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Aareon is the leading provider of SaaS solutions for the European property industry. With our software, we digitise and connect the industry and support our clients in optimising processes and acting more sustainably. Our solutions address the major challenges of our time: climate change, housing shortage and skills shortage. We value a working environment in which diversity and flexibility are appreciated, cooperation in partnership and mutual support in the team are a matter of course and learning is perceived as an opportunity. Become part of our international team! Become part of #OneAareon! We are looking forward to meeting YOU! Salary Range: £45,000 - £55,000 per year depending on qualifications &amp; experience Work Location: Remote Hours per week: 37.5 Contract type: Permanent The Management Accountant will play a key role in providing accurate financial reporting, analysis, and strategic insights to support business decision-making for the Social Housing customer segment. This position involves preparing monthly management accounts, conducting variance analysis, assisting with budgeting and forecasting processes, and working with the sales and commercial teams to drive value. This role will include an element of continuous process development. As the business grows, this role will be integral to reviewing processes, identifying weaknesses and rolling out improved processes where required. Key Responsibilities <ul><li>Working with the team to deliver quality, on-time results</li><li>Reconciliation of the relevant parts of the balance sheet and dealing with any resulting discrepancies </li><li>Build excellent stakeholder relationships and understand key business drivers of financial data, and support sales and contracting process </li><li>Conduct variance analysis and provide insights into financial performance, highlighting areas of improvement and cost-saving opportunities </li><li>Assist with budgeting and forecasting processes, ensuring alignment with company goals </li><li>Point of contact for the audits on all areas under the role's remit </li><li>Assist in the continuous improvement of financial processes, systems, and reporting techniques</li></ul>The ideal candidate: <ul><li>Enthusiastic team player - the role will require the individual to adapt to current needs and work demands </li><li>Actively assists others through coaching/mentoring in their specialist areas</li><li>Anticipates possible problems and develops contingency plans, in advance</li><li>Excellent analytical, problem-solving, and communication skills </li><li>Ability to work under pressure and meet deadlines </li><li>Strong attention to detail and a high level of accuracy </li></ul>Required Skills <ul><li>Professional qualification (e.g., ACA, ACCA, CIMA) - (Part Qualified considered if relevant experience is proven) </li><li>Proven experience as a Management Accountant or similar role, with at least 3 years of experience in financial management</li><li>Strong understanding of accounting principles, financial reporting, and budgeting </li><li>Proficiency in accounting software (e.g., SAP, Oracle, QuickBooks) and advanced Microsoft Excel skills </li></ul>Bonus <ul><li>Experience with financial modelling and variance analysis</li><li>Experience of working in a SaaS / Technology business</li></ul>

Management Accountant - Social Housing

The ExtraCare Charitable Trust are recruiting for a Housing Support Assistant based at Stoke Gifford Retirement Village. This is an opportunity for a Housing Support Assistant to join our friendly teamand support the Village's commitment in delivering ExtraCare's mission of "better lives for older people". If you come with a housing background or have provided information, advice, guidance to vulnerable people as well as effective administrative skills, we would like to hear from you. Role Details <ul> <li>Role: Housing Support Assistant</li> <li>Hours: 20 hours per week <ul> <li>4 week rota to include alternate weekends</li> <li>Must be flexible</li> </ul> </li> <li>Salary: £13.71 per hour (£14,297 pa pro rata £26,806pa FTE)</li> <li>Location: Stoke Gifford Retirement Village, Edward Parker Road, Bristol, BS16 1YG</li></ul>ExtraCare does not participate in the current "UK Visa Sponsorship" scheme. What will you do as our Housing Support Assistant? <ul> <li>Showing potential residents around the apartments.</li> <li>Helping to settle in residents to their new home.</li> <li>Responding to tenancy or lease issues that may arise.</li> <li>Ensure that residents' wellbeing is monitored daily.</li> <li>Ensure that residents thrive within a retirement setting.</li> <li>You will regular carry out resident visits and be involved in community meetings.</li> <li>Work collaboratively with other teams to ensure resident needs are met.</li></ul>Our ideal Housing Support Assistant: - <ul> <li>Previous experience of working in ideally a housing related or support services providing advice &amp; guidance and excellent customer service.</li> <li>Must be computer literate. </li> <li>Empathetic, friendly, and able to build relationships with residents who will have varying needs.</li> <li>Solution focussed with a creative outlook to resolve issues, able to work under pressure calmly and prioritise your work.</li></ul>Benefits include: - <ul> <li>33 Days Annual Leave (FTE) Pro Rata for Part Time</li> <li>Enhanced Maternity &amp; Paternity allowance</li> <li>Enhanced employer pension contribution</li> <li>Eligible for Blue Light Card discounts</li> <li>Attendance Reward</li> <li>Free Life Insurance</li> <li>Buy And Sell Holiday</li> <li>Cycle2work Scheme</li> <li>Employee Assistance Program</li> <li>Free Use of Onsite Gym</li></ul>ExtraCare strives to create a workplace that fully reflects society. We want our staff to feel empowered to bring their full, authentic selves to work and be part of a safe and supportive community. Do not miss out! Click 'apply' now to make a difference to the lives of older people as our Housing Support Assistant. Next steps <ul> <li>Closing Date: 5th November 2025</li> <li>CVs will be reviewed from 3rd November followed by a telephone screening call</li> <li>Interview Dates: W/C 10th November 2025</li></ul>ExtraCare is committed to making our recruitment practices as fair and inclusive as possible for all including making reasonable adjustments to support candidates throughout the recruitment process. ExtraCare reserve the right to close this job advertisement early.

Housing Support Assistant

The Vacancy House Manager - Retirement Living Location: McKinley Court, estate in Kettering, Northamptonshire. Hours: 30 hours per week (Monday to Friday, all year round) Salary: £21, 490.34 ACTUAL plus benefits and bonus We do not currently offer sponsorship - applicants must have the right to work in the UK. Make a Difference Every Day Are you passionate about delivering exceptional customer service? Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation? McCarthy Stone, the UK's leading retirement living provider, is looking for a House Manager to lead our welcoming estate in Kettering Northamptonshire. Why Work with McCarthy Stone? We offer a rewarding role with a range of employee benefits, including: <ul> <li>Group personal pension and life assurance</li> <li>Employee Assistance Programme</li> <li>Flexible working hours</li> <li>Work in beautiful surroundings</li> <li>Generous annual leave (25 days, rising to 28 days) plus bank holidays</li> <li>Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)</li></ul>Role Overview - House Manager As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents. Key responsibilities include: <ul> <li>Welcoming new homeowners and helping them settle into their new homes</li> <li>Providing a front-of-house service and engaging warmly with all visitors</li> <li>Being the first point of contact for residents and offering assistance, guidance, or support</li> <li>Managing supplier relationships to ensure smooth day-to-day operations</li> <li>Acting as the face of McCarthy Stone for homeowners' families and friends</li> <li>Handling resident concerns with sensitivity, confidentiality, and respect</li> <li>Overseeing estate management, including communal areas, gardens, and grounds</li> <li>Supporting the development of a strong community through organising social events and regular resident meetings</li> <li>Ensuring compliance with all Health and Safety requirements</li></ul>About You - What We're Looking For We're looking for someone who: <ul> <li>Has excellent communication skills and a proactive attitude</li> <li>Has previous experience in a customer-facing or service management role</li> <li>Demonstrates professionalism and a commitment to high-quality service</li> <li>Enjoys variety and takes initiative in a busy environment</li> <li>Can solve problems effectively and remain calm under pressure</li> <li>Is comfortable using Microsoft Word, Outlook, and other basic digital tools</li> <li>Has an awareness of basic Health and Safety (training will be provided)</li> <li>Holds or is willing to obtain first aid qualifications (training provided)</li></ul>Training &amp; Development You'll receive full support and professional training through our in-house development programmes, which include: <ul> <li>First Aid certification</li> <li>Dementia Friends training</li> <li>Workplace safety courses</li> <li>Ongoing development and progression support</li></ul>Apply Now If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact - we'd love to hear from you. Applications are reviewed as soon as they're received. We may appoint before the closing date, so early application is encouraged. Please note: McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds. We do not currently offer sponsorship - applicants must have the right to work in the UK. #LI-GM1 INDHP About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

