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You We're looking for a Housing Support Worker to join our progressive Housing team and assist in the day to day running of the hostel. The successful candidate will have experience of working with socially excluded young people as well as specific experience in one area of support work i.e. skills training, drug dependency, work with offenders etc. If you are able to conduct yourself in a professional manner, have the skills to manage a tenancy case load with minimal supervision and have good knowledge of current and future benefits arrangements, you just may be the person we are looking for. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive Programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need, and have successfully adapted to the needs of the communities in which we're based on a number of occasions. Our staff are dedicated to making other people's lives better through the services we provide, and live our Values to Be MORE - Motivated, Open, Respectful, Empowered - so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Hours: 37.5 hours per week</li><li>Work Pattern: Monday - Sunday (includes evenings, weekends and bank holidays) </li><li>Contract Type: Permanent</li><li>The Job Description and Person Specification can be found here: Housing Support Worker Brentwood.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. To be considered for this role please click the 'Apply for this job button' at the top of this page. We don't accept CVs or Resumes as applications. You are required to download the application form to complete and re upload to the system for the Recruiting Manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to an Enhanced Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and we are committed to Equal Opportunities. Therefore we value the importance of diversity and positively welcome applicants from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics, within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

Housing Support Worker

We're looking for an experienced Community Manager to support our social strategy, encourage engagement and build a loyal community. Responsibilities: <ul><ul><li>Develop a market leading community strategy that will proactively engage with our community, attract new community managers, and underpin our customer experience.</li><li>Be a data superstar who can take lots of data and turn it into actionable insights for multiple stakeholders.</li><li>Run community and brand social engagement across our channels (Facebook, Twitter/X, Instagram, TikTok, YouTube).</li><li>Be responsible for fostering engagement, building relationships and maintaining the integrity of our communities.</li><li>Work alongside the social team, customer service team, and wider marketing stakeholders to prioritise and align the strategy to the needs of the community.</li><li>Innovate in how we can turn customers into superfans.</li><li>Be the voice of the customer within our business, ensuring that they feel heard by responding to enquiries and feedback. </li><li>Ideate and innovate new ways to seed content out to new audiences</li></ul></ul>Requirements: <ul><ul><li>Worked in a community management, marketing, customer service or social media role for at least 4 years.</li><li>Experience with social media platforms and knowledge of their differences and nuances.</li><li>Strong understanding of social media metrics and ability to analyse data and turn into insights and recommendations for the team.</li><li>The ability to develop creative, engaging and original social-first community content.</li><li>Experience of working in a fast-paced environment and able to juggle multiple projects at once</li></ul></ul>Nice to have: <ul><ul><li>Content creation: Experience with content creation themselves and comfortable with Adobe products, Figma etc.</li><li>Industry experience: Experience within fintech/trading industry is preferred but not essential</li></ul></ul>In return, you will receive: <ul><ul><li>Full annual performance assessment</li><li>Medical Insurance Coverage</li><li>Provident Fund</li><li>Hybrid type of work with flexible working hours</li><li>Modern and outstanding equipment</li><li>Employee referral program</li><li>The opportunity to work with one of the smartest teams on the market. </li></ul></ul>

Community Manager

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Brent area working on Social Housing Decarbonisation Fund which will include, Scaffolding, Window &amp; Curtain Wall Replacements, Brickwork &amp; Concrete Repair, External Wall Insulation, etc. You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about your role The role is Part time 15 hours per week. You will be providing basic support, advice and guidance to vulnerable people, this includes working with young people aged 18 + who are living in supported housing. You will support our service users when needed and complete administrative tasks within the office and reception to support the wider team. This post is subject to a satisfactory enhanced disclosure from the Disclosure and Barring Service and all offers of employment are subject to the receipt of two satisfactory references. We encourage applications from people that can work weekends and unsociable hours, the job will require you to work independently. For more information please download our job profile available on our website. More about you To be considered for this role you will have an awareness of safeguarding issues with experience of supporting a vulnerable client group is essential; you will support a busy scheme and as such you will need to work well in a team and enjoy working collaboratively. In what can often be demanding or difficult situations you will need to remain calm and positive in your approach. You will also be expected to demonstrate at interview an ability to assess and deal with conflicting demands within a fast-pacing environment and a commitment to delivering customer service to a high standard. It is essential to have a UK driving licence and access to a vehicle. Benefits We are a large diverse and ambitious business, which will give you all the challenge you could wish for. We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include: <ul> <li>Competitive salary, with a salary review yearly </li> <li>Pension with matched contributions up to 7%</li> <li>Excellent holiday package - 35 days annual leave with the option to buy or sell leave</li> <li>Cashback plan for healthcare costs - up to £500 saving per year</li> <li>A bonus scheme for all colleagues at 2%</li> <li>Training and development</li> <li>Extra perks including huge discounts and offers from shops, cinemas and much more.</li> </ul>

