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Overview Believe in People? The best people have one thing in common. They care. At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. We have an exciting opportunity for a Recovery Coordinator to join our Coventry Service who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Coventry Hours: Full Time, 37.5 per week Full time Salary Range: £27,861.26 - £32,002.35 Dependent on experience (Based on full time hours. Pro rata for part time hours) Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to Opiate service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by opiate use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused plan.</li><li>Ensure service users risk assessments are updated within required timeframes or as risk changes.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by opiate use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme.</li></ul>Ready to Begin Your Journey with Change Grow Live? Apply Today! If you're ready to elevate your career and in making a meaningful impact on the lives of those we work with. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 2/1/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Emma Garbett | <a href="mailto:Emma.Garbett@cgl.org.uk" target="_blank">Emma.Garbett@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

About NetEaseGames: As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, "NetEase") provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China's most popular and longest-running mobile and PC games. Powered by industry-leading in-house R&amp;D capabilities in China andglobally, NetEase creates superior gaming experiences, inspires players, and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming intoa meaningful vehicle to build a more entertaining and enlightened world. NetEase's ESG initiatives are among the best in the global media and entertainment industry, earning it adistinction as one of the S&amp;P Global Industry Movers and an "A" rating from MSCI. For more information, please visit: <a href="http://ir.netease.com/" target="_blank">http://ir.netease.com/</a> Responsibilities: <ul><li>Responsible for planning and operating overseas gaming communities, developing and executing community strategies and objectives based on the product's market strategy and game version schedule.</li><li>Oversee the promotional scheduling, publishing, and performance evaluation of game version content within the community.</li><li>Continuously optimize Discord community functions based on player needs and preferences, ensuring the community meets player needs.</li><li>Collect and report on player feedback and sentiment; Monitor competing products and new releases in the genre.</li></ul>Requirements: <ul><li>Bachelor's degree or above, with proficiencyin English as a working language.</li><li>3+ years of experience in operating large overseas gaming communities (Discord), with proven operational expertise in community and platform management, capable of developing and implementing community strategies.</li><li>Deep gaming experience with overseas titles; familiar with shooter/competitive game genres, with clear insights into player demographics and the gaming industry.</li><li>Strong communication and execution skills, collaborative team spirit, and a sense of responsibility.</li><li>Proficiency in Chinese is preferred for this position, as daily communication and collaboration with key stakeholders and team members based in China are essential to the responsibilities of the position.</li></ul>Note: All UK-based positions are eligible for visa sponsorship.

Community Manager

About Us Choosing to work at Stef &amp; Philips is about more than just having a job. All members of our team share the same goal: to help improve the lives of vulnerable people around the UK, by delivering safe, suitable homes and vital services for the homeless, backed by investors who care. This people-centred ethos is reflected in our company culture; we prioritise wellbeing, inclusion, and opportunity for all. The Role As the Site Officer, you'll be the face of Stef &amp; Philips to our vulnerable tenants. From their initial check-in, through regular inspections, dealing with any issues, to their check-out once they move on, you'll provide consistent support. You'll work with colleagues to deal with maintenance issues, and with local authorities and supporting agencies such as social services and benefit providers to support the tenants. We have various sites around the Greater London area which are monitored 24 hours a day/ 7 days a week. There are a variety of shift patterns and locations. Main Duties &amp; Responsibilities <ul><li>Provide a professional and friendly reception service, greeting and signing in and out all visitors to the building.</li><li>Conduct hourly patrols around the building to ensure there are no issues that need addressing.</li><li>Deal with residents queries and requests confidently, with a positive "can do" attitude and log requests or queries so that all staff are aware of issues.</li><li>Answer telephone calls in a polite and friendly manner and log all queries.</li><li>To ensure that any repairs or maintenance issues are logged and report to your manager to maintain the safety and security of the building.</li><li>Familiarise yourself with fire exit doors and assembly point.</li><li>Check the Fire panel for faults and report to your manager.</li><li>Maintain building security by following safety procedures.</li><li>Use Salesforce to log daily notes and all contact with tenants and agencies.</li><li>Ensure Tenants are informed of their tenancy obligations.</li><li>Supporting tenants to manage and sustain their tenancies and signposting where extra support is needed.</li><li>Ensure all complaints are recorded, reported and addressed accordingly.</li><li>Ensuring periodic inspections are completed and recorded through Salesforce.</li><li>Support other departments with Health and Safety inspections.</li><li>Conduct check-in and check-out inspections.</li><li>Reporting any anti-social behavior, investigating causes and liaising with 3rd party agents if needed.</li><li>Assessing tenants' suitability for properties while liaising with the allocations team.</li><li>Liaising with maintenance team in inspecting external contractor works.</li><li>Maintain a safe working environment.</li><li>Report all incidents or potential hazards.</li><li>When lone working adhere to the Service Level Guideline at all times, ensuring any concerns are raised as appropriate.</li><li>Ensure relevant policies and standards are followed at all times and maintained.</li><li>Attendance at staff briefings.</li><li>Maintain a professional attitude of service acting as a role model for all staff.</li><li>Act in a non-discriminatory, non-judgmental manner.</li><li>Respect people's right to privacy and always maintain confidentiality.</li><li>On occasion you will be required to complete ad hoc responsibilities as authorised by your Line Manager and Leadership team.</li></ul>Skills &amp; Knowledge <ul><li>Excellent interpersonal skills, with the ability to communicate effectively and maintain appropriate professional boundaries.</li><li>Ability to prioritise workload and work effectively in a high-pressured environment.</li><li>Close attention to detail.</li><li>A proficiency in the use of MS Office including Outlook and Word.</li><li>Strong administrative skills.</li><li>Previous experience in a similar position.</li><li>Strong team ethic, with the proven ability to work effectively and collaboratively within a team or independently with individuals at all levels.</li><li>Working on own initiative without close supervision and as part of a team.</li><li>Working flexibly in responding to the varying demands of the role in order to achieve agreed outcomes.</li></ul>Ideal but not Essential <ul><li>Experience of using Salesforce or other CRM System.</li><li>Knowledge &amp; experience working in customer Service or complaints resolution within temporary &amp; emergency accommodation.</li><li>Knowledge of temporary accommodation government legislation.</li><li>Experience working with or for a local authority, housing association or housing provider.</li></ul>Benefits <ul><li>23 days leave, plus bank holidays</li><li>Additional holiday days for long service - up to 28 days</li><li>Celebration of tenure <ul><li>3 years £500</li><li>5 years £1000</li><li>10 years £5000</li></ul></li><li>Private health insurance with Vitality</li><li>Birthday off</li><li>One well-being day off per year</li><li>Maternity/Paternity Pay</li><li>Pension schemes increase - after 2 years.</li><li>Professional Emergency First Aid at work training</li><li>£500 referral scheme for staff who refer a new employee, paid upon passing probation.</li><li>Company payday lunch</li></ul>Diversity &amp; Inclusion Stef &amp; Philips is built on acceptance, respect, and inclusion, where everyone feels that they belong and can make a meaningful contribution. We encourage applicants regardless of religion, ethnicity, nationality, disability status, sex, sexual orientation, gender identity, family, or parental status. If you need any assistance or accommodation during the recruitment process, please let us know. We'd be delighted if you tick off all our boxes, but we also believe it's just as important we tick all of yours. If you think you have most of what we're looking for but not everything, go ahead and apply. We'd still love to hear from you! How to Apply: Complete our online application process by uploading your details here: <a href="https://stefphilips.recruitee.com/o/site-officer" target="_blank">https://stefphilips.recruitee.com/o/site-officer</a>

Accommodation Officer

Project Worker Magdalene Court, Magdalene Close, Glastonbury, Somerset, BA6 9EB £13.34 per hour 25 hours per week Sanctuary Supported Living is delighted to be recruiting for a Project Worker at our Homelessness Service, at Magdalene Court in Glastonbury. At Sanctuary Supported Living, we specialise in delivering a wide range of personalised housing, care, and support services to help people across England to live as independently as possible. We're a national organisation, but we're not-for-profit and we think locally by putting our customers at the heart of what we do. We're committed to being our best and helping customers to be their best, as we support them on their pathways for independence. No matter your job - delivering support directly or working in our offices to support our frontline teams - your work makes a difference every day. And working with us isn't just another job. It's rewarding, inspiring, exciting and it provides an opportunity to make a real, positive impact on people's lives. Plus, we'll support you in reaching your aspirations and career goals, through comprehensive training and benefits. The role of Project Worker will include: <ul><li>Providing support to encourage our customers who have faced homelessness to maximise their own potential and independence</li><li>Assessing customers' needs by writing and updating support plans</li><li>Being a first point of call to receive and direct all customer queries</li><li>Developing relationships with customers, ensuring that customers maintain personal choice, privacy, and dignity</li><li>Liaising with external support links to improve customers' confidence, health and wellbeing and offer training and encouragement towards employment and education</li><li>Handling occasional emergency situations</li><li>Keeping accurate and high-quality written records</li></ul>Skills and experiences: <ul><li>Experience of working with adults who have experienced homelessness</li><li>Enthusiastic and flexible with a strong "can-do" attitude</li><li>Ability to work as part of a team and on own initiative</li><li>Strong organisational skills as well as functional literacy and numeracy</li><li>Ability to react quickly to changing priorities whilst working to deadlines and targets</li><li>NVQ3 in Health and Social Care, or willingness to work towards is essential</li></ul>Are you ready to be your best? Brilliant work deserves brilliant benefits! As part of our commitment to making Sanctuary Supported Living a great place to work, here are just some of the ways we'll reward you: <ul><li>At least 25 days paid holiday, rising to 30 days after 5 years' service (plus public holidays) pro rata</li><li>A pension scheme with employer contributions</li><li>A variety of online discounts and rewards from major retailers</li><li>Health and well-being plans</li><li>Life assurance</li><li>Family friendly arrangements, including opportunities for flexible working</li><li>Tax efficient savings through our Cycle to Work scheme</li><li>A wide range of learning and development opportunities</li></ul>Job Reference: 226056 We are only currently accepting applications from those with the right to work in the UK. If you are applying internally, don't forget to use your internal careers account to submit your application. We might get a lot of applications so reserve the right to withdraw this advertisement at any time. Don't miss out, please apply early. Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.

