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The use of AI is monitored and if applicants have used it, then they are required to declare this in their supporting statement. Job overview An exciting opportunity has arisen for suitably qualified and experienced range of staff to join the Camden Adult Pathway Partnership (CAPP). This service is a joint collaboration between UCLH and the Borough of Camden providing health clinics in Camden hostels. We are seeking highly committed and motivated individuals who will ensure that we provide an effective wraparound healthcare service for homeless people within the Camden Hostel Pathway. The post is required to work as a team with the Head of Integrated Operations focussed upon developing effective collaborations with general and specialist clinical teams, hostel managers and staff and other outreach homeless services across the integrated care system internally and externally to UCLH, to provide the healthcare to the patients living within the Camden hostel pathway. This vacancy has been advertised in accordance with the new NHS pay rate which will take effect from autumn 2024. Please note if your employment starts before the 24/25 pay scales are implemented you will be paid under the 23/24 pay scales and any backpay will be adjusted accordingly. Further information can be found at <a href="https://www.nhsemployers.org/articles/pay-scales-202425" target="_blank">https://www.nhsemployers.org/articles/pay-scales-202425</a>. Previous applicants need not apply. Main duties of the job We are looking for an experienced nurse with the ability to work in an innovative and flexible manner with the CNS and clinical project lead to ensure that an effective healthcare service is provided. This post is fixed term until 31st March 2025, with a potential to extend pending confirmation of further funding. Working for our organisation University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research. We provide first-class acute and specialist services across eight sites: <ul><li>University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)</li></ul><ul><li>National Hospital for Neurology and Neurosurgery</li></ul><ul><li>Royal National ENT and Eastman Dental Hospitals</li></ul><ul><li>University College Hospital Grafton Way Building</li></ul><ul><li>Royal London Hospital for Integrated Medicine</li></ul><ul><li>University College Hospital Macmillan Cancer Centre</li></ul><ul><li>The Hospital for Tropical Diseases</li></ul><ul><li>University College Hospital at Westmoreland Street</li></ul>We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology. We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040. Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. Come and be a part of the best NHS trust in England to work for, according to our staff* UCLH top trust to work at in England - for the second year running! : University College London Hospitals NHS Foundation Trust *In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England - for the second year in a row. UCLH top trust to work at in England - for the second year running! University College London Hospitals NHS Foundation Trust. Once again, UCLH has received the highest score of all general acute and acute/community NHS trusts in England for staff that would recommend us as a place to work. Person specification Knowledge and Qualifications Essential criteria <ul><li>Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area</li><li>Registered Health Care Professional e.g. NMC.</li><li>Knowledge of the particular issues that characterise the provision of health services to vulnerable groups and homeless persons.</li><li>Evidence of continuous personal and professional development and willingness to commit to ongoing CPD.</li><li>Further training or experience in a clinical supervisory position.</li></ul>Experience Essential criteria <ul><li>Previous significant up to date experience within the acute care setting is required.</li><li>Clinical Experience required Including; wound care management, Infection control, Chronic illness support, Safeguarding and Protection, Medication and Administration, Protection of vulnerable adults, phlebotomy, minor injuries, Care planning</li><li>Experience of working in community setting/general practice</li><li>Demonstrate ability to lead a clinical shift or clinic</li><li>Evidence of active participation in and/or experience in teaching or delivery training</li><li>Strong political awareness, and evidence of working well within highly sensitive environments</li></ul>Skills and Abilities Essential criteria <ul><li>Ability to analyse and interpret information, pre-empt and evaluate issues, and recommend and appropriate course of action to address the issues.</li><li>Problem solving skills and ability to respond to sudden unexpected demands.</li></ul>Desirable criteria <ul><li>Familiarity with electronic patient database, i.e. EPIC.</li></ul>Communication Essential criteria <ul><li>Skills for communication on complex matters and difficult situations, requiring persuasion and influence</li><li>Skills for nurturing key relationships and maintaining networks.</li></ul>Personal and People Development Essential criteria <ul><li>Demonstrates understanding of own role within the team</li><li>Willing to produce a personal development plan with manager</li><li>Willing to develop self &amp; undertake in-house study and care certificate</li></ul>Responsibilities towards promoting Equality Diversity and Inclusion Essential criteria <ul><li>Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties</li></ul>Ensure the risk of infection to self, colleagues, patients, relatives and visitors is minimised by: Essential criteria <ul><li>Being familiar with, and adhering to Trust policies and guidance on infection prevention and control.</li><li>Completing all required training and education (both via e-learning and face to face) on infection prevention and control.</li><li>Including infection prevention and control as an integral part of your continuous personal/professional development and included in your annual appraisal</li><li>Taking personal responsibility so far as is reasonably practicable, in helping ensure that effective prevention and control of health care associated infections is embedded into everyday practice and applied consistently.</li></ul>At UCLH, we have a real 'One Team' ethos, and our values - safety, kindness, teamwork and improving, are central to the way we work. This is supported by our staff, who voted us as the #1 NHS Acute Trust to work for in the whole of England. At UCLH we take equality of opportunity seriously and are committed to being a diverse and inclusive employer, with a culture that creates a real sense of belonging and trust. It is our fundamental aim, to recruit, retain and promote a diverse mix of people who are representative of our local communities. Applications are encouraged from candidates of all backgrounds, cultures, and perspectives to support our world class research, innovation and creativity. UCLH recognises the benefits of flexible working for staff and has a dedicated policy which allows staff to apply for flexible working right from the beginning of employment. For more information please go to: <a href="https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working" target="_blank">https://www.uclh.nhs.uk/work-with-us/why-choose-uclh/flexible-working</a>. We offer our permanent staff an interest free season ticket loan for travel, all our staff have access to free independent and confidential support, large retail discounts, a staff discount platform, cycle to work scheme and on-site accommodation to name a few. Additionally, UCLH Arts and Heritage's staff wellbeing programme, Creative Comfort, offers a variety of ways to engage with the arts as a member of UCLH staff. You can try out the weekly choir, weekly art club and join the Culture Club for exclusive access to free and discounted tickets for opera, exhibitions, theatre and more. We recognise, reward and thank colleagues by nominating them for our annual Celebrating Excellence Awards, which are funded by UCLH Charity. We are also members of <a href="http://www.mytrustbenefits.co.uk/" target="_blank">www.mytrustbenefits.co.uk/</a> which offers discounts on high street retail stores, offers on travel deals, and also to take advantage of cash back schemes. This vacancy may close before the current listed closing date. You are advised not to delay submitting your completed application. Please note that all correspondence regarding your application will be via email. The emails will be sent to you via TRAC.jobs and not via NHS Jobs, we encourage you to check your inbox regularly. Please note that if you are at present in a training position on the 2016 new junior doctor's contract and are applying for a Trust doctor role your salary will not be pay protected. You will be placed on the appropriate point of the Trust Doctor pay scale based on your previous experience. Please note that if you have not heard from us within 3 weeks of the closing date of the advert to assume that you have not been shortlisted on this occasion. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the ESR HR system. Employer certification / accreditation badges Applicant requirements You must have appropriate UK professional registration. This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> Job Description (PDF, 288.6KB) </li> <li> Functional Requirements (PDF, 262.3KB) </li> <li> UCLH Values (PDF, 860.9KB) </li> </ul>

