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The Vacancy Full Time (37 hours per week), Fixed Term for 12 Months We are a values driven organisation committed to achieving our mission of 'One team, transforming lives', but we're also entrepreneurial, maximising the value of our money and resources. We are currently looking to recruit a Neighbourhood Housing Officer to join our team! As a first point of contact, you will provide a customer focused housing management service within a designated neighbourhood. The work undertaken will meet the aims and objectives of Stockport Homes and achieve our mission to transform lives. As a Neighbourhood Housing Officer, you must be confident in order to enforce tenancy conditions and challenge behaviours using various tools and powers at your disposal. This will require excellent organisational and problem solving skills, a high level of resilience, the ability to work on your own initiative with minimal supervision and excellent interpersonal and communications skills to work with partners and colleagues to jointly tackle issues. With excellent customer care skills and a commitment to making a difference to the neighbourhoods you will manage, you must be capable of working positively and enthusiastically in sometimes challenging circumstances and have an interest in Housing law relating to the management of Social Housing. With good problem solving skills and the ability to work both on your own initiative and as part of a team, you must be able to use a wide range of IT packages to manage tenancy details and case work and be willing to deal with different types of workloads and problems. Due to the nature of the role, a valid current driving licence and access to a car is essential. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We're always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. This role will be on Stockport Homes Limited terms and conditions. The successful applicant's appointment will be subject to satisfactory basic clearance by the Disclosure and Barring Service. We understand that if you don't meet every requirement, you may be hesitant to apply but we still want to hear from you and encourage you to submit an application detailing your experiences, achievements, and the value you can bring to our team. We encourage you to apply early! We may close the vacancy sooner if we find the right candidate. If you require any reasonable adjustments to complete your application, please contact the People &amp; OD Team on <a href="mailto:humanresources@stockporthomes.org" target="_blank">humanresources@stockporthomes.org</a>. Closing date: 11th May 2025 Interview date: 20th May 2025 About Us Stockport Homes is Stockport's largest landlord and a management organisation which acts as landlord for both Stockport Council's social housing and our own property portfolio. But we're more than just so-called rent collectors. We're an award-winning, trailblazing public sector company that strives to transform lives by offering tenants advice and support on health and wellbeing, finance, youth engagement, employment and education opportunities as well as help in the home. At Stockport Homes we believe in being ambitious, making a difference in our local communities, and serving our customers with passion. We believe in approaching problems with innovation, in respecting our partners, colleagues and customers and in striving for excellence. We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. The SHG "Be You" approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG's Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in. Our Benefits Personal Development Work/Life Balance Embrace Diversity Our Community Previous Next

Neighbourhood Housing Officer

Job Introduction So.... What is this role exactly? Due to retirement, we have an exciting opportunity to recruit a Project Officer at Coops Foyer - supported accommodation for young people aged 16-25. The role is based at Coops Foyer in Wigan Town Centre and will move over to our new Wigan Foyer, also based in Wigan Town centre when the innovative development is completed in the next year. Coops Foyer is accredited with the Foyer Federation meaning we take an asset-based approach, called Advantaged Thinking, in all the work we do; encouraging young people experiencing homelessness to aim high, dream big and fulfil their ambitions. We want to recruit as Project Officer as passionate about this as us. What will my working week look like? Project Officers work on a 3 week rolling rota - Week A: 8am-4pm Week B: 11am-7pm Week C: 12noon-8pm, and are part of a multidisciplinary team on site supporting the young people who can live with us for a maximum of 2 years. The role includes some element of lone working, but only for short periods of time. Every day is different; you could be delivering 121 support sessions on life skills, reviewing an action plan, supporting a young person to a medical appointment, contributing to a multi-agency meeting or facilitating group activities as part of the learning programme. What will I be responsible for doing? First and foremost, you will be providing key worker support to our young people. Working through support and action plans with them, in order for them to develop the life skills necessary to move on and live independently in the community. One of the great things about this role is being able to bring your own personality. Our young people come from a wide range of backgrounds and we try to mirror that in our staff team. And what would make me stand out from the crowd? To be a successful asa Project Officer, here at YHG, you will have.... <ul><li>An ability to engage with a range of young people</li><li>A tenacity in seeking the best outcomes for young people</li></ul>Ideally you will be <ul><li>Innovative and creative in your ways of working </li><li>Resilient and flexible in dealing with others</li></ul>This role is really suited to someone who likes to manage their own diary and caseload, and enjoys interacting with lots of people on a daily basis. For more detail on the role, please review the role profile available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a> And who are Your Housing Group? Your Housing Group is a registered social landlord helping people at every stage of life to live in quality homes they can afford. As one of the North's sector-leading landlords, we are proud to play our role in tackling the UK's housing crisis by continually reinvesting in our 29,000 properties and tailoring our services to meet the diverse needs of our customers. We also build over 1,000 new homes each year. We're an employer of choice, over 88% of colleagues here recommend us as a 'great place to work'. That all sounds great, what's in it for me? In return we offer £23,216 for a 35 hour week, and 25 days annual leave (holidays also increase with time served) plus Bank Holidays, but our employee deal offers much more than just a competitive salary and holiday allowance. Although you are based at Coops Foyer you will have access to Youggle House - our wellbeing, social, collaboration and meeting space in Birchwood, Warrington - you may be asked to travel to Youggle House to meet up with your wider team. On top of this, we'll provide you with a great benefits package, including a contributory pension where we match whatever you choose to contribute (up to 8%), an advanced level Healthcare cash plan, that doesn't just provide dental and optician cashback but also health and wellbeing benefits (such as 24/7 GP Access, money back from prescriptions and alternative therapy treatments) and an amazing discount scheme that gives you access to half price cinema tickets, subsidised gym memberships and a huge range of discounts with some of the biggest high street and online names. For more of our great benefits, please review the benefits information sheet available by visiting the vacancy on our website - <a href="http://www.yourhousinggroup.co.uk/careers" target="_blank">www.yourhousinggroup.co.uk/careers</a>. This role also offers genuine progression opportunities, with staff previously progressing into roles such as Learning and Support Officer, Accommodation and Support Officer, Tenancy Management Officer; and both the Foyer Manager and Deputy Manager started their careers as Project Officers. If you want to take your first step into a career supporting young people to achieve, then we would love to hear from you! This role is exempt from the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 and will require the post holder to carry out 'Regulated Activity' as defined under the Safeguarding Vulnerable Groups Act 2006. Therefore, as part of Your Housing Group's pre-employment checks, successful applicants will be required to complete a satisfactory Enhanced DBS with barred list(s) check. Closing Date: 9th May 2025 We review applications as they're received and reserve the right to close this advert early; if you're interested, please apply ASAP to avoid disappointment. Your Housing Group values diversity and encourages applications from all communities. Your Housing Group operates a Guaranteed Interview Scheme for any applicants who declare they have a disability, if these applicants meet the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Your Housing Group welcomes applications from our customers, however, access to confidential information and probity will be explored to determine whether there is a potential conflict of interest or security issue present which may prevent the Group from being able to proceed with the application.YHG1 Your Housing Group

