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Title: Graduate Social Housing Decarbonisation Fund Delivery Lead Contract Type: 2 years Fixed Term Contract, 35 Hours per week Location: West Ham Lane, Stratford. Working on site in L&amp;Q's West region covering Oxford, north London and Crawley. Persona: Agile, ( office, Home and Site based) Salary: £30,000 per annum Closing date for completed applications: 11 th April 2025 Interviews will be held on: 22nd and 23 rd April 2025 in person at West Ham Lane, Stratford Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile - SHDF.doc The L&amp;Q Graduate Programme has been designed to help you get the career you have always wanted. This role provides the opportunity to start a new career path with a valued-led organisation that will support you to learn and develop throughout the programme and beyond. L&amp;Q is looking for an ambitious graduate to join our busy and supportive Social Housing Decarbonisation Fund team (SHDF) to train as a SHDF Delivery Lead Graduate. The role requires the successful candidate to act as the client's representative on-site for major improvement works and ensure that the work is carried out in accordance with the relevant design specifications and instructions. Areas of responsibility will include, but are not exclusive to, site visits carrying out inspections (to ensure works are completed to a high standard), producing reports and updating on the contractor progress, and effectively managing the contractor relationship ensuring that all work is completed efficiently and safely. As an SHDF Delivery Lead Graduate you will be engaged in a challenging role from day one and be accountable for your area of responsibility whilst being supported by a Partnership team and line manager to guide and develop skills where required. Strong organisation skills are essential to this role as well as excellent communication and an understanding of what first-class customer service skills are. We are looking for a candidate with resilience, enthusiasm and a passion to help people. The successful candidate should hold a full licence and have access to a car. As frequent travel to site within the Wes Region is an essential part of the role. (Oxford, North London and Crawley), The learning will support your development and chosen career path. Whilst undertaking your learning programme, your manager will help guide your development and day-to-day work, a mentor will provide extra support throughout your role, and you'll be working alongside experienced colleagues to learn hands-on, work-based skills. Qualification Requirements • Degree in a Construction or a similar discipline essential or substantial experience working in Retrofit • GCSE grade C or above in English and maths (or equivalent) Other skills and experience include: • Ability to multi-task and work to deadlines. • Good IT skills including experience using all Microsoft office products including excel and databases. • Good customer service skills. • Self-motivated. Person Requirements • Passionate about working in decarbonisation. • Demonstrate resilience and tenacity. • communication skills. • Excellent interpersonal and organisational skills. • Must be able to work in the UK. Qualification details: You will complete a Level 5 Retrofit Coordinator Diploma with the Retrofit Academy . If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. NB: To qualify for Graduate funding, the individual must have a valid and eligible residency status. This usually requires residency in the UK for at least 3 years prior to the start of the training programme. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 110,000 homes, primarily across London the South East and the North West of England. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Graduate Social Housing Decarbonisation Fund Delivery Lead - 6634

Job Title: Neighbourhood Housing Lead x3 Contract: Type Permanent, Hours: Full time, 35 Hours Per Week Persona: Agile 1-2 days office/patch attendance required Patch Location: South East &amp; Kent London Reporting Office: West Ham Lane, Stratford, London, E15 4PH Salary: £35,951 plus £1,300 Essential Car User Allowance (if Criteria Met) Closing date: for completed applications 10th April 2025 at 11pm Interviews will be held on a date to be determined. Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Neighbourhood Housing Lead Role Profile.docx Would you like to join our revamped Housing Management Team as a Neighbourhood Housing Lead and help us to deliver an excellent service for residents? This is an exciting opportunity for anyone who is a customer-focused team player. This area/patch covers: Lewisham, Bexley, Dartford, Folkestone and Hythe, Gravesham, Greenwich, Maidstone, Medway, Sevenoaks, Swale, Tonbridge and Malling. Why choose L&amp;Q? We offer a competitive annual salary and staff benefits package. • Strong family-friendly policies • Committed Learning &amp; Development • Annual leave starting from 28 days rising to 31 PLUS bank holidays • Excellent Pension Scheme - double contribution up to 6% • Generous non-contributory life assurance • An Employee Assistance Programme • Employee discount/benefits portal • Westfield Health Cash Plan • Great places to work certified 2023-2024 • Best Workplaces for Women As the Neighbourhood Housing Lead, you'll be responsible for the following: • Supporting the Housing Management team to deliver a reliable, repeatable, and consistent service for residents. • You will be key to improving resident satisfaction, building trust, and making sure that residents have a home that they're happy in. • You'll be the primary relationship holder with the residents living in homes on your patch. Patches are being designed to align with local authority areas and are expected to cover around 500 - 600 homes. The successful candidate should: • You should have a proven track record of building relationships with people and be able to communicate well with colleagues and residents. • You'll be able to problem solve and will pride yourself on your grit and determination. You'll have a can-do attitude and be motivated by keeping promises to residents. • You'll be willing to push boundaries and challenge the business where needed to achieve the very best outcomes for residents. • You'll have excellent time management skills along with the ability to manage a complex workload whilst adhering to important deadlines. • Stakeholder management is also key to this role and an ability to engage with a diverse customer base is essential. • Have demonstrable experience in a similar role. • Have a valid license and access to a car for work use. Our customers are the most important part of our business and as a member of the Housing Management team, it is vital that you display passion and commitment to lead and deliver an excellent service every time. This will be measured against the high standards and values that we set across the organisation and department If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. *ECU Allowance is paid in accordance with requirements of the relevant policy as updated from time to time. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&amp;Q. More information about L&amp;Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&amp;Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 28 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&amp;Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&amp;Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&amp;Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&amp;Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&amp;Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable, with a target of 60% in London. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.

Neighbourhood Housing Lead - Southeast & Kent

About The Role Working Hours: 35 Hours per week Contract Type: 2x Full-Time, Permanent, 1 at Woodward Court and 1 at Brownley Road Additional Payments: 6.7% Flexibility Payment Closing Date: 06 Apirl 2025 Closing Time: 11:59pm Interview Method: Face to Face This role is subject to - 2 References - where possible we require 3 years' employment history. BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check. DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request. This is a rewarding role which involves managing a highly motivated staff team and the smooth running of a temporary accommodation. We are recruiting both a Homeless Lead Officer for Woodward Court and a Homeless Lead Officer for our new site Brownley Road: Woodward Court is a 60 flat mixed accommodation for medium to high needs individuals experiencing homelessness. Staff support residents with accessing universal credit, bank accounts, drug and alcohol referrals, mental health referral, budgeting, getting formal ID, creating personalised support plans, listening to their concerns and needs and eventually moving them on to suitable medium to long term accommodation. The HLO will monitor, train, line manage and support staff to do this work, as well as assisting the Team Leader with the efficient running of the hostel to Manchester City Council aims and objectives. Additionally the Woodward Court management team also manage a smaller low need site Ashton Old Road. Brownley Road is a new accommodation in Wythenshawe that is being opened to support low to medium support needs clients. The Homeless Lead Officer will be responsible for assisting the Team Leader in managing 10 brand new accommodation support workers in what will be a dynamic new team who will support clients to move onto more medium to longer term accommodation. The HLO will monitor, train, line manage and support staff to do support work as outlined in the above description, as well as assisting the Team Leader. Both roles receive additional 6.7% as a flexibility payment for occasional weekend work and late finishes. About the Candidate The successful candidate for this role will be empathetic, have strong people skills and be passionate about ending homelessness. You will be a flexible and motivated worker who can deal with rapidly changing situations and enjoy working in a fast paced environment. You will use a holistic approach to support our clients and manage our staff team effectively. About Us We're the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We're proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. When you join us, you're joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you'll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five 'behaviours' - the grounding for how we must work together and treat one another: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve. Creating an inclusive team at Manchester City Council At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics. If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process. Guaranteed Interview Scheme As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria: <ul> <li>Members of the Armed Forces and veterans</li> <li>Are currently in care, or have previously been in care</li> <li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>Accessibility As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. We've also included some useful tips on how to submit the best application. When you join us We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. Other relevant information Greater Manchester Continuous Service Commitment Who we are - Manchester City Council Privacy Notice