Full Time / 37 Hours Per Week / Permanent The Housing Finance team is part of the BSC, and we maximise the collection of rent, repairs charges, leaseholder charges and process Right To Buy applications. The role contributes to the efficient, accurate and timely operation of the housing financial functional activities and financial systems. Ensuring, rents, service charges, invoices, right to buy and leaseholder accounts are effectively administered and assessed. This is a full time permanent role based at town hall. What you'll be doing Day you day you'll assess, monitor and progress right to buy applications, revenue accounts for tenants and leaseholders, including charging for services and rechargeable repair debt and progresses any overdue debts. Addressing internal and external enquiries for housing revenue accounting and administration. Responding to various forms of correspondence, to include right to buy applications and leaseholder statements of account. You'll also support preparatory investigation for raising invoices for housing type debts, assessing the likelihood and ability to pay, attaining details for enforcement options to assist income collection and legal officers. Reconciling housing related revenue accounts including account charges, income received, housing benefit postings and adjustments. As well as, Monitoring leasehold debt cases, assessing the likelihood and ability to pay, attaining details for enforcement options to assist income collection and legal officers. What you will need With significant experience working in a customer-focused environment; including face-to-face, telephone and written communication. You'll use your experience of using and managing a range of IT systems, including substantial experience of computerised package operations. As well as utilising your experience in debt recovery or in a housing environment. Including any knowledge of right to buy and or tenancy management legislation and best practice in relation to housing You'll also have the ability to work on own initiative and as an active member of a team to meet deadlines and objectives. For an informal discussion about this post, please contact: Rupinder Rainer Operational Housing Finance Control Officer on 0116 454 4173

Finance Officer Housing

About The Service An exciting opportunity has arisen for a committed individual to join the Accommodation Team who provide help to clients in need of temporary and support accommodation. This is a fast moving and demanding service, the team deal with daily challenges to ensure vulnerable clients are provided with accommodation. The Accommodation Team comprises of three Accommodation Gateways; Single Person Gateway, Family Gateway and Young Person Gateway. About the job The role of the team is to secure suitable temporary and supported accommodation for clients accessing the Service. The demands on the service and the priorities for the team are ever changing throughout any given day and the post holder will need to have the skills to manage change and problem solve. What We Are Looking For From You Experience of working with the public, in a housing related environment will be an advantage. You may be required to work until 19:00 hours to meet the demands of a very busy service. Additional information Internal candidates who wish to apply for this position on a secondment basis must obtain approval prior to application using Form SEC1 (4.C.081). Requests may only be approved by the relevant Director/ Assistant Director/ Chief Officer or senior nominated officer graded no lower than OM2 or in the case of schools based staff the Headteacher / Governing Body. This post is subject to Disclosure and Barring Service Enhanced checks. This vacancy is suitable for post share. We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications. The interview process for this role may be held either on a virtual basis using an appropriate online platform, or in person. If you have any concerns around your ability to participate in a virtual interview or for an informal conversation about the post process please contact Stephanie Rogers-Lewis, Specialist Housing Manager <a href="mailto:Stephanie.Rogers-Lewis@cardiff.gov.uk" target="_blank">Stephanie.Rogers-Lewis@cardiff.gov.uk</a> Please note the Council does not accept CV's. When completing the supporting information section of your application, please ensure you refer to the below located on our website : Important information you need read in order to complete your application:-<ul> <li> Application Guidance </li> <li> Applying for jobs with us </li> <li> Behavioural Competency Framework </li> </ul>Additional Information:-<ul> <li> Employee Charter </li> <li> Recruitment of Ex-Offenders </li> <li> Privacy Notice </li> </ul>Attachments<ul> <li> Job Description / Person Specification </li> </ul>

ACCOMMODATION OFFICER

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. No two days are the same and we treat every person who comes into our service as an individual, so being flexible, curious and a good listener are key. Where: Hyde, Manchester Full Time Hours: 37.5 per week Full Time Salary: £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed term until 31st March 2026 *Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Alison Hurrell | <a href="mailto:alison.hurrell@cgl.org.uk" target="_blank">alison.hurrell@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Recovery Coordinator

Overview Believe in People? The best people have one thing in common. They care. Join Our Team as a Criminal Justice Recovery Coordinator Change Grow Live is a charity dedicated to making a difference in the lives of our service users. We believe in offering support, respect, and individualised care in a safe environment, working with each person to find the right treatment and care options. Our core values are 'Be open, be compassionate and be bold' and our team members apply these daily to achieve our aim of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Criminal Justice Recovery Coordinator who has the skills and experience to assess and engage with our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. With this role you'll be working as part of our Criminal Justice team, based in Dagenham. The post holder will work as part of the service, developing pathways between Criminal Justice Agencies, both in the community and within the prison service in order to support seamless continuity of care. As part of the post holder you will be expected to work with their team to support service users subject to court orders such as ATR, RAR, DRR and prescribed clients released from custody. Location: Dagenham Full Time Hours: 37.5 hrs per week Full Time Salary: £27,861.26 - £32,002.35 (Pro rata for part time hours, dependent on experience) Additional Allowance: Inner London Weighting £4,133.14 (pro rata for part time hours) Contract: Fixed Term for 12 months from start date *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities Role Overview: You will work across various Criminal Justice settings based on service needs, including courts, probation offices, and prisons. Responsibilities include completing assessments, managing the prison release process, supporting individuals on probation, liaising with courts, and facilitating voluntary referrals from the police. You may also be involved in group facilitation. Your specific functions and areas within Criminal Justice will be assigned according to service requirements. This role requires strong analytical skills and careful attention to detail in data recording. Responsibilities: <ul><li>Deliver psychosocial interventions to reduce disengagement, reduce harm and associated criminality.</li><li>Providing screening, assessment, and recovery planning and onward referral</li><li>Reducing drug and alcohol related harm to service users and the wider community</li><li>Promoting carer, service user and community involvement</li><li>Providing advocacy for access to partnership services</li><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination</li></ul>What we are looking for: <ul><li>The ability to obtain and maintain MOJ vetting.</li><li>Have a strong understanding of substance misuse issues and experience of working within a similar field</li><li>Be an excellent communicator, both verbal and written with good IT skills</li><li>Proactive and able to work on own initiative with excellent time management and prioritising skills</li><li>Have a good working knowledge of mental health interventions, services, and good practice</li><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders</li><li>Ability to manage change successfully in a way that prioritises the needs of service users</li><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards</li><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others</li></ul>What we will offer you: <ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme</li><li>25 days holiday (+ bank holidays) rising yearly for the first 5 years</li><li>Contributory pension scheme</li><li>Several benefits incl. discounts for shopping, cinema, holidays, etc.</li><li>A friendly and supportive team</li><li>Training, career development &amp; progression opportunities</li><li>Refer a Friend scheme.</li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. If this sounds like you and you'd like to begin your journey with Change Grow Live, then we'd love to talk to you. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. The successful candidate will need to complete an enhanced DBS check and obtain MOJ vetting. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe Outer London Weighting (£2,195.72) If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Lauren Read | <a href="mailto:lauren.read@cgl.org.uk" target="_blank">lauren.read@cgl.org.uk</a> | 07771230128 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Overview Empower change within the Criminal Justice System! Are you prepared to make a profound impact on the lives affected by substance misuse? If so, we're seeking an experienced Drug and Alcohol Worker to join our collaboration with Probation in Eastbourne, offering a genuine opportunity to engage in transformative one-to-one therapeutic work with individuals. Step into the heart of East Sussex and embrace a remarkable opportunity as a Drug and Alcohol Worker working closely with Probation. This role isn't just about a position; it's a chance to significantly alter the lives of those seeking support, engaging in impactful one-to-one therapeutic work with each individual. you will carry a small caseload which enables you to undertake real therapeutic work. This role extends beyond its scope; it's about transforming lives and making a lasting impact within our communities. Are you ready to be the driving force behind positive change and build bridges to access treatment. Where: Eastbourne Full Time Hours: 37.5 hours per week Full Time Salary: £27,861.26 - £32,002.35 (based on full time hours, pro rata for part time) Contract Type: Permanant *Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on co Responsibilities About the role: <ul><li>Supporting service users from point of entry into the service and through their treatment/recovery journey </li></ul><ul><li>Providing screening, assessment, and recovery planning and onward referral </li></ul><ul><li>Reducing drug and alcohol related harm to service users and the wider community </li></ul><ul><li>Promoting carer, service user and community involvement </li></ul><ul><li>Providing advocacy for access to partnership services </li></ul><ul><li>Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination </li></ul><ul><li>Research, design and prepare subject matter and materials for groups / pods. </li></ul><ul><li>Deliver structured content within group settings to service users at various stages of recovery </li></ul><ul><li>Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users </li></ul><ul><li>Tailor specific workshops around the needs of the service users, such as: anger management, sleep disorders, relationships, etc </li></ul>About you: <ul><li>Have a strong understanding of substance misuse issues and experience of working within a similar field </li></ul><ul><li>Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour. </li></ul><ul><li>Be an excellent communicator, both verbal and written with good IT skills </li></ul><ul><li>Proactive and able to work on own initiative with excellent time management and prioritising skills </li></ul><ul><li>Have a good working knowledge of mental health interventions, services, and good practice </li></ul><ul><li>Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders </li></ul><ul><li>Ability to manage change successfully in a way that prioritises the needs of service users </li></ul><ul><li>Understand the importance of information governance processes and commit to follow and apply all necessary safeguards </li></ul><ul><li>Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others </li></ul>What we will give to you: <ul><li>25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us. </li></ul><ul><li>Paid 'Wellness' hour each week along with a 'Wellness' hub and Employee Assist Programme </li></ul><ul><li>Contributory pension scheme </li></ul><ul><li>Several benefits incl. discounts for shopping, cinema, holidays, etc. </li></ul><ul><li>A friendly and supportive team </li></ul><ul><li>Training, career development &amp; progression opportunities </li></ul><ul><li>Generous Refer-a-Friend Scheme </li></ul>Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Direct applications only - we will not be engaging agencies for this vacancy. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area If you have any questions or concerns on this opportunity that you would like to talk through please contact us using the below details: Yasmin Edwards | <a href="mailto:yasmin.edwards@cgl.org.uk" target="_blank">yasmin.edwards@cgl.org.uk</a> This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Post title: Caseworker - Youth Homeless Post number: PL.0286-V1 Salary: £32,061 - £35,412 per year Job description: Caseworker - Youth Homeless (PL.0286-V1) Job description ( PDF, 298 KB ) Directorate/department: Social Services Apply online now for post PL.0286-V1 Closing date: 11.45pm, 5 November 2025 Further information The Casework Team is based within Housing Options and is responsible for providing housing advice and assistance to clients who present as homeless or at risk of homelessness. A typical day working in our team will involve managing a caseload, using a person-centred approach to undertake detailed housing assessments, taking actions to prevent homelessness and making statutory homeless determinations. Working as a Youth Homelessness Caseworker, you will be supporting clients aged 18-24 to find solutions for their housing issues and will do this by providing housing and financial advice and support, liaising with family members and landlords and developing personalised housing plans for customers with a firm focus on the prevention of homelessness. For those whose homelessness cannot be prevented, you will work to find suitable accommodation to enable move-on from temporary accommodation as quickly as possible. You'll need to be highly organised, empathetic, and comfortable adapting to change in a fast-paced environment. Strong partnership working skills are essential, as this role involves close collaboration with Social Services colleagues delivering the Bays+ service for young people. You'll also represent Housing Options on the Supported Accommodation Pathway panel, helping to coordinate placements for young people in need of supported housing. For an informal chat about the role please email Sara Evans, Casework Team Leader, <a href="mailto:sara.evans@swansea.gov.uk" target="_blank">sara.evans@swansea.gov.uk</a> Safeguarding Within Swansea Council there is a "Safeguarding is Everybody's Business" principle, and this applies to all Swansea Council employees, elected members, volunteers and contractors. Further details can be found at <a href="https://www.swansea.gov.uk/corporatesafeguarding" target="_blank">https://www.swansea.gov.uk/corporatesafeguarding</a>