Project Officer

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Permanent 36.5 hour per week Grade 4 - £33,366 - £40,476 - Consultation grade - subject to formal evaluation under the Pay Equity Review We are a Living Wage Employer, and all our roles will be paid as such where the pay scales are below the Living Wage rate. This is an exciting opportunity to join our Housing Management team, supporting our council tenants and overseeing the management of our 59,000 council properties. City Housing is embarking on a transformation journey to improve the services provided to residents, the Housing Officer role is key to developing that relationship with our residents to ensure they feel safe and supported within their homes. As a front facing customer role, you will be the main contact for our tenants and will deal with a wide range of issues to enable residents to sustain their tenancies. You will be responsible for conducting tenancy visits, dealing with anti social behaviour, resident engagement and addressing ongoing tenancy issues. This role is very much about working with our residents, the community, and partners within your designated locality to deliver an excellent Housing Management service. You will be expected to work face to face with customers and provide a visible presence within your area. If you are someone who places the customer at the heart of what you do we would love to hear from you. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.: . For any informal enquires please contact: Rachael Goodman - <a href="mailto:Rachael.Goodman@birrmingham.gov.uk" target="_blank">Rachael.Goodman@birrmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) would be required to hold a relevant Visa from the UK Visas and Immigration (UKVI). Job Description and Person Specification 2388 Housing Officer JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer Lateral Move

About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer

We are looking to recruit experienced Housing Support Workers to join our bank pool working across our Rotherham services. You will have experience of working with individuals with a complexity of needs, supporting individuals to live more independently and increasing their opportunities of move on to more appropriate, longer-term accommodation. Our hours of work range from Mon - Fri 9-5 to Mon - Sat 9-9pm. Duties and responsibilities Support <ul><li>Identify and deliver person centered support, identifying aspirations and need </li></ul><ul><li>Case work a small caseload of individuals focusing on successful, independent move on. </li></ul><ul><li>Develop professional relationships with a range of external agencies to collaboratively deliver support. </li></ul><ul><li>Actively engage with clients on a 1:1 basis, promote activities and meaningful use of time. </li></ul><ul><li>Support and motivate clients, encouraging them to achieve personal goals. </li></ul>Housing Management <ul><li>Work collaboratively with RMBC housing teams to aid positive move on </li></ul><ul><li>Support clients to maintain and sustain their accommodation whilst working towards more independent accommodation. </li></ul><ul><li>Support clients to complete and understand their occupancy and related documentation including move on applications, tenancy agreements, property inventory, applications for housing benefit. </li></ul><ul><li>Support clients to maximise their income, ensuring that housing and other welfare benefit claims are submitted and maintain </li></ul><ul><li>Clean and prepare rooms ready for relet </li></ul><ul><li>Manage accommodation adhering to Health and Safety regulations </li></ul>Qualifications and Experience <ul><li>Experience of providing support to vulnerable people in a housing environment. </li></ul><ul><li>Experience of working with individuals who have multiple and complex needs. </li></ul><ul><li>The ability to develop positive and proactive working relationships with hard to engage clients. </li></ul><ul><li>Experience of delivering Trauma Informed support. </li></ul><ul><li>Knowledge of the Housing benefits and welfare benefit system. </li></ul><ul><li>Experience of Safety Planning / Risk Assessment and Support Planning. </li></ul><ul><li>Basic IT skills and effective case work. </li></ul><ul><li>Ability to work both independently and as part of a team. </li></ul>Essential Requirements <ul><li>Enhanced DBS </li></ul><ul><li>The right to work in the UK </li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:Lisa.cox@targethousing.org.uk" target="_blank">Lisa.cox@targethousing.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received.We recommend submitting your application as soon as possible!

Housing Support Worker

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to lead their estate at their Lawrence House development in Malden Essex. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: ACTUAL £17,908.61 plus benefits and bonus. Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for managing a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. We welcome applications from candidates who have experience of working in front line services, or customer service management roles. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

About us:YunoJuno powers The Future of Work. What started as a platform to connect the best freelancers with forward-thinking companies has now redefined how businesses source and manage their entire contingent workforce. Whether it's building a new department at a creative startup or building an enterprise solution for the world's largest communications network, we use technology to power the freelance revolution. About the role : A Community Manager is a critical growth driver in our vision to unlock the full potential of our global freelancer community. You will be responsible for facilitating &amp; measuring community engagement through relevant growth strategies. The challenge is to nurture and engage with our current and future freelancer community to drive freelancer retention, expansion and product adoption. <ul> <li>Nurture and grow a thriving community of top-tier freelances globally with a particular focus in the UK and US.</li> <li>Develop a compelling content strategy to share product updates, industry news, and event information with the freelance community.</li> <li>Leverage job portals, LinkedIn Recruiter, and freelancer communities to strengthen YunoJuno's brand presence in both the UK and US markets.</li> <li>Plan and host community-focused events to drive growth and engagement through webinars or meet ups.</li> <li>Work closely with the YunoJuno Talent and Sales teams to support talent acquisition initiatives and strengthen marketplace disciplines and skills as required.</li> <li>Ability to check key skills needed for each specialism and ensure the quality level is maintained and in line with the Talent teams expectations.</li> </ul>Requirements : <ul> <li>Extensive experience in a community management role centered on expanding and nurturing a community or user base.</li> <li>Experience in a marketplace or recruitment industry within a startup or scaleup environment is a valuable asset.</li> <li>Desirable experience in supporting talent teams in recruiting in Tech, Creative or Marketing specialisms.</li> <li>Demonstrated experience in initiating and measuring the success of community growth and advocacy programs.</li> <li>Strong affinity with content creation, and managing online platforms such as Telegram, Twitter, Facebook, LinkedIn, Eventbrite, Discord, Reddit, Luma etc.</li> <li>Passion to develop freelancer communities both in the UK and internationally.</li> <li>Experience in building relationships and interacting with customers.</li> <li>Ability to empathise with freelancers and quickly grasp the issues they are facing.</li> <li>Self-starter and proactive, can take initiative and are comfortable scoping, driving and executing on initiatives.</li> </ul>Interview Process : <ul> <li> Discovery Call with Talent Partner</li> <li> 1st Stage withAkua Appiah-Ampofo (HR) - 30minutes - via googlemeets</li> <li> 2nd Stage with Gavin Lewis (Head of Talent) + Joao Martires (COO) - via 45minutes</li> <li> Final Stagewith Runar Reistrup (CEO) - 30minutes - via googlemeets</li> </ul>Why YunoJuno Aside from our people, culture, and mission, there are a variety of additional benefits that help make YJ a great place to work! Benefits include: <ul> <li> MacBook</li> <li> 25 Annual Allowance + Bank Holidays</li> <li> Birthday Off &amp; Birthday Voucher</li> <li> Company Pension Scheme</li> <li> Healthcare Insurance with Vitality (upon completion of probation)</li> <li> Free Eye Test</li> <li> Cycle to work</li> <li> Plus many more!</li> </ul>Where to from here At YunoJuno we value diversity and believe that teams with diverse backgrounds, experiences, and identities are the strongest. We welcome applicants from all walks of life and encourage those with alternative identities, backgrounds, and experiences to apply for our vacancies. Our commitment to fairness and accessibility is reflected in our hiring process. We are happy to accommodate any requests to meet your requirements during the hiring process. We strive to ensure all candidates have equal opportunities to succeed. Department Talent/Recruitment Locations London Remote status Hybrid