Housing Support Worker

Housing Officer 6 month Fixed Term Contract £30,000 - £35,000 Hounslow Mon -Friday - 9am - 5pm Hybrid About Lampton Services Lampton Services are an awarding winning business, providing a range of services, commissioned by LBH, for residents in the borough. From collecting recycling and waste, to maintaining parks, repairing and upgrading homes to managing allotments, Lampton Services is at the heart of the Hounslow community working every day to make it a great place to live. Why join Lampton Services? <ul><li>We are LLW and NJC employer - yearly pay and condition reviews</li><li>23 days holiday allowance, plus bank holidays - an additional day per year for each completed years' service, up to five years</li><li>Free GOLD gym membership</li><li>Enhanced Maternity and Paternity leave and Pension Scheme </li><li>Exclusive Discounts - save with Lampton Rewards and EE mobile offers</li><li>Staff wellbeing perks - online GP access, EAP, health testing, flu Jabs, and eye care vouchers</li><li>Sustainability Perks - cycle to work and electric car salary sacrifice scheme</li><li>Career Growth - CPD training, structured development, and leadership opportunities</li></ul>About the Job To provide a customer focused, proactive and high-quality Tenancy management service to Lampton Homes affordable and private sector homes. Ensure tenants comply with the terms of their tenancy/lease in respect of housing and tenancy management and take appropriate action to remedy any breaches. Key Responsibilities include: <ul><li>Will be responsible for facilitating the smooth and efficient management of lettings of properties and renewal of expiring tenancies.</li><li>Lettings of properties that include LHA/PRS ensuring void periods are kept to a minimum.</li><li>Conducting viewings with prospective tenant</li><li>Ensure all paperwork and compliance documents in place for new tenancies.</li><li>Ensure high retention of tenancies</li><li>Responsible for managing rent increases and renewals to maximise the income of the portfolio </li><li>Actively work with residents to manage their rent accounts and maximise income. </li><li>Support with the management of repairs including raising repairs, scheduling, documentation, and maintaining records. </li><li>Build effective relationships with residents, increasing resident satisfaction and quality of life.</li><li>Investigate complaints, insurance claims and MP/Councillors enquiries and review lessons learnt.</li><li>Assist with the housing management and compliance within Lampton Homes blocks to ensure they are compliant and well maintained</li></ul>Previous Experience and Skills Required: <ul><li>Experience of Housing management system </li><li>Excellent knowledge of housing regulation and an understanding of best practice and industry leading developments.</li><li>Experience of working of working in a resident engagement or customer facing role.</li><li>Excellent verbal, written communication, presentation and interpersonal skills with the ability to adapt this approach for different audiences.</li><li>Strong negotiating and influencing skills across a range of stakeholders. </li><li>Analytical, with the ability to quickly solve problems through practical and innovative means. </li><li>Achievement focused approach, with the ability to drive performance.</li><li>Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility.</li><li>Commitment to equality and diversity</li></ul>Due to the needs of the business and the department, we may interview suitable candidates before the closing date. This job may also close early if a large number of applications are received. You are advised to submit your application as early as possible to avoid missing your chance to apply. Diversity, equity and inclusion are at the heart of what we value as an organisation. Lampton Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.

Housing Officer - 6 month Contract

Location: Dudley Salary: Band 7 Contract: Permanent Hours: Full-time (37.5 hours per week) At Serco, we are proud to work on behalf of the Home Office to manage the Asylum Accommodation and Support Services Contract (AASC). Our mission is to support vulnerable asylum seekers by providing safe, high-quality accommodation and essential services as they navigate the asylum process. We are looking for a housing officer to join our dedicated team in Dudley. This is a static role, meaning you'll be based in a specific area, ensuring that properties are safe, well-maintained, and compliant with AASC standards. What You'll Be Doing As a housing officer, you'll play a vital role in ensuring the well-being and safety of our service users. Your responsibilities will include: <ul><li>Conducting monthly property inspections to ensure compliance with AASC standards.</li><li>Managing on-boarding and withdrawal of properties in line with local operating procedures.</li><li>Identifying and reporting property faults, ensuring they are categorised correctly for appropriate action.</li><li>Performing minor property repairs, using the tools and training provided.</li><li>Handling operational cash administration, such as topping up utility meters and processing emergency payments.</li><li>Responding to and resolving customer complaints in a professional manner.</li></ul>What We're Looking For We value people skills just as much as property experience. If you have a strong background in face-to-face roles, excel in a fast-paced environment, and can stay calm under pressure, this could be the perfect opportunity for you. While experience as a Housing Officer is preferred, we also welcome applications from candidates who have worked with vulnerable people. Strong communication skills are essential, as well as confidence in handling challenging situations such as anti-social behaviour, safeguarding concerns, and medical needs. Due to the nature of the role, successful candidates will need to undergo Counter Terrorism Check (CTC) security clearance and a Criminal Record Bureau (CRB) check (subject to Home Office approval). To be considered, you must hold a full, clean driving license. Why Serco A place you can make an impact: The nature of our business means you will do interesting work that matters - delivering essential services that touch people's lives A place you can count on: Working for a globally operating business delivering essential services across 5 vital sectors, your next opportunity and challenge won't be hard to find. A place for you: You'll become an integral member of a well-defined and supportive team, who believe passionately in the value of our work. What we offer Pension upto - 6% Employee Assistance Programme Chance to contribute to innovation in the public services A company passionate about diversity and inclusion Serco Benefits package A safe and supportive culture A company passionate about diversity and inclusion All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000. #aasccareers All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Housing Officer - Dudley