Caseworker - Youth Homeless (closing date: 05/11/25)

The role You'll provide support and advice to young people who have experienced homelessness and other forms of social exclusion. You'll work with the team to manage the day-to-day running of the young person's 24/7 supported accommodation scheme and be the first point of contact for customers and visitors. Job requirements <ul> <li>Support customers to move into the service, completing detailed and thorough sign-ups to make sure young people know the rights and responsibilities of themselves and Concrete.</li> <li>Cover all reception tasks including the phone, post and reception enquiries.</li> <li>Support customers to manage their rent and service charge payments, including benefit claims where necessary.</li> <li>Maintain the safety and security of young people and the building by supervising the entrance and exit of the building, and undertaking regular health and safety checks.</li> <li>Arrange appointments for customers, for example with their GP or DWP and accompany them where appropriate. Provide advice to them on housing, health, welfare benefit claims and other issues as necessary.</li> <li>Work with the local community and respond to neighbourhood concerns or queries when needed.</li> <li>Support the service's income through the minimisation of void loss and arrears by reporting, monitoring and following up on maintenance jobs until completion. You'll also support with preparing void rooms for re-let and make sure the service is kept clean and tidy.</li> <li>Maintain a high standard of records, keeping all financial and admin systems up to date.</li></ul>What we're looking for <ul> <li>Educated to GCSE Level or with a good level of maths and English.</li> <li>Some experience dealing directly with the public and/or clients or customers in a busy service environment.</li> <li>Experience dealing with complex and difficult behaviours in relation to young people facing multiple disadvantages or the willingness to develop these skills.</li> <li>Great communication and administrative skills. </li> <li>Someone with a genuine understanding and compassion for people without a home, who won't judge but instead will empower customers and give them a voice.</li> <li>Someone who is flexible and adaptable, able to work to a rota that includes early mornings, afternoons and evenings.</li> <li>DBS check.</li> <li>Someone with a full UK driving license who can use their own vehicle for work purposes.</li></ul>Help us give those without a plan, voice or home to build concrete futures by tackling the issues that keep people from finding their own home. Apply now! Please note - we will be interviewing as we go along, so the vacancy may close early if we find the right person. #Stoke #StokeonTrent #HousingSupportCoach #YoungPeople #Homelessness #FullTime #GreatBenefits #JobsThatGiveBack #ComplexNeeds #HousingCrisis Who we are We're part of Honeycomb Group, a team of social-minded brands championing happy homes in our region by providing services and support that help people across Staffordshire and its surrounding areas feel secure, connected and confident. Homelessness isn't a choice. It can happen to anyone. Concrete is a local charity, support network and campaigner leading the fight to erase homelessness within Staffordshire and its surrounding areas. Through a community-led approach, Concrete helps those without a plan, without a voice and without a home build concrete futures by tackling the underlying issues that keep people from finding and securing a home of their own. Join us on our fight to make homelessness history across Staffordshire and everywhere. Why choose us No matter what brand you're working with across the Honeycomb Group, you can trust us to look after you. Creating a happy home doesn't just apply to our customers, it applies to our staff too. That's why we offer: A range of discounts at many high-street retailers and well-known brands. Discounted gym membership at our head office and access to our cycle to work scheme - save money on bikes and equipment. We offer flexible working, to help you manage your work-life balance. Annual leave purchase scheme with two chances to join and boost your annual leave- you will also be entitled to time off for public holidays or paid days to take flexibly. We also give all staff 'My Day'. Whether it's celebrating a birthday, spending time with family or just taking a day off to relax. You can use your My Day for anything that really matters to you. A commitment to your learning and development with a great onboarding experience, external events, conferences, coaching, training courses and support with professional qualifications. Keep fit and save money with our cycle to work scheme. Purchase bikes and equipment through your salary and save on tax and national insurance contributions. Our Employee Assistance Programme gives you free access to 24-hour phone counselling support, health advice and legal advice, 365 days a year and face-to-face counselling options. Occupational Health services. Access to a range of services, including free eye tests and flu vaccinations. We never shut the door At Honeycomb Group we know that a Group full of people from diverse backgrounds and communities makes us better at what we do. This means building a more inclusive and diverse workplace and promoting equality for all regardless of what you look like, where you come from and who you love. We are an equal opportunities employer and welcome applications from everyone. We will not discriminate against any applicant or employee because of race, ethnicity, age, gender, sexual orientation, disability or belief.

