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There is no better time to start a career within residential childcare than now! Would you like secure employment where you can progress your career? If you would like to build a career that gives you genuine sense of achievement and fulfilment knowing that you can have a positive impact on the young people we support, then look no further and apply today! Children's home Ribbleton are recruiting for a Assistant House Manager. We are looking for an enthusiastic and highly motivated Assistant House Manager-to become an integral part of our support team. In this role, you will support and care for our young people and be responsible for a small staff team. Please note, for this role we are only able to consider candidates with a full UK driving licence and access to a vehicle. Our benefits include... <ul><li>Exclusive access to reward and discount scheme</li><li>Comprehensive induction</li><li>Commitment to your ongoing training and career progression</li><li>Pension scheme</li><li>Paid for enhanced DBS</li><li>Wellbeing support</li><li>Cycle to work scheme and more!</li></ul>As part of Aspris Children's Services, we are immensely proud of the career pathway and training we can offer you. We ask that you can demonstrate the values needed for a role, transferable skills, and life experience and in return we will give you all the training and support you need to progress. If you can demonstrate the values needed for a role within residential childcare, we will give you all the training and support you need to become a dynamic Assistant House Manager. A Level 5 qualification in Children and Young People is essential for this role and you should be willing to study towards the Level 5 Diploma. The ideal candidate will have experience and the following characteristics to be successful in this role: Resilience - We support some of the most vulnerable children in society who have varying degrees of emotional behavioural difficulties, autism, ADHD and associated difficulties so there will be times where your resilience is challenged. Communication - Communicating with our young people is vital to understand their needs. Positive working relationships, good teamwork and communication plays a key part in ensuring important information is relayed to other staff. Organisation - Overseeing the effective implementation of care and independence programmes for our young people through the effective line management of the staff team, and manage shift patterns on a rota basis. Caring - Our young people require the best care we can offer. If you are a naturally caring and compassionate person, this is the role for you. Attentive - No young person is the same so being attentive to understand them and identify areas where we can support is important. Above all, we provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most. If you want to progress your career in Children services, Aspris will help you get there. Aspris is committed to safeguarding and promoting the welfare of children. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure &amp; Barring Service and at least 2 references which cover the last 3 years; for all our services we will request references from where you have worked with either Children or Vulnerable Adults. Please be advised that references may be requested prior to interview for roles within our Schools. #SW26

Assistant House Manager

Job Introduction At Turning Point we provide services across the whole country which delivers end to end drug and alcohol treatment and support, family services, housing advice and support for those in contact with the criminal justice system, needle exchange system, and custody outreach. We are a specialist in delivering whole treatment system approaches across cities and county areas, which has led to the reduction in people falling through gaps between services and delivers improved outcomes. An exciting opportunity has arisen to join Horizons, a vibrant new partnership delivering substance use treatment and recovery services in Bristol. Horizons is delivered in partnership between Turning Point, Bristol Drugs Project, and seven other local and national partners. The partnership combines Turning Point's experience as an outstanding national substance use provider together with Bristol Drugs Project's long history of excellent service delivery in the city. As a Drug and Alcohol Recovery Worker based in our Homelessness team, and working across our three hubs in North, South and Central Bristol, you'll make a real difference in the community and to their lives as you develop the personal, flexible and realistic support packages they need to help turn things around. The salary scale for our Recovery Worker roles is between £25,870 - £30,265. See our full salary scale below. Starting salary will be dependant on experience with annual pay progression up to scale point 1 £25,870 2 £26,905 3 £27,981 4 £29,101 5 £30,265 You will have opportunities to progress your career with a structured learning journey and clearly defined career pathways that will enable you to achieve your long-term goals and work to your strengths. Whether you are looking to progress into a management and leadership role or to be a specialist in your field as an Advanced Substance Use Practitioner at Turning point we will support and encourage you on your career journey. Main Responsibilities The successful candidate will support the Homelessness Team in taking a hands-on approach to reducing drug related harm in Bristol. This will include managing a case load of clients seeking harm reduction advice, Opiate Substitution Therapy (OST) and/or Tier 4 (in-patient) treatment. You will spend much of your time working alongside key partners so the ability to manage relationships with housing services, primary care and mental health services, are essential. The successful candidate will work in partnership with the wider Bristol Horizons teams in delivering the ambitions of the Horizons service. To do this you must be organised, resilient, focused, able to work in a team or independently, have good communication skills, and be innovative in your approach. As well as the responsibility of having a case load, your regular duties will include: <ul><li>Providing harm reduction interventions such as Naloxone, needle exchange and Blood Bourne Virus (BBV) Testing </li><li>Street Outreach </li><li>Hostel Inreach </li></ul>This is an exciting opportunity for the right candidate to play an integral role in a new and developing service. The Ideal Candidate Having handled a significant caseload in a busy environment as a Recovery Worker, Outreach Worker or similar, you'll have a deep understanding of substance use and homelessness. It's an extremely varied role, so flexibility and knowledge of relapse and other barriers to treatment will be vital. Completing assessments with new service users, delivering key working sessions, compiling risk assessments and risk management plans, care planning and reduction plans are just some of the varied duties you will be providing. Excellent IT skills with knowledge of Word, Excel, and Outlook etc. are essential for this role. Holding a full driving licence and having access to a car is desirable. About us As a leading health and social care provider with more than 300 locations across England, we take real pride in the services we offer. We run all of our services on a not-for-profit basis; instead, we invest every penny back into our services and people. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. What Benefits Will I Receive? We know reward looks different to each person and so whether its ways to make your money go further, a culture supporting recognition and celebration, or opportunities to boost your career - we want to support you in every way we can with our total reward package that includes: <ul><li>25 days' paid holiday a year + Bank Holidays, increasing with each year of service up to 27 days + Bank Holidays. Plus the option to buy additional holidays and spread the cost.</li><li>Join our team and discover the comprehensive benefits we offer by following this link to explore all the exciting perks available to our employees. Turning Point Benefits </li></ul>We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closing date. Attached documents: <ul> <li> Recovery Worker Role Profile.pdf </li> </ul>

Homelessness Recovery Worker

About the Role CCHA is a learning organisation committed to delivering excellent services to our customers. This role provides strategic leadership within the Housing and Communities Directorate, ensuring service charges are fair, transparent, and accurate. It combines financial expertise with strong cross-team collaboration, influencing how service chargeable activities are delivered and managed across the organisation. Success in this role depends on building strong relationships and working in partnership with colleagues to embed best practice, maintain compliance, and deliver a consistent customer experience. While a solid financial background-through qualification or experience-is essential, you will also need the ability to guide and support non-financial teams in service charge-related activities. Key responsibilities include: <ul> <li>Shaping policy, setting standards, and embedding good practice across all directorates.</li> <li>Working with Heads of Service, including Head of Finance, to set annual service charge budgets, reconcile costs, and ensure rent and service charge letters are accurate and issued on time.</li> <li>Providing insight and advice on areas where service charges are under-recovered and identifying opportunities to maximise income while balancing affordability and compliance.</li> <li>Managing a team responsible for customer queries, disputes, and consultations, including Section 20 notices and other legal processes.</li> <li>Acting as a change champion across the organisation, influencing decisions and supporting service improvement initiatives.</li> <li>Preparing for future regulatory changes, including the Leaseholder Reform Act and Heat Network Regulations.</li> <li>Contributing to corporate planning and income maximisation strategies, supporting organisational sustainability and growth.</li> </ul>About You CCHA is committed to delivering excellence in how we provide, manage, and charge for our service activities. We oversee a substantial portfolio of properties that attract service charges, and we have made significant progress in ensuring consistency, transparency, and compliance. Listening to our customers has shaped our approach, and many services are now delivered through in-house CCHA teams to improve quality and value. This role acts as a central link between Finance, Operations, and Customer Services, ensuring that service charges are accurate, transparent, and aligned with organisational priorities. You will: <ul><li>Lead a small team and work collaboratively across departments to embed best practice, support decision-making, and maintain compliance with legislative and regulatory requirements.</li><li>Coordinate with Finance, Housing, and Asset teams to lead the annual service charge setting process, ensuring accurate calculations and timely communication to customers.</li><li>Work closely with Heads of Service to embed accountability for service charge performance, supporting them in achieving key financial and operational metrics.</li><li>Partner with Communications and Customer Services to ensure clarity and transparency in customer messaging, particularly around rent uplift letters and service changes.</li><li>Facilitate the internal Service Charge Working Group, driving collaboration, sharing insights, and promoting continuous improvement across all service areas.</li><li>Provide financial and strategic advice to Heads of Service and Corporate Leadership and the Board, balancing affordability for customers with organisational sustainability.</li><li>Support customer consultations on service changes and new offerings, ensuring compliance with legal frameworks and reflecting CCHA's values.</li></ul>Our Shared Values At CCHA, values and diverse thinking as just as sought after as technical skills and qualifications. Our values are embedded throughout the organisation. They set out how we work together and how decisions are made. Here at CCHA we live our values by being: Caring | Respectful | Trusting and Trustworthy | Honest |Brave | Yourself Job Description The job description will download in PDF format. To request an alternative format, please get in touch. <ul> <li>Service Charge Manager - job description </li> </ul>Application &amp; Interview Guidance The guidance will download in PDF format. To request an alternative format or language, please get in touch. <ul> <li>Application guidance</li> <li>Interview preparation</li> </ul>If you require this information in an alternative format, please contact us. CCHA Website | Our Privacy Policy | Our Equality Statement

