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Job summary The Estates Coordinator will support the H&amp;S and Estates Manager in the ongoing estates and health and safety management. Coordinate the planned/regular estates and H&amp;S tasks to an agreed schedule. Main duties of the job Coordinating the scheduled programme of maintenance carried out by contractors to meet the hospices legislative requirements.Undertaking regular audits across all Hospice premises to ensure compliance e.g. COSHH, fire, Infection Prevention and Control, LOLER etc. Carrying out routine inspections and tests to fire safety equipment in the main hospice building, including fire alarms, emergency lights, escape routes and extinguishers to ensure they are compliant and in working order; undertaking routine checks of first aid equipment; About us St Mary's Hospice provides care and comfort for patients living with any life shortening illness or long term condition and their family. We support people for the moment of diagnosis and their families for longer. Job description Job responsibilities Estates Co-Ordinator £ 13.15 per hour 30 hours a week (Monday Friday) Are you the kind of person who is thrilled by ticking off checklists and gets an adrenaline rush in organising schedules? Are you a practically minded problem solver with an inquisitive nature and a thirst for learning? If that's your kind of challenge, then read on ... Could you be the unsung hero who keeps us on track for all jobs, checks, service contracts and the never ending to do list? If you're nodding along and thinking, Job description Job responsibilities Estates Co-Ordinator £ 13.15 per hour 30 hours a week (Monday Friday) Are you the kind of person who is thrilled by ticking off checklists and gets an adrenaline rush in organising schedules? Are you a practically minded problem solver with an inquisitive nature and a thirst for learning? If that's your kind of challenge, then read on ... Could you be the unsung hero who keeps us on track for all jobs, checks, service contracts and the never ending to do list? If you're nodding along and thinking, Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Person Specification General Requirements Essential <ul> <li>Please refer to job description above</li> </ul> Desirable <ul> <li>Please refer to job description above</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name St. Mary's Hospice Address Cumbria LA127JP Employer's website

Estates Co-ordinator

Here at Cheshire West and Chester Council, we are committed to providing excellent Adult Social Care services to residents. We are one team, putting what matters to people first and are investing in a number of roles, across our service areas to grow our dynamic, solution focused team. So, wherever you are in your life, there is something to suit you in Adult Social Care, whether that be meaningful work, feeling valued in your role, career progression, pay progression or a great work life balance, this is where you will find it. If you want to be a part of our welcoming, values driven service and are passionate about being part of a team that can make a real difference for local people, please take a look at the roles we have available. An exciting opportunity has arisen during our Adult Social Care team's transformation journey to create a new statutory care and accommodation team, to ensure that we can enable the residents of Cheshire West and Chester to live great lives within thriving communities. The council is looking to recruit full-time temporary for 12 months Health and Housing Officer into our Statutory Care and Accommodation Team. This innovative team will work with the local care and housing providers, alongside the council's housing, strategic commissioners and adult social care teams who support people with learning disabilities, autism, neurodivergence and mental ill health to oversee and manage delivery of innovative housing solutions to help people find them a home for life, that can maximise their independence and enable them to live great lives. This new team will be responsible for the delivery of accommodation solutions for people with statutory care and accommodation needs. They will support social care, commissioning, and health colleagues to develop innovative housing solutions to better meet the accommodation needs of people with statutory care needs, or those at risk of admission or unable to be discharged from a healthcare setting due to a housing need. The team will project manage delivery plans for 'properties' once care providers have been commissioned overseeing &amp; supporting providers to ensure that property developments are feasible and monitoring progress against plan; helping to navigate through councils' requirements - acting as point of contact for any questions from providers and supporting projects through housing benefits; planning; environmental assessments etc. liaising between council teams and navigating internal and external management structures to ensure that projects are delivered smoothly. Proactively work with colleagues from across council directorates and traditional organisational boundaries to understand all potential routes to identification and matching with appropriate accommodation solutions. The council is currently looking to recruit a Health and Housing Officer on a temporary 12-month contract. This post will be hosted by Cheshire West and Chester's complex housing options team, which is an NHS Cheshire and Merseyside Integrated Care Board funded role. The funding for this role was secured by Liverpool City Region Combined Authority as a pilot opportunity to ensure that assessments are completed under the Homelessness Reduction Act. This new development role provides a unique opportunity to innovate and create genuinely integrated ways of working across health, housing and social care to help people with statutory care and accommodation needs to find a 'home for life'. The purpose of these roles is to better understand the current capacity of specialist supported housing across Cheshire West and Chester. To support forecasting and identify systematic issues and common barriers that hamper statutory care and accommodation provision and feed this back, making recommendations to the Adult Social Care Operational/Strategic Commissioning, Quality and Market management teams regarding Policy, practice and procedural changes. Produce and maintain records to capture housing with statutory care needs analysis; support development of robust toolkits and processes to manage the Accommodation with Care Needs to ensure accurate capacity/demand and forecasting. Ensure that practice informs commissioning intentions to address gaps in services. Our values are important to all of us, we live and breathe them, and they shape how we work together to create positive environments where both colleagues and people who use our services can be inspired to reach their potential. If you share our values and commitment, then you're our kind of person. You will have the opportunity to; <ul> <li>Work in a forward-thinking Council and within teams that have clear, shared values</li> <li>Work with local people to understand their care and support needs and help to identify options available to them.</li> <li>Be pivotal to ensuring people are connected to the support services and community assets they need to live great lives.</li> <li>Receive great support from our proactive and knowledgeable management team.</li> <li>Develop and progress in your career through training and development opportunities in a variety of pathways, including the opportunity to train as a Social Worker through our fully funded apprenticeship programme.</li> </ul>You will have: <ul> <li>5 GCSE's (or equivalent) Grade C or above (Essential) </li> <li>Knowledge of information management and governance protocols including General Data Protection Principles (GDPR)</li> <li>Experience working with vulnerable people (Essential)</li> <li>Experience of managing a caseload and working with complex clients.</li> <li>Have experience of identifying risk levels, vulnerability and needs.</li> <li>Knowledge and understanding of the current Homelessness Legislation (Essential)</li> <li>Ability to develop a good working relationship with colleagues and partners to deliver a co-ordinated response.</li> <li>Knowledge of Trauma Informed and Strengths Based practices and a person-centred approach. (Desirable)</li> <li>Have the ability to manage time and prioritise work to meet deadlines and organise your own workload.</li> </ul>This is a hybrid role where you will be based at our offices across the borough as well as the opportunity to work at other locations, complete visits and work from home. Come and join us, working in an authority that has an excellent reputation, great working culture and is an inclusive and dynamic place to work. We consider our workforce to be of high value, placing wellbeing at the forefront. The benefits of working for the Council go well beyond making a difference to people's lives, as well as working within a supportive environment with people who share your values you will have access to a huge range of benefits including discounts on: <ul> <li>High street and supermarket shopping</li> <li>Gym membership</li> <li>Holidays</li> <li>Days out</li> <li>Cinemas</li> <li>Childcare vouchers</li> <li>Cash back scheme on any medical treatment that you may require via Medicash</li> <li>Car lease scheme (Brand new fully maintained and insured car for 3 years in return for a fixed monthly payment via salary sacrifice)</li> <li>Cycle Scheme (Save up to £320 on the cost of a brand-new bike and equipment)</li> </ul>We also offer: <ul> <li>Competitive salary</li> <li>A generous holiday allowance starting at 26 days pro rata (plus bank holidays) increasing with length of service to 31 days and the ability to purchase additional leave.</li> <li>An excellent career average pension scheme with employer contributions of 22.3%. (Employer contributions elsewhere are typically 3%)</li> <li>The opportunity to develop your skills and career</li> <li>Rewards and Recognition for going above and beyond such as additional annual leave and shopping vouchers</li> <li>Supportive team and culture</li> <li>Opportunity to purchase up to 10 days additional annual leave</li> <li>An Employee Assistance Programme, which offers free 24/7 confidential assistance, practical information, and emotional support.</li> </ul>For further information please contact <a href="mailto:ascrecruitment@cheshirewest.gov.uk" target="_blank">ascrecruitment@cheshirewest.gov.uk</a>