The role Crown Estate Scotland has an exciting opportunity for a Tenant Liaison Manager to join our Property team on a full-time permanent basis. This role will: <ul> <li>Develop and implement a robust tenant engagement strategy / plan across all tenant types within the Property Team.</li> <li>Create and lead all tenant engagement initiatives for CES residential, coastal, commercial and farm tenants to maintain positive tenant feedback and move customer satisfaction rates from good to excellent.</li> <li>Manage business and/ or relationships with tenants, customers, stakeholders, and communities that help Crown Estate Scotland achieve its purpose of 'Investing in property, natural resources and people to generate lasting value for Scotland'.</li> <li>Represent Crown Estate Scotland at tenant, customer and stakeholder events to deliver material outcomes directly related to current or future corporate plans and priorities in a manner that builds trust and credibility of the Property function.</li> <li>In areas where our tenants and customers live and/or carryout their business activities, lead and coordinate the liaison with local authorities in those areas and will be directly responsible for improving tenant/customer satisfaction including MSPs, local authority senior leadership and other community organisations making clear the value our work brings to their constituents (working alongside the Asset and Corporate Affairs Teams).</li></ul>About the role The successful candidate for this role within the organisation will be responsible for: <ul> <li>Building strong relationships with our tenant base across the property portfolio and leading implementation of agreed actions from the CES Tenant Surveys.</li> <li>Establishing rapport with our tenant base across the property portfolio with the aim of understanding their needs and concerns and in turn proving clear communication to all tenants regarding planned activities, initiatives, projects/programmes etc that are relevant to them.</li> <li>Working with Asset Team, project managers and managing agents to ensure that tenants and stakeholders are kept informed at all times of project timelines, any potential disruptions, procedures and any changes that may affect them.</li> <li>Keeping a current and accurate record / database of all tenant contact details for ease of communication and treat that information in line with current Data Protection legislation.</li> <li>Creating and managing the literature/communication surrounding the tenant liaison process and updating/amending the information when necessary.</li> <li>Managing and administering tenant satisfaction monitoring and producing regular performance reports for the Director of Property and Executive Team.</li> <li>Looking at ways to constantly improve the tenants experience and keep tenant satisfaction rates high.</li> <li>Being the first point of call to investigate and if possible, resolve tenants Stage 1 complaints.</li> <li>Providing relevant tenant statistical data/information as required by the property team.</li> <li>Conducting regular liaison with tenants before, during and after planned activities, CES initiatives, maintenance works etc, through telephone calls, personal visits and written correspondence.</li> <li>Participating in progress/contract regular meetings with Asset Teams and Managing Agents, producing a detailed report for each on tenant issues.</li> <li>Collating and monitoring tenant satisfaction figures on a regular basis from all property teamwork streams and input that information into a spreadsheet ready for the Director of Property.</li> <li>Being part of CES Working Groups or Project Teams that will have direct or indirect impact on tenants.</li> <li>Seizing opportunities to build Crown Estate Scotland's reputation for delivery through positive tenant engagement, ensuring any tenant and customer concerns are dealt with in a timely and professional manner.</li> <li>Providing regular feedback and management information on tenant liaison and activity.</li> <li>Advising and supporting the Executive Team and Board on tenant engagement initiatives, tenant visits and tenant feedback on CES's in their communities.</li></ul>Key responsibilities <ul> <li>Supporting the property team in all aspects of tenant engagement to improve the tenants experience and keep tenant satisfaction rates high.</li> <li>Identifying and developing new tenant engagement platforms to ensure the tenant base is always engaged and kept informed as appropriate.</li> <li>Actively supporting the overall delivery of CES's Corporate and Business Plans to provide an excellent, innovative and truly customer focused (property) service.</li> <li>Positively promoting CES's values; constructively challenging traditional ways of working, contrary behaviour or comments.</li> <li>Ensuring feedback is actively sought in order to inform service improvement for tenants and develop more efficient and effective ways of working.</li> <li>Ensuring compliance with CES's policies and procedures.</li> <li>Supporting the development, review and implementation of CES policies and procedures in particular: -</li></ul>Health, safety and welfare initiatives. - Principles on Equality, Diversity and Inclusion - Risk management initiatives - Performance management practices • Utilising ICT technology and systems effectively by developing appropriate skills, adopting efficient business processes, and maintaining data securely and accurately. • Working collaboratively with Asset Teams and Managing Agents. • Acting with high levels of discretion and demonstrating emotional intelligence in resolving or deciding where to escalate any areas of concern along with suitable solutions. The above list of responsibilities is not exhaustive, and the post holder may be required to undertake other responsibilities and training as requested by their line manager, appropriate to the grade. Further, the holder of the post will be expected to work flexibly across all the dimensions of the corporate plan. The contractual working location of this role is our Edinburgh or Glenlivet office. We believe work is something you do, not a place you go to, and we are committed to supporting employees to work flexibly and in a way that suits their role and preferences. The role holder will be expected to be in our Glenlivet or Edinburgh office at least one day a week. Existing farm tenant engagement include; 6 Tenant Working Group meetings in Perth and 2 farm tenant forum meetings per annum. There would be in addition to the role holder's own scheduled tenant visits, response to any tenant emergencies, yet to be established tenant engagement meetings with our other tenants in coastal, residential and commercial etc. The latter part off the role holder's remit is to develop a tenant engagement plan across our property tenanted sector. The role holder will be expected to have regular meetings with tenants across Scotland in line with new tenant engagement plans. Crown Estate Scotland will support your travel in accordance with our current expenses policy where you can claim mileage if using your own vehicle or refund of train/bus tickets or refund for fuel used if using a hire car for approved business travel. The salary will be £46,934 with potential for future progression and annual cost of living rises. The maximum salary for this role is currently £54,489. The role also benefits from 25 days' annual leave, plus 11.5 of public/ privilege days. Crown Estate Scotland encourage flexible working and operate a discretionary flexi-time scheme. This role offers participation in the Civil Service pension scheme. About You You should: <ul> <li>Be educated to undergraduate degree level or equivalent in a subject relevant to Crown Estate Scotland's business areas and/or customer engagement or tenant liaison.</li> <li>Have experience and knowledge of commercial estate, property or rural management, ideally with emphasis or expertise in one or more of Crown Estate Scotland's business sectors.</li> <li>Have experience of working with communities, particularly those most relevant to the Scottish Crown Estate such as rural land use, commercial and residential property, river salmon fishing, coastal or maritime.</li> <li>Have experience of liaising with tenants and stakeholders.</li> <li>Be able to manage and administer tenant satisfaction monitoring.</li> <li>Have experience of producing progress and performance reports.</li> <li>Have awareness of terrestrial and/or offshore planning, development, policy and legal contexts.</li> <li>Be a competent user of Microsoft Office suite.</li></ul>You will have the following qualities, which are key to success in this role: <ul> <li>Excellent interpersonal skills, to deal sensitively, calmly and professionally with dissatisfied tenants.</li> <li>Articulate and highly developed communication skills, with political acumen and awareness.</li> <li>Ability to build effective relationships.</li> <li>The very highest levels of integrity, able to discern and deliver activities that demonstrate Crown Estate Scotland's corporate values.</li> <li>Ability to work well under pressure and to deliver to tight deadlines.</li> <li>Excellent attention to detail.</li> <li>Self-starter able to work under own initiative as well as part of a team.</li> <li>Capable of thriving in complex management and interacting structures.</li> <li>Self-aware and confident, capable of identifying opportunities or ideas and managing them through to their completion or handover to other staff.</li> <li>Service-oriented and able to demonstrate a strong customer service and delivery, internally and externally</li> <li>Be able to act in a confidential manner when dealing with all of Crown Estate Scotland activities.</li></ul>Please note, interviews will commence from w/c 5th January 2026. About us We manage property - including buildings, land, coastline and seabed - on behalf of people of Scotland. Our purpose is to invest in property, natural resources and people to generate lasting value for Scotland. Our profits go to Scottish public spending. We work in a way that: <ul> <li>Generates prosperity and value for all of Scotland;</li> <li>Supports the growth of sustainable business and industry in Scottish seas and on the coast;</li> <li>Makes places better for those who live, work and visit there;</li> <li>Promotes sustainable ways of producing energy, food, and other products; and</li> <li>Creates opportunities for people to use and benefit from the Scottish Crown Estate.</li></ul>Our values of Integrity, Excellence, Collaboration and Commercialism help us to put our purpose into practice. They shape how we work, underpin our actions, and help to make Crown Estate Scotland a great place to work. By joining the Crown Estate Scotland team, you'll be surrounded by dedicated and talented individuals who are passionate about what they do, giving you the opportunity to learn and develop. You'll be working alongside like-minded individuals who are working towards achieving the shared goal of making Scotland a better place. Crown Estate Scotland is committed to diversity and inclusion, and we encourage applications from people from all backgrounds. We want to ensure every candidate has a positive experience and can most effectively demonstrate their suitability for the role they are applying for. Please tell us if there are any reasonable adjustments we can make to help you in your application or with our recruitment and selection process. We welcome requests to work on a job share basis. The benefits Competitive salaries Access to the Civil Service pension scheme Wellbeing and employee assistance Team-working based on friendliness and respect Flexible, family-friendly policies Generous annual leave and public holiday entitlement

Tenant Liaison Manager

ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in nearly 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages over 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of nearly $78 billion of assets under management, including over $35 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARY You will run an autonomous business unit taking overall responsibility and accountability for the operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading the team by example your focus will be to build a vibrant, safe and welcoming community our residents enjoy being part of. JOB DESCRIPTION Key Role Responsibilities <ul><li>Acts as a role model at all times by demonstrating the core values </li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents. </li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property's occupancy and revenue goals </li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented </li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community's compliance with pertinent regulations and providing performance data and reporting </li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience. </li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments. </li><li>Prepares and forecasts annual budgets by analyzing financial statements, reviewing marketing information, and accessing operational reports. </li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders. </li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests. </li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. </li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies </li><li>Develops capability of team members in order to meet key performance goals and future succession requirements. </li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. </li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. </li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment. </li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. </li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales. </li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. </li></ul>Key Relationships <ul><li>Regional Operations Managers, Investors &amp; Portfolio Management Team. </li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects. </li></ul>About You Knowledge &amp; Qualifications <ul><li>Good level of general education </li><li>Proficient in the use of Microsoft Office packages including Word, Excel and Outlook. </li><li>Proficiency in using property management software. Training will however, be provided. </li><li>A knowledge and understanding of UK Health and Safety policies preferably with some form of recognized training i.e. IOSH or NEBOSH. </li></ul>Experience &amp; Skills Essential <ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment. </li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment. </li><li>Detailed knowledge of Landlord/Tenant Legislation. </li><li>A strong team player but capable of working autonomously and taking ownership. </li><li>Excellent organization skills with the ability to multi task and prioritize </li><li>Excellent verbal and written communication skills </li><li>Numerical skills necessary to complete the above activities. </li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists. </li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. </li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment. </li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. </li></ul>Desirable <ul><li>Evidence of change management delivery </li></ul>