Service Charge Manager

Accommodation Manager -Salary £43,000 Camber Sands Holiday Park - Accommodation available Join us as our new Accommodation Manager, where you'll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. In this pivotal role, you'll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all. What you will be doing... <ul> <li>Recruiting, onboarding, and training members of the Accommodation team. </li> <li>Creating a positive team culture that consistently delivers high standards. </li> <li>Implementing an effective team structure, delegating roles, and setting clear responsibilities. </li> <li>Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans. </li> <li>Driving team engagement, motivation, and recognition. </li> <li>Overseeing daily cleaning operations across all accommodation types. </li> <li>Conducting regular inspections to ensure cleanliness and presentation meet required standards. </li> <li>Creating and executing rolling plans to support consistent operational performance. </li> <li>Analysing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed </li> <li>Working closely with Maintenance and Guest Experience teams to coordinate check-ins, repairs, and special requests </li> </ul> About you... <ul> <li>Previous experience managing teams. </li> <li>The ability and knowledge to coordinate complex daily business operations. </li> <li>Experience with forecasting labour and resource planning skills. </li> <li>A leadership style that inspires, supports, and brings out the best in diverse teams. </li> <li>The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time. </li> <li>The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required. </li> <li>Confident using standard IT systems and applications. </li> <li>A full UK driving licence. </li> </ul> So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>The chance to develop your skills and boost your career across our 65 parks - we've got your back when it comes to training! </li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. </li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you. </li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at <a href="mailto:Holly.Baldwin@parkdean-resorts.com" target="_blank">Holly.Baldwin@parkdean-resorts.com</a>.

Accommodation Manager

Housing Officer Location: Head Office Inspiration House, Bowburn, DH6 5PF Working Hours: Monday - Wednesday 18.5 hours per week Contract type: Fixed term - 9 month (maternity cover) Salary: £25,110 - £32,090 (Pro rata'd to 18.5 hours) Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the Role: The Housing Officer will be responsible for delivering a broad range of intensive housing management services, with a focus on resident move-ins and tenancy start-up, tenancy sustainment, and move-on, closure, and resettlement processes. They will work collaboratively with colleagues across Waythrough and partner services to ensure residents receive the support they need. The role also contributes to achieving key performance Page 2 of 5 indicators (KPIs), including Tenant Satisfaction Measures, and securing positive outcomes in Tenant Perception Surveys. Due to the nature of the role, a driving license and access to your own is essential. Key Duties <ul><li>Conduct resident sign-ups, ensuring occupancy agreements, keys, and Resident Handbooks are issued and explained clearly.</li><li>Ensure residents understand their occupancy terms and security of tenure based on their agreement type.</li><li>Use current toolkits, processes, and documentation; ensure outdated materials are discarded. • Support residents with Housing Benefit and/or Universal Credit claims at sign-up and throughout their tenancy.</li><li>Advise on and assist with property adaptations where applicable.</li></ul>For Full Job Description Please Click Here What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-03

Housing Officer

Housing Officer - Bradford Temporary Accommodation Service Location: 172 New Cross Street, Bradford, BD5 8BT Working Hours: Part-time 18.5 hours per week - between Monday to Friday Contract Type: Permanent Salary: £25,110 - £32,090 per annum (pro rata) Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band. About Waythrough Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers. Make a real difference in your community Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job - it's a chance to build meaningful relationships and create lasting change. About the service... Working in partnership, Waythrough and the Bridge Project, are providing temporary accommodation on behalf of Bradford Metropolitan District Council as part of their Bradford Temporary Accommodation Service. Our service supports women who present as homeless to the Local Authority. Our Bradford Temporary Accommodation service will provide accommodation to women who were homeless and have a history or risk of offending. They will receive flexible support, in groups or one to one, whilst tenants in our properties in Bradford and Keighley. The service will sit alongside our established Bradford housing support service No Second Night Out, more information can be found here - Bradford No Second Night Out More information on The Bridge Project, can be found here - The Bridge Project About the role... We are excited to introduce the new Housing Officer role, created to support the delivery of high-quality housing support and management services within the Bradford Temporary Accommodation Service (BTAS). As part of our dedicated housing team, you will play a key role in delivering effective housing management by working directly with tenants who have complex needs and come from diverse backgrounds. Your work will be instrumental in helping vulnerable and homeless individuals sustain their accommodation and rebuild their lives. This is a varied and rewarding role that offers the opportunity to make a real difference. While it can be demanding, it is also deeply fulfilling, offering daily opportunities to create lasting change. Key responsibilities will include: <ul><li>The Housing Officer will Work in partnership with the BTAS team and Bradford Met council and other key stakeholders to identify referrals, meet prospective service users and undertake comprehensive assessments of their support needs and their appropriateness for the service.</li><li>Prepare Tenant Licence/AST Agreements, ensuring they are signed and managed appropriately.</li><li>Manage the Right to Rent in the UK process, ensuring all tenants meet the required legislation.</li><li>Support the tenancy toolkit process and deliver Tenant Welcome Packs, Expectations Agreements and House Rules.</li><li>Manage the Void process, monitoring Void units and working with the housing manager, Repairs team, housing management team and support teams to ensure they are filled within a timely manner.</li><li>Carry out tenancy property inspections, ensuring all required works are completed and within the agreed timescales.</li><li>Record comprehensive case notes, input information onto the database promptly and maintain any other relevant Management Information Systems as required.</li><li>Carry out a Home Safety risk assessment alongside the client to identify risks within the home.</li></ul>About you... <ul><li>A NVQ Level 3 in Health and Social Care (or equivalent)</li><li>Experience of supporting vulnerable people is essential.</li><li>Knowledge of the causes of alcohol/substance misuse, mental health and homelessness.</li><li>Experience of support planning and risk assessing.</li><li>Knowledge of housing options available and relevant legislation is desirable.</li><li>A full UK driving licence and access to a vehicle, is essential for this role.</li></ul>To view the full job description and person specification for this role, please click here. What We Offer We value the people who make a difference every day. Alongside meaningful work, you'll enjoy a comprehensive benefits package: <ul><li>27 days' annual leave, rising to 32 after 1 year (plus bank holidays)</li><li>Pension scheme with 4.5% employer contribution, matched up to 6.5%</li><li>Life assurance (3× annual salary)</li><li>Enhanced sick pay and family-friendly pay</li><li>Birthday leave and the option to buy up to 5 extra days' annual leave</li><li>Professional fee reimbursement for relevant qualifications</li><li>24/7 online GP access and Employee Assistance Programme</li><li>Recognition and long service awards via our Way to Go and Aspirations portals</li><li>£500 Recommend a Friend bonus</li><li>Cycle to Work scheme and Credit Union membership</li><li>Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good</li><li>Free will writing service and wellbeing initiatives throughout the year</li></ul>Inclusion and accessibility Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme - all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: <a href="mailto:recruitmentteam@waythrough.org.uk" target="_blank">recruitmentteam@waythrough.org.uk</a> Closing Date: 2026-02-02