Community Manager

A Housing Officer is a key role within Stef &amp; Philips, supporting our tenants from their initial check-in to the point that they move on from our accommodation. You'll also oversee the condition of our properties, working with colleagues to deal with maintenance issues. Our housing officers impact the lives of our tenants and provide expert advice and guidance on accessing broader support from local authorities and agencies such as social services and benefit providers. It's a very rewarding role in an organisation where your efforts will be recognised and valued. Main Duties &amp; Responsibilities <ul><li>To provide basic maintenance services and adjustments when needed</li><li>Provide basic cleaning in properties</li><li>Conduct regular tenant visits, updating company systems including Salesforce, in line with Stef &amp; Philips procedures, including: <ol><li>Scheduled periodic inspection visits</li><li>Maintenance visits, reporting issues in line with Stef &amp; Philips procedures to enable prompt resolution, and checking and recording details of repair work carried out by third party contractors</li><li>Dealing with complaints, and following up to ensure that they have been addressed appropriately</li><li>Health and Safety inspections</li></ol></li><li>Support departments with check in and check out inspections</li><li>Reporting any anti-social behaviour, investigating the cause, and liaising with third party agents if required</li><li>Liaising with the Utility department and obtaining meter reads</li><li>Assessing service user's suitability for properties</li><li>Carrying out customer satisfaction surveys</li><li>Liaising with partners in supporting tenants throughout their tenancy (occupational therapist/ hospitals/ case workers/ social worker/ local police/ neighbourhood watch/ local authorities etc)</li><li>Maintain a safe working environment</li><li>Report all incidents or potential hazards</li><li>When lone working, adhere to the Service Level Guidelines at all times, ensuring any concerns are raised as appropriate</li><li>Maintain good working knowledge of company policies, and ensure they are followed at all times</li><li>Participate in development reviews</li><li>On occasion you will be required to complete ad hoc tasks as authorised by your line manager or leadership team.</li></ul>Skills &amp; Knowledge <ul><li>An ability to demonstrate the core values of Stef &amp; Philips</li><li>Knowledge and practice in housing and tenancy management support</li><li>Knowledge of the housing benefits system and welfare reform in a supported housing environment</li><li>Experience working with vulnerable people with support, care needs and homelessness</li><li>Computer literate</li><li>Knowledge of Microsoft office packages, particularly Word and Excel</li><li>Good interpersonal skills</li><li>Good communication skills (written and verbal)</li><li>Ability to prioritise and manage own workload, time and travel</li><li>Excellent organisational skills</li><li>Accurate recording skills</li><li>Good problem solving skills</li><li>Experience in managing maintenance issues and scheduling</li><li>Flexible, approachable, positive and enthusiastic</li><li>Full clean driving licence</li></ul>Benefits <ul><li>Company car provided with mileage and fuel covered</li><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ol><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ol></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: Stratford, Newham, Greater London, United Kingdom Salary: £27,000 per year Job Type: Permanent, Full-Time Benefits <ul> <li>Annual Holiday: Increases after 1 year of service to a maximum of 5 additional days.</li> <li>Long Service Awards: Celebrate continuous service milestones.</li> <li>Perkbox: Access free coffees, cinema tickets, trips away, and much more.</li> <li>Volunteer Day: Paid yearly leave to support a worthy cause.</li> </ul> The Role Bring your compassionate and empathetic approach to our team as a Resident Liaison Officer. You'll act as a key contact for residents, ensuring their voices are heard, and their needs are met with care and efficiency. Responsibilities <ul> <li>Attend Resident Surgeries, supporting vulnerable individuals by reporting repairs and keeping residents and scheme managers informed on progress.</li> <li>Organise and attend consultation events and meetings as required.</li> <li>Identify resident vulnerabilities and liaise with housing officers or support services to provide appropriate assistance. Work with the Performance Team to ensure all identified vulnerabilities are accurately recorded in our systems.</li> <li>Investigate and register complaints, ensuring they are resolved efficiently and in line with company and client procedures.</li> <li>Handle MP and Councillor enquiries, ensuring timely resolutions and communicating outcomes effectively to residents and clients.</li> </ul> Requirements <ul> <li>Proven experience working with vulnerable residents, with the ability to adapt your communication style to meet individual needs.</li> <li>Prior experience in a customer service environment is essential.</li> <li>A full, clean UK driving licence is required.</li> <li>Flexibility to travel between various sites and attend evening meetings as needed.</li> </ul> Why Join Us? Be part of a team that makes a difference in residents' lives every day. Your empathy, care, and proactive approach will play a vital role in ensuring residents feel supported and heard. If this sounds like the perfect opportunity for you, don't wait-apply today!