Homelessness Lead Officer

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We're a team of over 9,000 people with a purpose to deliver one of life's essentials, and we do it all while thriving in our unique culture. At Severn Trent, we're embarking on an exciting £415m project to replace 870 miles of old water pipes across the Midlands - and we want you to be part of it. The new pipes we're installing will last for up to 100 years. This is the biggest investment in water infrastructure in the region in a decade, and it's set to improve water quality, reduce leaks, and make our water supply more reliable for millions of people. We're looking for a Community Liaison Officer to join our Chief Engineer team on this exciting Mains Renewal programme. EVERYTHING YOU NEED TO KNOW As our Community Liaison Officer, you'll be responsible for all stakeholder management or mains renewal programmes, managing escalated stakeholder &amp; customer complaints, creating and delivering a proactive plan. Upon working on a plan, you will ensure renewal work can proceed in line with planned time scales whilst balancing competing demands to provide the best outcomes for customers. You'll provide end-to-end communication to customers, ensuring customers &amp; stakeholders have the most up to date information. Key Accountabilities: <ul> <li>Accountable for managing escalated customer complaints relating to the mains renewal programme. Empowered to make decisions for the best outcome for customer satisfaction, limiting disruption and negative perceptions of the mains renewal programme.</li> <li>Provide hyper care to customers who escalate complaints, ensuring they are reacted to in an efficient manner, and a resolution is sought swiftly.</li> <li>Liaise and manage the relationship with local councils to ensure they are fully informed &amp; brought into the renewal programme, enabling a smooth project.</li> <li>Influencing key external stakeholders to ensure that queries are responded to in a timely and efficient manner.</li> <li>Responsible for all rebates relating to customers who are significantly impacted by the programme.</li> <li>Organising and facilitating townhalls with local customers, business &amp; organisations to provide detail to gain stakeholder buy in in advance &amp; during the planning phase.</li></ul>WHAT YOU'LL BRING TO THE ROLE To be successful in this role, it is expected that you will be able to: <ul> <li>Work in a role managing multiple stakeholder relationships with competing interests.</li> <li>Handle challenging conversations and circumstances which require clear communication to maintain strong customer relations and improve customer satisfaction.</li> <li>Exhibit strong problem-solving skills, with the ability to manage multiple complex customer complaints, with lots of innovative thinking required to resolve sometimes unique problems.</li> <li>Be expected to carry out standby duties and may need to cover the entire Severn Trent region while carrying out these duties.</li> <li>Having prior experience working within the utility sector or water industry is beneficial.</li> <li>Full UK driving license is essential</li></ul>The right skills and experience are important. But if you have the right character, positivity, and a caring attitude we want to talk to you, too. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We want people who show up and get involve. Those who are ready to be part of something bigger and who want to make a difference because they care. Is that you? WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: <ul> <li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li> <li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li> <li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li> <li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li> <li>Dedicated training and development with our 'Academy' </li> <li>Electric vehicle scheme and retail offers </li> <li>Family friendly policies </li> <li>Two volunteering days per year </li></ul>WHAT'S NEXT We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. If your curiosity has been piqued and you're wanting to find out even more, search #LifeAtSevernTrent on social media. Ps. we'll always let you know the outcome of your application after the closing date - so keep an eye on your phone and emails!

Community Liaison Officer

Cheshire West and Chester is seeking to recruit a permanent appointment to the post of Independent Reviewing Officer, in the Safeguarding and Quality Assurance Unit. The vacancy is for a full-time post, at 37 hours per week. The responsibilities of the post include completing the statutory reviews of children who are looked after by the local authority. This requires the post holder to chair reviews in accordance with statutory timescales, scrutinise the progress of the care plan between reviews and to raise and escalate concerns where plans are not progressed or where there is a risk to the child. The post holder is also required to maintain contact with children between reviews and liaise with family members and professionals involved with the child. For further information or an informal discussion, please contact Ian Bowden - <a href="mailto:Ian.Bowden@cheshirewestandchester.gov.uk" target="_blank">Ian.Bowden@cheshirewestandchester.gov.uk</a>

Independent Reviewing Officer

Description Sanctuary Seeking Housing Support Officer G08 £33,366 - £36,124 per annum Temporary 37 hours per week working Monday to Friday Based within the Housing Options Team at Lambpit Street Wrexham, and working across Wrexham County Borough, The post holder would deliver intensive housing-related support for vulnerable household's leaving Home Office accommodation. Working within the Housing options Team the post holder would provide support to clients to access safe and appropriate settled accommodation. Effective communication and interpersonal skills are essential, empathy and understanding the client's needs. The post delivers housing-related support in order to help vulnerable tenants to develop or maintain the skills and confidence needed to sustain independent living and prevent homelessness. The post involves assessing eligibility and need for support; developing and agreeing support plans with Clients, delivering individually tailored support in accordance with agreedplans; and regularly reviewing and updating support plans with the tenant, including exit plans for tenants who are ready to move on from the service. The post holder will work in partnership with internal/external agencies supporting households leaving Home Office accommodation. Effective communication and interpersonal skills are essential, together with at least two years' experience of working in housing, or a similar client-based field including experience of working with vulnerable people; and a basic knowledge of Housing legislation. An understanding of mental health, social services and other support agencies within the public and voluntary sector is also desirable. An Enhanced DBS is required for this position. The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age. The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Sanctuary Seeking Housing Support Officer

Who We Are Since 2014, Runway East has been on a mission to banish boring offices. Across London, Bristol, Birmingham, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we're committed to making a positive impact on people and the planet, supported by a passionate and friendly team. The Role: Community Manager of Serviced Offices As a Community Manager, you'll lead the charge in delivering an exceptional workspace experience for our members. Combining your passion for operational excellence, relationship building, and community development, you'll ensure our sites run smoothly, our members are happy, and our standards are consistently high. This is a hands-on leadership role where no two days are the same. Whether it's solving problems, planning events, or keeping the site "showroom ready," you'll play a key part in making Runway East the best place to work. Read 'A Day in the Life of a Community Manager' to learn more about the role. Key Responsibilities: As part of our vibrant Community team, your responsibilities include: <ul> <li>Site Operations: Oversee daily operations, quickly resolve issues, and maintain compliance with safety and security standards.</li> <li>Team Leadership: Lead and support your Community Associate(s), delegating tasks effectively and ensuring the team feels motivated and empowered.</li> <li>Member Relationships: Build and maintain strong connections with members, acting as their main point of contact and ensuring their needs are met.</li> <li>Community Atmosphere: Support small initiatives &amp; events that bring members together, creating a friendly and welcoming workspace.</li> <li>Standards &amp; Presentation: Ensure the site is always "showroom ready" with high attention to detail.</li> <li>KPI Responsibility: Follow and implement processes to achieve our KPI targets, setting clear expectations with the team for performance and aligning with the company's goals.</li> <li>Delivering a Great Member Experience: Continuously improve the space and services based on member feedback, creating a place they love to work.</li> </ul>Requirements Who You Are We're looking for someone who is: <ul><ul> <li>Charismatic: Positive and approachable, with a natural ability to build strong relationships.</li> <li>Resilient: Calm under pressure, proactive, and solutions-focused</li> <li>Service-Minded: Thrives on helping others and delivering great experiences.</li> <li>Hardworking: Leads by example and gets stuck in when needed.</li> <li>Detail-Oriented: Notices the small things and takes action to maintain high standards.</li> <li>Leader: Confident in guiding and motivating your team to success.</li> </ul></ul>Benefits Why Join Us? <ul> <li>Salary: £30,000-34,000 </li> <li>Time Off: 31 days including bank holidays , plus an extra day for every year at Runway East . We also give you your birthday off (because no one should work on their birthday) and extra time off over the Christmas break .</li> <li>Wellbeing: Private health &amp; dental, gym discounts , mental health support , and a Bike2Work scheme .</li> <li>Growth: £150 personal growth budget , learning resources, and regular lunch &amp; learns .</li> <li>Community: Two workdays per year for charitable activities , team outings , and epic annual trips (Barcelona, Rhodes, Vilnius, and more!) .</li> </ul>Our Commitment to Inclusivity We celebrate diversity and believe it strengthens our community. We welcome people from all backgrounds, identities, and experiences. What matters most to us is your spirit and passion. If you need specific access support, let us know-we're here to help.

