field_job_employment_type

field_job_occupational_field_parents_all

job_organization_name

The Vacancy McCarthy Stone is the leading UK's retirement living providers. We are looking for a House Manager (FTC 9 months) to lead their estate at Waveney Place, Harleston, Suffolk. This role is all about exceptional customer service for our retired residents, whether helping to ensure they are living in a safe and pleasant environment, or supporting them to organise community events and activities, you will help them make the best of their independent living. Hours: 30 hours per week Monday to Friday, working throughout the year. Salary: £21,490.34 ACTUAL plus benefits and bonus Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets. About the Role of a House Manager <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>As part of McCarthy &amp; Stone Management Service, a successful and fast expanding national company, you'll get all the training and support you need to help you meet your career goals from our internal experts. This includes courses such as basic first aid, working safely in the workspace, Dementia Friends training and many more. Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. McCarthy Stone celebrate diversity and promote equality and inclusion amongst our colleagues. We welcome applications from all, regardless of personal characteristics or background. McCarthy Stone does not currently offer sponsorship. We are only able to consider those that have the right to work in the UK without sponsorship. #LI-GM1 About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

House Manager

We have an excellent opportunity to join our neighbourhoods team for 9 months on a maternity cover basis. You will be working with a warm and welcoming team who are friendly as they are professional. This role is all about managing tenancies and neighbourhoods on your patch, As someone who enjoys being visible you will be the type of person loves engaging with our customers. As a Housing officer, a typical day might include: <ul><li>Proactively managing tenancies and taking the necessary enforcement action.</li><li>Dealing with all aspects of the allocation and letting process.</li></ul><ul><li>Coordinating mutual exchanges, successions, or other tenancy changes.</li><li>Carrying out regular neighbourhood audits and developing neighbourhood plans to improve the communities we work.</li><li>Working closely with other departments including Income Management, Safer Communities and Asset Management. </li><li>Ensuring that safeguarding and support concerns are identified, reported and actioned.</li><li>Assisting in ensuring we are compliant with our heating and electrical servicing activity, and following relevant processes and protocols.</li><li>Health and safety inspections and checks of our schemes and blocks.</li><li>Engaging with customers to improve the area they live, and the services we offer.</li><li>Liaising with partners, agencies and stakeholders.</li><li>Accurately updating the housing management system, along with the systems and portals of our partners.</li><li>Playing an active role in corporate projects or groups.</li></ul>Some of the experience/skills we need to consider you: <ul><li>Proven housing experience, with a well-developed knowledge of housing management practice and legislation.</li><li>Computer literate with a good working knowledge of software such as word and excel - you will need to use these to do the job. </li><li>A strong customer focussed approach both externally and internally. </li><li>Be committed to working as part of our team. </li><li>Be motivated, adaptable, determined, and able to work on your own initiative to resolve problems and achieve positive solutions. </li><li>Strong communication, negotiation and influencing skills. </li><li>Resilience. Working in social housing is a challenging but rewarding career, you'll be helping to bring real change to our customer's lives. </li></ul><ul><li>What will make you stand out from the crowd:</li><li>Enthusiasm and passion for delivering outstanding customer service. </li><li>New ideas to challenge the way of doing things.</li><li>Positivity and the ability to embrace change.</li><li>A drive to achieve excellent results.</li><li>Solution driven with the ability to analyse complex issues and develop and deliver effective and positive outcomes. </li></ul>Being part of the Acis team, you'll get: <ul><li>Generous holiday entitlement - 25 days annual leave plus bank holidays (pro rata)</li><li>Pension contributions up to 10%</li><li>The opportunity to undertake professional training, funded by us.</li><li>One days paid leave a year for volunteering work (in addition to your Annual leave entitlement)</li><li>Staff benefits with Paycare - A health and benefits scheme giving you support and contributions towards various health benefits such as counselling, eye tests, vaccinations and much more</li><li>Benefits with Acis Perkz - a discount scheme giving you savings off hundreds of schemes including discounts on your coffee, weekly shop, days out and much more!</li><li>Employee recognition scheme, where we celebrate and award our Stars within Acis, including gift vouchers</li><li>Long service awards for our loyal employees</li><li>Cycle to work scheme</li><li>Employee Assistance Programme to give you confidential advice and support, when you need it</li><li>Professional membership subscription to support your continuous professional development</li><li>Death in service benefit as part of our pension scheme</li></ul>As soon as a suitable candidate is found for this role we reserve the right to close the job advert ahead of the closing date, so please do not delay in submitting your application. Acis are committed to equality and diversity, are a proud member of disability confident and welcome applications from any applicant who feel they hold the essential skills to fulfil the role. We recognise that people need flexibility in their role and we're happy to discuss flexible working options with the successful candidate in addition to any aid with interviewing that you might need

Housing Officer

Vacancy Name Recovery Coordinator Vacancy No VN5261 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location North East Location Region North East Location City North East Location Postal Code Interview Date 21 Jul 2025 Job Details Everyone is different. At Waythrough we value your difference. Join our inclusive organisation.' Recovery Coordinator Location: County Durham/North East Working week: Usually Monday-Friday 9:00am-5:00pm, however can include evenings and Saturday 9am - 12pm on a rota'd basis. We have an exciting opportunity to join County Durham Drug and Alcohol Recovery Service as a Recovery Coordinator working for Waythrough. Who you'll be working with... The team is a multi-disciplinary recovery team comprising of colleagues from diverse professional and personal backgrounds. The team includes Recovery Coordinators, HOPE Workers, Sustained Recovery, Housing and Criminal Justice workers, Individual Placement Specialists and Volunteers. We are a supportive and welcoming team, who are passionate about supporting and promoting recovery for those we care for and within our local community. The County Durham service has recently been rated 'Outstanding' by the CQC and is a great place to work. The service supports adults, children, young people and families across County Durham with drug and alcohol issues. The successful post holder will match our organisational ambition and commitment to provide the highest standards of service delivery across County Durham, engaging with local communities and supporting their priorities. About the role... At Waythrough, we're excited to offer a variety of opportunities across several locations - including Central Durham, Bishop Auckland, Horden, Peterlee, and Consett. As part of our recruitment process, we'll be in touch to learn more about your preferences for both role and location. You'll also receive a full breakdown of the specific job criteria, so you'll have a clear picture of what's involved and how you can make a real impact. Role Overview Each role offers the opportunity to make a real and lasting impact on individuals and communities while working as part of a supportive and skilled multidisciplinary team. You will enjoy variety in your day-to-day responsibilities, develop strong relationships and build trust with service users, and gain valuable experience in person-centred planning and care coordination. Most importantly, you'll contribute to meaningful and sustainable change in people's recovery journeys. Key Duties: <ul><li>Manage an adult caseload of clients with drug and alcohol issues, reviewing on-going care and treatment and liaising closely with a full range of workers and skills within the multi-agency team, including family members and significant others.</li></ul><ul><li>Devising, implementing, and reviewing ongoing recovery and treatment plans.</li></ul><ul><li>Facilitate and promote individuals' progression from initial engagement, through structured treatment, to self-sustained recovery.</li></ul><ul><li>Reduce drug or alcohol-related harm to individuals and the wider community.</li></ul><ul><li>Working collaboratively with key partners and colleagues to achieve the best health and well-being outcomes for individuals.</li><li>Support with evening and weekend clinics when needed. </li></ul>Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. About you... We are looking for individuals who are caring, compassionate, and non-judgemental, with the ability to listen openly and actively to the concerns and needs of others. The right candidate will be someone who can build trusting relationships, provide support with empathy, and create a safe space for individuals to explore change. You will be committed to educating, advising, and empowering people using motivational tools and techniques to raise awareness and inspire positive change and personal progression. Full training will be provided in delivering 1-2-1 therapeutic interventions, so a willingness to learn and grow within a supportive team is essential. Who are we... Waythrough is one of England's most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don't always believe in themselves. We are incredibly proud of the work that we do to help address health inequalities in England. Every five minutes, an individual accesses one of our services, and we have supported over 90,000 people across all our services last year. Check out our impact report here to read more about the important work that we have done. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,242.40 - £30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 10 Aug 2025

