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We are looking for a Community Manager to join our Community team in London. This will be an initial 6 month full time contract (FTC) with potential to be extended or become permanent. The 1000heads Community team is a proud, powerful collective of Social Media obsessives, driven by the desire to deliver kick-ass editorial + social conversation to some of the world's most impressive brands. You will work closely with a whole host of departmental specialists, from Insights, to Design, to Strategy to deliver transformational social-first work for our clients. From cultivating online conversation through quality-led moderation to crafting and activating the editorial vision for our clients - everything we do is delivered with a belief that fans of a brand brought together, as a community, can become an unstoppable force. To be part of the community team, you must be a social platform obsessive, a curious copywriter and a publishing platform junkie. If TikTok gives you thrills and carefully curated Instagram feeds leave you visibly electric, this is the team for you. Role <ul><li>Creative copywriting which flexes for all things social and then seeing that content through to its live home, through publishing across social channels</li><li>Stimulating and sustaining conversations and relationships with a brand's audience through on-the-pulse community management</li><li>Managing the day-to-day delivery of editorial calendars and creative campaigns</li><li>Working directly with our creative studio to ideate and brief on engaging content to charge our organic social-first activations</li><li>Building strong relationships with clients and identifying business development opportunities</li><li>Offering strategic thinking, creative spark, and commercial understanding to develop plans</li><li>Researching the latest social tools, platforms and trends - and working to ensure that we are the first to innovate and experiment</li><li>Delivering reports, performance tracking &amp; trend analysis to clients</li><li>Remaining culturally attuned and constantly challenging the team and our clients with new opportunities for innovation across B2B &amp; technology space </li><li>Feeding into campaign planning and responses in a strategic and activation capacity</li></ul>Requirements <ul><li>Previous experience working with brands that require an element of translating research into compelling editorial </li><li>An impressive understanding of social media and the value it can offer our brands</li><li>Excellent written and verbal communication skills, you should speak the language of the internet</li><li>An eye for creative content: both written and visual and know the nuances of social media formats; if you know your Reels from your TikTok, this job is for you</li><li>Excellent organisational, time management &amp; people management skills</li><li>The ability to work under pressure whilst keeping an eye on the finer details</li><li>Proficiency in using a wide variety of social platforms and tools that are used to drive efficiency within the accounts we work (Previous experience with Sprinklr/Hootsuite/Opal a big advantage) </li><li>The ability to think: o Creatively (capable of thinking differently and disruptively) o Strategically (able to analyse situations and see the big picture) o Intelligently (critical think that identifies gaps and fills them)</li></ul>About 1000heads 1000heads is a Social Transformation company. We combine expertise in data &amp; analytics, strategy, technology and creativity to help the world's best businesses build Social Age brands. 1000heads delivers social-first insight, consultancy, and creative services to clients around the world including The North Face, Google, Diageo, Wella, Snap, Meta, Amazon and the United Nations. We have offices around the world in London, Berlin, New York, LA, Miami, Sydney and Melbourne. 1000heads is an Equal Opportunities Employer, we are passionately committed to working together to promote an inclusive environment which celebrates and promotes diversity. We are committed to our belief that diversity in our team generates better and bolder ideas, creativity, understanding and respect. We welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual's ability to perform their job. For more information on 1000heads, visit <a href="http://www.1000heads.com" target="_blank">www.1000heads.com</a> Benefits <ul><li>Additional holiday day for each year of service, up to 27 days</li><li>Additional festive shutdown period between Christmas and New Years period</li><li>Subsidised gym membership</li><li>Private Medical Cover</li><li>Company Pension Scheme</li><li>Personal development fund</li><li>Cycle to work scheme</li><li>Regular company socials/away days, free Monday breakfasts and Friday drinks</li><li>Flexible working, hybrid 2 days per week </li><li>Plus other cool perks</li></ul>

Community Manager

About the job Resident Liaison Officer Role Overview: Founded over 20 years, Lawtech have become a leading principal contractor specialising in cladding remediation. We deliver high-quality, compliant, multi-million-pound cladding repatriations &amp; regeneration contracts throughout London and the wider Southeast. Lawtech believe that communication is key in delivery of a successful project, and as such our Customer Service Team are a valuable asset to our delivery team and the company. Your key responsibilities are: <ul><li>Facilitate the smooth running of projects by building and maintaining positive relationships between the residents, sub-contractors, client representatives and the Lawtech team.</li><li>Work closely with Project and site management team to ensure quality of customer service is maintained to a high level, including resolution of issues raised.</li><li>Maintain working relationships with client representatives to reduce duplication and ensure consistency of information and approach.</li><li>Maintain Lawtech customer service processes and systems as relevant for the site and residents.</li><li>Respond to all resident issues, working closely with project and site management team to ensure resolution of issues raised to ensure prompt resolution and recommend changes, in line with Lawtech policies.</li><li>Provision of outstanding and closed Customer Service issues to the Assistant Customer Service Managers monthly.</li></ul>Role Responsibilities: <ul><li>Work closely with the Project Manager and Design &amp; Quality teams.</li><li> Set up and maintain Lawtech customer service systems, site records and local documentation and communication plans.</li><li>Draft responses and communication for residents and other parties</li><li>Mail merge letters to be sent to residents for surveys and installation dates etc, as directed by the Customer Service Manager/ Assistant Customer Service Manager</li><li>Answering of phone calls and making any necessary appointments.</li><li>Liaise with individual residents and establish individual requirements.</li><li>Arrange site surveys as required to each property within the project.</li><li>Manage surveys and work appointments with residents and comply with local key-holding and security requirements.</li><li>Maintain Lawtech's record of all issues raised and resolutions and report progress as required for weekly, fortnightly, and monthly meetings.</li><li>Work with site and project management to identify and resolve issues and make recommendations for changes where appropriate.</li><li>Observe all H&amp;S rules and ensure resolution of service issues comply with all such rules.</li><li>Escalate unresolved issues to CSM, when appropriate to do so.</li><li>Basic site administration including data entry of the in house 'probe' system for the below:</li></ul>• Delivery receipts - Once a week update deliveries on probe and ensure hard copies are sent/collected for the attention of Accounts Team • Site stock takes - Every Thursday stock takes are undertaken by the Site Manager. Information needs to be updated and sent to head office by you once a week following this stock take. • Update and close out alerts - Manage alerts on probe by reviewing every three days, chasing for response from individuals who are down to provide this. • Right to Work Checks - Checking of right to work for subcontractors including taking copies of passport or checking settlement status on the government website. • Maintain ID system for operatives - following procedure already started by Site Manager <ul><li>To perform any other administrative duties as directed by CSM.</li><li>Obtain satisfaction surveys for all residents, collating responses, and work with project staff to use feedback to improve our service</li></ul>Skills and Qualifications <ul><li>Excellent written English.</li><li>Experience with customer service, ideally resident liaison experience within construction/social housing sector.</li><li>Ability to manage resident expectations.</li><li>DBC check (standard).</li></ul><ul><li>Competent MS Excel, MS Word, Microsoft Outlook email and calendars.</li></ul><ul><li>Competent use of Project Probe and SharePoint</li></ul>

Resident Liaison Officer

Job Description Proposed Interview Date: Tuesday 17 February 2026 Closing Date: Wednesday 04 February 2026 Contract Type: Permanent Salary: FC7 - £33,732.26 to £41,972.91 Working Pattern: 18 Hours per week Location: Based in Glenrothes Supporting Statement As part of your application, you must provide us with a Supporting Statement which outlines to us how your skills and experience make you a good candidate for this vacancy. For more information, check out the How to Apply section of our Career Site. Without a Supporting Statement, your application will not be progressed. Please upload your Supporting Statement at the section marked 'upload resumé'. Your Supporting Statement must not be a CV. More information is available on our Career site at <a href="http://www.fife.gov.uk/jobs/supportingstatement" target="_blank">www.fife.gov.uk/jobs/supportingstatement</a>. Job Details We are looking for an enthusiastic, flexible individual to deliver enhanced housing options advice and provide case management support to prevent homelessness. You will assess needs, make statutory decisions in relation to potentially homeless customers and work with applicants to secure rehousing which meets their requirements. You will undertake housing allocations, housing list management, voids management and deliver devolved, high quality landlord services by engaging with customers and partners to minimise void loss and ensure best use is made of the council's housing stock and voids management. The Person You should be educated to SCQF level 7, which includes HNC or Advanced Highers or equivalent in housing or related discipline and have the ability and commitment to complete qualification in Housing Advice Law SCQF level 7. You will be expected to provide prevention led accredited housing options advice, including initiating early intervention actions to prevent homelessness if required. Liaising with a wide range of partners and stakeholders as appropriate. Providing ongoing case management support throughout the customer journey including completing comprehensive housing and support needs assessments, coproducing Personal Housing Plans, and undertaking activity to identify and progress appropriate housing options. You may be required to obtain a Protection of Vulnerable Groups (PVG) Scheme Membership or Disclosure Check for this role. Further Information <ul><li>Role Profile - When preparing your supporting statement, review the role profile and think about how you meet the essential criteria Role Profile</li></ul><ul><li>How We Work Matters - Our employees are expected to display and promote certain behaviours in the workplace. See our How We Work Matters behaviour framework for more information.</li></ul><ul><li>Employee Benefits - Employees have access to a benefits package that offers discounts on a wide range of products and services</li></ul><ul><li>Directorate Information - Council Department information</li></ul><ul><li>Social media - Search for more 'Fife Council Jobs' on Facebook or follow us on X @FCJobsOfficial.</li></ul><ul><li>Alternative Formats - Job information can be made available in alternative formats, to make a request please email: <a href="mailto:transactions.recruitment@fife.gov.uk" target="_blank">transactions.recruitment@fife.gov.uk</a></li></ul>For Further Information Please Contact: <a href="mailto:Laura.Russell@fife.gov.uk" target="_blank">Laura.Russell@fife.gov.uk</a>