Senior Staff Nurse - Homelessness (Camden Adult Pathway Partnership)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Gordon Court in Bridport. The development offers modern retirement apartments exclusively for over 60s in a convenient location with easy access to vital local facilities. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Housing Advisor Location: Barnet Salary: £32,000 Ingeus are currently looking for a Housing Advisor to provide participants on Restart with informed support, appropriate information and specialist advice to progress positive actions regarding their housing situation, allowing them to focus on getting back into Employment. You will offer advice, advocacy and direct intervention to participants on the Restart programme who are experiencing problems relating to their housing situation. What you'll be doing as the Housing Advisor: <ul> <li>Providing confidential advice and support to participants referred to them. </li> <li>Liaison with third parties, as appropriate, including Local Authorities, DWP, Job Centre Plus, landlords, Mortgage companies etc. on behalf of the participant regarding arrears, repayment and other housing related issues. </li> <li>Managing a caseload and supporting each individual in adhering to agreed actions to improve their housing situation including regularly reviewing progress. </li> <li>Keeping up to date with legislation, policies and procedures relating to casework and attending relevant subject based training, briefings and networking events with relevant agencies. </li> <li>Organising informative workshops and briefings for participants.</li> </ul>To be the Housing Advisor you will have; <ul> <li>Recent experience of providing face-to-face housing advice</li> <li>Knowledge of various housing issues that affect those at risk of homelessness</li> <li>Experience of engagement with external organisations such as, landlords, local authorities, finance companies and other bodies </li> <li>Experience of working in an outcomes / target based environment.</li> </ul>The Restart Scheme is a specially designed programmed which gives participants who have been out of work for 9 plus months, intensive and tailored support to help find sustained work in their local area. As Ingeus, we've spent time listening to our employees to build our benefits package; <ul> <li>25 days annual leave plus bank holidays with the opportunity to salary trade extra</li> <li>EAP Support programme available 24/7 with access to 6 x counselling sessions</li> <li>Private Medical Insurance</li> <li>Eyecare vouchers with help to purchase new glasses</li> <li>Life assurance</li> <li>Online discount shopping via Perks at Work</li> <li>Cycle to Work scheme</li> <li>Season ticket loan</li> <li>Up to two days each year dedicated to Community Giving (Volunteering)</li> <li>Access to Salary Finance; financial education and advice</li> <li>The opportunity to buy extra perks such as, critical Illness Cover, dental insurance</li> <li>Long service awards</li> </ul>If you are someone who provide participants with the best possible service , apply now. We are waiting to hear from you! Ingeus governments, employers, and local partners design and deliver services to solve complex challenges caused by social and technological change. Our services improve opportunities and help create strong societies in which people have the independence, knowledge, and know-how to thrive. We're purpose-led, passionate and proud to work with customers and communities to drive social change. At Ingeus, our culture is built on the principle of treating everyone with dignity, ensuring that every individual is comfortable, confident and recognised for the value of their contributions. We are always keen to learn what neurodiverse colleagues can offer to our contracts, to assist with this we offer a full breakdown of our application, screening and interview process please get in touch via email at <a href="mailto:careers@ingeus.co.uk" target="_blank">careers@ingeus.co.uk</a> Please note, should we receive suitable applications, the advert may close early.

Housing Advisor

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. We are committed to recruiting to our values. Leading One Culture of Care underpins our values by creating an environment, tone and behaviours across all parts of the Trust that are fundamentally rooted in compassionate care. We are open to considering a wide range of flexible working arrangements. There are opportunities to flex the days of the week, hours and times of work and place of work including: part-time, job-share, flexible working hours and the possibility to work from home when appropriate. Please talk to us during the interview process to discuss any flexibility that you may require. We received our Silver Award from the Defence Employer Recognition Scheme which is helping actively promote SaBRE - Supporting Britain's Reservists and Employers. This means that we provided its statement of intent to support all Defence personnel and we welcome application to work for us. Find out more - Why Choose CHFT? Our Future Plans The Department of Health and Social Care has awarded capital funding to invest in local health services at both Calderdale Royal Hospital and Huddersfield Royal Infirmary. This is a significant investment and an opportunity to enhance services for our populations in Calderdale and Huddersfield and West Yorkshire for generations to come. To find out more, please visit <a href="https://future.cht.nhs.uk/" target="_blank">https://future.cht.nhs.uk/</a> Job overview Be a key member of a multi-disciplinary, multi-agency team providing support to adults of all ages who do not require specialist acute hospital admission but require support to maintain their independence within their home setting. Placing emphasis on promoting and maintaining individuals' independence, dignity, and choice, undertaking medical, nursing or therapy related treatment programs or social care intervention to support and enable people. Main duties of the job Working across the whole of Calderdale, this role involves assessing a wide variety of situations, providing solutions (equipment, adaptations, and assistive technology), alongside caring and supporting individuals. Participate in new initiatives and future changes in care delivery including the Rapid Reablement Service as part of the Urgent Community Response Team. Support hospital discharges and prevent unnecessary admissions to hospitals. Working for our organisation The UCR team delivers a seven-day service with staff working on a rota basis for different shift patterns covering the whole of Calderdale. The service focuses on the delivery of rapid assessment and intervention for adults of all ages who do not require specialist acute hospital admission but who require crisis intervention within a community setting. This may be due to an alteration in their physical or psychological well-being, or a temporary change in their social circumstances which makes it difficult for them to be maintained in their own home without a short period of rehabilitation or intervention from UCR. Detailed job description and main responsibilities <ol><li>Establish positive relationships with the people we provide care for within professional boundaries, promoting dignity, choice, and respect</li><li>Working with people to encourage them to be able and independent by providing support and personal care to a range of service users in vastly different circumstances.</li></ol> <ol><li>Providing personal care, including washing, dressing, toileting, shaving, mouth care, catheter care, feeding, and meal preparation, with the objective of encouraging people to do these tasks independently. Support and enable service users to improve or maintain their mobility through exercise and the use of mobility appliances or fitting equipment ifappropriate.</li></ol> <ol><li>Recording/Documentation - accurately. Read, respond, and act upon support plans, risk assessments, manual handling assessments, medication profiles, and other written information within the person's home. IT skills by completing mileage, booking A/L, toil, and applying for internal training on the system.</li></ol> <ol><li>Assist people, where appropriate, manage and take their prescribed medication according to their individualised medication profile and medication policy, be competent in dispensing medication from boxes and bottles, applying pain patches, contact chemist re medication, collection, and delivery prescriptions. Be competent in assisting a service user with stoma care and catheter care to recognise risks and report concerns to the appropriate person.</li></ol> <ol><li>Assess for equipment, assistive technology, and minor / major adaptations. To consider any preventative measures necessary to maintain independence, provide equipment, demonstrate, and instruct individuals, carers, and other professionals in the safe use of and provide ongoing training when required. Work will be carried out in patients own homes and the activities will include: a) Implementing treatment to protocols and based on competencies. b) Monitoring progress and feeding back to the registered practitioner or assistant practitioner c) Making minor adjustments to treatment programmes within predetermined limits d) Assisting registered practitioners with complex treatment. e) Community participation: support the individual and their families to identify community activities that will support the individual to maintain their connections with themselves, the people, and the environment surrounding them. f) Ability to use technology and interpret data to inform Reablement plans</li></ol> <ol><li>Attend training as identified through appraisal, in line with national minimum care standards, Skills Training and Council policy, and be proactive in any development opportunities as they arise. To assist in the induction of new colleagues and to maintain positive relationships within the team and beyond.</li></ol> <ol><li>Support and participate in treatment/exercise regimes and rehabilitation plans identified by other team members undertaking basic nursing, occupational therapy and physiotherapy roles following appropriate training, i.e., putting a splint on foot and following the exercise regime laid out, use of walking aids, deliver, and fit equipment.</li></ol> <ol><li>The initiative, to have a responsible attitude and a creative approach, to be open, you try new ways of working with service users and their carers. The ability to work alone and use your own initiative, however, also raise any issues that you feel need supervisory support and may have to deal with any emergency.</li><li>Will be required to work in the homes of our service users. The types homes include houses, flats, sheltered housing, caravans, etc. some of which may be unpleasant or disagreeable, referring the difficult situations to the Locality Manager or Community Service Manager. This is not a complete statement of all duties and responsibilities of this post. The post holder may be required to carry out any other duties as directed; the responsibility level of any other duties should not exceed those outlined above.</li></ol> Person specification QUALIFICATIONS / TRAINING Essential criteria <ul><li>GCSE in Maths and English or equivalent</li><li>NVQ level 3 or equivalent I Adult care or equivalent</li><li>Willing towards Trusted assessor Accreditation</li></ul>KNOWLEDGE, EXPERIENCE &amp; EXPERTISE Essential criteria <ul><li>Working with a range of people delivering care or support in the community</li><li>Skilled understanding of the needs of people with Dementia including an understanding of promoting independence and choice to the individual</li><li>Practical experience of using equipment relating to care or willing to learn</li></ul>Desirable criteria <ul><li>Provide high quality support to people in their own home</li><li>Flexible working responding to the ever changing demands/needs of a community based service</li><li>Work with people in goal setting, devise support plan to enable the person to maximize their independence and rehabilitation through reablement process and emotional support. Work with people to assess for equipment, assistive technology, and minor/major adaptations where appropriate including carers. To provide and / or install aids/ equipment and Assistive Technology</li></ul>COMMUNICATION AND RELATIONSHIPS (INCLUDING MANAGEMENT RESPONSIBILITIES) Essential criteria <ul><li>Excellent communication skills verbal, non-verbal and written</li><li>Able to plan and prioritise workload</li><li>Ability to demonstrate flexibility and initiative</li><li>Ability to work effectively as a member of a team</li><li>Ability to undertake training and apply new understanding</li></ul>Our vision is to provide One Culture of Care for one another in order that we can provide compassionate care for the people who use our services. We are passionate about creating a workplace where we work together to get results, encouraging colleagues to have their say, in order to co create the change we want to see. We take pride in the diversity of our workforce that's why we encourage applications from all. Reasonable adjustments will be made for disabled applicants. Please ensure your application is submitted with referees who can verify your employment/education history over the last three years and include valid email addresses for them. We will request electronic Factual Employment References from your previous employers. These references will be requested before you are issued with an unconditional offer of employment letter. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system. The Inter-Authority Transfer (IAT) process is a critical and beneficial component of ESR and following interview your previous NHS employment data, if applicable will be transferred from your current / most recent employer. You may be required to undertake a DBS. The Trust will administer the DBS check on your behalf and will recover the cost (Enhanced £42.90, Standard £22.90 or Basic £22.90) from your salary when you commence in post (including Internal staff). You will also be required to participate in the DBS Update Service and pay the £13 cost per year. This is a condition of your employment. CHFT is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients. If you have any questions please contact <a href="mailto:ask.recruitment@cht.nhs.uk" target="_blank">ask.recruitment@cht.nhs.uk</a> for assistance. Employer certification / accreditation badges Applicant requirements This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. Documents to download <ul> <li> PS and JD (DOCX, 85.4KB) </li> </ul>