Community Manager

The vacancy Permanent Full time (37 hours per annum) Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 37 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position. What You Will Be Doing: <ul> <li>Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.</li></ul><ul> <li>Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.</li></ul><ul> <li>Manage scheme budgets and develop actionable plans to meet service objectives.</li></ul><ul> <li>Collaborate with external agencies to enhance the support provided to our customers.</li></ul><ul> <li>Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.</li></ul><ul> <li>Ensure compliance with health and safety regulations and oversee facility maintenance.</li></ul>We'd Love to Meet Someone With: <ul> <li>A genuine passion for supporting others, demonstrating empathy and compassion.</li></ul><ul> <li>Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).</li></ul><ul> <li>Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.</li></ul><ul> <li>Strong experience in providing person-centred support, particularly for individuals with complex needs.</li></ul><ul> <li>Excellent communication skills, both verbal and written, along with strong IT literacy.</li></ul><ul> <li>Confidence to work independently, with effective risk assessment and support planning capabilities.</li></ul><ul> <li>Exceptional organisational skills, with the ability to manage a busy and diverse workload.</li></ul>What We Offer You: <ul> <li>A competitive salary of £31,500</li></ul><ul> <li>A car allowance of £2,000.</li></ul><ul> <li>28 days of holiday PLUS Bank Holidays.</li></ul><ul> <li>A generous contributory pension scheme.</li></ul><ul> <li>Private health care and free life assurance.</li></ul><ul> <li>Access to a comprehensive suite of wellbeing services and tools, including a digital gym.</li></ul><ul> <li>Opportunities for professional development and learning.</li></ul><ul> <li>Discounted gym membership and retail discount scheme.</li></ul>Please note, the successful candidate will be required to complete an enhanced DBS application. Closing date: 17th April 2025 Interview date: To be confirmed We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Independent Living Housing Officer

The role All University of Bristol students, whether they live in university or privately rented accommodation, are part of the local community. We take great pride in the value our students bring to the city through their voluntary activity, collaborative initiatives and enrichment of the diversity and culture that makes Bristol special. The University also recognises there can sometimes be challenges in terms of integrating students into a residential community, particularly as many are living independently for the first time. In response, the Community Liaison Office operates a range of proactive educational and reactive disciplinary measures to help students acclimatise to independent living outside of university halls, with the aim of ensuring they can integrate harmoniously into their chosen residential neighbourhoods. The Community Liaison Coordinator will be a pivotal role helping to ensure the University maintains good community relations with its neighbours. Working closely with the Community Liaison Officer, UWE Bristol, Bristol City Council, Avon &amp; Somerset Police, and Bristol Waste Company, the role will help ensure the smooth functioning of the Community Liaison Office, providing administrative support, acting as a `first point of contact` for community complaints (primarily poor waste management, excess noise and general anti-social behaviour), engaging students and local residents to promote positive behaviours, and supporting the progression of disciplinary investigations to resolve issues. What will you be doing? <ul><li>Providing an excellent customer service to residents and other stakeholders engaging with Community Liaison Office.</li><li>Operating a complaints and disciplinary process in collaboration with the Student Resolution Service.</li><li>Supporting the Community Liaison Office to develop and maintain good relations with local stakeholders and groups.</li><li>Providing general administrative support, including maintaining records of meetings, complaints received and outcomes, producing reports within legislative requirements e.g., GDPR.</li><li>Engaging with students living in the community, providing proactive advice and support, raising awareness of misconduct allegation and collating evidence to inform potential disciplinary action.</li><li>Liaising with local partners (e.g., residents` groups, Bristol City Council, UWE Bristol) to support the work of the office.</li><li>Providing secretariat duties for the Bristol Student Community Partnership and other forums.</li><li>Recognising when students are in need of wellbeing support and refer them to the relevant support services in the University. </li></ul>You should apply if <ul><li>Experience of complaint handling.</li><li>Excellent customer service, interpersonal and de-escalation skills.</li><li>Experience of team administration.</li><li>Excellent standard of written correspondence.</li><li>Good IT skills sufficient to operate internal systems, manage own correspondence and ability to access, update, analyse and create reports from information held on a database.</li><li>Experience of working with young people, ensuring their welfare is the primary concern.</li><li>Ability to work on own initiative and unsupervised.</li></ul>Additional information For informal queries about the role, please contact Mark Aston - <a href="mailto:mark.aston@bristol.ac.uk" target="_blank">mark.aston@bristol.ac.uk</a> . This advert will close at 23:59 UK time on 10/03/2025 Our strategy and mission We recently launched our strategy to 2030 tying together our mission, vision and values. The University of Bristol aims to be a place where everyone feels able to be themselves and do their best in an inclusive working environment where all colleagues can thrive and reach their full potential. We want to attract, develop, and retain individuals with different experiences, backgrounds and perspectives - particularly people of colour, LGBT+ and disabled people - because diversity of people and ideas remains integral to our excellence as a global civic institution.

Community Liaison Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! The role is fixed term until September 2025 More about your role We are looking for a Young Persons Support Worker (Customer Support Co-Ordinator) to join our team in Lancashire to work across our Young Person's Supported Accommodation projects. Working within this scheme you will support with the continued, safe provision of accommodation and person-centred support for young people. As part of your role you will also be required to complete the below duties. <ul> <li>include-Undertaking needs assessments</li> <li>proving advice, guidance and support to young people</li> <li>working collaboratively with a multi disciplinary team</li> <li>Support reviews and SMART goals</li> <li>Safeguarding and risk management</li> <li>Planning transition and move on</li> <li>Team working</li> </ul>The role will involve working with young customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will play a key role in signing up new customers to the service and in providing advice and guidance with the welfare/benefit system. You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs, voids and maintenance. Please note that you will work 36.25 hours per week over a 7 day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. For more information please download our job profile available on our website. More about you To be considered for this role it is essential to have experience working with individuals 16 plus, it is a requirement to of worked within a customer facing role therefore you can offer the best customer service to our customers. Here at Places for People we are looking for someone who is as spirited as we, this is an emotive working environment and we need our staff to be positive and supportive. You will have experience working in potentially challenging situations, resilience is a key character trait for this role. Ideally you will have local knowledge to share with our customers. Ideally you will be a confident I.T. user who is a confident communicator that can influence in a positive manner when required. The ideal applicant requires to compassionate and able to put themselves in the customer shoes which will help them deal with any situation effectively. If you are the type of person who wants to make a difference this may be the role for you. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Young Person Homeless Support Worker