Housing Support Coach - Young People Homelessness

Job Description About the Role Our Independent Living teams support older people living in their own homes by providing a warm and friendly housing management service. We have a new opportunity for an Independent Living Advisor to join our team in Bristol. This part-time role (17 hours per week) is ideal for someone passionate about supporting older adults in maintaining their independence and wellbeing. Reporting to the Independent Living Manager, you'll provide intensive housing management services to residents in our sheltered housing schemes. Your responsibilities will include building strong relationships with customers, supporting new residents during viewings and move-ins, and helping them understand their tenancy rights and responsibilities. You'll also assist customers in accessing housing benefit support or financial advice, and make referrals for assistive technology, aids, and adaptations that promote independent living. Regular site inspections and health &amp; safety checks will be part of your routine, along with monitoring contractor performance to ensure high standards are maintained. While primarily based at our scheme in Maggs and Millard (BS10 6EY), Bristol, you'll need to be flexible to travel between local schemes and provide cover when required. A full UK driving licence and access to your own vehicle are essential. What We're Looking For <ul> <li>Experience working with older adults, promoting independence and community spirit</li> <li>Strong commitment to Equality and Diversity</li> <li>Adaptable communication skills, especially when explaining technical information</li> <li>Solid administrative and numeracy skills</li> <li>Ability to work independently and as part of a team</li> <li>Excellent verbal and written communication</li> <li>Proficiency in Microsoft Office</li> <li>Full UK driving licence and access to a vehicle</li></ul>What You'll Get in Return <ul> <li>Competitive salary: £12,760.20 per year (17 hours/week)</li> <li>Flexible hours: Monday-Friday between 9 am - 5 pm</li> <li>Paid mileage: 45p per mile</li> <li>Work mobile phone provided</li> <li>Free DBS check</li> <li>Company sick pay and life assurance (after qualifying period)</li> <li>Up to 9% matched pension contributions</li> <li>Lifestyle benefits portal: discounts at supermarkets, retailers, leisure activities &amp; more</li> <li>Cycle to work scheme</li> <li>Simply Health cashback plan</li> <li>Employee Assistance Programme</li></ul>If you're passionate about supporting independent living and making a real difference, we'd love to hear from you. Apply today and join a team that cares. TJTGP REEDTGP About Us The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents, our communities and our people, any profit we make is re-invested in new and existing homes and improving services. The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Independent Living Advisor

Operations Manager Salary up to £50,000 per annum plus work your way with flexibility and family friendly policies. Permanent and 6-month Fixed Term opportunities Bishop Stortford covering your patch across Hertfordshire and Essex. Home, a place where you belong A customer service champion, housing pro who juggles process and people with a smile? Join us and lead a mixed housing portfolio across our Central region! You'll lead our brilliant teams working closely with Jaine and Karen, and alongside experienced colleagues who'll challenge and inspire you. If you're ready to step into a role with real scope, this could be your switch moment. What you'll do <ul><li>Lead performance across rented, leasehold and supported housing in the Central region</li><li>Work closely with Jaine and Karen to lead teams of Service Managers and Senior Housing Managers to deliver great outcomes for customers</li><li>Manage your own portfolio and specialist strands with real scope to grow</li><li>Drive operational efficiency and continuous improvement across all service strands</li><li>Build strong relationships with colleagues and stakeholders to support our strategy</li></ul>Why join us You'll join a team that's collaborative, experienced and genuinely supportive and you'll have the freedom to shape your role, grow your skills and make a real impact. Be part of one of the UK's top 10 Great Places to Work! You have <ul><li>Experience managing housing services in rented, leasehold and/or supported settings. You'll ideally have - or be working towards CiH Level 4 too.</li><li>Supreme leadership skills and a track record of developing brilliant teams and ensuring a high-performance culture</li><li>Knowledge of housing regulations and compliance requirements</li><li>A laser sharp commercial lens, ability to manage budgets and interpret complex financial data</li><li>Great communication, influencing and conflict resolution skills</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! The Practical bits <ul><li>You'll manage your own diary and we're open to agree a working pattern with you.</li><li>We typically work on a hybrid basis with 2 days per week in our local services or out in our communities, with the rest from home. As you're covering a large geographical patch there will be a fair bit of travel to our services and teams.</li><li>You need an Enhanced with barring list DBS check (we pay)</li><li>You need to be able to drive and have access to your own vehicle insured for business purposes (on the job mileage? We've got you covered!)</li></ul>What's in it for you? <ul><li>34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year</li><li>2 paid volunteering days each year</li><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>800 discounts on shops, holidays, days out, tech and more</li></ul>Find out more Click APPLY NOW to see our Operations Manager Job Description , find out about us , for help to apply and our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>

Housing Operations Manager

Housing Manager Salary £32,000 per annum plus 34 days leave and health cash plan Permanent, Full Time (37.5 hpw) or part time available Whitehaven Make a real difference in our Whitehaven communities If you're ready to leave behind the desk and get stuck into real neighbourhood work, this is the role for you. You'll be part of our awesome housing team in Whitehaven, helping customers feel safe, supported and proud of where they live. Every day brings something new, and you'll go home knowing you've made a difference. What you'll do <ul><li>Build strong relationships with customers and local partners</li><li>Manage estates, tackle antisocial behaviour and respond to complaints</li><li>Carry out safety checks and inspections across our buildings</li><li>Support lettings and voids, working with local authorities</li><li>Help customers feel heard, respected and part of their community</li></ul>Why join us You'll be part of a team that cares deeply about people and places. We'll support your growth with our 'grow our own' approach and help you build a career you're proud of. Be part of one of the UK's top 10 Great Places to Work! You have... <ul><li>Experience in housing management or similar customer-facing role</li><li>Knowledge of housing law and universal credit, or a willingness to learn</li><li>A positive, proactive attitude and strong organisational skills</li><li>Confidence working with external partners and stakeholders</li><li>A passion for great customer service and community impact</li></ul>Stronger together We do our best work when we're ourselves. That's why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work ! Practical bits <ul><li>You'll work Monday to Friday with occasional evenings to meet customers.</li><li>You'll manage your own diary.</li><li>You need a vehicle insured for business use, and we pay your mileage.</li><li>You need an Enhanced with barring list DBS check that we pay for.</li></ul>What's in it for you? <ul><li>34 days leave, rising to 39 (this includes bank holidays and a "me day"). The option to buy 5 more each year</li><li>Health cash plan saving you (and your children) £1140 each year covering dental, opticians, prescriptions and more</li><li>Matching pension contribution (up to 7% and life insurance of 3x basic salary)</li><li>Instant pay access with Stream</li><li>800 discounts on shops, holidays, days out, tech and more</li></ul>Find out more Click APPLY NOW to see our Housing Manager job description , find out about us, for help to apply and our benefits . Roles can close early, so don't wait. For reasonable adjustments email <a href="mailto:recruitment@homegroup.org.uk" target="_blank">recruitment@homegroup.org.uk</a>.

