensive Housing and support service (IHASS) Salary: £33,742 per annum Contract: Fixed term until 11/01/2027 Hours: 37.5 per week Location: New Cross Closing date: 23/11/2025 Interview date: 05/11/2025 Whatever your experience of street homelessness and its impact on people's lives - personal or professional - when you join the Thames Reach team as a Support Worker we will make the best use of all your understanding, compassion and commitment About us... Thames Reach runs projects and services that help to end homelessness in and around London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities. Is our mission easy? No, but we never give up on people. Last year we helped more than 15,000 people. Is our work rewarding? Yes, in every sense. We're listed as one of the top 100 Best Workplaces in the UK. There's no better place to develop or transfer your skills and build a fulfilling career. About this role... We are looking for a Support Worker to join the IHASS team. Prevention services support vulnerable people by providing them with skills, housing advice, accommodation, and tenancy sustainment support. All these services to help people transition towards leading independent lives. We will not accept applications where Artificial Intelligence (AI) has been used to assist with completing the competency questions. You will be: <ul> <li>Providing floating support across six London boroughs to help individuals with rough sleeping histories to sustain their tenancies and prevent homelessness.</li> <li>Supporting individuals to maximise their income through measures such as benefit optimisation, rent arrears reduction, and debt management assistance.</li> <li>Enhancing the resilience of individuals using our services by developing independent living skills and connecting them with education, training, and employment opportunities to support long-term, sustainable independence.</li> <li>Improving individuals' quality of life through close collaboration with health and wellbeing services, including mental health, substance misuse, and probation support.</li> <li>Referring individuals to appropriate external support services</li> <li>Carry a client caseload.</li></ul>You will have: <ul> <li>Experience supporting vulnerable individuals to sustain accommodation and achieve housing stability.</li> <li>Confidence and be capable working independently within a floating support service.</li> <li>Skills in producing clear, accurate, and high-quality case notes and documentation.</li> <li>Effective communication with strong active listening skills.</li> <li>Experience in operating across six London boroughs and collaborate with relevant agencies to connect individuals with appropriate support.</li> <li>Commitment to empowering individuals by building confidence and developing independent living skills.</li></ul>We are listed in the top 100 UK Best Workplaces 2023 in the UK. As part of a commitment to our employees we offer: <ul> <li>Generous holiday allowance - 29 days per year plus 8 public holidays (pro rata). </li> <li>Pension - we contribute 6.5% to your pension when you contribute 1.5%. </li> <li>Excellent development opportunities - career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach. </li> <li>Wellbeing support - our 24/7 employee assistance programme and opportunities for TOIL. </li> <li>Life assurance - four times your annual salary and critical illness cover.</li> <li>Other benefits including a blue light discount card, interest free season ticket and cycle to work loans.</li></ul>Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief. To apply visit our website and complete our application form. For further information please contact, Michael Buckley, Lead Manager at <a href="mailto:Michael.Buckley@thamesreach.org.uk" target="_blank">Michael.Buckley@thamesreach.org.uk</a> Thames Reach is committed to safeguarding. Applicants must be willing to undergo pre-employment screening appropriate to the post, including, but not limited to checks with past employers and the Disclosure and Barring Service. Having a criminal record will not exclude you from applying but you will be asked to provide further details as most posts are considered exempt from the Rehabilitation of Offenders Act 1974. Job Profile Location New Cross - London