The Vacancy WPS is expanding its domestic retrofit programme across the North West, and we're looking for a passionate and proactive Resident Liaison Officer (RLO) to join our Planned Division specifically within the Manchester area. This is a fantastic opportunity to be part of a team delivering meaningful change to communities through energy efficiency upgrades. About the Role As an RLO, you'll be the key point of contact between residents and our delivery teams, ensuring smooth communication and minimal disruption during retrofit works. You'll support projects that aim to create warmer, healthier homes while helping residents reduce fuel bills and carbon emissions. Scope of Works Includes: <ul> <li>Insulation and ventilation upgrades</li> <li>Window and door replacements</li> <li>Installation of renewable technologies (Solar PV, Air Source Heat Pumps)</li></ul>Why Join Us? Now is a brilliant time to become part of WPS. Your work will directly contribute to: <ul> <li>Improving living conditions for households in Manchester</li> <li>Supporting the UK's net-zero goals</li> <li>Building trust and engagement within local communities</li></ul>What We're Looking For: <ul> <li>Excellent communication and interpersonal skills</li> <li>Experience in customer-facing roles, ideally within housing or construction</li> <li>Ability to manage resident expectations and resolve issues sensitively</li> <li>Organised, empathetic, and solution-focused</li></ul>Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

We are The Housing Network (THN), a private Limited Company with a purpose. We exist to provide 'More than a Roof', because when life is at its toughest, we believe everyone deserves a safe and stable place to rebuild their lives. Homelessness is a vast and complex issue that does not have a single solution. In understanding that reality, we've learned the importance of perspective; appreciating that if we continue to innovate, collaborate, and give our best, we are playing our part in making a vital difference. We are a team that is absolutely committed to innovate, excel and be dependable in all that we do. Working hard together to achieve our mission of providing Better Accommodation, Better Support, Better Partnerships, and as a result Better Business. Role Overview - What is it? To lead one of our local teams in the delivery of various supported housing services, including our new Active Opportunity Pathway (AOP) for those experiencing multiple disadvantage / severe multiple disadvantage and/or temporary accommodation for individuals or families. You will be an experienced supported housing professional who is familiar with leading, supporting and managing teams (in a hands-on way) to help those experiencing multiple disadvantage or severe multiple disadvantage to overcome barriers to achieving greater independence. You will have an in-depth knowledge of best-practice and current thinking when working with vulnerable people or families facing homelessness, who require support with mental-health, substance misuse, a history of offending and other needs. Using your knowledge and skills to help us create one of the most effective outcomes-focused services in the sector, adhering to the Making Every Adult Matter principles (MEAM). You will be familiar with and have experience of effectively supporting teams to work in a strength-based and trauma informed way. Taking personal pride and ownership in supporting your team (and the wider department / organisation) develop those approaches in support of helping residents achieve outcomes far beyond their expectations. You will have worked in an accommodation-based setting, with significant experience of providing intensive housing management, and tenancy management tasks. Drawing on your knowledge of safeguarding, housing benefit, Universal Credit and mental health, drug and alcohol specialist interventions to support your team to perform at the highest level, meeting and exceeding the expectations of internal and external stakeholders. This is a new role in a specialist team and not one which will see you stepping too far back from those who we support. So you will not only be managing the team who are supporting those experiencing homelessness and multiple disadvantage, but also supporting a small complex caseload yourself. You will be joining us at a very exciting time as we pursue significant growth across our services to develop accommodations options integrated with support, giving you a unique opportunity to use your knowledge and experience to help shape an amazing service for the future. To act as an ambassador for The Housing Network, to promote its mission and values. Being respectful and kind is at the heart of everything that we do. Main Duties - What needs to be done? Staff Management Elements: <ul><li>Actively support your team to deliver a high quality and the most effective and efficient service possible, ensuring they place our residents at the heart of all that they do as they help them achieve sector-leading outcomes.</li><li>Provide a positive role model to your team as you support and motivate them to develop and progress in their role.</li><li>Manage and administer an effective high-performance culture through regular 1:1s, objective setting and appraisals, providing additional support where necessary to overcome challenges and barriers.</li><li>Support your team to seek out opportunities for knowledge development and skill improvement, reviewing its relevance against organisational policies and budgets.</li><li>Participate in the 'Managers On Call' rota to ensure that a point of escalation is available to your team in the event of a serious incident, out of hours.</li><li>Lead on the accurate and effective management of relevant budgets and performance to ensure optimum performance against organisational objectives.</li><li>Fulfil all mandatory line management responsibilities (e.g. annual leave and sickness management), providing strong leadership throughout the entire employee life-cycle in accordance with the organisation's People policies.</li><li>Provide a safe space for reflective practice.</li><li>Create a positive culture of inclusion where your team feel able to engage and offer constructive challenge and feedback.</li><li>Lead on ensuring all aspects of service and property compliance and H&amp;S are maintained at appropriate levels at all times, escalating concerns without delay to senior management.</li><li>Lead on the monitoring and delivery of all relevant contract performance elements, supporting your team to proactively engage with the meeting (and exceeding) of those measures.</li><li>Maintain oversight across all safeguarding matters for the service, leading on engagement with external stakeholders and multi-disciplinary teams, attending case review meetings where appropriate.</li></ul>Support Elements: <ul><li>Ensure you and your team employ a strength-based and trauma-informed approach to building trusting relationships with residents, using that to help create accurate, realistic and meaningful (outcome focused) support plans.</li><li>Use your knowledge and experience of working with people experiencing homelessness and multiple-disadvantage to support your team in identifying and capturing risks, to help design mitigation strategies and inform coping mechanisms.</li><li>Support and challenge your team to engage pro-actively and effectively with residents to help them identify barriers which are preventing them gaining greater levels of independence.</li><li>Uphold the highest levels of safeguarding awareness and protection for individuals, residents, colleagues and the wider community. Working within local frameworks to ensure policies and reporting mechanisms are applied correctly.</li><li>Ensure all team members are up to date with training in line with the organisation governance framework and related policies</li><li>Quality assure accurate records maintained by the team of all support engagements, support plans, risk assessments and other support pathway elements, using them to support appropriate partnership working with local partner agencies.</li><li>Champion the principles of trauma-informed engagement and support across the service and wider organisation, helping colleagues develop their skills and communication approaches to support the achievement of outcomes.</li><li>Encourage the team to take time to engage pro-actively with all residents in the scheme, using the less formal engagements to help deepen the understanding and effectiveness of support plans and achievement of outcomes.</li><li>Work with senior leaders to engage pro-actively with local multi-disciplinary health and housing teams and network groups, seeking to maximise outcomes for individuals and build added-value into the service as a whole.</li><li>Ensure all types of engagement with residents either individually or in group sessions, is recorded all in THN's digital support system.</li><li>Oversee all caseload held by the team (support plans / risk assessments) , ensuring that all residents receive and engage with appropriate amounts and types of support suitable for their needs.</li><li>Work in a non-risk averse and non-judgemental way, helping residents understand the negative impact of their behaviours, then providing harm reduction information and advice where necessary.</li><li>Act as a positive role model for residents and the team, using a strength-based approach to helping them set realistic (but aspirational) goals, prompting, encouraging and motivating them to make them a reality.</li></ul>Intensive Housing Management: <ul><li>Work with colleagues at service and organisational level to ensure maximum levels of service utilisation and efficiency, including the processing and review of referrals in a non-risk averse and balanced community way.</li><li>Lead on the process of referral management, support / needs / risk assessment, and recording of all relevant findings accurately in THN's digital support management system at the first point of resident contact.</li><li>Ensure that the team supports residents to understand and complete all necessary tenancy documentation and service entry requirements, recording them as required in THN's various housing management systems.</li><li>Support the team to take ownership of any rent management matters for residents, helping them to understand the importance of appropriate money management and to take necessary action to avoid arears, which will involve administration of housing benefit claims.</li><li>Support the team with welfare benefit queries and money management skills to maximise rental income,</li><li>Ensure regular accommodation inspections are completed, encouraging the team to use this opportunity to help residents develop further independent living skills (e.g. reporting of repairs) whilst ensuring all necessary compliance and Health and Safety requirements are met.</li></ul>General Elements: <ul><li>Proactively engage in the wider supported housing / homelessness pathway network within the service area, balancing workload / time to ensure engagement is manageable and effective.</li><li>Accurately prepare KPI / performance reports and data in line with commissioning agreements, using that data to inform contract monitoring processes.</li><li>Engage within all relevant organisational KPI / performance management processes, preparing and presenting data and reports as required.</li><li>Maintain all aspects of operational performance at the highest levels, working in a timely / innovative way to address any issues of underperformance.</li></ul>Relationships - Who will I be working / engaging with? <ul><li>Internal - Other AOP service colleagues (e.g., concierge, support workers) / Maintenance and Facilities Teams / Head of Service and Senior Leadership Team / Residents.</li><li>External - Local Authority Commissioners and Housing Officers / Third Sector Partners / Statutory Partners (e.g., Police and Probation) / Housing Benefit Officers / DWP and Employment Partners etc.</li></ul>Competencies - Who with and your skill level? <ul><li>Experience of leading a team in a supporting people setting</li><li>Extensive and demonstratable knowledge and experience of working with people (including families) experiencing homelessness and multiple disadvantage such as mental health, drug and alcohol</li><li>Extensive and demonstratable experience of working in an accommodation-based service, with specific reference to effective rent management, housing benefit and accessing positive move-on options.</li><li>Proven abilities to work in a strength-based and trauma-informed way for the benefit of individuals and families, helping them to achieve a level of positive housing, health and wellbeing outcomes beyond their expectations.</li><li>Experience of quality assurance in relation to completing and managing accurate support plans and risk assessments, which inform design and implementation of engaging and impactful support activities for Families and singe people.</li><li>Extensive and demonstratable knowledge and experience of maintaining the highest standards of safeguarding for vulnerable people.</li><li>Comfortable and familiar with working in a non-risk averse way.</li><li>Knowledge and experience of best-practise and current approaches (e.g. adverse childhood experiences) to deliver effective intervention and therapeutic engagements for people with mental health and drug and alcohol support needs.</li><li>Highly developed ICT skills and familiarity with digital support management systems, and personal abilities and focus on maintaining accuracy at all times.</li><li>Excellent written / verbal communications skills, with the confidence to engage with external partners and stakeholders for the benefit of residents, the service and organisation as a whole.</li></ul>General and Additional <ul><li>The responsibilities contained within this job description are indicative, but not exhaustive. As the role develops, the requirements of the post may change, and as such the post is subject to review in discussion with the post holder.</li><li>The post holder may be required to undertake other duties from time to time as the organisation may reasonably require which are commensurate with the grade of the post.</li><li>The post holder shall comply with the organisation's policies and procedures, ensuring appropriate actions and reporting protocols are followed at all times.</li><li>The post holder shall attend regular staff or other related meetings, contributing positively where appropriate and relevant.</li><li>Extensive travel across the UK will be required from time to time to support the delivery of role requirements, with you holding a full UK driving licence and access to private vehicle for business use when required.</li><li>An Enhanced Disclosure is required for this position.</li></ul>We believe our values should reflect in our behaviour towards our colleagues, partners and residents while we work to achieve our Strategy 2024&gt;29. These values are to be; Innovative, Dynamic, Dependable, Respectful, and Kind. The Housing Network is committed to eliminating discrimination and encouraging diversity amongst the workforce. We aim to be an equal opportunities employer and we are determined to ensure no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. As an employer we welcome applications from candidates with lived experience, demonstrating our commitment to capturing the value of "expertise by experience" and providing More than a Voice for our residents. All job offers are subject to a DBS check (level to be advised through the hiring process) and references.