Housing Officer - Bradford Temporary Accommodation Service

Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council About the role This role is part of a high demanding frontline Housing Options Service that is responsible for providing timely housing advice to customers on a range of housing enquiries relating to preventing and relieving homelessness across West Northamptonshire This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to an enhanced DBS certificate. It is also a regulated activity and will be subject to a Children and Adults Barred List check. West Northamptonshire Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment. What will you be doing? You will work collaboratively with households at risk of homelessness to remove any barriers to their rehousing, review and update their personalised housing plan and minimise any stay in temporary accommodation. You will assess if applicants are homeless, eligible for assistance, in priority need, and have a local connection with West Northamptonshire. Where appropriate, you will also consider if they are intentionally homeless. You will issue legally compliant letters, referencing relevant guidance and case-law, and detailing the reasons for your decision. About you You are a high achiever who relishes a challenge. You are aware of and can actively work with local support agencies, health, and social services to ensure that we have sustainable and strong outcomes for families and vulnerable adults. You have an organised approach to your work, making methodical and appropriate enquiries to confirm eligibility for housing assistance, homelessness, and priority need. To meet the requirements of this challenging and exciting role, you will: <ul><li>Be able to work in a fast-paced, demanding, front-line, people-focused service.</li><li>Have excellent negotiating and advocacy skills.</li><li>Have a strong understanding of the Homelessness Reduction Act and the duties it places on housing authorities.</li><li>Have previous experience of working in this or a similar role.</li><li>Be able to understand, interpret and apply statutory legislation and related case-law.</li><li>Be organised and methodical with an interest in housing and homelessness, a strong team ethos and a desire to make a positive difference.</li></ul>Want to know more or chat about our flexible and hybrid working? Please email our Housing Options Team Leader- <a href="mailto:Abigail.Showunmi@westnorthants.gov.uk" target="_blank">Abigail.Showunmi@westnorthants.gov.uk</a> About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents: <ul> <li> JD PS Housing Options Officer V2 AT.pdf </li> </ul>

Housing Options Officer

Job Description Independent Living Support Worker | 9664 | Permanent Contract | 1 x Full-Time and 1 x Part-Time | £26,403 to £28,142 pro rata per annum plus weekend / bank holiday enhancements and sleep in payments | Grade E | Norwich To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. Our Supported Accommodation service works to create and promote a positive environment for each young person in the independent living scheme. In this role, you will support young people, helping them to develop positive and effective independent living skills. You will contribute to making plans to support them and assist with their implementation, attending statutory reviews as required. As a positive role model to the young people engaged in the independent living scheme, you will be excellent at forming effective relationships with young people and their families to ensure that their emotional and physical needs are met and opportunities for their development are maximised. With previous experience of support work, you will have the ability to communicate clearly and engage with young people. Your organisational skills will enable you to plan and prioritise your workload effectively, and your eagerness to learn will develop new skills and learning. We offer a host of other benefits, such as our excellent local government pension scheme and you can receive corporate savings through our Norfolk Rewards scheme. Additionally, there are a multitude of opportunities for personal and professional development via various training and education routes. You will be required to attain your Level 3 Children's Workforce Diploma, this is fully funded. The role will include evenings, weekends, bank holidays and "sleep-ins" as required. If you would like to find out more about the role please call Zoe Howarth, Team Manager - <a href="mailto:zoe.howarth@norfolk.gov.uk" target="_blank">zoe.howarth@norfolk.gov.uk</a>, Sarah Stimpson, Assistant Team Manager - <a href="mailto:sarah.stimpson@norfolk.gov.uk" target="_blank">sarah.stimpson@norfolk.gov.uk</a> or Lee Roberts, Senior Practitioner - <a href="mailto:lee.roberts@norfolk.gov.uk" target="_blank">lee.roberts@norfolk.gov.uk</a> Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. To apply, please download an application form &gt;&gt; Here &lt;&lt; and attach it to your online application instead of your CV. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 25 January 2026 at 23:55 All other applicants closing date: 1 February 2026 at 23:55

Independent Living Support Worker Level 1

Job Description The Service &amp; Team: This position is part of the Homeless Prevention Service, committed to reducing homelessness and delivering tailored support to individuals and families in need. In this role, you will manage a caseload, assess statutory duties under homelessness legislation, and work closely with applicants to identify solutions and resolve their housing challenges. The Role Includes: <ul><li>Casework Management You will hold a varied caseload, working with individuals and families who are threatened with or already experiencing homelessness. This includes conducting interviews, gathering evidence, and creating Personalised Housing Plans tailored to each applicant's needs.</li><li>Assessing Statutory Duties &amp; Making Legal Decisions You'll assess applications under the Housing Act 1996 (as amended by the Homelessness Reduction Act 2017) to determine what legal duties the Council owes. This involves issuing statutory decision letters, ensuring compliance with legislation, case law, and local policies.</li><li>Supporting People in Times of Crisis Many applicants will be in vulnerable situations, such as fleeing domestic abuse, leaving prison, or facing mental health challenges. You'll provide empathetic, practical support, liaise with partner agencies, and explore all options to prevent or relieve homelessness.</li><li>Multi-Agency Collaboration Work closely with statutory and voluntary agencies, such as social care, probation, and health services, to coordinate support and secure sustainable housing solutions.</li><li>Problem-Solving &amp; Advocacy You'll negotiate with landlords, housing providers, and other stakeholders to resolve disputes, prevent evictions, and secure accommodation. This includes advising on tenancy rights, welfare benefits, and alternative housing options.</li><li>Compliance &amp; Record-Keeping Maintain accurate case records, prepare reports, and ensure all actions meet statutory deadlines and quality standards.</li></ul>This is a customer-facing role, and therefore the statutory English language requirement for public sector workers applies. An enhanced DBS (Disclosure and Barring Service) check will be required for this position. Working Pattern: Monday to Friday, 9:00 am - 5:00 pm. Hybrid working arrangement combining home and office-based work, with an expectation to attend the offices (throughout Cornwall) and work alongside the Homeless Prevention teams at least two days per week. Face to face client work will be required Driving licence will be required What you'll need to succeed: <ul><li>Strong Communication Skills - Ability to engage with customers in a compassionate and professional manner, even in challenging situations.</li><li>Problem-Solving &amp; Decision-Making - Skilled at analysing information, making sound decisions, and finding practical solutions under pressure.</li><li>Organisational Skills - Able to manage a busy caseload, prioritise tasks, and meet statutory deadlines.</li><li>Negotiation &amp; Conflict Resolution - Confident in negotiating with landlords, agencies, and other stakeholders to achieve positive outcomes.</li><li>IT Proficiency - Comfortable using Microsoft Office and case management systems to maintain accurate records and reports.</li><li>Resilience &amp; Adaptability - Ability to work flexibly and remain calm in crisis situations.</li><li>Teamwork &amp; Collaboration - Work effectively with colleagues and external partners to deliver joined-up support.</li></ul>Knowledge of housing and homelessness legislation is essential-but don't worry if you're not an expert yet! Come with a willingness to learn, and we'll provide full training and support to help you develop the technical knowledge you need. Please read the role profile for the full details of this role attached below in this advert What you'll get in return: Cornwall Council's ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our core employee rewards and benefits include: • a competitive salary. • a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions • a generous annual leave entitlement with the potential to purchase additional leave. • A national award-winning employee health and wellbeing programme • Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information: Cornwall Council is unable to offer visa sponsorship or transfer existing sponsorship for this role. The full role profile is attached here We recommend saving a copy of this to refer to if you are invited to an interview. For more information or an informal chat about the role please contact Charlotte Mitchell- <a href="mailto:charlotte.mitchell@cornwall.gov.uk" target="_blank">charlotte.mitchell@cornwall.gov.uk</a> Application Process Please attach a supporting statement to your application, you can add your Education &amp; Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as 'Application' on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here - The application process. Please note that applications cannot be edited after they have been submitted, please contact <a href="mailto:careers@cornwall.gov.uk" target="_blank">careers@cornwall.gov.uk</a> if you have any queries or require assistance with your application. Existing employees must apply using their Cornwall Council email address through the Opportunity Marketplace on Oracle. About Us Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options. Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender reassignment status, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It's a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.