Recovery Coordinator

Exciting Career Opportunity at Citizen! Are you a driven professional seeking to make an impact in Housing? With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Find out more about the work we do here: Citizen 9 month Secondment Opportunity or Fixed Term Location: Coventry Hours: 37 Mobile Working Key Responsibilities: <ul> <li>Overseeing tenancy management and estate issues.</li> <li>Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi- agency work to resolve issues.</li> <li>Dealing with sensitive safeguarding matters</li> <li>Carrying our regular block and estate inspections.</li> <li>Involvement in the management of new build properties for all tenancy management issues.</li> <li>Conducting tenancy reviews for all properties within the allocated patch</li> <li>Reviewing service charges and depreciation</li></ul>Qualifications and experience: <ul> <li>Ability to carry out interviews to discuss sensitive customer issues</li> <li>Excellent I.T Skills</li> <li>Ability to develop successful professional relationships with partners to achieve positive outcomes</li> <li>Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service</li> <li>Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict</li> <li>Highly self-motivated, able to act with integrity and show drive and enthusiasm</li> <li>Currentdriving licence and access to a car</li> <li>Experience working with a Social Housing Provider or similar customer facing role (Desirable)</li> <li>Ability to be innovative and look for ways to improve customer experience (Desirable)</li></ul>Manager's Quote: Our Coventry Neighbourhoods teams manage around 19,000 customer homes within Coventry and surrounding areas. As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the wellbeing of our employees is a priority. We will work together as one team and embrace our Citizen values. We will attract and retain the best and brightest professionals, support them to achieve their potential, and reward and recognise them for the fantastic work they do. Competitive benefits: <ul> <li>Annual leave purchase scheme - option to buy up to an additional 5 days per year</li> <li>Annual leave starts at 25 days per year plus bank holidays</li> <li>Enhanced family leave (maternity, paternity and adoption)</li> <li>Organisational Sick Pay</li> <li>Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match</li> <li>Life cover of three times your annual salary if you join the pension scheme</li></ul>Health and Wellbeing <ul> <li>We provide IT and Home Office equipment to support hybrid working</li> <li>Occupational Health</li> <li>EAP - a 24/7 telephone counselling service providing free, confidential advice.</li> <li>Cashback scheme - cashback on optical, dental, prescriptions and a range of other medical costs meaning the costs are covered for employees. The scheme also offers, digital Physiotherapy app, retail vouchers and discounts, discounted gym memberships and more!</li> <li>Access to Citizen's Wellbeing initiatives and Wellbeing platform</li></ul>Learning and Development <ul> <li>Extensive learning and development opportunities.</li> <li>Opportunity to study for a professional qualification</li> <li>Opportunity to join the Staff Consultative Forum and EDI Forum.</li></ul>Here at Citizen, our purpose is to provide homes that are a foundation for life. With over fifty years of experience, we have grown to be one of the UK's most trusted social housing providers, Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. There are some fundamental challenges people in our communities' face, and we want to be an organisation which can help them deal with these. So, we are working to solve some of the most pressing issues around housing and homelessness. We adopt a proactive approach to safeguarding to ensure everyone accessing our services can do so without fear of harm, abuse or neglect. As part of our recruitment process, we carry out robust safeguarding checks. This post is subject to a Basic DBS check (Disclosure and Barring Service). Further information on our selection process and Equality and Diversity commitment can be found at <a href="http://www.citizenhousing.org.uk" target="_blank">www.citizenhousing.org.uk</a> Closing date: 21st July 2025 Interview date: TBC Please note we will be reviewing applications throughout the campaign and may invite candidates to interview at any time. We reserve the right to close this role earlier than the published closing date should a suitable candidate be identified.

Neighbourhood Officer

YMCA Trinity Group - Accommodation 'Inspiring communities, transforming young lives' Permanent Housing Support - Accommodation Night Worker Job Reference ANW-BSE-0525 Location Batt House, 56 Westgate Street, Bury St Edmunds IP33 1QG About Us YMCA Trinity Group strives to create a fulfilling and enjoyable place to work; we know how staff &amp; volunteers feel directly translates to the quality of service &amp; care we give our clients, and we also recognise the crucial role each and every one of us plays in helping to fulfil our Mission. Our accommodation team plays a vital role in creating a secure and welcoming environment for young people with high needs. Now, we're looking for a compassionate and reliable Accommodation Night Worker to join our team in Bury St Edmunds. Job Role As an Accommodation Night Worker, you'll be the calm and reassuring presence overnight, ensuring the safety and wellbeing of our residents, staff, and premises. Your responsibilities will include: <ul> <li>Supervising the building and ensuring all areas are clean, secure, and safe.</li> <li>Supporting the admittance of residents and staff during night hours.</li> <li>Minimising noise and disruption to maintain a peaceful environment.</li> <li>Assisting Accommodation Project Workers with any overnight needs.</li> <li>Responding appropriately to incidents and supporting residents with complex needs.</li></ul>What We're Looking For The successful applicant will have: <ul> <li>Experience working with young people with complex needs (not necessarily in a housing context).</li> <li>The ability to interact effectively with clients from diverse backgrounds.</li> <li>Strong interpersonal and organisational skills.</li> <li>Excellent communication skills and the ability to work as part of a team, particularly during unsociable hours.</li> <li>An understanding of current mental health issues and experience managing challenging behaviour.</li></ul>Download the Job Description in full in the Job Advert on our website In accordance with safer recruitment processes many of the roles we recruit for require successful candidates to undertake an appropriate criminal record background check. If an offer of work is accepted, YMCA Trinity Group will facilitate these checks on behalf of our staff and volunteers via the Disclosure and Barring Service. Days and hours- Night shifts-10:00pm -08.00am four days on 4 days off working pattern) What We Offer Annual salary is £25,396.80 per annum <ul> <li>5 weeks holiday plus public holiday allowance (pro rata for part-time)</li> <li>Competitive pay and pension scheme</li> <li>DBS check facilitated and paid</li> <li>Induction and on-the-job training</li> <li>Regular supervision and internal progression opportunities</li> <li>Employee Assistance Programme for wellbeing support</li></ul>Contact Us Please contact us if you would like to discuss further; E-mail Karen Attwood our Deputy Accommodation Manager on <a href="mailto:Karen.Attwood@ymcatrinity.org.ukrecruitment" target="_blank">Karen.Attwood@ymcatrinity.org.ukrecruitment</a>@ymcatrinity.org.uk or call on 07900787405 Closing date Applications will be assessed as received; therefore, should we fill the role sooner than expected we reserve the right to withdraw this vacancy before the advertised closing date. Early application is strongly advised. Join us in making a positive impact on the lives of young people in Bury St Edmunds! Your role could be the difference they need. Additional Information Please note YMCA Trinity Group does not have a sponsored Licence to recruit non-UK workers and therefore all candidates are expected to be able to work in the UK. Unless stated otherwise, we do require an application form, completed in full, should you wish to be considered for a role with YMCA Trinity Group. Applications are scored against the relevant job description. CV's will not be considered as an application, merely an expression of interest. Occasionally we fill a role sooner than expected, we reserve the right to withdraw vacancies before an advertised closing date. Early application is advised. An email will be sent to confirm receipt of applications, please contact us if you have a problem submitting your application. Thank you for your interest and we look forward to hearing from you soon! Ensuring the safety and well-being of vulnerable individuals is paramount to our mission. As such, we are committed to upholding rigorous safeguarding practices in all aspects of our work. Join us in making a meaningful difference while adhering to the highest standards of care and protection for those we serve. Visit ymcatrinitygroup.org.uk to view our current work and volunteering opportunities

Housing Support - Accommodation Night Worker

Support Worker Salary: (full time) Starting salary £25,715, rising to £27,025 after 12 months and rising to £27,955 after a further 12 months. Pro rata This role requires a full driving licence and access to a roadworthy vehicle Rotherham and south Yorkshire Main Purpose To provide high quality housing and support services to residents in order to assist them to sustain their tenancies. Specific tasks <ul><li>Assist residents when moving in, or out of Target accommodation. </li></ul><ul><li>Assess the circumstances, aspirations and needs of each resident in order to make a support plan that is relevant to the resident and realistic in its achievement.</li></ul><ul><li>Act as residents' keyworker offering advice and support to negotiated and agreed support planning to enable them to develop their skills for independent living.</li></ul><ul><li>Assist residents to maximise their income and to manage their personal budgets.</li></ul><ul><li>Support residents to understand their rights and responsibilities under their occupancy agreements.</li></ul><ul><li>Support and motivation to residents encouraging them to achieve personal goals.</li></ul><ul><li>Carry out regular resident risk assessment and ensure it is properly recorded and copied to relevant officers in the organisation.</li></ul><ul><li>Review support plans periodically and adapt them according to changing needs</li></ul><ul><li>Make sure residents pay the rent due to Target Housing as required by the occupancy agreement. Assist residents with their benefit claims where necessary.</li></ul><ul><li>Monitor residents' handling of Target Housing property and consumption of gas &amp; electricity.</li></ul><ul><li>Monitor residents' compliance with their occupancy agreements. Inform Service Manager who will then act to resolve non-compliance issues.</li></ul><ul><li>Monitor occupancy to ensure that properties have not been abandoned or damaged and take prompt action when it happens to avoid unnecessary costs to TH.</li><li>Where appropriate, help residents with budgeting. Negotiate with other bodies on behalf of the resident on the repayment of arrears such as rent owed to the Local Authority Housing Department.</li><li>Liaise with the Probation Service and any other appropriate bodies to ensure that all are aware of relevant information.</li><li>Enable and support the service user to deal with conflict and disputes amongst service users and between service users and neighbours.</li></ul><ul><li>Assist in the delivery and development of resident activities.</li></ul><ul><li>Keep all prescribed records in order that the value of the tenant support service can be audited and comply with confidentiality policy.</li></ul><ul><li>Build links with external organisations, to maintain constructive working relations and to ensure resident's needs are met.</li></ul><ul><li>Participate in office duty arrangements.</li></ul><ul><li>Provide cover for absent Housing Support Assistants &amp; Supported Housing Assistant.</li></ul><ul><li>Accompany a colleague to an appointment or visit where dual attendance is required.</li></ul>General tasks <ul><li>Attend and participate in training sessions or activities as required.</li></ul><ul><li>Participate in team meetings and supervision as required,</li></ul><ul><li>Perform other such duties as may be required to further the aims of Target Housing within the Health and Safety requirements.</li></ul><ul><li>Adhere to all of Target Housing's policies and procedures in particular our Equal Opportunities, Confidentiality and Health and Safety policies.</li></ul><ul><li>Carry out other such duties as directed by senior managers as appropriate to the aims of Target Housing.</li></ul>Person specifications <ul><li>Understanding of services provided to vulnerable groups</li></ul><ul><li>Understanding of delivering supported housing services. </li></ul><ul><li>Understanding of delivering services to residents in housing and supported accommodation</li></ul><ul><li>Basic knowledge of Welfare Benefits System. </li></ul><ul><li>An understanding of risk assessments and support planning</li></ul><ul><li>Understanding of the Judiciary System in the UK</li></ul>Competencies Customer Focus (Critical) Integrity (Critical) Team Working (Critical) Confidence &amp; Judgment (Very Important) Communication and Influence (Very Important) Planning &amp; Organising (Important) Technical (Important) Closing date: 23/06/2025 Target welcomes applications from all members of the community. Target reserves the right to close this role earlier than stated should the number of applications suffice.