Health and Housing Officer

Job Role Housing Officer Are you passionate about helping people? Join our team as an Housing Officer and support our participants with their housing needs. You'll oversee a caseload of adult males in either a custodial or community environment. You'll work alongside probation practitioners and perform initial assessments to determine their specific needs and create customised accommodation plans through a series of agreed interventions. This process includes keeping participants informed about decisions that affect them and ensuring they understand their rights. Our successful candidate will ideally has knowledge of homelessness or experience in the criminal justice sector. However, we recognise that not everyone will meet all criteria. If you are engaging, compassionate, resilient, and comfortable working with a diverse range of people from various backgrounds then this is the job for you. We provide on-site training and support to help you develop your knowledge and skills throughout your position. This is a rewarding opportunity by making a change to someone's life, you can create a significant impact on their future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,500 - £29,000 per annum pro rata (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual salary review • Refer a friend scheme • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: Managing cases from Merseyside Prisons Hours: Part Time 18.5 hours per week Contract: Permanent Closing Date: 26 November 2024 Key Responsibilities <ul> <li>Manage a caseload of participants, producing personalised accommodation plans</li> <li>Carry out initial assessments, considering risk, situation and need</li> <li>Record progress and outcomes timely and accurately using case management system</li> <li>Maintain contact with participants, identifying any emerging risks and concerns For full job description, follow the link: Housing Officer</li></ul>Skills and Experience <ul> <li>Experience or knowledge of Accommodation (incl. legislation) - desirable</li> <li>Highly effective interpersonal and communication skills both verbally and in writing</li> <li>Ability to establish and maintain effective working relationships</li> <li>Experience or knowledge of the work of the Criminal Justice System</li> <li>Good organisation skills and ability to meet deadlines</li></ul>Additional Information Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of "Ex-Offenders" can be found on our website under" About us" Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Housing Officer - Part Time - (Merseyside)

Job Role Housing Officer Are you passionate about helping people? Join our team as an Housing Officer and support our participants with their housing needs. You'll oversee a caseload of adult males in either a custodial or community environment. You'll work alongside probation practitioners as well as perform initial assessments to determine their specific needs and create customised accommodation plans through a series of agreed interventions. This process includes keeping participants informed about decisions that affect them and ensuring they understand their rights. Our successful candidate will ideally has knowledge of homelessness or experience in the criminal justice sector. However, we recognise that not everyone will meet all criteria. If you are engaging, compassionate, resilient, and comfortable working with a diverse range of people from various backgrounds then this is the job for you. We provide on-site training and support to help you develop your knowledge and skills throughout your position. This is a rewarding opportunity by making a change to someone's life, you can create a significant impact on their future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £25,500 - £29,000 per annum (dependent on experience) with these great benefits: • 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days) • 2 Volunteer Days • Pension - 5% Employee 5% Employer • Healthcare Cash Plan, incl. 3 x salary life assurance • Annual salary review • Refer a friend scheme • Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There's an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: Merseyside Prisons You will be required to work from home for one to two days each week. Hours: Full time, 37 hours per week. Contract: Permanent Closing Date: 27 November 2024 Key Responsibilities <ul> <li>Manage a caseload of participants, producing personalised accommodation plans</li> <li>Carry out initial assessments, considering risk, situation and need</li> <li>Record progress and outcomes timely and accurately using case management system</li> <li>Maintain contact with participants, identifying any emerging risks and concerns For full job description, follow the link: Housing Officer</li></ul>Skills and Experience <ul> <li>Experience or knowledge of Accommodation (incl. legislation) - desirable</li> <li>Highly effective interpersonal and communication skills both verbally and in writing</li> <li>Ability to establish and maintain effective working relationships</li> <li>Experience or knowledge of the work of the Criminal Justice System</li> <li>Good organisation skills and ability to meet deadlines</li></ul>Additional Information Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of "Ex-Offenders" can be found on our website under" About us" Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Housing Officer - (Merseyside)

Job Role Housing Officer Are you passionate about helping people? Join our team as an Housing Officer and support our participants with their housing needs. You'll oversee a caseload of adult males in either a custodial or community environment. You'll work alongside probation practitioners as well as perform initial assessments to determine their specific needs and create customised accommodation plans through a series of agreed interventions. This process includes keeping participants informed about decisions that affect them and ensuring they understand their rights. Our successful candidate will ideally has knowledge of homelessness or experience in the criminal justice sector. However, we recognise that not everyone will meet all criteria. If you are engaging, compassionate, resilient, and comfortable working with a diverse range of people from various backgrounds then this is the job for you. We provide on-site training and support to help you develop your knowledge and skills throughout your position. This is a rewarding opportunity by making a change to someone's life, you can create a significant impact on their future. In return for your dedication, knowledge, and commitment, we're offering a competitive salary of £24,650 - £29,000 per annum pro rata (dependent on experience) with these great benefits: <ul> <li>25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy additional days)</li> <li>2 Volunteer Days</li> <li>Pension - 5% Employee 5% Employer</li> <li>Healthcare Cash Plan, incl. 3 x salary life assurance</li> <li>Annual salary review</li> <li>Refer a friend scheme</li> <li>Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits Interested? There's an easy-to-apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on 01702 595200. Communities and Education Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland, and internally with our employee owners. People are at the front, centre and heart of every service we provide and each decision we make. What it means to be employee-owned. What our people say. Location: Lancashire Hours: 22.57 hours per week Contract: Permanent Closing Date: 26 November 2024</li></ul>Key Responsibilities <ul> <li>Manage a caseload of participants, producing personalised accommodation plans</li> <li>Carry out initial assessments, considering risk, situation and need</li> <li>Record progress and outcomes timely and accurately using case management system</li> <li>Maintain contact with participants, identifying any emerging risks and concerns</li></ul>For full job description, please follow link: Housing Officer Skills and Experience <ul> <li>Experience or knowledge of Accommodation (incl. legislation) - desirable</li> <li>Highly effective interpersonal and communication skills both verbally and in writing</li> <li>Ability to establish and maintain effective working relationships</li> <li>Experience or knowledge of the work of the Criminal Justice System</li> <li>Good organisation skills and ability to meet deadlines</li></ul>Additional Information Communities and Education Division is the Justice and Social Care division of Seetec, delivering tailored support to participants across a range of contracts, including as CFO Activity Hubs, Education, Accommodation, Personal Wellbeing and Approved Premises. We believe that everyone should have the opportunity to build a better future, regardless their past choices or the challenges they face. We are committed to combining our knowledge, skills and talents across the justice and social care sectors to deliver services and interventions that overcome the barriers that hold people back from living more fulfilled lives. Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending, successfully reintegrate into to their local communities and address barriers to work. Seetec is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values. You will be required to process a Disclosure and Barring Service (DBS) check. Seetec support the recruitment of ex- offenders and will not discriminate in anyway. Our full policy statement of "Ex-Offenders" can be found on our website under" About us" Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Housing Officer P/T - (Lancashire)

The role Job Title: Building Safety Manager Salary: £53,283 - £56,082 Location: The Johnson Building, Farringdon, EC1N 8JS. This role is also eligible for our smarter working policy Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 58,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England About the Role: We are looking to recruit additional Building Safety Managers as part of a new team to assist with further developing our Building Safety Management systems (BSMs) and safety regime to deliver real improvements in customer safety &amp; engagement. You will take all reasonable steps to prevent any building safety incidents and reduce the severity of an incident, should one occur. You will be inquisitive in approach and will use data, information, site surveys, feedback &amp; insight from customers to anticipate where issues may be present and take actions to mitigate individual issues and improved systems of working to mitigate repeat issues. You will review, instigate and record quality assurance interventions in order to build evidence to support our BSMs and production of building safety cases. What you will need to Succeed: The successful candidate will have a strong technical background with a clear understanding of the Building Safety Act, Building Regulations and British Standards with experience gained in housing and property. You will be a key contact both internally and with 3rd party free holders and managing agents to ensure that the occupants of our building are safe and feel safe. So great project management and interpersonal skills is essential. You will be working as part of team of specialists, where customer focus, competence, cultural change, collaboration and information sharing and systems working are essential. Due to the nature of this role a full driving licence is required and access to transport. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Building Safety Manager