Independent Living Officer

Income Recovery Officer Role Responsibility We are looking to recruit to multiple positions within our Financial Assessment and Income Unit. The position of Income Recovery Officer is based in Maidstone however, we undertake hybrid working, meaning that we work from home and the office, depending on business needs. The positions available are permanent, full time (37 hours per week) contracts. We politely request that all applicants state their interest, skills, and experience for one of these roles (relevant to the job description) in the 'Reason for Application' section of their online application form. The teams working within the Financial Assessment and Income Unit are expanding and adapting to improve the recovery of income following non-payment of an invoice. You will, through excellent technical knowledge and a pro-active approach, improve income collection and reduce debt owed to the authority. You must be positive, engaging, adaptable to change, and possess excellent organisational, numeracy and communication skills. You will be able to demonstrate compassion and knowledge when working with debtors to ensure that recovery is efficient, informative, and successful. If you are flexible, adaptable, can work under pressure, hold all the necessary skills, experience, and knowledge, and are prepared to go the extra mile, then this is an excellent opportunity for you to work within a dynamic and developing environment. As an employee of Kent County Council, you will receive excellent benefits, including a generous annual leave package and membership of the pension scheme. Full training and support will be provided and there will be opportunities for career progression, including support to gain relevant qualifications. This post is subject to a Basic Disclosure Application to the Disclosure and Barring Service. These posts are considered by KCC to be customer-facing positions. The Council therefore has a statutory duty under Part 7 of the Immigration Act (2016) to ensure that post holders have a command of spoken English/Welsh sufficient for the effective performance of the job requirements. The appropriate standards are set out in the Job Description/Person Specification. Contact Details For further information on this role, please contact: Nicola Robbie 03000 415628 <a href="mailto:Nicola.Robbie@kent.gov.uk" target="_blank">Nicola.Robbie@kent.gov.uk</a> About the Company Work that works for you and us - let's talk flexibility! KCC is committed to building a workforce which reflects the diversity of the county's working residents, encouraging applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities, and aspires to create an inclusive workplace where everyone can be themselves at work. Please note - if you are interested, please apply as soon as possible as the closing date for this advert may be earlier than stated should a number of suitably qualified candidates apply.

Income Recovery Officer

Accommodation Assistant - Maldron Hotel Belfast International Airport We have a fantastic new vacancy for Accommodation Assistant in the excellent Maldron Hotel Belfast International Airport. Objective of the Role Reporting to the Accommodation Manager, the Accommodation Assistant will execute housekeeping duties for the hotel including preparing rooms for guests and ensuring our general areas are maintained to the highest standard. Key Duties and Responsibilities <ul> <li>Prepare rooms and general areas to the Dalata standard. </li> <li>Highlight any items or areas that need maintenance.</li> <li>Be open for work in other departments.</li> </ul>Requirements: <ul> <li>Experience in housekeeping and cleaning is desired but not essential.</li> <li>Customer focus.</li> <li>Attention to detail.</li> <li>Ambition to develop.</li> </ul>Closing Date: 3rd October 2024 About our culture: Dalata Hotel Group - Ireland's largest hotel group has a number of exciting positions on the horizon. As Dalata continues to grow and expand in Ireland and the UK it's more important than ever to have the right team alongside us, in the near future we will be opening the doors of new hotels creating many jobs and investing millions in the Irish and UK economy. We lead through our Dalata values of "Our People, Our Fairness, Our Service and Our Individuality". If you have the right attitude and energy you will have great opportunities to progress within the group. Our company is a place where you can do great things - individually and as a team. You will have the opportunity to develop your talent, be recognised and rewarded for your commitment and pursue a fulfilling career. We also have a number of unique and recognised training programmes to aid your professional and personal development and pride ourselves on creating an objective, supportive and fair working environment for our employees. Dalata Hotel Group Plc is an Equal Opportunities Employer.

Accommodation Assistant

Fleetwood Town Community Trust are recruiting a Community Engagement Manager to lead the community engagement strand of work and form part of the charities senior management team. The successful candidate will be expected to contribute significantly towards the strategic objectives, maintaining exceptional relationships and drive an award-winning team even further. We are looking for forward thinking, driven, ambitious people who are enthusiastic, ambitious, hardworking, reliable and want to join our community team. Job description For a full description, take a look at our Job Pack Salary (per annum): £29,120 - £35,617 | Weekdays, with the potential to work evenings and weekends. (Hours determined by the needs of the service) If you are enthusiastic, ambitious, hardworking, reliable and want to join our team, then please send your completed job application &amp; EDI to : <a href="mailto:john.hartley@fleetwoodtownfc.com" target="_blank">john.hartley@fleetwoodtownfc.com</a> The deadline for application and EDI forms to be returned is 5pm, Thursday 10 th October 2024. To find out more about the role an informal conversation can be scheduled by contacting CEO of the Trust, John Hartley on <a href="mailto:john.hartley@fleetwoodtownfc.com" target="_blank">john.hartley@fleetwoodtownfc.com</a> . Interviews are to take place during the WC 21 st October 2024.