Homeless Prevention Caseworker

Position: Care Home Worker - Independent Living Shifts Available: 25 to 35 hrs per week. About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Care Home Worker - independent living

An excellent opportunity to make a difference... Brent is a tremendously vibrant London borough where the iconic arch of Wembley Stadium dominates the skyline. Spanning both inner and outer London, it is a borough of huge contrasts in terms of its economic, environmental, ethnic and social make up. Brent's diversity is evident to all who visit our borough and our long history of ethnic and cultural diversity has created a place that is truly unique and valued by those who live and work here. The council is pursuing a far-reaching transformation agenda that better meets the needs of our community so it is an exciting time to join us.The Post One of the Government's main priorities is to ensure that all forms of homelessness and rough sleeping is reduced. At Brent Council, we are very committed and passionate about this. We have received funding from Ministry of, Housing, Communities and Local Government for a full time Rough Sleeper Navigator positions to work with rough sleepers to navigate pathways for a life away from the streets. The post holder will act as a single point of contact for rough sleepers and work with this client group in a person-centred way to ensure sustainable outcomes around housing are achieved. The postholder must have comprehensive and up-to-date knowledge of relevant legislation, policy and procedures on homelessness in order to provide innovative advice and solutions when dealing with complex cases. Clear guidance and supervision will be provided in an organisation that promotes people from within, is passionate about equality and diversity and wants its staff to succeed. You will be supporting rough sleepers to end their homelessness and will do this by providing robust housing advice and support, working with partner agencies and developing personalised housing plans for customers with a firm focus on homelessness prevention to ensure that customers housing and homelessness issues are resolved The Person Are you seeking a fresh challenge? Do you want to make a real and lasting difference to the health and wellbeing of people? Do you take pride in delivering excellent services? We are looking for an empathetic individual who is passionate about providing the best level of services to vulnerable rough sleepers with homelessness legislation experience. You will be able to work well under pressure and manage a busy workload, able to prioritise and organise your work so that customer care is never compromised. You will be a fast learner who is able to take on training around legislation and go on to apply it with support. We are seeking for someone who is motivated and naturally caring in nature and who has an interest in supporting individuals who have a history rough sleeping. To meet the requirements of this exciting role, you will have a passion for collaborative multi-agency working and the skills to assist service users to attain the skills required to successfully maintain and sustain a tenancy and to live independently in the community. Why join us? We know people achieve their best when they feed valued. At Brent, you'll benefit from: <ul><li>Up to 33 days annual leave (depending on length of service) plus bank holidays</li><li>Excellent pension with generous employer contributions (LGPS)</li><li>Hybrid and flexible working options available for most roles</li><li>Supportive family-friendly policies for parent, guardians, and carers</li><li>Health and wellbeing support, including access to eye test support and a 24/7 Employee Assistance Programme</li><li>Financial support such as education sessions, childcare deposit loans, and season ticket loans</li><li>Learning and development opportunities to help you grow your career</li><li>Access to My Brent Rewards with exclusive discounts on shopping, travel, leisure, and entertainment</li></ul>Salary range <ul><li>£40,182 - £42,060 per year</li></ul>

Rough Sleeper Housing Officer

End Date Sunday 01 February 2026 Salary Range £83,411 - £98,130 We support flexible working - click here for more information on flexible working options Flexible Working Options Job Share, Unable to Offer Agile Options Job Description Summary Job Description JOB TITLE: Housing Development Manager SALARY: The salary banding for this role in London is £97,655 - £114,900 for Outside of London it's £83,411 - £98,130 LOCATION: Field-based (South West, South East, London &amp; Home Counties). The role is contracted to either our London or Bristol office. HOURS: 35 hours, full time WORKING PATTERN: Field-based with regional travel and attendance at LBG offices. Work patterns are driven by business needs About this opportunity You'll be leading strategic engagement with major home builders, industry bodies, and government stakeholders to drive growth in the New Build sector and improve access to housing for First-Time Buyers. Act as a subject matter expert on new build housing, influencing policy, shaping propositions, and ensuring Lloyds Banking Group remains a trusted partner in delivering innovative housing solutions aligned to our purpose of Helping Britain Prosper. What will I be doing? <ul><li>Develop and maintain strategic relationships with major home builders, trade bodies, and government stakeholders to maximise new build opportunities.</li><li>Engage with cross-industry organisations, regulatory bodies, and policy influencers to shape housing strategy and support access-to-housing initiatives.</li><li>Provide subject matter expertise on new build housing, including mortgage policy, government schemes, valuations, buyer incentives, and sector challenges and opportunities.</li><li>Monitor market trends, regulatory changes, and political developments to ensure compliance and strategic alignment.</li><li>Influence product development and proposition enhancements to meet market needs and support home ownership aspirations, particularly for First-Time Buyers.</li><li>Represent the Group externally at industry forums, events, and working groups, promoting Lloyds' leadership in housing and sustainability.</li><li>Collaborate with internal teams (Intermediary Brands, Commercial, Homes, Group Sustainability) to align strategy and deliver integrated solutions.</li></ul>Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need <ul><li>Mortgages and Home Builders experience, especially around New Build sector and housing for First-Time Buyers</li><li>Strategic Leadership: Proven ability to influence at senior levels, including writing compelling storytelling narratives to influence senior leaders</li><li>Supplier and Collaborator Management: Outstanding relationship-building skills across internal teams, suppliers, and industry bodies</li><li>Excellent influencing and communication skills, with confidence engaging diverse audiences.</li><li>Outstanding attention to detail, time management, and organisational skills.</li><li>Analytical ability to interpret complex data and turn it into actionable insights.</li><li>A growth mindset and ambition to continuously improve.</li><li>Confident presentation skills and communication skills</li></ul>Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We want our people to feel that they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it's why we especially welcome applications from underrepresented groups. We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: <ul><li>A generous pension contribution of up to 15%</li><li>An annual performance related bonus</li><li>Share schemes including free shares</li><li>Benefits you can adapt to your lifestyle, such as discounted shopping</li><li>30 days' holiday, with bank holidays on top</li><li>A range of wellbeing initiatives and generous parental leave policies</li></ul>Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Housing Development Manager

Have you ever thought that you might make a good Housing Management Officer and have a range of skills that might transfer to this vital housing role. Well, this might be a great opportunity for you. Housing Management Services have an exciting opportunity to join the team as a Housing Management Officer on a permanent basis. About the role: As a Housing Management Officer, you will work as part of an area as well as a city-wide team in managing a patch of council housing and will make a positive difference to the lives of our tenants and the community. The role involves all aspects of housing management, including tenancy sign ups and management, income collection- rent and arrears collection, anti-social behaviour management, homeless prevention and financial inclusion. A key focus is on the provision of a responsive and sensitive service to our residents, to ensure they maintain successful tenancies. This will include the ability to work closely with residents, families and a diverse range of partner agencies. This is a frequently changing and fast paced role. Key skills and experience required Previous Housing related experience is required for this role. Above all in this role we are looking for applicants with; <ul> <li>A can do and positive attitude, that are hardworking and able to demonstrate resilience.</li> <li>Drive, determination and flexibility to adapt and deliver continual improvements for your tenants and communities in a creative way.</li> <li>Effective communication, negotiation and interpersonal skills to enable you to resolve conflict and find solutions to complex issues across a range of partners, customers and stakeholders (some of whom may be vulnerable)</li> <li>Effective customer service skills that will allow you to get to the heart of issues and deal with them sensitively, professionally and courteously.</li> <li>Excellent ICT skills</li> <li>Have the ability to work on your own initiative as well as working well as part of a team is essential.</li> </ul>If this sounds like you, we look forward to receiving your application. As this role is public facing, applicants will need to demonstrate, at interview, their competency to converse and provide advice and guidance to members of the public, in spoken English to CEFR level C2: Can express themselves spontaneously at length with a natural conversational flow, avoiding or backtracking around any difficulty so smoothly that the person with whom they are conversing is hardly aware of it. If you are an internal candidate interested in applying for this job as a secondment opportunity, please discuss with your current line manager before submitting your application. Hybrid working arrangements are available for this role. Each role at CYC is different and your working arrangements will be determined based on the requirements of the role and in collaboration with you and your needs as part of the recruitment process. Your contractual location will be the designated council office for your team. City of York Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. We require the successful candidate to undertake an enhanced Criminal Record check via the Disclosure and Barring Service. The Council is committed to investing in the talent and wellbeing of our staff and can offer a generous annual leave allowance, access to the Local Government Pension Scheme, comprehensive Health &amp; Wellbeing initiatives and a reward package which recognises your contribution. We can offer flexible working practices, community engagement and volunteer activities and, as part of our commitment to you, promote continuous Learning &amp; Development. In addition we also offer a growing range of discounts, rewards and savings. For further information or an informal discussion please contact: Charlotte Stokes <a href="mailto:charlotte.stokes@york.gov.uk" target="_blank">charlotte.stokes@york.gov.uk</a> 01904 551261 Emma Thorpe <a href="mailto:emma.thorpe@york.gov.uk" target="_blank">emma.thorpe@york.gov.uk</a> 01904 551277 Closing date: Sunday 1 February 2026 at 12 midnight Interview date: W/C 9th February 2026