Housing Support Worker/Officer

Wasserman operates at the epicenter of sports, music, entertainment and culture, serving talent, brands and properties on a global scale. Headquartered in Los Angeles, Wasserman's presence spans 28 countries and more than 68 cities, including New York, London, Abu Dhabi, Amsterdam, Hong Kong, Madrid, Mexico City, Toronto, Paris and Sydney. For more information, please visit <a href="http://www.teamwass.com" target="_blank">www.teamwass.com</a>. Job Description Reporting into VP of Global Social Impact &amp; Community Engagement this role will support Wasserman's social impact and community engagement commitments to maximize impact and community engagement outcomes, plan and deliver initiatives, and utilize measurement tools to monitor progress and report on projects. The Manager also supports the VP in the delivery of a Global Social Impact and community engagement strategy and service offering that helps talent, music, brand and property clients and Wasserman agents drive their social impact. WHAT YOU WILL BE DOING <ul><li>Support the VP of Social Impact to set the 3-year direction for our social impact, community engagement strategy and client services across the global organization. This includes ensuring that our approach is innovative, industry-leading, shaped by materiality and aligned with long-term business growth. </li><li>Coordinate with Comms team on internal and external messaging around Social Impact including tracking, supporting quarterly requests for progress, wins and tracking metrics</li><li>Manage the end of year Social Impact report through tracking development and progress of various internal and external social impact campaigns delivered through the course of the year </li><li>Coordinate and help lead Impact team interns</li><li>Coordinate Social Impact pro classes, panels and trainings</li><li>Manage Social Impact calendar for events, conferences, panels and cultural moments</li><li>Support VP, Social Impact &amp; Community Engagement on client social impact requests, nonprofit and partner research and cause related advocacy development internally and externally</li><li>Collect and organize data on all Social Impact client related campaigns and projects</li><li>Work with VP of Social Impact, on coordinating with the Wasserman Foundation </li><li>Support, collect data and recap employee year-round staff community engagement &amp; volunteer program</li><li>Work with VP, Social Impact to identify strategic charitable giving opportunities and develop partnership plans that help unlock impact at scale across global locations.</li><li>Support VP, Social Impact to develop the goals, plans, and assessment frameworks to measure our impact, and manage the ongoing delivery of metrics that demonstrate both social and business value and support the enterprise Impact narrative and annual report. </li><li>Monitor and report on social impact trends to provide insights and community engagement opportunities </li><li>Work alongside the Impact Team to evolve the existing Think Tank and repository system </li><li>Establish and maintain strategic relationships with community organizations, industry peers, and stakeholders</li><li>Support input to bids and tenders as requested by VP</li><li>Manage the day-to-day responsibilities of our social impact partnerships </li><li>Develop and implement strategies to creatively promote a global volunteering programme to our people, encouraging them to get involved in our strategic partnership opportunities, and others.</li><li>Manage the diligence process for onboarding and engaging of all non-profits for internal and client facing partnerships to ensure risk factors are managed</li></ul>THE SKILLS AND EXPERIENCE YOU NEED <ul><li>6+ years of relevant nonprofit or entertainment experience, ideally in programmatic or partnerships roles that required creativity, strategic planning, and collaboration across global markets </li><li>Strong organizational skills with an emphasis on attention to detail and eye toward streamlining systems</li><li>Strong communication and presentation skills; ability to distill complex or abstract ideas into concise and clear communiques for a diverse audience</li><li>Experience in supporting employee volunteerism and mission-driven partnerships and projects</li><li>Passion for creating positive change with and for communities </li><li>Experience in administration of employee giving and volunteer management platforms (e.g., Benevity, YourCause, Deed, Bonteerra, Submittable, Bright Funds).</li><li>Experience in effectively managing multiple complex projects in a large and complex organization</li><li>Multi-lingual fluency a plus (Spanish preferred) </li></ul>Wasserman does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.