Community Engagement Manager

Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, we're driven by the belief that we can truly impact the lives of our service users. We offer a safe, supportive environment, honouring each individual and working collaboratively to identify the best treatment and care options. Our core values - 'Be open, be compassionate, and be bold' - guide us daily as we help people reshape their lives, grow as individuals, and embrace life to the fullest. Exciting Opportunity: Recovery Coordinator Are you experienced, skilled, and passionate about making a meaningful difference? We're seeking a dedicated Recovery Coordinator to engage and assess our service users, ensuring they receive timely, personalised interventions that cater to their unique needs. At our Accrington service, we are dedicated to providing support for individuals who access our services. We aim to empower every individual by offering holistic support and personalised treatment to meet their unique needs. We provide a range of options, including one-to-one and group sessions, complemented by medical and clinical treatments. Where: Accrington, Lancashire Hours: 37.5 per week (full time) Salary: £27,449 - £31,529 per year dependant on experience (based on full time hours, pro rata if part time) Contract: 18 month fixed term contract Responsibilities The Role: As a valued member of our team in Accrington, you'll be taking on a central role with responsibilities including: <ul><li>Offering support to service users from the point of entry into the service throughout their treatment journey. </li><li>Conducting screening, assessment, and developing recovery plans with onward referrals. </li><li>Minimising harm related to drug and alcohol use for both the individual and the wider community. </li><li>Advocating access to partnership services. </li><li>Collaborating with each individual to facilitate social (re)integration, empowering them to lead meaningful lives, emphasising recovery, resilience, peer support, and self-determination. </li></ul>About You: To thrive in this role, we're looking for someone who: <ul><li>Demonstrates a solid understanding of substance misuse issues and has experience in this or a related field. </li><li>Possesses excellent communication skills, both verbal and written, coupled with proficient IT skills. </li><li>Takes a proactive approach, working well independently with strong time management and ability to prioritise work.</li><li>Holds a good working knowledge of mental health interventions, services, and best practices. </li><li>Is a supportive team player with strong interpersonal skills, capable of working collaboratively with a diverse range of professionals, agencies, and internal/external stakeholders. </li><li>Can successfully manage change while prioritising the needs of those who use our service. </li><li>Actively seeks learning opportunities to enhance professional knowledge and skills, contributing to the learning and development of others.</li></ul>What We Offer: <ul><li>Ongoing professional development and training opportunities.</li><li>A supportive and collaborative work environment.</li><li>The chance to be part of an organisation dedicated to improving lives.</li><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service for the first 5 years.</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li><li>Contributory pension scheme .</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li><li>Training, career development &amp; progression opportunities </li><li>Refer a Friend Scheme.</li></ul>'If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart of what we do. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,449.52 - £31,529.41) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Kristy Allott | <a href="mailto:kristy.allott@cgl.org.uk" target="_blank">kristy.allott@cgl.org.uk</a> | 07880314232 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Job Description Cornwall Council provides homelessness and housing register services within Cornwall. We are providing critical help and support to help people to resolve their housing need. We offer a variety of exciting and challenging roles from providing early "upstream" prevention support for people experiencing issues that may need to lead to homelessness, to helping rough sleepers to move into suitable and sustainable accommodation, and everything in between. Whatever the role, you will be working with passionate, supportive colleagues committed to make a difference to our communities and our residents. If you have a passion for helping others and you have energy, learn quickly, are caring and have great people skills then we want to hear from you! We can teach you the rest. The Housing Options Service has recently been through a service redesign and are now on a transformation journey. We are looking to recruit a Rough Sleeper Outreach Worker where you would be able to make a real difference to the residents of Cornwall. This is a specialist post intended to engage with people who are sleeping rough in Cornwall and manage a case load of customers that are seeking assistance with a variety of housing related issues. This role will ensure that housing advice and assistance is delivered to a group of people who can be hard to engage with; whilst maintaining a high standard of practice and ensuring the Council's statutory duties are met in line with key performance indicators. "The thing I love most about my job is that no day is the same. The client group I work with are just the best. Although it can be incredibly tough at times, it makes it all worth while when you get to see the amazing outcome of a client who has gone from being street homeless to having a home of their own and then down the line hear that they are doing really well. This is heart warming. It can be very rewarding at times and I have some amazing stories!" Ashleigh Evans - Homeless Outreach Officer The post holder will work as part of county wide case work team; responding toStreetlink alerts, providing specialist advice through face to face interviews either within the office or surgery based environment or working closely with partner agencies, such as St Petrocs, Coastline and We Are With You. The Homelessness Prevention &amp; Engagement Outreach Worker (Rough Sleepers) will be at the forefront of the delivery of this service and will contribute to the promotion, development and improvement of a proactive homelessness prevention and relief service in accordance with the Housing Options pathway and contribute to the successful delivery of the Cornwall Rough Sleeping Reduction Strategy. The key purpose of the team is to: <ul> <li>To ensure that appropriate housing options and advice is delivered in a variety of formats to meet service delivery for all customers approaching the service in housing need To provide high - quality homelessness prevention, advice and assistance to households who are homeless or threatened with homelessness</li> <li>Thorough assessment and investigation of customers housing circumstances ensuring this is compliant with statutory duties and polices Provide specialist housing advice to key client groups</li> <li>Deliver service 7 days a week on a rota basis, with the post holder expected to work 1 in 6 weekends. </li></ul>What you'll need to succeed: You will have a can-do positive attitude, seeking and using best practice from across the sector, valuing contributions from colleagues and service users alike. You will regularly use reflective practice with your team to sense check service delivery. You will have an agile, dynamic, creative and solution focused approach, which is tailored to the needs of the individual, employing a trauma informed and strengths-based approach. This is a public/customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to an enhanced criminal record disclosure check. Please read the role profile for the full details of this role attached below in this advert What you'll get in return: Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: • a competitive salary. • a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions • a generous annual leave entitlement with the potential to purchase additional leave. • A national award-winning employee health and wellbeing programme • Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Please note, we are unable to offer sponsorship for this role The full role profile is attached here - Homeless Prevention &amp; Casework Officer (Outreach) Role Profile For more information or an informal chat about the role please contact (*Hiring Manager please provide contact details for queries) Application Process Please attach a supporting statement to your application, you can add your Education &amp; Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - The application process. Please note that applications cannot be edited after they have been submitted, please contact <a href="mailto:careers@cornwall.gov.uk" target="_blank">careers@cornwall.gov.uk</a> if you have any queries or require assistance with your application. About Us Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options. Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Homeless Prevention & Casework Officer (Outreach)

Business Unit : Chief Engineer Division : CE AP Asset Planning Pay Grade Level : Level 2 - Technical Expert Post end date : 27/09/2024 Salary Range : £48,950.73 to £55,000.00 Role Type : Full Time Contract Secondment length : NA Recruiter : Olivia Mills Manager Name : Vicky Hawksworth Hello, we are Severn Trent, and we think water is wonderful. Oh, we're pretty keen on people too. 24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 6,500 brilliant team members working across our patch. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live. If you want to do more because you care, we'd love to talk to you. There really is something for everyone here. Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care. We are looking for a Strategic Asset Manager to develop and implement a 25-year Asset Strategy for our Large Potable Water Mains and Strategic Grid. You will manage our strategic water network for the long term, ensuring we adapt and keep pace with customer needs, growth, and climate change. This is a fantastic opportunity to join our team at our Coventry site. Do you have advanced data analysis and problem-solving skills? Proven stakeholder liaison skills? A background in engineering? If so, then read on. EVERYTHING YOU NEED TO KNOW Cutting straight to it, as a Strategic Asset Manager you'll: <ul> <li>Develop and implement a 25-year Asset Strategy for our large main assets and Strategic Grid to ensure we keep pace with growth and climate change.</li></ul><ul> <li>Work with the Strategy and Regulation department to produce a regulatory submission, including the Business Plan for the PR29 Price Review.</li> <li>Communicate and roll out PR24 plans to other internal stakeholders (including Senior Management) and gain buy-in for delivery.</li></ul><ul> <li>Be a Technical Project Sponsor, advising developer services on our strategic network's ability to accommodate both domestic and non-domestic growth.</li></ul><ul> <li>Oversee the investment plan for water networks, totalling circa £200m to £250m per annum, to ensure the project design delivers the benefits as per the business plan.</li></ul><ul> <li>Ensure that the latest data, learning, and best practices are incorporated into our plans and work with innovation experts to identify exciting new opportunities.</li></ul><ul> <li>Build external networks of contacts and represent the company on external groups. </li></ul>Sounds like something you would like to do ? Read on to see if you have some of the right skills needed to succeed. WHAT YOU'LL BRING TO THE ROLE You will need to be a strategic thinker, problem solver, with a strong grasp of water networks and hydraulics. It goes without saying you'll have excellent communication skills and demonstrate the ability to influence colleagues of all levels effectively. You will work closely with stakeholders internal and external and can work well under pressure to tight deadlines. The ability to compile, analyse, interpret and present complex technical data sets is a must. We want someone who is both a team player as well and competent project sponsor who owns problems until resolution. Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight. We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. We employ thousands of people from across our community who really care about what they do. Because that is how we do what we do. And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations &amp; STEM, Disability and Ethnicity, who help us do just that. WHAT'S IN IT FOR YOU Working here isn't just a job. You can build a career at Severn Trent. We'll reward you for it, too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we'll also help you play your part in looking after the environment and the communities where we live. With that in mind, here are just some of our favourite's perks that you'll get being part of the Seven Trent family: <ul> <li>28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year) </li> <li>Annual bonus scheme (of up to £2,250 per annum based on company performance) </li> <li>Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%) </li> <li>Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate </li></ul><ul> <li>10% monthly discount with Busy Bee Nurserys, and one-week free childcare </li> <li>Dedicated training and development with our 'Academy' </li> <li>Electric vehicle scheme and retail offers </li> <li>Family friendly policies </li> <li>Two volunteering days per year </li></ul>WHATS NEXT? We can't wait to hear from you. Before you apply, you'll need an updated copy of your CV and about five minutes to spare. We'll always let you know the outcome of your application after the closing date too - so keep an eye on your phone and emails. And, if your curiosity has peaked and you want to find out even more, search #LifeAtSevernTrent on social media.