The role Job Title: Building Safety Manager Salary: £50,620 - £53,283 Location: Waterfront House, Beeston, Nottingham, NG9 1LA. This role is also eligible for our smarter working policy. **Travel to London will be required a minimum of twice a month** Metropolitan Thames Valley Housing is one of the UK`s leading providers of affordable housing and care and support services. We employ over 1900 people to manage and develop our large portfolio of nearly 58,000 homes serving over 75,000 customers across London, the East Midlands, Southern and the East of England About the Role: We are looking to recruit additional Building Safety Managers as part of a new team to assist with further developing our Building Safety Management systems (BSMs) and safety regime to deliver real improvements in customer safety &amp; engagement. You will take all reasonable steps to prevent any building safety incidents and reduce the severity of an incident, should one occur. You will be inquisitive in approach and will use data, information, site surveys, feedback &amp; insight from customers to anticipate where issues may be present and take actions to mitigate individual issues and improved systems of working to mitigate repeat issues. You will review, instigate and record quality assurance interventions in order to build evidence to support our BSMs and production of building safety cases. What you will need to Succeed: The successful candidate will have a strong technical background with a clear understanding of the Building Safety Act, Building Regulations and British Standards with experience gained in housing and property. You will be a key contact both internally and with 3rd party free holders and managing agents to ensure that the occupants of our building are safe and feel safe. So great project management and interpersonal skills is essential. You will be working as part of team of specialists, where customer focus, competence, cultural change, collaboration and information sharing and systems working are essential. Due to the nature of this role a full driving licence is required and access to transport. Please note :- we do not currently offer visa sponsorship. What's in it for you? Our benefits include:-<ul><li>28 days annual leave plus 8 bank holidays (pro rata for part time) per year </li><li>2 volunteering days per year for things like helping out in local communities</li><li>An additional 'Beliefs day' once a year to have an extra a day off</li><li>Supported family friendly approach with extended parental leave</li><li>Enhanced pension with matched contributions of up to 9%</li><li>Option to buy or sell up to 5 days annual leave per year</li><li>Life assurance cover 3 x your salary</li><li>Cycle2work scheme</li><li>Hybrid Working - Dependent on job role and department</li><li>Health cash plan scheme for your everyday healthcare needs which you can add your family members too</li><li>Tenancy deposit - interest free loan to help with rental deposits and season Ticket loan</li><li>Access to extensive learning and training opportunities with Wisebox platform</li><li>Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues</li><li>Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support</li><li>Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation</li></ul>About us We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH. Learn more about our benefits and organisation by viewing our attached document Our promise Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme. We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other's wellbeing. We provide a platform of Network groups for employees to share views, tell us what we're doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-<ul><li>Gender</li><li>Ethnicity</li><li>LGBTQ+</li><li>Disability</li></ul>Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together! We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

Job Description About the Role We have a permanent opportunity for full-time Independent Living Advisor to join our team in Cherwell Court and Roeacre Court in Heywood. Reporting to the Independent Living Manager, you will be responsible for providing an intensive housing management service to Guinness customers. This will include developing successful customer relationships, assisting prospective customers to view properties and settle into their accommodation, assisting in tenancy management matters and ensuring customers understand their rights and responsibilities in accordance with their tenancy agreement. You will also assist customers to access correct housing benefit assistance or financial advice to pay rent/service charges, complete referrals for assistive technology, aids and adaptations which will help to maintain customer independence. You will carry out periodic site inspections and tests to ensure scheme is fully operational and Health and Safety compliant, as well as monitoring the quality of contractors, such as window cleaning and grounds maintenance. A full UK driving licence and access to your vehicle is required as you will be travelling between our schemes in the area. Please note, the successful individual will require business insurance for their vehicle. What we're looking for: <ul> <li>Previous experience of working with the elderly and proven ability to foster a spirit of co-operation and sense of independence within this group.</li> <li>Demonstrable commitment to Equality and Diversity.</li> <li>Ability to adapt communication style to suit individual needs or when explaining technical information.</li> <li>Previous experience of carrying out administrative work including numeracy work.</li> <li>Ability to work on own initiative and as part of a team.</li> <li>Good verbal and written communication.</li> <li>Good knowledge of Microsoft Office.</li> <li>Full UK Driving Licence and access to own vehicle.</li></ul>What you will get in return: <ul> <li>A competitive salary - £25,521 per annum.</li> <li>35 hours per week, Monday - Friday, 9am - 5pm.</li> <li>Work mobile.</li> <li>Free enhanced DBS.</li> <li>Company sick pay after a qualifying period and life insurance.</li> <li>Helping to save for your future! Guinness will contribute up to 9% towards your pension a matched basis.</li> <li>Career development.</li> <li>Excellent lifestyle benefits portal including cycle to work scheme and fantastic discounts at supermarkets and many other shops, on-line retailers &amp; leisure activities.</li> <li>Simply Health cashback scheme.</li> <li>Employee Assistance Programme, plus more!</li></ul>If you're interested in joining us and would like to apply for this role, we would love to hear from you! INDTGP TJTGP About Us The Guinness Partnership is one of the leading providers of affordable housing and care services in England. Our Care &amp; Support Service helps vulnerable people live as independently, happily, and healthily as possible, specialising in services for older people and people with learning and physical disabilities. Our aim is to improve people's lives and create possibilities for them. We make a difference by listening and responding to our customers' needs. We strive to be a great place to work, with employees who are passionate about what they do. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

About us Lendlease are a globally integrated real estate group, we draw on decades of experience and the latest thinking in development, design, placemaking, construction and investments to deliver iconic and enormously successful places. Our residences offer more than just a home. We create places people want to be, care about and feel connected to. Tenants are offered flexible leases and superior service, quality eco-conscious living and a sense of community through social connection and convenience. The result is a build to rent/multifamily product centred on tenant experience to provide the best outcome for both our residents and leasing success. The Role Lendlease is seeking to appoint a Community Manager to support us in realising our vision. This role is critical to the development and success of this new team and will be responsible for the profitable operation of the apartment community, while providing excellent customer service and asset preservation and enhancement. What will you do? <ul><li>Supervise the daily activities of multiple operations teams to support efficient operations and ensure property services meet Company standards, or supervise and coordinate the staff or team leaders which may include overseeing the provision of quality services for customers and allocating tasks within client management plans to support staff in efficiently and safely performing their duties and to ensure all residents receive quality services in line with Company standards.</li><li>May typically oversee the maintenance and repair works undertaken by operations staff, regularly reviewing property facilities, identifying potential security and safety risks, allocating tasks needed to address risks and overseeing maintenance works to ensure the Property remains compliant with Company and statutory environmental, health and safety (EH&amp;S) standards.</li><li>Supervise and facilitate the daily performance and development of operations staff, coaching and building the skill sets required to ensure that staff are adequately resourced to perform their duties.</li><li>Build a vibrant, safe and welcoming community our residents enjoy being a part of.</li></ul>You will bring <ul><li>Proven block management / residential property management experience.</li><li>Experience in either a business operations role, and/or knowledge of the property management industry, and property management principles and relevant legislation.</li><li>Motivational team leader with experience delivering exceptional customer service</li><li>Results focused.</li><li>Excellent communication and organising skills including the ability to concurrently manage multiple tasks involving varied stakeholder groups.</li></ul>What we provide <ul><li>Car allowance </li><li>Industry leading pension scheme</li><li>Private medical health benefit and dental plan options</li><li>Enhanced parental leave</li><li>Life assurance</li><li>25 days annual leave with the option to buy or sell additional days</li><li>Wellbeing leave</li></ul><ul><li>Health and wellbeing support and initiatives</li><li>24/7 confidential Employee assistance programme</li><li>Discounted gym membership to over 2,500 gym's nation wide</li></ul>Want to find out more about our benefits? Click here. Belong at Lendlease We offer workplaces that unite diverse minds; where respect, equal treatment and equal opportunity are just the norm. We are a disability inclusive employer. Click here to see our standard recruitment process. If you need any adjustment or changes to the process, email us to let us know if you have a preferred communication method. We build careers, develop skills, and invest in people. Imagine what more you can do here. Lendlease is committed to being a diverse and inclusive employer of choice by engaging, enabling and empowering our people. All qualified applicants will receive consideration for employment and we are happy to consider flexible working arrangements. Inclusion sets us all up for success and we particularly encourage applications from currently under-represented groups in our industry including those who self-identify as women, black, Asian, minority ethnic, lesbian, gay, bisexual, transgender and/ or disabled.