Social Impact Manager

You will be responsible for the delivery of an exceptional end-to-end customer journey and be the first point of escalation in the customer journey. The Customer Housing Lead is ultimately responsible for the successful completion of the customer journey and the achievement of our customer satisfaction target. Your part of a team that is the face of Octavia which plays a critical role in keeping our customers happy. Key Responsibilities <ul> <li>Through regular contact, develop and capture an in-depth knowledge of our customers, the communities in which they live and act as an internal and external advocate of resident priorities</li> <li> To develop and maintain positive relationships, and work in close partnership, with internal and external stakeholders to respond to resident priorities</li> <li>Manage and provide advice on a range of tenancy related issues including succession, mutual exchanges, assignments, transfers, enforcement of tenancy obligations and working closely with other teams in ensuring access for gas and emergency repairs and transfers</li> <li>Lead in responding to low-level neighbour nuisance issues which can be resolved through a simple intervention. Assist where specialist ASB investigation Officers are experiencing high demand in the management of low level ASB and Neighbour Nuisance cases</li> <li>Identifies and assists vulnerable tenants both directly and indirectly in close partnership with Octavia's care and support services and/or external agencies</li> <li>Act as the main point of escalation for complex customer queries (Rents, ASB, Repairs, tenancy support and Lettings) </li> <li>Enable customers to promote and participate in resident involvement activities in liaison with the Resident Involvement department ensuring that the teams are active and involved in arranging regular customer meetings and community events including at evenings and weekends</li> <li>Assist and carry out estate inspections with our Estate Services team</li> <li>Where the specialist team has limited capacity, assists with the investigation and management of tenancy fraud cases</li> <li>Works closely with the Income Team to prepare residents for welfare reform including financial capability risk assessments, basic household budgeting advice, initial guidance on accessing benefits and services on-line, and assisting in the recovery of low-level arrears via home visits and cold calling</li> <li>Manages complaints effectively by seeking to resolve at first point of contact, drafting first stage complaints, and identifying lessons learnt and required service improvements</li> <li>Works closely with Voids and aftercare teams to ensure residents are satisfied when moving into new properties, acting as both an internal client and resident advocate as well as supporting practical arrangements on the handover of schemes</li> <li>Undertakes a lead role on behalf of the team (for example leading on a policy area or provide practical briefing and guidance)</li> <li>Achieve defined customer measures and performance metrics in several areas, including all customer contact, self-service, low level ASB, Parking, Tenancy Fraud, Repairs, Getting to Know You Visits, vulnerable customers, rent arrears, one touch resolution, correspondence, and post new tenancy checks </li> </ul>Requirements Experience <ul> <li>Demonstrated experience of working in a fast-paced customer service environment</li> <li>Proficient in the use of contact centre software and systems</li> <li>Experience of handling high volumes of multi-channel contact and case management</li> <li>Exceptional focus on delivering high levels of customer service with the ability to communicate effectively</li> <li>Demonstrated experience of dealing with a wide range of issues in a responsive, reliable and respectful way</li> <li>Experience of complaints and resolution </li> <li>Experience of keeping up to date with regulatory changes and service developments</li> <li>Sound knowledge of other relevant legislation (Housing Acts, ASB, Crime and Policing Act, Racial, Disability and Sex Discrimination and tenancy enforcement)</li> </ul>Knowledge <ul> <li>Sound knowledge of best practice in Neighbourhood Management, lettings, void control, budgets, and tenant involvement</li> <li>Understanding of best practice in &amp; management of nuisance, harassment &amp; anti-social behaviour </li> <li>Understanding of landlord and tenant relationships and responsibilities </li> <li>Knowledge of assessing individual needs in relation to vulnerability and referrals.</li> <li>Great organisation and time management skills, prioritising and ensuring targets are met</li> <li>Results orientated - knowledge of and able to consistently deliver against KPIs within an evolving landscape</li> <li>An interest in the Housing Sector and the responsibilities of social landlords</li> <li>Excellent negotiation skills</li> </ul>Benefits For this role, we are offering a salary of £157 per day. Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Housing Officer - FTC

Role: Independent Reviewing Officer Location: London Borough Of Islington Team: Looked After Children Pay: Up to £44 ph Hybrid Working: 3 Days a week Contract: Locum About the Role: We are seeking an experienced Independent Reviewing Officer (IRO) to join our Children Looked After Team in the London Borough of Islington. This role is an excellent opportunity for a dedicated social work professional who is committed to improving outcomes for looked-after children. As an IRO, you will play a vital role in ensuring that children and young people in care receive the best possible support, advocacy, and protection. Key Responsibilities: <ul> <li>Chair reviews for children in care, ensuring that each child's voice is heard and that their needs and wishes are central to the planning process.</li> <li>Monitor and review care plans, working closely with social workers, foster carers, and other professionals to ensure that all actions are carried out in a timely and effective manner.</li> <li>Advocate for children and young people, ensuring their best interests are always represented and promoting stability in placements.</li> <li>Challenge and address any shortfalls in practice, escalating issues as needed to ensure high standards of care and safeguarding.</li> <li>Provide quality assurance and oversight, making sure that each child's case is compliant with statutory requirements and best practices.</li> <li>Produce high-quality reports that reflect the outcomes of reviews, highlighting key issues and follow-up actions.</li></ul>Requirements: <ul> <li>Qualified Social Worker registered with Social Work England.</li> <li>Extensive post-qualifying experience, ideally within children's social care, and a deep understanding of issues affecting looked-after children.</li> <li>Strong knowledge of relevant legislation, policies, and guidance, including the Children Act 1989 and the Care Planning Regulations.</li> <li>Excellent communication, analytical, and advocacy skills, with the ability to challenge constructively and hold professionals accountable.</li> <li>A commitment to promoting positive change and improving outcomes for children in care.</li></ul>What We Offer: <ul> <li>Competitive pay of up to £44 per hour.</li> <li>Access to continuous training and professional development opportunities.</li> <li>A supportive and collaborative working environment.</li> <li>The chance to make a meaningful impact in the lives of vulnerable children and young people.</li></ul>Why choose Sheldon Phillips to find your next role? It's simple: we're not pushy or overly persistent. We understand that you want to be heard. Our priority is to proactively seek the roles you desire, not just the ones that benefit us financially. Our success comes from making your job search our top priority. Interested in learning more about the Independent Reviewing Officer role in Islington, London? Contact Josh Da Costa at 01635 226350. Plus, refer a friend to us, and if we place them, you'll receive a generous £300 referral bonus (terms and conditions apply).