Strategic Asset Manager

Job Description About the Role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in South Manchester working across Hulme, Trafford and surrounding areas. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and basic gardening. You will represent Guinness on site, fostering positive working relationships working with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full clean UK driving license.</li></ul>Desirable <ul> <li>An understanding of how to use mobile working devices e.g. tablets.</li> <li>Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more. INDTGP

Estate Assistant

Job Description About the Role We have an exciting opportunity for an Estate Assistant to join our team on a permanent, full-time basis across our sites in Oldham, Bolton, and Blackburn. You will provide a high-quality cleaning, grounds, and garden service, ensuring compliance with agreed standards, specifications, and timescales. This will include cleaning internal communal areas and keeping external areas well maintained such as refuse removal and basic gardening. You will represent Guinness on site, fostering positive working relationships with customers, contractors, and colleagues to provide access, report any responsive repairs, fly tipping, graffiti, and safeguarding alerts. What we're looking for We are a customer-focussed organisation, so we know that how we do things is just as important as what we do. You will not only be an experienced Estate Assistant, but you will also have great customer service skills and a willingness to go the extra mile. You will also be able to demonstrate the below essential skills: <ul> <li>Proven professional experience of delivering grounds maintenance across a variety of sites and garden types.</li> <li>Experience and knowledge of lawn, shrub, and plant care.</li> <li>Proven experience of achieving high levels of customer satisfaction</li> <li>Ability to carry out physical tasks within Health &amp; Safety guidelines.</li> <li>Ability to work effectively within a team and without high levels of supervision.</li> <li>Able to demonstrate Guinness Behaviours</li> <li>Knowledge of Health &amp; Safety legislation, including COSHH and PPE</li> <li>Full clean UK driving license </li></ul>Desirable <ul> <li>An understanding of how to use mobile working devices e.g. tablets.</li> <li>Knowledge and experience of the safe and regulatory use of horticultural fungicides and pesticides</li></ul>Desirable Qualifications <ul> <li>NVQ 2 in Horticulture or of RHS/City and Guilds/HND equivalent</li> <li>PA1 and PA6 NPTC Certificates</li></ul>If you are interested in finding out more about the key responsibilities of the role and/or to ensure you meet the essential criteria, please review the attached role profile. What we can offer you We offer an excellent benefits package that help make The Guinness Partnership a great place to work. These include but aren't limited to: <ul> <li>Competitive pay £25,095 per annum</li> <li>35 hours per week Monday - Friday 8:00am - 4:00pm</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Health care cashback plan </li> <li>Employee Assistance Programme, plus more!</li></ul>To be considered for this role please follow the online application process by submitting your CV or get in touch to learn more. INDTGP

Job Title: Community Engagement manager Location: Watford Contract: Part-Time Salary: Depending on experience COMPANY BACKGROUND: Radfield Home Care We are a family owned domiciliary care agency that specialise in high quality care for elderly people wishing to remain living in their own home. Radfield Home Care has an excellent reputation because we place clients at the heart of what we do. We work very closely with our clients, their families and health care professionals to support our clients in the best possible way. PURPOSE OF POSITION The role of Community Engagement manager will be pivotal to the growth of the Radfield Home Care brand. To do this, you will embody our family-focused, values driven company culture and focus on partnering with individuals that share a similar ethos and a passion for creating a high-quality care service. Based in our (Insert name) Office, you will undertake marketing and public relations activity both in the Community and digitally to promote our services to prospective clients, prospective care professionals and community partners. It is essential that you are a natural communicator digitally, face-to-face and through written language. This role ideally requires a solid understanding of the home care sector and a proactive approach to networking, social media, recruitment &amp; selection and you will work closely with operational management in regards to ensuring that there is a high volume of excellent quality clients and candidates in the pipeline in order to assist the branch to meet growth targets across all services PRINCIPAL RESPONSIBILITIES: <ul> <li>Responsible for increasing brand awareness within the territory area</li> <li>Promote a positive image and protect the good reputation of the Radfield Home Care brand all times.</li> <li>Create email marketing campaigns and newsletters, press releases, surveys and analysis</li> <li>Complete the marketing plan to demonstrate the success of marketing / networking campaigns &amp; events including ROI</li> <li>Attend local networking events</li> <li>Attend local community events and promote the Radfield Home Care brand</li> <li>Build working relationships with local social professional teams such as; Hospital discharge teams, ward managers, social workers, district nurses, GP practices, social prescribing teams and OT teams</li> <li>Identify and engage with potential community partners</li> <li>Conversion of potential community partners to support RHC community engagement</li> <li>Create, plan &amp; host events that will lead to engagement with community partners, clients and potential care professionals</li> <li>Identify opportunities for articles and blog content</li> <li>Maintain &amp; Improve sector and professional knowledge</li> <li>Any other duties that may be deemed relevant to your role</li> </ul>SKILLS &amp; EXPERIENCE &amp; QUALIFICATIONS: Essential: <ul> <li>Sound knowledge of the care sector</li> <li>Able to form relationships &amp; quickly establish common ground</li> <li>Able to communicate effectively at all levels both verbally and in writing</li> <li>Be an enthusiastic people person who can motivate others</li> <li>Professional manner and appearance</li> <li>Attention to detail and ability to manage multiple projects from start to finish</li> <li>Able to self motivate and work in a self-directed way</li> <li>Experience in using social media platforms for business promotion</li> <li>Full driving licence and use of own car Desirable:</li> <li>Previous experience of working in the Care / Home care sector</li> <li>Experience using design / CRM software</li> </ul>PROBATIONARY PERIOD: The Community Engagement Manager will undergo a probationary period for the first three months of their employment. This is a time in which the community engagement manager can determine whether the role is suitable for them and Radfield Home Care will assess whether the community engagement manager is meeting the standards required and is demonstrating the correct approach and skill set for the role. Probation may be extended which is at the discretion of the directors. HOLIDAYS: The Community Engagement Manager is entitled to the statutory paid holiday allocation per annum. Additional unpaid leave is strictly at the director's discretion. BENEFITS: <ul> <li>Pension scheme</li> <li>Company Sick Pay Scheme</li> </ul>OBLIGATIONS: The amendments to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (2013 and 2020) provides that when applying for certain jobs and activities, certain convictions and cautions are considered 'protected'. This means that they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. If you have any adult cautions (simple or conditional) or spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020? You will need to disclose them. Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, to ensure that the agreed safety procedures are carried out to maintain a safe working environment for clients and employees. This role requires contact with vulnerable clients and therefore all roles will be subject to enhanced DBS disclosure, a check against the Adult First register and satisfactory references from previous employers (or other suitable referees.) All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to comply with requirements under the Data Protection Act 1998. Make a difference in your local community Radfield Home Care Watford &amp; Borehamwood is run by husband and wife and has been a valued member of the local community since 16th January 2024. Interested in joining the team? Department Franchise Support Locations Watford &amp; Borehamwood

Community Engagement manager

Homelessness Support Coordinator Application Deadline: 10 October 2024 Department: Resettlement - Truro Employment Type: Permanent - Full Time Location: Truro Reporting To: Iain Inchley Compensation: GBP 28,776 / year Description As a Homelessness Support Coordinator, you will work with individuals who have been rough sleeping or who are at risk of rough sleeping in Cornwall. You will carry out intensive assessments to identify clients' support and housing needs, advocate for them and help them to access the services they need. As part of the Non-Residential team primarily based at the Resettlement Centre in Truro, you will also be expected to provide cover at the Breadline Centre in Penzance when required. Your duties will include the organisation of groups and meetings within the projects, supporting colleagues with assessments and the reconnection of clients to their hometowns, and facilitating the "drop in" sessions provided by the organisation. Whilst you will normally work within the services' opening hours, there will be a requirement for occasional evening and weekend work as directed by the Non-Residential Service Manager. This will include providing support to St Petrocs' emergency "Winter Service" during the colder months. Interviews are expected to take place on Wednesday 16th October 2024. Many of our staff work flexibly, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise not to judge you for asking. What you'll be doing. <ol><li>Work with clients to provide an intensive assessment of their social, welfare and housing needs.</li><li>Prepare a comprehensive risk management and support plan with the client to address their needs.</li><li>Locate and provide housing, social and welfare solutions in accordance with the needs assessment.</li><li>Liaise with partner and specialist agencies to enable rough sleepers to access their services (e.g. housing, drug and alcohol, health, welfare rights and legal services).</li><li>Establish a profile of the needs of service users and maintain digital records. This will include keeping accurate file and case notes.</li><li>Negotiate access for clients to any appropriate forms of accommodation and ensure that appropriate support is available.</li><li>Advocate for people sleeping rough in accessing services, including 'reconciliation' work with other agencies.</li><li>Liaise regularly and work closely with partner, voluntary and statutory agencies. This will include housing providers, DAAT, Police, Probation, Job Centre+ and the Benefits Agency and other linked in Support Workers.</li><li>Liaise with "Health for Homeless", primary and secondary health care services including mental health services to ensure that service users receive timely and appropriate services to meet their needs.</li><li>Ensure the needs and requirements of the funding and partner agencies are met.</li><li>Provide a telephone advice service during working hours.</li><li>Assist with building upkeep and maintenance, e.g. undertaking and recording necessary health and safety checks, general cleaning and tidying. </li><li>Support volunteers with receiving and sorting donations of bedding, clothing, and other items.</li><li>Ensure clients are fed by preparing donated food items or making sandwiches.</li><li>Work in other areas of the service as required.</li><li>Attend events as a positive ambassador for St Petrocs, promoting and raising awareness of its services and inspiring existing and potential supporters.</li><li>Carry out any other duties as reasonably requested.</li></ol> Who we're looking for. You'll share our core values: Honesty, Integrity, Equality &amp; DignityYou should have previous experience of working with vulnerable adults, along with a knowledge and appreciation of the many complex issues surrounding homelessness. Importantly, we're looking for someone who passionately believes in our mission of ending homelessness. Homelessness is not an inevitability. It can be solved, and it can be prevented. In addition to the criteria outlined below, this post is subject to successful completion of an Enhanced disclosure from the Disclosure and Barring Service. Due to the nature of our work, you must also have a valid driving licence and access to a vehicle. Essential Criteria <ul><li>Commitment to our services and the people we serve</li><li>Able to follow processes and maintain high standards</li><li>Comfortable working independently</li><li>Ability to work well under pressure and adapt to changing priorities</li><li>Able to manage conflict and challenging behaviour</li><li>Able to relate to and motivate disadvantaged individuals</li><li>Energetic, creative and driven, with a proactive and positive approach</li></ul>What it's like working with us. We know that our staff are at their best when they feel supported, happy, and healthy - at work and at home. To that end, we're pleased to offer the following employee benefits: Family <ul><li>33 days annual leave a year, including bank holidays</li><li>Enhanced maternity, partner, shared parental, and adoption pay</li><li>Paid time off for neonatal care</li><li>Paid time off for IVF treatment</li></ul>Financial <ul><li>Competitive pension scheme</li><li>Long-service awards</li><li>Non-contributory life insurance (up to 3 x basic salary)</li><li>Paid professional subscriptions (where relevant to role) </li></ul>Wellbeing <ul><li>Enhanced sick pay scheme</li><li>Employee assistance programme (EAP) including access to counselling services</li><li>Free eye tests and free vaccinations</li></ul>