Housing Management Officer

Housing &amp; Homelessness - Housing Options - Through Care Housing Advisor Working Pattern: Full time (35hours) Contract Length: 1 years fix term contract Salary Grade H About Us: Tower Hamlets is one of London's most diverse, vibrant boroughs. It's a melting pot of creativity, enterprise and cultural life that brings the best of London together in just eight square miles. It's also a borough of contrasts, and as a Council, we know that Tower Hamlets is on a vital journey of improvement. There are tough challenges we need to tackle, but with that comes a unique opportunity to make a real impact. We're changing - rapidly. This is a place where people make things happen. Where everyone works together with zeal, passion, and pride. As an employer, we can offer a generous annual leave package, competitive pension, and flexible working. For more information why join Tower Hamlets, please visit: Staff benefits (towerhamlets.gov.uk) About the role: Are you ready to make a significant impact on the lives of vulnerable young people in Tower Hamlets? Are you passionate about making a meaningful difference in the lives of young individuals who have been in care? Are you ready to embark on a journey to provide them with the support and guidance they need to thrive? Join Our Team in the Through Care Service and Housing Options Support Team (HOST) to empower young lives as a Through Care Housing Advisor working with young individuals who have been in care. The post holder must have a good working knowledge of homelessness legislation, including the Homelessness Reduction Act 2018 and experience of supporting care leavers with housing-related issues and managing complex caseloads.Strong understanding of statutory responsibilities of local authorities and issues affecting looked-after children and care leavers.Excellent communication and collaborative skills, with the ability to work effectively in a diverse community. You will provide guidance and support in areas such as housing, education, employment, and life skills. You will work with their social workers and personal advisors. You will develop personal housing plans to meet each young person's unique needs collaborating with a dynamic team of professionals to create a supportive network. You will advocate for the rights and well-being of young persons in care and undertake statutory casework under the Homelessness Reduction Act and provide a timely and proactive response to end and prevent them becoming homeless. Having the ability to work flexibly and bring creative and imaginative solutions to end and prevent a repeat occurrence of street homelessness in key. You should be a confident, experienced, and adaptable self-starter, able to work proactively and on your own initiative, you will relish the opportunity to instigate and deliver a service and will be comfortable with working at the forefront of change within a team that is target and goal driven. As well as having knowledge of homelessness, social care, public health and Children's Act, you will be empathetic to the various support needs and challenges of young people and committed to helping care leavers. You must have worked in a local authourity homelessness service and voluntary homelessness sector and are interested in taking on more responsibility and a new challenge in the sector. How to Apply: The job description and how to apply can be found at Jobs at Tower Hamlets Council For a confidential discussion please contact 'Lade Olugbemi - Housing Options Team Manager - HOST - <a href="mailto:lade.olugbemi@towerhamlets.gov.uk" target="_blank">lade.olugbemi@towerhamlets.gov.uk</a>/ 07904 609 512 Benefits Tower Hamlets is a truly unique borough at the heart of London - a place where history and innovation sit side by side. From the docks and markets that shaped the East End to the global business hub of Canary Wharf, we are proud to be one of the most dynamic, diverse, and ambitious communities in the UK. We are also one of the fastest growing and youngest boroughs in the country, offering unrivalled opportunities to make a real difference to people's lives. Our residents are energetic, creative, and resilient, and our council is committed to delivering the best possible services and opportunities for them. Our award-winning new Town Hall in Whitechapel provides a modern, flexible workplace for our staff, right at the heart of the borough and directly opposite Whitechapel Tube and Elizabeth line station. It is more than just a workplace - it's a hub for collaboration, innovation and community, designed to bring out the best in our people. As an employer, we put equality, diversity, and inclusion at the heart of everything we do. Our active Employee Network Groups celebrate and champion our workforce, helping to ensure that everyone feels a sense of belonging. Guided by our TOWER values - Together, Open, Willing, Excellent and Respect - we are building a positive, inclusive culture where colleagues can thrive. At Tower Hamlets Council, you'll find exciting challenges, supportive colleagues, and the chance to shape one of London's most important and vibrant places. If you're looking for a role where you can see the impact of your work every day, then Tower Hamlets is the place for you. Salary range <ul><li>£42,264 - £44,235 per year</li></ul>

Through Care Housing Officer

Permanent Ref: H7153 Are you looking for an exciting new challenge? Could you provide advice and assistance to people facing homelessness? This is an exciting opportunity to work within the Homeless Prevention and Assessment Team within an innovative Strategic Housing Service. We are seeking a passionate individual with a drive for helping people to provide advice and assistance to people at risk of homelessness. The successful candidate will have excellent knowledge of Homelessness Legislation, oral and written communication skills, the ability to achieve defined performance targets and experience of working with a variety of households and client groups, including those who may be vulnerable or at risk. In this role, you would liaise with partners and other agencies to ensure applicants are able to make informed decisions and have access to the appropriate pathways and access routes into housing. You will need the ability to negotiate and identify innovate solutions to help customers reach suitable housing solutions and make determinations on Temporary Accommodation placements where necessary. Applicants must have a driving licence that is valid in the UK. An Enhanced check will be undertaken with the Disclosure and Barring Service to ensure that the successful candidate has no relevant convictions. The deadline for applications will be midnight on the closing date shown in the advert details. Interviews Date(s): TBC Salary range <ul><li>£39,889 - £41,848 per year</li></ul>

Homeless Prevention Officer

Do you have experience supporting vulnerable young people living in semi-independent accommodation? Would you like to make a real difference in young people's lives? We may have just the role for you..... The Role We are looking for Bank Support Workers to join our growing Independent Living Services Team, supporting young people aged 16-18 under Local Authority Care across Hereford. This is an Ofsted regulated service, delivering support across several areas of Hereford. Shifts are on a rota basis and can include days, nights or sleeps. You'll play a vital role in helping young people develop independent living skills, whilst being part of a charity that is committed to creating positive change in their lives. What You'll Do <ul><li>Help young people build life skills and independence</li><li>Safeguard against harm, abuse and exploitation</li><li>Keep detailed records and support seamless communication with your team</li><li>Maintain a resilient, calm and positive approach even when things get tough</li></ul>While the role can present challenges, the rewards of witnessing the positive impact of your guidance and support on these young lives are truly extraordinary. Whether you have experience, or are just getting started, we are looking for people who are compassionate, with a calm and caring demeanour, and who are flexible, positive, approachable, and resilient. Come and join a Charity focused on people rather than profit About Us Established in 1989, Caring for Communities and People (CCP) is a registered charity propelled by an unwavering commitment to addressing homelessness, family breakdown, and social exclusion. We are driven by our values-based approach, caring deeply about the individuals and families we serve. Our supportive programs aim at developing long-term solutions to societal challenges. Over the years, we've consistently made tangible impacts in communities across Gloucestershire, Worcestershire, Herefordshire, South Gloucestershire, Bristol, Wiltshire, Dorset, and Devon. What We Offer At CCP, you're not simply entering a workplace; you're immersing yourself in an exceptional and nurturing environment. Our unwavering commitment to your growth is evident in our meticulously designed, personalised training pathways aimed at propelling your career to new heights. Join a community of seasoned professionals who are genuinely excited about supporting your progress. Make the transformative choice for your career-choose CCP. Benefits <ul><li>Choose to work shifts available which suit you</li><li>Paid induction and ongoing training</li><li>£12.60 per hour </li><li>Accrue holiday pay for every hour your work</li></ul>Why choose CCP <ol><li>Investors in People Gold accredited employer, committed to making the workplace better for you.</li><li>Excellent training and support to help you excel in your role.</li><li>Be part of an organisation that delivers social value; check out our latest Impact Report <a href="https://impact.ccp.org.uk/" target="_blank">https://impact.ccp.org.uk/</a> </li></ol> Are Your Values Aligned with Ours? We look for staff who embody our SPIRIT values: Show gratitude and appreciation of others. Demonstrate personal and professional pride. Integrity is everything. Reflect and learn. Continuous improvement. Take your best self wherever you go. How to Apply If you're ready to make a meaningful difference and share our values, click the apply button to start your journey with CCP. Position: Bank Support Worker (Job ID 1050) Hours: Vary week to week, as and when needed Contract: Bank/Casual Agreement Location: Hereford Pay: £12.60 per hour Closing Date: 11:59pm 18th February 2026 - CCP reserves the right to close the job advert early if needed. CCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. Our robust Safeguarding Policy guides our recruitment process. We believe in the rehabilitative power of employment and working toward a purpose, so a prior conviction will not necessarily prevent you from joining CCP. Please note this role is subject to satisfactory pre-employment checks and also an enhanced check by the Disclosure &amp; Barring Services, paid for by CCP. Please review the attached job attachments for further insights. INDHP