Resident Liaison Officer

25th January, 2025 Job Opportunity: Resident Liaison Officer Location: East Anglia (Brandon, Warwickshire, United Kingdom, IP27) Salary: Competitive (per year) + Work Van Contract Type: Permanent, Full-time Why Join Us? We believe in rewarding our team members for their hard work and dedication with excellent benefits: <ul> <li>Annual Holiday: Increase with service (up to an additional 5 days).</li> <li>Long Service Awards: Recognition and rewards for key milestones.</li> <li>Perkbox Membership: Enjoy perks such as free coffee, cinema tickets, and more.</li> <li>Volunteer Day: Paid annual day to support a cause you care about.</li> </ul> About the Role We are seeking a compassionate and proactive Resident Liaison Officer to join our dedicated team in East Anglia. In this role, you will act as the vital link between our organisation and residents, providing support and resolving issues with empathy and professionalism. Key Responsibilities: <ul> <li>Resident Engagement: <ul> <li>Attend resident surgeries to assist vulnerable individuals in reporting repairs.</li> <li>Keep residents and scheme managers informed of progress on repairs and projects.</li> </ul> </li> <li>Event Organisation &amp; Meetings: <ul> <li>Organise consultation events and attend meetings as required.</li> </ul> </li> <li>Support for Vulnerable Residents: <ul> <li>Identify vulnerabilities and liaise with clients' housing officers or support services as needed.</li> <li>Work with the Performance Team to ensure vulnerabilities are accurately recorded in organisational systems.</li> </ul> </li> <li>Complaint Resolution: <ul> <li>Investigate and register complaints following company and client procedures.</li> <li>Resolve MP and Councillor enquiries efficiently, ensuring residents and clients are informed of outcomes.</li> </ul> </li> </ul> Requirements: <ul> <li>Essential Skills &amp; Experience: <ul> <li>Experience working with vulnerable residents, with an adaptable approach to meet individual needs.</li> <li>Proven background in a customer service environment.</li> </ul> </li> <li>Other Requirements: <ul> <li>Full, clean driving license.</li> <li>Flexibility to travel, work at various sites, and attend evening meetings when needed.</li> </ul> </li> </ul> About You: You are a caring and proactive individual with excellent communication skills and a passion for helping others. Your ability to empathise with residents and resolve their concerns will be key to your success in this role. Ready to Join Us? If you're excited to make a meaningful difference in the lives of residents, we'd love to hear from you. Apply today-what are you waiting for?

We're looking for the face of a new members club launching soon. You'll curate next-level experiences, keep your London community hyper-engaged and excited, and use your existing network to grow the community ahead of, during and after launch. You have "the rizz" ;) Aethos Hotel Group is looking for a dynamic and people-oriented professional with a strong background in experience curation and community management to join our team as Community Manager in London. This role will report to our Global Head of Membership and Aethos London General Manager. In this role, you will be responsible for fostering a vibrant community in your city, curating exceptional experiences, recruiting top tier members, and building Aethos into the brand for curious travelers with a taste for the extraordinary in London. In summary, you bring the vibes that keep the community engaged and growing. CORE RESPONSABILITIES INCLUDE <ul><ul><li>Member acquisition </li><li>Member engagement</li><li>Customer obsession and success </li><li>Experience curation </li> The ideal candidate will have an existing, robust network within London, and be able to manage both external and internal stakeholders with ease and grace. What is Aethos? Aethos is an experiential, design led hotel group for the curious. We are growing fast, with hotels in Portugal (Ericeira) * Italy (Saragano, Sardinia, Monterosa, Milan), France (Corsica.) We are growing fast, with launches coming up in: Portugal (Lisbon)* UK (East London, Somerset Country House), Spain (Madrid, Mallorca), Americas (Caribbean, Mexico City) Think you have what it takes? See below:</ul>&gt;</ul>OBJECTIVES AND KEY RESPONSIBILITIES <ul><ul><li>Be the face of the Club, maintaining a strong on-site presence to connect with members and create memorable, meaningful experiences. You know how to make every member feel special, and like they are a vital member of a wider community</li><li> Drive member acquisition: identify and recruit top members in your city, and how to encourage key members to do the same to build momentun and create a flywheel effect. This is your core KPI. </li><li>Craft exceptional experiences that boost member engagement and create the 'wow' factor, from wellness and education to cocktail hours and dinner parties. Experiences should be considered through a London lens and be anything but bas.</li><li>Curate 'the vibe' - from lighting to energy to music. Bring charisma and charm to every member interaction.</li><li>Communicate effectively across platforms (e.g., WhatsApp groups, Newsletters, etc.) both inbound (ensuring timely, efficient, and clear responses to all member inquiries) and outbound (keeping members engaged and informed of all updates).</li><li>Boost club revenue by identifying opportunities to increase membership sales, optimize event experiences, and explore strategic partnerships.</li><li>Close the feedback loop - ensure the feedback from your members is getting back to the correct stakeholders to ensure the member experience is constantly improving.</li></ul></ul>REQUIRED SKILLS AND QUALIFICATIONS <ul><ul><li>You have:</li><li>a proven background in hospitality, events, and/or community management (eg running a members club)</li><li>a collaborative approach, working closely with colleagues to support a seamless member experience.</li><li>experience working with high-profile clients, handling sensitive situations discreetly, and maintaining a polished presence.</li><li>flexible availability, and can work evenings and weekends as needed. Availability to travel for retreats.</li><li>You are:</li><li>charismatic, confident, and creative.</li><li>excellent problem-solving, communication, and listening skills.</li><li>able to work effectively with multiple stakeholders, and can be accountable to both the central membership team and the local London GM.</li></ul></ul>LOCATION AND LANGUAGE REQUIREMENT The ideal candidate must reside in London, as the role requires a daily on-site presence to engage with members and oversee daily operations at the Club. Strong knowledge of London, its culture, and its business sectors is considered a significant plus. You should know the scene inside and out. Established local contacts and familiarity with the local market will be advantageous in building and maintaining relationships within the community and beyond. The candidate must possess fluent English proficiency at a C2 level, both written and spoken.

COMMUNITY MANAGER

Company Description United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society. This is an opportunity to join one of our 4 pillars: Property Services - We revitalise homes and communities through the regeneration of living spaces, breathing new life into neighbourhoods. From delivering large programmes of work for social housing providers, to ensuring the highest building safety standards, we provide a range of services for public sector clients. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. This role will require travel as you will be covering a region that looks over everything from South London to the South Coast. Locations include Merton, Bromley, Portsmouth, Brighton, East Grinstead, among others. Hence you must have your own vehicle and valid driving license. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

£23,810 per annum Permanent, 37.5 hours per week Liverpool You're caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You'd also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough's Derwent Square as a Recovery Worker. Derwent Square is a mental health project, that offers supported housing to 5 Residents. We are currently working to a recovery model and our aim is to provide stability and environment to learn skills that will promote independence in the customer. We provide a range of support services for people with mental health to access their local community, including living skills, support with medication management and peer support through individually tailored support plans. Our ultimate goal is to empower our customers with the skills for them to flourish in an independent setting. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That's where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we'll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it's developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing's for sure - you will have every chance to shine. No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you'll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties. In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. To review the Job Description please click here. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. When applying, please upload a CV and supporting statement which should clearly outline your skills and experience. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough. We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.