Community Manager

The vacancy Fixed Term Contract - 14 months Full time (37 hours week) We are looking for an experienced, self-motivated individual, preferably with Housing Management experience, to provide an excellent level of tenancy and neighbourhood management services to our local neighbourhoods, ensuring a strong customer focus at all times. This is a home based role, visiting customers as required, with the occasional need to attend Head Office based in Bedford Heights to meet with colleagues and for team meetings. What you will be doing: <ul> <li>Maximising rent and void loss and ensuring tenancy sustainment</li></ul><ul> <li>Managing lower level ASB cases to a high standard and be safeguarding aware</li></ul><ul> <li>Working alongside the Complex Case team Housing Officers to ensure that comprehensive, consistent services are provided to our customers, ensuring they are at the heart of everything we do.</li></ul><ul> <li>Undertake regular estate inspections, monitoring estate services and completing fire safety inspections.</li></ul><ul> <li>Working closely with internal and external partners to ensure a seamless and wholistic offering to customers.</li></ul><ul> <li>Ensuring that tenancies are managed appropriately according to the circumstances of the household, making referrals and signposting for support as necessary.</li></ul>We'd love to meet someone with: <ul> <li>Excellent customer service skills putting the customer at the heart of what we do</li></ul><ul> <li>Good problem-solving, negotiation and influencing skills</li></ul><ul> <li>Strong communication skills, both written and verbal</li></ul><ul> <li>Excellent time management and organisational skills</li></ul><ul> <li>Experience of working in partnership with internal teams and external organisations to achieve shared goals</li></ul>Amongst what we offer you is: <ul> <li>A competitive salary</li></ul><ul> <li>28 days holiday PLUS Bank Holidays</li></ul><ul> <li>A generous contributory pension scheme</li></ul><ul> <li>Private health care</li></ul><ul> <li>Free life assurance</li></ul><ul> <li>Access to an extensive suite of wellbeing services and tools including a digital gym</li></ul><ul> <li>Opportunities for learning and development</li></ul><ul> <li>Discounted gym membership</li></ul><ul> <li>Retail discount scheme</li></ul>Please note the successful candidate will need to complete a Basic DBS application. Closing date: Friday 6th December 2024 Interview Date: To be confirmed We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible About us bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing. We are a leading provider and developer of affordable homes - for rent, sheltered, residential care and shared ownership. We work together with communities - to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities. All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services. We own or manage over 19,500 homes and over 500 staff. Our vision and values To build communities where people can live happily in a home they can afford. Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together. We are ambitious We are better together We show empathy We take responsibility Benefits We believe that benefits should be more than just perks. For us, they aren't simply little extras added on at the end, they're fundamental parts of what we stand for, from the very beginning. As standard. That's why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day. Money &amp; Time <ul> <li>Holiday entitlement of 28-33 days a year, plus public holidays</li> <li>Contributory pension scheme</li> <li>Competitive pay</li> <li>Life assurance cover</li></ul>Health &amp; Wellbeing <ul> <li>Private healthcare</li> <li>Mental Health First Aid</li> <li>Counselling service</li> <li>Eye tests</li> <li>Discounted gym membership</li> <li>Cycle to Work scheme</li> <li>Free annual flu jabs</li> <li>Wellbeing activities and events</li> <li>Free fruit and refreshments</li></ul>Recognition <ul> <li>Long service award</li> <li>Annual staff recognition awards</li> <li>Discretionary reward scheme</li></ul>Lifestyle <ul> <li>Annual volunteering day</li> <li>Social events, clubs and activities</li> <li>Breakout areas</li> <li>Onsite cafe/restaurant at headquarters</li></ul>Development <ul> <li>Opportunities for professional training and qualifications</li> <li>Workshops and training sessions for new skills</li> <li>A fresh and modern eLearning platform</li></ul>

Housing Officer

We are Places Management; we help to maintain over 80,000 properties across the UK, so our customers are proud to call them home. We want you to join the Places for People Group and the 11,000 other colleagues on our journey; colleagues who have helped to build, manage, maintain places that people are proud to call home and stay active in. How do we do all this? We surround ourselves with get things done people, can do people and inspiring people. Our people live and breathe our SPIRIT values; we are the place for spirited people. More about your role This role is based in Huntingdon allowing you to collaborate with the Housing team. You will primarily support the Tenancy Enforcement and Communities Teams but may be asked to support other teams across the business. In this role you will provide a comprehensive administrative service for the Housing Management and Tenancy Enforcement Team. You will give advice and information to internal and external customer via the phone and email, delivering a high quality of customer service throughout. Your role will cover several administrative duties from updating and managing IT systems and tenancy records to logging and investigating complaints from customers. You will have contact with customers and within internal departments enabling us to provide high-quality customer service and administrative support For a full list of duties please download the attached Job Description. More about you To be successful in this role you will have a good administration background and possess excellent customer service skills. With a 'Can do' approach to tasks you will have the ability to work under pressure and unsupervised as well as being able to contribute to a good team working environment You will have the ability to be empathetic with our customers and their situations when necessary and will take a pro-active approach to problem solving. At Places for People, we prioritise our dedication to safer recruitment. Therefore, a enhanced DBS check is mandatory for this position. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly</li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - up to 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more</li> </ul>

Housing and Wellbeing Coordinator

Amentum is a premier global technical and engineering services partner. We draw from a century-old heritage of operational excellence, mission focus, and successful execution underpinned by a strong culture of safety and ethics. We are now recruiting for a Learning and Development Advisor to join us permanently support our major projects. The Learning and Development Advisor (UK) will provide support to the programmes across the client portfolio. Working as part of the team it is expected that they would have good communication skills both verbal and written, the understanding and the ability to use standard office IT package software (word, excel, powerpoint) would be a significant part of the role. The role requires someone who can impact and influence both managers and colleagues to ensure that learning and development activities are planned in, completely in a timely manner and can also review and analse data to support with reporting on training activities. Responsibilities include: <ul><li>Act as the first point of contact providing advice and guidance on all aspects of Learning &amp; Development.</li><li>Conduct thorough assessments to identify skill gaps and training needs across the teams.</li><li>Develop strategies to promote a culture of continuous learning and knowledge sharing. Encourage participation in learning activities through effective communication and engagement activities.</li><li>Work closely with Heads of Profession to identify training requirements ensuring that these are relevant, beneficial and accessible.</li><li>Work closely with the Operations Managers to support the requirement of required training. Tracking, coordinating and managing the mandatory training cycle.</li><li>Coordinate logistics and scheduling the delivery of multiple training requests. Ensuring records are kept up to date.</li><li>Coordinate legal compliance and mandatory courses for relevant colleagues.</li><li>Monitor completion of online courses.</li><li>Coordinate completion of client required courses.</li><li>Process employee career development applications in line with the annual training cycle.</li><li>Analyse performance data and feedback to inform training priorities.</li><li>Forecast and oversee the costs relating to any external training, providing regular updates on output and delivery.</li><li>Continually update employee training records on the HRIS.</li><li>Manage external providers. Develop and own the relationships with suppliers of training services including agreeing any terms of service, service level agreements and return on investment activity where training is delivered by external parties.</li><li>Maintain the Learning and Development Preferred Suppliers List (PSL).</li></ul>Safety Accountabilities: <ul><li>Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.</li><li>Security - understands the legislation, policy, and sensitivities of the work we are engaged in, particularly nationally significant and with real interest from undesirable actors.</li></ul>Position Knowledge, Skills, and Abilities Required: <ul><li>Proven experience in a learning and development role</li><li>Demonstrable knowledge of learning and development processes</li><li>Able to work unsupervised and flexibly when necessary</li><li>Accurate and thorough attention to detail</li><li>Computer literate and high level competency in Microsoft Office suite and other standard business software systems.</li></ul>Advantageous <ul><li>CIPD Level 3 in Learning and Development</li><li>Associated member of the CIPD</li></ul>For this role, there is a requirement to be onsite in Aldermaston, 4 days a week. Due to the nature of our business, we need all candidates to ideally be Security Cleared (SC) or have no issue in obtaining SC. A prerequisite for SC is that the applicant has lived in the UK for at least the last 5 years. Amentum is an equals opportunities employer. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran's status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

Learning and Development Advisor

An exciting and diverse opportunity has become available to deliver support to people in tenancies and temporary homelessness accommodation across Cheshire East through a supportive structure. This will be achieved by supporting individuals and families affected by homelessness to achieve and sustain accommodation. Focusing on barriers to housing such as domestic abuse, substance misuse. mental health issues and offending. ABOUT THE ROLE There is 1 permanent role for Housing Support Officer, this is Monday - Friday 37 hrs (9am-5pm) This role requires someone who drives and has access to their own vehicle. Do you enjoy supporting people to overcome barriers? Do you have excellent people skills? Can you work in a fast paced enviroment with complex people? If yes and you would you like to use your skills to support homeless people and families then we would welcome your application. This role is varied and exciting, although the majority of the time you will be a support worker you will have a caseload of homeless households that are in our temporary accommodation, there will be a requirement to be cover our floating support service. This would require supporting tenants/ residents with initial sign up, support planning, set up of bills and benefits and overcoming barriers to sustained accommodation. You will be required to work with other support agencies, accommodation providers and other relevant persons to enable them to settle in, to sustain and where required to promptly move on from accommodation. The households will be based in Cheshire East's temporary accommodation, private tenancies and/ or in social housing tenancies. The role will be focused on promoting independence through support and a multi-agency approach, ensure that households are enabled to achieve independence and receive a good level of physical, emotional, social, and intellectual support. Whilst continually assessing and reviewing risks to yourself, other agencies, other people in the household. WHAT WE GIVE IN RETURN <ul> <li>ENHANCED ANNUAL LEAVE - 34 days annual leave (inclusive of bank holidays) from day 1, increasing to 39 days after only 5 years` service</li> <li>ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay</li> <li>EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce, and overcome the impact of life issues which they may experience from time to time, both withing work and their personal life.</li> <li>VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O1 pay monthly plans.</li> <li>DISCOUNTED GYM MEMBERSHIPS - Access to corporate membership prices for Everybody Leisure which includes:</li> <ul> <li>Gym, Swim and Group Fitness at all 16 facilities</li> <li>Off-Peak Racket Sports</li> <li>Athletics Tracks</li> <li>Sauna/Steam/Spa</li> </ul> </ul>To find out more about our rewards and benefits package, please click here (insert this hyperlink <a href="https://www.cheshireeast.gov.uk/pdf/jobs-and-careers/ce-reward-brochure-digital-6970.pdf" target="_blank">https://www.cheshireeast.gov.uk/pdf/jobs-and-careers/ce-reward-brochure…</a> ) HOW TO APPLY To apply for the role please click apply for this job at the bottom of the page, or, for an informal chat about the role please contact Rachael shaw - Homeless Support Services Team Leader on 07741176633 or email: <a href="mailto:rachael.shaw@cheshireeast.gov.uk" target="_blank">rachael.shaw@cheshireeast.gov.uk</a> For any technical enquiries please email <a href="mailto:sourcingteam@ecwip.co.uk" target="_blank">sourcingteam@ecwip.co.uk</a> Please quote job reference number in all correspondence.