Support Worker - Intensive Housing and support service

We fully support the use of AI and other tools to assist in writing your application. However, it's essential that the content, especially your supporting statement, is personalised and factually accurate. Your application should reflect your genuine experiences and qualifications to ensure authenticity and credibility Job overview This is an exciting opportunity for an experienced Mental Health Practitioner to work within the Nottingham County Homeless Mental Health Team. The role involves outreach work to reach those experiencing homelessness to provide mental health support. It is a great time to be joining the team as we are starting a Health Innovation project and the successful candidate will have the opportunity to contribute to service development. The team will be working closely with the Alcohol Long Term Conditions Team, Drug and Alcohol Liaison Teams and Physical Health Care Team to provide wrap around care to people experiencing homelessness in the county. We will provide the successful candidate with the opportunity to develop skills needed to work within a community setting. The training offers will include specific skills required for working in the homeless sector, for example, trauma informed care, substance use and housing knowledge. We are looking for someone experienced in mental health and keen to learn, with an interest in working with people with Severe and Multiple Disadvantage (SMD). We do not have a set base so the location in the county this can be negotiated with the successful candidate. Main duties of the job The post holder will be expected to hold a caseload and work with service users and their families to support personalised care plans and provide specialist interventions. You will promote the recovery of patients and through working with partner agencies and primary care to ensure access to mental health treatment. You will complete longitudinal assessments and apply an assertive outreach approach where engagement will be key. You will be in the community working with street outreach to reach those rough sleeping and in temporary hostels. You will provide mental health interventions and work in a trauma informed way to improve the mental health outcomes for people with complex needs. You will act as a trusted assessor for those requiring longer term secondary mental health services enabling access to the LMHTs . We are seeking enthusiastic team players, to work within a dynamic multi-disciplinary health team, with excellent communication and interpersonal skills, and the ability and experience to manage complex cases in partnership with other agencies. A keen interest in working in the homeless sector is required however we understand that not everyone will have worked in this sector so practice experience is not essential. Working for our organisation #TeamNottsHC comprises over 11,000 dedicated colleagues who #MakeADifference every day. We deliver intellectual disability, mental health, community health, forensic, and offender healthcare services across Nottinghamshire, Leicestershire, Lincolnshire, and South Yorkshire. Our care is provided from over 200 sites, spanning community locations, acute settings, and secure environments, including prisons We are one of the largest mental health and community Trusts in the East Midlands and one of Nottinghamshire's biggest employers. We also host national and regional services, such as the National High Secure Deaf Service and the Nottingham Centre for Transgender Health We offer a variety of employee-led staff networks, including Equality, Diversity, and Inclusion (EDI) groups, the Green Champions network, the Freedom to Speak Up network, the Health and Wellbeing Champions network, and the Menopause Champions network. These networks play a vital role in supporting our diverse workforce and promoting a culture of inclusivity The health and wellbeing of our colleagues is a top priority. We invest significantly in this through our in-house occupational health and staff counselling services,supported by a dedicated Health and Wellbeing team The Trust is committed to reducing its carbon emissions, with a specialised Energy and Environmental team working to ensure compliance with environmental legislation, enhance our environmental performance, and achieve our net-zero commitment Detailed job description and main responsibilities Fixed term post To join the integrated MH and physical team supporting the homeless in the county of Nottinghamshire. This is a newly established team and we have new funding to increase staff capacity. We are looking for an individual passionate about working in the sector and in return we offer training and support to enable working in this specialist team. We are looking for a Mental Health practitioner which includes Nurses, AHP's and Social workers. Daily duties include managing a caseload of service users in the community experiencing homelessness. Triage of referrals, provision of initial assessments and one-to-one interventions with service users. To undertake and record comprehensive need/risk assessments, devise and implement treatment plans for service users. To demonstrate the application of specialist skills and knowledge in order to maintain professional competence and fitness to practice as a mental health practitioner. To establish and maintain robust communication networks with clients, carers, team members, other health care and social care workers within urgent care and the community. To use interpersonal skills in diffusing potentially emotive situations while undertaking assessments and pathway planning within acute settings. A full UK driving licence and vehicle for business use is required for this post; however reasonable adjustments will be made for disabled individuals in line with the Equality Act 2010. Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. The cost of the DBS application is £26.40 (standard) or £54.40 (enhanced), this cost will be deducted from your salary over the first 2 months of employment. You are encouraged to enrol for the DBS Update Service. An annual fee of £16 per year applies. Person specification Qualifications Essential criteria <ul><li>Professional Qualification (Mental Health) to degree level or equivalent</li><li>Maintains current registration with the NMC</li><li>Further specialist knowledge/post registration experience in specific service area or other formal training</li></ul>Desirable criteria <ul><li>Demonstrates continued professional development</li></ul>Knowledge Essential criteria <ul><li>Knowledge and understanding of current legislation and understanding of clinical risk assessments</li><li>Knowledge of the nursing 6 c's</li></ul>Desirable criteria <ul><li>Awareness of national and local issues impacting on nursing care</li><li>Knowledge of Management theories</li></ul>Skills Essential criteria <ul><li>Ability to work as part of a team</li><li>Good written/oral communication skills</li><li>Diplomatic, caring &amp; sympathetic</li><li>Ability to be flexible and handle conflict issues</li><li>Good skills in assessment intervention and evaluation of patients nursing care</li><li>Clinical supervision skills</li><li>IT skills</li></ul>Desirable criteria <ul><li>High level of emotional intelligence</li></ul>Experience Essential criteria <ul><li>Demonstrates satisfactory clinical expertise for the banding</li><li>Specialist and area specific experience</li></ul>Desirable criteria <ul><li>The ability to deal with and resolve conflict</li></ul>Contractual Essential criteria <ul><li>Ability to work to meet the needs of the service</li><li>A full driving licence and vehicle for business use</li></ul>Values and Behaviours Essential criteria <ul><li>All colleagues are expected to demonstrate that they act in line with Nottinghamshire Healthcare NHS Foundation Trust Values: Trust Honesty Respect Compassion Teamwork</li><li>All colleagues are expected to demonstrate an understanding of and commitment to Equality, Diversity and Inclusion (EDI) and how it applies to their role. The Trust's expectations are highlighted within our EDI Policy, and associated EDI and Human Rights legislation</li></ul>Training Essential criteria <ul><li>Willingness to undertake new clinical practices, education and training that will enhance service delivery</li></ul>Additional Information <ul><li>We reserve the right to close the post early once we have received a sufficient number of applicants.</li><li>The Trust believes in treating everyone with dignity and respect and encourages applications from all sectors of the community. We guarantee an interview to candidates with disabilities who meet the minimum essential criteria. </li><li>In submitting an application form, you authorise Nottinghamshire Healthcare NHS Foundation Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you. This data will be transferred using NHS Electronic Staff Record and third party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. Should you require any further information please refer our Privacy Policy shown on the Trust website, please click here for more information.</li><li>For eligible posts, DBS disclosures are mandatory before commencement of employment. If you are in a position that is deemed a regulated adult and/or child care role, you will not be able to start your employment until we have received a satisfactory DBS Disclosure. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Convictions which would otherwise be considered as 'spent' will also be checked as part of an Enhanced DBS Disclosure. </li></ul>Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 432.6KB) </li> <li> Person Specification (PDF, 384.6KB) </li> <li> Colleague Benefits (PDF, 16.1MB) </li> <li> About the Trust (PDF, 6.4MB) </li> <li> About Nottinghamshire Healthcare (PDF, 1.5MB) </li> </ul>