Electrician Wembley Up to £43,800 Hyde is looking to recruit an Electrician. Hyde is one of the UK's leading and award-winning providers of affordable homes in London, the South-East and surrounding areas. We provide and manage 50,000 homes to over 100,000 customers. Our ethos is simple, by providing customers with a safe and decent home it allows them to realise their potential, enjoy their environment and contribute to their community. This role covers a wide patch across North and Northwest London postcodes, so a willingness to travel within these areas is essential. As an Electrician at Hyde you will be working within Property Services to provide a responsive and professional electrical service to residents ensuring all internal and external work sites are adequately protected and maintained. Responsibilities <ul><li>Deliver works such as rewires, remedial works, installation of smoke detectors, test and inspections and day to day responsive repairs maintenance.</li><li>Participate in the 'out of hour's service delivery on a rota basis to ensure electrical issues are dealt with promptly.</li><li>Act as a liaison between residents and internal teams to ensure any property related issues are highlighted and resolved promptly.</li><li>Exercise and promote the highest levels of duty, care and safety within all working environments in order to minimise levels of risk to The Hyde Group employees, properties and residents.</li><li>Undertake any required repairs in order to maintain high levels of safety, security and working conditions across The Hyde Group properties (including vehicles and tools) in compliance with current policies and procedures:</li></ul> Skills and Experience Required <ul><li>Have proven experience of working on residential properties, social housing is desirable</li><li>Hold an 18th Edition qualification</li><li>Hold a level 3 qualification in Electrical Installation or equivalent</li><li>Hold an Electrical Inspection &amp; Testing (2391) qualification</li><li>Be able to work in accordance with NICEIC requirements.</li></ul> Benefits <ul><li>A fantastic pension</li><li>Life assurance</li><li>Great holidays</li><li>An award-winning flexible benefits package.</li><li>Volunteering days</li></ul>Diversity and inclusion are integral to the Hyde Group, we strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. A basic DBS check will be carried out on the successful candidate. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Social Housing Electrician

Housing &amp; Support Officer - Pound House, Woking Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? No previous experience? That's fine as training will be provided. In this role you will work as part of a team and support clients on a day-to-day basis to empower them to resolve their problems to reach positive outcomes. This will be achieved by assisting and encouraging clients to meet their personalised support plans and to access support and related services from local community organisations. You will also carry out housing management activities such as rent collection, risk assessments, tenancy management, reporting maintenance issues, and health and safety checks. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. Every day is different in this varied and fulfilling role. Salary - £26,750 per annum Location - Pound House, Woking Full time - 37 hrs per week You will need to work a shift pattern including evenings, weekends, and bank holidays. Shifts are predominantly 8.5 hours long working between 8am and 10pm. About you You will work as part of a team providing 24-hour support to Young People in a purpose-built hostel. You will act as a keyworker to named clients and support clients to achieve their goals and live as independently as possible whilst ensuring they are safe and able to manage risks appropriately. You will also carry out housing management activities such as rent collection, tenancy enforcement, reporting maintenance issues, and undertaking health and safety checks, ensuring a trauma informed approach is taken to support clients to maintain their tenancies. Reflecting Transform's values in everything you do, you will be working as part of a close and committed team to provide clients with high-quality housing and support services. We are ideally looking for someone who has: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>Basic numeracy and written communication skills in Maths and English GCSE/ level 4 or above or equivalent </li><li>The ability to communicate well with clients, peers and other agencies </li><li>The ability to work effectively as part of a team </li><li>The ability to manage their own time, delivering outcomes, meeting deadlines and undertaking training. </li><li>The ability to gain an understanding of safeguarding issues and a commitment to protect all adults and children using or visiting Transform's services </li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, in parts of Berkshire, West Sussex and the London Borough of Sutton. We're a place where people make a difference to clients' lives, feel valued and are supported. We have a strong sense of social responsibility and our values - respect, empowerment, responsibility and excellence - guide everything we do. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible depending on the needs of the service and department. Our benefits are great tooand include <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time workers) </li></ul><ul><li>An additional 1 day pro rata per annum wellbeing day </li><li>Training and development opportunities </li><li>Employee assistance programme </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Access to our benefits platform for a wide range of discounts on everyday spends </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. For an informal discussion about the role please email <a href="mailto:jking@transformhousing.org.uk" target="_blank">jking@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Housing and Support Officer

Housing &amp; Support Officer Have you got the passion and resilience to support and empower Transform clients to develop their independence and daily living skills? Housing management activities form part of this role, along with supporting clients daily, to empower them to resolve their problems to reach positive outcomes. If you have relevant experience of working with vulnerable people or have transferable skills, we would like to hear from you. If you'd like to work for us but have no previous experience? That's fine, as training will be provided. Salary - £26,750 per annum (pro rata for part time) plus benefits Location - Woking Full time - 37 hrs per week It is essential that you have a full valid driving licence and use of your own car for business purposes. Successful candidates will be required to complete an Enhanced DBS check. About you You will be reflecting Transform's values in everything you do, as part of our team you will act as a keyworker to named clients, and support clients to achieve their goals and live as independently as possible, whilst ensuring they are safe and able to manage risks appropriately. A little more about your core tasks as a Housing &amp; Support Officer: <ul><li>Ability to develop non-judgmental professional relationships with clients </li><li>The ability to manage your own time, delivering outcomes, meeting deadlines</li><li>Computer literacy (Excel, Word, Outlook and the Internet) </li></ul>Tick most of the boxes but not all? The best candidate rarely does. So, if you are excited by the role and can do most of what we are looking for, go ahead and apply; you could be exactly who we need. For an informal discussion about the role please email Karen Forshaw at <a href="mailto:kforshaw@transformhousing.org.uk" target="_blank">kforshaw@transformhousing.org.uk</a> to arrange a call to discuss the post further or apply directly. About Transform Housing &amp; Support We believe that everyone should be able to live independent and fulfilling lives. We provide housing and support for many socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex and the London Borough of Sutton. Why work at Transform Transform is a place where all colleagues are valued. We want to make sure colleagues have the flexibility they need to balance their personal lives and do well at work. We focus on outcomes and are open to different ways of working including flexible hours where possible. Our benefits are great too and include: <ul><li>28 days annual leave per annum, plus bank holidays (pro rata for part time) </li><li>An additional 1 day (pro rata) per annum wellbeing day </li><li>A defined contribution pension scheme </li><li>Training and development opportunities </li><li>Interest-free staff loans </li><li>Flexible working options </li><li>The opportunity to buy or sell up to five days annual leave per holiday year </li><li>Life assurance cover </li></ul>Other things you need to know At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we're inclusive, so we want to hear from anyone who is great at what they do and who shares our values. If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help. We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