Housing Manager

The Vacancy People Development Advisor Join a dynamic and fast-paced People Development team at Fieldfisher, where you will play a crucial role in supporting our training and development initiatives. This is an exciting opportunity to contribute to maintaining excellence in employee development and ensuring the seamless execution of various training and growth programmes. Your efforts will directly impact the career progression and skill enhancement of our employees. The People Development team, which is part of the wider HR department, services all of our European network of offices, as well as providing support to our US office. We work closely with the firm's lawyers, business services and legal support services to help boost them from where they are now to where they need to be to provide the best service to their clients. Through our Business Skills curricula, Academy programmes and other programmes and projects, we enable people to build new capabilities and grow their existing skillsets, to ensure they can meet their individual, team and firm objectives. Responsibilities include <ul> <li>Working with the Graduate Recruitment Team and HR to help advise on all PD requirements for solicitors, barristers, trainee solicitors and legal executives and helping record training hours</li> <li>Helping identify capability gaps and implementing learning approaches and programmes to bridge these gaps</li> <li>Supporting on the annual training schedule and delivery of the Business Skills Syllabus for all European Offices and Silicon Valley</li> <li>Assisting on the development and running of core PD Programmes (these are likely to include the trainee programmes, FE Academies, Business Skills Syllabus and others as the need arises)</li> <li>Helping advise on the design and delivery on training programmes for entry level joiners (E.g. Trainees Solicitors, Apprentices, Trainee Legal Support Services and Legal Practitioners)</li> <li>Advising on discrete programmes (e.g. the working parent programme, and Expectant Parents workshop)</li> <li>Assisting with the design and delivery some of the in-house skills training sessions</li> <li>Supporting on the completion of the annual PD deliverables</li> <li>Liaising with external providers on occasion for delivery of programmes</li> <li>Liaising with the PSL group and Training Reps on departmental training needs</li> <li>Liaising with colleagues across the firm to advise on People Development needs</li> <li>Working with the wider HR team to support HR/PD initiatives</li> <li>Being a key contact for Managers and LSS Team Leaders</li> <li>Research and project coordination as required</li> <li>Coordinating the internal Academy programmes and flagship programmes such as Path to Partnership and the New Partner Transition programme</li></ul>Key Skills &amp; Experience <ul> <li>Strong organisational and multitasking skills with the ability to manage time effectively, think ahead and around challenges and provide solutions</li> <li>Confident communication, and ability to engage and collaborate with internal colleagues</li> <li>Excellent attention to detail</li> <li>Enthusiasm for learning and development processes</li> <li>Proficiency in Microsoft Office Suite and the ability to adapt to new software</li> <li>A proactive, self-motivated and flexible approach to work - with the ability to work independently, and collaboratively within a team</li> <li>Experience in a similar role in a professional services environment is desirable</li></ul>Who are we looking for? <ul> <li>We don't have a type. We believe our differences are our strength; varied cultures, approaches and experience can only benefit us.</li></ul>What do we offer? <ul> <li>You can be yourself: It takes everyone to make us who we are. We're a culture of diverse perspectives, with each of us making unique contributions that make us better together.</li> <li>In the office or WFH?: We think the best balance is more time in the office than at home, so we operate a 60:40 rule.</li> <li>Beyond salary: We offer plenty of benefits; private medical insurance, health cash plan, dental insurance, life assurance, critical illness insurance, matched pension contributions up to 7%, holiday trading, plus many more. Visit: Reward &amp; Benefits ¦ Fieldfisher.</li> <li>Modern Office Space: Located in the iconic Titanic Quarter with excellent commuter links and parking nearby.</li> <li>Nurturing your talent: Take a 'build a career' approach to your training. You'll be on a pathway but free to wander if you see something you'd like to study more closely.</li> <li>Funnel your interests: You have a life outside work, and we can help it to flourish. Join clubs, affinity networks, inclusive events, and pro bono/charity initiatives.</li></ul>Inclusion is not exclusive: If all our differences are highlighted, no one stands out for being different. At Fieldfisher, all our rich diversity is celebrated. We will provide the equipment to allow you to shine, at interview and beyond. Just let us know what you need. For accessibility information on our Belfast office, visit: Accessing Fieldfisher Belfast Hub ¦ Fieldfisher What to do next: <ul> <li>Click 'Apply Now', complete an online application and upload a CV.</li> <li>Successful applications will be invited to a 20-30-minute introductory call with a recruiter.</li> <li>Every role recruits differently. But we'll always let you know what to expect from the process, so you get no surprises.</li> <li>For hybrid opportunities, you'll be invited to visit our offices for a face-to-face meeting.</li> <li>We try to make sure the process takes around 2-3 weeks only, but we can't always promise that. We will work around everyone's availability. You can contact us at <a href="mailto:recruitmenthr@fieldfisher.com" target="_blank">recruitmenthr@fieldfisher.com</a>.</li></ul>We recruit on a rolling basis. Your application may be reviewed before the application deadline. We accept applications until we have filled the role. #FieldfisherCareers The Firm We are not a UK firm with offices in Europe. We are a European law firm at our core. While our HQ is London, we are spreading across Europe at pace. In addition to UK, China and Silicon Valley we have offices in Austria, Belgium, France, Germany, Ireland, Italy, Luxembourg, the Netherlands, Poland, and Spain. With 1,800 people across 25 offices in 13 countries you might expect an impersonal office culture, but you will find a homely, family feel even in the largest offices. Quality on both sides Across all our offices and jurisdictions are market-leading practices in corporate/M&amp;A, finance, real estate, energy and natural resources, technology and life sciences. We count as clients large corporations including major technology firms, pharmaceutical and life sciences companies, energy suppliers, infrastructure companies, global banks and financial institutions. We aim to ensure equality of opportunity and are actively working towards improving the diversity of our staff. Applications will be considered on merit and the applicant's suitability to meet the requirements of the role. Benefits Generous annual leave Health insurance Pension contributions Life assurance Season ticket loans Bike to work loans Testimonials Charlotte Round - Finance Partner, Manchester "It is great being in a firm which "gets" cross-office working - to feel properly part of a national team and to work with colleagues in other specialisms who are unconstrained by geography." Richard Dwight - DMS Team Leader at Fieldfisher "I consider Fieldfisher to be a progressive firm with an understanding of social values. I'm pleased that staff is able to have input in the firm's direction and purpose as well as help to shape wider society. I'm encouraged to perform by being able to develop in a natural way, whilst being supported at every step. Fieldfisher has managed to nurture a really positive and friendly culture. If they have drive and ambition, I would encourage anybody looking for a role here to grab the opportunity." Rebecca Reardon - Executive Assistant "Since joining Fieldfisher in 2016, I have progressed from an entry-level secretarial role to an experienced executive assistant. This was made possible by a supportive and inclusive working environment that allows staff to progress at a pace that is best suited to them which in turn makes for well-rounded, home-grown talent. The firm strikes a great balance between providing the foundations for success and autonomy of your own growth and development. An insight I would give to potential applicants is that Fieldfisher offers the opportunity for a career and a sense of belonging to a community and not just a job."