Recovery Worker - Supported Housing (Liverpool)

Job Description Casual work | £13.26 per hour plus sleep in allowances, weekend and bank holiday enhancements (Grade E) | various locations in Norfolk Independent Living Support Worker - Casual To apply, please download an application form and attach it to your online application instead of your CV. Would you like to make a difference to the most vulnerable children in care and help them flourish and achieve their potential? Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. We are passionate about the provision of creative and ambitious opportunities for our young people, supporting them to thrive and develop in a nurturing and safe environment which promotes the emotional and physical well-being of children. Our services are well regarded, and we are proud of our reputation for not giving up on children with very complex backgrounds. Our team works hard to improve the lives of the young people in our care. Our environment is unique, and the pressure is always on to keep ourselves and those in our care safe and successful. We need highly motivated, resilient and positive team members with humour, tenacity, and empathy to help our young people thrive. You may be new to the care profession or experienced and want a change. We value your life experiences, energy, personal strength, and positive mental attitude. Our team work across the whole week (including weekends and bank holidays) and normally work a sleep-in shift (from 9:30 until 24:00 and then 07:00 until 10:00 the following morning), although other hours of work are also available. We need people who can join our team on a casual basis to help cover any staffing needs. There is always plenty of work if you want it. Following a thorough induction and training programme, your duties will include: <ul> <li>Developing personal and practical skills to enhance independent living skills.</li> <li>Positive engagement to encourage our young people in their development.</li> <li>Reporting and recording key aspects of care and developing your professional skills as part of on-going development.</li> <li>Managing complex behaviour that can be challenging.</li></ul>We offer you: <ul> <li>Induction and regular training and supervision</li> <li>Career progression and personal development</li> <li>NCC pension scheme</li> <li>Blue light card</li> <li>Fantastic opportunity to achieve the Level 3 Diploma for Residential Child Care</li></ul>To apply, please download an application form and attach it to your online application instead of your CV. For an informal discussion please contact Team Managers, Neil Marjoram (<a href="mailto:neil.marjoram@norfolk.gov.uk" target="_blank">neil.marjoram@norfolk.gov.uk</a>) or Zoe Howarth (<a href="mailto:zoe.howarth@norfolk.gov.uk" target="_blank">zoe.howarth@norfolk.gov.uk</a>) Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for. You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? please apply using your @norfolk.gov.uk or @nccal.ac.uk email.

Relief Independent Living Support Workers (7466)

Location - LONDON Bespoke Britannia has an excellent opportunity for an experienced House Manager to help run multiple private household based both in London and internationally. As the house manager you will ensure the smooth operation of multiple residences and vehicles across various international locations. This includes coordinating all staff travel, logistics, and household preparations for the Principal and his guests. The ideal candidate will be highly organized, proactive, and capable of managing multiple tasks simultaneously. You will report to the Executive Assistant of the principal on a daily basis and to the Principal himself on a regular basis. Job Role <ul><li>Planning - You will need to be able to prepare and execute comprehensive operation plans for all departments in the house with regards to maintenance, repair, sanitation, energy conservation and staff uniforms. You will also have responsibility for financial playing including salary administration.</li><li>Organizing - You will be involved in the recruitment and selection process of staff. The ability to implement staff objectives pertaining to functional responsibilities, performance planning and staff reviews to ensure that house is running efficiently. You will ensure all homes are prepared for family stays or guest visits, with attention to detail for catering, cleaning, and overall presentation. You will also make sure that all vehicles are maintained area ready for use.</li><li>Administration - You will be able to set our clear guidelines for staff, scheduling meetings and keeping open lines of communication. The House Manager is also responsible for documents such as accounting work, month end reports and ad-hoc admin tasks. You will also be responsible for processing staff expenses, track budgets, and ensure timely payment of staff salaries.</li><li>Staff Coordination: Manage household staff and liaise with Principal's executive team, creating and maintaining staff rosters, vacation schedules, and ensuring adequate security and any other third party personnel when required. Management of all household staff in all locations ensuring equality of treatment and consistent high standards of all staff service.</li></ul>• PACKAGE <ul><li>The client is offering a long-term PAYE role for the right candidate, up to £80,000 DOE.</li><li>Hours - To be arranged with the Principal, more hours will be required when the family are home, the majority of the year will but much less due to the families' movements.</li><li>Immediate start available for the right person.</li><li>Great work life balance</li><li>There is no accommodation supplied, you will need to live within commutable distance of Mayfair.</li></ul>CANDIDATE REQUIREMENTS <ul><li>You must hold a professional management qualification and have been working in a similar role managing a large private household.</li><li>You must hold a current DBS or be willing to have one.</li><li>Strong administration and communication skills are essential to this role.</li><li>We are looking for someone that is self-motivated, has the ability to manage their own workload and manage a team upwards of twenty staff at any one time.</li><li>You will also need to have the flexibility to adapt to different work patterns and be able to travel internationally at short notice when required.</li></ul>

