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Housing Support Officer (Scheme Based) Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li>Permanent contract </li><li>21 hours per week (Monday, Wednesday &amp; Friday)</li><li>Salary of £25,777 per annum (£15,466 pro rata)</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Officer We are seeking a positive, hardworking Housing Support Officer to provide delivery of a person-centred, trauma informed support service in Colwyn Bay. You will support service users to work towards outcomes set out in support plans, whilst contributing to the safe running of the scheme. This will involve: <ul><li>Managing referrals to the scheme, by maintaining electronic records on each client, ensuring adherence to the occupancy agreement in line with policies and procedures</li><li>Completion of move in and pre tenancy paperwork with all new residents, whilst providing a comprehensive induction to the property </li><li>Providing support to clients moving on from the scheme </li><li>Arranging and attending meetings with voluntary and statutory agencies, to maintain provision of a person-centred service to residents, supporting their development</li><li>Effective communication with internal and external contacts regarding the maintenance and H&amp;S of the property, to include providing guidance to the client on how to maintain good standards of cleanliness and hygiene within the property </li><li>Provision of engagement and involvement activities to promote social inclusion amongst service users</li></ul>Our Requirements - Housing Support Officer <ul><li>Understanding of safeguarding principles for children and vulnerable adults</li><li>Understanding of benefits and claim processes </li><li>Awareness of mental health issues/support needs connected to drug and alcohol misuse/homelessness </li><li>Experience of working in a client centred environment</li><li>Effective communication skills</li><li>Willingness to support an on-call service as part of a rota within the area </li></ul>At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Officer role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

Housing Support Officer

Housing Support Officer Job information Post No. POSN003483 - Housing Support Officer Housing Support Officer (Full Time - 37 hours) Permanent This role sites within the Housing Strategy and Enabling Team. The team have responsibility for assessing housing need in Newport and for leading work programmes and initiatives to increase the provision of affordable housing within the city. We are seeking enthusiastic and capable candidates, passionate about making a difference for our communities. We are looking for someone with the right skills, to provide a range of administrative functions, including minute taking and arranging meetings, to support the team, project delivery and the wider service. Good communication and interpersonal skills are essential, along with good IT and digital skills. The ideal candidate should be self-motivated, capable of working effectively as both part of a team and independently, using their own initiative. Attention to detail is key, along with excellent IT and communication skills and the ability to prioritise workload. Job purpose - Under the supervision of the Housing Strategy &amp; Enabling Manager to assist in dealing with appropriate aspects of strategic housing functions and other relevant housing delivery administrative and technical support matters. For further information please contact Sarah Spicer at <a href="mailto:Sarah.spicer@newport.gov.uk" target="_blank">Sarah.spicer@newport.gov.uk</a>. Closing date: Monday 17 Nov 2025 We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English. Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from the minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role. Our values - Fairness for all, Making a difference, Being responsible, Working together We welcome applications for all our jobs in either Welsh or English. An application submitted in Welsh will not be treated less favourably than an application submitted in English. Newport City Council is committed to working towards its workforce being more representative of the population that we serve and particularly welcomes applications from people from minority ethnic communities represented (or living) in the city. Selection will be made on ability and skills to undertake the role. Newport City Council is not currently supporting applicants with sponsorship for right to work. In applying for a vacancy, applicants should already have the right to work in the UK. Our values - Fairness for all, Making a difference, Being responsible, Working together Ein gwerthoedd - Ein Gwerthoedd, Tegwch i Bawb, Gwneud Gwahaniaeth, Bod yn Gyfrifol, Gweithio gyda'n gilydd

Independent Living Officer 1 x Permanent, Part-Time position working 14 hours over 2 days a week, available with a competitive pay and benefits package including a starting salary of £27,332 a year, rising to £29,805 (pro rata) per year after key competencies of the role are met. Tai Tarian is growing, and we are looking for a self-motivated, resilient Independent Living Officer to join us. You'll be joining our team at a pivotal moment as this is without out doubt, a challenging time for the housing sector. To be successful in the role, you will need to be a positive, enthusiastic person who wants to make a difference to peoples lives. Reporting to Team Leader, This role is to work in partnership with tenants and outside agencies to develop and sustain independent active communities throughout our over 55's properties. This role will work with contract holders to maintain their agreements within guidelines, processes and procedures and engaging with external stakeholders, and achieve our key Housing objective of great Service Delivery Standards by meeting the set measures of success. To be successful in the role of Independent Living Officer our new team member will be educated to Level 2 in a relevant qualification or equivalent experience. The successful candidate will also require a satisfactory DBS check upon appointment. Please see attached Independent Living Officer role profile for the full job description and person specification. Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions. Find out more about us in our Candidate Pack, get a feel for what it's like to work with us, find out what we're looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. As an equal opportunities' employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community. If you are interested in applying for this role and you've got the skills, experience, and knowledge we are looking for please click apply. Closing date: 12th November 2025. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

Independent Living Officer

Housing Support Worker - Nights Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. Our team of around 230 individuals mean a lot to us, too. We're proud to say that we're a Gold Standard Investors in People employer, testament to our desire to care for our colleagues. Our People Strategy focuses on creating an environment where our people are proud to work at a place they want to be, supported to achieve their potential, give their best, and feel valued for their contribution. The Package <ul><li><ul><li>Permanent contract</li><li>24 hours per week (Friday and Saturday nights 9pm to 9am)</li><li>Salary of £23,609 pro rata</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul></li></ul>The Role - Housing Support Worker - Night Shifts Working at Noddfa hostel in Colwyn Bay, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li><ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li></ul></li></ul>Our Requirements - Housing Support Worker <ul><li><ul><li>Ability to hold everyday conversations in Welsh or willingness to learn</li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul></li></ul>Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications for the Housing Support Worker role are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button. We will not accept CVs without a completed application form.

4 Social care Jobs in Wales