Independent Reviewing Officer

Tenancy Co-Ordinator Our Tenancy department is made up of passionate, highly professional and well-trained individuals. Our Tenancy Co-Ordinators play a pivotal role in ensuring that our clients receive the customer service they deserve throughout their time with us. Our dedicated team have full responsibility of overseeing daily operations within the assigned portfolio. We are looking for someone with excellent communication skills, the ability to build long lasting relationships, a flare for organisation and a passion for property to become our next Tenancy Co-Ordinator. The role: As part of the Tenancy Team you will be responsible for overseeing the tenancies that are not on a full management service, acting as a key contact for our tenants and landlords who require support throughout the duration of their tenancy. This could include but not limited to: <ul> <li>Responsible for overseeing a shared portfolio with the team</li> <li>Confirming landlord and tenant's wishes regarding the return of security deposits</li> <li>Ensuring the portfolio is compliant by liaising with landlords and tenants regarding gas and electrical inspections</li> <li>Having a competent understanding of lettings legislations to help and support where necessary</li> <li>Handling queries from landlords and tenants on a daily basis.</li> <li>Maintaining communication with Landlords and tenants through the duration of the tenancy</li> <li>Authorising contractors invoices</li> <li>Negotiating the renewal of tenancies within the portfolio and ensuring the necessary compliance and documentation is in place</li> <li>Confirming the termination of tenancies and ensuring that tenancies are closed down effectively</li> </ul>We're not just looking for good customer service; we are looking for Tenancy Co-ordinators who can adapt to the varying needs of our tenants and landlords and go that extra mile! Why join us? When you join the John D Wood &amp; Co. we will train, develop and support you to become the best you can possibly be. We offer new starter induction programs, which provide a mixture of classroom, on the job and online training. In addition to this, we offer each role level the opportunity to work towards gaining a professional, recognised qualification should you wish to do so. We also have a whole host of additional optional development courses available to our teams, as well as: <ul> <li>Generous holiday allowance starting at 23 days increasing to 30 (length of service depending)</li> <li>The opportunity to work for one of Englands' oldest estate agencies known for delivering excellent customer service.</li> <li>Team recognition and awards</li> <li>Our very popular internal social committee connecting colleagues through sport and other social fun events.</li> <li>You will also be entitled to our award winning `Perks at Work` discount scheme offering staff along with their family &amp; friends excellent discounted property services</li> </ul>

Tenancy Coordinator

The Vacancy We have an opportunity for a Resident Liaison Officer to join our Wates team within our Planned Maintenance division. You will be covering the Kilburn area working on social housing contracts, Scaffold, Window &amp; Curtain Wall Replacements, Brickwork &amp; Concrete Repair, External Wall Insulation, etc. You will be delivering support to our residents on our social housing contracts. Key Accountabilities will include: <ul> <li>Set up, undertake and manage the Tenant/Customer/Resident Liaison Service across multiple sites.</li> <li>Attend regular client representative and tenant meetings to ensure highest level of customer service is provided at all times.</li> <li>Ensure a consistent approach to customer care is adopted,</li> <li>Manage the Tenant's Complaints procedures as a point of escalation.</li> <li>Maintain and update the on-site Database to reflect on-going works.</li></ul>You must have a full UK driving licence with access to a vehicle. You will be an experienced RLO with proven track record of successfully managing the workload across planned maintenance programmes. As well as having a strong knowledge of internal and external programmes, you will be a strong communicator with excellent customer service and IT skills. Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