Housing Support Worker AST

Vacancy Name Recovery Coordinator Vacancy No VN4870 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location HMP Deerbolt, Barnard Castle, DL12 9BG Location Region County Durham Location City Barnard Castle Location Postal Code DL12 9BG Interview Date 06 Jun 2025 Job Details About the role... An exciting opportunity has arisen for a Recovery Coordinator to support Waythrough's service delivery within Reconnected to Health in HMYOI Deerbolt . As a Recovery Coordinator, you will provide 1:1 support for service users, from brief interventions through to structured treatment, including groups, to ensure that every recovery journey is tailored to individual priorities. You will take a "whole person" holistic approach to ensure that every service user's package of care encompasses all areas of their wellbeing, to achieve the best possible outcomes for every person. Duties Will Include<ul><li>Manage a service user caseload, devising, implementing and reviewing on-going recovery plans and treatment, liaising closely with the full range of workers and skills within the service team, including family members and significant others as appropriate.</li><li>Carry out triage/screening assessments and comprehensive assessments with service users.</li><li>Work collaboratively with partner agencies to undertake shared assessments, key working and interventions to promote individual service user progression from engagement, through structured treatment to self-sustained recovery.</li><li>Facilitate service user access to treatment and community resources to increase recovery and social capital, supporting service users and their families within their local community To lead effective case management for allocated service users, including on-going processes such as risk assessments, risk management plans and safeguarding assessments and plans. This includes the effective use of an online case management system.</li></ul>About you... The successful post holder will match our ambition and commitment to provide the highest standards of service quality and performance within this partnership. For any additional queries about the role please contact <a href="mailto:Janet.Serginson@waythrough.org.uk" target="_blank">Janet.Serginson@waythrough.org.uk</a> please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,242 - £30,790 DBS Requirement Volunteer Enhanced Adult Barred Does role require Police/Prison vetting? Prison Vetting Driving licence required for role? No Applications Close Date 27 Jul 2025

Community Manager Department: Marketing Employment Type: Full Time Location: Pure Offices, Leeds Compensation: GBP 30,000 - GBP 35,000 / year Description About the team: At Vintage Cash Cow, our Marketing and Customer Service teams are dedicated to building meaningful relationships with customers across the UK. We provide a personal, responsive and positive experience in every interaction. Our collaborative team operates with creativity, independence and data-driven insight to enhance our brand reputation and online presence. We're committed to community engagement, reputation management and maintaining a high-quality, consistent presence across all platforms. About the role: As our Community Engagement Manager, you'll be the voice of Vintage Cash Cow across our digital platforms, helping shape how the brand is perceived and experienced by our UK audience. This includes managing customer interactions across social media channels, engaging with online reviews, and feeding valuable insights into our wider marketing strategy. We're seeking a community and customer experience specialist who combines empathy and responsiveness with sharp strategic thinking. You'll have a proven track record in managing online communities and delivering exceptional customer service that builds trust, loyalty, and brand advocacy. <ul><li>Immerse yourself in our brand voice, customer care tone, campaign themes, and internal workflows.</li><li>Get familiar with our social scheduling, listening, and analytics tools (e.g. Meta Business Suite, Sprout Social).</li><li>Learn to monitor and engage across Facebook, Instagram, TikTok, YouTube, and review sites like Trustpilot.</li><li>Begin identifying and connecting with relevant influencers and brand advocates.</li></ul><ul><li>Manage day-to-day interactions across social media and review platforms, ensuring consistent brand voice and tone.</li><li>Foster a sense of connection and advocacy among our audience, encouraging feedback and positive sharing.</li><li>Respond promptly to comments, DMs, and brand mentions; escalate complex or sensitive issues as needed.</li><li>Moderate conversations and foster a positive, respectful environment that builds trust and loyalty.</li><li>Actively participate in conversations, encourage user-generated content, and promote advocacy.</li><li>Serve as a first point of contact for queries on social platforms.</li><li>Escalate complex or sensitive issues to internal teams, ensuring thorough follow-up and resolution.</li><li>Track and categorise complaints and queries to identify trends and process improvements.</li><li>Identify and engage with influencers who align with our values to support campaigns and grow brand visibility.</li><li>Co-create engaging content with influencers and ensure it aligns with brand tone and campaign objectives.</li><li>Work closely with the social and content teams to develop reactive and proactive engagement strategies.</li><li>Translate common community questions into useful content (e.g., FAQs, tutorials, campaigns).</li></ul><ul><li>Track and report on sentiment, engagement trends, competitor activity, and emerging content formats.</li><li>Use community feedback and listening tools to surface campaign opportunities and improve customer experience.</li><li>Share insights regularly to inform cross-team strategy, highlight recurring issues, and suggest content ideas (e.g. FAQs, tutorials).</li><li>Collaborate with content creators to amplify campaigns through engaging, co-produced content.</li><li>Help build a positive, respectful environment by moderating conversations and guiding community tone.</li><li>Proactively spark conversations and connections with our audience to build brand trust, loyalty and encourage brand advocacy.</li><li>Collaborate with social and content teams on ideas that foster interaction, grow our community, and reinforce long-term brand trust.</li><li>Produce detailed reports that help improve customer satisfaction, content relevance, and community growth.</li></ul>Key Responsibilities <ul><li>Manage daily interactions across social and review platforms, ensuring a consistent and engaging brand voice.</li><li>Respond to comments, DMs, and mentions promptly, escalating issues where needed.</li><li>Help build a positive, respectful environment by moderating conversations and guiding community tone.</li><li>Proactively engage with influencers and creators who align with our values to amplify campaigns and strengthen brand loyalty.</li><li>Collaborate with social and content teams on ideas that foster interaction, grow our community, and reinforce long-term brand trust.</li><li>Track community sentiment, trends, and engagement to inform content and strategy.</li><li>Share regular insights that help shape campaigns and improve customer experience.</li><li>Use feedback to spot new opportunities, support cross-team collaboration, and escalate emerging issues or recurring themes.</li></ul>Skills, Knowledge and Expertise <ul><li>2-3+ years of experience in community management, social media or customer service roles.</li><li>Excellent communication skills, with the ability to maintain a clear, friendly, and professional tone in all written interactions.</li><li>Familiarity with social media platforms such as Meta Business Suite, and review platforms such as Trustpilot.</li><li>A customer-first attitude, with the ability to turn negative experiences into positive ones through empathy and problem-solving.</li><li>Experience in content creation, with a basic understanding of brand messaging and audience targeting.</li><li>Proficiency in CRM tools, social media management tools, and analytics dashboards.</li><li>Strong writing and editing skills, with attention to detail and consistency in tone, grammar, and brand voice.</li><li>Proactive mindset with the ability to handle challenges calmly and efficiently.</li><li>Eagerness to learn and stay up-to-date with social media trends and best practices.</li></ul>Equal Opportunities At Vintage Cash Cow, we are committed to fostering an inclusive environment where everyone feels heard, valued, respected and empowered to bring their authentic self to work. We believe that diversity drives innovation, creativity and success. We welcome applicants from all backgrounds, perspectives and experiences, and we strive to create equitable opportunities for all. Together, we're building a culture that celebrates individuality and champions equity at every level of our organisation. If you're excited about this role, but don't tick every box, we still encourage you to apply. Your unique skills and experiences might be just what we're looking for now or in the future. If you need adjustments or accommodations during the hiring process, please reach out to us and we will do our best to support you.

Community Manager

Accommodation Assistant Location: Swanage Bay View, Dorset Hours of work: Variable Hours - Seasonal Contract Salary: £12.21 per hour- Paid weekly! What we need in a nutshell We want you to make our guest accommodation so clean that when guests open their door for the first time, we can hear them say "Wow!" Who are we? Experience the beauty of the Jurassic Coast at Swanage Bay View Holiday Park. Find the shimmering sea right on your doorstep, where you can paddle along the shoreline or watch the day disappear from your deckchair. We are a dynamic and growing company, shaking up the Great British holiday. At our amazing UK resorts we pull out all the stops and add the bells and whistles to give our guests the holiday of a lifetime. Find out more about our holiday experience on our website: <a href="http://www.awayresorts.co.uk" target="_blank">http://www.awayresorts.co.uk</a>. What you'll be doing You'll be preparing guest accommodation to our high standards - and then a little higher. This includes: <ul><li>changing beds </li><li>vacuuming, dusting and cleaning bedrooms and living spaces </li><li>cleaning and restocking bathrooms and kitchens </li></ul>One more thing...holidays happen at holiday times so you'll need to work your magic on bank holidays and weekends too. Skills, experience and qualities you'll need We aim to deliver delight to our guests and to do this, you will need to: <ul><li>Be comfortable working to deadlines as part of a busy team </li><li>Care about the smallest detail and demonstrate the highest of standards </li><li>Have a friendly and helpful attitude </li></ul>It's the icing on the cake if you have experience, but don't worry if you don't, we provide lots of training. We have a can-do, people-centred ethos at Away Resorts and we look for certain qualities in our team members. Have a read about it and see if you fit the bill. What we can offer you This is a flexible role that we can help you fit into your life and it can also lead to other roles and career progression if you want it to. We look after you with a great range of benefits, including: <ul><li>Uniform provided</li><li>Discounts on Away Resorts Holidays </li><li>On Park Discounts </li><li>Awards and Recognition </li></ul>Want to join our team? Here's how to apply Just click on the Apply Now button and follow the instructions. To find out more about what it's like to work for Away Resorts, check us out at <a href="http://www.awayresorts.co.uk/careers" target="_blank">www.awayresorts.co.uk/careers</a>. Our promise to you Holiday Heroes come with all sorts of different super-powers, and we welcome them all! After all, wouldn't it be boring if we were all the same? We embrace diversity, inclusion and equal opportunities. We love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We'll never accept any form of discrimination and we'll forever strive not just for our product to be unique but our people too. In short, we want to bring your whole self to work! Good Luck!