Mental Health Practitioner - Homeless Mental Health Team

We're building thriving communities as one of the UK's largest housing groups and a leading developer of affordable housing. We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes. If you want to experience work that's truly rewarding, join us. Because when we achieve together, customers and communities thrive. Work for Orbit. Believe in people. Neighbourhood Manager - the role Patch Coverage - Croydon, Sutton and surrounding area. Interview via Teams on 24th November We are seeking an experienced housing professional to join our Neighbourhood Manager team. In this role, you will represent Orbit in local communities, coordinating internal and external services to meet diverse customer needs and maintaining high standards of delivery. Key duties include managing relationships with Local Authorities and Housing Association partners, serving as the main contact for customers regarding ASB complaints, estate services, and tenancy management. Strong customer focus and effective time management are essential, as is a willingness to be present in the community three days per week, with some evening or weekend work as required. If you are passionate about housing, safety, and community wellbeing, we encourage you to apply. What you'll achieve You'll ensure a high-quality, end-to-end customer experience, focusing on safety, wellbeing, satisfaction, and regulatory compliance. By building relationships and upholding standards in our neighbourhoods, you'll support our commitments and contribute to our overall strategy. What you'll bring Essential skills <ul><li>Strong background in housing and tenancy management, with a solid understanding of housing legislation and regulatory requirements.</li><li>A commitment to safeguarding, with a clear awareness of the needs of vulnerable individuals and a proactive approach to supporting them.</li><li>Excellent problem-solving and conflict resolution skills, with the ability to handle complex situations with empathy and confidence.</li><li>A full UK driving licence, along with a flexible approach to travel and working hours, including participation in an out-of-hours rota when required.</li><li>Self-motivated and independent, yet able to collaborate effectively with colleagues and contribute to a supportive team environment</li></ul>Desirable skills <ul><li>Diploma in Housing / Foundation degree from CIB / Level 3 in Housing Management.</li></ul>Why Orbit? Choosing us means being rewarded in every sense. Here's what you can expect to enjoy with us. A rewarding experience that works for you We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles. A place to progress From training programmes to professional qualifications, we provide opportunities to learn and develop at every stage of your career. Whether you're a student, graduate or experienced professional we'll support you to grow. For leaders, our tailored development journeys are designed to stretch and strengthen your leadership skills. As well as practical training, we give you access to renowned business schools and experiential programmes for greater breadth and depth of learning. A purpose to feel proud of We're proud to make a difference to people together. We're values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people. What brings us together is a passionate belief in progress and people. Read more about the values and purpose that drive us on our careers website. How we hire We aim to make our hiring process simple and fair: <ol><li>Online application</li><li>Interview(s)</li><li>Decision and offer</li></ol> We put the safeguarding of our customers, colleagues and contractors at the heart of everything we do and as such, certain roles will be subject to a DBS check.