We are seeking an experienced Community Manager to join our Community team in London. This will be an initial 6-month full-time contract (FTC) that can be extended or made permanent The 1000heads Community team is a proud, powerful collective of Social Media obsessives driven to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with several departmental specialists, from Insights to Design to Strategy, to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with the belief that fans of a brand brought together as a community can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul> <li>Highly creative copywriting that flexes for all things social and then sees that content through to its live home through publishing across social channels.</li> <li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management.</li> <li>Managing the day-to-day delivery of editorial calendars and creative campaigns.</li> <li>Working directly with our creative studio to ideate and brief on engaging content to supercharge our organic social-first activations.</li> <li>Consistently build solid relationships with our clients and use your entrepreneurial skills to identify business development opportunities.</li> <li>Offering strategic thinking, creative spark, and commercial understanding to elevate existing plans.</li> <li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment.</li> <li>Supporting our insight team in delivering reports, performance tracking &amp; trend analysis to clients, ensuring strategic optimisation improvements.</li> <li>Supporting our Relationships team with identifying and activating influencers and content creators.</li> <li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across the industry.</li> </ul>Requirements <ul> <li>2+ years in a similar role working with brands that truly embrace social media.</li> <li>Previous experience working at an agency that champions social-first communication is a strong advantage.</li> <li>Excellent written and verbal communication skills; you should speak the language of the internet.</li> <li>A strong appreciation (and minor obsession) with formats, trends and memes that make people stop and pay attention.</li> <li>An expansive understanding of social media and the value it can offer to brands of all industries.</li> <li>An eye for creative content, both written and visual, and knowledge of the nuances of social media formats - if you know your Reels from your TikTok, this job is for you.</li> <li>Excellent organisational, time management &amp; collaboration skills.</li> <li>Ability to work under pressure when necessary while always keeping an eye on the finer details.</li> <li>Experience and evidence of working with big collaborative teams where you can show you can manage expectations and hit deadlines.</li> <li>Proficiency in using a wide variety of social platforms and tools to drive efficiency within the accounts we work.</li> <li>Proficiency and experience in social publishing tools like Sprinklr, Opal, Hootsuite and Khoros.</li> <li>Proficiency in Microsoft Office suite &amp; similar (Word, Powerpoint, Excel) to a good standard. Plus, the ability to think:</li> <li>Creatively (capable of thinking differently and disruptively)</li> <li>Strategically (able to analyse situations and see the big picture)</li> <li>Intelligently (critical thinking that identifies gaps and fills them)</li> </ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul> <li>Additional holiday day for each year of service, up to 25 days</li> <li>Additional festive shutdown period between Christmas and New Years period</li> <li>Subsidised gym membership</li> <li>Private Medical Cover</li> <li>Company Pension Scheme</li> <li>Personal development fund</li> <li>Cycle to work scheme</li> <li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li> <li>Flexible working, hybrid 1-2 days per week </li> <li>Plus other cool perks</li> </ul>

About Mixcloud Mixcloud is on a mission to help connect people through music. We're building a space where every genre and sub culture within music can thrive, championing the grassroots communities behind each one. Inspired by the creativity that goes into every mix, track, radio show and live stream, a genuine love of what we do runs through our team. We celebrate the individuality and imperfections found within content created and curated by people, not algorithms, and bring that real element to our own output. Even as a digital platform, there is a human touch to all parts of the experience. The Role We're seeking a passionate Community Manager and active Mixcloud user who is deeply connected to music and DJ culture to join our Marketing team. You will be the direct link between Mixcloud and our creators, communicating key messaging, educating them on product features and gathering feedback in line with company objectives. You will use a mixture of data, research and connections to source creators for our marketing, ensuring we celebrate their work and support their growth. Meanwhile you will identify and onboard key off-platform communities that correspond with our goals. You are tech-savvy and knowledgeable about a range of communication modes, adapting your style to resonate with different communities. You are the voice, tone and moderator of our brand through community listening and will work to build brand presence trust both online and in-person. What You Will Do <ul> <li>Craft community-oriented communication strategies to improve awareness, understanding and use of the Mixcloud platform</li> <li>Find innovative ways to educate creators about Mixcloud's products including video tutorials or webinars</li> <li>Communicate with our community at scale and humanise their interaction with Mixcloud's brand via direct dialogue on social threads, post comments and Discord</li> <li>Gather and report feedback and developments in both directions</li> <li>Use understanding of creators and their needs to develop impactful copy for our marketing pages, write engaging content for email and contribute insightful ideas to team workshops</li> <li>Unearth success stories and creators to feature across our marketing touchpoints</li> <li>Identify and engage with new creators for us to partner with, on-board and grow</li> <li>Explore and implement new ways to engage with and reward our community </li> <li>Be the face and voice of the Mixcloud brand, evangelising our products and connecting with key communities</li> </ul>Requirements <ul><ul> <li>3-5 years experience as a Community Manager for a brand</li> <li>Familiar with and comfortable using the Mixcloud Platform</li> <li>Knowledgeable and inquisitive about diverse genres and emerging scenes</li> <li>Excellent written and verbal communication skills</li> <li>Ability to craft engaging and authentic copy and messaging</li> <li>Familiar with online community tools, CRM systems and social media platforms</li> <li>Creative problem solver capable of managing multiple tasks and working independently in a fast-paced environment</li> <li>Team player who can collaborate across departments while taking ownership of community-focused projects</li> <li>Ability to articulate ideas and present to the wider company</li> <li>Growth mindset, continuously upskilling and self learning </li> <li>Happy working in a remote-first environment</li> <li>Based in the UK</li> </ul></ul>Benefits We have a remote-first work culture, although we still have an office in London (Brick Lane) available for anyone to use. This includes an onsite cafe and access to cultural events; Weekly members' drinks, Monthly Tea @ 3, and Monthly Community Lunch. Weekly wellness events (yoga, meditation boxing etc). We're a culturally active bunch, with many of us pursuing our passions as DJs, radio hosts or creatives. We cater weekly lunches and host quarterly team on sites and social team mixers. We offer a great benefits package that includes generous holiday, flexible working, and healthcare benefits. Mixcloud is committed to being a diverse and inclusive workplace. We encourage applicants of different backgrounds, cultures, genders, experiences, abilities and perspectives to apply. All qualified applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, physical disability, or length of time spent unemployed.