Accommodation Assistant

Position: Care Home Worker (Nights) Shifts Available: 3 night shifts Monday - Sunday, 3 x 11hr shifts, Total of 33 hrs per week About ICare Group: At ICare Group, we are more than just a care provider-we are a community-focused organisation dedicated to enhancing the quality of life for those we serve. Our Care Home services provide essential support to individuals within a safe and nurturing environment. From personal care and daily living assistance to companionship and wellbeing checks, we are committed to ensuring our residents feel safe, supported, and valued. If you have a passion for making a positive impact and thrive in a dynamic environment, we would love to hear from you! Why Work with ICare Group? <ul> <li>£125 Welcome Bonus: Receive a welcome bonus upon joining (terms and conditions apply).</li> <li>Refer a Friend Scheme: Earn £125 for both you and your referral through our 'Refer a Friend' Scheme (terms and conditions apply).</li> <li>Quarterly and Annual Carer Awards: Get rewarded for your commitment to ICare with our Carer Awards.</li> <li>Blue Light Card: Enjoy discounts at hundreds of high street retailers and well-known brands. We will reimburse the cost of your Blue Light Card!</li> <li>Employee Assistance Programme: Access free, practical, and impartial support for you and your family.</li> <li>Uniform and Infection Control Equipment: Full uniform provided, including free infection control equipment.</li> <li>Dedicated People and Wellbeing Team: Access to a supportive team focused on your wellbeing.</li> <li>Comprehensive Training: Receive Fast-track training, paid induction, and 3 days of on-the-job shadowing. We offer ongoing development, with opportunities to advance your career.</li> <li>Growth Opportunities: We are committed to helping our employees grow and develop their skills, offering opportunities for career advancement.</li> <li>Supportive Environment: Join a team that values your contributions and supports your growth. ICare Group fosters a collaborative environment where your skills and dedication are recognised, appreciated, and rewarded.</li> <li>Make a Real Difference: Your work will directly impact the lives of those in need, providing them with care and support that brightens their day.</li> <li>Weekly or Fortnightly Pay and Pension: Most of our sites enjoy the stability of weekly or fortnightly pay and contribute to our stakeholder pension plan.</li></ul>What You Will Do: <ul> <li>Provide Personal Care: Assist residents with personal care tasks, including bathing, dressing, grooming, and toileting, while maintaining their dignity and comfort.</li> <li>Support Daily Living: Help residents with daily activities such as meal preparation, medication reminders, light housekeeping, and shopping.</li> <li>Offer Companionship: Provide emotional support and companionship, helping residents feel less isolated and more connected.</li> <li>Conduct Wellbeing Checks: Make regular wellbeing checks to ensure residents are safe, comfortable, and their needs are being met.</li> <li>Ensure Compliance: Adhere to all company policies, including those related to resident privacy, health and safety, and care standards.</li> <li>Contribute to Continuous Improvement: Participate in team meetings and share ideas to enhance our service offerings and care processes.</li></ul>What We are Looking For: <ul> <li>Experience in Care: Previous experience in a care role is preferred, but a genuine passion for helping others is essential.</li> <li>Positive Attitude: A friendly, supportive demeanour with a genuine passion for assisting those in need.</li> <li>Excellent Communication Skills: Ability to communicate effectively with residents and their families, providing exceptional service.</li> <li>Collaborator: Willingness to work collaboratively in a fast-paced environment and support your colleagues.</li> <li>Flexibility: Willingness to work on a flexible schedule, including weekends, and adapt to the varying needs of our residents.</li> <li>Diligence: Ensure that all care tasks and wellbeing checks are managed with care and professionalism.</li> <li>Background Checks: Willingness to undergo necessary background checks.</li> <li>Weekend Availability: Ability to work on weekends as required.</li></ul>Ready to Make a Difference? Whether you are an experienced caregiver or new to the field, ICare Group provides training and development opportunities to enhance your skills and expand your career in the healthcare industry. If you are enthusiastic about care and making a positive impact, we would love to hear from you! Visit our careers page at careers.icaregroup.co.uk to apply. Join us at ICare Group and help us make a difference, one visit at a time! Equal Opportunities: ICare Group is an Equal Opportunities employer committed to fostering an inclusive work environment that supports and respects all individuals. We welcome and encourage applications from people of all backgrounds. We do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or any legally protected characteristic. If you require any reasonable adjustments or accommodations during the recruitment process, please contact us. Please note we reserve the right to close the vacancy early should we receive suitable applications. If you do not hear back from us within 14 days, please consider your application unsuccessful on this occasion. #INDHCW

Care Home Worker - independent living (nights)

Intensive Housing Management Worker Starting salary from £23,457.00 (negotiable depending upon experience) Contract type: Permanent, 36 hours per week including weekends. Location: Office based role - Oxford, OX4 Role Overview This is an exciting opportunity to join our Care and Support Team within a supported housing setting. You'll be working alongside one other Intensive Housing Management Worker to manage the health and safety of the building and to safeguard the clients that live here by answering clients enquiries and providing reactive support to those that are in crisis in the absence of the main support team. Key Responsibilities - Ensure that Health &amp; Safety checks are carried out by the team in accordance with A2Dominion's policies and procedures and that voids are kept to a minimum. - Ensure safeguarding policies are followed - Reception duties including answering the telephone, coordinating transport when necessary, updating appointment book and signing in &amp; out visitors and keys - Process voids and report/follow up repairs - Engage with external partners to ensure the best outcome for our residents - Ensure reporting documents are being completed - Work closely with the support team and housing officer to address any breaches of a client's license with the aim of preventing client evictions and focusing on tenancy sustainment - Report to the Senior Intensive Housing Management Worker (IHMW) to highlight any concerns regarding the running of the building that compromises the safety of the building, staff and the residents that live within it - Providing emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role More about you You won't necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow. - Intermediate MS Office skills and willingness to learn new systems - Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively - Excellent communication and interpersonal skills with the ability to remain calm under pressure - Ability to work independently and as part of a team, showing initiative and problem solving capabilities - Experience in Homelessness and/or substance misuse and/or mental health is preferred but not necessary - Able to remain calm and professional in challenging situations to reduce conflict About A2Dominion We are a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We're here to provide them all with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose - delivering more homes and better services for customers. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: - 25 days' holiday pro rata (Plus Bank Holidays) increasing up to 28 days with 3 years of service - Up to 8% contributory pension - Flexible working - Investment in your learning and development In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required. At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirements We recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us." Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

Intensive Housing Officer

Annual salary: up to £29,261.25 Resident Liaison Officer Brighton 42.5 hours Per week 8-5 Mon-Friday Fixed term contract - 2 years £27,540 + Company Van and Fuel card About the Role: We are seeking a dedicated individual to join our team to support the customer journey to deliver planned works both externally and internally where you will play a crucial role in embedding a customer-focused culture through our Red Thread behaviours and Customer Service Standards. Your responsibilities will include supporting branch activities to ensure the customer experience is central to all operations, managing and recording customer contacts, and providing thorough analysis and reporting. You will also develop and maintain strong relationships with clients, the local community, and governing bodies, while supporting local bid and mobilisation opportunities. Additionally, you will ensure excellent communication with residents through newsletters, engagement events, and client meetings. Join us in Brighton and Hove to help shape our customer services and exceed expectations. Key Criteria: <ul><li>Provide a front-line professional service to all customers - pro-actively deliver a positive face to face experience </li><li>Experience of handling multiple tasks in a high volume in a rapidly changing environment</li><li>Ensure customer appointments are attended on time and to standard </li><li>Support customer engagement activities across all channels, including complaints and queries</li><li>Engage customers in a positive way, involve them in the overall delivery process, keeping them informed of progress on works and manage expectations</li><li>Convey accurate and timely information to customers and operational team, in clear simple terms</li><li>Ensure customers opinions are acknowledged and feedback into operational teams - champion customer insight solution </li><li>Experience of developing and delivering service improvements</li><li>Experience of partnership /alliance /collaborative working</li><li>Good time management, planning &amp; organisational skills</li><li>Experience of working with computerised systems</li><li>Good written, verbal, and interpersonal skills with strong customer experience ethos and strong communication skills</li></ul>All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship. To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment. Benefits we can offer you <ul><li>25 days annual leave plus bank holidays</li><li>Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!</li><li>Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.</li><li>Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more</li><li>Family friendly policies</li><li>Van and Fuel card</li><li>Uniform provided</li><li>EAP</li></ul>Apply below or to discuss your application further; contact: Francesca Swan (<a href="mailto:francesca.swan@mearsgroup.co.uk" target="_blank">francesca.swan@mearsgroup.co.uk</a>) If you need any help with your application process, we are here to support you. We will be accessible every step of the way. At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers. In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Resident Liaison Officer