Job Description Salary £27,269 - £31,067 Per Annum | Permanent, Full Time 37 Hours Per Week | Preston (with travel Countywide) | International Sponsorship - this role is not open to international sponsorship Housing Worker - Leaving Care Service Location: Countywide but predominantly Preston, West Lancs, Chorley South Ribble Exciting times -A great opportunity to work within Lancashire's Leaving Care Service! Where we want to be... An Outstanding Leaving Care service. A great opportunity to support care experienced young people who are experiencing housing challenges. This is an exciting role working alongside one other housing worker within Lancashire's Leaving Care Service. This is a fixed term post for 12 months. The Leaving Care Service provide guidance, advice and support to Care Leavers aged 16-25, in areas such as housing, wellbeing, safeguarding, finance and education/employment. We are ambitious and strive for excellent outcomes for our young people. Our vision in Children's Services in Lancashire is that children, young people and their families are safe, healthy and achieve their full potential. The post holder will be expected to advocate for and promote a sense of security, continuity, support and stability for our young people across partner organisations to support the permanence of all our young people and young adults. We are looking for someone who has values aligned to those that are integral to our service and our organisation - supportive, innovative, respectful and collaborative. The Children's Permanence Service launched in January 2021 with its new Leaving Care Service after significant investment. This allowed us to remodel our services, structures, and the way we work with our children and young people alongside the Family Safeguarding Model implemented in Children's Social Care. We have adopted a strength-based and trauma informed approach to support our young people. This is an exciting time to join Lancashire and to really make a difference for our children and young people. We would particularly encourage applications from people that are care experienced to apply for the post. If you are happy to indicate this, then a pre interview meeting can be arranged. Job Role: To work with Lancashire's Leaving Care Service and its Partner's to provide additional support to care leavers to improve accommodation outcomes, stability and reduce homelessness. To help further develop joint working between the Leaving Care Service, District Housing services and partner agencies. Key Responsibilities: <ul> <li>Work with young people to address their housing needs. Facilitate tenancy ready courses, effective preventative work and intervention and complete statutory tasks.</li> <li>Work alongside the Leaving Care Personal Advisers and Children in Our Care Social Worker's to provide housing advice and solutions for young people transitioning to interdependence</li> <li>Work in collaboration with partner agencies to develop local protocols to support care leavers into accommodation, identify, challenge and overcome barriers of accommodation and housing pathways for our young people</li> <li>Collate, record, maintain and understand relevant data to support the accommodation and housing pathways of our young people.</li> <li>Attend Lasting Homes Panels </li> <li>To promote Lancashire's Care Leaver Local offer so care leavers are aware of their Rights and Entitlements</li> <li>Promote equality and diversity to make sure that all children young people and families are treated with dignity and respect when receiving children's services.</li></ul>What we are looking for... Passion - We are looking for passionate practitioners who truly care and want to make a difference to the lives of our young people. Challenge - Some days will be tough, we're looking for a worker who is dedicated and committed, and who will always go that extra mile (even on the bad days). Values - We are looking for someone who has values aligned to those that are integral to our service and our organisation - supportive, innovative, respectful, and collaborative. In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website. If you would like to discuss this post in more detail then please contact Jane Hylton Development Team Manager for Leaving Care <a href="mailto:jane.hylton@lancashire.gov.uk" target="_blank">jane.hylton@lancashire.gov.uk</a>. Closing date: 17th April 2025 Please ensure you have uploaded and attached your supporting statement to evidence how you meet the criteria for the role. The panel may be unable to shortlist you for interview without this evidence. The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab. You will be required to provide a car for use in connection with the duties of this post and must be insured for business use. However, we may consider you if you cannot drive because of a disability. We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications. Job Description &amp; Person Specification

Housing Officer | Leaving Care Service | Preston

Overview Do you want to use your passion and skills to help others? Do you want to work for a caring organisation that believes in people? Do you want to make a difference? At HMP Bristol, we are looking for someone with vision and passion to help people who access our service with their Drug and alcohol use. As a Recovery Coordinator, you will be supporting them through all aspects of their treatment journey. This can include completing assessments, risk management plans and undertaking one to one work and groupwork. At Change Grow Live you will be working with people to help them change the direction of their life, grow as an individual, and live life to its full potential. You will also be supporting the people who access our service to move towards release from custody by working with other agencies to ensure support is in place for addressing substance misuse and or recovery. Working within a secure prison environment can be challenging but a rewarding experience, you will be provided with training and support needed to undertake this role. Where: Bristol Full Time Hours: 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 (pro rata for part time hours) Contract Type: Perm Responsibilities About the role: <ul><li>Strong multidisciplinary engagement, including safer custody and prison offender management.</li><li>Engagement with the Prison Strategy</li><li>Identify and encourage service users requiring the offer of family support</li><li>Carry a full caseload</li><li>Develop service questionnaires, recovery hubs and focus groups being innovative and motivational</li><li>Understanding of prison environment and operational knowledge</li><li>Line manage volunteers</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service "Capped at 30 days" </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. *please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Ryan Young | <a href="mailto:ryan.young@cgl.org.uk" target="_blank">ryan.young@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Who are we? We are a group of ordinary people from many backgrounds, who have had many different experiences in life, both good and bad. We have one thing that brings us together and unites us - our love for Our Father God and our relationship with him through his Son, Jesus Christ. Our new building, Springwell is on the corner of Dog and Gun Lane &amp; Cambridge Road. We invite all our neighbours and friends to join us. Our Mission: We are a community of faith that lives to glorify God through Jesus Christ in worship, making disciples, loving one another, and serving the community Our Core Values: Word Based ,Discipleship focused ,Spirit empowered ,Community engaged ,Relationally Rich ,Mission Shaped ,Collaboratively governed JOB DESCRIPTION Key Purpose: <ol><li>The Premises Officer is responsible for ensuring site maintenance, security, cleanliness and any other duties commensurate with the post. </li><li>Maintenance: Overseeing heating and lighting systems, performing minor repairs, and decorating. </li><li>Ordering and supervising contractors for larger maintenance tasks. Security: Managing alarm and fire safety systems, authorizing key holders, locking/unlocking buildings, and monitoring surveillance equipment. </li><li>Cleanliness: Managing waste collection, responding to leaks and spillages, and removing litter. </li><li>Supervision: Overseeing staff and volunteers engaged in cleaning and maintenance duties. </li><li>General Duties: Ensuring a safe and comfortable environment for employees and visitors, requiring excellent communication and organisational skills. </li></ol>

Premises Officer

Job Introduction The Housing Options Service is responsible for discharging Bradford Council's statutory duties towards customers in housing need. We are looking for dynamic staff who can work in a busy, front-line environment, with a large team. The role involves working with vulnerable customers, preventing their homelessness and achieving sustainable long term outcomes. We are looking for staff with recent demonstrable practical work experience in a Housing related environment providing advice on prevention of homelessness, housing advice and assistance. It is not essential but advantageous if you have carried out homelessness assessments under S184 (Part VII, HA1996) applying relevant Legislation, Case Law, the Homelessness Code of Guidance 1996 and Homeless Reduction Act 2017. Your education will include at least NVQ Level 4 standard in a relevant discipline such as Housing, Housing Advice, Social Sciences or a recent demonstrable practical work experience in a Housing related environment providing advice on prevention of homelessness, housing advice and assistance. 1 x 18.5 hours per week permanent contract. Working hours will be alternate Wednesday and every Thursday and Friday. For further information regarding this post please contact Chris Eveleigh on 01274 431508 or email <a href="mailto:chris.eveleigh@bradford.gov.uk" target="_blank">chris.eveleigh@bradford.gov.uk</a> The Code of Practice on the English language requirement for public sector workers, Part 7 of the Immigration Act 2016 requires that Councils ensure that all candidates applying for customer facing posts must be assessed in order to establish their fluency in English. The criteria under special knowledge and experience on the job profile which is shown in this advert outlines what level of fluency you will be expected to demonstrate. Therefore, it is essential that you provide examples in your application. Employee Offer Why work for Bradford Council? Find out why by taking a look at Our Employee Offer.pdf . Equal Opportunities We do not discriminate against any applicant or employee directly or indirectly on the grounds of gender, marital status, gender re-assignment, pregnancy, sexual orientation, disability, race, colour, ethnic background, religion or belief nationality or age. And, as an equal opportunities employer, the Council strives to employ the best qualified people from a diverse range of applicants. The RESPECT Allyship Programme is available to all staff, which offers the opportunity to learn more about the diverse communities &amp; groups and provides added benefits and resources to its members.