We're seeking a passionate Brand &amp; Community Manager to elevate our brand presence and foster an engaged community of educators, school leaders, and stakeholders within the international school ecosystem. This role focuses on both online and offline community-building initiatives, content creation, and strategic brand management. You'll collaborate with the rest of the marketing team, as well as personal development and customer experience teams, to develop campaigns that resonate with our target audience and foster long-lasting relationships. KEY RESPONSIBILITIES Brand Management: <ul> <li>Brand Strategy: Develop and execute a brand strategy that aligns with the company's goals, ensuring consistent messaging, tone, and positioning across all touchpoints.</li> <li>Brand Awareness Campaigns: Plan and execute brand awareness campaigns that highlight our unique value propositions, leveraging digital channels, industry partnerships, and educational events.</li> <li>Thought Leadership: Position the company as a leader in the international school space by managing the development of blog posts, newsletters, whitepapers, webinars, and speaking engagements at industry events.</li> <li>Social Media Strategy: Manage social media presence across relevant channels (e.g., LinkedIn, Twitter, Facebook, Instagram), driving engagement, growing followers, and increasing brand visibility in the international school market.</li> </ul>Community Engagement &amp; Growth: <ul> <li>Community Building: Lead our engagement in the existing online and offline community of international schools by fostering meaningful interactions and engagement across platforms such as social media groups and events.</li> <li>Engagement Strategies: Design and implement community engagement programs, including webinars, Q&amp;A sessions, online meetups, and content-sharing initiatives to encourage active participation.</li> <li>Influencer Partnerships: Identify and collaborate with influencers and thought leaders in the international education space, including our own brand ambassadors, to co-create content and amplify the company's reach.</li> <li>Event Coordination: Organize and participate in virtual and in-person events, conferences, and webinars to engage with the community and raise awareness of the platform's benefits.</li> </ul>Requirements Who are we looking for? <ul> <li> Experience: 5+ years of experience in brand marketing, community management, or a related field, preferably within EdTech, SaaS, or international education.</li> <li> Brand &amp; Community Expertise: Proven ability to build and manage brand strategies and foster engaged communities, both online and offline.</li> <li> Content Creation: Strong storytelling and content development skills, with experience creating engaging written and multimedia content for diverse audiences.</li> <li> International School Knowledge: Familiarity with the international school market, including the unique challenges and needs of educators, administrators, and school leaders.</li> <li> Digital Marketing Skills: Experience managing social media platforms, community forums, and online engagement tools, and using HubSpot as well as analytics tools such as Google Analytics to track performance</li> <li> Event Management: Experience organizing and coordinating webinars, conferences, or other events to drive community engagement.</li> <li> Strong Communication Skills: Excellent written and verbal communication skills, with the ability to engage and inspire a diverse audience of international educators and school administrators.</li> <li> Collaboration: Ability to work cross-functionally with marketing and customer experience teams to ensure cohesive brand messaging and community engagement efforts.</li> </ul>DISCRIMINATION DECLARATION All qualified applicants will be considered for employment without regard to age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, or sex. Please note: Only shortlisted candidates will be contacted due to a high volume of applicants. Benefits <ul> <li>Base salary is based on experience, and performance bonuses are based on KPIs</li> <li>Monthly Health &amp; Wellness Allowance</li> <li>Office lunch &amp; team socials</li> <li>Professional Development opportunities</li> <li>Unlimited book budget</li> <li>Additional benefits such as pension and 25 days holiday also apply</li> </ul>ABOUT FARIA EDUCATION GROUP For over 15 years, Faria Education Group has deeply understood the needs of schools, leveraging extensive experience in education. Our dedication to reaching every learner and inspiring every educator has supported over 10,000 schools and 4 million students across 155 countries. We are committed to driving transformative experiences for learners, educators, and families globally. Our integrated SaaS solutions suite supports all aspects of curriculum management (Atlas), teaching and learning (ManageBac), admissions (OpenApply), and school-to-home communications (SchoolsBuddy). With an unwavering commitment to innovation, our technology meets rigorous data protection and security standards, ensuring first-class training and support. Through our innovative online schools (Pamoja and Wolsey Hall), we provide comprehensive educational experiences with IB Diploma and Cambridge online courses, delivering high-quality education to schools and homes worldwide. Join us in our commitment to transforming education and empowering communities worldwide. <a href="https://www.faria.org/careers" target="_blank">https://www.faria.org/careers</a>

