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Company Description United Living Group is comprised of four complementary pillars, all dedicated to realising our vision of creating a connected, sustainable future: <ol><li>United Living Property Services</li><li>United Living Infrastructure Services</li><li>United Living New Homes</li><li>United Living Connected</li></ol> This vacancy is within our United Living Property Services pillar where we revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure to create a more sustainable and inclusive society. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

Job Advert Job Role: Building Safety Manager Location: Worcester Hours: 35 hours per week - Monday to Friday At Innovus, we are committed to delivering market leading solutions and professional services. As a Building Safety Manager, you will be contributing to our vision to be recognised as the market leading provider of services to the UK's property sector. We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and services across the property industry. Role Overview: The Building Safety Manager is responsible for ensuring compliance with all building and fire safety regulations and guidance, overseeing safety assessments, managing remediation programmes, and securing appropriate funding to address building safety issues via the various routes available. This role is critical in ensuring the safety and integrity of buildings, especially in high-rise and high-risk buildings, while aligning with the requirements of the Building Safety Act 2022 and associated safety regulations. The successful candidate will be responsible for the management of the ongoing building safety assessments, risk mitigation, remediation of identified hazards, and manage financial aspects related to building safety measures such as funding and recovery of loaned funds. Key Responsibilities: <ol> <li>Building Safety Assessment:</li></ol><ul> <li>Assist with the coordination, planning, oversight and delivery of comprehensive third party safety assessments of buildings to identify potential hazards and risks, and non-compliance with safety standards, particularly focusing on high-rise residential and high-risk buildings in relation to Building Safety Act.</li> <li>Maintain accurate records of building assessments, recommendations and actions, including key safety data and documentation, in line with the 'golden thread' principles.</li> <li>Ensure all safety assessments consider the full building lifecycle, identifying long-term risks and areas requiring immediate action.</li> <li>Ensure all recommendations arising from safety assessments are appropriately actioned and resolved by the responsible entity in the prescribed timeframes.</li> <li>Engage with residents, building occupants, and stakeholders to ensure clear communication of safety risks and any required actions. (I would see this in conjunction with the comms manager position we are to fill within Innovus)</li> <li>Remediation Management:</li></ul><ul> <li>Assist with the coordination, planning and oversight of remediation projects to address safety concerns identified during safety assessments, including both fire safety and structural issues, for example external wall systems issues, internal compartmentation defects, structural reinforcement, etc.</li> <li>Supervise and provide governance for the entire remediation process, from initial design and planning through to mobilisation, execution and completion, ensuring work is completed on time.</li> <li>Proactively manage risks associated with building safety during remediation, identifying both immediate and long-term safety concerns and implementing appropriate mitigation strategies.</li> <li>Collaborate with contractors, consultants, and construction teams to ensure safety measures are implemented in accordance with legal and technical requirements.</li> <li>Conduct post-remediation reviews to verify that all risks have been appropriately mitigated and buildings meet safety compliance standards.</li> <li>Provide ongoing support to building occupants during remediation works, ensuring minimal disruption and clear communication on project timelines. (see collaboration with comms manager)</li> <li>Funding and Financial Management:</li></ul><ul> <li>Lead the identification and application for government and regulatory funding streams, including grants and financial support available for remediation and building safety improvements (e.g., Building Safety Fund, Cladding Safety Scheme, etc.).</li> <li>Prepare and submit funding applications, ensuring all necessary documentation and compliance requirements are met.</li> <li>Manage the allocation of funding to ensure it is used effectively for the intended purpose.</li> <li>Regulatory Compliance and Stakeholder Engagement:</li></ul><ul> <li>Work with Statutory Compliance Manager to ensure ongoing compliance with the Building Safety Act 2022 and related safety regulations, including fire safety and health &amp; safety requirements.</li> <li>Collaborate with internal and external teams, and external stakeholders, including engineers, architects, surveyors, legal advisors, management companies, developers, and residents, to ensure a shared understanding of building safety requirements.</li> <li>Ensure ongoing communication with appointed property managers and third-party appointed property managers, RTM directors, etc. to ensure the client has a comprehensive understanding of the safety of its buildings and ongoing steps to maintain safety.</li> <li>Keep up to date with changes in building safety regulations, disseminating key information to relevant stakeholders to ensure continued compliance. Key Requirements:</li> <li>Education:</li></ul><ul> <li>Bachelor's degree in Construction Management, Surveying, Engineering, Health &amp; Safety, Risk Management, or related field (or equivalent experience).</li> <li>Professional qualifications in building safety management or fire safety, such as NEBOSH, IOSH, or similar. Experience:</li> <li>Proven experience (5+ years) in managing building safety, with a strong focus on building assessments, remediation projects, and compliance with building safety regulations.</li> <li>Practical experience in overseeing building safety remediation projects, including fire safety improvements, cladding remediation, and structural works (desired).</li> <li>Familiarity with government funding schemes related to building safety, such as the Building Safety Fund or other financial support programs.</li> <li>Understanding of the role of the Building Safety Regulator and obligations placed on Building Owners by the Building Safety Act.</li> <li>Demonstrated experience working in high-rise or high-risk residential environments is preferred. Skills:</li> <li>In-depth knowledge of the Building Safety Act 2022, fire safety regulations, and relevant building safety standards.</li> <li>Strong project management skills, with the ability to manage complex safety remediation projects from inception to completion.</li> <li>Financial acumen, with the ability to manage budgets, funding applications, and cost control related to building safety.</li> <li>Excellent communication and interpersonal skills, with the ability to engage with residents, contractors, and regulatory bodies effectively.</li> <li>Strong problem-solving skills and the ability to manage multiple tasks simultaneously. Personal Attributes:</li> <li>Detail-oriented and organized, with the ability to manage complex safety and remediation projects effectively.</li> <li>Proactive and solutions-focused, with a commitment to maintaining the highest safety standards.</li> <li>Strong leadership and stakeholder management skills, capable of leading teams and coordinating across multiple departments.</li></ul>The Benefits Our customers deserve the best and the same applies to our people. We'll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health. Diversity and Inclusion We're committed to promoting diversity at Innovus and recruit on merit. We will consider applications from job share applicants. Innovus is an inclusive employer. We provide equal employment opportunities to all qualified applicants. If you have an additional need at any stage of our recruitment and selection process do speak to one of our team to let us know how we can accommodate you. Ready to apply? Click the below apply button to start your application for this role. We will ask you to upload your CV and answer a few questions. You may also be asked to complete verbal and numerical reasoning tests online. Please note, due to our sector all roles are subject to an Enhanced DBS. If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview and our shortlist of candidates will be invited to attend a first interview with the hiring manager and another member of our team.