Supported Housing Manager

Job Description #internal Please note this vacancy is only available for Birmingham City Council employees that are under a S188 (Priority Movers and Lateral Movers). Please note this vacancy is only available to Birmingham City Council employees. Housing Officer Permanent Grade C- £35,412 - £44,075 Consultation grade - subject to formal evaluation under the Pay Equity Review Working 36.5 hours per week An exciting opportunity has arisen within the City Housing Directorate of Birmingham City Council. As one of the largest landlords with a retained housing stock, we deliver a range of services across the city and work in partnership with our communities to provide well managed homes and neighbourhoods. This Housing Officer role will be working in the Central and North parts of the city, reporting to the Housing Manager. You will need to be flexible to respond to demand across the entire area when called upon. This position is responsible for supervising Neighbourhood Visiting Officers on a daily basis, responding to emergency situations when they arise. You will be required to supervise staff which will include Case Reviews, Managing Performance, setting targets/priorities, One to One's, Appraisals, Monitor Sickness, Return to Work Interviews, Risk Assessments, Attendance, Annual Leave, Health and Safety etc. You will be required to help identify training needs for those staff you manage/supervise, in partnership with your supervisor/manager, develop strategies to enable you to meet those needs, in line with the objectives of the organisation. The successful applicant will also be required to deal with emergency situations that arise such water leaks in Tower Blocks, Gas Forced Entries and Safe and Well Checks as necessary. Relevant experience in dealing with issues relating to Housing and problem-solving skills. The ability to communicate with our various stakeholders and hold partners to account. There is a need to effectively tackle concerns raised by tenants in order to seek the best possible solution. Experience of working in collaboration with partner agencies to deal with sensitive issues such as Safeguarding, dealing with vulnerable tenants, etc. A full valid driving licence is a requirement for this post. Please upload your up-to-date CV via the attachments part of your application, this is required for shortlisting. Unfortunately, we cannot consider any applications without a CV attached. Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people. We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application. We welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. For any informal enquires please contact: <a href="mailto:resourcing@birmingham.gov.uk" target="_blank">resourcing@birmingham.gov.uk</a> Job Description and Person Specification We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration. About Us We are a disability confident employer and we encourage applicants with disabilities to apply. We also welcome applications from people with caring responsibilities and flexible working options will be considered. Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed. Non-UK applicants (excluding Ireland) may need to apply for a visa from the UK Visas and Immigration (UKVI) and may require a Certificate of Sponsorship from Birmingham City Council for a skilled worker visa (if the job is eligible).

Housing Officer - Lateral Move

Equans is recruiting for a Resident Liaison Officer (RLO) to join our team in Norwich, supporting the delivery of refurbishment and retrofit works on social housing schemes across the region. If you're passionate about delivering excellent customer service, have experience in a tenant- or resident-facing role, and want to make a real difference in people's lives-this could be the perfect opportunity for you. As an RLO, you'll be the key point of contact for residents living in properties undergoing improvement works. You'll ensure they feel informed, respected and supported before, during and after the programme, helping to maintain high levels of customer satisfaction and smooth delivery on site. What will you deliver? <ul> <li>Act as the first point of contact for residents affected by planned works on site</li> <li>Deliver clear, timely communications before, during, and after works</li> <li>Liaise with internal teams, contractors and external stakeholders to ensure access, scheduling and programme information is shared appropriately</li> <li>Coordinate resident engagement activities including letters, packs, satisfaction surveys and feedback follow-ups</li> <li>Log, monitor and resolve resident concerns, queries and complaints</li> <li>Maintain records of visits, contact, access issues and resolutions</li> <li>Work closely with site management to minimise disruption to residents and resolve issues promptly</li> <li>Identify and support vulnerable residents, ensuring safeguarding measures are followed</li> <li>Contribute to the positive image of Equans on site and in the wider community</li> </ul> Who are you? <ul> <li>Experience in a Resident Liaison Officer, Housing Officer, Customer Service or Community Engagement role-ideally within construction, refurbishment, or housing environments</li> <li>Excellent communication and interpersonal skills</li> <li>Confident in resolving sensitive issues calmly and professionally</li> <li>Organised and proactive, with strong attention to detail</li> <li>Comfortable working independently and managing your own workload</li> <li>Full UK driving licence preferred</li> </ul> What can we offer you? <ul> <li>24 days annual leave (+ public holidays)</li> <li>Life cover equivalent to 2x annual salary</li> <li>Employee discount shopping schemes on major brands and retailers</li> <li>Gym membership discounts</li> <li>Cycle to work scheme and holiday purchase options</li> <li>Two corporate social responsibility days per year</li> <li>A wide range of training and professional development opportunities</li> <li>A friendly, supportive work culture where you're encouraged to grow</li> </ul>At Equans, we believe in creating inclusive environments that reflect the communities we serve. We welcome applicants from all backgrounds and are committed to supporting your professional development and wellbeing. FILTERS Filtrer vos resultats Clear Countries Cities Regions Réinitialiser Appliquer Place: Workplace : Norwich United Kingdom

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone are looking for Relief House Managers to join the team to cover ad hoc shifts at some of our development across Bristol and the surrounding areas. Hours: Flexible hours to be agreed with Operations Manager Hourly rate: £13.77 per hour Mileage will be paid. Benefits: Group personal pension, life assurance, medical screening, full induction and training, excellent career progression and in addition you will work in the most beautiful surroundings. About the Role of a Relief House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. A House Manager is a diverse role encompassing front of house management, facilities, event coordination and customer service. Some of the Relief House Manager duties within this role include: <ul> <li>Helping Homeowners settle into their new home.</li> <li>Providing a professional front of house service and welcome all visitors in a friendly manner.</li> <li>Being available to all Homeowners to offer help, support and advice as necessary.</li> <li>Promoting good communications between the Homeowners and their families, and our partners and suppliers who provide support and other services.</li> <li>Managing the development -, gardens and grounds - in an efficient and effective manner such that a safe, secure, well maintained and pleasant environment is provided for our Homeowners.</li> <li>Dealing with emergency situations as they arise in a professional way.</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>To be reliable and flexible to deal with out of hour's calls and emergencies on the development.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone is officially recognised as a 'Great Place to Work!' We celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Relief House Manager

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

AST Housing Support Worker at Target Housing About Us: Target Housing is a charity and registered social landlord. Over the past 30 years we have shown that stable accommodation and support can help transform lives. We work in a psychologically and trauma informed way to empower people to achieve independence. Target delivers the highest standard of housing and support to enable vulnerable people to live independently, fulfil their potential and contribute to their communities and wider society. Main Purpose: To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Successful candidate must have a Full UK Driving Licence with access to their own car for work purposes. Specific Tasks: <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General Tasks: <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person Specifications: <ul><li>MUST have a Full UK Driving Licence and access to their own car</li></ul><ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services</li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System</li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies: Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) We Offer: A starting salary of £25,715, rising to £27,025 after 1 years' service. You will get an initial 28 days Annual Leave with an additional day a year up to 33 days leave, PLUS 8 Bank Holidays. There are many great reasons to join Target: <ul><li>Great opportunities for career development</li><li>Allocated training</li><li>Mileage Compensation</li><li>Access Membership to Westfield Health &amp; Lifetime Financial</li><li>Ability to apply for the Blue Light card</li><li>Employer Contributory Company pension scheme (4%)</li><li>A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted</li></ul>If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. Please note: We reserve the right to close our vacancies early if sufficient applications are received. We recommend submitting your application as soon as possible! This role is subject to Enhanced DBS clearance, a full valid driving licence, access to a road worthy vehicle and two satisfactory reference checks.

