JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Project Manager - Transformation & Change (Property Management)
About JLL Property Management
At JLL, we manage some of the world's most iconic buildings for global occupiers, landlords, and investors, but our work goes far beyond day-to-day operations. We act as genuine strategic partners, leveraging data, cutting-edge technology, and deep insight to help our clients shape the future of real estate. Joining our Property Management team means unlocking smarter decisions, driving sustainability, and managing spaces where businesses and people truly thrive.
Our industry is always moving, and so are we. To help lead this ongoing evolution, we are seeking a new Project Manager to join our Transformation & Change team
The Role: What you'll actually be doing
In this role, you will be the driving force behind the strategic initiatives that reshape how our Property Management business operates. These aren't small tweaks, you will manage high-impact transformation projects from start to finish. This could look like implementing a new core operating system across multiple countries or onboarding a complex global client with unique operational requirements.
What we are looking for:
Key Responsibilities
Project Delivery
Essential:
You will report directly into the Transformation Delivery Director. This high-visibility role offers regular exposure to senior leadership and direct client contact.
Why Join JLL?
On-site -Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Project Manager - Transformation & Change (Property Management)
About JLL Property Management
At JLL, we manage some of the world's most iconic buildings for global occupiers, landlords, and investors, but our work goes far beyond day-to-day operations. We act as genuine strategic partners, leveraging data, cutting-edge technology, and deep insight to help our clients shape the future of real estate. Joining our Property Management team means unlocking smarter decisions, driving sustainability, and managing spaces where businesses and people truly thrive.
Our industry is always moving, and so are we. To help lead this ongoing evolution, we are seeking a new Project Manager to join our Transformation & Change team
The Role: What you'll actually be doing
In this role, you will be the driving force behind the strategic initiatives that reshape how our Property Management business operates. These aren't small tweaks, you will manage high-impact transformation projects from start to finish. This could look like implementing a new core operating system across multiple countries or onboarding a complex global client with unique operational requirements.
What we are looking for:
- Proven Project Delivery: You are an independent, proactive Project Manager who can take ownership of a project from day one. You will join a collaborative, high-performing team made up of three Senior PMs, two PMs, and a Change Manager.
- Hybrid Collaboration: You thrive in a team environment and value face-to-face connection. This role operates on a hybrid model, requiring you to be in the office at least two days a week to collaborate alongside the team
- Exceptional Stakeholder Management: You view internal colleagues as your clients. You excel at building strong relationships, securing buy-in, and guiding teams through transitions. You bring the empathy needed to understand those accustomed to traditional ways of working, balanced with the confidence and resilience to push back and keep projects moving forward.
- High-Impact Communication: You possess flawless communication skills. As the central point of contact between clients, senior leadership, and delivery teams, you can effortlessly translate complex updates for stakeholders, navigate difficult conversations, and keep everyone aligned.
- You thrive on variety and impact: You want to lead high-visibility projects that genuinely matter, rather than just managing routine admin.
- You are comfortable with ambiguity: You enjoy navigating complex situations and figuring out the best path forward when everything isn't perfectly defined.
- You challenge the status quo: You are naturally forward-thinking and prefer innovating over simply maintaining the current way of doing things.
Key Responsibilities
Project Delivery
- End-to-End Management: Define project scope, goals, and deliverables with sponsors, and manage timelines, critical paths, and dependencies using standard PM tools.
- Execution Excellence: Track progress, actively manage risks/issues, and ensure projects deliver on time, within budget, and to client expectations.
- Continuous Improvement: Lead post-implementation reviews to capture lessons learned and optimise future delivery.
- Strategic Partnering: Act as the primary point of contact for Property Management clients and build strong relationships across investors, occupiers, and suppliers.
- Change Alignment: Perform stakeholder analysis, create engagement plans, and work closely with Change Managers to ensure high adoption and smooth process improvement.
- Capability Building: Champion the transformation agenda, coach internal teams, and help build wider project management capabilities across the business.
- Team Support: Assist with governance reporting, align with global strategy teams, and deputise for the Senior Project Manager when required.
Essential:
- Experience: Minimum 3 years of direct project management experience, with a proven track record of translating business requirements into successful delivery.
- Qualifications: Project Management certification (PRINCE2, PMP, AgilePM, or equivalent).
- Skills: Strong fundamentals in planning, risk management, benefits tracking, and proficiency with Microsoft Software.
- Presence: Ability to commit to our hybrid model, working from the office at least 2 days per week.
- Experience in the property management sector is an advantage
You will report directly into the Transformation Delivery Director. This high-visibility role offers regular exposure to senior leadership and direct client contact.
Why Join JLL?
- Real Scale & Impact: You will work on high-visibility projects that change how a global business operates, affecting thousands of people and millions of square feet of property.
- Career Mobility: As a global real estate leader, JLL offers clear pathways into senior leadership, different service lines, or international geographies.
- A Supportive Environment: While the challenge is big and the environment is fast-paced, you will be part of a close-knit, collaborative team that ensures you are never working in isolation.
On-site -Norfolk, GBR
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.