Building Safety Manager

Salary Range Circa £40,350 + Commission Plan Location Procode - Remote / Chandlers Ford Closing Date Until Filled Job Profile Job Profile document Looking for new energy Title: Software Solutions Sales Executive (Healthcare / Social Housing) Department: Procode IT Location: Remote / Chandlers Ford Salary: £40,350 circa + Commission Structure Do you have full sales lifecycle experience in selling SaaS products and services into the healthcare sector, NHS trusts, social housing or Health Insurance? If so, this role may be for you! About us We are a dynamic software company. Established in 2006, with a vision of helping the energy and utilities sectors improve customer experience and lower their cost to serve, using smarter process automation. Are you curious about what the future in tech holds? Do you have the drive to want to deliver great solutions for customers? Then we have an exciting opportunity as a Software Solutions Sales Executive, where we aim to provide you with a uniquely inclusive and diverse workplace, which showcases the extraordinary in all of us, by enabling you to be the best you can be. Our promise is to put customers at the heart of everything we do; it's part of how we live and breathe at Procode. Our hugely passionate workforce puts them at the heart of every decision we make. What does this role involve? Based within the Sales department, the Software Solutions Sales Executive role involves selling off-the-shelf and tailor-made SaaS products, services &amp; hardware to external customers within the healthcare or social housing. You will be identifying, developing and closing new business opportunities, as well as producing targeted market analysis to help improve your sales outreach. Learning the technical details of the products to enable you to tailor sales as well as have knowledgeable conversations with both prospects and internal parties. Engaging in prospecting activity, making use of the Procode CRM automation system to track and nurture leads. Representing Procode at major industry events, conferences, trade shows and expositions in conjunction with the rest of the sales team. Who are we looking for? Your proven experience of selling SaaS based products and services into either healthcare or social housing sectors, will enable you to maximise company profit and allow you to generate higher OTE potential. Your background in any of the following sectors: Healthcare, NHS trusts, home care, local authorities, employee benefits, retirement homes, community pharmacies or health insurance, will enable you to hit the ground running. Your professional approach and ability to build rapport swiftly, will be key to identifying new prospects whilst representing Procode at events and conferences. Your strong commercial background in selling high-volume software and hardware, will enable you to swiftly become effective in this role. Your experience in producing regulated tender documents, will enable you to become an asset to the team. Your attention to detail throughout the sales cycle utilising CRM systems, will enable you to produce accurate reports and data in support of your work. This role will require travel to the Chandlers Ford office, customer sites across the UK, as well as attending exhibitions and conferences. Our employees, just like our customers come from all walks of life, and we're fuelled in championing diversity, inspiring an inclusive culture, and enabling an environment where you can be your authentic self. Benefits - available from day one! <ul> <li>Commission plan</li> </ul> <ul> <li>Career progression, we're an expanding organisation.</li> </ul> <ul> <li>25 days annual leave plus bank holidays.</li> </ul> <ul> <li>Pension scheme, company contribution at 4% of your salary when you contribute 5%.</li> </ul> <ul> <li>The opportunity to win tickets to major outdoor events including, gigs and shows at arenas around the UK.</li> </ul> <ul> <li>Access for you and one other to our partnered Unmind App, where you can watch or listen to videos and podcasts or get hints and tips to understand and improve on your mental wellbeing.</li> </ul> <ul> <li>We offer an EV car scheme. Qualifying terms and conditions apply.</li> </ul> <ul> <li>A health care scheme that includes dental, eye care, treatments, and diagnostics health consultations.</li> </ul> <ul> <li>Death in service - we pay three times your annual salary to your designated next of kin, giving them peace of mind should you sadly pass away during service.</li> </ul> <ul> <li>Employee Assistance Programme with access to counselling support, legal and financial advice 24/7 365 days a year, as well as a GP line and Your Care.</li> </ul> <ul> <li>We also offer all our staff a paid volunteering day every year. Plus, the chance to be involved in various fund-raising opportunities.</li> </ul>The Luxion Group comprises of the following companies - Luxion Group Ltd, Utilita Energy Ltd, Luxion Sales Ltd, Utilita Field Services Ltd, Procode Technology Ltd and Canary Care Global Ltd.

Software Solutions Sales Executive (Healthcare / Social Housing) Software Solutions Sales Executive (HC/SA) - Ext

Role: Independent Reviewing Officer Location: London Borough Of Islington Team: Looked After Children Pay: Up to £44 ph Hybrid Working: 3 Days a week Contract: Locum About the Role: We are seeking an experienced Independent Reviewing Officer (IRO) to join our Children Looked After Team in the London Borough of Islington. This role is an excellent opportunity for a dedicated social work professional who is committed to improving outcomes for looked-after children. As an IRO, you will play a vital role in ensuring that children and young people in care receive the best possible support, advocacy, and protection. Key Responsibilities: <ul> <li>Chair reviews for children in care, ensuring that each child's voice is heard and that their needs and wishes are central to the planning process.</li> <li>Monitor and review care plans, working closely with social workers, foster carers, and other professionals to ensure that all actions are carried out in a timely and effective manner.</li> <li>Advocate for children and young people, ensuring their best interests are always represented and promoting stability in placements.</li> <li>Challenge and address any shortfalls in practice, escalating issues as needed to ensure high standards of care and safeguarding.</li> <li>Provide quality assurance and oversight, making sure that each child's case is compliant with statutory requirements and best practices.</li> <li>Produce high-quality reports that reflect the outcomes of reviews, highlighting key issues and follow-up actions.</li></ul>Requirements: <ul> <li>Qualified Social Worker registered with Social Work England.</li> <li>Extensive post-qualifying experience, ideally within children's social care, and a deep understanding of issues affecting looked-after children.</li> <li>Strong knowledge of relevant legislation, policies, and guidance, including the Children Act 1989 and the Care Planning Regulations.</li> <li>Excellent communication, analytical, and advocacy skills, with the ability to challenge constructively and hold professionals accountable.</li> <li>A commitment to promoting positive change and improving outcomes for children in care.</li></ul>What We Offer: <ul> <li>Competitive pay of up to £44 per hour.</li> <li>Access to continuous training and professional development opportunities.</li> <li>A supportive and collaborative working environment.</li> <li>The chance to make a meaningful impact in the lives of vulnerable children and young people.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially. Our success comes from making your job search our top priority. Interested in learning more about the Independent Reviewing Officer role in Islington, London? Contact Josh Da Costa at 01635 226350. Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Independent Reviewing Officer

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Kilburn area working on social housing contracts, Scaffold, Window &amp; Curtain Wall Replacements, Brickwork &amp; Concrete Repair, External Wall Insulation, etc. You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

About The Role Exciting opportunity for a part time Housing Management Officer based in Mulberry House, our supported housing service in Guildford. At Salvation Army Homes we are dedicated to providing comprehensive, good quality housing services, support and resettlement. As a Housing Management Officer you will help provide housing management services to residents, provide good customer service, ensure that our the units are maintained and the scheme is kept in good order. You will maintain effective liaison with the local management team regarding health and safety, allocations, effective arrears control, repairs and void turnaround. About You Working in a way that aligns with our Values and Behaviours will come naturally to you. We also need you to have energy and passion, along with a positive, can do attitude in your daily contribution to transforming lives. You will need to : <ul> <li>Be a confident and capable communicator</li> <li>Be able to build trusting, professional relationships</li> <li>Be able to help people to develop their skills, strengths and talents.</li> <li>Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups,</li> <li>Have a good idea of the wider community resources and organisations available to support our residents and be comfortable dealing with difficult or complex situations.</li></ul>We really want you to be able to succeed in your work with Salvation Army Homes, so in return for helping to transform lives, we want to help you to transform your lifestyle by giving you access to some meaningful, additional benefits. This includes for example, <ul> <li>26 days annual leave rising to 31 days</li> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible

Housing Management Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Caen Stone Court development based in Arundel, West Sussex. Built in 2009, Caen Stone Court is a Retirement Living development that consists of 24 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 20 hours per week - Monday to Friday. Salary: £14,326.89 per annum, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Location: Covering - Coventry, Rugby &amp; Northamptonshire Working hours: Full Time, 37.5 hours per week (typical working hours Mon - Fri 08:00 - 18:00. You will be required to be on call rota on average 1 in 4 weeks) Salary: £26,250 You are required to have a valid UK driving licence for this role. You will be provided with a company car. On behalf of the Home Office, Serco manages the Asylum Accommodation and Support Services Contract (AASC) for the Midlands and East of England. We focus on assisting individuals through the asylum system, ensuring that vulnerable asylum seekers have access to the support they need along with a high standard of accommodation. Our Housing Officers (HO's) are responsible for ensuring compliance with the AASC Contract, company policies, processes, and procedures through their liaison with Staff, Service Users, Landlords, External Agencies and Partners. You will be covering multiple areas in the Midlands region and ensuring that all properties within the allocated portfolio are safe, habitable, fit for purpose and fully equipped in accordance with AASC Standards. There is a requirement to operate an Emergency On-Call system outside of normal working hours amongst all Housing Officers on a rota basis. This role is suited to someone with a solid work history dealing with people face to face and enjoys a demanding workload where you get to utilise your organisations skills whilst remaining calm under pressure and supporting our service users. You will be expected to travel between properties in Coventry &amp; Northampton so you must hold a valid UK drivers' licence and be enthusiastic about taking on a range of accountabilities such as: <ul> <li>Complete a Monthly Inspection of all Properties within the allocated portfolio in accordance with the standard defined within the AASC Contract and property standards guide.</li> <li>Manage on-boarding and withdrawal of properties within allocated portfolio in accordance with the Housing Officer Local Operating Procedures (LOP).</li> <li>Report all property faults identified, correctly categorising them for appropriate response.</li> <li>Complete all minor Property repairs within the scope enabled by training, experience and the toolkit and spares provided.</li> <li>Administration of operational cash to enable the completion of tasks such as topping up of utility meters &amp; emergency cash payments.</li> <li>Respond to customer complaints</li></ul>What you'll need to do the role Due to the nature of the role, Criminal Record Bureau checks are required (all offers of employment are subject to security clearance checks and approval by the Home Office). Whilst experience in a previous property related role is beneficial, this isn't a requirement, more importantly is your desire and enthusiasm to make a difference. You will be expected to take on a variety of tasks to support our service users and some may be challenging - dealing with anti-social behaviours, medical needs, management of child safeguarding needs etc. You will have strong communication skills and be confident managing conflict. Why Serco Meaningful and vital work: As part of a highly collaborative team, you'll be able to strongly influence hiring managers efforts that help us deliver vital services. A world of opportunity: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. Great people: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer <ul> <li>Pension upto - 6%</li> <li>Employee Assistance Programme</li> <li>Chance to contribute to innovation in the public services</li> <li>A company passionate about diversity and inclusion</li> <li>Serco Benefits package - discounts include cinema, merlin entertainment and online shopping discounts, discounts on mobile phone plans and leisure centre memberships</li> <li>A safe and supportive culture</li> <li>A company passionate about diversity and inclusion</li></ul>#aasccareers About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT &amp; Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging. Apply Please click on the apply button to complete your application. Occasionally we receive a large volume of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment. At Serco, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working. We operate a hybrid work structure in many of our business areas. We are proudly Disability Confident Leader employers and holder of the Gold Inclusive Employer Standard. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. At Serco we support fair access to employment for those with unspent criminal convictions through the 'Ban the Box' pledge (some may be exempt due to the nature of the role and the security clearance required). Please contact our recruitment team directly on 0345 010 4000 to discuss.

Housing Officer

Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News &amp; World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities The role of the Community Manager is to lead, coordinate, support and facilitate all site events and be the point of contact for the client, site teams and their customers. The Community Manager is responsible for creating and nurturing a culture of excellence that delivers on the provision of a best-in-class service for the account. The individual will work closely with site staff and their customers, as well as other service partners in the business, and as this role is highly visible. The role is hands on as required with the role holder being involved and supporting all aspects of events, whilst being proactive, adaptable and flexible. <ul><li>Manage the marketing strategy and annual budget</li><li>Manage social media channels and provide monthly content</li><li>Attend industry relevant networking</li><li>Attend monthly marketing update calls with the Client</li><li>Provide monthly marketing reports including social media updates, digital marketing performance, tenant liaison updates, events, PR and communication updates</li><li>Work with 3rd party suppliers to raise the building's profile</li><li>Dealing with press releases</li><li>Responsible for events management in the building</li><li>First point of contact for all events</li><li>Building relationships with event providers</li><li>To build a highly trusted relationship with the site teams and their customers ensuring our delivery is proactive and engaging. Listen and promptly act appropriately and constantly collaborate</li></ul>Qualifications Minimum Requirements include: <ul><li>Experience in an events environment and marketing</li><li>Experience in event coordination</li><li>The ideal candidate will thrive in a quick moving, ambiguous environment, have an extraordinary attention to detail, while still working under tight deadlines. They will be collaborative, supportive, and skilled in handling multiple, complex, concurrent events</li><li>Outstanding customer service skills and orientation</li><li>Proficient in MS Office and Outlook, and possess excellent written and verbal communication and people skills</li><li>Must be able to demonstrate flexibility in relation to type of works carried out and availability with events often operating out of hours</li><li>An excellent customer focused manner at all times</li><li>Ability to be proactive and to possess strategic thinking and planning skills</li><li>Strong communication skills, leadership, teamwork, analysis, judgment, and customer focus</li><li>Able to evaluate priorities and re-juggle as appropriate</li><li>Able to resolve conflict and communicate intentions clearly</li><li>Deliver on time and with high quality results</li><li>A proven team player at ease with sleeves rolled up approach</li><li>Experience being involved with Workplace or Facilities operations at an event level</li><li>Excellent PC skills, proficient in Microsoft office</li><li>Customer focused</li><li>Good communicator - both written and verbal</li><li>Assertive, proud, positive</li><li>Possess cultural awareness and sensitivity</li><li>Fluent or first language English is required (written and oral)</li></ul>Closing At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive. Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023. We are an equal opportunity employer and support workforce diversity. No calls or emails from third parties at this time please.