Housing Options Officer

Job Purpose Accountable to the Programme Area Manager, the Assessor will support young people with disabilities or learning difficulties and/or autism to develop the skills, experience and qualifications needed to enable them to move into paid employment. The job involves working with learners mainly in the workplace ensuring that the training and assessment are of the highest standard consistently. The role of an assessor is to observe apprentices carrying out a range of jobs in the workplace and to ensure that the work carried out meets industrial/professional standards. The success of the program over the last few years has led to a high percentage of the learners getting paid work. By agreement with the Programme Area Manager the Assessor can be asked to provide training and guidance to groups of learners who carry out practical activities as well as assessing their practical work. Job Details Job Reference CMD/125/26 Salary £18.44 - £20.00 per hour, inclusive of holiday pay. Dependent on qualifications and experience Place of Work <ul><li>Dolgellau</li><li>In the community</li></ul>Holiday Entitlement There will be an entitlement to pro rata paid holiday in each academic year (1st September to 31st August), which includes pro-rata entitlement of 8 Bank and Public Holidays normally observed in Wales and a pro-rata entitlement of up to 5 efficiency days (please note this can change annually). Annual leave is derived from a pro rata full time equivalent entitlement of 28 days (rising to 32 days after 5 full holiday years' continuous service) which is included in the hourly rate paid. Working Pattern 5.5 hours per week 31 weeks per year Pension Rights Local Government Pension Scheme Contract Type Part Time Hourly Paid Closing Date 09 Feb 2026 12:00 PM (Midday)

Work Based Assessor in Independent Living Skills, Temporary to 30 June 2026

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of CGL Swindon. The team supports people with their or their loved ones' drug and/or alcohol issues. Where: Swindon Hours: Full time, 37.5h per week Full Time Salary Range: £27,861.26 - £32,002.35* *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li> Supporting service users from point of entry into the service and through their treatment/recovery journey</li><li> Providing screening, assessment, and recovery planning and onward referral</li><li> Reducing drug and alcohol related harm to service users and the wider community</li><li> Promoting carer, service user and community involvement</li><li> Providing advocacy for access to partnership services</li><li> Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li><li> Research, design and prepare subject matter and materials for groups / pods.</li><li> Deliver structured content within group settings to service users at various stages of recovery</li><li> Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users</li><li> Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc</li></ul>About you: <ul><li> Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li> Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.</li><li> Be an excellent communicator, both verbal and written with good IT skills</li><li> Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li> Have a good working knowledge of mental health interventions, services, and good practice</li><li> Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li> Ability to manage change successfully in a way that prioritises the needs of service users</li><li> Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li> Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li> 25 days holiday (+ bank holidays) rising by 1 day for each years' service -Capped at 30 days</li><li> Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li> Contributory pension scheme</li><li> Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li> A friendly and supportive team</li><li> Training, career development &amp; progression opportunities</li><li>Refer-a-friend scheme</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Direct applications only - we will not be engaging agencies for this vacancy. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 6/2/2026 Closing Date 1/2/2026 If you have any questions on this opportunity that you would like to talk through please contact us using the below details: June Watson | <a href="mailto:june.watson@cgl.org.uk" target="_blank">june.watson@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. Working as a Recovery Coordinator with Change Grow Live is a rewarding role where you can utilise your people skills to make a real difference in the lives of those suffering with substance misuse problems. Supporting our service users from point of entry into the service and through their recovery journey, helping with social re-integration and enabling them to lead purposeful and meaningful lives. We are currently recruiting a Recovery Coordinator to work as part of the Southwest Prisons service delivering psychosocial interventions to service users across HMP Erlestoke. Our ideal candidate will have the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. This is an excellent opportunity for someone with experience of substance misuse issues, looking to take the next step in their career with a charity that will support your continued personal and professional development. Where: HMP Erlestoke Full Time Hours: 37.5hrs per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the Role: <ul><li>Provide unwavering support to service users from their initial contact with our service throughout their treatment and recovery journey.</li><li>Implement tailored interventions aimed at reducing the harm caused by substance use, either through group sessions or one-on-one engagement.</li><li>Ensure service users receive a comprehensive, recovery-focused detoxification plan, including pre-detox preparation and post-care support.</li><li>Collaborate with other organisations and the community to enhance the recovery resources available to service users by referring them to mutual aid groups and other networks.</li><li>Advocate for the involvement of family members, service users, and the community.</li><li>Serve as a voice for service users in accessing partnership services.</li><li>Work closely with service users to facilitate their social (re)integration, enabling them to lead fulfilling and purpose-driven lives. This includes promoting recovery, resilience, peer support, and self-determination.</li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field ideally within prison/criminal justice </li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will give to you: <ul><li>25 days holiday (+ bank holidays) rising by 1 day for each years' service</li><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>Contributory pension scheme</li><li>A great selection of benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend Scheme and receive £250 in vouchers if candidate is successful</li></ul>Please read attached Job Description for a more detailed outline of responsibilities and Person Specification Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Andy Durrant | <a href="mailto:andy.durrant@cgl.org.uk" target="_blank">andy.durrant@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

About the role We are looking for a dynamic, motivated, and experienced professional to lead our team of Allocation Officers and help shape the fair, transparent and lawful allocation of social housing within the Council's framework. This is an exciting opportunity to play a key role within the Council's Housing Allocations Team. As a Housing Allocations Team Leader, you will be responsible for developing, updating and implementing clear, effective arrangements that support the delivery of a high-quality, customer-centred service. You will provide support to the Housing Allocations &amp; Quality Manager and your work will ensure the Council meets its statutory responsibilities while continually improving outcomes for residents. In this role, you will build and maintain strong working relationships with social housing landlords, ensuring the delivery of a compliant and efficient Housing Allocations Scheme that supports the Council's strategic objectives. As a Team Leader, you will inspire, guide and support your team to achieve service excellence. Your leadership will drive performance, promote best practice and contribute to positive, meaningful results for our communities. This role is exempt from the Rehabilitation of Offenders Act 1974 and therefore subject to a Basic DBS certificate. What will you be doing? You will support the Housing Allocations and Quality Manager to deliver the housing allocations service, ensuring services are of a high quality, customer focused and comply with statutory requirements, the Council's policies and procedures and service standards. Ensure appropriate and prompt allocation of social/affordable housing available to the Council to meet its statutory duties in line with legislation, guidance and the Council's Housing Allocations Scheme. Responsible for the line management, supervision and performance of the Housing Allocations Officers, providing them with advice, guidance, support and training to enable them to deliver effective and outcome focused functions within the housing allocations service. Manage, motivate and lead the Housing Allocations team members to achieve service delivery and positive results. Monitor individual and team performance against key performance indicators (KPIs), including production of performance reports, provision of support and/or addressing performance issues where appropriate. Assist the Housing Allocations and Quality Manager to develop, coordinate and deliver the Council's Housing Allocations Scheme, including ongoing monitoring and review. About you <ul><li>Proven experience working within a housing allocations service, with extensive knowledge of Part 6 of the Housing Act 1996 (as amended), associated legislation, and relevant case law.</li><li>Demonstrable experience delivering a statutory housing service, ensuring accurate and timely legal advice and assistance is provided on housing and related matters to achieve positive customer outcomes.</li><li>A relevant qualification (e.g. HND or NVQ Level 4) or the ability to demonstrate equivalent professional competence. Chartered Institute of Housing (CIH) membership at Level 4 or above, or commitment to work towards this.</li><li>Substantial experience at team leader level (or equivalent) within a local authority, housing association, or voluntary sector organisation, including managing, mentoring, and supporting staff to deliver high-quality, compliant services.</li><li>Proven experience handling Stage 2 complaints, housing allocation appeals, and responding effectively to Councillor and Member of Parliament enquiries.</li></ul>Our benefits You can also see our full list of employee benefits on our careers site here: Why you should work for us | West Northamptonshire Council . About us At West Northants Council, it's about our people. People who thrive with ambition, bubble with new ideas, demand better ways of working, caring about every detail, and who never shy away from a challenge. Our culture is a gateway for new experiences. A place to forge new opportunities. To empower you in your career and unite you with like-minded people. Our vision is 'to make West Northants a great place to live, work, visit and thrive'. We truly stand by this and work hard every day to make this a reality. Our corporate values, THRIVE, stand for: Trust, High Performance, Respect, Innovate and Empower, they underpin everything we do and how we deliver services. We are committed to ensuring diversity, equality, equity, and inclusion is woven into the fabric of WNC and everything we do, to enable all colleagues to develop and maximize their full potential. We are a disability confident employer, a member of the Armed Forces Covenant, and a Care Leaver Covenant partner The following film was created by us to communicate our intentions - watch WNC colleagues explain what DEI means to us . If you need additional support or reasonable adjustments during the application process, including needing the job description in another format or language, please email <a href="mailto:careers@westnorthants.gov.uk" target="_blank">careers@westnorthants.gov.uk</a> for support. West Northants Council, where careers thrive. Attached documents <ul> <li> WEST0899 JDPS Housing Allocations Team Leader.pdf </li> </ul>