Housing Support Officer

Project Worker Victoria House, Victoria Street, Manchester, M11 2LY £12.50 37.5 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, Victoria House, Manchester At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul> <li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li> <li>Assessing customers' needs by writing and updating support plans</li> <li>Being a first point of call to receive and direct all customer queries</li> <li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li> <li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li> <li>Handling occasional emergency situations</li> <li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul> <li>Experience of working with adults who have experienced homelessness</li> <li>Enthusiastic and flexible with a strong "can-do" attitude</li> <li>Ability to work as part of a team and on own initiative</li> <li>Strong organisational skills as well as functional literacy and numeracy</li> <li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li> <li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul> <li>£12.50 per hour</li> <li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays)</li> <li>A pension scheme with employer contributions</li> <li>A variety of online discounts and rewards from major retailers</li> <li>Health and well-being plans</li> <li>Life assurance</li> <li>Family friendly arrangements, including opportunities for flexible working</li> <li>Tax efficient savings through our Cycle to Work scheme</li> <li>A wide range of learning and development opportunities</li></ul>Job Reference: 222125 - #SSL Closing Date: 8 December 2024 We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Worker

Are you personable, passionate and thrive working with older people? Do you have a natural ability to network and build effective relationships? If so, you could be a Scheme Manager at Peabody, helping our older residents to maintain their independence, whilst ensuring their safety and security. Your typical day could start with providing practical assistance to a resident before you undertake a site inspection. Then you might be meeting with an internal or external stakeholder to effectively signpost a resident to additional or specialist support before you lead a scheme event promoting resident participation and wellbeing. As Scheme Manager, you'll be at the heart of your Peabody community, playing a crucial role supporting the practical needs and wellbeing of residents. You'll actively work with residents in the management of their self-contained flat, developing and improving Peabody's service to them and ensuring we take full account of our older residents' needs. Success in this role requires your presence at the sheltered housing scheme for five days each week, a total of 35 hours, as well as the ability to drive and have access to a vehicle. Your role covers all aspect of housing management - everything from estate, scheme, and property inspections to identifying issues and capturing feedback to continuously improve our services and customer satisfaction. If you're energised by supporting your customers and, like us, committed to helping people flourish, we want to hear from you. To be a success in this role, you're <ul> <li>Experienced in providing support to vulnerable adults.</li> <li>Experienced working in housing.</li> <li>Knowledgeable of the importance of record keeping and understand safeguarding.</li> <li>A driver and have access to a vehicle with the appropriate insurance. </li></ul> This role will require an Enhanced DBS check Here just a few of the benefits for working at Peabody: <ul> <li>30 days' annual holiday plus bank holidays </li> <li>Flexible benefits scheme, including options for Healthcare, Dental care, Critical illness cover, vouchers, technology scheme and access to a discount portal.</li> <li>4 x Life Assurance</li> <li>Professional development by access to "paid for" apprenticeship programs and qualifications</li> <li>Two additional paid volunteering days each year </li> <li>Family friendly policies</li> <li>Up to 10% pension contribution matched 1:1</li></ul>Are you ready to apply? Please click on the 'Apply Now' button and submit both your CV and a bit about why we should consider you for the role. If you need to ask us anything else at all, feel free to drop an email to Chloe at <a href="mailto:Chloe.Singleton@peabody.org.uk" target="_blank">Chloe.Singleton@peabody.org.uk</a> and one of our team will be in touch. PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer. Interviews will take place week commencing the 9 December.

Scheme Manager

The Strategic Housing Team are seeking an experienced and knowledgeable individual to join the Homeless Relief Team as a Senior Homeless Relief Officer. This position is for 1 permanent full time officer, working 37 hours per week over a Monday - Friday working pattern. The team are currently working on a hybrid basis, 50/50 split between the office and remote working. The team work from both the Macclesfield and Crewe offices, the ability to travel within the borough is essential. ABOUT THE ROLE This is a rare opportunity to join at a senior officer position, working within an experienced &amp; evolving team. We are looking for an applicant who possesses a strong working knowledge of the Homeless Legislation, preferably an applicant who has worked within a local authority Housing Options team previously or within a similar role and can demonstrate a transferrable skills set. You will work within the Homeless Relief Team, part of the wider Housing Options service at Cheshire East Council, and provide day to day supervision and support to the Homeless Relief Officers in providing a quality comprehensive and pro-active housing advice and homelessness assessment service for all customers in order to prevent and relieve homelessness. Within your role you will manage a caseload of complex homeless cases and you will need excellent interviewing, evidence gathering and decision making skills. You will need to be able to communicate with the public confidently both verbally and in writing. You will be expected to represent Cheshire East at multi-agency meetings and have the ability to work with other agencies to find solutions to homelessness. As an organisation we continue to develop ways in which to improve our services and you will support The Homeless Relief Team Leader on service improvement, investigating, developing and implementing new initiatives to enhance the Housing Options and Homelessness Service. You will be responsible for robust recording of homeless prevention and relief cases for the purposes of data protection, audit, statistical analysis and government returns. This is a diverse role, with no one day the same, for more information on the role please view the "in this job you will" section within the attached JDPS document. ABOUT YOU You will have: <ul> <li>A solid understanding of the the Housing Act 1996 as amended by Homelessness Reduction Act 2017</li> <li>The ability to evidence confident application of the legislation and the ability to defend legislative challenges</li> <li>Experience of staff supervision</li> <li>Experience of complex case management</li> <li>Experience of delivering complex advice</li> <li>Experience of gathering statistics and analytical data </li> <li>An understanding of public sector work</li> <li>Experience of working with people face to face and over the phone</li> <li>Excellent computer literacy and IT skills</li> <li>Excellent organisational skills</li> <li>The flexibility to travel across Cheshire East where required</li> </ul>To find out more about our essential and desirable criteria for the role please view the "in this job you will need" section within the attached JDPS document. WHAT WE GIVE IN RETURN <ul> <li>ENHANCED ANNUAL LEAVE - 26 days annual leave (inclusive of bank holidays) from day 1, increasing up to 31 days after 5 years' service</li> </ul> <ul> <li>ENHANCED PUBLIC PENSION - A career average pension (contributions built at a rate of 1/49th of your yearly pensionable pay</li> </ul> <ul> <li>FLEXIBLE WORKING PATTERN - 37-hour standard full time working week with flexi time and hybrid/remote working arrangements </li> </ul> <ul> <li>PURCHASE OF ANNUAL LEAVE - The ability to purchase up to 10 days' extra annual leave each year in addition to your normal annual leave entitlements (this is pro-rata for part time staff)</li> </ul> <ul> <li>CYCLE TO WORK SCHEME - Receive up Income Tax and National Insurance savings of up to 25-39% off the retail price of the bike and safety equipment package (savings dependent on the value of your chosen package and your tax status</li> </ul> <ul> <li>EMPLOYEE ASSISTANCE PROGRAMME - A completely free to use and confidential assistance service for all employees to help staff manage, reduce and overcome the impact of life issues which they may experience from time to time, both within work and their personal life</li> </ul> <ul> <li>PAID VOLUNTEER LEAVE - Up to two days paid leave per year to volunteer for local organisations in the borough of Cheshire East</li> </ul> <ul> <li>VIRGIN MEDIA AND O2 DISCOUNTS - Exclusive discounts on Virgin Media Broadband and O2 pay monthly plans.</li> </ul> <ul> <li>DISCOUNTED GYM MEMBERSHIPS -Access to corporate membership prices for Everybody Leisure </li> </ul>To find out more about our rewards and benefit package follow this link Employee benefits (cheshireeast.gov.uk) ABOUT US Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we can offer you a wide range of challenging and rewarding career opportunities. At Cheshire East Council we are working for a brighter future - together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities. HOW TO APPLY If you want to be part of our award-winning council and contribute to our ongoing success, have the flexibility and drive to enable us to innovate, are committed to working as part of a team and striving to deliver exceptional service wherever you can, we would especially like to hear from you. To apply for the role please click apply for this job at the bottom of the page, or, for or an informal chat about the role please contact Katie Cooper FURTHER INFORMATION For further information please contact Katie Cooper via email <a href="mailto:Katie.cooper@cheshireeast.gov.uk" target="_blank">Katie.cooper@cheshireeast.gov.uk</a> Internet Explorer is no longer supported so please use a different browser when you submit your application - for example Google Chrome or Microsoft edge. You will also need to ensure pop ups are enabled. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application. If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however please do not be discouraged from applying again. For any technical enquiries please email <a href="mailto:sourcingteam@ecwip.co.uk" target="_blank">sourcingteam@ecwip.co.uk</a> Please quote job reference number in all correspondence.