Intensive Housing Management Worker Starting salary from £15,638 (negotiable depending upon experience) Contract type: Permanent, 24 hours per week including weekends. Location: Office based role - Oxford, OX4 Role Overview This is an exciting opportunity to join our Care and Support Team within a supported housing setting. You'll be working alongside one other Intensive Housing Management Worker to manage the health and safety of the building and to safeguard the clients that live here by answering clients enquiries and providing reactive support to those that are in crisis in the absence of the main support team. Key Responsibilities - Ensure that Health &amp; Safety checks are carried out by the team in accordance with A2Dominion's policies and procedures and that voids are kept to a minimum. - Ensure safeguarding policies are followed - Reception duties including answering the telephone, coordinating transport, updating the appointment book and signing in and out visitors and keys - Process voids and report/follow up repairs - Engage with external partners to ensure the best outcome for our residents - Ensure reporting documents are being completed - Work closely with the support team and housing officer to address any breaches of a client's license with the aim of preventing client evictions and focusing on tenancy sustainment - Report to the Senior Intensive Housing Management Worker (IHMW) to highlight any concerns regarding the running of the building that compromises the safety of the building, staff and the residents that live within it - Providing emotional support in a sensitive and empathetic manner, offering guidance in accordance with procedures and the boundaries of the job role More about you You won't necessarily have experience in this sector, as we recognise that transferrable skills and experience are just as valuable. We are specifically looking for candidates with the right skills and attitudes, who will demonstrate and promote our values of caring by nature, working better together and thinking for tomorrow. - Intermediate MS Office skills and willingness to learn new systems - Strong organisational and multi-tasking skills with the ability to prioritise tasks effectively - Excellent communication and interpersonal skills with the ability to remain calm under pressure - Ability to work independently and as part of a team, showing initiative and problem solving capabilities - Experience in Homelessness and/or substance misuse and/or mental health is preferred but not necessary - Able to remain calm and professional in challenging situations to reduce conflict About A2Dominion We are a UK housing association committed to a new vision - providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Our 70,000+ customers come from a diverse range of backgrounds with varying levels of income. We're here to provide them all with homes that are safe, high quality and sustainable. And with social housing roots going back eight decades, we continue to ensure that every penny of profit is reinvested into our charitable social purpose - delivering more homes and better services for customers. Choosing us is easy As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: - 25 days' holiday (Plus Bank Holidays) increasing up to 28 days with 3 years of service (pro rata) - Up to 8% contributory pension - Flexible working - Investment in your learning and development In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. We also operate a Cycle to Work Scheme whereby employees have access to cycling equipment throughout the year and can pay via monthly salary deductions. If you require a reasonable adjustment during the recruitment process, please contact our Talent Team to request: <a href="mailto:resourcing@a2dominion.co.uk" target="_blank">resourcing@a2dominion.co.uk</a> A2Dominion Group is a Disability Confident Employer which means that we are committed to employing disabled people and will: actively look to attract and recruit disabled people, provide a fully inclusive and accessible recruitment process, offer an interview to disabled applicants who meet the minimum criteria for the job, be flexible with assessing people so disabled applicants have the best opportunity to demonstrate that they can do the job, make reasonable adjustments as required. At A2Dominion Group, we recognise the positive value of diversity, promote equality and inclusivity in our hiring processes. We always aim to recruit the person who is most suited to the job and welcome applications from people of all backgrounds - men and women, people of all ages, sexual orientations, nationalities, religions, and beliefs. Meeting the role requirements We recognise that some females will only apply for a role if they meet 100% of role requirements. If this sounds like you, we'd still encourage you to apply and also to arrange a call with one of our recruitment team to discuss your application further at <a href="mailto:recruitment@a2dominion.co.uk" target="_blank">recruitment@a2dominion.co.uk</a> A2Dominion are proud to be a family friendly employer Everyone is welcome at A2Dominion Group. We know that equality, diversity, and inclusivity make us better. We embrace the unique contributions of our people and seek to create a workplace where everyone feels like they belong. Find out why our people love working with us." Join us at A2Dominion, where your expertise will be integral to our recovery journey, creating lasting positive changes in the lives of our customers. If you possess the right motivation and drive to contribute to our recovery and change initiatives, we invite you to apply and be a crucial part of our team.

Intensive housing officer

Accommodation Manager Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as an Accommodation Manager and elevate your career in hospitality! With access to the Dalata Academy, you'll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth. This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group! Your Job <ul> <li>Monitor the standard of work to ensure the highest quality.</li> <li>Delegate room assignments to accommodation and housekeeping team.</li> <li>Develop employees to prepare them for advancement in their careers.</li> <li>Ensure compliance with all health and safety (H&amp;S) and standard operating procedures.</li> <li>Oversee the cleanliness of all public areas in the hotel, including the conference areas and fitness suite to ensure we deliver on our guest promises.</li> <li>Collaborate with the Maintenance department to maintain consistently high hotel standards.</li> </ul>What You Will Need <ul> <li>At least 2 years of experience in an Accommodation Department at a supervisory level.</li> <li>Excellent organizational skills.</li> <li>Strong communication skills.</li> <li>Flexibility to assist in other departments when needed.</li> </ul>Benefits <ul> <li>Free employee meals on duty</li> <li>50% Off F&amp;B in all properties</li> <li>€/£60 employee rate on rooms for all Dalata owned hotels</li> <li>30% off Friends &amp; Family rate</li> <li>Extra AL day for every year worked (5 days to maximum of 5 days)</li> <li>Employee Assistance Programme.</li> <li>Cycle to Work Scheme/Transport Schemes</li> <li>SAYE (Save As You Earn Scheme)</li> <li>Pension access (Ask your HR Manager for local pension information)</li> <li>Development Opportunities through our Dalata Academy- support your career journey</li> <li>Staff Appreciation Initiatives, Fun Team Building Activities and regular charity events</li> </ul>About us Dalata Hotel Group - We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany &amp; the Netherlands, and we'll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe. Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers. Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process. Apply for this job

Accommodation Manager

Location London Hybrid Working The Division The firm's national Housing Management team carries out a full range of work for its housing association, local authority and co-operative clients from across the voluntary, public and private sectors. The Role and Responsibilties We have an exciting opportunity for a Housing Management Associate to join our team. The role will involve responsibility for your own caseload, with some support available from Paralegals as well as working closely with the Partners and other Lawyers. For those of you who have an interest in growing business from existing clients as well as targeting and attracting new clients there could also be an opportunity to develop this. Skills and Experience The successful candidate will be someone who can work closely with clients, provide first class practical advice and who is technically proficient in housing management work. Prior experience in running a high quality litigation caseload, anti-social behaviour, residential possession claims, civil injunctions and housing disrepair will be highly regarded. Capsticks is an inclusive employer At Capsticks we value diversity and we are committed to creating an inclusive and supportive working environment where everyone is able to be themselves and reach their full potential. Capsticks is committed to providing equal opportunities for all and therefore we welcome the unique contributions that you can bring in terms of your education, background, culture, ethnicity, race, nationality, sex, sexual orientation, gender identity, age, disability, neurodiversity, religion and beliefs. We will make reasonable adjustments to our application and interview process to ensure that you have the best chance of success. We understand that there's not a "one size fits all" approach to adjustments so our team will work with you individually to understand more about your requirements.

Associate - Housing Management

Social Housing Solicitor/Director - Salary £75K Per Annum - City of London Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Choosing a career with Duncan Lewis is choosing a law firm that is the largest provider of publicly funded (legal aid) legal services in the country and has a growing private client practice. We have been Investors in People Gold Standard accredited for over 15 years and are continuously applauded nationally for the work that we do. Having demonstrated unparalleled legal expertise and a commitment to justice, we were awarded Law Firm of the Year at both the 2024 Lexis Nexis Awards and 2023 Modern Law Awards. We are named as one of the Times 200 Best Law Firms. In 2021 we were celebrated by the Chambers Europe Award as an 'outstanding firm' for diversity and inclusion. In previous years we have been awarded a number of awards, including the Law Society Excellence Award for Large Law Firm of the Year in 2020, Access to Justice at the UK Legal Diversity Awards in 2019 and the Family Law Firm of the Year at the 2015 Family Law Awards, to name just a few. Duncan Lewis is Law Society Lexcel, Cyber Essentials Plus and ISO 27001 Information Management accredited. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. If you are passionate about our areas of law and eager to advance your career with us, please submit your CV and application online. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to and collaborating with the Board to ensure performance targets are met</li> <li>Responsible for all aspects of Housing work including providing technical expertise and guidance to other team members</li> <li>Significant experience in representing clients as Housing Court Duty Scheme over the last 2 years.</li> <li>Ability to manage and supervise Solicitors, Trainee Solicitors and Caseworkers to manage appropriate caseload types and complexities</li> <li>Assisting with delivery of appropriate training and development in the department</li> <li>Variety of duties including dealing with a range of Housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Housing adaptations; Social Housing; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Dealing with emergency cases and identifying and carrying out strategic litigation.</li> <li>Preparing and managing funding applications to the Legal Aid Agency</li> <li>Preparing draft documents including witness statements and processing evidence</li> <li>You will have a professional pro-active approach, strong client care skills and be interested in Business Development and Marketing to supplement the substantial work volumes brought in by the company</li> </ul>Key Skills Required: <ul> <li>3 Years+ PQE with proven experience of Housing and Litigation, including court representation essential</li> <li>Must have experience as Duty Advisor under Housing Possession Court Duty Scheme over the last 2 years</li> <li>Must meet the 2013 SQM Supervisor standard in Housing, or willing to work towards this</li> <li>Experience in welfare rights and community care issues Must have a clean, valid Practicing Certificate at the time of applying</li> <li>Strong management skills</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Working knowledge of the publically funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills Excellent IT Skills -familiar with Microsoft Office applications and able to use HR systems</li> <li>Experience within the legal sector is preferable</li> <li>Ability to manage social media activity to promote the Company</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Excellent progression opportunities</li> <li>Support for appropriate legal awards/recognition</li> </ul>The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor/Director - Salary £75K Per Annum - City of London