Learning and Development Advisor

Job summary An exciting opportunity has arisen to join a new team operating in the community across the London Borough of Hillingdon. We are seeking a nurse to support a multidisciplinary team to help engage with the homeless population who struggle with substance use within the borough of Hillingdon. The team use holistic assertive outreach techniques to support service users to access community-based drug and alcohol treatment and to secure long-term accommodation. Main duties of the job The role will be part of the Addictions Recover Community, Hillingdon (ARCH) team, based in Uxbridge, but predominantly community-facing, working in sites across the borough. You will be a registered nurse (RMN/RGN), with a keen interest to work within the field of addiction psychiatry. The successful candidate will demonstrate an ability to engage with hard to reach individuals to provide treatment within a variety of community based settings. You will have a range of therapeutic skills to support service users such as motivational interviewing techniques to encourage service users to work towards recovery. Knowledge of dual diagnosis, physical health and assessment skills would be beneficial. The successful applicant will be expected to be able to assess and manage substance misusing clients by applying the concepts of harm minimisation approaches, relapse prevention, motivational Interviewing, detoxification programmes according to their clinical needs, and in accordance with up-to-date evidence-based practice and relevant Trust clinical protocol and policies. About us The Addictions Directorate within CNWL Foundation Trust is a large, well-established provider offering a wide range of specialist NHS drug and alcohol treatment interventions to the diverse and multicultural populations in Central and North West London. Our drug and alcohol services include community services, A&amp;E liaison services, Peripatetic nurses, Family Therapy, a National Problem Gambling Service and a Club Drug Clinic. Our substance misuse services are dedicated to helping reduce the harm caused by substance misuse; helping people overcome their dependency and problematic use of substances. We are proud to help both service users and their families rebuild their lives and enable recovery. We are committed to working in partnership with other providers and service users in local systems of treatment and recovery. We are a forward-facing trust who believes in training and development of nurses skills and can prioritise supporting prospective applicants to learn new skills in working with providing service users addictions support. We have ample opportunities to gain a greater understanding of essential skills underpinning clinical practice such as motivational interviewing techniques, relapse management and clinical specialist skills such venepuncture, ECG, dry blood spot testing and fibro scan training. Job description Job responsibilities <ul><li>To provide specialist drug and alcohol outreach clinics for local hostels, homeless individuals and organise health services in the local authority catchment</li><li>To work as a member of the multidisciplinary team in the management and treatment provision of a range of specialist services to service users experiencing difficulties with drugs and alcohol. Interventions include harm minimisation approaches, motivational interviewing, relapse prevention, ITEP care planning, individual interventions, general health assessment, wound assessment and management, injecting site assessment, lifestyle assessment and physical health assessment including urine drug screening. The role includes using skills in mental health assessment, referral to appropriate mental health services and psychosocial group work</li><li>To promote health and wellbeing and improve health inequalities by completing a range of health checks and to be able to assess service users general health and provide early intervention treatment, sign posting and referral to other organised health services</li><li>To develop and maintain pathways into specialist services to ensure the health and well-being of residents is met, including primary care services. To sign post service users to the appropriate health care settings to meet their needs.</li><li>To manage a caseload of service users accessing rough sleepers support. To ensure safety is maintained and risks are escalated appropriately. To ensure that gold standard holistic care is provided to individuals accessing addictions support.</li></ul>Job description Job responsibilities <ul><li>To provide specialist drug and alcohol outreach clinics for local hostels, homeless individuals and organise health services in the local authority catchment</li><li>To work as a member of the multidisciplinary team in the management and treatment provision of a range of specialist services to service users experiencing difficulties with drugs and alcohol. Interventions include harm minimisation approaches, motivational interviewing, relapse prevention, ITEP care planning, individual interventions, general health assessment, wound assessment and management, injecting site assessment, lifestyle assessment and physical health assessment including urine drug screening. The role includes using skills in mental health assessment, referral to appropriate mental health services and psychosocial group work</li><li>To promote health and wellbeing and improve health inequalities by completing a range of health checks and to be able to assess service users general health and provide early intervention treatment, sign posting and referral to other organised health services</li><li>To develop and maintain pathways into specialist services to ensure the health and well-being of residents is met, including primary care services. To sign post service users to the appropriate health care settings to meet their needs.</li><li>To manage a caseload of service users accessing rough sleepers support. To ensure safety is maintained and risks are escalated appropriately. To ensure that gold standard holistic care is provided to individuals accessing addictions support.</li></ul>Person Specification Qualifications Essential <ul> <li>oRMN</li> <li>oEvidence of continuing personal development and post-registration training in the nursing care, assessment and treatment of substance misuse clients</li> </ul> Desirable <ul> <li>oCompleted the Motivational Interviewing Training Module</li> </ul> Experience Essential <ul> <li>oExperience working in Mental Health setting or substance misuse setting</li> <li>oExperience in undertaking Risk Assessment and Risk Management</li> </ul> Desirable <ul> <li>oExperience of working in and delivering services to injecting drug users.</li> <li>oExperience of working with stimulant users and people with alcohol problems</li> <li>oExperience of group facilitation</li> <li>oExperience of managing a caseload within the community</li> <li>oExperience working with Patient Information Systems</li> </ul> Skills and knowledge Essential <ul> <li>Good communication and presentation skills (verbal and written) plus good levels of numeracy.</li> <li>Ability to work independently and to prioritise effectively</li> <li>An appreciation of the range of issues that may affect substance misusers</li> <li>An understanding of harm minimisation and health promotion in the specific context of substance misuse</li> <li>IT literate: competent using Microsoft Word and able to report clinical activity data on patient information systems.</li> </ul> Desirable <ul> <li>Awareness/knowledge of research skills</li> <li>Awareness of counselling models</li> <li>Awareness of Public health issues</li> </ul> Attitudes, aptitudes, personal characteristics Essential <ul> <li>Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.</li> <li>Able to build constructive relationships with warmth and empathy, using good communication skills</li> <li>Non-judgmental attitude to client group</li> <li>The post holder must have the ability to understand and implement the Equal and Diversity policy at a level appropriate to the job</li> </ul>Person Specification Qualifications Essential <ul> <li>oRMN</li> <li>oEvidence of continuing personal development and post-registration training in the nursing care, assessment and treatment of substance misuse clients</li> </ul> Desirable <ul> <li>oCompleted the Motivational Interviewing Training Module</li> </ul> Experience Essential <ul> <li>oExperience working in Mental Health setting or substance misuse setting</li> <li>oExperience in undertaking Risk Assessment and Risk Management</li> </ul> Desirable <ul> <li>oExperience of working in and delivering services to injecting drug users.</li> <li>oExperience of working with stimulant users and people with alcohol problems</li> <li>oExperience of group facilitation</li> <li>oExperience of managing a caseload within the community</li> <li>oExperience working with Patient Information Systems</li> </ul> Skills and knowledge Essential <ul> <li>Good communication and presentation skills (verbal and written) plus good levels of numeracy.</li> <li>Ability to work independently and to prioritise effectively</li> <li>An appreciation of the range of issues that may affect substance misusers</li> <li>An understanding of harm minimisation and health promotion in the specific context of substance misuse</li> <li>IT literate: competent using Microsoft Word and able to report clinical activity data on patient information systems.</li> </ul> Desirable <ul> <li>Awareness/knowledge of research skills</li> <li>Awareness of counselling models</li> <li>Awareness of Public health issues</li> </ul> Attitudes, aptitudes, personal characteristics Essential <ul> <li>Ability to treat service users with respect and dignity at all times, adopting a culturally sensitive approach, which considers the needs of the whole person.</li> <li>Able to build constructive relationships with warmth and empathy, using good communication skills</li> <li>Non-judgmental attitude to client group</li> <li>The post holder must have the ability to understand and implement the Equal and Diversity policy at a level appropriate to the job</li> </ul>Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . UK Registration Applicants must have current UK professional registration. For further information please see Employer details Employer name Central and North West London NHS Foundation Trust Address ARCH, Old Bank House 64 High St, Uxbridge London UB8 1JP Employer's website

Clinical Nurse Practitioner -Homeless Outreach

Job Description Independent Reviewing Officer | 9110/9111 | Permanent Contract | 1 x Full-time 37 hours per week &amp; 1 x Part-time 18.5 hours per week | £50,166 to £54,277 pro rata per annum | Grade L | Bowthorpe Community Hub, Norwich Base: Bowthorpe Community Hub, Norwich (with work from various venues within the county/UK) Service: Independent Safeguarding and Reviewing Services Join our dedicated Independent Safeguarding and Reviewing Services, committed to achieving better outcomes for children/Young people. Our service operates county-wide, with Independent Reviewing Officers (IROs) working from multiple venues. We are currently seeking an enthusiastic individual to join our team. As an Independent Reviewing Officer, you will chair Looked After Children Reviews, ensuring that each child's care plan is effectively implemented and reviewed. We aim to work within a POD system, which includes the following areas: <ul><li>Norwich &amp; South</li><li>West &amp; Breckland</li><li>North, East &amp; Broadland</li></ul>Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. These are some benefits you can enjoy by working for Norfolk County Council: <ul><li>Competitive salary</li><li>Generous holiday entitlement </li><li>Health and Wellbeing services including fast-track physiotherapy and a free counselling service</li><li>Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependant on your job role and business need. </li><li>Financial benefits such as:<ul><li>'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. </li><li>A Blue Light card for Fire Service and Social Care Workers</li><li>Relocation expenses (where applicable)</li><li>An advance of your expenses if you travel for work</li><li>Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.</li><li>Tax efficient ways of getting extra pension and new bikes</li><li>Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)</li><li>A payment if you refer someone you know to a hard to fill job</li></ul></li></ul>You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Redeployment closing date: 29 October 2025 at 23:55 All other applicants closing date: 5 November 2025 at 23:55 Interview date: 10 November 2025 About Us We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate. We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county. We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation. We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Independent Reviewing Officer