Housing Support Worker We are recruiting for a Full time, permanent position. Salary Starts at £25,115, rises to £26,425 after 12 months and to £27,355 after 24 months (pro rata) Job Purpose To provide intensive housing management support to vulnerable individuals with the intention of delivering a high-quality support programme that promotes client independence; providing a successful and sustainable move on and other measurable outcomes. This is an exciting opportunity to join a well-established and expanding supported accommodation project in Sheffield that provide support to offenders or individuals at risk of offending. Duties and responsibilities Housing Management <ul><li> Engage with referral agencies to generate referrals for the service</li><li> To undertake all appropriate assessments for all potential and actual residents and to review and update these as required.</li><li> To complete all documentation including tenure agreements, property inventory, disclosure forms and an application for housing benefit with residents to support and sustain a successful tenancy.</li><li> Maximise rent collection, ensuring successful housing and other welfare benefit claims are submitted and maintained</li></ul>Support <ul><li> Maintain contact with tenants in accordance with the requirements of the service.</li><li> Design and deliver an effective support plan that meets tenants needs and results in a successful move on into independent living.</li><li> Actively engage with tenants in issues and decisions that affect them.</li><li> Develop professional relationships with a range of external agencies that supports the on-going needs of tenants.</li><li> Develop a move-on plan for residents at the earliest opportunity, identifying realistic options for independent or more appropriate housing.</li></ul>Qualifications and Experience <ul><li> Experience of providing support to vulnerable people in a housing environment</li><li> Experience of working with individuals who have multiple and complex needs, in prison and on release</li><li> The ability to develop constructive relationships with offenders</li><li> Knowledge of the Welfare Benefits System</li><li> An understanding of the Judiciary System in the UK</li><li> Experience in risk assessment and support planning</li><li> Basic IT skills suitable for an office environment</li></ul>Essential Requirements - Enhanced DBS - A full UK driving licence and access to a road-worthy vehicle - The right to work in the UK There are many great reasons to join our team! <ul><li>Great opportunities for career development</li><li>Mileage Compensation</li><li>Membership to Westfield Health</li><li>Access to Lifetime Financial</li><li>28 days annual leave (plus statutory bank holidays), increasing to 33 after 5 years continuous employment</li><li>Company pension scheme</li><li>Free Parking</li><li>Paid for Enhanced DBS check</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>Don't meet every single requirement? We know that sometimes people can be put off applying for a job if they think they can't tick every box but we realise the 'perfect candidate' doesn't exist. So, if you can do most of what we're looking for, go ahead and apply. You may be just the right candidate for this or other roles! Our Ethos As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Diversity &amp; Inclusion Ambassadors who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident employer. If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Get in touch If you have any questions about the role, please get in touch with <a href="mailto:katie.machin@targetsheffield.org.uk" target="_blank">katie.machin@targetsheffield.org.uk</a> We look forward to speaking with you soon! Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! Closing Date: 22/05/2025

Vacancy Name Recovery Coordinator Vacancy No VN4730 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes weekends &amp; evenings Location Durham Recovery, Whinney Hill, DH1 3BQ Location Region County Durham Location City Whinney Hill Location Postal Code DH1 3BQ Interview Date Job Details About the role... An exciting opportunity for a Recovery Coordinator has arisen within our recovery co-ordination team based at Centre for Change in the City Centre of Durham. The role of a Recovery Coordinator is to manage a service user caseload, devising, implementing, and reviewing ongoing recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate. You will help set goals in recovery and help the service user achieve their goals in a safe and supportive way. The Recovery Co-ordinator role is a diverse and rewarding role, Key Duties: <ul><li>Manage a caseload, devising, implementing, and reviewing ongoing recovery and treatment plans. </li><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery. </li><li>Reduce substance-related harm to individuals and the wider community. </li><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals. </li><li>Work within the community in GP surgeries, Mental health services and other partner agencies </li></ul>If you would like to work with a team that really makes a difference - we would love to hear from you. Working within central Durham and the wider county, you will be required to work as part of a team to provide recovery planning and case management to substance misuse clients (Drug and Alcohol) at different stages of their recovery journey, from the assessment and engagement phase providing holistic and structured intervention and psychosocial interventions. Please note that this role includes weekend and late night shifts (on a rolling rota) and a willingness to travel across Durham is essential. Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range 24,020-30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 11 May 2025

Recovery Coordinator

THE ROLE Join the 24-7 Prayer team! We're looking to recruit a skilled and strategic Trusts and Foundations Manager who is passionate about weaving stories and stats together in a way that inspires funders to support 24-7 Prayer. You'll be someone who loves building genuine relationships with funders, can seek out new opportunities, manage numerous existing relationships to a high standard, and write compelling applications. In this role, you'll bring experience in Trusts and Foundations fundraising. You'll have effective and excellent written and verbal communication skills with a knack for making funders feel truly connected to our movement. We are a relational movement and seek someone who both values and demonstrates authentic connection with people. Alongside this, you will have a personal passion for prayer, mission and justice. This role would suit someone with previous experience of working with grant makers, and we'd also be open to hearing from people with transferable skills. This role can be either based in our Woking office or a hybrid role. If hybrid, there is a requirement to attend mandatory in-person meetings at either our Woking office or Waverley Abbey House (averaging once a month). This role will also require occasional travel both nationally and internationally. If you would like to apply for the role, please click on 'Apply Now' to complete the application form. When prompted in the application process, please upload*: <ol><li>Your CV </li><li>A 1-page covering letter explaining why you are suitable for the role and why you would like to work at 24-7 Prayer. </li></ol> *If you do not upload both pieces of documentation your application will not be taken further. Please note: all applicants must have an existing legal status to work and reside in the UK. Closing date for applications: Sunday 5 January 2025 Interview date: Wednesday 15 January 2025 (in person in Woking) Please note that this role holds an occupational requirement for the post holder to be a practising Christian with a living relationship with God, living in accordance to biblical principles. This is in accordance with Schedule 9 of the Equality Act 2010. About the organisation: 24-7 Prayer began as one simple prayer meeting in 1999, and is now an international, interdenominational movement, reviving the church and rewiring the culture through non-stop night and day prayer. From apps and courses to prayer rooms and blogs; we exist to help people pray.