Community Manager

Role: Social Worker- Homeless Intervention Team Location: Birmingham Children's Trust Team: Homeless Intervention Team Pay: Up to £33.30 per hour Contract: Full-Time Locum OFSTED: Good In the office: Hybrid Are you a skilled and compassionate Social Worker with a strong background in working with vulnerable young people? Birmingham's local authority is seeking a dedicated professional to join our Homeless Intervention Team, focusing on supporting young people aged 16-17 who are at risk of homelessness or already homeless. Key Responsibilities: <ul> <li>Conducting Section 17 Assessments and Child in Need (CIN) plans to offer support to young people.</li> <li>Providing Section 17 and Section 20 accommodation to those in need, ensuring all statutory requirements are met.</li> <li>Working closely with families to resolve conflicts and reunite young people with their families where possible.</li> <li>Managing cases where safeguarding concerns arise, conducting strategy discussions and Section 47 investigations when required.</li> <li>Collaborating with multi-disciplinary teams to support young people and improve their housing and life outcomes.</li> <li>Ensuring all work is compliant with relevant legislation, including the Southwark Judgement and Homelessness Reduction Act.</li></ul>Requirements: <ul> <li>Minimum of 4 years post-qualification experience as a Social Worker.</li> <li>Proven experience completing Section 17 assessments, holding CIN plan, and managing Section 20 processes (including reviews, PEPs, and pathway planning).s</li> <li>Strong background in working with families to prevent breakdowns and support reunification.</li> <li>In-depth understanding of the Southwark Judgement and the Homelessness Reduction Act.</li> <li>Excellent communication, problem-solving, and case management skills.</li></ul>Benefits: <ul> <li>Opportunity to make a significant impact on the lives of vulnerable young people.</li> <li>Work within a supportive and dedicated team environment.</li> <li>Ongoing professional development and training opportunities.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially.Our success comes from making your job search our top priority.Interested in learning more about the Social Worker-Homeless Intervention Team role in Birmingham? Contact Emily Cooper at 01635 226350.Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Social Worker- Homeless Intervention Team

Role Responsibility: SCHOOL PREMISES OFFICER Salary: £11.74 per hour Working Hours: Permanent, Full time, 40 hours a week, 5 days out of 7 between Monday and Sunday, Various shifts between 5:30am and 10pm. Location: Soar Valley College, Leicester, LE4 7GY G4S Facilities Management are recruiting a Premises Officer on a full-time, permanent basis based in Leicester. We are looking for someone who is reliable, enthusiastic, and capable of working both independently and as part of a team to ensure site maintenance services are to a high standard across the school. Due to the working hours of this role, it is essential that you live within a commutable distance to the site using your own transport. Public Transport is not available in the area at the times required for the role. Responsibilities • Locking/unlocking of the site/building gates and doors and ensure the safe custody of keys, fobs and access cards.• Carry out audits of facilities. • Carry out reactive and planned maintenance of facilities. • Participate in the Health &amp; Safety Policy of the company and report any dangers or hazards encountered to the Site Manager. • Carry out Litter picking and assisting cleaning teams as required. • Escorting of sub-contractors as required. Previous caretaker/porter and maintenance experience is not essential but would be an advantage. You will be valued and supported, and provided with first class training and competitive benefits. Benefits:While working for G4S, you are entitled to a number of benefits and offers from G4S partners and other organisations, from employee assistance provided through WeCare, to RAC cover and so much more, including the below; • Progression, training and development catered to you • Charity Work - 1 Volunteering day, Match-IT and Payroll Giving • Uniform Provided • Annual leave entitlement - 20 days plus bank holidays Pro Rata • Refer A Friend incentives • Company pension scheme with employer contributions. • G4S Life Assurance Scheme. • Subsidised healthcare plan. • Confidential Counselling Services • 24/7 support specialising in health and medical • Discounts on high street shops and brands including several leading high street brands, retailers and travel suppliers. Due to the nature of this role, you will also be required to complete an EnhancedDisclosure andBarring Service check. The Ideal Candidate: #LI-RG1