Senior Homeless Relief Officer

Neighbourhood Officer Croydon Area Up to £37,000 plus paid business mileage Own Vehicle Required Hyde is looking to recruit a Neighbourhood Officer. As part of Hyde's commitment to improving customer service, Building Safety &amp; improving neighbourhoods, we are looking to recruit a number of people into our newly created Neighbourhoods Officer roles. The Neighbourhood Officers goal is to create a secure and comfortable living environment for customers foster positive relationships with the community and ensure that Hyde meets its legal and regulatory obligations related to customer safety and security. Responsibilities <ul><li>Undertake property inspections across neighbourhoods to ensure Hyde is adhering to regulatory requirements and improving standards.</li><li>Complete welfare and vulnerability checks with customers and produce personal centred risk assessments where applicable.</li><li>Provide a proactive front-line service to customers. </li><li>Foster strong relationships with residents, community groups, and local authorities, promoting a sense of security and trust within our housing communities.</li><li>Responsible for the delivery of operational tasks from the fire safety and building safety legislation across in-scope buildings.</li><li>Monitor and assess potential safety risks and hazards, conducting regular inspections and risk assessments to identify areas for improvement.</li><li>Ensure properties meet all relevant regulatory and compliance standards, including health and safety regulations, fire safety standards, building codes, and any other applicable legislation.</li><li>Maintain accurate records, documentation, and databases related to property management activities.</li><li>Monitor and evaluate the performance of safety-related contracts and service providers, ensuring high standards of service delivery.</li></ul>Essential Qualifications and Skills <ul><li>Previous experience within a site-based Neighbourhood or Housing position.</li><li>Strong organisational and time management skills to effectively prioritise tasks and meet deadlines.</li><li>Excellent communication and interpersonal skills for effective stakeholder engagement.</li><li>Attention to detail and ability to maintain accurate documentation.</li><li>Problem-solving skills to address maintenance and tenancy issues.</li></ul>Benefits <ul><li>Great holidays</li><li>Volunteering days off</li><li>35 hour working week (9-5)</li><li>A fantastic pension</li><li>Life insurance</li><li>Cashback on healthcare </li><li>Shopping discounts </li></ul>Diversity and inclusion are integral to the Hyde Group, We strive to build and nurture a culture where inclusivity is the norm and not an initiative. Many of the greatest ideas and discoveries come from a diverse mix of minds, backgrounds and experiences, and we're committed to cultivating an inclusive workplace which reflects our customer profile and where everyone is proud to be unique. Hyde is a disability confident employer and we are here to support you with any reasonable adjustments that you need throughout the recruitment process. We reserve the right to close this advert as soon as a suitable candidate has been identified.

Neighbourhood Officer

If you love creating memorable, impactful learning experiences that support people to grow and meet their potential - this could be your perfect next move. Our Learning and Development team is seeking a Learning and Development Advisor to join their team. You don't need to have stepped foot in a publisher's before to work with us, we're interested in bringing in new perspectives and challenging our thinking and ways of doing things. You'll be leading the ongoing development and delivery of learning opportunities as part of The Academy - a comprehensive suite of offerings available to colleagues; including workshops, mentoring, and online learning. You'll partner with expert trainers and teams across our business to create exceptional learning experiences and be the go-to person for learning queries. You'll lead our company mentoring programmes and support colleagues undertaking professional qualifications and external training. Key responsibilities: <ul> <li>Project plan The Academy activities across the year, including advertising, workshop scheduling, and managing timelines.</li> <li>Manage the learning offerings, build strong trainer relationships, and create internal communications.</li> <li>Partner with internal and external training providers to ensure high-quality learning offerings.</li> <li>Facilitate two bitesize internal workshops: Build a Book and Focus Plan Prioritise.</li> <li>Oversee the evaluation and review process, including designing evaluation methods and reviewing feedback.</li> <li>Develop new learning offerings or content as needed, collaborating with relevant teams and experts.</li> <li>Establish strong relationships with colleagues, managers, and HR Generalists to support learning needs.</li> <li>Manage the company mentoring programmes, including communications, application process, and briefings.</li> <li>Coordinate approvals and booking for professional study support and external training requests.</li> <li>Record and track Academy spend against the budget, highlighting any over or under spend.</li></ul>What you will bring: <ul> <li>Relevant experience in a learning and development or people-based role.</li> <li>Experience managing programmes, courses, or events.</li> <li>Some experience curating and designing blended learning solutions.</li> <li>Strong verbal and written communication skills.</li> <li>Strong organisational skills with the ability to plan ahead and manage projects in a fast-paced environment.</li> <li>Creative thinker and pragmatic doer, able to translate ideas into practical solutions.</li> <li>Proactive approach, able to move ideas forward and spot potential obstacles.</li> <li>Strong attention to detail.</li> <li>Ability to connect and collaborate effectively.</li> <li>Ability to guide, support, and challenge as needed.</li> <li>Evidence of building strong relationships across levels and departments.</li> <li>Sound judgement and ability to work autonomously to solve problems.</li> <li>Curiosity to learn and apply insights about teams, roles, and the business to the learning offering.</li></ul>About Penguin We're the UK's largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you'll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone. Our approach to hybrid working While our offices are places for you to connect, collaborate and celebrate with colleagues, having flexibility about where you work is just as important for doing your best work and for your wellbeing. So, we don't have a one-size-fits-all approach when it comes to how we work across Penguin Random House UK. For this role, there are regular meetings and activities that you will need to attend in person mainly at our offices in London. Outside of these moments, you can choose to work remotely. We are happy to discuss this arranging further with you during the recruitment process. Application instructions Please apply with your CV and cover letter outlining why you are the right candidate for the role by 11:59pm on Sunday 24th November. <ul> <li>We anticipate a two-stage interview process which will include a virtual first-stage interview and in-person second stage interview. We are happy to discuss this further with you throughout the recruitment process.</li></ul><ul> <li>Please ensure you include a cover letter, as it is a crucial part of our assessment process. The cover letter offers an opportunity to show how your experience and interests align with the role requirements. Typically, we expect the cover letter to be between 500 and 1000 words.</li></ul><ul> <li>Please note we are looking for someone to join the team as soon as possible, but we are also happy to accommodate a reasonable notice period for the right candidate.</li></ul>What you can expect from us: Salary: circa £35,000 dependent on how your skills and experience align to the role, plus bonus and benefits. Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition. Our benefits include: <ul> <li>Financial - discounted shopping, season ticket loan, rental deposit loan</li> <li>Wellbeing - healthcare cash plan, employee assistance, gym loan</li> <li>Lifestyle - taste card, tech scheme, free and discounted books</li></ul>For our full benefits list please visit: <a href="https://www.penguinrandomhousecareers.co.uk/what-we-offer/" target="_blank">https://www.penguinrandomhousecareers.co.uk/what-we-offer/</a> The recruitment process: You can read about our recruitment process at <a href="https://www.penguinrandomhousecareers.co.uk/how-we-hire/" target="_blank">https://www.penguinrandomhousecareers.co.uk/how-we-hire/</a> As a Disability Confident Committed organisation, we're part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can't take all eligible candidates to interview. We encourage you to tell us about any reasonable adjustments you may need by emailing <a href="mailto:PRHCareersUK@penguinrandomhouse.co.uk" target="_blank">PRHCareersUK@penguinrandomhouse.co.uk</a>. Remember, you only need to share what you are comfortable to for us to support your request. Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee. Company: Penguin Books Limited Country: United Kingdom State/Region: London City: London Postal Code: SW11 7BW Job ID: 275378 Date: 13 Nov 2024 Location:

The Vacancy The Customer Voice Manager will lead and inspire the organisation to deliver an effective, purposeful and inclusive customer engagement approach. They will develop customer insight information to tailor communication and use feedback data to influence and inform decisions. Monitoring customer engagement operations, ensuring the voice of the customer is clear and heard within the organisation and plays a significant part in shaping and improving the design and delivery of current and future services. They will be responsible for developing and maintaining strong relationships with customers, colleagues and other stakeholders to ensure high levels of customer satisfaction and engagement across Estuary. The Customer Voice Manager will support, empower and embed the role of scrutiny across the organisation ensuring our customers our holding our services to account on their performance, culture and values. They will support the Assistant Director of Customer Services for the implementation of the Customer Engagement Strategy to enhance the overall customer experience and meeting the requirements on customer standards around engagement. No day is ever the same, so this role will have a 'can do' attitude and will thrive on performance and positive results. The manager will be adaptable and willing to learn and share knowledge with a range of partners. The successful candidate will also need to have a full UK driving licence and access to a car. If you think this sounds like you and you're ready for a challenge, we'd love to hear from you! For a full breakdown of responsibilities and more details about the skills we're looking for, please see the attached role profile located at the bottom of the advert. This role will be hybrid working with at least two days in the office a week. You would also be expected to work outside of standard office hours occasionally (for customer meetings and events). Please note that this role will close at midday on 28th November. Please ensure that your application is submitted prior to the deadline to be considered for this role. Rewards &amp; Benefits We offer a range of benefits including an excellent pension scheme, healthcare cash plan, Cyclescheme and season ticket loans. Further to this you can expect generous holiday and paid leave allowances, tailored induction programme and fantastic ongoing training and development opportunities. Values-Based Recruitment Estuary has a value-based recruitment policy which means our selection process is aligned with our core values of Respect, One Estuary, Accountable and Responsible. Safeguarding &amp; Recruitment Estuary is committed to safeguarding and practices safer recruitment standards and expects all staff to share the commitment to safeguarding children and people with care and support needs. The successful applicants will be required to provide proof of eligibility to work in the UK. Please note that at this time, we're unable to accept applications from candidates who require visa/work permit sponsorship. We appreciate your understanding and we welcome applications from all candidates who are eligible to work in the UK without sponsorship. Estuary is Inclusive At Estuary, we're committed to embedding equality and diversity at the heart of our work. We aim to be an inclusive organisation, where individual differences are respected, where staff, people who use services, as well as their families and carers, are treated with dignity and on the basis of their merits, abilities and needs, and where everyone has a fair opportunity to fulfil their potential without suffering discrimination or disadvantage. We always strive to recruit the person most suited to the job, and we welcome applications from people of all backgrounds. Anonymous Shortlisting To further support our aim to be an inclusive employer, we use specific software to remove all person-identifiable information from CVs, including name and dates of employment/education, also date of birth, age and gender where a candidate has included these details in their CV. Your personal details will only be made available to hiring managers if you are selected for interview. Estuary is Disability Confident We're also a certified Disability Confident Employer, which means we are committed to employing people with disabilities, and that we will: <ul> <li>Actively seek to attract and recruit people with disabilities</li> <li>Provide a fully inclusive and accessible recruitment process</li> <li>Offer a guaranteed interview to applicants with disabilities who meet the minimum criteria for the vacancy</li> <li>Be flexible with our assessment process to ensure applicants with disabilities have the best opportunity to demonstrate their ability to do the job</li> <li>Make reasonable adjustments to support people with disabilities as needed.</li></ul>Accessibility If you are unable to use the online process to apply, please call us on 0300 3045000 to request an application pack in an alternative format. About Estuary Estuary is a Housing Association with a strong and clear regional commitment within Essex. We work very successfully within every district in Essex, the three outer East London Boroughs and in the Suffolk Coastal District. We currently own and manage over 4600 properties. We are always looking at ways to increase the number of homes we can offer and believe it is important to build communities, not just homes. We are committed to the provision of good-quality housing, care and support services to meet local needs and to contribute to the development of sustainable communities. Our residents are at the heart of everything we do, their views are important to us in helping shaping future services. We employ just over 300 people, two thirds of whom work providing care and support to people with learning disabilities. We also have an army of dedicated people behind the scenes providing a variety of services including rent collection, gardening, estate management and working on projects to build new houses. Estuary Benefits Flexible and Hybrid Working Pension Scheme Generous Holiday and Additional Paid Leave Allowances Mental Health Support Portal Healthcare Cash Plan

Customer Voice Manager (Customer Engagement - Social Housing)

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join our team at our Wolsey Place development based in Hailsham, East Sussex. Built in 2016, Wolsey Place is a Retirement Living development that consists of 39 apartments with the over 60's in mind, providing excellent on-site facilities and set within beautiful grounds. Hours: 25 hours per week - Monday to Friday. Salary: £13.77 per hour, plus benefits Contract Type: Permanent Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Services, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Why join? McCarthy Stone has been officially recognised as a great place to work! This is a hugely rewarding role and a career to be proud of, where every day you will go home knowing you made a positive difference to the lives of older people. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. We do not offer sponsorship; we will only be considering UK based applications. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

You We're looking for a Housing Support Worker to join our progressive Housing team and assist in the day to day running of the hostel. The successful candidate will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc. If you are able to conduct yourself in a professional manner, have the skills to manage a tenancy case load with minimal supervision and have good knowledge of current and future benefits arrangements, you just may be the person we are looking for. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive Programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need, and have successfully adapted to the needs of the communities in which we're based on a number of occasions. Our staff are dedicated to making other people's lives better through the services we provide, and live our Values to Be MORE - Motivated, Open, Respectful, Empowered - so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Hours: 37.5 hours per week</li><li>Work Pattern: Monday - Sunday (includes evenings, weekends and bank holidays) </li><li>Contract Type: Permanent</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Brentwood.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. To be considered for this role please click the 'Apply for this job button' at the top of this page. We don't accept CVs or Resumes as applications. You are required to download the application form to complete and re upload to the system for the Recruiting Manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and we are committed to Equal Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics, within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

The vacancy We currently have a vacancy for Housing Officers based in Herefordshire. This is a fast-paced challenging role, and the successful candidate will be a talented and resilient person with a passion for housing management. The successful candidate will provide an effective, customer-focused service to tenants, specifically dealing with anti-social behaviour, income collection and all aspects of tenancy and estate management, as well as ensuring our homes are maintained to a good standard. Working as part of vibrant Housing team you will be assisted by our Senior Housing Officer when dealing with complex cases, helping to prepare court paperwork and contributing to Team KPIs. You will also work closely with other teams across Connexus and our partner agencies to meet corporate targets and responsibilities. This is a busy role, so you must have first-class administration skills and a strong work ethic. As a minimum, you will need to demonstrate: Key Knowledge, Skills &amp; Experience: <ul> <li>Experience of working in the Social Housing Sector</li> <li>Knowledge of landlord and tenant law and practice</li> <li>Experience of using a wide variety of tools to resolve anti-social behaviour, including relevant partner agencies</li> <li>Experience of Income collection and rent arrears procedures</li> <li>Experience of working with tenants and other customers who are often vulnerable, in a changing and challenging environment.</li> <li>Ability to deal with difficult situations, demonstrating good negotiating skills and excellent customer service</li> <li>Understanding of health &amp; safety responsibilities including lone working</li> <li>A full driving licence and access to a vehicle for work purposes</li></ul>This role has been identified as suitable for hybrid working which will be a combination of home working and working from our offices, with Head Office at Craven Arms and travel to other offices as required. This role will be subject to an standard DBS check. Shortlisting date: 28 November 2024 Interview date: 06 December 2024 About Connexus Connexus is a community focused housing group which aims to deliver good quality homes and services across Shropshire and Herefordshire. The work our teams do is varied, and no two days are the same. We provide an excellent offer for colleagues which includes flexible working options combined with some fantastic benefits. We're here to support colleagues at every step of the way with training and development opportunities, helping you make the most of your career. If you want to work with like-minded people and would like to make a difference to the lives of our customers, Connexus could be the right fit for you. Connexus is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce, this is because we really understand the importance of different voices, experiences, perspectives, and backgrounds within our workforce. We strongly encourage applications from members of underrepresented groups. Life at Connexus Connexus is a community focused rural housing group with over 10,500 homes across Shropshire and Herefordshire. Our people are passionate about the services we provide and we will invest in them and empower them to provide a great service to all of our customers. Our clear focus is excellent service delivery. Some of the benefits Up to 30 days annual leave &amp; Bank Holidays Continual learning and development opportunities Generous pension scheme Westfield Health healthcare plan Continual learning and development opportunities Paid sickness leave (upon successful completion of probationary period) Enhanced maternity/ paternity pay We're rooting for you Interviewing isn't easy and believe us when we say "we're rooting for you"; we want everyone to be able to do their best. We know it can be daunting to put yourself out there and sometimes the unknown interview processes make things even scarier! So, we thought we'd help by sharing a little about what you can expect from us in terms of our approach to recruitment. We're rooting for you