Bank Support Workers - Independent Living Services (16-18 year olds)

Accommodation Assistant Start your career at Dalata Hotel Group! We are looking for team members to join us on an exciting journey. You will receive training through our Dalata Academy to help you learn important skills. You will also meet experienced team members who can help you grow. At Dalata, we believe in promoting from within. If you work hard, you can have new opportunities in the future. Join us and be part of a friendly team! Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata-owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to a maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, fun team-building activities and regular charity events</li> </ul>Your Job: <ul> <li>Ensure that all rooms and common areas are cleaned to the Dalata standard.</li> <li>Point out anything that needs fixing.</li> <li>Be ready to help in other departments.</li> </ul>What You'll Need: <ul> <li>Having experience in cleaning and housekeeping is good, but it is not needed.</li> <li>Friendly with customers</li> <li>Pay attention to details.</li> </ul>About Us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Assistant

Accommodation Office, Residential Services - FICS This full-time post is available immediately on a permanent term basis. This role offers the opportunity for hybrid working - some time on campus and some from home but as a customer facing service, we need to maintain a presence on campus throughout the year and postholder will need to work on campus for us to achieve this. In order to meet the needs of our students there will be periods throughout the year when homeworking is not feasible. Summary of the role As part of Residential Services, the Accommodation Office are a key customer-facing team; providing information and advice to prospective and current students regarding their accommodation at the University of Exeter. We process all applications for approximately 6,500 University-owned, managed or approved partner bedspaces, including allocating and issuing contracts, as well as providing guidance on private sector options. You will undertake all tasks related to ensuring we maximise occupancy levels within our accommodation. The role will involve the processing of accommodation applications: reviewing applications, allocating to available bedspaces in line with our allocations procedures, sending out offers and ensuring that all residents are issued with an accommodation contract. You will also administer any amendments to contracts such as moving students between rooms and terminating tenancies. You will liaise with other internal and external stakeholders to ensure that our students receive an efficient service and that our accommodation provision meets the requirements of the contract and the Student Accommodation Code. You will need to develop a wide knowledge of the university's accommodation options available so that you can promote university accommodation to students and their families both in person at prospective student events, and virtually via online events and written enquiries, in a professional way. You will also need to be able to give advice to enquirers who may need to find housing in the city and be able to offer them guidance on seeking their accommodation. Attention to detail, accuracy and a high standard in both written and oral communications are essential requirements for the role, as you will routinely meet with students in person, speak with them on the telephone and answer written enquiries. About you We seek someone who has strong administration skills and is able to deliver a positive student experience. You will also need to be a good communicator, be a problem solver and have experience of being an effective member of a team working on tasks. You will play your part in maintaining a positive team culture. You will need to be passionate about delivering an outstanding customer service experience, along with possessing the ability to deal with student issues tactfully, sensitively and with total confidentiality. The ideal candidate will have previous experience in a student housing role. Please ensure you read the Job Description and Person Specification for full details of this role. The University of Exeter We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes. Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world's most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework). We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research - Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City We are proud signatories of the Armed Forces Covenant and welcome applications from service people. Our Equality, Diversity and Inclusion Commitment We are committed to ensuring reasonable adjustments are available for interviews and workplaces. Whilst all applicants will be judged on merit alone, we particularly welcome applications from groups currently underrepresented within our working community. With over 30,000 students and 7,000 staff from 150 different countries we offer a diverse and engaging environment where our diversity is celebrated and valued as a major strength. We are committed to creating an inclusive culture where all members of our community are supported to thrive; where diverse voices are heard through our engagement with evidence-based charter frameworks for gender (Athena SWAN and Project Juno for Physics), race equality (Race Equality Charter Mark), LGBTQ+ inclusion (Stonewall Diversity Champion) and as a Disability Confident employer. Benefits We offer some fantastic benefits including: <ul> <li>39 days leave per year</li> <li>options for flexible working</li> <li>numerous discounts at leading retailers</li> <li>onsite gyms on all of our campus' and a cycle to work scheme</li> <li>sector leading policies around maternity, adoption and shared parental leave (up to 26 weeks full pay), paternity leave (up to six weeks full pay) and a Fertility Treatment Policy</li> <li>stunning campus environments in Exeter and Cornwall, in the beautiful South West of England</li> </ul>Further information Please contact Helen Whyte, <a href="mailto:h.c.whyte@exeter.ac.uk" target="_blank">h.c.whyte@exeter.ac.uk</a> or (01392) 723444.

Accommodation Coordinator

The Vacancy Resident Liaison Officer - Hammersmith &amp; Fulham (Responsive Repairs) Company: WPS Salary: Competitive, based on experience WPS is seeking a proactive Resident Liaison Officer (RLO) to join our team supporting responsive maintenance services across Hammersmith and Fulham. This fast-paced role focuses on providing excellent communication, customer care, and real-time support to residents experiencing day-to-day repair issues. Key Responsibilities Act as the first point of contact for residents regarding responsive repair queries Manage real-time updates, repair appointments, and access requirements Communicate clearly with residents, operatives, and supervisors to ensure timely completion of works Handle urgent concerns and complaints with empathy, professionalism, and a solutions-focused approach Maintain accurate records, update internal systems, and support compliance processes Assist vulnerable residents by ensuring they are fully supported throughout the repair process Ideal Candidate • Experience working in responsive repairs or a similar customer-facing role within social housing • Strong communication, organisation, and problem-solving skills • Ability to stay calm and efficient in a fast-paced, reactive environment • Works well both independently and within a team • Full UK driving licence (essential for travel between sites) • Understanding of social housing, resident needs, and effective service delivery Why Join Us? • Join a supportive, growing team improving daily services for residents • Make a real impact by helping tenants feel safe, informed, and valued • Competitive salary and opportunities for long-term career development Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks. To learn more about the checks included in this process, please click on the following link: National Security Vetting Work for Wates Wates is one of the UK's leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment. We are driven by our purpose, 'reimagining places for people to thrive' and our three promises: Thriving places - working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity. Thriving planet - protecting nature and taking action on climate change by collaborating and innovating with our partners. Thriving people - creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care. We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background. Awards BEST PROJECT Inside Housing Development Awards WINNER 2022 Construction News Awards Winner GOLD AWARD Investors in People 2022 GOLD AWARD Considerate Constructors Schemes (CCS) National Site Awards TOP 50 EMPLOYERS 2022 Top 50 Employers for Women WINNER 2022 Working Families Best Practice Awards