Housing Options Officer

Homeless Officer x2 Positions - (Temporary until 31 March 2026) An opportunity exists to be part of Wakefield Councils Homeless Team as a Homeless Officer. The team provides homeless prevention, assessment, and decision-making services to those who are homeless or at risk of becoming homeless. The role involves undertaking casework to identify and address an applicant's housing related problems and to provide reports to enable decisions to be made on what duty the Council owes to each household. We are looking for someone with highly effective interpersonal skills, the ability to communicate effectively at all levels and have personal resilience when dealing with challenging situations. You will also need to be highly organised, able to work within strict deadlines, have good IT skills and able to work both within a team and independently. Please note - if you are applying for one of these positions on a secondment basis, you will need permission from your current employer/Team Manager prior to applying for the post. For more information about the role and the essential requirements of the post please refer to the job description and specification. What can I expect?<ul> <li> This is a Full-Time post of 37 hours per week. Once fully trained to undertake all aspects of the role, it is likely that there will be a mix of office and homeworking possible. </li> <li> Generous Holidays plus Bank Holidays. </li> <li> Support and ongoing training. </li> <li> The Local Government Pension Scheme (LGPS) </li> <li> A range of other benefits available to employees of the Council. For example, discounted membership to our excellent leisure facilities, discounts for a range of retail, entertainment, health, and leisure providers </li> </ul>

Homeless Officers x2

Job Description About the role We have an exciting opportunity for a Resident Liaison Officer focused on project delivery to join our Building Safety Team in London on a full-time permanent basis. This role will be agile and require you to spend time in our London office and onsite, time spent onsite will vary depending on the stage of projects. You will manage and develop key relationships between customers, colleagues and contractors in the delivery of key works within the Building Safety Projects team, ensuring customers are engaged and their views are incorporated as projects such as investigations, remediation and installations are delivered. You will ensure customers are clear on the needs and requirements of planned and building safety projects and are fully consulted regarding any requirements before, during or after works. What we're looking for We are a customer-focssed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Resident Liaison Officer, but you will also have great oral and written communications and be able to establish and maintain excellent working relationships. You will also be able to demonstrate: <ul> <li>Experience of working with customer groups, panels or other agencies to develop best practice ideally within Residential Social Landlords.</li> <li>Proven experience of providing a proactive and excellent customer service.</li> <li>Able to communicate, influence and negotiate effectively with internal and external stakeholders.</li> <li>Good attention to detail and accurate recording for audit purposes.</li> <li>Ability to work under pressure and to deadlines.</li> <li>Effectively managing budgets and controlling spend.</li> <li>Experience of dealing effectively with complaints and customer feedback as part of a team.</li> <li>Understanding of social housing legislation and tenancy management.</li> <li>Awareness of health &amp; safety legislation and policy.</li> <li>Demonstrates the Guinness Behaviours</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. How do I apply? If you're interested in joining us and would like to apply for this role, we would love to hear from you! The first step is hitting the 'apply' button and submitting your application online by uploading your CV. Face to Face Interviews will take place at our London Euston Road Office from Monday 14th April 2025. INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for around 140,000 customers nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our customers, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Resident Liaison Officer

Job Title: Community Manager Reports To: Head of Community Accountable For: Managing the brand's strategic organic social vision to grow our community. You will be responsible for building our community by leading, informing and executing the organic social strategy. You will create engaging content for our organic social platforms, nurture relationships with our followers and identify opportunities to enhance brand loyalty and advocacy. MAIN DUTIES &amp; RESPONSIBILITIES <ul><li>Work with the Head of Community to define and implement the organic social strategy across multiple platforms.</li><li>Oversee and manage the creation of organic social content, ensuring it is consistent with brand tone and style. </li><li>Create culturally relevant, engaging, editorial and written social content that aligns with marketing campaigns, and the community's interests and needs.</li><li>Interact with followers across our platforms, respond to comments and engage in conversations to build a strong, active community. </li><li>Develop and execute strategies to grow the brands community through engagement, partnerships and collaborations. </li><li>Stay up-to-date on industry trends and community conversations. Identify opportunities for the brand to join trending conversations and grow its presence. </li><li>Identify social talent and work closely with the PR &amp; Talent team to ensure the right brand ambassadors, influencers and key community members are selected for social content. </li><li>Coordinate and create social-first community content and activities related to product launches, marketing campaigns and brand events, ensuring alignment with the commercial calendar. </li><li>Track, analyse and report on community growth, engagement metrics and the effectiveness of community-focused initiatives. </li><li>Act as the first defence line in potential social media crises or negative feedback.</li><li>Work closely with the digital, content, design and wider marketing team to ensure community feedback and insights inform the overall marketing strategy. </li><li>Collaborate with the digital performance team on boosted media opportunities. </li></ul>The Candidate <ul><li>Minimum of 6 years experience working in a fashion or youth culture social media role. </li><li>Experience as a line manager and managing cross-functional stakeholder relationships.</li><li>Excellent knowledge of the social media landscape with proven experience managing content for Instagram, TikTok, YouTube and LinkedIn. </li><li>Highly skilled in social media management and social listening tools. </li><li>Thrives in a fast-paced, busy business with the ability to manage multiple projects and deadlines.</li><li>Excellent written English. </li></ul>About the perks/benefits <ul><li>Up to 40% product discount for you and your loved ones </li><li>Up to 29 days holiday (including bank holidays) increasing to 34 after three years' service</li><li>Your birthday off to celebrate you</li><li>Flexible working hours / contracts to work when suits you</li><li>Perk platform for hundreds of discounts</li><li>Manage, save and access your wages as you earn them to get paid your way</li><li>Employee assistance programme to support your wellbeing through resources, helplines and Virtual GP services.</li><li>A pension scheme to help you save for the future</li><li>Development and progression opportunities across store and Head Office</li><li>Opportunity to be a part of our company Purpose Groups</li></ul>About schuh At schuh we are the 'Same but different'. By embracing diversity and promoting inclusivity, we aim to empower our people to be fiercely and unapologetically themselves. This means you will support our commitment to diversity, equality and inclusion, and ensure that colleagues and customers from all backgrounds, beliefs and communities are treated fairly. We are committed to providing reasonable adjustments to support disabilities or health conditions. Please let our talent team know of any adjustments needed during the hiring process. Other details <ul> <li> Pay Type Salary</li> <li> Employment Indicator Full Time</li> </ul>Apply Now