Housing Support Worker AST - HULL

Independent Living Support Worker - British Sign Language (training provided) Who We Are The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint a BSL (British Sign Language) Independent Living Support Worker. This is an exciting opportunity to help build our BSL ISL provision and provide excellent support. Due to the demands of the service, successful candidates must complete and pass British Sign Language Level 1. Training will be provided and consists of approximately three 10 week modules, 2 hours per week. The property is a 2 bedroom home located in a residential area in Newcastle, a short walk from the City Centre, St James Park, the Town Moore and Leazes Park as well as local transport services which opens up the whole of the North East to the people we support. There is also parking available. The role is to support 2 young gentlemen moving into their first home following completing College. The role will be to support both men to find new and exciting opportunities in and around their new home and to support them to grow relationships and connections, positively impacting their quality of life. You will be responsible for supporting with all aspects of daily living, including support at home, to go to different community places and support with personal care. One young person that you will be supporting will have seizure activity which is generally nocturnal. This person can also have escalated behaviours and self-injurious behaviours. The other young person has a dysphagia need with an IDDSI Level 6 soft and bite sized diet. The Foundation offers both mandatory and person specific training to support candidates to be able to meet these individuals needs and to support continuous development in career pathways. Requirements We are looking for candidates with an understanding of Positive behaviour Support and meeting complex needs of autistic people, who display behaviour that may challenge. Candidates must also have the drive to complete the BSL qualification whilst working for the Foundation to support positive communication and meet both individual's needs. You will need to be enthusiastic, friendly, enjoy your work and have a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. There are also times when the people we support will need support with managing behaviours of concern . Where there are training needs identified these will be provided. We would love to hear from you and welcome all applications. Please click here for the job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul> <li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li> <li>Access to a rewards scheme designed to save money on shopping</li> <li>Contributory Pension Scheme </li> <li>Induction and ongoing training</li> <li>Employee Assistance Programme</li> <li>Cycle to Work Scheme</li> <li>Wellbeing support (including occupational health, physio services and counselling services)</li> </ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/work-with-us/" target="_blank">https://www.percyhedley.org.uk/work-with-us/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 &amp; 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.

Independent Living Support Worker - British Sign Language (training provided)

About the job Salary: £50,269 - £53,460 a year plus £3,203 car benefit allowance and £5,500 market supplement allowance Hours per week: 29.6Contract type: Permanent Are you a dedicated social work professional with a passion for safeguarding children and ensuring their voices are heard? Do you have the expertise to oversee care planning, challenge delays, and drive real change? If so, we want you on our team! We are committed to the highest standards of child welfare, operating within the framework of the updated IRO Handbook and relevant legislation, including The Children Act 1989, The Fostering Services (England) Regulations 2011, and National Minimum Standards. Our Independent Review Officers play a crucial role in improving outcomes for Looked After Children and those subject to Child Protection Plans. As an Independent Review Officer, you will take a proactive approach to care planning, ensuring that the needs of children and young people remain the central focus. You will chair Reviews for Looked After Children and Child Protection Conferences, maintaining oversight of cases, monitoring progress, and ensuring that all reviews are completed within statutory timescales and to the highest standards. This role extends beyond review meetings-you will actively challenge drift and delay, advocate for best practices, and contribute to the continuous improvement of service standards. Please note this role does not attract sponsorship. Previous applicants need not apply. About you We are seeking a dynamic leader with substantial experience in working with looked after children, foster carers, and those subject to child protection plans, including involvement in complex legal proceedings. As a key member of our team, you will: <ul> <li>Lead and manage teams effectively, ensuring high-quality service delivery.</li> <li>Communicate confidently with diverse audiences and resolve conflicts with professionalism.</li> <li>Champion the involvement of young people and carers in meetings and decision-making processes.</li> <li>Work within set timescales while maintaining high standards.</li> <li>Oversee and quality assure the work of front-line staff, fostering strong relationships to drive service improvements.</li> <li>Apply in-depth knowledge of child care legislation, drawing from significant supervisory experience in complex child care settings.</li> </ul>If you are passionate about making a difference and have the expertise to lead in this challenging yet rewarding role, we would love to hear from you! About us Luton Council has been selected to deliver the government's Families First for Children Pathfinder programme. Luton is one of seven new areas in the second wave to be chosen with the aim of protecting vulnerable children from harm and improving services to help more children stay with their families in safe and loving homes. The programme is an amazing opportunity for Luton to shape future social care practice, which includes closer working relationships with our health, police, education and voluntary sector partners. Children are at the heart of everything we do in Luton, and we are very proud of the tremendous work that is already taking place together with our partners, including the development of our Family Hubs and working towards making Luton a child-friendly town where our children and young people can grow up feeling happy, healthy and secure. Our ambitious Luton 2040 Vision - that no-one in Luton will have to live in poverty - is at the heart of everything we do. We recognise that our people are remarkable, talented, committed and passionate about serving our residents. The people of Luton depend heavily on this council - and that means our workforce! Are you ready to realise the remarkable and help us deliver our vision? We welcome applications from all sections of the community and are committed to developing a workforce that reflects the diversity of our borough. Application process Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare all unspent cautions and convictions; and also any adult cautions (simple or conditional), and spent convictions that are not protected as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2020). A person's criminal record will not in itself prevent a person from being appointed to this post. Applicants will not be refused posts because of offences which are not relevant to, and do not place them at or make them a risk in, the role for which they are applying. However in the event of the employment being taken up, any failure to disclose such offence, as detailed above, will result in dismissal or disciplinary action by the Authority. Additional information We offer a range of excellent staff benefits which include: <ul> <li>From 25 to 32 days' annual leave: linked to length of service and grade</li> <li>Buying annual leave scheme: buy up to 20 days additional annual leave</li> <li>Career Pathways: step up in your career or move into a specialist area</li> <li>Pension scheme: with generous employer contributions of up to 20.2 per cent (at July 2023) and 3x salary death in service grant</li> <li>Generous relocation package: up to £8,000 (subject to eligibility)</li> <li>Employee Assistance Programme: a free, 24/7 confidential counselling and wellbeing support service available to all employees, their partner or spouse and dependent children over 16 still living at home</li> <li>Work/life balance: flexible working options including working from home where possible. We welcome requests for flexible working arrangements including part-time hours and alternative working patterns</li> <li>Training and support: unlimited access to development courses, mentoring and support and clear career pathways</li> <li>Staff offers: includes discounts on your MOT, gym and fitness, restaurants and salons</li> <li>Arriva Travel Club: great value savings on local bus travel</li> <li>Friday Funday Socials - One Friday every 2 months where we encourage our staff to get together to socialise after work</li> </ul>