Job Description About the role We are looking for a passionate and proactive Sustainability Manager who is skilled at building both internal cross-discipline, and external cross-sector partnerships that will underpin Pearson's social impact programmes. This is a high-energy, delivery-focused role, where you will be comfortable navigating complexity, coordinating across teams and driving progress independently with support and guidance from Pearson colleagues. The Sustainability Manger will also work cross functionally to implement an employee engagement programme and help shape communications to encourage participation and promote Pearson's work in this area. Location: This position offers a hybrid working model from our Central London office, but remote applicants from across the UK will also be considered. Key responsibilities <ul><li>Support the delivery of social impact action plans for critical projects across the company, including employee activities, training, apprenticeship, sustainability, and supply-chain initiatives to maximise community benefit.</li><li>Coordinate and facilitate engagement with local communities, external agencies, charities, and social enterprises to identify opportunities for collaboration and implement social impact activities.</li><li>Take a proactive role in shaping and implementing an employee engagement strategy to contribute to social impact programmes (e.g. skill-based volunteering).</li><li>Work collaboratively with project teams to embed social impact objectives in tendering, procurement, and business delivery.</li><li>Assist the development of a social impact reporting strategy and data collection system to communicate performance effectively.</li><li>Monitor, measure, and report on social impact outcomes using recognised frameworks (e.g. Social Value Portal, TOMS).</li><li> Actively network and represent the company at social impact-related events and speaking engagements to encourage ongoing dialogue with stakeholders and promote Pearson's work in this area.</li><li>Support budget management for social impact programs, ensuring funds are allocated efficiently and effectively. </li><li>Identify and explore funding opportunities, including commercial partners' funding grants and sponsorships, to support social impact initiatives.</li></ul>What we are looking for <ul><li>Demonstrable experience in Social Value, Corporate Social Responsibility, Fundraising and / or Community Engagement role. </li><li>Demonstrated ability to work independently, managing multiple stakeholders, with a proven track record of implementing and promoting successful social impact programmes. </li><li>Strong knowledge of social impact frameworks and best practices, including program development, and partnership-building. </li><li> Experience of evaluation, measuring and reporting on social impact, including collecting data to evaluate programme effectiveness and outcomes. </li><li> Excellent communication, and interpersonal skills with the ability to facilitate collaboration and influence and inspire internal and external stakeholders. </li><li>Proactive approach that demonstrates initiative and positive work ethic to ensure activities are delivered to the required time, budget and quality.</li></ul>Your Reward &amp; Benefits We know you'll do great work, so we give a lot back with some of the best benefits in the business. We understand that one size doesn't fit all, so our workplace programs meet the different needs of our diverse teams and their families too. There are a range of options, too many to list here, but when you join our Pearson family you can look forward to: <ul><li>Starting holiday of 25 days plus UK public holidays and you'll earn 1 additional day's holiday per year you work with us;</li><li>A generous pension scheme where we match and double what you contribute; </li><li>Maternity, paternity, and family care leave as well as flexible work policies; </li><li>Stock/share purchase options; </li><li>Healthcare and dental plans, and an employee well-being assistance program for you and your family to help balance work, family, and personal life; </li><li>Cycle to Work Scheme, gym membership concessions in selected office locations, along with retail and leisure discounts. </li></ul>About Us Pearson is an Equal Opportunity Employer and a member of E-Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing <a href="mailto:TalentExperienceGlobalTeam@grp.pearson.com" target="_blank">TalentExperienceGlobalTeam@grp.pearson.com</a>.

Social Impact Manager

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Oaktree Court development based in Addlestone, Surrey. This position is offered on a 6 month fixed term contract. Hours: 25 hours per week - Monday to Friday, shift pattern to be agreed with the hiring manager. Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Full Time / 37 Hours Per Week / Fixed Term for 6 Months Play a key role in making a difference to some of the most vulnerable people in the city. Our work is extremely challenging, but also extremely rewarding, changing lives for the better by tackling homelessness, building new homes, and strengthening communities. Engaging with people at a local level, we support them by delivering services that improve their lives. This is a full time, fixed term position working 37 hours per week (for 6 months). You'll be based at City Hall. What you'll be doing Working on the front line, you'll assist with the provision of a high-quality service to support people through the pathway into and out of council funded temporary accommodation. You'll work with customers who are homeless, or threatened with homelessness, and local landlords who are looking for advice, either face-to-face, or over the telephone. You'll provide support to those who may be struggling with substance misuse, break down in relationships, job loss, mental or physical health problems, facing domestic abuse, those being evicted, those who can no longer afford to pay their rent, and much more. What you'll need Putting the customer needs at the heart of everything you do, you'll be proactive, compassionate, and professional, to offer the best ongoing support to those in need. You'll promote positive working relationships key stakeholders including providers of council funded temporary accommodation, local landlords and agents, as well as partner organisations. You'll need to be resilient, with a high level of maturity and the ability to manage in a very busy environment. You'll be able to deal with potentially stressful situations in a calm manner. With excellent interpersonal and listening skills, you'll be able to empathise with clients, and build a strong and trusting relationship. This role is subject to an Enhanced DBS check. What we can offer you As well as the satisfaction of helping to improve thousands of lives across Leicester, you can look forward to a work environment that encourages a healthy work/life balance. You'll enjoy generous annual leave, membership of the Local Government Pension Scheme and the option of flexible working. We'll also give you the chance to develop your skills and expertise with a variety of training and development opportunities. In addition, you can choose from a number of flexible benefits, including, discounts on city buses and trains and help with relocation to Leicester, where appropriate. Join us We're committed to recruiting a diverse and highly-talented workforce as we continue to build a council that is fitting and representative of our great city. That's why we've designed our recruitment process to put you at your ease, make you feel welcome and bring the best out of you. We'll do all we can to make our recruitment process as fair as possible. If you would like a chat about this post, please feel free to contact Sean Smith via email <a href="mailto:Sean.Smith@leicester.gov.uk" target="_blank">Sean.Smith@leicester.gov.uk</a> Assessments will take place on week commencing 17th November, if successful an interview will then follow on week commencing 1st December.

Homelessness Support Officer

Are you passionate about delivering exceptional housing services and leading teams to success? We are looking for a dynamic, assertive and proactive Housing Manager ready to make a difference to young people's lives. We are a youth-focused registered provider of social housing, currently providing 30 bedspaces with ambitions to create more. This role is focused on landlord services and compliance, particularly with regard to occupancy, rent / service charge collection, the pro-active resolution of behavioural / engagement issues and the processing of complaints. We currently provide youth support coaching via a separately managed programme; oversight of this does not currently form part of the Housing Manager role. As a part of our management team, you will be involved in dealing with staffing, client or other issues across the wider organisation as they arise, and you will be part of our On Call rota. You will be able to develop a strong understanding of our various services and users, and particularly the issues arising in an accommodation setting for young people. Main Responsibilities <ul><li>To be accountable for meeting or exceeding targets for rent collection, applications and void management.</li><li>To oversee the proactive management of behaviour, engagement and complaints.</li><li>To provide line management to the housing team including recruitment, induction and training.</li><li>To advise senior staff on matters impacting policies or procedures, and to bring day-to-day experience to developmental / strategic discussions.</li><li>To contribute to gathering information and evidence relating to the regulatory framework for registered providers, safety issues and other licencing and similar matters.</li><li>To take responsibility for the operation, performance and monitoring of funded programmes as agreed (eg food cupboard stocks, move on grants, resident voice).</li><li>To maintain effective relationships with resident clients, ensuring the provision of a professional and customer-focused service.</li><li>To oversee YMCA Doncaster's client recording system for residents and other beneficiaries, including implementation, inductions and troubleshooting.</li><li>To submit CORE and other individual returns as necessary.</li><li>To manage specified income and expenditure budgets, ensuring good value and identifying cost-saving opportunities.</li><li>To provide regular and occasional reports as required, including for the monitoring of targets.</li><li>To cover accommodation, reception or other duties where necessary in times of absence or vacancies.</li><li>To act as a shift Duty Manager, including dealing with any safeguarding, staffing, client or other issues arising during periods of duty.</li><li>To be part of the On Call rota with two or three others, responding effectively to concerns. This will include finding cover in the case of sickness or other absence, or covering a shift at short notice when no other cover is available.</li><li>To develop and maintain appropriately professional relationships with clients, users and other staff, and to maintain confidentiality at all times.</li><li>To represent senior staff and the Association positively in all relationships, both internal and external.</li><li>To work within the policies and procedures of YMCA Doncaster, and to contribute to their development.</li><li>Other reasonable duties as required from time to time by the Line Manager.</li></ul>Person Specification <ul><li>Recent experience in housing services including understanding of occupancy, rent / service charges collection, behavioural issues and complaints.</li><li>Minimum of five GCSEs or equivalent, including maths and English, to minimum grade C.</li><li>Experience of managing a complex and unpredictable workload effectively.</li><li>Experience of managing people including regular supervision and performance management.</li><li>Able to work within organisational procedures and clear structures.</li><li>Experience of monitoring performance and meeting targets.</li><li>Able to be assertive and persistent where necessary to get things done.</li><li>Understanding of the key issues for social housing in England.</li><li>Able to take a proactive and preventative approach to the work.</li><li>Strong organisational and administrative skills, including attention to detail when inputting data and creating reports.</li><li>Able to use Microsoft Word and Excel to a high standard, and able to implement or adapt to new technologies where efficiency can be improved.</li><li>Effective verbal and written communication skills, including the ability to communicate well with colleagues as well as with customers or clients with complex needs and / or challenging behaviours.</li><li>Capable of taking responsibility for unexpected situations and making significant decisions in accordance with policy.</li><li>Able to carry out monitoring patrols across indoor and outdoor areas including four floors and two stairways, and to deal with any issues arising.</li><li>Experience of maintaining confidentiality and appropriate relationships, and a clear understanding of the importance of those.</li><li>Able to work varied and unsociable hours where needed.</li><li>Able to cover as part of the On Call rota and to attend site within two hours in the event of an emergency.</li></ul>