Housing Allocations Team Leader

Priority Candidates will be considered in the first instance Wigan Town Hall Library Street Wigan WN1 1YN Salary: Grade 7, £32,597 - £36,363 per annum. 37 hours per week Temporary until 31st March 2027 We're on a journey to build a workforce reflective of our Borough. We are committed to fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong. If you want to work for a Council where everybody is encouraged to meet their full potential and make a difference in our neighbourhoods, we would love to hear from you! Your role: You'll play an important part in supporting the prevention of homelessness across the borough. You will hold a caseload, working closely with your customers to prevent or relieve the challenges they face, working with a range of customers. You'll build up an effective rapport with customers, taking an asset-based approach to identifying the root cause of homelessness, and ensuring a holistic approach to meeting any support needs to help customers sustain future accommodation. You will provide practical and emotional support to people who are facing homelessness, applying the legislation with a significant focus around prevention. You will help your customers recognise and address any support needs, and assist them to achieve long term, sustainable housing. You will collaborate with a range of partner agencies to build solid relationships leading to excellent outcomes for your clients. You will take a proactive approach to promoting awareness of homelessness and identifying any new opportunities amongst wider services to prevent homelessness. About you: Passionate about tackling homelessness, you will use your excellent communication skills to build and develop great relationships across a variety of stakeholders. You will be a highly motivated, caring individual with an ability to inspire others. You will have knowledge of the Homeless Reduction Act, and also Wigan Council's commitment to improving outcomes for our residents. You will be proactive in your approach, exploring opportunities, and identifying challenges, linking in with other Local Authorities to develop best practice. You will demonstrate positivity and commitment, when faced with complex and challenging circumstances with a clear focus on achieving the best outcomes possible for your client group. About us: Wigan Council has been voted 'Overall Council of the Year' at the APSE (Association for Public Service Excellence) Awards. We are signed up to the Greater Manchester Continuous Service Commitment ensuring that your service will be continuous or 'unbroken' between the supporting organisations. The Progress with Unity plan is a place movement for change for the next decade, bringing a new era for Wigan Borough. It draws on the strengths of our individual organisations, recognising that together we can achieve much more for our communities by delivering on our 2 place missions; create fair opportunities for all children, families, residents and businesses and make our towns and neighbourhoods flourish for those who live and work in them. The Homeless Solutions Team focus on prevention of homelessness, taking a flexible and innovative approach, working in collaboration with wider services such as accommodation providers, safeguarding services, hospitals and charities. Here at Wigan, we are proud to support flexible working patterns, when the service can accommodate this. We also take a blended approach to where we work, depending on the work we do. This may include working from home, the office, or the community. We like to thank our employees for their hard work and commitment by giving them the opportunity to access a range of exclusive rewards and benefits click here to find out more about working for #TeamWigan. To be appointed to this role you must be able to prove your right to work in the UK. Please visit the link below to check you qualify to apply. Please note, at present we are not a licenced sponsor. Prove your right to work to an employer: Overview - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>) Prove your right to work to an employer For further information, please contact For further information, please contact Joanne Hurst on 01942 487732 or <a href="mailto:Joanne.Hurst@wigan.gov.uk" target="_blank">Joanne.Hurst@wigan.gov.uk</a> Interview dates: Priority Candidates:25/2/26 All other Candidates:27/2/26 To view the details relating to this position, please click the links below:

Homelessness Solutions Officer

Organisation: Derby Homes Hours: 37 hours a week Contract type: Permanent Location: Various local housing officers throughout the city TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK. We are seeking an enthusiastic and dedicated individual to become an integral part of our Housing Management team. As a Housing Officer working in general housing management, you will be expected to: <ul> <li>Provide a responsive, customer-focused housing service to residents both in their homes and within the local community.</li> <li>Offer expert advice and guidance on all aspects of housing management, ensuring a high level of customer satisfaction.</li> </ul> <ul> <li>Conduct routine inspections on our estate and within our properties.</li> <li>Arranging viewings and signing up of new tenants.</li> <li>Manage low level tenancy enforcement cases.</li> </ul> <ul> <li>Engage in meaningful customer consultation, helping to shape housing services and policies.</li> </ul>You will maintain a high-quality customer service focus in all aspects of the role. You will be able to work on your own or as part of a team in a fast-paced environment. You will have excellent negotiation skills, be organised and motivated. We are looking for ambitious, compassionate individuals who are enthusiastic about making a real difference and providing an outstanding service to our Council tenants. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders. We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 8th February 2026 at midnight. Any application forms received after the closing date will not be accepted. If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held on Wednesday 18 February 2026 at the Allenton Housing Office Bingham Street Derby DE24 9BS.

Housing Officer

Grade: F scp17 £31,022 to scp23 £34,434 plus essential car user allowance. Contract: 12mth Fixed Term - 22hrs per week. Role specifics: Must hold full UK driving licence and be 18yrs or over. Unfortunately, we are unable to offer sponsorship for this role. Artificial Intelligence (AI) We embrace AI to enhance our operations and to innovate our services. However, we value human talent and are looking for passionate individuals to join our organisation. Please ensure you personally complete your application and read all the instructions carefully to maximise your chances of success. Applications that rely too heavily on AI may be rejected during shortlisting, however we understand that AI may be used as a reasonable adjustment, if using AI to support your application, please give a brief explanation why to help ensure fair selection process. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the 'About You' or 'Supporting Statement' section of your application Ask us about flexible working options to fit with your work/life balance - #HappytoTalkFlexible The Role To assist and support the delivery of a high- quality Housing Options &amp; Advice Service for homeless persons, those threatened with homelessness and others in housing need. Provide for all aspects of homelessness and housing advice casework from contact / initial application, assessment, decision, provision / securing of prevention and relief assistance through the delivery of statutory homelessness prevention, relief and other assistance via related policies and practices. To assist vulnerable customers to access and engage in services; offering advice and support on all options; advocating and negotiating on behalf of customers; and work closely with other agencies externally &amp; internally to provide options, prevent and relieve homelessness and to provide for the needs of households. To apply for this role please upload a recent anonymised CV and provide a covering letter to explain how you meet the essential criteria of the Job Description Person Specification. Please use your covering letter to also answer the following 3 questions: 1. What is your experience of working withing homeless legislation 2. What tools/interventions may you think of using to prevent someone becoming homeless 3. What are the challenges that are faced when trying to assist in securing accommodation. About You We're looking for a proactive team player with strong communication and networking skills to build positive relationships and empower customers to address their housing needs. You'll have a solid understanding of housing issues, homelessness legislation, and related services, alongside excellent casework and assessment skills. The ability to manage your own caseload, prioritise effectively, and make sound decisions to achieve positive outcomes is essential. About Us This is your opportunity to join us at an exciting time as we have strong ambitions for the borough. Bolton is a great place to work. We are a welcoming organisation that wants to contribute to a place where people feel active, connected and prosperous. We are passionate about improving the outcomes and experience of Bolton people. We want Bolton to be a vibrant place built on strong cohesive communities, successful businesses and healthy, engaged residents. As an employer we want to thank our employees for their hard work and commitment, by giving them the opportunity to access a range of exclusive rewards and benefits, including discounts and exclusive gym membership prices and salary sacrifice schemes. In addition, we offer a generous annual leave allowance, flexible work opportunities, access to a Pension Scheme, as well as a range of employee wellbeing and support services. Our Values are really important to us, read all about them below, along with all our great staff benefits, the job description/person specification for the role and the important legal bits, and our Top Tips too. Ready to apply? Then please click Apply and upload your anonymised CV and supporting statement discussing your relevant skills and experience and explain how you believe they make you a strong fit for this role. Within Greater Manchester, local authorities have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel. Please see greater.jobs for further information before you apply. This post is a designated customer facing role under the fluency duty and requires a specified level of spoken English as per the person specification. This organisation has signed up to the Greater Manchester Continuous Service Commitment. That means we will recognise your continuous or 'unbroken' service in any Greater Manchester local authority or NHS organisation that has signed the commitment, Transport for Greater Manchester, Greater Manchester Fire and Rescue Service or Greater Manchester Combined Authority, giving you access to our service-related benefits. Please see the home page of greater.jobs for more information. For more information about working for Bolton Council, please see greater.jobs; for advice and support with your application, contact <a href="mailto:recruitment@bolton.gov.uk" target="_blank">recruitment@bolton.gov.uk</a>