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call (phone number removed) to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing Support Officer

Community Manager A little bit about who they are: Our client is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. They don't just give people a bed for the night; they offer a home, meaningful work and a sense of belonging. At the heart of the charity is their companions. Companion is the name given to those who live in their community and contributes to the social enterprise, where they support themselves and one another. Living in a stable environment with the opportunity of work and individually tailored support helps their companions to regain lost self-esteem and the confidence needed to get back on their feet. The majority of the charity's income is generated in their social enterprise which includes their four charity shops based Online, in Plumstead, Lewisham and Poplar. They also run regular outreach projects, offering support to some of the most vulnerable people in the capital. Companions can work in every area of their social enterprise, directly contributing to their charity whilst gaining skills and valuable work experience. Some of the things that we are looking for in our Community Manager: <ul><li>The ability to focus on impact and deliver results.</li><li>Experience of planning, developing, and managing support services for clients with support needs</li><li>Knowledge and understanding of Strength-based practice and Trauma informed care.</li><li>Experience of managing the performance, learning and development of staff.</li><li>Knowledge and understanding of homelessness issues</li><li>Demonstrable commitment to inclusive working, ensuring equality and valuing diversity.</li><li>A belief in the potential of each individual and an understanding of the importance of the Community in helping an individual achieve their potential</li></ul>Some of the things you would be responsible for as a Community Manager: <ul><li>Responsible for the admission welcome including assess new referrals, interviewing potential Companions, welfare and care of Companions, their integration into the Emmaus Community and the wider community at large, developing a sense of extended family.</li><li>Lead and implement a culture which provides confidentiality, promotes professional boundaries, protects data, and safeguards Companions, Volunteers and staff.</li><li>To manage support relating to Companion's needs regarding their daily living requirements, physical and mental health, safety and personal development.</li><li>To assist and encourage Companions to move into independent accommodation where appropriate</li><li>Ensure that effective Safeguarding systems are in place and maintained, acting as the organisation's Designated Safeguarding Person, with delegated responsibility for policy development, implementation, and reporting.</li><li>Working in partnership with the Retail Manager, facilitate, encourage, and support companion engagement and training within the social enterprises to ensure they are viable businesses.</li><li>Assist the Multi-Site Property and Facilities Manager in the upkeep and maintenance of the Community, to ensure that it provides a pleasant and comfortable home for the Companions, whilst adhering to health and safety requirements</li></ul>You may also have experience in areas such as Social Worker, Outreach Coordinator, Case Manager, Volunteer Coordinator, Program Manager, Advocacy Officer, Operations Manager Location: London Contract Type Permanent, Full time Salary: £30,000 - £35,000 Hours: 40 Benefits: 25 days annual leave + bank holidays and discount in Emmaus Greenwich shops Closing date; 05-05-2024 REF-213 370

Our Client is looking for Housing support officers in Brent Cricklewood NW2 Job Description: Monday to Friday 9:00 AM to 5:00 PM ONGOING Our client is looking for 3 Housing support officers with the Experience in completing support plans, risk assessments and identifying risks. knowledge of universal credits, housing benefits and evictions would be a benefit but, training can be provided. the job will be in the vicinity of the area of NW2 so this require to travel to the clients resident. ideal to have the transport and will pay mileage. if you dont have transport, client will provide you oyster for traveling to the site one and after another. if you are confident that you are the right candidate, Send CV for immediate consideration, this opportunity has an immediate start readily available. or call 01708 763 200 to discuss this opportunity Mango Solutions are acting as the employment agency on behalf of our client