Social Housing Solicitor (1-3 PQE) x3 - Salary+Supervison bonus - City of London Job Description: Duncan Lewis Solicitors (Ltd): Regulated by the Solicitor's Regulation Authority, Duncan Lewis Solicitors was founded in 1998 and is headquartered in the City of London (Fenchurch Street EC3M), with offices nationwide. We are recognised by the Legal 500 and Chambers &amp; Partners UK independent legal directories as a top-tier law firm in all of our key practice areas - "a diligent and professional team that is prepared to go the extra mile for its clients". A paperless law firm with over 500 personnel that embraces hybrid-working, we service both corporate entities and private individuals in over 25 areas of law across 60 languages. We give people a voice - that is our ethos. Recognised among The Times 200 Best Law Firms, we have been awarded Law Firm of the Year at the 2024 Lexis Nexis Awards and 2023 Modern Law Awards, reflecting our dedication to legal expertise and client service. We hold Investors in People Gold Standard accreditation for over 15 years, showcasing our commitment to professional development. Duncan Lewis is also Law Society Lexcel, Cyber Essentials Plus, and ISO 27001 certified, ensuring excellence in practice management and data security. We are committed to recruiting dedicated and talented professionals and welcome applications from exceptional candidates. At Duncan Lewis, we value training and diversity, and we take pride in our inclusive workforce. Housing Department Background: Noted for its "sustained legal conviction combined with outstanding advocacy" our Housing team, is ranked and recommended by The Legal 500 and Chambers &amp; Partners UK for its services in social housing UK-wide, providing assistance to both landlords and tenants on all housing issues. We handle both publicly funded (legal aid) and privately funded legal services in homelessness, disrepair, eviction, succession for tenants, neighborhood problems, debt issues and possession proceedings. Our solicitors are highly experienced in finding solutions to housing disputes and aim to address the issues quickly and effectively. The department regularly represents clients at all court levels (including the Higher Courts) and is extensively experienced at handling all housing related judicial review claimant matters at the High Court. Main Responsibilities of the Role <ul> <li>Report directly to Department Director</li> <li>Professional pro-active approach, strong client care skills and a sensitive and sympathetic understanding of clients' needs</li> <li>Responsible for all aspects of Housing work and on occasions, where appropriate providing technical expertise and guidance to other team members</li> <li>Ability to manage appropriate caseload types and complexities</li> <li>Assisting with casework including dealing with a range of public and private housing cases including Homelessness; Disrepair; Eviction; Possession; Property Ownership Disputes; Succession for Tenants; Neighbourhood Problems matters as well as undertaking your own advocacy</li> <li>Ability to manage and supervise caseworkers and trainees.</li> <li>Attending clients, taking instructions and preparing cases</li> <li>Dealing with correspondence</li> <li>Maintaining accurate time costing procedures</li> <li>Implementing any recommendations made by your supervisor following monthly file reviews ensuring that these are dealt with promptly</li> <li>Ensuring compliance with file management.</li> <li>Willingness to attend Housing Court Duty Scheme.</li> </ul>Key Skills Required: <ul> <li>Must have a clean, valid Practising Certificate at the time of applying</li> <li>Committed team player with ability to approach team concerns fairly, foster culture of positive change and encourage cross referrals</li> <li>Previous proven supervisory experience and working to key performance indicators</li> <li>Professional with a pro-active approach; excellent client care skills and ability to deal with vulnerable client matters in a sensitive manner and resolve complicated practicalities involved in Housing issues</li> <li>Excellent networking and communication skills with the ability to successfully market the Company and generate new business</li> <li>Excellent analytical and organisational skills</li> <li>Ability to use own initiative and sound judgment</li> <li>Working knowledge of the publicly funded Housing work including legal representation and legal help and have the ability to service privately funded cases</li> <li>Have extensive experience in dealing with all Housing related work</li> <li>Experience in own advocacy is an advantage</li> <li>Excellent IT Skills -familiar with Microsoft Office applications and document management skills</li> </ul>What we offer <ul> <li>A fantastic supportive team</li> <li>Strong career progression with support for legal awards and professional recognition</li> <li>Attractive salary package with supervision bonus</li> </ul>SALARY STRUCTURE - SOCIAL HOUSING SALARY (London) (Outside London) NQ + Supervision Bonus * £46,000 £44,500 1 Year PQE + Supervision Bonus * £48,000 £46,500 2 Years PQE + Supervision Bonus * £50,000 £48,000 3 Years Plus PQE + Supervision Bonus * £52,000 £50,500 Supervision Bonus up to * + up to £8,000 up to £7,400 * Terms and Conditions apply. Supervisor Bonus Per Annum:- Supervise 1 Paralegal £1,250 £1,150 Supervise 2 Paralegals £1,750 £1,600 Supervise 3 Paralegals £2,250 £2,100 Supervise 4 Paralegals £2,750 £2,550 Total £8,000 £7,400 The recruitment process will fully comply with GDPR and other applicable laws. Background checks including CRB / DBS checks will establish your eligibility to work in the UK and suitability to the role. Equal Opportunities: Duncan Lewis is committed to Equal Opportunities and embraces diversity of its staff. The Company strives to ensure that our staff reflects the diversity of the communities we serve, which is reflective at all levels within our workforce We guarantee an interview for candidates that disclose a disability and meet the essential requirements for the post. Please provide additional details in your covering letter if this applies. APPLICATIONS SUBMITTED BY AGENCIES WILL NOT BE ACCEPTED FOR THE ABOVE VACANCY

Social Housing Solicitor (1-3 PQE) x3 - Salary+Supervison bonus - City of London

The Vacancy Do you take pride in delivering excellent customer service? Do you get satisfaction from a role that involves multi-tasking and finding solutions? Do you enjoy organising and facilitating social events? McCarthy Stone is the leading UK's retirement living providers. We are recruiting a permanent House Manager to join the team at our Cornmantle Court development based in Ringwood, Dorset. Hours: 25 hours per week Hourly rate: £17,908.61 per annum Benefits: Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement. About the Role of a House Manager We are seeking a customer centric House Manager to exemplify the high-quality customer standards that we are renowned for. Our House Manager's key role is to enhance our Homeowner's quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer service and front of house and facilities management. The successful candidate will be responsible for building a strong community with our homeowners through event coordination, and regular meetings to report company updates and address the priorities of our residents. Some of the House Manager duties within this role include: <ul> <li>Welcoming new Homeowners and supporting them to settle into their apartments.</li> <li>Providing a professional front of house service and dealing all visitors in a friendly manner.</li> <li>Being the first point of contact for all our Homeowners and offering them help, support and advice as necessary.</li> <li>Working in collaboration with our partners and suppliers to ensure the smooth running of the estate</li> <li>Being the 'face' of McCarthy Stone for the families and friends of our Homeowners.</li> <li>Dealing with Homeowners issues with sensitivity and understand the need for confidentiality and respect their privacy.</li> <li>Managing the development -gardens and grounds - in an efficient and effective manner, providing our Homeowners with a safe, secure, well maintained, and pleasant environment</li> <li>Facilitating social interaction and helping Homeowners to enjoy retirement living to the full.</li> <li>Ensuring that all Health and Safety requirements are adhered to.</li></ul>The successful candidate will have the following key competencies: <ul> <li>Excellent communication skills with a real "can do" attitude.</li> <li>Extensive experience in a professional customer service orientated position.</li> <li>A professional approach with high quality standards.</li> <li>Thrives in a busy a varied role, where every day will be different.</li> <li>Be resilient and can problem solve effectively.</li> <li>An awareness of basic Health and Safety will be a distinct advantage.</li> <li>A good level of computer literacy including Microsoft Word and Outlook.</li> <li>Previous/current work based first aid qualifications will be an advantage although successful candidates will receive all the necessary training on commencement of the role.</li></ul>Could this role be the perfect job for you? Apply now! All applications will be reviewed as soon as they are received, and we hold the right to appoint before the closing date. About Us As the UK's leading developer and manager of retirement communities, we provide high quality homes to exacting specifications. As of January 2025, McCarthy Stone operates over 545 developments across the UK for more than 24,200 people. We believe in championing the role, wellbeing, and happiness of older people in society. We help our customers have a better later life, so they feel more connected, recognised, and valued than ever. In late 2020 we launched the McCarthy Stone Charitable Foundation to support local causes that help older people in need across Britain. We are proud to have been certified as a Great Place to Work 2025 as well as making the Great Place to Work Wellbeing list! Our Customers The Benefits 24 days annual leave Pension plan Life assurance Employee assistance helpline Health screening Eyecare voucher scheme Long service award Testimonials "I enjoy working for McCarthy and Stone as a House Manager because I am very well supported in my Role by my manager. I am able to make the day to day decisions but always have immediate support on the rare times I need help. It's a breath of Fresh Air working for a focused dynamic company who know what they are trying to achieve as a team." Linda Diamond - House Manager "Only at McCarthy Stone can you start in the middle of a pandemic and feel at home within a couple of weeks ... it's all about our great people and how welcome they make you feel ... even if it was through a screen!" Andrea Waldron - Senior HR Business Partner "From my first week I felt like part of the team, everyone is helpful and pro-active, which is crucial in a fast paced environment. I've had the opportunity to work on some exciting projects, it's a very 'hands-on' approach here with plenty of opportunity to be involved and play a part in delivering developments." Emily Bishop - Principal Planning Associate "Working for McCarthy Stone is a very fulfilling experience. The staff here are all empathetic and professional. Guiding people in purchasing an apartment, watching them settle in and make friends, and then watching them lead a happy and carefree retirement is very rewarding." Caroline Craig-cordel - Sales Consultant "I found it inspiring how working in McCarthy Stone gives you a chance to make so many people happier, every day. And what we do is so important to our homeowners! In my marketing career before I couldn't dream about customers sharing their thoughts about my campaigns, but here it happens all the time." Stan Smolyar - Head of Brand Previous Next