Homelessness Support Coordinator

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role We are looking for a Customer Support Co-Ordinator to join our team in Lancashire to work across our Young Person's Homeless Project. Working within this scheme you will support with the continued, safe provision of accommodation for the vulnerable customers in our schemes. You will be working closely with our customers to develop and deliver and co-ordinate housing and intensive housing management services to vulnerable people living in temporary dispersed accommodation across the area. The role will involve working with customers, Group employees and outside agencies and professionals to deliver a holistic service that is of the highest standard. You will play a key role in signing up new customers to the service and in providing advice and guidance with the welfare/benefit system. You will be responsible for the maintenance of the scheme including carrying out risk assessments and other health and safety monitoring as well as working closely with the housing management team regarding repairs, voids and maintenance. Please note that you will work 22 hours per week over a 7 day rota period. This post is subject to a satisfactory disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. The role does include some travel therefore you must have a full driving licence. For more information please download our job profile available on our website. More about you To be considered for this role it is essential to have experience working with individuals 16 plus, it is a requirement to of worked within a customer facing role therefore you can offer the best customer service to our customers. Here at Places for People we are looking for someone who is as dedicated to our customers as we are, this is an emotive working environment, and we need our staff to be positive, supportive and resilient. You will have experience working in potentially challenging situations, resilience is a key character trait for this role. Ideally you will have local knowledge to share with our customers. Ideally you will be a confident I.T. user who is a confident communicator that can influence in a positive manner when required. The benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> </ul> <ul> <li>Pension with matched contributions up to 7% </li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave </li> <li>Cashback plan for healthcare costs - up to £500 saving per year </li> </ul> <ul> <li>A bonus scheme for all colleagues at 2% </li> </ul> <ul> <li>Training and development </li> </ul> <ul> <li>Extra perks including huge discounts and offers from shops, cinemas and much more. </li> </ul>

Young Person Homeless support coordinator

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Beacons Court in Anstruther. Beacon Court was built by McCarthy &amp; Stone has been designed and constructed for modern retirement living. The development consists of 39 one and two-bedroom retirement apartments for the over 60s. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy We have an exciting opportunity for people to show an expression of interest for future House Manager roles in Exeter, Exmouth, Torquay, Truro, Redruth, St Austell and the surrounding areas. McCarthy Stone are building a Talent Pool to support our vibrant McCarthy Stone Retirement Living developments, where you will be the first to hear when vacancies arise in your preferred locations. Hours: Typically 25 hours/week, Monday-Friday Salary: £17,381.42, + Bonus The role: This diverse role is perfect for someone passionate about delivering exceptional customer service and creating a vibrant retirement living community as a House Manager. In this role, no two days are the same and you will be responsible for ensuring high quality property management and home owner engagement. Key responsibilities for a House Manager: <ul> <li>The day-to-day operational running of the development </li> <li>Proactive and effective relationships with internal and external customers </li> <li>Representing and championing the McCarthy Stone brand at the development </li> <li>Promoting and driving activities for our Homeowners and driving a vibrant community</li></ul>You will bring: <ul> <li>Experience working in a customer centric environment </li> <li>Experience in multi-tasking and prioritising workload </li> <li>Emotional intelligence, self-awareness, empathy, and compassion </li> <li>Ability to problem solve, with a can-do attitude and hands on approach </li> <li>Time management, organisation and prioritisation </li></ul>As part of McCarthy &amp; Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals. This includes courses such as basic first aid, safety in the workspace, Dementia Friends and many more. Benefits: <ul> <li>Life assurance</li> <li>Employee Assistant Programme</li> <li>Flexible working hours</li> <li>Annual bonus scheme</li> <li>2 Paid volunteering days per year</li> <li>Cycle to work scheme</li></ul>All House Manager applications will be reviewed as soon as they are received, Applications will be screened as they are received and you will be advised if you have been selected to interview to join our House Manager talent pool for your preferred location(s). At McCarthy Stone, we celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

The Vacancy o you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager to join our team at Queen Elizabeth Court, Kirkby Lonsdale. Queen Elizabeth Court is a development of 36 one and two bedroom Retirement Living apartments, ideal for those looking for retirement accommodation in the North of the country. Hours: 30 hours per week Monday to Friday. We can be flexible around school hours. Salary: £20,857.67 Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li></ul><ul> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li></ul><ul> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li></ul><ul> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li></ul><ul> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li></ul><ul> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li></ul><ul> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li></ul><ul> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul><ul> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li></ul><ul> <li>Extensive experience in a professional customer service orientated position.</li></ul><ul> <li>A professional approach with high quality standards.</li></ul><ul> <li>Thrives in a busy a varied role, where every day will be different.</li></ul><ul> <li>Be resilient and can problem solve effectively.</li></ul><ul> <li>An awareness of basic Health and Safety will be a distinct advantage.</li></ul><ul> <li>A good level of computer literacy including Microsoft Word and Outlook.</li></ul><ul> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of Your McCarthy Stone, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Job Description <ul> <li>East Suffolk Council, Lowestoft NR33 0EQ or Melton, Suffolk, IP12 1RT </li> <li>£29,269 - £35,745 (Band 5 - 6)</li> <li>37 hours per week </li> <li>Fixed Term Contract until 31st March 2025 </li></ul>East Suffolk Council is an exciting place to work, delivering essential local services and making a real difference to a quarter of a million people across East Suffolk. We currently have an opportunity to join East Suffolk Council's Housing Needs Team as a Housing First Officer. Your role: The post holder will provide a flexible, open-ended packages of support, advice and assistance to people who are entrenched rough sleepers or are at risk of repeat homelessness so that they are able to access and maintain a safe and secure home of their own, in line with Housing First principles. What you will need: The candidate will have previous experience of using inter-personal and negotiating skills to achieve positive outcomes along with experience of working in a similar role and relevant qualification in the sector. Why work for us? East Suffolk Council is a great place to work and there are lots of benefits our employees can access. To find out more about why we are so proud of East Suffolk Council, take a look at our video and hear why our employees think it is such a great place to work (YouTube). Here are some of the main benefits: <ul> <li>Generous leave entitlement (equivalent to 25 days a year, increasing to 31 days after 5 years' service, plus bank holidays) </li> <li>Local government pension scheme </li> <li>Flexible working arrangements </li> <li>Learning and development tailored to your role </li> <li>A wide variety of staff support networks including access to health and wellbeing initiatives and programmes. </li> <li>Discounts on mobile phones, computers, holiday and travel, fashion and clothing, health and beauty and many other products and services. </li></ul>Find more information about what we offer in our benefits brochure (pdf). The majority of our teams are working in an agile way, with a mixture of home and office working, depending on individual preferences and service requirements. If you wish to discuss how that might impact your working arrangements if you were the successful candidate, please contact the recruiting manager listed at the bottom of this advert. For more information For an informal discussion regarding this post, please contact Ellis Rix <a href="mailto:Ellis.Rix@eastsuffolk.gov.uk" target="_blank">Ellis.Rix@eastsuffolk.gov.uk</a> Closing date: 27 September 2024 Interview date: week commencing 7 October 2024 How to apply Step 1 - Read the advert and the Job Description and Person Specification. Step 2 - Complete the Supporting Statement template (docx). Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Please use the template provided (other formats will not be accepted). Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. For more information, check out the How to Apply section of our Career Site (URL).