Neighbourhood Manager

Housing Officer (2 year fixed term) Harlow District Council Harlow District Council Fixed Term, Full Time £37,280 - £39,152 per annum, Grade 11 Location: Harlow Closing Date: 26th November 2025 Essex County Council are delighted to be supporting Harlow District Council in recruiting a Housing Officer (2 year fixed term contract). Please do NOT click apply on the Working or Essex site as you application will not go through OR click on any of the APPLY buttons. Please click here to apply directly to Harlow District Council. Working hours: 37.5 hours per week (banking 30 minutes per week to be used towards the shut down between Christmas and New Year) Are you a motivated professional looking for an opportunity to make a positive difference to the lives of Harlow tenants and their families? Harlow Council is on a mission to transform Harlow's housing. As a Housing Officer you will work as part of a team responsible for management of the councils housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for the people and property service delivery of areas such as: <ul> <li>Dealing with breaches of tenancy conditions.</li> <li>Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.</li> <li>Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising</li> <li>Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant Housing law and the Councils policies.</li> <li>Assisting residents with enquiries regarding their tenancies and leases and providing support where required.</li> <li>Engaging with customers and encouraging their involvement in decisions relating to the Housing Service.</li></ul>The post holder will be responsible for ensuring service standards are achieved and high levels of customer satisfaction are maintained. A good working knowledge of housing management, experience in social housing or the voluntary sector and a qualification in housing or a related subject would be advantageous together with an understanding of current Housing Legislation and experience of landlord and tenant working. Good knowledge of statutory responsibilities and clear understanding of equality issues in relation to service delivery is required. You will possess excellent people skills, with the ability to communicate effectively and diplomatically at all levels and have a proactive and solution focused approach to problem solving. You will also have good administration and IT skills and be able to work effectively within a pressurised, customer focused environment. You will need to be available to work or attend meetings outside of normal working hours. A driving licence and access to a vehicle or other satisfactory means of transport is required for this post. For an informal discussion about this role, please contact Jennie Kitteridge, Estates and Tenancy Team Leader, on 01279 446294 HTML cleaned and optimized with WordToHTML.net

Housing Officer (2 year fixed term) Harlow District Council

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. With this role you'll be working as part of a busy community alcohol team. Are you wanting to develop your career in positively impacting the lives of individuals who use our Warrington service? If you are a team player genuinely interested in making a difference, we invite you to join our vibrant Warrington team. We have an exciting opportunity for an Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Waltham Forest Hours: Full-time, 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience (based on full time hours, pro rata if part time) Allowance: £2,195.72 Outer London Weighting, pro rata *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) Interview Date 1/12/2025 Closing Date 28/11/2025 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Joel Meade | <a href="mailto:joel.meade@cgl.org.uk" target="_blank">joel.meade@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

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