Housing support officers

The Vacancy Join McCarthy Stone's Talent Pool of future House Managers. McCarthy Stone, we're the UK's leading developer and manager of retirement communities, renowned for providing outstanding homes to over 24,000 customers nationwide. We are building a Talent Pool to support our vibrant Retirement Living developments. Our Talent Pool members get priority notifications when roles open in your preferred locations. where you will be the first to hear when vacancies arise in your preferred locations. We have an exciting opportunity for people to show an expression of interest for future House Manager roles in Woking, Weybridge, Walton, Addlestone &amp; Cobham. Salary - £24, 333.93 (FTE) per annum, hourly rate £13.77 Benefits <ul> <li>Group personal pension</li> <li>Career development opportunities</li> <li>Life assurance</li> <li>Employee Assist Scheme</li> <li>Flexible working hours working in the most beautiful surroundings,</li> <li>Generous annual leave entitlement.</li> <li>Paid volunteering days per year</li> <li>Comprehensive Training: From first aid to Dementia Friends certification, you'll receive all the support you need to grow and excel.</li> <li>Flexible Hours: Enjoy a balanced lifestyle with a Monday-Friday, 25-hour workweek.</li></ul>McCarthy Stone invites you to join our exclusive Talent Pool for future House Manager roles in vibrant communities across surrounding areas. This is your chance to step into a fulfilling career, creating vibrant, welcoming communities for our homeowners. Are you a compassionate, organized, and proactive professional with a passion for exceptional customer service? Why Join Us? At McCarthy Stone, we're the UK's leading developer and manager of retirement communities, renowned for providing outstanding homes to over 24,000 residents nationwide. As a House Manager, you'll play a key role in shaping the experience of our residents, building meaningful connections, and creating spaces where they feel valued, connected, and secure. With our Great Place to Work certification, you'll be joining a company that celebrates excellence, inclusivity, and the happiness of both our team and residents. What You'll Do: In this dynamic and varied role, no two days are alike. As a House Manager, you will: <ul> <li>Oversee the day-to-day operations of a thriving development.</li> <li>Build and nurture relationships with residents, creating a vibrant community.</li> <li>Represent the McCarthy Stone brand, promoting homeowner events and activities.</li> <li>Provide a high standard of property management, creating a welcoming and secure environment for all.</li></ul>What You Bring: We're looking for individuals with: <ul> <li>A background in customer-focused roles and a passion for people.</li> <li>Strong organizational skills with the ability to multitask and prioritize.</li> <li>Emotional intelligence, empathy, and a proactive approach to problem-solving.</li></ul>Apply Today! By joining our Talent Pool, you'll take the first step towards a rewarding and impactful career. Applications will be reviewed as they're received, and qualified candidates will be invited to interview. Make a Difference with McCarthy Stone - Apply Now! About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of May 2024, McCarthy Stone operates 538 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2024 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

You We are currently recruiting for a dedicated and enthusiastic Intensive Housing Management (IMO) officer to join our Housing team in Dartford and support our 18+ residents. You will have a qualification in youth work, housing or within a similar area. You will have experience working with young people to develop their independence and a clear communicator with excellent interpersonal skills. The YMCATG provides support and guidance to help young people gain the skills and confidence to live independently. You will play a vital role in the lives of our residents, supporting them to map out what they want their future to look like and then coaching them to achieve it. US Thank you for your interest in finding out more about YMCA Thames Gateway Group. Whether you're looking for your first role, coming back to work after a career break, or simply looking for a new challenge, we're happy you're considering us. As a community-based organisation for over 150 years, we are a vibrant and ever-changing charity that offers inclusive programmes in health &amp; wellbeing, childcare, housing and youth work. We are passionate about providing opportunities to those who are most in need. We successfully adapt to the needs of the communities in which we're based - during the pandemic we were able to provide food hampers to families in need, childcare support to keyworkers, and stayed in touch with our senior citizens group who, for many, attending our social groups is a lifeline. Our staff are dedicated to making other people's lives better through the services we provide, so if this sounds like something you would like to be a part of, we look forward to hearing from you. Summary of Job Profile: <ul><li>Contract Type: Permanent</li><li>Working Pattern: Full Time, 37.5 hours per week Monday-Sunday</li><li>The Job Description and Person Specification can be found here: IHM Officer JD Feb 24.pdf</li></ul>Additional Information:Please note YMCA Thames Gateway Group does not have a Sponsored Licence to recruit non-UK workers and therefore all candidates are expected to provide evidence that they are eligible and have the right to work in the UK. YMCA Thames Gateway Staff Benefits: To be considered for this role please click the 'Apply for this job button' at the top of this page. Please upload your CV to the system for the recruiting manager to review. YMCA Thames Gateway is serious about safeguarding; this role will be subject to a Standard Disclosure &amp; Barring Service check. At YMCA Thames Gateway we are a Disability Confident Employer and are committed to Equal Opportunities. Therefore, we value the importance of diversity and positively welcome applicant from all members of the community. The Association is committed to ensuring that all current and potential staff, members, users and visitors are treated with dignity, fairness and respect regardless of their protected characteristics within the Equality Act (2010). We strongly encourage applications from applicants of a BAME background, those with a disability and those who identify as LGTBQ+.

42 Jobs in Brentwood, UK