Premises officer

About Mixcloud Mixcloud is on a mission to help connect people through music. We're building a space where every genre and sub culture within music can thrive, championing the grassroots communities behind each one. Inspired by the creativity that goes into every mix, track, radio show and live stream, a genuine love of what we do runs through our team. We celebrate the individuality and imperfections found within content created and curated by people, not algorithms, and bring that real element to our own output. Even as a digital platform, there is a human touch to all parts of the experience. The Role We're seeking a passionate Community Manager and active Mixcloud user who is deeply connected to music and DJ culture to join our Marketing team. You will be the direct link between Mixcloud and our creators, communicating key messaging, educating them on product features and gathering feedback in line with company objectives. You will use a mixture of data, research and connections to source creators for our marketing, ensuring we celebrate their work and support their growth. Meanwhile you will identify and onboard key off-platform communities that correspond with our goals. You are tech-savvy and knowledgeable about a range of communication modes, adapting your style to resonate with different communities. You are the voice, tone and moderator of our brand through community listening and will work to build brand presence trust both online and in-person. What You Will Do <ul> <li>Craft community-oriented communication strategies to improve awareness, understanding and use of the Mixcloud platform</li> <li>Find innovative ways to educate creators about Mixcloud's products including video tutorials or webinars</li> <li>Communicate with our community at scale and humanise their interaction with Mixcloud's brand via direct dialogue on social threads, post comments and Discord</li> <li>Gather and report feedback and developments in both directions</li> <li>Use understanding of creators and their needs to develop impactful copy for our marketing pages, write engaging content for email and contribute insightful ideas to team workshops</li> <li>Unearth success stories and creators to feature across our marketing touchpoints</li> <li>Identify and engage with new creators for us to partner with, on-board and grow</li> <li>Explore and implement new ways to engage with and reward our community </li> <li>Be the face and voice of the Mixcloud brand, evangelising our products and connecting with key communities</li> </ul>Requirements <ul><ul> <li>3-5 years experience as a Community Manager for a brand</li> <li>Familiar with and comfortable using the Mixcloud Platform</li> <li>Knowledgeable and inquisitive about diverse genres and emerging scenes</li> <li>Excellent written and verbal communication skills</li> <li>Ability to craft engaging and authentic copy and messaging</li> <li>Familiar with online community tools, CRM systems and social media platforms</li> <li>Creative problem solver capable of managing multiple tasks and working independently in a fast-paced environment</li> <li>Team player who can collaborate across departments while taking ownership of community-focused projects</li> <li>Ability to articulate ideas and present to the wider company</li> <li>Growth mindset, continuously upskilling and self learning </li> <li>Happy working in a remote-first environment</li> <li>Based in the UK</li> </ul></ul>Benefits We have a remote-first work culture, although we still have an office in London (Brick Lane) available for anyone to use. This includes an onsite cafe and access to cultural events; Weekly members' drinks, Monthly Tea @ 3, and Monthly Community Lunch. Weekly wellness events (yoga, meditation boxing etc). We're a culturally active bunch, with many of us pursuing our passions as DJs, radio hosts or creatives. We cater weekly lunches and host quarterly team on sites and social team mixers. We offer a great benefits package that includes generous holiday, flexible working, and healthcare benefits. Mixcloud is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. United Living Group is comprised of four complementary businesses, all dedicated to realising our vision of creating a connected, sustainable future: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Infrastructure Services - Our team of infrastructure specialists design, build and maintain critical energy and water infrastructure, for the UK's largest network owners and operators. The work we do supports the requirement for effective solutions to address the UK's decarbonisation goals, and our processes minimise environmental and carbon impacts, whilst ensuring the safe and reliable operation of assets. New Homes - As experienced and specialist new build housing contractors, we create homes and regenerate areas with communities in mind. We work collaboratively with registered partners, local authorities, and private developers to provide high quality, energy efficient, and sustainable homes for people to live and grow. Connected - We connect people through fixed-line and wireless telecom infrastructure, ensuring seamless communication and access to information for all. At United Living, we have one of the largest specialist in-house teams for project management, acquisition, design, construction, and maintenance in the UK. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Casual Worker (Support Worker and Concierge - No personal Care) Services in NE postcode areas £12.00 per hour &amp; Weekly Pay Flexible Hours &amp; Shift Variety (Days &amp; Evenings) Home, a place where you belong Have you been looking to earn some extra cash, while keeping to your current commitments? Now you can, and what's more, you'll be making a difference. This is an exciting time to join Home Group, one of the UK's Largest Housing providers, and be part of our brilliant flexible bank. You'll be supporting our amazing customers achieve their hopes and aspirations, while picking and choosing the shifts you want to work. Typical shift as a flexible bank worker <ul> <li> As a support worker, you will help to develop customers independence: Helping to achieve the goals, aspirations and outcomes documented in support plans. </li> <li> You will quickly become familiar with services, customers and service teams. You will alert management teams when something doesn't feel right in line with key policies. </li> <li> Cuppas, chats and catch ups. There's no rushing from one customer to the next here. </li> <li> You'll manage the health and safety of the building, patrolling to check fire doors, making sure everything is locked and secure. </li> <li> If there is time, you'll also help us make sure that everything is clean and tidy, so you need to be ok with wielding the mop or broom as well! </li> <li> There is so much more involved than just (night working), stuck in an office monitoring CCTV or patrolling the premises. </li> <li> You will be required to think on your feet and manage situations on the spot. This could include investigating suspicious activity or raising the alarm when we need to engage the emergency services. Raising safeguarding alerts to Home Group teams is paramount as a support worker and/or concierge. </li> </ul>Rest assured that wherever you will be working, we will support you all the way! Fancy going home each day, knowing that you have helped change our customers lives for the better? You'll do that here, working for one of the top 10 Great Places to Work in the UK. You bring <ul> <li> Enjoyment working with a range of customers. </li> <li> Flexibility to work at short notice, as you'll be the one picking your next shift. </li> <li> Experience of working with customers with complex needs is highly desirable across both support worker and/ or concierge. </li> <li> Competence in working in Ofsted Young People Service is highly desirable </li> <li> A positive, can do and caring attitude, with the desire to learn to continue making a difference to customers lives. </li> <li> Previous experience of working with support plans, recording, and using information concisely and effectively is welcomed for this role. </li> <li> If you are a real people person and are confident working in different services, locations, and teams, then this is the job for you. </li> </ul>If you hold a skilled worker visa (sponsorship), you are unable to work in this role due to the terms of your visa. Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role. This remains under regular review. Our team Looking for a job where you really belong? Where you can be, well you! Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers. You'll join our team, who come from different walks of life and are here to support you as you make yourself at Home! Job details <ul> <li> Flexible working hours </li> <li> No personal care is required for this role. It's about supporting customers with support planning to reach their goals and aspirations as well as keeping customers and buildings safe. </li> <li> We have a strong footprint in Newcastle, Gateshead and North / South Tyneside. </li> <li> You will gain lots of experience working in different services and locations. </li> <li> We will set you up to succeed from the start. You will be expected to join our training academy so you can hit the group running. </li> <li> Able to use technology for creating and updating support plans, doing mandatory learning and keeping in touch with colleagues </li> <li> You'll need an Adults and Children's DBS check done and we pay for that. </li> </ul> A place where you belong Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers, and allies (Multicultural, LGBTQIA and Disability) support us all to be our best. Together we make Home Group a great place to work ! What's in it for you? <ul> <li> We're a living wage employer. That means you're paid a fair hourly rate for every hour that you work. On top of this, you'll also receive holiday pay. </li> <li> This is a job with weekly pay, and you'll be paid one week in arrears from when you worked. </li> <li> After you have been paid for your first shift, you'll get access to our brilliant shopping discount scheme! Over 800 high street discounts on groceries, holidays, and days out. Save money with us. </li> <li> You'll get access to our excellent learning portal to develop your skills further! </li> <li> We're sure you'll enjoy working for us, so if you want to stick around, you're able to apply for all Home Group Job Opportunities (even the internal only ones!) </li> <li> Colleagues really matter to us, that's why we are in the top 10 th Best place in the UK for Wellbeing. Our tools and support help you when you need them. </li> </ul> Find out more Click APPLY NOW to see our Support Worker Job Description , find out about us and for help to apply . Sometimes we close a job early, so don't delay or you might miss out. Finally, do let us know if there's anything we can do, to help you shine in our process by making reasonable adjustments at <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Casual Worker - Supported Housing