Position: Housing Manager Pay: £18.65 per hour (£36,367.00 per annum) Location: Norwich Housing Contract Type: Permanent Hours per week: 37.5 hours At YMCA Norfolk, we're on a mission to transform young lives! We provide a safe and welcoming environment where young people can thrive, belong, and contribute to their community. If you're passionate about making a real difference, we want you on our team! We're looking for 2 Housing Managers to join our Housing team and oversee the My Place Hostel and Community Housing Norwich teams. Why Join Us? Make a Real Impact: Your work will directly contribute to transforming the lives of young people, helping them to thrive and achieve their potential. Innovative Environment: Be part of a forward-thinking organisation that values creativity and new ideas in delivering housing services. Supportive Community: Join a team that fosters collaboration, respect, and empowerment, creating a positive and inclusive workplace. Professional Growth: Benefit from ongoing training and development opportunities to enhance your skills and advance your career. Meaningful Work: Engage in work that aligns with your values and makes a difference in the community, supported by YMCA Norfolk's mission and ethos. As a Housing Manager, you'll be at the heart of our mission, ensuring the efficient and effective delivery of housing services. You'll lead a dedicated team, create a safe environment, and make a lasting impact on the lives of young people. Key Responsibilities Service Delivery: Lead and inspire your team to provide excellent housing services. Safeguarding: Champion the welfare of children, young people, and vulnerable adults. Housing Performance: Drive excellence in occupancy, budget management, and service quality. Co-Production: Foster a culture of involvement and inclusion, engaging young people and volunteers. Line Management: Recruit, develop, and motivate your team to achieve their best. Communication: Collaborate with other departments and represent YMCA at external meetings. Values: Embrace and promote the Christian values of YMCA Norfolk. Further information can be found at - Housing Manager Job Description The Organisation YMCA Norfolk is a great place to work, offering meaningful opportunities to make a difference in the lives of young people. Working at YMCA Norfolk is an opportunity to be a part of an organisation which is challenging, innovative, rewarding and fun! We place young people at the heart of all we do and are committed to building an organisation that is responsive to the needs of young people and our stakeholders. What you'll need to succeed Experience: Proven track record in managing housing and tenancy matters. Skills: Strong interpersonal, communication, and project management skills. Knowledge: Expertise in safeguarding practices and housing regulations. Management: Able to manage and motivate a team of staff and volunteers, fostering a collaborative and productive work environment For more information on this role, please contact [email protected]. Benefits • Health Care Plan • 34 days (pro rata) per annum inclusive of Bank and Public Holidays • An additional day of annual leave (pro rata) awarded after 5 and 10 years of continuous Long Service • Access to contributory stakeholder pension scheme after 3 months • Health and wellbeing events and activities • Family friendly policies • In service training opportunities and bursaries investing in your development • Annual staff day and staff awards to celebrate our successes • Death in service benefit of 2 x annual salary • Regular line management and support • Staff discount at Williams Kitchen Café, Explorers Soft Play &amp; Muddy Puddles Nursery Closing date for applications: 9am on Friday 25th April 2025 We reserve the right to close the online vacancy when we are in receipt of sufficient applications. Should you wish to apply for this post you are advised to complete and submit your application form as soon as possible. YMCA Norfolk is committed to safeguarding and promoting the welfare of children and young people, and expects all staff and volunteers to share this commitment. Please note the successful candidate will be required to undertake a Enhanced DBS check prior to starting employment. Written references will be obtained for the successful candidate that will cover the previous 5 years of employment. The successful candidate will be advised that an offer of employment is subject to us obtaining a minimum of two references which are satisfactory to YMCA Norfolk. Character references may be sought where it is not possible to obtain employment references. If you require an alternative method of applying, or documents in a different format, please email our HR Team via [email protected]

Housing Manager

Company Description Culina Group Limited, through its subsidiaries, provides logistics, warehousing, distribution, and other services for the food and drink industry in United Kingdom and Ireland. It provides chilled, ambient, contract packaging, and bonded logistics services, as well as value-added services, such as online visibility and systems integration, pallet management, and supply chain management. Job Description Culina has strategic plans for further expansion and we are committed to developing and nurturing talent and the future workforce. This is a key role with prime responsibility to facilitate, deliver and adapt training initiatives that support business objectives whilst supporting and encouraging all employees in becoming the best that they can be. Specifically, this role will be asked to support the redesign of bespoke and broad management development pathways and career pathways, supporting our talent management strategy. Working as part of a close team, you will share responsibility across our entire business, supporting sites to determine training needs within a region or division, therefore ability to travel is essential. We are flexible for this role to be based at any of our sites within the midlands and north region. Working hours: Monday to Friday, 40 hour week. Key Duties of a Learning and Development Advisor: <ul><li>Identify any skills gaps within both the organisation and individuals, offering guidance and support to develop capabilities</li><li>Design, deliver &amp; maintain training course content, materials and lesson plans in core, personal &amp; management skills training courses, providing support for other Culina colleagues in the business</li><li>Support employees and managers with Career Development Plans and Personal Development Plans</li><li>Assist in the review and development of training policies and initiatives to ensure all learning is aligned to company objectives</li><li>Maintain Continuous Professional Development and actively seek improvement opportunities for L&amp;D, utilising E-Learning, Virtual Learning and blended learning</li><li>Offer short term coaching contracts and establish mentoring relationships</li><li>Maintain efficient L&amp;D Administration and Planning practices</li><li>Liaise with key stakeholders to ascertain and deliver L&amp;D initiatives across various business units</li><li>Work collaboratively with wider HR community to help people plans</li><li>Develop identified talent to enable succession planning</li></ul>Qualifications <ul><li>Preferably holds Level 5 CIPD L&amp;D qualification or has significant experience within a similar L&amp;D position.</li><li>Has experience of the creation and execution of management development programme, (both bespoke and bought) for both operational and professional colleagues.</li><li>Confident presenting to individuals and groups.</li><li>Experience with the use of MS 365 suite</li><li>Has experience of KPI data analysis and reporting and data interrogation.</li><li>Exceptional training and coaching skills.</li><li>Ability to motivate people to higher levels of performance.</li><li>Establishes good relationships across all seniority levels in the company and understands effective stakeholder management.</li><li>Recognises and rewards the contribution of others.</li><li>Listens, consults others and communicates proactively and is collaborative in nature.</li><li>Excellent organisation and prioritisation skills and the ability to manage own workload.</li><li>Upholds ethics and values.</li><li>Attention to detail and ability to work on own initiative.</li></ul>Additional Information As part of our drive to make Culina Group a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers. Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives. Our People are the driving force behind our success, which is why we offer a wide range of benefits which include: <ul><li>Annual Leave - Competitive holiday entitlement of 25 days plus the bank holidays.</li><li>Company Bonus - We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme.</li><li>Private Medical Cover - This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa.</li><li>Pension scheme - we want colleagues to enjoy a comfortable retirement so we offer agreat contribution of 5% employee and 8% employer.</li><li>Car allowance or Company car - Business need </li><li>Life Assurance - 4 x your annual salary.</li><li>Wellness - Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.</li><li>Eye Care Vouchers - We can provide you with substantial savings with free eye tests and discounts on prescription glasses.</li><li>Reward &amp; Recognition - We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.</li><li>Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!</li></ul>If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!

Learning and Development Advisor

About The Role Role: Homeless &amp; Housing Solutions Officer REF 1495843 Contract Length: 3 months Location: Hybrid/Redditch - 1-2 days a week in office IR35: Inside Pay Rate to Intermediary: £30 per hour Spinwell is recruiting for a Homeless &amp; Housing Solutions Officer for an excellent opportunity within the public sector. RESPONSIBILITIES OF THE HOMELESSNESS &amp; HOUSING SOLUTIONS OFFICER <ul> <li>Provide expert advice and solutions on housing options, ensuring a customer-centred approach with sensitivity to equality and diversity.</li> <li>Manage a caseload of homelessness applications, applying up-to-date case law to make robust, legally compliant decisions.</li> <li>Coordinate temporary accommodation placements in line with legislation and best practices.</li> <li>Cultivate relationships with private sector landlords to expand housing options and prevent homelessness.</li> <li>Prepare accurate case files and reports, ensuring transparency, quality, and adherence to financial regulations.</li> <li>Collaborate with internal and external partners, including Council departments and local agencies, to support clients effectively.</li></ul>SKILLS/EXPERIENCE OF THE HOMELESS &amp; HOUSING SOLUTIONS OFFICER <ul> <li>Experience in homelessness or housing options, with in-depth knowledge of housing legislation and case management.</li> <li>Strong analytical and decision-making skills, with the ability to work in a high-paced environment.</li> <li>Excellent communication skills and the ability to work constructively in a team setting.</li></ul>If you are a Homeless &amp; Housing Solutions Officer, apply now or send your CV to Spinwell! We welcome all applications regardless of background, in line with our commitment to diversity, equality and inclusion. Applying to this or any other vacancy advertised by Spinwell Ltd constitutes an agreement for Spinwell Ltd to hold your details for 24 months for the purpose of assessing suitability for the advertised position and to make you aware of any other positions deemed suitable of which You will make you aware by means of either email, text or phone. In line with GDPR regulations you are able to request your details be removed from the company data at any time by emailing us