Housing First Officer

Director of Communities To cover all services across the UK £75,000 - £90,000 per Annum depending on experience United Response are currently looking for a Director of Communities who will have the passion to ensure all our services across the UK are compliant and provide outstanding quality to the people we support. Your role As a member of the Directors team, you will take responsibility for the safe and effective running of the organisation and ensure the strategy is delivered, people who use our services get sector-leading support, and our staff become advocates for employment with United Response. You will continue to innovate to find ways to improve the quality of what we do at the same or lower costs including improving processes and embedding new technologies. As part of the role, you will listen to what people and their relatives say about their lives and the support they need and the opportunities to develop their skills and talents they would like, understanding what communities, local authorities, policy makers, experts and government say about service provision and the lives people need to be empowered to lead and will develop services to meet those needs. For full explanation of the role, please download the available JD. To be successful within this role, you will have the following skills; Qualifications: <ul> <li>Educated to a degree level or equivalent relevant experience.</li> <li>Qualifications in Operations, Service Delivery, Quality, or an MBA are highly desirable.</li> <li>A deep understanding of the care sector or service delivery is essential.</li> </ul>Experience: <ul> <li>Proven track record of success in service delivery and quality improvement.</li> <li>Strong financial acumen, with experience operating within budgetary constraints.</li> <li>Demonstrated ability to work effectively as part of a senior leadership team, contributing to strategic planning and decision-making.</li> </ul>Characteristics: <ul> <li>Committed to the well-being of the people we serve.</li> <li>Outstanding people manager with a track record of developing and leading high-performing teams.</li> <li>High standards, with a focus on delivering exceptional service and quality.</li> <li>Flexible and innovative, able to adapt to changing circumstances and drive continuous improvement.</li> </ul>Who we are: United Response is a leading national charity. We have a great team of people who are passionate about providing care and support. This role will see you providing support to people in their own homes. Our support staff champion the rights of the people we support to live, work, socialise and participate in the community, free of discrimination and unnecessary boundaries. In our work we aim to be creative, strong, honest, responsive and united. United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with disabilities. We guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. If you are interested in applying for employment with United Response and are in need of support to navigate our website or to complete your application please send an email with your request to <a href="mailto:gill.fay@unitedresponse.org.uk" target="_blank">gill.fay@unitedresponse.org.uk</a> We reserve the right to close this vacancy early.

Director of Communities

Vacancy Name Recovery Coordinator Vacancy No VN3751 Employment Type Full-Time Hours Per Week 37.00 Work Pattern Includes weekends Location HMP Holme House Location Region North East Location City Stockton Location Postal Code TS18 2QU Interview Date Job Details About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Humankind's service delivery within Reconnected to Health in HMP Holme House within the Therapeutic Community. The Therapeutic Community Programme is a long standing and highly valued element of prison-based substance misuse treatment within HMP Holme House Stockton on Tees. The TC offers unique opportunities for DART service users to progress their individual recovery journey within a dedicated prison residential setting of 69 beds within a Humankind programme that is staffed seven days per week - therefore weekend working will be required in this role hours are 07:45 - 16:00 Saturday and Sunday. The programme itself lasts between six- and twelve-months dependant upon sentence length , staff working within the TC must reflect the ethos of the community through delivery of effective facilitation skills. Please feel free to contact Susan Ford Service Manager - <a href="mailto:Susan.Ford@humankindcharity.org.uk" target="_blank">Susan.Ford@humankindcharity.org.uk</a> for any further information regarding the role or working hours. This is a structured day programme that is delivered over a seven day week so you will be working weekends. As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groupwork . You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For more information watch this Day In the Life Video Check out the Recovery Coordinator job description and person specification. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. Who are we... Humankind is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Humankind offer you... 🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Humankind Support Networks Humankind is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,020 - £30,790 DBS Requirement Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? Yes Applications Close Date 26 Sep 2024

Vacancy Name Housing Assistant Vacancy No VN4505 Employment Type Permanent Hours Per Week 18.50 Work Pattern Monday to Friday Location The Factory - Goldthorpe, S63 9PG Location Region Yorkshire and the Humber Location City Rotherham Location Postal Code S63 9PG Interview Date 04 Oct 2024 Job Details Housing Assistant The Factory - Goldthorpe, S63 9PG Closing date - 29/09/2024 Humankind has ambitious plans which include the further growth and development of our housing offer, and we currently have a fabulous opportunity for a Housing Assistant to join our hard-working, dynamic, and committed housing team. This is a part time role based in Barnsley About the role We will require you to work flexibly to suit the needs of our housing provision and tenants however the good news is you will also have a degree of flexibility of either working from home or from one of our offices. Humankind understands the importance of having a work-life balance and not missing out on those events in your life that really matter whether it's your child's sports day or school play, something you want to attend with a partner or even just having your boiler serviced, you would have the flexibility to do these things. Main duties This role will require you to carry out a range of comprehensive and pragmatic housing management activities centred around tenancy start-up, closure, and resettlement. Dealing with rent arrears, void and income management, anti-social behaviour and enhanced housing management activities that support people to sustain their tenancy. You will also ensure properties are of a high standard, undertake regular inspections and report repairs and maintenance requirements in a timely manner to ensure properties remain safe and well maintained for our tenants in line with Humankind Housing's policies, procedures, and legal requirements. About you You will bring with you a passion for providing good quality homes, excellent customer service, intensive housing management and tenancy sustainment services to people who struggle to secure and retain a home from other sources who may have a range of complex health and social care support needs. Please note this is a part time role for 18.5 Hours - working hours will be flexible between the hours of 9am-5pm Monday to Friday including hybrid working. Driving licence required due to visiting different sites Next steps will be a face to face interview Please click here to review the full job description. Who are we... Humankind is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Humankind offer you...🏖Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service)📅Annual leave purchase scheme💰Enhanced occupational sick pay %Enhanced employer contribution to your workplace pension👪Death in service benefitFree Will writing👓Eyecare vouchers🛍Blue light card discount💡Fantastic learning and development opportunities, including free training courses🏠Work-life balance- flexible working and family friendly policies🏃 Happy, Healthy You! - our wellbeing offers for our workforce🤝Employee Assist Programme and Humankind Support Networks Humankind is an equal opportunities employer If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@humankindcharity.org.uk" target="_blank">people.recruitment@humankindcharity.org.uk</a> Salary Period Per Annum Vacancy Salary Range 23,088 26,440 DBS Requirement Basic Does role require Police/Prison vetting? Not Applicable Driving licence required for role? Yes Applications Close Date 29 Sep 2024