Resident Liaison Officer

We are thrilled to announce a fantastic opportunity for a Tenancy Liaison Officer to become part of our team in Wakefield/Yorkshire on a 12-month fixed-term contract. This customer-centric position plays a crucial role in ensuring that residents receive comprehensive support before, during, and after the scheduled improvement works on their homes. Serving as the main point of contact for customers, you will facilitate communication between residents, contractors, project teams, and internal staff, all while striving to create a positive customer experience throughout the duration of the planned works. This role is perfect for someone who enjoys engaging with people, excels in a dynamic setting, and takes satisfaction in addressing concerns and keeping customers informed. Together Housing Group: We are one of the largest housing associations in the North of England, managing over 38,000 homes across the North of England. We are a non-profit organisation, meaning any money we make is invested back into the company for the benefit of our residents and local communities. Diversity &amp; Inclusion: As an organisation we are committed to having a Diverse and Inclusive workforce. We would therefore welcome applications from candidates with any of the nine protected characteristics. We are also proud to be a Disability Confident employer. Further information can be found at this link - <a href="https://togetherhousing-group.my.canva.site/" target="_blank">https://togetherhousing-group.my.canva.site/</a> Requirements Key Responsibilities for the Tenant Liaison Officer... <ul><li>Serve as the primary contact for customers during improvement projects, ensuring clear and timely communication regarding timelines, contractors, disruptions, preparations, risks, and outcomes.</li><li> Undertake home visits to support consultation and engagement activities </li><li> Gather customer choices for colours, materials and finishes, ensuring information is accurately recorded and shared </li><li> Prepare and deliver consultation events, presentations and publicity materials, including occasional evening or weekend work </li><li> Work closely with Project Coordinators and contractors to support programme delivery and ensure customer information is provided on time </li><li> Arrange alternative accommodation and respite solutions for customers who cannot remain in their homes, including vulnerable, older or disabled residents </li><li> Monitor contractor performance through site visits and report issues promptly </li><li> Handle customer enquiries and complaints sensitively, resolving issues where possible and escalating when necessary </li><li> Attend meetings, completion handovers and carry out customer satisfaction surveys </li><li> Process disturbance, decoration and compensation claims accurately </li><li> Maintain accurate records, compile information and carry out general office duties </li><li> Work in line with company policies, procedures, values, and health and safety requirements, and participate in training and development as required</li></ul>We are looking for a candidate who has... <ul><li>A full UK driving license and reliable access to a vehicle.</li><li>Strong interpersonal skills with the ability to manage difficult conversations and maintain professionalism.</li><li>Experience in a customer service role, preferably within housing or a related field.</li><li>Excellent organizational skills to manage workloads effectively and meet deadlines.</li><li>Proficiency in using Microsoft Office and CRM systems for data management and reporting.</li><li>A commitment to equality and diversity, and an understanding of its importance in service delivery.</li><li>Experience working in a customer service environment, including managing difficult situations and keeping customers informed </li></ul>Benefits In return, we are offering the successful candidate in the Tenant Liaison Officer Role... <ul><li>Starting salary of £28,457</li><li>Your work week will consist of a blend of field activities, remote work, and participation in office meetings.</li><li>27 days annual leave (rising to 32 over 5 years' service) + bank holidays</li><li>You will work a total of 37 hours per week,</li><li>Attractive pension schemes - Local Government Pension Scheme (LGPS)</li><li>To explore the full range of our award-winning benefits, please click on the link and ensure that you review all that we have to offer - Employee Benefits Link </li></ul>THG reserves the right to close this vacancy early if sufficient numbers of applicants are received. Therefore, please apply without delay! Please ensure you fully answer the questions on the application form. Due to the nature of the role involving work with vulnerable members of society, this post is subject to a Basic Criminal Disclosure, which will be carried out when a conditional offer is made.

Tenant Liaison Officer

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting for a House Manager to join the team at our Trelawny House development in Falmouth,Cornwall. Hours: 25 hours per week Monday to Friday, working throughout the year. Salary: £18,798 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager: We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! #LI-JS1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Overview At Change Grow Live, our commitment to making a difference in the lives of those who use our services is unwavering. We provide support, respect, and a safe environment, where we tailor our approach to each individual's needs to find the best treatment and support options. Guided by our core values of being open, compassionate and bold, our team embodies these principles daily, striving to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest. Are you wanting to develop your career in positively impacting the lives of individuals who use our Lancaster service. If you are a team player genuinely interested in making a difference, we invite you to join our vibrant team. We have an exciting opportunity for a Recovery Coordinator to join our team who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. Location: Lancaster Working Hours: 37.5 hours per week, full time Full time Salary Range: £27,861.26 - £32,002.35* pro rata Contract Type: Permanent Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About You: <ul><li>Possess knowledge and experience in delivering interventions for service users affected by substance use.</li><li>Excel in both verbal and written communication, with proficient IT skills.</li><li>Demonstrate proactive qualities, working independently with excellent time management and prioritisation skills.</li><li>Hold a strong understanding of mental health interventions, services, and best practices.</li><li>Thrive as a supportive team player with exceptional interpersonal skills, capable of collaborating with a diverse range of professionals, agencies, and internal/external stakeholders.</li><li>Exhibit the ability to navigate change effectively, always prioritising the needs of service users.</li><li>Recognise the significance of information governance processes and commit to adhering to all necessary safeguards.</li><li>Pursue continuous learning opportunities to enhance your professional knowledge and skills, while also contributing to the growth and development of your colleagues.</li></ul>What We Offer: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us.</li><li>A dedicated 'Wellness' hour each week, access to a 'Wellness' hub, and an Employee Assistance Programme.</li><li>Participation in a contributory pension scheme.</li><li>A wide range of benefits, including discounts for shopping, cinema, holidays, and more.</li><li>A warm and supportive team environment.</li><li>Extensive training, career development, and progression opportunities.</li><li>Refer a Friend Scheme</li></ul>If this resonates with you and you're eager to embark on a fulfilling journey with Change Grow Live, we'd be delighted to connect with you. Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Closing Date 8/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: Anna Brigden | <a href="mailto:Anna.Brigden@cgl.org.uk" target="_blank">Anna.Brigden@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

£44,000 pa + generous benefits&nbsp;Full time – 36 hours per week&nbsp;/ Permanent&nbsp;Redhill - Hybrid working - expected office days 3 days per week, however this is dependent on business needs. &nbsp;We’re currently recruiting for a&nbsp;System and Process Lead&nbsp;to join our&nbsp;Property Services&nbsp;team. This is an exciting opportunity for someone with hands-on experience with CRM or business systems (e.g., Microsoft Dynamics).Raven is here to make a difference, working as a team to build homes and change lives. We’re also ambitious: a sector-leader in carbon reduction, with commercial ventures and a focus on the future. But it’s not just what we do, it’s how we do it that sets us apart from other organisations and helps us create a great experience for our customers and one another.Our culture statements form the principles for how we work and what we expect of one another whilst working together as One Raven.<ul><li>We Put Customers First in everything we do.</li><li>We will Always Be Curious about how we can do better.</li><li>We work together to Make It Happen.</li></ul>What you’ll achieve in the role:You’ll enable operational excellence by championing best practice and driving continuous improvement. This includes:<ul><li>Acting as first-line support for system issues, triaging and resolving user queries.</li><li>Identifying and prioritising system enhancements and process improvements.</li><li>Delivering training and coaching to build user capability and confidence.</li><li>Maintaining system documentation and user guides.</li><li>Monitoring data quality and compliance, ensuring accurate records and adherence to governance standards.</li><li>Collaborating with stakeholders to optimise processes and improve service delivery.</li></ul>What you’ll bring to Raven:For this role, we are looking for someone with the following:<ul><li>Strong understanding of business operations and how systems can improve service delivery.</li><li>Hands-on experience with CRM or business systems (e.g., Microsoft Dynamics).</li><li>Ability to create and deliver training materials and workshops.</li><li>Proven analytical skills to identify inefficiencies and propose improvements.</li><li>Solid data literacy and problem-solving skills.</li><li>Clear, adaptable communication style for diverse audiences.</li></ul>&nbsp;Please review the job description and Raven Strengths Matrix for full criteria details.You will also share our values: earning trust by being open and accountable, listening with an open mind, working collaboratively, and caring about making things better.DBS clearance will be required for this role.Vacancy Close Date: 26th January 2026What Raven will offer in return:To create a great experience for our customers, we need to create a great experience for one another. What Raven offers goes beyond the ordinary, giving you the opportunity to join a community of people who share the same values and are passionate about making a difference.Our reward package includes:<ul><li>Competitive salaries</li><li>Fantastic work/life balance with flexible working and generous leave entitlement</li><li>Strong focus on learning and development, with opportunities to grow your skills and career</li><li>Enhanced maternity, paternity, and adoption pay</li><li>Funded health cash plan</li><li>Extensive wellbeing support</li><li>Voucher-based recognition scheme</li><li>Retail discounts</li></ul>Raven are focused on creating a diverse and inclusive workplace. We encourage applications form all candidates, including minority ethnics, the LBGTQ+ community, people with disabilities and long-term health conditions, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds.We will consider applications for part-time working and job sharing; please include this information in your application.&nbsp;All data collected is anonymous and has zero bearing on your application. If there is anything we can do to accommodate your specific situation, please let us know.As a Disability Confident Committed employer, we run a guaranteed interview scheme for disabled applicants. If you meet the essential criteria listed in the job description for this position and would like to be considered under this scheme, please state this in your application.