Vacancy Name Recovery Coordinator Vacancy No VN5168 Employment Type Permanent Hours Per Week 37.00 Work Pattern Includes evenings Location 74 Kirkgate, Leeds, LS2 7DJ Location Region West Yorkshire Location City Leeds Location Postal Code LS2 7DJ Interview Date 23 Jul 2025 Job Details Recovery Coordinator Location: 3 positions available, all based at Kirkgate. Working hours: 37 hours per week, Monday-Friday 9am-5pm, with some evening work which can be discussed at interview stage. About the role... There are 3 x full time posts (37 hours per week) available within the Focussed Intervention Team working with a cohort of non-opiate and non dependent alcohol clients, roles based at Kirkgate. This is a dynamic and rewarding role where you will:<ul><li>Manage a caseload by creating, implementing, and reviewing ongoing recovery and treatment plans.</li><li>Facilitate and promote the progression of individuals from initial engagement into structured treatment.</li><li>Support clients in various different treatment stages, from initial assessment to exiting treatment, accessing sustained recovery and aftercare.</li><li>Contribute to reducing substance-related harm to individuals and the wider community.</li><li>Collaborate closely with key partners and colleagues across city wide partnerships to achieve the best health and wellbeing outcomes for individuals.</li></ul>About you...<ul><li>Experience of holding a caseload.</li><li>Knowledge and/or experience of substance misuse.</li><li>Experience supporting vulnerable people, whose lives have been affected by alcohol and/or drug use.</li><li>A relevant qualification in Health and Social Care.</li></ul>Interviews will take place on the 23rd and the 24th of July, at Irford House, Leeds LS14 6PA. For informal enquiries please contact Karen Purdy on <a href="mailto:Karen.purdy@forwardleeds.co.uk" target="_blank">Karen.purdy@forwardleeds.co.uk</a> To view the full job description and person specification, please click here. Please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. The salary advertised below demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band. Who we are... Waythrough (Formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough (Formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough (Formerly Humankind) offer you? 🎁 A rewarding role that allows you to make a tangible impact in your community. 🌲 Opportunity for professional growth and development in the field of substance misuse and criminal justice. 🤝🏽 Collaborative and supportive work environment. 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family-friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝Employee Assist Programme and Waythrough Support Networks Waythrough (Formerly Humankind) is an equal-opportunity employer. If you feel that you would fit with our values &amp; ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills. For the right people, we can provide development to help you to realise your potential. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit. If you require support with your application or would like to request a paper application, please contact the Recruitment Team on 01325 731 160, alternatively you can email us at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Per Annum Vacancy Salary Range £24,500-£30,790 DBS Requirement Enhanced Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 20 Jul 2025

Accommodation Manager Location: Whitecliff Bay, Isle of Wight Hours: 40 hours per week - Permanent Contract Salary: Up to £32,000 DOE What we need in a nutshell Our accommodation needs to be so clean that when guests open the door to it, we can hear them say "Wow!" To make this happen we need a strong leader for the accommodation cleaning team, who will be a key member of our park management team. Some of the background We're not your average holiday company. Our guests come to our UK resorts to experience a world away from their day-to-day. When they are with us, they play crazy games, enjoy show-stopping entertainment and live in the moment. Our job is to surprise and delight them at every turn. We need you to be the person who delivers delight by ensuring that our guests' accommodation exceeds their expectations. This will mean working harmoniously with other departments, planning and organising the accommodation workload and motivating your team to do their best work. The nitty gritty of what you'll be doing Working as part of our slightly bonkers team of holiday heroes, you will be in a very visible management role, ensuring that guest accommodation is spotless. This is one of the most crucial aspects of our guests' holiday experience and your role will involve: <ul><li>Lead and Develop: Recruit, manage, develop and grow a large, dynamic department, team leaders and accommodation assistants.</li><li>Deliver Excellence: Ensure all guest accommodation is prepared to the highest standards and ready for unforgettable arrivals.</li><li>Collaborate for Success: Work closely with other managers and central teams to enhance the guest experience.</li><li>Problem-Solve Like a Pro: Coach and support the team, leading from the front in resolving guest concerns with positivity and care.</li><li>Shape the Future: Contribute to the park's strategic direction, keeping up to date on the condition of all accommodation and knowing what is required to enhance our offering.</li><li>Be a Budget Master: Manage budgets effectively, drive efficiencies, and implement smart cost-saving initiatives.</li><li>Prioritise Safety: Champion Health and Safety policies to protect both our team and guests.</li></ul>One more thing...holidays happen at holiday times, so you will need to work your magic on bank holidays too. Skills, experience and qualities you'll need We'll provide training, but you must: <ul><li>Have management experience in a practical, time-pressured environment</li><li>Have a leadership style that is open, approachable but that commands respect</li><li>Be able to plan and organise the workload, training and management of a large team</li><li>Previous Accommodation Manager experience in a holiday park</li></ul>It's about your values too. We have a can-do, fun loving, people centred ethos here at Away Resorts, which is captured by our holiday heroes' mantra of Attentive Amazing Lovers - if that's fired up your curiosity, have a read about it here and decide if it describes you. What we can offer you This is an exciting and varied role as part of our senior management team. We look after you with a great range of benefits, including: <ul><li>Bonus Scheme</li><li>Enhanced Family Benefit</li><li>Employee Discount Scheme - Perkbox</li><li>Life Insurance</li><li>Discounts on Away Resorts Holidays</li><li>On Park Discounts</li><li>Awards and Recognition</li></ul>Want to join our team? Here's how to apply Click on the Apply Now button. If you're new to our website, we'll prompt you to register. If you've already registered, you can simply log in. Then complete your details and send us your best version of you. Good Luck!

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be the responsibility of the Property Manager to manage the Fund's property portfolio dealing with its tenants and external property managers. The Fund aims to lease its properties on a variety of lease terms and as such the funds oversight and operation of its properties will depend on the occupier. The Fund has numerous historic issues and the candidate will need experience of gaining vacant possession and overseeing capital works projects. The Property Manager will be responsible for owning the relationships with external property managers, managing them within the confines of their KPIs, and responsible for reporting property management including property valuation inspections and the Fund's insurance policy. Core skills &amp; experience What must you have to be considered? <ul><li>Managing, or assisting in the management of, large residential portfolios (upwards of 100 properties)</li><li>Residential property disputes - evicting problem tenants, forfeiting/surrendering properties, reclaiming possession of properties, winding up tenants</li><li>Getting vacant possession of residential properties and experience of contentious evictions</li><li>Creating trackers and budgets and reporting to senior stakeholders</li><li>Implementing and working with brokers to manage portfolio insurance policies</li><li>Good at managing time and organising extensive inspection programmes</li><li>Willingness to work on a broad range of property matters, working as a team to problem solve a large portfolio</li><li>Ideally having previously worked at a large, recognised UK property firm and/or social housing experience</li><li>IT Literate, with an in-depth knowledge of full Microsoft office suite of programmes. Ability to manage and manipulate large amounts of data in excel and apply critical and strategic thinking to present information</li><li>Commercial mindset and experience</li><li>Competent technician and comfortable working with minimal supervision</li><li>Excellent written, verbal and interpersonal skills, the ability to build relationships is key</li><li>A confident, professional and pragmatic approach to all duties with clear communication skills and the ability to negotiate</li><li>Ability to think strategically and use insight to make logical recommendations</li><li>Ability to work in a team, values diversity.</li><li>Positive/flexible attitude and a willingness to learn</li><li>Initiative - use judgement and reasoning in order to propose solutions to problems</li><li>A quick thinker who can adapt to changing work demands with ability to stay clam under pressure</li><li>Ability to work on multiple projects at the same time and to deadlines</li><li>Attention to detail</li><li>An up-to-date knowledge of the commercial property market and the wider political sphere of influence, seeks out opportunities to learn.</li></ul>Additional skills &amp; experience What make a candidate stand out? <ul><li>Residential property management experience</li><li>Managing /inputting into portfolio insurance portfolios</li><li>Social housing experience</li><li>Any experience in the UK private fund space</li><li>Any experience of litigation within the UK investment space</li><li>Interaction with the FCA</li></ul>Remuneration &amp; Benefits <ul><li>Competitive salary</li><li>Up to 25% bonus potential</li><li>Private Medical Insurance</li><li>28 days holiday, plus Bank Holidays</li><li>Pension contributions up to 10% employee 8% employer</li><li>4 x salary Life Insurance</li><li>Electric car salary sacrifice scheme</li><li>Cycle salary sacrifice scheme</li></ul>