Homeless & Housing Solutions Officer - Council

Mythical Games is a Venture-backed game technology company powering the next generation of players, games, and studios. Our goal is to launch exceptional video games that leverage distributed ledger tech while providing a platform that will allow other game developers to do the same. At Mythical Games, we are proud of our 'People First' culture. We believe that it takes great people and culture to make great products. By treating each other with empathy and respect, we can live fulfilling lives outside our jobs while also creating exceptional work. FIFA Rivals is looking for an experienced Community &amp; Social Media Manager to lead our global fan engagement across Discord, X, TikTok, Instagram, and Telegram. This role is perfect for a football (soccer) enthusiast with deep knowledge of gaming and social media trends. You'll be responsible for growing and activating the FIFA Rivals community, creating engaging content, and fostering an inclusive and passionate fanbase. Key Responsibilities Community Engagement &amp; Growth • Own and manage FIFA Rivals Discord, Telegram, and other key social channels, fostering a strong community. • Plan and execute interactive engagement campaigns, including Q&amp;As, challenges, and live events. • Act as the voice of FIFA Rivals, responding to community concerns, feedback, and trends in real time. Social Media Content &amp; Strategy: • Develop and implement social media strategies across X, TikTok, Instagram, and other platforms to drive engagement. • Create and manage high-impact content, including memes, videos, and viral football-related moments. • Collaborate with influencers, esports players, and content creators to enhance visibility. Trendspotting &amp; Real-Time Engagement: • Stay on top of football news, transfer rumors, and major tournaments to create timely and relevant content. • Tap into trending football culture, esports, and gaming memes to keep FIFA Rivals at the center of the conversation. Performance Tracking &amp; Optimization: • Track and analyze engagement metrics across platforms, reporting insights and optimizations. • Utilize data-driven decision-making to refine community and content strategies. Qualifications • 2-5 years of experience in community and social media management, preferably in gaming, sports, or Web3. • Deep passion for football (soccer), FIFA, and gaming culture. • Experience managing and growing Discord, X, TikTok, Instagram, and Telegram communities. • Strong knowledge of football trends, player personalities, and fan culture. • Creative mindset with a knack for meme marketing, social engagement, and viral content. • Excellent communication skills with a natural ability to connect with gaming and football audiences. • Familiarity with Web3, NFTs, and blockchain gaming is a plus. This role requires someone who thrives in a fast-paced, sports-driven environment and has the ability to engage, entertain, and grow a passionate gaming community! The expected base salary range for this role is based on the location where the employee's work will be performed and is aligned to one of our three compensation pay range tiers. Base pay is just one part of Mythical's total compensation package, which is provided to compensate and recognize employees for their efforts and contributions. This role is also eligible to participate in Mythical's Corporate Bonus and Equity Plan. UK Pay Range £52,000 - £70,000 US Pay Ranges by Tier: Tier 1: $96,000 - $132,000 Tier 2: $86,000 - $119,000 Tier 3: $77,000 - $106,000 Locations by Tier: Tier 1 Locations: San Francisco Bay Area - California Tier 2 Locations: Remainder of California (outside of the SF Bay Area), Washington state, Massachusetts state, New York state Tier 3 Locations: All other states outside of California, Washington, Massachusetts, and New York *The role is open to candidates in the following states on a remote basis: California, Colorado, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri, New Jersey, New York, Texas &amp; Washington The base salary for each successful applicant will be dependent on a variety of factors, including work location, education, qualifications, competencies, relevant work experience, business needs, and market demands. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. Our team values diversity and believes that it strengthens our games, products, and communities. We strongly encourage POC, folks with disabilities, those belonging to the LGBTQIA+ communities, and people across all gender to apply. If you need assistance with accommodations due to a disability, please reach out to <a href="mailto:accessibility@mythical.games" target="_blank">accessibility@mythical.games</a>. We'll be with you as soon as possible; our goal is to ensure an accessible and equitable interview process.

The vacancy Permanent Full time (30 hours) Are you an enthusiastic and driven individual with a proven ability to deliver exceptional customer service in a supported housing environment? Do you possess a strong commitment to empowering individuals to lead independent lives within their communities? If you answered yes, we have an exciting opportunity for you! We are seeking a self-motivated Specialist Housing Manager to oversee two Independent Living Schemes in Daventry and Milton Keynes. This role is pivotal in creating a welcoming and inclusive environment for our residents. Working 30 hours per week, we offer flexible arrangements from Monday to Friday. A full driving license and access to your own vehicle is essential for this position. What You Will Be Doing: <ul> <li>Lead the effective housing management of two Independent Living Schemes, ensuring a high standard of service delivery.</li></ul><ul> <li>Provide floating support to the Independent Living Service as and when required</li></ul><ul> <li>Conduct assessments to understand the housing and support needs of prospective and current customers, enabling successful tenancy sustainment.</li></ul><ul> <li>Manage scheme budgets and develop actionable plans to meet service objectives.</li></ul><ul> <li>Collaborate with external agencies to enhance the support provided to our customers.</li></ul><ul> <li>Address housing-related issues including rent arrears, antisocial behaviour, safeguarding, and maintenance.</li></ul><ul> <li>Ensure compliance with health and safety regulations and oversee facility maintenance.</li></ul>We'd Love to Meet Someone With: <ul> <li>A genuine passion for supporting others, demonstrating empathy and compassion.</li></ul><ul> <li>Knowledge and understanding of housing management and tenancy issues (training provided for outstanding candidates without specific experience).</li></ul><ul> <li>Familiarity with professional boundaries, safeguarding principles, and managing antisocial behaviour.</li></ul><ul> <li>Strong experience in providing person-centred support, particularly for individuals with complex needs.</li></ul><ul> <li>Excellent communication skills, both verbal and written, along with strong IT literacy.</li></ul><ul> <li>Confidence to work independently, with effective risk assessment and support planning capabilities.</li></ul><ul> <li>Exceptional organisational skills, with the ability to manage a busy and diverse workload.</li></ul>What We Offer You: <ul> <li>A competitive salary of £30,500 per annum (pro rata)</li></ul><ul> <li>28 days of holiday PLUS Bank Holidays.</li></ul><ul> <li>A generous contributory pension scheme.</li></ul><ul> <li>Private health care and free life assurance.</li></ul><ul> <li>Access to a comprehensive suite of wellbeing services and tools, including a digital gym.</li></ul><ul> <li>Opportunities for professional development and learning.</li></ul><ul> <li>Discounted gym membership and retail discount scheme.</li></ul>Please note, the successful candidate will be required to complete an enhanced DBS application. Closing date: 16th April 2025 Interview date: To be confirmed We reserve the right to close this recruitment if we receive a suitable number of applications. We encourage you to apply as soon as possible. About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

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