Business System and Process Lead – Property Services

Directorate: Peoples Services Salary: Grade L, £50,269 - £53,460 a year Location: Gatehouse Derby Hours: 37 hours a week Closing Date: 1st February 2026 Contract Type: Permanent, Full time Do you want to be part of a team that is committed to improving outcomes for Children in Care in Derby? If so, then we would like you to apply to join our enthusiastic and supportive team of Independent Reviewing Officers. You will need to have significant post-qualifying social work experience, working with children in care, preferably with management/ supervisory experience. You will need a clear understanding of the current responsibilities and challenges within the role of Independent Reviewing Officer and be able to evidence your ability to carry out the requirements of the post. Experience of managing complex cases, effectively communicating with young people and their families and the confidence and ability to work constructively with senior managers offering a critical perspective and appropriate challenge will also be a key requirement of the post. This is a specialist Independent Reviewing Officer post which also has specific lead responsibilities for children with disabilities and to lead on short breaks reviews. You will be required to have a good understanding of the services for and needs of young people with disabilities. You will also be involved in wider Quality Assurance issues such as identifying themes that affect the service to Children in Care as a whole and developing children's participation. You will need to be SW England registered and you will need to have a good working knowledge of current legislation and regulations relating to Children in Care. You must be able to travel to placements across the country. You will receive good management support, regular supervision and professional development opportunities locally and regionally. Who We Are Here at Derby City Council, we're dedicated to delivering nearly 250 first-class services to citizens and businesses in the heart of the Midlands. People are at the centre of all that we do, and we have an outstanding track record of recruiting and developing talented individuals by providing them with varied and fulfilling career opportunities. Find out more about what it's like to work for us. What We Offer You too could be part of something brilliant by becoming a colleague at Derby City Council; in addition to making a difference to the lives of people across the city, you'll also receive: • Flexible work/life balance scheme (depending on your role) • Modern office environment (depending on your job location) • Continued professional development opportunities &amp; career conversations • 27 days annual leave (rising to 32 days after 5 years' service), plus bank holidays (depending on contract) • Local Government Pension Scheme (depending on contract) • Team Derby Rewards - retail and leisure discounts • Tusker Car Benefit Scheme • Cycle2Work Scheme &amp; free cycle training • Employee Assistance Programme, Wellbeing Calendar and Support • Access to our Equality Employee Networks - LGBTQ+, Disabled Employee Network &amp; Carers and our Black, Asian &amp; Minority Ethnic Employee Support Network and Neurodiversity Network • Support for colleagues who are carers The Opportunity In the role of Independent Reviewing Officer , here's an example of what you'll be doing to make an impact: Fulfil the statutory duties of the IRO in relation to children in care, to: • monitor the performance by the local authority of their functions in relation to the child's case • participate in any review of the child's case; • ensure that any ascertained wishes and feelings of the child concerning the case are given due consideration by the appropriate authority; and • perform any other function which is prescribed in regulations. The primary task of the IRO is to ensure that the care plan for the child fully reflects the child's current needs and that the actions set out in the plan are consistent with the local authority's legal responsibilities towards the child as corporate parents. About You To be successful in this role, you'll ideally have... • significant post qualifying experience in children's social work (fieldwork) • experience of chairing meetings • experience of providing social work supervision and support • DipSW (or equivalent) &amp; SW England Registration • a driving Licence • a thorough working understanding of the legal process and the issues involved when a local authority makes application for a care order • knowledge of the evidence about what makes for good quality practice in working with children and families to safeguard children and promote their welfare • a thorough understanding of the legal framework relating to looked after children and care leavers • the ability to communicate with children and young people and their parents and promote participation • confidence and ability to work constructively with senior managers, offering a critical perspective and appropriate challenge • ability to organise workload/work on own initiative • ability to constructively challenge practice • ability to work flexibly and to travel • an understanding and commitment to the Council's Equalities Policy • an understanding and commitment to the CYPD's policy of promoting the upbringing of children by their own families Next Steps If you would like to apply for this vacancy via an application form, please submit an application via the Derby City Council website. The closing date for this vacancy is at midnight on 1st February 2026. Any applications received after the closing date will not be accepted. Interviews will be held: 9 February 2026. Face to Face Interview at Kedleston Road Main Building, 184 Kedleston Road, Derby. If you would prefer to apply for this job using your CV, then please download the attached Declaration Form and send your CV and completed Declaration form to <a href="mailto:Pervez.Akhtar@derby.gov.uk" target="_blank">Pervez.Akhtar@derby.gov.uk</a> . Without a completed declaration form, your application will not be accepted. We also encourage you to download the Equalities Form and return this to <a href="mailto:recruitment.team@derby.gov.uk" target="_blank">recruitment.team@derby.gov.uk</a> , however this is optional and will not affect your application. Important Information Links to the full Job Description and Person Specification are below. As part of our safer recruitment checks the successful candidate will be subject to an enhanced DBS check. All employees will normally be appointed to the minimum of the grade for the job. Before you complete your application, please read our guidance on filling in your application form. Remember to align your personal statement to the essential criteria in the Person Specification. Please be aware that where there are colleagues within the organisation who are 'at risk' of redundancy, requirements to redeploy to another suitable role will apply and take priority. Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are proud to be a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> Please see here for Job Description Please see here for Person Specification Please see Declaration Form for CV Applications here Please see Equalities Form for CV Applications Please see here for DBS Code of Conduct

Independent Reviewing Officer

**Important notice** In line with our redeployment policy, we'll prioritise applications from National Trust employees who are under formal notice of redundancy. At the National Trust, we care for places of beauty, nature and history - for everyone, for ever. Our residential properties are part of that story, and we're looking for someone who shares our passion for people and places to help us manage them with care, creativity and professionalism. This is a part time role offering 18.5 hours a week, we're open to discuss how these hours would suit the best candidate. The Welsh translation of this advert is available in the attached documents. What it's like to work here As a Lettings Officer, you'll play a vital part in the management of our residential let estate. You'll support the specification, refurbishment, letting and ongoing management of residential properties, helping us achieve sustainable standards and deliver a high-quality service to tenants and stakeholders. What you'll be doing You'll work closely with the Wales Lettings Manager and other property professionals to maintain accurate tenancy and building condition data, identify opportunities for income generation, and contribute to estate planning. You'll also help coach and support teams locally, sharing your expertise to build capability and raise the Trust's profile. This is a role where your knowledge and enthusiasm will help bring places to life - not just for those who live in them, but for the communities around them. You'll be someone who thinks creatively, acts responsibly, and works with purpose - helping us make a lasting difference. Who we're looking for Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below: • experince in property lettings management • proven experince in delivering great customer service and communicating • an awareness of compliance and legal obligations within lettings management • experince in maintaining databases • demonstrable experince in building good stakeholder relations Criteria for all other applicants: • accreditation from Rent Smart Wales, ARLA (or be working towards it), or similar professional recognition • demonstrable experience in residential lettings and property management • a good understanding of refurbishment, legislation, and the local lettings market • strong analytical and data management skills • excellent communication and relationship-building abilities • a collaborative, proactive approach and a passion for delivering great service The package The National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too. • Substantial pension scheme of up to 10% basic salary • Free entry to National Trust places for you, a guest and your children (under 18) • Rental deposit loan scheme • Season ticket loan • EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts • Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. • Flexible working whenever possible • Employee assistance programme • Free parking at most Trust places

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