"I genuinely look forward to going to work on a Monday - how many people can say that!" - Alex, Housing &amp; Support Officer Why not be like Alex and join us as our next Housing and Support Officer and make a difference! Do you thrive on empowering others and have the desire to support vulnerable individuals to live independently? At Transform Housing &amp; Support, we believe everyone should live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and the London Borough of Sutton. Come and join the Elmbridge Team and play a pivotal role in our incredible success stories, which have resulted in individuals finding stability, securing jobs, and their own homes. If you're looking for a role where every day is different and brings new opportunities to make a meaningful difference, Transform Housing &amp; Support is the place for you. Salary - £26,000 per annum plus benefits Location - Walton on Thames Full time - average 39 hrs per week on a shift basis (to be discussed at interview) What You'll Be Doing You will be joining our Elmbridge Team, a warm friendly and welcoming group, to provide a high-quality service to our clients in Walton on Thames, Molesey, Hersham, Thames Ditton, Hinchley Wood and Cobham. We currently support 65 clients with a range of needs. Our clients include individuals who are homeless, some with mental health issues, those in recovery from substance misuse, and young people. A little more about your day as a Housing &amp; Support Officer: <ul><li>Act as a keyworker to clients, helping them achieve their goals and live independently.</li><li>Family mediation and support, bringing families back together. </li><li>Working with a community of professionals to support the right outcomes. </li><li>Problem solving together and debriefs sharing our experiences and learning as a team. </li><li>Support clients with repair issues and repayment agreements for rent arrears.</li><li>Carry out room inspections, health and safety checks and making rooms homely for new residents.</li></ul>It is an exciting time to our Elmbridge Team as you'll also be involved in planning and running our extra-curricular workshops which range from sport activities such as basketball, table tennis and boxing, to relaxation sessions including yoga and meditation. We are always open to new ideas and projects, so if you have a particular talent or skill, please let us know! Why not find out more about the Elmbridge Team by watching this video. For an informal discussion about the role please email <a href="mailto:tlennon@transformhousing.org.uk" target="_blank">tlennon@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. What You'll Need To be successful in this role, you will need: <ul><li>Ability to develop non-judgmental professional relationships with clients. </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines.</li><li>An Enhanced DBS check (to be completed by us, upon successful application).</li><li>A full valid driving licence and use of your own car for business purposes.</li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. How we'll set you up for success We want to make sure you have the skills and knowledge to be great in your role. So when you join us, you will complete a tailored induction programme which will include a combination of online training, in person training, and shadowing. Plus, after two years, you will have the opportunity to undertake a relevant extended training course, whether that be a college course, Open university degree or professional qualification. Why work at Transform Transform is a place where everyone is valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Interest-free staff loans </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>What's Next At Transform, we're all about celebrating diversity because we know it's key to our success. We're committed to being inclusive, so if you're passionate about what you do and share our values, we want to hear from you! If you need any adjustments during the application or selection process, please let us know, and we'll be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing & Support Officer

About The Role The Support Worker will provide a structured, personalised resettlement service to every service user at Mildmay House. To seek to support service users who have experienced homelessness to move into their own homes in a planned and supported way. To offer advice, training, information and one-to-one/group support to help service users through this process. The support offered very much depends on the individual, but can include advice on housing rights, accompanying individuals to meetings, and practical support to move in, such as obtaining furniture and setting up payment plans for household bills. Ensure that service users who are ready to move on are given the security and support to maximise their independence, dignity and choice, in accordance with the aims and objectives of the project. Please note this is a full time role working on a rota basis - generally a week of day shifts, a week of night shifts and working every other weekend. What you will be doing: <ul> <li>Providing service users with information on housing options, assist them to make applications for accommodation, advocate on their behalf with housing providers and accompany them to interviews and viewings if appropriate</li> <li>Acting as a key-worker to a caseload of residents, enabling them to take ownership of their journey with Salvation Army Homes</li> <li>Ensuring that clients receive the necessary practical help to move in, either directly or through liaison with other support services. This would include, personal and housing benefit claims, assistance with community care grants, domestic fuel connections etc</li> <li>Carrying out a strengths-based assessment with applicants, facilitating the co-production of a person-centred plan, that enables individuals to achieve their goals and aspirations and the opportunity to identify and develop their talents</li> <li>Developing and maintaining effective working relationships with specialists and agencies who might offer resources, funding, or individual services relevant to service user needs, e.g. Registered Social Landlords, Local Authority, Community Psychiatric Services, Benefit Agency and other government agencies, referral agencies, charitable trusts, other voluntary agencies. </li></ul>About the Service: Mildmay House is a 47 bed supported accommodation service for single homeless males and females aged 16 upwards, clients who live at our service come from a variety of backgrounds/circumstances including relationship breakdowns, rough sleeping, mental health, drugs &amp; alcohol use. At Mildmay we seek to provide a warm, respectful and supportive environment for clients. We want every person who walks through the door to feel that Mildmay is their home from Day 1. Staff aim to support and encourage clients throughout their stay/journey with us as they move towards independent living. What our Staff Say: I love working at Mildmay House because there is never a dull moment. The relationships that are developed with the clients are extremely important and I think that it is one of the key things that supports us truly transform lives. This role is known internally as Support Worker About You A Support Worker will instinctively share Salvation Army Homes delivery values and behaviours, loving your work, helping people to thrive and always finding a way to be effective.You will need to: <ul> <li>Have experience of or knowledge related to working with homeless people</li> <li>Have experience of working with clients to overcome the barriers to effective resettlement</li> <li>Proven ability to network with outside agencies and develop partnerships that support effective resettlement.</li> <li>Proven capacity to deal successfully with difficult and complex situations</li> <li>Capacity to understand individual action plans, personal development programmes and need and risk assessment</li> <li>Be a confident and capable communicator, not fazed by difficult situations</li> <li>Be able to build trusting, professional relationships and have a high level of resilience.</li> <li>Take an asset-based approach to empowering people to develop their skills, strengths and talents.</li></ul>Benefits of working as a Support Worker: <ul> <li>26 days annual leave rising to 31 days</li> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Salvation Army Homes is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Homelessness Support Worker

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call (phone number removed) to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing Support Officer

