Homeless Accommodation and Support Officer
Salary: £32,578 to £35,570 per annum
Grade: H
Contract: Fixed Term ( 2 years)
Hours: Full Time, 37 hours per week
Location: Scarborough, North Yorkshire
Homeless Accommodation and Support Officer (REACH, Housing First), SCARBOROUGH
Scarborough (with the ability to travel to other locations in North Yorkshire)
If you are a self-motivated, compassionate, and resilient individual who want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you.
As a Homeless Accommodation and Support Officer you will be working with clients in the locality to maintain their homes within a Housing First project. This client group will have a history of recurrent homelessness and need support to build on their skills to manage in their tenancy. You will carry a caseload of up to 18 people with multiple needs (some of which will be entrenched rough sleepers). You will provide a holistic and coordinated support for all customers, from first contact when they sign up for their accommodation, through to help them maintain their accommodation.
You will be part of the Council's REACH team working alongside mental health, housing and IDAs colleagues. This is a unique opportunity to be part of an innovative multi-agency team making a real difference to the lives of people facing some of the most significant challenges in our communities. You will join a supportive team that values collaboration, creativity, and the Housing First principles of choice, flexibility, and long-term support.
The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that. You will also have experience of working with people with multiple needs, knowledge of the current welfare system, private rented sector and understand the barriers to engagement.
Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the clients. You need to be available to support the wider rough sleeper team to meet the needs of the client group. This may include working on tenancy readiness skills with small groups or offering one to one coaching for other clients open to the team.
Contact
For further information about this please contact Emily Crowe at Emily.crowe@northyorks.gov.uk
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing Date: 27/09/2026
Interview Date w/c 5th October 2026
Venue for Interview : Scarborough Town Hall
******BPSS*******
Postholders are subject to employment clearances to meet Baseline Personnel Security Standards ( link ) which includes identity, employment history, right to work, time spent abroad and unspent criminal record (basic DBS) vetting.
***DBS***
Enhanced Level DBS Disclosure is required for appointment to this post.
North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*
Apply now
Grade: H
Contract: Fixed Term ( 2 years)
Hours: Full Time, 37 hours per week
Location: Scarborough, North Yorkshire
Homeless Accommodation and Support Officer (REACH, Housing First), SCARBOROUGH
Scarborough (with the ability to travel to other locations in North Yorkshire)
If you are a self-motivated, compassionate, and resilient individual who want to play a role in transforming the lives of some of the most vulnerable people in society, we want to hear from you.
As a Homeless Accommodation and Support Officer you will be working with clients in the locality to maintain their homes within a Housing First project. This client group will have a history of recurrent homelessness and need support to build on their skills to manage in their tenancy. You will carry a caseload of up to 18 people with multiple needs (some of which will be entrenched rough sleepers). You will provide a holistic and coordinated support for all customers, from first contact when they sign up for their accommodation, through to help them maintain their accommodation.
You will be part of the Council's REACH team working alongside mental health, housing and IDAs colleagues. This is a unique opportunity to be part of an innovative multi-agency team making a real difference to the lives of people facing some of the most significant challenges in our communities. You will join a supportive team that values collaboration, creativity, and the Housing First principles of choice, flexibility, and long-term support.
The ideal candidates will have the ability to work using a supportive person-centred approach, with individuals who have been rough sleeping and the trauma associated with that. You will also have experience of working with people with multiple needs, knowledge of the current welfare system, private rented sector and understand the barriers to engagement.
Additionally, you will be able to work flexibly and creatively according to the needs and patterns of the clients. You need to be available to support the wider rough sleeper team to meet the needs of the client group. This may include working on tenancy readiness skills with small groups or offering one to one coaching for other clients open to the team.
Contact
For further information about this please contact Emily Crowe at Emily.crowe@northyorks.gov.uk
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing Date: 27/09/2026
Interview Date w/c 5th October 2026
Venue for Interview : Scarborough Town Hall
******BPSS*******
Postholders are subject to employment clearances to meet Baseline Personnel Security Standards ( link ) which includes identity, employment history, right to work, time spent abroad and unspent criminal record (basic DBS) vetting.
***DBS***
Enhanced Level DBS Disclosure is required for appointment to this post.
North Yorkshire Council are committed to the health and safety of our employees and of others including the general public. It has a responsibility to ensure employees who hold a position that is deemed to be safety critical as it requires the performance of duties which are directly related to the safe operation or security of a facility, piece of equipment or vehicle, handling of chemicals or work at height or in confined spaces and which, if not performed properly, could result in a serious safety risk or environmental hazard to employees, a facility or the general public , do not attend work whilst under the influence of drugs or alcohol. Individuals offered employment with North Yorkshire Council will be subject to the Workplace Substance Misuse policy. For safety critical roles as detailed above, random alcohol and drug testing may take place during the course of employment.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk*
Apply now