Independent Reviewing Officer

About The Role Working Hours: 35 Hours per week Contract Type: Full-Time, Permanent Additional Payments: Casual Car User Closing Date: 04 January 2026 Interview Method: In Person (Face to Face) This role is subject to - 2 References - where possible we require 3 years' history Qualification - You will have a Building Safety and/or Fire Safety related qualification (e.g. C08 Fire Risk Management in Residential Properties) or demonstrable skills, knowledge and experience within the building safety or building management environment. Casual Car Documentation- The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use. This role will work within the Assets and Repairs team in Housing Services, responsible for overseeing the building safety function for our council homes. This role is vital in developing the Manchester City Council's HRA building safety service, working in partnership with the political and senior executive, partners, contractors, and residents. Please see the attached Role Profile for further information. About the Candidate You will be suitably qualified with knowledge and experience of leading high-quality Building Safety services in a multi-site complex environment. You will have a proven track record of achieving and sustaining Building Safety compliance in the post Grenfell era, possessing excellent knowledge and proven record of application of current statutory, regulatory, and best practice building safety requirements. You will have experience of producing Building Safety Cases and Building Safety Casereports and maintaining the Property Digital Record, as well as an experience and understanding of providing advice and guidance for capital works compliance against building safety regulations. This role will be required to be on standby as part of the Housing Services out of hours rota, currently for one week in every quarter. What you can expect from us... As a local government employee, not only will you be making a real positive difference to people's lives you will also receive a fantastic range of benefits and flexible working opportunities. See below for further details of the benefits we offer. <ul> <li>A 35-hour working week</li> <li>Up to 30 days paid leave plus bank holidays</li> <li>The ability to purchase up to an additional 10 days leave</li> <li>Flexitime scheme which permits accrued hours to be taken as additional "flexi-leave" days</li> <li>A pragmatic approach to home-working</li> <li>Up to 3 days paid volunteering leave for rewarding work opportunities within the community</li> <li>Membership of the Local Government Pension Scheme with generous employer contributions into a defined benefit pension. The scheme includes life cover and the option to build additional voluntary contributions via salary sacrifice arrangements</li> <li>Enhanced family leave options</li> <li>Career development and support through our Learning Hub and our fantastic 'm people' redeployment and career development offer</li> <li>A host of health and well-being benefits including an Employee Assistance Programme, gym discounts, free flu jabs, eye tests and a Cycle to Work Scheme</li> <li>A diverse and inclusive culture where targeted action is in place to make sure our team mirrors the diversity of our community</li> <li>A working culture aligned to Our Manchester Behaviours; We take time to listen and understand, We work together and trust each other, We show that we value our differences and treat each other fairly, We 'own it' and we're not afraid to try new things, We're proud and passionate about Manchester</li> <li>Access to a range of discounts, from saving on the weekly shop to holidays and days out with MCR+.</li></ul>We are an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. About Us We're the local council for one of the UK's most vibrant and diverse cities. Working for Manchester isn't just a job - it's an opportunity to contribute to a city that leads change and transforms lives. Whether it's strengthening communities or driving innovation in public services, you'll play a vital role in creating opportunities and shaping a brighter future for everyone. Our Manchester is our vision for a fairer, greener, and healthier city - a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours: <ul> <li>We take time to listen and understand</li> <li>We work together and trust each other</li> <li>We show that we value our differences and treat each other fairly</li> <li>We 'own it' and we're not afraid to try new things</li> <li>We're proud and passionate about Manchester</li></ul>Benefits we offer <ul> <li>Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.</li> <li>A buzzing pension - You'll be enrolled in the UK's largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.</li> <li>Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.</li> <li>Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.</li> <li>Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. </li> <li>A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.</li> <li>Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. </li></ul>Creating an Inclusive Team at Manchester City Council At Manchester City Council, we're dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. Support During the Process <ul> <li>Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.</li> <li>Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. </li></ul>Guaranteed Assessment Scheme We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below: <ul> <li>Members of the Armed Forces members or veterans</li> <li>Current or former care leavers</li> <li>Have a disability or long-term condition</li> <li>If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme</li></ul>If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application. When You Join Us We're a Disability Confident Employer, offering: <ul> <li>A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.</li> <li>Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.</li> <li>A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.</li></ul>For more information about the role or any adjustments, email [email protected]. What we will need from you if you're successful In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. Pre-Employment Checks If you are successful in securing a position with us, the pre-employment checks required will depend on the role you've applied for. As a guide, these checks may include: <ul> <li>Proof of Right to Work: You'll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.</li> <li>References: We'll require references from your current and previous employer(s).</li> <li>Proof of Qualifications: Evidence of qualifications relevant to the role will be required.</li> <li>Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.</li> <li>Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.</li> <li>Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.</li> <li>Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information</li> <li>Driving Licence: If the role requires driving, we'll need evidence of your valid driving licence.</li></ul>These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. Other relevant information We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we'll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. For more information about the role, please ensure that you read the role profile attached. Use of Artificial Intelligence (AI) Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Calculate your take home pay. Use this service to estimate how much Income Tax and National Insurance you should pay for the current tax year. Privacy Notice

Building Safety Manager

Job title: Residential Practitioner Salary: C1 £28,598 - £31,022 (pro rata) plus weekend enhancements and sleep in allowance where appropriate Hours: Various Contract: Permanent Location: Leeds (city wide) Leeds City Council is seeking compassionate and dedicated Residential Practitioners to join our outstanding children's services. In this role, you'll have the opportunity to make a profound impact on the lives of vulnerable children and young people, guiding them towards adulthood and independence. Your support will be instrumental in helping them overcome significant challenges and achieve their full potential. There are a range of exciting opportunities available across the city: <ul> <li> We're recruiting part time (18.5hrs) and waking nights (17.5hrs) colleagues to support in homes for young people with complex needs. </li> <li> We're also recruiting for full time colleagues (37hrs) in our mainstream homes as we continually develop our residential estate. </li> </ul>Please indicate on your application which post/service you are interested in. Shifts vary to meet service needs, and all posts include alternative weekends. Posts can include sleep-ins. Additional payments apply for sleep-ins, waking night hours and weekend work. We want Leeds to be a city where all children are safe, happy and healthy, do well at school, fulfil their potential and grow up to be active citizens with voice and influence. This is your chance to join us and support our Child Friendly Leeds ambition. About you As a Residential Practitioner you will bring to the role: <ul> <li> a good standard of literacy and numeracy, with basic computer literacy </li> <li> Level 3 Diploma in Residential Child Care (or equivalent), or commitment to achieving the qualification within a reasonable period (we pay the course fees) </li> <li> recent experience supporting children or young people with additional emotional/behavioural issues - this may be from employment, volunteering, student placements or personal life </li> <li> excellent communication and listening skills, teamwork and emotional intelligence </li> <li> flexibility to work shifts including weekends, bank holidays and nights </li> </ul>About the role Based in one of our children's homes, you'll be part of a supportive team at that prioritises your well-being and personal development. Your responsibilities will include: <ul> <li> Creating a safe, caring living environment. </li> <li> Building positive, trusting relationships with children and young people. </li> <li> Nurturing each child's personal development, education and wider learning. </li> </ul>This role offers immense job satisfaction as you witness the positive changes you facilitate in the lives of disadvantaged children and young people daily. You'll also be making a positive impact to your community by working for a local authority. Enhancements are paid for unsocial hours and sleeping in duties. Time and a half is paid for weekend working (if applicable). What we offer We take pride in offering the best employee experience, with benefits including: <ul> <li> a competitive salary plus enhancements for nights and weekends </li> <li> generous annual leave entitlement plus bank holiday allowance </li> <li> a clear career pathway and continuing professional development opportunities, including support to study for relevant qualifications </li> <li> membership of the West Yorkshire Pension Fund with generous employer contributions </li> <li> a range of staff benefits to help you boost your wellbeing and make your money go further </li> </ul>We are proud to align our work with the council's values and ambitions , placing children and families at the heart of everything we do. We're looking for passionate individuals who are ready to embark on their childcare vocation. If you're ready to bring your empathy, passion, and emotional resilience to this vital role, we'd love to hear from you. How to apply Please complete the online application form. Read our guidance for further advice. Please check your information carefully and ensure you complete all sections before submitting your application. If you have any queries or would like an informal chat about the role please email <a href="mailto:workinginchildrenshomes@leeds.gov.uk" target="_blank">workinginchildrenshomes@leeds.gov.uk</a> . A Disclosure and Barring Service (DBS) check against the Children's or Adults' barred list as applicable will be carried out on preferred candidates. Read our recruitment of ex-offenders policy We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people. This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £41,700 per year or meet one of the other eligibility criteria. Please ensure you are eligible before applying. Job description Job purpose The Residential Practitioner's role is to support, encourage and safeguard children and young people in their development, enabling them to make positive contributions to their families, society and local communities. You will do this by fostering positive relationships and maintaining strong bonds between children and staff based on shared daily life and routines, joint activities and established boundaries of acceptable behaviour. Special conditions This post is subject to a higher-level check with the Disclosure and Barring Service. Please note that a criminal record will not necessarily be a bar to obtaining employment; this will depend on the circumstances and background to any offence. Responsibilities <ul> <li> Undertake key worker role, implement care plans, conduct risk assessments and devise support and health plans </li> <li> Provide and maintain a safe, stimulating and secure living and learning environment supporting day-to-day physical and emotional needs </li> <li> Work with professionals and communities of origin to sustain links and understand past problems </li> <li> Nurture children's ambitions for their future and their learning, both in and out of school </li> <li> Support children and young people's emotional, mental and physical health needs to build self-esteem </li> <li> Respect privacy whilst maintaining a duty of care ensuring that living spaces are clean and safe </li> <li> Provide appropriate levels of personal care for children and young people with disabilities and complex needs, including bathing, toileting, dressing, changing and feeding as appropriate </li> <li> Ensure that all records are accurate, up to date and GDPR compliant </li> <li> Manage complex and challenging behaviour in an assertive, restorative and sensitive manner </li> <li> Work to reduce the likelihood that a child/young person becomes criminalised, encouraging restorative approaches and outcomes </li> <li> Hours of work are primarily determined by the needs of the service and are worked on a rota basis including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Maintain a close working relationship with colleagues, external agencies, families and the wider public </li> <li> Be flexible and adaptable to change to assist other services as required, commensurate to grade </li> <li> Participate in appraisal, training and development activities to ensure up-to-date knowledge and skills Improve own practice through observation, evaluation, discussion and development programmes </li> <li> Work collaboratively with colleagues, knowing when to seek help and advice </li> <li> Contribute to the overall ethos, work and aims of the service by attending relevant meetings, training days and events as requested </li> <li> Be aware of and comply with Leeds City Council policies and procedures such as child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person </li> <li> Be aware of and support difference and ensure equality for all by working in an anti-discriminatory manner, upholding and promoting the values, standards and equal opportunities of Leeds City Council </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment or victimisation and any form of abuse of equal opportunities, ensuring compliance with relevant policies and procedures </li> <li> The council has adopted a flexibility protocol, and this role will be expected to work within these parameters </li> <li> The duties outlined are not meant as an exhaustive list and will also comprise any other duties within the spirit of the post commensurate with the job evaluation outcome for this post </li> </ul>Qualifications <ul> <li> To work in this role, you must hold the Level 3 Diploma in Residential Child Care or equivalent. If you do not hold the diploma, we will fund you to study for the qualification. You must complete the diploma within a reasonable period, normally 2 years after starting work. Failure to achieve the Level 3 Diploma will prevent you from continuing in this post. </li> <li> You must demonstrate good literacy and numeracy, through qualifications or a skills test completed at interview. </li> </ul>Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements: <ul> <li> Flexibility to travel and work across different work locations including providing support to children living within family settings as appropriate </li> <li> Availability to work on a rota basis and change work patterns as reasonably required, including undertaking sleep-ins, early mornings, late evenings, weekends and bank holidays </li> <li> Ability to build relationships and actively engage with individual and groups of children and young people </li> <li> Ability to build relationships and communicate effectively with a wide range of people </li> <li> Maintenance of accurate manual and digital records in accordance with GDPR </li> <li> Use of initiative to adapt to changing circumstances and develop solutions to issues </li> <li> Skills in managing conflict and aggression using de-escalation techniques </li> <li> Good standards of literacy and numeracy, demonstrated through qualifications or skills test </li> <li> Understanding of responsibilities in terms of health and safety, security, confidentiality and data protection </li> <li> Understanding of the needs of looked after children and the importance of advocacy for children and young people </li> <li> Basic computer literacy and of the use of Microsoft packages </li> <li> Recent experience of working with young people or vulnerable adults who may have emotional or behavioural difficulties, in either a paid or voluntary capacity </li> <li> Be physically fit enough to carry out all requirements of the role including the use of Therapeutic Crisis Intervention (TCI) to manage challenging behaviour as required </li> <li> Essential behavioural and other characteristics </li> <li> Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health and Wellbeing, Inclusive Growth and Zero Carbon. </li> <li> Able to understand and observe Leeds City Council equality and diversity policies. </li> <li> Carry out all duties having regard to an employee's responsibility under Health and Safety Policies. </li> <li> Willingness to actively participate in training and development activities. </li> <li> Flexible and adaptable to change to assist other services as required commensurate to grade. </li> <li> Participate in appraisal, training, and development activities. </li> <li> Be aware of and comply with Leeds City Council policies and procedures. </li> <li> Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality &amp; diversity policies of Leeds City Council. </li> <li> Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person. </li> </ul>The council has adopted a flexibility protocol, and the role will be expected to work within these parameters.