Organisation: Derby Homes Hours: 18.5 hours per week Contract type: Permanent Location: Derby Homes Local Housing Offices TO APPLY FOR THIS VACANCY, YOU MUST DO SO THROUGH THE DERBY HOMES WEBSITE, BY CREATING AN ACCOUNT USING THE "APPLY ONLINE" LINK. Derby Homes manages over 12,000 properties in the City of Derby. The Income Team collects rental income to maintain and improve services delivered to tenants. You have the exciting opportunity to be part of a successful performance driven team which is responsible for collecting rents from council tenants. The role involves managing accounts to make sure rent is paid, regularly contacting and supporting tenants to be able to pay the rent and sustain their tenancy. You will need to have a GCSE grade C or higher in Maths and English or an equivalent qualification or work experience. Experience in managing rent accounts or providing support on personal financial budgeting would be advantageous. Derby Homes has a national reputation for its excellent services which we know are down to our valued workforce. In return for their hard work we strive to be an employer of choice. We have a range of excellent terms and conditions, including flexible working, work life balance, local government pension scheme, employee health initiatives and green travel options. Please use the links below to download supporting information. Before you fill in the application form please read the guidelines on filling in the application form Remember to align your personal statement to the essential criteria in the Person Specification. Job description Person specification Equality, Diversity &amp; Inclusion We are a fair and inclusive employer and welcome applications from people from all backgrounds. We recruit for diversity and value difference. As many of our roles can now be home-based, we are able to offer more opportunities for people who need this facility. We are also proud to have Derbyshire LGBT+ Rainbow Partnership Accreditation and encourage applications from candidates of all genders. We are a Disability Confident Leader. If you are a disabled person, you have the choice to apply under our Guaranteed Interview Scheme so long as you demonstrate that you meet the essential requirements for the job. We feel it is essential that we recruit a talented workforce that is as diverse as the community we work for. Please let us know of any individual requirements or reasonable adjustments you may have during the application, interview, or onboarding process and we'll do all we can to help. We strongly believe in social understanding of disability and for us it's all about removing barriers to equality. If you have any questions regarding this vacancy or are having difficulty applying, please contact our Recruitment Team on 01332 640844 (Relay UK - 18001 01332 640 844) or at <a href="mailto:recruitmentteam@derby.gov.uk" target="_blank">recruitmentteam@derby.gov.uk</a> . <a href="https://www.derby.gov.uk/signing-service/" target="_blank">https://www.derby.gov.uk/signing-service/</a> The closing date for this vacancy is 8th February 2026 at midnight. Any application forms received after the closing date will not be accepted. If you have been selected for interview you will hear from us prior to the interview date. Interviews will be held week commencing 16th February 2026.

Income Recovery Officer

Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards. We are recruiting for a full-time Housing Officer on a fixed term basis for 12 months who will provide an efficient, effective and responsive housing management service to CVG customers. To support our customers to sustain successful tenancies, involve customers in improving our neighbourhoods and raise customer satisfaction. Why Join Us? You'll be part of a forward-thinking organisation that values people, innovation, and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector. In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities. To find out more about the role, full duties and responsibilities, you can access the Recruitment Pack. Guaranteed Interview: As a Disability Confident Employer, we'll interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you're disabled, we'll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work. Closing date for Applications: Please submit your CV and supporting statement to us by 5pm on Monday 2nd February 2026 Interviews are expected to take place on 11th &amp; 12th February 2026. If you require any further assistance with your application, please reach out to us at <a href="mailto:recruitment@cvha.org.uk" target="_blank">recruitment@cvha.org.uk</a>.

Housing Officer (FTC)

Clyde Valley Group (CVG) is a leading housing association committed to delivering exceptional customer experiences across all tenures. We value innovation, collaboration, and continuous improvement to ensure our services meet the highest standards. We are recruiting for a full-time Housing Officer who will provide an efficient, effective and responsive housing management service to CVG customers. To support our customers to sustain successful tenancies, involve customers in improving our neighbourhoods and raise customer satisfaction. You'll be part of a forward-thinking organisation that values people, innovation, and excellence. We offer competitive benefits and the opportunity to make a real impact in the social housing sector. In return, Clyde Valley Group offer a great remuneration and benefits package, including generous holidays and flexible working arrangements, an on-site gym and training and development opportunities. To find out more about the role, full duties and responsibilities, you can access the Recruitment Pack. Guaranteed Interview: As a Disability Confident Employer, we'll interview all disabled candidates who meet all of the essential requirements for the post. If you tell us that you're disabled, we'll ensure that we make reasonable adjustments during each stage of the recruitment and selection process and if you join us, to where and how you work. Closing date for Applications: Please submit your CV and supporting statement to us by 5pm on Monday 2nd February 2026 Interviews are expected to take place on 11th &amp; 12th February 2026. If you require any further assistance with your application, please reach out to us at <a href="mailto:recruitment@cvha.org.uk" target="_blank">recruitment@cvha.org.uk</a>.

The role As a Relief Worker you'll provide support and advice to people experiencing homelessness. You'll make sure customers feel comfortable, can manage their tenancy and signpost to other support such as housing, health and welfare. As a Relief Worker, you'll work flexibly on an ad-hoc or temporary basis and pick up shifts that work best for you. Job requirements <ul> <li>Provide flexible, compassionate support to customers with complex needs, including homelessness, substance use, mental health.</li> <li>Cover reception tasks including phones calls, handling post and responding to inquiries.</li> <li>Maintain the safety and security of the buildings and residents.</li> <li>Provide advice on housing, welfare benefit claims and other issues as necessary.</li> <li>Help arrange appointments for customers with GPs and DWP.</li> <li>Monitor and act to minimise anti-social behaviour, diffusing difficult or dangerous situations, and manage conflict with sensitivity.</li> <li>Report and monitor maintenance issues, supporting benefits access and address arrears early.</li></ul>What we're looking for <ul> <li>A flexible and reliable approach to shift work, including covering shifts in other 24/7 schemes when needed.</li> <li>An understanding of providing excellent customer support in a housing or supported living environment.</li> <li>Confidence to handle crisis situations, manage conflict and de-escalate difficult behaviour.</li> <li>A willingness to take responsibility for health and safety, including completing checks and following policies.</li> <li>Ability to adapt and creatively overcome barriers.</li> <li>Strong organisation and time management skills.</li> <li>Awareness of safeguarding, confidentiality and professional boundaries.</li> <li>DBS check.</li></ul>We also welcome people with transferable skills and lived experience-your journey can be part of someone else's success story. Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Please note we are interviewing as we go along, so the vacancy may close earlier than scheduled. Apply now! #Stoke #StokeonTrent #ReliefWorker #Homelessness #Temporary #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Relief Concrete - Homelessness

Join Our Team as a Housing Manager! About Us: Active Prospects is an award-winning charity which supports around 400 people each year in the south-east who have a learning disability, mental health need or are autistic. This year we were proud to win Employer of the Year at the National Learning Disability &amp; Autism Awards. We are looking for a Housing Manager to work in conjunction with, and to support the Property and Maintenance team. Role &amp; Responsibilities: <ul> <li>Lead and support the delivery of high-quality, customer-focused housing management services</li> <li>Manage complex tenancy and estate issues and support continuous service improvements across the organisation</li> <li>Provide an effective, efficient, responsive service to the people we support, who require housing-related support to remain in their home and/or continue with their tenancy</li> <li>Liaise with external agencies, legal representatives, and local authorities</li> <li>Develop and implement strategies, policies, procedures and service improvements within tenancy support</li> <li>Advance knowledge of housing legalisations/regulations and conflict resolution</li> <li>Ensure compliance with Regulator of Social Housing standards</li> <li>Line manages maintenance/compliance team to ensure responsive repairs are dealt in accordance to the SLA</li></ul>Responsibilities will also include: <ul> <li>Support the people we support to set up and maintain a home and tenancy</li> <li>Undertake housing assessments, record meetings and take detailed support notes during support visits</li> <li>Carry out estate inspections, liaise with contractors, and ensure safety and statutory compliance checks are up to date.</li> <li>Assist the people we support to manage their finances and welfare benefit claims, particularly housing benefit, universal credit, disability benefits and DLA/PIP</li> <li>Advise people we support on access to local community organisations, resources, activities and employment opportunities</li> <li>Support with maintaining a safe home environment for the people we support and assist in reporting maintenance issues and concerns</li> <li>Assist and support the people we support to meet rent and service charges obligations to landlords</li> <li>Organise monthly tenancy meetings in liaison with service managers</li> <li>Authorise legal action for rent arrears and represent the association in court where required</li> <li>Administer the provision of comprehensive information to the people we support in relation to service charges, annual uplifts of rent and contracts</li> <li>Ensure Active Prospects housing stock is managed to a high standard and compliant with Decent Home Standards and Awaab's Law.</li> <li>Investigate incidents of nuisance and anti-social behaviour, keeping relevant parties informed and maintaining accurate records</li> <li>Work with the Director of Property and external consultants on the Environment policy</li> <li>Ensure regular health and safety checks in properties to ensure tenancy agreements are upheld and properties remain safe and secure</li></ul>The successful candidate will have the following Knowledge, Training &amp; Experience: <ul> <li>Experience of working as a Housing Manager within registered social housing, charities and local authorities with minimum of 5 Years experience.</li> <li>Excellent knowledge of housing legislations and regulation within Housing Support, evictions, housing benefits and other welfare benefit claims</li> <li>Qualified with professional housing qualification with Chartered Institute of Housing (CIH) Level 4 Certificate for the Housing Profession.</li> <li>Experience leading and supporting initiatives that help tenants access benefits and financial help</li> <li>Have a passion for involving people we support in every aspect of their service</li> <li>Have the ability to work flexible hours including some weekends, evenings and conduct night audits if required</li> <li>Own a Full Driving Licence and be able to use own vehicle for business use</li></ul>What are you waiting for? Apply today or contact us directly on <a href="mailto:recruitment@activeprospects.org.uk" target="_blank">recruitment@activeprospects.org.uk</a> and 01737 924102 to speak to a friendly Recruitment Advisor. Please note: <ul> <li>all offers are subject to satisfactory completion of our pre-employment compliance standards </li></ul>

Housing Manager

Initially funded for 3 years An exciting opportunity has arisen for a Housing Needs Officer to join our busy Housing Needs Team. We are seeking someone with experience of working directly with members of the public and working in collaboration with others to achieve positive results. You should have a good understanding of the issues faced by individuals who are threatened with homeless or in housing need. Ideally, you will have experience of providing frontline support to vulnerable clients facing a housing crisis, developing support or personal housing plans with clients, and applying national legislation to the decision-making process. The successful candidate will have a strong focus on the needs of the people that are seeking assistance, whilst being able to manage customers' expectations, and the ability to work effectively in a fast-paced environment. You should be a strong team player who embraces change and is able to work flexibly in order to meet the needs of the service and the people that we assist. The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. This is an opportunity not to be missed. If you meet the essential criteria and feel you have the passion and desire to work with us, we would love to hear from you. For an informal discussion on the content of the job description or person specification, please contact Cassandra Darling on 01282 475835 How to apply Please apply via the link provided. Please note we do not accept CVs, an online application must be submitted.

Housing Needs Officer

Housing Enforcement Officer Location - Trafford Town Hall, Talbot Road, Stretford M32 0TH Hybrid working is an option - mix of home / site / office Salary range - Band 6 (£34,434) - Band 8 (£42,839) based upon 2025/26 salary scales &amp; dependent on experience / qualifications etc. Working Pattern - Monday - Friday Working hours - 36.25 per week Contract type - Fixed-term Temporary End Date - 30/03/2027 (funding provided is limited to current financial year only) Application deadline - 15/02/2026 Interview type - In person About the Role Trafford's Private Sector Housing Team have an exciting vacancy for a Housing Enforcement Officer to join the team on a 1-year fixed term contract. The team currently consists of 1 Environmental Health Officer, 3 Housing Enforcement Officers and 1 Trainee Housing Standards Enforcement Officer, who work to support the Team Leader in enforcing a wide range of legislative requirements related to private sector housing. This includes responding to complaints about poor housing conditions, inspecting private sector housing to assess potential hazards and carrying out follow up work or enforcement action to bring properties to current standards. In addition, the team license houses in multiple occupation, respond to reports of empty properties and are preparing for the implementation of the Renters Rights Act 2025. About you See role profile for full requirements. Band 6 <ul><li>Educated to minimum A Level standard or equivalent</li><li>Minimum of 12 months' experience working in a housing related field</li><li>Specialist knowledge relevant to specific areas work (e.g. housing standards)</li><li>Able to communicate effectively at all levels (verbal and written) with a variety of people from a range of backgrounds - using engaging communication and influencing styles with colleagues, managers and members of the public and communicating to customers in a clear and </li></ul>sensitive manner Band 7 (inclusive of above) <ul><li>Degree level qualification in Environmental Health / Housing (or similar)</li><li>Certificate of competency in the application of HHSRS (Housing Health &amp; Safety Rating System)</li><li>Demonstrable experience in enforcement of private sector housing</li><li>Ability to assess appropriate method of enforcement action</li></ul>Band 8 (inclusive of above) <ul><li>Significant experience in enforcement of private sector housing</li><li>Ability to motivate and supervise colleagues, sharing knowledge and learning with trainees/newly qualified colleagues</li></ul>About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford's huge potential. Our vision: Trafford - where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Additional Information You will be in possession of a current driving license and provide a serviceable car for use in connection with the duties required. Flexibility to carry out duties outside normal working hours as may be required by the nature of the service. Willing and able to travel to any administrative site within the Borough as required. Please note the advert may close early if we receive a high number of applications so, please do not delay in submitting your application. Contact Details For more information about the team / role please contact Nicola Lees <a href="mailto:Nicola.Lees@trafford.gov.uk" target="_blank">Nicola.Lees@trafford.gov.uk</a> / 07890067855 About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and to view more about our awards and benefits please visit: Trafford - Benefits | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | <a href="http://www.inploi.com" target="_blank">www.inploi.com</a> For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (<a href="http://www.gov.uk" target="_blank">www.gov.uk</a>). Please note we are not a licensed sponsor and we won't be able to support with your work visa. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment &amp; Employment Privacy Notice (trafford.gov.uk)

Housing Enforcement Officer

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Grade 9 (SCP 23-25) | Permanent | 37 hours per week Based in Shrewsbury (travel across Shropshire required) Help create quality homes and vibrant communities STAR Housing (Shropshire Towns &amp; Rural Housing) manages around 4,100 homes across the Oswestry and Bridgnorth areas. We provide repairs, tenancy management, lettings and housing support services to residents. Our vision: "Listening to our residents, together we create quality homes and vibrant communities." What you'll be doing • Be the main front-line contact for tenants and residents in a designated patch, providing a high-quality, customer-focused housing management service. • Carry out proactive estate and tenancy management including audits, inspections and monitoring of estate services. • Resolve neighbourhood issues using negotiation and mediation; manage neighbour disputes. • Investigate anti-social behaviour/harassment cases, gather evidence and take appropriate tenancy enforcement action (including legal/court activity where required). • Support lettings and allocations processes to minimise rent loss and ensure policies and procedures are followed. • Identify and work with partners to provide support for vulnerable tenants, working within safeguarding requirements. • Manage caseloads, maintain accurate records and update systems; provide monthly performance information. What we offer • Local Government Pension Scheme (LGPS). • Annual leave: 28 days rising to 33 days after 5 years (plus bank holidays and Christmas closure arrangements). • Flexible Working Hours Scheme. • Mileage reimbursement at 45p per mile for STAR Housing business travel. • Training and development in a supportive team environment. Essential information • Access to a suitable vehicle for work and willingness to travel across Shropshire. • DBS check required (with repeat checks at predetermined intervals). • Normal hours: 8:45am-5:00pm Mon-Thu and 8:45am-4:00pm Fri (occasional evening work may be required). Ready to apply? Salary: £34,434-£36,363 Closing date: Sunday, 8 February 2026 Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Housing Officer Neighbourhoods

Shropshire Towns and Rural (STAR) Housing are an arms-length organisation managing homes on behalf of Shropshire Council. We are committed to creating quality homes and vibrant communities by listening to our residents and delivering excellent housing services. Permanent | 37 hours per week | Salary: £48,000 Based at Ptarmigan House, Shrewsbury (travel to STAR homes required) Lead excellent tenancy and neighbourhood services - and be STAR's safeguarding lead STAR Housing is seeking an experienced Neighbourhood Manager to lead and manage tenancy and neighbourhood management services across all areas of our operations. This pivotal role drives performance, ensures legal and regulatory compliance, and leads service improvement - with organisational responsibility for safeguarding. Reports to: Head of Housing | Responsible for: Housing Officers Key responsibilities • Lead, develop and performance-manage geographically dispersed Housing Officers; set objectives, appraise performance and build a high-performing, customer-focused culture. • Oversee tenancy management including tenancy audits/check-ins, breaches, abandoned properties, succession, enforcement action and (where required) court attendance. • Manage neighbourhood services: inspections (including block checks and fire safety compliance), community engagement and environmental improvement initiatives. • Lead on community safety, ASB and domestic abuse case oversight; work with partners (police, social services, community safety) to achieve timely, sensitive outcomes. • Act as STAR's safeguarding lead: ensure staff training, robust referrals tracking, multi-agency working and up-to-date policies and procedures. • Ensure compliance with housing legislation and Regulator of Social Housing standards; act as a key point of contact for audits/inspections and support access for property safety works. • Manage the Neighbourhood Services budget; monitor expenditure, deliver value for money and report financial and performance outcomes to SMT. • Lead continuous improvement projects, using data and resident feedback to streamline processes and improve resident experience. What we offer • Local Government Pension Scheme (LGPS). • Annual leave: 28 days rising to 33 days after 5 years (plus bank holidays). • Mileage reimbursement at 45p per mile for business travel. • Supportive leadership team, opportunities to lead improvement and shape services. Essential information • DBS check required. • Access to a suitable vehicle and flexibility to work occasional evenings and attend meetings/events as needed. • May participate in duty officer on-call rota (as part of a rota). Join us in making a difference in our communities by providing essential housing services and ensuring the safety and comfort of our tenants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Neighbourhood Manager

Job Description Job Title: Lettings Officer Contract Type: Permanent Salary: £26,153.96 Per Annum (£28,739.52 is achieved after 12 months successful performance in the role) Working Hours: 35 hours per week Working Pattern: Monday to Friday, Hybrid Location: Liverpool If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Lettings Officer Deliver a quality lettings service for social housing, working closely with colleagues from Asset Services, Empty Homes Repairs Delivery teams and Housing Services to ensure that homes are let quickly and appropriately, at the required standard, minimising rent lost through empty homes. Role model Our Riverside Way values, and work closely with other teams to ensure that services meet our aspirations, and that our customers trust us to deliver on our commitments. Drive the continuous improvement of the customer experience, while relentlessly reducing waste and improving value. About you We are looking for someone with: • Demonstrable commitment to Our Riverside Way values. • Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. • A strong customer focus, with excellent written and verbal communication skills. • Experi-ence of working in lettings. Why Riverside? At Riverside, we're a housing association with a difference - enhancing the everyday for all our customers. For 90 years, we've been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives. We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us. Working with us, you'll enjoy: • Competitive pay &amp; generous pension • 28 days holidays plus bank holidays • Flexible working options available • Investment in your learning, personal development and technology • A wide range of benefits Diversity and Inclusion at Riverside: We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview. Applications may close before the deadline, so please apply early to be considered Role Profile • Deliver end to end management of empty homes, from the point that notice is received (or handover date is received), to the creation of the new tenancy on the housing man-agement system. Work collaboratively with colleagues in Asset Services and Housing Ser-vices to ensure that properties are let as quickly as possible, to the required standard. • Manage notice periods, advising customers of their responsibilities, securing a forwarding address and making arrangements for any arrears to be paid, making arrangements for no-tice inspections and viewings. • Manage customer housing applications where Choice-Based Lettings (CBL) and Common Housing Register (CHR) partnership delegate this responsibility to housing providers. • Advertise and allocate properties in line with lettings policies and strategies, using CBL and CHR partnerships, local nomination arrangements and online advertising as appropriate, ensuring that photographs and information provided about the property are an acceptable quality. • Carry out appropriate pre-tenancy checks, including an income and expenditure check, to support customers to ensure that they are able to afford the property and referring on for specialist support as appropriate. Take initial rent payments in line with our 'Rent when due' approach, and agree and set up payment plans. Support with on-boarding new cus-tomers through the Digital Tenancy Sign Up portal. • Make appointments as necessary for viewings, sign ups, turn on and tests, liaising with col-leagues in other teams. • Maintain accurate customer records, preparing sign up documentation and creating tenan-cies in the housing management system, and accurate void management records to ensure that reporting is correct, up to date and reliable. Complete and upload the CORE form for all lettings. • Establish a positive relationship with new customers, acting as the key point of contact until they have successfully moved in, answering questions and resolving issues to drive high levels of satisfaction with the lettings process. • Ensure compliance with Group requirements in Health &amp; Safety, Safeguarding, Equality &amp; Diversity and Data Protection Other Duties Additional Information • The Group has offices across the UK and on this basis, there may be the requirement to travel to other locations to effectively perform this role, albeit that regular support will be required to teams in Camden and Dartford • The role will be exposed to sensitive information; therefore, the role holder is expected to main-tain levels of confidentiality at all times. • In order to fulfil the requirements of this role, you will be required to work flexibly during the hours of operation. • The role holder is expected to be committed to equal opportunities and to promote non-discriminatory practices in all aspects of work undertaken. Person specification Knowledge, Skills and Experience Essential • Demonstrable commitment to Our Riverside Way values. • Proven ability to show initiative, take ownership of tasks and successfully resolve customer queries. • A strong customer focus, with excellent written and verbal communication skills. • Experi-ence of working in lettings. • Proficient in use of Microsoft Office Suite. • Excellent attention to detail with the ability to work under pressure, deliver to strict dead-lines and manage conflicting priorities. • Proactive approach, able to work flexibly and adapt to changing situations, and to support colleagues to do the same. Desirable • Competence in using Open Housing and Salesforce, or CX (Microsoft Dynamics) and CE. About Us Riverside is one of the UK's leading not-for-profit social housing and regeneration organisations, owning or managing around 75,000 homes from Irvine to Kent. We are a leading provider of supported housing services, particularly for those affected by homelessness, and our track record of transforming lives and revitalising neighbourhoods dates back over 90 years. We have plans to build over 15,000 affordable homes over the next decade. Our Values and Behaviours Creating an Inclusive Environment

Lettings Officer

Sanctuary manages rented and shared ownership homes and supports community initiatives for thousands of customers across England. Our staff help make a real difference to the quality of people's lives. Housing Officer Canterbury - covering Thanet, Deal and Canterbury areas. £34,531- £36,348 per year plus £600 car allowance 37.5 hours per week - Monday to Friday We are seeking a Housing Officer to join our Kent Housing team that is part of the South East Region. You will be responsible for providing a high-quality housing management service that meets the identified needs of customers and the wider community. You will be working in a professional manner to resolve problems and improve services. Each day will involve working as part of a team to respond to resident tenancy related queries in person, email and telephone as well as addressing concerns involving residents homes, the environment and neighbour relations. The role of Housing Officer will include: <ul><li>Effective management of anti-social behaviour cases</li><li>Liaising with colleagues in Property Services and Lettings to ensure the effective allocation of void properties</li><li>Managing tenant expectations regarding repairs and escalating any property maintenance issues affecting tenant welfare via appropriate channels</li><li>Managing complaints about service delivery</li><li>Working with colleagues in other service areas to help the organisation meet its compliance obligations (fire safety, water hygiene, gas safety and data protection)</li><li>Delivering general advice on all aspects of tenancy to enable sustainability</li><li>Working closely with administrative colleagues to complete a range of tenancy management processes</li></ul>Skills and experiences: <ul><li>Proven experience of undertaking a similar role</li><li>Prior experience of delivering high quality tenancy services</li><li>Excellent skills in analysing and diagnosing problems and implementing solutions</li><li>Ability to build strong working relationships with internal and external customers</li><li>Excellent customer service and negotiating skills</li><li>An understanding of Microsoft Office packages including Word, Excel and Outlook</li><li>Excellent communication skills both verbal and written</li><li>Working knowledge of relevant regulations and good practice</li><li>Travel is a requirement of the role, therefore a full valid driving licence is essential</li></ul>Why work for us? We are a not-for-profit housing association, and own and manage around 125,000 homes. We foster a diverse and inclusive culture, and nurture and reward talent. Our customers are at the heart of all we do, and colleagues help make a real difference to people's lives. Our Benefits As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: <ul><li>25 days annual leave (rising to a maximum of 30 days) plus public holidays</li></ul><ul><li>A pension scheme with employer contributions from Sanctuary</li><li>Life Assurance</li><li>Employee Advice Service including counselling</li><li>Cycle to Work scheme</li><li>Voluntary health plans </li><li>Employee discounts </li><li>Wellbeing support and tools</li><li>Employee recognition scheme</li><li>Employee Networks, with a shared interest in inclusion, and who provide invaluable support to colleagues</li></ul><ul><li>Role salary is £34,531 (rising to £36,348 after 12 months, subject to satisfactory performance) </li></ul>View the job profile (if the link is unavailable please visit the Sanctuary careers website) Closing Date: 04 February 2026 If you're unsure about any details, have questions about the role or want to discuss a need for adjustments, our fantastic talent team will be happy to help you - <a href="mailto:housing.recruitment@sanctuary.co.uk" target="_blank">housing.recruitment@sanctuary.co.uk</a> We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application. View more detail about what it's like to work for our organisation, and what we offer on our Sanctuary careers pages at - <a href="http://www.sanctuary.co.uk/join-our-team" target="_blank">www.sanctuary.co.uk/join-our-team</a> Inclusion is one of our core values. Our goal is to be a diverse, inclusive organisation where our people thrive and meet our customers' needs with fairness and empathy. We know having a range of ideas and opinions makes a difference. We encourage and welcome applications from people from diverse backgrounds to support this mission. We will make adjustments throughout your application process, in line with Sanctuary's commitment to our Disability Confident employer status. Building Equality and Diversity Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers. We work closely with the Home Office in order to prevent illegal working. A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for. Sanctuary Housing Services Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.

Job Introduction The pay range for this role will be £33,699 - £39,152 (pro rata for part time colleagues) We're looking forward to welcoming new colleagues under this refreshed framework of pay, terms, and conditions. To promote fairness and consistency, all new starters will begin at the bottom of the pay band. This reflects our commitment to equity across the organisation and aligns with the approach taken with existing staff during the transition. While the starting salary is fixed, the role offers excellent scope for growth, meaningful contribution, and being part of a forward-thinking team. You can also find out more about the new terms and conditions that we are introducing on our careers site on, 'More than just a job' brochure Sheltered Housing Officer Role Purpose: <ul><li>Provide an excellent housing management service to a patch of sheltered properties, encouraging resident involvement in scheme and community activities.</li><li>Provide preventative support and security to vulnerable or potentially vulnerable tenants and leaseholders to enable them to manage their homes independently.</li></ul>Main Objectives: <ol><li>Enable tenants to maintain their tenancies through tenancy advice, support, enforcement and annual tenancy review visits.</li><li>Deliver a customer focused service, tailored to the needs of residents through effective tenancy management and scheme management.</li><li>To build strong relationships with key partners to provide a holistic and comprehensive housing management service to residents.</li></ol> Main Responsibilities: <ol><li>Lead on continually assessing the needs and risks of residents living on the patch through preventative calls, visits and annual tenancy reviews to raise and follow up any safeguarding concerns.</li><li>Make referrals to the Support team for a full needs and risk assessment when necessary (e.g. where there is a change in circumstances or a specific incident has occurred),.</li><li>Identify personal care issues through preventative work and liaise with the appropriate key partners. Liaise with, and signpost to, other agencies to ensure residents have access to services necessary to maintain their independence. </li><li>Work closely with the BCP Council Operations Centre ensuring that effective communication regarding residents and scheme management is maintained, providing a consistent service to residents.</li><li>Provide information on community facilities and resources available to residents and activities to promote inclusion into the wider community and help residents overcome social isolation.</li><li>Work closely with the Voids team to assess nominations for new tenancies for suitability, including contact with other agencies (where appropriate) to verify supporting information and follow procedure.</li><li>Manage changes to tenancies effectively and lawfully, throughout the duration of a tenancy.</li><li>Carry out Tenancy Visits including annual tenancy review vists, new tenant visits and Introductory tenancy visits.</li><li>Ensure residents are involved in shaping and reviewing services provided, </li><li>Investigate incidents of anti-social behaviour and tenancy breaches, working with victim and perpetrator through effective case management and partnership working. </li><li>Ensure the schemes are well maintained and attractive communities through working with the Neighbourhood Officer (Sheltered).</li><li>Manage the guest rooms and mobility scooter storage effectively.</li><li>Accurately maintain files and IT based recording systems and provide statistical performance information as required. </li><li>Be an effective team player and assist in covering other members of the Sheltered Housing team. </li></ol> General: <ol><li>Maintain personal and professional development to meet the changing demands of the job and participate in appropriate training activities</li><li>Undertake such other duties as may be required from time to time, commensurate with the level of the post.</li><li>Comply with all decisions, policies and standing orders of BCP Homes and any relevant statutory requirements, including Equal Opportunities legislation, the Health and Safety at Work Act and Data Protection Act.</li></ol> The Ideal Candidate <ul><li>Experience of providing Housing management and support to vulnerable individuals</li><li>Experience of partnership working</li><li>Experience of monitoring services (e.g. facilities management [repairs, cleaning, grounds maintenance] health and safety)</li><li>Experience of dealing with anti social behaviour and conflict resolution</li><li>Ability to deliver excellent housing management services</li><li>Ability to learn quickly and work flexibly in a changing environment</li><li>Ability to work with a diverse and pressurised workload, to target and without supervision</li><li>Computer literate (MS Word, Excel, Outlook, and Internet)</li><li>Strong observational skills and attention to detail </li><li>Good knowledge of social housing and residents' rights and responsibilities</li><li>Knowledge of housing law, housing support and sheltered housing management </li><li>Knowledge of statutory and voluntary sector support services for vulnerable individuals</li><li>Flexible and cooperative working style</li><li>Commitment to excellent and responsive customer service and service delivery</li><li>Positive attitude to equality and diversity </li><li>Able to visit residents on the patch (and the wider locality on occasion) in their own homes at times to suit the client, which may involve climbing stairs</li><li>Access to a vehicle for work (travel between housing schemes required)</li><li>Enhanced DBS clearance </li></ul>Please contact Karen Rees - <a href="mailto:karen.rees@bcpcouncil.gov.uk" target="_blank">karen.rees@bcpcouncil.gov.uk</a> for and informal chat or Lynn Piper - <a href="mailto:lynn.piper@bcpcouncil.gov.uk" target="_blank">lynn.piper@bcpcouncil.gov.uk</a> Please note, this role is not eligible for visa sponsorship and we can only consider applicants with existing right to work in the UK. About BCP Council BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come. Our Benefits A Place to Thrive - Join BCP Council At BCP Council, we're not just building a workforce- we're transforming how we recognise and reward our people. Check out our attractive enhanced benefits and find out more about the new Pay and Reward package at (Employee benefits | Working for BCP link to careers page) Be the difference - Join an organisation that values you More About us | Working for BCP DBS BCP Council is committed to safeguarding and promoting the welfare of the community and expects all staff and volunteers to share the same commitment. Applicants to this post will be required to complete the appropriate level of Disclosure &amp; Barring Service Check. Please refer to the Job Description or Role Profile for more details.

Sheltered Housing Officer

Our Values In line with our One Coventry Values, we want to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applicants from minority ethnic, LGBT+, disabled and neurodiverse communities to make a real difference to our residents so that equity and respect remains at the heart of everything we do. Our Values are: <ul> <li>Open and fair: We are fair, open, and transparent.</li> <li>Nurture and develop: We help and encourage everyone to be their best and do their best.</li> <li>Engage and empower: We talk and listen to others, working together as one.</li> <li>Create and innovate: We embrace new ways of working to continuously improve.</li> <li>Own and be accountable: We work together to deliver the best services for our residents.</li> <li>Value and respect: We put diversity and inclusion at the heart of all we do.</li> </ul>About the team we are recruiting to We value diverse perspectives and experiences and are striving to create a workplace culture that is inclusive, is accepting of all and is free from discrimination and bias. The Housing and Homelessness Service is a very busy environment and faces several challenges to meet the housing needs of citizens of Coventry. The team have grown significantly during the last 12 months and this reflects the fact that Housing &amp; Homelessness are now a key council priority. The team are responsible for the delivery of the following service functions: <ul><li>Provision of the statutory homeless service</li><li>Provision of temporary accommodation</li><li>Management of the housing register</li><li>Co-ordination of support to citizens rough sleeping</li><li>Commissioning of homeless services, and</li><li>Responsibility for housing strategy</li></ul>The Council has a strategic vision that is clearly set out in both the Housing &amp; Homelessness and the Rough Sleeping Strategies which were both approved in 2019. By becoming part of an expanding team who are focused on preventing households from becoming homeless as well as providingtailored support and interventions when someone does become homelessthis is a fantastic opportunity to make a real difference to some of the most vulnerable people in our city. What is the job role? Let's Rent Coventry' is Coventry City Council's rent guarantee scheme, launched in May 2020. It aims to match households who are homeless or threatened with homelessness, with private landlords who have properties to let in the city. This provides homeless households with a safe, suitable home for at least 12 months and enables the Council to fulfil its duties under the homelessness legislation (Part 7 of the Housing Act 1996). We are recruiting for an Accommodation Officer, you'll join the team at an exciting time for the housing and homeless service, in the post you'll be responsible for increasing the capacity of the private rented sector. By building links with landlords in the private rented sector you will secure accommodation and help prevent homelessness. You'll be work alongside colleagues to increase the supply of PRS accommodation and match these to households in temporary accommodation to allow the service to discharge its homeless duties. You'll need the ability to be creative and solution focused negotiating and connecting with people from all backgrounds. The role can also include the placement of households into temporary accommodation, the ongoing case management of homeless households in temporary accommodation in relation to tenancy management, rent collection and timely move-on into more permanent accommodation to discharge the Council's rehousing duty. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS). All candidates must have the Right to Work in the UK. We are currently not offering sponsorship for this role. Who are we looking for? For the role you'll need <ul><li> A positive attitude towards helping people to overcome Homelessness </li><li> Strong negotiating skills and advocacy skills. </li></ul><ul><li> Resilienceand determination to achieve right outcomes for Homeless people/families </li><li> Willingness to learn about the relevant legislation for Housing and Homelessness </li><li> The ability to travel around the City . </li><li> You will be able to use your initiative, be forward thinking and solutions led due to this being a reactive role </li></ul>If you need help or support to complete your application, please visit our accessibility page to see how we can assist you. Guaranteed Interview Scheme - As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role and identify with one of the below criteria: <ul><li>Members of the Armed Forces and veterans</li><li>Are currently in care or have previously been in care</li><li>If you consider yourself to be disabled or if you have a long-term health condition</li></ul>For full details on the application process please read the attached document on our jobs page labelled 'Coventry City Council Application Process'. If there is any evidence of a candidate using AI to complete their application, then the application will be rejected unless the candidate can provide a justification which the Council considers to be reasonable. Interview date(s): 16/02/2026 and 18/02/2026 About Coventry Coventry has a proud, innovative and creative spirit that throughout its history has seen communities come together to tackle problems and bring about real social change. We are cutting-edge, challenging, youthful, vibrant and diverse. At Coventry we are committed to excellence in everything we do. With around 5100 staff from a range of different backgrounds, our aim is to recruit and develop talented people who will focus on our customers, take responsibility, work together and find better ways of doing things. To deliver the best services to our residents, we need the best people working for us to make a difference to our communities. If you join us, we will provide a fantastic rewards and benefits package - to find out more please visit <a href="https://www.coventry.gov.uk/council-vacancies" target="_blank">https://www.coventry.gov.uk/council-vacancies</a> Attached documents: <ul> <li> RM-00061951-Accommodation Officer-Job Description.pdf - Job description </li> <li> Coventry City Council Application Process 2.pdf </li> </ul>