Accommodation Manager at Crantock Beach Holiday Park, Newquay, Cornwall. 12-month maternity cover starting in January 2026. £35,350. Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 65 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul> Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Accommodation Manager

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description As a vital member of our team, you will make a genuine difference to the lives of the people we work with, and can seize the opportunity to develop your career in property services. As an experienced Resident Liaison Officer you will be a visible point of contact for customers, engaging through newsletters, meetings, visits and open days. You will ensure residents are aware of the works processes and communicate updates / changes accordingly. In addition you will coordinate handover of keys to site teams and provide a high standard of customer aftercare, ensuring works are completed satisfactorily and managing expectations between residents, the client and our operations teams. Qualifications With the confidence to manage sometimes difficult situations, as Resident Liaison Officer you will be a naturally excellent communicator who can work collaboratively with a range of stakeholders. We are ideally looking for somebody who has worked for a Contractor or in a client-side resident liaison / community engagement role, preferably within planned / reactive maintenance or asset management. You will be resilient under pressure and understand the need for discretion and respect in a public facing role. You must have a UK driving licence, and own your car. Additional Information If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>How to Apply: If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation! As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.

Resident Liaison Officer

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for a dedicated and motivated Resident Liaison Officer to join our team. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services. About the Role As the key point of contact for residents, you will: <ul><li>Engage with customers through newsletters, meetings, visits, and open days.</li><li>Ensure residents are kept informed of works, processes, and any changes or updates.</li><li>Provide excellent customer care and aftercare, ensuring works are completed to a high standard.</li><li>Manage expectations and communication between residents, clients, and our operations teams.</li><li>Handle potentially challenging situations with empathy, professionalism, and resilience.</li></ul>This role may suit someone with experience in the care or retail industry, but above all, we value enthusiasm, initiative, and a strong drive to make a positive difference. A full UK driving licence and access to a car are essential for this role. Qualifications Additional Information What We Offer: If you are a Resident Liaison Officer seeking a dynamic and diverse work environment, we're offering: <ul><li>Competitive salary and benefits package</li><li>26 days holiday plus bank holidays </li><li>Opportunities for career progression aligned with the company's growth</li><li>Immediate interview for qualified candidates</li></ul>Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click "Apply," it will redirect to "United Infrastructure.

About The Role Are you passionate about supporting others to rebuild their lives? We're looking for a dedicated Support Worker to join our team in Bristol, working with adult males who have experienced homelessness. This is a low-support service, focused on helping individuals maintain their tenancies and live independently. Key Responsibilities: <ul> <li>Provide housing-related support tailored to individual needs, promoting independence and tenancy sustainment.</li> <li>Build trusting, respectful relationships with customers and partner agencies.</li> <li>Support customers to access training, employment, and community opportunities.</li> <li>Carry out risk assessments and develop personal support plans.</li> <li>Maintain accurate records and contribute to service targets.</li></ul>Why Join LiveWest: <ul> <li>A supportive, inclusive culture where your wellbeing matters.</li> <li>Opportunities for training and career development.</li> <li>Flexible working to support work-life balance.</li> <li>A values-driven organisation that puts people first.</li></ul>This role is being offered on a full time basis working 37 hours per week. This is a field based role, dependent on business need. For further information about this role, and LiveWest, please view our candidate information pack. We are committed to safeguarding and promoting the welfare of vulnerable groups. Appointment to this role is subject to a satisfactory enhanced DBS check. About The Candidate To be successful in your application for the role of Support Worker - Supported Housing, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role specific skills and experience: <ul> <li>Experience supporting vulnerable adults, ideally in housing or homelessness services.</li> <li>Understands the challenges faced by people transitioning from homelessness.</li> <li>Can work flexibly, including occasional out-of-hours support.</li> <li>Is confident using IT systems and maintaining accurate records.</li> <li>Holds safeguarding knowledge and ideally an NVQ Level 3 (or equivalent) in a relevant field.</li> </ul>Please note: This role is open to male applicants only under the Equality Act 2010, Schedule 9, Part 1, due to the nature of the service. This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship. About The Company Our Reward and Benefits: <ul> <li>Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service - and the option to purchase up to 5 extra days (pro rated for part time roles).</li> <li>Pension Contributions: Enjoy up to 9% employer contributions with our Defined Contribution scheme.</li> <li>Health Benefits and Perks: Access to a health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.</li> <li>Learning and Development: Invest in your future with ongoing personal and professional growth opportunities.</li> <li>Family Support: Policies designed to help you balance work and family life, including a new child payment.</li> <li>Wellbeing Matters: Prioritise your health with mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.</li> <li>Smarter Travel: Save with our Cycle to Work and Car Benefit schemes.</li> <li>Giving Back: Up to four paid volunteering days a year to support our communities.</li> </ul>About Us: At LiveWest, we are united by a shared mission: to create a home for everyone. Each of us takes pride in playing our part in achieving this goal. Our values guide everything we do - from how we work together to how we deliver exceptional services to our customers. Collaboration is at the heart of LiveWest, and we believe that we achieve more when we deliver together. As one of the largest employers in the South West, our team of 1,800 talented colleagues provides a wide range of services to our 80,000 customers. We are passionate about nurturing local talent and creating opportunities for people within the communities we serve. We are committed to supporting our colleagues, giving them the autonomy and encouragement they need to thrive and reach their full potential. Together, we are building brighter futures for everyone. Inclusion at LiveWest: At LiveWest, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe that our differences drive innovation, creativity, and excellence, and we strive to create an environment where all colleagues can thrive. As a proud member of Inclusive Employers, a Disability Confident Employer, and a signatory of the Armed Forces Covenant, we are dedicated to supporting all our colleagues and ensuring that our workplace is welcoming and accessible to all. We welcome individuals of all backgrounds, experiences, and perspectives to join our team. LiveWest is dedicated to equal opportunity and actively works to eliminate discrimination and promote diversity at all levels. Join us in our mission to create vibrant and inclusive communities. Make a difference with LiveWest, where every voice is heard, and every contribution is valued. You can read more about Inclusion at LiveWest by visiting our website.

Support Worker - Supported Housing

Company Description United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors. Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face. Our company is split into two business areas: Utility Infrastructure - Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK's largest network owners and operators. Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance. Job Description We are looking for a dedicated and motivated Resident Liaison Officer to join our team on a 12 month fixed term basis. In this vital role, you will make a real difference to the lives of our residents while developing your career in property services. About the Role As the key point of contact for residents, you will: <ul><li>Engage with customers through newsletters, meetings, visits, and open days.</li><li>Ensure residents are kept informed of works, processes, and any changes or updates.</li><li>Provide excellent customer care and aftercare, ensuring works are completed to a high standard.</li><li>Manage expectations and communication between residents, clients, and our operations teams.</li><li>Handle potentially challenging situations with empathy, professionalism, and resilience.</li></ul>Previous experience as a Resident Liaison Officer is desirable but not essential - what matters most is your enthusiasm, initiative, and determination to have a positive impact. Qualifications We are looking for someone who: <ul><li>Has excellent customer service skills with clear and confident communication.</li><li>Is highly organised with strong time management skills.</li><li>Can build positive relationships with a wide range of stakeholders.</li><li>Brings professionalism, discretion, and resilience under pressure.</li><li>Works well independently and as part of a team.</li><li>Demonstrates energy, drive, and a genuine commitment to making a difference.</li></ul>Additional Information Join us at United Infrastructure today and be part of our mission to deliver innovative and sustainable solutions to the complex infrastructure needs of the UK. Please note that United Living has rebranded to United Infrastructure. Our LinkedIn landing page will still display as "United Living," but when you click "Apply," it will redirect to "United Infrastructure.

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