Residential Practitioner

About The Role We have an exciting opportunity for an Independent Living Skills Coach to join our team in Preston. Working in an environment that is dedicated to providing comprehensive, good quality housing services, support and resettlement, you will work with people who are or have recently experienced homelessness and who are in need of support and accommodation. Assessing needs, building trust, enabling and unlocking our clients potential to live independently, you will need to get to know your clients, enhance their social integration and abilities by encouraging them to participate in social and leisure programmes, help residents with their support needs and with the practicalities of everyday living. About You You will instinctively work in a manner that aligns fully with Salvation Army Homes values and behaviours, demonstrating energy and passion, along with a positive, can do attitude in your daily contribution as a night concierge to transforming lives. You will be confident and be able to communicate effectively with a diverse range of people including clients, staff, agencies and local neighbours. We need you to have: <ul> <li>Empathy with our client group</li> <li>Strong interpersonal and influencing skills</li> <li>Good time management</li> <li>A willingness to work night shift on a rota basis</li></ul>In return, we'll give you access to some great benefits. These include: <ul> <li>£100 when you start work, plus £250 at 6 months' service and another £250 at 12 months' service</li> <li>26 days annual leave rising to 31 days</li> <li>An extra day off on your birthday</li> <li>A High Street discount scheme (great savings both on and off-line)</li> <li>Pension with life assurance</li> <li>Discounted private medical insurance</li> <li>Loans available for financial emergencies</li> <li>Occupational Sick Pay</li> <li>A full Induction package and training relevant to the role</li> <li>Long service awards from 2.5 years</li> <li>Support to learn and develop your career</li></ul>About Us A registered social landlord and one of the leading providers of supported housing in the UK, Salvation Army Homes is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour. In order to succeed, however, we need the right people in place. Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement. services to our residents. That's where you come in. As an equal opportunities' employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Independent Living Skills Coach

Independent Living Support Worker - British Sign Language (qualified) Who We Are The Percy Hedley Foundation is one of the largest regional charities supporting people with a range of learning and physical needs. We take a person centred, flexible approach to the care and support we provide. We work towards excellence every day and our team members are committed to delivering the very best outcomes for the people we support. Our dynamic and flexible service is tailored to the specific needs of the individual, making it easier to live, learn and be part of a world adapting to change. The Role We are looking to appoint a qualified BSL (British Sign Language) Independent Living Support Workers. This is an exciting opportunity to help build our BSL ISL Provision and provide excellent support. Due to the demands of the service, we are looking for candidates who hold a BSL qualification. The property is a 2 bedroom home located in a residential area in Newcastle, a short walk from the City Centre, St James Park, the Town Moore and Leazes Park as well as local transport services which opens up the whole of the North East to the people we support. There is also parking available. The role is to support 2 young gentlemen moving into their first home following completing College. The role will be to support both men to find new and exciting opportunities in and around their new home and to support them to grow relationships and connections, positively impacting their quality of life. You will be responsible for supporting with all aspects of daily living, including support at home, to go to different community places and support with personal care. One young person that you will be supporting will have seizure activity which is generally nocturnal. This person can also have escalated behaviours and self-injurious behaviours. The other young person has a dysphagia need with an IDDSI Level 6 soft and bite sized diet. The Foundation offers both mandatory and person specific training to support candidates to be able to meet these individuals needs and to support continuous development in career pathways. Requirements Candidates must hold a Level 1 (or above) British Sign Language qualification. An understanding of Positive behaviour Support and meeting complex needs of autistic people, who display behaviour that may challenge is also desirable. You will need to be enthusiastic, friendly, enjoy your work and have a positive outlook on life and a real desire to help people achieve their goals and reach their full potential. A great team player, who is flexible, organised and has the skills to work with a multi-disciplinary team to ensure the people we support receive the highest level of care is required. Being able to adapt and respond to evolving situations with a person-centred approach is essential for an independent living scheme. There are also times when the people we support will need support with managing behaviours of concern . Where there are training needs identified these will be provided. We would love to hear from you and welcome all applications. Please see attached job description. Why Work for Us At Percy Hedley we encourage career development and progression. We run a robust training programme and also have development opportunities across the wider Foundation. We also offer the following benefits to staff: <ul> <li>20 days annual leave, plus bank holidays (pro-rated for part-time staff)</li> <li>Access to a rewards scheme designed to save money on shopping</li> <li>Contributory Pension Scheme </li> <li>Induction and ongoing training</li> <li>Employee Assistance Programme</li> <li>Cycle to Work Scheme</li> <li>Wellbeing support (including occupational health, physio services and counselling services)</li> </ul>Click here for more information on the benefits available: <a href="https://www.percyhedley.org.uk/work-with-us/" target="_blank">https://www.percyhedley.org.uk/work-with-us/</a> We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expect all staff and volunteers to share this commitment. This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants should be aware that the post will only be offered to successful candidates subject to an Enhanced DBS and barring checks as well as other employment clearances such as referencing in line with our regulator's legislation requirements. Please note that this role is classed as regulated activity as it involves working directly with children and/or vulnerable adults. All shortlisted candidates will be asked to complete a criminal records self-declaration form prior to interview, and all candidates will be subject to an online check prior to interview. The amendments to the Exceptions Order 1975 (2013, 2020 &amp; 2023) provide that certain spent convictions and cautions are 'protected' and are not subject to disclosure to employers, and cannot be taken into account. Guidance and criteria on the filtering of these cautions and convictions can be found on the Ministry of Justice website. Please note it is an offence to apply for this role if the applicant is barred from engaging in regulated activity relevant to children and the Percy Hedley Foundation has the right to respond appropriately. As a disability confident employer who is registered and accredited by the scheme, we would encourage all applications but please reach out if you require any guidance or support in your application. Please access the following link for our vulnerable adults protection policy: Adult Safeguarding Policy This recruitment is ongoing therefore the vacancy will close when a suitable applicant has been appointed.

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