Property Manager, Social Housing

Why Atrato? Atrato Group is a rapidly growing asset manager based in London, with huge potential for you to develop your experience and progress your career. We have built a market leading investment and advisory platform, offering investors access to differentiated, compelling asset backed investment opportunities. We strive to make Atrato a great place to work and to deliver best in class service to our clients and partners. We have a 'one team,' friendly corporate culture with open communication and genuine teamwork. We aim to be entrepreneurial and dynamic in our approach whilst being disciplined and thorough in our decision making. We focus on creativity, optimism and original thinking and aim to develop, challenge and inspire others to make a positive impact.] Why are we hiring? The Atrato Group has been appointed as the Investment Adviser to a private UK real estate fund set up to invest in homes for the homeless. The Fund has suffered tenant, property and governance issues and Atrato have been appointed to stabilise the portfolio. The Fund owns 900+ properties with c. 6,000 lettable bed spaces. As newly appointed Investment Adviser to the Fund, Atrato's priority will be to identify the issues facing the Fund and work with to resolve the issues. It will be your responsibility to assist the Senior Asset Manager in stabilising the fund's portfolio, rolling out and managing asset management strategies whilst reporting progress to senior stakeholders. Responsibilities • Quarterly tenant KPI monitoring • Assisting the Senior Asset Manager with all asset management strategies • Ownership of the asset management tracking and reporting process • Securing vacant possession of properties that are occupied by private tenants • Collecting and reporting on tenant oversight data • Rolling property visit programme • Owning the fund's tenancy schedule • Input into preparation of property rectification business plans • Assisting with property triaging according to Atrato triage categories • Working with external property manager and contracts to enact rectification plans Core skills &amp; experience • 5 years+ real estate experience • Experience of residential asset management • Experience in reviewing and executing lease documentation • Ideally experience of working with Housing Associations / Registered Providers

Asset Management Associate - Social Housing

The role We are currently seeking 2 x experienced Service Charge Officer to join our Service Charge team. As a Service Charge Officer you will report to a Service Charge Manager, you are responsible for delivering a high-quality service to service charge payers and other stakeholders. You will work collaboratively with colleagues and teams across Southern Housing to support and contribute to the transformation of our Service Charge delivery Please note this job is based out of our Croydon office and you will be expected to work 3 days in the office. What you'll do <ul> <li>Accurately calculating, constructing, and issuing all estimated and actualised service charges ensuring compliance with legal deadlines, contractual agreements, policies, and procedures enabling full recoverability of costs, focusing on complex cases</li> <li>Delivering a customer-centric, expert service for service charge payers, dealing with residents directly to resolve complex customer queries and working with internal colleagues to ensure the resolution of complaints, disputes, and dissatisfaction.</li> <li>Supporting the building and embedding of the systems and processes required to support the transformation of Service Charge delivery.</li> <li>Working proactively with the managers to help with integration and management of two legacy systems and stock, and help create standardised best practice and processes</li> <li>Reviewing and maintaining procedures to facilitate full recovery of service chargeable expenditure.</li> <li>Maintaining strong business partnering relationships with key budget holders and service managers, to develop scheme knowledge and enable the accurate allocation and consistent setting of service charges</li></ul>What you need <ul> <li>Experienced in service charge analysis, with a robust understanding of residential and commercial service charge management, including current legislative requirements and sector best practice</li> <li>Strong organisational skills, able to control and deliver a range of tasks to meet deadlines</li> <li>Experience of working with councillors, the wider community, and other external partners</li> <li>Excellent communication skills (written and oral)</li> <li>Excellent financial and numerical skills</li></ul>"We appreciate the effort and authenticity that candidates bring to our recruitment process. To ensure fairness and a true reflection of each applicant's qualifications, we kindly request that all submissions be personally written and not generated by artificial intelligence (AI). Applications that are identified as AI-generated may not be considered. Thank you for understanding and for sharing your unique experiences with us." Applying for roles with us About us At Southern Housing, our residents are at the heart of everything we do. As one of the largest housing providers in the UK with over 77,000 homes across London, the Southeast, the Isle of Wight, and the Midlands, we give over 167,000 people somewhere affordable to call their own!We also understand the difference that safe, secure, and affordable homes can make to people's lives. A career at Southern Housing will allow you to make a difference every day you come to work. Working in the housing sector with us will bring fresh challenges and give you the opportunity to grow and develop, too. What's in it for you Pension Life assurance Healthcare cash plan Eyecare &amp; dental Birthday leave Retailers discounts Cycle to work Buy &amp; sell annual leave Season ticket loan In-house academy &amp; career development Flexible working Inclusion &amp; Diversity We work hard to create a diverse and inclusive culture and environment where people are respected for who they are. Encouraging inclusion is not just about protected characteristics, it's about celebrating differences of thought, opinion, experience and perspective of each individual. We're all different in our own way and we want our colleagues to feel comfortable, that they belong, and are safe to be themselves at work, without fear of being judged or excluded, but valued for their contribution to our One Team approach.

Service Charge Officer

Join our housekeeping team as a manager for a career with more shine! There's something special about creating unforgettable moments for people on holiday. As an Accommodation Manager at Parkdean Resorts, you'll be at the heart of the action, turning arrivals into smiles and making every guest feel right at home from the moment they step onto our park grounds. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer: <ul> <li>Annual Management Bonus scheme</li> <li>The chance to develop your skills and boost your career across our 66 parks - as one of the best in the biz when it comes to apprenticeships, we've got your back when it comes to training!</li> <li>You're never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority. </li> <li>A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.</li> <li>A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. </li> <li>Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we've got deals on lots of brands just for you.</li> </ul>We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing... <ul> <li>Hiring, welcoming, and training a top-notch cleaning team.</li> <li>Making sure you have the right number of cleaners trained to our required standards to consistently meet overall number of cleans, cleaning times, and cost per clean.</li> <li>Planning and executing weekly, monthly, and quarterly plans, developing the team through data analysis.</li> <li>Implement processes to improve performance, and manage various budgets, including laundry and consumables.</li> <li>Helping your team grow with on-going training and opportunities to level up their skills.</li> <li>Making sure your team has all the right tools and supplies to work efficiently and get the job done perfectly.</li> <li>Diving into guest feedback to find new ways to improve, then turning those great ideas into action for an even better stay.</li> <li>Keeping an eye on cleaning standards, spotting any areas that need a little extra sparkle, and working with your team to make sure everything shines! </li> </ul>Are we the right fit for you? At Parkdean Resorts we don't leave unforgettable moments to chance. We pitch in, we have fun, and we grow, inspiring each other to make great things happen every, single, day. We're Parkdean people, and we do everything we can to ensure our guests and owners create amazing memories. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at <a href="mailto:stephanie.wood@parkdean-resorts.com" target="_blank">stephanie.wood@parkdean-resorts.com</a>

Vacancy Name Recovery Coordinator Vacancy No VN5156 Employment Type Permanent Hours Per Week 37.00 Work Pattern Monday to Friday Location Wallsend Customer First Centre, Wallsend, NE28 8JR Location Region Tyne and Wear Location City Wallsend Location Postal Code NE28 8JR Interview Date 09 Jun 2025 Job Details About The Role North Tyneside Recovery Partnership is a multidisciplinary team providing support to those living within the North Tyneside area where drug and/or alcohol use is becoming a problem. The service is provided by Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust and in partnership with Waythrough from 1st April 2025. The Recovery Coordinator will manage a caseload of adults accessing support to overcome substance use, you will use a variety of evidence based interventions and will demonstrate compassion and kindness towards all service users. The role is fast paced and busy, the successful candidate will be organised and able to prioritise according to risk, they will also have appropriate professional boundaries in place. Its important to be passionate about what we deliver and to be aspirational for the service users we support, so it helps to have a keen interest in supporting people and to believe that recovery is achievable, a background in supporting those with alcohol and/or drug addictions is preferred although a full package of training is available with Waythrough. The successful candidate will be based at our main base in Wallsend however we offer outreach across North Tyneside so you must be willing to travel, for this reason a driving licence would be preferable but not essential as the area is service by public transport network. Please read the full Job Description and Person Specification prior to applying for this position. For full person specifications and job details, please visit this link. please be advised, if you are viewing this role on Indeed, the link to the job description will not work. Please click the 'Apply via Company Website' button to be redirected to our careers page, where you will be able to view the job description in full. 'The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band' Who are we... Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support. We have almost 200 services around England - and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people. Bringing together two big organisations is not a small task and it'll take a while to fully integrate our systems, processes and approaches. That's why you will notice the jobs here are still branded 'Humankind'. Next year we'll be fully integrating our recruitment systems but for now they are separate. Thanks for bearing with us - and don't forget to check out the Waythrough jobs on the Richmond Fellowship and Aquarius job site <a href="https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers" target="_blank">https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers</a>. What can Waythrough offer you... 🏖 Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years' service) 📅 Annual leave purchase scheme 💰 Enhanced occupational sick pay Enhanced employer contribution to your workplace pension 👪 Death in service benefit Free Will writing 👓 Eyecare vouchers 🛍 Blue light card discount 💡 Fantastic learning and development opportunities, including free training courses 🏠 Work-life balance- flexible working and family friendly policies 🏃 Happy, Healthy You! - our wellbeing offers for our workforce 🤝 Employee Assist Programme and Waythrough Support Networks Waythrough is an equal opportunities employer We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at <a href="mailto:people.recruitment@waythrough.org.uk" target="_blank">people.recruitment@waythrough.org.uk</a> Salary Period Vacancy Salary Range £24,242 - £30,790 DBS Requirement Enhanced Adult/Child Barred Does role require Police/Prison vetting? Not Applicable Driving licence required for role? No Applications Close Date 05 Aug 2025

189 Full Time Jobs in England