Housing Assistant

The vacancy The Vacancy We have an exciting opportunity for a Resident Liaison Officer to join the team on a full time permanent basis. You will support our customers through their repairs journey by acting as the link between the customer and our repairs and assets departments. You will be responsible for progressing cases with key stakeholders by having an on-site presence at customers homes to provide enhanced support. You will be responsible for improving customer satisfaction and to identify customer trends. You will support our priority decant cases ensuring that their move is thoroughly risk assessed and executed. Key Responsibilities <ul> <li>Providing on site presence to customers homes to progress cases</li> <li>Providing customer support via home visits, telephone, email and letters</li> <li>Responsible for managing a complex caseload through to completion</li> <li>Managing and scheduling in appointments and dealing with complaints.</li> <li>Leading and devising action plans with stakeholders and monitoring through to resolution.</li> <li>Improving customer satisfaction by rebuilding relationships, undertaking customer surveys and improving our satisfaction rates.</li> <li>To work with contractors and contract managers to ensure that work is being delivered correctly and to specification.</li></ul>About You <ul> <li>Experience and knowledge of repairs processes and housing processes</li> <li>Excellent communications skills; oral and written. Be able to have difficult conversations and write in depth written communications</li> <li>Excellent listening skills, including displaying empathy and sympathy where applicable</li> <li>Showing tenacity, resilience and be able to work under pressure</li> <li>As this is a role that can require ad hoc visits, flexibility to undertake home visits at any time is imperative</li></ul>What we can offer you Please follow the link to read more about our great benefits and what we can offer you: <a href="https://www.sbhg.co.uk/life-at-sbhg" target="_blank">https://www.sbhg.co.uk/life-at-sbhg</a> Equality, Diversity and Inclusion We commit to ensuring that equality and diversity are integrated at the core of our business and respond to the needs of our employees, workers, stakeholders and customers. To read more about our commitment, please visit the following link: <a href="https://www.sbhg.co.uk/equality-and-diversity" target="_blank">https://www.sbhg.co.uk/equality-and-diversity</a> We reserve the right to close this vacancy early if enough applications are received. Our mission We're much more than a landlord. We build communities by providing homes that people can afford and invest in people and places. We have more than 5000 homes throughout west London and are building more. We've been doing this since 1968 and are a trusted part of the community. Our mission is social heart, business head, local impact. Social heart: Our way of working builds and strengthens communities. Business head: Our way of working means we make a lasting return on investment. Local impact: Our way of working responds to what's needed locally. Our values Community focused Putting our community and customers first. Caring Supporting each other and building strong relationships. Accountable Taking ownership for how we behave, spend money, and deliver high performing services to each other and our customers. Innovative Keeping an open mind to new ideas and being motivated to make a positive impact. Why work for us

Resident Liaison Officer

The vacancy 37 hours per week Do you want to make a difference? An exciting opportunity has arisen in our Housing team for someone with great people skills to help us build strong communities. About the role? As part of our Housing team, you will use your customer service and problem-solving skills to help us deliver high-quality housing services. The right candidate will need the ability to develop strong relationships with our tenants and be able to confidently communicate and be able to conduct rent analysis accordingly. At Watford Community Housing, one of our corporate objectives is to keep our rent arrears figure within 4.3%; we are therefore looking for someone with strong skills in this area. In this role you will need to: <ul> <li>have a high standard of customer service that is responsive to our customers' needs. </li> <li>be responsible for ensuring tenancies are managed appropriately according to the circumstances of the household</li> <li>make referrals and signpost for support as necessary</li> <li>help to reduce debt owed in rent by actively working on your arrears cases weekly and taking court action where necessary</li> <li>manage cases of anti-social behaviour within your allocated housing patch by working in partnership with other teams and agencies as required</li></ul>What are we looking for? You will have previous experience of working as a Housing Officer and be confident in a customer-facing position. You will need to be able to demonstrate both excellent customer service and problem-solving skills and be highly numerate to conduct rent analysis. You will also have a proven track record in building strong relationships. Essential: <ul> <li>Excellent negotiation and influencing skills</li> <li>Excellent communication skills, both written and verbal</li> <li>Excellent time management and organisational skills</li> <li>Good IT skills with the ability to use Housing Management software</li> <li>Ability to input data into systems accurately</li> <li>Proven debt management experience</li> <li>Experience of dealing with people in difficult, often stressful, situations</li> <li>Experience of tenancy and neighbourhood management</li> <li>Knowledge of relevant Housing legislation</li> <li>Due to the nature of the role, you will need to have a full driving licence and access to a car with business insurance.</li></ul>Desirable: <ul> <li>Good level of general education or relevant experience</li> <li>CIH recognised qualification</li> <li>Upholds the CIH professionalism standards and demonstrates a commitment to champion the role housing professionals play in making a difference to the residents and communities they work with</li></ul>What can we offer you? We know that people are our most valuable assets, so we offer a range of benefits including 28 days' annual leave pro rata, an employer pension contribution of up to 11%, development opportunities and access to a comprehensive employee rewards scheme. How we work We are committed to embracing the most positive aspects of agile working. We take a blended approach to how we work, so that colleagues have the flexibility to strike the right balance between working in our communities, in our shared spaces and remotely. With digital technology at the heart of our work, teams and individuals are empowered to decide the best way to meet the needs of their role. How to apply If this sounds like your next role, click 'apply now', tell us why you've got what it takes and send us a copy of your current CV. The closing date is 27 September 2024, (but please note we reserve the right to close the vacancy early if we receive a large response). Interviews will take place in the week commencing 30 September 2024. About us We are a housing association with homes across South-West Hertfordshire. We aim to make a real difference by delivering better homes and supporting our communities, because we know that good homes give people the chance to lead more fulfilling lives. We own and manage more than 6,800 homes and associated assets in South-West Hertfordshire. Our business is evolving rapidly as we find new ways to deliver great homes, improved services and much-needed new homes. We also have a one-star accreditation from Best Companies, putting us in the top 25 housing associations to work for. We have exciting plans for the future - and you could help us to achieve our goals. Find out more at <a href="http://www.wcht.org.uk/letsgo" target="_blank">www.wcht.org.uk/letsgo</a>. Benefits Access to season ticket loans Online rewards with shopping discounts Cycle to work scheme 28 days annual leave Pension scheme 2 paid volunteering days

Housing Officer

About the Team This is an exciting opportunity for an experienced and professional building maintenance surveyor seeking a new challenge to join our award winning Property Services Building Team. As part of a wider team including building surveyors &amp; M&amp;E engineers, the postholder will coordinate and deliver works through our supply chain, ensuring high standards and conformity to specification throughout. Working predominantly within the county of Warwickshire for a range of customers, the buildings we maintain include office accommodation, schools, fire stations, libraries, heritage and culture property, industrial buildings as well as farms and small holdings. This post offers challenge, stimulation and requires a self-motivated, energetic, enthusiastic and team focused person. The Building Maintenance Surveyor post is key to our continued success and your performance will directly contribute to it. Within the Building Services Team you will be working as part of a professional team of surveyors and engineers responsible for a wide range of revenue and capital projects for clients both within and external to the Council. Working from Warwickshire County Council's property condition data or to external client briefs you will be conducting site surveys, preparing specifications and tender drawings, certifying contractors accounts, instructing contractors, chairing meetings, and managing your own projects through from inception to handover, liaising with stakeholders along the way. You will be assisting the Building Team Manager in providing technical support both within Building Maintenance and to other services within Warwickshire County Council. The role requires an ambitious, qualified, and motivated building maintenance surveyor who will be provided with all the support needed to deliver a quality service About the Role 37 hours per week Salary £39,186 - £41,418 (pay award pending) Out of hours callout &amp; standby: Approximately one weeks duty, every four to six weeks, paid at 12.5% of hourly rate. Full rate if required to work, or attend site. Generous Annual Leave entitlement - 26 days rising to 31 days after 4 years service, plus bank holidays and an additional Company Day at Christmas. Agile Working Hours and Agile Place of Work - Ability to work from home or from one of WCC's office spaces, to suit the needs of the service. Agile working is a fluid working practice, which is about finding the best way for both the individual and the organisation to work. Professional Membership fees - Payment of CIOB, RICS or similar professional membership fees. (Single membership only) Key Requirements The post holder must have excellent interpersonal and organisational skills. The postholder will be required to independently travel to various properties managed by WCC within Warwickshire County. The post holder should be qualified to HNC level or equivalent in construction. Working for Warwickshire - This is the difference you make Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them! At Warwickshire County Council we are committed to ensuring Warwickshire's economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best. Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants. To find out more please visit: Warwickshire Pension Fund homepage - Warwickshire Pension Fund ' The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform. Click here to view the benefits at Warwickshire County Council. Additional Information Warwickshire County Council are committed to safeguarding and promoting the welfare of children, young people and adults. Please be advised successful applicants will be subject to a range of pre-engagement checks, including a relevant Disclosure and Barring Service check (DBS). In accordance with the DBS code of practice and our own policy, should an individual have a declared criminal offence an individual assessment will be completed. Warwickshire County Council adheres to the Rehabilitation of Offenders Act 1974. The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public. An NPPV check is required for individuals who are to be appointed due to frequent and uncontrolled access to government assets. To discuss the role please contact Danny Evans (Team Manager - Building Services) - <a href="mailto:dannyevans@warwickshire.gov.uk" target="_blank">dannyevans@warwickshire.gov.uk</a> Closing date: 3 rd October 2024 Interview date: 17 th &amp; 18 th October 2024 Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact <a href="mailto:hrandpayroll@warwickshire.gov.uk" target="_blank">hrandpayroll@warwickshire.gov.uk</a> and we will make every effort to meet your specific requirements. Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce. See more

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