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

PIA Co-Ordinator

Housing Officer (Sutton) Role: Neighbourhood Services Manager (Internal Job Title) - Job Share Hours:17.5 hours per week, Wednesday (pm), Thursday and Friday Salary: £15,988.50 to £19,985.50 per annum (salary offered anywhere between this scale, dependent upon your experience) plus Car Allowance of £1,136 per annum (£31,977 to £39,971 per annum pro rata / Car Allowance of £2,272 per annum pro rata) Contract: Permanent (subject to three-month trial of this new working pattern) Location: Pollards Hill, Mitcham We're on the lookout for an experienced Housing Professional to join our friendly Neighbourhoods team in London! As a Neighbourhood Services Manager, together with your job share partner, you'll share patches across Sutton, managing tenancies, leases and communities within a multi-tenure portfolio. Acting as an ambassador for Moat, you will deliver a high-quality housing management service to our residents. You will be key to building trust, improving resident satisfaction and ensuring that our estates are safe and maintained to a high standard. Your experience of working with managing agents will ensure our contracts are utilised to their maximum potential, making positive improvements to the communities we serve. You will report to the Neighbourhood Operations Manager, and have other Neighbourhood Services Manager's on your team, enabling you to support each other and share knowledge/experiences. This is a job share opportunity, sharing a full-time position (35 hours per week) with a job share partner who'll work Monday, Tuesday and Wednesday (am) to allow for a handover. It's a new working arrangement for Moat so will be subject to an initial three-month trial period. Strong communication and organisational skills will be essential. Who are we? Moat are one of the top 30 housing associations in England, with homes spread across London, Kent, Essex and Sussex. Our financial strength puts us in a good position to rise to challenges and plan for the future. We have released our new corporate strategy, so it's an exciting time to join Moat! This involves being bold and ambitious, investing in new and existing homes, putting safety and quality first. We also deliver for and with our customers through our new Customer Engagement strategy, which will help us to deliver the requirements of the Social Housing White Paper. We are also proud to announce, we have recently been awarded an accreditation from 'The Sunday Times Best Places to Work 2024', based on our employee feedback. We are on the lookout for someone who has: <ul><li>Excellent verbal and written communication skills.</li><li>Problem solving skills and an ability to work under pressure and to tight deadlines.</li><li>An Ability to manage a complex caseload including ASB cases.</li><li>An Ability to build productive relationships with key stakeholders and ability to engage with a diverse customer base.</li><li>Demonstrable passion and 'can do' attitude and a commitment to achieving the very best outcomes for our residents.</li><li>A Full UK Driving Licence and a vehicle to be used for work purposes.</li><li>A willingness to work towards a Level 4 Housing Qualification</li><li>Demonstrable understanding of leases and tenancy agreements.</li><li>A sound awareness of Landlord, Leasehold and Tenant legislation and procedure.</li><li>A good awareness of welfare benefits, particularly Housing Benefits.</li><li>An awareness of occasions that require liaison with Social Services (e.g child protection, domestic violence)</li></ul>In addition, the following would be beneficial but aren't essential: <ul><li>ARLA, IRPM, or CiH-related qualifications to NVQ L4 or equivalent.</li><li>A sound knowledge of Landlord and Tenant legislation and best practice, supported by practical experience.</li><li>A knowledge of effective strategies available in the management of ASB, supported by practical experience.</li><li>A sound knowledge of resident involvement strategies and techniques, supported by practical application.</li><li>An awareness of end-of-development processes and defect rectification processes and procedures.</li></ul>Your benefits: In return for your hard work, we will reward you with a competitive salary, pension scheme, healthcare scheme, a generous annual leave entitlement, and you even get a half day off on your birthday! We take pride in our people to ensure they are equipped with the knowledge they require to carry out their role and inspire them to learn more which is why we offer further education sponsorship and leadership programmes. Moat want to ensure their employees feel supported at work, so we also provide enhanced maternity/paternity/adoption leave, and many more! Check out our employee benefits here: <a href="https://www.youtube.com/watch?v=oo5SXag4bjg" target="_blank">https://www.youtube.com/watch?v=oo5SXag4bjg</a> Want to find out more? View our full job description here: <a href="https://shorturl.at/qB5HO" target="_blank">https://shorturl.at/qB5HO</a> Interested? We want to hear from you! If you feel this role is suited to you, and you want to take on an exciting new challenge, please fill out an online application form on our website by 11pm on Wednesday, 8 January 2025 detailing the skills and experience you can bring to Moat. We will be in touch should we wish to invite you in for an interview. Please note this role is exempt under the Rehabilitation of Offenders Act (1974) which means that if you are successful, we will have to obtain a disclosure and barring service check before confirming the offer of employment with you. We reserve the right to close this vacancy at any time prior to the closing date.

Housing Officer (Sutton)

Full Time and Part-Time / 37 and 18.5 Hours Per Week / Fixed Term 12 Months Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. Working on the front line, you'll assist with the provision of a high-quality service to support people through the pathway into and out of council funded temporary accommodation. You'll work with customers who are homeless, or threatened with homelessness, and local landlords who are looking for advice, either face-to-face, or over the telephone. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best ongoing support to those in need. You'll promote positive working relationships key stakeholders including providers of council funded temporary accommodation, local landlords and agents, as well as partner organisations. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. Join us and you'll find yourself working a supportive team who are passionate, dedicated, and dynamic - working incredibly hard to ensure everyone has a place to call home. You'll have the opportunity to work from home for a significant part of the week, and otherwise be based either in the office or work across the city as required. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email to <a href="mailto:sean.smith@leicester.gov.uk" target="_blank">sean.smith@leicester.gov.uk</a>

Homelessness Support Officer

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

Community Manager A little bit about who they are: Our client is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. They don't just give people a bed for the night; they offer a home, meaningful work and a sense of belonging. At the heart of the charity is their companions. Companion is the name given to those who live in their community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps their companions to regain lost self-esteem and the confidence needed to get back on their feet. The majority of the charity's income is generated in their social enterprise which includes their four charity shops based Online, in Plumstead, Lewisham and Poplar. They also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of their social enterprise, directly contributing to their charity whilst gaining skills and valuable work experience. Some of the things that we are looking for in our Community Manager: <ul><li>The ability to focus on impact and deliver results.</li><li>Experience of planning, developing, and managing support services for clients with support needs</li><li>Knowledge and understanding of Strength-based practice and Trauma informed care.</li><li>Experience of managing the performance, learning and development of staff.</li><li>Knowledge and understanding of homelessness issues</li><li>Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.</li><li>A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential</li></ul>Some of the things you would be responsible for as a Community Manager: <ul><li>Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.</li><li>Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.</li><li>To manage support relating to Companion's needs regarding their daily living requirements, physical and mental health, safety and personal development.</li><li>To assist and encourage Companions to move into independent accommodation where appropriate</li><li>Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation's Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.</li><li>Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.</li><li>Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements</li></ul>You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager Location: London Contract Type Permanent, Full time Salary: £30,000 - £35,000 Hours: 40 Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops Closing date; 05-05-2024 REF-213 370