Trusts and Foundations Manager

Job Description Organisation: London Borough of Waltham Forest Salary: £49,083 - £52,116 (PO5) Contract Type: Full-time, Permanent. Working hours per week: 36 Working style: Hybrid - Working 3-4 days on-site, 1 day work from home. Application Deadline: 30th May 2025 Proposed Interview Date(s): 9th June 2025 Reference: 1461 About Us: Bursting with culture, energy, and opportunity, the London Borough of Waltham Forest is a fantastic and exciting place to work. We are a highly ambitious borough. Driven by culture and the innate creativity of our residents, we have developed new and innovative ways to build our communities. Our Council is relentlessly resident-focused, insight-led, digitally driven and commercially minded; a Council focused on meeting the needs of our existing and future residents. London Borough of Waltham Forest is one of the Mayor of London's Good Work Standard employers. This accreditation is a proof of our commitment to creating a healthy, fair and inclusive workplace. This includes fair pay and conditions, workplace well-being, skills and progression and diversity and recruitment. The Council's preference is for online application. However, if you have a disability and are unable to complete an online application, please email <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a> so we can arrange an alternative application method. About the role: We are currently hiring for two Disrepair Surveyors to join our thriving Housing service. The role is responsible for assessing and addressing disrepair maintenance issues across LBWF's portfolio and supporting the Repairs Partnering team to ensure contractors, consultants and partner agencies achieve high quality work across all repair contracts to compliance standards, specification, schedule, and cost. You will keep detailed digital records and provide reports of various aspects of work, based on frequent site visits, and ensure the asset management database is updated. The position is committed to delivering a resident-focused approach when dealing with disrepair cases. Close collaboration and support will be essential in coordinating with the Building Safety Operations and Building Safety Compliance teams to ensure our homes are safe and regulatorily compliant. &gt;&gt; Click here to download the Role Profile &lt;&lt; Key Responsibilities: <ul> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>High level of resident engagement to understand and document their concerns regarding their home.</li> <li>To collaborate with housing and legal teams in addressing potential disputes related to disrepair claims. </li> <li>To undertake inspections and audits of partnering contractors particularly in relation to disrepair. Reviewing completed work against the schedule and contractor invoices and resolving issues as necessary.</li> <li>To provide management reports and schedules relating to any deficiencies identified, and when necessary, certify rectification of snagging of items. </li> <li>Work closely with the Repairs Partnering team ensuring all relevant legislation is being adhered to. Ensure safety, quality, and productivity assessments are carried out so that all work complies with current codes of practice, standards, and legislation, particularly health and safety.</li> <li>Where required, design and specify works, obtain estimates, oversee delivery, monitor expenditure, and complete sign off.</li> <li>As required support other surveying functions within Housing Assets. </li> <li>Undertake / support consultation procedures. Identify issues, resolving as appropriate and escalating complex problems if necessary.</li> <li>Collate process and analyse complex information. Ensure all required records and information are maintained correctly. </li> <li>Challenge customers' practice and minimise risk, referring concerns to line manager.</li> </ul>Knowledge, Skills and Experience <ul> <li>Experience of administering building contracts. </li> <li>Experience of administering partnering contracts. </li> <li>Experience of building surveying in residential environment</li> <li>Experience of Stock Condition Surveys</li> <li>Experience of HHSRS assessments</li> <li>Experience of liaising with residents</li> <li>Knowledge of Asbestos Regulations.</li> <li>Housing legislation and regulations with particular reference to repairs, maintenance</li> <li>Project Management Skills</li> <li>Applying Health &amp; Safety, Customer Care and Communications policies appropriately</li> <li>IT literate, particularly with Microsoft Office, Word, Excel.</li> <li>Good report writing skills</li> </ul>Indicative Qualifications and Requirements: <ul> <li>Relevant Building qualification, NVQ, ONC, Degree or equivalent or vocational qualification in relevant subject or area</li> <li>Evidence of Continuous Professional Development</li> <li>Experience in working for a social housing landlord in either a local authority or a housing association</li> </ul>Terms and conditions: The below terms and conditions apply to this role: Satisfactory employment references and CIFAS identity checks. As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English. This means that they must have a command of spoken English, with confidence and accuracy, sufficient for the effective performance of their role. This requirement does not refer to any particular English language qualifications, regional or international accents, dialects, speech impediments or the tone of conversations. It does not require staff to speak only in English. How to Apply: Interested candidates are invited to submit their applications online by pressing the 'Apply' button below. This includes a supporting statement that outlines to us how your skills and experience make you a good candidate for this vacancy. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. Equal Opportunity Employer: Waltham Forest is a diverse borough where diversity is valued and is integral to both, service delivery and employment of its staff. The Council is proud of its rich mix of communities and as the largest employer in the area, it works hard to respond to the changing needs of its population. We use our statutory duties on race, gender and disability equality and best practice in respect of age, faith and sexual orientation to ensure equality of opportunity in the workplace. The Council is committed to meeting its 4 equality objectives: - Promoting equality of opportunity - Opposing all forms of discrimination, intolerance and disadvantage - Ensuring our workforce reflects the diverse communities of Waltham Forest at all levels. - Providing fair, appropriate, accessible and excellent Services to all. Respecting Diversity is a core Council value. To support the above and reduce the risk of bias in its recruitment activities, the council is operating an anonymous shortlisting process, which hides personal information that can identify individuals until their application has been considered for shortlisting. For more information, please refer to our recruitment and selection policy. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below or feel free to discuss this during your interview. For more information on the benefits of working for the Council, please visit <a href="https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-opportunities/working-us" target="_blank">https://www.walthamforest.gov.uk/jobs-and-training/find-jobs-and-other-…</a>. Contact Information: If you have any questions about this vacancy or the application process, please contact Sharon-Leigh Gordon, AD Housing Repairs and Planned Works at <a href="mailto:sharon-leigh.gordon@walthamforest.gov.uk" target="_blank">sharon-leigh.gordon@walthamforest.gov.uk</a> If you have any technical issues when trying to apply for this post, please contact our Recruitment Team via email at <a href="mailto:recruitment@walthamforest.gov.uk" target="_blank">recruitment@walthamforest.gov.uk</a>. Click here for further information on the Human Resources recruitment privacy notice.

Disrepair Surveyor

Senior Childcare Practitioner - Children's Residential Home Location: Walkden, Manchester Provision: Children's Residential Home (Ages 7-17, EBD &amp; Mild Learning Difficulties) Hours: 8 am to 8 pm and Occasional 8 am to 8pm + sleep in Salary: £27,144 - £36,192 base 8-10 sleep-ins/month (£52 per sleep) Potential take-home: Up to £41,184 per annum • About the Role Are you an experienced Residential Support Worker looking to take the next step in your career? Or are you already a Senior Practitioner seeking a new challenge? There are currently 5 vacancies across multip homes in Sunderland. As a Senior Childcare Practitioner, you will play a vital role in supporting children and young people with Emotional and Behavioural Difficulties (EBD) and Mild Learning Difficulties (MLD). You will be a role model, mentor, and key worker, ensuring the best possible care and outcomes for the children. This is an exciting opportunity to join a well-established and growing organisation with a strong Ofsted "Good" track record and a commitment to achieving Outstanding ratings. What We're Looking For • Level 3 Diploma in Residential Childcare (or equivalent - see below) • Experience working with children in residential care or similar settings • Ability to manage challenging behaviours and create a nurturing environment • Full UK Driving Licence (Essential) • Fluency in English (with the ability to understand UK dialects) • Minimum Age: 22/23 (in line with regulatory requirements) Alternative Qualifications Considered: If you hold a Level 3 Diploma in Adult Social Care, we will consider your application if you can demonstrate experience working with children. Key Responsibilities • Support young people with emotional and behavioural needs in a residential setting • Act as a positive role model and key worker, helping children develop essential life skills • Promote a nurturing and supportive environment that encourages growth and independence • Contribute to care planning, behaviour management, and safeguarding processes • Support less experienced staff and lead shifts as required Why Join This Organisation? Career Progression Pathway - Grow into Deputy, Registered, or Regional Manager roles Comprehensive Training Academy - Ongoing professional development &amp; specialist training Excellent Health &amp; Wellbeing Benefits - Including discounted gym memberships Additional Leave - Rewarded at 2 years &amp; 5 years of service • Company Pension Scheme - Auto-enrolment for long-term security How to Apply If you're passionate about making a difference in young people's lives, we'd love to hear from you! Click 'Apply' now or contact us for more details. Call Sam: 01423 393 019 Email: <a href="mailto:samuel@sgscare.co.uk" target="_blank">samuel@sgscare.co.uk</a> SGS Care and our client are equal opportunity employers committed to safeguarding children. Successful candidates will undergo Enhanced DBS checks and thorough reference checks in line with Safer Recruitment practices.

