Learning and Development Officer

Detailed job description and main responsibilities

• Provide Line management support to the Learning and Development Trainers, undertaking one to one meetings, appraisals and performance management.
• Provide day to day support to the Learning and Development Trainers in dealing with enquiries, providing guidance to learners with regards to learning.
• Manage the coordination of Trust Induction programmes, including ensuring the new starters have been booked to attend all appropriate learning and development activities for their role.
• Design and develop the delivery method of Learning and development activities for specialist areas of responsibility.
• Lead the design and delivery of train the trainer / cascade trainer programmes for both clinical and non-clinical subjects across the Trust.
• Support the Learning and Development Trainers to maintain their competence in their areas of specialism.
• To develop the assessment approach in recording the competence of employees as part of the learning and development activities.
• Implement the agreed evaluation methods to monitor the effectiveness of Learning and Development training programmes.
• Responsible for maintaining own knowledge and skills to ensure ongoing competence.
• Oversee arrangements for courses facilitated by external providers, liaising with the providers as required, under the supervision of the learning and development officer.
• Provide management oversight of the administrative support to the learning and development team:
• Able to receive, understand and interpret highly complex information.
• Communicates at all levels of stakeholders including patients and carers.
• Responsible for providing timely statistical data from Electronic Staff Record (ESR)/ Oracle Systems to Senior Stakeholders.
• Monitor office management systems, adhering to audit requirements where necessary, including learning and development resources and training records
• Develop and maintain effective working relationships with internal and external stakeholders, always maintain a professional manner.
• Ensure the learning and development teams resources are maintained and purchase orders are appropriately raised as required with the approval of the budget holder.
• Provide management information as required.
• Any other duties required on behalf of Learning and Development Services

For further details please see the attached job description.

Person specification

Qualifications

Essential criteria

• National Qualifications Framework Level 2, or equivalent, in English and Maths (e.g. GCSC Grade A - C) • Foundation Degree/ HND qualification or demonstrable experience in a relevant subject e.g. Health and Social care, Education and Training. • Management qualification

Desirable criteria

• Coaching / mentoring qualification

Experience

Essential criteria

• Previous line management experience. • Working in a health and social care setting delivering direct care and support. • Demonstrable experience in designing and delivering training to meet needs of a diverse group of learners. • Solutions focussed, able to work in a proactive way to overcome barriers and challenges. • Receiving and interpreting highly complex information. • Able to communicate at all levels of Stakeholders including Patients and Carers. • Experience of regularly providing timely statistical data from Electronic Staff Record (ESR)/ Oracle systems to senior stakeholders. • Working in a customer facing role. • Able to work to deadlines and handle multiple priorities. • Experience of working with various IT systems including Microsoft applications. • Experience of teaching adults. • Facilitating group events. • Project / teamwork.

Knowledge

Essential criteria

• Knowledge of current national trends, issues and training and development requirements relating to the NHS. • Knowledge of best practice within training and development • Thorough working knowledge of Microsoft Office packages, inc. Outlook, Word, Excel

Skills

Essential criteria

• Ability to assess individual and team development needs. • Able to provide advice and guidance in a sensitive manner • Flexible work approach • Excellent organisational skills and able to prioritise workload • Able to effectively liaise with internal and external stakeholders • Excellent presentation skills • Able to use specialist knowledge, judgement and initiative to make sound decisions, provide information and support • Work effectively and professionally as part of a team • Able to travel to alternative sites

Desirable criteria

• Manipulate and report data using IT systems • Familiar with Electronic Staff Record & Oracle Learning Management Systems

Commitment to Trust Values and Behaviours

Essential criteria

• Must be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) • Applicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges