Housing Support Officer
Social care
Salary: £32,578 - £35,570 pro rata per annum
Grade: H
Contract: Permanent
Hours: 15 hours per week
Location: Malton, North Yorkshire, Derwent Lodge
Are you passionate about making a difference?
We are looking for a dedicated and motivated Support Officer to join our team at Derwent Lodge, a 14-bed supported accommodation service for vulnerable adults. Our residents come from a range of backgrounds and may be experiencing challenges including homelessness, mental health issues, addiction, and the effects of trauma.
About the Role
As a Support Officer, you will take the lead in delivering person-centred support, building positive relationships with residents and helping them develop the skills, confidence, and resilience needed to achieve and sustain independent living.
You will assess support needs, create and review tailored support plans, coordinate interventions, and work closely with partner agencies to help residents achieve positive outcomes.
A key focus of the role will be developing tenancy-related skills and supporting residents aged 16 - 25 to successfully maintain their accommodation.
Your Key Responsibilities
About You
We are looking for someone who is:
This is a rewarding opportunity to make a genuine difference in people's lives. You'll help residents overcome barriers, develop the skills needed for independent living, and achieve the ultimate goal of successful tenancy sustainment and long-term stability within their community.
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.
These include:
For more information about the role, please contact Rachel Houghton: Rachel.Houghton1@northyorks.gov.uk
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing date: 18th October 2026
Interview: w/c 26 th October 2026 at Ryedale House
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application
Apply now
Grade: H
Contract: Permanent
Hours: 15 hours per week
Location: Malton, North Yorkshire, Derwent Lodge
Are you passionate about making a difference?
We are looking for a dedicated and motivated Support Officer to join our team at Derwent Lodge, a 14-bed supported accommodation service for vulnerable adults. Our residents come from a range of backgrounds and may be experiencing challenges including homelessness, mental health issues, addiction, and the effects of trauma.
About the Role
As a Support Officer, you will take the lead in delivering person-centred support, building positive relationships with residents and helping them develop the skills, confidence, and resilience needed to achieve and sustain independent living.
You will assess support needs, create and review tailored support plans, coordinate interventions, and work closely with partner agencies to help residents achieve positive outcomes.
A key focus of the role will be developing tenancy-related skills and supporting residents aged 16 - 25 to successfully maintain their accommodation.
Your Key Responsibilities
- Lead on support assessments, planning and reviews.
- Develop tailored support plans focused on independence and tenancy sustainment.
- Support residents to build essential life skills, including budgeting, managing a home, paying rent, and understanding tenancy responsibilities.
- Provide practical and emotional support to individuals who may have experienced trauma, addiction, or mental health challenges.
- Encourage residents to identify and work towards personal goals.
- Maintain accurate records and ensure safeguarding procedures are followed at all times.
- Work collaboratively with colleagues and partner agencies to deliver effective support.
About You
We are looking for someone who is:
- Passionate about helping people achieve positive change.
- Resilient, adaptable, and able to remain calm under pressure.
- Skilled at building trusting relationships and motivating others.
- Organised and confident in developing and managing support plans.
- A positive team player who thrives in a collaborative environment.
- Experienced in housing support, supported accommodation, mental health, substance misuse, or related services (desirable but not essential).
This is a rewarding opportunity to make a genuine difference in people's lives. You'll help residents overcome barriers, develop the skills needed for independent living, and achieve the ultimate goal of successful tenancy sustainment and long-term stability within their community.
What can we offer you?
In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier.
These include:
- a local government pension scheme with 15.1% employer contribution
- salary sacrifice schemes
- employee discount benefits including shopping, supermarkets, gym discounts and more!
- travel loans
- Health Assured - confidential help and support for your wellbeing
For more information about the role, please contact Rachel Houghton: Rachel.Houghton1@northyorks.gov.uk
Key Documents
Job Description
Total Rewards Brochure
Key Dates
Closing date: 18th October 2026
Interview: w/c 26 th October 2026 at Ryedale House
Enhanced Level DBS Disclosure is required for appointment to this post.
It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with adults at risk.
We are committed to the inclusion, safeguarding, and promoting the welfare of adults at risk.
NYC are committed to directly recruiting staff and will not accept applications nor services from agency suppliers in respect of our vacancies.
We are committed to meeting the needs of our diverse community and aim to have a workforce reflecting this diversity. We are also committed to safeguarding and promoting the welfare of children, young people and adults. We expect all staff and volunteers to share this commitment.
North Yorkshire Councils' purpose is to deliver services and facilities to the diverse residents and visitors of North Yorkshire. To ensure we deliver inclusive services we strive to have a diverse workforce where everybody can be themselves by respecting differences and embedding equality of opportunity. We celebrate diversity and recognise each other's contributions; we therefore welcome applications from individuals of all backgrounds
Using AI? Please follow our guidance to ensure your application reflects your own knowledge and experience: www.northyorks.gov.uk/advice-your-job-application
Apply now