Senior Residential Practitioner

About the job PIA Co-Ordinator We are going through a fantastic period of growth and to support this growth we are looking to hire a PIA Coordinator to join our organisation. What were looking for? We are looking for an organised, self-motivated and enthusiastic individual to join our Manchester Build Team. This hybrid role would suit someone who has previous experience with Openreach PIA processes. Sitting within the Project Management function the role will involve co-ordination of PIA activities between the planning, management and delivery functions and will play an integral part in the success of the PIA product deployment. As the department develops, opportunities for progression will arise. What will you be doing? <ul><li>Collaborating with our internal teams as point of contact for all aspects of the PIA journey.</li><li>Translate survey and design information to facilitate creation of NOIs</li><li>Undertake administration of the Openreach PIA CP portal along with and Joint User Pole agreements</li><li>Be responsible for the tracking and wider distribution of all NOIs, NAs, SPOs, MIs, Whereabouts</li><li>Communicate between multiple teams to ensure a coherent and efficient PIA journey is in place</li><li>Responding to queries and requests from across the business to support delivery</li><li>Supporting the development of project processes, workflows, and efficiency improvements in relation to PIA</li><li>General PIA Administration duties</li><li>Communication of updates/new releases to the wider business and maintenance of internal systems</li></ul>What is in it for you? <ul><li>28 days holidays per annum including bank holidays</li><li>Pension.</li><li>Life and disability cover</li><li>Were a young, dynamic and fast-growing business with excellent career progression opportunities on offer.</li></ul>

PIA Co-Ordinator

Job Description #Internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers) Housing Officer- Lateral Move Permanent Grade 4 - £32,076 - £39,186 (pro rata) Consultation Grade subject to formal review under job evaluation Working 18.25 hours per week Part Time Housing Officer Lateral move opportunity for a part time Housing Officer based in Central North and West area, undertaking the full range of housing management duties which may vary according to the size and profile of the area. Using prevention, early intervention education and enforcement approaches and to ensure the proper management of council tenancies in accordance with BCCs Tenancy Management policy and related procedures, in compliance with all relevant legislation, regulatory codes, guidance and professional practice. Case manage complex, high level, and/or escalated cases from Neighbourhood Officers and maintain accurate case management and other administrative records according to the required standards and procedures and by using appropriate IT systems. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Emma Price <a href="mailto:emma.l.price@birmingham.gov.uk" target="_blank">emma.l.price@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer Gr4 JDPS (2).doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer- Lateral Move

Community Engagement Officer Location: Home based with travel throughout the South East Contract Type: Permanent / Full time, 37.5 hours per week Salary: c. £30,000 Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices. Closing date: 07-07-2024 Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you! Their mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing. To help them create amazing partnerships, they need amazing people. There is an exciting opportunity for a Community Engagement Officer to join their dedicated Fundraising team. This is an incredible role at a prominent assistance dog charity where your role will be a part of their essential work that transforms lives every day. What you will do: A vital role in their Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support them to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing their work and charitable goals. What they are looking for: • Proven experience of effectively managing relationships across a range of audiences. • Experience of planning and running events. • Ability to create and support the development of new campaigns, initiatives and strategic plans. • Ability to manage a varied workload with initiative to prioritise. • Excellent organisational and time management skills. • Excellent interpersonal and public speaking skills with the ability to engage and inspire. • Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets. • Ability to write reports and evaluations using data. • Proficiency in Microsoft Office applications. • Experience in recording and maintaining information on a database. • Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential. • Most importantly, you will be passionate about the transformative impact that their assistance dogs provide to their beneficiaries. They can offer you: • Generous annual leave allowance. • Salary exchange ('smart') pension scheme. • Charity sick pay. • Life assurance scheme. • Wellbeing portal. This role benefits from home-based working; regular travel throughout the southern region is essential to meet with their donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). They will provide a laptop and mobile phone for use in the role. If this sounds like the perfect role for you, they would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role. Please be aware that they reserve the right to close this advert ahead of the closing date should they find a suitable candidate before this date. Please be assured that they contact all of their candidates on the outcome of their application, this may take longer if they receive high volumes of applications. 1st Interview: 12th July 2024, online. 2nd Interview: 19th July 2024, in person (location tbc). They recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. They are a disability confident committed employer. You may also have experience in the following: Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc. REF-214 698

Community Engagement Officer

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Housing Officer - Lateral Move Permanent Grade 4 - £32,076 - £39,186 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week This is an opportunity to join Birmingham City Council's Housing Management Service and provide a real difference for the tenants of this city. This is a vital role ensuring the environmental cleanliness, maintenance and appearance of our neighbourhoods, estates, communal sites, blocks and associated assets. Managing staff and resources and working with partners, tenants and citizens to positively affect the local environment, to both internal and external areas. Managing the associated health and safety of staff, assets and service delivery ensuring that required procedures are in place and followed accordingly. The role will report to a Housing Manager and will work as part of a team. You must upload a Supporting Statement via the attachments part of your application. This is required for shortlisting; you need to describe how your experience and skills fit the essential criteria for the role as specified in the Person Specification. If you do not attach your Supporting Statement, your application will not be considered. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. For any informal enquires please contact: Peter.Barratt via email <a href="mailto:peter.barratt@birmingham.gov.uk" target="_blank">peter.barratt@birmingham.gov.uk</a> We welcome applications from people with caring responsibilities and flexible working options will be considered. A Disclosure and Barring Service (DBS) check may be undertaken Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Job Description and Person Specification: TH0046BX Housing Officer GR4 JDPS.doc About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

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