Accommodation Officer

Job Description Place Housing and Homelessness Strategy, Commissioning and Service Improvement Housing Development Officer Waverley Court Salary: £33,287 - £39,129 Hours: 36 per week We have an exciting opportunity for a Housing Development officer to join the Housing and Homeless commissioning and contracts team. The successful applicant will support our Commissioning and Contracts Officers to procure; contract manage and support process development and payment of several suppliers and providers working to deliver the outputs and objectives of key strategic plans such as City of Edinburgh Councils Local Housing Strategy and Rapid Rehousing transition plan. The post holder is crucial to support deliver the key objectives of the service and prevent homelessness in Edinburgh. You will have the opportunity to work with internal and external multi-disciplinary teams to find the best solution through local and national contracting agreements to deliver for our front-line services. A large part of the successful applicants workplan will be focused on supporting the Housing contracts team to embed new processes and procedures in relation to invoicing and payments for our contractors and providers. The successful candidate may also be expected to support their peers in the delivery of the service workplan in relation to capital works, repairs and homelessness commissioned service delivery We are looking for candidates who can be innovative in their approach and have a desire to assist and support providers to meet the needs of our council tenants and landlords whilst meeting the statutory requirements of the Council. The successful candidate will have the relevant qualification(s), have knowledge or ability to learn end to end contract management processes and procedures. The successful candidate would be suited to the role with a good understanding of contract administration, public sector business support or experience of banking and payments services. You should be confident in working with colleagues from our procurement and finance teams and will have the ability to work collaboratively with suppliers and providers if needed. If you are someone who enjoys new opportunities and are interested in working in a fast-paced environment supporting front line services and promoting best practice, we would love to hear from you. We would strong encourage any interested applicant to contact the hiring manager in advance to seek further understanding of the day-to-day role. You must also have strong skills demonstrating our behaviours - respect, integrity and flexibility as well as experience of maintaining and contributing to a high performing culture, driving change and supporting service delivery. If you have any questions or want to find out more about the role, please contact <a href="mailto:Greg.Stark@edinburgh.gov.uk" target="_blank">Greg.Stark@edinburgh.gov.uk</a> We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation. As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we're bringing the best people into our roles, not just in their skills and experience but also in their approach to work. To help achieve this, we're changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. Happy to talk flexible working. Follow us on X at @edincounciljobs View Housing Development Officer job description Responsibilities Experience Experience within a housing or other similar service environment of comparable scope, size, and complexity. Delivering or supporting front line services to deliver excellent customer services. Supporting programmes and projects and an understanding of your contribution to effective teamwork. Knowledge and skills Excellent analytical and research skills and the ability to interpret and communicate complex policy, legislation, regulation, and data. Ability to write, think, speak, and present clearly and succinctly and to understand the importance of communication in long term planning. Negotiating skill and experience of securing the cooperation and contribution of partners and colleagues to the delivery of services. Strong verbal and numerical reasoning skills. Qualifications Evidence of continuous professional and management development. About Us THE CITY OF EDINBURGH COUNCIL About Us: Are you keen to shape the future of Scotland's capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We're the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you'll find a role where you can make a difference and grow your career. Our Culture: Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place. You can find out more on Our Behaviours web page Our Behaviours - The City of Edinburgh Council. Equality, Diversity and Inclusion: We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we're committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent. As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability. Happy to talk flexible working. Colleague Support and Wellbeing As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics. We're committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here. We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service. Reasonable Adjustments: We're committed to providing an inclusive and accessible experience at work for all our colleagues and we'll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We're also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.

Housing Development Officer

The Vacancy At Amplius, we're committed to building safer, stronger neighbourhoods and supporting our customers to live well in the homes they value. As a Housing Officer, you'll play a key role in delivering high-quality tenancy, housing and neighbourhood services across Amplius' North area of operation. Working closely with residents, colleagues and partners, you'll help keep our neighbourhoods safe, well maintained and welcoming, while supporting customers to sustain their tenancies and build resilient communities. Salary: £37,400 per year (plus car allowance) Contract: Permanent Your week: 36.25 (Monday - Friday 9am - 5.15pm) Location: Hybrid with a weekly presence in our Lincoln office. Snapshot of your role <ul> <li>Manage tenancies end to end, including complex housing and neighbourhood cases, ensuring compliance with legislation, policies and tenancy agreements.</li> <li>Lead on estate and neighbourhood management across a defined patch, maintaining high standards of safety, appearance and regulatory compliance.</li> <li>Minimise voids and support efficient re-letting by completing robust pre-tenancy interviews and helping customers to sustain successful tenancies.</li> <li>Maintain a strong, visible presence on patch, responding promptly to customer concerns and acting as the lead advocate for emerging estate issues.</li> <li>Work in partnership with Local Authorities, Police, voluntary organisations and community groups to address hotspot areas and improve neighbourhood safety.</li> <li>Champion customer engagement, safeguarding, inclusion and empowerment, co-producing local initiatives that strengthen community cohesion.</li> <li>Manage workload and performance effectively, maintaining accurate case records, meeting targets, participating in out-of-hours cover, and line managing Housing or Neighbourhood Assistants where required.</li></ul> What we're looking for <ul> <li>CIH Level 3 qualification (achieved, working towards, or willing to undertake).</li> <li>Strong experience in estate and neighbourhood management, including managing complex services and priorities.</li> <li>Up-to-date knowledge of the housing regulatory environment, with the ability to apply this in practice and embed it into ways of working.</li> <li>Excellent partnership-working skills, building effective relationships with Local Authorities and other key stakeholders.</li> <li>Resilient, adaptable and collaborative, with the ability to work across teams, use housing systems confidently and travel across a large geography as required.</li></ul>A full UK driving license is essential for this role. ️♀️DBS clearance is required for this role Please read the attached Job Description before applying so you get the full scope of the role. Important - We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence. Closing: 30 January Interviews: 11 February We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities. Have questions? Contact <a href="mailto:talent@amplius.co.uk" target="_blank">talent@amplius.co.uk</a> and we'll be in touch to support you with any questions, queries or conundrums! The Company Amplius is one of the largest housing providers across the Midlands, East and Southeast of England. We own and manage more than 37,000 homes and deliver a range of quality services, including care and support, specialist housing and home ownership options. We're a team of over 1,300 colleagues driven to have a positive impact on people's lives and provide affordable homes that make a difference. The Benefits Flexible working Pension contributions Cycle to work scheme Employee Assistance Programme State of the art IT equipment Volunteer days The Benefits Flexible Working Pension Scheme Life Assurance Health Cash Plan Generous Annual Leave Career Development

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