Housing Officer - Young People Supported Accommodation Location: Cheltenham Contract: Permanent Hours: Full-time 37.5 hours per week - Monday - Friday 7.5 hour working days. Pay: £23,250 per year Do you have experience providing housing advice and tenancy support? Good knowledge of housing law, welfare, and benefits entitlements? Then they want to hear from you... They are looking for a Housing Officer, to provide housing management services to residents living in their Supported Accommodation buildings for young people based in Gloucester and the Lydney, Forest of Dean, Gloucestershire. This is a full-time position working 37.5 hours per week, Monday - Friday (9 am-5 pm), in their Housing Management team. If you have excellent written, numeracy and verbal communication skills, and can take a robust but sensitive approach with people, with relevant housing experience, apply today! What will you be doing? You will be able to help navigate their residents successfully through their licences/tenancies, working within a team geared towards managing all tenancy-related issues that arise. Experience in Housing Management is not essential, as full training will be given, but transferrable skills and a keen interest to learn are. This role will be based at the accommodation sites communicating with the young people and helping to ensure their living area is safe and habitable. They'll be working closely with the support team on-site to ensure the best possible outcomes for their young people. If you are empathetic, driven, embrace opportunities and are willing to learn and reflect, they want to hear from you, to help them continue to achieve their vision and purpose. If this sounds like you, then they'd love to have a chat. Click the apply button to start your journey. About Them Our client is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. They are driven by their values-based approach, caring deeply about the individuals and families they serve. Their supportive programs aim at developing long-term solutions to societal challenges. Over the years, they've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What They Offer You're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Their unwavering commitment to your growth is evident in their meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career. Reasons to join them • 25 days of holiday, plus public holidays, with an additional day added per year and an option to purchase more • Enhanced pension and sick pay • Death in service benefit • Free subscription to Benenden Cashback plan or Perkbox Discounts • Investors in People Gold accredited employer, committed to making the workplace better for you. • Excellent training and support to help you excel in your role. • A voice in various groups, including Proud2Be, Green Impact, Health &amp; Safety, and Health and Wellbeing. • Access to a Workplace Welfare Manager for support when needed. Are Your Values Aligned with Theirs? • They look for staff who embody their SPIRIT values: • Show gratitude and appreciation of others. • Demonstrate personal and professional pride. • Integrity is everything. • Reflect and learn. • Continuous improvement. • Take your best self wherever you go. Our client is committed to equality and diversity, ensuring fair treatment and equal opportunities for all. Their robust Safeguarding Policy guides their recruitment process. They believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining them.. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by the client. You may also have experience in the following: Housing Officer, Support Worker, Housing, Vulnerable People, Charities, Social Worker, Community Development, Volunteer, Housing Support Worker, Challenging Behaviour, Residential Care Worker, Charity, etc. REF-212 896

Housing Officer - Young People Supported Accommodation

Community Engagement Officer Location: Home based with travel throughout the South East Contract Type: Permanent / Full time, 37.5 hours per week Salary: c. £30,000 Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices. Closing date: 07-07-2024 Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you! Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing. To help them create amazing partnerships, they need amazing people. There is an exciting opportunity for a Community Engagement Officer to join their dedicated Fundraising team. This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day. What you will do: A vital role in their Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support them to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing their work and charitable goals. What they are looking for: • Proven experience of effectively managing relationships across a range of audiences. • Experience of planning and running events. • Ability to create and support the development of new campaigns, initiatives and strategic plans. • Ability to manage a varied workload with initiative to prioritise. • Excellent organisational and time management skills. • Excellent interpersonal and public speaking skills with the ability to engage and inspire. • Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets. • Ability to write reports and evaluations using data. • Proficiency in Microsoft Office applications. • Experience in recording and maintaining information on a database. • Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential. • Most importantly, you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries. They can offer you: • Generous annual leave allowance. • Salary exchange ('smart') pension scheme. • Charity sick pay. • Life assurance scheme. • Wellbeing portal. This role benefits from home-based working; regular travel throughout the southern region is essential to meet with their donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). They will provide a laptop and mobile phone for use in the role. If this sounds like the perfect role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role. Please be aware that they reserve the right to close this advert ahead of the closing date should they find a suitable candidate before this date. Please be assured that they contact all of their candidates on the outcome of their application, this may take longer if they receive high volumes of applications. 1st Interview: 12th July 2024, online. 2nd Interview: 19th July 2024, in person (location tbc). They recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer. You may also have experience in the following: Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc. REF-214 698

Community Engagement Officer

Part Time Housing Support Worker - 24 hours per week over 2-night shifts Here at North Wales Housing, we make a difference to people's lives every day. If you're committed to helping us achieve this, we'll make sure we make a positive difference to your life too. Let's work together to build on 50 years of providing quality homes across North Wales, investing into communities and supporting those facing homelessness. As a Gold Standard Investors in People employer, we're committed to providing an environment where our people can thrive and be proud of where they work, in a culture enabling them to fulfil their potential and feel valued for their contribution. Our Pendinas Hostel in Bangor provides temporary supported housing accommodation to vulnerable people, creating support plans based on individual needs whilst helping them to find somewhere more permanent to live. The Package <ul><li>Permanent contract </li><li>24 hours per week, Wednesday and Thursday night shifts 8:30pm to 8:30am</li><li>Salary of £23,059 pro rata</li><li>Minimum of 25 days annual leave plus bank holidays (pro rata)</li><li>Benefits platform with savings on groceries, high-street shopping, new tech, holidays etc.</li><li>Further studies support and career development opportunities </li><li>Employee health assistance and Annual Leave purchase scheme</li><li>Enhanced maternity and paternity pay </li><li>Generous contributory pension scheme</li></ul>The Role - Housing Support Worker - Night Shifts Working at Pendinas Hostel in Bangor, you'll support people with their housing needs and life skills in a person-centred, trauma informed way and contribute to the safe running of the hostel. This will involve: <ul><li>Supporting service users with mental health and wellbeing, by encouraging healthy activities and lifestyles, and signposting to services</li><li>Assisting with claims for housing and associated benefits to support residents' financial stability</li><li>Organising and managing a range of engaging activities to promote social inclusion</li><li>Playing a hands-on role in responding to incidents, completing room checks and ensuring properties are maintained</li><li>Maintaining accurate service user records and files</li><li>Performing regular security and fire safety checks</li><li>In the absence of the Housing Support Officer (Pendinas), during out of hours, deputising the support of care leavers in 277 projects </li></ul>Our Requirements - Housing Support Worker <ul><li>Ability to hold everyday conversations in Welsh </li><li>Experience working in a client centred environment such as housing, care or similar (e.g., supporting individuals in reporting maintenance issues, making healthcare appointments, pursuing hobbies, securing training and employment, etc.)</li><li>Knowledge of the support needs of vulnerable people</li><li>Good verbal and written communication skills</li><li>Hard working, with a positive 'can do attitude'</li><li>At least have basic IT skills, with knowledge of Microsoft Word, Excel, and Outlook</li></ul>Although not essential, an awareness of issues and support needs connected to homelessness and awareness of fire safety and security systems would be highly advantageous. As would an awareness of specialist agencies, including drug, alcohol and mental health services. At North Wales Housing we are committed to safeguarding and promoting the welfare of service users. You must be willing for an Enhanced DBS disclosure to be undertaken by our organisation. North Wales Housing is an equal opportunities organisation who particularly welcome applications from candidates from diverse backgrounds. All Black, Asian and ethnic minority candidates, as well as disabled applicants who meet our essential criteria will be guaranteed an interview. How to Apply North Wales Housing website - All applications are to be submitted online, and strictly no agency calls or agency CV submissions. Please complete the application form via the Apply button - We will not accept CVs without a completed application form.

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