The Vacancy Are you passionate about making a real difference in your community? Do you believe in building lasting relationships and empowering others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. At Trivallis, our "Team around the tenant" model is transforming how we support our communities. As a Community Housing Officer, you'll be at the heart of this exciting journey, ensuring our services are built around people, not processes. Team around the tenant At Trivallis, we're committed to making each tenant feel supported by a team that works seamlessly together. With our "Team around the Ttenant" approach, everyone involved in supporting our tenants-housing officers, support staff, and more-works collaboratively, focusing on the individual needs of each tenant. This means that instead of dealing with different departments separately, tenants experience a united team that listens, responds, and takes action as one. It's a simpler, more personal way to provide the support that matters, ensuring tenants feel valued and empowered. The role As a Community Housing Officer, you'll manage a patch of tenancies and build lasting relationships with tenants and communities to help them thrive. You'll act as a key worker who listens, supports, and advocates for tenants. Addressing issues like anti-social behaviour and housing matters with an inclusive approach, you'll coordinate services to provide seamless support. You'll connect tenants with local groups and services, maintain well-kept estates, and make effective decisions to ensure the safety and wellbeing of tenants and colleagues. About you We're looking for someone who puts people first and embodies our values in every interaction; compassionate and proactive. You will have excellent communication skills and the ability to build strong relationships; with a relevant qualification (CIH Level 4) or equivalent experience in tenancy sustainment with a detailed understanding of housing legislation and best practices. Please note a valid driving licence and access to a vehicle is required. Why join Trivallis? At Trivallis, we're more than just a landlord. We're redefining what it means to support our communities. Trustworthiness, kindness, progressiveness, and inclusivity are at the heart of our culture. Our goal is simple: to improve the wellbeing of our tenants and empower them to thrive. We offer more than just a job; we offer a career that makes a difference. You'll work alongside passionate colleagues, enjoy competitive benefits, and have the opportunity to grow in an environment that celebrates kindness and inclusivity. This is your chance to be part of a progressive team, driving positive change in the lives of those we serve. Together, we can build a brighter future for everyone. Some of the benefits you'll enjoy include: <ul> <li>A generous 30-day annual leave entitlement</li> <li>Generous Local Government Defined Pension scheme</li> <li>Health Shield Cash Back plan for you and your family</li> <li>Flexible working arrangements to help you achieve a good healthy work-life balance</li> <li>A comprehensive learning and development programme with investment in your personal growth</li> <li>Opportunities to promote diversity and inclusivity across Trivallis</li> <li>Volunteering and community engagement through our Time to Change programme</li></ul>How to Apply Ready to take on this exciting challenge? Apply today by submitting your application by 1st December 2024. We're looking forward to welcoming you to our team! Join us at Trivallis and be part of something special. Together, we can make a real difference in our communities. To learn more about this role, please do contact <a href="mailto:Peopleservices@trivallis.co.uk" target="_blank">Peopleservices@trivallis.co.uk</a>. We reserve the right to shortlist and interview as we go along, so don't delay in getting your application to us. Trivallis welcomes part time and job share applications. The Company The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven't been done before but that truly improve the lives of our tenants within our communities. Are you looking for a career where you can make a real difference to the quality of people's lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities. Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers. If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector. Benefits Annual Holiday Pension Scheme Competitive Salary Flexible Working Health Cash Back L&amp;D Benefits

Community Housing Officer

The Vacancy Are you ready to make a real difference in your community and lead a team that empowers others to thrive? At Trivallis, our ambitious new tenant services strategy is transforming how we support our communities. As a Senior Community Housing Officer, you'll play a pivotal role in this exciting journey, ensuring our services are built around people, not processes. Team around the tenant At Trivallis, we're committed to making each tenant feel supported by a team that works seamlessly together. With our "Team around the Tenant" approach, everyone involved in supporting our tenants-housing officers, support staff, and more-works collaboratively, focusing on the individual needs of each tenant. This means that instead of dealing with different departments separately, tenants experience a united team that listens, responds, and takes action as one. It's a simpler, more personal way to provide the support that matters, ensuring tenants feel valued and empowered. The role As a Senior Community Housing Officer, you'll lead and support a team of Community Housing Officers to deliver a tenant-focused housing service. You'll manage, develop, and coach your team to build lasting relationships with tenants and communities. Your aim is to ensure safe, high-quality, and sustainable tenancies and neighbourhoods. Acting as a role model, you'll foster collaboration and professionalism. You'll coordinate services, support your team in resolving issues like anti-social behaviour, and develop local estate plans with communities. You'll make effective decisions to enhance the wellbeing of tenants and colleagues. About you We're looking for someone who leads by example and embodies our values in every interaction. You're compassionate and proactive, with significant experience in housing management and team leadership. You will need excellent communication skills with the ability to build strong relationships. And with a relevant qualification and a proven track record in managing and developing teams within a housing-related service, you'll understand housing legislation and best practices in detail. Please note, a valid driving licence and access to a vehicle are required. Why join Trivallis? At Trivallis, we're more than just a landlord. We're redefining what it means to support our communities. Trustworthiness, kindness, progressiveness, and inclusivity are at the heart of our culture. Our goal is simple: to improve the wellbeing of our tenants and empower them to thrive. We offer more than just a job; we offer a career that makes a difference. You'll work alongside passionate colleagues, enjoy competitive benefits, and have the opportunity to grow in an environment that celebrates kindness and inclusivity. This is your chance to be part of a progressive team, driving positive change in the lives of those we serve. Together, we can build a brighter future for everyone. Some of the benefits you'll enjoy include: <ul> <li>A generous 30-day annual leave entitlement</li> <li>Generous Local Government Defined Pension scheme</li> <li>Health Shield Cash Back plan for you and your family</li> <li>Flexible working arrangements to help you achieve a healthy work-life balance</li> <li>A comprehensive learning and development programme with investment in your personal growth</li> <li>Opportunities to promote diversity and inclusivity across Trivallis</li></ul>How to Apply Ready to take on this exciting challenge? Apply today by v submitting your application before 1st December 2024. We're looking forward to welcoming you to our team! Join us at Trivallis and be part of something special. Together, we can make a real difference in our communities. Please note that we reserve the right to shortlist and interview candidates as we go along, so don't delay in getting your application over to us. Trivallis welcomes part time or job share candidates. The Company The performance of our organisation is influenced by our people within it. Progressive growth, progressive ideas, progressive culture. Our recipe for success is demanding more of ourselves, stretching and striving to do things that haven't been done before but that truly improve the lives of our tenants within our communities. Are you looking for a career where you can make a real difference to the quality of people's lives and our services? We are one of the largest housing associations in Wales and provide 10,000 homes and a diverse range of services to our residents, their families and communities. Over recent months we have developed ambitious plans to change and improve how we deliver services. These plans were developed by listening to residents, staff and partners and looking at how new technology can make our services more accessible and responsive to our customers. If you think you could be as excited as we are about the future, we would be delighted to hear from you. We are looking for highly motivated individuals who have a genuine passion and demonstrable experience of delivering quality services as well as transferable skills gained in the private or public sector. Benefits Annual Holiday Pension Scheme Competitive Salary Flexible Working Health Cash Back L&amp;D Benefits

Senior Community Housing Officer

£25,089 - £27,069 per annum Solihull Do you have an understanding of homelessness, alcohol and health related issues, and experience of working with adults in an addictions, housing or social care setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Floating Housing Support Practitioner Right now, one of our partners, Aquarius Action Projects, is looking for a Floating Housing Support Practitioner to join their team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol, homelessness and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use, homelessness and gambling. Your challenge? As a Floating Housing Support Practitioner you will be working with clients who are vulnerably housed or homeless, working in clients' homes and various locations to support clients in addressing their substance needs, finding accommodation and being able to live independently. The service covers support for clients who are homeless and at risk of becoming homeless, as well as a more structured longer term floating support service to enable clients to maintain their tenancies. You will understand the barriers clients face to accessing services, and the impact substance use has on sustaining accommodation. We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth or community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we'll consider candidates with experience of working in the substance misuse and housing and homeless field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What's more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients. Due to the nature of the role, a driving licence and access to a car is desirable. In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities. This is a permanent full-time role requiring the post-holder to work 37 hours per week. To request a copy of the Job Description please email <a href="mailto:RecruitmentTeam@Waythrough.org.uk" target="_blank">RecruitmentTeam@Waythrough.org.uk</a> quoting Job Reference JR008692. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background. This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. When you apply, please upload a CV and supporting statement which should clearly outline your skills and experience. Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation. Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we've all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

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